TTS Operations Resume Samples

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D Hoppe

Dawn

Hoppe

3127 Bashirian Fork

Phoenix

+1 (555) 570 4930

3127 Bashirian Fork

Phoenix

Phone

p +1 (555) 570 4930

Experience Experience

Phoenix, AZ

TTS Operations

Phoenix, AZ

Runte, Padberg and O'Conner

Phoenix, AZ

TTS Operations

Develop and manage expectations of Stakeholders in terms of functionality and delivery times for solutions
Develop and maintain effective project management controls to ensure that agreed delivery times and functionality are met for Operations and Business teams
Suggest process improvement opportunities for best utilization of systems being implemented
Manage vendor BA teams to produce data and process specifications
Providing operations level support to Operations before, during and post cutover phases of the project
Individual Contributor (IC)/Managerial: Individual Contributor
Coordinate with stakeholder teams to perform SME, UAT and other implementation activities

Houston, TX

Tts-nam Operations

Houston, TX

Rolfson Group

Houston, TX

Tts-nam Operations

Ensuring internal recon activities are performed on a timely manner
Assist unit for audit preparation and necessary actions for clean audit results
Perform control related activities to mitigate risk
Identify process gaps and work on building controls
Handle customer / bank queries pertaining to all trade products via SWIFT
Building cordial relationships with all stakeholders
Ensuring the compliance of txns to the US regulations policies and procedures

present

Detroit, MI

Csil-tts Operations

Detroit, MI

O'Conner-Moen

present

Detroit, MI

Csil-tts Operations

present

Manage day-to-day senior client contact and handling of client issues with proactive follow up with the respective Operations; Sales; Product Management teams
Work in partnership with Implementations; Sales; Product and Technical Partners for new client on-boarding
Manage day to day senior client contact and handling of client issues with proactive follow up with the respective Operations; Sales; Product Management teams
Manage day-to-day senior client contact and handling of client issues with proactive follow-up with the respective Operations, Sales and Product Management teams
Focus on reducing repeat discrepancies provided in client documentation by educating the client, providing analytics to clients to demonstrate the benefits of STP
Work with product and sales teams to address and resolve customer issues efficiently
Root cause analysis to be performed on all inquiries and investigations for managed clients and to determine how we can further reduce the number of routine queries via automation and process enhancements

Education Education

Bachelor’s Degree

Tulane University

Bachelor’s Degree

Skills Skills

Should have strong knowledge of various Trade Finance/Services Product
Good knowledge of UCP, ISBP, URR, Trade Services Products, Trade Finance Products
Experience in in the processing of Standby LC’s/Guarantees with an understanding of underlying Trade documentation, Fund Transfer and SWIFTS will be an advantage
Strong sense of ownership and accountability for work
Ability to inspire self and others towards establishing and achieving group goals by providing a clear vision, positive attitude towards work and fostering a healthy team spirit
Consistent ability to adapt to process changes quickly and accurately
Assertive and strong teamwork/interpersonal
Ability to build working relationships with stakeholders
Ability to multi-task and work in a fast-paced environment
Ability to read complex forms/documents with confidence, ease and understanding

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Csil-tts Operations Resume Examples & Samples

Deliver prompt and professional solutions to our customer inquiries via phone, mail, fax or email
Communicate discrepancies in trade documentation promptly and handhold transactions to ensure that the same are processed on a timely basis
Maintain day-to-day control and measurement of processing performed by Trade Service Centre in relation to the end-to-end processing of transactions for managed clients across the Corporate and FI portfolios
Quarterly Client Service Reviews for Trade services with focus on individual client scorecards
Manage day-to-day senior client contact and handling of client issues with proactive follow up with the respective Operations; Sales; Product Management teams
Work with product and sales teams to address and resolve customer issues efficiently
Ability to prioritize and organize own workload
Bachelor’s degree with 4-5 years of experience in India Trade Operations/Services OR Post graduate (preferably Finance) with 1-2 years of experience in India Trade Operations/Services

Csil-tts Operations Resume Examples & Samples

Work in partnership with Implementations; Sales; Product and Technical Partners for new client on-boarding
Work with product and sales teams to address and resolve
Bachelor’s degree with 5-6 years of experience in India trade operations / services or
Post graduate (preferably Finance) with 2-3 years of experience in India trade operations / services

Head of TTS Account Service Unit Operations Resume Examples & Samples

University graduate with a minimum of 5 years relevant working experience
Strong command in English
Be able to act as a team player with strong interpersonal skills

TTS Operations Resume Examples & Samples

To handle a team of 5-10 members
Ensure effective, robust and proactive handling of the Americas and LATAM Operations - Trade
Liaising with the stake holders as well as internal teams to effectively deliver customer requirement
Authorizing transactions relating to Standby LC/Trade Services/Trade Finance in line with operating procedures
Review, analysis and implementation of control measures to prevent, financial, reputational and operational risk
Should be able to monitor Queues for incoming transactions and ensure they are actioned promptly as per SLA
Ensuring internal recon activities are performed in a timely manner
Monitor various queues for incoming transactions and ensure they are actioned promptly as per SLA
Handle customer/banks queries pertaining to all trade products via Calls/Mails
Preparation of daily/weekly/monthly reports as per the requirement
Individual Contributor (IC)/Managerial: Will not have direct reportees
Key Deliverables: Same as Day-to-Day responsibilities
Other: The job requires working in Night Shift
Bachelor/Masters’ Degree (commerce/science stream preferred) with First class
Bachelor Degree - 4+ years in Trade Services/Trade Finance
Master Degree (preferably Finance) - with 2+ years of experience (Trade Operations/Services)
Certifications (Preferred): CDCS preferred
Good Knowledge in Excel, PowerPoint

TTS Operations Resume Examples & Samples

Senior team member role
Processing of day to day transactions of Standby LC as per local operating procedures
Individual Contributor (IC)/Managerial: Individual Contributor
Percentage of Travel: No
Relocation: No
Minimum of 2-3 year of experience in Trade Services and Finance, Standby/LCs/Guarantees
Ability to execute and exceed both internal and customer expectations in a team-oriented Operations environment
Ability to work as a team with send site partners

TTS Operations Resume Examples & Samples

The candidate will be responsible for handling Supplier Finance transactions and all related correspondents and follow ups
Delivers as per Service Level Agreement at all times
Ensure service quality is maintained
Minimum of 2-3 years of experience in Trade Services and Finance
Previous experience in handling Supply Chain Finance, Receivable Finance would be an added advantage

Tts-operations Region Head Resume Examples & Samples

Influence and negotiate with senior leaders (across functions); would also be required to communicate with external parties
Lead change management in the unit in line with organizational/O&T alignment, process changes and priorities
Review and analyzes data on productivity and efficiency; makes strategic decisions on solutions and improvements; present recommendations to organization and senior management
Chartered Accountants or MBA’s from Premier Institutes will be preferred
Minimum 10 years of banking experience in Corporate Banking Operations and technology such as Clearing/Cash/Trade in Banking/Financial Services Industry preferred

MYS Ctsm Pg-tts Operations Penang CSC & South East Asia Cluster Account Services Head Resume Examples & Samples

Leadership and people management: Leadership role in conceptualizing, developing and executing to deliver best in class service standards
Operations Risk and Controls: inculcate and develop a gold plated operating platform with the highest standards for risk, controls and compliance and reporting. Improve turnaround cycle times and quality and accuracy while maintaining cost efficiencies
Partnership: develop partnerships with regional team ,external and internal clients, Coverage/Implementations, Product and Client Delivery Teams
Customer focus: Embed 'Client First' theme at every process level in line with the up-tiering initiative. Enhance service standards to ensure we exceed customer expectations, support new business deals
Excellent interpersonal and superior verbal and written communication skills
Ability to effectively support a wide-range of internal clients (product, sales, client delivery, technology, compliance, legal) and external Corporate and FI clients
Strong background in people management to effectively set and manage performance objectives, goals, target productivity and service quality expectations as well as lead annual compensation review process with recommendations to Regional ASU Operations Head
Experience with identification of control deficiencies with strong illustration of implementing appropriate procedures to mitigate risk
Strong verbal and written communication skills - English Language
Strong Project management skill including financial cost management skill
Ability to achieve business objectives without compromising on controls and risk parameters established
Ability to interact confidently with senior management and/or regulators
Ability to coach and develop people. Identifying and retaining talent
Should be open to working staggered hour/shift/over weekend and on public holidays

TTS Operations Resume Examples & Samples

Responsible for project management which involve working with Tech PMs to develop project plans and timelines, establishing project deliverables and keeping track of project progress/status
Perform analysis of business and operational processes, data, functions and features of current banking processes in the respective countries and compare with best practices, standard functions and features of similar global processes
Manage vendor BA teams to produce data and process specifications
Manage vendor BA teams to produce operational business requirements
Work with TTS Operations SMEs to document operational process and procedures required to support each implementation and affected TTS applications
Explain the business requirements related to global and regional systems to the respective development teams and participate in the formulation of the potential approaches for fulfilling the required outcome
With the knowledge of Citi's various systems interface, architecture and related infrastructure in use globally, assist Citi SME teams in responding to any queries coming out of each implementation from requirements phase to final integration/testing
Suggest process improvement opportunities for best utilization of systems being implemented
Providing operations level support to Operations before, during and post cutover phases of the project
Ensure all areas of the project are appropriately staffed, and ensure vendor performance is monitored and actions taken if performance warrants
Coordinate with stakeholder teams to perform SME, UAT and other implementation activities
Manage outsourced vendors to ensure timely delivery of quality solutions and services within the approved budget and comply with Citigroup's standards and methodology
Financial knowledge and knowledge of banking products in Citi domain
Operations and Project background a must

TTS Operations Resume Examples & Samples

Develop and maintain effective project management controls to ensure that agreed delivery times and functionality are met for Operations and Business teams
Ensure that, in co-operation with the regional RPA hubs, a good oversight of major global initiatives is maintained, whilst delivering RPA solutions globally
Maintain adequate controls and tracking process to ensure audit requirements are fully met at all times for all projects
Identify and resolve resource constraints and bottlenecks, and raise issues to project stakeholders at earliest opportunity to minimize any potential risk
Develop and manage expectations of Stakeholders in terms of functionality and delivery times for solutions
Effectively manage third-party vendor teams for expected deliverables
Develop and maintain a range of RPA training programs for Operations teams, both to support projects as well as to support BAU operations
The candidate will also be expected to manage the business office functions of the Workforce Transformation Center. These activities would include managing infrastructure requirements of the team, drafting and releasing regular RPA newsletter, managing RPA book of work repository, etc

TTS Operations Resume Examples & Samples

Bachelor Degree and preferable min. 2 years of experience
Hardworking and have strong commitment
Has a vision of process improvement

Tts-nam Operations Resume Examples & Samples

Managing a team of 3-4 members
Authorizing transactions relating to Trade Services & Finance
Review, analysis and implementation of control measures to prevent, financial, reputational and operational risks
Ensuring Nostro, Suspense, Inter-Branch and other related accounts are in order
Ensuring internal recon activities are performed on a timely manner
Able to understand, comprehend and deliver customer requirement effectively and promptly
Handle customer / bank queries pertaining to all trade products via SWIFT
Ensuring the compliance of txns to the US regulations policies and procedures
Liaising with internal teams to effectively deliver customer requirement
Building cordial relationships with all stakeholders
Identify process gaps and work on building controls
Preparation of daily / weekly/ monthly reports are provided as per the requirement
Bachelor Degree - Min 6+ years in Trade Finance out of which minimum 3-4 years of experience in team handling / managing
Master Degree (preferably Finance) – 4+ years of experience (Trade Operations/ Services)

TTS Operations Resume Examples & Samples

Good in Communication Skills (both in writing and communication)
Intermediate in Microsoft Office Skills (Excel)
Sound knowledge of TTS Product

TTS Operations Resume Examples & Samples

Responsible for supporting Ops and Tech PMs in developing project plans and timelines, establishing project deliverables and keeping track of project progress/status
Work with TTS Trade Operations SMEs to document operational process and procedures required to support each implementation and affected TTS applications
Explain the business requirements related to global and regional systems to the respective development teams and participate in the formulation of the potential approaches for fulfilling the gaps
Substantial experience in corporate and investment banking operations
Experience of working with diverse teams across disperse geographies
With a strong awareness of the importance to delivery against customer/market commitments

Csil-tts Operations Trade Service Professionals Resume Examples & Samples

Maintain day-to-day control and measurement of processing performed y Trade Service Center in relation to the end-to-end processing or transactions for managed clients across the Corporate and FI portfolios
Manage day-to-day senior client contact and handling of client issues with proactive follow-up with the respective Operations, Sales and Product Management teams
Multitasking is a must requirement
Bachelor's degree with 4-5 years of experience in India Trade Operations/Services or post graduate (preferably in Finance) with 1-2 years of experience in India Trade Operations/Services

Gurgaon Branch Head-tts Operations Resume Examples & Samples

Effective roll out of Eflow Clearing Centralization project
Regularly interact with the regulators and keep abreast with the latest regulatory changes; Plan in advance and re-engineer clearing process; draft new process bulletin/LOP/SOP
Strategic leadership Skills
Good product and process knowledge
Strong on analytics/comprehension skills
Ability to think laterally and come up with new ideas
Good communication , interpersonal and networking skills – ability to influence outside span of control
Have a fine balance between being flexible and disciplined approach of tracking
Good team management skills
Strong on documentation and process driven
Minimum 7 years of banking experience in Corporate Banking Operations and technology such as Clearing/Cash/Trade in Banking/Financial Services Industry preferred

TTS Operations Trade Service Professionals Resume Examples & Samples

Maintain day to day control and measurement of processing performed by Trade Service Centre in relation to the end to end processing of transactions for managed clients across the Corporate and FI portfolios
Manage day to day senior client contact and handling of client issues with proactive follow up with the respective Operations; Sales; Product Management teams
Bachelor’s degree with 4-5 years of experience in Trade Operations/ Services or
Post Graduate (preferably Finance) with 1-2 years of experience in Trade Operations/ Services

Tts-nam Operations Resume Examples & Samples

Meeting the expectations of the clients on account of quality and turnaround time
Ensure tracking, accurate and timely resolutions of issues and exception raised
Perform control related activities to mitigate risk
Minimum of 2-3 years of experience in Trade Services & Finance
Consistent ability to adapt to process changes quickly and accurately

Tts-nam Operations Resume Examples & Samples

To handle a team of 5 members
Authorizing transactions relating to Trade Services and Finance
Handle customer/bank queries pertaining to all trade products via SWIFT
Preparation of daily/weekly/monthly reports are provided as per the requirement
Bachelor Degree – 5 + years in Trade Finance Domain out of which minimum of 2 years of experience in team handling/managing
Master Degree (preferably Finance) - with 2+ years of experience in team handling (Trade Operations/Services)

Tts-nam Operations Resume Examples & Samples

Managing transactions relating to Trade Finance
Bachelor's or Master’s degree. Professional degree preferred (MBA, CA etc) Should have first class in all the examinations
Expresses oneself clearly and concisely in conversations and interactions. Relates well to people at all levels and builds appropriate rapport with all
Ability to inspire self and others towards establishing & achieving group goals by providing a clear vision, positive attitude towards work & fostering a healthy team spirit
Ability to work effectively under pressure and complete the assigned task
Seeks out and willingly undertakes new challenges, responsibilities/assignments
Sets Goals, timelines, actions plans to meet objectives based on priorities
Excellent communication skills in English - both written & oral
Team management ability
Strong problem solving and/or analytical skills
Ready to work in any shifts/time zones