Supervising Associate Resume Samples

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M Jones

Mozell

Jones

70348 Sibyl Unions

Houston

+1 (555) 455 2864

70348 Sibyl Unions

Houston

Phone

p +1 (555) 455 2864

Experience Experience

Detroit, MI

Supervising Associate

Detroit, MI

Ward and Sons

Detroit, MI

Supervising Associate

Exposure in business management, strategic consulting, business analytics, relationship management and project management
Manage, develop and implement the aspects of quality compliance and accuracy attributes
Work with the Corporate Responsibility team to execute locally driven CR activities
Support the implementation of Performance Improvement Plans
Develop and manage plans to address project strengths, weaknesses, opportunities and threats
Assist with the implementation of specific Talent priorities within the Area that you work to ensure consistent alignment across all Regions
Working with the team and developing rigorous structures for compliance

Phoenix, AZ

Bret Supervising Associate

Phoenix, AZ

McKenzie and Sons

Phoenix, AZ

Bret Supervising Associate

Develop relationships and build a network within Q&RM and across the firm
Review and analyze reports, to identify variances or trends, and provide these to management
Good working knowledge of computers and common software packages
Develop knowledge of Q&RM/Independence operations, and communicate processes
Maintain and expand knowledge of your area. Communicate new developments and their impacts to clients and team members
Manage an entire Q&RM/Independence project, or discrete components. These will be simple or moderately complex
Manage tasks and activities on time, support colleagues to meet their deadlines and take responsibility for specific outcomes

present

Phoenix, AZ

Resource Management Supervising Associate

Phoenix, AZ

Jenkins-Champlin

present

Phoenix, AZ

Resource Management Supervising Associate

present

Manage complex scheduling assignments, oversee CSG cross-functional teams along with functional management support
Work closely with multiple managers and other leaders to complete scheduling assignments
Utilize resource management tools and systems and quickly and thoroughly analyze reports to provide strategic recommendations on scheduling matters
Consult with resource managers on any issues or conflicts they cannot resolve
Confirm that resource analysts are scheduled on engagements and development activities that support their career goals
Communicate regularly to Resource Management leaders on relevant activities and issues
Manage complex scheduling assignments

Education Education

Bachelor’s Degree in Technical Field

University of Southern California

Bachelor’s Degree in Technical Field

Skills Skills

Excellent interpersonal and communications skills. Ability to build strong relationships and broad networks
Ability to deliver work products of the highest quality and is able to overcome risks and issues to ensure timely delivery
Fully knowledgeable of quality assurance issues in Executive Assistant processes
Good project and time management skills with the ability to complete multiple tasks and meet deadlines
Ability to sift through large amounts of data and provide actionable insights
Should be proficient in Excel/Word skills, including presentational aspects, including pivot tables etc
Be task orientated and proven ability to produce quality work on a regular basis, to a consistently high standard
Excellent knowledge in Excel
Strong knowledge of best practices in modern digital marketing
Good project management skills and knowledge of project management practices

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Global D&I Supervising Associate Resume Examples & Samples

Gathering data and information, both from our internal and external markets
Developing and maintaining databases
Contributing to the development of key deliverables and presentations
Advanced skills in Powerpoint – being able to design impactful presentations
Proactive approach with an ability to prioritize workload
Strong organization skills with an ability to multi-task
Ability to work cooperatively with other teams, with Area and regional representatives, demonstrating a proven cultural sensitivity and adaptability to a matrix environment
Ideally, experience of EY in more than one role or setting
Experience of working in a similar role and environment
Ideally, work or life experience in more than one country
Experience of managing large, complex projects, involving many stakeholders, at EY or elsewhere
Experience of working virtually in cross-cultural teams

Infrastructure Projects Supervising Associate Resume Examples & Samples

Manage a portfolio of moderate projects, including new technology/process deployments, and continuous improvement initiatives
Analyze the workflow of operations, and suggest improvements
Act as a peer advisor or mentor to other team members
Apply strong process and technology enablement knowledge, to analyze issues and resolve moderately complex problems
Monitor project/program plans, to confirm that activities and deliverables occur as planned. Identify and resolve any missed deadlines
Escalate complex issues to project sponsors and/or leaders. Recommend how to resolve these issues, and influence the final decision
May supervise team members on a daily basis, including setting priorities and providing ongoing feedback
In-depth experience and knowledge of project management practices and tools
Ability to assert your own ideas, and influence others, to gain support and commitment for shared projects
Good knowledge of change management principles
Very good analytical skills, to grasp complexities, and understand inter-relationships between issues
A minimum of 5-7 years progressive work experience

Quality & Risk Management Supervising Associate Resume Examples & Samples

Understand and apply the Independence rules and policies of Ernst &Young and the regulator. Learn about other Q&RM areas outside your own area
Recommend improvements and new approaches or output, calling on your Q&RM experience and applying existing Q&RM processes
Conduct research to resolve conflicts and/or obtain materials required to initiate Business Relationships Evaluation and Tracking (BRET), Public Company Independence Procedures (PCIP), Personal Independence or other Q&RM processes
Review and analyze reports, to identify variances or trends, and provide these to management
Develop relationships and build a network within Q&RM and across the firm
Investigate matters through consultation and inquiry of the clients, and resolve issues
Develop a broad knowledge of the firm and its practices, including a solid understanding of the relevant firm business
A flexible approach, with the confidence to take the initiative
Ability to deliver tough messages to executive leaders within the firm
Strong research and communications skills
Good working knowledge of computers and common software packages
Confident at taking a lead role,to resolve uncertainties among peers and build a cohesive team
Skilled at judging when to escalate issues to management
Competent at making decisions independently

Resource Management Supervising Associate Resume Examples & Samples

Support Central Region's fiscal planning activities with planning and analysis
Utilize resource management tools and systems and quickly and thoroughly analyze reports to provide strategic recommendations on scheduling matters
Confirm that resources are scheduled on engagements and development activities that support their career goals
Share resources and leading practices for an office or a cluster within a Region
Communicate regularly to Workforce Resource Planning leaders on relevant activities and issues
Identify performance or morale issues with the client-serving staff you support. Address these with Americas Talent Team (ATT) and Workforce Resource Planning leaders as needed

Infrastructure Projects Supervising Associate Resume Examples & Samples

Primary ownership of reporting for the service line including creation of reports, analysis and providing recommendation to more senior members of the team (areas of focus will include headcount, licensing, retention, etc.)
Assist with developing and distributing service line communications related to projects and programs your are involved and responsible for within the talent team
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Visio; Strong Excel skills preferred
Very good analytical skills, to grasp complexities, and understand inter-relationship
Excellent relationship building skills
Multi task oriented
Some human resource experience or interest in the field

Resource Management Supervising Associate Resume Examples & Samples

Support region's fiscal planning activities with planning and analysis
Share resources and leading practices for our Tax practice within the Central Region
Identify performance or morale issues with the client-serving staff you support. Address these with Americas Talent Team (ATT) and Resource Management leaders as needed

Experience Management, Supervising Associate Resume Examples & Samples

Provides pertinent resource planning details and analyses to assist in supporting NTD’ fiscal planning activities
Coordinates with Shared Service Center in supporting the on-boarding process for both campus and experienced hires into the service line
Makes sure that resource analysts are scheduled on the appropriate engagements and development activities which support the analysts’ career goals and objectives
Responsible for complex scheduling assignments
Required to work closely with multiple managers and other leaders to complete scheduling assignments
Facilitates the sharing of resources and best practices for an office or a group of offices with the NTD
Proactively identifies and addresses scheduling issues
Provides regular communication to Resource Management (RM) leadership regarding RM activities and issues
Appropriately prioritize staffing decisions based on engagement risk, specialization requirements, timing constraints, staffing continuity and geographic considerations
Identify performance or morale issues with client serving staff supported, address with Americas People Team (APT) and Resource Management leadership as needed
Identify over and under-utilized personnel, and be proactive in identifying additional resources to bring utilization in line with their peers
Negotiate with client serving teams to shift time or create individual availability in order to meet staffing priorities for the NTD
May oversee resource analysts or administrative support staff, but will not always have supervisory responsibilities
Minimal supervision on a day to day basis must be able to work independently and be able to set priorities as appropriate
Consults with Resource Managers as needed regarding issues/conflicts they cannot resolve
May have direct supervision and/or performance management responsibilities for Resource Analysts
Approximately 10% overtime generally incurred
Some travel may be necessary
Demonstrated successful project management
Ability to lead without authority

Supervising Associate Resume Examples & Samples

Vendor Payments process and accounting (Capex and Opex)
Foreign currency / Foreign vendor payments including documentation knowledge
First point of Contact and escalation for the Kerala location payments / other assigned locations
Ability to drive the assigned team responsibilities to closure with high quality results on a timely basis
Vendor queries and reconciliation point of contact
Generation, maintaining and reporting of KPIs for the process and people
Mentor, coach, develop assigned team
Drive and motivate people to accomplish desired results
Able to interact with other service line & functions across levels effectively
Any other task(s) to meet the job requirements
Proficient in accounting concepts
Accounts Payable process expertise
Foreign currency payment process expertise
Virtual teaming and management capabilities
Knowledge of accounting packages / applications / ERP
Very good Communication skills
Ability to work in a time-sensitive, multiple and overlapping schedules
7-9 years of relevant experience. Professional qualification like CA / ICWA preferred
Experience in Accounts payable department of a multinational preferred
Working knowledge of Direct (TDS) & indirect tax (Service tax etc)
Good understanding of Finance & Accounting

Experience Management Supervising Associate Resume Examples & Samples

Share resources and leading practices for an office or a cluster within a sub-Area
Negotiate with client-serving teams to re-allocate individuals, in order to meet the sub-Area's staffing needs
Ability to lead without having formal authority
A minimum of 5-7 years of related work experience

Experience Management Supervising Associate Resume Examples & Samples

Confirm that client serving personnel are scheduled on engagements and development activities that support their career goals
Share resources and leading practices within the Southwest region
Communicate regularly to Experience Management leaders on relevant activities and issues
Identify performance or morale issues with the client-serving staff you support. Address these with Americas Talent Team (ATT) and Experience Management leaders as needed
Consult with Experience Managers on any issues or conflicts they cannot resolve

IAM Specialist Supervising Associate Resume Examples & Samples

Act as third and/or fourth-tier support for IT Services and respond to escalations or inquiries regarding access or account management services for supported systems and applications
Effectively resolve or escalate incidents and problems within defined Service Level Agreement
Provide support for services that are highly complex and span a variety of technologies
Responsible for the implementation of IAM operational support processes to enhance data systems security and overall operational efficiency of the team
Participate in development, testing, and implementation efforts in support of IAM projects and strategic initiatives
Create and maintain necessary documentation of security systems and/or processes
Assist with identification and development of audit procedures and reconciliations to protect the data systems and databases from unauthorized users
Establish and maintain working relationships and effective support models across IT Services related to IAM support
Communicate security procedures and best practices to end users and other support organizations
Promote team sharing of knowledge and experience for secure IAM processes, techniques, and tools
Ability to use strong judgment to prioritize and resolve high level problems and make appropriate decisions
Identifies, clarifies, resolves, and initiates solutions to security problems that require extensive specialized knowledge based on the application or system
Monitors client requests or problem reports to identify any systematic patterns that may require additional action or process modification
Exhibits strong interpersonal, communication, consultative, and people management skills
Demonstrates ability to prioritize and succeed on multiple assignments simultaneously, in a fast-paced and highly challenging environment
Possesses ability to effectively work with customers and management personnel on all levels, business areas and across cultures
Obtains knowledge of latest trends in technology risk assessment, information security, procedures, methodologies, and best practices
Provide a high level of process and procedure expertise and support for risk assessments
Grasp new security concepts quickly and be able to convey these in simple terms, using relevant and meaningful language within the group or during presentations to non-technical resources
Sound knowledge on Active Directory, Windows File Share, OIM, Outlook/Exchange etc
Works with a high degree of independence
Acts as team primary escalation point for difficult problems and complex inquiries
Mentors and helps train support staff
Leads activities and initiatives related to Identity and Access Management
Foster inclusiveness and participation from all team members

Supervising Associate Resume Examples & Samples

CA / ICWAI / MBA - finance from a reputed institution
Relevant experience of 8+ years
Strong analytical skill
Ability to interpret large amounts of data into meaningful information

Experience Manager Supervising Associate Resume Examples & Samples

Minimum of 5 years of relevant work experience
Independent and able to work with minimal supervision
Ability to lead and influence without having formal authority

Resource Management Supervising Associate Resume Examples & Samples

Support FSO Advisory's fiscal planning activities with planning and analysis
Share resources and leading practices
Negotiate with client-serving teams to re-allocate individuals, in order to meet staffing needs

Diversity & Inclusiveness Supervising Associate Resume Examples & Samples

Develop and implement policies and programs to attract, retain and promote a diverse workforce, and promote inclusiveness
Explain difficult concepts and issues, and persuade others to adopt a point of view
Independently design D&I initiatives, making use of internal and external resources and relationships
Create, develop and manage the scope, project plan and schedule for complex projects
Report on project and program progress, to evaluate quality and performance
Plan, assign and manage resources for specific tasks, meeting the project plan objectives and costs
Assess and introduce D&I initiatives that meet EY's needs
Develop and execute training for employees, to increase awareness of D&I
May develop D&I procedures and processes that apply within and across teams
Select change management tools for improving D&I within the firm
Implements tools and processes to integrate D&I programs or strategies
Understand and apply recognized project management standards (scope, scheduling, planning, time management, resource management, communication and cost management)
May allocate staff and budget resources, to meet changing project and program needs
Work with field representatives and the Inclusiveness/Flexibility Leader
Apply judgment in tailoring methodologies, processes and practices to specific requirements of programs, projects, and business units
Acquire a strong understanding of key business and financial drivers that determine EY's success. Determine how to incorporate firm wide D&I and flexibility initiatives
Be actively involved in external diversity conferences and organizations
Gain an understanding of EY’s business and culture
Bachelor's degree, in a related discipline or equivalent work experience
A minimum of 8 years related experience
Superior knowledge of D&I and flexibility theory and practice
A well-organized, detail-oriented approach, with an ability to take the initiative
Understanding of equal opportunity employment (EEO) laws, with an ability to interpret EEO data and reports
Basic PC skills, with proficiency in Microsoft Word and Excel

Experience Management, Supervising Associate Resume Examples & Samples

Proactively identify and address scheduling issues
Identify performance or morale issues with the client-serving staff you support. Address these with Americas People Team (APT) and Resource Management leaders as needed
Identify over-and under-utilized personnel, and re-allocate resources to address any imbalance

Supervising Associate Resume Examples & Samples

Foster, develop and maintain positive relationship with business partners, sponsors and internal/external stakeholders by strong understanding of their evolving needs expectations, perceptions and key business imperatives
Define specific, targeted and individualized account management plans to manage and maneuver a customer relationship and customer perceptions. Should be able to identify hidden risks and suggest mitigation plans
Leading end-to-end client accountability on all consulting and pre-transition assignments, involved in regular interactions with prospective clients in the form of workshops and meetings
Understand client / business requirements and liaise with the internal functional / delivery units to provide seamless support
Will need to “wear many hats“ and should be able to adopt consultative / partnering approach
Should be able to conceptualize / visualize business solution and deliver customized presentation, business collaterals articulating progressive value proposition to the executive level audiences
Taking a strategic account approach to enhance service delivery through frequent interaction with the end user and (or) business sponsors
Understand the business requirements clearly and plan for effective utilization of resources, managing the change requests and risk planning etc
Conduct detailed business need analysis and provide the appropriate concept document in consultation with the business leader
Effectively managing escalations and taking proactive measures to mitigate the same
Ability to analyze and report on data obtained from multiple sources and to make recommendations to the leadership – highlighting the impact / change
Monitoring the operations and reporting the MIS of various project teams, including process documentation like process maps, project plan, process document, migration dashboards, mitigation plans, training and course plan, etc
Carry out insightful market research and analysis in terms of customer specific growth drivers, scalability, demand for services/solutions, existing and potential competition
Appreciate that different ways of working exist with each location. Ability to question and understand why we do things in particular ways and be prepared to challenge
Exposure in business management, strategic consulting, business analytics, relationship management and project management
The experience of a shared services or BPO type organization is preferred, ideally multi-location/multi-country
Very strong communication skills, critical thinking and analytical ability, learning ability, interpersonal skills, dealing with ambiguity, teamwork, building relationships,
Experience in project management – managing the deliverables of others and monitoring the overall status of a project, and its associated work streams
Demonstrated ability to speak across various organizational levels, from management to C-level decision makers
Project/Process Management- Take up project based reporting responsibilities
Individual contributor, but should be ready to take people management and leadership responsibilities like leading a team of Supervising Associates, Sr Associates and Associates, Annual KRAs and goal setting, performance reviews etc

Global Insights Supervising Associate Resume Examples & Samples

Project management of global brand tracker
Development of insight through data interrogation and analysis using brand tracker data and other data sources
Development of insight stories and turning them into impactful presentations
Development of concise market research briefs
Market research agency management
Management of ad hoc primary market research projects (brand, advertising, communications)
Flexibility working through EY processes and matrix structure
Champion team knowledge management and SharePoint usage
Passionate about brand
Develop effective relationships with the internal team, internal agency and external agencies
Great stakeholder management
Be effective and clear in all communication including contact reports, status reports etc
Trained in quantitative research methodologies with rigorous methodology, analysis and interpretation probably gained in a smaller boutique agency
Ability to interrogate data and see stories in the data
Ability to draft presentation decks that tell an insight story
Strong project management skills and the ability to juggle multiple tasks with experience managing parts of/whole global multi-country research projects
Demonstrate a very good understanding of insight, research and analysis best practice, including design and implementation of primary research programs
Ability to work in ambiguous, fast-paced environment able to navigate a global matrix
Demonstrate a very high level of numeracy analytical skills and ability to distill key findings
Be a strong communicator, written and verbal, to be able to build credibility with senior stakeholders and champion the importance and value of insight and research as a business and marketing tool
Be a very capable user of reporting SPPS and eSurvey technologies, MS Excel and PowerPoint
Degree educated, ideally with a numerical discipline (Maths, Statistics, Economics, Psychology etc)
The ability and confidence to work autonomously
Experienced in B2B or B2C quantitative market research
Proven experience managing complex groups of stakeholders – international experience is preferred but not essential
High level of project management skills
Experience managing external agencies, including setting and managing third-party sources
Specific market research or analytics qualifications preferred

Supervising Associate Resume Examples & Samples

Customer Service skills and attitude – ability to listen, translate client requirements into solutions, problem solve and coach customers using a variety of channels; resolving conflicts and escalating as appropriate
Self-starter, able to manage time productively and multi-task in in a fast-paced environment. Display flexibility needed to succeed in a muti-aspect role
Interest in knowledge management and helping EY staff interact and share knowledge
5+ years’ experience in a knowledge, customer service, training or communication role with a proven track record
Proficiency in MS Office Lotus Notes and SharePoint is preferred but not essential
Experience with online research databases and websites, business information tools and corporate intranets is preferred but not essential
Education – Bachelor’s degree in a related discipline or equivalent work experience
Good verbal/written communication and presentation skills, specific experience developing or delivering training is preferred but not essential
Proficient in business English and the local languages (where applicable)

Bret Supervising Associate Resume Examples & Samples

Understand and apply the Independence rules and policies of EY and the regulator. Learn about other Q&RM areas outside your own area
Protect sensitive and confidential information that could impact all levels of personnel
Consult with Q&RM analysts to review submissions from client service and other teams. Confirm proposed transactions/requests are complete, accurate and appropriate
Complete the Q&RM process, by following up on requests from Americas Independence executives and client teams
Independently answer complex, non-routine questions from clients
Liaise between the clients and other members of Independence and Q&RM
Help colleagues learn new tasks and integrate with the team. Help build a cohesive team
Manage tasks and activities on time, support colleagues to meet their deadlines and take responsibility for specific outcomes
Manage client relationships to meet or exceed expectations, by listening to client needs, educating them and keeping them up-to-date with progress
Maintain and expand knowledge of your area. Communicate new developments and their impacts to clients and team members
Identify and extract key issues and risks related to BRET, PCIP, Personal Independence and other Q&RM processes
Respond to or process escalated matters or sensitive transactions
Develop knowledge of Q&RM/Independence operations, and communicate processes
Identify the risks associated with Independence initiatives, recommend ways to mitigate these risks
Manage an entire Q&RM/Independence project, or discrete components. These will be simple or moderately complex
May help train junior Q&RM/Independence team members. This will familiarize them with firm processes and policies, and help them handle more complex issues

Supervising Associate Resume Examples & Samples

Ensure that customers receive the highest quality deliverables with respect to editorial support for both EY’s internal and external platforms such as the intranet, ey.com and social media, thought leadership and brochures
Objectively review deliverables to detect and correct errors in spelling, punctuation, and syntax
Check content for language, flow and grammar issues and improve readability, if required
Write/script for creative or formal business documents or collaterals
Adept in project management and reporting
Proficient in communicating with the leadership
Ensure compliance with EY Style Guide and Digital writing guidelines, copyright and citation guidelines
Assist in peer reviews and quality checks. Liaise with stakeholders and design teams to ensure smooth execution of projects
Supporting firm-wide digital initiatives with strategic support as and when required
Improving the quality and relevance of content by gauging its context beyond basic language editing
Offering pertinent suggestions to structure and present deliverables to enhance their impact
Reviewing and/or assisting in developing and refining graphical and tabular representations, maximizing their value to substantiate content more effectively
Communicating feedback to help team improve their writing skills and style and conducting need-based training
Working with other team members to regularly update the EY Style Guide and Digital writing guidelines and to share pertinent concepts to upgrade processes
Manage own work with minimal guidance
Provide timely and appropriate response to ad hoc editorial and writing requests
Ensure compliance with EY copyright laws
Approximately 7-9 years of experience in editing and writing in the consulting industry, marketing communications or digital platforms preferred
Strong writing, editing and research; ability to clearly communicate complex messages simply to a variety of audience
Strong and effective interpersonal and presentation skills (to provide constructive feedback and conduct trainings)
Proficiency in MS Office (Word, PowerPoint, Excel) and other standard applications
Basic SEO, SEM and social media awareness
Ability to successfully complete multiple tasks in a fast-paced environment, and remain calm and focused under pressure
Good command over US English
Experience in business writing preferred
Experience in editing content in MS Word, MS PowerPoint, MS Excel and pdf formats
Logical and structured in thought and communication; ability to accurately comprehend ideas, expectations and concerns
Strong decision-making skills and ability to analyze and manage crisis situations
Have strong work ethics and team skills

Resource Management, Supervising Associate Resume Examples & Samples

Confirm that client serving staff are scheduled on engagements, with consideration for development activities that support their career goals
Manage complex scheduling assignments and work closely with multiple managers and other leaders to complete scheduling assignments
Support reporting and analysis as required, such as Forecasting, Variance Reporting, Utilization
Working with the Onboarding to integrate graduates and experienced hires into the service line
Share resources and leading practices within the TAS Experience Management team
Communicate regularly with Experience Management team on relevant activities and issues
Good Analytical and Reporting skills

Supervising Associate Resume Examples & Samples

Define specific, targeted and individualized account management plans to manage and manoeuvre a customer relationship and customer perceptions. Should be able to identify hidden risks and suggest mitigation plans
Leading end-to-end client accountability on POCs and during transition lifecycle, involved in regular interactions with prospective clients in the form of workshops and meetings
Manage stakeholder expectations and communication (internal & external)
Drive and project manage initiatives and ensure the business objectives of the function is met
Ability to design, implement and present business and performance dashboards
Identify the business risks associated with the overall operations of the service function and to suggest the mitigation plans
Proactively anticipates problems before they occur. Define the problem and identify the possible causes. Work with team members to evaluate possible solutions and outline action plan
Adapts to constantly changing work requirements while assimilating new information, analyzing it, and effectively applying it
Demonstrated ability to speak across all levels
Receives minimal supervision and is competent to work independently within area of expertise
Acts as a project leader on projects that are moderately complex
Individual contributor, but should be ready to take people management and leadership responsibilities
Leads and motivates team members

Supervising Associate Resume Examples & Samples

Co-ordinate and ensure consistency within legal contracts between service lines
Review NDAs
Contract reviews and proof reading
Maintain and update legal templates
Maintaining up to date legal information and provide legal updates
Preparing legal documents in both English and Arabic
Assisting in the translation of legal documents between English to Arabic and Arabic to
Minimum 3 to 5 years‘ experience as a paralegal or legal secretary within an
Accurate, with outstanding attention to detail
Excellent typing skills in both English and Arabic, skilled in MS Office applications

Supervising Associate Resume Examples & Samples

Provide an exceptional onboarding experience to our new joiners, including induction training
Anticipate issues and needs within the SL and address these effectively with the MENA SL HRBCs
Establish effective relationship with members of the central team to ensure that centrally developed products and initiatives meet the requirements of the local business
Work towards achieving various targets (GPS engagement index, turnover and retention targets, diversity targets, etc.)
Ensure all legal changes and updates are reflected locally and updated to all central teams
Ensure full compliance with all mandatory HR administrative requirements
Where required support the central onboarding team and visa teams with immigration and visa complexities
Manage and oversee all local elements of the exit process
Support day to day Employee Relations and escalate to the MENA ER specialist those areas that require additional support
Advise and consult on the application of the Employment Manual to ensure compliance
Ensure full compliance with all HR Services across the Riyadh office
Manage ad hoc Talent related events e.g. International Women’s Day
Work with the Corporate Responsibility team to execute locally driven CR activities
Support the implementation of the career management path for Assurance, TAS, Tax and CBS
Support the roll out of Firm Wide Learning for the Riyadh office in coordination with the MENA Learning & Development team
Facilitate, where required, Review Committees, Counseling meetings and other ad hoc events or training
Work collaboratively with the HR Business Consultants (HRBCs) from Assurance, Tax, TAS and CBS Service Lines to implement the full Performance Management cycle (PMDP)
Support the implementation of Performance Improvement Plans
Support the annual Rewards review process in conjunction with the HRBCs and consult the relevant stakeholders to ensure a smooth process

Emind FY CBS EYK Domain Analyst Supervising Associate Resume Examples & Samples

Provide clear analytical insight and understanding of the Strategic Growth Markets (SGM) pillars viz IPO, Venture Capital, Entrepreneurship & Family Business, with responsibility for the execution of initiatives based on a sound analysis of the domain’s dynamics and drivers
Provide research, analysis and insight support to SGM pillars, including working with other EY Knowledge and Global Markets teams to deliver relevant analysis on market share and market performance
Largely Individual contributor role with responsibilities spanning across quantitative and qualitative data in SGM pillars
Support engagement with domain stakeholders and internal customers to provide a big-picture perspective on the issues, challenges and opportunities facing the domain, preparing impactful analysis on the implications of those trends for EY and its clients
Support development and co-creation of insights beyond publicly available information by interacting with Senior Analysts and Knowledge Managers, account teams, engagement teams and service line colleagues to extract, update, share and use appropriate content
Together with the Knowledge Manager, proactively alert stakeholders and internal customers regarding changes amongst key clients and competitors, and assess the impact of those changes on internal strategies and plans
Act as a role model within EY Knowledge and the domain and positively influence change by: leading by example; championing knowledge-sharing behaviours; connecting people; encouraging enterprise-wide sharing; and appropriately leveraging and reusing existing collateral
Strong focus on research competency with active participation in R&I competency development offerings related to research leading practices
Ability to synthesize and analyze large amount of data coherently and succinctly. Able to bring together a variety of perspectives and sources across the domain to deliver impactful analysis that supports business priorities
Should possess business writing skills and the ability of conceptualizing, synthesizing and writing reports on the data
Adept at using strategically sound analytical methodologies and capable at coaching less-experienced team members to improve their skills in research, analysis, data analytics and visualization
Understands the firm’s go-to-market strategy and service delivery models, how core business services support the business, and how knowledge analytics and measurement enables exceptional client service and high performing teams
Understands EY Vision 2020 and Knowledge Transformation, and ensures key knowledge research and insights activities are aligned to them
Possesses deep understanding of the SGM pillars, strong analytical skills and the ability to develop a considered point of view
Credible experience working in a fast-moving, client-driven environment
Comfortable presenting to audiences and interfacing with stakeholders and internal customers at different levels of seniority
Willingness to build a network of internal contacts to help support domain and broader business objectives
Ability to take ownership for delivering customised projects with a degree of autonomy; adept at working on a number of projects simultaneously
Demonstrated strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional demeanor
Advanced skills in Word, Excel and PowerPoint
Should possess sound working knowledge of analytical tools like Spotfire
May help to manage multidisciplinary project teams, often working virtually across service lines and geographies
Reviews the work of colleagues and mentors their skills development
5 - 7 years experience in IPO, Venture Capital, Entrepreneurship & Family Business, strategy, business analysis, insights, management consulting or business performance, advising organizations in the relevant domain

Emind FY CBS EYK Assistant Manager DIP Supervising Associate Resume Examples & Samples

Provide thought provoking analysis and understanding of the DIP domain (or topic of the assigned project, as applicable), with responsibility for the execution of initiatives based on a good knowledge of the DIP’s/topic’s dynamics and drivers
Support development and co-creation of insights beyond publicly available information by interacting with Senior Analysts, account teams, engagement teams and service line colleagues to extract, update, share and use appropriate content
Develop relationships within priority accounts/solutions/service lines/markets and collaborates with domain customers and EY Knowledge colleagues to deliver research, analysis and insights that support business development activities and service delivery to clients (including for relationship building initiatives and specific engagements)
Provide research, analysis and insight support to major pursuits, including working with other EY Knowledge and Global Markets teams to deliver relevant analysis on market sizing, market share and market performance
Proactive approach to identifying materials, credentials and other information, particularly from key engagements, that are relevant within and across domains, and sharing that information in appropriate formats with teams and communities (eg accounts, solutions, sub-service lines)
Identify cross-sector Point of View (POV) sharing opportunities and seek opportunities to collaborate with other domain teams on issues that cut across EY’s business activities
Support the collection of benchmarking data from pursuits, engagements and proprietary research to enhance the depth of data available on the EY Benchmarking database and to the broader firm, and use data from EY Benchmarking to support domain priorities
Act as a role model within EY Knowledge and the domain and positively influence change by: leading by example; championing knowledge-sharing behaviors; connecting people; encouraging enterprise-wide sharing; and appropriately leveraging and reusing existing collateral
Ability to synthesize and analyze information coherently and succinctly. Able to bring together a variety of perspectives and sources across the domain to deliver impactful analysis that supports business priorities
Capable at identifying issues and trends that translate into key market-facing initiatives and opportunities for EY
Demonstrates ability to use both qualitative and quantitative research and analysis methodologies, including financial analysis skills, to synthesize information, review data inputs and provide analytic insights
Possesses deep understanding of the DIP domain, strong analytical skills and the ability to develop a considered point of view
Capable of putting individual projects/initiatives into a “big picture” context
Collaborative and able to work well both as part of a team and independently
Well-structured oral and written communications skills; able to explain difficult concepts in a clear, concise and graphic-rich style, using appropriate analytics and visualization tools
Understanding of internal stakeholders and external clients’ needs and concerns; responds with a sense of urgency
Understanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectives
Limited direct supervision responsibility but must help to cultivate a high-performance teaming environment with analysts in a global, multi-cultural and virtual environment
May serve as counselor or manager for other analysts and specialists
5 - 7 years’ experience in strategy, business analysis, industry research, management consulting or business performance, advising organisations in the relevant domain (especially in Industrial goods, Aerospace, Chemicals, Industrial & Mechanical Components, Machinery & Electrical Systems and Packaging, Paper & Wood Mfg)

Mena Employer Branding Supervising Associate Resume Examples & Samples

Design, develop and execute employer branding campaigns to maximize the company's brand as an employer of choice
Manage Most Favorable Employer surveys (example: Universum)
Manage all EY social media platforms (Facebook, Instagram, Twitter, LinkedIn)
Design and develop recruitment marketing collateral i.e. brochures
Manage the careers pages on the EY MENA website
Past experience in an Employer Branding role
Strong knowledge and past experience in producing recruitment collateral and marketing campaigns, including the importance of brand experience and consistency
Strong knowledge of social media channels and digital activation of professional content. This includes targeting and paid promotion (LinkedIn, Facebook, Instagram, Twitter and corporate website management)
Experience in managing ‘Most Favorable Employer’ surveys (i.e. Universum)
Nationalization – experience in developing campaigns to raise brand awareness and attract Nationals
Sound understanding of the latest market trends, techniques and methods in talent attraction and digital media
Eye for design - Graphic design experience preferred
Previous experience in managing job boards
Creative with a proven ability to generate new ideas and concepts
Considers themselves a ‘storyteller’ who possess outstanding communication and influencing skills
Team player with a proven ability of working across borders
Ability to build and manage ‘virtual’ relationships
Meticulous attention to detail and project/campaign management skills with the ability to handle multiple tasks and priorities
Proactive, can-do attitude and a desire to learn
Fluency in English (Arabic desirable)
Solid skills in copy writing and editing content
Persuasive, positive and passionate about Employer Branding

IAM Specialist Supervising Associate IT Resume Examples & Samples

Act as first-tier support for customer account inquiries and requests in the defined Service Level Agreement
Act as second-tier support for the Service Desk regarding account management services for the systems and applications we support
Create and record inquiries and customer service requests
Understand and use appropriate methods, tools, and applications to perform varied work activities within structured environments
Perform operation-level troubleshooting activities and act appropriately to resolve incidents
Complete tasks as assigned by following documented procedures
Communicate security procedures to end users related to support activities
Applies a rational and organized approach to work
Utilizes security principles as appropriate for IAM support activities
Protects firm data from unauthorized access by following secure IAM processes and policies
Absorbs technical information when it is presented and applies it effectively
Determines when incidents or problems should be escalated to a higher level
Good interpersonal, communication, organization, and time management skills
Works effectively on multiple assignments in a fast-paced and highly challenging environment
Understanding of security and technology
Works and interacts effectively with peers, customers and management personnel
Works through a list of repetitive tasks with a high degree of accuracy
Works under general supervision
Identifies and negotiates own development opportunities
Works without frequent reference to others while understanding team dynamics of a support environment
Plans, schedules and monitors own work

Supervising Associate Resume Examples & Samples

Addressing client queries over clauses in the standard EY contracts
Analyzing and vetting all business relationship agreements and service delivery agreements
Examining nonstandard clauses to gauge firm’s exposure to risk and ensuring that minimum safeguards are included in all contracts
Developing standard operating procedures and basic foundations for policy implementation
Working with the team and developing rigorous structures for compliance
Designing comprehensive courses for training all employees and shorter refresher courses to keep all the employees updated on the changing policies and practices
Delivering effective presentations on a firm wide basis on multiple compliance matters
Updating the local repository and ensuring effective knowledge management within local premises and coordinating with the global management for incorporating their practices and customizing them according to the local requirements
Issuing communication on various updates and issues
Any other task assigned by the supervisor or the concerned partner
1-2 years of experience of working with policies and designing and delivering presentations or a fresh law graduate with the enthusiasm and eagerness to learn and grow with a dynamic organization
Commercial awareness of the business issues facing the organization and the ability to deal with problems in a practical and common sense way
The ability to look at matters holistically and proactively and finding smarter ways of working
Proven ability to establish a high degree of credibility, respect and trust at all levels
Strong personal communication skills
Effective planning and organizing skills to prioritize key areas of responsibility, tasks and projects
Negotiation and influencing skills
Ability to deliver presentations effectively

Emind FY CBS EYK Assistantmanager Supervising Associate Resume Examples & Samples

Confident in understanding multiple business drivers and the root causes of trends
Excellent spoken and written communication skills, as well as presentation skills
Strong business writing, synthesis and expression skills
Advanced skills in Microsoft Office
Limited direct supervision responsibility because it is an individual contributor role but the candidate must help to cultivate a high-performance teaming environment while working with analysts in a global, multi-cultural and virtual environment
5 to 7 years in corporate environment
Strong knowledge and proven track record in conducting qualitative analysis, competitive analysis and business research
Detailed knowledge and proven track record in the relevant domain
Understanding of the domain (at global level) will be a strong advantage

Organizational Development Supervising Associate Resume Examples & Samples

Serves as a skilled resource for change management consulting, training, communications, building high performing teams, organizational development and other OE consulting and support
Provides implementation expertise and support for talent management initiatives, programs and processes, including (but not limited to)
Coaching, consulting, facilitation, supporting and leading change, strategic and conceptual thinking, influencing, project management
Strong analytical skills, to grasp complexities and perceive relationships among problems and issues
Knowledge of project management practices and tools

Supervising Associate Resume Examples & Samples

Support the development of key talent priorities on a Global basis
Assist with the implementation of specific Talent priorities within the Area that you work to ensure consistent alignment across all Regions
Build close relationships / networks with Regional, Area and Global Assurance Talent teams as well as other functional stakeholders eg Global Talent team
Successfully deliver assigned projects to agreed schedule and deadlines, budget and scope, escalating delays and impediments to completion as necessary
Provide reports and gather data as required. Share information, analysis and/or insights gathered with other team members
Assist in the change management required for successful implementation of Global and Area Talent priorities
Coordinate activities across the virtual team
Previous experience in a Talent / HR role
Broad understanding of our business, or other professional services environment
Competent at handling multiple demands and ability to prioritize effectively
Good analytical skills, able to grasp complexities, and understand interrelationships between issues
Good project management skills and knowledge of project management practices
Excellent interpersonal and communications skills. Ability to build strong relationships and broad networks
Possesses a ‘can do’ attitude, has strong personal drive and a solution driven approach
Displays initiative, creative thinking and the ability to offer innovative ideas
Ability to assert own ideas, and influence others, to gain support and commitment for shared accountabilities within projects
Can work effectively and efficiently in a virtual team
Sets high personal standards with consistent quality of delivery and exceptional client service
Demonstrates high levels of integrity and confidentiality
Strong spoken and written English and IT literate in word, excel and PowerPoint
Has the ability and willingness to work in a multicultural and diverse environment and flex style as appropriate (sensitivity to cultural differences)

Growth Acceleration Group Supervising Associate Resume Examples & Samples

Business development / Demand Enablement
Marketing and Awareness
Working with the leadership team, the position contributes to the development and implementation of key frameworks, operate model, policies and operating protocols etc
The individual needs to have a comprehensive understanding of the multiple geographies, GDS usage, value proposition, relationship matrix, operating model, business priorities, opportunities, growth drivers and inhibitors
Assist in developing account plans and relationship enhancement strategies. Execute on the plan, track and report progress
Ability to build and develop high-impact relationships with internal stakeholders in a cross-functional environment within GDS
Participate in monthly/ quarterly business reviews with the Account leaders and SL / CBS regional teams
Ability to analyze and report on data obtained from multiple sources and to make recommendations to the leadership highlighting impact / change
Ability to use a strategic, solution-oriented approach to creating interest in our unique value proposition with senior level executives
The role requires excellent analytical skills to analyze the business issues / challenges with a view to supporting the right decision making process
Should be able to conceptualize / visualize business solution and deliver customized presentation, business collaterals articulating progressive value proposition to the executive level audiences and follow up with the leaders to create a competitive advantage
Strong relationship management skills and ability to work in a cross-functional environment
Must possess strong listening, oral, written, presentation, and communication and negotiation skills
Comfortable interacting with senior leadership (Partner / Director level)
Culturally sensitive, capable of handling interactions with a “global mindset”
Adopt a consultative /partnering approach with stakeholders; ability to ‘wear many hats’ on the job
The role is primarily an independent contributor role, however, the individual is work with cross functional teams
7 – 9 years

Core Business Services Supervising Associate Resume Examples & Samples

Develop ad hoc reports based on management requests, utilizing the most appropriate output format for the internal client. This may include Excel spreadsheets, Access databases, flat files or paper-based reports. Direct others to build the applications
Supervise the production of monthly and quarterly reports, based on developed reporting programs and repetitive requests for information
Develop procedures to document standardized report requests, on a monthly and quarterly basis
Help prepare the annual budget and track expenditure, to operate within approved guidelines
Determine the daily work flow, and manage others, to process multiple requests for information from all levels of management
Analyze data requests to determine the most efficient tools and format to return required data
Gain an understanding of the firm's policy on data privacy, and work within those guidelines without direct supervision
Recommend process improvements to management
Strong customer service, analytical and organizational skills
Very good knowledge of database access tools, such as dBase, Access, and Oracle
A minimum of 5-7 years related work experience
A bachelor's degree in Business Administration or a related discipline, or equivalent work experience; focus on Accounting or Computer Science preferred

Supervising Associate Resume Examples & Samples

Knowledge Excel Macros
Bachelor’s/Master’s Degree with 3-5 years of experience in similar role
Should be proficient in Excel/Word skills, including presentational aspects, including pivot tables etc
A strong team player who is comfortable working collaboratively and directionally as required

Supervising Associate Resume Examples & Samples

Successfully execute the project to agreed schedule, budget and scope
Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management
Plan the project based on a defined need – results in detailed scope/budget/schedule baseline
Monitor and control the work to ensure that the project remains on track and in control
Plan for and manage change
Reports on variances to the approved project baseline
Close the project to formalize acceptance of the project result and release project resources
Interface and communicate with project team, management and stakeholders
Manage project work and resources to enable successful and timely completion of the project
Performs gate reviews and quality assurance reviews with all aspects of IT organization and business sponsors
Delivery of projects aligned to overall business and technology strategies and architectures
Work within defined governance processes
Manage external contracts and suppliers where required
Support development of business cases with the customer team including leading on the solutions estimate
Lead the development of the project charter and scope, and ensure delivery of the solution to schedule, budget and scope
Develop objectives, phasing and content of the project to deliver on the business case benefits, budget and timescales
Manage to the objectives and plan by thorough risk, issue and change management across both business and IT parts of the project
Ensures that quality project standards are met through the effective implementation or use of approved processes, methodologies and deliverables
Deliver against the transition plans including infrastructure/application support models, change management, learning & communication deliverables
Contribute to the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new processes or jobs into the ’business as usual’ environment
Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget
Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution
Develop and manage plans to address project strengths, weaknesses, opportunities and threats
Ability to balance both the "science" of how to perform project management and the "art" of project management, which is learned through experience and skill training/application
Analytical skills and problem solving skills needed to manage multiple factors on a project simultaneously
Demonstrate business analytics to manage and meet sponsor and customer needs
Lead project teams consisting of cross functional, global, and virtual groups; directly supervises staff; assigns responsibility to members; monitors progress and reports project health on a regular basis
Coach, mentor and support less experienced project managers as well as other project resources as needed
Extensive experience in End-to-End Project Management – preferably in strategy and business
8 plus years in a Business / Corporate IT environment and minimum two years of experience in RPA
Experience working in a global team
Management skills to manage a number of project simultaneously
Experience in understanding customer strategy, services and business processes
IT background with experience across the systems development life cycle with experience in all project phases – plan, initiate, elaborate, design, build, test, implement
Knowledge and use of industry-standard project methods, tools and techniques e.g. RAIDS, budget, communication
Project Management Methodology, tools and templates including project planning, schedule planning, scope and cost management
Knowledge on basic concepts of Portfolio and Program Management
Business Analytics knowledge
Strong team working skills across matrixes client, supplier and geographically dispersed virtual teams
Strong communication and interpersonal skills (includes negotiation)

Supervising Associate Resume Examples & Samples

6 - 8 years of experience in sales, pre-sales, marketing, account management, relationship management, client servicing. Experience in these with Big 4 firms will be an added advantage
Strong marketing skills – developing collaterals /presentations/ pitch documents and orally presenting to an audience
Ability to influence and maintain relations with stakeholders (internal and external) across levels – from associates to the Management and Executive layer
Very strong communication skills, good critical thinking, logical and analytical mindset
Ability to sift through large amounts of data and provide actionable insights
Experience of working with virtual teams spread across offshore and onshore centers
Comfortable working independently as well as in a team
Individual contributor but should be ready to take people management and leadership responsibilities as and when a business need arises

Supervising Associate Resume Examples & Samples

Solid advanced technical skills related to infrastructure technologies including but not limited to Cisco Local Area Networks (LAN) and Wide Area network (WAN) routers and switches, Cisco Wireless, Cisco Nexus platform, Citrix load balancers, Domain Name System (DNS), Riverbed WAN Optimization
Solid advanced technical skills on Routing protocols like BGP, EIGRP and OSPF etc.,
Solid advanced technical skills on HSRP, STP, VTP, Nexus OTV and FabricPath
Knowledge on packet captures and analysis
Maintains solid advanced interpersonal skills to engage, as a thought leader, senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Uses these relationships to partner with colleagues based on technical expertise and challenge insightfully to improve connectivity and propose credible options in solutions
Advanced knowledge of the Service Now system or similar ticketing tools to record incidents and remediation as well as guide others (as needed) in features and functions

Resource Management Supervising Associate Resume Examples & Samples

Understand of all CSG functions and staff levels to effectively assign for an optimal customer experience
Consults with internal clients to share CSG function support, understand and brief on business needs, provide solutions and options
Manage complex scheduling assignments, oversee CSG cross-functional teams along with functional management support
Work closely with functional managers and other leaders to share experiences and feedback
Proactively identify and share resource leading practices, identify gaps or solutions, report resourcing issues and feedback within team
Provided on-the-spot coaching opportunities with al CSG teams, identify performance or morale issues then share with appropriate CSG management
Negotiate with client-serving teams, in order to meet the support resource and provide optimal support

Supervising Associate Resume Examples & Samples

Creates value to clients independently- bringing excellent project and change management skills and past client experiences
Senior Consultant/Assistant Manager/Supervising Associate level with experience in project management and change management
Atleast 3-5 years of relevant experience in a project manager’s role
Should have experience of managing or supporting workstreams / project initiatives in large scale transformation projects
Should have experience in aspects of change, e.g. technology, process and organizational change
Should be Agile / Scrum Certified
Understanding of standard project methodologies re project initiation, current state analysis, future state design, process design, implementation and project transition/close
Understanding of IT, HR, Finance functional processes and transformations
Ability to work and team with a multitude of different people and different cultures
Good analytical skills, judgment and tact along with critical thinking skills
Good written, oral and presentation communication and stakeholder engagement skills

Emind FY CBS EYK Benchmarking Supervising Associate Resume Examples & Samples

Demonstrates sophisticated written and spoken presentation skills, and the ability to communicate effectively with leadership
Proactively promotes an inclusive work environment by participating in Business unit, geography, area or national diversity and inclusiveness investment efforts
Promotes flexibility to enable our people to achieve both their personal and professional goals
Manages content and data, while maintaining compliance with firm policy (e.g., data privacy, Q&RM, Independence)
Leads multiple internal improvement efforts focusing on improving benchmarking efficiency and effectiveness
Calculates quartiles and perform ad-hoc queries on database of third party and EY client responses
Develops peer groups meeting requirements of client teams
Develops benchmarking deliverables incorporating insight from content specialist, analytics team and client team
Participates in quality reviews to ensure highest quality client deliverables
Self-motivated, with strong work ethic and initiative; proactive in identifying issues and opportunities and delivering insightful solutions
Strong knowledge of analytics methods and excel capabilities
Excellent data aggregation and problem solving skills
Customer service skills to support request management and data collection
Ability to identify, research and synthesize large amounts of benchmarking data
Demonstrated ability to plan and successfully execute multiple, complex projects across borders
Ability to set and meet deadlines
Ability to participate and work effectively as part of a team, including pro-active collaboration and input-seeking
Proven ability to interact with leaders, stakeholders and staff
Ability to work virtually in a globally-distributed environment
Strong presentation skills; ability to present to a multicultural audience
Ability to function within supporting tools/platforms (e.g., Tibco Spotfire/ ConfimIT, communities, Excel/Access spreadsheets and databases)
May need to delegate project responsibilities and tasks to other members of the team
Reviews the work of colleagues and coaches them
Take on people management/ counselling responsibilities for a few Benchmarking Analysts based in GDS
Approximately 6+ years of professional experience
Experience in a benchmarking role or data analytics role, preferred
Knowledge and experience within a professional services environment an advantage

PES Supervising Associate Resume Examples & Samples

Contributes as an effective team member and takes accountability for deliverables
Deploys consulting best practice knowledge and techniques when undertaking work
Performs rapid assessment of current landscape for clients and is able to provide insights around hypotheses and solutions
As a team member, assists in providing smooth delivery of internal project/program outcomes
Acts as a coach to client staff to support embedding capability
Develops and manages knowledge for use across internal projects and the EY communities
Manager level with significant experience of project management and change management
Atleast 10 years of relevant consulting experience with 7 years of experience in a project manangers’ role
Should have experience of managing or leading workstreams / project initiatives in large scale transformation projects
Should have experience of working with major global corporations on client facing projects (Ideally currently working in either: Big 4, global management consultancy firm or blue chip organization - with an appropriate management consulting background )
Should have experience with all aspects of change, e.g. technology, process and organizational change
Experience with PMOs with project management certification is desirable (PRINCE II, PMI etc.)
Good understanding of IT, HR, Finance functional processes and transformations
Ability to build and maintain excellent client relationships across many different functions and organization levels
Good analytical, judgment, tact and decision-making ability along with critical thinking skills
Excellent written, oral and presentation communication and stakeholder engagement skills
Ability to deliver work products of the highest quality and is able to overcome risks and issues to ensure timely delivery

Administrative Manager Supervising Associate Resume Examples & Samples

Promotes an understanding of Enterprise Support Services (ESS) goals and contributions to secure necessary support from others to achieve business unit goals
Solicits on going feedback from customers to evaluate and coach executive assistants on their performance
Manages workflow and negotiates assignments for executive assistants based on client need and resources
Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
Coordinates and assists with budget planning and is responsible for operating within approved budget
Anticipates what customers want and follows up to check that internal customers are completely satisfied
Creates a knowledge transfer culture within a team
Participates on national or area projects
Develops an understanding of the key business and financial drivers that determine the firm's success
Exercises influence at many levels of the organization
Proactively identify and address project risks and opportunities
Can identify alternative solutions when necessary
Attention to detail and strong organizational skills are essential
Ability to manage multiple tasks in a fast-paced environment
Ability to manage and counsel people
Ability to work with all levels within the firm and build solid relationships with multiple internal groups
Demonstrates deep knowledge in a discipline and broad knowledge of related disciplines
Supervises mid sized teams up to 30 pp within a location or department
Helps team and colleagues understand the bigger picture of technical, ethical and financial needs
Requires minimal supervision
May manage people virtually
Approximately 6-8 years of experience
2+ years managing people

Supervising Associate Resume Examples & Samples

MBA / PG with 6+ years professional experience (and demonstrated competence, depth, and breadth) of business management, and sales support
Understanding of business research/data analysis concepts across sectors and companies – strong experience in one or more sector/s
Professional service industry experience or internal/external client serving experience preferred
Excellent spoken and written communication skills, as well as presentation skills and ability to build internal and external relationships
Strong upward management skills and exposure to working for / interfacing with senior management / c-suite level personnel
Strong business acumen and commerciality, analytical and problem solving skills, including financial analysis
Good project and time management skills with the ability to complete multiple tasks and meet deadlines
Expert in information sources relevant to business development needs
Advanced skills in Microsoft Office [excel and powerpoint]
Ability to analyze complex or unusual problems and is able to deliver insightful and pragmatic solutions
Self-motivated with high levels of maturity, energy, enthusiasm, flexibility & assertiveness
Position requires high level knowledge of

Transition Management Supervising Associate Resume Examples & Samples

Responsible for planning and overseeing the transfer of key information necessary for the support, operation and acceptance of solutions deployed into production. This includes operational readiness, support documentation and acceptance checklists
Ensure service transition is planned and executed to schedule, budget and scope
Build transition plans including infrastructure/application support models, change management, learning & communication deliverables
Coordinate the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new processes or jobs into the ’business as usual’ environment
Be responsible for installation activities, providing effective team leadership, including information flow to and from operations during project work
Co-ordinate routine installations and de-installations of items of hardware and/or software
Monitor the effectiveness of installations and ensures that appropriate recommendations for change are made
Assess, analyze, develop, document and implement changes based on requests for change
Liaise with business and IT partners on release scheduling and communication of progress
Work with project manager to establish end-to-end project plan and approach
Ability to assess service transition risks
Demonstrate in-depth knowledge of the process competency principles and practices
Ability to identify and escalate project risk
Develop relationships across the IT organization
Direct supervision provided by an experienced transition manager or sub-lead; frequency on a weekly or as needed basis
Transition manager is expected to act independently to deliver to schedule, budget and scope; support provided as required and requested, and is self-driven and motivated
National and international travel may be required
Experience of transitioning IT projects with personal accountability for delivering to time and cost for projects typically up to $500k in value and 6 months in duration
Excellent interpersonal, communication, and organizational skills
Very good understanding of the customer strategy, services and business processes
Ability to work and team effectively with IT Services groups and other management personnel including on a global, virtual basis
Knowledge of service transition methodology, tools and templates
Track record of customer focus, based on openness, trust, and delivering on promises
Experience across packaged and bespoke systems and infrastructure, ideally on an international basis
Management skills to manage more than one transition simultaneously
IT background with experience across the systems development life cycle with experience in different project phases
Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
Demonstrates commitment to IT methodologies, processes and standards for transition planning and support
A degree in Computer Science or a related discipline; or equivalent work experience
5 to 10 years in a corporate IT environment
3 to 5 years experience in transition project management or related technical field (application development, deployment/implementation and infrastructure)
Work experience in a professional services industry, preferred
Project management certification is preferred (PMI/CAPM or PMP, PRINCE2)
Familiarity with ITIL v2 or 3 would be advantageous

Experience Management Supervising Associate Resume Examples & Samples

Confirm that client-serving professionals are scheduled on engagements and activities that support their career goals and the firm's needs
Collaborate with and advise key leadership and counseling leaders on matters of data trends, personnel metrics, and initiatives assigned to our team
Work closely with multiple managers and other leaders to complete scheduling assignments, workload balancing, and ensure deployment meets our operational metrics
Execute key Regional and National strategic initiatives as needed
Ability to deal effectively with ambiguity and changing priorities
Outstanding ability to multi-task
Strong attention to detail and follow-through

Resource Management Supervising Associate Resume Examples & Samples

Support FSO Tax's fiscal planning activities with planning and analysis
Working with the Talent Shared Service Center, integrate graduates and experienced hires into the service line
Share resources and leading practices for FSO Tax
Negotiate with client-serving teams to re-allocate individuals, in order to meet the FSO Tax's staffing needs

Gds-supervising Associate Resume Examples & Samples

Responsible for business monitoring and overall management of the Executive Assistant team in GDS
Identify needs, develop plans, and coordinate resources to execute Reporting and Monitoring projects and initiatives
Define strategies to develop and refine the existing service offerings, revenue opportunities and the resources required to deliver those services
Identifying, evaluate and assess areas that need improvement, and training the person to help them improve to ensure all staff can achieve their maximum potential
Actively contribute to improvement of systems and procedures; Identify issues and propose solutions
Must be able to work with / influence wherever required people at all levels in the organization
Understand the volume of business and do the capacity planning
Identify right opportunities and prioritize so as to ensure smooth service delivery to the customers
Enhance service delivery through frequent interaction with the end user and (or) business sponsors
Must be able to set and meet deadlines, while working in a multi-tasking and fast-paced working environment
Fully knowledgeable of quality assurance issues in Executive Assistant processes
Strong knowledge of various Workplace services/ processes
Excellent data aggregation, management and synthesis skills
Ability to achieve organizational goals, demonstrate drive for improvement and work to overcome obstacles and resistance
The incumbent would be required to manage a team of resources in GDS for the respective service function
Ability to participate and work effectively as part of a team as well as deliver strongly as an individual contributor

Supervising Associate Resume Examples & Samples

Lead a cross-functional team to execute complex marketing campaigns using digital media, including design, content development, multimedia, web, social media, mobile and marketing analytics
Engage with marketing teams to identify their objectives, strategies, target audiences, differentiators and other aspects of a complete marketing brief
Ensure top-quality delivery of services and materials by troubleshooting problems such as false client expectations, changing scope, digital team members operating in silos, skill or knowledge gaps in the team or poorly developed marketing briefs by the business
Facilitate debriefs with the GDS teams to evaluate campaign effectiveness and consider how the content can be repurposed for related or similar, future marketing initiatives
Support development and execution of digital marketing project plans and ensure that campaigns are aligned with BMC and service line strategy
Managing the execution of digital campaigns by coordinating the work with different digital teams
Monitor, report and analyse performance data across search engines, keywords, webmaster on regular basis
Ensure that relevant approvals are in place & the team goals are met; pursue assignments that are related to higher-level, strategic, long-term objectives
Ensuring compliance with EY Visual and Style Guide
Digital marketing skills in fields such as marketing analytics for web, video, mobile and social media
Strong knowledge of best practices in modern digital marketing
B2B marketing experience
Excellent supervisory and teamwork skills
Master in Marketing or equivalent certification, PMP certification or Google Certification will be an added advantage
Experience in managing the execution of digital campaigns by coordinating the work with different digital teams
7+ Years of relevant experience

Supervising Associate Resume Examples & Samples

Assist the leadership with process efficiencies and opportunities to the programme giving a one picture view
Responsible for staying abreast of current events and keeping the account team informed of noteworthy events pertaining to the client through industry and research
Play a lead role in managing virtual / in-person client events by developing plans in conjunction with internal and external leadership, and drive the discussions to meet the agreed objectives
Share leading practices and activities from other account/functional teams with area leadership and brainstorms go-to-market strategies
Act as a liaison between requesters and Sub-Service Function (SSF) teams on complex requests which require multiple SSFs or cross SF/SL involvement
Ability to use a strategic, solution-oriented approach to create interest in our unique value proposition with senior level executives
Strong MS Office skills – with strong analytical skills to interpret data and present in a clear format to Senior Stakeholders. The resource will need to handle, analyze and report on data obtained from multiple sources
Provide periodic update to the Management in terms of opportunities/projects
Experience in Account Management / Pre-sales with good exposure in customer relationship management
Experience in bid management and understanding of bid management processes will be an advantage
Experience in development of business cases / collaterals / reports etc
Exposure to working in virtual teams. Experience in communicating / interacting / coordinating with the people from different parts of the globe and at all levels
Exposure / involvement in at least one of the outsourced services / processes within the Industry and its operations
Maintain an educational program to continually develop personal skills
Professional services firm work experience is desirable

Core Business Services Supervising Associate Resume Examples & Samples

Build relationships with leadership. Provide operational support to leaders to meet the business area’s people, quality, growth, and market leadership goals
Responsible for management reporting including financial reporting and analysis. This includes weekly flash reports, monthly reporting and financial summary reports. This may also include new business pipeline reporting and sales analyses to assist leadership with opportunity identification
Build internal networks designed to communicate and share best practices across the Americas through written communications, conference calls and live meetings
Drive various initiatives by acting as liaison between subject matter professionals and functional specialists such as finance, knowledge management or markets professionals
Collect and disseminate competitive and market intelligence throughout the designated business area networks
Ability to coordinate multiple projects and initiatives at one time. This may include projects like Share Point content management
Strong time management and organizational skills and excellent communication skills-oral and written
Strong technical skills (i.e. Microsoft office including Lotus Notes)

Senior Quality Supervising Associate Resume Examples & Samples

Create and develop the project/program scope and schedules. Plan and assigns resources to associated tasks and deliverables as appropriate. May help develop and manage the budget
Develop knowledge of resources, communication and cost management, and apply this to projects/programs
Build working relationships to resolve issues with projects/programs. This may involve identifying technology improvements, establishing efficient processes across multiple groups
Understand and supports project/program measurements. This includes analyzing processes, reporting quality results, and working with operations to drive improvements
Explain difficult issues to establish consensus. Communicate issues and status reports to supervisor and/or stakeholders
Help allocate resources to meet changing project/program needs
Develop procedures, and coordinate activities within project/program team, including managing vendors. This may include working directly with internal and external suppliers
Manage moderate projects, adhering to timelines. Assign tasks and confirm their completion, and manage sponsor/customer expectations
Manage your own portfolio of work, prioritize your own deadlines, and delegates tasks, as needed
Work independently with minimal guidance
May coach and develop less experienced team members
Competent at handling multiple demands and competing priorities

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