Services Technician Resume Samples

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A Walker

Antonietta

Walker

8601 Bayer Prairie

San Francisco

+1 (555) 142 0542

8601 Bayer Prairie

San Francisco

Phone

p +1 (555) 142 0542

Experience Experience

Dallas, TX

Site Services Technician

Dallas, TX

Keebler-Pfeffer

Dallas, TX

Site Services Technician

Lead client server teams and directing, mentoring, and training Level I & II Service Desk Agents
Web Conferencing setup and monitoring for VIP executives
Ensure onboarding, off-boarding, and asset management processes are followed
Provide guidance and training to Service Desk staff in resolving problems and queries
Participate in creation of ServiceNow knowledge articles detailing troubleshooting processes and procedures
Facilitation of onboarding and off-boarding
Training end users on new technology and assisting with deployment

Dallas, TX

Building Services Technician

Dallas, TX

Bosco and Sons

Dallas, TX

Building Services Technician

Enter, perform and complete work orders and inspections in the Angus work order tracking softwar
Assist at Ball Drive in snow and ice clearing operations, including the coordination of plowing and salting activities by outside providers
Works aloft from ladders, platforms, scaffolds and in high areas
Make special delivery runs for charity and other events as requested
Work with vendors and contractors to coordinate projects and repairs
May perform other duties as assigned
Reviews and interprets work order forms, operating instructions, diagrams, building plans and mechanical equipment drawings

present

Dallas, TX

Executive Services Technician

Dallas, TX

Jerde, Lemke and Brakus

present

Dallas, TX

Executive Services Technician

present

Vendor support coordination and service ownership
Building computers
Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems
Remote Assistance
Onsite support of internal and external meetings and Events (i.e. Board Meetings, Stock Holder Meetings, Town Halls)
Developing and maintaining operational and configuration documentation for all supported hardware and software
Conducting research and remain current on emerging products, services, protocols and standards and provide recommendations for technical enhancements

Education Education

Bachelor’s Degree in Technical Discipline From

The University of Alabama

Bachelor’s Degree in Technical Discipline From

Skills Skills

Highly developed working knowledge of HVAC systems, controllers and test and measurement equipment
Strong knowledge of electrical and mechanical codes and mechanical and refrigeration principals
Excellent customer service skills (Essential)
Hold NV1 or be able to obtain (Essential)
Restricted electrical/duel trade and refrigerated handling licence
Air conditioning and refrigeration licence (Essential)
Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions
Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units
Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer’s location
Well developed verbal and written communication skills, including report writing

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15 Services Technician resume templates

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Building Services Technician Resume Examples & Samples

Perform regular inspections and carry out maintenance on a wide range of building services systems and equipment, such as LV distribution, HVACR, fire services, plumbing and drainage, energy management system (EMS), and other relevant trades
Conduct preventive and corrective maintenance for facilities and equipment to achieve high quality and safety standards
Respond, complete, and report the assigned works promptly and effectively
Hold relevant Trade Test Certificates issued by Vocational Training Council (VTC) and/or Construction Industry Training Authority (CITA); or Certificate of Completion of Apprenticeship issued by recognized organizations
At least 2 years of relevant experience, preferably in Grade A hotels or commercial buildings
Familiar with different systems and characteristics of building services installations
Customer-oriented with good interpersonal skills
Possession of Hong Kong Driving License (Categories 1 and 2) preferred
7/24 shift duty is required
Proficiency in basic English and Cantonese is preferred

Ad Services Technician Resume Examples & Samples

Must be Macintosh literate
Working knowledge of InDesign and Microsoft Office
Knowledge of AdTracker and Layout 8k a plus
Strong time managment and organizational skills
Accute attention to detail
Able to react to change productively

Value Added Services Technician Resume Examples & Samples

Document process and procedures and provide training to different teams
Provide 24/7 on-call support according to the schedule (3 month cycle)
Work hours are conditional to customer requirements. Evenings and weekends may be required for special events
Collaborate with stakeholder teams such as VAS Engineering, Wireless technology, Service Development, Vendors and Other Operational teams on various project and operational activities
Provide 4th level support for customer problems (internal & external)
Must have minimum of 3 years of system administration experience
Excellent knowledge of UNIX operating systems (Solaris, Linux RH)
Shell or perl scripting in a system administration environment
Working knowledge of OSI model and networking concepts
Knowledge of cluster/high availability software
Experience with alarming, monitoring, system performance analysis
Demonstrate analytical and troubleshooting skills
Show interpersonal and leadership skills with a passion for results
Self-sufficient and strong ability to adapt to changes
Preferably hold a University or College diploma in computers science or computer/electrical engineering
Previous experience in VAS systems
Project Management experience and good understanding of Lean/Six Sigma Methodology
Incident management knowledge
Follow Change management procedures
Oracle RDBMS experience
SAN Administration and Operation
Bilingual in English and French (Oral and Written)
Experience with Oracle/HP/IBM hardware
Experience with Virtualization software (ex: VMWare)

End User Services Technician Resume Examples & Samples

Be the primary point of support for users in a Blackboard office
Create, delete and maintain user system accounts and passwords in Active Directory, corporate email system, phone system, and related applications and services
Configure and provision end-user hardware while maintaining accurate records on inventory in support of the Asset lifecycle for computers, accessories, and telephony

Junior Site Services Technician Resume Examples & Samples

You will be required to repair/report onsite meeting room issues, and work closely with onsite meeting coordinator
Maintain daily meeting room log
Create simple end user help guides to highlight meeting room technology
Gather site knowledge and produce an easy to follow step by step guide to provide support to the site
Will need to work closely with facilities on projects that may impact IT and report back to service delivery manager
Look for opportunities to improve end user experience

Deskside Services Technician Resume Examples & Samples

Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies
Performs analyzing, diagnosing, coordination and planning of horizontal network cable management processes including installation, moves, adds, changes and repairs
Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery
Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products
Responsible for the analysis, design, and implementation of desktop solutions to fulfill business unit requirements
Responsible for the analysis, design and implementation of desktop technology life cycle management processes including technology procurement, refresh and disposition
Responsible for project analysis, design, coordination and planning for all technical components of desktop related projects
Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds and changes within the desktop computing environment
Demonstrates creativity and initiative in problem solving
Technical documentation of hardware/software additions or changes
Timely labor hour input for billing and management
2 years of progressive experience in the desktop environment
Advanced knowledge and understanding of Windows desktop operating systems
Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks
Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Win95, WinNT, Win2000, WinXP, Windows 2007) and office automation software, with expert level knowledge in at least one area of specialization
Ability to perform troubleshooting and analysis Microsoft Office Suite of software including versions 2007 and 2010
Intermediate knowledge and understanding of LAN environments
Intermediate knowledge of communication protocols
Intermediate knowledge of PC-to-Mainframe access
Intermediate knowledge of LAN based E-mail systems (e.g., Outlook, MS Exchange)
Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems
A demonstrated ability to encourage and model positive cross-team partnerships
Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems and office automation software, with expert level knowledge in at least one area of specialization
Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software
College degree in Business or Computer Science

Business Class Advanced Services Technician Resume Examples & Samples

Perform/Manage site surveys
Pre-install equipment staging
Provide break-fix support to Field Operations

Executive Services Technician Resume Examples & Samples

24x7 support (on-call availability required)
Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems
Ensuring desktop and personal devices interconnect seamlessly with diverse systems including authentication systems, file, email and application servers as well as administrative systems
Home support including troubleshooting of software, hardware and network devices
Direct interaction with vendor support contacts to resolve technical problems
Collaboration with other IT teams as appropriate to determine and resolve issues
Pre-meeting and in-room conference room testing and support of audio / visual equipment as needed
Onsite support of internal and external meetings and Events (i.e. Board Meetings, Stock Holder Meetings, Town Halls)
Developing and maintaining operational and configuration documentation for all supported hardware and software
Conducting research and remain current on emerging products, services, protocols and standards and provide recommendations for technical enhancements
Preventative maintenance and diagnostic activities
Traveling to off campus locations to provide technical assistance when required
Maintenance of Executives' software and hardware inventories
Configuring multiple monitors
Mapping printers
Building computers
Remote Assistance
Secure Comm Gateway (SCG, Connect Me)

Maintenance & General Services Technician Resume Examples & Samples

Management of meeting rooms and offices (installation and on-going maintenance)
Management of the office supplies, furniture, and equipment
Organization and support of any office moves (such as moving of furniture or other equipment)
Management of air conditioning (basic configuration and maintenance)
Liaising with vendors and supervision of all contractors while on-site (repairs and construction)
Responsible for deliveries made to the office (including computer hardware)
Management of the underground parking and outside areas of the office
Participate in the security management of the office and ensure legal compliance

Value Added Services Technician Resume Examples & Samples

Deploy and test new solutions using Agile/ScrumBan (MVP, small delivery, iterative)
Deploy operational tools to facilitate the management of the system and minimize manual intervention by using automation, self scaling, self healing as much as possible
Ability to design and implement web-based Java applications to support mobile handset traffic. Role also includes coding, testing, debugging, and program documentation
Maintain existing IT/Telco systems and services in the production network, ensuring highest availability
Work with and manage multiple telco vendors to resolve issues
Provide 4th level of support for customer problems (internal & external)
3 years of experience in developing and integrating software solutions, or Cloud computing
Able to developweb based applications in JAVA
Experience with XML, HTML and REST
Able to write code to automate processes and orchestrate deployments (Python, Ruby, Java, Shell or Perl etc) and manage code with GIT
Knowledge of Linux and associated OS management tools (Satellite, Identity Management, etc)
Strong knowledge of automation tools: Ansible, Puppet, Chef
Knowledge of virtualization technologies such as VMWare
Hands on IP network skills (Wireshark)
Knowledge of monitoring and alarming solution and investigation tools for networks and applications such as Zabbix, ELK, Sensu, Cacti
Ability to work with 3rd Party solution already existing production network
Knowledge of DEVOPSmethods and technologies (CI/CD, Jenkins) an asset
Bilingual in English and French (Oral and Written) an asset

Onsite Services Technician Resume Examples & Samples

Advise on all IT related issues pertaining to hardware, software, audio visual equipment and network connectivity for all EY staff in the Auckland office
Identify, analyses and escalates noted patterns in incidents and recognize trends to present future re-occurrences
Deployments of hardware and software to end users (including the installation, configuration and testing of hardware) as part of business moves, build-outs and relocations or the general onboarding of new hires
Monitor and manage team assigned Tickets in Service Now on a daily basis to ensure service level agreements are being met
Consult with end users or teams in server re-configuration, hardware/software modifications and related changes that affect performance and connectivity where it requires a physical touch
Minimum of 3 – 5 years in an end user technology support role
Well defined analytical skills to conduct effective issue analysis so that key issues are properly identified and effective solutions are provided
Strong advanced interpersonal skills to adapt personal communication styles to the style of others, to engage, as a thought leader with all levels of the organization, staying calm under pressure and to maintain the credibility the business has in OSS technical support
Advanced time management skills to prioritize workload and work through incidents with efficiency and guide others in same
Strong oral & written communication skills in the English language to work effectively with all levels of end users and IT personnel

Advanced Convention Services Technician Resume Examples & Samples

Installs, configures, provisions, checks, maintains, and adjusts a wide variety of equipment specific to the convention space to provide data communications services, advance services, alternate access through transmission, transport, and distribution
Communicates directly with Advanced Convention Services customers and provides excellent customer service at all times
Maintains and supports servers and networking for operation of the High Speed Data services by performing daily maintenance and backup, load balancing, and performance troubleshooting
Troubleshoots MAN and WAN connectivity over fiber, Ethernet and GigE links
Ensures that the HSD network and all host computers and attached servers are protected from unauthorized access by monitoring daily
Installs and maintains customer HSD networks at contracted convention facilities
Turns up, tests and troubleshoots equipment including dedicated fiber and copper circuits, point-to-point fiber, and VPN of show management, exhibitors, permanent tenants, convention center admin, etc
Contacts the customer before the installation to explain the installation and ensure readiness and customer satisfaction
Works with other boundary partners (Field Service Reps, Maintenance Techs, HSD Engineers, and MTC Technicians) to perform troubleshooting from the convention floor and/or facility to resolve any Customer Premises Equipment issues
Escalates any Customer Premises Equipment issues to the CB Network Engineering Supervisor for assistance
Assist by running VOD/HSD issues in guest rooms on property when applicable
Remains current on the latest technology through completion of required/ recommended training and uses all appropriate processes and procedures for all Customer Equipment Technician systems/applications specific to the convention industry
Responds to and resolves incoming trouble ticket calls in a timely manner to meet or exceed Key Performance Indicators specific to facility compliant
Assists Advanced Convention Services Customer Care Team with technical specific orders to validate quote requirements and keep open lines of communication between the two departments to ensure excellent customer service

Advanced Convention Services Technician Resume Examples & Samples

Turns up, tests and troubleshoots Customer Premises Equipment including dedicated fiber and copper circuits, point-to-point fiber, and VPN of show management, exhibitors, permanent tenants, convention center admin, etc
Works with other boundary partners (Field service, maintenance techs, HSD engineers, and MTC technicians) to perform troubleshooting from the convention floor and/or facility to resolve any Customer Premises Equipment issues
Responds to daily incoming trouble ticket calls in a timely manner to meet or exceed Key Performance Indicators specific to facility compliant

End User Services Technician Resume Examples & Samples

Build, configure, install and maintain both standard and non-standard hardware and software
To configure and solve issues on a selection of mobile devices including Android, Blackberry and IOS
The Successful IT Support Analyst will have experience of working in a customer facing role either face to face or over the phone
Identify and escalate critical issues to other internal/external teams when required
Undertake a wide variety of support calls and provide an efficient support service to all customers, ensuring all targets are met including focusing on priority calls
Respond in a courteous and timely manner to office based staff and remote users
Communicate effectively within the Service Desk team and across all other internal departments to ensure the effective escalation and resolution of customer problems
Provide additional out of hours support as required and assist in office moves
Maintain active directory assets ensuring policies are adhered to
Ensure data protection is maintained to legal obligations and to ensure data security is upheld according to corporate guidance and regulations
Liaise with 3rd party suppliers and support desks as necessary

Site Services Technician Resume Examples & Samples

Provide support for Windows desktops in a domain environment
Assist IT staff on various IT/Tech projects
First point of contact for helpdesk issues
Troubleshoot desktop, printer and network issues
Install and update software for end users
Maintain helpdesk ticket queue and desktop inventory
Reinstall and re-image Windows 7 desktops
Extensive experience with Windows 7, Microsoft Office 2013, Office 365 and MacOS
Experience supporting users in an enterprise environment

Wind Services Technician Resume Examples & Samples

Perform warranty repairs, operations and maintenance GE wind turbine generators (WTG)
Evaluate multiple fault records to increase mean time between failures
Perform climbs of +280 feet to perform annual or semi-annual maintenance, troubleshoot, and repair failures, which may occur, and collect data
Analyze daily computer generated power production reports
Technical degree in technical discipline from an accredited institution
At least 2 years experience in an electrical/mechanical service industry, preferably in power generation
Green Belt certified

Wind Services Technician Resume Examples & Samples

Perform warranty repairs, operations and maintenances on wind turbine generators (WTG)
Perform climbs of +280 feet to conduct turbine work
Conduct turbine work to include troubleshoot and repair of failures, operate control systems, perform annual or semi-annual maintenances or collect data. Electronic troubleshooting includes using/understanding wire and block diagram schematics
Conduct Lock-out-Tag-out on mechanical, hydraulic and/or electrical systems
Technical diploma in a discipline from an accredited institution
At least 2 years’ experience in an electrical/mechanical service industry, commercial or residential, preferably in power generation
Wind turbine or rotating equipment experience

Event Services Technician Resume Examples & Samples

Basic knowledge and experience in technical production and event support
Understanding of event management common practices; and
Demonstrated ability to communicate clearly and provide excellent customer service

Nuclear Services Technician Temp Resume Examples & Samples

Read blueprints, schematics, and diagrams to determine the method and sequence of assembly of a part, machine, or piece of equipment
Perform Precision Machining, Fitting, Mechanical Assembly, Test and Commissioning of Nuclear Automation, Equipment, and Tooling
Use of precision measuring instruments, to ensure that specifications of above are met
Set up and conduct tests of complete units and record test procedures/results, numerical and graphical data, and recommendations for changes in product or test methods
Follow shop assembly instructions (Travelers), technical documents, etc
Work as part of a Manufacturing Team of Engineers, Technicians, Specialists, Skilled Trades, etc
Ability to make decisions within prescribed boundaries of job function
Ability to work shifts and weekends as required
Assist Engineers to design, develop, test, and manufacture Nuclear Automation and Other Equipment
Make sketches and rough layouts, record and analyze data, make calculations and estimates, and report findings
Technical diploma in Mechanical/Electrical/Engineering technology or completed apprenticeship as machinist/tool and die
Experience in precision machining/assembly/manufacture of electro-mechanical parts and equipment
Experience with assembly and troubleshooting of automation, pneumatics, hydraulics, and mechanical systems
Must pass medical to qualify as a Nuclear Energy Worker
Experience in Nuclear industry including but not limited to pressure boundary equipment

Energy Services Technician Resume Examples & Samples

Perform low, medium and high voltage switchgear maintenance and testing
Performs required maintenance functions in accord with defined schedules in the generating facility within the scope of the individually demonstrated skills and abilities
Assures environmental compliance and maintains a clean and safe workspace
Perform maintenance and troubleshooting on the plant’s environmental CEMS systems
Perform maintenance and troubleshooting on pneumatic and motor-operated valves used at the plant
Prior coal power plant and/or Circulating Fluidized Bed experience is preferred
High Voltage, Controls, DCS, PLC troubleshooting skills
Read and interpret blueprints, schematic diagrams, procedures and technical manuals
Use hand and power tools and equipment
Communicate conditions of plant system and equipment status to others
Apply knowledge of steam power plant operations and basic power plant principles to daily decision-making and work tasks
Operate computers and printers
Works without close supervision while carrying out routine duties
Meet physical requirements of the job such as perform tasks while standing, walking, climbing and squatting. Work with extended reach above head and in front of body and lift 50 pounds and carry while walking distances of up to 10 feet
Ability to operate Company vehicles and equipment and maintain operating licenses and certifications
Work will require cross training
Ability to determine root cause of events and perform corrective actions to prevent a recurrence
Must successfully pass the NRG Pre Employment Skills Assessment, Core Skill test, and Electrical Journeyman test
Perform maintenance and troubleshooting of the plant’s DCS and balance of plant PLC systems
Ability to operate and interpret readings from testing equipment used for calibrating instrumentation
Knowledge of and ability to perform work on ABB Infi-90 DCS and Allen-Bradley PLC systems

Hospitality Services Technician Resume Examples & Samples

Ensure that work/cleaning schedules are followed as closely as practical
Report all accidents/incidents to your supervisor no matter how minor they may be. (NOTE: Such occurrences must be reported on the shift in which they occur.)
Coordinate daily housekeeping services with nursing services when performing routine cleaning assignments in resident living and/or recreational areas
Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Executive Director
On a daily basis, clean all areas of the facility assigned
Adhere to all facility sanitation, safety, and infection control procedures
Report any maintenance problems noted during cleaning routine
Keep equipment and carts clean
Attend inservice training sessions, as assigned
Participate in department/facility meeting, as required
Maintain documentation, such as cleaning logs, as directed
Attend departmental and staff meetings, as directed or called
Perform specific tasks in accordance with daily work assignments
File complaints/grievances with your supervisor
Embrace Consulate Health Care's five core values of compassion, honesty, integrity, respect, and passion, and incorporate them into the daily job function
Demonstrate respect and compassion in every interaction
Conduct oneself with the highest degree of honesty and integrity in every interaction
Demonstrate a passion for caring as evidenced by interactions with co-workers, residents, families, and visitors
May be trained and assigned to perform the Customer Care Liaison duties as needed

Site Services Technician Resume Examples & Samples

Identify, prioritize, and find resolutions to reported problems and analyze root cause to implement solutions that will reduce cost and time associated with support
Resolve inbound technology-related problems in a support center environment
Provide remote customer service by responding to inbound calls (average 20-30 calls/day), placing outbound phone calls, and ensuring the highest-level of customer service by following professional phone etiquette protocol and operating in a helpful and timely manner
Troubleshoot problems quickly to determine the appropriate resolution path
Document issues within the problem management system with clear, concise and accurate information; document troubleshooting process and procedure for each issue
Assist with trend and root cause analysis; identify and communicate problem trends; identify and communicate gaps in department knowledge required to resolve specific problems
Track activities using the appropriate software and telephone systems
Educate customers on appropriate problem resolutions to minimize repeat requests and provide timely follow-up
Assist with task automation and process improvements, as directed
Maintain established service level agreements to meet customer expectations and quality standards

Laboratory Services Technician Resume Examples & Samples

50% - Handle, process, mix chemicals, sample and test raw materials, test propellants, test explosives
15% - Prepare and collect data, may require performing mathematical calculations
10% - Clean, assemble and dismantle test hardware, equipment and apparatus
10% - Perform laboratory support work such as instrument calibration, laboratory cleaning, inventory, inspections, and material handling
10% - Generate Test Reports, save test data and report test data
5% - Review and submit lab documentation for changes including test and calibration procedures
Ability to read and interpret specifications, written instructions and blueprints
Knowledge of computer applications for data collection systems
Skill in set-up and operation of specialized laboratory and processing equipment and test instrumentation

Tenant Services Technician Resume Examples & Samples

Provide customer service at a professional level. (Written, verbal and in person)
Perform repair of flooring, ceiling, lighting, hard surfaces, patch / paint walls, maintain rest room fixtures, fix furniture and install mirrors and signs
Perform small project installation / upgrades in general office buildings. As needed, assist other craft workers in light construction projects
Assist in the repair and maintenance of lockable hardware such as doors, windows and lockers to ensure safety of facilities
Perform or assist in the inspection / audit of field conditions and generate reports and/or create tenant service request for follow up repairs
Proactively interact with customers to identify and provide solutions for all tenant needs
Perform Safe Performance Self Assessments (SPSA) and procedures for light repairs. Identify key safety aspects of each job and determine steps to mitigate any safety concern consistent with industry standards, JLL Training and Client specific practices
Document customer interaction, details and inquires to identify process improvements
Coordinate repairs with vendors including review of job specific PTP and planning job logistics (e.g. barricades, signage, equipment staging / laydown areas) and customer communication
Maintain appropriate service repair Tenant service request records electronically
Respond to routine and emergency calls for repairs and service
Assist and serve as back-up to other Facilities employees
Experience in a 24/7 maintenance support of building systems including managing service escalations, scheduling & tracking Vendor scope of work and associated PO’s and Tenant service request
Experience with Work Flow / Tenant service request (Work orders) management systems
Experience with MS office suite including Excel, PowerPoint, and Outlook email / calendar
Excellent interpersonal communication skills
Ability to successfully manage and prioritize multiple tasks
Associate’s Degree or Trade certification, preferred
Broad depth of knowledge in multiple trades, preferred

Quality Services Technician Resume Examples & Samples

Repair and refurbishment of new and used equipment for sale and demonstration
Processes returns from the external customers (electrodes and small parts). Processes inventory returns from the service team (defects)
Calibrate test equipment used by field service
Phone Support for internal and external customers. This includes troubleshooting of Radiometer equipment as well as answering application issues and giving interfacing assistance
Perform and log incoming product inspections according to policy
Process consumable credit forms from customers and follow up with the customers as necessary
Strong knowledge of diagnostic equipment and quality system standards
4 years of Quality Assurance experience
3 years of Technical Support experience
N/A

Production Services Technician Resume Examples & Samples

Support the standards and values of AkzoNobel
Complete all training modules
Maintain a valid driver’s license in order to operate the company truck for pick-ups and deliveries
Assist on boxing, pulling and preparing outbound shipments
Assist in unloading incoming freight, proper labelling, inventory, and distribute to the correct department
Assist Production Services Tech II, III or Laminating Leader to provide the machines with proper and adequate approved materials
Operate all warehouse equipment in a safe manner
Assist with physical inventories and cycle counting as required by Finance
Conduct a monthly packing material inventory
Maintain the warehouse cleanliness and organization
Actively participate in all recycling efforts and programs
Assist and participate with other areas in order to develop a good communication process
Maintain a good personal safety work record by attending safety training/meetings and adhering to sound safety practices
Perform daily OSHA safety checklist on forklifts and other warehouse equipment
Monthly safety training sessions
Participate in all recycling efforts

Central Services Technician Resume Examples & Samples

Disassembles, decontaminates, cleans and reassembles medical, surgical, and patient care supplies
Assembles utensil sets, single package instruments, sterile containers, and trays for sterilization
Dispenses supplies to those authorized to obtain them according to established procedures
Fills emergency requests for routine supplies
Receives supplies at loading docks, stocks unit storerooms, and assists with periodic physical inventories
Disassembles, cleans, and checks operation of suctioning machines, respirators, and other surgical equipment
Loads and unloads supply carts and delivers sterile processed supplies to service areas and collects and delivers used supplies back to processing area
Operates steam and gas sterilizers, autoclaves, gamma ray and other processing equipment under guidance of higher level technicians
Reads, interprets, and records sterilization parameters from sterilizer recording mechanism and completes records of sterilization process, chemical/biological test results, and sterilizer cleaning
OR -
Additional qualifying experience beyond the minimum requirements
Certification as a Certified Registered Central Service Technician (CRCST)

Central Services Technician Resume Examples & Samples

Operates steam and gas sterilizers, autoclaves and other sterilization, cleaning, and reprocessing equipment
Fills emergency requests and suggests possible substitute items to medical and nursing staff in the event the requested item is not in stock
Loads and unloads supply carts and delivers sterile processed supplies to service areas, and collects and delivers used supplies back to processing area
Disassembles, decontaminates, cleans, and reassembles medical, surgical and patient care supplies, including surgical instruments, according to established procedures
Orient and train new staff in the performance of any or all central service procedures, as needed
Additional qualifying experience beyond the Minimum Requirements

Senior Business Services Technician Resume Examples & Samples

CAD graphics certification
HAZWOPPER certified
DOT certified
Working knowledge of Foreseer Building Management System
Forklift Certified

Site Services Technician Resume Examples & Samples

Diagnose and provide problem resolution support for the client
Maintain site specific backup and file restores for identified sites
Provide guidance and training to Service Desk staff in resolving problems and queries
Provide remote assistance to Service Desk staff during high call/ticket volumes
Escalate any unresolved problems to Service Desk Escalation Team support
Travel to remote properties to install network hardware

Perioperative Services Technician Resume Examples & Samples

Transports patients from unit to OR taking care to check the pre-op checklist is complete before transport
Assists OR team in the setup of equipment to include transporting machines, tanks, and related peripheral supplies
Cleans and cares for equipment when not in use and ensures equipment remains plugged-in and covered. Ensures all equipment is functioning properly and reports machine/equipment malfunctions to the unit manager
Assists in the pre-operative and intra-operative positioning of patients
Provides support services to staff, including running errands as directed by the RN Circulator or Anesthesiologist (i.e. between lab, supply room, blood bank, etc.) to assist with smooth operation and coordination of care for surgical services patients
Performs room turnover and assists with other housekeeping functions as directed
Previous PCA, nurse’s aide, or orderly experience in a healthcare setting.(preferred)

Burn Services Technician PRN Resume Examples & Samples

Under the general direction of the Nurse Manager or RN Staff Nurse is responsible in providing high quality, individualized basic patient care activities including assisting the RN with dressing changes and ADLs
Delivery of patient care includes data collection, documentation, communication and implementation of patient care interventions in accordance with state Nursing Practice Acts and generic/unit structure standards
Current state of Missouri Certified Nurse Assistant (CNA) license or Emergency Medical Technician (EMT) certification required
BLS certification required at hire and maintained
Minimum 6 months experience

Inspection Services Technician Resume Examples & Samples

Summarize and write up inspection reports generated within CMM, Layout and SLM
Use all manner of Metrology equipment to provide accurate dimensional inspections in support of engineering and manufacturing operations
Adherence to applicable quality standards, company policies and procedures, customer requirements, and safety initiatives is mandatory
Utilize CMMs, BlueLight scanners and other equipment to dimensionally inspect castings, patterns, gauges, and fixtures in order to assess their conformance to established specifications
Provide programming, database setup, and technical support for engineering and manufacturing requirements
Communicate the results of the inspection and its analysis to product engineer
Use discretion to schedule work flow based on priority and efficiency
Perform routine production inspections as required
Cooperate with peers by participating in an active cross-training environment
Adhere to applicable quality standards, company policies and procedures, customer requirements, and safety initiatives
Skills and Abilities
Ability to automate current reporting procedures to reduce errors and improve overall department efficiency
Working knowledge of CMMs and their applications, including programming
Practiced familiarity with Layout Inspection procedures and results
Ability to interpret complex blueprints, instructions, and inspection requirements
Higher math skills, especially algebra, trigonometry, and geometry
Independent, self-motivated worker able to concentrate on difficult tasks for long periods of time or be multi-tasking
Computer fluency, including Microsoft Office applications and AutoCAD / UG
Team-oriented attitude
Sitting in chairs (swivel, padded, and adjustable)
Visual monitoring of computer screens
Equipment Used
Coordinate Measuring Machines
BlueLight scanners
Optical Comparators
Various hand tools
EHS Requirements
Expected to assist in the implementation of EHS Values and policy statements and accompanying principals
Wear all required personal protective equipment (PPE)
Quality Statement

Industrial Services Technician Resume Examples & Samples

Mechanical or Electrical Technician certificate
Good knowledge and experience in Hygienic Engineering and Design
Strong troubleshooting skills and a systematic approach to problems

Reactor Services Technician Resume Examples & Samples

Perform all assigned work safely and efficiently in accordance with approved procedures, NRC regulations and the site schedule. This may include at certain sites, inspection, maintenance and operation of equipment used to service the reactor vessel and to perform various activities in the reactor core and spent fuel pool. Duties at certain sites may include fuel handling functions such as unloading and reloading of the reactor cores, handling new fuel, fuel channeling, fuel sipping, and dry fuel storage. Also perform inspections and maintenance of reactor internals and other in-vessel services, fuel pool cleanout activities, and refueling floor and fuel building operations
Participate in Pre-Job briefings and support an environment of strong safety and human performance behaviors by all individuals on the team by maintaining, observing, and reinforcing standards discussed in the briefings. Participate in training to acquire additional skill sets related to the Reactor Services technician responsibilities. Foster a learning atmosphere and provide feedback improvement suggestions to supervision
Review work packages and walk-down clearances in accordance with approved procedures. Document all work performed in work packages and procedures, and participate in corrective action activities for continuous improvement
Ensure effective communication of significant plant and personnel issues to appropriate levels of Reactor Services Management. Foster open communications and collaboration between all organizations internal and external to OP&S, including site management, INPO and regulatory agencies

Hmchospital Central Services Technician Resume Examples & Samples

Load autoclave carts and process products, including surgical instrument sets and respiratory equipment, through terminal sterilization as appropriate
Perform, analyze, and document sterilizer function tests using vacuum, chemical, and biological indicators; take appropriate action for abnormal results
Inspect, test, assemble, package, label and date instruments, basins and procedure trays; label and sterilize linen packs and selected disposables; tag for repair
Inventory and assemble special emergency kits such as Code blue and disaster carts
Inventory shelf level of processed items; rotate trays and products to accommodate inventory movement before shelf-life expiration dates; remove outdated trays and products from shelves
Sort, soak, and hand-clean basins and instruments; disassemble as needed; load into baskets and process through automatic washer/sterilizers
Restock OR supply constructs
Enter inventory data using a computer terminal
Order and put away supply items from vendors
Transport soiled instruments, basins, and equipment from all patient care areas to the Central Service decontamination area
Processes all instruments and trays from Clinics
Operate semi-automatic cart washer to clean case carts
Inventory and assemble surgical instrument trays using tray tracker system
Assemble case carts and deliver to the OR as scheduled in the electronic white board
Answer department phone
Follows OSHA, AAMI, AORN and joint commission guidelines
Verify correct sterilization cycles by checking and signing graphs and printouts
Perform basic calculations related to verifying sterilizer functions and inventory control
Assemble and set up equipment such as I.V. pumps, vacuum regulators (wall suction), chest pumps, hyper/hypothermia units; test and make minor repairs and adjustments to equipment
Prepare disinfectant solutions from toxic substances and chemicals; disinfect patient care equipment such as isolettes, infusion pumps, blood pressure cuffs and pacemakers
Restock supply lockers
Store sterile and/or clean products

End User Services Technician Resume Examples & Samples

2/3 years working in a similar role and IT environment
Must have analytical skills and be able to solve technical problems across different platforms
Must be a team player and be able to demonstrate excellent interpersonal skills
Must be able to demonstrate effective communication skills, both written and verbal, to all levels within the organisation
‘A’ level or equivalent in a related field eg Information Technology
Certified industry courses eg MCP, MCSA or similar
Experience in remote deployment technologies (SCCM, LANDesk etc)
Experience in Supporting users in a Citrix environment
Experience in Desktop Imaging

IT Risk Services Technician Resume Examples & Samples

2+ years’ information risk management experience preferred and/or advanced degree in related field
CISSP certification or SANS certificates or certification preferred
3 + years’ experience working with project teams
Understands risk and security processes and uses the knowledge to respond to customer inquiries
Strong technical writing and oral communication skills
Experience interacting with internal customers and vendors
Organizational sensitivity with the ability to deliver a tough message to associates at all levels
Possess a professional attitude and work ethic in addition to being well organized and efficient
Strong computer skills, including operating systems and software with SharePoint experience a plus
Ability to instill trust; high standards of integrity
Flexibility and adaptability – adapts to changing priorities
Self-starter – demonstrates personal initiative; high personal work standards
Decisive evaluation of risk for applications and infrastructure required
Requires reading of white papers, briefs, and attending seminars and training to maintain current in technology and IT risk issues and concerns

Telecommunication Services Technician Resume Examples & Samples

Receive work assignments and trouble cases from designated employees or via tablets
Install, rearrange and maintain wiring inside and outside the customer’s premises and between customer locations for residence and business customers
Rearrange and reconnect wiring at pole, underground or building terminals
Perform diagnostic tests on integrated circuit equipment to determine trouble
Evaluate customer communication needs, promote the sale of Company products and services and refer customers to the appropriate office
Work aloft; climb ladders and poles; enter tunnels, buildings, trenches, crawl spaces, manholes, and other confined spaces to accomplish job tasks
Must meet Verizon medical standards for the job. Must meet weight restriction to comply with OSHA/Company safety standards
Must be able to move and/or lift items such as ladders, cable and other objects weighing up to 100 pounds
Must meet applicable federal and state standards for operating the size vehicles covered by this job title
1+ years installing telephony, video and data
1+ years Copper or I&M Telecom experience
Experience working with customers within the last 3 years
The ability to communicate effectively with customers

Building Services Technician Resume Examples & Samples

Reviews and interprets work order forms, operating instructions, diagrams, building plans and mechanical equipment drawings
Maintains and repairs refrigeration compressors, coils, valves, condensers, cooling towers, pumps and other associated cooling equipment
Starts, operates, repairs and maintains various types of heating and air conditioning plants and associated equipment
Maintains and repairs air handling equipment
Installs, repairs and calibrates various makes of pneumatic and/or electric controls required for the operation of equipment and the control of temperature and humidity
Maintains and repairs motor controllers and associated electrical equipment and control circuits
Uses general and special tools, test meters, and gauges commonly used in connection with air conditioning, air handling and heating plant maintenance
Repairs and maintains sump pumps and associated controls and other peripheral building equipment
Performs inspections and makes repairs on equipment or systems as required by Verizon Practices and/or local ordinances
Moves and/or lifts weight up to 100 pounds
Cares for one or more building locating
Travels from the building to another by public transportation or Company vehicle
Works aloft from ladders, platforms, scaffolds and in high areas

Business Class Fiber Services Technician Resume Examples & Samples

Test and validate all new circuits, hardware and connections for proper configuration and performance
Participate in the creation and review of event Post Mortem documentation to ensure accurate and meaningful Post Mortems are created. Review all Post Mortem documents and implement procedures to minimize future service outages and shorten the duration
Ensure all network and facility security procedures are followed to protect the network hardware and systems for unauthorized access

Environemental Services Technician PRN Resume Examples & Samples

Under moderate supervision must clean and service all areas of the hospital and perform a variety of housekeeping duties to provide a clean, disinfected and sanitized environment for patients, visitors and employees
Ability to operate autonomously on a varying set of tasks. Requires mobility and ability to move, lift, push, and pull equipment & supplies
Experience: No prior experience required, however, preference will be given to environmental cleaning experience, especially in a healthcare setting
Equipment/Machine Skills: Must be able to use all job specific equipment that are required to clean and maintain the facility
Other Skills: Must be able to read and write, and follow oral and written instructions

Express Services Technician Resume Examples & Samples

Sells lubrication, safety inspection, and other related services
Maintains records on regular customers, following up periodically with telephone, mail, or personal reminders
Drains oil from crankcase and refills with required amount of oil
Replaces oil and air filters
Inspects vehicle fluid levels, replaces or replenishes as necessary
Checks tire pressure and adds air if needed
Lubricates moving parts with specified lubricants
Documents all work performed on the repair order
Keeps abreast of manufacturer technical bulletins
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc

Metrology Services Technician Nuclear Plant Maint Spec-princ Npms Resume Examples & Samples

Planning and executing field assignments
Working in a team environment as the working project task lead to oversee and ensure project execution while providing solutions to customer project concerns
Creating measurement plans and generating reports
Traveling to customer’s sites within the continental US with potential for travel abroad
Nuclear Plant Maintenance Specialist III: Bachelor's Degree or 5 years of metrology experience in lieu of degree, PLUS 5 additional years of experience with industrial photogrammetry, laser trackers, total stations, portable CMM's and laser scanners. Thus, if no Bachelor's degree, one will need a total of 10 years of the above mentioned experience to qualify
Nuclear Plant Maintenance Specialist IV: Bachelor's Degree or 5 years of metrology experience in lieu of degree, PLUS 6 additional years of experience with industrial photogrammetry, laser trackers, total stations, portable CMM's and laser scanners. Thus, if no Bachelor's degree, one will need a total of 11 years of the above mentioned experience to qualify
Principal Nuclear Plant Maintenance Specialist I: Bachelor's Degree or 5 years of metrology experience in lieu of degree, PLUS 10 additional years of experience with industrial photogrammetry, laser trackers, total stations, portable CMM's and laser scanners. Thus, if no Bachelor's degree, one will need a total of 15 years of the above mentioned experience to qualify
Strong background with Spatial Analyzer, Geo-Magic and/or other 3D analysis software
Experience with component replacement
Experience with pipe fabrication
Experience with machining and tool setup
Excellent communication skills, including the ability to comprehend and convey detailed technical data
Ability to develop and maintain good interpersonal relationships
Excellent problem identification and problem resolution skills
Must be able to obtain on-site access to a nuclear facility
Experience in multiple 3D analysis software
Experience with multiple 3D measurement systems
Experience with MicroStation or other CAD packages
Leadership/Supervisor experience

PC Services Technician Resume Examples & Samples

Investigate, diagnose, and resolve hardware and software issues on Windows-based PC's
Use PC imaging software to create drive images and restore from drive images
Set-up and troubleshoot mobile devices and tablets
Handle repairs and RMA's for defective hardware
Provides 1st line support of the server infrastructure, including Active Directory, MS Exchange, and backup services, user accounts, hardware, equipment set up, installation, configuration and support of Windows technologies
Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations
Conducts technical training and product briefing with customers, vendors and company representatives
Acts as local on-site representative to customer's organization
BS or equivalent + 0 yrs experience
Advanced troubleshooting expertise specific to the Windows 7 Operating System
Windows 10 experience
Experience with Microsoft Office 2007/2010/2013
Extensive experience specific to the installation and configuration of computer hardware (printers and peripherals) & software
Experience maintaining Conference Room equipment: Polycom, PC, and video equipment
Demonstrates the ability to conduct activation, back-up, deactivation, and restart of network resources/services
Ability to resolve hardware/software and equipment problems
Knowledge of workstation imaging and encryption
Experience and knowledge of troubleshooting related to hardware refresh activities
Demonstrates ability to coordinate with users, technical teams, and senior management throughout network site(s)
Possesses strong oral and written communications skills in order to clearly and effectively convey issues, reports, and other deliverables to SSA counterparts

Senior Maintenance Services Technician Resume Examples & Samples

Responsible for mechanical and electronic repairs of all equipment including printers, inserters and mail sorting equipment
Responding to equipment break down or emergency situations with urgency
Evaluating and assessing equipment problems by troubleshooting and completing repairs in a timely manner and knowing when to raise the issue to enlist the expertise of vendors, contractors or management to aid in the problem resolution process
Consistently using inventory systems and maintaining the spare parts/supply inventory
Experience trouble-shooting and repairing complex mechanical equipment including a minimum of two years of experience in maintaining and repairing high speed automated machinery is required. Experience working with Pitney Bowes high speed inserters and mail sortation equipment is preferred
Significant amount of standing, walking, and lifting at least 50 pounds required
Flexible schedule and overtime required and the ability to work the shift outlined below

Forestry Services Technician Resume Examples & Samples

Patrolling Transmission rights-of-ways to evaluate vegetation conditions and gather field data to support work-planning activities
Serving as liaison between internal customers, external customers and the Company's Vegetation Maintenance Programs
Notify property owners and developers of incompatible vegetation planted on the right-of-way. Follow up to ensure that all incompatible vegetation is removed from the right-of-way
Assisting the Forestry Services Team Leader with Transmission work planning and daily operational activities as they are assigned (customers issues, herbicide application, substation weed control inspections, etc.)
Assisting the Forestry Services Team Leader and Gulf’s Transmission department with new construction projects and other VM related issues; notifying customers prior to tree pruning or resolving customer complaints are examples of work in this area
Conveying work plans and customer concerns to work crews to insure all work is performed in accordance with work plans and customer commitments

End User Services Technician Resume Examples & Samples

4-6 years of experience in the service industry
Provides the desktop hardware deployment and implementation of low to medium complexity and cross functional programs or projects and/or provides support for the user community with high complexity
Performs troubleshooting for highly complex hardware, software and system problems for multiple device types
Works on multiple projects as a project team member. Acts as a subject matter expert in one or more areas
Maintains the device asset management system and the knowledge management systems to capture knowledge and work processes
Responds to assigned issues and participates in the advanced troubleshooting and deployment of new devices, upgrades, fixes and new installations. Provides feedback on technical process issues to improve overall service delivery. Participates in local and enterprise projects of low to moderate complexity. May coach and advise other team members. Participates in on-call rotation and provides on-call support
Exhibits knowledge of advanced desktop services skills. Ability to work closely with cross-functional IT teams on complex issues. Continues to build solid understanding of processes, procedures, and Dignity Health standards
May assist in the development of Operational Level Agreements (OLAs). Monitors deviations and escalates issues to more senior team members
Understanding and adherence to policies and procedures. Develops new or modifies existing policies

End User Services Technician Resume Examples & Samples

Provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity
Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary
Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including deployment of new devices. Identifies potential issues that could adversely impact end-user experience and takes corrective action. Participates in low complexity local and enterprise projects. Participates in on-call rotation and provides on-call support
General knowledge of Operational Level Agreements (OLAs) and always works within those metrics

Product Services Technician Resume Examples & Samples

Assembly and testing of new products
Communicating with the engineering department and project managers on prototype issues
Assist in the training of production personnel to insure a smooth transition of a product from the prototype stage to production
Support the development and building of necessary tools, and fixtures to support manufacturing assembly and FRP
Testing of prototype boats, documenting findings, providing recommendations from findings
Must have the ability to read blue prints, provide necessary redlines and insure BOM accuracy
Perform incoming inspections and inventory of customer returned boats and document received and shipped conditions
Knowledge, skills and hands on ability in a wide variety of assembly related installations to include current and non-current product, customer purchased aftermarket components, mechanical systems, cabinetry, and electrical work
Experience in rigging and installing outboard engines, programming, calibration and troubleshooting
Support Marketing staff with boat shows, expo events, dealer meetings, and photo shoots
Must interface well with other employees, departments throughout Boston Whaler, Brunswick organization, outside vendors, dealers, and retail customers
Ability to work indepently at off site locations and solve problems that may arise
Self starter, high energy individual who can work effectively without supervision
Must be committed to quality standards acceptable by Boston Whaler and customer base
Insure work area is maintained clean, orderly and safe
Know and enforce company policies and procedures
Must be willing to work overtime as required to assure timely completion of critical projects
Must be willing to travel if necessary
Minimum of 5 years Boston Whaler boat building experience required
Experience troubleshooting and repairing Boston Whaler assembly problems
Experience with PC based software (word, excel, data acquisition, OBMS)
Boating and mechanical background to properly execute duties

Sample Preparation Services Technician Resume Examples & Samples

Perform all functions methodically and in accordance with SOPs
Accurately and precisely aliquot samples of various matrices
Independently operate laboratory equipment including but not limited to pipettes, automated liquid handlers, spectrophotomers, and centrifuges
Assist with the calibration and maintenance of equipment
Process and store biological samples per established protocols
Maintain a clean, safe work environment
Provide support to the registration, outbound and discard processes when necessary
Maintain own training file
Properly and accurately document processes
Properly handle radioactive, manufactured, and drug products
Retrieve and package outbound shipments and discards
Perform basic retrieval problem solving under direction
Generate location management and custom sample reports
Competently register hand-built samples, import manifests previously broken down, and QC content including formatting
Associates Degree in Biology, Chemistry, or related area of study
1-2 years experience in a GLP environment
Must be able to work as a team as well as independently
Working knowledge of GxP requirements

Co-op-site Services Technician Resume Examples & Samples

Work on hardware builds and software installation for new GM locations
Provide assistance in the IT customer service centers
Rotate among the IT customer service centers to provide support to the GM Canada sites located in Oshawa
Attend users incidents in general, support users in the migration to new tools
Help users to interconnect their mobile devices to the MS Outlook mail and calendar system and other corporate services
Document the incidents in the reporting tool
Escalate the incidents to the team lead
Engineering or Computer Science Student
Strong computer hardware/software knowledge
Software programming skills
Strong organization, problem solving and analytical skills

Industrial Services Technician Resume Examples & Samples

Utilize 40 hour HAZWOPER, Confined Space Entry and many other safety level certifications
Build expertise in specialty vacuum equipment, confined space entry mechanicals, industrial hygiene instrumentation, pneumatic tools, electrical tools and varying degrees of manual use hand tools
Navigate codes and other compliance requirements enforceable by industry regulatory authorities; DOT, EPA, OSHA etc
Corrective completion of critical path documentation; Manifests, Drivers Logs, Job Summary, Permits etc
Ensures elite standard of operations equipment maintenance

Color Services Technician Resume Examples & Samples

Preparing and analyzing materials and samples, performing basic calculations, and cleaning and maintaining the lab
Must be able to weigh colorant and paint accurately using a lab scale
Be proficient in using a color computer for color matching and color differences
Create displays which can include color cards and drawdown's that will support our sales staff
Use various lab equipment; scales, shakers, etc
Use computer to generate reports in an excel format
Be able to tint various sizes of paint, from 2 ounce container up to an occasional 5 gallon bucket
Be proficient in approving colors visually as well as numerically
Reliable team player, able to adjust to a challenging & changing work environment

Laboratory Services Technician Resume Examples & Samples

60% - Implements test programs for Explosive Classification testing using standards from “ST/SG/AC. 10/11.”
Conducts burn rate testing using the Crawford bomb or Mod II test equipment
Coordination with the Program Office/Project Engineer as well as other support organizations to determine test requirements
Directs less senior Laboratory Technicians or support staff during the test campaign to ensure test objectives are met both technically and within all test requirements
Cleans, assembles and dismantles test hardware and apparatus as required
Collects, records, interprets and reports data
Performs mathematical calculations to obtain data results
20% - Assists the laboratory engineer with preparation and conducting critical test reviews
Assists with the design, construction, activation, and operation of test facilities used in support of solid motor test programs
Supervises less senior technicians in preparation of review materials, analyses, and presentations
20% - Under the direction of senior level engineers, may assist in generating cost estimates for specific work tasks or test support hardware
Provides technical input for proposal efforts, design reviews, and technical interchange meetings
Assists in development of tests, processes and procedures
Maintains technical notebooks and associated laboratory records

Remote Services Technician Resume Examples & Samples

Ability to learn new technical concepts quickly
Communicate technical directions over the phone to inexperienced computer users
Excellent customer interaction skills
Strong organizational and multitasking skills
Ability to problem-solve
Ability to follow written instructions
Ability to work in a fast paced changing environment
Ability to work in a very structured environment with scheduled rest and meal periods
Type 30 to 40 words per minute
Minimum of 1 year experience setting up home networks (or equivalent technical training)
1 year of related experience in a customer service environment
Understanding of wired and wireless home networks using multiple network technologies such as cable modems, routers, printers, etc. (DNS, DHCP, WAN, LAN, TCP/IP, Port Forwarding)
Maintain good attendance
Experience in the work from home environment is a plus
Must be at least 18 years

Home Services Technician Resume Examples & Samples

Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries
Must be detail oriented, organized and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift
Stock cleaning carts, housekeeping storage and linen closets and public areas with designated supplies and equipment
Maintain complete knowledge of proper maintenance and use of equipment
Monitor and maintain safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping linen and storage closets and public areas as assigned (i.e. remove trash and linen, wipe down shelves/counters, vacuum carpets and area rugs, sweep and wax floor, relocate improperly stored items to proper storage areas, etc.)
Follow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids in accordance with the OSHA Bloodborne Pathogen Standards
Provides accurate key control and effective security for all keys, buildings and vehicles
Follow proper procedures to report any damages or maintenance problems
Handle lost and found items according to department and company procedures
Report to work on time and according to posted schedule
High school diploma or general education degree (GED or minimum of six months related experience and/or training; or equivalent combination of education and experience)
Previous hospitality experience in a Four Diamond quality organization preferred
Must be able to understand, speak, read, and write in the basic English language
Must be available to work, varied shifts and flexible schedules

IT Services Technician Resume Examples & Samples

Provide 1st and 2nd tier support to SpaceX employees who require assistance with their information technology resources
Install and configure computers, telephones, and other common technology/devices for new and existing SpaceX employees
Provide after-hours or weekend support when necessary to perform high-risk or planned downtime of SpaceX IT systems for upgrades and maintenance
Support SpaceX with the regular maintenance of monitoring, backup, and infrastructure systems
Provide ‘remote hands’ support for SpaceX Systems Administrators as needed to include racking of servers, network devices, and rack-mountable power systems
Must have 3+ years work experience building, deploying and troubleshooting computer systems
Must have worked within a mid to large enterprise environment
Must be able to troubleshoot computer hardware, printers, and software, Microsoft technologies including Windows 7, Windows Server, and Microsoft Office
Must have experience supporting and troubleshooting Cisco Systems network equipment and IP networks
Associates or Bachelor’s degree in Computer Science or related field is preferredbut not required
A+, Network+, MCSE, and other technical certifications preferred but not required
Enterprise experience working with system imaging and configuration management systems including: Microsoft Systems Center Configuration Manager (SCCM)
Working knowledge of audio visual equipment
Ability to take on higher-level strategic projects when tactical projects stall. Areas can include network administration, systems administration, high-performance computing, information security, etc
Ability to write instructional documentation and convey highly technical ideas in simple terms
Must be comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities
Ability to address and resolve information technology issues promptly, effectively and independently
Motivated self-starter personality, able to work independently while maintaining patience with the constant interruptions of needy coworkers

Field Verification & Installation Services Technician Resume Examples & Samples

Work as part of the energy efficiency team ensuring that the implementation of client sponsored energy projects are successfully executed
Conduct inspections of newly installed HVAC equipment in 1-4 family homes to verify that new equipment installed meets the description provided
Troubleshoot installations of smart thermostats in 1-4 family homes
Install smart thermostats in 1-4 family homes
Accurately complete site inspection and individual timekeeping reports on a daily basis
Requires basic computer skills and access to a cell phone and internet
Technical and analytical interest, time management and organizational skills
A clean driver’s license and access to a personal vehicle (mileage will be reimbursed)
1+ year of work experience
Knowledge of residential HVAC equipment (but we will train if not available)
Familiarity with smart thermostat technology and installation (but we will train if not available)
Experience in the building trades, particularly electrical
Prior energy efficiency technology experience is not a requirement for these positions but is a plus (training will be provided)
Familiarity with energy efficiency construction practices, building load calculations, proper mechanical system sizing, and energy savings calculations
Experience working on successful energy efficiency programs

Building Services Technician Resume Examples & Samples

Respond to all service requests issued through the Work Reception and Coordination Center. Perform daily inspections of the corporate facility in all areas pertaining to
Working knowledge of plumbing, mechanical, electrical, HVAC, security, fire alarm, systems
Ability to respond to and complete service orders utilizing professional people management skills

Recovery Services Technician Resume Examples & Samples

Strategic planning for IT installations from a single rack mounted device up to Large mainframes, components and peripherals
Coordination of power whip installations between the DC power distribution infrastructure and the floor mounted IT devices
Identify problems related to facilities installations, configuration, operations, or performance and have knowledge of the client's availability and performance requirements
Participates in driving the efficient use of data center infrastructure and power through accurate inventory management and equipment placement and tactical energy management activities including, but not limited to blanking panel installations, perf tile management, hot spot management and containment
Communicates with requester on progress of requests, maintains a high standard of satisfaction from requesters, performs coordination activities associated with the installation and/or de-installation/disposal of raised floor hardware inventory
Develop/Maintain floor layouts and 3D inventory/Power Connection Mapping for new/existing customer environments. (Nlyte)
Knowledge and understanding of enterprise hardware components, such as servers, switches, PDU’s KVM’s
Ability to set up, configure, install and troubleshoot various types of rack mounted hardware
Familiar with server hardware and OS (Windows and Unix (Aix, Linux, or Solaris)
3-5+ years related work experience with knowledge in the Data Center Distributed, Storage and Network IT Equipment technologies
Basic hardware knowledge - Data center experience (raised floor computer room)
Data processing operations experience, basic PC tools knowledge
Creative problem solving with Electrical/mechanical aptitude

Energy Services Technician Resume Examples & Samples

Minimum requirement is a High School Diploma or General Education Degree (GED)
Valid Driver’s License with clean driving record
Ability to speak, read, and write English in a proficient manner
Must be familiar with and able to utilize electronic equipment, including, but not limited to a computer and cell phone
Demonstrated knowledge and competency in operation, service and use of a variety of HVAC systems, equipment and related components
608 Refrigeration Certification preferred, required within 90 days of employment
MA journeyman plumber & gas fitter license

Cardiovascular Services Technician Resume Examples & Samples

Under general direction of the Cardiology Nurse Manager, the Cardiology Technician is responsible for assistance in the performance of exercising and pharmacologic stress testing, application, removal and scanning of Holter monitors and performing EKGs
The Cardiology Technician provides appropriate care to all patients including infants, adolescents and adults
Assists with transcription and distribution of confirmed EKGs, performs filming of reports and any other activity assigned by manager to assure the department runs efficiently
BLS certification and successful completion of dysrhythmia course within 6 months of employment
BCLS Certification required and maintained
1 year experience in related field preferred

End User Services Technician Resume Examples & Samples

Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity
Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary
Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including deployment of new devices
Identifies potential issues that could adversely impact end-user experience and takes corrective action. Participates in low complexity local and enterprise projects. Participates in on-call rotation and provides on-call support

Building Services Technician Resume Examples & Samples

Enter, perform and complete work orders and inspections in the Angus work order tracking softwar
Work with vendors and contractors to coordinate projects and repairs
Order all products related to repairs and maintenance
Be responsive to tenant requests in the areas of safety, plumbing, mechanical, electrical and environmental needs through personal contact as well as Angus
Be familiar with and conform to all written operating procedures associated with the facility
Assists Facility Coordinator with internal moves to include delivering crates, supplies, trash removal and other internal support required
Responsible for general cleanliness: daily walk of the interior, exterior, lobbies, and dumpster areas of building
Inspect and report any building deficiencies for correction
Responsible for stocking copy paper in the work areas at Rider Trail, Ball Drive and WPP
Stocks and delivers envelopes/ letter head – Rider Trail
Ships envelopes and stationary to all remote locations
Order, stock, and delivers toner to all buildings for non-Xerox machines at all locations
Inventory, stock and order all break room supplies
Receives UPS and Fed Ex deliveries at Rider Trail as needed
Assist at Ball Drive in snow and ice clearing operations, including the coordination of plowing and salting activities by outside providers
Responsible for conference room set up, supplies, and trash removal
Provide courier transport via company van including
Facilities inter office needs i.e. moves between buildings
Make special delivery runs for charity and other events as requested
Works with various EWS departments in coordinating their shipping needs i.e. employees relocating to different cities
Must possess and maintain a valid State of Missouri driver’s license
Ability to work extended periods of time without relief when responding to priority / emergency situations (including overtime type assignments)
Ability to meet physical requirements relating to the job: stooping, standing, climbing, and frequent lifting of a minimum of 50 pounds
The qualified candidate will be detail oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented
Good understanding of building mechanical system to include electrical/plumbing/HVAC
Ability to operate and assist without direct supervision

Building Services Technician Resume Examples & Samples

Maintain Canada Line buildings, structures, and facilities; meet the availability and quality criteria in the operating contract and the requirements of the business
Perform inspection, maintenance and replacement of lighting systems
Assist with cleaning, replacement and validating functionality of ventilation systems
Maintain and perform light duty repair of heating and plumbing systems
Perform general facility duties such as painting, lock replacement, graffiti removal, minor landscaping, snow removal, office furniture relocation and parts delivery
Ensure that planned maintenance inspections and activities are completed on schedule and that accurate records of maintenance and asset condition are maintained
Oversee the deployment of sub-contractors on the railway and ensure they are working safely, meeting contract specifications, and adding value
Actively and independently search maintenance database on daily basis to reduce backlog of activities
Maintain tools and materials on service vehicle to perform maintenance activities safely and proficiently
Five years experience of facilities maintenance work in a service, operating, or industrial industry
Preference will be given to applicants with a journeyman qualification, in any combination of the following: electrical, HVAC, plumbing, building services or building maintenance, millwright
Ability to communicate and write in English
Work effectively independently or as a member of a team
Knowledge of the regulations governing electrical installations in buildings, HVAC systems, boilers, safety procedures for maintaining electrical, mechanical plant, and civil structures
Previous experience in facilities maintenance or building maintenance is an asset
Must be capable of working outside in all weathers to ensure scheduled work is completed to enable the guideway to be returned to operation
A current BC Class 5 drivers license
Proven track record for safe use of equipment
Ability to promote and maintain good working relationships with the Control Room staff and respond in a prompt manner; Ensure that communication is maintained throughout a failure scenario so that Control Room staff can make informed decisions on how to best manage the service around the failure

Technicien de Service TI Site Services Technician IT Resume Examples & Samples

Set-up, deliver, and install personal computers (PCs), laptops and related hardware to include, testing and implementation of new software and hardware, installation of software and hardware upgrades, and disposition of old equipment
Education: High school diploma or equivalent
Experience: At least 2 to 5 years experience in technical support and troubleshooting desktop client hardware and software issues, such as operating systems, MS Office suite, Internet Explorer, and other desktop applications in an enterprise environment
Certification/Licensure: A+, Network+, MOS, and/or MCP certifications desired
In-depth knowledge and extensive hands-on experience in desktop operating system maintenance and troubleshooting, and installation and support of MS Windows operating systems

Special Services Technician Resume Examples & Samples

Evaluate Arctic Cat vehicles to identify missing, damaged, or non-production parts and make necessary repairs or adjustments to bring them to production standards
Use Documoto, or other web-based parts look-up sites
Recover saleable parts from incomplete or prototype Arctic Cat vehicles
Organize parts and accessories for resale
Rebuild engines and crankshafts for resale
Help employees and dealers locate and identify parts and accessories
Re-crate vehicles for shipping
Perform periodic counts of vehicle inventory
Must be self-motivated, team orientated, and possess good organizational skills
Must be able to operate forklifts and acquire license
Must have good mechanical abilities and be able to lift up to 50 lbs
Must be able to work in adverse conditions, and on concrete surfaces for up to 8 hours per day
Basic computer skills including Microsoft Office, SAP
Ability to work without direct supervision and follow procedures in proper order
Vocational or trade school helpful or equivalent in practical experience preferred
Experience in engines and all components of Arctic Cat products

Value Added Services Technician Resume Examples & Samples

Obtains authorized signatures
Mailing out checks and correspondence for department
Reconcile vendor statements, research and correct discrepancies
Assisting in month end closings
Establish terms for new vendors and update vendor information
Performs other duties as required to support the Accounts Payable
Department and special projects as requested by AP Manager
Possess strong organizational and time management skills
Must be a self-starter and have a strong work ethics
Attention to detail and high level of accuracy
Must be able to communicate effectively verbally and in writing
Must be able to interact with employees and vendors in a professional manner
Able to follow up on pending issues
Able to follow standardized practices and methods
Good attitude and work in a team environment

General Services Technician Resume Examples & Samples

Licensed Electrician
Must have HS diploma or GED
Must be proficient in medical gas outlet repairs
Basic computer proficiency to keep computerized records and prepare reports
Ability to follow and give oral and written instructions in English and ability to read, comprehend, and work from plans and blueprints
Highly organized and ability to maintain proper productivity and work flow for multiple projects
Must be a team player and able to maintain cooperative working relationships
Demonstrated sensitivity to and respect for a diverse population
Must be able to perform physical activities, such as, but not limited to, lifting equipment (up to 50 lbs. unassisted), bending, standing, climbing or walking. Must be able to safely use manual tools and power equipment common in the trade. Must be able to safely handle hazardous materials

Senior Services Technician Resume Examples & Samples

MS 6440 Aviation WayWindows 7
VPN (utilizing F5 and RSA)
Ability to pick up internal applications quickly
Hardware background, with a focus on Dell and Lenovo laptops
3-5 years experience supporting desktop, printers and mobile devices
Strong phone communication skills
Troubleshoot problems by phone and utilizing remote software
Ability to adapt in dynamic environments

General Services Technician / Carpenter Resume Examples & Samples

Must be at least 21 years of age or older
Must have 5 years as experience as a Journeyman in the construction trades. A journeyman carpenter is preferred
Must be fluent in speaking, reading and writing English
Must have excellent oral and written communication skills sufficient to effectively communicate with employees, management and the client
Citizenship: U.S. Citizenship is required for this position
Clearance Required: Must have a Top Secret security clearance

Print Services Technician Resume Examples & Samples

One year of experience in the operation and maintenance of high speed copiers and/or bindery related equipment typically found in a copy center operation of a digital print plant
Experience assisting in the operation of mail-processing equipment such as folders, mail metering equipment, inserters, and labelers
Experience assisting in the shipping and receiving of materials and equipment
Excellent customer service skills
Ability to prioritize workload
Ability to work under the pressure of deadlines and priorities that can quickly change
Experience with Microsoft Office suite

Crisis Services Technician Resume Examples & Samples

Bachelor of Social Work, Bachelor of Arts/Science in a Human Services or Psychosocial/Mental Health field
AHA Basic Life Support (BLS) Certification
Must have a Mental Health Counselor License or will procure an Agency Affiliated Counselor Registration within six (6) months of hire
One year psychiatry and/or chemical dependency experience in a health care setting
Washington State Certification as a Health Care Assistant and Nursing Assistant Certified
One year experience in the area of crisis evaluation and intervention in an acute psychiatric setting with an emphasis on quick assessment skills
Experience working with patients with dual diagnosis
Professional license or a Certified Counselor with the Washington State Department of Health

Central Services Technician Resume Examples & Samples

Completion of formal Central Services Technician course
Current CRCST (Certified Registered Central Services Tech) or CSPDT (Certified Sterile Processing and Distribution Technician) through the IAHCSMM (International Association of Healthcare Central Service Materials Management)
Experience with Surgical Instrumentation in hospital Sterile Processing/Central Services environment
Materials management and/or supply chain experience

Services Technician Resume Examples & Samples

Act as a technical resource for all matters related to Schneider Electric HVAC equipment
Perform start-up/commissioning, preventative maintenance and corrective/unscheduled maintenance
Interact directly with customers onsite and over the phone, including installation consulting and technical site analysis to resolve issues
Document information pertaining to site visits, including unit replacement, defective parts and equipment repairs
Build strong relationships with customers and service partners
Assist service partners with site visits to customers; Focus on compliance relating to safety policies, practices and procedures at all times
Air conditioning and refrigeration licence (Essential)
Restricted electrical/duel trade and refrigerated handling licence
Highly developed working knowledge of HVAC systems, controllers and test and measurement equipment
Strong knowledge of electrical and mechanical codes and mechanical and refrigeration principals
Excellent customer service skills (Essential)
Well developed verbal and written communication skills, including report writing
Hold NV1 or be able to obtain (Essential)
Must be able to commit to a 24/7 rotating on call roster

Metal Building Construction Services Technician Resume Examples & Samples

Working knowledge of detailing standards preferred but not required
Previous experience in Metal Building industry required
Previous erection experience preferred but not required
PC competent (including Excel, Word, and Access)
Results orientated track record

Junior Building Services Technician Resume Examples & Samples

Maintanance (cleaning filters in air conditioning units, replacing fluorescent tubes, bulbs etc)
Safety (testing alarm systems and water temperatures etc)
House-keeping (clearing debris in drain gullies, sweeping and re-painting of floors etc)
Delivery and collection lecture handouts, equipment to workshops and driving departmental vehicle etc. There will be some heavy lifting involved, but this will be using the appropriate lifting equipment

Home Services Technician Resume Examples & Samples

Performs a wide variety of daily work on resort spa maintenance including
Balancing chemicals, cleaning, drains and fills when necessary
Performs periodic Quality control check on spas
Performs maintenance, repair and installation of contracted spas
Effectively fulfills job requirements in a safe and efficient manor
Comply with all the Resort’s policies, procedures and Safety regulations
Comply with the Resort’s grooming and uniform policy
Minimum five (5) years “hands on” experience in spa related programs. Such as installation and repair
.Certified in pool/spa maintenance and repair
Must have a valid OREGON driver’s license
Knowledge in small equipment and repair
Must be willing to work flexible hours and days
Must be able to function as an effective team member
Must have the physical ability to perform the manual task required for this position, including bending, twisting, crawling, climbing ladders, stooping. Repetitive use of arms, waist and hands. Must be able to lift up to 30 pounds alone. 50% of the lifting requirement would be up to 100 pounds during winter months
Must be able to work under extreme weather conditions

Platform Services Technician Resume Examples & Samples

To reduce/eliminate vulnerabilities by patching all windows servers to current Microsoft Requirements
To build or rebuild Windows servers for new or existing projects
To process Government Directed actions for monthly IAVA and create DNS Black Holes that safeguard the NGEN network
Respond to Windows server outages and troubleshoot errors escalated to the team
This position requires the candidate to have or be able to obtain a Secret security clearance
8570 compliance (Security+ CE preferred)
3-5 years relevant experience
Windows Server 2008 R2 experience preferred

Industrial Services Technician Resume Examples & Samples

Ability to work in Confined Space Entries
Availability for Emergency Response
Excellent communication skills and attention to detail
Mechanical troubleshooting ability
Previous industrial services experience

Central Services Technician Resume Examples & Samples

Experience in general office practices and procedures
Basic knowledge of computerized inventory management
Ability to communicate effectively with people served
Working knowledge of Sterilization procedures to include all state regulations, CDC recommendations, and ARON standards
Previous experience in Central Service (1 year)

End User Services Technician Resume Examples & Samples

0-2 years of experience in the service industry
Provides desktop hardware setup and basic support for the user community. Works on one or more functional applications and performs work that tends to be entry level technological and business function complexity
Follows defined procedures to execute management of the hardware, address incidents and fulfill requests. May perform troubleshooting independently for issues of low complexity and seeks assistance when needed
May be assigned internal team project deliverables. May perform Field Operations work
Responds to incidents, executes diagnosis, and performs incident resolution for those requiring low to moderate complexity; utilizes knowledge management. Escalates issues when necessary
Responds to customer requests via the Service Management application Fulfills request of low to moderate complexity utilizing repeatable documented procedures. Interacts with the customers in a courteous and professional manner. May handle facility logistics including hardware receiving and maintenance of equipment depot. Enters appropriate data into the device asset management system and the knowledge management system
Receives necessary information or training to perform basic troubleshooting, installation, upgrades and fixes for new and current devices. Participates in on-call rotation and provides on-call support
Duties may also include data operations functions, data entry, backup tape changes or other responsibilities as necessary to ensure the successful day-to-day operation of their area
Aware of and adheres to Operational Level Agreements (OLAs)
Day to day contact and interaction with the user community as it relates to Incident Management and Request fulfillment
Understanding and adherence to policies and procedures. May provide input to creation or modification of policies

Cardiovascular Services Technician Resume Examples & Samples

Administers and records electrocardiographic, exercise tolerance testing, tilt table testing, nuclear cardiology, signal averaging electrocardiographic examinations and administering Holter tests as ordered by a physician
Responsible for proper placement of electrodes, set and adjust equipment, instruct patient on the care and documentation needed during the testing period
Identifies normal and abnormal rhythms, conductions and/or wave forms
Identifies ECG lead groups such as bipolar, unipolar and precordial leads
Recognizes recording errors and responds appropriately
Recognizes recording artifacts such as electrical interference, somatic tremor, pacemaker hazards and electrical shock
Operates equipment and assists cardiologist during special procedures
May be part of the quick response team for cardiac and respiratory arrests
Prepares exam results for physician interpretation
Maintains patient files for all procedures with storage of ECG tracings in the MUSE Cardiovascular Information System
Experience:One (1) year of experience as a cardiographic technician OR an equivalent combination of

Enviromental Services Technician Resume Examples & Samples

Mental/Visual/Auditory: Concentration and attention to detail are necessary to evaluate the job duty. Ability to cope with the mental and emotional stress of the position. Must be able to see and hear, or use prosthetics that will enable the senses to function adequately to ensure that the requirements of the position may be fully met
Environment: The environment is an enclosed building subject to occasional inconveniences such as heating, cooling, ventilation and noise disturbances. Out of the building situations may occur
Keeps carts and equipment clean and ready for use. Keeps supply room orderly

Team Leader Services Technician Resume Examples & Samples

Coordinate daily work assignments, oversee and engage in field and warehouse activities
Manage equipment transfers and cycle counts to ensure an accurate on site inventory
Manage parts spending and inventory to meet Service Center(s) needs
Exhibit excellent time management, verbal and written communication skills
Sustain a clean and safe work environment, including 5S activities. Safety training, meeting and medical testing requirements are kept up-to-date; ensure that standard work is followed
Assisting Team in achieving measures and goals by monitoring reports from FSO, JDE, and Cognos
Root Cause and Countermeasure deployment to SOM
Actively involved with new hire process (participate in the interview with the SOM, training, development, etc)
Manage schedules for work, various shifts, on-call, and vacation
Participate in the on-call rotation as required
Work with SOM, Sales, Service Team and /or the Customer to resolve issues and improve service
Demonstrates a pro-active approach towards safety, health, and quality in compliance with all company, governmental and customer regulations
Ensure Team compliance to all company policies and procedures to support company objectives, including service documentation, SOP/WI training, expense and fleet reporting, maintenance and calibration of test equipment and filing and record keeping systems in accordance with standard work
18 Years or Older (Cannot operate vehicles that exceed 10,000 lbs. if under Age 21)
Meets Expectations or better on the Year End APEX and “On-Track” for the current year’s performance
No Corrective Action in the last 12 months
No Avoidable Vehicle Accidents (AVA) in the last 12 months (AVP can review to determine qualification)
Perform all Essential Job Functions
Experience with medical devices, FDA regulated products preferred
Ability to use computer to perform assignments including proficient use of required software programs including MS Word, MS Excel
Able to lift/carry up to 50 lbs
Able to push/pull up to 50 lbs
Bend/Twist
Stand/walk for extended periods of time

Access Services Technician Resume Examples & Samples

Experience providing customer support
Prior experience working with insurance authorizations
Microsoft Office experience, specifically with Word, Excel and Outlook
Electronic Medical Record experience
Knowledge of Medicare/Medicaid Benefits

Site Services Technician Resume Examples & Samples

Provide technical maintenance and recovery support to proactively identify, analyze, and assess network and hardware malfunctions to resolve complex technical problems and implement necessary measures to ensure data/system integrity with limited system downtime
Provide recommendations to department leadership regarding Continuous Improvement opportunities, implementing solutions to improve system performance, performing trend and root cause analysis, and identifying and communicating problem trends and gaps in department knowledge required to resolve specific problems
Work with vendors to determine system selections based on price, technical functionality, and support
Lead client server teams and directing, mentoring, and training Level I & II Service Desk Agents
Formulate management policies for user rights and security
Analyze and select new technology and design, test, and deploy new computer configurations
Provide high-level guidance for and resolution of escalated service desk issues; raise RFCs, if required, to facilitate the Incident resolution of Standard and Emergency technical support; perform hierarchical escalation to Service Desk Management and Engineering for Incident Management
Perform Level II Service Desk Agent activities in support of high-call volume periods and assisting with task automation and process improvements, as instructed by management
Document technical processes, organizational guidelines, issues within the Problem management system, and troubleshoot processes and procedures, with clear, concise, and accurate information
Compile data through Incident entry to be used for management information and reporting
Perform project specific tasks to include; design, implementation, and documentation for Service Desk

End User Services Technician Apprentice Resume Examples & Samples

To provide effective 1st line ICT support across all aspects of the business and provide backup and support to the Senior ICT Technician
To manage all incidents and support requests from receipt to resolution ensuring service level agreement targets are met
To complete the initial diagnosis of all incidents and either resolve to the requester’s satisfaction using documented processes and procedures or escalate to Senior ICT Technician using agreed processes
To support the smooth running of all ICT systems including all hardware & software systems within the Company
Occasional visit to satellite sites to support the RLC/TQ business as required (driving license required)

Mine Services Technician Resume Examples & Samples

Relocating shovels and cables for blasting
Dewatering of pits
Organising road crew signage
Delineating and building windrows around site
Operating a range of equipment such as Excavator 330’s, 988 Loader’s, 972 Loader’s

Conveyor Services Technician Resume Examples & Samples

Install, splice, and repair conveyor belts at the customers’ locations
Experienced with conveyor belt splicer and vulcanizer
Ability to work overtime and weekends and to be on call

Co-op Site Services Technician Resume Examples & Samples

Pack, unpack, move and install equipment
Working knowledge of Microsoft suite of products (Word, Excel, PowerPoint, Visio, Sharepoint, …)
Highly adaptable and able to work independently and in a team environment
Knowledge of IP Telephony, PBX, IP networks, Cisco phones, Cisco switches and routers, Project management (desirable)

Services Technician Resume Examples & Samples

Install Office Coffee Brewing Equipment at new customer sites
Diagnose and Repair Coffee Brewing Equipment at customer sites and/or Aramark Warehouse location
Enter Service Call resolutions into Aramark computer tracking system
Interact with customer contacts for training in the proper use of equipment and service call resolutions
Interact with manufacturer's help desk for troubleshooting and repair help
Company service vehicle provided for work performed at customer site
Minimum of 2 years’ experience in similar equipment maintenance and installation
Have a passion for providing excellent customer service

IT Services Technician Resume Examples & Samples

Diagnose and quickly resolve all Windows applications and networking problems reported to help minimize downtime
Install, upgrade, support and troubleshoot Windows 7 (and newer), Microsoft Office 2010 (and newer) and any other AGCO approved desktop application
Install, diagnose, repair, maintain, and upgrade all hardware equipment (including but not limited to desktops, laptops, thin clients, printers, scanners, copiers, smart-phones, tablets and bar code readers)
Follow AGCO's approved processes and procedures for Asset Management (Hardware and Software)
Educate end users on basic software, hardware and peripheral device operation
Troubleshoot and support mobile devices (smart phone and tablets) as well as Audio and Video technical issues
Provide site support and assistance to the Central IT Support Teams (Network, Storage, Telecom) as needed
Communicate recommendations for future modifications and/or additions to the current standards to the Global Desktop Team
2-5 years of experience in an IT Technical Support or related role, specifically supporting Windows 7 or higher as well as Microsoft Office 2010 or higher
2+ years of experience supporting video conferencing equipment
2+ years of IP telephony support experience
2+ years of experience working in an enterprise environment
2+ years supporting network infrastructure
One of the following technical certifications: Microsoft Windows 7 or higher certifications (MCP, MTA, MCSA, MCSE), CompTIA A+ Certification
No direct reports or budget management responsibility

Machining Services Technician Resume Examples & Samples

Knowledge of machining tools, including mills and lathes
Basic knowledge of high technology tools including water jet, laser cutter, and 3D printers
Must be able to work assigned work hours Monday – Friday
Must be dependable, mechanically inclined with good organizational skills
Some experience in machine shop practices, including basic knowledge of the safe operation of equipment
Basic working familiarity with mills, lathes, and other machine shop instrumentation is highly desirable
Some experience in mechanical/hardware design
Some experience with CAD software and other machining software, such as water jet and laser cutters also desirable
Ability to use MS office applications and navigate to internet sites
This position will benefit from a high level of interpersonal skills to effectively interact with faculty, graduate and undergraduate students and Institute staff

Land Services Technician Resume Examples & Samples

Processes and maintains real estate data (both manually and through the use of computers) within Land Services
Enters and validates real estate transaction information into computer base systems (including SAP)
Processes and enters a high volume of real estate transaction information timely and accurately
Prepares monthly lease/option/purchase/contract reports
Creates presentations and reports with minimum supervision
Assists in special projects and analysis under direction
Analyzes and provides recommendations regarding acquisitions to ensure maximum return and profitability
Supports due diligence activities as needed
Assists with the acquisition and administration of real estate for site development
Works with consultants, attorneys, and local municipalities to ensure compliance with zoning regulations
Identifies and researches potential site locations
Associate’s or Equivalent Experience
Experience: 3+ years

Building Services Technician Resume Examples & Samples

Cleaning of university facilities and care of equipment used
Performing general custodial duties and performing manual labor. Proper use and care of equipment and supplies; maintain good relationships with employees, students, and visitors. Thorough knowledge and practice of safe working procedures. Assists in building maintenance. Performs other tasks as requested by supervision, including snow removal
Memory for oral and written directions
Must be able to understand and follow directions correctly
Must demonstrate good communication skills and be able to work with a diverse population
Prior experience may be preferred
Operation of shampooers, floor buffers, floor machines, carpet vacuums, and water vacuums

Employment Services Technician Resume Examples & Samples

Please note that you will need to highlight these strengths in your cover letter. Please see the "additional required information" section for further instructions
Successful marketing and customer service experience involving extensive in-person contact to explain and elicit information regarding procedures, services, or requirements
Experience working in a busy environment, where the quality and quantity of work and meeting deadlines is a priority
Proficient communication skills to include business writing, strong oral communication and the correct grammatical use of English
Demonstrated ability to deal with angry and upset individuals in a professional manner
Ability to gather information to determine the most effective way to meet a customer's needs, while maintaining strict confidentiality; and
Computer experience, including proficiency in internet searches and Microsoft Word, PowerPoint, and Outlook
A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s)
A copy of your last three (3) performance evaluations, or two (2) letters of reference if evaluations are unavailable
Copies of transcripts, if education is being used to meet minimum qualifications

Employment Services Technician Resume Examples & Samples

Strengthening Alaska's workforce and encouraging economic development by providing quality career support and training services in high demand, high growth industries
Helping customers become successful in realizing their career goals through the development of comprehensive assessments, career planning and follow-up services ensuring a positive return on investment
Providing outreach through a variety of media regarding CSTS programs, policies, procedures, statutes and regulations to the general public and to partnering agencies
Building and maintaining working relationships with partner agencies to collaborate and negotiate individual employment plans (IEPs)
Preparing authorizations for services ranging from tuition to supportive services; and
Reviewing, computing and processing payments for all financial expenditures and invoices from vendors and customers
Excellent time and attendance habits
The ability to effectively communicate program information and requirements, verbally and in writing, to individuals, partners, and outside agencies
Documented experience working with a variety of age groups, i.e. youth (14-21), adults (21-54), and older workers (55+)
Highly developed critical thinking skills to apply complex concepts, policies, and procedures to successful program outcomes
Proficiency in the use of Microsoft Office Word, Excel, PowerPoint, and Outlook with the ability to quickly learn programs that track and monitor customer workforce activities and performance
Proven ability to multi-task, successfully working with multiple projects with competing deadlines and ever-changing priorities
Positive attitude and professional integrity
Experience in case management and/or workforce development; and
Commitment to providing superior customer service

100

Engineering Services Technician Resume Examples & Samples

3 years industrial experience on a similar role
Apprenticeship Trained Mechanical Artisan qualification
Exposure to tobacco industry is an added advantage

101

IT Services Technician Resume Examples & Samples

Provide 1st and 2nd tier support to employees who require assistance with their information technology resources
Install and configure computers, telephones, and other common technology/devices for new and existing Company employees
Provide after-hours or weekend support when necessary to perform high-risk or planned downtime of company IT systems for upgrades and maintenance
Support the company with the regular maintenance of monitoring, backup, and infrastructure systems
Provide ‘remote hands’ support for Systems Administrators as needed to include racking of servers, network devices, and rack-mountable power systems
Must have 3-6 years’ work experience building, deploying and troubleshooting computer systems
Must have experience racking and configuring network switches, servers, and storage systems using out-of-band management technologies such as DRAC, iLO, and IPMI
Associates or Bachelor’s degree in Computer Science or related field is preferred but not required
Experience installing and performing initial network configuration of various power systems including: automatic transfer switches and power distribution units

102

Services Technician Resume Examples & Samples

Must 100% commit project schedule
No travel or food reimbursements
40 hours/week; work hours might vary due to requirements
After hours and weekend work, as needed
Read and navigate multi-floor building plans
Experience with IT project and/or IT job site survey and data collection
Experience with VoIP technologies, VoIP device deployment and device troubleshooting
Proficient with navigation and functions of Microsoft Excel tools, commands and options
Proficient with navigation and functions of Adobe Acrobat tools, commands and options
Proficient with troubleshooting analog, digital, and network telecommunications technologies
Laptop able to maintain operational charge for at least 4 continuous hours (no tablets)
Windows 7 or newer
Adobe Acrobat v10 or newer
Microsoft Office v2010 or newer (Word, Excel, and PowerPoint)
USB Flash Drive - 4 GB minimum

103

Forensic Services Technician Resume Examples & Samples

Provides training to individuals in a variety of areas depending upon the individual's needs
Conducts environment rounds
Participates in crisis de-escalation
Serves on hospital-wide committees

104

Digital Services Technician Resume Examples & Samples

Preflights customer-supplied electronic files checking for fonts, graphics links, and other file attributes using native applications to ensure accurate output
Makes corrections to electronic files - including but not limited to, replacing fonts, changing four color process to spot colors, fixing brochure panels - in order to ensure the file is output to specifications
Typesets and does layout of stationery, forms, flyers, and other quick turnaround projects
Scans images and makes corrections based on production or customer requirements and places in customer-supplied electronic files
RIPs electronic files using industry-specific software and checks for accurate traps and bleeds and other file attributes
Creates imposition templates to streamline electronic stripping
Electronically strips files using industry-specific imposition software. Formats file for press choosing appropriate layout template, and sets grip, guide, and gutter settings
Prepares laser proofs and digital dylux or color proofs and folds and trims as necessary to replicate the final product for customer approval. Checks accuracy of proof against customer specifications
Maintains storage of electronic files on server; updates and deletes files as necessary
Enters data into job tracking system to provide data for accounting and billing systems for the Department
Assists management in determining work flow improvements

105

Inspection Services Technician Resume Examples & Samples

Utilize Analysis and 3D CAD software such as GOM, ATOS, UniGraphics, Geomagic, and Polyworks to interpret part geometry and complete Structured Light Measurement inspections and color maps
Advanced math skills (especially algebra, trigonometry, and geometry)
Use of basic and advanced metrology equipment
Proficiency in Microsoft office, especially Excel
Utilize Coordinate Measuring Machines, Blue Light scanners, and other equipment to dimensionally inspect castings, patterns, gauges, and fixtures in order to assess their conformance to established specifications
PC-DMIS or GOM experience preferred
Working knowledge of CMM / SLM preferred or comparable metrology experience
Blue Light scanners
Contacts

106

Temp Mail Services Technician Resume Examples & Samples

Receive, sort, and distribute mail to individual Worner Boxes
Assist customers inquiring about mail services, deliveries, providing informed responses and ensuring prompt and courteous service
Provide retail postal station services to include selling stamps, preparing outgoing mail and packages, operating postage metering equipment, maintaining cash drawer, and other services
Balance cash drawer for the retail postal station and maintain accurate inventory of stamps and miscellaneous supplies for mailing (overnight air envelopes, etc.)
Assist customers with overnight courier letters and packages by providing information regarding rates, regulations, etc
Assist in preparing postal reports as requested
Maintain records of insured, registered, and certified communications from point of receipt to final destination; obtain necessary signatures as required
Work with vendors to coordinate the repair and maintenance of equipment in the postal sales and mail distribution facilities
May assign or verify proper departmental budget codes for correct charges to departments for bulk mailings as needed
Assist in providing training, work direction and problem solving assistance for student workers. May oversee the work of less experienced staff
Serve as back-up to assist Mail Couriers with transporting mail from the US Postal Service Facility to the college for further distribution to students and campus departments as needed

107

Rehabalitation Services Technician Resume Examples & Samples

Performs support duties by assisting with various duties of the counselor for case management and providing team approach assistance to counselor for the client referral process through closure of the client’s case
Interviews applicants for intake and provide case notes with general client information of client self-report of disability, socio-economic information, medical/psychological issues, general disability related issues and enters information into the LIBERA system
Maintains client case files to ensure all information is up to date; gathers client signatures on required documentation for the Electronic Case File (ECF)
Provides assistance to the client with direct contact to identify client issues, clarify issues, understand the client services and the counselor’s directions
Corresponds with clients to inform and remind them of appointments for assessments, counselor appointments, and to request documentation (medical/psychological), monthly progress reports, and assisting the RSS 3 with all necessary correspondence
Provides information about RSA programs, available community resources, and as well as providing orientation to new referrals to the RSA program the Vocational Rehabilitation (VR) Program process
Knowledge of federal and state laws and regulations in regards to the provision of rehabilitation services to individuals with disabilities
Knowledge of the guidelines and best practices of the Vocational Rehabilitation program
General knowledge of the variety of disabilities, disabling medical conditions, and available community resources
Skill in observing behaviors with regard to possible employment and employment expectations
Problem solving and decision making skills
Ability to communicate and have a good working relationship with individuals being served through Vocational Rehabilitation, co-workers, vendors and employers
Ability to prioritize, assign and review work and effectively utilize resources
Collect assessment information needed for the VR Counselor to determine eligibility of applicant, monitor client progress, and input data into the LIBERA automated system
Provide information to customers, providers, community organizations and agencies
Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees
Apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets Level One requirements
Be subject to a search of Child Protective Services Central Registry

108

Site Services Technician Resume Examples & Samples

Audio Visual equipment within the office space
Web Conferencing setup and monitoring for VIP executives
PC break fix support for the business within market
Facilitation of onboarding and off-boarding
Telephony break/fix support
Mobile phone configuration support
Mobile device support (IOS & Android)
Training end users on new technology and assisting with deployment
Manage data closet technology to agreed global standards
Assist remote support staff when additional resources are required
Additional desk top services activities defined as service improvement actions
VIP support
Conference room technology health checks
Local office status reports
Genius Bar support
Perform coverage walk-arounds within an office or market
VIP and Exec Assistant check-in’s inclusive of White Glove Service
Incident Management
Resolving incidents in a timely manner to meet the defined Service Level Targets
Create accurate and clear resolution documentation within the incident ticket
Escalation of incidents to 3rd line support per guidelines established to support Service Level Targets
Share incident resolution knowledge by posting information on Yammer
Participate in creation of ServiceNow knowledge articles detailing troubleshooting processes and procedures
Perform support functions to include: setup of peripheral equipment, software installs and configurations, wireless and LAN configurations, and resolve access issues and other issues as required
Identify malfunctions with software applications, network, and hardware and take appropriate actions to resolve issues while ensuring data/system integrity
Ensure onboarding, off-boarding, and asset management processes are followed
Ensure incident ticket quality standards are met to facilitate escalation to Tier 3 and can be used for queries by end users concerning the status of Incidents, Service Requests, and Changes (RFC)
Assist with trend and root cause analysis
Identify and communicate problem trends found as part of incident resolution
Technology Enablement
Conduct information sessions aimed to promote end user adoption of technology products and services
Educate clients on problem resolutions to minimize repeat requests and provide timely follow-up
Project Work
Participate in, or provide feedback to project testing stages
Support projects as required for supported sites

109

Employment Services Technician Resume Examples & Samples

Cover letter
A list of three (3) professional references, including current daytime telephone contact numbers, to include current or recent supervisor
Two (2) letters of professional reference
Your last two (2) performance evaluations, if available

110

Management Services Technician Resume Examples & Samples

Proficient with Microsoft Word and Excel, and working with electronic databases
Ability to handle multiple assignments, prioritize tasks, and meet deadlines
Ability to work independently
Excellent verbal and written communication skills, and interpersonal skills
The Department of Human Resources currently administers the Management Services Technician (MST) online examination on a continuous basis. You may apply and take the MST exam online at

111

Central Services Technician Resume Examples & Samples

Decontamination of all dental instruments and related equipment and all lab ware by use of an automated washer/disinfector. Infection Control: Packaging Disposable items, set, etc. for distribution to clinics
Inspect all dental and lab instruments and related equipment processed by department for form and function to assess acceptability for re-use, need for repair or replacement
Set up instrument trays
Packaging of all items for terminal sterilization based on the method of sterilization to be used

112

Labs-apex Services Technician Resume Examples & Samples

While performing the duties of this job, the employee is regularly required to: stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and kneel
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus due to computer work
Moderate to heavy lifting is required
Ability to uphold the stress of traveling
Moderate noise (i.e. business office with computers, phone, and printers, light traffic)
Ability to work in a confined area
Ability to sit at a computer terminal for an extended period of time

113

General Services Technician Eugene Resume Examples & Samples

Installing and maintaining card readers at cardlock locations and troubleshooting card reader issues
Building maintenance
Tank farm maintenance
Cardlock maintenance including fuel pump repairs and filter changes
General cleanup including trash detail and pressure washing
Must be mechanically inclined with the ability to troubleshoot and solve mechanical issues
Excellent interpersonal and customer service skills
Have experience with electrical troubleshooting
Ability to learn all aspects of building maintenance needs, including construction and plumbing
Travel throughout Oregon and overnight stay will be required at times
Must be able to lift 50 lbs. and maneuver a job site
Physical demands including twisting, pulling, kneeling, bending, climbing
Ability to work outside and in fluctuating temperatures
Must pass drug test and background check
Ability to be on call 24/7

114

Cardiovascular Services Technician Resume Examples & Samples

Performs cardiovascular and electroencephalography diagnostic procedures
Performs clerical duties associated with cardiovascular procedures
Previous EKG experience required
BLS credentials
Cardiology Tech certification preferred

115

Development Services Technician Resume Examples & Samples

Serves as the initial intake and review of building and development plans, as well as permit application and supplemental documents related to the project for completeness and insure compliance with established codes, policies, and procedures
Determines processing needs for projects by conducting a detailed records search and assessing the scope of the project and relevant permit requirements. Creates plan submittal record to begin routing project to necessary City staff and monitors development through the review process to ensure projects are progressing to meet set benchmarks
Calculates fees based on established fee schedules and project details, and monitors approval of plans. Communicates with applicants on permit status and permit costs; obtains information on incomplete documents; and resolves permit conflicts
Provides high level customer service by responding to requests for information or service. This may be conducted face to face, via email or telephone, or through mail
Serves as liaison and facilitates an administrative gate keeping sessions between clients and City staff members to verify there is adequate information for a detailed code review. Gate-keeping sessions may include City staff, developers, contractors, property owners and other governmental agencies
Responsible for coordinating and providing training for Development Services staff and other City staff to ensure consistency in development and permit application processes
Serves as initial point of contact for internal and external inquires related to services and process
Provides support to lower level technicians and other duties as assigned
Required Skills and Abilities
Work involves problem solving, detailed work, verbal and written communication, and extensive customer contact in a face-to-face environment and through phone and email
Must be able to perform multi-task operation with frequent interruptions
Excellent time management, organization, attention to detail, and people skills
Self-motivated and take initiative
Ability to work independently and as a team to provide excellent customer service to clients
Position often requires extended periods of sitting or standing
Plan intake requires the ability to processes a high-volume of large plan set submittals (often 10-20 pounds) from clients, mail-ins, and couriers. Must be able to unroll, open, analyze, label, roll, bind with rubberbands, and transport such plans throughout areas of the Customer Service Center without assistance
Operate a computer and use a variety of programs; maintain technical files both electronic and manual; utilize specialized electronic tools, materials and equipment. Perform complex work thoroughly, accurately and efficiently
Clearly present technical information in oral, written, graphic or other forms
Basic ability to read and interpret various kinds of maps, architectural and engineering drawings, construction plans, blueprints and other technical materials and documents, such as state and federal guidelines; learn and apply local, state or federal codes and regulations
4 years of customer service experience that includes development services experience is required. OR An equivalent combination of education and experience

116

User Services Technician Resume Examples & Samples

At least two years of experience in a library environment
Relevant library experience
Experience working with the circulation module of an integrated library system, preferably Sierra
Knowledge of DeskTracker
Strong customer service orientation skills
Demonstrated ability to use sound judgment
Excellent organizational, interpersonal, and communication skills

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