Service Technician Resume Samples

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R Schinner

Reva

Schinner

633 Madaline Mills

New York

+1 (555) 779 8465

633 Madaline Mills

New York

Phone

p +1 (555) 779 8465

Experience Experience

Houston, TX

Service Technician

Houston, TX

Adams LLC

Houston, TX

Service Technician

Adjusting, aligning, assembling, calibrating, inspecting, lubrication, and testing of equipment
Adjusting, aligning, assembling, calibrating, inspecting, lubrication and testing of commercial food prep equipment
Installation, testing and commissioning of LV/MV equipment, including the programming testing and commissioning of protection relays
Adjusting, aligning, assembling, calibrating, inspecting, lubrication and testing of commercial food prep equipment,
Daily cleaning of all floors in the buildings by sweeping, mopping, scrubbing, or vacuuming them
Performing repairs, including repairing, testing and calibrating of designated product lines
Maintain hardware lifecycle management, including imaging, deploying, tracking, maintenance, and decommissioning

Dallas, TX

IT Service Technician

Dallas, TX

Kunde Inc

Dallas, TX

IT Service Technician

Assisting with the detection and recording of possible Problems
Provide hardware and software support for all supported Personal Computer and Mobile Devices plus associated peripherals
Performing Incident investigation diagnosis and resolution
Provide support on single projects and initiatives within scope, budget and timeline
Performing Incident investigation and diagnosis (including resolution where possible)
Assisting with the fulfillment of Service Requests
Provides basic support of telephony and UC systems

present

New York, NY

Lead Service Technician

New York, NY

Wuckert, Russel and Beier

present

New York, NY

Lead Service Technician

present

To actively take part and assist in driving their continuous improvement of performance, training and development
Complete accurate work order paperwork and prioritize work orders in an expedient manner
Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting products
Organize, implement and execute company and customer site performance metrics
Prioritize and manage your daily workload to ensure successful completion
Manage work order flow to completion

Education Education

Bachelor’s Degree in Severity

Iowa State University

Bachelor’s Degree in Severity

Skills Skills

Basic knowledge of refrigeration and electrical fundamentals. Computer and microprocessor control experience highly desirable
Ability to demonstrate excellent verbal and written communication skills Demonstrate ability to manage multiple tasks
Strong organizational skills, positive attitude, and the ability to learn quickly
Strong organizational skills, positive attitude, and an ability to learn quickly
Able to respond to customers with courtesy and knowledge, in person and by telephone, applying good judgment and customer service skills
Knowledge of addressable and conventional fire detection systems would be desirable
Excellent troubleshooting ability with strong diagnostic and problem solving skills
Able to multi-task while maintaining quality control and accuracy
Ability to properly use test equipment, basic hand tools, and electric meters
Strong problem solving skills and the ability to think on your feet

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Field Service Technician Paris Resume Examples & Samples

Experience with Windows 7/8 , Android/IOS, Desktop support
Professional exposure to Routers, TCP/IP, LAN and WAN technologies
Good understanding of analogue and digital circuits (E1, STM-1, Metro E)
Great communication skills plus fluency in written and spoken English AND French

Service Technician Resume Examples & Samples

Assist in generating bike and accessory sales
Protect company assets through loss prevention techniques
Communicate with store management to achieve a seamless customer experience and maximize profitability
Minimum of 1 year bike mechanic experience in a retail store
Previous experience with various bike components, service tools, and machinery
Passion for cycling / bicycles
Ability to build all levels of bikes from the box to a safe, ride ready bike
Ability to stand and move in an active, team-oriented environment for extended periods
Commitment to exceptional customer service
Ability to work a flexible schedule; including nights, holidays and weekends

Service Technician Resume Examples & Samples

Installation of new equipment
Current welding certification
Ability to work as a team member on large projects
Have a current state required elevator license
Full compliance with all aspects of the Otis safety program

Senior Service Technician Resume Examples & Samples

8-12 years Commercial experience
Technical school training and/or field experience in AC, Heating, Chilled Water Systems, Building Automation controls
Excellent interpersonal and organizational skills
Basic computer skills (Word, Excel, etc.)
Pharmaceutical experience
Boiler seal experience

Field Service Technician California Resume Examples & Samples

Provide back up coverage for neighboring service areas as required
Coordinate ETA's that reflect the branch's desired time for all maintenance, project and IMAC activities. ETA's offered should be the earliest time techs can safely and reasonably arrive on site
Responsible for compliance with all Asset Management duties including: timely completion of necessary asset transactions, proper packaging of all equipment being returned, timely shipping of all equipment to be returned and maintenance of a complete and up to date shipping log
Provide technical support to client in a timely manner with little or no disruption to daily customer operations
Responsible for completing all required inventory activities related to company vehicles and branch transactions
Accountable for maintaining, updating and familiarity with all service manuals and documentation and for having all tools and parts either ordered or ready for use on client site
Provide excellent customer service at all times
Responsible for the scheduling and completion of all van maintenance in accordance with manufacturer specifications
Must maintain unrestricted internet access at residence (high speed preferred) and must have the ability to print documentation
Must maintain residence in assigned territory
Two or more years IT and/or field service experience
Able to lift and/or move up to 100+ pounds of equipment

Lead Service Technician Resume Examples & Samples

Prioritize work in an expedient manner, always with an eye on safety
Previous ski and snowboard tuning work experience – required
Maintain a working knowledge of ski and snowboard tuning services and machinery
Ski and snowboard technician certified - preferred

Service Technician Resume Examples & Samples

Responsible for performing quality tunes and repairs to customers’ equipment. Assists with store operations and generating sales
Complete accurate work orders and prioritizing work in an expedient manner
Adhere to a all company policies and guidelines
Maintain all company paperwork according to policy Communicate with store management to achieve a seamless customer experience and maximize profitability
Explain to guests how to operate rental equipment, safety practices and guest responsibility for the equipment during the rental including lenghth of rental and return options
Previous retail sales experience - preferred

Service Technician Resume Examples & Samples

Responsible for performing quality tunes and repairs to customers’ equipment
Travel between stores, specified locations, load and unload daily inventory into company vehicle
Account for all merchandise via a delivery log system
Operate and maintain standard tools including hand tools, dolly carts, motorized equipment
Ensure all necessary tools and supplies are kept in stock and safely locked in authorized location
Document and follow all driving and delivery procedures
Elevate any safety issues to Management that may occur at a store or designated drop off/pick up locations in a timely manner to ensure that there is neither a loss to the company, or uncontrollable situation with a customer or associate

Lead Service Technician Resume Examples & Samples

Have the ability to properly identify when a ski/snowboard requires a tune, recommend which tune will best benefit their equipment, and be able to sharpen, wax and drill equipment
A minimum of 1 year service technician experience - required
Basic computer skills with the ability to learn the register - required

Lead Service Technician Resume Examples & Samples

Successfully communicates Shop Department needs to management as necessary
Ensures all Shop Department due dates are met, and must communicate with managers if more labor is needed
Ski and/or snowboard tuning experience
Previous retail sales and customer service experience, preferred

Lead Service Technician Resume Examples & Samples

Act as a mentor who can train and lead the Tuninig Center Service team with effective communication
Prioritize work in an expedient manner, always with a eye on safety
3 years Service Technician experience - preferred
Maintain a working knowledge of products and trends within the snowsport industry
Previous ski/snowboard Tuning/Repair shop and customer service experience

Service Technician Resume Examples & Samples

A dedication to unparalleled customer service. Always going the extra mile and exhausting every opportunity to exceed expectations
As a member of the Service Center you will be responsible for repairing and servicing of Specialized proprietary suspension, wheels, frames and bicycles
You will work with the Dealer Service and Quality Assurance teams on frame and bicycle evaluations and repairs when needed. This will include tracking repairs and solutions for quality control purposes. You will record and maintain statistical information of issues, their frequency and resolutions
The majority of your day will be spent at a work bench working on disassembly, diagnosis and reassembly of returned product, as well as routine service of product
You work with dealers and consumers to gather information about issues that arise during the model year
Daily interaction with the Warranty and Customer Service departments
You will be part of a team that sets the global standard for all Service Centers to follow
Service center procedures are established, defined and communicated through written documents, emails, the Global Service Site, newsletters and presentations during international training sessions
You will have the opportunity to interact with many other groups within Specialized, to include: Quality, Warranty, Traffic, Distribution, Product Management, Marketing, Sales and SBCU. Professionalism is key
You will record and maintain statistical information of issues, their frequency and resolutions
3-5 years experience with suspension forks and shocks, wheels, frames and complete bicycles
Significant customer service experience, preferably in bicycle shops, or other service shop environment
You should have an in-depth understanding of bicycle suspension, wheel products and complete bicycles, with the ability to assemble, disassemble, troubleshoot and diagnose components
High level of mechanical ability
Organization and follow through are a must
Proficiency with computer programs such as Outlook, Word, Excel. Oracle experience helpful
Professional, technical, and personable communication skills both written and verbal are critical
You must have ability to multi-task in a fast paced, team environment, and adapt quickly to changing priorities and objectives

Service Technician Resume Examples & Samples

Deliver service equipment to multiple locatoins in the morning
Correctly fit rental equipment to DIN specifications and/or snowboard binding specifications
Clean driving record
Ski and snowboard technician certified a plus

Lead Service Technician Resume Examples & Samples

Generate sales, and demonstrate and maintain a professional standard of guest service
Train, coach, and maintain a quality core staff
Conduct performance appraisals for and coach development of staff on a regular basis
Maintain all company paperwork according to policies and standards
Manage operational budget
2 years of outdoor industry retail/rental sales - preferred
Previous snowsport industry experience - preferred
Excellent communications skills, both written and verbal
Familiarity with rental and retail POS system
Passion for outdoor adventure sports
Positive attitude, required

Lead Service Technician Resume Examples & Samples

Determine customer equipment needs, assist in generating sales
Provide customers with highest level of service by serving as a knowledgable resource to customers and co-workers
Remain current on industry products and trends, and demonstrate knowledge of product
Train, lead and manage associate technicians

Service Technician Resume Examples & Samples

Service and repair guest equipment according to established guidelines
Determine guests equipment needs and assist in generating sales
Maintain a clean and safe work area

Service Technician Resume Examples & Samples

Experience using scan tools, following diagnostics and operating scopes/DVOM equipment
Bachelor’s Degree or any other Higher Education preferred. In lieu of a degree, relevant experience within the Automotive, Luxury, Customer Service or Retail industry
Experience in a dealership environment and the automotive industry

Service Technician Resume Examples & Samples

Performs journeyman work in the inspection, repair, and service of Tesla electric vehicles
Support apprentice technicians as needed
Efficient skills in automotive techniques related to repair and servicing of automobiles

Service Technician Resume Examples & Samples

Perform peripheral equipment and software installs and configurations, as well as wireless and LAN configuration and resolve access issues, and other desktop support functions
Identify software application, network and hardware malfunctions and take appropriate action to resolve issues ensuring data/system integrity
Document issues within the problem management system with clear, concise and accurate information; documents troubleshooting process and procedure for each issue
Develop and maintain required technical knowledge and skills

Service Technician Resume Examples & Samples

To effectively maintain and repair customer laundry and or food equipment with minimum supervision both in the field and at Electrolux Professional Luton if required
To support and commission site installations as required, to ensure that all are completed to the required standard
To act as a point of technical contact for Electrolux Professional customers, both internal and external
To monitor workload and suggest any improvements that would help enhance the performance of the service offering, especially in relation to response time
To monitor the supplied van stock and suggest any adjustment to the van stock which may help enhance the performance of the service offering especially in relation to first time fix
To complete all company records and documentation as required in a professional and efficient manner
To assist the Technical department in developing and managing field troubleshooting guides/techniques and upgrade campaigns as necessary
To oversee and monitor the quality of service provided in conjunction with the Service Development Manager
From time to time provide more detailed Service Technical Reports on specific product or customer issues
From time to time to train customers in the proper operation of the equipment where required
From time to time to train customers in the routine maintenance of equipment
To train other service personnel in service of equipment - by a combination of “formal” written and verbal presentation at base and on the job training at customer sites
To report warranty problems back to the manufacturing company using the appropriate reporting tools
To undertake other tasks as directed in support of the service organisation
Responsibilities common to all members of the Field Service Department
To carry out all activities with proper regard for personal safety and the safety of colleagues and customers
To conduct business with customers in a professional and courteous manner under all circumstances
To work in conjunction with Service Managers and Service administration to ensure efficient coverage of customer sites and maintain Electrolux Best in Class reputation
To keep abreast of relevant product developments and in particular to maintain any product information in an up-to-date and orderly manner
To ensure that all work and parts are properly recorded and Service Reports are completed and forwarded to relevant Service Coordinators in a timely manner
To ensure proper control and security of vehicle spares stocks
To maintain personal and departmental equipment in a safe and tidy state - including the service office and particularly workshop areas
To identify sales opportunities within customer base by promoting Electrolux Products and Services; also to liaise with the Sales Department on new business opportunities
PC Literate with knowledge of MS Office and various other IT tools
Experience in the Commercial Laundry/Food Maintenance Environment
Appropriate Gas Safe Qualifications for Commercial Laundry/Food Equipment
A recognized Electrical/Engineering Qualification or similar

Service Technician Resume Examples & Samples

Associates Degree or Technical College Diploma in HVAC or HS diploma/GED and 3 years HVAC experience or Fire Alarm License
2 year’s experience with HVAC systems/and or Fire systems
1 year knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite
Knowledge of IT Networking and Typology
3-7 years related experience including troubleshooting and delivery of small jobs
Demonstrated ability to use tools and test equipment
Knowledge of HVAC systems, Control systems, Mechanical system operation and building facilities. Honeywell Installed Systems Product knowledge - EBI, XL5000, CARE, Comfort Point, PCs and BACnet
Ability to acquire and demonstrate skills and product knowledge to meet the requirements of the role
Demonstrated organizational skills with the ability to prioritize and get things done

Service Technician Resume Examples & Samples

Evaluate and modify control loops as well as write detailed analysis reports
Provide support for other accounts and technicians as required
Maintain all required site and system documentation Sales Process
HS diploma/GED
5 years experience with BAS / FAS / Security Control Systems
Must have valid Driver’s License
Project a positive and confident attitude focused on meeting and exceeding customer expectations Abilities
Capable of using available analysis tools to solve complex system or process problems
Capable of developing new PMS for existing and new products
Design/Engineer solutions to prevent reoccurring problems
Capable of verifying and calibrating sensors as well as possessing a strong working knowledge of sensor operations and correctors
Capable of troubleshooting our equipment and customers’ process

Service Technician Resume Examples & Samples

Servicing
To carry out the servicing on time with reference to the maintenance schedule
To troubleshoot any technical problem arises at site
To assist account manager to identify any sales opportunity or improvement work for the customer
To submit quotation to the customer for the improvement work
To assist the team leader / account manager & team manager to renew the service contract
To carry out the warranty servicing for the warranty jobs
Maintain & update in-house technical literatures
Assist in admin work and cost estimation for the sales opportunity
0 RESPONSIBILITIES
Services HVAC Controls, Building Automation, Intelligent Fire Alarm and Security Access System
Able to work overtime to resolve the problems at site
Performs all services functions within the time-frame given
Escalates the outstanding problem to the team leader for solution
Carry out the assignment given by the team leader
Maintains long term customer satisfaction and promotes customer delights
Understands and complies with quality standard in place
Understands and complies with Honeywell policies, procedures and regulations
Practises safe working habits and adheres to safety regulations in the workplace
2- Years and above experience in Controls related service industry

Service Technician Resume Examples & Samples

2 to 6 years hands on Commercial HVAC Experience
EPA certification required
Valid Driver’s License and acceptable driving record
Complete pre-employment drug test and background check process
Technical aptitude to perform maintenance, service, and troubleshoot equipment
Good Electrical and Mechanical Diagnostic Skills
Ability to complete repairs and required paperwork
Ability to work independently and self-schedule
Self-motivated to complete assigned tasks within time constraints
Driven to succeed and able to work with minimum supervision
Periodically ‘on call’ for service coverage
Local travel may required
NATE certification a plus

Service Technician Resume Examples & Samples

4+ years industry experience (foodservice or hospitality)
Mechanical ability (e.g. plumbing, electrical and/or mechanical experience) and problem solving skills to troubleshoot and repair equipment and dispensing systems
Ability to lift and/or carry up to 75 pounds
Current and valid driver’s license and acceptable Motor Vehicle Record
Willing to be on call, off of your regular work times, on weekends and occasional overnight travel
No Immigration Sponsorship available
Post-secondary education
1+ years route sales experience

Service Technician Resume Examples & Samples

Install service lines to house, equipment, or building in accordance with Federal, State, Local regulations
Operate service/company vehicles in accordance with company and government regulations
Troubleshoot propane systems and propane appliances for any problems
Convert gas appliances
Perform repairs and adjustments on propane equipment
During daily interaction with customers communicate clearly and effectively to convey information to new and existing customers
Deliver propane gas and/or refined fuels as required
Ability to lift, carry, push or drag hoses and equipment up to 60lbs
1 Year of verifiable experience operating a Class B commercial motor vehicle
Ability to operate in adverse weather conditions, including off road
Consistently demonstrates cooperative, team-oriented behavior
Maintain cleanliness and perform minor maintenance on equipment as well as ensure equipment is mechanically sound and in good working order at all times and report deficiencies to maintenance staff
Must pass pre-employment drug and random drug and alcohol testing
Must have a good MVR
No more than 3 moving violations in the last 3 years, 2 in last 2 years, or 1 in the last year
No more than 1 preventable/at-fault accident in the last 3 years, 2 in the last 5 years
No DUI, reckless driving, hit & run, suspended licenses, etc. in the past 5 years

Service Technician Resume Examples & Samples

Closely adhere to all safety standards and procedures. Act as a safety champion by intervening when unsafe acts are practiced. Promote / demonstrate safe behavior and practices at all times. Identify gaps in safety standards, protocols, and behavior, as well as safety risks in the operations / environment and implement as appropriate or provide solutions to higher level technical staff and management. Evaluate situations and develop appropriate mitigations to safely complete work scope, including development / approval of Pre-task Plans and defining robust situational isolation protocol
Effectively gather information regarding turbine issues and performance. Diagnose, recommend, and implement solutions to complex issues to optimize production output. Effectively partner with Field Support as needed to ensure success in performance and issue resolution. Communicate pertinent information to key individuals. Will be regarded as starting point in “significant” turbine issue feedback loop including the generation, refinement, and validation of Best Practices
May lead 1-2 small projects, demonstrating effective project leadership and delegation
Promote and foster strong team environment, not only within technical staff, but across partner departments. Assist teammates in accomplishing operational objectives / goals, as well as mentoring lower level technical staff. Will be a champion for change management initiatives and enables team spirit and cooperation
Strong attention to detail and execution excellence
Ability to constantly climb stairs and ladders 60-125 meters in height, in order to access work area
Ability to frequently lift, push, pull, and carry items up to 50 lbs in weight
Ability to frequently walk, stand, look up/down, balance, stoop, twist, kneel, and bend
Ability to constantly grip and manually manipulate, often with repetitive motion, items such as, but not limited to, hand tools and turbine parts
Comfort constantly working in confined spaces and at heights over 100 meters
Ability to speak, read, comprehend, and write in English
Ability to successfully participate in all training courses, including controlled decent
Ability to hear and see, including the ability to perceive depth and distinguish colors, sufficient to perform job functions and use close range radios
Comfort working remotely in a Turbine as part of a team with limited supervisory interaction
Ability to work in a respirator, including passing a respirator medical evaluation and fit test (required to be clean shaven) as some assignments may require respirator use

Service Technician Resume Examples & Samples

May assist with or perform basic quality audits of less experienced staff
Effectively promote strong team environment by assisting teammates in accomplishing goals and mentoring lower level technical staff. Visibly support and promote change initiatives and team spirit and cooperation
Have core knowledge that is platform speciﬁc including troubleshootng and safety hazards
Be able to train others on turbine operations, conduct maintenance without supervision, and understand the relationship between schematics and the systems
Internal candidates must be certified to Task-Based Certification (TBC) level 200

Service Technician Resume Examples & Samples

Acts as a safety role model, encourages and recognizes others completing safe acts and intervenes when unsafe acts are being practiced. Adheres to all safety standards and procedures. Identifies gaps in safety standards as well as safety risks in the environment, implements effective risk mitigation and provides recommendations to higher level technical staff and management
Independently initiates and performs most work tasks as well as follows defined instructions and maintenance schedules, executing plans as directed and performs according to written and verbal instruction from higher level technical staff
Effectively promotes strong team environment through assisting team mates in accomplishing goals as well as mentoring lower level technical staff. Visibly supports and promotes team spirit and cooperation, and supports change initiatives
Proactively looks for improvement opportunities to job appropriate processes and procedures and communicates through appropriate channels or implements improvements using the appropriate control management protocol
Interfaces with customer and may respond to customer inquiries. Will refer complex customer inquiries to higher level technical staff or manager. Demonstrates strong customer focus at all times
Performs other tasks as assigned

Service Technician Resume Examples & Samples

Conduct timely scheduled maintenances, respond and troubleshoot turbine issues
Always ensure and promote safe working practices
Be dependable, i.e. accurate, detailed and have good observations skills, follow complex technical instructions in English and improvise, when necessary, in order to complete work successfully and of the highest standard
Continuously identify potential troubles in the Wind Turbine Generators (WTGs) and actively contribute to operation improvements to help us build a brand worthy of reliable services and high performing turbines fleets
Understand each work scope, read and validate necessary service work instruction
High School graduate; Bachelor Degree an advantage
Background in Electrical or Mechanical experience preferable
Working experience in handling SCADA, GFRP an advantage
Not limited but advantage to have high voltage, operating cranes or forklifts experience
Has a valid driver’s license in Japan

Service Technician Resume Examples & Samples

Service and maintenance, trouble shooting for wind turbines
Wind turbine installation and commissioning
Take care of spare parts, consumable, tools and vehicles
Responsible for the safety on site under QSE principle
Complete required reports by using platforms and ERP systems like SAP
Keep connection and communication with customers and the company
Obtained technical education in Electric Engineering, Automation or Mechanical Engineering
At least 3 years related working experience, preferably in wind industry or service business
Able to read and write English

Lead Service Technician Resume Examples & Samples

Perform quality / performance audits of less experienced staff, processes and environment, identify gaps, and either take appropriate action or make recommendations for areas of improvement
Perform advanced level operational wind turbine maintenance and/or installation tasks as discovered or assigned, including proficient operation and use of specialized tools and diagnostic processes (e.g. data logger, Vestas Turbine Monitor, boroscope, thermal imaging). Document turbine issues as required and enter data into the company system (e.g. SAP). Interface and manipulate turbine control and mechanical systems to safely conduct service and/or installation tasks
Independently execute and perform most work tasks according to general direction and operational objectives. Review site level documentation, processes and procedures, and schedules for applicability and accuracy, submitting recommendations to appropriate project, site, or department managers
This role will require travel and working overtime, including working a flexible and variable work schedule as needed to meet business objectives
Ability to demonstrate strong working knowledge of all relevant industrial safety practices / protocols including situational energy isolation and risk mitigation
Able to effectively collaborate with employees at all professional levels, perform as a champion for change management initiatives, and respectfully follow supervision

Service Technician Resume Examples & Samples

The Service Technician will be actively involved the installation, operation, and maintenance of Wind Turbine Generators (WTGs) at one or more of wind farms in Taiwan
Attributes we are looking for
Team player, accountable, dependable, proactive, accurate, professional
Bachelor Degree required, preferably Engineering
Able to read, write, and communicate in English
Familiar with Windows OS and MS Office, SAP would be beneficial
Possess a valid driving license in Taiwan

Service Technician Resume Examples & Samples

Electrical and mechanical operations
Responsible for a frictionless operation of our turbines and use of our systems like Condition Monitoring / Remote Control
Creating follow-up orders
Comply to Vestas’ and client’s procedures, processes, policies and instructions, including Health & Safety
Directly reporting to Technical Teamleader Region 3
Completed electrical or mechanical degree, Dutch MTS (electrical background is preferred)
Minimum 2 years of mechanical and/or electrical experience, preferably with high voltage
Good English and Dutch are mandatory
Basic knowledge of MS Office and driver's license (class B)
Living in the area of Bergen op Zoom or willing to relocate on own expense
Flexible attitude, ready to work longer hours if needed and to perform a weekend duty on rotation. Occasionally, assistance might be required on other nearby sites

Service Technician Resume Examples & Samples

Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction
Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location
Documents all service related activities
Provides re-training and follow-up training at customer sites
Inspects vehicles by checking vehicle condition and literature supplies. Maintains vehicles by keeping records of service manuals, scheduling, and completing repairs and maintenance service

Service Technician Resume Examples & Samples

Minimum basic knowledge of control systems, electrical network
Experiencein serviceat industrial cooling (water chillers)is required with min. 2 years of experience
Ability to work alone
English knowledge is advantage
PC operator skills
Good communication skills - customer focused

Service Technician Resume Examples & Samples

Will receive service calls from our Service Resource Center, including brief description of equipment/system malfunctions
Maintain a clean and safe work area. Pick up and properly dispose of all trash associated with SimplexGrinnell tools and equipment at the end of each work period so as to prevent damage or loss
Will be required to be "On Call"

Service Technician Resume Examples & Samples

Service Technicians diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment
Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction
Obtain customer signature upon completed service call assignment

Senior Service Technician Resume Examples & Samples

Deliver a high class customer experience by providing a high standard of customer service, including problem solving whilst building customer relationships and identifying sales opportunities from which you can earn personal reward
Cover emergency call outs if required
Excellent communication and relationship building skills
Hold a full UK driving Licence

Service Technician Resume Examples & Samples

Working with us to create a Zero Harm environment by maintaining a safe and secure work place and adhering to safe practices
Carry out all routine maintenance on fire and security systems
Ensure all tools and spares are correct and stock levels are maintained utilising organisational skills
Previous industry experience and electrical knowledge would be desirable
Experience servicing Fire Alarm, Intruder, CCTV and Access Control Systems is preferred
Knowledge of addressable and conventional fire detection systems would be desirable
Be skilled in fault diagnostic and repair
Be reliable, trustworthy, self motivated with the ability to work alone as well as in a team
Qualified as an Electronic Engineer/Electrician or 17th Edition Electrician desirable

Service Technician Resume Examples & Samples

To provide a high level of maintenance and customer care
To promote the company’s excellent service levels and reputation
To liaise with the Regional Service Manager and the Customer Service Advisors/Administrators to ensure smooth operations for the company
To carry out routine maintenance on all disciplines (after training)
To ensure all Health and Safety requirements are adhered to at all times
To cover emergency call outs if required
To ensure tools and spares are correct and the stock levels are maintained
To ensure company vehicle is serviced, maintained and cleaned
To carry out specific duties as directed by the company’s management, from time to time
Sound technical knowledge of Fire & Security products and systems
Good understanding of BS, NSI (NACOSS) BAFE, FETA and IEE Requirements
Good knowledge and understanding of Health and Safety requirements
Communication, organisational and inter personal skills

Service Technician Resume Examples & Samples

Perform service activities on electrical fire alarm systems, access control and security systems
Troubleshoot systems and perform necessary repairs
Service panels with up to 32 zones with minimal supervision
Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics and operational/product manuals
Evaluate and diagnose equipment that requires servicing as well as troubleshoot problems
Provide specific solutions and recommendations to customers on the most efficient and cost effective methods to return equipment to working order
2 or more years of experience as Service Technician within the Fire Protection or related industry
Completion of a Canadian Fire Alarm Association (CFAA) certification or equivalent provincial certification
Demonstrated high level of customer service
Ability to present information through the spoken or written word, read and read and interpret complex information
Possess a valid motor vehicle license (Class G)

Service Technician Resume Examples & Samples

Exhibit effective customer service skills, by consistently communicating with the Service Dispatcher, A&D Service Manager, and our customer to ensure complete customer satisfaction
Must adhere to all OSHA and SimplexGrinnell safety policies and procedures
Ability to read and interpret blueprints, diagrams, and specifications used in installation activities

Service Technician Resume Examples & Samples

Perform service and repairs on electronic fire alarm systems and other related building system at customer sites
Service, troubleshoot and install many different manufacturers equipment including Simplex and Tyco products
Read and interpret blueprints, diagrams, submittals, specifications, schematics, operational product manuals, and system software programs
Manage daily call activity, as required by the customer’s request, assist customers with all questions and concerns in a timely and professional manner

Service Technician Resume Examples & Samples

Service Technician I Employees responsible for the execution of service schedules including routine servicing, inspection, and up sell to successfully complete projects while exceeding customer’s expectations
Applies knowledge of broad work area procedures and activities
Applies attention to detail and task accuracy
Selects appropriate procedures to resolve problems which may involve uncommon variations

Service Technician Resume Examples & Samples

High level of support to sales team by doing all we possibly can to support their efforts with demo products
Very clearly show and understand the importance of demo products being maintained to high standard to ensure good and professional demos
Always be a part of the solution to secure the next sale. Be ready to help sales team to perform the best possible demo
Try to foresee any challenges and overcome these, both for own tasks but also for our customers and sales team
Educated electrician, electronic engineer or similar background
Good understand of mechanically components

Service Technician Resume Examples & Samples

Engage in team meetings to drive performance improvements
Achieve monthly service performance metrics
Take complete ownership of the service call while on-site resolving issues following call handling and call closure procedures consistently, and promoting a high quality of service
Prioritize calls and act decisively on behalf of the customer
Responsible for follow-through to ensure call completion
3-5 years of experience in electronics, and strong electromechanical troubleshooting ability
Successful completion of 240 hours of product training is required
Strong PC and TCP/IP diagnostic skills are required
Ability to navigate the Internet and internal documentation to locate solutions
Understanding MS Windows functionality, and basic PC hardware troubleshooting fundamentals
Must be able to read blueprints and schematics
Strong risk management and organizational skills
Demonstrated ability to receive direction from and provide assistance to other team members
Demonstrate initiative by escalating and resovling issues at the service call level
Strong customer service skills required. Must be able to maintain a positive interaction with the customer during a service call
Ability to attend customer meetings and conduct customer training (i.e. setting passwords)
Strong selling skills, including the ability to identify and suggest basic and complex system enhancements to customers when appropriate

Service Technician Resume Examples & Samples

Diploma holders and above in Electrical or other Engineering or relevant technical discipline, preferably with 2 years of relevant working experience
Intermediate IT knowledge including IP networking, Microsoft Office, Internet and Email
Meticulous, well organized and with great ability to analyze and solve problems
Customer centric, strong customer service mindset
A good team player with commitment and initiative

Senior Service Technician Resume Examples & Samples

Could be assigned to lead a team of technicians to fulfill jobs assigned
Liaising with customers to resolve complaints cases
Assist or involve in schedule planning & prepare reports for management’s review
Any other duties as deemed necessary from times to times

Advanced Service Technician Resume Examples & Samples

High school diploma with minimum 4 years of technical experience or equivalent military experience
5 years HVAC controls (programming/configuration), fire alarms, security, direct digital controls (DDC) systems and/or computer IT
Experience in ComfortPoint Open (CPO), Tridium, Enterprise Building Integrator (EBI), HC900, XL5000/Care, Digital Video Manager (DVM) and some older DDC controllers preferred

Service Technician Resume Examples & Samples

Readjust equipment, repair or replace inoperative equipment and test for operation
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies
Service and repair Commercial security/Fire Alarm/CCTV/Card Access systems
Minimum 2 years experience installing and inspecting/repairing Tyco Integrated Security or comparable product line
Electrical/Electronic background

Service Technician Resume Examples & Samples

Health and Safety competencies required: Manual Handling, COSHH, Personal Track Safety (can be provided if not trained)
Understanding of the Health and Safety at Work Act, Pass medical examination including drugs and alcohol screening
Excellent understanding of English language (written and verbal)
Will be qualified through an apprenticeship programme to NVQ level 3 or above or equivalent demonstrable experience in mechanical / electrical / electronic engineering
Previous experience in a similar role within the rail industry
Experience of Electrostar units or other modern EMU’s an advantage

Service Technician Resume Examples & Samples

Natural Gas/Biogas internal combustion engine maintenance
Service and maintenance on natural gas/biogas power plant systems
Interpreting equipment specifications
Identifying parts needed for given maintenance tasks
Coordinating multiple activities
Time keeping
Keeping maintenance records
Operating procedures
Maintenance procedures
Maintenance techniques
Health and safety standards
At least 5 years of experience as a Service Technician or similar position
7-10 years as a Service Technician for NG/Biogas engines
Fault diagnosis and troubleshooting
Ability to read wiring diagrams
Piping and instrumentation diagrams
Power plant operations
Experience on CAT and MWM engines
Experience on Jenbacher is also a plus
Must have the ability to travel, drive a company vehicle
Carries out the duties of Plant Operator when requested by Supervision
Relieves Plant Operator during sick and vacation days
Relieves Plant Operators from call out duties as assigned by Supervision
Performs all pre-overhaul activities prior to beginning assigned tasks
Responsible for having the correct tools for the job at hand
Responsible for keeping all tools in a safe use condition
Responsible for having all torque and precision devices calibrated
Responsible for all reports and maintenance activities associated with the maintenance being performed
Suggests changes in working conditions for safety and/or use of equipment to increase efficiency of the Plant or work force according to Company policies and procedures
Maintains daily log of activities, hours worked, driven, and activity
Interprets Company policies to workers and enforces safety regulations
Ensures all cutting and welding, confined space and lock out/tag out devices are used and maintained while work is being performed
Maintains time and production records according to company policies and procedures
Analyzes and resolves work problems or assists workers in solving work problems
Demonstrates professionalism in all activities to encourage personnel within the Plant to do the same
Ensures work area is maintained in a safe, neat and orderly appearance
Responds to equipment malfunctions on off hours as needed
Informs Supervisor of any problems or concerns
Perform assigned maintenance duties during plant shutdowns
Performs miscellaneous jobs as assigned

Service Technician Resume Examples & Samples

Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, warewashing, and other specialty food service equipment
Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
Drive your income through quarterly bonuses by meeting efficiency and productivity goals
Ability to frequently kneel, bend, squat, push, pull , reach, and occasionally lift and carry up to 70 pounds
Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
Ability to work on ladders, roofs, and in rare cases, high, precarious places

Service Technician Resume Examples & Samples

Test, calibrate verify system and peripheral devices. Testing to be performed according to all applicable standards and codes (e.g. ULC536)
Update Customer drawings/documentation with any configuration or model changes
Ensure all assigned Preventive Maintenance tasks are completed in the time allotted and the month scheduled
Be responsible for Honeywell assets such as Tools, proprietary Software, site database info etc
Attend and complete training programs as required
Technical College Diploma in HVAC/Electronics or HS diploma/GED and 3 years HVAC experience
1 year Microsoft Windows Operating Systems and Microsoft Office Suite
Knowledge of Control systems, Mechanical system operation and building facilities. Honeywell Installed Systems Product knowledge e.g. EBI, XL5000, CARE, ComfortPoint, PCs and general network knowledge. (For HVAC TECH)

Service Technician Resume Examples & Samples

Perform Refrigeration equipment upgrades as directed
Travel to customer site, interact in a professional manner
Troubleshoot, diagnose and repair customer’s refrigeration and lighting equipment
Must have a current and valid driver’s license
5+ years industry experience preferred

Service Technician Resume Examples & Samples

Effectively communicates verbally and in writing with customers and co-workers
Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs
Daily travel to customer sites, occasional overtime, and sporadic on-call emergency service is required to meet customers’ needs
A High School Diploma or equivalent and 3-5 years of trouble shooting industrial /commercial mechanical systems
Operating knowledge of Microsoft office software and working proficiency with hand heldcomputer (i.e. Smartphone, iPad)

Service Technician Resume Examples & Samples

First years of post qualification experience in a service / engineering or similar position within the biopharmaceutical market
Relevant technical apprenticeship or craft equivalent in order to perform a service on a filtration, separation and purification system/equipment in the biopharmaceutical industry
Relevant technical qualification to perform the service on the respective equipment/system. Detailed knowledge of apertures, fittings, valves, measuring devices and electrical installation is a must
Cross trained in electrical / instrumentation / mechanical is essential
Fluent in German & English; French & Russian will be recognized as additional value

Service Technician Resume Examples & Samples

Compliant confirmation and failure analysis of systems and accessories returned for service
Logistical and administrative support of external vendor system repair
Repair of RF systems and associated accessories
Repair of Laser systems and associated accessories
Repair of IPL systems and associated accessories
Run validated final test on repaired systems
Accurately document all service activities and generate service reports
Perform backup technical phone support as a backup to the customer support group
Adhere to all Solta and GMP regulated procedures and processes
Build/design text fixtures used to service and test systems
Phone technical support for external and internal customers
Service documentation
Minimum 2 year degree in electronics, engineering or equivalent experience
Minimum 6 years of service or engineering experience preferably in a medical device, quality regulated environment
Ability to read and troubleshoot basic electronic schematics and circuits
Ability to read mechanical drawings
Familiarity with Word & Excel
Ability to assemble tools or products with minimal documentation
Ability to work with oscilloscopes, DVM, calipers and hand tools
Ability to troubleshoot and investigate the root cause of problems
Good English skills with effective verbal, writing and reading abilities
Organized and dependable
Candidate should be a strong team player with the demonstrated abilities and willingness to wear “multiple hats” and perform a wide range of tasks (from menial to analytical) within a dynamic environment
Acts as a mentor to level 1 Service Technicians

Senior Service Technician Resume Examples & Samples

Conducts Engineering Analysis
Prepares Service Reports & Technical Reports
Provides findings & recommendations based on units checked
Generates Billing of Materials

Service Technician Resume Examples & Samples

Incorporates Milgard's vision and values into day-to-day activities and behaviors; guides and motivates others to remain committed to the Milgard philosophy
5% Team Building and Support
A minimum of three years prior customer service experience required
Excellent written and oral communication skills and customer service skills

Service Technician Resume Examples & Samples

Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
Demonstrate a high level of customer service
Maintain truck inventory to ensure timely response to customer needs
Strong organizational skills, positive attitude, and an ability to learn quickly
Retain any licenses that are required by National, State and Local codes
NICET Level II certification

Service Technician Resume Examples & Samples

Ensure all GEM owned equipment is kept operational and in compliance with state regulations
*Pass a company issued drug test and agree to random testing as regulated by the Human Resource representative***
*Pass a company background investigation***

Service Technician Resume Examples & Samples

Provision of installation, commissioning and service on instrumentation in accordance with customers and company procedures and instructions
Diagnosing technical problems, determining corrective actions, and repair products and/or systems via remote or on-site service
Maintaining and developing a high level of customer satisfaction while actively seeking opportunities for the sale of company products and feedback leads to the sales department
Maximizing profitability of each job
Keeping up to date with techniques and technologies in the process instrumentation / process control industry
Providing assistance via service calls during and after hours as necessary

Service Technician Resume Examples & Samples

Phone support
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents
Contributes to customer satisfaction by executing Service work according to customer order and expectation

Service Technician Resume Examples & Samples

Conduct routine repair, diagnosis, service, support and upgrades to all Thermography Systems products
Assist Engineering in development and implementation of system upgrades, ECO's, and new product implementation. Provide detailed product feedback so that corrective action can be implemented
Develop standard repair and maintenance procedures which will be documented to company and ISO 9000 standards
Provide technical support in the development of customer service spare parts inventory, including establishing requirements for contents and quantities
As required, effectively provide customer support via telephone or email regarding technical repair issues
Provide accurate repair cost estimates
Participate in the development and implementation of training courses
Support the servicing of demo, rental and trade-in equipment
Support annual Inframation conference and international training seminars by attending them as needed
Requires a minimum of 3-5 years prior work experience in a related field
Requires an AS degree in electronics or equivalent
Strong electro-mechanical troubleshooting skills, proficient with using electronic test equipment required, e.g., oscilloscopes, digital voltmeters, and signal generators
Proficiency in Microsoft Office, Word, Excel, Outlook
Good interpersonal communication skills
1-3 years prior experience servicing thermal imaging equipment preferred

Service Technician Resume Examples & Samples

While performing the duties of this job, the employee is required to sit, stand, walk, climb, bend, crouch, use hands and fingers to push, pull, carry, reach above head and lift and lower over 80 lbs. The employee may also be required to work at heights and outside in all types of weather conditions
Ability to understand and become proficient in provided safety training programs and follow all workplace safety standards
Personal Protective Equipment, Fall Restraints, Confined Spaces, Blood borne Pathogens, Hazardous Materials, Lock Out/ Tag Out, safety requirements on job specific machines
Final check out of plants and related equipment in Final Assembly
Communicate proficiently with customers and dealers to ensure that business relationships are maintained
Assist during customer plant start ups in order to gain an understanding which will allow you to perform start ups individually
Work in Final Assembly and Electrical Departments to gain an understanding of CON-E-CO equipment
All other duties and responsibilities as assigned
High School Diploma or Equivalency Degree required
Effectively use JDE for parts order entry and research
Interact and work with other departments to achieve a common goal of delighting the customer
Basic understanding of computers and phone systems
Able to travel on short notice and for extended periods of time; including international travel as needed
Basic knowledge of hand tools
Able to work required hours and dependable work attendance
Ability to read and interpret AutoCAD drawings

Service Technician Resume Examples & Samples

Works independently or in a team environment without supervision
Communicates effectively and professionally with supervisors and customers regarding repairs
Do building & equipment maintenance, general housekeeping
Qualified mechanical experience
Be go to person in areas of expertise (Electrical, HVAC, Slide Out, Pneumatics & Body Repair)
Assists customers over the phone with technical issues and/or questions
Truck and Coach Licence "310T" certification is needed
EPA certification for the handling of refrigerant; (a good +)

Service Technician Resume Examples & Samples

Diagnose and repair Electrical. HVAC, suspension, Pneumatic and Brake Systems
Act as a worthy representative of Prevost at all times
Comply with the quality and safety standards of the organization
Provide customer service while upholding the level of performance and quality and quality of the motor coach to ensure repeat business and continued loyalty of our customers
Diagnose and repair customer equipment
Pass required aptitude test
Go to type person in areas of expertise

Service Technician Resume Examples & Samples

Under direct supervision from higher level technical supervisory and/or management staff, the Technician I utilizes skills and training to perform maintenance and/or installation work on assigned wind turbines at a basic level. The Technician I will follow specific schedules and procedures including safety protocol, turbine service and/or installation processes, and other direct and detailed verbal and written instruction. The Technician I is regarded as the “entry-level” team member on the technician team and will have minimal customer interface
Closely adheres to all safety standards and procedures. Identifies risks and gaps in safety execution in the operational environment and either stops work / escalates or implements defined and appropriate mitigation methods with appropriate oversight
Demonstrates risk-averse safety behavior at all times. Provides recommendations to higher level technical staff and management regarding everything safety
Encourages and recognizes others completing safe acts and intervenes when unsafe acts are practiced

Service Technician Resume Examples & Samples

Demonstrate ability to work independently and/or on a team with minimal supervision
Ability to demonstrate proficiency with Microsoft Office , Internet Connectivity, uploading and downloading files
Industry Certifications (A+ or N+)
Mechanical Background (gears, pulleys, belts, chains, motors, clutches, drive systems)- Computer skills
Experience or formal training in AC-DC electrical/electronics required
Functional knowledge and application of a multi -meter

Service Technician Resume Examples & Samples

Demonstrates behaviors, which support the Key Success Factors: Accountability, Adaptability & Customer 1st
Role Competencies: Innovation/Creative Thinking; Problem-Solving/Judgment; Achievement Orientation; Listening/Understanding/Responding
Two year Electronic Technologist diploma is desired
Previous technical CATV and/or Telco experience would be an asset
Must have a valid driver's license with a safe driving record
Must be able to lift and move equipment (approx. 80lbs) and work on ladders/poles at heights up to 40 feet
Willing to work flexible shifts and schedules; days, nights and weekends
Willing and able to work in adverse weather conditions
Must have good to exceptional P.C. troubleshooting skills

Service Technician Resume Examples & Samples

Day to day servicing, calibrations and maintenance
Achieve, measure and report on performance indicators and site service objectives within a continuous improvement environment
Monday to Friday Roster with some weekend work as required
Mechanical Trade qualification (essential)
Experience in Electricity or Maintenance Industry
Flexibility in working hours (on call roster)
Ability to work at heights

Service Technician Resume Examples & Samples

Performing repairs, including repairing, testing and calibrating of designated product lines
Perform disassembly, repair, assembly and troubleshooting on various types of valves
Must be able to read and interpret various drawings and schematics, customer specifications and IOMs
Perform receipt inspection of various valves and parts being able to verify and match incoming material with customer and Pentair Valves & Controls receiving documentation
Respond to customer inquiries as required, including troubleshooting
Inputting of data into inspection data base
Generates repair estimates
Provides service in the field at client locations
Must be customer oriented willing to work overtime as required. Understanding this may involve evening and weekend call in, often times with very little notice

Service Technician Resume Examples & Samples

Self-starter that can work with little or no supervision
Capable of performing physical labor
Valid Driver’s License with good driving record

Service Technician Resume Examples & Samples

Directly reporting to Technical Teamleader Region 2
High safety awareness
Minimum a few years of mechanical and/or electrical experience, preferably with high voltage
Living in the area of Leiden or willing to relocate on own expense
Occasionally, assistance might be required on other nearby sites

Service Technician Resume Examples & Samples

Ensure all assigned preventive maintenance tasks are completed in the time allotted and the month scheduled
Respond to and resolve Emergency Service Calls as required, in accordance with customer contract deliverables
Act as a mentor to junior technicians
Promote, build and maintain good customer relations
Carry out hazard and risk assessments for all tasks according to Honeywell policy and regulatory requirements
Be responsible for Honeywell assets such as tools, proprietary software and site database
2 year Technical Degree in Electronics, Networking or HVAC or High School Diploma/GED and 3 years of experience working with HVAC, fire alarm and/or security systems
Associate's or Bachelor's Degree in Engineering Technology
Independent and self motivated
Strong work ethic and a desire to learn new skills

Service Technician Resume Examples & Samples

This position is to provide a complicated level of technical support and highest level of customer service while servicing, inspecting and / or installing SimplexGrinnell and other multi-vendor products
Carry/move equipment and tools weighing up to 40 pounds Perform work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet or more
Maintain a clean and safe work area Pick up and properly dispose of all trash associated with SimplexGrinnell tools and equipment at the end of each work period so as to prevent damage or loss
Will be required to be "On Call” working alternate shifts or weekends to meet customer installation requirements

Service Technician Resume Examples & Samples

Utilize proper tools to align, drill and secure components with correct bolts and torque specifications
Understand the principle functions of ac systems
Facilitate customer installation training
Serve as customer liaison and provide technical support
Install and repair factory OEM and aftermarket air conditioning and heating units
Follow detailed work instructions and standard operating procedures
Ability to perform all required assembly operations in designated work area
Ability to interact with customers / customer representatives in a professional manner consistent with company practices
Ability to direct work activities of other associates in designated work area and provide detailed instructions related to assembly tasks
Strong troubleshooting and problem solving skills in related work area
Ability to multitask on various jobs while upholding the production schedule
Works closely with support departments ensuring all parts and consumables are on schedule as needed by the production team
Works closely with Electricians to assist in preparation of various assembly parts related to Electrical subassembly/prewire
Works closely with production team and Engineering to maximize labor efficiency and reduce redundant work
Introduces and implements new ideas to production team, follows through with those ideas seeking positive results
Works safely and efficiently to produce a high quality product with minimal downtime jeopardizing quality and safety
Three to five years or more related experience
Demonstrate experience using various power and pneumatic tools
Basic Math, ability to convert from domestic to international numbers, ability to convert fractions to decimals and vice versa
Ability to read and decipher blueprints from Electrical, Assembly and System Engineering
Basic computer skills and knowledge of common business software platforms and programs
One year certificate from college or technical school

Service Technician Resume Examples & Samples

Relevant qualifications
Valid Drivers Licence
Minimum 3 years Technical experience
Fault finding capabilities with experience in IDS and DSC alarm panels

Service Technician Resume Examples & Samples

To carry out modifications and installations when required
Repairing and maintaining pneumatic systems
Tracking and storing the department's inventory, including spare parts
5 GCSE, NVQ 3, ONC/D. Apprentice Trained
Recognized qualification from a vocational school or college with a focus in the Mechanical or Electrical field3+ years apprenticeship or equivalent experience in the Mechanical or Electrical fieldExperience of high voltage switching
Experience with machines especially packaging machines
Able to fault find on electrical/pneumatic systems and motor controllers/inverters
Excellent customer facing skills / customer focus

Senior Service Technician Resume Examples & Samples

Experience in installing, maintaining, and troubleshooting any of the following: relay logic, ladder diagrams, controls components, sensors & scanners, motor starters, relays, limit switches, proximity sensors, solenoids, servo drives, frequency inverters, linear drives, sorters and encoders
To develop and maintain a good working relationship across all levels in the organisation
Ability to prioritize and manage resources under high pressure
Multi skilled in both electrical and mechanical disciplines
Good communications skills at all levels both written and verbal
Experience of working to very high standards of health & safety
Passionate about learning, developing and improving

Senior Service Technician Resume Examples & Samples

To provide supervision to Service Technicians
To develop training plans for facility technicians and Engineering technicians
To develop and maintain a good working relationship across all levels in the organization

Senior Service Technician Resume Examples & Samples

To install, maintain, and troubleshoot relay logic, ladder diagrams, control components-- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tachs, and encoders
Repair and maintain Bus Systems for example profibus, asibus
To provide enriched feedback to enhance individual performance
To prioritize and manage resources under high pressure

Service Technician Resume Examples & Samples

Associate or technical college degree or Bachelor’s Degree in Engineering OR in lieu of degree High School Diploma/GED plus 5 years of experience in technically related field work in HVAC, DDC, Automation and/or IT
5 years of experience in HVAC systems, control systems, mechanical system operation and building facilities
5 years of experience with building systems, troubleshooting, PC, and general networking knowledge
5 year of experience in Microsoft Windows Operating Systems and Microsoft Office Suite
5 year of experience working with Tridium AX Platform
Expert knowledge of HVAC systems, control systems, mechanical system operation and building facilities Expert in any one area but possesses basic cross functional products and systems knowledge
Expert network and integration abilities to be able to work on multiple protocols like BACnet,

Service Technician Resume Examples & Samples

Respond to maintenance requests to assess and repair various types of fire alarm and mass notification systems
Perform assessment of system(s) and provide a detailed description of what is inoperable, what parts are needed, and how many labor hours are needed to make the necessary repairs to the field service supervisor. Must be able to work alone, and in a group setting to accomplish these tasks
Coordinate and schedule work completion and testing of repaired systems with the occupants of the facilities
Complete documentation of all work done
Promote, build, and maintain good customer relations
Keep supervisor informed of customer requirements and actual or potential customer problems
Complete hazard and risk assessments for all tasks according to Honeywell policy and regulatory requirements
Report near miss incidents and other opportunities for improvement
Be responsible for Honeywell assets such as vehicle, phone, computer, proprietary software, and tools
Must be able to pass a federal background check allowing access to a military installation
Must be able to work in secure areas while being escorted by security personnel
5 years or more of experience in fire alarm and/or mass notification systems
NICET Level II or higher
Experience in troubleshooting, repairing, and programming conventional and addressable fire alarm systems and mass notification systems to include but not limited to, Honeywell FS90 and FS90 Plus, XLS140 & 3000, XLS1000, Monaco, Cooper Wheelock, Simplex, Notifier and Federal Signal Systems
Experience in antennas, radio frequency, and wireless data transmission

Senior Service Technician Resume Examples & Samples

Plan and execute daily work demands based on site work rosters and schedules
Conduct re-certification of equipment and tools
Participate toolbox and daily work team briefings as well as upholding site safety protocols
Driver’s licence required

Service Technician Resume Examples & Samples

Conduct timely schedule maintenances, respond and troubleshoot turbine issues, and always, ensure and promote safe working practices
Should be dependable, i.e. accurate, detailed and have good observations skills, follow complex technical instructions in English and improvise, when necessary, in order to complete work successfully and of the highest standard
The technician is also expected to continuously identify potential troubles in the Wind Turbine Generators (WTGs) and actively contribute to operation improvements to help us build a brand worthy of reliable services and high performing turbines fleets
The Service Technician will be actively involved in the operation and maintenance of Wind Turbine Generators (WTGs)
Report to the Site Manager
Complete tasks timely as agreed with Site Manager
Specialist in either SCADA or GFRP will be advantageous
Previous experience in Wind Energy would be a plus

IT Service Technician Resume Examples & Samples

Familiarity with the proper & safe use of both power and hand tools
Ability to work under pressure and handle multiple demands from all levels of the organization and to work on a team with shared responsibilities
Some analytical problem solving & troubleshooting ability
Ability to lift 50 Lbs and carry for 50 feet
Ability to climb to the top of an access staircase & crawl under low-clearance conveyor
Experienced with Machining, Carpentry, Plumbing, Welding, HVAC, lifts, etc
Ability to read and interpret engineering prints
Experience with the execution of preventative maintenance software & activities

Service Technician Resume Examples & Samples

Sears Holdings has been selected as a Silver winner by the online trade publication Retail Touchpoints for its 2014 Channel Innovation Awards
Sears Holdings has been named one of this year’s 25 “Best Places to Work for Recent Grads.”
Sears Holdings is ranked in the top 100 in the 2013 Best Adoption-Friendly Workplaces by The Dave Thomas Foundation for Adoption
Diversity MBA Magazine names two Sears Holdings leaders to its Top 100 Under 50 Diverse Executive & Emerging Leaders 2013 list
For the seventh consecutive year, Sears Holdings has been recognized by G.I. Jobs on its Top 100 Military Friendly Employers list. For 2013, the company is ranked at #14
Providing timely and quality repairs of customers’ products
Maintaining high-quality customer service and care
Promoting and selling additional products and services
Meeting key performance metrics and/or productivity goals
Providing knowledgeable and courteous repair service
Looking for ways to improve business performance and enhance the customer experience
Communicating benefits of the Value Added Services Process to the customer
Maintaining truck stock inventory within the prescribed company guidelines and standards
Following the truck maintenance schedule and keeping a clean, organized truck
CFC/EPA Certification is required (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)
At least 1 – 2 years of appliance repair or refrigeration experience, preferred
Ability to use a computer for parts inquiries and ordering
Working mechanical knowledge, including the use of tools and test equipment
Ability to perform accurate repair of customer product
Ability to follow directions and specific process steps to ensure quality workmanship
Flexibility to work variable and flexible hours, including overtime
Must complete all technician training elements within required timeframes
Must possess and maintain a valid state driver’s license for the state in which you are applying
Must pass pre-employment drug screen and criminal background check
Ability to occasionally lift up to 100 lbs

Service Technician Resume Examples & Samples

CFC Certification is required (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)
At least 1 – 2 years of appliance maintenance or repair technician experience, preferred
Must possess and maintain a valid state driver’s license

Service Technician Resume Examples & Samples

Actively carries out advanced electrical / mechanical troubleshooting, analysis and provides recommendations on all product lines supported by Trojan Technologies
Provides detailed reports and analysis surrounding complex site issues to achieve customer satisfaction
Carries out and / or supervises equipment start up procedures as specified in the work order or job scope documents
Implements parts replenishment initiatives as required and assists the customer to determine the correct part numbers and install the parts if required
Conducts comprehensive training of on-site personnel focusing on product knowledge transfer, equipment operations and maintenance, new procedures, component identification / description, electrical, mechanical, controls and troubleshooting
Provides “Classroom” Trainings to our customer and service reps if required
Effectively diagnoses and troubleshoots system components utilizing complex diagnostic equipment and actively pursues solutions for complex operational issues
Prepares Start-up and Service reports for all work completed in the field
Provides written feedback to Trojan Engineering and Production departments regarding quality control or operational problems with the equipment in the field. Recommends changes in the design or assembly of equipment required to improve performance
Develops effective working relationships in the field with customer personnel, contractors and service providers to achieve customer satisfaction
Performs commissioning level services and provides mentoring services and technical assistance at customer sites
Provides telephone support for customer and sales & service reps
Delivers Emergency Rapid Response if / as required
Ensures availability of appropriate documentation prior to site visits
Adheres to all applicable Health & safety policies
Assembles and dismantles the Demonstration Units at the tradeshows in Europe where Trojan exhibits
The candidate will be required to travel extensively throughout Europe
Completion of technical training seminars regarding Trojan product lines and required controls platforms
Fluent written and spoken English as a second language is essential
Post-secondary accreditation in an Electrical / Electronic discipline
2-4 years’ demonstrable experience in a field related to electrical / mechanical systems with direct relevant experience in Electrical Analysis and Troubleshooting. Ability to carry out safety checks on electrical equipment according to the national and local regulations
2 years experience in UV Water industry
Accreditation on PLC’s (Siemens / Allen Bradley / Mitsubishi)
Advanced knowledge of all existing UV products in the market
Well organized self-starter with effective project management skills
Superior Customer Service Skills with demonstrated conflict management and negotiation skills
Excellent verbal and written communication skills, with the ability to relate well to both the customer, and to all levels of the organization
Demonstrated presentation skills, including the ability to communicate with learners from various technical backgrounds: i.e., discussion leading, questioning, responding and fielding skills
Ability to utilize various software platforms i.e. Microsoft Office and Equipment
Health and Safety awareness training, more formal certification an advantage

Lead Ski / Snowboard Service Technician Resume Examples & Samples

Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting products
Act as a mentor who can train and lead the Tuning Center Service team with effective communication
Supervise and direct the Tuning Center Service team to maintain a clean, organized and safe work environment
Responsible for performing quality tunes and repairs to customers' equipment
Ensure that all work orders are written up accurately and in compliance
Establish professional, yet personalized rapport with customer upon contact; by phone or in person
Describing and promoting Tuning Services offered and products in line with customer's express needs
Register access to ring up sales, lead all Service Technician duties and adhere to all store policies and procedures
Product knowledge of Snowell and Winterstieger equipment – preferred
Ability to stand for long periods of time – required

Service Technician Resume Examples & Samples

Perform service and repairs of compressors and compressed air treatment equipment at customers in Sweden
Perform Parts Identification activity when required and forward the information to the Service Coordinator for order entry and administration
Communicate efficiently with Service support organization and Service supervisor for quick problem resolution
Make service reports in a timely manner and if required root cause analysis
Use the IT tools as required (on a daily basis) to correctly record customer activity & time management and ensure required information is recorded correctly
Use Techdirect tool on a daily basis to increase Service Technician Best-Practice; technical knowledge; and reduced time-to-resolve
Explore/report about new business opportunities for parts sales, new compressors, aftermarket products and service contracts at existing accounts
Weekly reporting of activities, travel expenses and general comments
Participate in training courses and meetings organized by IR
Back-up for each other in the service team
Promote and sales of aftermarket/service products and service contracts
Drive Customer Satisfaction by timely resolve issues
Drive safe workplace culture
Continuous maintenance of CRM system (Siebel)
Participate in local engagement actions to drive continuous employee engagement
To follow IR Code of Conduct, IR procedures and policies and general office routines
In such case manager or responsible staff are unavailable, the position holder has the authority to after own good judgement take actions that are considered necessary to satisfy the customer requirements
Shall have completed necessary courses relevant to the market requirements

IT Service Technician Resume Examples & Samples

Analyzing Incidents to identify service restoration actions to be taken
Performing Incident investigation diagnosis and resolution
Assisting with the fulfilment of Service Requests
Assisting with the detection and recording of possible Problems
Provides basic support of telephony and UC systems
Creates knowledge articles for publication to technical and non-technical personnel
Work as part of an on-call shift rota for out of hours IT support
Comply with Cubic’s Quality Management System
Comply with Cubic Occupational Health, Safety and Environment policies and procedures
Comply with security in accordance with established policies and procedures of the organizations
Other duties as requested

Service Technician Resume Examples & Samples

Form 3 or above
4 years work experience in lift and escalator industry is an advantage
Registered lift and/or escalator worker under local ordinace (Cap. 618) is preferrable
Proactive and independent
Capable of using Microsoft Office package
Professional knowledge of elevator & escalator

Service Technician Resume Examples & Samples

Min. 4 years work experince in lift and escalator industry
Registered Lift and/or Escalator Worker
Good customer services skills
Active and energetic

Service Technician Resume Examples & Samples

Education in the field of electronics, electromechanics or mechanics
Good communication skill and customer service skill
Experience from customer service
Prior experience of elevator/escalator industry is an asset. Advanced knowledge of electronics

Service Technician Based Resume Examples & Samples

Carry out preventive and corrective maintenance tasks
Ensure Vestas health and safety procedures and quality requirements are
Maintain Vestas wind turbines at customer wind farms throughout the region
Report turbine conditions and collect turbine data for research analysis
High experience with Gamesa WTG
2 years technical degree in Electric or Mechanic OR a technical education prferably in Electrical / Mechanical Engineering
The ability to work at heights and in challenging weather conditions
Good English or French level

100

Service Technician Resume Examples & Samples

2 years fire alarm and/or security systems testing and inspection
Nicet II within 18 month's of hire
Fire Alarm Panel skills
Continuing education required while in this position

101

Service Technician Resume Examples & Samples

Meet customer expectations while performing quality installations
Professionally represent the company at all times
Learn to complete Service Acknowledgements with proper coding through communicating devices, such as laptop computers and/or hardcopy
Learn to program all systems via laptop computer

102

Service Technician Resume Examples & Samples

Fit Boots, Skis, Snowboards, Helmets and Poles to guest satisfaction
Must be mechanicaly inclined with the ability to use hand tools, power tools and heavy machinery on a daily basis
Must be able to work closley with other employees and comunicate effectivley
Adhere to safety procedures regarding the use of tools and equipment
Willing to become certified by ski binding manufactures
Assist other departments when needed
Assist in Retail sales and customer service
Keep shop clean, tidy and organized
Able to lift up to 50lbs
Must be 18 years of age or older - required
1 year service technician experience - Preferred
Ski and/or snowboard tuning experience - Preferred
Ability to work a flexible schedule including days, nights, weekends and holidays - Required

103

Service Technician Resume Examples & Samples

Ship and receive, load and unload, deliveries from vendors, customers and technicians
Make local equipment deliveries
Must be mechanically inclined with good manual dexterity
Only applicants that possess the essential qualifications will be considered
External candidates must successfully complete an employment background investigation and drug screening

104

Service Technician Resume Examples & Samples

Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites
Service, troubleshoot, and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell
Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers

105

Service Technician Resume Examples & Samples

The installation, testing, troubleshooting and repair of a wide variety of electrical and electronic equipment on our manufactured and packaged equipment. This equipment includes, but is not limit to: pumps, motors, valves, actuators, and transmitters, emission monitoring equipment, recorders, and programmable logic controllers (PLC)
Technicians will be required to install, navigate and alter all types of PLC’s (programmable controllers) PID loop controllers, VFD’s, HMI’s, and other control devices
Provide phone and on-line technical support for customer inquiries
Provide end user training and participates in cross training within the service department
Provides recommendations on retrofit/modifications to existing equipment
Carries a company cell phone and is on call for customer emergency service 24/7
Maintain service vehicle and inventory of company provided tools and spare parts for equipment
Completes all required service ticket information and gets customer acceptance of services and parts provided
Generates/ modifies technical documents to represent final field changes and corrections for commissioning of equipment
One (1) year experience understanding and apply National Electrical code (NEC)
One (1) year experience reading and understand P&ID’s, fabrication drawings, and electrical schematics
One (1) year experience troubleshooting experience with 480 VAC, and 24VDC wiring and circuits
Understanding of computer networking applications
One (1) year experience in the use of Microsoft Outlook, Excel and Word
Electrical and mechanical skills
Effective communication skills in English both oral and written
Demonstrated safe work habits in an industrial environment
Proven Mechanical Aptitude and ability to work independent to solve problems
A TWIC (Transportation Workers Identification Card) will have to obtained within first six (6) weeks of employment
Two (2) years’ experience working on all types of industrial, electrical and electronic equipment including, but not limited to motors, valves, actuators, transmitters and PLC equipment
Two (2) years’ experience with electrical troubleshooting, including the ability to read schematics and wiring programs
Two (2) years’ experience with safety, OSHA and NFPA 70E
Six (6) months experience with GE, Allen Bradley, and Control Logix Programmable Logic Controllers (PLC)
Two (2) year technical degree or 1 year electrical or equivalent in a relevant field or military service

106

Service Technician Resume Examples & Samples

Perform exceptional guest service along with efficient and quality repair and maintenance in snow sport equipment
Assist guests in evaluating their equipment needs
Service and repair customer merchandise according to established guideline
Maintain a safe working environment by adhering to safety policies and attending regular safety meetings with staff
Consistently follow the guidelines and steps of the services cycle as outlined in the brand standards
Demonstrate knowledge and understanding of current equipment and products
Must be knowledgeable of all facility opening and closing procedures

107

DVS Service Technician Resume Examples & Samples

Maintain devices independently
Assist in simple and complex installations
Provide technical assistance to other team members
Escalate and resolve issues when appropriate
Use of various hand and power tools; use of ladder
Take complete ownership of the service call while on-site resolving issues following call handling and call closure procedures consistently, and promoting a high quality of service. Prioritize calls and act decisively on behalf of the customer
Follow-up with customer to ensure call completion
Meet fill rate requirements, maintain parts inventories and anticipate parts required to meet or exceed goals
Assist in inventory management for the Service Technician team
3-5 years of experience in electronics required with strong electromechanical troubleshooting ability. (Associates Degree preferred)
A thorough knowledge and understanding of intrusion detection systems, electronic access control, CCTV, IP video, surveillance system
Working knowledge of DMP, Verint, 3VR, Milestone VMS products
NICET certifications preferred
Understanding of MS Windows functionality, and basic PC hardware troubleshooting fundamentals
Must meet and adhere to all safety guidelines and regulations set forth by the company and client
Must be open to change and act as an early adopter of new technology
Risk management and organizational skills desired
Ability to function in a team environment,
Demonstrate the ability to receive direction from and provide assistance to other team members
Demonstrate initiative, escalating and resolving issues at the service call level
Strong customer service skills needed
Maintain positive interaction with the customer during a service call
Attend customer meetings and conduct customer training, as needed (i.e. setting passwords)

108

Service Technician Resume Examples & Samples

Driving to locations as dictated by pre-set appointments according toterritory assigned. Responsible for maintaining safe driving habits and clean driver’slicense in accordance with company policy. Responsible for Service Truckinspections and reporting truck condition
Requisitioning parts from internal supplier necessary to perform field servicework.-Reviewingservice work orders generated for accuracy of shipper information for partsordered by customer care coordinator, parts to be requisitioned from internalsupply, special tools that may be required to complete service call, routinginformation
Participating in team/department meetings

109

SDI Service Technician Resume Examples & Samples

Ability and willingness to: read, and interpret technical manuals, procedures, and regulations; to write reports; to subtract, multiply, and divide in all units of measure
Minimum of 2 years of experience in applicable fields such as electrical, industrial, mechanical, maintenance or plumbing
Minimum of 2 years of water industry experience in ion exchange, water treatment, reverse osmosis or membranes and related equipment
Forklift certification / experience or ability to obtain forklift certification
Associate’s Degree in electrical, industrial / mechanical, engineering, or water treatment disciplines
Vocational training in applicable fields such as electrical, industrial/mechanical maintenance, water treatment, plumbing
College coursework in chemistry
Experience driving company vehicles such as panel vans or service trucks
Ability and willingness to be accountable and take initiative

110

Senior Service Technician m/f Resume Examples & Samples

To ensure that work is carried out to the highest standard and quality complies with all Amazon polices and guidelines, specifically Health & Safety policies/guidelines
To maximize availability of all mechanical and electrical equipment through continuous improvement and improve equipment efficiencies/cost reductions through Kaizens and other initiatives
To provide supervision to all Technicians
To develop training plans for all Technicians
To install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and materials
Ability to provide enriched feedback to enhance individual performance
5 GCSE, NVQ3, ONC/D, HNC, C&G 2330, 17th Ed. Apprentice Trained
Experience in sortation machines and conveyor systems, maintaining/configuring bar code scanners and experience of print and apply machines
Experience of planned preventative maintenance
Good communications skills at all levels. BASIC English communication skills (written & verbal)
Proven Language skills in English
Expert level knowledge in OEE and EAM tools

111

IT Service Technician Resume Examples & Samples

Maintaining and repairing desktop and peripheral hardware
Printer support
Build and deploy desktop PC's
Specialized applications support
Associates degree in Information Systems or HS diploma with appropriate IT certifications required
Minimum 6 years relevant experience required; or minimum 3 years’ experience in OSRAM SYLVANIA IT organization required
Strong troubleshooting and problem solving skills required

112

T Service Technician Resume Examples & Samples

Technical and Job related Responsibilities
Assist to test, calibrate verify system and peripheral devices. Testing to be performed according to all applicable standards and codes (e.g. NFPA 72)
Assist to verify system functional performance to ensure proper operations according to contract requirements and shop drawings/sequence of operations, etc
Assist to redline Customer drawings/documentation with any configuration or model changes
Customer Management Promote, build and maintain good customer relations
Health, Safety and Statutory Compliance  Carry out hazard and risk assessments for all tasks according to Honeywell policy and regulatory requirements
Administrative responsibilities
Be responsible for Honeywell assets such as Tools
Associate, Technical college degree, or Bachelor’s Degree in Building Automation, Engineering Technology or related field
1 year experience with basic building systems. Programming, PC, and general networking knowledge
To meet policy standards candidate must not graduate more than 12 months before start date
Basic knowledge of HVAC systems, control systems, mechanical system operation and building facilities
Basic knowledge of fire alarm system codes, NFPA guidelines, devices used and functions for fire alarm applications
Basic knowledge of security systems, access control, CCTV, digital video and controlling software
CFAA certification required for Canadian FA Tech

113

Service Technician Resume Examples & Samples

Higher School certificate level
Minimum of three years’ experience as a Service Technician
Driving license B / B-E
Good English and Dutch are mandatory; French an asset
Living in the area between Zelzate and Eeklo (Belgium) or willing to relocate on own expense

114

Service Technician Resume Examples & Samples

Ability to climb stairs and ladders 60-125 meters in height
Ability to stand, stoop, kneel, and bend for prolonged periods of time
Comfort working in confined spaces and at heights over 100 meters
Ability to hear and use close range radios
Strong field of vision including visual depth perception and ability to distinguish colors

115

Service Technician Resume Examples & Samples

3 years of experience installing communications in commercial and retail buildings as a Service Technician
Technicians must have experience pulling and terminating Cat5, Cat 6 cables
Fiber, Coax is a huge plus
Must be able to work with customers, and skilled enough to work independently
Must have experience with working service tickets
Company vehicle, phone, some tools and laptop will be provided by client. Technicians must provide their own basic hand tools (Snips, Punch Down, Screw Drivers etc)

116

IT Service Technician Resume Examples & Samples

Recording Incident details using the appropriate management tool
Assisting with classification and prioritization of Incidents
Performing Incident investigation and diagnosis (including resolution where possible)
Assisting with the fulfillment of Service Requests
Provide basic hardware and software support for all supported Personal Computer and Mobile Devices plus associated peripherals
Creating and maintain user accounts
Participate in audit activities related to the Incident, Request and Asset management processes

117

Senior Service Technician Resume Examples & Samples

ONC, C & G Level 3
Basic workshop skills
Demonstrate ability to lead a team effectively
Good communications skills at all levels. Excellent English communication skills (written & verbal)
Experience of high voltage switching, sortation machines and conveyor systems, maintaining/configuring bar code scanners and experience of print and apply machines

118

Suppression Service Technician Resume Examples & Samples

Perform installations and inspections of Kitchen Hood systems and Special Hazard Suppression systems
Previous experience in the Fire Protection industry preferred
Completion of High School diploma or equivalency
A valid motor vehicle license is required
Demonstrated mechanical aptitude and basic computer knowledge
Ability to transport equipment and tools weighing up to 40 lbs
Ability to work in restricted areas and adept at maneuvering ladders

119

Service Technician Resume Examples & Samples

Verify complete and correct paperwork for items upon arrival
Pre-test of various incoming products for repair
Organizing and staging of repairs (by priority)
Mechanical assembly / re-assembly
Tracking repair data / creating and printing repair reports
Quality and efficiency of workmanship and product output
Ability to learn and utilize company provided software for tracking purchases, receipt of materials, and return or replacement items
Must be quality oriented and have excellent attention to detail
Use of various electronic equipment (DMM, network analyzer)
Technical competence in utilization of complex electronic equipment

120

Service Technician Resume Examples & Samples

Performs depot-site servicing, repair and recalibration of company product(s)
Diagnoses mechanical, hardware, software and systems failures using established procedures
Performs batch records’ completion process
Troubleshoot, repair and recalibrate Cepheid instruments following approved procedures
Provide clear and concise documentation for all work in accordance with company procedures and ISO/QSR requirements
Responsible for completing the module service batch record (DHR)
Record depot order activities in company ERP System (SAP)
Proactively participates in the quality systems and quality improvement as directed by the Manager
Comply with ISO 13485 requirements and maintain effectiveness of the quality management system
Complete accurate service records both electrically and manually
Provide service to Sunnyvale site as directed by the Lead or Manager
May be required to write PDR or NCR as directed by the Manager
Perform visual final inspection
Order/replenish parts for service

121

Service Technician Resume Examples & Samples

Perform visual final inspection QA and order/replenish parts for service
4-6 yrs of experience with a HS Diploma/GED
Microsoft Office experience (Word, Excel, Power Point)
Knowledge of SAP is a plus
The Service Technician will be responsible for service support for our GeneXpert Product line, focusing on the GX modules
The job will offer a challenging role for a individual who enjoys the fast pace of a rapidly growing company that has cutting edge technology and market leadership in the Molecular Diagnostic market
Provide support of highly technical and/or sophisticated products
Achieve and exceed Customer Satisfaction
Perform routine standard procedures to isolate and fix problems in malfunctioning equipment or software
Document and report the company's product "design reliability" and "maintenance issues" and/or problems
Ability to effectively communicate complex technical failures and method of resolution is required
Prior experience of providing hardware and software improvement feedback, lifecycle maintenance
Capable of handling advanced complaints, troubleshooting, and knowledge of FDA & ISO requirements is essential
Strong leadership skills with the ability to effectively supervise others' when needed
Possess the ability to work with others in at business & technical level
An exceptional time management skill is a must
Ability to conduct presentations of technical information concerning specific projects or schedules necessary
Proficient in computer hardware and software knowledge
Ability to multi-task and prioritize events and maintain composure under high levels of demand is necessary
Ability to work independently and be self - motivated is required
Requires excellent systematic troubleshooting skills utilizing a structured and comprehensive process to determine the root cause and implement corrective action
Ability to work independently with limited supervision is essential
Proficient in reporting activities, maintaining local spare parts inventory

122

Service Technician Resume Examples & Samples

Servicing of various security systems
Advanced fault finding on various security systems
Willing to work standby shifts
Be prepared to work overtime
Controlling of issued stock
Matric. Technical Diploma (N5/N6) will be advantageous
Minimum of two years’ service experience
PSIRA registered with Grade E
Driver’s license

123

Senior Service Technician Resume Examples & Samples

Install, test, service, repair and undertake periodic preventative and corrective maintenance on medical devices and equipment ensuring conformity with company specifications and customer requirements, modifying and updating equipment when required, and respond to requests for emergency repairs to maintain customer satisfaction
Prepare and maintain detailed service and failure records, ensuring all documentation complies with legal and ethical requirements
Monitor and ensure the SME centre service KPI's and quality standards are met as per Abbott Nutrition procedures and requirements
Ensure reporting of all non-medical and medical Abbott enteral pump complaints received by the SME Service Centre into the ANZ Customer Feedback database and iQ Complaint Registering System as per Abbott Nutrition procedures. Direct all reports of medical complaints to the Abbott Pharmacovigilance department as per Abbott Nutrition timelines
Maintain pump spare parts inventory and commodities used for the repair of Abbott enteral pumps
Two years of technical experience in servicing/repairing medical equipment, consumer electronics, or equivalent equipment

124

Service Technician Resume Examples & Samples

To provide a reactive and pro-active maintenance service to all operational equipment
Provide a multi-skilled maintenance service, which covers both electrical and mechanical disciplines
Carryout modifications and installations when required
Liaise with contractors or external suppliers and clearly communicate technical issues
Ensure that work is carried out to a high standard and complies to Amazon’s Health & Safety policies/guidelines
Provide a service that ensures all mechanical and electrical equipment is running to it’s optimum performance
Provide a service that ensures all departmental KPI’s & SLA’s are met
Maximise availability of all mechanical and electrical equipment through continuous improvement
Carryout Planned Preventative Maintenance
Provide technical support/input to projects and initiatives
Continuously look to improve equipment efficiencies and cost reductions
Flexibility in working hours and shift patterns to provide cover for operational and PPM requirements
Self motivated and customer centric
Ad-Hoc requests as and when required
Able to fault find on electrical/pneumatic systems
Desirable skills, qualifications and experience: –
ONC, HNC, HND or degree
Siemens PLC’s step 5 & 7
VanDer Lande conveyor systems
Savoye conveyor systems
Experience of high voltage switching

125

Service Technician Resume Examples & Samples

Service, Test and Inspect Fire Alarm System
Maintain performance of assigned contract base
Service and support Honeywell Legacy Control System
Service and support Honeywell EBI User Interface
Generate time and material work orders
Forming and maintaining relationships with customers
2 year Associates or Technical degree or HS diploma/GED and 2 years equivalent work experience
2 years experience with HVAC control systems
NICET Certification, Level 2 preferred
Competent in Windows Environment
Experience with Notifier

126

Lead Service Technician Resume Examples & Samples

Installs appropriate devices; dismantles and reconstructs equipment as required by customer or the company
Follows proper schematic wiring diagrams and hook-up procedures
Three plus years electrical and electronic equipment experience with demonstrated mechanical aptitude. Please note Security Industry experience only candidates will be considered for this position
Ability to read blue prints and schematic drawings

127

Service Technician Resume Examples & Samples

Provision of installation, commissioning and service on instrumentation and Analytics products, including flow, level, analytical and field devices in accordance with customers and company procedures and safety instructions
Diagnose technical problems, determining corrective actions, and repair products and/or systems via remote or on-site service
Maintain and develop a high level of customer satisfaction while actively seeking opportunities for sale of company products and services
Maximize profitability of each job
Keep up to date with techniques and technologies in the process instrumentation / process control industry
Provide assistance via service calls during and after hours as necessary. Performs remote service assistance using remote connection and diagnostics tools
Timely and professional service reports
Act as service project leader by analyzing project requirements, clarifying scope and executing work

128

Service Technician on Region Sucha Dolna Resume Examples & Samples

As a Service Technician you will be required to develop a detailed knowledge of our wind turbines to enable you to perform daily maintenance and other field service related tasks. You will be responsible for electrical and mechanical operations - also covering installation activities, usage of our systems like Condition Monitoring / Remote Control , creating follow up orders. You will work with high voltage
Working to the highest safety and environmental standards whilst ensuring that service targets are met, you will be part of a team of technicians working throughout the region
Other duties will be to carry out periodic service inspections in accordance with Vestas specifications together with component replacement (both electrical, mechanical and hydraulic) and troubleshooting on the systems
Basic knowledge of MS Office

129

Service Technician Resume Examples & Samples

Direct reporting to Supervisor, who is respectively reporting to the Area manager
Mechanical experience
Willingness to travel to other sites when required
Fluency in Finnish
Good English skills in reading / writing, basic knowledge of MS Office and driver's license

130

Service Technician Resume Examples & Samples

Demonstrates risk-averse safety behavior at all times
Provides recommendations to higher level technical staff and management regarding everything safety
Performs basic level wind turbine service and/or installation tasks as assigned. This includes introductory operation and use of tools and basic turbine equipment
Documents tasks where required and enters data into the company information system (e.g. SAP)

131

Service Technician Resume Examples & Samples

2 yr. Technical degree or equivalent experience preferred
Familiar basic with electronic theory and test equipment
Capable of understanding and following written guidelines and requirements for supporting and servicing Trimble products
Capable of working with limited supervision
Survey experience strongly preferred

132

Service Technician TX Resume Examples & Samples

Execute repairs of the complete product range of serviceable items, with focus on TX8
Complete complex repairs
Support of service provider technician during repairs
Service provider technician training on new products
Key interface with Service Admin Team
Technical Support: Work closely with Service Technicians worldwide in resolving customer escalations
Interface with Service technology groups worldwide in the factories
Capable of understanding and following guidelines and requirements for supporting and servicing Trimble product
Strong computer skills. (i.e.: MS Windows, MS Word, MS Excel, etc.)
Fluency in German and English
Strong oral and written communication skills being able to communicate effectively via printed material, on the telephone, and over electronic services in German & English
Travel within Geographic region and within the International region when required by exception
Ability to meet expectations set by Service Manager
Technical Engineer graduate or similar
Prefer someone with a 5 yr. Technical repair experience

133

Service Technician Resume Examples & Samples

Observes the highest safety and environmental standards, the country health and safety legislation and ensures his personal safety, as well as the health and safety of his co-workers upon strict fulfilling of his working obligations
Performs complex work on repair, service, testing and configuration of wind turbine generators (WTGs) in accordance with the rules, instructions and other regulations
Performs troubleshooting of defects and ensures smooth operation of mechanical, hydraulic and power systems, control systems and automation of the WTGs
Performs scheduled engineering inspections, participates in planning and controls the performance of scheduled tasks
Controls the technical conditions of the WTG, using of our systems like Condition Monitoring / Remote Control systems, as well as the implementation of the rules for the technical operation
Prepares reports on the defects
Examines and repairs the WTGs
Detects and eliminates the breakages and damages within the deadline terms, participates in the investigation of the root cause for such breakages and creates reports
Provides scheduled maintenance of the WTGs in accordance with the applicable technical instructions and common standards
Participates in the planning of the necessary spare parts, materials, tools and consumables needed for the schedule and unscheduled services of the wind turbines
Keeps technical documentation in good order
Inform his direct supervisor of any defects revealed during his activity and submits proposals for their elimination within his competence
Completed technical training in the electro technical area or electromechanical
Good knowledge of written and spoken English

134

Service Technician Resume Examples & Samples

Responsible for providing on-site support to SimplexGrinnell customers which includes but not limited to: installation and service of sprinkler systems products including fire protection piping, valves and accessories for commercial and industrial applications, wet, dry, pre-action, and deluge sprinkler systems; after-hours, holiday and weekend on-site support
Install and service products and equipment with a minimum of direct supervision as requested by the Service Center in accordance with current standards. Provide follow-up service by calling customers who have recently been provided service and to make sure service was completed and satisfactory to the customers' needs
Properly maintain trunk stock inventory, test equipment, tools, and technical reference material. Complete service documentation as required by the position or requested by Departmental Manager in accordance with current company requirements

135

Service Technician Resume Examples & Samples

Adhere to all company policies and guidelines
Education - HS Diploma or GED Equivalent
Work Experience - No prior work experience required, experience in a retail environment or equivalent relevant experience preferred
Computer Skill - Basic computer skills with ability to learn
Other Requirements - Excellent customer service skills, ability to handle multiple customers and projects at one time, ability to troubleshoot and elevate questions or concerns to management
Preferred Skills - Average math skills and merchandising

136

Service Technician Operator Resume Examples & Samples

Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Operate vehicle in a safely manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers

137

International Service Technician for Generator Circuit Breakers Resume Examples & Samples

Install and service Generator Circuit Breaker (GCB)
Maintain and repair GCB components
Revise and retrofit installed GCBs internationally
Manage assembly sites
Lead multicultural assembly teams

138

Turbocharging Service Technician Resume Examples & Samples

Basic knowledge of turbocharger and engine principles, product range and repair techniques with ability to troubleshoot and provide information for investigation reports and operational inspections to assist customer improve the efficiency and operation of their product
Assembly and disassembly of mechanical components or turbocharger components for the purpose of repair, maintenance and installation, whilst in the workshop or at customer’s job site, to all ABB working instructions and quality standards
Skilled in the use of metric and imperial measuring tools, such as verniers, calipers, micrometers, gauges, etc. with high degree of accuracy
Cleaning turbocharger and turbocharger components to ABB standards using wet and dry cleaning processes, ensuring the integrity of the components material and dimension
Operation of rotating machinery, such as dynamic balancing machines, lathes, drills, boring machines correctly and in a safe manner, working with a high degree of accuracy
Team player in a small team of service engineers, mechanics, fitters and/or ship’s crew organizing the work on the job site or in the workshop to ensure that a work is completed on time and to all ABB’s quality and safety requirements
Ability to read and understand instruction books and technical drawings written in English and to communicate efficiently and effectively in a professional manner, verbal or in written, whilst understanding the importance of protecting the company’s propriety information and intellectual property rights
On 24-hour call and prepared to travel to respond to service calls from our customers anywhere in Canada and as directed by company management. Available to travel up to 40% of working time
Collaborates in maintaining controls of all special and hand tooling, slings, lifting and safety equipment to ensure that they are in good order
Acts as Company’s representative working to the company’s code of conduct and in an ethical manner to expand business activities and strives to satisfy and exceed customer’s needs
Observes all quality aspects and discipline for job execution, through standard presentation of components following service/repair, including final in-house job inspection to documentation within company guidelines/regulations, including the accurate and timely completion of service reports, evaluations, part requests etc
Reviews and evaluates shop and service working practices, suggest and implement corrective actions where necessary to improve the efficiency of the service performance level

139

Service Technician Resume Examples & Samples

Clean, evaluate, troubleshoot, adjust, calibrate, repair and test electronic medical equipment while maintaining established quality standards and service times
Performs calibration and alignment checks; makes adjustments, modifications and replacements as directed
Provide subject matter expertise to develop technical documentation
Communicate with customers (internal & external) and provide professional technical assistance. Provide diagnosis, problem isolation, and/or replacement part identification and problem resolution. Provide professional Customer Service support including research activities and accurate data entry into applicable B+L service management systems
Provide technical and general equipment and communications training for department personnel as needed. This may include participation in training material development
Assist with equipment processing, prioritization and/or customer support decisions when direct management is unavailable
Comply with all administrative policies and procedures associated with the Depot repair and service on B+L’s products
Develops a thorough command of the ophthalmic industry terminology, procedures, and technology as needed to provide support on products manufactured and distributed by B+L and for B+L’s customers
In addition to the listed duties, the incumbent is normally expected to perform other similar related duties as assigned
Medical device experience is highly preferred
Excellent interpersonal, customer service and communication skills (oral and written)
Ability to work well with others and exercise good judgement
Working knowledge of Quality systems (preferably medical device industry)
Working knowledge of computer and basic Microsoft Office suite – Outlook, Word, Excel, PeopleSoft

140

HBS Senior Service Technician NSW Resume Examples & Samples

Customer Survey KPI (satisfaction, Advocacy)
Contract Growth (Revenue)
Core Customer Retention
Increased Spot / Renewal Revenue
Increased number of return customers
Nil rejected Timesheets and Expense reports
Nil contractual abatement events
Contractual compliance
Maintenance and contract benchmarking and best practice
Maintaining a successful PPP and held in high regard internally and externally to Honeywell Ltd
Develop and nurture internal and external customer relationships with relevant stakeholders
Consistent delivery of Exceptional Service Support solutions and innovation to customers
Technical and personal development of junior technicians
Expansion of business value within the market via delighted customer philosophies
Consistently exceeding customer expectation
Managing the expectations of customers in terms of maintaining environmental conditions
Contractual compliance and avoidance of all abatement events
Keeping abreast of changing operational requirements and maintenance practices
Trade background in Security/CCTV and/or HVAC control systems with industry experience with
Installation
Fault investigation
Design and pricing
Knowledge of Security, CCTV DDC and controls systems
Electrical experience:- solid knowledge of electrical diagrams and electrical switching
Instrumentation experience – Knowledge of instrumentation devises and control applications
Excellent verbal and written communication skills (essential)
Good planning and time management (desirable)
Extensive estimation of works and pricing (desirable)

141

Service Technician Resume Examples & Samples

2 years experience with Fire alarm system codes, NFPA guidelines, devices used and functions for FA applications. Honeywell products knowledge – XLS140/3000, EBI, XLS1000, FS90
2 experience years with Security systems, access control, CCTV, Digital Video and controlling software. Honeywell Product knowledge of EBI/DVM, Access, CCTV, TEMALINE
2 years experience Microsoft Office – Word and Excel
Basic Selling Skills
Ability to work under limited supervision, work is generally not reviewed in detail. Guidance is available to review work as required
Makes independent decisions. Difficult, complex or unusual matters or decisions are usually referred to more senior authority
Security and other Clearances as required

142

Service Technician, Brooklands Resume Examples & Samples

Master diagnostic processes and associated tools
Help maintain cleanliness of vehicles and service center
Hybrid Experience a plus
Excellent oral and written communication skills as well as the ability to follow instructions required

143

Service Technician, Weybridge Resume Examples & Samples

Support entry-level technicians as needed
Degree or Certificate in Automotive Technology or equivalent experience
Relevant experience in a dealership environment, extensive experience in the automotive industry
Certification to repair A/C systems and handle refrigerant a plus
Maintain and perform top level professional integrity and appearance as an automotive technician

144

Service Technician Resume Examples & Samples

Troubleshoot and be a service expert working on alarm panels, CCTV systems and Card access systems
Service, install, troubleshoot, repair and perform maintenance and inspections on Tyco Integrated Security products
Work on customers networks
Training of the end user

145

Measure Service Technician Memphis Resume Examples & Samples

Must be legally permitted to work in the United States
Must be able to pass pre-employment requirements
General construction knowledge / experience

146

Service Technician Resume Examples & Samples

First Shift is from 8 am to 5 pm
Second shift standby is from 5pm to 12am and the person covering this shift must be available to take a call during that period. If the call is initiated less than an hour from the end of shift it can move to the next shift which is third shift
For the third shift it is from 12am -9am and any person on this shift must be available to take a call during this shift. Any call initiated less than an hour before shift can be left for 1st shift
Any call not completed or where time would run out for that shift should be handed off to the next shift person

147

BAS Service Technician Resume Examples & Samples

Produce leads for Service Support
Train customers on the features of the equipment they have purchased
Entry-level position

148

Service Technician Resume Examples & Samples

Troubleshoot and repair complex customer systems
Manage scheduled maintenance agreements
Coordinate activities of subcontractors when necessary
Create, load, and test system databases
Suggest system improvements, modifications, etc
Perform warranty work
Complete documentation for assigned tasks
Engineer small projects including upgrades and enhancements
Entry Level

149

Service Technician Resume Examples & Samples

Accurate reporting
Customer Service Orientated
Team Orientated
Commitment to Sandvik Core Values

150

Service Technician Resume Examples & Samples

38 Hours per week. Business hours
Providing prompt and efficient service for all customer service requests
Accountable for maintaining response times for all service calls
Local and Regional travel

151

Service Technician Resume Examples & Samples

Discuss the work to be carried out (what, how, why) with employees or with the client
Establish an efficient work schedule
Carry out the work while respecting the price and deadline established with the customer
Keep tools and equipment maintained and repair shop clean
Participate in technical clinics and seminars given by manufacturers in order to keep your skills and knowledge up to date
1 year in a similar position or good knowledge of the industry
Ability to work with manual and electrical tools
Product knowledge and technical expertise

152

Service Technician on Site Korytnica Resume Examples & Samples

Willingness to travel, nationally and internationally
Comfortable with working at heights, safety awareness
Open and friendly attitude towards teammates and others

153

Service Technician Austria Resume Examples & Samples

We reward professionals who go the extra mile to serve our customers
We are building a Service Management System (SMS) to drive operational excellence
We expect everyone in the team to respond to our customers’ needs quickly and with minimum overhead. Our team takes ownership, to drive to solutions for our customers
BTEC, ONC or HNC in Engineering or five year’s equivalent work experience / military training
Several years’ experience maintaining scientific research instruments, metrology, analytical measurement, medical devices or similar optical / electro-mechanical systems
Bachelor’s Degree in Engineering, science or related field preferred but not essential
Previous Field Service experience and knowledge desirable, preferably in the biotech industry
Good documentation practice and basic knowledge/understanding of GMP
Excellent written and verbal English is required with strong MS-Office skills
Experience with Proprietary software systems, Databases, Laboratory Information Management Systems, etc., an asset
Clean driver’s license required. Valid current passport
Up to 50% travel required, both domestic and overseas
Ability to lift up to 45 lbs

154

Breeder Service Technician Resume Examples & Samples

Conducts safety meetings
Coordinates and/or handles the movement of pullets
Performs field vaccinations and/or administers medications
May schedule and train other employees

155

Service Technician Resume Examples & Samples

Actively involved in troubleshooting of problems that occur
Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
Proactive focus on HSE including reporting and documenting of hazardous observations near misses and incidents
Mechanical or Electrical trade
Positive attitude and approach to day to day duties
68 GW of wind turbines under service, we use data to interpret,

156

Service Technician Resume Examples & Samples

Trouble-shoot customer reported problems
A minimum of 1 year of experience trouble-shooting and repairing complex mechanical equipment
Strong experience working on electromechanical equipment
A minimum of two years proven experience in building and enhancing Customer relationships
A valid divers license

157

Service Technician Resume Examples & Samples

Clean, service, and refurbish downhole tools
Assemble and disassemble tools
Visually inspect parts upon third party inspection completion
Take necessary measurements to fill the service reports (hand written and EDS)
Operate and maintain equipment
Operate crane & forklift to load/unload parts/materials
Perform various other duties and activities as assigned by Lead Hand /Shop Supervisor
Crane & forklift training
Previous shop experience considered an asset
Shop environment
Squatting, bending, lifting, reaching, and walking

158

Regional Field Service Technician Resume Examples & Samples

Provides technical analysis and troubleshooting for various computer technologies such as; IT communications facilities, personnel computers, mobile devices, printers, networks, servers and associated voice and data systems
Assist end-users with navigating support and request processing and provides a mechanism for resolution
Will use software and hardware based tools to aid in troubleshooting and repair of computers, networks, servers, fiber optics and cabling associated with technology
Handles assigned tasks thru incident and request management systems and provides regular reports to management on work performed
Works collaboratively with local and remote service providers to resolve issues affecting end-users technologies
Provides expert advice in testing and deployment of computer field technology
Ensure proper asset tracking of computer technology
Recommends, plans, purchase and deploys computers, mobile devices, communications equipment, audio-video and other associated voice and data technology as demanded
As required will lead and participate in IT infrastructure projects; coordinating and planning for local contract work across the region
Participates in and leads continuous improvement of end-user service delivery for Newmont’s regional or site IT operations, service planning, service quality and SLA performance, issue resolution and customer satisfaction
Co-ordinate a preventative maintenance programs to minimize the risk of unplanned downtime to on site infrastructure and network
5+ years’ experience in service or technical support role
Understand how to operate and troubleshoot multiple operating systems and general computing applications
Requires diverse IT generalized skill set enabling successful work completion remotely with minimal supervision and oversight
Self-driven individual, with a pro-active vision of IT Field Services
Able to adapt to ever changing technical and professional environment
Must represent one self in an professional manner while working with remote and local technology service providers
Applies skill set with a sense of urgency to deliver high quality IT services
Good organizational skills and be comfortable at communicating written and verbal methods while understanding the type of audience

159

Maintenance Service Technician Resume Examples & Samples

Work in compliance with all regulatory standards including EH&S, GMP, FDA, Radiation Safety, applicable laws, and internal policies and interpretations of the above as required
Interface with customers to ensure maximum customer satisfaction
Monitor and improve Up Time for site PBT systems
Complete and submit work orders in a timely fashion and includes all relevant details
Complete and submit all time cards and service reports in a timely fashion and includes all relevant details
Experience working as a Service Technician is a plus
Technically skilled with proven ability to troubleshoot problems, solve abstract issues, and interpret policies and procedures
Read and correctly interpret various engineering documents (schematics, wiring, piping diagrams, etc.)
Use standard electrical test and measurement instruments (Oscilloscope, etc.)
Safely work in regions of high voltage
Safely lift up to 70 pounds repeatedly
Work on elevated area with safety harnesses
Work independently or as part of a cross-functional team o
Maintain focus and work with precision over extended periods
Proficiency in Microsoft Office Suite (especially Excel)
Self-motivated and have strong sense of responsibility
Develop and improve procedures

160

Service Technician Resume Examples & Samples

Troubleshoot and repair equipment as required by customers. Read diagrams, schematic drawings, and service manuals to determine work procedures
Operate rigging equipment and dollies to place heavy machinery and parts
Fit bearings, align gears and shafts, attach motors, and connect couplings and belts (often to within a fraction of a millimeter tolerance)
Operate, align and test equipment, and make any necessary adjustments
Service and repair hydraulic, pneumatic and programmable logic controls
Perform tube to tube and fitting welds including all Quality Tubing grades
Have a working knowledge of tubing hook-ups to spools and reels, hydraulic hook-up to reels and foundation, and have the ability to identify and communicate problems with reels, equipment, and spools
Operation of hydraulic pump unit, level wind and foundation
Complete tasks within the specifications of NOV – ISE Canada and the designated QA system
Millwright, Heavy Equipment Technician, Electrician, or Instrumentation designation within the Province of Alberta as an Apprentice, Journeyman or Red Seal considered an asset
Welding designation within the Province of Alberta as an Apprentice, Journeyman or Red Seal considered an asset
3-6 years of experience in the manufacturing, oilfield, or mobile equipment service sector considered an asset
Class 5 drivers license with an acceptable driving abstract

161

Service Technician Resume Examples & Samples

Performs mechanical services/repairs to golf vehicles, turf or industrial units and trailers
Performs assigned duties on-site at a customer’s location
Responsible for assigned company vehicle
Maintain a professional attitude in appearance and actions
Makes deliveries or pickups from customers to provide a continuity of service and maintenance of accounts
Performs on the road service calls
Provides sales leads to management
At least 1-3 years experience with gas and electric engines
Ability to understand basic e-mail systems. Ability to utilize Smart Phone applications
Ability to effectively present information to customers, clients, and other employees of the organization
Ability to navigate smart phone and email account
Ability to understand basic electricity
Must have good driving record
Previous experience servicing golf cars is preferred

162

Service Technician Resume Examples & Samples

3 – 5 years as a golf course or related industry technician, including repair of hybrid and electric equipment
Comprehensive knowledge of machinery, tools and customer relations
Prior experience with providing Technical Support via phone, fax, email or onsite

163

Cryo Service Technician Resume Examples & Samples

Install, maintain and remove cryogenic pressure vessels in the Airgas customer base. Gases include (but are not limited to) oxygen, nitrogen, argon, helium, hydrogen, acetylene, carbon dioxide and nitrous oxide
Install, maintain and remove associated cryogenic equipment at Airgas and customer owned facilities to include vaporizers, cryo-pumps, final lines, gas mixers, auto-changeovers, external alarm panels, exterior piping and telemetry units
Install, maintain and remove gaseous systems to include nitrogen generators/membranes, air compressors, HP/LP reserve systems, auto-switchovers and fill plant systems
Perform preventative maintenance checks, on a regularly scheduled basis, of all Cryogenic Department assets
Perform emergency corrective maintenance on Airgas and customer owned assets
Maintain inventory of parts and supplies needed to perform duties of the Cryogenic Service Technician
Perform site surveys at prospective customer locations to determine proper placement and sizing of potential equipment
Works safely and meets the requirements of all safety procedures and rules as prescribed by State, Federal, and the Company. Handle hazardous materials daily in a safe and approved manner
Maintain a clean and safe workplace
Ability to read and interpret documents such as material safety data sheets, safety rules, operating and maintenance instructions, and procedure manuals
Ability to speak effectively before groups of associates of the organization
Must be able to communicate with customers and vendors in a professional manner
Must maintain a professional appearance at all times
Ability to read, comprehend and produce detailed process diagrams for customer sites
Ability to use hand tools (electrical and manual) in a safe manner
Ability to work independently and with other technicians
Must be willing to be away from home for up to 5 days at a time (Monday through Friday) for installations, trouble calls and certification schools
Must be able to be on-call 24 hours a day
Must be able to work flexible hours to meet customer and management needs
Must be detail-oriented to complete paperwork each day and maintain customer records
Ability to operate multiple types of forklifts
Must either currently hold or be able to retain a Transportation Worker's Identification Card
Must also compute rate, ratio, percent, and interpret bar graphs
While performing the duties of this job, the associate is regularly required to stand, walk, and bend, use hands and arms, handle and smell leaking gas from cylinder tanks
The associate is required to climb or balance
The associate must regularly lift and move more than 60 pounds with the aid of material handling equipment
Specific vision abilities required by this job include close, distant and color vision; depth perception and ability to adjust focus
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job
While performing the duties of this job, the associate is regularly exposed to outside weather conditions
The associate is occasionally exposed to moving mechanical parts
Must be able to work in confined areas to run piping for customer use lines and fill lines

164

Service Technician Resume Examples & Samples

Installation and start-up of new and/or used packaging machines, Small and Large characters printers, CIJ printers, Hot Melt system and/or any equipment which HIMS is representing
Onsite repairs for machine breakdowns and/or schedule maintenance. Repair and Service should compliance with manufacturer technical specifications
Perform Training on equipment for Operators and Maintenance Technicians
Perform trials with equipment on customer sites
Documents service and installation actions by completing forms, reports, logs, and/or records
Technical Support to the customer
Establish and implement the technical instruction or Operations guides for customers
Follow up on installations and/or trials
Occasionally preparing shows and exhibition. Updates job knowledge by participating in educational opportunities; reading professional publications
Report to the Service Manager on progress, status of repairs and problems on site with written reports and checking in before leaving a site or when arrive to office
Work with Sales, Service, and Management to grow the business
Be willing to travel and support the HIMS product line where needed primarily in the territory assigned to HIMS. (Wi., IL. & IN)
Provide HIMS product support when needed primarily Monday-Friday 7:00-4:30 or if needed during off shift hours
3-5 years of experience as a Service Technician, specifically with packaging machines, small and large characters printers, etc
Minimum of a HS Diploma required

165

Service Technician Resume Examples & Samples

Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety
Inspects building systems including HVAC, refrigeration and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client
Performs assigned repairs, emergency and preventive maintenance. Completes maintenance and repair records as required
Responds quickly to emergency situations, summoning additional assistances as needed

166

Chiller Service Technician Resume Examples & Samples

Is able to execute a full site survey and compile and supply a full dilapidation report as defined by scope
Keeps customer informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade/replacement and promotes the sale of change orders and/or additional labor & material work (L&M)
Provides guidance and supervision on installs, starts up and commissions systems in line with defined regulations, standards and processes
|Ieally Industrial Refrigeration experience
Commuter literate Excel, Outlook, Word, Powerpoint
Watercooled Chiller experience
Aircooled Chiller experience
Experience with major manufacturers such as York/Trane/Carrier/Climaveneta/Airedale
Prioritising and working to tight deadlines
Ability to work autonomously in a mobile working environment

167

Service Technician Resume Examples & Samples

College degree – Bachelor degree in Mechanical Engineering
Strong knowledge of Electronics or Mechanics skills
3 years of experience within field
Certified in Medical, Instruments, Endoscopy, Communication and Navigation System products
Fluency in English & Spanish
Computer competency in Excel and Word

168

Service Technician Resume Examples & Samples

Customer approach Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally
Materials and supply Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities
Documentation and reports Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed
Troubleshooting Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future
Operational excellence Proactively identifies suggestions for product and quality improvement and communicates them further in the ABB organization. Provides recommendations to management to improve operations and customer service
Health, safety and integrity Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents

169

Service Technician Resume Examples & Samples

Keep manuals and all details up to date as changes are advised
Maintain good customer relations and customer service
Model, foster and drive the Stanley values including Accountability, Respect, Integrity, Vision, Stretch, Boundaryless and Speed
Associates Degree in related electrical, mechanical, industrial field preferred
Ability to read blueprints
Clean Driving Record & Valid Driver's License
Flexible work schedule is a must with the ability to work nights and/or weekends as necessary

170

Service Technician Resume Examples & Samples

Service access control, intrusion, and CCTV security systems
Perform scheduled, routine preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order. Record productive time versus travel time
Complete maintenance, within assigned Labor Load PM hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs
May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new system installations
Present a professional image both in personal and vehicle appearance, in accordance with company policies
Perform work assignments in a safe manner and within specified cost limits
Keep updated on all changes/modification to Stanley equipment and Ansi 156.10 standard as notified through published communications (TechTip). Attend and complete training programs as requested
Availability for a rotational on-call basis
Must hold 3+ years experience installing and/or servicing intrusion, fire alarm, access control, and CCTV security systems
NICET II or III Certification preferred
Lenel, Pro-Watch, Software House and/or Picture Perfect certifications preferred
Climb ladders that extend up to 24 ft. in height
Carry items up to 75 pounds
Ability to work on-call on a rotational basis covering after hours and weekend emergency calls
A valid driver’s license, without restrictions is required
Vocational/technical Degree in electrical security, or computer systems preferred or the equivalent combination of education and related work experience

171

Banking Service Technician Resume Examples & Samples

Time locks and relocking mechanisms
Safe/Vault drilling
Repair and replacement of under counter locks and components
General knowledge of keying and locking systems including electronic locks and electronic combination locks
CCTV system DVR and NVR programming and operation, camera setup and adjustment, system component troubleshooting and repair
Experience servicing physical security devices such Safes, Vaults, Vault Doors, Time locks, Combination Locks, AHDs (Night Depositories), Teller Pedestals (Under Counter Equipment), Safe Deposit Boxes, various lock and locking systems and remote transaction carrier systems in financial institutions. Experience also needed with CCTV’s, Access Control, and Intrusion Alarms
DMP and Radionics Certifications preferred
Pacom, Software House, Amag, 3VR and Picture Perfect preferred
Experience performing vault maintenance, key drillings, and ATM maintenance preferred

172

Service Technician Resume Examples & Samples

Perform general door hardware and electronic access control product hardware installation and service at customer’s site per assigned work orders
Responsible for terminating field devices and software integration as necessary
Perform service and repairs to mechanical and/or electronic products as necessary to meet manufacturer’s specifications, company quality and productivity standards. This includes troubleshooting products
Submit complete and accurate paperwork in a timely manner obtaining the proper signatures and other required information. Properly identify warranties and provide accurate descriptions. Completes paperwork neatly and legibly
Maintain clean and safe work environment using the correct tools properly
Performs duties and responsibilities as described in the quality system
Respond to customer technical inquiries for products to ensure customer confidence/satisfaction and provide customer education while at customer location
Maintains Company Vehicle(maintenance) and material Inventory per company guidelines
Maintains all Training, Certifications, and Licensees required to perform duties

173

Service Technician Resume Examples & Samples

Must hold 6+ months experience installing and/or servicing intrusion, fire alarm, access control, and CCTV security systems
IP Video and IT experience preferred
Must have good vision with the ability to adjust to focus and use close vision, with or without correction

174

Service Technician Resume Examples & Samples

Diagnose issues and provide creative, effective solutions while troubleshooting hardware, software, communications systems, and server applications
Perform troubleshooting activities that involve recognizing, researching, documenting and accurately resolving user and systems issues while following up to verify thorough completion of requests
For specific applications, as assigned by the I.T. Director, provide Level 2 Help Desk support and entry‑level System Administration. Act as the property’s subject matter expert on assigned applications. Receive escalated issues from Level 1 support (others in I.T.) requiring detailed assessment and determination of a resolution. Receive, evaluate and implement changes or improvements based on requests. Plan and execute monitoring, maintenance and system upgrades. These situations include, but are not limited to, working with outside vendors, and understanding server-based applications
O Bachelor's degree from four-year College or university; or equivalent combination of education and experience

175

Service Technician Resume Examples & Samples

Salary range £22,000 to £26,000 per annum
5 hour working week with flexible starting and finishing times around a core working period
25 day annual holiday plus Statutory days

176

Bed Bug Service Technician Resume Examples & Samples

Must be able to travel throughout the regional territory
Visually inspect for pest, pest harborage, pest entries, etc
With the assistance of our Customer Support Representatives (CSR), you are responsible for scheduling of appointments in your assigned area

177

Imaging Service Technician Resume Examples & Samples

Competency troubleshooting/repairing and maintaining diagnostic imaging devices
Understanding of regulatory requirements of medical devices
Proven success developing and sustaining vendor relationships
Ability to manage medical device life cycle plans
Skill set of advanced modality such as clinical laboratory, medical imaging, radiation/oncology or high-end biomedical devices
Medical equipment knowledge with the following is desired for this: DiCom, Siemens, Toshiba, Philips, GE Healthcare, Hologic, XRay, Ultrasound, C-Arm, Cat Scan, MRI/CT, Radiation Therapy, Nuclear Medicine, Wet or Dry Processor, General RF, Clinical Asset Management, Accelerators
Ability to participate in on-call rotation schedule as required

178

Service Technician / Acura Resume Examples & Samples

State of the Art Facility - Air Conditioned Shop - Top Flat Rate - Great Benefits*
Routine inspections and maintenance
Full automotive trouble shooting and testing
Work as a team along with the service advisors communicating clients vehicle needs
ASE certifications preferred not required

179

BMW Service Technician Resume Examples & Samples

Perform road test for BMW certifications
Work on a service team with service advisor's and communicate about vehicle repairs needed
BMW Certification Level’s 1-2-3 or 4 preferred
BMW or mini cooper experience preferred
Previous european automotive technician experience a plus
Great mechanical & electrical skills
Be able to use computers to utilize factory software
Must be able to pass pre-employments screens (Background & Drug)

180

Service Technician Resume Examples & Samples

Experience with HVAC fundamentals and systems
Experience with Building Automation / PLC / Process software programming (desirable)
The successful candidate will have a desire to achieve a high level of customer satisfaction with a knowledge and drive to improve business operating efficiencies whilst attaining operational and customer related goals. You will enjoy working in a solid team environment and you will have work experience in service, maintenance and or installation of HVAC systems and/or controls

181

Service Technician Resume Examples & Samples

Satisfy the customer's needs for Preventative Maintenance (PM), including any updates/upgrades, corrective service, installations and/or workshop repairs in accordance with business contractual obligations
Timely completion of Service Reports with good liaison with the Siemens Customer Care Centre (SCCC), management, sales, marketing and/or customers ensuring current location and job status is communicated back to SCCC
Comply with all Occupational Health & Safety (OH&S) policies, service escalation procedures and that all customer requests, complaints and comments communicated to the jobholder are passed to the relevant department for action
To maintain personal knowledge of safety instructions and operational procedures and participate in training courses including 'self learning', computer based and 'on the job' training
To ensure that all tools and test equipment issued to job holder are properly maintained, calibrated and all company assets are kept safe and secure at all times. Inspect and check issued safety equipment on a monthly basis

182

Service Technician Resume Examples & Samples

Providing timely and quality repairs of customers’ products
Maintaining high-quality customer service and care
Promoting and selling additional products and services
Meeting key performance metrics and/or productivity goals
Providing knowledgeable and courteous repair service
Looking for ways to improve business performance and enhance the customer experience
Communicating benefits of the Value Added Services Process to the customer
CFC/EPA Certification is required to have or be willing to obtain (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)
High school diploma or general education degree (GED)
At least 1 – 2 years of appliance repair or refrigeration experience, preferred
Ability to use a computer for parts inquiries and ordering
Working mechanical knowledge, including the use of tools and test equipment
Ability to perform accurate repair of customer product
Ability to follow directions and specific process steps to ensure quality workmanship
Flexibility to work variable and flexible hours, including overtime
Must complete all technician training elements within required timeframes
Must possess and maintain a valid state driver’s license for the state in which you are applying
Must pass pre-employment drug screen and criminal background check
Must be at least 18 years of age
Ability to occasionally lift up to 100 lbs

183

Service Technician Resume Examples & Samples

Proficient use of Oscope DVM
Good computer skills in Microsoft package for windows environment
Ability to conduct on-going interpersonal interactions, analyze and solve problems
Must have excellent communication skills, professional presence, and proven track record of establishing and maintaining customer relationships
Able to communicate effectively & professionally with all levels and areas of business and customers
Excellent organizational skills & attention to detail
Must remain calm and professional under pressure
Must maintain confidentiality at all times on applicable matters
Physical ability to sit or stand for extended periods of time
High School Diploma or equivalent required, Associates degree preferred
Up to 2 years experience in a service/repair environment
FCC License required
Marine industry experience a plus

184

Service Technician Resume Examples & Samples

Focus on system troubleshooting, technical support, and customer satisfaction
Take initiative to meet challenging project timelines and hour budgets
Be able and willing to travel as required (install, start-up, or field support) to successfully complete projects
Solve problems independently or as a member of a team to provide the following system troubleshooting needs: Wiring, PLC, HMI, robot logic/path programming, Networks & Fieldbus
Assist in-house Customer Service support (training, phone, etc.)
Ensure required ISO documentation is completed
Work well with customers, Project Engineers, Machine builders, Electrical Technicians, Management, Electrical Designers, and support functions
Technical Degree in electrical engineering field desired
5-10 years electrical programming and troubleshooting experience
Safety System, Network, and Fieldbus Programming and Trouble Shooting experience
Hydraulic/Pneumatic/Lubrication system troubleshooting experience and
Machine Assembly experience: Basic Machining and Assembly skills/knowledge, Operate forklift
Educational, training, and experience requirements may be modified at the Management Team’s discretion
Safety (OSHA STDS), ANSI (RIA) Standards

185

Service Technician Resume Examples & Samples

Ability to provide accurate quotes and pricing estimates to the customer
Diagnose and troubleshoot problems, give recommendations for repairs and make all critical machine and engine repairs and adjustments with minimal supervision
2 – 4 years related experience and/or training; or equivalent combination of education and experience
Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees
Analytical Skills
Responds promptly to customer needs
Prioritizes and plans work activities
Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events
Flexibility to work various schedules including shift work

186

Service Technician Resume Examples & Samples

Complete Service Technician Training; self-identify problem areas
To master knowledge of all types of refractory and insulation, their applications, and the ability to implement use in all type of units
To master advanced welding and cutting skills: ARC, MIG, and oxyfuel cutting for plate, sheet, pipe and structural steels
To master basic service skills including: Burner maintenance, blower cleaning, air and gas calibrations and ability to complete accurate service documentation
To master ability to troubleshoot problems with all types of cremation equipment
To master ability to hook up and test fire units on shop floor
Participate in mandatory after-hours hot-line telephone service rotation

187

Lead Service Technician Resume Examples & Samples

Minimum NITEC or higher qualification in facility technology, electrical/mechanicial engineering or related discipline
Class 3 driving licence is preferred
The ability to work autonomously and manage time effectively

188

Senior Service Technician Resume Examples & Samples

Perform daily services tasks, especially for ABB generator model AMS 1250 and plan routine preventive maintenance work in conjunction with customer schedule
Identify technical problem and make analysis through remote or on-site activity in preventive maintenance and other service categories in the scope of the responsibility
Contribute to customer satisfaction in Motors & Generators Services by executing Service works according to customer order and expectation and maintain a good relationship with customer
Identify new sales opportunities and communicates them internally in the working team
Prepare all documents and reports to be signed by customer representative
Proactively identify suggestions for product and quality improvement and provide recommendations to management to improve operations and customer services
Implement safety rules and safe practices as well as environmental responsibilities and ensure safe working procedures and practices are followed at all times

189

Onsite Service Technician Resume Examples & Samples

Maintains cylinder gas inventory levels, in consultation with the hospital, by placing and processing orders for additional product within Air Liquide's ordering system
Monitors and manages cylinder gas inventory. Additionally, insures the separation of empty cylinders from full cylinders and the stock is being rotated
Performs scheduled rounds to maintain par levels at all locations within the facility
Picks up and returns empty cylinders to storage area(s) to insure return to production facility
Monitors and receives cylinder gas deliveries to insure accurate delivery documentation
Changes out gas cylinders at the manifolds at the service sites
Complies with all applicable Air Liquide Standards and regulatory guidelines including, but not limited to: HS&E, MQCT, CGMP, OSHA, etc
Complies with all applicable facility guidelines and procedures
Completes assigned tasks as per existing procedure
Makes initial evaluations and then obtain proper assistance when confronted with problem situations
Responds to emergency situations to insure uninterrupted supply of product
Conducts cylinder audits at specified intervals
Provides inventory usage reports to the hospital
Participates with the local accounts payable department to insure accurate billing and timely payment
Accountable for the safety of all persons, and general public surrounding facilities. Safety is a condition of continued employment
Actively participates with local safety department to insure hospital personnel properly handling and storing medical gas products
Associate’s Degree or equivalent experience preferred
Minimum of two years in a customer service related role required
Inventory control experience including ordering, stocking and maintaining cost-effective inventory levels
Self-starter, self-motivated, independent, well-organized with attention to detail
Ability to comprehend and abide by stringent safety rules
Knowledge of record keeping and documentation processes
Thorough understanding of cylinder gases and proper handling methods
Ability to use the Air Liquide ordering system to place orders and monitor cylinder balances
Ability to work independently and under some pressure to meet guidelines
Strong interpersonal skills with the ability to deal effectively with others in both favorable and unfavorable situations regardless of status of position
Must be customer service oriented and able to interact in a professional, respectful and courteous manner. Experience acting as a central liaison or single point of contact a plus
Employee will frequently be required to actively listen and exchange information
Requires frequent use of computer and telephone
Frequent bending, stooping, crouching and reaching required
Regularly move up to 50 pounds and move more than 50 pounds with the aid of material handling equipment
Work space is one that contains moving mechanical parts and risk of electric shock
Requires both indoor & outdoor environments in various seasonal weather conditions
Requires a current driver’s license, minimum liability insurance as required by state of vehicle registration
Environment may contain loud noises and/or odors that may last for an extended period of time or on a continual basis

190

Maintenance Service Technician Resume Examples & Samples

Integrate ABB Health & Safety policies into the maintenance program for the assigned customer site
Perform ABB daily electrical and mechanical maintenance plan
Execute and adapt as necessary the maintenance program to ensure optimal equipment availability
Troubleshoot and repair equipment in the event of equipment failures and effectively coordinate support from ABB Technical Support Centers as required to minimize impact on production
Assess the customer’s spare parts inventory and recommend adjustments as required to ensure
Respond to emergency call-outs
Prepare and present monthly Service performance reports to the customer to ensure continued satisfaction with ABB services
Replace other Field Service Representatives at other paper mills where ABB provides maintenance services
Offer reliable, courteous, prompt and professional service at all times
Assist the customer in obtaining support for any products which are not including in their service agreement
Identify opportunities for ABB to provide additional value to the customer

191

Service Technician Resume Examples & Samples

Comply with safety regulations and maintain clean and orderly work areas
Perform all other duties as assigned or needed
An AA degree in mechanical, electrical, or industrial maintenance a plus
4+ years of manufacturing experience; strong hydraulic, pneumatic, mechanical and industrial skills with some PLC experience and HVAC. Vacuum furnace experience is preferred

192

Service Technician Resume Examples & Samples

High School education required
Previous oilfield experience
Experience with the operation and maintenance of electrical/power equipment and heavy equipment
Good communication skills for information sharing
Able to travel long distances for extended periods of time
Computer skills for completing repair orders and inventory usage

193

Service Technician Resume Examples & Samples

Create and execute MPS objectives; meet MPS commitments and work within the guidelines of MPS
Reflect Milgard business values and the Milgard Philosophy in all business interactions
Adhere to safety policies and procedures related to all facets of job

194

Service Technician Resume Examples & Samples

Process Return Material Authorization (RMA) receiving equipment into the Service Depot
Complete all necessary service documentation required for returned product
Assist in maintaining organization within the Service Depot
Maintain inventory levels and provide inventory counts when required
Provide assistance in the authorizing of technical documents related to the repair, upgrade or testing of returned product
Electrical background is strongly preferred
Exceptional troubleshooting ability
Physical ability to lift 30 pounds overhead
Mechanical assembly, able to work with tools
Fiber optic splicing a plus
Good organizational and follow-up skills
Overall positive and optimistic attitude
Works well independently
Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
Previous experience in a medical device company

195

Service Technician Resume Examples & Samples

Perform mechanical or basic electronic product service as required and in accordance to manufacturer’s specifications, company quality and productivity standards. This includes troubleshooting products
Submit complete and accurate paperwork in a timely manner obtaining the proper signatures. Accurately record mileage figures, changes and codes. Properly identify warranties and provide accurate descriptions. All paperwork is to be completed neatly and legibly
Strict adherence to procedures and policies as set forth by the company
Responsible for maintaining accurate Van inventory
Ensure field changes are forwarded to the application engineering department so accurate as-built documentation can be maintained
Assist with Installation Projects as needed
100% of time is field related
Other duties as assigned by your manager
Must have either a lock hardware or low voltage background, two years experience is preferred
Knowledge of CCTV, access control, computers, networking, basic audio and other low voltage applications
Strong customer service orientation required with the ability to interact in a professional manner with the customer along and satisfy customer needs
Ability to work beyond standard working hours, as well as, participate in an on-call schedule is required
A valid state driver’s license, without restrictions, is required for this position
Ability to work independently on customer site
Ability to meet deadlines and have strong time management and organizational skills
Skills or experience with personal computers, including electronic E-mail, personal scheduling, word processing and electronic spreadsheet skills
Two years mechanical or low voltage industry experience
Electronics Security product, low voltage, and PLC knowledge a plus
Must be able to stand, walk, sit, use hands to fingers, handle, and feel
Must be able to reach with hands and arms, climb and balance
Must be able to verbally communicate via telephone
Must be able to manipulate a computer keyboard
Must be able to lift up to 60 pounds
Must be able work with voltage
Must have good vision with the ability to adjust to focus and use close vision, with or without correction. Peripheral vision and depth perception are required for this position
Must be able to travel overnight

196

Service Technician Resume Examples & Samples

This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service
Understand and adhere to all company standards, policies and procedures
Completes required training and development objectives within the assigned time frame
Projects a positive image of the company at all times
Ability to collaborate and work within a team-oriented environment
Ability to accurately prioritize, organize and complete multiple tasks
Handle Slot Machine malfunctions
Assist Route Service Manager
Verify customer payouts
Complete required paperwork in a timely manner
Inform Route Service Managers of Gaming machine problems
Provide outstanding team member and customer relations
All other duties and/or responsibilities as assigned
Experience within VGT industry is a plus
Previous customer service experience is a plus
Ability to work nights, weekends, and some holidays
Wiring, network, and troubleshooting experience is a plus

197

Site Service Technician Resume Examples & Samples

Ensuring the highest focus on Customer Services and assisting with the measurement of service as required
Porterage/Stores – collection and delivery of parcels, packages and goods around site
Completing & Collating paperwork as required
Receive and action daily reactive work requests – general handy man jobs, item movements, alongside many other general works
Providing service within the Laboratories – movements and cleaning of glassware
Laundry – collection and delivery of lab coats and recording of movements
Conference and Meeting Rooms – setting up and furniture layouts and movements across site
Waste Management – movement of rubbish to correct designated areas
Additional tasks maybe required
Can do, Flexible attitude & Multi-tasking
Ability to make decisions on own initiative, Forward Thinking
Computer Literate & Attention to detail
Fork lift license (advantageous but not essential)

198

HIS Service Technician Resume Examples & Samples

Servicing and/or commissioning of both portable and fixed gas detection in Honeywell’s service centre or onsite at customer location
Fault find and repair fixed and portable gas detectors
Offering product information and technical solutions
Provide technical service training for end-users and distributors
Issuing service reports and calibration certificates for product repairs
Monthly reporting to management and other stakeholders
Develop knowledge of entire product range, including Rae and Fixed systems

199

Plaza BMW Service Technician Resume Examples & Samples

Full automotive troubleshooting and testing
Use a computer to utilize factory software to send service details to service advisor's
Attend factory sponsored training classes
Have a valid drivers license

200

Service Technician, HHS Resume Examples & Samples

Diagnose healthcare equipment to the quality standards set by Philips Healthcare (PH-SRC) at HRF by testing and qualifying with customers or colleagues as required
Find the RA for the customer product, verifying warranty or contract entitlement, where there is no entitlement taking responsibility that customer is quoted and the customers call is handled via an exception planning process
Follow the process for the Fixed price repair for all standard products and order the appropriate parts in order to achieve a first time fix
Advise Customer Care Center Coordinators and District Teams about the best follow-up with respect to technical state of the diagnosed healthcare equipment
Support Field team with technical knowledge
Escalate technical issues to Business Unit support after consultation of the Team Leader
Keep up to date of new technologies likely to affect PH range of products relevant to your modality
Follow all quality standards within the frame of valid PH business policies
Conform to PH safety standards including health and safety regulations and in the event of hazards or accidents to take immediate control of the situation and involve the Customer Care Manager and / or the responsible person to handle properly confidential issues according Philips standards and to act according General Business Principals

201

Service Technician Resume Examples & Samples

Do building & equipment maintenance, general house keeping
Troubleshooting and diagnostic abilities
Proactively acquires and expands knowledge of the latest technology and systems in the industry

202

Service Technician Resume Examples & Samples

Conduct bit repair processes including dull grading, pre-heat, cutter removal, pocket prep, cutter assembly, brazing, post-braze clean-up, and final inspection
As part of drill bit repair process, service tech will operate grinders, blast equipment, torches, pressure washers, and may be involved with painting and general bit movement
Complete all necessary documentation and data entry during repair process
Perform equipment inspections as per required procedures
Maintain 5S / housekeeping of work area
Communicate to Lead Supervisor any issues with equipment, tools, inspections, and HSE concerns
Strong work ethic, with the ability to multi-task and handle a fast pace work environment to meet deadlines
Ability to work in shop environment and conduct physical activities such as lifting, crouching, reaching, and standing for periods of time
Ability to see the color red (Ishihara test)

203

Service Technician Resume Examples & Samples

Install, program, configure, commission and service Fire Alarm and Fire Suppression Systems including but not limited to; Simplex, Inergen, Sapphire, FM-200, and CO2 as well as other related building system products at customer sites.　
Must be able to　work on　multiple projects simultaneously.　
Read and interpret complicated blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.　
Attend all required site meetings.　
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
Adhere to all OSHA and SimplexGrinnell safety policies and procedures
Participate in a scheduled On-call rotation.

204

DE Houston Airtron Service Technician Resume Examples & Samples

Schedules air conditioning installation assignments
Examines installed heating and air conditioning systems to verify that system is functioning
Attends classes and seminars on air conditioning components and system design to update skills
Studies production schedules and estimates worker hour requirements for completion of job assignments. Interprets company policies to workers and enforces safety regulations. Interprets specifications, blueprints, and job orders to workers, and assigns duties
Recommends measures to improve production methods, equipment performance, and quality control of product
Suggests changes in working conditions and use of equipment to increase efficiency of shop, department or work crew
Confers with other supervisors to coordinate activities of individual departments

205

Dallas Airtron Service Technician Resume Examples & Samples

Identifies, analyzes, diagnose, and repairs HVAC systems in customer’s home
Performs preventative maintenance and proactive repairs when needed
Represents company by serving as a direct company contact
Provides repair vs. replacement options
Responds to calls in a timely manner
Provides sales leads to Sales Lead Coordinator
Achieves annual and monthly sales goals
Determines parts to order for repairs in a timely manner
Complete paperwork for each job, including daily time, job status and duration
Records parts, materials, labor and other cost data per job and return unused resources to warehouse
Beware of safety precautions and follow safety guidelines

206

Service Technician Resume Examples & Samples

Use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV)
Observe all safety rules and regulations
Assist other Technical personnel in the performance of their duties when requested
Must convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers
Direct customer facing work and sales referrals. Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills
Asking relevant questions to ensure problems are resolved quickly or to clarify information or directions.)
Active Learning (curious seeker of new information and actively works to improve skills and knowledge)
Ability to handle 28 ft extension ladders (up to 75 lbs routine work) and manhole covers (up to 150 lbs)
Current drivers license with a safe driving record
Prior experience as a customer facing telecom operations technician. ADSL installation/repair experience (self/full installs). A+/Net + Certified Required Soft Skills

207

Service Technician Resume Examples & Samples

Perform installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Perform maintenance and repair on outside plant facilities
Climb poles, use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV)
Direct customer facing work and sales referrals
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
ADSL installation/repair experience (self/full installs)

208

Belt Service Technician Epperson & Company Resume Examples & Samples

Use repair shop experience and field service experience to make accurate and timely repairs
Vulcanizer experience preferred
Valid Driver’s License is required
CDL a plus

209

Service Technician Resume Examples & Samples

We'd love it if you have a few years’ experience in the performance of pest management operations activity...but we'll train the right person
We do need you to have a valid driver’s license with proof of insurability and safe driving record required
You will have to pass a background check and a physical

210

Service Technician Resume Examples & Samples

Location: WEYMOUTH AREA: IDEAL CANDIDATE WILL RESIDE IN THE SOUTH SHORE OF MASSACHUSETTS
Compensation: HOURLY
Principals only. Recruiters, please don't contact this job poster
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests

211

Service Technician on Guarantee Resume Examples & Samples

We'd love it if you have a few years' experience in the performance of pest management operations activity...but we'll train the right person
We do need you to have a valid driver's license with proof of insurability and safe driving record required
You will have to pass a background check, drug test and a DOT physical

212

Service Technician Resume Examples & Samples

Supports Plant Maintenance with troubleshooter for manufacturing and facility equipment problems
Rebuild, repair and modify manufacturing and facility equipment
Remove and install manufacturing and facility equipment
Assist Service Engineer, Project Engineer and Plant Maintenance with difficult installation, rebuild and repair projects
Purchase repair parts and equipment
Install new equipment and train personnel on proper use and maintenance
Assist Service Engineer, Project Engineer and plant maintenance with major equipment rearrangements or upgrade projects
Assist Service Engineer with writing specifications and obtaining quotes for repair parts and equipment
3 years experience with mechanical, hydraulic, pneumatic, PLC and electrical maintenance in a manufacturing environment
Able to operate machines, hand-tools and electrical equipment
Able to troubleshoot, disassemble and assemble equipment. Fundamental knowledge of personal computers, related software and print reading
Fundamental knowledge of machine building, electrical wiring, PLC programming, ergonomics, OSHA and Industrial Safety policies

213

Service Technician Resume Examples & Samples

Services and installs specified coffee and beverage dispensing equipment in designated regional geography
Performs scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations
Technicians are required to participate in "On Call" service including after hours and weekend schedule rotation
Maintain spare part levels and reorders within replenishment guidelines
Responsible for all documentation and activity verification required by the company including call closure procedure, completeness of invoice and signature of all required documents from the customer
Participates in the forecasting and planning of equipment to meet demands based on sales input and plans
Must follow all company safety mandates and policies

214

Lead Service Technician Resume Examples & Samples

Relish opportunities to pick up new activities that fall broadly in the purpose of the role
Take initiative to think outside the box and identify opportunities for improvement
Three to six years Product repair experience preferred
High School Diploma or equivalent required, Bachelors Degree preferred
Basic Electrical knowledge required
Basic Mechanical knowledge required
Experience in hands on repair and technical experience required
Experience supervising P&L functions
Experience supervising small teams preferred
Strong presentation skill required
High level of computer literacy including intermediate level experience with Microsoft Office
Self motivator with strong ability to work independently/remote required
High level ability to troubleshoot product faults and provide proper resolution
High level of customer service orientation required—a desire to help or serve others, to identify and meet their needs
Ability to supervise P&L functions required
Ability to supervise staff required
Strong ability to crunch numerical data to create action plans required
A meticulous approach to planning and organizing including a proven ability to prioritize tasks and meet strict deadlines
Proven ability to build and maintain strong relationships with people at all levels of a business
Ability to lift, push and pull up to 50 lbs

215

Service Technician Resume Examples & Samples

Product Servicing/Repair experience required
Customer Services/Sales/Relationship Management experience required
Ability to understand the Dyson brand and uphold its integrity
High level of customer service orientation required—a desire to help or serve others, to identify, meet and exceed their needs and expectations
Strong presentation and people skills required
Knowledge of Dyson products would be a distinct advantage
Ability to lift and move up to 50 lbs

216

Montana Service Technician Resume Examples & Samples

Creates and executes Milgard Performance System (MPS) plans; meets MPS commitments and works within the guidelines of MPS; reflects Milgard's business values and the Milgard philosophy in all business interactions
Sense of direction with ability to use Thomas Guide, self-motivated, and mechanically inclined
Ability to work in, and promote a team environment

217

Service Technician Resume Examples & Samples

Under direct supervision from higher level technical supervisory and/or management staff, the Technician I utilizes skills and training to perform maintenance and/or installation work on assigned wind turbines at a basic level
The Technician I will follow specific schedules and procedures including safety protocol, turbine service and/or installation processes, and other direct and detailed verbal and written instruction
The Technician I is regarded as the “entry-level” team member on the technician team and will have minimal customer interface
Demonstrates risk-averse safety behavior at all times. Provides recommendations to higher level technical staff and management regarding everything safety. Encourages and recognizes others completing safe acts and intervenes when unsafe acts are practiced

218

Service Technician Intern Resume Examples & Samples

Operates and maintains company vehicle safely
Maintains condition of tools and equipment in order to ensure safe and efficient service
Completes recording keeping functions to ensure accurate information is maintained
Resolves customer complaints and inquiries to ensure customer satisfaction
Promotes and accepts accountability for providing superior customer satisfaction and selling of Home Service Plus products and services (e.g. Service Plus Repair Plans, Options, Product sales referrals) to customers

219

Contamination Control Service Technician Resume Examples & Samples

Perform cleaning in controlled environments based on customer specific requirements
Embrace proper personnel hygiene and behaviors that keep a controlled environment clean
Follow and refer to customer specific work instructions for cleaning requirements
Completion of supporting records/forms as required
Other projects/tasks as assigned
A Valid Driver Licenses is a must
While performing the duties of this job, the employee is frequently required to stand and move about a facility
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and must follow established procedures
The employee must follow established procedures specific to customer requirements to avoid contamination of cleanroom

220

Laser Service Technician Resume Examples & Samples

Work from production check lists, procedures, instructions, customer and unit records, diagrams, prints, schematics, computer programs and similar documentation
Receive units from customer based on documentation provided through previous customer contact by others. Document receipt of items and perform diagnostics review of unit to determine operating performance and potential causes and areas of failures. Tear down units and examine and clean components, testing for proper operation as required. Replace circuit boards or other components including wiring, optics, lasers and mechanical parts. Diagnose hardware and software problems, run appropriate computer programs, analyze data, isolate areas of potential or actual problems and make required modifications to suit current requirements and resolve problems. Perform course and fine alignments to optics within the unit to exacting degrees of accuracy. Test repaired or modified units, reassemble to suit specifications and issue repaired units for shipping by others
Document repairs and annotate customer and product files as required. Print and include required documentation of repairs and modifications and prepare software and documentation upgrades as required
Assist other team members by checking work prior to release of repaired or modified units. Notify engineering of conditions requiring more complex resolution, recurring failures or service issues or identified product limitations. Make recommendations for design or procedural changes. Design and build new service jigs or fixtures
Travel to customer sites or other FARO service centers to perform on-site calibrations, fine optical alignments and repairs as required and assigned. Communicate directly with customers in order to resolve equipment problems
Prepare any range of required documentation, manually or in computer system to communicate, account for and record testing, calibration and disposition of units
Control inventory of departmental equipment and units in for service. Requisition and maintain supplies of consumable materials used in departmental operations

221

Service Technician Resume Examples & Samples

Support the service department internally and externally by manufacturing, assembling and shipping spare parts (while not traveling)
Maintain up-to-date technical knowledge on all products sold by the district as well as major industry trends and competitive products
Provide phone technical support to customers, sales, and other company personnel
40% Travel (Domestic)
3-5 years experience in repair, mechanical and electrical or equivalent
Worked in an Electro-Mechanical environment

222

Service Technician Resume Examples & Samples

Serve existing accounts by analyzing work orders
Investigate complaints and resolve issues
Study system requirements, order and gather components, complete installation, and perform acceptance tests
Keep personal equipment operating by following operating instructions, trouble shoot breakdowns, maintain supplies, and call for repairs
Document service and installation actions by completing forms, reports, logs, and records
Maintain customer confidence by keeping service information confidential
Accomplish operations and organization mission by completing related results as needed
High school diploma or equivalent. 2 year college certificate or equivalent in IT preferred
Minimum of 2 years of service technician experience, including at least 6 months in the copier/printer industry
Combination of education and experience will also be considered
Must have knowledge of PC hardware and electronics understanding
Fantastic customer service skills

223

Service Technician Resume Examples & Samples

Apply safety rules and safe practices as well as environmental responsibilities and report unsafe practices and incidents
Carry out service maintenance, repair work or other service related maintenance tasks in accordance with service process (preventative or corrective) work flows
Provide assistance via service calls during and after hours as necessary and perform remote service assistance using remote connection and diagnostics tools
Troubleshoot equipment failure and make recommendations to avoid repeating the problem in the future
Secure delivery and execution according to customer order and expectation and perform work at factory/site on time and at the agreed and expected quality
Contribute to customer satisfaction by professional service delivery and co-operate actively with other ABB units to achieve common targets
Create and maintain a good relationship with customers, understand their needs and conduct specialist support and advisory to sales team

224

Service Technician Resume Examples & Samples

50% - Establish and maintain a relationship with each of the customer’s on the assigned base
25% - Establish and maintain a relationship with senior members of the customer’s management team when possible
25% - Have a thorough understanding of Barnett’s product offering, service platform and processes

225

Service Technician Resume Examples & Samples

Advice and support distributors (phone, mail ) if technical defects and faults occur
International on field support
Planning, monitoring and follow-up of technician inserts
Together with suppliers providing support services, so that solved problems and initiated troubleshooting is receiving the information from dealers / customers and forwarding within the organisation
Preparíng training docs incl training dealer and customers
Min 3-5 years experience as service technician
65-75 % travel required

226

HBS Senior Service Technician NSW Resume Examples & Samples

Day to day servicing, calibrations and maintenance; including Diagnoses, repairs faults, basic programming and commissioning of the Security control systems
Navigate and interrogate Security interfaces
Ensuring delivery of value to Honeywell clients and customers

227

Service Technician Resume Examples & Samples

Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty
Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
Master-Certified Technician

228

Service Technician Resume Examples & Samples

Assists in performing scheduled preventative maintenance on systems and equipment
Ensures compliance of calibration for the different tools and systems maintained in the Research and Development laboratories
Manages service calls with demanding timelines from internal customers
Works as an effective departmental or cross-functional team member

229

IT Service Technician Resume Examples & Samples

Installs, operates and maintains audio visual and conferencing hardware and software. This position works under general supervision and direction
Perform day-to-day Audio Visual (AV) functions, including troubleshooting and equipment installation, operation and repair, scheduling, end-user coordination / training
Operate and maintain AV equipment for live and recorded events
Coordinate, plan and arrange AV presentations
Operate audio board and/or video conferencing and streaming or bridging technologies and equipment for presentations and meetings
Manage and support controls in integrated conference rooms as well as provide user education and documentation
Daily maintenance of conference rooms
Work with multiple departments to ensure maximum operation and availability of audio and video equipment
Deploy new AV hardware and software. Maintain equipment as needed
Research and implement best practices to resolve equipment issues
Perform basic PC technician duties as applicable
Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
Troubleshoot issues remotely and in person
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance
Maintains strict confidentiality of information gained while supporting meetings
Works closely with Network and Telecommunication Administrators

230

Service Technician Resume Examples & Samples

Assist in the maintenance, organization of service and repair. Facilitates, create systems, benches, layout and tooling to ensure efficient handling of defective products. May include outside facilities as well
Responsible for the receipt, decontamination, trouble shooting, failure investigation, repair, testing and documentation of electromechanical and video system products returned from the field to determine appropriate action and handling
Utilize various computer programs, Digital Multi Meters, Oscilloscopes, light measurement equipment, waveform monitoring equipment, digital and analog electrical test equipment to troubleshoot returned products
Utilize Soldering and Desoldering skills on printed circuit board assemblies for thru hole and surface mount components
Assist in performing failure root cause analysis on all returned products
Perform complaint failure evaluations and provide estimates on repairs
Modify, rebuild or overhaul electromechanical products
Apply knowledge of electronics/electrical principles in determining equipment malfunction
Document findings for management, QA, manufacturing and engineering as needed
Work with Arthrex Inc to complete documentation necessary for closure of customer complaints
Provide training to service personnel as required
HS Diploma or equivalent and Prefer Associates Degree in Electronics Technology
Minimum of 3 years of work experience in an electronics environment
Experience in system analysis, testing, troubleshooting to component or board level preferred
Experience in a regulated manufacturing environment, including electrical test processes and procedures preferred

231

Service Technician Resume Examples & Samples

Responsible for the receipt, decontamination, repair and documentation of electromechanical and video system products returned from the field to determine appropriate action and handling
Perform optical test and measurement of incoming service items as required
Assist in perform complaint failure evaluations and provide estimates on repairs
Minimum of 2 years of work experience in an electronics environment
Experience in a manufacturing environment, including electrical test processes and procedures preferred

232

Service Technician Resume Examples & Samples

Excellent oral and written communication skills utilizing the English language
Ability to read and understand specific job requirements (specs)
Good attention to detail with solid follow-up skills
Good computer skills, including Microsoft Office with proficiency in Outlook
Familiarity with the company’s business system
Professional appearance and behavior
Solid organizational skills with the ability to prioritize effectively
Ability to work effectively under pressure and manage multiple assignments simultaneously
Meets appropriate deadlines
Accurate and results oriented
Committed to providing exceptional customer service
High mechanical aptitude with the ability to quickly grasp technical information
Sold individual contributor who functions equally well as a member of a Team

233

Site Service Technician Resume Examples & Samples

Dditional tasks maybe required
Ensuring delivery and performance of services, joining a motivated team and is part of the fixed budget element
Time scheduling, awareness of surroundings; be able to interact with all colleagues at all levels. Failure of equipment or job related complaints are typically resolved at a higher level

234

Service Technician Resume Examples & Samples

Diagnose and/or correct all technical problems (Basic and Hi-Speed Internet, Basic and Digital TV and Rogers Home Phone) to the satisfaction of the customer and in accordance with company specifications
Complete installation work. (e.g., rewires, fishing, drop replacements)
Promote and sell company services and make customers aware of same
Complete accurate documentation pertaining to installations, service and sales activity
Assist Managers in reducing departmental costs through efficiencies and improved productivity
Learn and adhere to all applicable Health & Safety regulations, both legislatively mandated, and as outlined in company policy
Pay, benefits, and work schedule as per the Metro Cable Association Salary Plan
As this is a Metro Cable Association position, Metro Cable Association members are encouraged to apply
A+ Certification with Apple Mac experience required (or equivalent PC skills)
Knowledge and experience with Smart Home Monitoring is an asset
Must be able to handle all physical aspects of the job, which include lifting/moving heavy equipment (approx. 80 lbs) and climbing ladders/poles at heights up to 40 feet
Excellent communication and problem-solving skills coupled with excellent customer service skills
Must be willing to work in adverse weather conditions
Previous sales experience would be an asset

235

Service Technician Resume Examples & Samples

Combination of education and relevant work experience totaling 4 years post-high school or equivalent
Completed basic courses in pole climbing, basic electricity, installation/repair, cable splicing/maintenance, basic cable transmission and cable air pressure courses, or possess equivalent job experience
Must have a valid driver's license and an acceptable driving record
Must be able to visually identify all colors used in telephone cable
Possess proficient PC skills to include use of Microsoft products, electronic mail and the Internet
Proven, successful customer contact experience

236

Service Technician Resume Examples & Samples

Properly secure vehicle to lift to ensure safe operation
Dismount and remount tires and wheels securely on vehicle
Dismount and remount tires onto wheels without damaging any critical parts
Loading and unloading of tires to end user fleets
Complete necessary paperwork legibly
Assist in warehouse dutiesWork independently

237

Service Technician Resume Examples & Samples

Adjusting, aligning, assembling, calibrating, inspecting, lubrication and testing of commercial food prep equipment
Electrical/mechanical and electronics troubleshooting
Will need to satisfactorily complete company schools and audio/video field training

238

Service Technician Resume Examples & Samples

Adjusting, aligning, assembling, calibrating, inspecting, lubrication, and testing of equipment
Problem diagnosis including electrical/mechanical and electronics troubleshooting. Must be able to be innovative and use common sense to remedy a situation so the customer may resume operations
Consult with bakeries to identify process improvements and diagnose mechanical weaknesses to provide value-added solutions
Maintain frequent contact with the office to receive service assignments and review service problems with advisor, supervisor, or manager
Consistently achieve or surpass weekly productivity and service labor revenue goals assigned by management
Maintain working knowledge of latest modifications, retrofit, etc. for equipment assigned to service
Assist others on equipment installations or in performing major repair assignments. Maintain a working knowledge of parts stocking and identification methods
Complete timely and accurate trip and expense reports
Work in a safe manner and comply with all safety standards
Rockwell Logix and Factory Talk experience preferred
Knowledge of bakery process and automation processes desired
Troubleshooting utilizing scoping power meter, multimeter, calipers or other basic assessment tools
Welding and fabrication skills desired

239

Service Technician Resume Examples & Samples

Product line service and assembly
Conducting final tests and releases of product for shipping
Inputting of data, including orders
Maintains adequate inventory of spare parts

240

Service Technician Resume Examples & Samples

Work in collaboration with the dispatch group and the customers in order to meet the customers’ and organization’s expectations
French speaking
Experience and strong interests in digital control, mechanics, ventilation, heating and air conditioning
Experience and strong interests in Windows operating systems, networking, VMware software and Cisco technologies
Bilingual
Health & Security Certifications
Keen sense of leadership and business development skills

241

Lead Service Technician Resume Examples & Samples

Team work schedule and utilization (warranty/CIM, contract support, retro-fit, CIP, and T&M staffing plan and support)
Three (3) year technical Associates degree or equivalent and minimum one (1) year technical wind turbine experience
Ability to develop and present effective presentations to the customer and Vestas management staff
Ability to maintain an attitude that promotes a positive image to internal and external customers. Maintain a professional attitude even when problems and crisis situations arise
Demonstrated advanced use of complex power tools such as hydraulic rams, inductive heaters and diagnostic tools (e.g. advance fluke meter functions, VOB data collection)
Able to effectively collaborate with employees at all professional levels, performs as a champion for change management initiatives and ability to respectfully follow supervision

242

Service Technician Resume Examples & Samples

Perform equipment refurbishment, installation, relocation, discontinuance, product level engineering and configuration changes, upgrades and/or modifications to products
Applies technical training and experience to affect product repair on retail store products
Builds positive customer relationships with product end-user and store manager
Maintains business like communications, conduct and appearance that is complimentary to customers’ environment and otherwise demonstrates a courteous, positive and professional attitude at all times
Effectively communicates with customers, management, peers, and team members on a timely basis regarding status of work, potential problems, customer / store management satisfaction, and to seek advice and assistance
Has ongoing rapport with store managers and client executives and performs scheduled & unscheduled visits with customer management
Performs retail store systems & product problem determination utilizing the maintenance package, diagnostics, reference documentation, service aids, system tools
Uses established procedures and/or instructions for repetitive and/or routine work, works on tasks individually or as a part of a team and provides assistance to less experienced SRs
Operates territory efficiently and/or performs technical services in a complete, quality and timely manner to meet customer commitments and minimize disruptions to the customer's operation
Knowledge of personal computer technology, flat panel TVs & monitors, cash registers / point-of-sale equipment, and associated retail devices
Electricity & electronics knowledge
Ability to properly use test equipment, basic hand tools, and electric meters
Recognize and understand the functional and operational use of IT signal and power cables as well as low voltage wiring systems and to perform diagnosis and repair
Written and spoken communication skills
Articulate & demonstrate strategy to end-user customers
Capable of performing freelance diagnostics and repair. Requires minimal assistance from more experienced SRs to carry out difficult product repair activities
Self-motivated with the ability to multitask and drive resolution
The individual must have a credit history sufficient to obtain a credit card in the individual's name in order to charge business related expenses. Approved business related expenses will be reimbursed by the company
Ability to travel (approximately 75%) and work OT as required

243

Service Technician Resume Examples & Samples

Providing overnight Service Desk facility, giving good levels of 1st time resolution (up to 60%) and triage for issues passed on to 2nd/3rd line support teams
Ensuring all operational tasks are completed Monitoring for systems messages and alerts and taking appropriate action
Provide assistant to Service Level Management to manage Major Incidents
Provide assistant to Change Management and Project teams relating to system implementations and changes
Liaise with Service Desk, Incident Support, Deskside Support, Networks, 3rd line Technical Support and other support teams to facilitate any tasks that can be carried out overnight on either a regular or adhoc basis (system monitoring, checking, admin tasks, housekeeping)
Ensuring Assyst CMDB is kept up to date and accurate
Provide mentoring, support and guidance to the Service Technicians
Ensure OLA levels are maintained

244

Service Technician Resume Examples & Samples

Perform receipt inspection of various mechanical equipment including component parts being able to verify and match incoming material with customer and Pentair Valves & Controls receiving documentation
Perform all aspects of repair and testing including but not limited to: inline testing, disassembly, cleaning, in process inspection, assembly, final testing, and final inspection on various types of mechanical equipment
Lead teams of service technicians as required
Perform inspections on equipment to determines scope of repair, and report recommendations to supervisor
Perform equipment installation and removal at customer site
Perform onsite pre-job surveys to determine scope of work and report findings back to supervisor
Must be able to read and interpret various drawings, customer specifications and valve assembly and maintenance instructions necessary to satisfy customer requirements
Must understand and comply with all Pentair Valves & Controls and customer policies and procedures relative to all assigned duties and responsibilities
Must have valid driver’s license and be willing to drive company vehicles
5+ years of mechanical experience with emphasis on trouble shooting and problem solving
Minimum 5 years of service related experience
Sound technical writing and communication skills
Ability to manage jobs with little direct supervision
Ability to work in an environment with frequent exposure to one or more unpleasant (noise, heat, dust, etc.) or hazardous conditions 50-75% of work time
Must be customer oriented willing to work overtime and travel as required to meet business needs. Understanding this may involve evening and weekend call in, often times with very little notice
Ability to lift and/or carry 35 lbs

245

Service Technician Resume Examples & Samples

Handle phone calls on a repetitive basis relating to the service, repair, and application of the product
Create service files in Service Warranty system to effectively administer warranty claims; repair and test of returned equipment from the field
Experience troubleshooting and diagnosing computer hardware and software issues
Experience installing applications and navigating directories/files within Microsoft Windows Operating Systems
Travel to customer locations for technical support of the product
Participate on product development teams and product support initiatives focused on internal and external suppliers
Will help manage the demonstration assets that the business unit has for customers and sales team, including the tracking, communication and process of the demos
Assist product engineering in evaluation of returned equipment to continually improve reliability and warranty
Requires interaction with our development partners administrative (warranty costs, materials), technical and engineering teams
Associate Degree in Electronics, Electro-Mechanical Technology
At least 1 year of customer service and troubleshooting skills
At least 1 year of welding systems product experience
Above average computer skills utilizing Microsoft Office suite and Internet programs
Demonstrate a positive and enthusiastic attitude
Ability to make quick customer oriented decisions in a fast paced environment
A demonstrated ability to work effectively with many different personalities and situations
Excellent verbal communication skills and enjoy verbal interaction with others
Product knowledge and basic understanding of Miller generic computer systems, such as A+, Intranet, and Extranet
Willingness to learn product features and welding characteristics for existing and new products is required
Basic knowledge of electrical and mechanical components of a welder
Desire to continue to grow professionally through experiences, exposure and focused training

246

Service Technician Resume Examples & Samples

Perform service and new installation commissioning activities on fire alarm, access control, CCTV, intrusion alarm and intercom systems
Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations
Required to lift and or carry equipment and tools, which may be over forty (40) pounds Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc
Must adhere to all OSHA and JCI safety policies and procedures
Complete mileage and monthly vehicle reports in a timely manner

247

Service Technician Resume Examples & Samples

Must be able to read, speak and write in English and follow verbal and written instructions. Must also read and interpret blueprints, drawings, schematics and specifications
Must have a minimum of three (3) years electro-mechanical assembly
Must have working knowledge of basic shop math and be able to complete basic electrical formulas
Must be able to efficiently use a variety of assembly hand tools and precision measuring instruments, such as calipers, micrometers and dial indicators
Must be able to pass FAA Drug and Alcohol test and be familiar with FAR Part: 145, 65 and 23

248

Service Technician Resume Examples & Samples

Service and maintain machinery and chemical systems in customer fresh fruit packinghouses
Mix and test chemicals in the field to verify proper dilution and effectiveness
Maintain proper inventory of leased machinery parts and chemical use at packinghouses to assure machinery down time
Fabricate, assemble and install machinery systems
Maintain all reports and records for internal and external audits
Implement preventative maintenance and overhaul programs that minimize parts costs, labor costs, and machinery downtime
Maintain proper professional attire, grooming, and work environment to help maintain JBT image
Work closely with customer personnel in the operation of their plant(s), and report day-to-day problems and opportunities immediately to your supervisor

249

Service Technician Resume Examples & Samples

Perform Hazard Safety Assessment prior to each job
Perform service on equipment manufactured, sold and/or leased by JBT
Final inspection, installation and commissioning of new and/or rebuilt JBT equipment
Answer inquiries concerning equipment and forward to the appropriate departments in JBT
Generate timely/accurate service call reports and report problem areas or needed improvement on all JBT equipment
Instruct and train customer operators and mechanics on safe operation and maintenance of equipment
Make goodwill calls and keep customers informed of product update kits on improved operation and safety. Promote repair service and parts sales
Domestic and international travel required with periods up to six weeks per trip
Self-starter requiring a minimum amount of supervision and the ability to maintain a professional appearance and conduct both on and off the job
Adhere to JBT’s operating policies and Code of Ethics. This includes compliance of JBT’s confined space entry and rescue procedures. Strict adherence to the JBT off-site safety policy is required at all times
Maintain proper documentation for timecards, expense reports, and Runzheimer programs
Take inventory of repair parts on hand
Lead or assist in the coordination of large overhauls and field repairs
Document repairs and project reports for company wide distribution

250

Service Technician Resume Examples & Samples

Troubleshoots and diagnoses equipment problems and makes appropriate repairs or recommendations for repairs to clients
Provides emergency or unscheduled repairs of equipment; is available for customer care at short notice
Performs regular preventive maintenance on equipment with the coordination of clients, such as equipment inspections and small repairs
Provides advisory services during equipment install, service and repair visits by instructing third parties and performing quality reviews to ensure that quality standards are being met
Reads and interprets equipment manuals to perform required maintenance and service
Reads and interprets electrical and mechanical CAD drawings, P&ID’s, and flow schemes
Accurately prepares and submits inspection reports, service reports, time sheets, and expense reports in a timely manner to Service Coordinator or Service Manager. All reports should be done on a weekly basis
Inspection of assembled equipment, to ensure proper installation
Inspection of all operating parts to ensure proper operation within expected tolerances
Maintains inspection records of equipment; determining trends affecting equipment and assessing how to make corrections
Recommends equipment modifications to eliminate future performance problems. Advises client on replacement part orders
Uses a variety of hand and power tools, electric meters and material handling equipment in performing duties
Interact with internal and external project managers during field projects
Consults with engineering team to resolve unusual problems in system operation and maintenance
Clearly and professionally interact with customer, regarding status of commissioning, on a daily basis
May supervise/train customers employees and/or employees in testing, tuning, and adjusting equipment to obtain optimum operating performance
Ensure that time sheets are signed off by the customer and inform customer prior to working additional time in which customers would be invoiced
Take and respond to customer service, emergency, and breakdown calls during business hours. Could be asked to take calls after hours on occasions
Technical Certificate or 2 year degree in Mechanical, Electrical, or Production Engineering and 1-5 years experience working on processing and filling equipment; or an equivalent combination of education and experience
Proficient personal computer skills including e-mail, recordkeeping, routine database activity, word processing, spreadsheets, graphics etc. Proficient knowledge of Microsoft Office software
Ability to travel domestically and internationally, 60% or more

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