Senior Analyst, Business Systems Resume Samples

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A Pouros

Audie

Pouros

3340 Bauch Row

Detroit

+1 (555) 245 0528

3340 Bauch Row

Detroit

Phone

p +1 (555) 245 0528

Experience Experience

Detroit, MI

Senior Analyst Business Systems

Detroit, MI

Schuster-Ankunding

Detroit, MI

Senior Analyst Business Systems

Formulates, defines, and documents systems/application scope and objectives working closely with systems architecture, development and
Collaborate with Product Managers and Developers to design solutions
Assist in the training and orientation of other staff and end users
Motivated and results oriented professional who enjoyes working in a fast paced environment
Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
Cultivate productive working relationships internally and externally
Coordinate training development with technical writers and trainers

San Francisco, CA

Senior Analyst, Business Systems

San Francisco, CA

Mertz, Prosacco and Bartell

San Francisco, CA

Senior Analyst, Business Systems

Observes information security policies in accessing, securing and protecting confidential and sensitive information. Monitors and audits access
Execute procedures for setting up new technology projects and aligning them with key reporting & performance metrics
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
Maintains Standard Operating Procedures for the MAXIMO database and conducts user application training
Supporting the efficiency of the department by processing Manual Indirect Processes and the Trade Spend Load process, Systems Reconciliation
Reconciling and identifying data integrity issues, with a focus on Gross Sales, Off Invoice actuals and Off Invoice Audit
Providing reporting visibility

present

Philadelphia, PA

Senior Analyst, Business Systems IT

Philadelphia, PA

Lehner Inc

present

Philadelphia, PA

Senior Analyst, Business Systems IT

present

Provide effective scope and issue management
Coordination with development team and monitor the progress of developing activities and updating the status with respective teams
Developing / reviewing delivery Project Plans with Service providers
Configuration, Unit and Integration testing or reviewing the work done by the service providers to ensure quality
Authoring BRD, assisting the business with benefits case for larger projects
Analyzing functionality gaps and developing alternatives
Resolution of cross functional issues with different user groups and teams

Education Education

Bachelor’s Degree in Business

Loyola Marymount University

Bachelor’s Degree in Business

Skills Skills

Experience using PeopleSoft App Designer including the ability to research objects and interpret basic PeopleCode
Working knowledge of using VBA and Microsoft Access for automation is desirable
Working knowledge of Oracle’s OBIEE or other analytical reporting engine is desirable
Strong skills in MS Office suite including Word, PowerPoint and Excel
Knowledge of Oracle Project Accounting
Responsible for compliance with applicable Corporate and Divisional Policies and procedures
Previous experience in working with IT departments and organizations in the area of financials and performance improvement a strong
Strong initiative and action orientation with desire to roll-up sleeves, get hands dirty and get into the depths of the business
Negotiates with cross-functional team members and vendors to achieve project deliverables
Works with Marketing, Legal, Medical and Regulatory, Operations, and IT management to establish project scope, objectives, deliverables and timeline

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Senior Analyst Business Systems Resume Examples & Samples

Proven ability to interact with Offshore Teams to drive systems analysis, design and development efforts
Technical Project Management experience is desired
Experience across multiple platforms (z-OS, Linux / Unix, etc.) aite plus
Enterprise Content Management applications (HP Exstream, IBM OnDemand or Filenet) background and experience a plus

Senior Analyst, Business Systems Resume Examples & Samples

Leads the effort to maintain and support HR systems based on operational and regulatory requirements through the review, testing and implementation of upgrades, enhancements and patches. Coordinates activities with the Analyst, Business Systems, IT and functional teams. Documents processes and results. Maintains system tables
Directs end-user support for access issues, application errors and data problems. Performs research and testing for fixes as needed and quickly resolves issues
Manages, constructs and maintains HR reports and queries for all levels of the company using the appropriate tools. Responsible for the effort to analyze the impact on reporting when system changes occur
Strong knowledge of Excel and Word
Preferred: Experience administering PeopleSoft Enterprise Learning Management and/or Kronos Workforce
Experience developing reports in Crystal Reports
Experience using PeopleSoft App Designer including the ability to research objects and interpret basic PeopleCode
One full-cycle system implementation experience

Senior Analyst Business Systems Resume Examples & Samples

A Bachelor's degree or equivalent experience with a major or minor in Computer Science or related field and at least five to seven years experience in business systems development
Methods and tools or a specialty function or have demonstrated the necessary proficiencies to function in a senior-level capacity
Strong communication, project management and problem solving skills; proficiency in analytic and quality assurance techniques; leadership ability; and a willingness to take appropriate risks

Senior Analyst, Business Systems Resume Examples & Samples

Responsible for management of Maximo and its related business systems, Maximo Mobile and Scheduler, to ensure the CMMS solutions meet the strategic goals and needs of the company. Maintains a through understanding of business needs/processes and recommends modification to systems to enhance automation, reducing manual efforts
Maintains project plans, performing business gap analysis, requirements evaluations, performing solutions evaluations, and producing deliverable documents
Maintain relationships with outside vendors and work closely with them throughout the Design and testing cycles related to Maximo
Maintains Standard Operating Procedures for the MAXIMO database and conducts user application training
Works closely with key Division users to assess business problems and determine and implement information technology solutions. Interfaces with business units and supports organizations on all matters regarding Maximo systems

Senior Analyst Business Systems Resume Examples & Samples

Schedule and Lead requirements and design discussions with customers of all levels throughout the company including executives
Collaborate with Product Managers and Developers to design solutions
Own and manage SDLC artifacts. This might include a formalized BRD or Design Document for waterfall projects or using a data entry system on Agile projects
Translate business requirements into a solution and analyze tradeoffs between effort and return on value. Socialize these tradeoffs with the project team and stakeholders
Schedule and run daily stand up meetings ensuring to track “burn down”. Act as a first line of defense to resolve blocks, but also escalate when appropriate
Ensure Requirements and Test Cases have appropriate sign offs and solutions are effective. Actively work to resolve issues users when requirements clarification is needed or to facilitate sign off on test cases
Work independently with users to define concepts and systemize business process
Comfortable leading in an Agile/Iterative Environment. A strong desire to educate and promote an “iterative culture”
Experience with financial services industry a plus
Experience with project management is a plus
Strong skills in MS Office. Word, PowerPoint, Excel and Access
SharePoint and other collaboration tools
Experienced managing requirements using ALM with tools such as Rally, TFS or SharePoint a plus

Senior Analyst Business Systems Resume Examples & Samples

Support two of the Key Programmes for Global Operational Risk in 2015
ORION Legacy - Continued support for the ORION 4.7 platform across all user groups (Operational Risk, Compliance, Finance, EUC) to maintain service and support key bank programmes
Operational Risk Transformation Programme (ORTP) - Enablement of the new Target Operating Model for operational risk management across the Bank
Performance monitoring, management and tuning to ensure the applications meet performance objective
Responsible for institutionalizing the use of Automation within the Orion team for unit test, regression testing and smoke testing

Senior Analyst Business Systems Resume Examples & Samples

Develops and programs complex systems to align with business requirements
May execute multiple projects at one given time
Strong problem solving skills within the required technology area across multiple platforms
The ability to work flexible hours as needed/required

Senior Analyst, Business Systems Resume Examples & Samples

MAJOR RESPONSIBILITIES
Leads projects and process improvements. Identifies and understands issues and opportunities. Independently and effectively works with customers and peers to accomplish goals. Recommends process/service improvements and solutions based on analysis
5-7 years of business analyst experience; PeopleSoft HCM version 9.0 or above required

Senior Analyst, Business Systems IT Resume Examples & Samples

Understanding of finance business processes and requirements
Authoring BRD, assisting the business with benefits case for larger projects
Developing / reviewing delivery Project Plans with Service providers
Configuration, Unit and Integration testing or reviewing the work done by the service providers to ensure quality
Preparation of functional specifications or review of vendor prepared specifications for quality, accuracy and completeness
Coordination with development team and monitor the progress of developing activities and updating the status with respective teams
Managing projects utilizing IT Project Life Cycle methodology when appropriate
Manage a host of deliverables with a service provider and ensure ownership and accountability for the deliverable
Bachelor’s degree in Computer Science, Accounting, or appropriate combination of education and experience. CPA (USA) / CA (India) / ICWAI (India) is an added advantage
Excellent client facing and presentation skills
Committed to a high level of customer service to internal clients

Senior Analyst, Business Systems Resume Examples & Samples

Gather requirements from users; document analysis using business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Schedule and lead requirements and design discussions with customers of all levels throughout the company including executives
Perform query and reporting analysis; document data sources and mappings to support reporting and other data requirements
Be a liaison between the application development team, other technology teams and project and relationship managers
Manage and ensure requirements are met through the entire SDLC process by participating in design discussions, QA, UAT and deployment
Ensure requirements and test cases have appropriate sign offs and solutions are effective. Actively work to resolve issues users when requirements clarification is needed or to facilitate sign off on test cases
The candidate should be comfortable functioning in a leadership role with development teams that consist of programmers and analysts both on shore and off shore
Successfully engage in multiple initiatives simultaneously and demonstrated ability to deal with ambiguity
Strong skills in MS Office suite including Word, PowerPoint and Excel
Experience with MS Access
Experience with SSRS and SSIS
Adept at SQL queries, report writing and presenting findings

Senior Analyst Business Systems Resume Examples & Samples

Provide technical support for varied technologies and related projects
Coordinate and complete projects according to plan
Apply technology to business issues to increase revenue, avoid cost, improve service and achieve goals
Perform all functions supporting applications systems including applications development, business analysis, research and development, and systems integration for business systems
Remain current on technical and professional developments and business strategies affecting area of responsibility
Assist in the development, design and implementation of business systems
Serve as a member of a project team or as an individual contributor when assigned
Provide computer program and system development and technical support for very complex, highly critical programs and systems
Plan and coordinate tests, resolve production problems, identify opportunities to improve systems
May lead project of varied complexities and criticality, prepare project tasks and schedules, and lead projects to assure objectives are met on time and within cost
Initiate system analysis, work on user gathering/requirements and assess system impacts
Determine alternate solutions with risk analysis and identify opportunities to use technology to improve availability
Coordinate activities and project meetings as required and report project issues to management
Perform business systems development tasks, including: working with users to define systems needs; designing business systems to meet user needs; installing and implementing vendor packages
Design, code, test, debug and document programs
Assist in delivering global and strategic technical projects
Assist in the training and orientation of other staff and end users
Develop proficiency in systems analysis skills. Maintain proficiency in programming languages, program development and testing. Provide technical analysis and solutions to issues
Develop and program complex systems to align with business requirements
Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies. Optimize relations with regulators by addressing any issues
Maintain HSBC internal control standards, including timely implementation of internal and external regulators

Senior Analyst, Business Systems Resume Examples & Samples

Exceptional fact-based problem solving skills that enable efficient identification of issues, gathering data, performing analysis, and effectively communicating results of the analysis and associated recommendations
Familiarity with project management and PPM technology concepts, preferably Innotas
Advanced knowledge of MS Excel and PowerPoint
Working knowledge of using VBA and Microsoft Access for automation is desirable
Working knowledge of Oracle’s OBIEE or other analytical reporting engine is desirable
Work experience in a global environment with individuals from different backgrounds and cultures
Sound understanding of financial & accounting concepts
Strong communication skills – both oral and written – in communicating both details and summary information to multiple levels of the organization and management
7 – 15 years of broad financial and business analysis experience
Knowledge of Oracle Project Accounting a plus

Senior Analyst, Business Systems Resume Examples & Samples

Provides day to day support for Corporate Accounting which includes maintaining chart of accounts and all segment values, periods, cross validation rules and reports within Oracle EBS
Continually review and update the end user documentation for all Oracle modules
Provide support for Corporate iExpense
Act as liaison between Corporate Accounting and IT for general maintenance, problem tickets and the implementation of change management requests into the development and production environments for all Oracle supported modules
Liaison between Corporate Accounting, internal and external auditors for audit requests related to Oracle EBS
Continually review, identify and document process improvement and control points within all applicable Oracle modules
Represent Corporate Accounting interests with regard to Cable's Oracle EBS and OBIEE support teams during projects and upgrades
Assist with FIS system projects, upgrades and ad-hoc requests as needed
Field of Study- Accounting, Finance, Information Sciences, Technology, Computer Science
Years' Experience- Generally requires 5-8 years related experience
2-4 years relevant accounting and/or financial analysis experience
Experience as an ERP administrator and/or power user (Oracle EBS preferred, but other large ERP systems acceptable)
Ability to work independently and manage multiple projects and deadlines

Senior Analyst Business Systems Resume Examples & Samples

Support projects that may include the development of processes/procedures for handling new products or developing new strategies, utilizing thorough working knowledge of the specific area within the organization, as well as business, finance, and technology
Serve as a primary business contact for projects from the original concept through final implementation. Interface with all areas affected by the project including business leaders within functional departments, end-users, and customer/client services
Write business requirements/plans for new products and new plan systems enhancements
Partner with Systems team to develop solutions and maintain production support
Develop oversee, document and report on testing plans and results
Coordinate training development with technical writers and trainers
Proactively identify improvement opportunities and communicate to leaders via business cases and cost/benefit analyses
Cultivate productive working relationships internally and externally
Minimum of 3 years of related experience
Knowledge of EASY, CIRRUS, CSAS, PRISM, ThunderHead, FileNet, HarvestCM
Proven track record of taking initiative and delivering results when required
Excellent written and verbal communication skills, with the ability to effectively communicate at multiple levels within the organization required
High level understanding of retirement plan business – 401(k), 401(a), 403(b), and 457
Because this position might take leadership in the coordination of projects, organizational and project management skills as well as project methodology understanding are important

Senior Analyst, Business Systems Analysis Resume Examples & Samples

Conduct data collection, data mining, analysis, and reporting on ad hoc and recurring data requests
Work collaboratively with internal customers to refine and optimize analysis and reporting criteria as well as manage expectations around analysis delivery timelines and output capabilities
Proficient in Windows OS, Microsoft Office Suite particularly Access and Excel 2010 or later versions
SQL database or equivalent data warehouse experience and associated validation activities
Knowledge of BI Tool and dashboard creation such as in QlikView(preferred), Tableau, Spotfire, MicroStrategy, Cognos, or equivalent considered a plus
Proven leadership and project management skills working in a collaborative team environment as evidence of successful completion of projects
Fundamental understanding of statistics, specifically quality statistics is required
Drive architecture of new reporting dashboards and common analysis requests
Must be fluent in the creation and manipulation of Excel pivot tables and the ability to build macros to integrate data into excel workbooks
Expertise in analyzing unstructured data sets (Text Mining) and the ability to build sophisticated queries to extract specified information
Ability to build charts and graphs that effectively communicate the desired analysis results
Integration of key graphical elements into PowerPoint for management communication and the ability to present such information is a plus
Technical background and medical device/ regulated industry experience is a key advantage

Senior Analyst, Business Systems Resume Examples & Samples

2 years experience - Advanced knowledge & understanding of SAP table structures
3 years experience - Mining data and developing reports using a variety of reporting/analytics software packages with an aptitude for learning new reporting packages
2 years experience - SQL Server Reporting Services

Senior Analyst, Business Systems Resume Examples & Samples

Key liaison with back office stakeholders for test case creation and prioritization
Understand all requirements for system changes and implementations
Monitors and tracks project status with specific focus on back office test cases
Schedules meetings and prepares meeting agendas and meeting minutes
Assist in preparing project presentations for management reviews
Communicate status, issues, risks, results and time-lines
Create and maintain essential working relationships with key internal stakeholders, cross-functional partners and leaders to achieve results
Deliver on ad-hoc requests
3 – 5 years business support experience
Proven working experience and strong ability to communicate with various levels of management
Ability to maneuver in a fast paced and changing environment
Excellent organizational skills, time management, multi-tasking ability and attention to detail
Self-motivated and must demonstrate confidence in a high profile position
Ability to work independently or with a team to manage real time activities
Strong time management skills to work with multiple business team requirements
Previous experience working in project management role specifically in a test function
Previous experience in telecom or wireless industry
Bachelors Degree in a business field or IT
Master's degree preferred

Senior Analyst, Business Systems Resume Examples & Samples

An expert at eliciting and evaluating information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests. Understands how policies, systems and processes impacts requests/projects. Fosters business knowledge and understanding among business systems analysts and project stakeholders. Brokers consensus among stakeholders with conflicting needs. Poised when interacting with senior level audience. Invests in stakeholder management and possesses ability gain stakeholder trust
Establishes (and validates with leadership) the program KPI measurements and quality control points and aligns reporting to track progress of consent decree compliancy requirements and NORS reporting against the measurements. Proactively anticipates and mitigates issues through validation
Fully investigate and document facts underlying reportable outages to support accurate and timely reporting to the FCC. Provide advanced decision analysis for focused, fact-based, reporting & statistics to engineering & operations leadership teams related to FCC reportable outages and detection tools. Provide recommendations on process/policy changes and tools to improve overall reporting to FCC and PSAPs. Analysis must be focused, concise & able to influence and enhance leadership decision-making related to recommended changes
Participate in formal focus groups/interviews/conference calls related to recent FCC reportable outages or changes in FCC rule-making to determine if internal processes/policies were potentially a factor in the outage or resulting process. This position will participate and execute lessons learned from these working sessions with cross functional teams and resources enterprise wide
Creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation,
Provide SME leadership and consulting support on complex tasks. Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team. Reviews deliverables and provides input for other analysts. Strong understanding of all business channels
Provides mentoring and daily direction to analysts. Leads department process improvements initiatives
Facilitates business leadership and other company stakeholders in the definition of business roadmaps
Minimum of 5 - 8+ years of systems analysis experience with understanding strategic business information systems
Solid understanding of BSA best practice principles and has applied practice; demonstrated ability to apply BABOK principles required
Advanced level of proficiency with MS Office Tools; especially critical within MS Excel software. Ability to compile and pull together mid-to-high level complex spreadsheets utilizing a variety of excel functions
Demonstrated track record of strong consulting skills and experience to bridge the gap between technology and business operations to enable organizations to make effective decisions
Must be proficient and have experience using MS Office (Excel, Work, PowerPoint) and Visio
2-3 years project management experience
Experience and proven ability to lead and facilitate meetings that drive positive/meaningful results for T-Mobile with regulators and government entities
Experience with Access, Tableau
Experience with Visual Basic for Applications
BABOK certification desired
Bachelors Degree. Quantitative discipline or equivalent work experience
Masters Degree desired

Senior Analyst, Business Systems Resume Examples & Samples

Uses appropriate tools to collect, correlate and analyze data; records and maintains technical data for use in developing operating and instruction manuals. Conducts tests; develops preliminary findings for review by experienced analysts. Assists in the development of standards and procedures. Prepares written reports of work. Applies and executes standard information systems theories, concepts and techniques
Determines approach and solution to problem when issue is within scope of own ability. Develops solutions to problems where casual relationships can be identified and precedents exist. Conducts training
Applies analytical thinking skills to diagnose and make recommendations on systems. Incorporates knowledge of business and technology to make recommendations. Translates data gathered from user discussions into business requirements. Identifies business/system needs and recommends solutions. Assists with the testing strategies and develops preliminary findings
Analyzes departmental processes and needs, and makes recommendations that are most effective means to satisfy those needs. Analyses the most complex work procedures and job methods and presents concepts to simplify those procedures
Work is performed and technical decisions are made with a high degree of independence and performance is judged by results obtained
Works effectively with team/group to accomplish organizational goals. Actively participates in client or team meetings by offering suggestions. Provides leadership to project planning
Monitors and organizes the efforts of technical and business support staff. Manages projects according to milestones and completes tasks assigned by more experienced analysts and managers. Guides the efforts of less experienced staff
Exercises latitude in approach to problem and solution. Work is reviewed for soundness of business judgement and to determine if overall results and objectives have been achieved. Errors or failure to achieve expected results may result in project delays and/or the expendituire of more resources than was planned. Regular assignements are completed with minimal supervision
Bachelors degree preferred or equivalent plus 6 or more years technical experience, or Masters degree plus 5 or more years experience or sufficient experience to demonstrate technical equivalency
Experience in a Business System Analyst role
Systems Testing and IT Implementation. experience
Engineering experience
Total combined experience required: 3 or more years

Senior Analyst, Business Systems Resume Examples & Samples

Understanding, maintaining, and improving systems used to process KUSA Indirect Sales and Trade
Providing reporting visibility
Reconciling and identifying data integrity issues, with a focus on Gross Sales, Off Invoice actuals and Off Invoice Audit
Supporting the efficiency of the department by processing Manual Indirect Processes and the Trade Spend Load process, Systems Reconciliation
Identifying key data issues every period and the services it renders for Kellogg Company for Sales Visibility
High School Diploma, GED or International equivalent
Advanced skills in Microsoft Office, expertise in Excel and Macro’s

Senior Analyst, Business Systems Resume Examples & Samples

Facilitates requirements sessions with business stakeholders and product owners. Has understanding on how projects align to broader organizational goals and business benefit
Transforms product strategies into user experiences for desktop, tablet, mobile, and app. Owns the creation of user stories and acceptance criteria. Becomes SME on features and functionality to be developed
Facilitates functional and feasibility discussions with technology partners (e.g. architecture, sprint teams, Test) to understand trade-offs with the goal to build the best user experience
Assists Portfolio Management with tracking project progress (e.g. user story completion, sprint progress)
Provides SME leadership and consulting support on assigned product areas (e.g. payments, change plans and services, login, etc.)
Works with project teams to manage change requests and mitigate risks
Provides mentoring and coaching to junior analysts
Leads department process improvements initiatives
Leading or participating in full, end-to-end software development lifecycle; preferably developing web properties/app for desktop, tablet, mobile (as opposed to infrastructure, ops, or back-office applications)
Worked on initiatives/projects under an Agile/Agile-like model; sprint, kanban, iterative, MVP, etc. This role needs to understand the development cycle and drive toward hitting key milestones
Experience with Agile Tools. Have used, or at least familiarity with agile tools like Rally to write user stories, track progress, etc. We write all of our user stories in Rally. We also use tools like Jira and for defect tracking
Leading or participating in creative design sessions. Experience designing workflows to ensure a great user experience
Technical Acumen. Working understanding of web technologies. Comfortable having technical dialogue with various technology teams: Dev, Middleware, Test, etc
Experience writing user stories and/or requirements; nice to have experience writing in Gherkin format
Storyteller. Able to capture and communicate (written and verbal) the user experience journey and how it will change based on the business needs
Presentation skills. Is comfortable to present ideas / requirements to a small-medium size audience. e.g. BAs are expected to lead sessions with our technology delivery partners and present topics such as: business need/rationale, requirements, user stories, etc. BAs are also expected to discuss their ideas or rationale with Business owners on a variety of topics: e.g. explaining how the functionality works today (w/o the technical jargon), influencing partners or decision makers on alternative solutions, etc
Functional Experience. 3-5 years experience working on projects that enable customers to interact with their account in a digital ecosystem; e.g. managing one's account settings, buying/changing products and services, etc
Industry Experience. 3-5 years experience in Telecommunications / Mobile Industry is nice to have. This could also be any adjacent industries such as cable/satellite, media, etc
Working understanding of BSA best practice and principles; demonstrated ability to apply BSA principles required
Must be proficient and have experience using MS Office (Excel, Word, PowerPoint) and Visio
Experience with a variety of collaboration tools (e.g. Confluence, Clarity, Jira, Rally, etc.)
Outstanding organizational skills, attention to detail, and the ability to balance multiple priorities
Bachelors Degree. Computer Science, Business, Finance, or equivalent experience
Certificate in Business Systems Analysis or equivalent work experience (e.g. Business Analysis Professional CBAP)

Senior Analyst, Business Systems Resume Examples & Samples

With minimal training/supervision, quickly develop subject matter expertise on our customer business operations and processes, and the systems that support them. Conduct analysis on the data residing in various systems and determine how it may be used for financial reporting processes. is
Apply effective communication and project management skills to ensure the successful execution of projects and initiatives. Build successful relationships/partnerships internally within the Finance organization as well as with the appropriate external business units within T-Mobile
Take the initiative to own a project from beginning to end, which may involve research to develop clarity and distinct work plans out of initially vague information
Experience with and understanding of data reporting environments and tools. Ability to develop report (using PowerPivot, Business Objects etc), investigate data using SQL queries (Teradata SQL Assistant, SQL server, Toad) to perform ad-hoc data analysis
Experience at business process/workflow modeling, analysis and documentation
Minimum of 5 years’ experience in analyst or functionally equivalent role of increasing responsibility, using the skills described above
Hands-on experience with any of the following: SSRS, Advanced MS Excel/ VBA, PowerPivot, Power BI, Teradata, MS SQL Server, Business Objects, SAP, MS Access

Senior Analyst, Business Systems Resume Examples & Samples

Expert at eliciting and evaluating information gathered from multiple sources, deconstruct high-level information into details and abstract up to the high-level understanding, from low-level information. Poised and comfortable working and communicating with senior management. Create and present graphical information to simplify complex concepts
Understand how systems, policies, and processes impact project and application lifecycles. Articulate project alignment to broader organizational goals and business benefit, explaining the value proposition and justifying business use case/feasibility development. Review and augment business and application roadmaps
Fosters business knowledge and understanding among peers and stakeholders, brokering consensus and reconciling conflicting ideas and requirements. Invests in stakeholder management and possesses ability to gain stakeholder trust. Strong understanding of diverse business channels and functions
Facilitates requirement gathering with stakeholders and creates comprehensive work products. Distinguish the underlying needs from presented user requests. Create and identify comprehensive solutions, model approaches, and proof of concept demonstrations
Develop business analysis work-plan to manage own tasks, deliverables, and schedule. Provide timely communication and information to stakeholders and project management. Assists other knowledge area analysts in development and execution of their work-plans
Provide leadership, mentorship and consulting support on complex tasks to subject matter experts (SMEs). Identify and execute initiatives to improve team processes, procedures, and tools. Review deliverables and provide input and feedback for other analysts
Solid understanding of BSA best practice principles and has applied practice; Solid understanding of multiple system development life-cycle mythologies
Experienced with programmatic data extraction and manipulation from various databases
Incentive Compensation Software experience, especially IBM Varicent
Understanding of Systems Development Lifecycle (SDLC), in particular, Agile approaches to sustaining business systems
Awareness and understanding of compliance, audit, and risk assessment
Knowledge of T-Mobile dealer commission systems and dealer compensation structure
Experience with process automation through supplemental tool creation

Senior Analyst, Business Systems Resume Examples & Samples

Is Subject Matter Expert and product owner of multiple systems supporting multiple business channels
Facilitates sessions to elicit and evaluate information and requirements from multiple sources, reconcile conflicts, and establish knowledge and expectation baseline
Creates comprehensive and unambiguous documents such as, but not limited to, requirements including traceability, functional specifications, process steps, and business cases
Represents, manages, and configures complex catalogs with multiple levels of associations, dependencies, and conflicts
Works with EIT and business teams on solution designs, functional specifications, system configuration, testing, training, and other project and deployment-related activities
Ensure the consistency and sustainability of existing applications by creating, maintaining, and communicating standards and procedures for implementing technical solutions
Identifies and solves for system and process opportunities, including through proactive gap analyses
Provides skill and process mentoring to analysts on team
Bachelor’s degree in a quantitative discipline and 5+ years of systems analysis work experience OR 8+ years of systems analysis work experience
Understanding of business information and e-commerce systems
Experience managing catalogs with dependencies and conflicts
Experience with System Life Cycle management
Excellent written and communication skills; ability to effectively communicate with cross functional teams and all levels of management
Ability to negotiate and resolve conflicts between stakeholders with conflicting objectives

Senior Analyst, Business Systems Resume Examples & Samples

Ownership of decision support tools including the design, implementation, and end-user training
Gather moderately complex data inputs from multiple sources, both internally and externally
Run data queries from reporting tools, ensuring integrity of data and reporting
Partner with customers & stakeholders on the development and production of a wide range of reports. Ensure delivery meets agreed upon requirements
Intermediate experience with MS Access, and SQL including SQL Server, Oracle and Teradata
Experience in data reconciliation and investigation among varies systems. Be able to identify the variances, perform root cause analysis, and come up with resolutions
Ability to translate complex business requirements into specific data/reporting requirements for design and development
Ability to analyze data and present findings and recommendations to Commissions Operation management
Proven ability to conceptualize from big picture down to detail level
Ability to draw conclusions, escalate issues and formulate recommendations
Aptitude to effectively communicate with cross functional partners and customers (EIT, Finance, Commissions, Marketing, etc.)
Ability to meet tight deadlines and work effectively under pressure
Knowledge of relational database, data modeling, systems design and integration
Wireless industry experience
Experience with enterprise software applications (POS, CRM, SAP), Content Management & Publishing and Billing Systems

Senior Analyst, Business Systems Resume Examples & Samples

3-5 years minimum experience creating SDLC deliverables (Requirements, Functional, Design, and Test Requirements Specification documents)
Strong experience with SQL
Proven ability to effectively apply techniques which consists of textual formats, models and diagrams
Must be proficient with MS Office (Excel, Word, PowerPoint, Visio)
Bachelors’ Degree preferred in a quantitative discipline

Senior Analyst, Business Systems Resume Examples & Samples

Quickly establish subject matter expertise in device life-cycle management and operational processes spanning both forward and reverse logistics
Quickly establish expertise in T-Mobile programs and transaction types (e.g. Remorse/Trade-In, Upgrade) that drive supply of devices into reverse logistics
Translate business needs into business and functional requirements
Review technical specifications and identify gaps to influence solution design to ensure scalability for future related projects
Engage Enterprise Data Solutions unit to ensure the data design, inclusive of necessary data elements, meets business reporting, analytics and forecasting needs
Resolve design conflicts, drive through solutions and recommend best path to move forward by engaging senior IT solution architects, IT leadership team, and business leadership
Plan for, author test cases and execute User Acceptance Testing on behalf of business intelligence unit and drive project team to fix any defects found
Deep dive into data anomalies for root cause analysis using SQL
Self-serve data to support and defend requirements and requests to EIT or business partners.Author presentations and present to different audiences including but not limited peer groups, executive and senior leadership
Strong verbal and written communication skills to be an effective liaison between business users and cross functional teams
Strong leadership skills to influence team building and collaboration with team members which are not directly under his/her supervision
Lead and provide input on requirement and design discussions to distill the initial business request into business requirements definition and functional specifications which enable reporting and analytics around new business initiatives
Lead design and solution discussions, while leveraging strong problem solving and innovative thinking skills, in order to evaluate and refine data infrastructure solutions, in order to gauge their feasibility, re-usability across different user groups, and flexibility for expected enhancements
Consult and guide team members in SAP functionality and logistics domain
Perform User Acceptance Testing and Business Validation on enterprise-wide projects to ensure high levels of data availability and quality. Troubleshoot issues and identify workarounds for defects identified but not yet mitigated
Minimum 5+ years of applicable experience
Minimum 2+ years experience in Forward and Reverse logistics, and SAP
Requirements elicitation experience with business intelligence, reporting and analytics
Experience in creating business requirements document (BRD), functional Specification documents (FSD), and business/data process flows
Able to write SQL and integrate data across platforms at an intermediate skill level using a variety of user interfaces (e.g., Microsoft SQL Server Management Studio, Teradata SQL Assistant)
Strong communication skills and ability to present concise analytical results to business and technical teams, or management in verbal, written, and/or visual form, with supporting details
Able to influence employees without a direct reporting relationship. Able to build strong cross-functional relationships and liaison between Supply Chain, Retail, Web, Care, Supply Chain and Finance
Experience in designing, building, and deploying supply chain solutions for serialized product and in SAP Object Event Repository (OER)
Highly adaptive to a fast-moving environment

Senior Analyst, Business Systems Resume Examples & Samples

Experience with SharePoint Online and/or 2013 Administration
Certified in K2 Appit with proven ability to design and implement business solutions
Must be proficient and have experience using Office 365
Analytical and problem solving skills, with attention to detail

Senior Analyst, Business Systems Resume Examples & Samples

Identifies, proposes, initiates and leads significant improvement projects establishing requirements for the implementation of changes in business functions and processes
Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of technology solutions
Works with Marketing, Legal, Medical and Regulatory, Operations, and IT management to establish project scope, objectives, deliverables and timeline
Assesses the degree to which changes of scope, issues and risks will affect projects working with department, management and sponsor to gain agreement for resolution
Proactively seeks out strategic business opportunities for the application of new or existing IT capabilities
Develops, leads, or reviews the creation of information systems strategy to support the strategic requirements of a business area
Identifies the business benefits of alternative strategies
Ensures compliance between business strategies and technology directions
Establishes and maintains productive relationships with all levels in AbbVie IT organization and with external partners
Acts as a liaison and business process expert to IT organizations to assure successful implementation
Serves as a source of information to the IT organizations on the business drivers, processes and organization structure and dynamics of the business area
Negotiates with cross-functional team members and vendors to achieve project deliverables

Senior Analyst, Business Systems Resume Examples & Samples

An expert at eliciting and evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a more general understanding, distinguishing presented user requests from the underlying true needs, and distinguishing solution ideas from requests
Able to represent requirements using Agile framework and Agile tools such as Rally and Jira
Able to support the businesses to identify MVP (minimum viable product) and assist businesses/product owners on how to break down features into smaller and cross-functional user stories
Drives to broker consensus among stakeholders with conflicting needs. Poised when interacting with senior level audience. Invests in stakeholder management and possesses ability to gain stakeholder trust
Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability gap analysis of requests. Has understanding on how projects align to broader organizational goals and business benefit. Is able to explain business benefit of projects and contributes to business case/feasibility development
Creates and determines modeling approach to represent rn in graphical forms that augment textual representation
Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management
Provide SME leadership and consulting support on complex tasks. Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team. Strong understanding of all business channels
Opportunity to explore project management competencies in small to medium sized projects where the analyst and project management roles are combined
Minimum of 5 - 8+ years of analysis experience with gathering requirements from business stakeholders and building Business Requirements Documents starting from a concept level requirement
Solid understanding of BSA best practice principles and has applied practice in an Agile system development environment
Solid understanding of multiple system development life-cycle methodologies including Waterfall and Agile
Excellent written and verbal communication skills, as well as excellent leadership qualities; ability to communicate effectively with both technical (development/vendor) and non-technical (business partner) extended team members
Certificate in Business Systems Analysis or equivalent work experience
Must be proficient and have experience using MS Office (Excel, Work, and PowerPoint and Visio)
Flexibility – we work in a very fluid and dynamic environment – ability to adapt to rapid changes in direction is critical
Effectively builds relationships
A self-starter; takes initiative rather than waiting for direction
Preferred to have a background in the T-Mobile business areas, in order to successfully serve as a conduit between the technical functions and the business clients

Senior Analyst Business Systems Resume Examples & Samples

Adheres to established policies and procedures
No budget or staff accountability; responsible for delivery of projects within scope, budget, and time
Establishes and maintains productive relationships with all levels in the HRIS organization, HR practice centers, HR service center, and with external partners
Works with minimal management direction. Monitors and organizes the efforts of off-shore technical support staff. Guides the efforts of less experienced staff
Independently conceives and develops general approaches to the solution of systems problems which require application of basic technical principles. Exercises latitude in the approach to problem solving. Work is reviewed for soundness of business judgment and to determine if overall results and objectives have been achieved. Determines and develops approach and solutions to problem. Medium/high complexity work. Errors or failure to achieve expected results may result in project delays and/or the expenditure of more resources than was planned
Excellent communications skills including ability to write clear and concise technical specifications
Experience implementing and supporting Workday HCM including Compensation (Basic and Advanced) and Benefits modules; familiarity with Workday Security and Reporting functionality
Experience with all types of testing (unit, smoke, user acceptance) including building and executing test scripts and supporting UAT

Senior Analyst, Business Systems Resume Examples & Samples

An expert at eliciting and evaluating information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests. Understands how policies, systems and processes impacts requests/projects. Fosters business knowledge and understanding among business systems analysts and project stakeholders. Broker’s consensus among stakeholders with conflicting needs. Poised when interacting with senior level audience. Invests in stakeholder management and possesses ability gain stakeholder trust
Facilitates requirement sessions with large group of stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests. Has understanding on how projects align to broader organizational goals and business benefit. Is able to explain business benefit of projects and contributes to business case/feasibility development
Facilitate Future State business process design workshop to elaborate the business capabilities needed, and generate creative thinking that is not yet overly system constrained
Provides mentoring and daily direction to analysts. Leads department process improvements initiatives. Reviews Test strategy, planning, and SME support for all UAT testing
DEVOPS: Researches production issues and supports the Application Support group as needed. Assists business in articulating enhancements to resolve issues
Formal implementation/SDLC/AGILE experience 4+ years including Facilitation of Cross-functional Solution Design
Excellent understanding of multiple system development life-cycle mythologies. For instance: Agile, SDLC etc
Excellent written and communication skills; effectively communication with all employee levels and levels of management and leadership
Must be proficient and have experience using Share point, MS Office (Excel, Word, Power Point, Visio) and other enterprise architecture tools
Leadership role on at least two large system implementation. Demonstrated organizational influence, interpersonal, and leadership skills
Detailed understanding of at least one enterprise process / system end to end, including financial impacts

Senior Analyst, Business Systems Resume Examples & Samples

Work cross-functionally with Procurement, Vendor Management, Finance, Accounting, Tax, Legal and other supporting business teams to ensure proper alignment with stakeholders
Own all aspects of procurement and vendor management for Digital Services Group (DSG). This includes working with Procurement to issue RFPs, MSAs and SOWs, placing and tracking Purchase Orders and ensuring delivery approval prior to Vendor Payment
Conduct peer reviews to solicit feedback on artifacts created by the partners and DSG teams, business partners and vendor’s/service providers. Provides structure, feedback and direction. Initiates and implements best practices to improve the delivery process, procedures, and tools utilized by the team
The Sr Business Analyst must also be able to work effectively with and lead technical personnel
Develops, recommends, and/or implements strategic initiatives associated with improving practices; manages establishment and development of policies; establishes schedules, collaborates with inter- and intra-departmental stakeholders on content and processes
Assist in providing structure, feedback and direction. Creates clear and measurable goals. Holds self and contingent team/vendors accountable. Contributes to organization’s body of knowledge on process design, modeling, execution, monitoring and optimization
Manages Accountability: Monitors progress and results; gives feedback effectively to both vendor and direct partner labor
Creates and manages Service Level Agreements (SLA)
Create and own budgets for all projects in DSG. This includes working with the Director Level teams on forecast updates both for; Operational Expense, Software, Cloud Hosting and Capital Projects
Creates and submits monthly accruals and re-classes to Finance and works with stakeholders on current month forecasts
Responsible for space planning working with SVP Administrative Assistant for TMUS employees and NTWs as required
Produce executive-level communications that succinctly deliver key information about complex projects and situations
The Sr Business Analyst will be responsible for collecting, analyzing and reporting out on the DSG Team’s budget status to ensure each project team runs their programs within their allocated budget across equipment, software, partner agreements and internal resource costs. This role will also manage and process all invoicing and accounts payable activities required
Bachelor’s Degree in Business or a Technical Discipline
5+ years of experience in a related field
2+ years management, team lead, or other equivalent leadership experience
Experience managing Business Requirements, Project Plans, Project Schedules and associated project materials
Excellent written, verbal, and non-verbal communication, and negotiation skills coupled with an ability to work autonomously and confidently present to all levels within the enterprise
Ability to assess the impact of new process or project requirements on existing complex processes
Strong business and technical writing skills producing clear and unambiguous deliverables to all levels of the organization

Senior Analyst Business Systems Resume Examples & Samples

Degree in Computer Science or related field
8+ years experience with Oracle eBusiness Suite required with at least 2 years Oracle EBS R12 experience
Functional knowledge of multiple EBS modules, such as P2P, SCM, Purchasing, iProcurement, HR, OPM, ASCP
Experience with multiple Technologies such as: SQL, PL/SQL, JavaOracle Workflow
Builder, AME, Alerts, BI Publisher, ADI, Oracle Developer, Data Loader, SQL*Loader, ODI, FSG, Fast Formulas
Strong demonstrable experience of external interfacing to Oracle EBS
OS: Unix/Linux, environment
Solid customer service / client facing experience
Demonstrable knowledge/skills of ITIL practice
Oracle EBS 12.x in at least one of training in Finance, procurement, HR or Project modules