Analyst, Systems Senior Resume Samples

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L Deckow

Lambert

Deckow

12840 Parisian Well

Houston

+1 (555) 879 8681

12840 Parisian Well

Houston

Phone

p +1 (555) 879 8681

Experience Experience

Los Angeles, CA

Senior EDI Systems Analyst

Los Angeles, CA

O'Connell-Williamson

Los Angeles, CA

Senior EDI Systems Analyst

Day-to-day support of all EDI product questions and problems
Creating and integrating maps and processes within the Sterling product, providing implementation and analytical support for, as well as participating in the design and implementation of new systems
Participate in the day-to-day support of the Sterling Application / System including patch maintenance, issue resolution and Application Support
Participate in the analysis of existing business processes and systems to recommend process and system enhancements
Participate in the analysis of processing or system errors that are impacting GPC Shared Services EDI Department
Coordinate with, or provide consulting services to, other departments
Participates in rotational on-call duties, which include after-hour and weekend support

Detroit, MI

Senior PLM Systems Analyst

Detroit, MI

Gaylord-Heathcote

Detroit, MI

Senior PLM Systems Analyst

Create/Update Agile Productivity Tool (APT) for setting up business rules and signature grid
Make EOL recommendations based on low revenue
Provide Agile training to partners and stakeholders
Master Data Group Documentation Management
Validate accuracy of operations data record and turnaround time for changes and create weekly data accuracy report
Agile Change Management (All Belkin Division Change Orders and SKU BOMs)
Agile Productivity Tools Management

present

Chicago, IL

Senior App Systems Analyst

Chicago, IL

Funk and Sons

present

Chicago, IL

Senior App Systems Analyst

present

Analyze current state Financial/Revenue Cycle workflow, perform gap analysis, and develop future state workflow
Application Workflow Development & Maintenance
Ensures all IS work and development complies with corporate and departmental policies and procedures
Investigate, diagnose, and resolve issues pertaining to Cerner and Medhost Registration, Scheduling, and Patient Accounting solutions as well as any 3rd party integration points
Development, Maintain, and Execute CHS Application Runbooks
Perform risk management to minimize project risks
Application Metrics Development & Reporting

Education Education

Bachelor’s Degree in Computer Science

Webster University

Bachelor’s Degree in Computer Science

Skills Skills

Maintain end-to-end understanding of functional aspects of application and associated business processes
Provide functional and/or technical direction/assistance for assigned applications
Monitor incoming service requests and incidents for assigned application(s)
Investigate and diagnose service requests or incidents according to their priority/rank, and identify the resolution and/or issue
Work directly with users to identify and resolve issues adversely impacting business processes
Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability
Identify solution alternatives to address issues raised throughout service request or incident lifecycle
Utilize 3rd parties and vendor support as defined within existing support arrangements, and escalate additional (billable) support to appropriate IT management for approval
Adheres to and champions the IT Governance programs (e.g. change management, communication, and release management)
Monitor application backlog (service requests, incidents) and keep open items updated with current efforts

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15 Analyst, Systems Senior resume templates

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Senior ISR Systems Analyst Resume Examples & Samples

Serve as the Senior Systems Analyst for a diverse team of engineers and technicians. Provide technical subject matter expertise and direction across all engineering tasks
Analyze complex systems requirements and key performance parameters, identify gaps in performance, and aid in the development of solutions to close the gaps
Work independently and on a team consisting of other contractor and government personnel
Prepare and present briefs for senior government program managers and other stakeholders
Travel CONUS and OCONUS (5-10%) to provide program and integration support (5%)
5+ years demonstrated experience providing systems engineering, integration and test services for maritime ISR systems, which may include
System/subsystem Specification and Design
System/subsystem Fabrication, Development, Integration, Assembly, and Installation
System/subsystem Test and Evaluation, Deployment, Operation, Recovery, and Repair
System/subsystem Studies and Analysis
System /subsystem Documentation, Configuration Management, and Program Management
System/subsystem Training
BS in Electrical Engineering, Computer Science, Systems Engineering or a related field
Engineering knowledge of Navy, Service and/or Joint ISR systems
Travel CONUS and OCONUS to provide program and integration support (5%)
Direct experience supporting ISR programs for SPAWAR PAC

Senior POS Systems Analyst Resume Examples & Samples

Understand business requirements for proposed new system functionality
Develop, submit and review with Macy’s Technology department all business specifications for new system functionality along with business use cases
Review/approve Macy’s Technology department POS requirement documents and technical design specifications
Research and analyze new and emerging technologies to POS systems and how they could benefit Bloomingdales
Manage/coordinate enhancement requirement deliverables between Macy’s Technology department, Macys and Bloomingdales
Work with business users/cross functional teams to develop and execute test plans for new enhancements/functionality
Provide end user support. Resolve day to day user reported issues. Investigate and provide resolution to resolve reported system bugs
Manage communications of new functionality/enhancements to be shared with the Central Executive management team
Provide guidance to the Leased Operations team on how to process transactions needed to support the various Leased Operations in our stores
Will assist with the preparation and setup for new store openings
5 years or more experience and mastery in Point of Sale (POS). Loyalty (CRM) and Credit systems, knowledge of mobile technology a plus
Experience leading collaborative decision making working sessions
Ability to read, write, and interpret documents
Basic math functions such as addition, subtraction, multiplication, division and analytical skills
Strong analytical and problem solving skills. Must be able to work independently with minimal supervision
Ability to balance competing priorities. Strong follow–up skills and sense of urgency

Senior Kronos Systems Analyst Resume Examples & Samples

At least 5 years of experience with Kronos Timekeeper and Attendance
Extensive experience as a Kronos Systems Analyst gathering requirements and helping to implement the system
Prior experience with at least one Kronos implementation
Acquire in-depth knowledge of Kronos application and helping to lead the execution of a Kronos system implementation
Building system components, testing, documentation of workflows and other project information
Implementation support and maintenance of Kronos application
Independently interact with clients and guide decision making
Demonstrate critical thinking and follow through when developing solutions to identified users

Senior, .T Systems Analyst Resume Examples & Samples

Perform as the subject matter expert on the various consumer banking systems and processes assigned. Inclusive of this is gathering a deep understanding of the data within the systems and business processes supported by the system(s)
Build critical working relationships with the business and users communities through gathering a thorough understanding of the business models and processes employed
Specify and fully document application customizations that would bear scrutiny by an internal audit or external regulators
Perform duties & responsibilities specific to department functions & activities
Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time
Excellent communications and writing skills
Ability to work with data, data mapping, data modeling and data lineage
Should have familiarity with consumer online banking applications and associated vendor application such as Bill Pay, Cash Edge products, mobile check deposit, BSA/AML requirements and strong financial services background
Strong skills across various databases including Oracle, SQL Server
Experience with Agile software development methods
Proven knowledge and robust understanding of banking and payments industry and processes
Proven ability to build strong, cohesive partnerships with internal and external stakeholders
Strong sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution
Provides extraordinary service

Senior Analyst, Laboratory Systems Resume Examples & Samples

Utilize expertise to design new and existing applications. Configure code, test and troubleshoot existing programs. Analyze end user data and business needs to assure user-orientation and optimal program/system performance
Accurately and efficiently works to provide application workflow and functional analysis, build and configuration, unit and integrated testing, and plans for transition to application ongoing support. Understands workflows with the objective to meet business needs
Effectively unit test all code and programs prior to releasing them to the quality assurance (QA) team. Resolve all unit test issues in a timely manner. Collaborate with the QA team to identify test cases and create/mine test data to enable a thorough test of all deliverables. Respond to all inquiries and issues in a timely manner as the developed code/program moves through the testing process and ultimately into production. Provide implementation/production support as required
Maintain up-to-date application knowledge and understanding of how the business uses the applications in their workflows. Partner with the business to gather requirements and goals to drive optimal solutions
Coach and mentor staff regarding technology, methodologies and standards. Proactively share knowledge and collaborate with IT teams to ensure quick and effective responses to customer needs. Maintain up-to-date business domain knowledge and technical skills in software development technologies and methodologies
Demonstrated working knowledge and expertise of healthcare processes and application system coordination
Demonstrated knowledge of database structure and working practice of reporting techniques and tools

Senior Analyst Collections Systems Resume Examples & Samples

1) Incident Management -
2) Operational Effectiveness/Improvement -
Highly developed interpersonal communication style; self-starter with the ability to balance multiple priorities
Experience in business analysis and process mapping is an asset
Strong analytical and computer skills
Strong written communication skills and the ability to explain complex technical concepts to non-technical individuals
Background in CACS (CGI, Collections 360), collections or Risk automated systems is preferred
Thorough knowledge of the Bank’s mainframe systems, CIS, KS, SL, Debt Manager, MO, TLS, RLP, Access etc
Thorough knowledge of the systems and applications that support the Unit’s processes (e.g. Bank Mainframe systems, CIS, KS, SL, CACS, TLS, SharePoint etc.) and MS Office Suite applications (MSWord, Excel, Internet Explorer and Intralink resources)

JDE Senior Systems Analyst Resume Examples & Samples

Responsible for the on-going support of the current JDE Financial and Job Cost Modules environment. Act as a "go-to" person for JDE Financials and Job Cost problem solving and troubleshooting
Design Creation
Bachelor's degree in Business Administration, Computer Science or Accounting
Preferred but not required - certified CPA
Proven expertise in understanding accounting and revenue recognition principles. 6+ years experience with internal finance department policies, procedures and operations
6+ years experience with full life cycle implementation and support of JDE Financial and Job Cost modules
Must be able to comfortably facilitate group discussions for business requirements definition, As-Is and To-Be application/process design, and gap resolution

Senior Scientific Systems Analyst Resume Examples & Samples

Identifies current scientific support capabilities, needs, gaps and resolutions
Serves as liaison from OIMT to the scientific community
Presents scientific computing to management in an understandable way. Interacts and advocates directly with them, building the business case by: (Coordinates with scientists - going out to the centers and gathering requirements/understanding their needs and pain points , Links OIMT work with scientific missions, Demonstrate returns for investment, business justifications, Interact with scientists and the industry to plan 3-5 years out and position the FDA budget accordingly)
Measures consumption and usage of services
Gets ahead of things before they break
Proactive about metrics
Performs analysis and makes recommendations in areas that require a high level of technical competency
Performs a variety of complex analysis, evaluation, review tasks pertaining to scientific computing
Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems
Prepares and presents various persuasive presentations as needed
Prepares Senior level Documentation and Deliverables as needed
Provides leadership and coordination on tasks pertaining to systems analysis
In addition to all accountabilities of the Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high level technical skills
Assists in developing user documentation and departmental policies and procedures that impact the use of scientific application systems
Continues to develop professional skills in the information systems and health care fields through trade magazines, manuals, seminars, and courses
Master’s degree in Computer Science, Systems Engineering, Business Administration or related field
20+ years overall experience ideal, (flexibility will be at the discretion based on total experience)
Minimum of five years’ experience in systems analysis required with project management or leadership responsibilities
Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment required in setting priorities of tasks among multiple assigned tasks
Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel, frequently under deadline pressure
Knowledge of systems analysis, requirements analysis, stakeholder management, scientific computing, high performance computing, statistics, bioinformatics, and security strongly preferred
PhD in related field
Prefer previous work experience at a large Federal health systems integrator
Significant demonstrated knowledge of HHS, FDA, or NIH technical and life sciences issues
Demonstrated leadership in oral and written communications in the technical, and life sciences space
Scientific, Statistical, Bioinformatics, Security knowledgeable resources strongly preferred

Senior IT HCM Systems Analyst Resume Examples & Samples

Experience configuring and maintaining Workday for a variety of large corporate environments
Workday HCM Certified
Demonstrated knowledge of and experience with Workday modules – HCM, LMS, Recruiting, Onboarding, Compensation, Performance, Talent, Benefits and Payroll
General knowledge and understanding of HR processes, procedures and policies in order to translate business requirements into system requirements
Solid understanding of Employee Lifecycle and Finance Processes (Applicant to Ledger) and how HCM Systems impact downstream processes and systems
Excellent customer service skills including timely and well thought-out problem resolution
Ability to troubleshoot, resolve and communicate solutions for system issues to the business
Ability to collaborate effectively with business partners in project work
Strong organizational and interpersonal skills including written and verbal communication skills
Ability to work cross functionally with the entire HR Team, vendors and other key partners to ensure consistency and data integrity
Able to effectively manage multiple tasks simultaneously
Strong team player; ability to work well with associates at all levels
Bachelor's Degree; 8+ years in BSA role; 3+ years’ experience with Workday. Without a degree, 12 years of experience is required

Senior Systems Analyst, Investor Engagement Resume Examples & Samples

Provide guidance and supervision of junior members of the team as well as onshore and offshore consultants
Design, support, improve, and develop data validation and productivity tools and processes within this area
5+ years business analysis or systems analysis experience in financial statement analysis, investment management or financial services environment
High attention to detail and strong commitment to delivering quality, professional work is absolutely essential for this position
Intermediate level expertise with PL/SQL

Senior Documentation Systems Analyst Resume Examples & Samples

Site System administrator for the electronic document management system (EDMS)
Review and analyze proposed changes to controlled documentation to ensure compliance with FDA and other regulatory body requirements
Develop and deliver training for the electronic document management system (EDMS) including structure and system hierarchy of design control documentation
Execution of documentation / change control, including validation and audits
Responsible for issuance of all BMD Production and Distribution Holds (including Distribution Holds from all BMD manufacturing sites). Responsible for control of CR Bard (all divisions) Distribution Holds and Return Goods Hold List documentation
Responsible for management of waiver control system including review and issuance of waivers for BMD, Shared Services, and BMD Manufacturing sites
Execution of Quality System audits for BMD and BMD manufacturing sites
Responsible for issuance of document numbers in JDE system
Responsible for department monthly metrics
Management of key technical requests and regulatory registration submission documentation requests for customers and International Business Centers (IBC). Develop and deliver metrics and improvements to the process
Possible supervisory responsibility for assigning and monitoring to completion, work being performed by Document Control personnel
Knowledge and understanding of design control processes a plus
Proficient in the use of a personal computer with excellent keyboarding skills
Knowledge and proficiency in the use of Microsoft Word, Access, Excel, PowerPoint and Crystal Reports software
Knowledge of technical writing and documentation
Strong listening and assessment skills
Strong questioning & problem-solving skills
Ability to manage multiple tasks in an organized manner
Ability to travel 10% as determined by business requirements
Basic understanding of auditing principles
Ability to participate on teams and maintain positive work environment with those teams
Ability to effectively manage time
Bachelors’ degree (B.A./B.S.) from four-year college or university required. Higher education and/or applicable certifications a plus
Seven plus years of related experience working with controlled documents or data management within an FDA or other regulated industry required
Internal/external auditing experience a plus

Senior Analyst OEC Business Systems Resume Examples & Samples

Responsible for compliance with applicable corporate and divisional policies and procedures
Leads the development of business and functional requirements for OEC-owned systems
Exercises latitude in the approach to problem solving and investigates alternatives, which use existing applications or new technologies and makes recommendations
Conducts system testing and end-user training
Manages projects according to milestones and within budget constraints
May have indirect project team responsibilities
May guide the efforts of less experienced staff
Independently conceives and develops general approaches to the solution of systems problems which require application of basic technical principles
Works within budgetary constraints and as governed by the IT Manager, Office of Ethics & Compliance. Responsible for organizing and monitoring the efforts of technical and business support staff
Work must be of a high level of dependability and quality, and must meet or exceed defined standards, attaining the desired objectives as identified and agreed upon by management
Minimum 4-7 years of experience in a Systems Analyst role

Senior Systems Analyst HL Interface Resume Examples & Samples

Leads clinical requirements development
Serves as a skilled clinical resource in support of non-clinical team members
Work under the direction of the Manager to provide clinical solutions for assigned business areas
Deliver functional specifications, design documents, clinical process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Clinical Systems Analyst
Perform functional application configuration and configure /run reports at user request
Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using clinical scenarios and use cases
Ensure programs meet clinical specifications
Review vendor provided documentation and user manuals needed to support the product
Directly interface with business users by responding to support calls escalated by the Service Desk
Participate in user focus groups and requirements workshops, vendor training and demonstrations
Customer focus and close alignment with the customers’ business objectives
Take initiative and drives to bring to logical conclusion; proactive approach
BA or BS degree preferred and/or other relevant combination of training and experience
2-5years industry experience preferred
Appropriate healthcare background

Senior PLM Systems Analyst Resume Examples & Samples

Agile Change Management (All Belkin Division Change Orders and SKU BOMs)
Process changes (NSR/ECO/MCO/DEV/FASR/FAO) in Agile for all SKUs and BOMs throughout the product lifecycle
Review, validate product data, route, and release changes
Check all templates and fields and release
Check the SCMNet status to ensure successful transfer data from Agile to Oracle
Process EOL for SKUs
Review, route, and release for NSR
Create new SKUs and BOMs in Agile
Agile Data Management
Barcode data management
MAC address data management (Select Belkin Division SKUs)
Validate accuracy of operations data record and turnaround time for changes and create weekly data accuracy report
Agile Productivity Tools Management
Create/Update Agile Productivity Tool (APT) for setting up business rules and signature grid
Define/Implement Business/System Processes
Coordinate with cross functional teams to define new business process requirements and implement business/system process
Agile, iLink and Oracle Support
Check errored or locked ECOs in iLink (Interface between Agile and Oracle) and fix the issue
Fix any product data issue between Agile and Oracle
Master Data Group Documentation Management
Update Change Analyst Guide
Update BOM Structure
Agile Training and Documentation
Update the Powerpoint Presentation for Agile General Training, How to Search and Report, and ECO Process
Provide Agile training to partners and stakeholders
Phase Out Support
Review slow moving SKUs with BU on a monthly basis
Make EOL recommendations based on low revenue
Publish BU SKU metrics and actions taken
Assist in creation of phase out actions and follow through on exectution tasks to wind down a SKU effectively
3-5 years of experience in Application Areas preferred
Detail-oriented and have the ability to work proactively and independently with minimal supervision
Agile PLM preferred, PLM experience required

Senior QAD Systems Analyst Resume Examples & Samples

BA or BS degree in Computer Science, Information Technology or related business field preferred
Minimum of three years’ IT experience supporting and managing deployments of the QAD ERP system
Minimum of an additional three years’ operational experience in manufacturing systems or use thereof OR minimum three additional years in IT roles (programming, analysis, and/or project management)
Must be able and willing to perform significant travel to NN sites, sometimes in excess of 50% outside the greater Johnson City area as requirements change. Relocation assistance is available

Senior Analyst, Operational Systems Resume Examples & Samples

Maintain end-to-end understanding of functional aspects of application and associated business processes
Provide functional and/or technical direction/assistance for assigned applications
Monitor incoming service requests and incidents for assigned application(s)
Investigate and diagnose service requests or incidents according to their priority/rank, and identify the resolution and/or issue
Work directly with users to identify and resolve issues adversely impacting business processes
Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability
Identify solution alternatives to address issues raised throughout service request or incident lifecycle
Utilize 3rd parties and vendor support as defined within existing support arrangements, and escalate additional (billable) support to appropriate IT management for approval
Adheres to and champions the IT Governance programs (e.g. change management, communication, and release management)
Complete high level designs and associated estimates to meet defined requirements
Monitor application backlog (service requests, incidents) and keep open items updated with current efforts
Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in area of responsibility along with regular audits to validate accuracy
Develop documentation and provide training to users as appropriate
Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability for assigned applications
Provide input to IT Project Management Office to support clear and concise requirements definitions
Assist team members handling major incidents for assigned applications; identify the root cause and short or long term solutions
Informally mentor less experienced team members on an as needed basis
Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management
Develops customer relationships by making efforts to listen and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction
Strong written and verbal communication skills with an aptitude for problem solving
Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information
Experience delivering solutions that align with business strategies
Experience troubleshooting complicated issues across multiple systems and driving to solutions
Experience supporting resources performing user acceptance, regression and other required system tests, ensuring that system and/or related integration issues that arise are identified, researched and closed in a timely manner
Experience providing technical solutions to non-technical individuals
Demonstrated team building skills
Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude
Willingness to travel to company locations (up to 15%)
Regular and reliable attendance
ITIL v3 Foundations certified
Familiarity with Waterfall and Agile development methodologies
Working knowledge and experience in Microsoft Technologies (Microsoft Certifications)
IBM Maximo certifications or education (Certified Associate, Certified Deployment Professional, Certified Solution Advisor)

Senior Analyst, Operational Systems Resume Examples & Samples

Bachelor’s Degree in Computer Science, MIS, and/or equivalent work experience in a related field
5+ years of working experience with Oracle or SQL Server including stored procedures, triggers, views, and tables. Experience with Oracle 10g and 11i or SQL Server 2008 R2 and 2014 required
4+ years of relevant experience in professional services, development, or customer support operations supporting custom business applications as well as vendor supported applications
4+ years of relevant experience in ASP.NET, C# Framework 4.0/4.5, Visual Studio, SSIS (SQL Server Integration Services, VB.net, and ADO.net
4+ years of Microsoft technologies systems integration and/or implementation experience
3+ years of relevant experience and comfortable using multiple technologies such as MVC, WCF, HTML, XML, JSON, PHP, JQuery, Ajax and JavaScript
Experience supporting measurement and operational systems as well as fundamental knowledge of NGL and Natural Gas business
Experience with commodities, volumetric, and operationally related data
Experience in integration of measurement data with other systems
Familiarity with ITIL concepts and the ability to follow problem, change, and incident management processes and procedures

Senior EDI Systems Analyst Resume Examples & Samples

Day-to-day support of all EDI product questions and problems
Creating and integrating maps and processes within the Sterling product, providing implementation and analytical support for, as well as participating in the design and implementation of new systems
Participate in the day-to-day support of the Sterling Application / System including patch maintenance, issue resolution and Application Support
Participate in the analysis of existing business processes and systems to recommend process and system enhancements
Participate in the analysis of processing or system errors that are impacting GPC Shared Services EDI Department
Coordinate with, or provide consulting services to, other departments
Participates in rotational on-call duties, which include after-hour and weekend support
Other duties as assigned by management in relation to EDI and Integration Processes and functions
Designs, develops and maintains GPC maps and processes using the Sterling Product
Provides ongoing internal customer support for EDI product questions and problems
Serves as subject matter expert for Sterling B2Bi Tool
Serves as the subject matter expert for implementation and integration of maps
Analyzes, researches, and suggests new business practices pertaining to the use of the Sterling product
Develops, documents, and communicates what is implemented pertaining to new maps and business edits
Performs business support responsibilities, which include production monitoring, file maintenance, ad hoc reporting, and consultation with internal and external users
Performs development and maintenance of Cobol, Pearl and other scripts used by production processes
Participates in rotational on-call after hour support
Defines and documents complex business and system requirements and develops business work papers and specifications
Assists in maintaining test systems and test cases
Assists in the development and execution of test plans and documents test results
Assists and coordinates with other staff, and users, to maintain systems in accordance with priorities and scheduled target dates
Participates in the analysis of existing business process and systems to recommend process and system enhancements to improve business performance and maximize the effectiveness of available technology
Performs Root Cause Analysis of Issues identified by Support Staff
May be involved in the installation of software releases, including critical and emergency installs
Develops or collaborates with other staff in the development of user documentation and training for system implementations and enhancements
Performs weekly system restarts during non critical business windows
Provides promotion to production support for maps and processes
Participates in the design and implementation of new systems initiatives
Defines, documents, implements and validates new business and system requirements and develops business processes for effective system functionality
Performs team administrative duties including status reporting, team development, self/peer/project assessments
Develops analytical skills and increases applications knowledge
Expands knowledge and skills of GPC business processes, quality assurance, and system development methodology
7 – 10 Years experience with EDI Translation of 850, 855, 856, 810 Transactions
3-5 Years experience establishing data communication using AS2, VAN, FTP, SSH
3-5 Years experience utilizing PGP Encryption
3-5 Years experience support Sterling / IBM B2Bi software
10+Years experience with EDI Translators

Senior Demantra Systems Analyst Resume Examples & Samples

Create and maintain project plans to implement approved IT projects
Lead and direct partner as well as internal resources on project tasks
Monitor and control project activities per the plan and communicate status to key stakeholders
Expert level knowledge in the setup and configuration of
Advanced working knowledge of SQL
Working knowledge of PL/SQL
Knowledge of all tables, views and schema objects of Demantra platform
Knowledge of Oracle EBS collection plan integration to ASCP and Demantra and ability to troubleshoot data interface issues
Ability to write simple, custom logic routines within Demantra
Willingness to learn, implement and support new applications and technologies
Knowledge of OUM (Oracle Unified Methodology) or equivalent and deliverables
Ability to work in a fast paced, multi-project environment and support multiple internal customers
Knowledge of industry best practice approaches and standards

Senior Analyst, Mita Systems Resume Examples & Samples

Delivers project customer scope for assigned areas of the MITA Business Processes, on-time and within approved budget utilizing PMM processes and tools, for each implementation project
Reports and directs assigned MITA Business Area customer and executive deliverable/schedule status, risks, actions items and decisions
Directs deliverable ownership for a single implementation project which includes; MITA Business Process Description, MITA Business Blueprints, Agendas & Meeting Minutes, Issue Log, Action Item Log and Risk Log. Coordinates customer deliverables with the Project Team, including Requirements Management Plan, RAD, DSD, Test Plans and Implementation Plan
Coordinates and assists in conducting business process workshops (RCS), including coordinating all tasks and resources associated with creating workshop artifacts, conducting workshops, and producing all deliverable workshop artifacts
Works with the Technical Architect assigned to the Business Process Area, defines design solution across all Health PAS components, and identifies all configurations and builds tasks
5-7 years in one or more business aspects of Medicaid Management Information System (MMIS) development or other areas of the healthcare industry

Senior Workforce Systems Analyst Resume Examples & Samples

Project manage and ensure on time and successful execution of the acquisition integration process for the HR function
Creates and implements change management strategies and plans based on a situational awareness of the change and the groups being impacted in order to optimize employee adoption and minimize resistance
Drive continuous improvements into the employee integration process
Provide support and coaching to all levels of managers in assisting their employees through transition
Other ad hoc change projects requiring change management and business analysis depending on utilization
Well versed in change management methodologies
Versatile in MS Office applications including One Note, Excel, PPT, Word
SmartSheet knowledge a plus
Project management experience - Dedication to establishing and meeting project milestone commitments – strong time management capabilities
Solid business acumen with a focusing on “getting things done”
Excellent collaboration, written and oral communication skills, including facilitating meetings and presenting
Commitment to excellence and high standards; holds self and others accountable
Versatility, flexibility and a willingness to work through constantly changing priorities with enthusiasm
Detail-oriented with strong analytic and diagnostic skills

Senior Cisr Systems Analyst Resume Examples & Samples

Serve as the senior team leader for a diverse team analysts and engineers
Provide technical subject matter expertise and direction across all analysis tasks, including mission analysis and requirements analysis
Conduct research analysis of missions, tactics, equipment, C4I interfaces, and resource allocations to new and developing systems/programs
Perform support and maintenance analysis of missions, tactics, equipment, C4I interfaces, and resource allocations to existing programs/systems
Conduct data analysis and provide excursions for analysis using modeling and simulation
Prepare reports, plans, summaries and briefings related to analysis activities and their results
Top Secret/SCI clearance
Bachelor’s and Master’s degree in any combination of the following: Engineering (Aeronautical, Electrical, Mechanical, etc.), Physical Sciences, Computer Sciences, Operations Research, Mathematics, Physics, Political Science, Intelligence, Foreign/International Relations, or National Security
Seven (7) years’ of demonstrated experience in systems analysis, modeling and simulation cost estimating/analyses, and/or warfare analysis
Five (5) years’ experience with campaign, mission and process models associated with C4ISR systems and with DODAF 2.0
Recent systems engineering experience supporting Navy SPAWAR or another Navy enterprise partner

Business Systems Controlling Senior Analyst Resume Examples & Samples

Support the implementation of standard TG Business processes as part of the ERP Strategy 3-2-1 project
Target of the project is to integrate existing process and IT templates to the Detroit Engine, Axle and HD Transmissions business units
Integration point for Controlling between operating business and IT Dept
Responsible for analyzing and providing financial support to management regarding ongoing development of performance and expenses of PTSI project
Coordination of support and financial analysis for the budgeting process for PTSI project
Focuses on the implementation of standard processes to the responsible business area
Coordinates open process questions with appropriate resources in the business to ensure aligned processes at project go-live
Works with IT on the definition of detailed process specifications where there are process gaps identified in the existing templates
Coordinate and align the necessary training concepts within assigned area of responsibility, integrate training within overall project training concept
Coordinate and align the necessary testing concepts within assigned area of responsibility, integrate testing within overall project test concept
Provide Work Package status reports to project leadership on a weekly basis Lead the assigned Work Package communication cadence to ensure all necessary individuals are informed of project status
Solve complex business challenges through detailed process knowledge
Create an atmosphere of knowledge sharing and continuous improvement of process and system knowledge
Focus on the big picture of the overall process and system landscape, understand how processes in PTSI/cbFC impact and are impacted by other systems (PDS, Globus, SISAM etc)
Assist Detroit Plant Controlling team with IT related planning and budgeting projects, as required
Assist with, coordinate, and perform necessary actions within the Finance area, in order to comply with Daimler Conduct Code, and with the Sarbanes-Oxley Act Law
Bachelor's degree with 2 years of related experience OR an associate's degree with 4 years of related experience OR 8 years of related finance experience required
At least 1 year of group leader, project lead, or mentoring experience required
Past SAP implementation experience preferred
SAP controlling module experience preferred
Workshop facilitation skills preferred
Experienced in accounting, budgeting, capital planning and/or project analysis preferred
Master’s degree in business administration or related field or CPA preferred

Is-senior Systems Analyst Resume Examples & Samples

Analyzes business requirements, and updates and/or creates functional specifications for existing and new systems to support and optimize Credit Union business processes
Highly skilled at identifying all possible solution options for a given set of business requirements, determining the viability of each solution, ultimately selecting the most desirable solution that balances cost, complexity and maintainability
Leads design discussions with IT and business stakeholders to assess the full technology and business impact of various solution options, communicating consequences of each solution option, and guiding all stakeholders to consensus
Highly skilled in documenting complex solutions using standard modeling languages including UML or other proprietary notations
Performs system configuration for existing and new software applications supporting Credit Union business processes which are enterprise-wide in scope and highly complex
Serves as a subject matter expert for at least two major Credit Union systems (examples include but are not limited to the core financial systems, Internet and Mobile Banking, lending applications, mortgage origination system, front-end applications, Enterprise Content Management, and Customer Relationship Management (CRM) system)
Serves as a subject matter expert and assists in the cross-training of department peers on applications and interfaces
Develops an understanding of internal and/or external customer business requirements
Provides 3rd tier problem resolution assistance for system deficiencies or errors and coordinates the prompt diagnosis and resolution of application system issues that have an impact on the production environment of the Credit Union business departments. Coordinates with the application vendor or internal teams to resolve problems and troubleshoot tickets. Maintains application performance and integrity during ongoing development, modification and support processes. Works directly with the vendor to obtain package application support
Works with business operations analysts and the Quality Assurance team to assist in the development of departmental testing requirements for applications and coordinates completion of change management processes related to the production and test environment. Investigates, implements, and maintains correction and leads recovery processes and activities for the application or data
Collaborates with the business operations analysts and technology teams in the development, testing and implementation of new applications, existing application upgrades and new application releases and participates in large group projects under the direction of an assigned Project Manager as appropriate. Works with other analysts in supporting end-user requests, and assists in change management of the production environment. Closely works with the Database Administrators in building SQL scripts, maintaining application databases and recovery processes and activities for the management of data
There are periods when extended hours are required to meet deadlines, and when incumbent will be “on call” for system problems encountered at any time; 24 hour per day, 7 day per week
Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Information Technology team
Demonstrates each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job
5 + years’ experience in application development, systems analysis, application architecture and/or system configuration support roles
Candidates must have experience designing and analyzing business processes, and creating workflows and diagrams, writing technical and functional requirements and supporting software development, integration and implementation efforts
Contributor to project implementations that utilized a formal project management methodology, quality assurance program, and SDLC, or applicable Agile methodology
Proficient knowledge of various applications, business operations and regulatory requirements
Strong interpersonal, organization, problem solving, conflict resolution, and negotiation skills
Ability to quickly grasp concepts, analyze data, and provide feedback to project teams
Ability to read, analyze, interpret, and apply common systems development requirements and design criteria
Experience with establishing technology guidelines based on best practices in enterprise application architecture and software development
Ability to lead technical and procedural standards (e.g. SDLC) for systems design, development, verification, and implementation
Multi-task and manage unstructured tasks within specific guidelines and time constraints
Must be highly motivated and organized
Strong understanding of software design and architecture, relational databases, knowledge of SQL and Stored Procedures. Microsoft SQL Server preferred
General knowledge of XML, Web Services, JavaScript, ASP and .NET technologies
Expertise with Microsoft Office software (Word, Excel, Access, PowerPoint, Project, Outlook, and Visio) and current Microsoft operating systems at a level that enables productivity and quality work
Comfortable with writing SQL scripts, querying databases, and reviewing/updating XML
Capable of performing application administration of system files, parameter settings, software configuration tables, and database edits

Senior POS Systems Analyst Resume Examples & Samples

Perform project oriented tasks that help improve the POS system
Work with the new Xpient registers to implement regular programming changes
Conduct tests and roll out new feature sets to POS systems
Troubleshoot complex problems over the phone, via e-mail or in person
Responsible for staging POS equipment for new and existing stores
Participate in Optimizing processes to ensure effective and efficient POS implementation and performance

ADT Senior Systems Analyst Resume Examples & Samples

Defining departmental/clinical end-user requirements
Collecting data for configuration and display
Analysis/Design/Build of all components of the SCM enterprise configuration, including but not limited to ADT/Registration interfaces, location configuration, demographic and registration dictionaries
Analysis, design and maintenance of locations and related configuration
Analyzing report requirements, writing report specifications, and testing reports
BA or BS degree in Computer Science, Healthcare or related field of study
Knowledge of Allscripts Sunrise application a plus
Proven ability to effectively communicate with all levels of staff and maintain technical documentation in a clear and concise manner

Senior Metadata Systems Analyst Resume Examples & Samples

5 years of relevant experience and a Bachelor’s degree or its equivalent or
3 years of relevant experience and a Master’s degree or
Relevant experience and a PhD
3+ years of relevant industry experience in computer networking
3+ years in working with Linux/Unix environments
3+ years of experience with programming and scripting languages

Senior App Systems Analyst Resume Examples & Samples

Assess, recommends, and implements IS business needs through research, analysis and benchmarking requirements to meet successful solutions
Ensures all IS work and development complies with corporate and departmental policies and procedures
Documentation and tracking of all active build and maintenance issues
Participate in review, testing, and release of new code and identify impact to applications and/or endusers
Assist in evidenced based practice design, build, and implementation to support patient revenue cycle and ensure final release supports regulatory requirements and accreditation mandated by governing bodies
Communicate changes made within the application to end users and application team as appropriate
Prepare training material and provide end user training as needed
Effectively translate technical concepts to nontechnical audiences
Mentor other members of the team
Bachelor’s degree or 2 years of additional experience can be substituted for education
Minimum of 3 years of Application Systems Analyst or similar
Experience with workflow design, software support, project management, QA testing, and/or documentation
Ability to manage multiple projects on time
Communicate and drive business partner conversations
Identify way to more effectively utilize the current software and processes

Senior Analyst, Mortgage Servicing Systems Resume Examples & Samples

Responsible for analyzing requirements, developing and producing functional user reports on a routine and as need basis using various query building and report writing software to streamline processes and to ensure compliance with PHH procedures and investor guidelines
Collects, analyzes and interprets data relative to Servicing systems and makes recommendations and assists with the implementation of data integrity reports and key performance reports
Lead complex analysis and reporting projects and function as a core member of the project team
Become a SME on company data repository; understanding source, table structures, values, key calculations to ensure accuracy and consistency in reporting solutions
Performs workflow analysis to improve efficiency, productivity and cost savings and then makes recommendations for improvement and assists in the implementation of new procedures
Gathers and documents procedure requirements from functional user groups and then develops and maintains Visual Basic code to automate redundant processes
Develops Access databases to support business initiatives
Develops and periodically reviews written procedures to ensure they are updated and integrity is maintained. Refresh files as needed
Takes ownership for special projects assigned and reports current status to supervisor/manager on frequent basis
Conducts research and analysis and then coordinates the implementation of each project and conducts follow-up to ensure successful implementation
Provide leadership, guidance and direction to a team of analysts in the absences of supervision
Develops and conducts training initiatives and provides support of various mortgage servicing software to other team players in Servicing
Minimum of 3 years of experience with complex report development and analytics required
Minimum of 3 years of experience with database development utilizing Structured Query Language (SQL) required
Intermediate to advanced skills with Access and query building software
Mortgage Servicing Package (MSP) experienced, preferred

Senior Systems Analyst for Fortune Company Resume Examples & Samples

Will act as the main functional IT SME, subject matter expert, for Concur system for Corporate Shared Services
Will work with the technical SME’s who help to run and configure Concur as well as the team that helps to manage Concur Expense (Corporate Shared Services) and Concur Travel (Global Travel)
Will lead projects to bring in new acquisitions and companies onto Concur system
Experience working with office productivity tools; delivery assurance and/or industry standards on deliverables
Excellent communication skills to communicate with customers, support personnel and management
Ability to lead and work in a team environment
Database experience

Senior Systems Analyst, Maintenance Resume Examples & Samples

Strong system support resource who fully understands system configuration and integration
Understands database tables and fields along with associated table relationships for data conversion support activities
Supports and resolves issues related to system testing e.g. Functional Acceptance Testing, Integration Testing, User Acceptance Testing, Performance Testing, etc
Reviews and approves functional specification documents, system configuration documents and any associated updates
Some level of initial travel (25%) may be required as part of system deployment
Bachelor’s degree required. In lieu of degree one of the below prerequisites would be required
High School Diploma + 12 years of experience in the field
2-year Associate’s Degree + 6 years of experience in the same field
3 years of education toward a Bachelor’s degree + 2 years of experience in the same field
Strong functional knowledge of fleet, material handling and facility preventative and corrective maintenance
Experience with configuration and technical support of Computerized Maintenance Management System (CMMS). Previous knowledge of Dematic Sprocket and SAP Plant Maintenance a plus
Experience with owning and maintaining technical documentation and collaboration between different layers of an organization including business partners, application development, third party vendors and other Business Technology teams
Familiar with system integration including data mapping. Web services/REST API knowledge a plus
Familiar with facilitating system changes through a complex IT landscape
Experience testing system functionality and system integration including test script creation and issue resolution
Experience with steady-state support and abiding to company SLAs
Ability to communicate clearly in verbal and written form to all levels of staff and management
Minimum 5 years overall IT (or related area) experience
Strong analytical skills and is detail oriented
Ability to express concepts clearly and concisely both orally and in writing
Ability to facilitate small to medium groups or meetings
Ability to effectively handle pressure and demands from multiple customers and competing priorities. Excellent organizational skills and ability to work independently
Quick learning and comprehension of any developments and configurations that have been made to the end state systems

Casual Senior Systems Analyst Resume Examples & Samples

Lead small to medium size test projects with limited supervision, applying appropriate analytical, planning, organizational, and communications skills
Professionally planning, conducting, and reporting systems analyses that can encompass any hardware and software component of the AUTEC tracking systems, doing so with minimal technical supervision
System modeling, error estimation and propagation, systems accuracy estimation and validation, preparation of detailed systems evaluation test plans, test data analyses, programming of analytical computer programs, and preparation of thorough, accurate and professionally written analytical reports
Interfacing and coordinating with internal and external customers and departments, preparing and delivering formal and informal technical briefings and providing knowledgeable written and verbal technical consultation on systems capabilities, test configurations, and systems analysis activities and objectives, in a professional manner
Timely and effective technical assistance and consultation to real-time operations and engineering personnel for problem resolution and for recommendations of system improvements and/or corrective actions. Must have excellent written and verbal communication skills
Development of testing methodologies and tools, primarily software, to support the implementation of the testing methodologies
Support training of new Analysts
Bachelor of Science Degree in Physics, Electrical Engineering, Ocean Engineering or equivalent
Minimum of 10 years related experience working in accuracy and performance analyses of systems
High motivation to learn new technologies and skill sets
High levels of analytical interest, motivation and ability in the areas of determining and improving accuracy and performance capabilities of tracking and navigation systems are absolutely essential for this position
Microsoft Office skill set. Skill set to include the use of Word for report development and Excel for data analysis
Programming skill set. Primary programming environments are Microsoft Visual Studio and Matlab
Must be able to use a stairway; enter, ride and depart aircraft and ground transportation; sit and work for hours at a time at a desk and/or at a computer workstation
Must be willing and able to work irregular hours when required, and to occasionally work in West Palm Beach, Florida, for short periods as required
Normal sight and hearing (natural or corrected), and normal color perception are required
This position requires the individual to obtain and maintain a US Government security clearance; US Citizenship is required
A valid US Passport and Driver’s License is required

OSS Senior Systems Analyst Resume Examples & Samples

Communicate with internal customers to ensure tickets are updated and closed in a timely manner
Maintain a complex network of more than 1000 UNIX/Linux/Windows servers and VM's
Troubleshoot application, hardware and software issues spanning various operations systems and hardware
System Administration tasks, backups and system monitoring
Performance tuning of the systems to achieve optimal performance
Support of over 20 OSS vendor and in-house applications
Create/Delete accounts
We are looking for five years of previous system administration experience
Possess strong knowledge of Oracle/Sun Solaris, Unix Sys Admin Level, HP-UX, as well as Windows
Knowledge in VSphere and virtual machines
Familiar with these technologies: LDAP, DNS
Knowledge of HP Pillar and Oracle SAN and NAS
Possess a working knowledge of IP Technology
Experience in supporting Ericsson and Huawei OSS is a definite asset
Ability to solve technical issues quickly and independently
Ability to document issues with the application reported by end-users and work with vendors for resolution
Work with various internal groups for troubleshooting outages (NOC, IP-Core, IP-Edge, vendor and Engineering

Senior Defense Systems Analyst Resume Examples & Samples

Collect, evaluate, and provide in-depth technical assessment of multiple-source information related to sensitive, politically significant national security topics and maintain keen awareness of current events and key developments relevant to non-strategic and strategic conventional and nuclear weapons, platforms, and emerging technologies
Integrate and provide in-depth analysis of highly complex information from multiple sources into written technical assessments
Prepare and deliver formal verbal and written presentations to U.S. Government sponsors, policy makers, and other customers
Develop, organize, and lead outreach programs using innovative methods and technologies and provide in-depth analysis and technical support for DoD partners, including the Military Departments, Combatant Commands (CCMDs), Office of the Secretary of Defense, Defense Threat Reduction Agency, and other DoD components on activities such as table-top exercises and multi-domain conflict simulations (war games) to strengthen their knowledge in multi-domain deterrence, planning, and operations
Represent ODC as a technical expert and lead/direct technical tasks and projects and set broad vision and strategy on projects in one or more assigned areas within the multi-domain strategic deterrence framework
Exert significant influence on technical objectives related to pressing deterrence issues in the area of multi-domain deterrence with complex technical and policy components
Develop and lead focused highly-complex research programs in assigned areas that addresses critical policy questions on multi-domain deterrence, including future nuclear deterrence options
Maintain required security in a classified environment for information that is under the analyst’s direct control
Ph.D. degree or equivalent physical science, engineering, or other relevant discipline or the equivalent combination of education and significant experience working at or with DoD, NNSA, the Department of State, or other U.S. Government agencies
Significant experience producing finished analytic work based on all available sources of information and under minimal direction
Significant experience with modeling and simulation and experiments related to pressing deterrence issues in the area of multi-domain deterrence with complex technical and policy components
Subject matter expert knowledge of national security as it relates to the threat, or use, of nuclear weapons and other WMD
Significant experience in the collection and analysis of information on foreign nuclear programs
Expert communication, facilitation and collaboration skills necessary to present explain and advise senior management and or/or external sponsors
Demonstrated project management abilities
Extensive experience working closely with relevant components of DoD
Extensive experience working at or with NNSA, the Department of State, or other U.S. Government agencies

Senior Implementations Systems Analyst Resume Examples & Samples

Meet with client to discuss specifications, work with client and vendors to determine project options, and facilitate meeting with key client personnel including IT for network connectivity, file mapping, and project technical specifications
Extensive Knowledge and understanding of all PSCU Products and Solutions associated with Credit Card Processing and how they are implemented in conjunction with the set up of a new Credit Card Program
Work with credit union staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time
Complete Gap Analysis to define system set-up requirements
Provide Consulting and guidance to client on the best approach to meet their business requirements for assigned projects Identify and report outstanding issues to the assigned project manager; assist with issue resolution
Ensure quality in project process; Communicate technical aspects and requirements of projects with third-party vendors internal Project Support Team
Provide technical support to credit unions during the design, development, and implementation phases of the project
Assist with consulting and guidance on resolving major Production issues by identifying impact and by defining and implementing a resolution for resolving
Assist with identifying improvements to the defined processes within the department
Understand and complete technical tasks associated with various types of department projects
Ability to work independently, to exercise discretion, and demonstrate good judgment in decision making
Overall understanding of Project Management methodologies along with extensive knowledge of using Microsoft applications such as Word, Excel, Access and spreadsheet computer software applications

Senior App Systems Analyst Resume Examples & Samples

Incident/Problem/Change and Release Management
Application Workflow Development & Maintenance
Ongoing Requirements and Application Documentation
Solution Blueprint, Design, Test, and Train to Implementation
Application Metrics Development & Reporting
Development, Maintain, and Execute CHS Application Runbooks
Bachelor's degree in a related area
5+ years of experience in the field or in a related area
Experience in eliciting requirements and testing
Advanced knowledge in generating process documentation
Written and verbal communication skills including technical writing skills

Senior App Systems Analyst Resume Examples & Samples

Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
A Bachelor's degree in Computer Science, Information Systems, Business or related field from a four-year college or university
Four (4) years of experience in Project Management, with at least 2 of those years managing IS projects
Healthcare industry experience is preferred
Known for effective leadership of project resources and project staff
Passion for stakeholder and customer satisfaction by successfully planning and executing Projects and Programs
Project Management methodology experience with Waterfall/PMBOK, Agile or Scrum is a plus
Project related budget development and administration

Senior Epic Systems Analyst Resume Examples & Samples

Ideal candidate employs comprehensive analytical skills to define systems requirements and objectives. Provides direction on application enhancement requests and communications changes to clients and integrated team members
Prepares written documentation of the need for application changes or replacements, and coordinates staff and manages multiple projects or large tasks for their implementation
Develops project scope plans, project plans, and issue logs; monitors and reports status of project plans to Lead IS staff and/or manager
Prepares formal change implementation plans and monitors their implementation. Educate and mentor other team members and work with minimal supervision in support of team members
Provides technical expertise in the supported application. Works with application stakeholders to improve the effective utilization of the application
Participates in, develops, implements, documents and validates comprehensive test plans complying with current standards, designed to produce successful and failed outcomes
Functions as a liaison to the system users and stakeholders to translate business requirements into technical requirements, data flows and process flows. Educates analysts and programmers on business requirements, objectives and operational needs and the relevant system applications

Senior Systems Busness Analyst Resume Examples & Samples

Contributes to National Procurement’s leadership
Bachelor’s Degree in business or any related discipline required
Experience leading business process improvement initiatives utilizing industry standards in process improvement methodologies
Demonstrated ability to develop project plans and manage complex projects; identify and resolve barriers to stay on time and on budget
Demonstrated planning and organizing skills with the ability to manage multiple priorities simultaneously
Proficiency with MS Office Suite including Excel, Visio, Project, SharePoint and other online collaboration tools
Experience developing dashboards and metrics
Experience in optimizing business processes (i.e. process engineering, lean, six sigma, etc.)
Highly creative with strong problem solving skills and analytical capabilities
Strong interpersonal skills and proven team player
Demonstrated ability to facilitate and influence discussions, ability to negotiate, persuade and influence others and direct them to appropriate conclusion
Strong oral, written communication and presentation skills and demonstrated ability to engage stakeholders at all levels
Demonstrated ability to develop efficient and effective solutions that meet diverse and complex business needs
Ability to drive results while dealing with ambiguity
Tenacity and energy to lead change
Demonstrated ability to create success measures, metrics and scorecards
Ability to identify and manage organizational interdependencies, interfaces and processes
Strong verbal and written communication skills, ability to tailor presentations and messages to audiences
Ability to work as part of cross-functional team
Detail oriented with problem solving and critical thinking skills
*The Senior Systems Business Analyst hiring range is $69,254 - $86,567, annually
*Salary offered will be based on the job responsibilities and the individual’s knowledge, skills and experience as defined in the job qualifications/experience
*The deadline for applying on line is 5:00 p.m. on July 6, 2017

Senior Systems Analyst / Remedy Resume Examples & Samples

Fluent in French and English
Extraordinary abilities to simplify and communicate complex situations clearly
You have an industry recognised Computer Software degree, coupled with 3 years of expertise in Remedy development
Attested programming skills with knowledge of databases and reporting engines

Senior Systems Analyst Intergration Resume Examples & Samples

Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work
Design and execute unit, system and integration test plans for new developments/releases/reports
Perform application maintenance activities
Ensure efforts to continually improve domain knowledge
2-5 years industry experience preferred
5-10 years extensive experience in providing technical support and maintenance in assigned product preferred
Knowledge of HL7 transactions preferred

Senior Implementations Systems Analyst Resume Examples & Samples

Bachelor’s degree in Systems, Business Management or related field, or equivalent combination of education and experience required. Master’s degree preferred
Training in Six Sigma Methodology and project management certification preferred
Seven (7) years of related experience in the payment processing industry required. Thorough understanding of payment card products, support services and processes required. Five (5) years of related experience in business or system analysis. Three (3) years of client facing project support experience required. Experience required completing card processing conversions that require migrating data from one processing platform to another

Senior Business Systems & Implementations Analyst Resume Examples & Samples

Provide Salesforce consultancy to the Global Business Solutions (GBS) EMEA alliances and operational departments
Ensure projects are initiated correctly, well scoped, estimates & project plans are produced
Play a key role during the analysis, implementation and release phases to ensure the functional designs meet business requirements and deliver the defined benefits
Collaborate and influence users and management in the definition, analysis, design and acceptance of new processes and systems
Take overall responsibility for the configuration and development requirements by liaising with administrators/technical architects, developers, business users and developers to create a coherent solution
Suggest innovative ways of delivering efficiencies to the EMEA Salesforce instance and supporting processes
Develop the code to support the request
Test the code in a Sandbox & Admin Sandbox to ensure it meets the business need
Implement the code in live & manage the process to business as usual support
Provide subject matter expertise to the Business Solutions & Innovation team
Support the documentation of the Salesforce environment. Ensure all changes going forward are documented
Support the development of the testing regime. Ensure it is both flexible and secure. Automate the regression testing process to allow more code drops per year
Produce reports as & when required by the team, EMEA Alliances & operational departments
Provide second line support for the system administrators, and our three stakeholder groups
Train non-technical stakeholders in the use of SFDC
Work with the CRM administrator and functional departments to ensure the support documentation is kept up to date
To be the architectural expert on how the EMEA Salesforce instance is designed & to recommend future enhancements to support the agreed Salesforce product strategy
To understand & determine the impact of the Salesforce.com functionality releases three times per annum on the EMEA Salesforce instance
To maintain and develop the existing build design and logic within the EMEA instance of Salesforce, using Visual workflow
To provide live consultancy support to GBS Alliances & departments
Produce & deliver functional designs to meet business requirements that are innovative and add value
Manage the end-to-end delivery of Salesforce projects for large and complex environments
To assess Salesforce project & amendment requests raised by user alliances/departments
To configure the code to support Salesforce projects/amendments
Provide and train knowledge to the remainder of the team using Visual workflow, Process Builder, Apex, Visualforce & Web Services
Provide Production support to other areas for the ordering of Terminals etc using event notifications and API queries
Provide API queries to other technical areas and offer support and technical expertise of this process
Maintain code coverage needed to support the EMEA Instance of Salesforce
Maintain and code all triggers, Visualforce pages and adhere to the standard of one trigger per object
Be a subject matter expert on all solutions, using visual workflow, process build, apex, API, Visualforce & Web Services
Practical experience of developing the Salesforce product in a Sales & Service environment within the Financial Services industry, especially card acquiring
Practical experience of developing Salesforce to support merchant account boarding into the Financial Services industry
Salesforce 201, 301, 401 examination successes
Very detailed knowledge and experience of Visualforce, Visual Workflow, APEX, Process Builder, Web Services
Customer first mentality
Strong people skills
Ability to develop relationships with Product, Technical and Lines of Business (LOB)
Experience and ability in using soft skills to defuse potentially damaging alliance partner & departmental situations
Professional approach to dealing with alliance partners and both internal and external customers
Ability to support meetings, reviews and workshops involving internal and external participants
Awareness of commercial sensitivity and data security is paramount
Developed Salesforce product implementation skills
Able to adapt to change and handle multiple acquirer partners & merchants
High degree of skill with change management
Good organisation and communication (both written and oral) skills
A high level of communication skills both written and verbal
A high level of interpersonal skills to liaise with staff at all levels
A high level of service & timely responses to all internal & external customers
Proactive thinking
A high level of self-motivation
High standard in the use of Microsoft Office products – MS Word, Excel, Access, PowerPoint, Project and Outlook
Previous project management experience (does not need to be IT projects)
Good card acquiring knowledge
Financial Services or Banking Industry background

Senior Advanced Systems Analyst Resume Examples & Samples

Manage a queue of calls to ensure that customers are contacted within Architecture of modules and systems using in-depth knowledge of integrating Pitney Bowes CCM products for global clients
Architect and design CCM business processes for feasibility, quoting, development and support
Lead functional work efforts of global teams
Support and communicate with product management providing analysis for product direction
Training of US and global teams
Assigned CCM Development Center development projects for solutions purchased by Pitney Bowes customers
Develops, programs, codes, and configures end user solutions from COTS products for Customer Communications
Documents and escalates issues with COTS products or solution requirements with a sense of urgency to appropriate architect
Develops and maintains procedure and policy compliance with standard software development methodologies through code reviews, testing, and continual enhancement of the solution repository
Builds effective working relationships with other technical personnel to serve as an integral member of global teams
Bachelor of Science degree in Engineering or Computer Science is preferred
Minimum five years of programming experience with Microsoft and related technologies including MS Office VBA (specifically MS Access), VB Script, JavaScript, SQL, ADO, Text File Editing & Manipulation, and application workflow design
PlanetPress, SQL Server, Oracle, ASP.NET, C#, XML, and Web Services are a plus
Proven leadership, communication, and writing skills coupled with strong interpersonal skills; Technical expert with CCM toolset
Strong time management skills to ensure milestone and project completion within expected timeframes
Creative ability to develop solutions meeting customer requirements
Demonstrated excellence in problem analysis and problem solving
Experience creating engineering requirement and specification documents
Experience in Web site development and Web site design, e-commerce solutions, social media strategy
Two to five years of experience in product support preferred
Experience with Microsoft Networks, PC Operating Systems, software and hardware troubleshooting techniques, software configuration, communications devices, and peripherals
Experience in Bar Code and OMR Symbology and configurations. Knowledge of USPS IMBC
Material handling and document inserting experience preferred

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