Salesforce Solution Architect Resume Samples

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KC
K Considine
Karlee
Considine
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Chicago
IL
+1 (555) 839 7713
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IL
Phone
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Experience Experience
Detroit, MI
Salesforce Solution Architect
Detroit, MI
Roob, DuBuque and Schmidt
Detroit, MI
Salesforce Solution Architect
  • Data management; Customer Master Data Management focus and development of governance processes and best practices
  • Engagement of vendor Support groups, exceptional working knowledge of Salesforce support channels for application development and management
  • Provide guidance in the development of user acceptance test cases and results for user stories
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementation
  • Documentation of solutions within the team’s Agile management tool, assist in creating and managing the backlog
  • Work with Product Owner teams to provide business solutions in Salesforce.com
  • Collaborate with members of the project team and business owners to design, develop, unit test, and provide post-release support
Boston, MA
Senior Salesforce Solution Architect
Boston, MA
Corwin, Miller and Parisian
Boston, MA
Senior Salesforce Solution Architect
  • Designing and developing solutions and proofs of concept,
  • Facilitating client workshops,
  • Working with other teams across Atos, our partners and Salesforce themselves,
  • Performance tune the application
  • Project work with prestigious organisations,
  • Align business problems to OOB solutions and work with client /Salesforce architects to align to product best practices
  • Design and create data model and data flows to support the application build
present
San Francisco, CA
Principal Salesforce Solution Architect
San Francisco, CA
Cormier Inc
present
San Francisco, CA
Principal Salesforce Solution Architect
present
  • Provide hands-on, expert-level technical assistance to developers
  • Develop and monitor metrics to measure and improve the efficiency of the functional and technical team
  • Manage the technical delivery of custom development, integrations, and data migration elements of CRM /Salesforce implementations
  • Develop and maintain working relationships with key vendors so we can maximize our usage of their products
  • Working knowledge of enterprise integration and third-party enterprise integration tools (E.g., Scribe, WebSphere, Informatica, etc.)
  • 10 years supervising or managing functional or development teams
  • Develop custom solutions and interfaces leveraging the CRM/Salesforce platform
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Clark Atlanta University
Bachelor’s Degree in Computer Science
Skills Skills
  • Ability to work independently in a fast-paced environment with strong ownership
  • Excellent communication skills; ability to effectively present to target audience
  • Excellent presentations development and delivery ability (to all levels of the organization)
  • Exceptional analytical and quantitative skills with great attention to detail
  • Detail-oriented; uses sound judgment; and is self-motivated with the ability to handle multiple tasks
  • SalesForce.com certification and good knowledge of Force.com platform (i.e. Visual force, Apex, related applications)
  • Excellent written and oral communication skills and demonstrated ability to interact with all technical and non-technical members of the organization
  • Excellent analytical skills with accurate inferences and able to communicate findings in a clear and concise manner
  • Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools
  • Strong understanding of database design concepts, data migration and data integration
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15 Salesforce Solution Architect resume templates

1

Salesforce Solution Architect Resume Examples & Samples

  • Act as a subject matter expert in Salesforce application architecture strategy
  • Understand SaaS technical architecture of applications and suggest recommendations
  • Contributes guidance to the development of Salesforce applications to support business and enterprise strategies
  • Evaluate operational practices, security and system architectures as they relate to Salesforce
  • Conducts audit or review of Architecture & Standards with our clients
  • Creates and/or approves application and system documentation
  • Assist in creation of Service Level Agreements and metric identification
  • Participate in architecture review processes
  • Estimate the Project and Maintenance costs for planning and budgeting purposes
  • Validate/Approve deliverables from teams
  • Provide direction on assigned applications & projects
  • Identify upstream/upstream system dependencies, ie working with middleware, cloud service partners, AppExchange partners
  • Present solutions to the client and their delivery teams and business leaders
  • Hands on configuration, development, design and enablement of Salesforce capabilities
  • College degree, applicable certification or equivalent experience
  • 10-12 years of enterprise level application design/architecture experience, with the most recent five years in SaaS implementations
  • Minimum 4 years hands-on Salesforce experience/ AppExchange apps/ working with cloud Service partners
  • Wide range and in depth experience and understanding of application analysis, development, implementation, and support
  • Proven ability to guide SaaS strategies
  • Multiple Salesforce Certifications is a must
  • Expert level knowledge of UML (sequence diagrams, class diagrams, state transition diagrams, activity diagrams, etc.)
  • Knowledge of Salesforce, sales cloud, service cloud, community cloud, force.com platform
  • Skilled at architecting and designing solutions using SaaS deployment models
  • Excellent written and oral communication skills and demonstrated ability to interact with all technical and non-technical members of the organization
2

Salesforce Solution Architect Resume Examples & Samples

  • Provides overall Salesforce functional expertise
  • Provides overall systems architecture expertise in order to relate to and build upon existing client environments
  • Collaborates with technical resources to design technical solutions as well as to support the technical resources in the development process
  • Develops or contributes to data migration and/or systems integrations strategy and develops data mappings
  • Develops or contributes to training strategy
  • Architects creative solutions that solve our client’s business problems
  • Leads and facilitates project discovery to define business, functional, and technical requirements
  • Defines business processes using CRM & SFDC best practices
  • Provides guidance and expertise on SFDC and cloud technologies
  • Builds and deploys Salesforce solutions
  • Manages and mentors junior team members
  • Works with clients to understand their needs, provide meaningful solutions and build strong relationships
  • Leads scoping calls
  • Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
  • Supports Pursuit Lead and leads solution discussions for proposal presentation calls, etc
  • Defines project functional scope and assumptions
  • Estimates project services for full project/implementation based on scope defined during presales process
  • Able to understand client challenges and define solutions to solve business problems
  • Design and articulate enterprise solutions that leverage Salesforce technology, other applications and tools
  • Engage with prospects in scoping and discovery sessions during the sales cycle, offering best practice recommendations, solution ideas and suggestions
  • Provide functional and technical project leadership in partnership with the project manager and business consultants
  • Experience with providing overall solution design on multiple projects with diverse complexity and technologies
  • Experience in the Salesforce ecosystem
  • Preferably Salesforce Technical Architect certification or Salesforce Developer Certified
  • 5-7 years of experience delivering consulting services, in client-facing roles that provided experience with all aspects of systems implementation, including 3-4 years of hands-on experience with Salesforce
  • Proven track record of success of working with business development opportunities and/or engagements from pre-sale and initial scoping through final delivery and signed
  • Deep understanding of SFDC coding concepts and practices and ability to identify the need and recommend the use of Apex and Visual Force to meet business requirements
  • Strong understanding of database design concepts, data migration and data integration
  • Strong technical writing skills and the ability to take the lead role in developing comprehensive functional specification documents, process flow diagrams, solution design documents, use cases, test plans, and training documentation
  • Demonstrates excellence in understanding complex business processes and ability to apply scenarios to Salesforce "Story-lines" as well as make business process modification suggestions to align with Salesforce best practices
  • Outstanding written and verbal communication skills; executive level presence and experience facilitating meetings
  • Ability to communicate complex technical solutions to non-technical business users from various backgrounds including sales, support and marketing
  • Salesforce Administrator, Salesforce Architect and/or Developer certification required; Sales Cloud and Service Cloud Certification will be required but are not a pre-requisite for the role
  • Experience with both agile and waterfall implementation methodologies
  • B.S. in Business, Computer Science, Software Engineering, MIS or equivalent work experience
  • Telecommunication experience is a plus
3

Salesforce Solution Architect Resume Examples & Samples

  • Building your brand and reputation within the firm and in the market for the HR and talent innovation and technology knowledge and experience you possess
  • 8+ years' consulting and/or CRM implementation experience
  • Superior knowledge of the HR function & processes
  • Experience managing at least four large-scale full-life cycle implementations of CRM solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials
  • Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines
  • Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end
  • Experience leading current/future state roadmapping, requirements gathering workshops, leading labs, and facilitating meetings
  • A proven functional/technical professional with multiple full lifecycle SFDC implementations
  • Direct experience with SFDC Sales Cloud and Service Cloud (application design, architecture and development using Salesforce.com), certified a MAJOR PLUS
  • Strong SFDC knowledge and Integration components for SFDC (for example, SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders and ETL Tools - e.g. Datastage)
  • Strong technical foundation including: 5+ years’ experience with advanced structured programming - APEX, Force.com, .Net, Java, SOA
  • Ability to interact at all levels of the client organization
  • Bachelor's degree strongly preferred
  • Experience with and desire to mentor junior staff
4

Salesforce Solution Architect Resume Examples & Samples

  • Determine which Salesforce technologies to leverage in customer-driven architectures by drawing on product knowledge, industry experience and utilizing Enterprise Architecture frameworks and Salesforce methodologies
  • Create, drive, and consolidate estimates as needed for projects and customer implementations
  • Guide project plan creation and adherence, requirements analysis, fit/gap assessments, and manage/negotiate scope or timeline changes
  • Seek to understand and apply applicable enterprise and departmental development and support processes
  • Steer the project team through and participate in efficient and effective design, development, and testing
  • 10+ years total experience in information technology, such as system integration, software development, information management, application outsourcing, business application support, and computing infrastructure
  • 6+ years Salesforce experience
  • Strong communication skills including explaining complex concepts, negotiation and persuasion, conflict resolution, and presentation (including to executive levels)
  • 5+ years of experience working in a Consulting environment
5

Salesforce Solution Architect Resume Examples & Samples

  • Assist sales with developing prototype demonstrations, as well as managing and completing system configurations and setting up users
  • Document and implement configuration changes and data-mapping requirements
  • Guide development teams on functionality requiring custom logic to meet requirements and demonstrate solution functionality to business stakeholders as needed
  • Develop business-specific and/or application-level approaches and plans for testing, training, communicating, rolling out, and offering post-production support
  • Lead or facilitate sessions to gather, define, and document business requirements
  • Achieve Salesforce product certifications to successfully advise and direct clients on best practices for both business process and platform optimization
  • Content knowledge: Experience designing and implementing Salesforce solutions and proven understanding of Microsoft Dynamics, Siebel, SAP, and similar enterprise-level applications
  • Analytical techniques: Experience leading requirements gathering sessions and documenting outcome, including designing process flows and helping define test scripts
  • System configuration: Ability to effectively design a scalable solution to meet client business needs and participate in system configuration when necessary
  • Project management: Demonstrated analytical skills and experience with complete lifecycle of complex enterprise projects in addition to understanding core project management concepts, theories, practices, and methods
  • Change management and scope control: Experience performing impact analysis for potential changes in scope and ability to administer change management processes within a specified framework, including regularly reviewing issue management and change control logs to understand status and identify potential risk situations
  • Client training: Develop client training plans and lead train-the-trainer and end-user training sessions as required
  • Five to seven years’ CRM experience and proven understanding of a full software development lifecycle
  • Two plus years’ hands-on experience with packaged applications, including Salesforce, Microsoft, Siebel, SAP, or similar enterprise-level applications
  • Minimum two years’ experience with Salesforce, implementing full project lifecycles
  • Salesforce certification(s) preferred
6

Salesforce Solution Architect Resume Examples & Samples

  • Translate business requirements into well-architected solutions that best leverage the Salesforce platform
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
  • Develop custom solutions and interfaces
  • Conduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
  • Coach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on CRM projects
  • Proven ability to design and optimize business processes and integrate business processes across disparate systems
  • Minimum 2 years of salesforce/force.com platform experience (3+ years preferred)
  • Extensive Apex VF Controllers and Apex Triggers development experience
  • Extensive VisualForce, Javascript, HTML design and development experience—JQuery development experience a plus
  • Strong knowledge of OOAD, database designing, and SDLC
  • Previous experience in implementing technologies such as VB, COM, COM+, MSMQ, VB.NT, C#, ASP, ASP.NET, XML, XSL, Web services and SOAP, SQL server, and Oracle
  • Deep technical understanding of Salesforce is a must; must achieve advanced developer certification
7

Managed Services Salesforce Solution Architect Resume Examples & Samples

  • Leading and/or facilitating teams to develop client proposals, leveraging extensive business development and relationship management know-how
  • Identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; preparing and presenting comprehensive written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection
  • Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management
  • Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience inSalesforce.com and/or Veeva
  • System application implementations, software configurations, or other related coding in the following technological product suites? Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on-premise ERP business applications
  • Third-party integrations and functionality and impact of these integrations
  • Utilization of PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; and,
  • Produce deliverables within a diverse, fast paced environment, collaborate effectively across global teams and juggle multiple projects and initiatives simultaneously
8

Senior Salesforce Solution Architect Resume Examples & Samples

  • Salesforce.com,
  • Salesforce1,
  • Force.com platform,
  • AppExchange apps
  • Experience in large scale customer transformation projects where Salesforce.com has replaced legacy CRM system based on other CRM suites
  • Domain understanding and experience of working in private sector – in particular Manufacturing/ Retail/ Transport and/or Finance
9

Salesforce Solution Architect Resume Examples & Samples

  • Advanced experience with Salesforce and/or experience with other CRM software in a similar role (5+ years in similar role)
  • Proven consulting experience and leading solution definition for enterprise clients
  • Exposure to pre-sales activities, including detailed project planning and effort estimation activities
  • Salesforce Certifications – Certified Sales and Service Cloud Consultant
  • Additional Third Party Product certifications relevant to the Salesforce eco-system (desirable)
  • Workshop facilitation skills
  • Stakeholder management at senior levels
10

Senior Salesforce Solution Architect Resume Examples & Samples

  • 12 - 16 years of overall IT experience
  • 5+ years of Salesforce Service Cloud experience with implementation experience of at least 3 major projects
  • Expertise in Apex and Visualforce
  • Experienced in creating interfaces using webservices and REST APIs
  • Experience in implementing CI for Salesforce
  • Experience in at least 1 standard Apex framework/design pattern
  • Exposure to SLDS preferred
  • Understand business requirements and map them to technology solutions
  • Align business problems to OOB solutions and work with client /Salesforce architects to align to product best practices
  • Design and create data model and data flows to support the application build
  • Drive best practices for using Visualforce and Apex
  • Performance tune the application
  • Set up and standardize deployment practices in a complex multi-threaded development environment
  • Demonstrated experience of unit & integration testing and performance tuning of application
  • Drive data migration and conversion best practices using Data Loader / Batch Apex
11

Senior Salesforce Solution Architect Resume Examples & Samples

  • Demonstrate your expert knowledge, skills, and capabilities to assess customer architecture; design secure, high-performance technical solutions on the Force.com platform; communicate technical solutions and design tradeoffs effectively to business stakeholders; and provide a delivery framework that ensures quality and success
  • Design technical architecture solutions that span multiple platforms and include integration and authentication across systems for large-scale customers
  • Articulate design considerations, risks, trade-offs, benefits, and recommendations for a technical architecture
  • Create, manage and present an actionable Blueprint that aligns a customer’s technical business needs to that of the Salesforce Solutions
  • Guide and support across multiple client engagements by providing technical thought leadership and guide the delivery team on best practices for design & development
  • Hire and retain great talents in the Salesforce practice through innovation, maintaining high energy and fueling intrinsic motivation
  • Drive innovation within the practice by creating and identifying re-usable components, tools, accelerators and App exchange solutions, as well as driving adoption of these accelerators during delivery
  • 7+ years’ industry / CRM experience, with 3+ years minimum as a Salesforce architect
  • Proven capability in architecting Salesforce solutions independently and designing software on the Salesforce Force.com platform, with hands-on participation in building the solution for large clients with multi-country, multi-org Salesforce implementations
  • Strong technical foundation including Advanced structured programming - APEX, Force.com, .Net, Java, etc., Deep understanding of RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, agile delivery methodologies, data integration and migration, etc
  • Deep and extensive knowledge, experience of the Force.com technical platform including Apex, triggers, batch Apex, Visualforce, etc. Knowledge of advanced Visualforce components, Chatter API, including integration methods and tools
  • Must already possess Salesforce Force.com Developer, Administrator, App Builder, Sales, or Service Cloud certifications
  • Ideally already a Salesforce Certified Technical Architect (or in progress or committed to undertake such Certification path in coming year)
  • Advanced knowledge of the Salesforce App Exchange ecosystem
  • Experience with the Lightning Framework on force.com, JavaScript frameworks, design patterns, etc
  • Strong experience in Agile methodology & experience in designing workflow rules to enforce business processes
  • Fluent in English and Dutch is a must
12

Salesforce Solution Architect Resume Examples & Samples

  • Relevant Experience: 5 years
  • Responsible for full systems development lifecycle from requirements gathering through implementation of various functional architecture solutions
  • Works closely with technical and non-technical teams and demonstrate functional and knowledge to ensure that the work products and deliverables are for the business solution
  • Delivering SFDC cloud based application solutions along with development and integration
  • Understanding migration from legacy systems such as Siebel , SAP integration, and Cloud integration tools
  • Builds on existing investments in Force.com, service oriented architecture, and web solutions, while leveraging newer and up and coming concepts, architectures, and technologies
13

Salesforce Solution Architect Resume Examples & Samples

  • Translate business requirements into well- architected solutions that best leverage the Salesforce.com platform
  • Bachelor's degree in a technical discipline or equivalent
  • Expert understanding of the Salesforce.com product suite including Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform and the App Exchange
  • Awareness of programmatic solutions of the Salesforce platform including Apex and VisualForce
  • Familiarity with agile software delivery methodologies of SasS, PaaS, Iaas and other Cloud Computing Services is a must
  • Activate Salesforce.com certified developer and/or admin
14

Principal Salesforce Solution Architect Resume Examples & Samples

  • Determine requirements to design and architect solutions compliant with bid parameters
  • Translate business requirements into well-architected solutions that best leverage the CRM platform/Salesforce
  • Lead technical design sessions; architect and document technical solutions that are aligned with client business objectives
  • Manage the technical delivery of custom development, integrations, and data migration elements of CRM /Salesforce implementations
  • Develop custom solutions and interfaces leveraging the CRM/Salesforce platform
  • Lead a team responsible for developing products leveraging the CRM/Salesforce platform
  • Evaluates completed projects for optimization and coordinate with team leads to update offerings for future iterations
  • Collaborate with CRM/Salesforce functional management team and with business users to refine scope and high level business requirements for major projects
  • Ensure a prioritization process to assess projects that will deliver the most business value
  • Leverages relationships with key internal/external clients to support business needs
  • Develop and maintain working relationships with key vendors so we can maximize our usage of their products
  • Manage, advise and mentor the CRM/Salesforce team business analysts
  • Assist in hiring and retaining the best possible functional and technical talent
  • Develop and monitor metrics to measure and improve the efficiency of the functional and technical team
  • Understanding of the marketplace of technology solutions that will best support the needs of the business, stays abreast of current trends
  • Problem Solving: High level of responsibility. Requires ability to assess process risks and assist in formulating mitigation plans. On key projects, the ability to take corrective action to bring projects back on track and the ability to evaluate alternatives and recommend best course of action will be key attributes needed
  • Banking/Consulting experience, preferably with Big 4 firms, desirable
  • Technical background a plus (Java, JavaScript)
  • API/Web services development experience
  • Working knowledge of enterprise integration and third-party enterprise integration tools (E.g., Scribe, WebSphere, Informatica, etc.)
  • Bachelor's degree in an Information Technology field of study, or equivalent years of experience
  • 12 years' experience in process design, business process re-engineering, requirements gathering/analysis, and solution architecture
  • 10 years' experience architecting and overseeing the solution and design of CRM projects
  • 10 years supervising or managing functional or development teams
  • 10 hands-on CRM implementations experience (6 full CRM projects)
  • 2 years of experience in an advisory role providing recommendations to customers on optimal use CRM packaged applications products (SalesForce, MS Dynamics)
  • 5 years of development and implementation experience in CRM area with focus on SFA, Lead and Opportunity Management, Event Management, Case Management and Fulfillment
  • 2 years of business analysis experience
  • Experience with more than 1CRM packaged application (SaaS and On-Premise)
15

Salesforce Solution Architect Resume Examples & Samples

  • Maintain expert level of knowledge in all aspects of Salesforce.com that pertain to providing business solutions
  • Work with Product Owner teams to provide business solutions in Salesforce.com
  • Understand and support the cross-business unit Cox Automotive business strategies for Sales, Service, and Marketing
  • Adheres to and promotes Enterprise Platforms processes in all activities
  • Provide business guidance on capabilities of the Salesforce platform to help shape business visions and strategies for developing and\or improving processes and efficiencies
  • Understand engagement model and processes of each business unit within the assigned portfolio
  • Prepares initial solution assessment, solution specification document, scope, and estimates
  • Documentation of solutions within the team’s Agile management tool, assist in creating and managing the backlog
  • Provide guidance in the development of user acceptance test cases and results for user stories
  • Use declarative tools such as process builder and flow to build customized solutions that support critical business functions
  • Collaborate with members of the project team and business owners to design, develop, unit test, and provide post-release support
  • Work in an Agile environment with a focus on iterative and test-driven design methods
  • Leads concise and focused client-facing demonstrations and capabilities education sessions with management and executive stakeholders
  • Design and build advanced reports and dashboards in Salesforce
  • Mentors other business units’ Salesforce administrators and developers during solution interactions
  • Champions Salesforce best practice throughout the organization
  • Champions Salesforce CoE community growth throughout the organization
  • Participate and contribute to the Cox Enterprises Salesforce CoE community events and meetings
  • Able to successfully decompose complex business problems into iteratively delivered solutions
  • Able to define solutions that implement the minimum level of functionality to meet the current business requirement yet enable low cost future extensibility
  • Operate in an organized and professional manner
  • Overall results, measured by business partner satisfaction and perceptions
  • Quality of results, measured by simplicity and effectiveness of solutions
  • Strategic alignment with Enterprise Platforms and corporate direction
  • Demonstrates maturity and leadership
  • Participates in local user groups and online success communities
  • Be perceived as a trusted business partner, Salesforce expert and sales and service technologies thought leader
  • Able to resist the common desire to solution “on the fly”
  • Able to consistently manage customer expectations and satisfy key information requests with well thought out and timely response
  • Bachelors Degree or equivalent experience required
  • 6+ years of experience in Salesforce administration and solution design
  • Certified Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant or Service Cloud Consultant a plus
  • Expert level with Salesforce flow, workflow, process builder and other Salesforce automation technologies
  • 8+ years of experience in working with Sales and Customer Service organizations in a strategy, project management, or consulting role required; preferably in a like environment
  • Proven ability to build strong trusted working relationships with internal and external business partners and executive level management; influencing without authority
  • Proven critical communication skills
  • 3+ years’ experience in consulting experience in a like environment is preferred
  • 5+ years’ experience working in Agile environments
  • Experience working and collaborating on projects across departments, business units and with varying levels of management
  • Proven experience gathering and translating feedback into actionable items to address the business needs
  • Clear and effective written, verbal and listening skills
16

Salesforce Solution Architect Resume Examples & Samples

  • Being directly involved in the continued development of the SDLC of Deloitte’s own product, ConnectMe, built on the Salesforce.com platform
  • Working with your clients to understand their functional and technical requirements to engineer solutions to solve their business issues
  • Leading your team to configure ConnectMe to exceed client expectations
  • Providing your expert knowledge in SFDC to support the implementation of the product for our clients
  • Support the team by customizing demonstrations of the product to show clients the power of ConnectMe
  • Direct experience with SFDC Sales Cloud, Service Cloud, or Force.com (application design, architecture and development using Salesforce.com)
  • Experience leading / managing a work stream on enterprise implementations
  • Strong understanding of SLDC methodologies
  • Superior knowledge of the HR function & processes preferred
17

Salesforce Solution Architect Resume Examples & Samples

  • Develop custom solutions and interfaces leveraging the Salesforce platform
  • Knowledgeable on the Salesforce product roadmap and features being deployed in maintenance releases
  • Expert understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, Force.com Platform and the App Exchange
  • Configuration experience using the Salesforce point-and-click developer interface
  • Understanding of the Salesforce APIs for integration and data migration activities in Salesforce
  • Active Salesforce certified developer
18

Salesforce Solution Architect Resume Examples & Samples

  • 10+ years work experience in the IT industry
  • 3+ years work experience as an application architect
  • 3+ years work experience as a solution architect
  • 1+ years work experience in the events and/or media industry (desired)
  • Proficient in application strategy development and execution
  • Highly proficient in full cycle projects including requirements gathering, design, development, testing and support
  • Highly proficient of sales processes, with proficiency in sales processes
  • Proficient in administering one or more Sales automation platform
  • Highly proficient in sales platform integration mechanisms, including autosynchs, external calls, update & match rules, and external data sources
  • Highly proficient in sales data model definition, configuration, extension, and customization
  • Proficient in relevant SaaS (cloud based) solutions and platforms
  • Knowledgeable of Web page design, online form data capture, HTML, CSS, and JavaScript,
  • Proficient in creating estimating assumptions, deliverable sequencing, deliverable sizing and complexity rating, and deliverable work effort estimates
  • Proficient in operational reporting and analytics
  • Proficient in generating and maintaining principles, policies, standards, conventions, and patterns
  • Proficient in conducting deliverable reviews
  • Knowledgeable in the architecture frameworks and their use within organizations
  • Proficient in IT processes, general controls, project management, and system development life cycles. Personal Attributes
  • Strong project management, analytical, problem solving, and decision making skills
  • Excellent management and communication skills (verbal and written)
  • Ability to collaborate with stakeholders – Business partners, IT project team members
  • Ability to present ideas in user friendly language
  • Scrum (Agile) project methodologies (desired)
  • Events business experience (desired)
  • Fluency in BusinesstoBusiness (B2B) and BusinesstoConsumer (B2C) sales, including roles, process, and practices. (desired)
  • Work with business team to fully leverage sales solutions/applications, including identifying key features which will help the UBM achieve growth
  • Recommend and implement technology platform architecture to support sales programs and achieve business goals
  • Translate business requirements into well architected solutions that best leverage the clientplatforms, including Integration
  • Perform deliverable reviews
  • Ensure endtoend solution alignment across business, application, data, and infrastructure domains
  • Document solution fit/gap against standards and best practices; Track technology debt; Generate waiver requests that include refactor/reconciliation/retirement cost estimates
  • Maintain awareness of release and patch schedules of client technologies; Ensure align with internal release schedules; Incorporate new features/functions into roadmaps and release schedules
  • Generate roadmaps and business case and contribute to release schedules and project plans
  • Build estimates for roadmaps, business cases, release schedules, and project plans
  • Coordinate with other architects and IT resources in other platform areas, such as data services, marketing and so on
  • Serve as thirdlevel support
19

Salesforce Solution Architect Resume Examples & Samples

  • Certified on one or more of the following: Force.com – Architect or Developer; additional Salesforce certifications preferred
  • Technical/Solution Architect with 10+ years’ experience including 4+ years architecting solutions on SFDC; advanced experience with Salesforce configuration and custom development
  • Full understanding Agile principles of project life cycle and development methodologies
  • Knowledgeable on all Salesforce offerings, sales cloud, service cloud, force.com, etc
  • Strong customer interfacing skills – consulting/advisory capability to understand the customer business paradigm and provide value added solutions
  • SFDC CRM application (Sales and Service Cloud) capabilities and constraints Force.com development best practices
  • SOSL and SOQL, Salesforce.com’s Web Services and APIs, and the SalesForce Security model
  • Process Analysis, Workflows, Page Layouts, Roles, Profiles, Reports & Dashboards
  • Architecting and building solutions within the SalesForce Portal
  • Integrating SFDC using Web Methods, Web services, SSO, etc
  • Candidates must be eligible to work in the United States without limitation
20

Salesforce Solution Architect Resume Examples & Samples

  • Work directly with clients and our teams by being accountable for the delivery of Salesforce capabilities
  • Provide product and technical expertise when scoping out a project and delivering for our clients
  • Reviewing code and solution summaries where appropriate to ensure these adhere to best practice and are fit-for-purpose
  • Participate and lead internal and external learning and sharing activities, including conferences and technical presentations
  • Demonstrable growth mindset, enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems
  • Continuously learn and grow by attaining certifications, attending conferences and professional development
  • Be part of building a best-in-class Salesforce team!
  • Minimum of 5 years of progressively responsible technology consulting experience
  • Minimum of 2 years of experience with Salesforce, in a delivery-focused role
  • Experience designing and implementing technology solutions across different industry sectors
  • Experience collaborating across multiple functional/technical teams to deliver a project.&#96
  • Certifications to include Salesforce Certified Administrator, Platform App Builder and Platform Developer I (or equivalent experience and commitment to earn the certification within 1 year). Additional certifications will be facilitated as part of a professional development plan
  • Certifications over and above those listed are a plus (such as Salesforce Designer certifications)
  • Ability to communicate with clients on a business level and translate their needs into a solution
  • Experience working in Agile projects
  • Experience of integration of other systems to the Salesforce platform (large-scale data migration is a plus)
  • Minimum 6 months Visualforce development experience - Lightning development/knowledge is a plus
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Salesforce Solution Architect Resume Examples & Samples

  • Provides technical support in sales calls, solution presentations, and assists the Enterprise Account Executive with managing the deal cycle
  • Provides input for RFI and RFP responses, including the effort estimate, project team, timeline, implementation methodology and solution components
  • Delivers excellent services sales presentations to the customer in support of the sales process
  • Acts as trusted advisor to customers by anticipating customer needs and identifying appropriate solution alternatives
  • Responds to customer questions and objections on technical issues
  • Provides informal training and mentoring skills to customers and other Appirio employees
  • Manage a high volume of deals with a variety of industries and functions
  • 5+ years of on-the-job experience with enterprise-level, cloud-based systems and solutions or web-based system development processes
  • 2+ years of implementation experience with Salesforce.com
  • Experience working with financial service organizations as clients preferred
  • Familiarity with the financial services industry and the key sub categories preferred
  • Experience interacting with C-level and key enterprise stakeholders in an advisory capacity
  • Ability to understand and explain related technical issues, and skills related to working and resolving problems in customer accounts
  • Experience in custom application development preferred
  • Prior pre-sales experience required; estimation experience highly preferred
  • Located in Paris, France
  • Fluent in English and French
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Salesforce Solution Architect Resume Examples & Samples

  • Four+ years development experience with Apex, VisualForce and Salesforce; And experience with Salesforce APIs to connect to mobile applications and ERP applications
  • Experience in onsite functional or technical roles on at least three full-lifecycle SFDC implementations, with strong expertise in at least two of the following three areas/modules
  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Experience designing and implementing technology-enabled business solutions
  • Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under deadlines
  • Certifications in Salesforce Administration and Salesforce Development
  • Ability to effectively work with all levels of personnel within the organization
  • Detail-oriented; uses sound judgment; and is self-motivated with the ability to handle multiple tasks
  • Very good organization and time management skills
  • Salesforce Architect
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Salesforce Solution Architect Resume Examples & Samples

  • Establish integration standards for complex integrations
  • Salesforce technical lead with extensive experience with large project team involved in implementing Salesforce Projects
  • The Technical Lead will be responsible for the detailed design of technical solutions, and will document the technical design and manage developers throughout the development, testing and support phases
  • Experience in migrating from one service platform to the other Ex: Siebel call center to Salesforce service cloud. Techno functional skill set well versed with requirements gathering, functional analysis, fit gap analysis, development,
  • Design and implementation experience with SFDC (service cloud)
  • 5-6 years of experience in SalesForce.com project implementation, good track record in enterprise level project and regional rollout
  • New service cloud implementation for contact center Building of interfaces from Service Cloud to other applications, including Microsoft Azure, Siebel, Member Nation (Force.com platform), Identity Access Management (IAM), Cisco Unified Intelligence Center (CUIC), Unified Contact Center Express (UCCX) Decision making for Customer functionality vs AppExchange product for Volunteer management functionality implementation
  • Salesforce Certified Developer
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Salesforce Solution Architect Resume Examples & Samples

  • Work directly with various business leaders and sales teams; direct accountability for the delivery of Salesforce capabilities
  • Estimate work efforts required for each phase of a project; direct design, development, and implementation responsibility (with and without 3rd party development support)
  • Provide product and technical expertise when scoping complex projects and related integrations
  • Review code and solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose development
  • Demonstrable growth mindset; enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems
  • Continuously learn and grow by attaining certifications, attending conferences, and continued professional development
  • Integration monitoring, trouble-shooting, and future integration requirement assessment, design, and development
  • Documentation and knowledge sharing; technical, business process, best practice, reference architecture, etc
  • Data management; Customer Master Data Management focus and development of governance processes and best practices
  • Act as CRM trusted advisor in support of business unit projects through all phases of requirement gathering, dissemination of requirements to 3rd party development team if applicable, design, testing, and deployment; product demonstration and use-case modeling, business process development and related configuration, alignment and buy-in with stakeholders, direct support of business unit staff during launch, etc
  • Engagement of vendor Support groups, exceptional working knowledge of Salesforce support channels for application development and management
  • Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts
  • Works on unusually complex technical problems and provides solutions which are highly innovative and ingenious
  • Works under consultative direction toward predetermined long-range goals and objectives; assignments are often self-initiated, determines and pursues courses of action necessary to obtain desired results, work checked through consultation and agreement with business stakeholders more often than by formal review of superior
  • Develops advanced technological ideas and guides their development into a final product; technical solutions provide enablers for the businesses to excel in their business plans, consistent solutions provide for faster implementations with less risk and provide for strategic flexibility for future change across the broader business
  • Advanced degree in Computer Science, Software Engineering, MIS or related field
  • 4+ years previous development experience with Salesforce
  • Salesforce Platform Developer certification preferred
  • Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform
  • Proven ability to manage and resolve complex and ambiguous technical issues
  • Solid understanding of and detailed experience with Salesforce architecture and API
  • Demonstrative success with at least one large Salesforce integration project
  • Experience integrating Salesforce with other applications via real-time, batch, sync/async services
  • Experience with cloud or on-premise middleware and other enterprise integration technologies
  • Understanding of UI design principles and best practices
  • Exceptional analytical skills and experience working with large-scale, complex datasets
  • Communication skills for both a technical and business audience
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Salesforce Solution Architect Resume Examples & Samples

  • Define the Salesforce components required to meet the business goals
  • Define how the components of Salesforce solution relate to each other and how they will support the capability or business area
  • Own the overall application architecture design
  • Identify cross-capability and cross-release issues that affect the business architecture integrity
  • One or more current Salesforce certifications (Administrator/Advanced Administrator, Platform Developer 1 or 2, App Builder, Sales/Service Cloud) is highly preferred
  • 5+ years project experience in a hands on solution architecture position
  • 5+ years of experience with Salesforce in a development or configuration capacity
  • Experience with agile / scrum and waterfall development methodologies
  • Power generation industry experience preferred
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Salesforce Solution Architect Resume Examples & Samples

  • Responsible for overall Salesforce solution design, development and implementation
  • Leads design and execution of business solutions using Salesforce Sales Cloud and Service Cloud
  • Transforms requirements into solution design, development and implementation
  • Presents architecture options and recommendations
  • Determines the appropriate balance between system configuration and customization
  • Designs data movement strategies in and out of Salesforce using the appropriate integration patterns and components
  • Assists in determining overall data governance policies and practices to ensure data quality
  • Works closely with development resources to extend the application as necessary
  • Proven experience overseeing the technical direction, design, development and implementation of Salesforce solutions
  • Direct experience with Salesforce Sales Cloud and Service Cloud platforms
  • Experience with Salesforce CPQ a plus
  • Experience integrating other systems to the Salesforce platform
  • Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools
  • Salesforce certifications strongly desired (Administrator, Developer, Architect)
  • Minimum of 6 years of progressive IT experience
  • Minimum of 3 years as a Salesforce ArchitectAdditional Requirements
  • Ability to collaborate effectively across functional and technical teams to deliver solutions
  • A desire to work within a fast-paced, collaborative, and team-based project environment
  • Must be able to legally work in the US without assistance
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Salesforce Solution Architect Resume Examples & Samples

  • 5-7 years of experience in Salesforce design and development
  • Strong knowledge and understanding of Salesforce application architecture, governor’s limit, and development components such as Visual Force, SOQL, Apex Classes and Triggers, JQuery, APIs, Process Builder, Approval process, etc
  • Knowledge and experience working with Salesforce as a Technical or Domain Architect
  • Ability to create solutions designs and present in front of technical and/or non-technical resources
  • Experience using source control and continuous integration
  • Experience with SOA including SOAP and REST API integrations
  • Experience with one or more 3rd party integration tools
  • Experience with relational database design and development
  • Strong analytical skills: Ability to collect, organize, and analyze data; summarize findings and develop conclusions and recommendations
  • Self -starter who takes initiative and is proactive
  • Ability to prioritize a high volume of tasks
  • Ability to communicate at all levels of the organization, including management and end-users
  • Active Salesforce certifications such as Salesforce Certified Application Architect, or Certified Technical Architect preferred
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Salesforce Solution Architect Resume Examples & Samples

  • Oversees, and has accountability for the successful completion of all aspects of assigned project work Is able to exercise independent judgment, and take the lead role on enterprise level project with minimal direction from a director or engagement manager
  • Can be called on to take a lead role in Bluewolf sales initiatives related to areas of expertise
  • Sets Deadlines for Project Team Members
  • Monitors Progress, and Follows-up
  • Provides Respectful Feedback
  • Escalates where necessary
  • Analyzes / Identifies areas of risk and develops plans to minimize
  • Able to discuss experience with Salesforce.com or similar CRM
  • Possesses excellent oral and written communication skills
  • Able to discuss the benefits of a Software as a Service Model
  • Basic Knowledge of implementation and configuration of enterprise systems such as CRM, SFA, or ERP
  • Ability to learn quickly and think creatively
  • Team player with strong interpersonal skills and ability to take a leadership role when necessary
  • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies
  • Salesforce certified