Quality Assurance Resume Samples

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C Lowe

Camylle

Lowe

5906 Leffler Harbors

Dallas

+1 (555) 265 0700

5906 Leffler Harbors

Dallas

Phone

p +1 (555) 265 0700

Experience Experience

San Francisco, CA

Quality Assurance

San Francisco, CA

Skiles-Pfeffer

San Francisco, CA

Quality Assurance

Assists with developing and providing educational programs for direct care staff that will improve individual and group performance on OASIS/documentation
Working closely with developers and product managers in feature-based teams during each iteration, to make sure acceptance criteria are met
Liaise with the QA and development teams to understand how testing is currently performed and propose improvements and implement improvements
Assist in developing test modules, perform data preparation, create test scripts, and produce testing outputs
Develops and maintains good working relationships with cross-functional teams to ensure a productive working environment
Generate and manage trending quality scores and relevant data while providing reports to stakeholders as prescribed by TQA Management
Establishing and maintaining strong working relationships across CCB businesses and other control groups (i.e., risk management, compliance, legal, etc.)

Phoenix, AZ

Lead Quality Assurance Analyst

Phoenix, AZ

Berge, Leuschke and Gutkowski

Phoenix, AZ

Lead Quality Assurance Analyst

Working knowledge of SQL
Assisting immediate supervisor in administrative duties that have been delegated
Communicating status to team and senior management
Provide recommendations
Has working knowledge of all of the following quality assurance methods: unit, integration, regression, user interface and automated testing
Perform automated and manual testing, analyzing, and documenting associated results
Understand and use established QA processes and best practices, and continually improve upon them

present

New York, NY

Senior Quality Assurance Analyst

New York, NY

Herzog-Jakubowski

present

New York, NY

Senior Quality Assurance Analyst

present

Develop and manage quality assurance metrics for performance improvements within overall project
Works with QA Management to create/implement new departmental processes and improve existing ones
Create, define and execute automated tests for new features, performance improvements, bug fixes, and production changes
Provide test strategy/plan presentations to digital manager, project manager and QA manager
Provide technical assistance to Developers and Project Managers to ensure software delivery is efficiently completed to QA standards
Assists Application Development with stress and performance testing
Provides expertise, direction and coaching to more junior staff, keep the QA Manager apprised of team member performance

Education Education

Bachelor’s Degree in Computer Science

University of Cincinnati

Bachelor’s Degree in Computer Science

Skills Skills

Excellent communication skills with the ability to write professional, succinct quality documentation according to company standards
Strong analytical abilities, solid analytical and trouble-shooting skills, with the ability to quickly identify and resolve client issues
Solid knowledge of SQL, XML, Java, C#, Visual Basic and other programming/scripting languages
Strong structured testing knowledge and thorough understanding of quality assurance testing applications and concepts
Solid knowledge of applying testing design principles for a variety of environments, including usability and accessibility testing
Good verbal and written skills · Ability to teach and share information · Good presentation skills
Excellent analytical skills and strong attention to detail
Knowledge of biologics manufacturing is highly desirable
Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team
1 Maintaining the Quality Policy, Quality Objectives and the Quality Management System

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Specialist, Quality Assurance Resume Examples & Samples

B.S. or B.a. in computer Science, business Administration, Technology or related field
1 years of post BS progressive experience in computer science or related field of experience, documentation writing experience a plus
Passion for defining details and constantly looking for flaws within our system/projects in hopes to define a better product

Manager of Quality Assurance Oversight & Coverage Analysis Resume Examples & Samples

Build/Enhance and manage Quality Assurance Oversight & Coverage Analysis to ensure that proper controls are in place and the Quality Assurance & Testing team is appropriately covering Agency, Investor and Regulatory Quality Assurance requirements
Leverage Chase Legal and Compliance to ensure minimum quality testing requirements are met
Monitor for consistent application of internal controls through all four QAT work streams: Originations, MHA, Servicing & Default
Partner with Op Risk & Controls to ensure RSCA is properly completed and install tracking, reporting & communications as required
Ensure QAT internal procedures and policies are documented to accurately reflect current environment and contain components needed to cover CSA, RSCA and expectations of agency/investors/Internal Audit
Establish reporting to effectively communicate results and strength of controls
Identify areas of financial or operational exposure and ensure that proper controls are in place
Ensure that QAT team is always audit ready and coverage analysis results are easily understood and available
Establish an effective and efficient Exam Management process. QAT is included in many external and internal exams which require coordination with the QAT units for accurate and timely submissions
Takes necessary action to resolve deficiencies noted throughout oversight and coverage analysis activities
Provide direct leadership and performance management to direct reports with emphasis on staff and skill development, while reinforcing organizational culture of managerial accountability and employee engagement
A minimum of 25% travel is expected during the first six months to build relationships with team and conduct initial due diligence
Bachelor's degree required, JD strongly preferred
5 years experience in mortgage banking industry including experience in operations and /or operational control function required
8 or more years of financial services management experience strongly preferred
Specific management experience in operations, quality control, compliance, risk management, finance, and/or default strongly preferred
Very strong leadership skills with demonstrated success in managing complex operations function
Excellent team development and change management skills required
Demonstrated ability to develop performance metrics, analyze performance trends and implement changes to improve operating efficiency and organizational performance
Solid understanding of current regulatory environment and impacts to quality and control processes
Proficient in setting strategic direction and execution
Experienced at implementing change across multiple locations
Solid understanding of audit and control processes
Strong collaboration skills with internal departments in the formulation of approaches, tactics and/or plans to deliver required business results
Ability to work under stringent deadlines stressing urgency to achieve daily and monthly goals with expected quality and in accordance with required policies and procedures
Strong communication and presentation skills with diverse groups and individuals
Demonstrated ability to clearly convey information and ideas, to listen and respond appropriately to employees, external contacts and individuals throughout JPMC
Excellent partnership skills
Strong PC navigation skills including MS Office applications such as Excel, Word, and PowerPoint

Quality Assurance Audit Resume Examples & Samples

3 to 4 years + experience in Auditing, Accounting, Internal Control and/or a regulatory reporting environment
Big 4 / Audit background strongly preferred
CPA and / or an MBA is preferred

VP Team Lead-audit Quality Assurance Resume Examples & Samples

10 years experience within internal audit, with five years of management experience preferred
Experience in planning and executing audit projects in accordance with professional standards
Strong communication skills, both verbal and written; must be comfortable presenting results and recommendations to senior management
Experience managing and developing a team
Strong project management skills; must be able to manage multiple projects concurrently
Enthusiastic, self-motivated, effective under pressure and willing to take personal responsibility/accountability

Business Quality Assurance Specialist Private Bank Resume Examples & Samples

Working closely with the business, Supervisory Management, Compliance and other control functions to define the scope of monitoring and surveillance business activities
Initial review of business processes and subsequent design and implementation of assurance testing procedures covering business critical areas
Scope and design of Management Information (MIS) – compiling of data and producing regular reporting as required by senior management
Regular liaison with front and middle office staff regarding review findings and where appropriate, escalation to senior management
Ad-hoc regulatory remediation-related projects
We are looking for a self-motivated individual who is enthusiastic and has a keen interest in risk and controls frameworks
The successful candidate will demonstrate excellent organizational skills and attention to detail, including the ability to manage multiple work-streams to tight deadlines
Strong IT skills are essential due to the data gathering and reporting elements of this role. Advanced Excel Skills including working knowledge of tools such Visual Basic, V Looks up,Pivot Tableswill be required
Given that the role will involve communicating with employees of varying levels, with diverse roles and different native languages, the individual will need strong communication and negotiation skills
The ideal candidate will have proven experiencein a COO, Risk or Controls function within a financial institution including some monitoring experience
The role will support multiple EMEA locations and therefore we do seek applications from candidates that have a fluency in an additional European Language. Spanish and orGerman is highly desired and would be preferred.Those candidateswith Greek or Russian language skills are also of interest

Technology Quality Assurance Lead-digital Resume Examples & Samples

Manage and lead a team of QA testers on Scrum development teams
Execute manual and automated tests while development is taking place in order to identify defects as early in the process as possible
Work with Architects and Developers to understand the system being built and develop a test plan that focuses particular attention on potential areas of vulnerability
Minimum 6 years experience as QA tester on a software delivery team; experience with browser-based testing is preferred
Past experience building and maintaining automated tests, particularly with Cucumber and Selenium

Quality Assurance Automation Architect Resume Examples & Samples

Creates target state automation architecture; shares long-term automation architecture with large audiences on a regular basis
Help define approach for extending test coverage along with creating appropriate tools, utilities, and automation scripts that assist in functional testing and creating test data (e.g. creation of excel macros, developing small utilities etc.,)
Analyzes statistical results for baselines, trends, and anomalies to facilitate problem solving, application improvements, and reporting. Contributes ideas and recommends action based on that analysis
Use latest technologies, tools, and techniques to develop automation and test management frameworks / tools – conduct R&D to evaluate open source tools
Advanced experience with driving test automation through the use of HP Quality Center toolset – BPT, QTP etc
Advanced experience and competency using various test automation frameworks such as Data Driven, Table Driven, Keyword Drive, Hybrid
Working experience with technologies such as IIS, Apache, Websphere, XML, XSLT, etc
Working experience with applications developed in various client side scripting technologies such as AJAX, ASP.NET AJAX, JavaScript, JQuery, JSON, etc
Knowledge and experience with distributed systems, web application technologies, web services, multi-layered architectures, Windows tools and utilities and multiple relational database systems – primarily DB2 and SQL Server
Automation script development skills (using any programming language)
VB scripting, Excel Macros, QTP
Ability to work independently with little direction, team oriented, results-driven environment

Quality Assurance / Testing Lead Resume Examples & Samples

Work in conjunction with the Business Analysis and Development teams to ensure that applications meet requirements and are of high quality
Manage defect tracking and reporting and ensure proper re-testing of all defects
Assist application developers in identifying and resolving issues to meet project timeline; ensure that issues threatening project success are escalated appropriately
Minimum 7 years of Quality Assurance testing experience
10 plus Years of Information Technology Experience
Extensive years of experience in developing Test Plans, Cases and Script development
SQA Analysis- Ability to read and comprehend business requirements and high level design deliverables well enough to create detailed test cases
Strong experience with manual testing, testing tools (i.e. Load runner), writing test plans, and reviewing test cases
Mercury Quality Center, Loadrunner, or other similar tools - Basic understanding including navigation between functional areas within the tool. Ability to input or load and execute test cases and document actual results within the tool. Ability to pull data from testing tools for reporting
Can write and execute advanced SQL statements
Understanding of relevant technologies and various development life cycles
Regression, load, benchmarking, White and Black Box testing
Validation of third party as well as custom developed applications
Solid understanding of systems analysis, programming, and operations
Expert in testing documentation and emulation tools appropriate for the QA function. (e.g. Quality Center)

Cib-quality Assurance Resume Examples & Samples

Minimum 5 years of relevant experience in Quality Assurance role within Financial Services IT
Hands on System, Acceptance and Non-Functional Testing Experience
Experience working with Development, UX and Business teams
Experience working on Agile projects
Extensive experience with cross browser, cross OS testing
Working knowledge of any of the following - Selenium, QTP, Ranorex, BrowserStack
Ability to aid Development with fault finding
Ability to define Acceptance tests and push Development on completeness
Have the ability to operate in a dynamic environment of growth and change
Risk awareness and risk management skills. The ability to proactively address issues and escalate as appropriate
Co-ordination skills, specifically across locations and partner areas, taking ownership of any issues
Strong focus on client service & delivery; with the ability to take a proactive and innovative approach
Flexibility and the ability to multi task
Expertise in building automation suites from scratch and ensure maximum automation coverage
Should have involved in developing/maintaining automation frameworks
Should have good exposure to Web Application Automation preferably hands-on expertise in Automating Applications built using jQuery/GWT etc
Should have hand-on experience in Backend Automation (Database/XML) & Server Side Automation
Should have Basic Knowledge of SQL & Unix

Cib-quality Assurance Analyst Resume Examples & Samples

Working with the IDDA T24 Automation team to validate the automated regression suite and ensure new functionality is incorporated correctly
Define and own the data management and configuration management approach of all test design assets ensuring reuse and modularization of all assets
Review and sign off test design for junior team members and own the data requirements for the function
ISEBISTQB Advanced Level Qualified Software testing accredited or equivalent
Excellent communication skills and dealing with multiple distributed teams
Good understanding of xml and service orientated protocols

Manager, Quality Assurance Review Resume Examples & Samples

Primary contact, along with Senior Manager Quality Assurance, on QA issues and providing day-to-day management in the ongoing assessment and monitoring of quality processes/criteria established in IAS
Propose QA sample selection of audit files based on pre-established QA review criteria
Understand the audit objectives, business requirements, complexity of products, risks and processes, and other audit requirements to complete the QA Review
Coordinate with Peer Reviews and execute quality assessments designed to assess and assure compliance with Institute of Internal Auditors and adopted professional standards on a pre-established percentage of audit files
Consult with Senior Manager Quality Assurance on any matter representing a conflict of interest, or the appearance of a conflict of interest on the part of the internal audit department
Identify and leverage best practices to contribute to continuous improvement
Prepare Individual File Quality Assessment Reports (QAR) for Senior Manager Quality Assurance review
Lead debrief meetings with Lead Auditors and Senior Managers and obtain buy-in of QA findings. When ratings are less than Satisfactory leads the discussion to ensure all aspects of the audit have been considered
Summarize results and prepare Quarterly QA Reports for Senior Manager Quality Assurance review
Respond to auditors’ questions and support auditors’ training, both formally and informally, based on QA results and trends
Ensure the QA review checklists are up-to-date and aligned with IIA standards and IAS standards and methodologies
Ensure related QA guidelines are current
Support Senior Manager Quality Assurance and VP & Head of Operations on various QA projects
5 years of audit experience
Self-motivated professional,striving for higher levels of professionalism, industry practices and excellence
Ability to function with confidence in a dynamic business environment with increasingly complex and leading edge products
Must possess an ability to concentrate and remain focused in a time-pressured environment with a variety of tight and conflicting deadlines
Must be able to challenge peers, Senior Auditors and Executives on audit practices
Knowledge of RBC IAS and IIA Standards and in-house applications (Auto-Audit)

E-discovery Quality Assurance Analyst Resume Examples & Samples

Collaborate with the E-Discovery Coordinators to ensure the end to end work product is fit for purpose
Validate the custodian research is comprehensive and accurate
Preliminarily validate data searches have the right criteria before submission
Ensure completed searches meet the full criteria and revert back to operations if the requirement is not met
Assist the QA Management lead in updating and writing new policies and procedures when new data sources become part of E-Discovery
Manage queue daily to ensure work is being quality checked and completed with SLA
Performing metric reviews of failure/success rates of the QA and Coordinator requests
5 years experience in IT preferably with specialization in Quality Assurance
3 years experience inan IT technical support capacity
Organizational knowledge of JPMC a strong plus
E-Discovery or litigation related experience a plus
Experience with technical writing and documentation
Highly organized and an effective communicator
Bachelor’s Degree or equivalent technical certification

Automation Quality Assurance Analyst Resume Examples & Samples

Drive the tracking, communication, and resolution of application defects. Assist Application Developers, Business Analysts, and Production Support staff in identifying and resolving defects
Participate in production checkouts and post-implementation support for releases - this will include some weekend and off-hours support
Minimum of 5 years experience in Quality Assurance with a thorough knowledge of Software Development Life Cycle principles and Quality Assurance methodologies and best practices. Familiar with Waterfall and Agile project methodologies
Minimum of 5 years experience in design of detailed functional and regression test plans, and creation and execution of test scripts
Minimum of 3 years hands-on experience in automation testing using QTP or equivalent tool. Proficient in designing, developing and executing automation test cases
Hands-on experience in performance testing using Load Runner or equivalent tool and proficiency in designing, developing and executing performance test cases a plus
3 years experience working with HP Quality Center Suite - ALM 11, QTP automation tool
3 years experience working with Load Runner or equivalent tool. Selenium, Load Runner, or JMeter a plus
Familiarity with UNIX commands. Ability to develop UNIX shell scripts a plus

Quality Assurance Technical Engineer Resume Examples & Samples

Strong Unix/Shell and Perl scripting
Oracle and/or Sybase DB
Requires a logical approach to problem solving
Can work in a high pressured environments, managing multiple customer demands
Financial Information eXchange (FIX) protocol
Control M
ITRS Geneos monitoring

Default Quality Assurance Analyst Resume Examples & Samples

Minimum of 4 years experience in mortgage servicing. Process and performance knowledge of Collections, Loss Mitigation (Retention and Liquidations), Foreclosure, Bankruptcy, Property Preservation, Default Reporting, REO and/or Claims. Specialized experience in the loan modification process, preferred
3 or more years of experience in a senior reporting/audit/quality control position required
Ability to follow complex methods and procedures in diverse routine and non-routine tasks

Quality Assurance Resume Examples & Samples

Managing a large team with a mix of FTE, FTC, onshore, offshore and managed service personnel
Managing an automation team responsible for regression automation, regression execution and reporting and core platform regression testing (desktop testing and core applications)
Working closely with all application development teams to provide consistency and transparency for testing services
Driving strategic thought leadership around testing practices
Managing testing budget
Client relationship management with application development and UAT partners in Wealth Management
Participating in SDLC and Release Management functions relative to testing services
Capability of working across organizational boundaries and effecting change through partnership
Strong background in functional, performance, stress and integration testing
Knowledge of testing platforms and software (e.g., HP Quality Center, QTP, Test Complete, Selenium, etc.)
Knowledge of software development life cycle including release management models
Experience in implementing and evolving testing services across a large organization
Capability of adapting to an evolving environment

Quality Assurance VP-operations Risk & Control Resume Examples & Samples

Initiate, design and implement Quality Assurance reviews across Firmwide Operations
Analyze & evaluate operations processes to identify operations risk & control deficiencies
Assist in the design of process control remediation where required
Report risk management findings to Operations Risk & Control Management
Perform closure verification of Quality Assurance related action plans
Provide assurance that internal controls are comprehensive and effective
Perform closure verification of internal & external audit examination action plans
Provide global functional leadership, management and coordination
Create and maintain effective working relationships with business area management
Demonstrate a high standard of conduct and ethics
Strong knowledge of financial services operations and the securities markets
Strong knowledge of risk-based audit / evaluation practices
Outstanding communication skills (both verbal and written)
Excellent interpersonal skills able to adjust approach as required
Strong analytical & problem solving skills (critical thinking ability)
Adaptive and able to meet deadlines on assignments and change priorities as required
Collaborative & able to build effective working relationships with all levels of employees
Strong skills in negotiating & relationship building
Detail oriented and able to quickly grasp big picture issues
Driven and able to initiate
Committed to self-development

Anti-money Laundering Quality Assurance Resume Examples & Samples

Have experience of managing a small group with a significant workload
The ideal candidate will have 3 years professional experience in an Anti-Money Laundering group at a large financial institution
Experience in resolution of surveillance items flagged as potentially suspicious transactions and items identified as potential matches to adverse media alerts, designated sanctions targets and prohibited persons lists
Degree educated or equivalent with outstanding academic credentials
Have excellent time management skills and ability to execute tasks within tight deadlines
Have excellent analytical, oral and written communication skills
Be able to critically review closure rationale to determine if the resolution was appropriate and appropriately documented
Be able to identify solutions for recurring issues identified during the QA process
Self-motivated team player
Knowledge of Actimize
ACAMS certified
Must possess the ability to research and resolve issues independently while working across teams to acquire information

Quality Assurance Resume Examples & Samples

Act as the primary interface into the Market Data group for all issues and requests. Be accountable for all real-time Market Data operations issues, take ownership and be proactive. Ability to manage multiple activities simultaneously is an absolute pre-requisite for this role
Provide technical support for all Market Data services within the environment. Candidates must be proficient in the core systems supported by the group and carry out sufficient analysis to either resolve the issue or escalate it to the appropriate group
Develop strong relationships with other service personnel ensuring that issues are addressed in the most expedient and effective manner and that users are kept updated at all times. Adopt common support processes with other IT support groups
Provide the technical point contact for external vendors who deliver products and services to the company
Maintain the Operational Call Queue ensuring that all calls are dealt with in a professional and efficient manner in accordance with any Service Level Agreements in place
Work within a team environment, develop and implement best practices and procedures that will ascertain high quality of service
Establish and document procedures which accurately reflect the roles and responsibilities of the group, escalation paths and primary functions
Develop clear and accurate documentation to reflect up to date representation of the environment. Create run-books suitable for self-training of new members of the group
Work closely with other company's units (such as Global Project Management) to affirm that tasks pertaining to larger projects are executed in a timely and effective manner
Good understanding of Unix/Linux operating platforms
Strong Unix shell scripting skills. Perl programming is a big plus
Knowledge of Unix surveillance and troubleshooting tools ( netstat, mpstat) and file search facilities(grep, awk)
Familiarity with Unix system administration and security
Experience with Network and real-time messaging technologies
Multicast, TCP/IP, UDP, SNMP plus client-developed data distribution platforms
Good network diagnostic skills

Workforce Solutions Analytics & Quality Assurance Internship Spring Resume Examples & Samples

Currently earning a bachelor’s degree in Computer Science, Engineering, Mathematics, or other analytical field of study
Demonstrated analytical, problem solving and decision making skills
Basic understanding of VBA coding, via Excel and Access
College transcripts (official or unofficial) - Please upload your transcript while completing the online application

Quality Assurance Internship Resume Examples & Samples

Creates/modifies Test documentation including Detailed Test Conditions, Test Cycles, Test Scripts, Data Paths, and Expected Results for System Work
Own test development lifecycle, requirements analysis, test development, execution and issue resolution Use test management and development tools
Deliver automated tests integrated with product development activities
Identifies entry and exit criteria
Ensures accurate defect tracking, escalation, and reporting
Identify strengths and opportunities for improvement based on Walt Disney experiences and industry practices
Experience working in Java environment
Knowledge of Agile development processes (SCRUM)
Experience using scripting languages (Javascript, Perl, Python)
Experience with software automation testing tools
Ability to write clear and thorough test cases
Excellent listening, verbal and written skills
0 overall GPA
Experience with automation tools such as LoadRunner, Selenium and Quick Test
Professional Knowledge of software testing fundamental concepts including regression, load, white box, black box, positive, negative, and boundary testing

Lead Quality Assurance Analyst Resume Examples & Samples

Understand and use established QA processes and best practices, and continually improve upon them
Engage with the Project team to report QA status and issues, and provide quality deliverables on time
Coordinate and facilitate UAT
Collaborate effectively with the development teams to work on / assess defects
Experience working / coordinating with offshore
Capital Markets or Risk Management knowledge as acquired through experience or certifications
Must have Basic SQL, UNIX, Excel skills
Any programming language is highly desirable

Senior Quality Assurance Analyst Resume Examples & Samples

Bachelors Degree in a relevant field of work or an equivalent combination of education and work related experience
4 years experience working in the area of quality assurance, testing and process
1 year(s) experience using SQL; intermediate Microsoft Office Suite skills
Excellent analytic capabilities, communication skills, problem solving and project management skills
Demonstrated ability to develop partnerships, and persuade and negotiate solutions
QA and/or Testing experience within a financial services environment

Automation Quality Assurance Analyst Resume Examples & Samples

Minimum of 3 years experience in Quality Assurance with a thorough knowledge of Software Development Life Cycle principles and Quality Assurance methodologies and best practices
Minimum of 3 years experience in design of detailed functional and regression test plans, and creation and execution of test scripts
Minimum of 3 years experience in manual testing. Automation and performance testing experience a plus
Team oriented with good interpersonal skills and the ability to collaborate effectively with coworkers, stakeholders, and product management team across multiple locations and time zones
Strong communication abilities (verbal and written), time management skills, fast learner, self-motivated, and comfortable taking initiative and handling multiple projects simultaneously. Able to work independently and complete projects with minimum of direction
2 years experience working with HP Quality Center Suite
Familiarity with ORACLE, SYBASE, or any relational database and ability to generate and execute SQL for data validation of QA testing results
Knowledge of LDAP a plus
Familiarity with UNIX commands and ability to develop UNIX shell scripts a plus
Experience working with Selenium, Load Runner, or JMeter a plus

Cib-quality Assurance Analyst Resume Examples & Samples

Identify Test Environment requirements
Participate as a dedicated lead member of a scrum team, helping to identify and define testing plans for user stories
Possess thorough technical and operational knowledge within the QA (Manual and Automation) area of responsibility
Provide leadership to junior QA team members when called to do so
Ability and willingness to work alone on QA manual & automation projects in a self directed and mature manner
Assist in developing, organizing and maintaining QA methodologies along with QA manager and actively engage in rolling out QA organization improvements to own project
Experience in mentoring and executing Agile, Lean, and Continuous Delivery best practices
Fast learner, strong analytical, technical & logical aptitude
Business level understanding and applying it to test strategy
Thorough understanding of business requirements to build test cases to match business need not just requested feature set
QA Testing
Extensive hands on experience with testing products on any of the following technology stacks: Mainframe, SQL, XML, Messaging Queues, Open Source & Commercial Testing Tools
Facilitate cross-functional team conversations about features being developed and the test strategy
Working knowledge of Jira, Quality Center/ALM and MS Office
Experience in test automation framework design and implementation from concept to completion in an agile testing/continuous integration environment
Expert knowledge in open source automation test tools to automate mainframe & middleware applications
Experience using version control & development tools to deliver & support within mainframe & middleware testing activities
Collaborate with Developers on automated tests owned by the whole team
Ability to provide constructive feedback and direction throughout the mentoring and development of quality assurance resources

Senior Quality Assurance Analyst Resume Examples & Samples

Responsible for creating effective test strategy and test plans along with performing various types of testing including functional, integration, back-end validation, GUI, regression testing as needed
Provide test strategy/plan presentations to digital manager, project manager and QA manager
Create daily QA task list in order to meet objectives and deadlines as per test estimates provided
Participate in Requirement & Design brief review session
Evaluate requirements & design docs from a quality testability standpoint and articulate gaps found in requirements and escalate associated risks
Create requirement traceability matrix for full requirement test coverage
Responsible for test documentation deliverables such test plans, test estimates, test cases, test scripts and execute the test cases to validate correct functionality of the application
Responsible to provide QA sign off for assigned projects
Identify obstacles and roadblocks during execution phase and offer suggestions to work around obstacles
Adhere to requirement review, defect writing & test case writing guidelines
Coordinate testing efforts between 3rd party testing team
Collaboratively work with the development team, digital managers and the business partners
Document defects and evaluate priority of defect based on overall application functionality
Perform in-depth resolved defects and regression test coverage
Provide subject matter input into the effectiveness of digital programs, and make changes as quickly as possible to resolve issues
Understand requirements and monitor overall compliance to all digital policies, procedures, and brand guidelines for any/all digital properties within Financial Groups, identifying areas of concern to be completed or escalating as needed
Experience in Software Manual Testing * six plus years
Strong experience in Web application testing * four plus years
Strong mobile devices testing experience * three plus years
Accessibility testing (JAWS) * two years
Experience testing CMS (Vignette, WEM)* three years
DB testing experience * three years
Test & Target and Analytics testing experience * two years
Offshore Coordination experience * three years
Automation experience (QTP) * two years
Experience testing on Agile environment * two years
Bachelor’s degree or equivalent
Strong collaboration and analytical skills
Leadership ability
Process Driven
Understanding of in depth regression testing techniques

Cross Sector Quality Assurance Intermediate Analyst Resume Examples & Samples

Must be an autonomous, highly motivated self-starter with ability to work with little or no supervision under significant time constraints
Must be a collaborative, team player
Must be detail oriented, an independent thinker, and have the ability to multi-task
Provide Customer Service through timely communication, ability to meet deadlines and efficient follow up

Quality Assurance & Documentation Officer Credit Operations Month Fixed Term Contract Resume Examples & Samples

Review and validate data quality of the Credit Application (CA) input into Credit Platform by Underwriters against source documents
Review and confirm documentation requirements have been met in line with Credit Policy
Collateral pool loading in Credit Platform (CP), as part of the Quality Assurance Process
Input of credit facility documentation tracking records into the Documentation Management System (DMS) and updating the status of incoming documents in DMS
Investigation and escalation of unlinked exposures, overdrafts and line excesses
Publication and escalation of documentation deficiency report
Assisting in the preparation of monthly MIS reports for senior management and marketing staff
Previous credit administration support / credit control experience in a Private Bank environment is preferred, but we will consider exceptional candidates who have at a minimum a proven track record within banking in a credit and/or operational administration support role
Strong administrative; organisational and time management skills are required (with experience of working to tight, time sensitive deadlines); strict adherence to policies and procedures and maintaining strong attention to detail and controls focus
Formal credit training is advantageous but not essential
Attention to detail and quality orientation
Effective prioritisation of tasks
Business Writing Skills
Interpersonal skills, ability to work as part of a team and to be able to interact with all levels of staff in the Private Bank community, including senior management
Strong working knowledge of Excel and Word

Quality Assurance IPS Systematic Advisory Initiative Resume Examples & Samples

Develop, implement, and run an end to end approach to Quality Assurance (QA) for the IPS advisory value chain
Coordinate all necessary activities towards delivering the QA processes in time and quality
Assess and understand the implications for the broader IPS platform as well as from and end-client perspective
Contribute in and support the project team in the prioritization of activities and oversight over team’s deliveries
Liaise with key stakeholders to ensure requirements are properly understood and delivery is possible
Contribute to creating an inclusive working environment within the team and IPS across sectors and regions
Ensure coordination between the IPS sectors to leverage existing knowledge and share new approaches, tools and best practices

Quality Assurance Ops Support Intermediate Analyst Resume Examples & Samples

Minimum of 2+ years of Business Experience
Minimum of 1+ year of AML or financial investigations/banking experience
Prefers 1+ year of quality assurance (QA) knowledge
Excellent verbal, written and interpersonal communication
Well organized, demonstrates initiative, and able to manage multiple project
Bi-Lingual English/Spanish Preferred, not required

HRT Quality Assurance Test Lead Resume Examples & Samples

Lead a geographically distributed team of Software Testing professionals responsible for functional testing
Manage resources with regular communication, support, feedback, and performance guidance
Respond to shifting priorities, motivate and manage team members against aggressive deadlines
Estimate testing efforts for multiple projects
Create and execute test plans and report across multiple programs
Demonstrate a strong talent mindset: maintaining, recruiting, selecting, training, coaching and motivating testing staff
Leadership Skills - Demonstrate exceptional leadership ability
Communication Skills – Possess strong written and verbal communication skills
Test management skills - Proven ability to execute an organizational test strategy including the management of technical resources, schedule, quality controls, and reporting
Experience with small-to-large scale release work
Test automation skills - Experience in the execution of a test automation strategy, tool implementation and maintenance is a plus
Experience with various software development methodologies: waterfall, agile, etc
Change management skills - Familiarity with large-scale change programs; managing risks, issues, and customer confidence. Ability to adapt and be flexible is required
Client management skills - Ability to closely partner with development managers and other stakeholders on initiatives
Forecasting and planning skills - Scope and manage multiple test efforts, both small and large-scake projects
Problem solving skills - Ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions
3+ years in roles leading Application Development staff (either testing, analysis or development)
Experience in implementing software quality assurance processes, testing methodologies, QA practices, QA metrics and establishing a highly-productive QA team
Proven experience with the software development lifecycle and testing of large-scale programs
Demonstrated competencies critical to success: Strategy and execution orientation, leadership, resource management and communication
Proven leadership experience in working across cross-functional teams and the flexibility to influence people at a variety of levels internally and externally
Proven experience working with and creating strategy, process, and Quality guidelines

Cib-quality Assurance Analyst Resume Examples & Samples

Lead QA and test process enhancement initiatives
Ability to work as part of a self-organising team in which you determine your tasks on a daily basis in co-ordination with colleagues, and promote the Agile 'whole team' approach to quality
Define a pragmatic approach for implementing and building up testing approaches and plans for existing platforms with low levels of coverage in a ‘risk based testing’ approach
Ability to prioritise work to ensure all QA deliverables is met

Third Party IS Assessment Quality Assurance Reviewer Resume Examples & Samples

Bi-lingual in English with fluent, effective and clear verbal, written and interpersonal communication skills
Fluent portugese or Spanish language is an advantage
Familiarity with compliance, risk assessment or audit practices relating to Information Security/Technology
Knowledgeable in one or more IS domains such as: Identity Access and Authentication, Data Protection, Confidentiality and Integrity, Secure Software Development / System Security Testing, Incident Management, Secure Configurations, Patch Management, Business Continuity, Physical Security, etc
Considered a reliable, respectful and responsible partner; able to interact and communicate both (written and verbally) with people at all levels
Ability to multi-task and maintain priorities
Proficient with Microsoft Office Products and other desktop software
Applicants who achieved - or are working toward - industry certification (such as CISSP, CISA, Security+) will be considered first

Quality Assurance RTW Resume Examples & Samples

Technical analysis of samples in collaboration with style and product officies, pointing out possible taechnical and qualitative contrasts and their improvements during fault-finding process and eventually defining final quality standards
Unblock of the first production garment
Monitoring of the production development
Control of semifinished products
Final control
Technical knowledge of english
Intermediate knowledge of Office suite, especially Excel
Knowledge of finished product, denim/sportswear type
Technical knowledge of washing, treatments and garment dyed
Availability to travel within the Country and abroad

Lead Quality Assurance Analyst Resume Examples & Samples

Guide the QA members through the process of QA planning, project team work allocation, scheduling and identification of deliverables
Create and execute test plans and test scripts from business requirements and functional specification documents
In alignment with business and project objectives, ownership for
Test Strategy- Test Planning- QA team deliverables (i.e. Test cases, etc) review with peers and key project team members
Provide technical leadership and guidance to the team
Ensure that QA team has a thorough understanding of the solution being developed/ delivered
Responsible for the quality of the released product; provides quality sign-off to QA Manager for final approval
Recommend and implement improvements in order to strengthen the ability of the team to deliver in the future
Initiates the identification and implementation of QA process improvements (process standardization, methodology improvements and implementation, tool utilization) leveraging industry best practices
Status Reporting
Certification in software testing (e.g. CSTE, CSQA) and a member of recognized software quality association
Minimum 7 years experience working in software Quality Assurance with a minimum of 2 years in a senior or leadership role
Test strategies for web-based applications preferably in the payroll, benefits or HR space
Proven track record establishing solid QA test strategies and plans
Experience with execution and reporting of both manual and automated test scripts
Strong knowledge of QA and software testing methodologies in support of a variety of software development methodologies, e.g. Agile, RUP, etc
Working knowledge of SQL and ability to author SQL for testing data management tools and processes
Experience working in an Agile development environment an asset
Experience collaborating with remote teams an asset
Familiarity using and administering Quality Centre, preferred
Familiarity with JavaScript
Familiarity with networking concepts and experience analyzing network traffic data
Solid understanding of relational databases and SQL
Web development and software programming experience is an asset
Certifications: CSTE/CSTA, PMP, ITIL a plus

Quality Assurance Nurse Resume Examples & Samples

Performing research on internal claims systems
Reviewing required data analysis and conducting research (immunization registries, local claims system membership, and defaulted claim information) within the company's data systems
Reading and interpreting physicians' handwriting
Conducting research in a thoughtful and methodical search in order to locate specific claim information
Navigating CPT4 and ICD9 DX codes based on HEDIS Technical Specification requirements
1+ year of relevant experience
Graduate of an accredited School of Nursing
NYS Registered Nurse (RN) or Licensed Practical Nurse (LPN)
Analytical thinker and quick learner
Understanding of codes for services based on diagnosis and procedure
Knowledge of Microsoft Office, specifically Excel
Ability to multitask efficiently and effectively
Prior HEDIS experience
Ability to type 30-40 words per minute

Quality Assurance Software Developer Resume Examples & Samples

5+ years video game and/or software development experience
Strong understanding of the Software Development Life Cycle in general and video-games in particular
Experience with development best practices such as source control, continuous integration, unit testing, design patterns and agile development methodologies (Agile/Scrum)
Solid background developing .NET applications (.NET 4.x +) in C# including distributed systems, windows services, client/server system, multithreaded systems
Technologies/Platforms – Web services, SOAP, XML, JSON, RESTFul interfaces, scripting langage (PowerShell, Batch, Python)
Knowledge of the different test tools of the market (Jira)

Quality Assurance Resume Examples & Samples

Understanding the internal architecture of groups of application within the Practice Area Group (PAG) and also that of the dependent application
Working with IT and QA colleagues globally across a number of front / middle / back-end systems and teams
Involvement in the full development lifecycle of the project
Coordination of environment upgrades and ensuring that the systems are available for testing
Setup and monitoring of the environment and driving improvements in environment support
Introduction of new technologies, frameworks, techniques and standards
Must be able to adapt quickly to a rapidly changing business and technical environment
Strong in integration concepts
XML/SOAP/MQ/DB2
Strong in Unix/Linux concepts
PubSub/VCS/Autosys/Sybase/AFS/TCP-IP
Equity Derivatives product knowledge
Continuous Integration tools like Jenkins

Senior Quality Assurance Analyst Resume Examples & Samples

Oversee collaboration with team to develop, publish, implement, and ensure the effective use of quality assurance plans, standards, policies and procedures
Serve as subject matter expert to development teams regarding QA and testing methodologies and processes
Build responsibilities/accountabilities required to achieve quality deliverables in a “time is of the essence” environment
Set example of working in a highly organized fashion and effectively manage and lead both internal and external partners
Lead effort to develop test scripts and test conditions to validate user requirements and define system specifications for selected projects
Execute and maintain functional and performance test scripts and conditions prepared by test staff to ensure documentation effectively supports development work
Establish and cultivate a culture of using automated tools to execute performance and functional testing
Foster relationship with Project Management as well as external and internal agency development teams to provide testing services to confirm application stability and functionality prior to code deployment
Direct effort to identify instances of non-compliance to QA policies, processes, and standards and escalate significant issues for resolution
Responsible for final sign-off on all releases, ensuring QA has met standards which includes regrouping with site operations and development to ensure completion of tasks
Promote transparency of QA processes and enhancements for entire Direct Team, setting an example of constant improvement and presenting QA enhancements
Report on common bug trends and improvements in process to ensure bugs are caught earlier in release cycle
Study and present to Direct Team latest QA industry trends and evolution of best practices
Ability to create and execute test scripts and test conditions for selected software development projects
Advanced skills in MS Office applications, including Word, Excel, PowerPoint and Project
Ability to interact professionally with a diverse group of individuals - including executives, managers, subject matter experts, developers, and field personnel
Experience supervising other quality assurance/test staff
A solid understanding of current technological trends and accepted application development processes, specifically regarding mobile
Experience working in an Agile/Scrum environment is preferred
3-5 years previous experience as a Quality Assurance Analyst testing ecommerce websites

Ccb-risk Management Quality Assurance Resume Examples & Samples

Establish, implement and execute monthly quality and compliance testing
Assist in the development of business cases and management presentations to represent operational impact to the organization
Project management and support departmental initiatives
Analyze processes to improve internal testing, isolate root cause, and suggest viable solutions to mitigate issues
Demonstrate proficiency in accessing multiple systems, platforms, applications, and data repositories in various data environments
Ability to quickly learn default related loan servicing policies, processes and operations to effectively test. Ensure operational service levels within the Quality Assurance Department are managed and achieved
Demonstrate a strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities
Assist where needed in all areas of specialization and throughout Risk Management
Bachelor's degree in business, finance, or related field
Minimum of 5 years experience in mortgage servicing; combined Servicing and Default experience preferred
Minimum of 3 years experience in auditing and/or quality control/assurance
Exposure/experience with the Making Home Affordable program (HAMP, 2MP, UP, HAFA, etc.) strongly preferred
Two or more years experience in a supervisory capacity
High proficiency in Microsoft Office applications required with an emphasis on Excel
Strong priority management and multi-tasking skills required
Ability to follow complex methods and procedures in diverse routine and nonroutine tasks

Cib-quality Assurance Resume Examples & Samples

Local QA lead for CIB Banking Tech owned local applications
Partner with Regional QA, AD, Prod teams and vendors to ensure effective QA planning and execution to ensure quality of program delivery for each project when local apps engaged there
Discover risk and issue on QA; escalate and report to management
Ensure rapid response and clear communication strategies to key stakeholders during any QA engagement/processing
Communicate with influence to convey and guide acceptance of complex ideas for diverse audiences to achieve organizational imperatives
Influences work of others and facilitates group progress
Proficient ALM
Proficient Change Management and issue tracking
Proficient communication (written an verbal)
Able to work under pressure and minimal supervision
Prefer knowledge/experience of transaction banking application/business
Prefer knowledge/experience on project management

Quality Assurance KYC Analyst Resume Examples & Samples

Assess historic documentation in order to review client type, investment eligibility and corporate structure
Perform research via internal and external sources, gather and analyse documentation in accordance with regulatory and KYC requirements
Ensuring KYC due diligence reviews are undertaken to the required quality and detail
Conduct KYC Quality Assurance work

Temporary Ssc Quality Assurance Senior Representative Resume Examples & Samples

Monitor, evaluate, and document General Representative calls, emails, and chats without bias in accordance with the SSC Quality Monitoring Policy using the applicable Quality Monitor Form
Provide feedback to General Representatives
Stay current on all project requirements, processes, and procedures
Customer service oriented attitude

Prefunding Quality Assurance Underwriter Resume Examples & Samples

Five to eight years of experience in project management activities
Two or more years of supervisory experience
Thorough knowledge of project management

Cbss Risk-quality Assurance & Assessment Resume Examples & Samples

Five to eight years of experience in project management/project analysis activities
Two or more years of supervisory/project leadership experience
Ability to manage multiple assignments and deadlines concurrently
Advanced knowledge of assigned business line or functional area
Experience in testing activities, including UAT practices
Knowledge of business line operating system infrastructure
Ability to work at all levels of the organization, including senior leadership
Familiarity with bank regulations & regulatory compliance
Ability to analyze data and resolve exceptions

Regional Quality Assurance Head Latam Resume Examples & Samples

Bi-Lingual Proficiency in English & Spanish is a requirement for this role
A minimum of 10 years overall relevant experience
A minimum of 5 years financial services management experience
5 years progressive experience in managing large teams (50 FTE plus),
Dynamic performance management capabilities
Strong Leadership and influencing skills that motivate and inspire team members

Workforce Solutions Analytics & Quality Assurance Internship Fall Resume Examples & Samples

Cumulative GPA of 3.0 or higher (Note: Cumulative GPA stated on resume and application must match cumulative GPA of current institution’s transcript. Please, no rounding.)
Demonstrated strong organizational skills with attention to detail
Demonstrated strong written, verbal and presentation skills including ability to convey analytic findings to non-technical audiences
Willingness to learn new software applications
Familiarity with Microsoft Office Products, mainly MS Excel and MS Access
Ability to interface with both a technical and non-technical audience effectively

Quality Assurance / Technical Editor Resume Examples & Samples

4+ years of experience with Microsoft Office
BA or BS degree in Technical Writing, English, or Communications with study in a computer science or training subject matter field
Experience with developing SCORM compliant interactive courseware, Web-based training, or online help systems
Experience with Adobe InDesign
Experience with game design and Agile methodology
Experience with developing UIs
Knowledge of Section 508 compliance requirements and implementation in Web-based training
Ability to demonstrate a solid technical grounding and understanding of user experience (UI/UX)
Possession of excellent oral and written and communication skills
Possession of excellent technical, organizational, problem solving, and client relationship management skills

Quality Assurance Test Analyst Resume Examples & Samples

Creation of metrics and test status reporting
Understanding of test automation, exposure to JAVA utilities, analyzing FIXML messages, reconciliation of messages between UAT and prod parallel
Ability to mine data, backend validation, and perform data quality analysis via SQL
Domain knowledge of corporate actions, events, announcements (Client Asset servicing)
Exposure to Java JUnit , Cucumber, macros
Knowledge of relational databases such as MS SQL, Oracle
Enthusiastic, willing and resourceful attitude

Quality Assurance Resume Examples & Samples

Develop and maintains quality assurance metrics
Report on testing results and constantly looks for quality improvements
Ensure that all deliverables meet QA goals and expectations
Manage QA/CAT analysts in their day-to-day job duties
Design and implement test beds
Software defect management and tracking management using industry’s mainstream testing tools
Traceability of test cases to requirements using industry’s mainstream testing tools
8 years of experience managing and leading testing teams in the strategy development, planning, execution, and reporting of user acceptance testing activities to ensure that the results of a complex enterprise software development using a combination of Agile & iterative methodologies
8 years of experience managing and leading end-to-end system integration testing (SIT), load testing, and Section 508 testing of a complex enterprise software development using a combination of Agile & iterative methodologies
8 years of experience developing test plans, QA metrics, scripts, cases, scenarios, test results analyses, test reports, and test bed design and implementation
Service transaction performance measurement
Inventory management and predictive workload
Inventory item tracking and reporting
Scrum or PMI-ACP certification
IEEE Std 1012 IV&V
IEEE Std 12207 Software Life Cycle Processes
IEEE Std 829 Software & System Test Documentation
CMMI Level 2 or higher
Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact, and diplomacy
Effective time management and prioritization practices
Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions

Quality Assurance Senior Administrator Resume Examples & Samples

Work with Manager/Senior Manager, QA to execute PCFS quality assurance programme, to ensure fiduciary practice is in line with the standards expected by PCFS
Provide feedback to Manager/Senior Manager in order to form recommendations to the Board for potential changes to operating procedures
Assist in ensuring quality control across all teams in line with published KPIs
Provide assistance to Manager/Senior Manager during inspections both external and internal
Support review and oversight of Complaints within PCFS to include enhanced monitoring and reporting of Significant Complaints handling and monthly regulatory reporting to Central Compliance Services
Support QA review of all new business and refer escalations to Manager/Senior Manager
Work with Manager/Senior Manager in completing other QA Projects (such as training workshops) and assist in risk management initiatives
Provide holiday and sickness cover to HRBC as necessary
Willingness to study towards or have completed a Category B level qualification under Jersey Financial Services Commission Regulations or Guernsey Financial Services Commission Codes of Practice
Industry experience in the fiduciary operations of trusts, companies, foundations and nomineeships

Cib-quality Assurance Analyst Resume Examples & Samples

Excellent non-functional testing experience with a proven track record in leading a performance test team
Excellent communication skills with experience of status reporting with senior stakeholders
Previous experience leading small/medium sized teams of peers towards joint/team goals

Fidessa SW Quality Assurance Resume Examples & Samples

5 plus Years of relevant financial industry and QA experience
Good industry trends awareness
Awareness to Regulatory requirement changes
Experience / Knowledge of Equities and entire Life Cycle of a Trade
Experience / Knowledge of Fidessa System and its sub Components
Experience / Knowledge of Database management System and queries
Experience / Knowledge of client and exchange simulation tools
Experience / Knowledge of FIX protocol
Strong knowledge of QA tools, vendors, and processes
Ability to understand complex application architectures and environments
Prepare Software QA Test Plan and detailed test cases
Background in automation strategies and solutions
Get involved in analyzing requirements during the requirements analysis phase of projects
Keep track of the new requirements from the Project
Very Good communication skills, interpersonal and team working skills
Escalate the issues about project requirements to QA Manager
Good ability to anticipate issues and formulate remedial actions
Consistently demonstrated ability to exceed the requirements of a Software QA Analyst
Test to break attitude
Flexible in working under changing and different work settings
Accurate time accounting and reporting of own work
Adhere to company and project standards and guidelines
Promptly escalate issues, which affect product delivery and quality of the production release
Pay high attention to detail in all work. Quality, on time delivery of agreed deliverables
Contribute to the company knowledge base and process improvements
Easily adoptable to company culture

Fund Services Quality Assurance & Risk Team Executive Resume Examples & Samples

Develop effective analytical tools and review procedures to enhance NAV deliveries and perform enhanced reviews and provide innovative solutions
Broad and deep understanding of accounting and operational issues related to hedge fund administration
Ability to deal effectively across all levels of the firm’s extensive support structure
Execute sound judgment on escalating risk
Ability to communicate effectively across cultures

Lead, Website Quality Assurance Resume Examples & Samples

Effectively manage individual workload and the workload for onsite QA resources
Provide ownership and accountability for assigned testing, keeping aware of progress and risks per milestone
Ensure delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedules
Analyze functional and technical requirements and translate them into manual and/or automatable scenarios
Utilize Quality Center for test planning, test execution, and defect management
Support the User Acceptance Testing (UAT), Business Acceptance Testing (BAT) and/or Conference Room Pilot (CRP) as needed
Demonstrate a strong understanding of QA best practices and methodologies including Waterfall and/or Agile
Utilize cutting edge testing tools such as HP ALM/QC, TurnKey, QTP etc
2+years of work experience, leading a QA Teams and managing multiple projects simultaneously
3+ years with test planning, execution and reporting
3+years working in Waterfall and/or Agile environments
Bachelor's degree in Computer Science, Management or Engineering; or equivalent work experience (preferred)
Create, maintain, execute and automate tests using any or all of the following: C#, nUnit, HTTPUnit, TurnKey, SOAPUI
Excellent understanding of how to test web applications and website UI
Excellent understanding of Web Service is a plus
Be organized, test creatively, adapt to changing requirements, estimate/re-estimate work efforts, and provide frequent status updates to the QA Manager and Project Team
Strong analytic skills and experience with interviewing SME’s to gather information
Excellent problem solving and documentation skills
Ability to work effectively with others across the organization
Ability to quickly master and apply new technologies

Quality Assurance Technical Analyst Resume Examples & Samples

Implement different tools and scripts regarding backend and frontend tests automation requirements for different game components
Experience in a similar position (troubleshooting, testing)
Experience with writing scenarios in BlackBox, WhiteBox mode
Experience under Windows and Linux platform (GUI and shell environments)
Experience with databases queries and schema (SQL and non-SQL database type)
Strong practical knowledge of scripting language (i.e., Python, Ruby, Bash)
Strong practical knowledge of web technologies and protocols (IIS, Apache, HTML, json, HTTP, php, XML, Ajax)
Good Knowledge of web testing tools (Selenium, Watir, PhantomJS)
Good Knowledge of scripting language JavaScript
Good knowledge of cloud infrastructure as a service and web hosting
Understanding of the production pipeline and tools
Rigorous and methodical
Proactive, autonomous and resourceful
Good interpersonal and communication skills, leadership

Quality Assurance Sme-aml Ops Intermediate Analyst Resume Examples & Samples

Participates/Leads in calibration sessions within the Quality Assurance Department
Supports coaching efforts of investigative analysts
Accurately inputs evaluation information into software and thoroughly documents all comments
Acts as Subject Matter Expert (SME) conducting quality reviews of operation analyst’s work
Completes special projects as requested
Minimum 2+ years of business experience
Minimum 1+ year of quality assurance (QA) experience or equivalent knowledge required
Ability to develop strong relationships with subordinates peers and senior managers
Spelling, grammar and proofreading skills required
Bi-Lingual - English/Spanish desired, but not required

Quality Assurance Resume Examples & Samples

Develop formal application test plans and test-requirements compliance matrices documents as required
May create test data for applications
Reports progress on problem resolution to management
Implement and oversee any required corrective actions
5 years experience as a QA/QC Specialist
5 years performing software testing in the Government environment
3 years developing test documentation and using automated test tools
3 years experience in testing and validating applications built using HTML/XHTML, CSS and JavaScript ; Magento experience is a plus
3 years experience in Agile and iterative development methodologies
Experienced systems thinker - ability to see how parts interact with the whole (big picture thinking) and can articulate to testing scenarios
Strong analytical abilities, solid analytical and trouble-shooting skills, with the ability to quickly identify and resolve client issues
Ability to multi-task in a fast-paced environment

Cib-quality Assurance Analyst Resume Examples & Samples

B.S. or M.S. degree in Computer Science or related field
5+ years of experience in quality assurance, system development, and automated testing within financial services technology
Experience with electronic trading systems
Knowledge of FIX protocol
Good knowledge of Python or other scripting language
Good knowledge of Core Java
Technical competence in UnixLinux and Windows platforms
Strong technical analysis skills
Ability to cope with change and shifting in project priorities while ensuring quality

Cib-quality Assurance Analyst Resume Examples & Samples

7+ years of experience in quality assurance, system development, and automated testing within financial services technology
5+ years writing automated test scripts utilizing such tools as QTP, Selenium, TestComplete, LoadRunner or any other automation tools
Have lead a team of more than 3 resources

Cees-quality Assurance Administrator Resume Examples & Samples

Carrying out internal control checks to ensure continued quality service and robust control environment
Carry out investigations & root cause analysis on operational events and monitor / follow up to ensure that action points are followed through to completion
Monitoring of client complaints to ensure dealt with in accordance with regulatory requirements
Follow up and track outstanding issues arising from various reviews, including risk & audit
Completion of MIS and KRIs for reporting purposes
Work on various projects in preparation for Internal Audits
Participate in various projects that add to the Quality Assurance within the business
To prioritise workloads
Work with minimum supervision
Ability to work within defined parameters, to tight deadlines and under pressure

Asset Management Global Wealth Management Quality Assurance Specialist Resume Examples & Samples

Validate user's work, track defects, provide feedback to users and managers, perform defect analysis, and identify process improvements and/or training gaps
Define and implement processes necessary to assure quality reports
Monitor, measure, and evaluate the processes for the purpose of making those defect free
Partner with Case Managers to identify, develop, and implement best practice standards and procedures, such as review procedures, checklists, etc. for all CITA alert entries
Develop and deliver training necessary to for CITA
Keep Quality Assurance procedures, templates, and tools current
Act as a liaison between CITA IT and Case Managers
Participate in projects as a subject matter expert as needed
Coordinate remediation of missing or invalid data with Case Managers
Bachelor's degree or any equivalent combination of education and work experience required
Demonstrated ability to adapt to and learn new technologies required
Demonstrated understanding of the financial industry and risk associated
Operational knowledge of UAT environment
Intermediate knowledge level of Microsoft Office products preferred
Ability to work independently in a fast-paced/high-pressure environment
Ability to understand the big picture while maintaining a detailed focus on reporting requirements
Creative thinking – continually evaluating and improving processes

MYS Ctsm Kl-regional Quality Assurance Head-aml Resume Examples & Samples

Financial management, decision and reporting
Standardized methodology for equitable expense charge-out
Identifying, defining and generating appropriate and relevant performance and operations metrics reporting
Manage the alignment of metrics definitions across the Global AML Operations, Compliance and Risk & Controls functions in O&T
Managing the relationship and engaging stakeholders/customers at the appropriate levels
Support of management reporting requirements for governance and oversight by partners in country business, O&T and compliance, both at regional and global
Lead and take responsibility for the effectiveness of the administrative services performed by FRO Manila for financial planning reporting
Review financials for expense management action and resource planning
CTSM finance related to the expense charge-out and recovery of the AML expense
Identifying, defining and generating appropriate and relevant performance & operations metrics reporting
Design and implement regional functional metrics that drive the performance of the region, in accordance with the global AML operations reporting requirements
Regional adherence for the implementation of GSOM standards for metrics reporting, capacity planning, customer satisfaction surveys, etc
Standardize the metrics definitions presented at governance forums to enhance the understanding of the AML operations and to have trends and exception issues escalated in a timely manner for management action
Ensure stakeholders are periodically updated on the hub performance and promptly informed of issues related to governance for oversight
Design, implement and contribute to the regional engagement process with senior stakeholders and in-country management which includes the production and running of 13 monthly country SCOO and CFO presentations
Developing communications plans, relationship management processes and training framework to ensure alignment with Global Customer Engagement Strategy and to get APAC to where we want to be on the Customer Engagement Maturity Model
Ensure formalized engagement with fixed frequency with SLTs at the cluster/division/country level to enhance the partnership with stakeholders
Managing the day-to-day enquiries and complaint feedback loop mechanism between hub operations and key stakeholders in the business and compliance community
Conduct biannual Customer Survey and facilitate reviews, make recommendations and track improvement actions to improve customer satisfaction scores based on feedback from customer queries, complaints or formalized surveys
Ongoing and key initiatives
Program manages all aggregate change / transformation initiatives that in 2014 and 2015 include PFG, establishment of a backup COB hub in an appropriate location to make regulatory requirements
10 years operations management or related experience
Technology savvy, with Microsoft Office skills, knowledge of databases and data manipulation
Understanding of Citi financial processes including both management and financial books and the mechanics
Services background
Demonstrated management leadership and management skills, with the ability to influence people
Excellent organizational and multitasking abilities, as well as training skills
Commitment to community, mobility and diversity

Open Source SW Quality Assurance Eng Resume Examples & Samples

Design and execute Software Validation strategy and methodologies for different test types
Design and code automation for Validation activities
Understand the new features and create and execute test cases
Interfacing with customers and product planning to understand customers' requirements
Research and innovate SW Testing practices

Quality Assurance Clerk Print & Lettershop Resume Examples & Samples

Ensure standard operating procedures (SOP) are followed in work areas; check each area daily
Ensure reporting is accurate and product/pieces are accounted for daily by the managers and team leads
Maintain SOP documents and make updates as changes occur
Review statistical data and product specifications to determine expected quality and output of finished product
Work with vendors to ensure quality of purchased materials; perform supplier audits as needed
Investigate and report on quality issues or complaints; determine cause and make recommendations for resolution and preventive measures
Maintain quality reporting spreadsheets and related reports
Keep abreast of IT developments related to quality systems and reporting tools to enhance QA services
Two years of experience working in quality control or related job
Excellent interpersonal and written/verbal communication skills
The ability to carry out quality checks following instructions in written, oral or diagram format
Attention to detail and analytical skills
Proficient in MS Excel, including pivot tables
Knowledge of Lean principles

Quality Assurance Business Analyst Resume Examples & Samples

To develop a detailed understanding of Account Closing process & Global Client Inactivation policy
Perform in-depth analysis for projects
Proactively identify data quality gaps and work to continuously improve data quality
Lead various tactical cleansing projects
Partner with RDS change team to define approach for strategic programs
Work closely with our partners in Pune eclerx for executing projects
Define and Measure Data quality metrics and report to senior management regularly
Build a good working relationship with our business partners like RDS
Prod, Change, Control, IT OPs, Front Office, etc

Workday Quality Assurance / Test Lead Resume Examples & Samples

Responsible for the development, management and execution of the Implementation Test Strategy and detailed Test Plan for each project stage
Directs the activities of testers on a day-to-day basis based on the project plan and required tasks
Responsible to ensure that the test strategy is communicated and is accepted by vendors
Accountable for the development of a comprehensive set of test scenarios
Signs off on all test plans and test reports
Responsible for the development and management of a project plan for testing that supports the master project plan
Escalates issues/concerns to PMO early when potential impacts to project schedule or quality may result
Responsible for management of risk, issue, decision logs for the test work stream
Accountable for management of defect logs within the testing work stream
Accountable for the proper triage of defects and assignment to appropriate resources for resolution
Accountable for the tracking of overall defects, resolution, and provides status reports to the PMO
A minimum of 5 years HRIS or IT background with experience in leading and supporting global implementation projects
A minimum of 2 years Enterprise application testing experience with a HRIS application – Workday experience strongly preferred (PeopleSoft, SAP or other ERP experience considered)
Ability to lead and work with cross functional teams across geographies and cultures
Excellent customer service, interpersonal and team collaboration skills
Ability to prioritize project tasks and deliverables, while remaining within project timelines
Ability to work with business partners at all levels of the organization
Strong vendor management skills
Previous global experience

Quality Assurance Document Control Specialist Resume Examples & Samples

Bachelor’s degree in a related discipline
3+ years of experience in a biologic or drug cGMP environment
Comprehensive understanding of FDA and European regulatory requirements
Proficiency in various software programs, including Microsoft Office Suite and LIMS

Quality Assurance Batch Record Reviewer Resume Examples & Samples

Bachelor’s degree in scientific discipline preferred
2+ years of related manufacturing or quality experience
Flexibility to work the night shift, 10:00 pm-6:30 am
Demonstrated cGMP knowledge and experience
Prior experience with Quality Assurance Batch Record Review and/or Person-In-Plant preferred
Experience with Deviation Investigations and Root Cause Analysis preferred

Quality Assurance Resume Examples & Samples

Defining and developing the test scope and strategy through consultation with management, design, architecture and development teams
Development of test plans covering all functional and non-functional testing and requisite requirements traceability matrices
Co-ordination and management of test team members in the development and execution of detailed test cases. These test team members are located in various Macquarie offices
Managing the execution of all test phases, including managing inputs into bug triage
Manage stakeholders throughout the project lifecycle; agreeing test strategy, agreeing test scope, weekly status updates, including but not limited to execution status, risks, issues and constraints
Close engagement with the project managers and technical leads to direct and track successful test outcomes across the project

Quality Assurance Reviewer Resume Examples & Samples

The prime responsibility of Sales Quality is to ensure the documentation received from the sales force complies with the HSBC Global Minimum Sales Quality Standards, and to ensure the advice given is appropriate to customer needs
The role of Quality Assurance is to ensure the Sales Quality process meets the global standard for quality in assessing and auditing the sales quality outcomes, to ensure the products sold by the sales force are compliant and that all documentation meets to agreed service standards
This is achieved by applying personal judgement, experience and understanding to assess and audit the technical content of the documentation on Sales Quality checks utilising the technical knowledge of the team, gained through achievement of external industry recognised qualifications, internal and ongoing training and testing. Where issues are identified then these will be actioned through to full resolution
The jobholder interfaces with Senior Management in Sales Quality and in the Sales Force on a regular basis and providing feedback via presentations / Top Issues / Error MI analysis in order to build positive working relationships and focus on quality / getting it right first time thus improving the customer experience
The job holder works closely with Compliance, Customer Value Management for new product launches and initiatives, Risk Intelligence and Senior Managers of RBWM Wealth Management & Protection
The jobholder may be required to deal with the external Regulators, Inspectors and Internal Compliance Monitoring Department when they undertake audit/reviews of the Department
A wide breadth, knowledge & experience of whole of market is required
Bachelors degree in business, related field or equivalent experience
Mandarin language preferred
Must have your FINRA series 7, 63 and Life & Health licenses
Qualification in Financial Planning preferable
Comprehensive knowledge of Financial Services/industry/products/regulation
Strong decision making
Communicate at all levels with confidence (written & verbal)
Good working knowledge of HSBC systems
Comprehensive knowledge & understanding of HSBC Sales Quality Standards & Sales Procedures & application in a holistic planning approach
Good organisational skills and the ability to prioritise required

Quality Assurance / Developer Resume Examples & Samples

Work closely with Fixed Income developers and support staff both onshore and offshore
Very good understanding of software testing techniques. Strong understanding of the software development methodologies, processes and principles. Experience with agile is a plus
Minimum 3+ years of programming / application development work
Very good understanding of software testing techniques. Strong understanding of the software development methodologies, processes and principles
Working knowledge of relational database technology ( Oracle and PLSQL preferred)
Experience with Java is a plus
College degree in related technical or business area, specialized training and/or equivalent work experience

Junior Quality Assurance Specialist Resume Examples & Samples

Recognizing and executing non-functional requirements for releases
Performing automation and manual testing of new and existing functionalities within QA team
Supporting Senior QAs and business partners in writing acceptance tests for every functionality

Automation Quality Assurance Analyst Resume Examples & Samples

Ability to work independently in a fast paced and dynamic environment
Very strong passion for technology and up-to-date knowledge of test automation best practices
Web Application Server (Tomcat preferred)
Proficiency in defect management tools (QC10/ALM11, JIRA)

Quality Assurance Specialist Ii Wholesale Loan Operations Resume Examples & Samples

Financial services industry with regulatory practices, including lending, loan processing and support operations
Excellent decision-making skills are crucial, as are oral and written communication skills
Strong analytical skills including the ability to probe sensitive issues while maintaining the highest level of integrity and objectivity
Extensive experience with reading and interpreting regulatory and compliance procedures against the loan documentation
Excellent critical thinking and decision-making skills are crucial, as are oral and written communication skills

Third Party IS Assessment Quality Assurance Reviewer Resume Examples & Samples

Candidates able to read and comprehend documentation written in Spanish and/or Portuguese will be considered first
Achieved industry certifications such as CISSP, CISA, Security+
Experience in relating quality assurance , compliance and risk management initiatives

Mtg Quality Assurance Spec Senior Resume Examples & Samples

Analyzes loan review quality data to identify issues, trends and to make a determination if the Bank’s quality expectations have been met
Evaluates the validity of the mortgage banking business compliance and regulatory systems processes and procedures
Validates enhancements and changes to mortgage banking systems and procedures to ensure the resolution of quality, salability and regulatory compliance
Generates daily audit reports from various databases and Loan Hub to obtain daily audits/files for the Quality Assurance Team
Completes quality scoring in SecondLook software for the mortgage banking staff
Assists the Quality Assurance Team Lead in identifying updates/changes that need to be made to the SecondLook software
Compiles, organizes, and summarizes scoring data ensuring it adequately supports work performed and findings developed
Communicates loan review findings and staff quality metrics and trends to management. Makes recommendations for resolution and/or training based on data
Identifies process improvements and system enhancements for management review
Writes new procedures and maintains internal standard operating procedures using Robohelp 10 software
Collaborates with various mortgage banking departments to implement/update standard operating procedures
Clarifies and interprets vagueness in internal procedures and assists more junior members of the staff in resolving more complicated issues. Refers more complex issues to the department manager
Provides recommendations to improve the mortgage banking audits, system audits and online standard operating procedures
Orients, trains and assists more junior level employees
High school diploma or equivalent. Some college coursework preferred
Minimum one (1) year experience as a Mortgage Quality Assurance Specialist or equivalent three (3) years experience in mortgage document review, closing, processing, or funding, which provided exposure in auditing/reviewing of mortgage loan files
Comprehensive knowledge of mortgage documentation and terminology
Comprehensive knowledge of and the ability to apply advanced concepts in mortgage operations related to assigned area
Computer literate with proficiency in word processing, spreadsheet, database, e-mail applications and mortgage banking systems
Strong verbal, written and interpersonal communication skills
Strong research and analysis skills
Ability to exercise sound judgment
Displays initiative and courage
Ability to manage multiple tasks simultaneously and meet established deadlines
Ability to grasp new concepts and ideas quickly
Ability to work with all levels of staff and Management
Ability to mentor and motivate more junior level employees

Quality Assurance Resume Examples & Samples

Ability to focus on deadlines, deliverables and be able to work under pressure
Experiences in Quality Management Software and Processes
Knowledge and experience in different automation frameworks
Develop, document and maintain functional test cases and other test ware like the test data, data validation and automated scripts
Determine the scope of the test automation
Hold and facilitate test case reviews with business analyst and developer team members
Report manual and automated execution results
Backend database testing using SQL including validating stored procedures, jobs and triggers
Isolate, replicate, and report defects and verify defect fixes in a timely fashion
Ensure all tests are covered in time and form and report timely any deviation
Bachelor of Science degree preferred
6+ years of relevant QA technical experience
Expertise in programming languages such as Java or JS
Expertise with SQL, ALM
Experience with Testing Automations tools. Froglogic Squish is considered a plus

Senior Quality Assurance Analyst Resume Examples & Samples

Test Documentation, Execution and QA Signoff (40%)
Responsible for test documentation deliverables such Test plans, test estimates, test cases, test scripts
Execute the test cases to validate correct functionality of the application
Work within various test methodologies
Coordinate test case reviews with stakeholders
Handle multiple priorities and deadlines
Keep QA Manager informed of current state of quality and test progress
Perform various types of testing including functional, integration, back-end validation, GUI, regression testing as needed
High Speed Environment
GUI focused
Agile Transformation – Agile experience desirable
Scripting knowledge (Python, Ruby)
Selenium knowledge
Great attitude
Open to new things
Excited about Technology
QA Certification, a plus

Quality Assurance Resume Examples & Samples

Diploma or above
1 year+ of experience as a call centre reviewer or quality assurance specialist
Highly organized and details orientated, able to work independent and high pressure environment
Excellent communication skills both verbal and written with proven ability in communicating at all levels of the organization

Cib-quality Assurance Analyst Resume Examples & Samples

Plan testing effort after understanding business flows and impact analysis. Ensure timely and quality testing delivery. Scope includes Electronic Trading, Post-Trade applications for bonds and credit derivatives
Bring down the execution time of regression by increasing the automation coverage
Execute project testing activities and tasks, including building test strategies, test packs, working with teams across locations
Execute hands-on manual functional and regression testing
Partner with development teams to control testing stages and environment, and investigate defects and enhancements to close out
Report issues and discrepancies in the bug tracking tool and provide details of the issue along with steps to recreate to development and business teams. Attend status meeting and send status reports (daily, weekly etc.) to stakeholders
Assist team lead in collecting relevant data to come up with effective metrics
Work closely with application development, business analyst and operate teams to ensure the smooth transition of the applications to a production support environment
Bachelor of Engineering in Computer Science, or equivalent
5+ years hands-on QA experience
Extensive experience writing detailed test plans and test cases based on functional specifications
Extensive experience of VB Scripting and tools like TestComplete/QTP
Good knowledge of PL/SQL
Preferably have experience of Performance testing with Load runner
Experience in using Quality Center, Jira
Experience preparing test data for business data validation
Experience of software testing & methodology, including system testing

Automation Quality Assurance Analyst Resume Examples & Samples

Developing test automation (QTP/BPT) cases and scripts from requirements documents including use cases, technical requirements and activity diagrams
Defining and creating test data required to execute test scripts
Automating all or parts of test scripts for reusability
Executing test scripts and documenting results
Defect logging, triage and resolution
Participating in team meetings and perform adhoc project related tasks
Quality Assurance - Advanced
Mercury Quality Center - Advanced
Mainframe testing experience - Good to have
QTP/BPT Automation Script Execution - Advanced
QTP/BPT Automation Script Creation - Advanced

Automation Quality Assurance Analyst Resume Examples & Samples

Develops performance test strategies
Develops performance requirements
Develops performance test plans
Execute both batch and online jobs performance testing
Validates performance test environments
Works with cross functional project teams to define performance metrics and acceptance criteria
Analyzes performance test results to evaluate impacts on production infrastructure and make comparisons with previous release benchmarks
Provide performance tuning recommendations especially around application server and databases
Provides performance sign-off and review results with the management and other technical groups
Very strong working knowledge of a performance testing tool
Familiarity with various server tuning parameters like threads, connection pools, heap memory, CPU utilization, system memory, read/writes
Basic understanding of working of database and monitoring performance
Performance Metrics on Linux, Oracle, Tomcat container
Industry Acumen – Proficient
Excellent presentation skills are required
College degree, or specialized training or equivalent work experience

Automation Quality Assurance Analyst Resume Examples & Samples

Business Analysis - Proficient
Mercury Quality Center - Preferred
Writing SQL queries - Proficient
Mainframe testing experience - Desiredss
QTP Automation Script Execution - Advanced
QTP Automation Script Creation – Advanced
4+ years in software quality assurance with significant testing and automation experience
2~3 year experience in testing financial and/or banking applications in large, complex environments which include Web, Web Services, Middleware, 3rd parties, mainframes
2+ years experience with test automation tools QTP and HP Quality Center is a MUST - This includes scripting, programming and maintenance (not just record-and-play)
Strong experience writing test strategy and test plan documents
Knowledge of other automated test/load tools (i.e. Mercury Loadrunner) is a plus
CSTE/CSQA certification is a plus

Quality Assurance Co-ordinator Resume Examples & Samples

A minimum of 5 years experience in a QA function with a thorough working knowledge of ISO quality assurance systems, methods and procedures
A Degree or Diploma in Quality Assurance, Food Technology, Engineering or Life Sciences is essential
Ability to work as part of an interdisciplinary team where you will be expected to foster a quality assurance culture
The ability to set process parameters and to establish systems to gather and collate relevant data
Ability to perform root cause analysis, recognise trends and monitor deviations from specifications
Excellent written, verbal and interpersonal communication skills are required
Internal and external auditing skills
Computer literate - Microsoft Office and Lotus Notes
Capable of working on his/her own initiative and as part of a team
Ability to complete projects on time and within budget
Flexibility, with a willingness to travel nationally and possibly internationally and to work outside normal office hours when required
Knowledge of H&S legislation is essential
A Degree or Diploma in Occupational Health or Safety Management or experience in Manual Handling training would be an advantage

Quality Assurance Resume Examples & Samples

Exercise sound judgment and decision making
Be able to liaise with a diverse client and stakeholder base ? from support to desk, operations to analysts
Act as a QA lead and also act as the technical and methods leader for the team to ensure higher standards of testing and QA
Become the stakeholder contact point for the applications, in respect of questions on QA functions
Liaise with other groups and act to improve testing/function/business understanding within the group
Review of issue and release criticality and perform signoff activities on behalf of the division
Lead and understand the environment issues affecting the group and be able to liaise with other groups to resolve them

Summer Internship Program Quality Assurance Resume Examples & Samples

Conduct a range of quality control test and analyses under direct supervision to ensure that software meets or exceeds specified standards, development specifications or client requirements
Fix Bugs
Learn to collaborate with internal team members to plan different forms of applicable test cases
Coached to ensure that applicable test phases are successfully completed and documented and there is a plan for problem resolution

Automation Quality Assurance Analyst Resume Examples & Samples

Responsible for working with different parties and participate in solution design and ensure testability of functions and applications
Responsible for the planning and management of testing resources based on the requirement
Creates and presents status report to direct manager

Quality Assurance Resume Examples & Samples

Provide leadership and supervisor to all personnel within the department
Recommends, plans, develops and implements systems to streamline the QA process and make the department more efficient
Is responsible for scheduling and verifying all overtime and vacation scheduled within the department
Coordinates cross functional groups within and outside the department to resolve specific issues related to parts, products, customers, and suggestions
Ensures the proper implementation and verification of customer and supplier preventative and corrective customs
Works with Presstran personnel on APQP and cross functional teams on the development of new and existing components to meet critical customer deadlines
Co-ordinates prepare and implement new program fixture build cost, timing and quality, to meet customer and Presstran standards
Liases between customers, Q.A., Engineering, Manufacturing and subcontractors
Ensures that Q.A. Control Plan Package documentation and procedures are maintained
Ensures that planning of PPAP submissions on new products and Engineering changes to meet customer deadlines is achieved
Utilizes appropriate problem solving techniques, CAD, statistics and GD&T as required
Assists in TS-16949 and ISO14000 implementation and compliance
Performs statistical studies and report data as required
Follows and adheres to requirements of current customer quality and environmental management systems standards
Ensures fairness to direct reports
Provides employee coaching, development and training
Develop and maintain peer relationships
Effectively builds and fosters teamwork within the department
Conducts performance appraisals informally or formally as required
Comes to work each day, as scheduled
Supports and models the Presstran operational procedures/policies, Employee Handbook and “How We Work Together”, Magna Employee’s Charter, Magna Corporate Constitution

Regional Quality Assurance Specialist Resume Examples & Samples

HS Diploma required. Bachelor's degree highly preferred
Some insurance experience required, 5+ years preferred. Commercial P&C and/or Employee Benefits experience helpful
Must be willing to travel extensively (up to 65%) to accomplish required objectives
Must possess strong detail orientation and be able to evaluate information in order to verify accuracy of Willis’ compliance standards
Ability to establish priorities, work independently, effectively manage time and proceed with objectives with limited to no supervision
Excellent verbal and written communication skills including well developed coaching and presentation skills required
Demonstrated track record of passion for and experience in Compliance, Quality Control or Quality Assurance preferred

Loan Servicing Quality Assurance Partner Resume Examples & Samples

Develop and maintain thorough understanding of BB&T's Risk Management philosophy with the ability to recognize categories and compliance impact
Develop and maintain thorough understanding of Federal and State banking regulations
Develop and maintain knowledge of systems and processes within Risk Operations
Collaborate with unit management on design, development and implementation of quality review and audit
Conduct quality review on random work samples
Identify errors and communicate findings to management
Assist in the problem resolution process
Prepare reports and track error rate and impact for assigned unit(s)
Support the implementation of process improvements as well as coaching and training initiatives
Associate's degree or equivalent education and related training
One year banking experience
Ability to quickly learn unit purpose, processes and interdependencies
Ability to utilize resources to identify errors and trends
Ability to demonstrate and develop effective interpersonal skills
Detail orientation with high level of self-structure
Adequate computer skills with ability to quickly learn new systems
Mid-level computer skills

Quality Assurance Junior Analyst Resume Examples & Samples

Monitor and track the tag file output; reports on variance detected and timeliness of delivery
Create internal reports for distribution and prepare supporting documentation as needed for Finance Department
Receive and track website changes requested; validate changes when ready and report on accuracy of new process; indirectly approve turnover of new website functions
Ability to communicate verbally and in writing to client and technical staff required
Ability to document and track outstanding items to resolution
Self motivated, energetic, and dynamic individual
Independent individual who enjoys taking ownership of a task
Strong organizational and time management skills required
Positive professional image

Cataloger, Quality Assurance / Video Editor Resume Examples & Samples

Researches and writes captions and keywords for National Geographic still photography and video clips using the most current industry specific taxonomies for use by the National Geographic’s internal clients and also NG partners, licensees and affiliates for worldwide distribution. Ensures that the image metadata is responsive to the changing needs of the Image Collection and Image Sales internal and external client bases. Works with third party platform providers to structure new displays and workflow processes as necessary to improve efficiency or meet market demands. (30%)
Collaborates with NGS photographers and videographers to obtain all relevant information to create accurate and interesting descriptions and keywords for their images. Collaborates with editors to prioritize caption writing and other workflow issues that impact productivity and by addressing technical issues affecting image quality. Makes latest key wording information available to photographers & videographers and their staffs and edits their cataloging/key wording. Provides training in how to accurately catalog images and footage in our systems. (25%)
Works independently in self-assigning projects, creating keywords and captions and metadata extracts. Downloads and processes video assets from internal databases or external submissions into the current database and software asset systems. (10%)
Responsible for releasing images and metadata for licensing distribution worldwide. Final quality assurance before worldwide distribution and thus responsible for the accuracy and relevance of all metadata such as locations, keywords, captions, capture dates. Relevant keywords are a top priority as it is through keywords that images can be retrieved from databases. Checks credit line and reviews scan quality. Ensures that there are no potential legal issues concerning the images by verifying that all necessary model and property releases are available and attached and copyright codes are correct for each specific image’s distribution channels. (15%)
Provides photo research for books, promotion and other products for internal and external clients on an ad hoc basis. Liaison between Image Sales/Collection cataloging and Getty for image metadata extracts and key wording issues. Maintains Getty Keywords drop down menu. Researches, writes, and accurately describes all NG published photography including magazines, books and electronic media. Ensures that current published images are included into the commercial print on demand service and to NG partners, licenses and affiliates for worldwide distribution each month. Learns new skills in an ever-changing digital environment. Willing to take on additional tasks as requested. (20%)
2-4 years related experience

Lead Quality Assurance Analyst Resume Examples & Samples

Must have very good SQL, UNIX, Excel skills
Must have experience / knowledge on Automated Test Tools; Selenium, QTP etc
Knowledge / Experience on the usage of JIRA, Jenkins, Quality Center
Knowledge / Experience with Robot Framework, Cucumber or any other test automation framework
Experience in python, perl or any other programming language is highly desirable

Quality Assurance Resume Examples & Samples

Operate independently to assist the QA Director across two product lines: Credit Cards and Mortgages
Work closely with the QA Director for Global Consumer in fostering a strong QA partnership with the Chief Auditor for Global Consumer and the product Chief Auditors across Credit Cards and Mortgages
Take the lead and be able to work unsupervised in partnering and relationship management building with the Chief Auditors for Credit Cards and Mortgages including monthly 1:1s
Independently perform a variety of QA reviews across Credit Cards and Mortgages
Liaise across the QA team to coordinate inputs from Global Function and Regional QA Partners whose Chief Auditor stakeholders may have assurance activity needs that impact Credit Cards and Mortgages
Facilitate pro-active interactions, including communication and clearance with Audit Owners and Chief Auditors during QA reviews, with minimal support from the QA Director for Global Consumer
Taking the lead globally for monitoring, reviewing and challenging any transformation and /or development initiatives across Credit Cards and Mortgages IA teams
Conduct and at times lead regular scorecard reviews, share best practice and common pitfalls with relevant teams outside of Global Consumer and support with the provision of focused training as and when needed
Complete reviews of Risk Assessments, Quarterly Plan Refresh papers, and Quarterly Business Monitoring outputs for Credit Cards and Mortgages. Present results to the QA Director Global Consumer and the Chief Auditors for Credit Cards and Mortgages and identify key thematic issues and findings for use globally
Share methodology best practice and common pitfalls with Credit Cards and Mortgages teams and at Global Consumer Town Halls where required
Pro-actively identify development areas, training needs and develop and deliver required training sessions for Credit Cards and Mortgages teams and where invited, business stakeholders
As required take the lead in developing the key topics for QA Wide Monthly Forums and host at least three North America QA Open forum conference calls per annum
Candidates should have 8-10 years of diversified management experience, ideally including experience in audit or a related field
Must have first-hand experience of Retail Banking in a top tier bank and audit experience of a large complex retail bank is a plus
Experience of working with international teams and of people management/development
Must have a thorough knowledge of operations and control systems as well as an understanding of best-in-class audit methodologies
Candidates must have effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation, relationship management and partnering skills are essential
This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style. Candidates must have effective persuasion skills, the ability to work effectively at the highest levels of the organization, and will display highly effective networking and influencing skills. This person will be comfortable acting as an agent for positive change with agility and flexibility
The Quality Assurance SVP must be a strong, energetic individual with a proven track record in managing high-performance teams
English language skills and any other regional language skills advantageous

Senior Quality Assurance Analyst Resume Examples & Samples

Define Test Strategy and Test Plan for major and one-off projects
Participate in project planning by analyzing requirements and risks, and providing estimations of test deliverables
Create, execute, and maintain Test Cases and scripts, both manually and automated
Define test data to exercise Test Scenarios/Cases
Detect, document, and report software failures, and verify bug fixes
Timely identy severity of issues and impact to affected systems and stakeholders
Manage defects and provide written communication and metrics on testing progress
Manage releases from QA handoff through testing and deployment to production
Apply industry best practices of testing methodologies
Develop an in-depth understanding of assigned applications and environments
Other duties as assigned by supervisor

Quality Assurance Test Lead-legal IT Resume Examples & Samples

7+ years experience using standard testing methodologies and performance measures
5+ years experience in testing documentation and emulation tools appropriate for the QA function. (e.g. Test Director)
2+ years of experience leading a QA staff and working effectively with the Engineering, Implementation analysts, Application, and Operations team members
Good understanding of ISO 9001/9000-3, AS9106, CSWP Standards
Understanding of the interaction and impact of major processes and changes on an integrated business and functional organization
Experience in establishing global QA center of excellence program
Testing and validating application implementation efforts similar to those used in the Connectivity Services environment is a plus
Testing conformance to software quality and usability standards is a plus
Testing systems used to validate a range of Data Transportation protocols and software
Management of an active IT test function including test automation, scripting, test tools, test problem and defect reporting

Ccb-risk-mortgage Banking Quality Assurance Resume Examples & Samples

Minimum of 3 years experience in auditing and/or operational quality assurance
Bachelor's degree in business, finance, or related field; or equivalent work experience required
Experience with business applications supporting Chase, WaMu and EMC portfolios strongly preferred
Ability to deal with highly confidential information in a professional manner

Asset Management Statement Quality Assurance Specialist Resume Examples & Samples

Act as the escalation point for client issues, which involves working with the Front Office to resolve questions, investigate issues and develop a satisfactory response to the client's concerns
Perform market value and cost reconciliation on client statements, as needed
Work closely with business partners to identify statement issues and provide guidance to the Operations Teams to make the appropriate account corrections in OMNI
Participate in project initiatives including: establish business requirements, performing UAT and implementing changes within the team
Represent the Statements space as subject matter expert on any projects impacting Statements
Assist with complex Out of Balance conditions as required
Work with Front Office partners to understand client feedback and issues as they relate to the statement, and guide them to the appropriate resolution
Perform quality assurance on end of month statements to ensure statements are accurate and no defects were created when statements were generated
Vendor management and issue resolution
Perform regular control reviews to ensure compliance with auditing, risk and regulatory requirements and standards
Assist with testing and implementing any changes that impact the various systems used by the team
Provide training/support to our business, product or technology partners
Investigate opportunities to reduce costs, provide automation, and analyze fluctuations in key metrics
Strong proficiency in MS Office applications (Excel, Access); knowledge of macros preferred
Highly motivated and ability to work independently
Ability to develop & maintain relationships with business partners
Commitment to quality and control
Strong organizational skills to successfully manage multiple tasks at one time
Ability to work under pressure and to fixed deadlines
Navigation within OMNI mainframe
Knowledge of the accounting for financial instruments: equities, bonds, derivatives and multi-currency instruments
Knowledge of financial products with an understanding of the attributes of investment products, as well as related calculations

100

Quality Assurance Test Analyst Resume Examples & Samples

Possesses a background in Healthcare payer business
Understand test plans and is able to clearly articulate roles, goals, and timelines
Demonstrated proficiency in use of all standard desk top applications
Ability to understand, write, and execute SQL queries
Bachelor's degree in Business, Computer Science, or other related field
3 years of experience as a Quality Assurance Test Analyst or equivalent role
3 years of Healthcare Payer experience

101

Quality Assurance Spec, Sls Ops Resume Examples & Samples

Expertise with Microsoft Office products
Must be detail-oriented and have excellent organizational skills
Able to prioritize, multi-task, and manage last minute changes
Knowledge of network and sales processes and systems preferred
Log-editing experience preferred
Strong analytical and problem solving skills required
Able to handle complex and high volume workload
Excellent customer services skills required
Ownership and accountability
Forward thinking
Must be able to work within established deadlines

102

Quality Assurance Spec Resume Examples & Samples

Established knowledge in flood insurance requirements for commercial loans
Working knowledge in performing insurance analysis
Perform intervention and process control reviews using Quality Improvement Program database
Must be able to read, understand, and accurately interpret commercial insurance documents
Mid to High-Level understanding of flood insurance documentation as well as all regulatory requirements surrounding flood insurance
Competency with Micro Soft, Excel, Word and Outlook
Strong competency in multitasking
Demonstrated professional behavior and team work, is punctual, dependable and adheres

103

Internal Audit Quality Assurance Specialist Resume Examples & Samples

Performance of Quality Controls on Internal Audit activities
Performance of Quality Assurance procedures on the reviews of audit engagements or specific theme
Monitoring and analysis of Internal Audit activities KPIs for Quality Assurance
Support preparation and documentation of the Internal Audit Quality Assurance Improvement Program
Support the assessment of conformity of the Internal Audit activities with Institutes of Internal Auditors Standards and other relevant requirements
Performance of ad-hoc requests related to Quality Assurance matters

104

Identity Access Administrator Quality Assurance Resume Examples & Samples

Verify users logical access to organization resources in business applications, according to pre-set of system rules and policies
Perform security and change control related tasks in compliance with the Information Technology Risk standards, standard operating procedures and reference documentation
Ensure communication is customer-focused and professional
Progress personal objectives, as agreed with your manager, within the documented time scales
Improve current processes and drive positive change in: controls, data quality and regulatory compliance
Bachelor’s Degree preferred; degree in Risk Management, Operations or similar discipline preferred; or equivalent work experience
Minimum 1-2 years experience in application security, global operations and/or technology risk management

105

Quality Assurance Evaluator Resume Examples & Samples

Monitor and score Call Center associates for customer service quality, sales assistance, script adherence, accuracy and effectiveness
Attend calibration sessions with Superivsor and Team Lead as scheduled to ensure consistency, accuracy, and uniformity
Run daily and monthly QA Reports
May answer incoming customer calls and/or email and chats during short periods of high volume

106

Audit Quality Assurance Reviewer Resume Examples & Samples

Execute and improve robust quality assurance reviews that, taken together, contribute to the overall evaluation of Audit Services' conformance with internal policies and procedures as well as the Standards of the Institute of Internal Auditors and supervisory expectations. Such reviews collectively evaluate all aspects of the internal audit program. Among other things, this includes: (i) Planning review engagements in line with Audit Services' quality assurance methodology and approach, (ii) execute review engagements, including the gathering of sufficient, competent evidence and compilation of high quality work papers to document work performed and conclusions reached, communicate with review participants to create transparency and understanding related to the quality assurance review process, (iii) communicate results of review engagements, including making recommendations related to review opinions and the basis for such recommendations and review issues
Lead the Quality Assurance Review Team. Provide overall direction and day-to-day management to accomplishment of work objectives, and coach, develop and evaluate team members
Provide governance over use of work performed by other assurance providers, including the adequacy of Audit Services' supervision of such work
Perform and/or support special projects
Access a network of audit professionals at other financial institutions, public accounting firms, and professional associations to enable (i) monitoring of trends and developments in banking, financial services, internal audit practice, and supervisory expectations; (ii) identification of potential enhancements in internal audit practices, processes, and methodologies; and (iii) benchmarking comparisons of Audit Services' performance. Integrate enhancements into professional development programs, the quality assurance review program and the audit process
Operate within departmental and bank budget and expense guidelines
Bachelor's degree in Accounting, Business or related field or equivalent education and related training
Five years of audit experience
Professional certification as a Certified Public Accountant, Certified Internal Auditor, and/or Certified Information Systems Auditor
And satisfaction of current continuing professional education requirements
Sound knowledge, skills and expertise within a large bank environment in the domains of professional internal auditing, risk management, regulatory supervision and general banking business activities, with specialized expertise related to supervisory guidance, supervisory expectations and professional internal auditing standards
Sound written and verbal communication skills
Possess a high level of initiative and credibility
Operates with a strong sense of urgency to deliver high-quality outcomes
Sound organizational, interpersonal, communication, facilitation and negotiating skills
Able to interact directly with Senior Audit Leadership Team, Audit Managers and audit professionals
Ability to work in and/or lead teams and make sound decisions
Ability to influence without authority across all levels of the Audit Services organization as well as with external stakeholders
Ability to work strategically and tactically - comfortable seeing and defining the “big picture” while leading and executing detailed work tasks
Ability to manage small projects successfully
Demonstrated proficiency in basic computer applications such as Microsoft Office products

107

Quality Assurance Specialist Chicago Resume Examples & Samples

Financial services industry practices and regulatory requirements, including lending, loan processing and support operations
Extensive experience with reading and interpreting loan and compliance documentation/must be able to read and interpret any type of internal/external note
Accuracy and attention to detail are imperative
Experience with VLS, RLOTS, ACBS, Ivault, and/or DealWorks is a plus

108

Senior Quality Assurance Analyst Resume Examples & Samples

Provide oversight and guide deliverables of QA Analysts
Create test plans that meet design specifications and help produce applications that are reasonably free from defects
Prepare and provide regular QA status reports to the Project team
Develop and execute automation test scripts (as required)
5+ years of QA experience, preferably in testing e-commerce websites or web-based projects

109

Quality Assurance Resume Examples & Samples

1) Working with manaul testing SMEs to normalize and automate the regression testing
2) Help the teams aligned to this role deliver quality automaiton in our common framework and process
3) Ensure maximum reusability of the automation for likley future requirements
4) Provide consistent stakeholder reporting of the projects
5) Use existing data collection mechanisms and metrics to drive decision making on the projects
6) Look for opportunities to optimize and continually improve the projects
1) Very good communication and documentation skills in English
2) Very good analytical skills and design skills
3) Very good proficiency with multiple GUI automation tools (QTP/UFT/TestComplete/etc)
4) Ability to write complex SQL queries
5) Experience automating applications built in a variety of technologies (web, Flex, WPF, .NET, etc)
6) Experience working in multiple project areas simultaneously
7) Experience leading automation teams, ideally teams on multiple different projects
8) Experience building and picking up automation frameworks and associated concepts
9) Understanding of multiple financial market business areas is a major plus (Equities, Derivitives, Research and CRM flows, etc)

110

Quality Assurance Resume Examples & Samples

) Design, Develop and Drive QA strategy for all projects within the Firmwide CRM technology group
) Take a very hands on approach to implementing QA strategy right from requirements analysis, test design, estimates, test execution, reporting, escalation, stakeholder communication, managing output of team and essentially the end to end spectrum of QA for the CRM technology group
) Own the quality and timeliness of delivery across all projects within the CRM technology group
) Liaise with the performance engineering and automation test engineering groups to drive performance testing and automation test coverage within QA
) Collaborate with Developers, Dev. managers, product managers, business and other groups and drive QA standards by engaging with all teams throughout the SDLC
) Communicate key issues and progress updates in a regular, accurate, timely fashion
) Coach peers and subordinates on processes and provide guidance and course correction to team members when needed
) Be accountable and responsible for product quality and project delivery across all projects within CRM
) Work with and Report back to CRM QA Head on progress, issues etc
) Manage delivery by planning, organizing, monitoring and reporting
) Stretching as and when required to accommodate the projects asks. This potentially includes staggered work timings as well
Managerial skills

111

Quality Assurance & Control Officer Resume Examples & Samples

Assist the Control Manager with developing a risk-based testing plan and program for our contracts and data
Schedule and actively participate in process walkthrough meetings with regional managers and their delegates that are performing QC checks and other data providers to ensure that all key controls in the negotiation process have been appropriately identified to gain an understanding of the quality of the process and the scope of testing
Execute testing program utilizing appropriate approach based on report/product specific testing methodology
Analyze and document testing results and assist the Control Manager in developing recommended remediation steps
Assist the Control Manager in developing a dashboard highlighting key testing metrics/testing results, that communicates items requiring remediation and material findings that impact the completeness and accuracy of our contract data
Conduct subsequent follow ups on those issues/recommendations that where formally raised as a result of the QAR

112

Quality Assurance Resume Examples & Samples

5+ years of experience managing and leading testing teams in the strategy development, planning, execution, and reporting of user acceptance testing activities to ensure that the results of a complex enterprise software development using a combination of Agile & iterative methodologies
8+ years of experience developing test plans, QA metrics, scripts, cases, scenarios, test results analyses, test reports, and test bed design and implementation
Scrum certification
PMI certification

113

Specialist, Quality Assurance Resume Examples & Samples

Assist in the quality review of Business Requirements, Software Requirements, and QA/UA test plans
Partner with Quality Assurance group to assist in the development of a comprehensive QA/UA test plan and timetables
Create test plan, test case selection and test results
Ensure team members are clear on project testing goals, benefits, methods, roles and responsibilities
Follow the testing procedures prescribed under the Systems Development Life Cycle (SDLC)
Execute testing processes and validate test data according to business/systems requirements, to ensure successful and timely implementation of projects
Document project testing defects/limitations for future enhancements and audit trails
Work closely with business and systems partners to ensure a smooth transition of projects into production
Provide UAT sign-off/perform post-implementation wrap-up/follow-up
Research data issues/analyze insurance data in PFMC
Validate Business Objects reports, using data coming from PFMC
Validate business tables from PFMC
Minimum 4 years experience in systems analysis/quality assurance
User Acceptance Testing experience required
Strong analytical, organizational, prioritization and time management skills
Familiarity with Relational Database concepts and SQL a plus
Business Objects report experience a plus

114

Head of Quality Assurance UK WM Resume Examples & Samples

Test management in all lifecycles of testing ranging from integration through to user acceptance and non-functional testing. Experience in both agile and more traditional lifecycles is desirable
Stakeholder management in situations with a wide variety and background of stakeholders
Strong communication skills (both oral and written)
QA processes definition (e.g. test strategy definition), rollout and implementation
Audit and general control frameworks
Experience with the financial services sector is a must, preferably within a large institution
Test management of a stream (or group of projects), especially with challenging and constantly changing priorities
Definition, rollout and successful implementation of QA processes
Toolset: Quality Center, HP LoadRunner, HP QPT/UTF
SDLC: Waterfall, Agile, SCRUM

115

Quality Assurance Resume Examples & Samples

Lead QA Activities for all initiatives across multiple product lines
Champion the development of a comprehensive functional and automated test strategy
Produce reports/ dashboards to highlight the quality of the current release and provide predictability for production readiness
Work with the project manager to identify and plan testing activities and to provide estimates
Demonstrate experience in the planning, design, execution, and reporting of functional tests using appropriate testing tools and techniques
Demonstrate experience in the development of manual and automation testing frameworks in an agile/shift-left development delivery environment
Experience leading and directing tests of Onsite and Offshore model
Technical knowledge on QA industry tools (HP ALM, HP UFT/QTP, Selenium, etc.) and Assurance/Testing IT competencies

116

Senior Quality Assurance Analyst Resume Examples & Samples

Develop test plans/strategies and report on product performance, quality, security and stability
Write test cases to be translated into automated tests by engineers
Interpret and review automated tests
Bachelor’s Degree in Computer Science, Information Systems or related field
Six+ years professional experience in quality assurance
Proven experience in testing front-end, server, and database architecture/schema designs
Strong analytical and troubleshooting skill
Demonstrable understanding of complex business rules/analytics in a data driven domain
Experience validating quality of complex business applications using software oriented architecture, data warehouse or distributed systems
Experience defining test scope and risk mitigation for complex systems in at least 2 of the following areas: Automation testing (e.g Selenium, QTP), Performance (e.g Mercury Loadrunner), Security and Integration Testing

117

Free People Fall Internships Quality Assurance Resume Examples & Samples

Test each Free People site to ensure new functionality and bug fixes are working
Write clear, detailed bug reports that allow developers and other testers to recreate defects
Help troubleshoot production and customer support issues
Assisting in testing with the iOS app across devices/OS, etc
Assist in developing a QA Knowledge base by documenting product knowledge

118

Quality Assurance Resume Examples & Samples

Proficiency in all Microsoft Office Programs, including Word, PowerPoint, Excel, and Access
Ability to type 50-55 wpm
Capacity to maintain confidentiality
Associate’s or Bachelor’s Degree
Previous inbound call center or related customer service experience
Fluency in Spanish

119

Senior Quality Assurance Analyst Resume Examples & Samples

Excellent knowledge and working experience on SWIFT payments (E)
Excellent knowledge and working experience on AML Sanction Scanning (E)
Preferred Knowledge on applications BESS, ESS, PES, SAA and BAM. (P)
Knowledge on HP Tandem Nonstop TACL and AIX shell script (P)
Professional with minimum 3 years’ experience on multiple projects with multiple interfaces and/or 3rd parties
5+ years of professional Quality Assurance experience, proficient with QA and Test processes, and test deliverables, defining Test Strategies, Test Plans and evaluating Risk Coverage
Quality Controls (P)
Talent Management process (performance management, performance development/coaching, reward/ recognition)

120

Senior Quality Assurance Analyst Resume Examples & Samples

Design ~~ Testing Execution ~~ Defect Resolution ~~ Customer & Industry Compliance Requirements ~~ QA Practice ~~ QA Champion
Design and develop the test approach, test plan and test schedule to effectively validate technology projects on both functional requirements and technical specifications. Write test cases/scripts, create test data and document expected test results. Design processes for test case automation and test execution. Review system specifications and documentation at appropriate points in the System Development Life Cycle (SDLC). Define, track and publish quality assurance metrics related to each project
Effectively plan, manage and execute the testing process to validate that all functional and non-functional requirements are met. Maintain records of all test results using the designated tool set. Provide consistent and timely test execution status reporting to the project team and business partners. Review system and functional documentation as part of the testing process and make suggestions for changes or improvements where required. Actively participate in project phase end review sessions
Manage and actively participate in the test defect resolution process; including producing comprehensive defect descriptions, identify the cause, scope, risks and impact of a problem and facilitating defect reviews. Provide feedback to technology teams and business partners on design and usability improvements. Validate all product fixes and escalate issues that may affect the schedule, budget or quality of the product or testing process. Verify compliance of test processes on all projects
Translate business partner needs in to functionally sound test plans. Analyze and understand industry testing and compliance requirements in addition to specific business partner requests and needs. Participate in business requirements discussions, design sessions and functional specification reviews with the technology teams and business partners. Ensure that test plans adequately test the functionality, interfaces, performance, and data integrity of the project
Demonstrate an expert knowledge level of and be a vocal champion for the use of quality assurance principles, advanced testing tools, processes, quality control methodologies and other technology advances. Develop, continually improve and document the Ameriprise testing standards and procedures. Ensure that the appropriate testing methodologies are applied on all assigned projects. Incorporate industry standard quality assurance testing standards and tools in to the Ameriprise testing processes
Deliver quality process training to technology teams and act as an internal quality consultant to advise and influence business partners and the technology teams. Provide testing expertise and coach/mentor the testing team around best practices in quality assurance methodologies, practices and techniques (this includes more junior Quality Assurance Analysts as well as the broader technology project teams)
Expertise in DevOps frameworks usage with respect to increasing Agility and accelerate time to market
CA LISA/DevTest, API Web Services Automation, Test Data engineering would be a value addition to Digital Quality Engineering team
5-7 years of relevant experience
Demonstrated experience using version control systems and automated testing tools and using scripting languages
Expert level knowledge with the Software Development Life Cycle (SDLC) concepts
Experience creating test automation scripts with VB and/or JavaScript or selenium or any other DevOps framework tools
Functional knowledge of assigned assets - from both the technical and user perspective
Experience understanding and writing SQL queries
In depth quality assurance testing experience within the Financial Services industry (i.e. broker-dealer, advisor distribution, asset management, insurance, etc.)
Test Data Engineering tools usage like DataFinder etc
WebServices API Automation/Web Automation

121

Senior Quality Assurance Analyst Resume Examples & Samples

Create test plans and test cases from Business Requirements or Development Specifications
Execute test cases for functional and front to back testing
Help drive test automation by utilizing off the shelf tools to automate areas of testing and working with development to create requirements for in-house tools

122

Quality Assurance Resume Examples & Samples

Responsible for ISAE-3402 process on a global basis
Define and implement a new Quality assurance function across hedge serve services
Identify opportunities for operational and control enhancements across the business
Agree KPI targets to be achieved by the team
Assist operation leads and drive a best practice approach to change management
Ensure correct and efficient allocation of workload throughout the team. Understand and equip the team for future business challenges
Help foster and cultivate a change culture where we strive to provide the highest quality service. As a manager you will help drive new product enhancements, develop best practice and support the build out of capacity and scale within the organization
Bring change business cases through governance

123

Quality Assurance Resume Examples & Samples

Strong general technical troubleshooting skills
Good understanding of major programming language concepts, ability to read code, and debugging skills
Good understanding of financial market fundamentals. Should know what bid, ask and order book is
UNIX/Linux scripting: Candidates need to be proficient in navigating UNIX servers, have good knowledge of operational functions in UNIX and be able to read / write and maintain Unix shell scripts
Proficient in scripting language like PERL, Python etc
Networking (e.g. TCP/IP): understand the concepts of TCP/IP and distributed system
Knowledge of change management system like perforce, git etc
Basic understanding of messaging systems like LBM
Problem solving skills: Must be able to tackle problems based on limited information, be able to seek out solutions and work around problems
Inter-personal skills/communication - Good cross-region communication skills are essential as there is regular interaction with the European / NY and Asian based teams and regular interaction with support groups from other areas of IT
Knowledge of any market data supplier like Bloomberg, Thomson Reuters etc. is preferable
Operational background a plus. Previous experience at a major market data provider a plus

124

Senior Quality Assurance Analyst Resume Examples & Samples

Strong understanding of trading business and technology, US Equities markets, Equity Trade life cycle, Market Risks, Exchanges, Market Data, Regulatory and Compliance Requirements
Strong understanding of Fidessa front office Trading platform and related components
Review business requirements, creation and execution of functional, regression and integrated testing; positive and negative testing; develop test bed, test harness; test execution, pass/fail metrics
Strong knowledge of FIX protocol, SQL Queries, UNIX, QA tools and QA processes

125

Quality Assurance Resume Examples & Samples

Provide input to the estimation process of the estimates for the testing efforts
Develop Application Level Understanding for the applications that are assigned to him for testing
Test Data Management using Quality Center
Contribute in QA and test process enhancement initiatives
10+ years of experience in Software Quality Assurance Experience and Hands on Experience in Manual and Automated Testing
Expert in Test Case/Defect Management using ALM
Command on SQL query language, Knowledge of UNIX commands and scripting
Must be familiar with QA best practices
Excellent communication and co-ordination skills to work with different teams (onsite & offshore)
Ability to multi-task and support multiple projects and releases at the same time
Should be able to identify automation opportunities and lead effort to automate
Must have experience with test automation using VB, C sharp, Excel Macros , iTKO Lisa
Ability to work with test automation tools such as QTP is a plus

126

Senior Quality Assurance Analyst Resume Examples & Samples

Actively participates, along with senior to lead analysts, functional architects and the broader development organization in identifying system impacts, defining high level solutions and facilitating work effort estimation
Understand and advocate for Agile best practices for all disciplines
Actively participates in user acceptance testing efforts, working closely with the business user, development, and SA team
Assists team and Product Owner with defining and documenting acceptance criteria
Highly analytical, proactive ( ability to think outside the box ) and detail oriented
Strong API testing experience
Knowledge of test and defect management tools ( Quality Center, Jira )
Strong knowledge of SQL and able to write queries to verify data in Oracle DB
Experience with end to end testing, interaction/integration with multiple downstream systems
Experience with Automation or BDD Automation tools a plus ( Cucumber, Selenium, Fitnesse, Jbehave )
Knowledge and experience with Spock and Geb Browser Automation a plus
Independently responds to analysis clarifications and change requests
Identify & escalate issues and risks to management and team members
Proactively educates technology, business and operations support partners on new features and functions through training sessions and demonstrations. Articulates new features and functions to customers through the authoring and maintenance of notices, user guides and API implementation guides
Embraces and enforces CME Group SDLC standards
Acquire an understanding of user pain points/needs, business objectives, market opportunities and competition
Work with a multi-disciplinary team of prototypers, business analysts, and developers to create a vision for a seamless experience across platforms
Lead design, storyboards, mockups, wire framing and experience prototypes to guide development and analysis where needed
Collaborate across all engineering disciplines to incorporate user feedback, technical/business constraints, and market dynamics into the team’s output
Guide development to faithfully implement dynamic user experiences which capture the business objectives
Strong communication, interpersonal, and presentation skills
Excellent technical and analytical skills, absolute attention to detail, accuracy, and control focus required
Proactive, self-starting individual with high levels of ownership
Ability to work well under pressure, in a high-pressure environment
Ability to prioritize workloads and use a proactive approach to meet deadlines
Mature and pro-active approach to generating solutions for daily and long-term challenges
Be driven, enthusiastic and dynamic in search of improving processes, controls and procedures
Excellent team player, with high level of team orientation
Proven track record in producing exciting, innovative visuals for modern software web based products
Clean visual design skills and a strong portfolio demonstrating web application design work
Experienced with UCD methodologies and design cycles
Experienced in wire-frames, story boarding, user journey, work flows, etc
Passion for User Experience and Innovation
Strong knowledge of common UI Patterns
Link to your public LinkedIn profile, CV, website or Dribble account
Experience with the following software development tools/Languages: HTML5, Angular.js, JavaScript, jquery, Google Analytics
Bachelor’s Degree from an accredited college or university with a concentration in Business, Economics or Computer Science (or equivalent Business Analysis certification and/or relevant work experience)
5+ years in a systems analyst role with in the financial industry
Strong business architectural skills with experience in designing System Flow, Decision Tree & Data Flow diagrams
Must have strong Database querying skills (Oracle preferred)

127

Senior Quality Assurance Analyst Resume Examples & Samples

Co-ordinate testing for projects/releases. Assess projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code itself, within extremely tight timeframes
Schedule and approve the release of projects into the UAT environment; execute complex test plans and the execution of testing
Assess the results of QA tests and take appropriate action; work closely with the development group to resolve defects; escalate issues to management when necessary
Identify and pursue opportunities to enhance personal breadth and depth of expertise and proactively apply knowledge on the job; identify and recommend enhancements or modifications to QA processes in an effort to continually improve overall department efficiency and effectiveness
Create documentation and provide user training
Maintain the regression test cases on the HP Quality Centre
Automation of test cases using the HP ALM Quality Centre
Continually acquire and enhance business knowledge of the ITService Automation strategies and policies

128

Lead Quality Assurance Analyst Resume Examples & Samples

Communicate with technical and nontechnical test subject matter to co-workers, engineers, managers and clients
Possess good communication skills and the ability to understand various sides of issues with an application
Identify tasks and those responsible for tasks
Set schedule estimates, manage to timelines and milestones
Be able to fulfill the roll of any VML Quality Assurance Analyst with little notice
Understands and can learn overall client and VML business needs as they relate to quality assurance
Manages priorities, allocation, and workloads across multiple projects
Has working knowledge of all of the following quality assurance methods: unit, integration, regression, user interface and automated testing
Possesses superior analytical, problem-solving abilities
Has excellent organizational, interpersonal, presentation and communication skills
Can independently provide solutions for complex problems and issues, recommending upgrades, enhancements, and priorities based on independent research, consultation and analysis
Can work on multiple complex tasks against deadlines and shifting priorities and is comfortable dealing with uncertainty, ambiguity and change

129

Quality Assurance Resume Examples & Samples

Bachelor’s Degree in Computer Science, Information Technology or a related field
Experience in IT quality consulting, including quality improvement programs
Master’s Degree of Business Administration, Information Technology or a related field
Six Sigma and/or PMP certification
Prior experience managing vendor relationships

130

Senior Quality Assurance Analyst Resume Examples & Samples

Takes an active role in creating an environment of innovation, collaboration, transparency, accountability and trust
Provides leadership and direction to test specialist in the creation and execution of a comprehensive test plan/test matrix in order to validate system functionality, system enhancements, new product development, etc.. in order to ensure business requirements are met or an issue has been corrected
Minimum of 5 years of experience in testing within an IT, Financial, or Operations Division
Master’s degree in business related field with 3 years of experience is also acceptable
Experience with the peer review process
Effective organizational and prioritization skills with the ability to balance multiple projects within tight timelines
Strong leadership, problem solving and decision making skills

131

Quality Assurance Resume Examples & Samples

Actively participate in helping to maintain a reference document that reflects the latest business and technical requirements
Actively work with Scrum Master, Business analysts, developers and business teams to help troubleshoot, triage issues
5 + years in Information technology as well as 5+ years of experience working with full SDLC
Hands-on experience with understanding and updating Gherkin (Given/When/Then) will be a plus
Strong Knowledge of quality assurance principles, techniques and tools required
3+ years of hands on automation development using SOAP UI with Java or groovy
3+ years of hands on automation development using LISA

132

Lead Quality Assurance Analyst Resume Examples & Samples

Bachelor's Degree in Computer Applications, Math, Business, or Engineering
At least 5 years overall progressive IT experience in the QA field which includes 2 years of experience wit the skill sets listed above
Will also accept Masters degree in Computer Science, Math, Business or Engineering and 3 years of overall experience in the skill set listed above

133

Quality Assurance Software Developer Resume Examples & Samples

Design and develop software systems and web services, including automated/back-end applications
Design and Implement front-end solutions including web dashboards, desktop UI applications
Support, maintain and evolve existing tools and systems
Document, communicate and train the QA staff or any other stakeholder on the tools developed
Participate in Code Review with other members of the QA Development team and shares knowledge of best practices and coding standards
Perform other tasks needed to support the QA department

134

Lead Quality Assurance Analyst Resume Examples & Samples

Must have good SQL and basic UNIX skills
Test Automation experience is required (Robot Framework, Selenium, QTP, etc.)
Experience with Jenkin, JIRA, and QC is a plus

135

Automation Quality Assurance Analyst Resume Examples & Samples

You will help design, develop and implement test plans, scripts, tools using the detailed business requirements document provided by the business analysts
4 - 7 years performing QA in Financial Services
Experience creating and implementing test environments for a client-server or distributed system involving relational databases
At least 4 - 7 years of software testing experience required
Experience of working in Agile methodology preferred
Knowledge of testing methodology
High level of responsibility and Ownership from inception through to implementation

136

Regional Quality Assurance Specialist Resume Examples & Samples

Ability to evaluate information in order to verify accuracy of Willis’ compliance standards
Knowledge of principles and processes of business management
Knowledge of Insurance Products and Brokerage business
Sufficient knowledge of Willis Group Policy to be able to identify breeches in policy
Must be able to maintain and cultivate relationships with Business Unit Compliance Officer and other associates
Presentation skills a plus
Ability to establish priorities, work independently, and proceed with objectives with limited to no supervision
Ability to work in a fast-paced environment juggling multiple priorities
Computer skills which include proficiency with Microsoft Word, Excel and Power Point, as well as navigation within the Internet
Continually improves knowledge and skill proficiency
Bachelor’s degree highly recommended
Ten or more years of insurance industry experience, preferably related to servicing clients

137

Quality Assurance Resume Examples & Samples

Knowledge of Service virtualization SOAP/HTTP, WSDL, Web Services and experience with design and development of virtual services (using Request- Response pair.) and automation scripts using CA LISA
Good understanding (worked) of Synchronous and asynchronous transaction (JMS, MQ series, etc.)
Good understanding (worked) of XML and related specification (XPATH, XQUERY, SOAP, WSDL, etc.) and to manipulate them programmatically
Create virtual service models and images for both consumer and provider side by using CA LISA
Used Scriptable and Generic XML payload parser as data protocols
Interact with developers and architects on collecting requirements, payloads, data for service testing and service virtualization
Coordinate with development and testing teams to ensure the virtual services and VSEs provide full test coverage starting from unit testing phase through to SQA/System testing phases
Support the Dev/QA/Perf teams in the conceptualization and design of detailed solutions that would benefit from virtualization, understanding the IT infrastructure, context diagrams, and application workflow
Using the CA LISA Test/Service Virtualization tool: develop new scripts, modify them, and execute them
Design and implement frameworks for virtualization
Serve as a mentor to the QA test team on the CA LISA tool and service virtualization practices
Work with the QA leadership team to define metrics, and report status of virtualized assets weekly
Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems
Uses considerable judgment to determine solution and seeks guidance on complex problems
Determines methods and procedures on new assignments with guidance
Manages small teams and/or work efforts (if in an individual contributor role)
Lead & deliver a Service Virtualization engagement
Establish a center of excellent for Service Virtualization
Bachelor’s Degree or higher
Minimum of 2 years of experience with Java or .NET programming technology
Minimum of 2 years of experience with SOA Integration technologies to include one of the following; Web Services, MQ OR JMS
Minimum of 2 year designing, developing, deploying, and supporting CA Service Virtualization/ LISA
Supporting a Service Virtualization product/capability (e.g. CA LISA Service Virtualization.)
Experience with Technology Architecture (Client Server and Web, Mainframe), Project Planning and Estimating, Systems Analysis and Assessment; Project Management
HP ALM - Advanced
Microsoft Word, Excel – Proficient
Excel macros – Proficient
Writing SQL queries – Good to have
Web-Based testing experience - Advanced
QTP/BPT Automation Script Execution – Intermediate
QTP/BPT Automation Script Creation – Intermediate

138

Senior Quality Assurance Analyst Resume Examples & Samples

Oversee’s the creation and maintenance of project test cases, test suites, test schedule, and other documentation needed for the successful testing of our game
Mentor and evaluate performance of team members for assigned area
Communicates with development, production, and external QA teams to provide timely and accurate updates related to the project and immediately escalates critical issues to appropriate stakeholders. Provides feedback on the state of the game and testing coverage provided via issues reported in bug-tracking software, timely project status updates, and via e-mail and face-to-face interactions while working with QA Manager
Enforces testing policies, procedures and standards
Manages day-to-day activity in the issue tracking database, including routing issues, providing feedback to testers on the quality of their bug write-ups, anticipating usage issues and making recommendations for inclusions/updates to the database administrator, and performing end-of-project triage

139

Cib-quality Assurance Resume Examples & Samples

Plan, develop, and execute tests against core software products, primarily electronic trading, order management, and market connectivity systems
Design and use frameworks and harnesses for automated testing
Work with developers on improving system testability and creating continuous testing environment
Implement solutions for regression, interoperability, stress, and latency testing
Work with the development team to create and document, and test procedures and tests
Good knowledge of UNIX (Shell/Perl), Python or other scripting language
Understanding and experience of software automation and general development concepts
3+ years writing automated test scripts utilizing such tools as Selenium, QTP/TestComplete, LoadRunner or any other automation tools
Excellent verbal and written skills. Ability to interact professionally with a diverse group of technology resources including QA, developers, business analysts, project managers, vendors and support teams
Ability to multi-task in a fast-paced, high-pressure delivery environment
Experience working with market ECNs such as Bloomberg and MarketAxess

140

Quality Assurance Resume Examples & Samples

Day to Day Management of the(people, process and systems) in the NAM/LATAM team
Review of CITIKYC Records, ensure completeness and adequacy of FCB, MSB, FMB,
Accommodation Accounts and other record types as necessary
Ensure that KYC key aspects of a record meet Citi and regulatory quality standards
Partner with BSU and AML Compliance to resolve KYC issues
Effective and close communication with KYC owners to remediate / improve on the quality of a \ KYC record
Participate in ad hoc projects related to FCB, FMB, MSB, and AA process improvements, new \ KYC platform and other projects as needed
A proven track record with at least 5+ years of relevant people management experience
A proven track record with at least 5+ years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory)
Excellent understanding of cash management and trade products
Excellent knowledge of Citi’s general banking systems
Excellent understanding and comfort with technology
Excellent people management skill
Exceptional ability to influence and motivate partners to the KYC process
Excellent team building and interpersonal skills
Exceptional ability to innovate
Strong analytical and time management skills, excellent attention to details

141

Specialist, Quality Assurance Resume Examples & Samples

Prepare test plans and detailed test cases and scripts
Execute testing, using manual and automated methods
Coordinate activities with other testers and development teams
Prepare test execution reports
Track and report defects and resolutions
Prepare detailed estimates for testing work
Contribute to the sustainment of the newly established testing centre of excellence, including governance, tools, processes, and methodologies
Manage library of test cases and scripts
Participate in management of test tool set and environment usage
University degree in information technology or equivalent
Minimum two years’ experience in a formal testing role, testing across multiple platforms/application types
Experience testing in web, native Windows, and mobile environments
Experience in point-of-sale (POS) or IBMi (AS/400) preferred
Excellent analytical, problem-solving and decision-making skills
Experience using SQL Server and the ability to create complex queries
Experience with tools such as Soap UI, XML Spy, Jira, Test Rail, MS project
Strong written and verbal communication skills and demonstrated experience providing structured deliverables within a development framework
Nimble, adaptable, thrives in a changing environment

142

Cib-quality Assurance Resume Examples & Samples

Delivery and management/maintenance of QA testing deliverables/test assets (including Test Strategies, Test Plans, FPA, Execution Schedules)
Good Experience in banking/financial domain and payment systems
Knowledge on SWIFT Messages
Any Software Testing certification like ISEB OR CSTE OR ISTQB is preferrable

143

Quality Assurance Resume Examples & Samples

Proper analysis skills
Acts as Subject Matter Expert (SME) on the day to day process of conducting quality review of operations analysts work
Expected to meet all productivity goals, quality standards, and performance goals personal and departmental
Minimum 1 years of AML or other financial investigations experience required
1 year of quality assurance experience or equivalent knowledge required
English (Verbal & Written) required for NAM/LATAM
Spanish (Verbal & Written) required for LATAM
Portuguese preferred but not required for NAM/LATAM

144

Specialist, Quality Assurance Resume Examples & Samples

Proactively seek out opportunities to ensure customer resolution on every call
Conduct detailed and extensive research and analysis on all call centre and/or agent level results using a variety of methods such as data mining, call listening, ticket reading, process adherence monitoring etc
Provide statistical data/root cause analysis of trends signifying the presence of a process opportunity that will positively impact performance and improve customer experience
Work closely and in collaboration with partners in Operations, Project Delivery, Product Management etc to identify and resolve barriers to performance and implement solutions
Prepare detailed presentations, supported by data and analytics, to communicate findings to senior management
Analyze documented troubleshooting processes and implement improvements or changes as a result of analysis or new projects or processes
Strong analytical and data mining skills, with an acute attention to detail
Proven track record in analytics and process improvement
Ability to see beyond the symptoms of a business issue, and apply analytics to create solutions in a logical and effective manner
Proven ability to put analysis into a business context and clearly articulate implication and recommendations
Above-average negotiation, interpersonal, and communications skills to facilitate implementation of solutions with partners
Autonomous and disciplined self-starter who can deliver solid results in a demanding and rapidly changing environment with minimal supervision
Proficient in data analytic systems such as MSSQL, Oracle, SAS etc…
Intermediate to advanced use of Excel, PowerPoint
Very good understanding of the Customer Operations Technical call center environment specifically with knowledge of process, tools and systems
Previous experience in an analytical role and/or proven experience in creating and implementing process improvements in a workplace setting
Bilingualism (English/French) is an asset

145

Senior Quality Assurance Analyst Resume Examples & Samples

Ensure team members are complying with SDLC processes
Software Requirements: SQL for analysis and data verification in back-end tables
Java application testing experience
Tibco RV/MQ messaging experience (preferred)
Programming knowledge would be required for software engineer in test role
Education: A Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline is required; or equivalent combination of education and relevant proven work experience that is required for the specific job level
Experience: Typically 5+ years of progressively more demanding work experience that relates to the senior position. Candidate must demonstrate a successful testing career progression
Physical, Scheduling, & Location Requirements: Production support requires off hour work and Saturday work. Needs to be physically present at the office

146

Quality Assurance Resume Examples & Samples

10+ years of experience in Software Quality Assurance, of which 5+ years in leadership role
Strong focus on testing of ETL based applications
Hands on experience with Test/Defects Management using ALM, SQL, UNIX commands and scripting
Program and project management experience
Ability to work with all levels of clients and internal resources
Financial Industry experience required; Investment Banking Technology Experience a plus
Strong Excel and PowerPoint presentation skills
Facilitation of program and project level meetings
Ability to function and contribute in a fast-paced, dynamic environment
Comfortable functioning in a environment of evolving priorities

147

Senior Quality Assurance Analyst Resume Examples & Samples

Create applicable and relevant test cases based on project requirements and coding changes
Conducts pre-defined testing, report defects, and validate bug fixes
Clearly document and communicate bugs or other issues to Project Leaders / Managers, and Developers, as appropriate
As a client-facing position, travel may be required
Understands and adheres to Fiserv policies and procedures
Extensive knowledge of payment industry standards such as ISO8583, EMV, PCI
Experience utilizing payment related test tools such as ADVT, MTIP, transaction simulators
Proficient working in a Microsoft Windows environment, web-based applications, and dealing with hardware and software compatibility issues
Excellent knowledge of SQL statements, with DB2 knowledge considered an asset
Extensive experience following testing processes and methodologies in a QA role
Extensive experience with formal testing methodology and software failure analysis
Excellent analytical, problem-solving and fault isolation skills
Excellent written, oral, and interpersonal communication skills; ability to present ideas in user-friendly language
A good understanding of the financial industry, self-service financial products, switching, transaction processing and settlement and reconciliation

148

Specialist, Quality Assurance Resume Examples & Samples

Perform quality assessment of Call Center agents
Develop and maintain a working relationship with call center leadership
Maintain the witness call monitoring data, file and folder structures for content storage
Tracking of quality assessment results
Perform call research as requested and provide critical analysis of agent performance and interactions with customers
Update daily Huddle Packet communications with pertinent information for CSRs
Regularly completes a variety of paperwork including checklists, time sheets, tracking sheets, evaluation forms, noting or problems requiring attention of other staff members
This position interfaces internally with managers, supervisors, operations personnel including CSR’s, Division IT and corporate IT departments
Knowledge of Windows operating system and all Microsoft Office applications
Knowledge of all Time Warner Cable processes and procedures for call center agents
Knowledge of Basic Internet applications and technology
Knowledge of billing system and order entry procedures

149

Senior Quality Assurance Analyst Resume Examples & Samples

Create and maintain test artifacts and facilitating artifact reviews. Interface and communicate with internal teams and external support groups
Software Requirements: Must be experienced with SQL and Linux/UNIX with some knowledge in OOP concepts and familiar with Java/C++. Additional preferred experience in TIBCO RV/FTL, MQ messaging and UC4
Experience: Typically 5 years of progressively more demanding work experience that relates to the senior position. Candidate must demonstrate a successful testing career progression. Financial industry experience is a plus

150

Qradar Quality Assurance Resume Examples & Samples

Executing test cases and recording the test results using the test case management tool
Reporting and verifying defects using the defect tracking tool
Writing and updating test cases for specific areas, based on functional specifications, using the test case management tool. This includes both manual and automated test cases
Participate in reviews of design and test documents
Set up, configure, and maintain test lab configurations to support various test scenarios and environments

151

Quality Assurance Resume Examples & Samples

Should hold 4 + years of experience in Android/IOS mobile application testing
In depth knowledge on Selendroid or any other testing tool specific for mobile automation testing
Basic Java Skills
Excellent communication skill
Should have knowledge working in a global team

152

Quality Assurance Resume Examples & Samples

To ensure call quality is in adherence with pre-defined quality metrics and processes
To track, monitor and improve overall quality of customer interactions by the Citiphone Outbound Sales unit
To identify defects and areas of improvement and share relevant feedback with trainer for corrective action
Manage all call evaluation related activities as per defined processes
Ensure 100% achievement on evaluations as per prescribed guidelines
Ensure CPO feedbacks are shared and acknowledged on time
Conduct monthly call calibration sessions with supervisors
Conduct monthly mystery calls with RMs, to check product/process awareness
Circulate weekly MIS to track progress of evaluations
Ensure adherence to evaluation timelines as per process and avoid month end skew
Ensure evaluation defects so identified are closed with appropriate corrective action within 48 working hours
Identify CPOs with low evaluation scores and share feedback with Trainer
Education: Graduate
Certifications: Nil
1 year in a similar role with a contact center
Good knowledge of banking products
Proficient with relevant systems
Coaching and development skills
Eye for detail
Strong written and verbal communication skills
Task driven and self-motivated

153

Quality Assurance Resume Examples & Samples

The candidate must be an experienced professional who possess strong auditing skills, a strong understanding of internal control systems within a financial institution and knowledge of the consumer businesses and products
Regulatory and external reporting
Capital Stress Testing
Investor Day and other external presentation documents
Resolution and Recovery
General Ledger Reconciliation and Substantiation (GLRS) and other initiatives
Partnering with Oversight and Control and the business regarding Risk and Control Self Assessments (RCSAs)
Developing recommendations to strengthen internal controls and improve operational efficiency, where appropriate

154

Automation Quality Assurance Analyst Resume Examples & Samples

Minimum of 5+ years of relevant experience as Quality Assurance Analyst
Minimum 3+ years of experience in QTP/UFT
Minimum 3+ years of experience with the following

155

Quality Assurance Resume Examples & Samples

6 years of previous medical claims processing experience required
2 years of previous medical claims auditing experience required Successful candidates will also possess the following
Medical coding certification preferred
Strong research , analytical and problem solving skills
Ability to read and interpret procedure manuals
Must be organized and work well in a team environment
Excellent work ethic and professionalism

156

Quality Assurance Resume Examples & Samples

Regular attendance required
Must be able to meet the physical demands of the job
Perform visual inspections of units per established guidelines to determine major and critical defects. Identify inconsistencies between specifications and actual bulk
Previous training in VF Quality Standards

157

Quality Assurance Resume Examples & Samples

Analyzing requirements, design and processes for the issues that will results in quality problems
Providing feedback to the development teams and other teams
Assist in high impact triages of system issues
Developing QA metrics to measure quality at the different stages of SDLC
And all other job duties as required. To be successful in this role, you should possess
Testing experience on an enterprise-scaled platforms
Ability to learn new technical concepts quickly
Ability to apply technical and functional knowledge and experiences to facilitate the resolution of various software system issues
Understanding of the full SDLC lifecycle, code management, release management, project management
Ability to analyze and report testing results to the management
Ability to multi-task and manage priorities to address performance testing requirements for multiple initiatives

158

Senior Quality Assurance Analyst Resume Examples & Samples

Prepare and communicate quality metrics to QA Management, proactively communicating any project risks or delays
Mentors others in QA methodologies, practices and techniques
Works across the organization collectively to solve application defects
Participates in review of standards, procedures, tools and process
Develops and executes against defined test strategies and test plans
Participates in and facilitates document reviews where applicable, this could include test plans, business and functional requirements
Assist where needed with release planning and coordination
Must perform other duties as required or assigned
Candidate will possess excellent communication (verbal/written), organizational and interpersonal skills
Manage multiple tasks, be detail oriented, be responsive, and demonstrate independent thought and critical thinking
Demonstrated ability to lead complex projects, as well as provide guidance and training to less experienced team members

159

Senior Quality Assurance Analyst Resume Examples & Samples

Works with subject matter experts to oversee the development of test plans, objectives, and test cases within the assigned work stream
Create automated and standardized test scripts to reduce lead time in implementation of new functionality and version releases
Develop business processes and assist in implementing new solutions. This includes creating documentation to capture functionality, standards and process flow
Coordinate with teammates, other internal teams and vendors to resolve issues and product defects
Log, manage, and retest known issues after receiving updates from vendors
Provide off-hour support and monitoring of systems with application management team as needed
Interface with business liaisons, and deployment teams to document requirements, and create test scripts
Create Documentation to standardize business processes, deployments and build out knowledge base
Responsible for Field Communications for upgrades and outages

160

Quality Assurance Resume Examples & Samples

Review of current CQ-P processes
Working with VWGoA CO CQ-P support staff to optimize and automate processes
Aiding in data collection and interpretation for Pilot Hall reporting and technical changes
Developing systems as necessary for automating processes wherever possible
1+ year of relevant working experience
Pursuing Bachelor's degree
Pursuing Bachelor's degree in Engineering or Computer Science
Analytical and conceptual thinking – using logic and reason, creative and strategic thinkin
Creativity and strategic thinking & planning
Strong Microsoft Office skills (Excel, Word, & Access)
Strong focus on process
Strong Excel (macros) and Access skills
German fluency
Previous experience in process development

161

Quality Assurance Resume Examples & Samples

5-10 year experience in Quality Assurance and test automation (2-4 years of development of server side automated testing solutions preferred)
Knowledge of trading life cycle with exposure to trading and matching engines is a must
Understanding of Regulatory and Risk controls will be preferred

162

Automation Quality Assurance Analyst Resume Examples & Samples

Stakeholder engagement and senior management reporting
Working as part of a project team acting as liaison with Project Management, Development manager(s), business analysts, test managers and operational staff to analyse project test requirements in order to prepare suitable testing approaches, plans and scripts
Act as an SME in usage of quality centre and Adherence to standard Test processes and procedures
Design and create test scenarios/cases for DEV/SIT & load these scripts into QC as well as review test cases and adhere to strong high level standards in this area
Automate any repetitive testing, maintain and run this after each full/patch or change has been introduced
Trace test scenarios/scripts back to requirements
Help with Test Execution at all levels where needed and to be able to fill any gaps in support of these areas during critical delivery times
Supporting the UAT phase of testing for major projects/programs and software releases
Complete defect tracking responsibilities, investigating issues and escalating where necessary
Define and support test environment requirements
Create test completion report & check entry/exit criteria for each phase of testing
Strong Communication skills to communicate status, work closely with the business and project teams
Degree level or equivalent working experience
3/4 years of testing experience in the financial services industry
At least 2 years experience using ALM
Test automation experience and at least 1 years experience in using QTP (Quick Test professional) /Load Runner
Foundation level in the ISTQB software testing accreditation is preferable
Strong SQL experience
Dot NET
UNIX scripting
The ability to work on their own or as part of a team and to constantly question themselves around how to do something better and question why they are doing something
Proficient in the following Microsoft tools: MS Excel and MS Project
Strong written and verbal communication and analytical skills
Ability to understand technical workflows/diagrams to create effective documentation
Ability to meet tight deadlines by organising and prioritising workload
A pro-active approach to problem-solving, taking ownership of issues and following through to resolution
Experience of the Project testing lifecycle
Strong partnership skills to ensure the effective management of all stakeholders involved in, and impacted by Test Team activities
Understanding of financial back-office processing
Experience of testing methodologies including test strategy, test plan and script creation and execution
Defect management experience
Technical experience with UNIX, SQL, Oracle databases
Data warehouse exposure in Financial Services industry
Hands on experience with the HP toolset, specifically Quality Centre, QTP, load runner/performance center

163

Senior Quality Assurance Analyst Resume Examples & Samples

Ensure that the Quality System is compliant with the relevant current medical device regulations in Canada, the United States, Europe, and Australia and compliant with the quality system requirements
Ensure that safety-related concerns with released products are assessed and reported to regulatory agencies, as required
Experience in a software development industry preferred
ISO 13485/9001 Internal Auditor required; ISO 13485/9001 Lead Auditor training preferred
Proficiency with all Microsoft Office applications, project management tools, and electronic document control tools
Excellent inter-personal and leadership skills with good salesmanship and negotiating skills
High quality of verbal, written and presentation skills and good problem solving/decision making capabilities required

164

Mortgage Quality Assurance Underwriter Resume Examples & Samples

Minimum 3 years of experience as an Underwriter in a financial services or mortgage banking environment
Minimum 3 years of experience in jumbo underwriting loan for salaried and self-employed borrowers
Re-underwrites selected loans, preparing new credit analysis and cash flow. Assesses whether loan was properly underwritten based on underwriting guidelines, verified information and sound underwriting judgment
Contacts employers and depository institutions for post-close verification of employment, income and sources of funds
Prepares written review of appraisal, credit report and closing documents to ensure that information is accurate, complete and consistent with other documents in the mortgage file
Identifies "Red Flags"
Prepares monthly report of findings, manager's responses and corrective actions. Makes recommendations for additional training or procedural changes to address risks and internal control weaknesses identified during file review
Provides support for Quality Assurance staff by assisting with monthly file audits
Acts as a resource to Residential Lending Division colleagues with respect to compliance policies and underwriting guidelines

165

Quality Assurance Resume Examples & Samples

3+ years of Software Testing experience within a technical environment
Experience managing own QA projects
At least 2 of the following technical skills
Experience of server-side test automation using Java/Python/Perl
Experience in RDBMS, schema and SQL (Sybase or DB2 preferred)
JAVA/C# Development Experience
Linux/Unix/shell scripting

166

Quality Assurance Resume Examples & Samples

Manages and implements the field and internal verification process for Utility DSM programs including the selection and review of assignments, tracks performance against metric, and ensures all necessary forms and materials are completed
Regularly reviews program QC findings. Based on the findings leverages best practices and continuous improvement to implement long term solutions in partnership with the client and ICF Program Managers
Conducts weekly work package reviews and the quarterly SOX finding review
Generates reports to audit, monitor and measure performance and relevant metrics
Occasionally process utility applications to maintain familiarity and skill level required to train support staff
Conducts internal and external trainings to include; webinars, tutorials and conference calls on relevant business processes and standards
Manages the process of regularly reviewing and updating critical program documentation. Documentation to include field verification guides and forms, processing manuals, and policy and procedure manuals. Regularly includes updated industry trends and insights into manuals and procedure manuals to ensure program materials are most relevant
Works as part of a cross functional team including operations, IT, Marketing, and Customer Service/Processing. Regularly meets with Customer Service/Processing lead to ensure best practices and continuous improvement initiatives are aligned on and implemented effectively for the client
Leads training for program management and internal business partners when processes, manuals, or systems get updated
Conduct scheduled and unscheduled review of processing/ application process to see where improvements can be made on flaws, cycle times, processing errors, and other key metrics
Travel may vary from 25% to 50% of the time
Bachelor’s degree (Business, Economics, Supply-Chain, Engineering, Energy, Building Science, Construction Management, Communications) or related trade experience
Experience working as part of a cross functional team
2-3 years related experience
Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

167

Quality Assurance Resume Examples & Samples

Create and maintain test cases, test plans and schedules
Minimum 4 years experience as QA tester on a software delivery team; experience with browser-based testing is preferred
Experience working with a team of employees and contractors, both on and off shore
Experience with WCAG 2.0 standards and accessibility testing and tools
Past experience building and maintaining automated tests, particularly with Cucumber and Selenium, is a plus
Strong verbal and written skills
Experience with software development methodologies and practices (SDLC, Agile, Scrum, Waterfall, etc.)
Bachelors Degree Required

168

Quality Assurance Reviewer Resume Examples & Samples

The jobholder will require sound technical competence and excellent business judgement to deal with queries/issues raised by the Sales Quality Team and customers in order to maintain the creditability/integrity of the business
The jobholder is responsible for the coaching and development of new recruits
Comprehensive knowledge of Financial
Services/industry/products/regulation
Series 7 and 63, life, accident and health licenses
Comprehensive knowledge & understanding of HSBC Sales
Quality Standards & Sales Procedures & application in a holistic planning approach

169

Quality Assurance Resume Examples & Samples

Review and Implementation of changes on quality & food safety standards, product specifications and technical documentation within the factory, or any changes of process
Daily input in all areas of the factory to ensure compliance with policies and procedures. In particular focusing on foreign body control, personnel hygiene, plant hygiene and housekeeping & documentation (as per daily GMP checklist)
Complete customer self-audit questionnaires as required
Daily review of production records and filing of same
To carry out monthly product traceability on beef/ pork products
Participation in mock product recalls as required
Maintenance of the Glass and Perspex audit and ensuring that issues are closed out in a timely manner
Maintenance of the Pest Control contract
Maintenance of the internal audit schedule including monthly toolbox audits
Carrying out technical projects as required by the Technical and QA Manager
Participation in the daily taste panels
Providing cover for other members of the technical department as required
Auditing of the wash down on a monthly basis
Assisting in preparation of factory for audits and arranging traceability's and other documentation as required
Educated to degree ideally B.Sc. Food Science/ Agriculture or similar
1-3 years Quality Experience

170

Quality Assurance Resume Examples & Samples

5+ years of Software Testing/Development Management experience with responsibilities for running the testing function across a broad range of client projects
Experience of Back end testing, test automation using Java/Python
Proficiency in RDBMS, schema and SQL (Sybase or DB2 preferred)
Domain skills or product knowledge
Experience of Investment Banking working culture

171

Senior Quality Assurance Analyst Resume Examples & Samples

Review and gain solid understanding of requirements
Prepare Test Plan, Test Scenarios, Test cases, Traceability Matrix and provide walk-through of the same to BA’s and Development team
Plan and manage execution of test cases
Provide high-level and detail-level estimates
Carry out deployments in QA Environment
Ensure tests that are developed are repeatable, as well as traceable to the requirements
Presents clear and comprehensive status reports for one or more projects according to department standards
Assist in the development of test systems and testing tools, which are compatible with company hardware /software requirements to facilitate testing, and to expedite the overall testing process
Assist in the development of a risk assessments and determine to what level of detail is necessary to adequately validate a project/modification/enhancement clearly meets its predetermined requirement(s)
Review test input/output and makes recommendations on test environments and testbed configurations that are required during the test execution phase, and remove any obstacles that may be presented
Minimum of 3 years experience in testing within an IT, Financial, or Operations Division. Master’s degree in business related field is acceptable in lieu of work experience
Automation experience necessary
Experience in the use of structured
Experience with Selenium/TestNG Java Automation
Proven mobile application testing across multiple platforms (such as iPhone, Android and BlackBerry) is a plus
Proficiency with database technologies and testing techniques
Testing techniques/methodologies and processes
Exposure to Continuous Integration environment such as Jenkins and Bamboo is a plus

172

Quality Assurance Business Analyst Resume Examples & Samples

2+ years or Processing and/or Underwriting, including jumbo and/or non-conforming loans
Advanced Degree
Previous experience in a Private Bank setting
Pipeline Management experience

173

Quality Assurance Resume Examples & Samples

Relational DB knowledge
SQL knowledge
Unix experience
Knowledge of the agile software development methodology
Experience with software testing, test automation

174

Lead Quality Assurance Analyst Resume Examples & Samples

Technically Leads the design and implementation of QA test strategies and protocols within a QA team for testing of software releases
Works with QA Management to support the SDLC with right-sized QA processes & procedures
Establishes and improves best practices in software testing by working with QA team, project managers, BA’s, Mgt and developers
Technically leads the effort in ensuring that assigned projects adhere to agreed-upon functional specification and applicable QA standards
Develops, documents and implements QA standards
Mentoring of QA team members with internal technical training as applicable to QA testing technologies and/or relevant technical disciplines
Regularly reviews and interprets QA results from a department level overview
Provide technical direction to team resources for specific project testing initiatives
Technical input for making decisions to release applications under development to production
Uses ingenuity in applying advanced analytical techniques and organizational skills to identifying and evaluating complex alternatives and to developing recommended approaches to resolving complex quality assurance issues with ongoing process improvement spanning multiple product lines
May lead the interpretation of complex QA issues and problems for technical and non-technical personnel
Interprets aspects of QA findings and protocols for key business stakeholders and Technology Management
Communicates more complex information to both technical and non-technical personnel
Participates in industry QA groups; evaluates issues from QA groups as they pertain to ESPN; strategizes and helps design potential courses of action or process changes
Typically communicates with both internal and external contacts at a variety of organizational levels up to Sr. Technology Management
Participates in interactions with high level management of other departments or units or functions regarding QA issues and problems with assigned applications
7+ years of experience in a structured software environment with direct software testing
Thorough understanding of the Software Development Life Cycle process and the role of QA within the SDLC
Very strong self-management and leadership skills
Has strong knowledge of trends, technology advances, new products, and best practices relevant to QA methodologies & test tools
Ability to present and mentor to all levels of team members and most levels of management
At least 12+ years of experience in a structured software/testing environment with a minimum of 4 years direct test tool experience or application development – or – at least 8+ years of experience in a structured software/testing environment with a minimum of 4 years direct test tool experience or application development and a degree in a computer/software related field
Good Knowledge and experience with programming language(s), relational databases, and new technology stacks and how they relate to testing strategies
Has strong understanding of the scope and operations of most ESPN organizations
BS Computer Science or related technical discipline or its equivalent

175

Quality Assurance Resume Examples & Samples

Check typeset and amended question papers against associated marked-up copy and proofs
Assist and advise colleagues on house-style and layout of question papers
Maintain a secure working environment within the facility in accordance with set security procedures
Communicate effectively and clearly within the immediate team and other teams across the business
Communicate effectively and clearly with external typesetters
Liaise with relevant departments on house-style implementation

176

Quality Assurance Nurse Resume Examples & Samples

1+ year of related Nursing experience
NYS Registered Nurse (RN) and/or Licensed Practical Nurse (LPN)
Solid assessment and documentation skills
Able multitask efficiently and effectively

177

Quality Assurance Resume Examples & Samples

Contributes to the development of Quality Assurance test philosophies and methodologies. Identifies viable test strategies in order to support
Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product
Ensures proper execution of regression test procedures and automated test suites and scripts. Participates in design, code and functional

178

Quality Assurance Resume Examples & Samples

Participate in ad hoc projects related to Focus Client process improvements, KYC platform and other projects as assigned
A proven track record with extensive years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory)
Excellent knowledge of general banking systems
Excellent understanding of AML standards and AML regulatory requirements
Comfort with technology including excel

179

Senior Quality Assurance Analyst Resume Examples & Samples

During the intake process, provide input on the rigor required for adequate testing, timing estimates for testing, required testing documents as well as resource requirements to deliver the work
During a test plan review meeting, work with each functional area and collaborate as necessary to define how the deliverables will need to be tested
For product delivery, ensure all test plan elements have passed, escalate issues when deadlines threaten to compromise test plan completion, work with others on necessary fixes, follow up to ensure all problems are resolved before presenting product to the client
For change management, provide input on the extent and complexity of impact for the change being requested as related to Quality Assurance and provide estimated Quality Assurance resources required to deliver change
When necessary, this person provides day to day work direction and guidance to more junior QAs and contractors assigned to your account
Five or more years experience designing, building, and executing test suites
Understanding of internet and database technologies, web development best practices, internet-based applications and related -quality assurance tools
In-depth knowledge of quality assurance best practices and systems development
Ability to work autonomously on large and complex solutions, and creation of QA strategy and estimates
Ability to handle several projects at any given time

180

Senior Quality Assurance Analyst Resume Examples & Samples

Develop and agree test plans with Professional Services and Development teams
Write test cases in Quality Centre, which support the test plan and identify specifically what is being tested
Carry out tests as specified in the test case documentation and documenting the test results
Log issues on Quality Centre, reporting the issue to the developers and following it up to ensure that corrective action is taken
Re-test bugs to confirm that they have been corrected
Report issues to management where these could have an impact on a major deadline
Gain knowledge of the credit card acquiring business and a competence with OmniPay/ first Data systems to enable the support of other groups within the organisation
Interact with team members and management to improve the efficiency and effectiveness of the team
Adhere to and contribute to company processes and procedures
Any other duties, which may be assigned by the Team Lead / QA Manager

181

Quality Assurance Resume Examples & Samples

Quality Compliance
Quality Investigation
Quality Laboratory
Microbiology
Validation

182

Quality Assurance Resume Examples & Samples

Creating and enabling a robust quality culture, continuously improving consumer and customer quality, and building an organization that executes with discipline and excellence
You will need to deliver key metrics of Finished Product Quality, Risk Management, Regulations compliance, Validation, Quality loss elimination, consumer satisfaction, strong Quality culture, capable people and effective systems
You will influence and partner across functions to deliver the Quality Promise in their module

183

Quality Assurance Resume Examples & Samples

Achieves quality assurance operational objectives by contributing information root cause analysis to our customer feedback survey results
Communicate with engineering, operations, and project management teams to improve SolarCity customer service
Respond to customer feedback surveys, social media and BBB inquiries
Improve quality and quantity of content in knowledgebase articles
Handle escalated customer inquiries including follow up and all communication
3 years of customer service experience in a call center environment
Excellent written and verbal communication skills required (provide writing sample)
Ability to accurately type 55 words/minute
Ability to adapt in a fast pace changing environment
Ability to thrive in a busy call center environment
Proficient in Excel, Word, and other Microsoft and related applications
Ability to communicate effectively over the phone and email
Ability to independently make decisions and solve problems
Ability to stay cool under pressure
Team player attitude a MUST!
Regular, reliable and predictable attendance is required
4 year degree preferred

184

Lead Quality Assurance Analyst Resume Examples & Samples

Identify efficiency opportunities while also exploring innovation and means of implementing new technology/processes around performance and end to end testing activities
Communicate with a wide audience spanning both internal and external teams required to design tests and effectively communicate results
Execute responsibilities in addition to providing oversight and planning activities for testing
Provide domain-level expertise both on the application under test and testing practices
Evaluate testing and message injection methods and recommend enhancements
Implement continuous improvement methods to increase testing scope and effectiveness
Collaborate across teams to optimize test injector capabilities
Work with supporting teams to evaluate alternative test methods and third party solutions
Must have at least half the stated experience on Software Testing (2.5 to 3.5 years)
Financial industry experience is a plus

185

Senior Quality Assurance Analyst Resume Examples & Samples

Elaborate product requirements and define user story acceptance criteria with team
Estimate user stories and tasks to facilitate iteration (sprint) planning
Determine how to test new product and system features. This includes features written with SQL and NoSQL technologies, web services, system services, HTML, C#, JavaScript, CSS, and other web technologies
Demonstrate new features for stake holder acceptance
Perform functional, exploratory, and user acceptance testing
Perform investigation of defect reports in collaboration with the team
Be available on-call 24/7 as an initial point of contact for contact center operational failures. (Note: Responsibility rotates among team members and alerts generally occur less than once a month.)
Bachelor’s degree (preferably in Computer Science or related field), or, equivalent work experience
3+ years testing web applications that include experience with high-volume public-facing secure sites
Thorough knowledge of SQL, JavaScript, HTML, and CSS
Demonstrated understanding of an OOP language (such as C#, Swift, Java)
Technical and professional leadership skills
Strong interpersonal skills, written and verbal communication
Ability to regularly work on-site at our Portland, Oregon location as part of a collocated team
Experience working in an Agile or Scrum environment
Working knowledge of tools like Jira, Confluence, Git / Bitbucket, and Microsoft Visual Studio

186

Lead Quality Assurance Analyst Resume Examples & Samples

Estimate tasks (e.g., using planning poker) to facilitate iteration planning
Determine how to test new product and system features. This includes SQL and NoSQL technologies, web services, and system services
Collaborate with the team to define and build testing tools and test automation
Document test cases that are useful for regressions
Perform root cause analysis for failures
7+ years testing web applications that include experience with high-volume public-facing secure sites
Strong testing skills, proven by a track record of success
Data expertise supporting wellness outcomes
Thorough knowledge of SQL
Scripting (e.g. PowerShell)
Working knowledge of tools like Jira, Confluence, Git / Bitbucket
Background in processing and storing large volumes of health care data

187

Senior Quality Assurance Analyst Resume Examples & Samples

Create manual and automated test cases and test scripts
Perform and track manual and automated testing
Execute regression testing, analyze test results, identify and log defects
Analyze business requirements and technical design specifications to create appropriate test strategies, test plans and test scripts
Map functional design elements to identify potential defects and requirement gaps
Manage multiple testing projects and coordinate efficient test schedules
Design, develop and maintain a library of quality assurance test cases, test plans, checklists and procedures
Report, track and follow-through on software defects and change requests using standardized tools
Provide quality assurance risk assessment during project lifecycle
Support strategies for automation using leading best practices
Review user interface documentation and confirm accuracy with implemented system functionality
Work with Finance, Business Technology, Engineering, User Ops, and Product Management teams to identify high-impact issues

188

Senior Quality Assurance Analyst Resume Examples & Samples

Communicate and interact with appropriate areas on problems, changes and enhancements that may impact data, workflow and /or functionality within Information Technology software
1+ years of Quality Assurance/Testing experience
Understanding of the Software Development Life Cycle
1+ years or relational database experience

189

Quality Assurance Resume Examples & Samples

Minimum of 7-10 years experience working within USAID or on USAID programs
A Bachelor's Degree is required with a Master's Degree strongly preferred
Working knowledge of USAID's management operations (both domestic and overseas)
Knowledge of current policies and viewpoints of USAID
Knowledge of and ability to draft/review contracts and subcontracts
Strong knowledge of, and ability to cite, the Federal Acquisitions Regulation (FAR)
Ability to work 40-hours each week in an office environment in Rosslyn, VA
Able to work independently, remain calm under pressure, meet deadlines, and work well with others

190

Quality Assurance Resume Examples & Samples

Initiate, recommend or provide solutions through designated channels and verify the implementation of solutions
Perform other duties as may be assigned by management
Bachelors degree is preferred
Regular and predictable attendance is required
Ability to conduct and manage project reviews and communicate process improvement recommendations

191

Quality Assurance Test Analyst Resume Examples & Samples

Create and prepare test scenarios and test cases
Execute UAT test cases and analyze results in order to identify potential defects
Assess impact and escalate risks/ issues to appropriate teams/resources to ensure timely resolution
Develop test summary and provide quantitative information to Operational Management regarding accuracy of implementation
Collaborate with SIT team regarding test scenario development and defect identification
Ensure that defects found and corrected are retested comprehensively
Contribute / Maintain the test script library by reviewing existing scripts and develop new test cases
Participate in preparing test plans
Minimum 4 years testing/related experience including testing requirements in any phase of the SDLC
Proven ability to problem solve and influence stakeholders to ensure timely bug resolution

192

Quality Assurance Test Analyst Resume Examples & Samples

Determine Scope and extent of changes
Review all business documentation and identify what testing measurements are required/included in test case development
Create test cases in ALM (life cycle management system) in order to identify test steps and expected results for compliance an reporting against business requirements
Determine and manually build what data is required across multiple system applications
Creation of contact records or other system data
Review submitted data for accuracy
Establish UAT roles to reflect the organizational hierarchy and work process flows
Follow test steps identified and validate actual results against expected results
Assess impact and escalate issues to appropriate resources to ensure timely resolution
Provide risk assessment summary to operational management
Exposure to Siebel CRM (preferred)

193

Quality Assurance Test Analyst Resume Examples & Samples

Develop and execute manual regression, functional, and system level test scripts
Assist with verification testing of requirements, design and technical specifications documents
Work with developers and analysts throughout the test cycle to manage changes to scope
Identify, log and track defects discovered during verification, system and integration testing
Provide recommendations to the Test Coordinator on application readiness
Perform troubleshooting within several environments, including MVS, AIX, Tandem, WIN32, LINUX and DOS
Provide time estimates for test case development and execution
Maintain the Requirements Traceability Matrix
Provide support for User Acceptance Team
Work with and provide Test Lead and/or Test Manager constant feedback on testing progress, defect status, application readiness, and other testing related metrics
Secure test environment and perform the development of test data

194

Senior Quality Assurance Analyst Resume Examples & Samples

Leading a team of 2-4 manual/automation testers for defining test strategy and plans
Automation experience using ALM/QC, UFT and Selenium
Executing regression, stress, load and API testing
Participate in the requirements review with the business and core project team to ensure understanding of business needs and high-level functional changes required
Interpret and analyze detailed design documents outlining gaps and/or issues, assuring coverage of business requirements
Pull and/or build necessary test data to support efforts, coordinating with internal and external IT/Business partners
Test and support Change Controls during production Implementation and troubleshoot any issues that come up during the production Implementation
BS Degree in related area or equivalent experience
Experience with both manual and automated testing including experience with Selenium
Excellent technical/analytical skills and/or strong programming and design skills
Strong organizational and problem solving abilities
Communication & stakeholder management skills
Problem solving skills to develop quick yet sound solutions to resolve complex issues
Ability to work well under pressure in a large and complex environment

195

Specialist, Quality Assurance Resume Examples & Samples

Responsible for executing QA operations and overseeing junior team members as they assess, evaluate, and review operations on the floor (as defined above) against cGMPs to assure real-time observation of activities, issue identification/ resolution including proper and timely documentation. Provides guidance to MFG, E&T, and/or QC to ensure compliance with all applicable regulations and assists in resolution of issues identified. Information must be pro-actively shared across QA and the business including the on-going training of junior team members
Authorized to suspend any operation when the situation warrants. Provides guidance and control directives regarding remediation activities required to continue production. Is required to resolve critical issues within area assigned and may escalate to senior management team based on severity of the issue
Performs independent technical review of documentation during and post-execution of cGMP activities. Has authority to sign off/qualify/train junior staff on QA Operation responsibilities. Ensures all specifications are met and that applicable requirements are completed and acceptable. Ensures all issues/documentation associated with each process in assigned area have been resolved and approved prior to release to the next step and are compliant with cGMPs and SOPs and current manufacturing regulations and site procedures. Analyzes and reports findings to appropriate departments
Works closely with others in the assigned area to recognize opportunities for improvement and drive change through the use of BIFI’s Quality Systems. May be asked to become a certified Green-Belt and be assigned to lead process improvement initiatives via the BPE program. May also attend, as a QA project team member to provide QA guidance and oversight to such improvements
Creates and establishes processes and procedures to ensure compliance and adherence to regulated QA activities for cGMP operations
Capability to establish good relationships with others who have different values, cultural styles and perspectives. Setting high and ambitious goals and standards for oneself and others, continuously raises the bar

196

Specialist, Quality Assurance Resume Examples & Samples

Responsible for the Quality support functions associated with the packaging of products for clinical and commercial batches
Uses existing procedures to solve routine and non-routine problems
Utilize all elements of the quality system to identify, classify and control the status of finished products produced
Well organized with ability to multitask
Ability to work effectively under pressure to meet deadlines

197

Specialist, Quality Assurance Resume Examples & Samples

Demonstrated pharmaceutical quality experience (equivalent to a minimum of 5 years experience). including audit, batch record review, change control, complaint handling and investigations experience
Must have thorough knowledge of pharmaceutical manufacturing, packaging, testing, and distribution processes and associated global regulatory GMP/GDP requirements (US and EU, particularly)
Must have demonstrated understanding of the processes and interactions essential for ensuring and maintaining regulatory compliance
Must have strong task management skills with the ability to prioritize, schedule, and control multiple projects and resources simultaneously under tight deadlines
Must have excellent communication skills, including excellent written, interpersonal, collaboration, and negotiation skills, with a team oriented approach
Must have exemplary problem solving and organizational skills
Must have computer proficiency
Must have attention to detail

198

Senior Quality Assurance Analyst Resume Examples & Samples

Experience in use of automated test tools and test management software (Test Director/Quality Center, Quick Test Professional, LoadRunner)
Ability to effectively manage multiple, competing, high-priority projects with varying deadlines
Strong Knowledge of Project and Software Development Life Cycle Methodologies
We will also be hiring 3-4 junior/ entry level QAs for the team so person in this role will mentor Junior QA Analysts some
Needs to have good communication skills
Be willing to help mentor the junior QAs
Also must be self-motivated & able to work well independently as most of the QA team is in our India office – so this Senior QA will be working independently a lot and will have to organize and lead team meetings across global IS QA, Development, Functional team as well!

199

Quality Assurance Resume Examples & Samples

The Quality Assurance/Control Technician performs routine Environmental Monitoring sampling
Reviews and updates Pentec Health's Standard Operating Procedures. (SOP)
Performs peer review and trending of data
Participates in validation of protocols at the Pennsylvania location
Reviews laboratory investigation reports provided by third party purveyor
Participates in training of other Pentec Health employees
Helps with receipt/sampling/testing/release of products and raw materials. Monitors, performs and documents sampling/testing and inspection of raw material/components/in-process samples and documents the results in compliance with cGMP and Pentec Health procedures
Updates microbiological environmental monitoring results database
Performs acceptance testing of commercially prepared microbiological culture media
Accurately performs in-process inspections. Document all activities on appropriate forms or in the batch record. Reviews completed batch records and issues batch records and associate forms to production
The Quality Assurance/Control Technician maintains quarantine/release/reject system for raw materials, labeling materials and finished drug products
Notifies and escalates variants to process, material or non-conforming incidents to manager when appropriate
Helps conduct investigations of process deviations and notifies production immediately of any problems with in-process testing results
Assist in coordinating equipment maintenance and calibration at the Pennsylvania location
Demonstrated ability to apply independent judgment regarding what needs to be done based on standard choices required. Must be able to recognize the existence of and difference among easily recognizable situations with respect to information or transactions available
Priority setting
Superior and proven Written, Verbal and Interpersonal communication skills
Previous experience with Gram staining and Incubation processes
Proficiency in MS Word and Excel

200

Senior Quality Assurance Analyst Resume Examples & Samples

Leads the business analysis planning and monitoring efforts, requirements elicitation, requirements management and communication and analysis of requirements to ensure they are traceable to the business case and support the goals and objectives of the customer and/or stakeholder
Leads in the planning, testing, and implementation of business process and/or system enhancements to ensure they meet or exceed user requirements, and are completed in a timely fashion
Plans and leads the execution of the business analysis functions for project implementation. Includes production verification, training, documentation, defining new functions and gaining approval from all impacted departments. Ensures all documentation is completed and accurate
Manages project stage, and/or support plan and reacts to variances from the plan. Evaluates resources across projects and adjusts as needed
Plans and defines testing approach, consulting with Business Analysts on a test strategy, evaluating appropriate testing methods for a project assignment, to include: automated, manual or a combination of testing methods and providing advice on prioritization of testing activity in support of identified risks in project schedules or test scenarios
Collaborates with Business Analysts to ensure thorough test cases are developed that are traceable to requirements; works with Business Analysts, Subject-Matter-Experts, and Developers to confirm the accuracy of manual and automated test cases, scripts, scenarios, and suites. Fulfills Moderator role during the business inspection processes
Leads the on-going development of post implementation test scripts to support regression testing as needed
Functions as the liaison between the customers from key business areas, operations, and the technical areas. May develop working relationships with customers to determine priorities, establish target dates, and then work with I/S teams to schedule system changes. Acts on behalf of customers and may fulfill a role representing the customer's interests
Provides team direction, leadership, and guidance. Fosters growth of other analysts in technical, business, and personal development areas. Assess skills of team to identify gaps and develop training program. Evaluates work assignments so projects provide opportunity to develop BA skills and knowledge in new areas. Provide feedback on results produced on BA assignments and input to periodic performance reviews. Responsible for mentoring, coaching and/or training current and new employees on general testing techniques and best practices
Selects and performs appropriate techniques to measure business analysis work; establishes metrics and measurements to track, assess and report on the quality of work associated with: tracing requirements from business case to implemented solution, identifying and eliminating defects through inspection process, and development of test plans/cases to ensure testability of requirements
Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation, efficiency and compliance with established standards (includes test management standards and procedures)
Identifies, researches, and analyzes production problems, develops solutions, and resolves problems. Provides guidance and context in prioritizing and determining complexity of problems and requests. May manage or assist management team in response to significant systems incidents
3+ years experience in Testing/QA with automation experience using automated testing tools
3+ years manual testing experience
Proven experience in test automation and maintaining automation solutions
Insurance knowledge

201

Quality Assurance Resume Examples & Samples

Quality experience in manufacturing of 1-2 years preferred
Well-developed communication and interpersonal skills
Ability to work in a high paced and multi-task environment
Maintains positive team environment
Demonstrated organizational skills and is very detail oriented
Self-motivated and able to work with minimal supervision
Demonstrated capacity to work with Microsoft Office products: Outlook, Access and Excel and other critical computer applications
Ensures that product quality requirements are maintained using predetermined testing methods
Performs incoming inspection and release of incoming raw materials
Performs in-process functional testing and documents appropriately
Monitors in-process part quality for conformance to standards
Manages non-conforming material in Mfg Pro
Maintains in-process defect library
Completes visual inspection of blanks, cups, bottom stock and lids to ensure they are free from defects
Using provided tools, conducts leak tests on cups at required intervals
Conducts critical checks of cup dimensions
Performs all paper testing requirements by checking the following: basis weight, width, adhesion, pin hole testing, dyne check, delamination, wicking, moisture, heat seal, coat weights
Performs tear downs, and ensures that all packaging and contents match the product specification sheet
Releases product for shipping and disposes of defective product
Separates defective product and replace it as needed
Records testing of product on data sheets and reports any irregular data to Supervisor
Approves any release of finished product for storage
Empties trash container of tested cups into a cart for disposal
Notifies Quality Assurance Supervisor of any problems that arise that are beyond the scope of the QAC’s duties
Maintains 5S in assigned area by keeping work area and equipment clean and orderly
Once qualified, instructs and trains other QAC’s in proper procedures regarding all work tasks
Communicates with oncoming shift about any issues
Actively participates in daily team production meetings – communicates key items within the plant environment on safety, quality, maintenance, production and continuous improvement
Fulfills overtime requirements as necessary
Adheres to plant and corporate safety policies by performing duties in a safe and orderly manner at all times
May assist in other areas or perform other duties as required by changing business needs

202

Senior Quality Assurance Analyst Resume Examples & Samples

Participate in the creation and execution of test plans and test cases
Proficiency with SQL and an understanding of relational database systems
5+ years of experience in enterprise software development

203

Senior Quality Assurance Analyst Resume Examples & Samples

Ideally we’re looking for someone with 5+ years’ experience in Quality Assurance who can apply QA best practices. Someone who has strong troubleshooting skills and can create test plans, test cases, and perform test automation
We use Selenium to create our automated tests using Java and expect our QAs to code. Having this experience is our preference, but if you have good experience using any other Object Oriented Programming language, this could still be a good fit for you!
We also really like candidates that have experience applying Agile development/testing methodologies
Experience using SQL is also very helpful
For the education requirements, we’re looking to hire someone with a Degree in Computer Science/Software Engineering

204

Senior Quality Assurance Analyst Resume Examples & Samples

Conduct tests to ensure the applications functionality according to business standards on any size and scope of projects
Proactively takes initiative and demonstrates a high level of accountability
Develop test plans, scenarios and cases used in testing based on business requirements, technical specifications and/or product knowledge to ensure they function properly
Enforce standards and regularly participates in process improvement activities
6+ years direct experience functioning in a quality assurance environment
Bachelor's degree in a related field, or equivalent educational/work experience
Hands-on experience with Security/Penetration Testing
Knowledge and experience with the following technologies: ASP, XML, HTML, IIS, ASP. NET, and MS SQL Server
Above average analytical skills
Above average knowledge of Microsoft office
ActiveX Client / Server Application Architecture
Experience within an Agile/Scrum environment preferred

205

Quality Assurance Resume Examples & Samples

Provide expert technical and quality support in microbiology, aseptic Manufacturing, validation, new technologies, and sterilization
Assist the sites in the trouble shooting of day to day problems related to microbiology and sterile manufacturing which are escalated to regional office and Interact with site management to address critical quality and compliance issues
Standardize and Harmonize all applicable standards, procedures and practices related to microbiology, aseptic manufacturing, environmental monitoring and contamination control
Ensure compliance of the processes, procedures and practices with existing standards, policies and procedures
Support in regulatory inspection preparation, audit support, audit response and remediation strategy, including regional quality actions and risk assessments across the region
Support sites in microbiology and sterility assurance related investigations, CAPA activities and implementation of corrective actions. Perform gap analysis to plan actions for continuous improvements

206

Quality Assurance Resume Examples & Samples

Ensure QAPM divisional quality processes are followed by the QA and development teams
Communicate with developers, project managers, and management on project and testing status
Ensure deliveries under their ownership meet the defined standards and work towards improving these in an ongoing basis
Manage a broad portfolio of projects simultaneously, and run one or more distinct delivery teams facing off to diverse senior clients from development, support or business domains
Liaise with the QA and development teams to understand how testing is currently performed and propose improvements and implement improvements
Demonstrate sound judgment in in tool/process selection and work with teams to implement improvements in a pragmatic manner
Build internal applications as needed to support the QA team and automate manual QA processes (test environments, tools, reporting, etc.)
Manage and coordinate the testing effort for regular software releases, and build and train the team to improve the testing process over time
2+ years of Management experience with responsibilities for running the testing function front-to-back

207

Quality Assurance Resume Examples & Samples

Develop and conduct Quality Assurance Reviews to (i) ensure due closure of audit issues and (ii) align with the annual plan and Key Operating Procedures to determine compliance with the control framework, through observation, sampling and testing
Providing input to Quality Assurance Review Key Operating Procedures
Preferably the AVP candidate will have 7 years plus of experience and the Associate candidate will have 3 years plus of experience in a legal, compliance, operations, audit or regulatory background within the financial services industry
Have considerable experience in monitoring, audit or quality assurance
Maintaining accuracy
Lean and/or Six Sigma Process experience
Professional business attitude in the workplace
Strong interpersonal skills to enable the building of strong, open dialogue-based relationships with relevant stakeholders

208

Automation Quality Assurance Analyst Resume Examples & Samples

Design and implement tools/utilities to automate QA processes - including app development and maintenance
Reporting to all stakeholders on QA status and progress
SQL, UNIX/Linux
Test estimation, scheduling and reporting progress
UI Automation tools – TestComplete

209

Lead Quality Assurance Analyst Resume Examples & Samples

You will be responsible for the complete QA and testing process for multi-platform, cross-functional application systems
You will serve as the subject matter expert in the development and application of tools, techniques and methodologies of Quality Assurance and employs these tools with acute proficiency
Oversee management of the entire testing effort from planning to closure for all work streams in the project, including other QA analyst on the project(s)
Assume responsibility for quality assurance and testing strategy of one or more critical business application systems
Integrate the deliverables from the work stream testing efforts into a comprehensive Quality Assurance deliverable
DICE_TA
LI-ME1

210

Senior Quality Assurance Analyst Resume Examples & Samples

Develop testing strategies to effectively and efficiently test new capabilities and bug fixes
Responsible for all aspects of testing from identifying scope and scenarios to executing end-to-end testing
Create and manage multiple test plans for simultaneous projects and understand the impacts and priorities across all platforms
Introduce new testing techniques and tools based on experience, research, and new industry concepts that impact the Quality Assurance and/or Technology department as a whole
Subject matter expert on multiple product platforms. Performs advanced testing in those areas
Demonstrate understanding of multiple systems and integration points from a technical aspect
Mentor and coach less experienced team members, working with Quality Assurance management to measure progress
Partner with SETs and technical resources to implement automation according to effort and ROI
5+ years of Quality Assurance experience
Bachelor’s degree in computer science, engineering, or math preferred, or equivalent technical experience accepted
Experience building test plans and managing test scope for integrated systems
Experience mentoring and coaching less experienced team members
Experience in fleet mobility and transportation industry

211

Senior Quality Assurance Analyst Resume Examples & Samples

Manage customer feedback channel through designed closed loop process to classify, route and fulfill requests within defined service level agreements to achieve customer satisfaction and promote a rapid response culture
Determine KPIs and report metrics related to operational channels including feedback, defects, enhancements, content, support, training, usage analytics, order and registration, etc
Standardize, document and improve backend processes to achieve a lean and sustainable business model. This includes feedback management, content playbook, user registration, testing and performance reporting
Govern version control of application technical specifications for production web and mobile solutions to ensure business rules, functional requirements, data refresh cycle times and workflows are maintained
Validate all bug fix requests, submit support ticket with detailed work instruction for managed service, coordinate weekly prioritization/status calls and effectively manage delivery to monthly release schedule
Leverage solution expertise to provide “first point of contact” troubleshooting support to customers via email, phone or web share when possible
Support new development project teams through requirements gathering, validation testing and production audits. Participate in project status meetings, help identify risks and provide thought leadership
Lead all quality assurance efforts for web and mobile. This includes writing, planning and executing test scripts for weekly smoke screens, monthly bug releases, quarterly enhancement releases and projects
Support business teams on batch data/content load and conversion initiatives. This includes managing a small activity matrix of events, template validation and process coordination with managed services
Owner of order and user registration process and execution. These must be completed within in a timely manner and will require coordination with channel manager for conflict resolution
Maintain close liaison with the IT Operations, Hydraulics IT and TCS Managed Service teams to remain aligned with current quality assurance tools and production support best practices. Expected to be a thought leader for business process improvement opportunities
Maintain close liaison with IT CFCOE, Hydraulics IT, TCS Managed Service and Vendors to support requirements and be final testing validation for all new web and mobile development efforts
Responsible for general user training for the short term and transitioning of training curriculum to the Training Department for long term (webinars, classroom, Eaton U, etc.)
Minimum of 3 years of experience in application life cycle management, application development, information systems, or application quality assurance
Relocation benefit is not offered for this position, must be located within 50 miles of Eden Prairie, MN
Master’s Degree in Business, Information Systems, and/or Computer Science from an accredited institution
Project and/or Application Lifecycle Management is desirable
Experience working with managed services is highly desirable
Experience with Eaton’s ProLaunch and/or a systematic gated launch process is highly desirable
Position Criteria
Basic understanding of closed loop processes and customer support is highly desirable
Experience working in project and team environments
Possesses excellent verbal and written communication skills
A thorough technical knowledge of web and mobile application ecosystems and able to lead operational excellence in backend process planning, documentation, testing and general project support with both in-house and contracted teams

212

Quality Assurance Resume Examples & Samples

Provide quality oversight of the TEIC including assessment and approval of temperature excursion investigations
Serve as the Quality Unit SME for TEIC processes and issues to drive continuous improvement
Collect metrics related to the Quality assessment and approval of TEIC events
Provide quality oversight of Clinical Trial material distribution operations within Zone 1 (North/South America) including deviation review/approval and issue resolution
Provide quality oversight of the sourcing and distribution of study-related non-drug supplies (ancillaries)
Perform batch release activities for non-modified commercial products that are received into the distribution network for distribution to clinical sites
Collaborate both internally and with collaboration partners to identify opportunities to standardize operations, increase global harmonization, and identify improvement opportunities
Provide updates to management regarding the Quality performance within areas of oversight
Network, both internally and externally, to understand best practices, share knowledge, participate in tactical and strategic business planning, and to ensure all Quality requirements are met or exceeded
Bachelor’s degree in a science related field
2+year's of GMP/GDP experience
1+ year of experience in Trackwise strongly preferred
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
High-quality skills to include: ability to prioritize, interpersonal/people skills, problem solving
Clear understanding of all GDPs, policies, procedures, and guidelines related to distribution and storage of IP material

213

Senior Quality Assurance Analyst Resume Examples & Samples

Research challenges being encountered by team members with tools and runtime to reduce downtime created by bugs or configuration problems. Track to resolution
Find and report bugs in code, assets and tools. Research and properly update and assign bugs written by other members of the development team. Identify development resources needed to fix bugs. Track bugs to closure. Check in fixes when appropriate
Write up documentation including system reports, test cases and tracking documentation for use by the QA department and Production
Evaluate existing and planned systems for trends that threaten larger problems in the future. Utilize debug output from runtime to track resource usage trending. Evaluate trends in the bug database to identify risks
Assemble and deliver milestones, demos, and final builds. Assemble and smoke test builds to be sent to third parties, such as publisher QA, 3rd party test groups, and usability
Aid in the development of test automation, test levels and QA tools – Identify tests in tools and runtime that can be automated, request and track progress of automation tools. Identify areas in which new tools would reduce time spent by QA and increase coverage/efficiency of task performance. Aid in the development of test levels for use by the QA department
Perform testing of runtime and tools on all platforms using ad-hoc and guided methods for verification of requirements as set for by the development team, the publisher, and the 1st party console manufacturers
Reproduce and isolate bugs found by publisher QA and other members of the development team, including crash tracking and reporting
Aid in the management and monitoring of all asset and code builds – this includes aiding the tools team in maintaining the build processes, as well as identifying errors in code and asset building in a timely manner

214

Lead Quality Assurance Analyst Resume Examples & Samples

Supports the implementation of company programs to ensure the success of the Company
Works with business and information technology leaders to properly set priorities, to manage incidents and escalations, and to predict and resolve problems that may occur. Initiates corrective actions and preventative measures
Plans and manages technology processes and practices to ensure that programs are aligned with company business goals and objectives. Responsible for budget management of department and project cost centers
Develops strategic and operational plans for the work group, manages execution, and measures results
Develops technology plans including resource utilization, capacity, budgets and capabilities. Manages the allocation of resources to both development projects and sustainment services
Experience in software development and quality assurance testing (9 Years)
Experience instituting test process, practices, methods, and tools including test automation and performance test capabilities (9 Years)
Managing teams of Software Quality Assurance professionals including test analysts and test engineers both onsite and offshore (9 Years)
Financial and budget management, sourcing and procurement, vendor and contract management (9 Years)
Bachelor's degree with coursework in Computer Science, Information Systems, Informatics, or related field or degree equivalent; and/or work experience in Software Development Quality Assurance (9 Years)
Outstanding organization and planning skills
Ability to explain complex issues in common terms
Ability to handle numerous concurrent tasks under time constraints, effectively prioritize and execute tasks in a highly dynamic environment

215

Specialist, Quality Assurance Resume Examples & Samples

3 or more Years College or University degree (preferred: Engineering, Construction, Quality, Safety and/or similar fields)
Preferred 1 or more years of exposure / experience on various Quality / Standard / Inspection Process for Base Support Services / Military or Commercial Construction Projects and/or various Technical/Testing Procedures
Preferred certification in any of the following NAVFAC/USACE CQM (Construction Quality Management), ISO Training / Certifications (Internal or Lead Auditor), Six Sigma or equivalent
Training or knowledge of OSHA 1910 & 1926, NAVFAC, USACE, UFC and UFGS standards
English communication skills: must have very good level of proficiency in spoken / verbal, written and comprehension of the language
Able to read and interpret/understand Contract requirements, Statement of Work, Technical Drawings, Manufacturer Manuals, Operating and Testing Procedures, Training Procedures, Task Orders, IDIQ and Performance Metrics
Familiarity with various measuring tools
Ability to operate/drive motor vehicles

216

Senior Quality Assurance Analyst Resume Examples & Samples

Education Level: Bachelor's Degree
Major: Bachelor’s degree in computer science, programming or related field or equivalent
Years of experience required: 4 years
Ability to show analytical qualities through information gathering and preperation in the form of business requirements, test plans and scenarios, presentations, diagrams etc
1 year EDI test experience or can demonstrate a full understanding of at least one EDI transaction including the technical companion guideline for the transaction
Test experience in any: 834, 835, 837 EDI files
1-2 years healthcare experience with 1-2 years’ experience testing a Payor System/Claims platform in one of the following domains: Claims, Enrollment, Financial, Provider - Payment Services Provider/Clinical, Pharmacy, Billing
4+ years of broad QA/Testing experience to include Web, Client, File and Database testing
1-2 years of database SQL experience in integrating databases both OLTP and BI domains
270/271, 276/277, 278 HIPPA experience is preferred
Payor claims platform domain knowledge
EDI read and edit capability. Ability to translate TR3/companion guide to EDI file
Intermediate to Advanced SQL Skills
Written and verbal communication to communicate effectively with developers, business analysts, project managers, functional managers and business partners
Advanced ability to think through negative and alternate test scenarios
Understanding of web-services and ability to test them using tools such as SOAP UI
Understanding of claims platforms and payor systems
Technical skills to understand development environments, solution architecture, servers, version control, data modeling, scripting, and test automation tools
Ability to formulate test strategy, test planning and test data creation and management
MUST become a key contributor in all works sessions and scrums (or waterfall sesions) by having the ability to think quickly and provide analysis, questions and facts to the team
Ability to partner effectively with business teams and become their advocate and SME

217

Quality Assurance Resume Examples & Samples

Analyzing critical Commercial Bank and wholesale lending metrics and performing detailed risk and control assessments to identify areas requiring detailed testing
Implementing specific testing strategies for high risk areas
Sampling end to end transaction processing (back to source documentation), and resulting balances reported externally, as well as assessing the effectiveness of key controls and documentation including Risk Control Self Assessments (RCSA)
Communicating issues and presenting recommendations including opportunities to strengthen internal controls as well to improve operational efficiency
Staying current with evolving industry and regulatory changes and analyzing impact to external reporting process and compliance
Coordinating QA activities with the Corporate Financial Reporting QA team
Meeting frequently with Audit and SOX teams to ensure proper coverage and eliminate duplication of efforts
Qualifications
6 to 10 years in an Audit, Accounting, Credit Risk, Internal Control and/or Finance role
CPA and/or MBA preferred
Knowledge of Regulatory/SEC reports and related requirements
Knowledge of and experience with credit risk systems
Solid analytical and creative thinking skills
Strong leadership skills and dedication to meeting deadlines
Ability to document and prepare executive-level presentations of findings (PowerPoint)
Good judgment and a willingness to make decisions
Ability to make connections and understand potential impacts across entities, businesses, and functions

218

Quality Assurance Resume Examples & Samples

Responsible for managing and provide strategic support to QA's and floor by achieving C-Sat and Metrics
Meet the client SLA's
Run reports and do analysis on missed SLA's
Drives continous improvement projects in the team along with improvement from the metrics stand point
People development and high employee satisfaction
Ensure adherence to all internal controls
Act as change catalyst by way of driving and sustaining change
Drive adherence to all aspects under GDF implementation
Ability to collaborate across multiple teams for process improvement and standardization of projects
Good People management Skills
Transition knowledge essentials
Group facilitation experience is of strong value
GB trained or certified professional

219

Quality Assurance Resume Examples & Samples

Improves customer service quality results by studying, evaluating, and re-designing processes, establishing and communicating service metrics
Quality calibration and collaboration with respective Quality team to ensure Quality Monitoring standards are refreshed every quarter
Review internal escalations or dissatisfaction and work with CE lead and Quality team on action plans and implement changes
Ensure CSAT transactional surveys meet the targeted response rate. Weekly CSAT invitation call out reporting
Review CSAT triggers with CE lead, Quality and Operations team and to create action plans and preventive measures
Work with CE lead and respective Quality team to drive Quality initiative and improvement
Ensure accurate reporting on Customer Experience metrics back to Global Operations
Ensure Quality on translation service process for APHD – for Assurance only
Drive the order management process creation and integration; Ensure the process delivers business value
Continuously verify the process is fit for purpose and drive the process improvement effort
Manage process exceptions that may occur with Operation team
Ensure proper training and compliance with Global order management rules
Passionate about the role and customer service
Relevant knowledge, skills and experience

220

Senior Quality Assurance Analyst Resume Examples & Samples

Experience with a comprehensive Information Technology Infrastructure Library (ITIL)-aligned Quality Management System
Five (5)+ years experience with Quality Assurance activities
Experience with Microsoft applications including Word, Excel, and Outlook
In addition to specific security clearance requirements all Department of Homeland Security SOC employees are required to obtain an Entry on Duty (EOD) clearance to support this program
Maintenance and development of a Task Order specific Quality Control Plan (QCP)
Ensuring high quality of all contractual deliverables
Validation that work products have been completed satisfactorily
Timely delivery of all contractual deliverables
J3 Task Order process maintenance and execution

221

Senior Quality Assurance Analyst Resume Examples & Samples

Experience with Agile Development Process (SCRUM, Kanban)
Experience in implementing and using automated testing tools
Ability to work effectively with distributed teams and embed best testing practices
Ability to work across multiple products and work streams simultaneously
Xamarin Test Cloud
QTP
UFT
Experience in testing continuous integration with VSTS and Jenkins
Experience with mobile testing (iOS, Android, Blackberry, Windows)
Experience with Test Driven Development

222

Lead Quality Assurance Analyst Resume Examples & Samples

Lead QA resources
Create best practices to manage QA processes and tools across separate development teams
Develop a strong understanding of the application and domain to perform hands-on testing of the services from a technical perspective
Manage the status of defects/enhancements in the change management system and provide updates to the team on a regular basis
Help troubleshoot issues that arise during project lifecycle and operations
Attend/conduct meetings with the IT teams, business teams, and vendors to discuss testing updates
Communicate ideas and information tailored to the style and needs of the audience (technical and non-technical)
Proactively identify ways to improve testing processes and techniques
Build strong and sustainable relationships with internal and external stakeholders
Bachelor’s or Master’s degree in a technical field such as computer science or computer engineering preferred
Strong project management skills with the ability to handle multiple responsibilities
Thorough understanding of standardized testing methodologies and quality assurance processes
Previous experience in all stages of application testing, including functional, usability and regression testing of web based applications
Previous experience as team lead, supervisor or management role using coaching and training skills for ongoing development of team members
Knowledge in software tools such as SOAPUI Pro, SharePoint, JIRA, Rally, MTM, TFS defect management, and change management
Airline experience is a plus

223

Senior Quality Assurance Analyst Resume Examples & Samples

Minimum of 10 years of QA technical experience
Minimum 5 years of web testing experience, in a combination of both marketing and IT fields
3+ years of QA automation experience w/ QTP (experience must be current within the last 18 months and must include coding for automation, without reliance on record and playback scripting )
Ability to create clear, concise detail oriented test plans/cases
Experience using HP Quality Center or ALM Test Management Tools
Strong comprehension of an SDLC process
Strong grasp of current web technologies
Experience in agile/iterative environments
Experience using automated testing tools and emulators for app testing
A current QA certification from an accredited organization (QAI, IIST, ASTQB, ISTQB) is strongly preferred, but not required
Experience using HP QTP v11
Strong knowledge of automated testing tools, techniques and methodologies
Skilled at analysis and troubleshooting on web-based software
Experience solving business problems with technology
Must be confident working with external clients and internal client teams
Keep abreast of new technologies, implementation methodologies and industry best practices for interactive quality assurance
Experience using bug tracking tools
Experience using formal software development methodologies
Experience in back-end database testing; creating and analyzing database queries, preferably SQL Server 2000 and up
Numerous programming languages (Java, JavaScript, C#, PHP, Objective-C, Python, Ruby, etc)
Enterprise level content management and/or collaboration tools (Adobe CQ, SharePoint, Jive. etc)
Content distribution networks and other media delivery platforms such as Scene 7, YouTube, BrightCove
Browser performance testing, load testing
Rich internet development (AJAX, Flash, Flex, Silverlight)
Mobile development (Phone Gap, Titanium, mobile web and application development)
Social integration or Apps with Facebook, Twitter, etc
Web analytics packages (Google Analytics, Omniture / SiteCatalyst, Unica)
Search engine optimization techniques and tools
Behavioral targeting or end-to-end marketing optimization (CRM type tools, A/B testing, etc)
E-commerce or other monetization technology integration (experience with Insite a plus)
Integration tools & techniques (ESBs, Orchestration, SOA, XML, JSON, SOAP, REST, etc)
NIX, Windows, and Mac OSs
Hosting / Cloud / SaaS offerings
Excellent interpersonal skill set with a self-starting attitude, team-player, and flexibility. A fast learner (new system and test equipment applications) and high degree of creativity and initiative is expected
Capable of working independently and able to manage large projects with minimum supervision
Solution oriented mindset - creative use of technology and alternative approaches. "No" is not in your vocabulary
Able to work with teams to balance solution vs. budget, schedule, and tools
Appreciation of high quality visual design, marketing strategy, business strategy, and user experience disciplines
Cool under pressure, able to manage many details and priorities
Focus on front-end testing including browser compatibility, pixel perfect execution across various channels including web (Desktop and Mobile), Messaging (Email, SMS, Push), Native Apps (Mobile, Kiosks), Social (Tools, Apps, Integration), E-Commerce, and Online Video
Enthusiasm to learn new technologies and automated testing tools to improve efficiency, and ability to do so quickly, on the job

224

Senior Quality Assurance Analyst Resume Examples & Samples

Partner with leadership and customers to track and understand defects; Assume accountability and/or ownership to work defect through to resolution
Proficient in SQL to allow for data analysis and data exploration of quality issues that surface
3+ years of Healthcare payer data analysis experience with one or more of the following: Medicaid data, Medicare data, Healthcare Exchange data or Commercial payer data
5+ years of Data Warehousing experience
2+ years of data analysis experience using one or more of the following BI Tools: Tableau, Cognos, SAS, Business Objects or ESRI
5+ years of experience as Quality Assurance Analyst
State Medicaid Data Warehouse or Medicaid Management Information Systems experience
Experience with NY State commercial healthcare payer data
Strong working knowledge of data quality and master data management concepts
Strong working knowledge of change management and incident management procedures and best practices
Proficiency with MS Excel, MS Access and MS PowerPoint
Excellent problem solving skills, including managing multiple priorities, and researching conflicting and/or inaccurate data
Experience communicating data analysis results, including trends and opportunities, both verbally and in written form, to clients and the business
Experience analyzing business processes/workflows, and providing evaluations, benchmarks and/or process improvement recommendations

225

Quality Assurance Co-ordinator Resume Examples & Samples

Ensure that the provision of WCPPE’s work based learning programmes is delivered by the institution at high-quality, working proactively with others and adapting the delivery of services according to customer requirements
Facilitate standardisation meetings and complete standardisation activities providing effective feedback to assessors
Establish working relationships with key contacts, developing appropriate communication links with the University’s Schools/Directorates and outside bodies as required
Manage the performance, induction and development of the team
Support and guide team members in welfare issues, escalating as necessary to specialist support areas
Create specific working groups from colleagues across the University to achieve WCPPE objectives
Develop and deliver training within Quality Assurance
Quality assure candidate evidence and portfolios, as measured against National Standards
Complete assessor and peer observations
Investigate and analyse specific issues within Quality Assurance, creating recommendation reports, supported by advances within the field
Engage with the External Quality Assurance process of Awarding Bodies, actively participating within these networks and providing WCPPE with recommendations for developments of established processes and procedures from these
Support the delivery of Modern Apprenticeships
Maintain personal and professional knowledge through continuous professional development, keeping up to date with advances in WCPPE courses and Training, Assessment and Quality Assurance (TAQA), City and Guilds Award
A registered Pharmacist or Pharmacy Technician qualified to D34 / V1 or TAQA IQA Standards
Demonstrable experience of continuing learning and development with knowledge of the requirements of Awarding Bodies
Previous experience of delivering teaching or training to Pharmacists and / or Pharmacy Techniciants
Ability to recognise individual needs and adapt accordingly in line with equality and diversity
Excellent communication skills both orally and in writing, with previous experience applying these skills to a variety of settings (e.g. training, presentations, business cases)
Excellent organisational skills, with previous experience independently planning and organising your own work, or that of a team, to meet conflicting deadlines
Substantial knowledge of the Quality Assurance Process
Self-motivated with previous experience of working on a task independently and in collaboration with others
Good IT skills, with the ability to use an electronic portfolio
Teaching Qualification
Evidence of a flexible and adaptable approach to work
Experience of managing a team

226

Lead Quality Assurance Analyst Resume Examples & Samples

Review and analyze artifacts and deliverables throughout the SDLC
Provide risk assessment and other feedback throughout the SDLC
Map requirements to functional design elements and/or system workflows
Map functional design elements to rule sets and tests for test case and test script creation
Lead onshore and offshore junior QA resources
Create manual and automated test cases and test case scripts
Troubleshoot complex setups to isolate, determine, and report defect root cause
Provide feedback and risk assessment on potential defects and functional/requirement gaps
Document defects with detail, accuracy, and conciseness while ensuring defect reproduction
Perform automated and manual testing, analyzing, and documenting associated results
Review user documentation for accuracy of implemented functionality descriptions
7+ years of experience as a Quality Analyst
5+ years of functional, performance and UAT testing experience
5+ years of experience in Data Warehouse and ETL data validation
5+ years of SQL experience in writing test scripts
3+ years of hands on experience with XML file validation
1+ year of experience in a UNIX environment
1+ year of hands on experience with testing tools such as HP ALM, QTP, Junit, JIRA
3+ years of experience working with offshore teams
3+ years of experience leading a QA team
Familiarity with Agile development
Software Quality Assurance Certifications preferred

227

Quality Assurance Resume Examples & Samples

Responsible for overseeing overall testing activities for multiple programs
Manage teams of testers across multiple locations and ensure all products and deliverables are of the highest quality
Independent, fast starter capable of breaking down and solving complex problems. Possess an aptitude and passion for helping solve complex business problems in a dynamic and fast paced environment
Strong focus on quality coupled with strategic thinking as well as proficiency in working with Agile, Waterfall and/or Dev Ops models of software development
Work closely with Business and Application Development stakeholders in a demanding work environment
Responsible for budgetary exercises and estimations
Mentor and train team members
13+ years of testing experience with Functional/ Regression testing and Application Support
Experience in leading a team both onsite and offshore
Proficiency in test automation
Excellent communication skills – both written and verbal
Experience with Testing Tools such as Test Complete, Selenium (Protractor), QTP/UFT, Junit, ALM, Jira, etc

228

Quality Assurance Spec Resume Examples & Samples

Participate in the development and writing of Quality systems and QA related procedures
Participate in or lead as SME the gap analysis for current SOP/practices with the various subject matter expert to ensure compliance with CQPs/DPs revision, where gaps are identified, ensure that an implementation/mitigation plan is in place and follow-through to completion
Ensure timely release of raw material and bulk BDS
Ensure timely investigation and report for customer complaints
Ensure up-to-date supplier quality management and SCAR/CAPA follow-ups
Ensure timely issuance of quality controlled documents
Ensure all change requests are evaluated for product/licence impact, properly classified and tracked to completion
Owns and conduct training for the various quality computerised systems (e.g, TrackWise, BPLM) and support any upgrading initiatives of these systems by corporate/division
Work with the various departments to ensure timely completion of Product Review/Product Quality Review
Support the compliance, audit, regulatory and training activities as required and any other responsibilities as assigned by QA Supervisor, QA/QV Manager & FQMR
Quality systems knowledge
Good knowledge in the various regulatory requirements
The candidate should have at least a degree in pharmaceutical sciences, life sciences, biology,’ biotechnology chemistry, chemical engineering, or a related discipline. Additional certification and trainings such as auditor training or QP training will be advantageous
A minimum experience of 2 years in the pharmaceutical or biotechnology in quality assurance, GMP/GLP compliance, operations or validation, ideally in a multinational company
Understanding of FDA/Eu cGMP and ICH guidelines, any exposure/experience to the international regulatory network/audits will be advantages
Able to logically solve problems in order to find timely solutions
An ability to interact and communicate with all types of personalities in an effective and diplomatic manner

229

Quality Assurance Resume Examples & Samples

Must have strong communication skills and ability to work effectively in a collaborative environment
Preferred Majors: Computer Science / Biomedical Engineering /Software / Bioinformatics
Quality assurance experience (related to SW) strongly preferred

230

Senior Quality Assurance Analyst Resume Examples & Samples

Develop, document and maintain functional test cases
5+ years of relevant Quality Assurance technical experience
Experience working in regulated industry plus
Working knowledge of MS SQL and Oracle database tools
Knowledge of Microsoft Team Foundation Server a plus

231

Senior Quality Assurance Analyst Resume Examples & Samples

Analyzes business requirements, design documents for completeness and testability
Requires deep knowledge of job area typically obtained through advanced education combined with experience. Typically viewed as having as a specialist within discipline. May have broad knowledge of project management
Requires 7 years minimum prior relevant experience

232

Specialist, Quality Assurance Resume Examples & Samples

Performs laboratory data audit and data verification
Laboratory facility audits
Review, approval and issuance of Certificates of Analysis (CofA), and Analytical Result Forms (ARF)
Audit of Stability and Technical Reports
Review and approval of analytical methods, specifications, and protocols
Method validation and method transfer audits
Ensures that products tested according to applicable FDA guidelines, regulations GXPs and internal SOPs
Follow GXP (e.g. GMP, GDP, etc) as necessary to accomplish daily tasks
Participates in QA programs, procedures and controls to ensure that products conform to established standards and agency guidelines
Perform tasks according to “standard work” as defined by Manager
Perform additional tasks as assigned by Manager
Meets deadlines according to agreed timeframes and communicates adjustments as needed
Receives instruction, guidance and direction from others
Uses existing procedures to solve routine problems
Verbal and written fluency in English
Ability to collaborate with peers and demonstrate leadership capabilities in a matrix environment

233

Specialist, Quality Assurance Resume Examples & Samples

LI-JK1
Ability to critically assesses project(s) and allocates resources to efficiently achieve goals
Advanced teamwork and facilitation skills
Advanced critical reasoning and decision making skills
Ability to broadening technical and scientific knowledge
Basic knowledge of fundamental scientific problems
Ability to prove input and build relationships internally within function and with cross-functional teams
Able to implement solutions independently
Able to write and review reports with clarity and brevity
Able to produce data reports with precision
Duties and Responsibilities
Requires moderate direction to complete more complex tasks; completes routine tasks with little or no supervision
A Bachelor’s degree in Engineering or Life Sciences is preferred
5 years of experience in quality assurance/quality control and at least 3 years in pharmaceutical or a related manufacturing environment
Working Conditions
Work is generally performed seated, but may require standing and walking for up to 10% of the time
Work requires satisfactory completion of an eye examination to demonstrate 20/20 correctable vision
Work occasionally requires uniform/PPE to work in a manufacturing, warehouse, or laboratory environment

234

Senior Quality Assurance Analyst Resume Examples & Samples

2+ years software testing experience throughout all phases of a software testing cycle
Bachelor's degree in Computer/Electrical/Software Engineering or comparable fields
Good standard of communication skills, both written and verbal
Self-motivated with ability to work on own initiative or as part of a team
Knowledge of credit card acquiring business desirable
Certification in ISTQB or ISEB is highly desired
Experience in financial software application testing highly desired
Knowledge and/or experience using HP Quality Centre and HP Quick Test Pro or other similar testing tools
Excellent analytical problem determination and solving skills
Knowledge of Excel and SQL highly desired

235

Specialist, Quality Assurance Resume Examples & Samples

Responsible for the review of master and executed batch records, bill of materials, packaging masters. He/she ensures that all changes to the process are captured through proper change control practices
Responsible for the review of master and executed validation of drug product / API as appropriate, the position holder ensures that all changes are captured through proper change control practices
Supports the deviations and CAPA process by handling deviations and CAPA and executing investigations within assigned areas of responsibility and as required
Coordination and circulation (to supervisor) of approval, or rejection of, any necessary or related OOS and deviation reports as appropriate
Supports in managing the change control for equipments, methods, launches and specifications as requested
Supportive role of the batch release office Associate QA manager and Sr QA manager for representing him/her and gathering the necessary information during meetings as assigned
Responsible for the review and archiving of the method development and validation raw data, analytical documentation and reports for compliance to GMP as appropriate
Writes new and/or revises Standard Operating Procedures and quality documents
Ensures recording of ExBRs and documents into the shared drives, folders and database
Carries out the requests either from the stakeholders, production (internally/externally) or the CSPs as appropriate
Reviews and executes the status change of materials in the electronic systems as required
Gives support for the registration and launches for new products, within assigned areas of responsibility
Supports QA activities in various project Tech ops and Quality operations as appropriate
Ensures successful authority inspections and internal audits by participating, when requested as a subject matter expert for International Quality Operations
Acts as deputy for the colleagues within the Batch Release Office team
Ensures training to colleagues within the Batch Release Office and instilling the awareness of quality aspects
BS/BA/degree or equivalent in Life Science or relevant discipline
At least 5 years experience in a Quality Assurance and/or Quality Control position in a pharmaceutical company
Strong knowledge of the cGMP and their practical application in a pharmaceutical company
Solid understanding of manufacturing process and test method development requirements, both scientific and regulatory
Excellent investigational skills and QA problem solving skills, has a keen eye to identify quality
Strong written and verbal communication skills, organizational and computer skills
Ability to work independently, yet effectively in a team oriented environment
Capability to pay attention to detail
Ability to handle multiple tasks while working against pressures of deadlines
Sense of team spirit, initiative and service

236

Senior Quality Assurance Analyst Resume Examples & Samples

Audits the work of Benefit Configuration Analysts, EOC Analysts, Group Database Analysts and other units within the Benefit Administration department as directed by manager and prepares both regular or adhoc weekly/monthly/annual audit reports for the audited units
Documents and reports patterns of errors for further analysis by management of the audited units
Assist with analyzing and resolving complex issues related to systems or processing procedures with the benefits systems
Identifiies trends and provides recommendations for corrective action plans
Participates in the planning, scheduling and supervision of assigned audit projects
Assists management with systems and business processing improvement efforts
Leads the audit team in the completion of assigned projects
Provides innovative and creative ideas to formulate new/improved audit approaches, tools and techniques
Ensures that work papers contain adequate evidence to support audit findings. Reviews work papers of audit team for accuracy and completeness
Leads cross-functional quality improvement workgroups or project initiatives
Assists with the control of the benefits and EOC configuration management processes, which includes ensuring the quality and usability of deliverables
Works in collaboration with Benefit Policy Administration as a reference source for clarification or resolution of benefit discrepancies and assist with development of training tools to support BA team
Demonstrates a knowledge and familiarity with Regional strategy and processes for on boarding new employer groups
Elevate issues for attention and resolution as appropriate
Maintain collaborative relationships and excellent communication with managers and staff in Benefit Administration and stakeholder departments
Contribute to improving the performance of the organization by identifying opportunities to improve organization systems/processes/deliverables and implementing these improvements
Maintain and update grids and tables as appropriate
Performs follow-up on implementation of documented changes concerning workflow and processes
Minimum six (6) years of auditing or comparable experience required; to include increasing levels of internal project management experience
Proven ability to deliver comprehensive audit reports in very short time frames to assure data is accurately entered prior to production
Consistently delivers high quality results, strives to improve his/her performance, demonstrates a sense of urgency, and improve
Demonstrated ability to interact effectively with staff being audited and their managers

237

Quality Assurance Resume Examples & Samples

**This position is contingent upon SITEC contract award****
Leads team on large projects or significant segment of large complex projects
Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components
Provides applications systems analysis and programming activities for a Government site, facility or multiple locations
Prepares long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources
Oversees all aspects of projects

238

Senior Quality Assurance Analyst Resume Examples & Samples

Three or more years of previous mortgage underwriting experience
Strong interpersonal and critical thinking skills
Experience with multiple channels/variety of loan products/types
Performs work on special projects/targeted audits as directed by manager
Tax Return knowledge including all schedules and K-1
Basic knowledge of Microsoft tools including Excel, Word, and Power Point

239

Quality Assurance Resume Examples & Samples

Create / update QMS documentation in accordance with correspondent ISO standards and FDA guidelines
Participate in project meetings and manage / review project documentation in accordance with Omnilab QMS requirements
Manage CAPA, Non-conformances, customer complaints

240

Senior Quality Assurance Analyst Resume Examples & Samples

3 to 6 years financial industry experience
3 to 6 years knowledge of QA processes and practices
Understanding of SQA processes and methodologies as well as how to implement them throughout the SDLC
Strong working knowledge of Microsoft Office
Experience with message driven testing of XML or flat file formats
Experience using UC4 a plus

241

Senior Quality Assurance Analyst Resume Examples & Samples

Minimum 8 years of experience working as a Sr. QA Analyst with experience in software testing, creating and executing test plans, SQL and testing tool (preferably Team Foundation Server/Microsoft Test Manager)
Excellent analytical skills and problem solving capabilities
Strong organizational and interpersonal skills
Ability to work independently on tasks and delegate tasks as appropriate
Ability to learn and adapt to change quickly
Must be able to learn and build expertise around new tools, processes and business applications
Manage creation and review of testing documentation
Co-ordinate testing resources to ensure release/project timelines and deliverables are met
Coach and mentor new or less experienced team members
Facilitate knowledge transfer of existing resources
Recommend and build processes that add efficiency to the current workflows
Inspire trust by being open, honest and direct in my communication, meeting my commitments and behaving ethically in all my dealings
Accept responsibility and hold myself accountable for my actions and results
Prepare and regularly review my annual goals and career development plan with my manager/supervisor

242

Senior Quality Assurance Analyst Resume Examples & Samples

Minimum of 5 years of quality assurance/software testing experience
Minimum of 1 years of experience leading QA projects in an onshore/offshore model environment
Minimum of 1 year of experience testing ETL/DW applications using DataStage, Informatica or other equivalent ETL tool
Minimum of 3 years of extensive current experience writing complex SQL scripts including complex select statements using multiple joins on a regular basis
Minimum of 1 years of experience writing UNIX scripts
Minimum of 1 year of Agile experience
Bachelor’s degree or equivalent professional experience
Experience standardizing test cases/test plans/test data for repetitive use
Experience with Big Data (Hadoop/Talend/Hbase) implementation
Healthcare industry experience

243

Senior Quality Assurance Analyst Resume Examples & Samples

Verify requirements for software and services through assessment tools, such as checklists, and partnering with internal stakeholders, campus stakeholders, product owners, and other SMEs
Verify that tests are performed correctly
Design and execute test plans, including system testing, performance testing, and user acceptance testing
Design and implement processes and tools that support quality assurance, such as automated testing
Establish benchmark data about customers’ perceptions of quality and other quality indicators
Work collaboratively with resource managers and development team to achieve objectives of project
Provide guidance to project teams to increase the usability, accessibility, and overall quality of the final product
Understand common operational processes and procedures of the organization
Design and provide reports, analyses, data, information and recommendations to management
Participate on projects with high complexity and risk, with multiple stakeholder groups across campus and the University
2-5 years of experience in an information technology area related to software development or quality assurance
At least 1 year of experience with conducting testing within the context of the software development lifecycle
Proficient with at least one programming language (examples: Java, Python, etc.)
Proficient with testing methods (e.g. user acceptance testing, system testing)
Demonstrated commitment to customer service and advocacy
Ability to maintain attention to detail and handle complex work tasks
Ability to design, create and execute complex test plans
Ability to work independently, and track, prioritize, and measure work
Ability to identify, design, and implement process improvements
Ability to use quality assurance tools, such as Selenium
Ability to create informative reports
Ability to facilitate and run effective meetings
Ability to use interpersonal communication skills to convey feedback constructively and manage conflict
Ability to build and maintain collaborative, respectful professional relationships with internal stakeholders, peers, and customers
Ability to troubleshoot and solve technical problems
Ability to learn new skills and technical concepts, particularly related to software testing
Ability to write effectively, particularly test plans and reports
Ability to make decisions and share information in a timely and effective manner
Demonstrated excellent observation skills
Ability to mentor other staff members
Ability to assess the user experience of an interface through basic usability and accessibility evaluation techniques
Prior experience working in an academic setting
Familiarity with software development methods, including waterfall and Agile
Advanced understanding of the requirements gathering process
Familiarity with process improvement techniques
Knowledge of techniques for defect tracking and control
Familiarity with accessibility standards and laws, such as Federal Section 508 and WCAG 2.0
Advanced knowledge of automated testing techniques and tools

244

Senior Quality Assurance Analyst Resume Examples & Samples

Ensure a high degree of quality assurance and compliance with applicable regulatory requirements
Execute test cases (automated and manual) and test plans across multiple platforms
Perform defect tracking, analysis and reporting; assume ownership of defects through resolution
Develop test strategies, plans and procedures from various business requirements and working knowledge of products
Participate in project planning, task assignment and prioritization, resource allocation, and requirements review
Communicate plans, status, issues and risks to management and stakeholders; escalate and prioritize as necessary
Analyze data to determine root cause and perform impact assessment
Work under minimal supervision on complex projects and assist less experienced colleagues as needed/requested
Coordinate the activities of, and provide direction to, local and remote test resources
Serve as subject matter expert on all QA processes
Develop and maintain internal documentation and training material
Identify and lead improvement initiatives
All other tasks/ activities as requested
BS in Computer Science, BA in Management Information Systems or related degree, or equivalent experience
5+ years of hands-on experience with software product testing across multiple platforms and devices
Experience with SDLC, iterative and other development and project management methodologies
Experience leading QA projects and teams
Proficiency with project management, test management, defect tracking tools
Thorough understanding of front-end web development concepts
Proficiency with web debugging tools such as Charles or Fiddler, Firebug, etc
Experience in XML content validation
Strong leadership ability and wide latitude for independent judgment
Ability to handle multiple complex projects under tight timelines while maintaining composure and focus
Ability to effectively communicate and work with internal and external clients, coworkers, and stakeholders
Must have the flexibility to work a regular schedule with additional evening, early morning, and weekend hours as required

245

Senior Quality Assurance Analyst Resume Examples & Samples

Write test cases and test plans for the project
Investigate potential defects and discuss them with developer(s)
Log defects during the test execution phase
Document Test Results
Report test results to the project manager
Principles of software testing
Knowledge of software development concepts
Knowledge of functional and structural testing design techniques
Knowledge of various software development models, including Agile development and iterative models and be able to conduct tests as part of a lifecycle model
Ability to communicate with others to include developers and business analysts
Experience with Microsoft SQL Server Management Studio
Experience with SQL Query Language
Test management tool knowledge
Knowledge of automated testing tools and techniques
Minimum of BS and 4+ years of software quality assurance experience. Four years of experience can be substituted in lieu of degree
Strong analytical skills and experience with implementation of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria
Excellent problem solving, interpersonal communication
Strong understanding of different software development life cycles (Agile, waterfall, iterative) and contemporary software quality assurance processes and automated tools

246

Quality Assurance Resume Examples & Samples

Have a solid foundational knowledge of FDA requirements for regulated consumer goods (drugs, food, medical devices, cosmetics)
Have experience in managing a quality program – particularly in a distribution environment
Have experience in executing detailed Quality Incident Investigations and developing robust, comprehensive Corrective and Preventive Actions (CaPA’s)
Have proven collaboration and inclusion skills in working with multiple external business partners
Able to provide autonomous leadership
Have effective verbal and written communication skills
Have the ability to provide coaching /guidance in off hours (nights and weekends) as required
Bachelor of Science degree in Engineering or Quality Management or a B.S. degree in a closely related field and a minimum of one year experience in managing a quality program, preferably in a distribution center
Candidates must be willing to wear eye protection and safety shoes

247

Quality Assurance Resume Examples & Samples

Performs raw material, finished goods, intermediate, and development sample analysis according to standard analytical and/or microbiology procedures. Performs routine instrument maintenance and calibration as needed in the course of work
Conducts limited instrument troubleshooting and problem diagnosis. Makes judgment based on knowledge and experience as to the accuracy and reliability of results. Observes and identifies problems with results and reports to supervisor. Conducts method development work with direct supervision and guidance from the Lab Coordinator or other staff members. Samples and labels materials as needed according to written procedures or specific instructions. Inspects empty bulk trucks prior to loading and appearance of raw materials during unloading as needed
Coordinates work with Production Lead on night and weekend shifts to ensure appropriate prioritization of work
Possess experience and knowledge of basic laboratory operations such as weighing, titrating, microbiology, and preparing volumetric solutions
Interpret method procedures and safety instructions using standard chemistry terms and measures
Perform routine calculations pertaining to analytical chemistry (e.g. dilution, concentration, test results)
Have effective verbal and written communication skills with supervisor, other employees, and departments
Have the ability to work to work on a rotating, five shift schedule, including weekends. Must be available for overtime and call-in as needed
Must have training and experience in order to work safely around complex, analytical instrumentation and apparatus as well as hazardous chemicals in a manner that complies with Safety and QA standards

248

Senior Quality Assurance Analyst Resume Examples & Samples

Create and maintain test environments and execute qualification activities
Understand and translate functional requirements and technical specification into test cases
Create and maintain manual and automated test cases
Design and run manual and scripted tests
Use existing test tools (Microsoft Test Manager/Team Foundation Server) and where necessary propose new tools to automate the qualification process to reduce test cycles' duration and overall time to completion
Provide detailed analysis of all testing carried out on the test environment ensuring all bugs and issues are logged correctly
Analyse test results and provide recommendations to the development team
Report project qualification status and, where required, issue escalation in a timely manner ensuring the development team is aware of outcomes
Establish accurate estimates of work for the qualification of the software components
Champion and communicate Quality Assurance industry standards for software development
Together with the team, evaluate the quality issues and seek to continuously improve the existing processes
5+ years in System Testing and Quality Assurance techniques. Strong core experience in different phases of Quality Assurance including functional, usability and regression testing
3+ years’ experience with testing tools such as TFS, MTM, Coded UI Test, Selenium
Experience in C# applied to test automation in a context of DevOps
1 - 2 years’ experience using MS SQL 2008/2012/2014 database
Experience in DevOps techniques using Azure services is an asset
Experience in telecommunication and networking environment is an asset
Excellent working knowledge of QA processes and Agile methodology
Excellent working knowledge with testing tools such as Team Foundation Server, Microsoft Test Manager, Code UI Test and Selenium
Working knowledge of Microsoft Windows environment (Windows Server 2008/2012/2016, Windows 7/10…)
Working knowledge of Microsoft SQL Server with proficiency in SQL including queries, security, SQL management, and ability to understand data models and relational databases
Knowledge of network communication protocols such as TCP/IP, IBM WebSphere MQ, MSMQ, Lotus Notes and SMTP/POP3
Ability to work as part of a team, strong analytical and organizational skills
Good verbal and written communication skills in English and French
University degree in computer sciences or an equivalent

249

Quality Assurance Resume Examples & Samples

Understanding and profound knowledge for ISO 9001 manual and ASME Code I, II, VIII, IX
Basic knowledge for quality assurance and NDE related contents
Reading and understanding ability for customer’s technical specification and contract documents
Preparing the deviation and clarification sheet after the understanding of customer documents
Lead the PIM meeting with customer for quality documents
Set up the PIM schedule for HRSG items
Translate customer comments in English
Report and communicate with Quality Manager and related department regarding issue matters
Attend the witness/hold inspection with customer
Expedite Vendor quality documents preparation
Lead QVD preparation
Bachelor’s Degree in Engineering from an accredited university
Minimum 5 year experience in quality control
Preferable experience with HRSG and Boiler items
Fluent Korean and ability for English communication is mandatory
Much experience of quality control for HRSG and steam power generation
Who have the certificates of qualifications for quality control parts is preferred
Proven knowledge for quality program
Experience interacting directly with Foreigner such as America, Europe
Strong interpersonal and leadership skills: strong listening skills
Quality problem solving
Commercial or technical experience in HRSG or Boiler business
Ability to energize others thorough persistent, reliable and rapid execution

250

Quality Assurance Resume Examples & Samples

Anticipates customer needs and proactively develops solutions to meet them
Serves as a key resource on complex and/or critical issues
Solves complex problems and aids with innovative solutions
Documents and communicates system specifications
Creates wireframes based upon business requirements collaborating with the development team for input and feasibility
Creates and documents user stories/test cases with traceability matrix back to the business requirements
Serves as a lead on application changes assigned, conducting interview meetings, requirements meetings and presentation to the business owner
Proficiency in SQL queries to aid with data analysis and test data creation
Ability to deliver presentations to business owners in the form of wireframes, PowerPoint slides agendas, and requirement documents
Supports implementation of releases that occur after normal business hours (approximately twice a quarter)
Bachelor Degree (or higher) or High School Diploma/ GED with 6+ years of experience in the IT Business Analyst/IT QA field
5+ years of experience working in the different phases of SDLC (Waterfall or Agile)
5+ years of System Analysis experience
5+ years of writing functional and business requirements
5+ years of experience in Quality Assurance, building and executing test plans
Experience as a Business Analyst/Quality Assurance Analyst with Web Based Internet Applications
Previous work experience in the Health Insurance Industry
Proficiency with writing SQL Queries
Proficient Knowledge of Microsoft Office (Excel, Word, and Visio)
Proficient use of SharePoint for document retention
Able to meet strenuous deadlines

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