Practice Administrator Resume Samples
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Practice Administrator Resume Samples
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OB
O Blick
Obie
Blick
867 Mortimer Port
Los Angeles
CA
+1 (555) 902 2508
867 Mortimer Port
Los Angeles
CA
Phone
p
+1 (555) 902 2508
Experience
Experience
Los Angeles, CA
Practice Administrator
Los Angeles, CA
Grant, Friesen and Jast
Los Angeles, CA
Practice Administrator
- Maintains a working relationship with external contacts such as managed care representatives and hospital administrators
- Develop clinic goals and objectives, establish and implement policies and procedures to support clinic operations
- Supervise other administrative support team members and provide direction on administrative workflow
- Works with Regional manager and physicians to prepare, monitor and attain financial budget
- Competently perform general managerial duties
- Performs annual performance review of assigned staff
- Develops monthly reports to track and monitor key performance factors, growth of practice and efficiencies of processes
Dallas, TX
AMG Practice Administrator
Dallas, TX
Kuphal-Mann
Dallas, TX
AMG Practice Administrator
- Manage the Practice Managers/Supervisors/Coordinators of each practice to ensure adherence to established policies and procedures and standardize a continuous process improvement
- Ensure patient, staff and physician satisfaction for all assigned sites to the highest level of excellence
- Work closely with physicians to enhance practice operations, maximize reimbursement, collections and contain costs
- Institute and maintain tracking of physician activity to ensure all revenue is captured
- Assist in the preparation, review and monitoring of annual budgets
- Assist in monitoring physician productivity for incentive compensation
- Participate in professional development activities to keep current with trends and practices in healthcare administration and provide training to staff as necessary
present
New York, NY
Practice Administrator, Alexandria
New York, NY
Boyer, Langosh and Koepp
present
New York, NY
Practice Administrator, Alexandria
present
- Continually develop and train supported dental practice team through training programs and evaluations
- Develop and maintain relationships with dental practice team members and doctors
- Progress patient services by coaching dental practice team members and focusing on patient advocacy
- Emphasize communication by informing team members on Heartland Dental communication tools
- Maintain the supported dental practice budget and profit
- Enforce development of supervisor team to include establishing performance expectations, training, coaching, and performance appraisals
- Create a positive work environment and enhance provider and staff morale
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Virginia Commonwealth University
Bachelor’s Degree in Business
Skills
Skills
- Strong leadership qualities and excellent supervisory skills
- Strong attention to detail
- Professional, hardworking and capable
- Good working knowledge of MS Office packages – Word, Excel, PowerPoint
- A good team player, enthusiastic, open minded, conscientious and confident – good interpersonal skills and sense of humour are essential
- Ability to prepare comprehensive reports and able to research, analyze and interpret complex data
- Knowledge in finance, marketing human resource management and public relations in healthcare
- Demonstrated flexibility; ability to adapt to changing priorities
- Ability to prioritize workload to meet critical deadlines
- Strong understanding of code capturing as it relates to overall financials of practice(s)
15 Practice Administrator resume templates
Read our complete resume writing guides
1
Assistant Practice Administrator Resume Examples & Samples
- Prior experience as a practice manager
- Strong ambulatory skills
- Ability to analyze data and metrics
- Experience with Budget and Profit and Loss reporting
2
Assistant Practice Administrator Resume Examples & Samples
- Bilingual (English and Mandarin / Cantonese)
- Previous experience as a Practice Manager
- Previous experience with Budgeting and Operations
- Previous experience working within a multi-specialty practice
- Experience with Budget and Profit + Loss reporting
3
Cardiology Practice Administrator Resume Examples & Samples
- 5+ years of managing a Medical Practice
- Bachelor’s Degree in Business, Healthcare, Nursing and/or a related field
- Exceptional Leadership and Organizational / Business Management skills
- Experience and expertise in Physician Practice Marketing
- Understanding of regulatory requirements pertaining to Healthcare Operations and their impact on Practice Operations
- Excellent knowledge of Information Technology and its application to the Healthcare environment
- Solid program implementation, operations, and fiscal management skills
- Masters' Degree in a related field
- Electronic Medical Records experience
4
Practice Administrator Resume Examples & Samples
- Provide daily administrative support to practice senior leadership
- Anticipate travel needs and independently coordinate complex travel arrangements
- Support event marketing, national practice meetings, finance reporting, or business planning and development
- Minimum of seven years of executive support experience, preferably in a professional services environment
- Bachelor’s degree from an accredited college/university or equivalent work experience
- Proficient with Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook
5
Practice Administrator Resume Examples & Samples
- Support event marketing, national practice meetings, finance reporting, or business planning and development with various projects
- Supervise other administrative support team members and provide direction on administrative workflow
- Minimum of two years of supervisory experience
6
Practice Administrator Resume Examples & Samples
- Perform various assigned administrative duties, including hearing documents, appeal calendar, and property files
- Input initial new client property, parcel and value data into the ASCEND
- Maintain/update national client portfolios
- Assists in projects that are small to moderate in scope
- Anticipate needs and set priorities to handle a changing environment
- Assist with orders of office supplies and equipment
- Three to five years Administrative Assistant experience required
7
Regional Practice Administrator Resume Examples & Samples
- Education: Bachelor's and MBA preferred. Position requires organizational, analytical and communication skills normally acquired through the completion of a Bachelor's degree program
- Experience: Includes 5-10 years of administrative or clinical practice management to acquire competence in applying general operational practices, personnel practices, accounting and budgetary principles and coordination of administrative functions of multiple medical practice sites
- Skills & Abilities: Must be able to communicate effectively. Must be experienced with all Microsoft Office applications with an emphasis on word processing and Excel spreadsheets. Must possess current knowledge of ICD-9, CPT-4 coding and billing operations
8
AMG Practice Administrator Resume Examples & Samples
- Proven leadership and change management skills required
- Ability to analyze satisfaction, financial and operational data and develop plans for improvement
- Knowledge of laws and medical terminology relating to the management and operations of physician practices
- Understanding of financial incentives and requirements of physician practices
- Experience working with medical center operations and staff
- Proficient in Microsoft Word, Excel, Outlook and Power Point
9
Practice Administrator Resume Examples & Samples
- Oversees the day-to-day activities of the clinics through the clinic leadership at each site, ensuring a high level of productivity. These functions include, but are not limited to, scheduling, billing, account receivable, patient records, telecommunications, transcription, radiology, laboratory and clinical services. Serves as a liaison to corporate departments that provide and/or support these services. Continually monitors the functioning of the clinics and revises operations as needed
- Develops and implements a system to ensure that established policies, goals, and objectives are achieved and in compliance with practice, facility, and system policies and procedures, standard practices of the profession, and related local, state, and federal codes and regulations
- Manages and develops efficient systems that provide for quality patient services and overall patient satisfaction. Resolves any patient concerns that are not resolved at the on-site leadership level
- Facilitates the assimilation of newly hired or affiliated physicians into the group practice setting and works closely with the affiliating groups physician and administrative leadership. This includes but is not limited to credentialing, orientation/training, practice setup, and post-integration follow-up. Works collaboratively with leaders in other markets to help assimilate affiliating practice into market and/or current clinic operations. Coordinates with appropriate individuals for leasing and/or renting office space and responding to concerns of tenants. Establishes and maintains effective communications and working relationships with physicians and physician leadership. Responds to physician concerns and provides problem resolution as appropriate
- Develops and submits the annual operating and capital budgets with input from specific site leadership. Ensures adherence to established annual budgets. Reviews and recommends capital equipment and facilities requests
- Develops and implements productivity action plans to meet productivity benchmarks for assigned facilities
- Participates in the development of a marketing plan in conjunction with regional leadership team. Ensures the efficient implementation and evaluation of the marketing plan as needed
- Provides effective leadership for development of a cohesive team. Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow of staff. Develops goals and performance expectations of staff
10
Practice Administrator Resume Examples & Samples
- JHCP EBMC Pediatrics - EBMC
- Bachelor's degree or related equivalent experience required
- If a Practice Administrator also has clinical nurse responsibilities, the following education, training, licensing and certification requirements apply: 1. R.N. training and a degree from an approved school of nursing. 2. Current Maryland State Licensure is required. 3. Current CPR certification or ability to successfully complete CPR certification. 4. Ability to demonstrate knowledge and skills necessary to provide care appropriate to the ages of the patients served in the department
- Two years' experience in a healthcare, managed care setting is required. Two years management experience is required. Must demonstrate a record of increasing job responsibility linked to accomplishments in health care management
11
Practice Administrator Resume Examples & Samples
- JHCP Annapolis, MD Practice
- Monday-Friday, full-time
- Bachelors degree or related experience required, prefer degree in Nursing. Strongly prefer Master's degree in Nursing
- Strongly prefer RN, current Maryland State licensure and current CPR certification
- Two years experience in a healthcare, managed care setting is required. Two years management experience is required. Must demonstrate a record of increasing job responsibility linked to accomplishments in health care management
12
Practice Administrator Resume Examples & Samples
- Graduate degree in healthcare or business administration
- Seven years of executive level experience including at least five years of experience in health care administration
- Knowledge in finance, marketing human resource management and public relations in healthcare
- A high degree of initiative, judgement, discretion and decision making to achieve practice's mission
13
Practice Administrator Resume Examples & Samples
- Develops, implements and monitors annual practice(s) budget(s) by
- Analyzes financial impact of changes in clinical activities and forecasts actual revenue/expenditures versus approved budget
- Recommends corrective action as required
- Develops cost/benefit analyses of new patient care services and equipment to maximize patient revenues
- Meets regularly with constituents including operations leadership, physicians and hospital administration to review practice financial performance and practice key indicators
- Responsible for all practice receivables and collections practices
- Monitors purchases for each practice. Plans a corrective strategy when order levels are excessive in volume or cost and communicates the strategy with the Division/Market Practice Manager
- Ensures that the most cost effective vendors and products are being utilized
- Selection, hiring and evaluation of practice management a staff
- Counsels, disciplines and/or recommends termination of employees as required
- Recommends professional development for staff
- Ensures regulatory compliance
- Develops and oversees implementation and administration of internal practice policies and procedures in conjunction with Physician Services standard policies and procedures. Interprets applicable laws, rules and regulations and ensures the practice is in compliance with them
- Develops and maintains effective communications between all levels of personnel
- Ensures compliance with and knowledge of the company’s Code of Conduct by all subordinates to ensure an ethical work environment
- Three years work and supervisory experience in practice management of multiple locations
- Effective working knowledge of healthcare financial management, specifically medical practice accounting, third party reimbursement issues, patient flow and facilities management
14
Practice Administrator Resume Examples & Samples
- Knowledge of organizational policies, procedures, systems and objectives
- Knowledge of fiscal management techniques
- Knowledge of health care administration systems
- Knowledge of governmental regulations and compliance requirements
- Ability to use various computer systems and applications
- Ability to plan, organize and supervise
- Ability to exercise initiative, sound judgment and problem-solving techniques in the decision-making process
- Ability to develop and maintain effective relationships with medical and administrative staff, patients and the public
15
Practice Administrator Resume Examples & Samples
- Ability to speak and hear, to allow discussions with customers, employees, and peers
- Ability to cope with and remain calm under stress
- Ability to respond to telephone calls
- Ability to make sound and independent decisions
- Bending and lifting (5-20 lbs), grasping, fine hand coordination, pushing and pulling
- Ability to repeatedly twist, squat, and stoop
- Sitting/standing for long periods of time
- Reaching for and handling charts, reports, and supplies
16
Practice Administrator Resume Examples & Samples
- Oversees and manages the daily operations of the physician offices including staff scheduling, cash reconciliation, charge entry, and operational checks and balances. Work with CBO to ensure A/R is optimally liquidated, denials are minimized, refunds are issued, and customer service is conducted. Interviews, hires, orients, trains, supervises and evaluates office staff
- Responsible for optimizing staffing resources, scheduling staff, assigning work, promoting and disciplining staff
- Reviews the operational budget and expenditures. Works to ensure that site stays within the budget parameters
- Authorizes supply purchase for the site. Prepares reports and statistical summaries for the physicians and the site as a whole as requested by management
- Provides monthly reporting with recommendations or action plans on any issues
- Assist with strategic planning and resource allocation
- Assists the management of the market to work with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs. Works to ensure that the site is in compliance with OSHA, CLIA, (and in some cases JCAHO), FSLA, patient confidentiality standards, and payor regulations
- A Bachelor's Degree in business or other related field preferred
- A minimum of 3 years experience working in a physician office with at least 2 years in a supervisory capacity
- Knowledge of organization policies and procedures
- Knowledge of healthcare fiscal management, and human resource management practices
- Knowledge of electronic health and billing systems and related applications. Knowledge of CPT, ICD-9 coding. Skill in gathering, analyzing and interpreting information
- Ability to exercise initiative, problem solving, and decision-making
- Ability to apply policies and principles to solve everyday problems and deal with a variety of situations
17
Practice Administrator Resume Examples & Samples
- Publishing significant number of tax return PDF files to Web environment
- Maintaining and updating tax compliance engagement tracking tool throughout the year
- Submitting and monitoring Sentinel Request for partners with Financial Reporting Oversight Role
- E-filing limited number of NY returns
- Communicating with Partners regarding enrollment, tax return retrieval, and other miscellaneous items
- Sending annual enrollment and tax questionnaire invitations
- Minimum five years of administrative experience, preferably within a professional services firm or similar environment
- Strong proficiency in PC applications including Excel, Adobe, Word, and PowerPoint
- Excellent written and verbal communications
- Well organized and able to manage multiple assignments simultaneously
- Ability to act autonomously while being a team player
18
Interim Practice Administrator Resume Examples & Samples
- 3+ years Practice Administrator experience managing day to day operations and implementing recommendations
- 3+ years experience working in a Healthcare setting, physician practice, or hospital
- Prior experience in academic medical centers is a plus
- Must have prior experience in a "turn-around" practice environment
- Excellent interpersonal, organizational, and communication skills
- Ability to work on multiple, complex projects with high quality results
- A strong proficiency in common PC software applications
19
Practice Administrator Resume Examples & Samples
- 3 recognised national qualifications in other subjects
- People orientated
- A good team player, enthusiastic, open minded, conscientious and confident – good interpersonal skills and sense of humour are essential
- Good working knowledge of MS Office packages – Word, Excel, PowerPoint
- Ability to prioritise, work under pressure and to tight deadlines
- Professional, hardworking and capable
- From time to time you may be required to work longer hours than you are contracted for
20
Practice Administrator Resume Examples & Samples
- Emphasize communication by informing team members on Heartland Dental communication tools
- Continually develop and train supported dental practice team through training programs and evaluations
- Evaluate patient flow to identify marketing needs and areas of improvement
21
Practice Administrator, Alexandria Resume Examples & Samples
- Maintain the supported dental practice budget and profit
- Develop and maintain relationships with dental practice team members and doctors
- Progress patient services by coaching dental practice team members and focusing on patient advocacy
22
Practice Administrator Resume Examples & Samples
- Enforce daily service objective performance goal of 90%
- Enforce development of supervisor team to include establishing performance expectations, training, coaching, and performance appraisals
- Ensure performance goals are met to pre-established expectations
- Manage and monitor project start-up, assessing needs, design and development
- Exercises judgment with defined procedures and practices to determine appropriate action
- Develop Team Managers to identify and coach agents to desirable behaviors, to qualify leads, identify decision makers, determine customer needs, explain product/service variations, overcome customer objections and close sales
- Responds to customer inquiries and resolves problems
- Hire and performance manage sales floor and complete required sales reporting documentation
23
Practice Administrator Resume Examples & Samples
- Responsible for managing the day-to-day operations of the physician group practice to ensure the implementation of prescribed activities is carried out in accordance with specified objectives
- Provides administrative support to practice physicians and advanced practice clinicians, including conducting monthly provider meetings
- Implements standard business and financial practices that promote enhanced customer service and the delivery of quality patient care. Investigates and resolves or escalates customer service issues (e.g., complaints, billing issues) for patients and their families
- Plans, develops and implements methods and procedures; directs and coordinates practice activities; and exercises control over the personnel practice functions
- Maintains and updates practice policies and procedures in accordance with MCH standards. In conjunction with the Director, develops and revises practice performance goals related to process improvement, patient satisfaction, revenue cycle/financial performance, etc
- In conjunction with the Leader, develops and revises practice performance goals related to process improvement, patient satisfaction, revenue cycle/financial performance, etc
- Maintains all personnel records, licenses and permit renewals. Ensures the practice meets all mandates (OSHA, HRS, medical waste, Miami Children’s Hospital requirements, etc.) and maintains quality and performance improvements
- Prepares progress reports on practice activities (process improvements, etc.) and financial performance to ensure the practice objectives are accomplished. Works collaboratively with an interdisciplinary team to control expenditures in accordance with budget allocations; monitors and analyzes costs and prepares budget
- Ensures staffing levels and skill sets are appropriate to support the daily operations of the practice. Ensures staff and procedures are handled effectively by providing training, coaching, and counseling
- Oversees front-end revenue cycle functions such as scheduling appointments, obtaining and verifying authorizations, creating and/or maintaining medical records, collecting co-payments and outstanding balances at the time of service
- Works in conjunction with various departments and hospital committees to assure revenue maximization including revenue enhancement, compliance, practice performance, variance analysis, charge capture, billing/collections, and overall operational analysis including but not limited to: Maintains records to reconcile billing and collection for services by: preparing accurate and timely billing forms and charge tickets; Collecting, recording and issuing receipts for monies received for services (co-payments, etc.) . Preparing and making bank deposits and daily journals. Running reports for credit cards, super bills, etc. Investigating and resolving, when possible, billing issues for patient and families. Researching and addressing unidentified charges and payments
- Bachelor’s degree in business, finance, or healthcare management preferred
- Computer (Microsoft Office) skills and medical terminology knowledge required
- Strong leadership qualities and excellent supervisory skills
- Excellent communication (verbal and written) and analytical skills
- CPT and ICD-9 knowledge preferred with basic understanding of ICD10
- Ability to build relationships, rapport and trust with Physicians
24
Practice Administrator Resume Examples & Samples
- Manage daily activities of multi-physician office and multiple practices to ensure
- 2 Years of Experience required
- Registered Nurse with Practice Administration experience in Pain Management preferred
25
Practice Administrator Resume Examples & Samples
- 3 years of associated work experience required
- College Degree desired
- Master’s Degree highly preferred
- EPIC experience preferred
- Revenue Cycle Management Experience highly preferred
26
Practice Administrator Resume Examples & Samples
- Administrative leadership role, developing and coaching manager and staff and instituting administrative policies and procedures at the BWFH MSK Center and within the CSC
- Oversees recruiting, personnel, staffing and HR efforts within the BWFH MSK Center and the CSC
- Provide management oversight and develop and implement improvement initiatives within the clinical operations to improve patient satisfaction and quality of care at the BWFH MSK Center,
- Responsible for operating efficiencies and cost management for the BWFH MSK Center,
- Assesses and improves front end billing activities and processes for the BWFH MSK Center
- The Practice Administrator develops administrative policies and procedures to improve operating efficiency and reviews and updates policies annually. Ensures the development of practice manager, supervisors and practice coordinators for each respective clinic and satellite area. Responsible for employee recruitment and employee development. Effectively manages all aspects of human resources and will be the primary contact for the BWFH MSK Center for Human Resources
- Provides oversight and directs the daily clinical operations for both the Orthopedic Surgery and Rheumatology clinics at the BWFH MSK Center and the CSC. Acts as intermediary between physicians and staff, sharing information and facilitating development of communication systems for administration, physicians and staff. Provides guidance and support for patient care supervisors and coordinators, administrative and secretarial staff. Evaluates staffing ratios, competencies and requirements. Consults with and manages physician schedules and proper resource allocations for room assignments and clinical exam space, ensuring adequate staff coverage and maximum productivity. Responsible for developing appropriate registration, scheduling and administrative policies to assure effective operations. Analyzes and proposes changes in clinical operations to achieve operating efficiency. Manages and recommends changes in information systems and facilities needs and issues
- Oversees the personnel management and training of all non-physician and non-contract staff at the BWFH MSK Center and the CSC. Recommends the hiring of new staff through managers and ensures proper orientation and training is provided. Writes and updates job descriptions, makes decisions regarding employee requests, delegates duties, conducts staff meetings, coordinates and conducts performance appraisals, monitoring progress and attainment of mutually agreed upon goals for direct reports. Facilitates the development of new and existing staff through individual and institutional activities. Provides opportunities for cross-training and career paths. Mentors managers, supervisors and coordinators and provides leadership, positive reinforcement and development of new roles within the departments to facilitate staff growth. For issues of professional compliance, collaborates with the Ambulatory Nursing or Medical Director as appropriate
- Supports the development of the annual budget and assists administrative director and finance manager to develop capital purchases for the clinic. Supports budget monitoring to manage and control expenditures. Mentors and directs staff to maximize resources efficiently. Maximizes cost efficiencies in the development of supply, equipment and inventory systems, managing operations and ensuring compliance within established budget targets for respective cost centers
- Manages the accuracy and timeliness of hospital and professional billing for the BWFH MSK Center clinic and surgical billings from the administrative unit. Ensures the adherence of department billing policies
- Promotes adherence to regulatory requirements to ensure safety of employees, patients and visitors. Prepares and coordinates for site visits from these agencies
- Serves as liaison with other hospital departments and services at the BWFH Campus
- All other duties and special projects as assigned
- Bachelor’s degree in business, public or health management or other related field; Masters preferred
- Minimum of 5 years of management experience in healthcare that has included clinical operations management
- A broad and thorough knowledge of: (a) physician practice management and resource utilization; (b) organizational and management theory and practice; and (c) financial systems, budget management, reimbursement issues and regulations
- Strong capacity to recruit and develop managers, supervisors, and staff
- Excellent communication (both oral and written) and presentation skills
- Strong customer service skills in a high volume setting
- Initiative and ability to work independently
27
Senior Practice Administrator Resume Examples & Samples
- Bachelors degree in business administration or health care administration
- Minimum of 3 years experience in physician management at administrator level or above or equivalent required
- Proven track record in growing physician practices including volumes and revenues
- Experience and expertise in physician practice marketing with a variety of tactics to grow and develop business
28
Practice Administrator Resume Examples & Samples
- Attends departmental meetings
- Actively participates as a team member in resolution of problems as they are identified
- Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisor for consideration
29
Practice Administrator Resume Examples & Samples
- Design and implement Business Plan for office in conjunction with Regional Manager and
- Carry out directives of St. Luke's Network to ensure compliance with all federal and local
- Assists with patient education re: diet, medications, etc
- Oversees copying of patient records as requested; verifies appropriate information release
- Oversees that lab, radiology and other reports are attached to appropriate patient's record and
30
Practice Administrator Resume Examples & Samples
- Design and implement Business Plan for office in conjunction with Regional Manager and physician(s)
- Provides daily clinical and clerical support for patients and staff
- Arranges meetings and scheduled appointment for the physicians. Maintains competence in Master Scheduling
- Screens telephone calls and visitors, and sorts incoming and interdepartmental mail
- Distributes correspondence, labs, reports, etc. to the individuals designated in a timely manner and maintains files of these and related materials
- Actively participates in maintaining and/or improving quality improvement initiatives regarding Physician Billing computer system, patient satisfaction survey, staff valuations and other QI problems
- Takes active role in facilitating team approach to functions within the department: Attends departmental meetings. Actively participates as a team member in resolution of problems as they are identified. Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisor for consideration
- Responsible for working with the care team to provide assistance as needed
- Collaborates with care team to determine best practices with patient panel
- Supplies care team with guidance and needed reports to determine the need for various sets of individuals; creating opportunities for those individuals to achieve optimal health through chronic disease management, wellness promotion, and disease prevention
- Responsible for coordinating and implementing practice measures for Value Based metrics, i.e. PCMH, Meaningful Use and PQRS
- Carry out directives of St. Luke's Network to ensure compliance with all federal and local regulations pertaining to all areas of business and clinical practice
- Oversees all aspects of billing and financial management in the medical practice
- Works with Regional manager and physicians to prepare, monitor and attain financial budget
- Maintains high level of competence on Physician Billing computer system
- Continually monitors adherence to policies and procedures by all staff
- Manages all aspects of billing and revenue cycle. Carries out Network directives and insures compliance with all federal and local regulations pertaining to all areas of business and clinical practice
- Maintains defined levels of office supplies; oversees purchase of clinical supplies; prepares purchase orders
- Manages maintenance of office equipment and furnishings
- Addresses company representatives, patients, visitors, co-workers and others in a courteous, professional and pleasant manner at all times
- Oversees retrieval of patient records in preparation for patient visits as requested
- Uses effective and appropriate communication style and interpersonal skills
- Oversees that lab, radiology and other reports are attached to appropriate patient's record and that results and records are reviewed by physician
- Updates daily roster in a timely, accurate and complete manner
- Handles all scheduling difficulties or special requests in a timely manner
- Establishes and maintains a good rapport and cooperative working relationship with others
- Insures phone calls requiring medical information, interpretation or judgment are referred to the physician or other appropriate clinical staff member
- Monitors competency of staff and provides training and timely feedback
- Evaluates, in conjunction with practice physician(s), new staff minimally after 3 months and then yearly. All other staff is reviewed on a yearly basis
- Actively works towards maintaining standards as established by St. Luke's Physician Group, including various incentive programs
- Attendance at quarterly manager meetings, insurance inservices and any other education in-service as deemed necessary by St. Luke's Physician Group
- Oversees staff completion of charge slips, charge logs and deposits and process to central billing office in a timely fashion. Ultimately responsible for accuracy and completeness of patient registration
- Assist patients in understanding account balances and actively work to collect same
31
Practice Administrator Resume Examples & Samples
- Manages day to day operations of the clinic, including staffing and personnel functions, financial, productivity, customer service and marketing
- Supervise clinic staff including performance reviews, new employee orientation and training and maintenance of professional standards
- Develop clinic goals and objectives, establish and implement policies and procedures to support clinic operations
- May develop and direct specialty programs in order to better meet patient and community needs
- Develop/recommend operating budget; maintain operations to stay within the budget
- Prepare management reports as requested
- Address any billing issues with corporate and/or payors in order to maximize clinic revenue
- Participate in clinic public relations and marketing activities
- Address any clinic physical plant/maintenance issues
- Manage supply inventory
- The information above is for summary purposes, and is not intended to be a comprehensive list of essential
- Functions
- High School diploma or equivalent, required. Bachelor’s strongly preferred
- Three years of experience working in an outpatient health care environment, required
- Two years of supervisory experience, required
- Excellent communication and interpersonal skills, required
- Computer skills, required
- Budgeting/finance skills, required
- One (1) year of experience in a Women’s Healthcare setting serving the same age/type of patient population served by this facility or department, preferred
32
Practice Administrator Resume Examples & Samples
- Develops and establishes policies, procedures and objectives. Ensures their adequate execution , compliance, and updates
- Evaluates general and specific business conditions as they relate to operational issues and advises the governing body and the Executive Director on these matters. Advises and assists in developing organizational objectives, and plans for their achievement
- Within scope of authority , ensures the development of systems(both manual and automated) to properly support practice-wide activities based upon business need. Directs the coordination of hardware and software requirements of existing and future systems
- Directs the development and implantation of organizational procedures and controls to promote communication and adequate information flow within the organization. Monitors, analyzes, assesses, and communicates practice progress. Considers present and planned capacity. In financial terms, considers manpower and practice needs, including facilities and technology
- Oversees development and coordination of new office locations and their needs as required. Supervises all practice staff. Clinical work direction provided by physicians
- Bachelor's degree in Accounting , Finance, or related business field. Minimum seven years experience in healthcare management, including at least two years in a supervisory capacity
33
Practice Administrator Resume Examples & Samples
- Ensure that quality patient care is provided in accordance with established standards, which are based on current medical practice performance data
- Oversees practice/office/sites. Approves established performance goals and allocation of resources, assist in recruitment, selection and training of staff
- Primary responsibility will be to provide direction and administration of general operations for physician practices, productive management, and new service line development
- Monitors operational and financial performance of the practices and implements effective changes that ensure practices are operated in a manner consistent with "best practices."
- Directs clinics to achieve budgeted results and other financial criteria and to preserve capital funds invested in the organization
- Leads office coordinators/managers to continuously identify opportunities for incremental volume and revenue growth
- Provide leadership that ensures effective collaborative working relationships between administration, management, physicians, staff, and other CHS offices and entities
- Communication- oral and written presentations made in a clear, organized, and concise manner, uses proper grammar
- Enhances professional development and maintains professional affiliations to maintain current knowledge of health care trends and developments
- Monitor and manage physician productivity based on financial results. Educate and review results with the physician on a periodic basis. Recommend and implement corrective action on results
- Continuously directs a multidisciplinary approach to the quality improvement process through assessment, evaluation, analysis, and revisions of systems that facilitates enhanced clinical outcomes, productivity, cost reduction, and provide patient, physician, and other customer satisfaction
- Facilitates new practice start up. assists with physician recruitment, physician orientation
- Directs and participates in acquisition and growth activities, including investigators, evaluations, and negotiations on accordance with overall objectives and plans
- College degree required. Strongly prefer Master's degree
- Minimum 5 years of physician office leadership experience
- Responsible for a minimum of 20 providers in the same office setting
34
Practice Administrator Resume Examples & Samples
- Supervises support staff involved in clinical and administrative activities, with emphasis on sensitivity to patients and meeting service standards. Plans, organizes and oversees work schedules and assignments of support staff to meet operational needs. Coordinates coverage for absences, meal breaks, training and vacations
- Facilitates patient flow through the unit or practice. Responsible for ensuring the accuracy of patient-related activities such as registration, managed care referrals, the collection, recording and distribution of cash and check payments, medical assisting vital signs and lab tests. Assist providers and ensure availability of needed supplies
- Implements processes and procedures to ensure efficient processing of work including, but not limited to, time of service, scheduling, referral management, pre-registration and visit ticket entry. Works with the practice/nurse/administrative managers to develop office orientation procedures and protocols
- Implements relevant information systems such as managed care, ensuring accuracy of data input and patient appointments. Provides feedback regarding improvements and changes to systems. Ensures that staff's training needs are met
- Identifies training needs in both business/office and patient care activities and assists with training of support staff to ensure staff proficiency. Coordinates regular skills development sessions for support staff
- Has the authority to direct and support employees daily work activities. Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 4-6 Indirect Reports: None
- Assists in planning, monitoring and/or managing budget in functional area of department
- 3-5 years related work experience required and 0-1 years supervisory/management experience required
- Bachelor's degree strongly preferred
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Practice Administrator, Telepsychiatry Resume Examples & Samples
- Coordinates patient follow up visits as directed by medical staff
- Responsible for claims submissions to insurers and general payables of the practice
- Generates confidential reports and manages tracking logs using both manual and computerized processes for various clinical administrative requirements
- Enters and maintains client data including re-openings, closures, transfers, caseload changes and affiliation of staff to the practice
- Assists with requests for information about clinical policy and procedures, with regards to clinical records, client statistics and office operations. Assures the security and confidentiality of consumer and proprietary records
- Prepares internal quality assurance reports. Completes the Monthly Operating Report in a timely manner and meets with management to develop a working agenda for process improvements on a monthly basis
- 2+ years comparable experience in a physician's office
36
Practice Administrator Resume Examples & Samples
- Supports the company’s mission, vision, values and goals in the performance of daily activities
- Ensures that the control policies/procedures and reporting requirements meet company standards
- Assures integrity of financial, operational and compliance requirements for the company
- Oversees the budget and items affecting profitability of the practice
- Oversees multiple facilities and equipment
- Primary driver of recruiting, hiring, and development of non-physician staff
- Manages supervisors and direct reports
- Oversees benefit administration
- Coordinates and manages office functions and efficiency
- Resource for patient contact and communication
- Supports physician leadership and administration to assure optimal patient care
- Create a positive work environment and enhance provider and staff morale
- Leads community and business development initiatives
- Assists with other project work as needed
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Practice Administrator Resume Examples & Samples
- Oversees daily operations of the Trauma, Surgical Critical Care and Acute Care Surgical & Outpatient practices
- Provides support for the Medical Staff and office staff
- Supervises maintenance/inventory of office supplies, equipment and furnishings
- Demonstrates financial responsibility/accountability through the efficient use of resources in daily procedures, processes and practices
- Competently perform general managerial duties
- Oversees and coordinates patient, physician, and staff scheduling
- Performs annual performance review of assigned staff
- Maintains departmental records for administrative and regulatory purposes
- Manage practice to achieve high patient satisfaction
- Functions as a professional role model and resource person providing guidance to practice staff
- Manages and maintains revenue, operating/capital budget for the practice
- Manages daily operations within budget parameters
- Develops monthly reports to track and monitor key performance factors, growth of practice and efficiencies of processes
- Sets policies and procedures for the department, and ensures that the office operates in accordance with them
- Conduct customer service activities and handling of complaints (patients, families, staff and/or physicians)
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Practice Administrator Resume Examples & Samples
- 5+ years of previous leadership experience managing a medical practice or other health care facility
- Demonstrated leadership capabilities that support core organizational values are a minimum expectation for this role
- Must have ability to clearly convey expectations to staff and be able to follow up and remedy issues quickly
39
Practice Administrator Resume Examples & Samples
- Carries out management responsibilities in accordance with established Company policies and procedures. Responsibilities include providing leadership to practice supervisors in interviewing, hiring, providing training and guidance, directing work, maintaining attendance records, appraising performance, taking disciplinary action and recommending termination and other personnel matters
- Promotes practice development by establishing relationships with referring physician offices, networking, and participating in appropriate business, charitable and other local organizations
- Monitors business operations to ensure financial stability
- Assumes responsibility for day-to-day facility operations
- Maintains all physician records and ensures compliance with licensing requirements. Prepares documentation for physician hospital credentialing
- Keeps abreast of new or changing regulations regarding PPOs, HMOs, Medicare and other contracted plans and communicates information to all staff members
- Acts as local liaison with Corporate Departments
- 5+ years experience in medical office management including staff supervision, preferably in Urology
- Ability to prepare comprehensive reports and able to research, analyze and interpret complex data
- Knowledge of fiscal processes including accounting, budgeting, purchasing, billing, insurance, and risk management
- Bachelor’s degree in Healthcare Administration or related discipline preferred; Master’s degree preferred
- Certified Medical Practice Executive (CMPE) a plus
- Strong understanding of code capturing as it relates to overall financials of practice(s)
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Practice Administrator Resume Examples & Samples
- Evaluates local business conditions as they relate to practice operations and advises Medical Director of such
- Develops and implements policies and procedures specific to the operation of the local practice. Ensures compliance within the practice of the policies and procedures
- Delegates responsibilities to staff and department supervisors as necessary
- Maintains a working relationship with external contacts such as managed care representatives and hospital administrators
- Ensures that all practice activities are in compliance with corporate, practice, local, state and federal laws and regulations
- Oversees the management of staffing needs for the practice by ensuring the availability of properly trained personnel
- Ensures practice compliance with legal requirements related to OSHA, EEO, TEFRA, ERISA, and Wage and Hour. Directs the preparation of information required by the Compliance Department and ensures that all staff is properly educated as directed by the Compliance Department
- Responsible for monitoring, analyzing, assessing and communicating practice progress
- Oversees the preparation of management reports as requested by the Medical Director or corporate personnel
- Conducts appropriate performance evaluations and recommends merit increases, promotions, and disciplinary actions
- Attends practice administrative meetings with physicians and Medical Director as required by the Medical Director
- Oversees the development and coordination of new office locations and their needs as required
- Ensures the coordination of payroll functions and personnel records. Assists with benefits, personnel issues, and special projects as assigned
- Oversees the management of petty cash
- Attends meetings and participates on committees as requested
- Maintains a working relationship with the Managed Care Specialists to assist as needed in local contract negotiations
- Maintains a working relationship with the Regional Patient Accounts Director and appropriate regional staff to assure that coding, charge capture, and charge entry is current and accurate
- Assists in establishing and implementing goals, objectives, policies, procedures and systems for the assigned administrative areas
- Participates in the development and implementation of long range plans and budgets
- Oversees the recruiting, hiring and interviewing of staff
- Oversees the coding, charge capture, and charge entry process to assure that billing is current and accurate
- Perform other duties as assigned or requested
- Bachelor's degree (B.A.) from a four-year college or university in Accounting, Finance, Nursing or other related field
- Seven (7) years’ experience in healthcare management with minimum two (2) years’ experience in a supervisory capacity
- Knowledge of the local community health care environment sufficient to interact with other health care providers and administrators
- Understanding of medical office operations sufficient to oversee its operations and provide support to the Medical Director and physicians
- Skill in exercising a high degree of judgment, discretion and decision making necessary to achieve organizational objectives
- Must possess analytical skill sufficient to organize and prepare comprehensive reports
- Ability to organize and integrate organizational objectives in order to meet deadlines
- Demonstrated ability to effectively communicate in verbal and written forms
- Equivalent combination of relevant education and experience will be considered
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Practice Administrator the Center for Pain Management Resume Examples & Samples
- Knowledge of ambulatory care; background in clinic procedures including schedule management, registration, use of electronic medical record, patient flow, billing and referrals and authorizations
- Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic medical record and billing software applications
- Excellent written and oral communications skills necessary
- Must have experience with creating budgets and communicating financial information to staff and providers
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Pa-practice Administrator Resume Examples & Samples
- Planning coordinating and scheduling
- Assisting with maintaining billing records
- Manage and complete audits for compliance with QA systems
- Administration relating to Legal practices
- You will have a BA (hons) BSC or MSC or professional qualifications and relevant experience relating to Administration, management, law or Practice Administration
- Accurate typing speed of at least 60 words per minute
- Advanced knowledge of CRM, Microsoft Word, Outlook, Excel, PowerPoint, Visual Files, Elite, Winscribe and the Internet
- Ideally you will have experience as either a personal assistant, practice administrator, office manager, Legal PA or a professional manager
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Practice Administrator Resume Examples & Samples
- Responsible for ensuring attainment of revenue targets for medical center practice with a focus on utilizing master scheduling templating and review of patient scheduling reports. Collaborates and communicates with Medical Director relative to financial productivity performance for Medical Center on monthly basis
- Responsible for maximizing reimbursement for the practice by coordinating Centricity and Medical Manager Work flow processes to capture all provider services. Works directly with Centricity team, and Director, Practice Administrator
- Oversees accuracy of registration, insurance verification, and coding and charge reconciliation
- Creates, maintains and updates Medical Manager Providers’ templates and appointments calendar according to EHMG productivity requirements
- Responsible for correction of all rejections and denials entered
- In conjunction with the Medical Director, Director, Practice Administration and Central Accounting, develops the EHMG annual operating budget
- In conjunction with the Medical Director develops community budget with Finance Director and Executive Director
- Prepares annual medical center capital budget
- Reviews monthly reports from Hyperion, JDEdwards and EHMG Management with Medical Director for both community and EHMG budgets
- Prepares and directs monthly report on variances and necessary action plans to Medical Director and Director, Practice Administration. Works with Director, Practice Administration and EHMG finance on overall financial reporting
- Along with Medical Director, meets regularly with Community Directors to report on the status of the Medical Group
- Responsible for the financial management of the practice, keeping all expenses within budget, including supplies and staffing. Reviews budget performance variance reports on monthly basis
- Prepares expense forms, reviews and codes all payables including corporate Pcard and American Express cards
- In conjunction with the Director, Medical Staff Recruitment and Marketing, develops strategies and coordinates marketing activities and events to increase utilization of the medical center including responsibility for monthly reporting of marketing outcomes
- In conjunction with community AED and Corporate Legal Counsel, develops and manages relationships with specialty practices which rent space within the community, according to established guidelines
- Directs and manages medical center support staff to optimize work flow processes for efficiency, standardization and provider productivity. Collaborates with Medical Director for managing provider productivity and scheduling
- Manages daily activities of front and back office, including responsibilities for continuous operational improvements
- Manages employee recruitment and retention, employee relations, and all other personnel actions for the medical center. Hires, trains, motivates, educates and disciplines support staff
- Sets goals and conducts reviews annually for medical support staff. Conducts 90 day review and goal setting for new hires
- Participates in the hiring and orientation of new physicians and mid-level providers in conjunction with the Director of Recruitment and Marketing
- Responsible for maintaining medical providers’ PTO and CME hours and coordinating to Medical Manager Template
- Oversees medical center lab compliance and proficiencies
- Coordinates and organizes payroll for medical center
- Coordinates training of staff and providers on coding and billing issues with the Managers of Reimbursement and Coding and Centricity Team
- Work Load Management
- Manages work flow processes including adherence to best practice standards for medical support staff to drive financial, quality and employee engagement performance
- In cooperation with the medical director, prepares, coordinates and distributes monthly office calendar to include the on call schedule, specialists’ schedules, time off, hospital, CC and RGT schedules
- Maintains the calendar, reviews and directs the mail and takes calls for the Medical Director
- Participates in the development and implementation of Medical Center policies and procedures
- Acts as a patient advocate and handles incoming concerns to ensure maximum patient satisfaction
- Coordinates interactions and meetings between the medical center and Continuing Care and other campus departments, as well as with local hospitals and outside health care agencies
- Actively participates in monthly Practice Administrator meetings
- Performs specified audits, such as lab compliance, in accordance with the Erickson Compliance Plan to ensure compliance with EHMG policies and procedures. Develops and implements corrective action plans with the Director, Practice Administration, as required
- Assists EHMG Credentialing Associate with the maintenance of medical staff credentialing files
- Maintains and organizes distribution of pagers, cell phones for EHMG providers
- In conjunction with Medical Director, prepares and actively participates in weekly/monthly medical staff meetings
- Plans, organizes and leads monthly staff meeting
- Attends interdepartmental meetings, such as RAC and Transitions meetings
- Responsible for the preparation and dissemination of Incident Reports as outlined in EHMG Policy and Procedure Manual and by Risk Management Responsible for the preparation and dissemination of Incident Reports as outlined in EHMG Policy and Procedure Manual
