Pool Supervisor Resume Samples

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T Stamm

Trenton

Stamm

688 Christina Islands

Phoenix

+1 (555) 508 6434

688 Christina Islands

Phoenix

Phone

p +1 (555) 508 6434

Experience Experience

Los Angeles, CA

Pool Supervisor

Los Angeles, CA

Kub and Sons

Los Angeles, CA

Pool Supervisor

Manages work procedures and expedites workflow
Assist in overall supervision of the department as outlined in manager’s job description
Responsible for assigned shift, assisting in overall management.
Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly
Perform other tasks or projects as assigned by hotel management and staff
Make sure lot of product of food and beverage promotion are created and encourage the team to promote and up-sell products
Work varied shifts, including weekends and holidays

Phoenix, AZ

Enterprise RT Flexible Pool Supervisor

Phoenix, AZ

Denesik Group

Phoenix, AZ

Enterprise RT Flexible Pool Supervisor

Participates in the development and maintenance of a performance improvement program
Assists with the development of an ongoing program of orientation, training and education for new employees and students
Assists with the development of employee schedules, maintains employee records and assures accurate time keeping
Takes measures to continuously improve the quality of services delivered
Participates in the writing, reviewing, and updating of the Respiratory Therapy policies and procedures
Oversees and directs all activities regarding respiratory therapy personnel
Participates in long term strategic planning and marketing of department services

present

Boston, MA

Pool Supervisor / Lead

Boston, MA

Schmitt, Emmerich and Heaney

present

Boston, MA

Pool Supervisor / Lead

present

Ensures staff behavior, service provided to guests and appearance are in compliance with established policy
Responsible for the supervision of the Pool & Daylife Operation
Ensures that proper staffing & service levels are maintained
Responsible for ordering supplies to maintain par levels
Responsible for planning and executing special events at The Pool
2+ years at Resort or Hotel Pool
Responsible for sales and reservations of pool amenities, including cabanas, hot tubs and bottle service

Education Education

Bachelor’s Degree in Related Field

Towson University

Bachelor’s Degree in Related Field

Skills Skills

Proficient in time management; the ability to organize and manage multiple priorities
Able to establish and maintain a cooperative working relation
Ability to interpret and create policies, procedures and manuals
Excellent customer service skills
Ability to swim, perform water activities and rescues
Ability to take initiative and effectively adapt to changes
Excellent presentation, communication and guest service skills
Computer proficiency in Microsoft Word, Excel and Outlook
Ability to interpret and create spreadsheets
Able to use sound judgment; work independently, with minimal supervision

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Pool Supervisor Resume Examples & Samples

Knowledgeable of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of restaurant or pool / beach
Knowledgeable of all liquor brands, beers and non-alcoholic selections available in restaurant and respective glassware and garnishes
Knowledgeable of the particular characteristics and description of every wine and champagne by the glass and major wines on the wine list
Knowledge of all menu selections, preparation method, major ingredients, quality standards, appearance and serving temperature
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
Maintain complete knowledge of Micros and manual systems
Complete opening duties as assigned
Ensure correct silverware is placed for each course in a timely manner
Direct guest to restrooms an outlined with Fairmont Bali standards
Check and replenish beverages
Retrieve food orders from kitchen and serve to guests
Open and serve wine / champagne bottles
Prepare and serve coffee drinks and tea
Anticipate guest’s needs, respond promptly and acknowledge guests even when busy with a SMILE
Be familiar with all hotel services/features and local attractions/ activities to respond to guest inquiries accurately
Handle guest complaints following the instant pacification procedures and ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation and organization ofassigned station and service areas
Adhere to all payment, cash handling and credit policies/procedures
Collect and report tips at the end of the assigned shift
Complete closing side duties
Complete all closing reports as assigned, communication book and leave duty after reporting to Manager/Supervisor
Complete outlet log book with complete revenue and other information
Engage with the guest, get their comments and guest preferences and create wow Story for their stay
Encourage service staff to create wow story, get the guest comment and guest preference and collect it on weekly basis
Make sure lot of product of food and beverage promotion are created and encourage the team to promote and up-sell products
Minimum 2 years experiences in a Food and Beverage supervisory position in a luxury hotel environment
Excellent communication skill both written and spoken
Knowledge of international cuisine and dining trends
Ability to maintain hotel's standards, policies and procedures with all kitchen personnel when Manager is not available
Ability to prioritize, organize and delegate work assignments
Ability to promote positive work relationships with service personnel and other departments
Ability to motivate service staff and maintain a cohesive team
Ability to ascertain staff training needs and provide such training
Ability to be a clear thinker, analyse and resolve problems, exercising good judgment
Ability to perform job functions with attention to detail, speed and accuracy
Ability to work well under pressure of organizing and attaining production schedules and time lines
Ability to work with all products and beverage involved
Ability to operate, clean and maintain all equipment required in job functions
Ability to perform job functions without direct supervision
Ability to understand guest’s service needs
Ability to access and input information into Micros system and Material Control
Ability to be well organized, maintain concentration and think clearly when providing service to several guests within any given period of time
Ability to manage the team to ensure task completed in high quality, and on time
Ability to encourage the team to engage with guest to promote and upsell Fairmont Sanur Beach Bali

Pool Supervisor Resume Examples & Samples

Responsible for managing and supervising pool area
Responsible for inner workings of pool kitchen and bar
Responsible for staff management
Responsible for orders related to Bar (alcohol) and internal needs (condiments and various products)
Scheduling of staff
Motivating and training of staff to meet the required standards
Ability to work weekends/holidays/evenings
Cash handling experience required
Previous related experience required
Eligible to serve alcohol
Ability to manage others
4-year degree preferred
Strong verbal communication skills required
Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task
Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis
Must be able to exert well-paced ability in limited space

Pool Supervisor Resume Examples & Samples

Reading, writing and oral proficiency in the English language
Minimum one year experience as a Room Service Supervisor in a reputed 5 Star Hotel
Working knowledge of food, wines, spirits. Excellent mathematical skills
Computer skills are helpful
Excellent Guest interaction skills and service must be in the blood!

Pool Supervisor Resume Examples & Samples

Supervises staff to ensure all duties and tasks are completed
Assists with opening/closing duties of the pool area and with maintaining the appearance of the pool deck throughout the shift
Interacts with other departments throughout the property as needed to ensure the smooth operation of the pool area
Ensures Pool staff adhere to company and department policies
Delivers pre-shift meetings accurately and consistently
Responds to emergencies and guest complaints
Assists with ordering inventory and other essential office functions
Ensures accuracy of timekeeping records
Engage, entertain and inspire all who visit the property by making a focused commitment to our ensure our guests receive at our Five Diamond Resort
At least 1 year of experience in pool operations
At least 2 years of customer service experience
Learning and acquiring management skills

Recreation & Pool Supervisor Resume Examples & Samples

Maintain complete knowledge of and comply with all departmental policies/service
Train associates with the needed knowledge of all local attractions/activities in order to respond to guest inquiries accurately
Monitor cleanliness, sanitation and organization of assigned work areas
Maintain Library of Resources
Distribute Activities Sheets
Conduct Guest Orientation
1 year experience
Provide legible communication and directions
Compute basic mathematical calculations (add, subtract, multiply and divide numbers)

Enterprise RT Flexible Pool Supervisor Resume Examples & Samples

Oversees and directs all activities regarding respiratory therapy personnel
Assists with the development of employee schedules, maintains employee records and assures accurate time keeping
Assists with employee performance evaluations and gives appropriate feedback
Serves as a resource to staff
Assists staff with identifying and utilizing learning resources available within the hospital/community
Assists with the development of an ongoing program of orientation, training and education for new employees and students
Participates in the development and maintenance of a performance improvement program
Takes measures to continuously improve the quality of services delivered
Participates in the writing, reviewing, and updating of the Respiratory Therapy policies and procedures
Assists with the development of the departmental budget, ensuring the availability of equipment and supplies
Ensures compliance with all regulatory agencies and state law requirements
Participates in long term strategic planning and marketing of department services
At sites where applicable, the employee will perform blood gas puncture and analysis
Minimum three years experience in critical care along with leadership, education and/or research activities
At sites where appropriate, neonatal/pediatric experience required

Beach & Pool Supervisor Resume Examples & Samples

Manage operations of the health club
Manage team members to ensure high motivation, provision of high quality service and ongoing development
Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
Achieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement
Manage customer feedback effectively to ensure continuous service and programme improvement
Instill brand values and standards to maintain quality on a daily basis
Liaise with other hotel departments
Ensure customers and guests receive friendly and consistent personalised service from all team members
Recruit, manage, train and develop the team
Respond to audits to ensure continual improvement is achieved
Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
Management and/or supervisory experience within the leisure sector
Ability to meet financial targets
Willingness to develop team members and self
Ability to work on your own or in teams
Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs
Degree in relevant area
Passion for customer service
Ability to close a sale
Relevant fitness and pool qualifications

Pool Supervisor Resume Examples & Samples

Recognizes and respond to emergency situations
Ensures the cleanliness of the pool and surrounding area are being maintained to company standards
Inspects the pool and surrounding areas, reporting any unsafe conditions to management
Completes daily, weekly, monthly and any other records and reports as directed by management
Assists the management team in conducting In-Service training classes
Performs duties of subordinate team members
Responds to calls and questions from members, owners, guests, and other departments
A minimum of two (2) years of experience in the aquatics field required
Ability to swim, perform water activities and rescues
Computer proficiency in Microsoft Word, Excel and Outlook

Pool Supervisor Resume Examples & Samples

Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed
Maximize revenues by upselling and following budget guidelines
Handle guest concerns, reacting quickly and professionally
Balance operational and Colleague needs
Have full knowledge of all menus and promotions
Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
Previous Food and Beverage leadership experience preferred
Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Click here to view: http://www.scottsdaleprincess.com/Meet/Grooming-Guidelines
Previous Point of Sale system experience required
Computer literate in Microsoft Window applications required
University/College degree in a related discipline preferred

Pool Supervisor Resume Examples & Samples

Makes decisions that directly affect the guests experience in a positive fashion
Maintain pool supplies budget
Presents professional appearance and attitude at all times and maintains a high standard of customer service
Performs various maintenance duties as directed to maintain a clean and safe facility
Prepares and maintains appropriate pool reports for location and NPS
Communicates closely with all departments to ensure a seamless guest experience
Active departmental participation in training programs as directed by the General Manager
Manages the flow of guests in and out of the pool area
Follows Aramark policies and procedures, National Park Service requirements and safety policies
May need to work nights and/or weekends
Responsible for the assisnting the general manager in planning and execution of the successful pool operations
Responsible for supervising Lifeguards
Responsible for guest service standards for Pool Department

Topaz & Vista Pool Supervisor Resume Examples & Samples

Ensures welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations
Communicate information to the service team giving them the knowledge to be individually empowered
Utilize the Freedom To Go Beyond to resolves guest issues promptly and with great care
Supervise the performance, attendance, attitude, appearance and conduct of service team
Assist with the development, training and inspiration of outlet staff
Experience. Previous experience and enthusiasm for being part of a diverse team of passionate people, and providing authentic experiences and distinctively different service to others in a team oriented food and beverage environment

Pool Supervisor Seasonal Resume Examples & Samples

Monitors and inspects swimming pool operations for safety, cleanliness and guest satisfaction
Monitors and inspects that dressing and shower rooms are supplied with all hard and soft goods in compliance with company policy
Knowledge of draining and filling of pool areas
Demonstrates extensive experience and judgment to plan and accomplish goals

Pool Supervisor Resume Examples & Samples

High School Diploma or GED; or two years previous customer service experience; or combination of education and experience
Must be proficient in Microsoft Outlook programs
Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment
Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
Manages work procedures and expedites workflow
Provides coaching and counseling to team members

Pool Supervisor Resume Examples & Samples

Daily and weekly exchange of information is imperative to the Manager of YC Pool Operations as well as line level associates
Set up and execution of daily bar & food operations, as well as beach operations
Daily recap of all pool activities regarding revenue, associate issues/concerns, weather, and amount of covers must be submitted at the end of a shift to Director of F&B Operations
Must attend all Food and Beverage meetings and relay all information to fellow management
Communicate with resort members/guests on needs and accumulate feedback
Ensure the proper information on operation requirements, as well as execution, are properly delegated and distributed amongst the staff. Staff must be well informed on all areas of coverage and given the responsibility and power to accomplish company goals for a successful restaurant
Responsible for assistance in evaluation & job performance
Responsible for training all new YC pool associates (YC ONBOARDING PROCESS)
Assign and monitor daily employee shift side work
Must have understanding on how to read and execute a BEO form
Supervise and train servers, bartenders and assists on all daily/upcoming restaurant operations
Monitor pace and table service detail for consistency and timing
Possess thorough food, wine/cocktail menu knowledge
Exercise a positive attitude and warm hospitality image
Inspect restaurant hallways, meeting rooms, store rooms and public areas
Two years experience in a supervisory restaurant role, preferably in a resort setting is valued
Requires problem solving abilities
TABC and Safe-serve certified preferred
Working knowledge of Microsoft Excel and Word is helpful
Impeccable standards of appearance
Maintains proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel

Pool Supervisor Resume Examples & Samples

At least 6 months of previous supervisory experience, preferably in a pool setting
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail and excellence in guest service
General knowledge of mathematical skills
Decision-making and creative problem solving skills

Cabana / Pool Supervisor Resume Examples & Samples

Provide on-floor support for colleagues when required (i.e. bartending, running food, folding towels, etc)
Provide administrative support to Cabana department as needed
Ensure smooth operation of Food and Beverage service, Cabana reservations, and guest satisfaction
University or College degree in related field
Minimum 2 years of previous Hotel or Food and Beverage experience
Computer literacy in Microsoft Office, Word, Excel
Safety oriented First Aid
CPR - Basic Rescuer
Excellent communication skills, both written and spoken

Pool Supervisor Resume Examples & Samples

Upholds Rosewood Hotels and Resorts Vision and Values
Supports leadership
Provides excellent customer service, and actively contributes to the department requirements and standards
The Pool Supervisor will assist the Bar Manager in the oversight of CordeValle pool operation, including hiring, training and coaching seasonal pool service staff while ensuring all service standards are met consistently
Responsible for developing creative amenity delivery concepts on an annual basis
Performs additional duties as assigned that may be outside of the normal scope of duties based on business needs

Pool Supervisor Resume Examples & Samples

Select, train, evaluate, lead, motivate, coach, and discipline employees in the Food and Beverage Division to ensure that established cultural and core standards are met
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, group contacts and new patrons
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for our Food and Beverage Operation, while following and maintaining all local, state, and federal laws relating to alcohol service and consumption. This position will rotate between all the F&B outlets as needed
College degree preferably specializing in hotel/restaurant management or equivalent experience is required
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Successful candidate must possess legal work authorization in the United States

Pool Supervisor Resume Examples & Samples

Prepare staff assignments according to department procedures
Monitor staff performance in all job functions, ensuring that all procedures are completed to standards
Assist Pool staff with their job functions to ensure optimum service to guests
Ensure all charges for rental and sale items are accurately processed
Ensure all safety precautions are implemented and monitored
Ensure all closing duties for staff are completed before staff sign out
Conduct training of staff as assigned
Valid certification in first aid and CPR preferred
2 years experience in supervison preferred
Fluency in English, both verbal and non-verbal
Knowledge of pool equipment

Pool Supervisor Resume Examples & Samples

College degree preferably specializing in hotel/restaurant management
Once to two years previous experience in a server or supervisory position in Food & Beverage
Good command of the English language

Pool Supervisor Resume Examples & Samples

Previous experience in a luxury environment preferred
Previous Food and Beverage experience preferred
Excellent presentation, communication and guest service skills

Pool Supervisor Resume Examples & Samples

Schedule pool staff and prepare weekly payroll reports
Maintain entire pool facility, in compliance with local board of health regulations
Perform other pool related duties as required
Perform other aquatic related duties as assigned
Qualified applicants must have current certification in ARC Lifeguard Training, ARC BLS-CPR, ARC Standard First Aid or Equivalent
Three years of experience in the area of pool management
ARC instructorship in the areas of Water Safety (WSI) and Lifeguard Training (LGT) is preferred
Competitive swimming experience is preferred

Pool Supervisor Resume Examples & Samples

Previous significant experience in a related position
Certification in CPR (Cardiopulmonary Resuscitation)
Be able to execute the tasks of a Pool Attendant, Server and/or Bartender as needed
Follow‑up on service procedures
Supervise the consistency of quality and efficiency of food and service
Work closely with Engineering to maintain proper water quality and mechanical operation of the swimming and whirl pools
Order supplies and amenities to ensure the Poolside par level allow for smooth operation
Coordinate personal training with outside contractors to guarantee a high level of service and adequate availability
Oversee the cleanliness of the fitness area, pool deck, patio terrace and bartenders’ cabana area and coordinate special requirements with Housekeeping, Laundry, Stewarding and Engineering
Maintain a friendly but unobtrusive manner with all guests
Utilize all computer systems relevant to the departments
Participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service
Maintain a log (Lotus Notes) with important information to be passed onto management
Ensure all equipment is kept in perfect working condition and reports any deficiencies to the proper department

Seasonal Pool Supervisor Resume Examples & Samples

Consistently offer professional, friendly and engaging services
Oversee the cleanliness and the daily upkeep of the pool and surrounding area,
Oversee pool team, ensuring guests are well taken care of
Assist in scheduling for pool team and maintaining coverage for all shifts
Provide Food and Beverage pool side service as required

Pool Supervisor Resume Examples & Samples

Responsible for assigned shift, assisting in overall management
Assist in overall supervision of the department as outlined in manager’s job description
Complete environmental checklist for dining room
Spot check liquor pars and order daily supplies
Hold pre-meal meetings
Follow up on established training steps
Handle guest comments and complaints and ensure guest satisfaction
Communicate with guests and receive feedback
Stay on the floor during peak hours
Observe, teach and correct staff’s service
Examine food preparation and beverage presentation
Maintain condition of dining room, lobby lounge, morsels, mini bar and room service
Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly
Participate in interviewing new employees as needed
Prepare maintenance request and follow-up
Monitor food and liquor requisitions and food waste
Check bar controls, shot glass use, red lining, and bottles totally empty daily
1 year of experience in Food and Beverage Supervision or Management role preferred
Must have the ability to manage deadlines
Understanding of Food and Beverage financials including cost and par controls is preferred
General knowledge of Microsoft Word, Excel, and PowerPoint
Must have a strong attention to detail as well as strong customer service skills
Must be able to work a flexible schedule including weekends and holidays
Must be familiar with and adhere to all liquor liability laws
Must know emergency procedures and work to prevent accidents
Must be TABC Certified

Pool Supervisor Resume Examples & Samples

Maintains a commitment to customer service and guest satisfaction
Assists the manager with leading and supervising the outlet team
Ensures supplies are properly stocked; assists with ordering supplies as necessary
Assists with coordinating inventory control
Utilizes labor management tools to schedule and control labor costs
Assists manager with new hire and termination paperwork
Participates in staff meetings and agenda
Attends mandatory monthly department meetings and appropriate resort and division meetings
Reports any needed repair immediately to Maintenance using correct procedures
Ensures proper bookkeeping and resort policies are followed
Responsible for daily reports and manager log book entries
Performs restaurant staff duties as necessary
Maintains a safe and pleasant work environment
Assists the Food & Beverage Outlet Manager with preparing and monitoring budget of expenditures and projected incomes

Pool Supervisor / Lead Resume Examples & Samples

Responsible for the supervision of the Pool & Daylife Operation
Trains new Team Members to ensure they are in compliance with company policies
Prepares schedules
Responsible for ordering supplies to maintain par levels
Handles payroll
Responsible for sales and reservations of pool amenities, including cabanas, hot tubs and bottle service
Ensures that proper staffing & service levels are maintained
Responsible for cleanliness, organization, exceptional guest service and safe condition of Nightlife
Ensures that customer problems/complaints are handled in an effective, courteous manner
Ensures staff behavior, service provided to guests and appearance are in compliance with established policy
Responsible for planning and executing special events at The Pool
2+ years at Resort or Hotel Pool
Prior experience in a Hotel/Casino preferred