Performance Consultant Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the performance consultant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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H Bernhard

Hosea

Bernhard

598 Malcolm Village

Phoenix

+1 (555) 656 2010

598 Malcolm Village

Phoenix

Phone

p +1 (555) 656 2010

Experience Experience

Phoenix, AZ

Performance Consultant

Phoenix, AZ

Goyette, Schumm and Tromp

Phoenix, AZ

Performance Consultant

Develops, designs, and implements performance improvement for individual workgroups, departments and Citywide
Assists in resolving business process, employee performance, employee development, and teamwork issues
Perform network capacity planning and performance analyses
Leads, coaches, or partners with City leadership to address identified development and performance issues
Leads large cross-functional performance improvement projects and initiatives
Build and grow long-term, trusting relationships with a range of contacts at assigned dealerships (buyer/signer, implementer, stakeholder, etc.), including the highest level in each organization (e.g., General Manager)
Serve as an expert on application performance utilizing Riverbed products including SteelCentral AppInternals, AppResponse, and Transaction Analyzer to monitor and analyze enterprise-wide application performance end-to-end, including network and transport systems, Web Servers (e.g. Apache, IIS), Database Servers (e.g. Oracle, SQL Server, DB2), Application Servers (e.g. Websphere, Weblogic) and Operating Systems (e.g. Windows, UNIX)

San Francisco, CA

Performance Consultant, South Florida

San Francisco, CA

Bernier and Sons

San Francisco, CA

Performance Consultant, South Florida

Escalate risks or roadblocks for a client; work with sales leadership and Manager, Performance Consulting to resolve
Effectively manage the progress and results of clients assigned and work with sales leadership to contribute and manage actions according to account strategy
Collaborate with Account Directors and Manager, Performance Consulting to align our strategies with the goals of the client corporate office
Collaborate with team members, Product Specialists, customer support, and other partners to solve customer problems and continuously improve
Provide accurate and complete documentation in SalesForce
Minimize churn on new and existing products while maintaining media solutions across assigned Dealer Group(s)
Interpret Cox Automotive reporting and analytics to explain product performance, optimization issues, and best practices to the customer in the context of their business goals and market trends

present

San Francisco, CA

Senior Org Performance Consultant

San Francisco, CA

Kuhn LLC

present

San Francisco, CA

Senior Org Performance Consultant

present

Provide thought leadership for new and emerging best practice models for performance planning and management; stay abreast and inform others of new and emerging topics/trends, best practices, technologies, and capabilities
Provide primary input to the evaluation process for departmental staff (the department director will administer performance reviews and personnel file maintenance)
Balance a shifting workload and effectively deal with ambiguous circumstances while ensuring the timely completion of work
Provide industry knowledge to projects and overall work
Work collaboratively with ISD departments and/or physician practices to enhance performance reporting
Develop and utilize mechanisms to track best practices/ lessons learned in order to leverage into future business process improvement initiatives
Define and develop overall consulting engagement objectives, scope and work plan and review and confirm with internal/external client

Education Education

Bachelor’s Degree in Human Resources Management

Loyola Marymount University

Bachelor’s Degree in Human Resources Management

Skills Skills

Basic understanding and application of Performance Improvement skills
Basic understanding of banking regulations and policies
Thorough knowledge of U.S. Bank's products, services and operations
Ability to interact effectively with all levels of management
Strong project management and financial skills
Strong analytical, planning and organizational skills
Excellent project management and financial skills
A strong understanding of advanced financial planning conversations
Experienced learning professional who can design and execute a variety of learning strategies
You have a deep knowledge of the financial industry, especially around financial planning

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Performance Consultant Resume Examples & Samples

Influencing and Relationship Management skills
Excellent Verbal and Written Communication skills including Formal Presentation skills
Training, Coaching and Presentation skills
PC skills – particularly Ms PowerPoint
Facilitation skills
Planning and analysis
Business Awareness
Team working and Interpersonal skills
Innovation & initiative – ability to use varied and interesting methods/media to pass training messages
Sense of urgency with good business judgement
Personal Organisation
Continuous self learning/development and knowledge sharing
Internal customer focus
Driving performance of self and others
Inspiring and persuading others
Developing future capability

Performance Consultant Resume Examples & Samples

Five or more years of project management or related experience
Basic understanding of banking regulations and policies
Thorough knowledge of U.S. Bank's products, services and operations
Effective verbal and written communication and presentation skills

Performance Consultant Resume Examples & Samples

Provide Dealership eCommerce and Digital Marketing Consultative expertise for OEM Dealers and Regional Field staff, partnering with them to achieve program and aligned regional goals
Educate/Consult/Train OEM Dealers and Regional Field Teams on inbound sales opportunity retail processes and best practices to improve performance
Internet leads
Inbound phone calls
Showroom floor walk-in guests
CRM training and best practices
Educate/Consult/Train OEM Dealers and Regional Field Teams on the data and relevance of KPI reporting data through OEM’s reporting tools
Subject Matter Expert in OEM’s Digital Data Reporting Suite (Adobe, Dealer Command Center, ELMS, etc.)
Educate/Consult/Train to help improve the OEM Regions’ sales effectiveness with opportunities generated by Digital Marketing through in-dealership training designed to
Improve the quality of the engagement with the guest (email-phone-face to face)
Improve response times to Internet leads
Improve appointment, show, sales rates with guests contacting dealers via a form lead or inbound phone call
Build on the efficacy of departments currently handling Internet leads such as a dedicated Internet Department or a Business Development Center
Educate dealers and managers on the data and relevance of KPIs that indicate the health of their Digital Marketing and opportunity handling efforts
Help align the Dealers engagement and utilization of the OEM’s Digital Marketing strategy
Assist with rolling out national campaigns
Provide consistent dealer visits to implement action plans, consistently communicating all program details and actions required
Provide additional field support for regional meetings, presentations, seminars, etc
Help develop strategies/tactics to grow relationships and business at the dealer level
Leverage knowledge of the sites, digital space and auto industry to help VinSolutions/Haystak grow revenue
Consistently manage Stakeholder expectations, ensure delivery of the highest quality service, and solicit and act on feedback
Anticipate, design and take action to solve problems
Maintain superior computer, written and verbal presentation skills including correspondence, reports, graphs, charts and PowerPoint presentations
Communicate consistently, effectively and within a timely manner regarding the general state of business
DIGITAL AUTOMOTIVE EXPERIENCE IS A REQUIREMENT - preferably as a Dealership Internet Manager, Dealership Digital Marketing Manager or Digital Automotive Vendor (e.g. website provider, CRM provider, etc.)
Superior understanding of Automotive eCommerce, Process Improvement Consulting, and the Digital Landscape including CRM and lead response management is required
Strong field training and consulting background for Automotive Vendors, OEM's, or other closely associated automotive groups is required. This includes those with direct experience developing and managing BDC departments in the retail automotive network is required
Working knowledge and experience working with MS PowerPoint/Word/Excel and Salesforce preferred
Proven experience and ability to coordinate and manage multiple high priority clients, analyze data and problems, and provide solutions if necessary in a deadline driven environment are required
Demonstrated analytical (industry, market, and business) and quantitative skills are required
Ability to build strong trusted working relationships with internal and external business customers at all levels
Strong interpersonal and written communication skills are required
4 year degree (BA or BS)
Ability to travel up to 80% travel

Iras-performance Consultant Resume Examples & Samples

Receive incoming notifications from agent and data vendor(s),
Cleanse data ,analysing impact of events and processing 'approach' required,
Set up and process events on the accounting system(s)
Monitor for full, timely and appropriate return of Fund Manager Instructions and initiate instructions out to agents
Ensure completion of all processing through to share availability
Maintain static data (custodian contacts etc)
Maintain data for collation and provision of MIS
Actively participate in team discussions that lead to quality, resource and target orientated improvements
Follow documented procedures to ensure team compliance with industry regulation and best practice
Incident/regulatory breach reporting
Has relevant experience in Investment Operations, particularly Corporate Action related activities
Has understanding of wide range of Corporate Action event types across major markets and across all instrument types
Computer literate
Has extensive knowledge of the EMEA and APAC markets and processing methods
Is Corporate Actions swift literate

Senior Performance Consultant Resume Examples & Samples

LI-MJ1
Minimum: Bachelor’s degree in Human Resources Management, Organizational Development, Applied Behavioral Sciences, Business Administration or related field
7+ years of work experience as a Performance Consultant (e.g. knowledge of adult learning styles, participative training design, group dynamics, interactive learning methods, systems theory and quality improvement processes, advanced consulting methods, leadership coaching, conflict resolution, group facilitation, organization communication processes, presentation skills and project management)
5+ years of proven consulting skills to identify performance improvement requirements and solutions
5+ years of experience in designing and implementing leadership development programs
Proven experience in developing influential and trust-based relationships with senior leaders and decision makers
Plan and organize events related to training delivery
Ability to create a schedule for assignments and drive completion accordingly
Develop and monitor spending against the departmental budget
Exemplify the desired culture and philosophies of the organization
Work effectively as a member of L&OD team and Human Resources department
Knowledge and experience of human resources roles, functions and how they can be positioned to influence behavior change and sustain solutions that drive results
Ability to travel from 20 to 50% of time, according to business needs
Skilled in the use of Microsoft Word, Excel and PowerPoint
Excellent written and verbal communication skills, learning orientation, attention to detail, time management
Master’s degree in Organizational Development, Organizational Behavior, or Organizational Change Management, Organizational Leadership or any program with an emphasis in Leadership Development
Demonstrated ability to operate effectively in a matrix management environment
Executive presence, communication and presentation skills

Performance Consultant Resume Examples & Samples

You have a deep knowledge of the financial industry, especially around financial planning
You are driven to see your work positively affect real business results
You are passionate in meeting the needs of the modern learner through on-demand content, peer to peer collaboration, and personalized training programs
You are a respected leader with strong presentation skills who can communicate your vision clearly to others
You have strong writing skills and use them to create clear, concise content and presentations
You are an independent worker who can take sometimes unclear or ill-defined direction and effectively scope your own work and work for teammates
You know how to use data to interpret a situation and tell a compelling story

Performance Consultant Resume Examples & Samples

Serve as an expert on application performance utilizing Riverbed products including SteelCentral AppInternals, AppResponse, and Transaction Analyzer to monitor and analyze enterprise-wide application performance end-to-end, including network and transport systems, Web Servers (e.g. Apache, IIS), Database Servers (e.g. Oracle, SQL Server, DB2), Application Servers (e.g. Websphere, Weblogic) and Operating Systems (e.g. Windows, UNIX)
Troubleshoot performance issues for UNIX and Windows based platforms
Perform network capacity planning and performance analyses
Collect network performance information required for simulation modeling studies
Analyze and understand client’s IT requirements, organization functions, and decision making processes
Produce a solution that fulfills client’s needs within budget and schedule constraints
LI-MB2

Application Performance Consultant Resume Examples & Samples

Work closely with two or more application development teams through the NERSC NESAP program to help optimize their code to run well on Cori and future HPC systems. Collaborate with other stakeholders like vendors and library developers in the optimization process
Help the general NERSC user community port and develop codes that will run well on energy-efficient many-core processors (for Cori and future NERSC systems)
Provide a broad spectrum of expert and courteous consulting services to users. Develop solutions for user problems and provide one-on-one assistance as needed. Manage and solve complex problems in a timely courteous manner consistent with user requirements and established in consultation with designated technical expert. Convey user feedback and concerns to other NERSC staff
Educate and train users by creating content for the NERSC website with online tutorials and documentation, giving presentations, and attending conferences
Keep abreast of developments and research in the high-performance computing field, programming-models
Participate in the design and running of benchmarks and other tests to evaluate new HPC technologies and ensure that NERSC systems and software are operating correctly. Provide input and assistance in the procurement of new systems
Bachelor’s degree in a scientific field or computer science and/or equivalent experience and an additional minimum of 7 years of related experience (including in pursuit of an advanced degree). At least three years experience programming and running codes in an HPC environment
Broad computational background, including knowledge of Unix, Fortran, C, C++, optimizing applications for energy efficient architectures, HPC algorithms, programming models, profilers, debuggers, and performance tools
Ability to optimize parallel programs for very large scale execution
Writing web documentation and tutorials; web programming
Teaching and developing workshops in technical computing areas
An ability to work effectively with users, understand user requirements, communicate well orally and in writing and show initiative, tact, and judgment in developing solutions for users
Demonstrated ability to assume leadership roles, ability to grasp complex problems and develop solutions, and possess in-depth background in high-performance computing
Many-core programming techniques (e.g. for GPUs or Intel Xeon Phi), distributed-memory and on-node parallel programming, MPI, OpenMP, Fortran, C, C++, shell scripting, python, UNIX/LINUX, parallel code debugging, profiling and optimization, code porting, code scaling, and performance analysis
Experience optimizing applications for energy-efficient manycore architectures
Extensive use or design of HPC profiling or optimization tools
Filesystems and IO optimization experience
Advanced knowledge and experience with HPC computing/data architectures, parallel I/O optimization, web programming, and software engineering
10 or more years of technical high performance computing experience and a history of innovation in providing HPC services and working with teams of computational scientists
Strong project management and analysis skills, and a demonstrated ability to lead technical efforts with teams of people across different groups
Demonstrated ability to mentor students, interns, and postdoctoral researchers
Recognition in the HPC community at the national level
Involvement in one or more strategic initiatives at the Federal level (e.g. DOE Exascale Initiative, SciDAC projects, etc)

Iras-performance Consultant Resume Examples & Samples

Provides clients with performance analysis services to evaluate the performance of various investment vehicles in the client's plan/fund through standard or custom performance reporting, compliance monitoring and other on-line tools
Consults with clients and acts as the technical expert on developing new services that provide performance measurement, performance evaluation, and asset allocation reporting
Communicates with clients or the client's money managers or consultant on a regular basis responding to issues, researching reporting problems, discussing performance analysis reporting capabilities
Completes rate of return and discrepancy analyses
Develops and produces investment performance reports for clients using computer applications

Performance Consultant S China PL Chicago Chinatown Square Resume Examples & Samples

Basic understanding and application of Performance Improvement skills
Ability to interact effectively with all levels of management
Strong project management and financial skills
Strong analytical, planning and organizational skills

Enterprise Performance Consultant Resume Examples & Samples

Rapid Assessment
Strategy and Business Case Development
Business Capability Design and Implementation
Value Realization Planning and Management
Change / Program Leadership
Senior Management Presentation and Engagement
Influencing and Developing Others (e.g. a Project Team or a Direct Report)
Leading Practical Innovation
5+ years of experience in healthcare or consulting with projects in strategy, finance or process improvement
5+ years of experience in project and program management, business case management, and change management
Advanced level of proficiency with MS Excel and PowerPoint
Experience developing and implementing change into a large and complex organization, as supported by documented outcomes
Self - directed professional
Strong analytics, facilitation, and problem solving experience
Excellent interpersonal skills with experience working with executive levels of an organization
Master’s Degree or equivalent experience
Lean, Six Sigma, Black Belt, Green Belt experience or certification

Performance Consultant Resume Examples & Samples

Eight or more years of project management or related experience
Strong understanding and application of Performance Improvement skills
Thorough understanding of banking regulations and policies
Excellent project management and financial skills

Human Performance Consultant Resume Examples & Samples

Demonstrate flexibility, agility, tenacity, confidence and great comfort with ambiguity. Ideally, you are a problem solver who thrives on the opportunity to connect new dots
Be curious and inquisitive about your clients world
Quickly establish trust and rapport with both clients and HR contacts alike
Be willing to consult across functions
Fearlessly engage with anyone, anywhere, anytime
With the guidance of a Client team lead, provide an analysis of existing team dynamics and make recommendations to the project team
Work with clients to monitor progress of the interventions and recommend appropriate actions to the project team
Work with the project lead to consult, plan, and organize team acceleration program workshops, anywhere globally; always strive to create an exceptional, impactful and fun experience for our clients
Actively collate anecdotal examples of how the team success is providing tangible value to key business partners
Support peer team on existing Team Acceleration client engagements

Finance & Enterprise Performance Consultant Resume Examples & Samples

Finance transformation and business partnering
Finance Operating Model Design / Shared Services
Finance Operations and process improvement
Financial Analysis, Financial Value Creation, Finance Strategy
Planning, Budgeting and Forecasting process design and implementation
Business Metrics
Management Reporting and Analysis
Balanced Scorecard design and implementation
Driver-based Corporate Planning Model design and implementation
Financial and Regulatory Reporting: Diagnose, design and implementation
Business diagnosis and planning activities
Problem definition, issue identification and workplan development using problem solving principles and past experience
Define to-be organization processes, capabilities, application of key technologies, and performance measurements/KPIs
Business architecture implementation activities

Performance Consultant Resume Examples & Samples

Build and grow long-term, trusting relationships with a range of contacts at assigned dealerships (buyer/signer, implementer, stakeholder, etc.), including the highest level in each organization (e.g., General Manager)
Collaborate with Account Directors and Manager, Performance Consulting to align our strategies with the goals of the client corporate office
Monitor and analyze product performance and client business and performance trends to determine adjustments needed to optimize product utilization (according to the client’s business goals/objectives)
Interpret Cox Automotive reporting and analytics to explain product performance, optimization issues, and best practices to the customer in the context of their business goals and market trends
Train customers to use core Cox Automotive Media and Software products; involve Product Specialists and other business unit specialists for advanced product training when needed
Serve as a first point-of-contact for dealer issues; diagnose and resolve customer concerns and technical issues in a timely manner
Contribute to strategic account planning, identifying opportunities and risks for each account
Effectively manage the progress and results of clients assigned and work with sales leadership to contribute and manage actions according to account strategy
Escalate risks or roadblocks for a client; work with sales leadership and Manager, Performance Consulting to resolve
Provide accurate and complete documentation in SalesForce
Participate in the exchange of best practices across the team
2+ years proven experience in a consultative sales, business analyst, performance consulting or similar capacity
Previous experience in media, advertising (preferably digital); knowledge of competitive landscape, rates and selling points

Senior Performance Consultant Resume Examples & Samples

Learning system management
Strong training & facilitation skill, certified facilitator is a plus; and able to communicate effectively to small and large employee groups
Understand instructional design and able to customize learning address to needs
Excellent in both oral and written English communication skill
Multi-language capability, Chinese preferred
Strong in interpersonal communication skill and result oriented
Able to work with and influence effectively a wide range of employees from different working and cultural backgrounds, especially senior management team
Excellent thinking skill in problem analysis, solving and decision making
Able to work independently in a fast-paced changing environment
Proficient with Microsoft Office Excel, Word, PowerPoint and Outlook
Diploma and above Degree in Business Administration / Human Resource Management or equivalent qualification
8 years of working experience in designing and delivering corporate training programs in MNCs

Professional Services Performance Consultant Resume Examples & Samples

Present and articulate advanced product features, benefits, and overall product solutions
TS/SCI FS poly required
BS/MS in Computer Science or Computer/Electrical Engineering
Willingness to travel extensively, interact and work directly with customers
Significant experience monitoring, analyzing and tuning application and system performance
Firm understanding of the internal workings of J2EE and / or .NET
Strong knowledge of web application architecture and software including Web Servers (Apache, IIS), J2EE Application Servers (Websphere, Weblogic), Databases (Oracle, SQL Server, DB2) and Operating Systems (UNIX, Windows). While you’re not expected to be a subject matter expert in all of these, high level knowledge of the functionality of each component and how they inter-relate and operate is crucial. Basic administrative skills for these technologies is a plus
Expert knowledge of TCP/IP networking
Experience with protocol analyzers and knowledge of router and switch configuration is a plus
Knowledge or experience with C/C++ and Python are a plus
Excellent verbal and written communication skills; able to present technical material to both technical and non-technical audiences
Professionalism appropriate for working with Fortune 500 clients

Performance Consultant, Ohio Resume Examples & Samples

Maintain professional written, verbal and presentation communication
Budget time to plan activities for each week: schedule visits to customers, conduct research, enter account records in SalesForce, etc
Valid driver’s license
Previous experience in the automotive industry strongly preferred

Practice Performance Consultant Resume Examples & Samples

Functioning independently, travel across assigned territory to meet with providers to discuss Optum tools and programs focused on improving the quality of care for Medicare Advantage Members
Execute applicable provider incentive programs for health plan
Establish positive, long - term, consultative relationships with physicians, medical groups, IPAs and ACOs
Develop comprehensive, provider-specific plans to increase their HEDIS performance and improve their outcomes
Provide ongoing strategic recommendations, training and coaching to provider groups on program implementation and barrier resolution
Act as lead to pull necessary internal resources together in order to provide appropriate, effective provider education, coaching and consultation
Training will include Stars measures (HEDIS / CAHPS / HOS / med adherence), and Optum program administration, use of plan tools, reports and systems
Coordinate and lead Stars-specific JOC meetings with provider groups with regular frequency to drive continual process improvement and achieve goals
Provide reporting to health plan leadership on progress of overall performance, HQPAFs, gap closure, and use of virtual administrative resource
Facilitate / lead monthly or quarterly meetings, as required by plan leader, including report and material preparation
Provide suggestions and feedback to Optum and health plan
Work collaboratively with health plan market leads to make providers aware of Plan-sponsored initiatives designed to assist and empower members in closing gaps
Bachelor’s Degree required or equivalent work experience
Knowledge of Medicare market
Strong relationship building skills with clinical and non - clinical personnel
Microsoft Office specialist with exceptional analytical and data representation expertise; Advanced Excel, Outlook, and PowerPoint skills
Medicare Star Rating experience
Experience working for a health plan and/or for a provider's office
Medical / clinical background highly
Strong knowledge of electronic medical record systems
Consulting experience highly preferred
Strong knowledge of the Medicare market
Knowledge base of clinical standards of care, preventive health, and Stars measures
Experience in managed care working with network and provider relations / contracting
Strong problem - solving skills
Strong financial analytical background within Medicare Advantage plans (Risk Adjustment / STARS Calculation models)

Practice Performance Consultant Resume Examples & Samples

Develop comprehensive, provider - specific plans to increase their HEDIS performance and improve their outcomes
Coordinate and lead Stars - specific JOC meetings with provider groups with regular frequency to drive continual process improvement and achieve goals
Work collaboratively with health plan market leads to make providers aware of Plan - sponsored initiatives designed to assist and empower members in closing gaps
1+ year of STARs experience
1+ year of experience working for a health plan and / or for a provider's office
Medical / clinical background

Performance Consultant, VP Resume Examples & Samples

Employs performance consulting skills to identify and define performance gaps. Formulates strategies and develops solutions for closing the performance gaps
Delivers custom and standard training solutions in one or more training areas such as: credit and compliance; leadership and communications; operations; end user and proprietary applications; products, sales, service, relationship management skills or project management skills. Solutions may include classroom training, online training, video production, job aids, and blended learning. Alternatively, incumbent may focus primarily on delivery of classroom training, team building, survey/feedback/action planning, and/or one-on-one executive coaching. Content and process would typically be relatively more complex, ambiguous, and of higher risk than that normally delivered by the Senior Instructor position, requiring greater depth and/or breadth of knowledge and more sophisticated delivery skills
Prepares to instruct workshops by reviewing materials, practicing systems, creating visuals, testing equipment, rehearsing, obtaining advice and information from other instructors, preparing exercises, setting-up room and materials, making travel plans, and traveling to locations
Responsible for being the subject matter expert in at least one training area. Serves as a master trainer to certify other instructors in that area
Also works with vendor and/or area manager to provide specific input for course material updates and redesign
Keeps knowledge up to date on changes in Bank and training department policies, procedures, and products within the Bank
Develops knowledge and skills to continuously enhance performance consulting skills, curriculum design skills, and training facilitation, and learns to instruct workshops in additional areas of specialization by observing and co-facilitating internal workshops and by attending internal and external train-the-trainer workshops
Advises, contributes ideas, and participates in decisions regarding department operations including development of policies. Participates in staff meetings and contributes to professional development in the department by sharing knowledge
Prepares activity reports and maintains administrative records
Mentors and coaches other instructors by observing, providing feedback, co-facilitating, providing work direction, and reviewing results with supervisor. Assures that training centers are in clean, safe working order for participants and instructors by performing light cleaning, organizing and placing furniture, organizing and storing instructional supplies, materials, and equipment, identifying and assuring that equipment and facility repairs are made
Typically requires 10 years relevant experience and 5 years training design/delivery experience
Proficiency in curriculum and workshop design and expertise in all training techniques used at the Bank would normally be acquired through a minimum of 5 years of training design and facilitation experience
Must have foundational knowledge and skill at least equivalent to that of the Senior Instructor position, as well as the additional competencies required to design and implement individual and team performance solutions
Current detailed knowledge of basic business and banking terminology, concepts, and processes
Expertise in core knowledge area(s) such as: credit and compliance; leadership and communications; operations; end user and proprietary applications; products, sales, and relationship management skills; service skills, or project management skills
Knowledge of federal regulations, bank products, policies, and operating procedures normally attained through 3-5 years banking experience in bank operations, consumer credit and compliance, or sales of banking services
Excellent communication skills to present technical and complex concepts
Ability to effectively present information and respond to questions from groups of managers and employees. Excellent interpersonal communication and relationship development skills
Familiarity with Microsoft Office

Professional Services Performance Consultant Resume Examples & Samples

Serve as an expert in cloud migration, WAN optimization, networking and application performance, and/or applications delivery, utilizing Riverbed’s complete Application Performance portfolio
Provide specialized planning and design expertise in data center consolidation and data migration, network configuration and analysis, application performance troubleshooting and/or optimization
Analyze and understand customer’s IT organization, requirements and processes, and use this knowledge to assist in achieving full adoption and utilization of Riverbed’s solutions to maximize ROI and business value
Produce solutions to fulfill customer needs within budget and schedule constraints
Work directly with customers, colleagues and other stakeholders to achieve project goals
BS/MS degree in a technical field, or equivalent military or career experience
Experience in professional services, technical consulting, or network engineering/operations preferred
Ability to communicate effectively with technical and non-technical audiences, drive IT projects forward in large organizations, and translate technical features into tangible customer business benefits
Self-motivated and capable of high performance under minimal supervision
Passion for teamwork and contributing to a world-class Professional Services team which values excellence, execution, and integrity
Solid understanding of TCP/IP and network design, protocols, components and operations; multi-tier application architectures; and/or the internal workings of J2EE and .NET
Strong knowledge of web application architecture and software including Web Servers (Apache, IIS), J2EE Application Servers (Websphere, Weblogic), Databases (Oracle, SQL Server, DB2) and/or Operating Systems (UNIX, Windows)
Installation and configuration experience with ESX, VMFS, storage sub-systems, cache architectures and windowing systems
Experience with protocol analyzers, WireShark, NetFlow and/or packet analysis
Knowledge of Python and/or other scripting languages (ruby, perl, RESTful APIs)

Performance Consultant, Cleveland, Ohio Resume Examples & Samples

Consult with clients to maintain up-to-date understanding of their business needs, goals, and objectives
Ability to articulate and communicate full suite of Cox Automotive products
Compile and share relevant reports or documentation related to the customers’ business and performance of Cox Automotive products as it relates to their business for the benefit of customers and sales and business development leadership
Minimize churn on new and existing products while maintaining media solutions across assigned Dealer Group(s)
Within any established parameters, determine the right frequency to meet with all assigned clients based on account plan(s), each client’s individual needs, as well as prioritization across all clients
Collaborate with team members, Product Specialists, customer support, and other partners to solve customer problems and continuously improve
Identify the need for product workshops or in-store training to ensure product optimization; coordinate such events and ensure customer attendance
Communicate with client contacts via text, phone, email, verbal, and presentation; tailor communications based on customer’s individual style and preference
Prepare and conduct effective presentations and training sessions
Budget time spent on each client: preparation, visit, follow-up, as pertains to customer’s needs and expectations
Ability to travel up to 70% (day and overnight)
College Degree or equivalent preferred
Has completed relevant training requirements
Previous experience working independently

Admissions Performance Consultant Resume Examples & Samples

Performance Consulting: Uncover advisor performance improvement needs, through needs and root cause analysis, explore potential interventions, and implement learning and development strategies to address deficiencies and reinforce strengths. This Admissions Performance Consultant is responsible for delivering feedback to admissions advisors and leaders in response to these support activities
Analysis:Conduct performance needs analysis; job, skill and task analyses. Identify holistic performance solutions (courseware, tools, performance support job aids, etc.). Monitor key drivers, daily/weekly, of student success from application submission through the start of a student’s degree program and student engagement which includes; financial aid movement, orientation, class access, learning services, student advising, etc. Leverage data to accurately forecast upcoming student starts
Coaching:Plan and host/facilitate topic-based learning labs based on performance needs identified. Additionally, support AIU managers in calibrating call observations, coaching of advisors and providing solutions based on research
Change Management: Partner with the Vice Presidents within Admissions to execute and champion the change management for new training programs/solutions to ensure flawless implementation and drive user adoption which may include: key stakeholder alignment, training, communications, and content reinforcement
Facilitation: Conduct topic-based instructor-led (classroom, one-on-one or webinar) training, per prescribed schedule of events and as necessary. Subsequently, conduct training evaluation and pipeline content changes to the Admissions Training Solution design team. Support facilitation of New Hire Admissions classroom training as requested
Project Management: Manage all aspects of multiple projects simultaneously, including communication, measurements and proper documentation. Ensure accountability for compliance and integrity within the admission processes and procedures
Consulting and client facing skills
Analytic, problem solving and critical thinking skills
Knowledge of adult learning theory and instructional techniques
Knowledge and application of the ADDIE (Analyze, Design, Develop, Implement & Evaluate) process
Facilitation and presentation skills
Performance coaching skills
Ability to work evenings and weekends
Organizational and time management skills
Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
3 - 5 years in a management experience
1-2 years of experience as a consultant in a professional setting
Proven experience consulting with business managers and determining training needs and solutions
Implemented organization development, training and or change management initiatives
Experienced in facilitating team building interventions
Prior performance coaching experience
Degree in Business, Management, Training or other related areas preferred from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
Facilitation certificate
Management experience a plus

Practice Performance Consultant Resume Examples & Samples

Access to reliable transportation and the ability to travel to provider offices within the service delivery area (up to 75% travel)
Bachelor’s Degree or higher level of education
Knowledge of Medicare guidelines
Medicare Star Rating experience (clinical standards of care, preventive health, and Stars measures)
Medical / clinical background (RN, LPN, etc.)
Knowledge of electronic medical record systems
Strong relationship building skills with clinical and non-clinical personnel

Business Performance Consultant Resume Examples & Samples

Responsible for the successful implementation of Metering Solutions initiatives including Advanced Metering Infrastructure (AMI) projects
Lead cross-functional and cross-departmental teams, and provide a centralized point of contact for Metering Solutions initiatives ensuring stakeholder engagement, efficiency, and operational integration
Develop, communicate, and execute project charters, work plans, governance plans, business cases, risk analyses, and progress reports for AMI initiatives
Ensure all internal and external stakeholders are effectively engaged in development and implementation of initiatives. Internal stakeholder could include: IT, Billing, Planning and Reliability, Load Forecasting, Corporate Communications, Governmental Affairs, etc. External stakeholder could include: Installation vendors, IT consultants, IT software providers, AMI providers, equipment manufacturers, peer utilities, industry associations, etc
Manage the development of processes and procedures, and coordination of integrating new processes into normal operating business
Develop, maintain, and communicate performance metrics
Initiatives could include activities such as
At least 7 - 8 years related experience required
Demonstrated expertise in Project Management and cross-functional team management
Excellent facilitation, oral and written communication skills

Performance Consultant, South Florida Resume Examples & Samples

Prepare client locations to implement corporate-level product purchases
Continuously learn and incorporate new and changing product offerings
5+ years proven experience in a consultative sales, business analyst, performance consulting or similar capacity

Master Performance Consultant Resume Examples & Samples

Plan, develop, and execute Storage performance measurement tests of Hitachi Data Systems products, in complex enterprise level system configurations
Develop and deliver reports, technical presentations, analyst briefings, and white papers to address various areas of storage architecture and performance analysis
Support, assist, and consult with all levels of HDS, including Account Executives, Product Management, Product Marketing, Product Support, VP, EVP, CTO, etc', through delivery of technical presentations and reports
Deliver proof-of-concept configurations and analysis to be demonstrated and presented to customers and Hitachi Data Systems internal personnel
Excellent fundamental knowledge in Storage subsystems, All Flash Arrays, NVMe, Fibre Channel, Storage Area Network
Excellent system and storage performance analysis background (10-15 years). More specifically, the ability to analyze an infrastructure at various levels to determine if peak performance is being achieved, if bottlenecks exists, and the ability to make sound recommendations to improve performance based on facts
Excellent experience in designing, implementing, testing, analyzing, and documenting solutions in a lab environment that can be used as performance guidelines or best practices with respect to Hitachi Data Systems product offerings
Possess a broad, rare, and current industry demanded set of technical skills within the technology and computer field
Excellent Windows & Linux background. Hands-on experience with VMware and/or Enterprise Databases is a big plus
Knowledge in HDS, DellEMC, IBM, HPE or any vendor's Storage subsystems
Solid background in Linux Kernel, utilities and clustering
Development experience in Python, Perl or shell scripting
Excellent attention to detail, ability to multi-task and to adapt easily to change, ability to maintain positive attitude while working under pressure and strict timelines
Exemplary verbal and written communication skills exercised on a regular basis (verbal & written). Exemplary presentation skills and command of the common tools (Word, Visio, Excel, and PowerPoint) are a must
Driven, self-motivated, with a strong work ethic, an individual who has a passion for complex benchmarking and problem solving

Enterprise Performance Consultant Resume Examples & Samples

Manage and deliver the successful executions of role based enablement plans and local enablement deliverables
Provide input into the creation and rollout of new programs and initiatives
Develop Enablement program guides & awareness campaigns to drive local adoption of Enablement programs. Provide Activity & Outcome reporting to EMEA and Corporate
Review localised training materials and work with stakeholders to deliver and execute against plan
Develop EMEA Enablement programs, taking ownership to develop & drive adoption in EMEA
Support EMEA launch activities in partnership with EMEA Global team
Provide consultative services to Sales COE on an as needs basis to provide guidance around suitability of programs and high level execution assistance of approved programs

Professional Services Performance Consultant Resume Examples & Samples

Perform network capacity planning and performance analysis utilizing Riverbed’s SteelCentral suite of solutions
Perform network design analysis and configuration validation
Analyze and understand client’s IT requirements, organizational functions, and decision making processes
TS/SCI w/ Polygraph
BS degree required; preferably in an Engineering discipline with multiple years of communication network design and/or analysis experience
Fundamental understanding of multi-tier application architectures and performance issues
A professional, take charge style
Ability to drive projects forward in large organizations. Experience desired in professional services, management consulting, or project management
Self-motivated and ability to operate under little supervision for remote projects

Partner & PBM Performance Consultant Resume Examples & Samples

Primary contact to the EMEA Channel Teams working with VMware Leadership to enable the Partner Business Manager/ Partner Development Specialist on core responsibilities to include…
Professional experience in consulting, change management, learning & development or related field
Strong analytical thinker with track record of delivering high-quality work in a structured, methodical manner
Results-driven mindset with the ability to work under pressure, navigate through ambiguity, and balance multiple priorities
Strong presence and demonstrated ability to command an audience
Established ability to approach challenges with an eagerness to learn and uncover new opportunities
Proven ability to work with senior leaders and high visibility projects
High degree of accountability and integrity
Work well in a cross-functional global virtual environment that is fast-paced, constantly changing, and sometimes ambiguous
Detail-oriented self-starter who can work independently to get things done
Enterprise level, program management experience
Ability to see and present "the big picture" through strong listening and question-based selling skills
Must be highly effective in working both independently and in team settings
Ability to uncover business challenges and develop a custom solution to solve those challenges
Knowledge of learning approaches
Experience developing and delivering presentations and trainings
Commercial / Mid-Market experience preferred
Bachelors degree required/or equivalent work experience

Senior Org Performance Consultant Resume Examples & Samples

Anticipate project issues, assess alternatives, and take appropriate measures to resolve in a professional, tactful manner
Assign work to departmental and/or physician practice staff within the context of consulting engagements
Build follow-up mechanism/maintenance plan into project deliverables to ensure that changes to be implemented will be sustainable
Cooperate closely with business leaders and/or relevant experts in resolving issues
Define and develop overall consulting engagement objectives, scope and work plan and review and confirm with internal/external client
Delegate appropriate level of autonomy and decision, ensuring that project issues are promptly and effectively handled and quality of work is achieved
Demonstrate initiative and creative problem solving ability in the identification of potential solutions and alternatives; develop frameworks or innovations that enable problem resolution
Design and manage benchmarking efforts with respect to health insurance industry processes
Develop and utilize mechanisms to track best practices/ lessons learned in order to leverage into future business process improvement initiatives
Develop process analysis and measurement approach
Develop solutions to the problems posed by the effort, using approaches such as benchmarking, data analysis, organizational analysis, process mapping and redesign, requirements identification, and other tools and techniques
Ensure deliverables meet business objective, design specifications and quality standards
Ensure that the most appropriate and efficient tools and techniques are selected and applied in the context of performance planning and management
Establish deliverable structure and content outline
Evaluate the scope and complexity of business/clinical process improvement efforts
Help to mentor and develop staff
Lead teams with responsibility for designing and implementing business and clinical process improvement efforts
Lead the establishment of performance and process metrics, including baseline measures and targets as well as scorecards and dashboards
Maintain accountability for ongoing self development/ knowledge acquisition activities
Maintain and adhere to a professional development plan including appropriate certifications, etc
Manage a large number of responsibilities in the face of competing priorities
Meet with internal and external clients (executives, physician, and other leaders) to understand and assess business/clinical/operational needs as well as technical and other requirements; anticipate key business issues
Mentor and serve as a professional resource to engagement staff to aid them in their work
Monitor work progress and review key deliverables of engagement staff
Oversee the planning and work effort to gather, analyze, and interpret data and incorporate appropriately into work effort
Oversee the work effort of various professionals assigned to specific consulting engagements
Participate in and/or lead the internal evaluation of the engagements being managed by other professionals
Participate in the development of new tools and resources
Plan, organize and control multiple responsibilities and cross-functional resources and ensure that the most appropriate resources are assigned to specific project roles
Prioritize tasks based on relative importance and urgency and identify dependencies across projects
Provide industry knowledge to projects and overall work
Provide primary input to the evaluation process for departmental staff (the department director will administer performance reviews and personnel file maintenance)
Provide thought leadership for new and emerging best practice models for performance planning and management; stay abreast and inform others of new and emerging topics/trends, best practices, technologies, and capabilities
Recognize and act decisively in urgent matters; make tough decision which may influence the direction of the project
Recognize and anticipate scope issues and communicate to internal client and team changes to the work plan
Recommend and implement new policies, procedures, and strategies to streamline workflow and ensure that each stakeholder entity is meeting stated objectives
Understand, analyze, and structure undefined, complex, and politically sensitive work
Work collaboratively with ISD departments and/or physician practices to enhance performance reporting
FMake formal presentations to various audiences
Bachelors degree in relevant analytical field required. Masters Degree; clinical degree and/or; Ph.D. degree or active pursuit thereof preferred
Min. 5 years of experience in healthcare industry physician practice management and/or clinical process/operations performance improvement
Health insurance industry or physician practice management experience preferred
Black Belt certification or equivalent quality and process improvement certification strongly preferred
In depth experience in business and/or clinical process improvement/benchmarking/quality programs
Must be able to understand and evaluate clinical/business process trends and variation; ability to analyze financial & operational results and to comprehend forecasting models required
Superior computer skills are a given, with expert knowledge in Access, Excel, and other financial & statistical software packages
Powerpoint and Visio skills preferred
Will need to manage multiple tasks and projects, and forge strong interpersonal relationships within the department, with other departments, and with external audiences
Attention to detail is critical to the success of this position, with demonstrated competency in customer orientation and the ability to deal with ambiguity
Ability to re-engineer processes to positively impact productivity in terms of timeliness and accuracy
Excellent planning, communication, documentation, organizational, analytical, and problem solving abilities
Must demonstrate a high degree of professionalism, enthusiasm and initiative on a daily basis
Ability to work in a fast-paced environment required

Senior Performance Consultant Resume Examples & Samples

Provide technical recommendations for a holistic performance strategy covering environment, techniques, key SLA metrics; platform hardware analysis; scalability architecture for better performance; and performance profiling/troubleshooting techniques
Mentor a small team of performance engineers on test data and performance environment needs, and develop schedules for ongoing performance testing activities
Partner with operations, product, and development teams to develop real-time performance dashboards and provide daily transparency of production application performance to stakeholders
Develop and oversee performance strategies and approaches including creating performance metrics and ensuring all applications are performing to the agreed upon SLAs
Perform performance testing, profiling, and troubleshooting for the assigned products/projects and present results with deep insight
Define and implement best practices for end-to-end application performance management solutions including Proof of Concepts and Tools evaluation and selection – specifically in the area of emerging technologies (Web, Mobile, Text based reports, Big-data)

Finance & Enterprise Performance Consultant Resume Examples & Samples

Be where the action is. Accenture is delivering leading-edge projects
Be part of an exceptional workforce
Take your career to the next level
Proven experience within a top tier consulting firm providing Finance Transformation services for clients
Track record improving financial management processes and implementation of transformational approaches to improve finance organisation efficiency (e.g. Shared Services, F&A Outsourcing, Order To Cash, Record to Report, FA Accounting, Procure to Pay, Working Capital Optimization, and Product Costing)
Proven history of working successfully with Finance leadership
Prior experience in developing and delivering Finance related solutions across industry sectors in Australia
Ability to manage and solve complex business problems
An undergraduate degree is a necessity with qualifications in Finance highly regarded
Knowledge of the Australian Market
Entrepreneurial spirit, excellent communication and stakeholder management skills

Systems Performance Consultant Resume Examples & Samples

Production Performance Analysis and Tuning of JEE products/platforms
Create Performance Test Plans for MasterCard products
Perform release and software patch performance testing of Financial JEE Product Suites
Perform JEE Code reviews to assure code is adhering to best performance practices and assist with performance related problem resolutions
Provide consultation/implementation instructions for tuning software for best performance
Analyze MQ Series and iLog related performance issues in addition to Gemfire NoSQL and Oracle/Postgres database related performance issues
Work with both onshore and offshore talent to complete performance related tasks
Adhere to and enforce consistent company and department testing standards and procedures
Provide weekly status information regarding progress and provide presentations to stakeholders. Must have good communication skills
Work across many problem domains to help with performance related issues as assigned
Tune Apache, WebSeals, JBoss/Websphere application and Linux/Aix servers for best performance
Understand Network latencies, geolocation and bandwidth dependencies around performance, caching and both front and backend optimization techniques
Experience with Splunk, Dynatrace, LoadRunner or JMeter
Good understanding of load balancing, expiration headers, compression, CDNs, etc
Good understanding of TCP/IP sockets, TCP Slowstart/congestion
Have good understanding of JEE performance design patterns and anti-patterns

Digital Insight & Performance Consultant Resume Examples & Samples

Collate regular insight reports and provide data reporting for a range of NAB Wealth websites including the MLC and Plum websites
Identify emerging trends from across our digital channels and compare usage across our service channels
Monitor business as usual performance of NAB Wealth’s digital channels against service level agreements and provide insight into issues and opportunities
Provide support to a range of stakeholders by providing detailed customer and adviser insights on online usage across our product range and transactions
Work with Digital Content and Marketing Teams to prepare insights and reporting on online channels and make recommendations
Contribute to a culture of continuous improvement and processes within the Digital Performance & Service team

Senior Performance Consultant Resume Examples & Samples

Master’s Degree in Engineering, Health Care Administration, Business, or related field required. Equivalent experience may be substituted for degree
Certification / Licensure / Registration
Strong verbal and written communication skills, and strong facilitation skills
Computer skills: Access, Excel, PowerPoint, MS Word (intermediate level)
Ability to lead, coach and persuade others as needed to accomplish projects
Knowledge and experience with rapid cycle performance improvement
Ability to work with statistical concepts and analysis
Knowledge of organization and leadership development concepts and tools

Performance Consultant Resume Examples & Samples

Consults with and coaches City and department executives and managers on organizational development, organizational restructuring, leadership, supervisory development, performance measurement and evaluation
Leads large cross-functional performance improvement projects and initiatives
Leads Citywide and departmental needs assessments by conducting research to identify organization development and performance issues and makes recommendations to City leadership for process improvements based on findings
Leads, coaches, or partners with City leadership to address identified development and performance issues
Develops, designs, and implements performance improvement for individual workgroups, departments and Citywide
Develops and designs evaluation plans for organizational development and performance interventions
7 Coaches and trains others in the use of: strategic planning, business planning, performance management systems, performance measurement and evaluation, process improvement, learning and development
Provides facilitation for City leadership by bringing structure to meetings, coaching participants in their roles and responsibilities so as to achieve defined stakeholder outcomes
Delivers training using adult learning techniques to learners at all levels of the organization
Assists in resolving business process, employee performance, employee development, and teamwork issues