Manager Specialist Resume Samples

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AH
A Harris
Abagail
Harris
17453 Effertz Rapids
Los Angeles
CA
+1 (555) 372 0809
17453 Effertz Rapids
Los Angeles
CA
Phone
p +1 (555) 372 0809
Experience Experience
Dallas, TX
Specialist Case Manager
Dallas, TX
Prosacco, Turner and Feest
Dallas, TX
Specialist Case Manager
  • Analysing the customer complaints with regards to the sale of Interest Rate Hedging Products, Fixed Rate Loans, FX Derivatives and other complex lending products from within the Commercial Banking product portfolio
  • This includes reviewing correspondence such as letters, emails, telephone calls and documents contained on the Bank's file and in the customer's submissions, to assess the economic impact of any transactions executed by the customer as well as the history of the customer's relationship with the Bank
  • Preparing full and thorough Final Responses to disputes and complaints with regards to the sale of Interest Rate Hedging Products, Fixed Rate Loans, FX Derivatives and other complex lending products from within the Commercial Banking product portfolio
  • Working with traders to structure and price potential redress options and to increase efficiencies in the pricing process wherever possible
  • Contribute to the team performance whilst achieving your individual objectives
  • You will contribute to the team performance whilst achieving your individual objectives
  • Working with traders, salespeople and the bank's legal department to conduct a thorough investigation of each sale encompassed in the complaint
Phoenix, AZ
Case Manager Specialist
Phoenix, AZ
Effertz-Reichel
Phoenix, AZ
Case Manager Specialist
  • Contributes to team meetings in a manner which improves communications and procedures relevant to team functioning
  • Master level clinical/counseling (LMHC, LCSW, LMFT,LPC, LPCC, LP)
  • At least one of the following
  • Demonstrates sensitivity to culturally diverse situations, clients and customers
  • Adheres to professional practice within scope of licensure and certification quality assurance standards and all utilization review policy and procedures
  • Compliant with all accreditation, State and Federal mandates
  • Obtains clinical assessment data from providers and recommends initial treatment authorizations and concurrent authorization based on parameters from Cigna Medical Necessity Criteria for Mental Health, Substance Abuse, and Eating Disorders
present
Boston, MA
Specialist, Site Manager
Boston, MA
Stanton, Luettgen and Mayer
present
Boston, MA
Specialist, Site Manager
present
  • Establish and maintain good working relationships with internal and external stakeholders, in particular investigators, trial coordinators and other site staff
  • Acts as an expert in site management practices
  • Act as an expert in site management practices
  • Act as a point of contact in site management practices
  • .Act as a point of contact in site management practices
  • Contributes to process improvement and training
  • Contribute to process improvement and training
Education Education
Bachelor’s Degree in Behavioral Health Field With
Bachelor’s Degree in Behavioral Health Field With
Harvard University
Bachelor’s Degree in Behavioral Health Field With
Skills Skills
  • Working knowledge of Quality Control Medical Management system
  • Strong attention to detail
  • Adheres to professional practice within scope of licensure and certification quality assurance standards and all utilization review policy and procedures
  • Solid time management and problem solving skills
  • Based on experience, may provide leadership, preceptor/mentorship, support and coverage to other care management staff and assist care managers in achieving positive outcomes
  • Creates and maintains computerized authorization and clinical records on each client by entering complete assessment, clinical update and authorization data for each provider contact. Maintains an accurate phone log history for each client
  • Microsoft Office/Suite proficient
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Participates in unit and corporate training initiatives and demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate
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15 Manager Specialist resume templates

1

IS Specialist Vulnerability Lifecycle Manager Resume Examples & Samples

  • Orchestrate the analysis and delivery of Information Security Vulnerability Findings to customers with impactful, comparative, interpretative information security analysis in a clear, consistent, and factual manner
  • Responsible for reported metrics, including detection and use of various available inventories and scan results, data modelling, processing, calculating and transformation into meaningful metrics and reports
  • Analysing data or information, identifying the underlying principles, reasons or fact of information by breaking down information or data into separate parts
  • Coordinate and lead vulnerability management forums with operations and engineering leads as required to resolve outstanding/pending issues before requiring further escalation
  • Prior experience (1-2 years) in Information Security or Information Technology
  • Knowledge of Vulnerability Management tools and processes
  • Strong knowledge of industry standards as they relate to Vulnerability Management
  • Knowledge of computer hardware and software including understanding of application and patch development and architecture
  • Understanding computer security policies and frameworks
  • Must be proficient with Microsoft Office Suite
  • Knowledge of SQL / Database, SSIS, MicroStrategy is an advantage
  • Professional Certifications preferred or will be expected to acquire: CISSP, CEH
  • Excellent and complex problem solving abilities and analytical skills. Ability to see the big picture with high attention to critical details
  • Critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches of problems
  • Strong customer relation and project management skills
  • 1+ experience or knowledge with one or more middleware products
2

Senior Manager EMV Specialist Resume Examples & Samples

  • Using market knowledge and experience – develop and review documentation for Business, Operations and Technical requirements of chip updates and emerging technologies, including strategies, design, testing and implementation until completion
  • Ensure technical mandates and specifications of the payment schemes (Visa, MasterCard, and AMEX) are applied to the business decisions and requirements
  • Ensure updates to the overall end-to-end processes and procedures manuals (new content and changes to existing information), escalation and support hand-offs documents, etc
  • Research and provide solutions with respect to design and implementation emerging solutions and strategies, including planning for further initiatives, using new technology while remaining within the confines of Bank standards
  • Support Process development
  • Takes initiative and is a self-starter in terms of pulling the various functional groups together in order to define and evaluate current and future processes required for chip upgrades and emerging technologies
  • Provide technical support to the EMV Chip or similar Payment initiatives project team and stakeholders. Provide direction and support for the application of the technical specifications of Chip EMV or any emerging payment technology in all areas of the project methodology
  • In conjunction with other departments review existing processes that are impacted by chip or any emerging technology and define the changes as well as developing any new processes as required using recognised methods and bank standards
  • Implementation support
  • Develop migration strategy for review by stakeholder
  • Ensure alignment between implementations to be consistent and efficient in the processes implemented
  • Develop testing approach and liaise with test teams. Evaluate testing tools as required
  • Ensures issues are identified, tracked, reported on and resolved in a timely manner
  • Works with key personnel to identify required changes and communicates required changes to development team (PCN)
  • Liaise with Brands (Visa/MasterCard) for BIN changes and chip requirements
  • Support common messages, communication/marketing team liaison and collateral development
  • IT, Operations and Shared Services
  • Retail Risk, Legal and compliance
  • Third parties vendors and associations (Visa, MasterCard)
  • Strong analytical and problem solving mind-set
3

Case Manager Specialist Resume Examples & Samples

  • NJ Registered Nurse (RN) license
  • Working knowledge of Quality Control Medical Management system
  • Proven research and analytical skills
  • Knowledge of Managed Care
4

Manager Specialist to General Ledger, Kladno Resume Examples & Samples

  • You have +5 years of experience within the functional area, profound knowledge of general ledger processes and +2 years from a similar accountant role
  • You know how to promote coherence and an end-to-end perspective in a global setting, just as you can communicate priorities and solutions to managers in an astute manner
  • High functional knowledge of Hungarian accounting regulations (CPA is an advantage)
  • You understand various operating systems and processes and are somewhat of an expert in SAP ERP and MS Office, and you have some experience working with continuous improvements/Lean
  • You are able to travel up to 30 days per year, and you speak and write English effortlessly
  • English and Hungarian at advanced level is a requirement
5

Itas Manager, Archiving Service Specialist Resume Examples & Samples

  • Leads Archiving Services utilizing specialized archiving ILM knowledge and skills as an SME, while following approved J&J standard policies, processes and procedures (e.g. SDLC, Agile, IAPP, etc.). This role requires a broad knowledge of Informatica ILM and Metalogix solutions, leadership and creativity to work within a large IT service delivery organization to drive business solutions
  • Captures customer insights to improve the archiving services throughout delivery, and delivers continuous improvement recommendations to service owners. May conduct impact analysis on process/tools coming from new/enhanced services
  • Performs assessments of customer demand and partners with order analysts to deliver estimates, technical strategy/direction and quotes for archiving service to the customer
  • May manage the AS budget for the delivery of the service and be responsible for reporting on service performance to leadership and customers
  • May develop service improvement plans and/or run service improvement initiatives
  • This role will require up to 15% domestic and international travel
  • 8+ years of related work experience in a large enterprises preferred
  • Strong process knowledge, including change/release management, respective SOP’s / WI for the services
  • Experience and knowledge of GxP applications and SDLC methodologies and deliverables
  • Must be able to solve complex business problems and present recommendations to senior management effectively
  • Must be able to define, shape, and drive projects to completion while effectively collaborating strategically with others with little supervision
  • Must be able to influence others
  • Results driven, quick learner and a self-starter required
  • 1 year+ experience/knowledge managing applications in a SaaS/PaaS vendor model
  • Technical understanding of archiving processes and Informatica ILM, and Metalogix solutions to deliver archiving solutions.Info Technology
6

Action Suspense Manager / Specialist Resume Examples & Samples

  • Track, file, close, and archive Tracking Information & Enterprise Response (TIER) actions initiated by both internal and external organizations to include assigning, coordinating, consolidating and evaluating group responses in order to present a polished, timely and accurate product to the management team
  • Provide technical support at action item status meetings; schedule, arrange, facilitate, and provide support to various meetings and forums various internal and external committees, Integrated Product Teams (IPT), staff meetings, and other meetings as directed
  • Review documents, briefings, and staff papers to ensure products are accurate and complete and provide highlights of pertinent sections to Director and other staff members as appropriate
  • Prepare presentations for Directorate All-Hands Meetings, PMRs, and various reviews as required
  • Assist executive support staff and cover their non-governmental functions as required
  • Assist with personnel actions as required
  • 05-07 years w/Bachelors Degree
7

Specialist, Site Manager Resume Examples & Samples

  • The Specialist, Site Manager will be a next level role that will require strong leadership, process initiative, influencing and mentoring skills
  • Contributes to site level recruitment strategy and contingency planning and implementation in partnership with other functional areas to achieve clinical research target
  • Ensures site study supplies (such as Non-IP, lab kits, etc.) are adequate for trial conduct
  • .Follows the corresponding Monitoring Guidelines for each assigned trial
  • Negotiates investigator budgets at site level, if applicable
  • Tracks costs at site level and ensure payments are made, if applicable
  • .Act as a point of contact in site management practices
  • Contributes to process improvement and training
  • Leads and/or participates in special initiatives as assigned
  • A minimum of a BA/BS degree is required OR appropriate clinical trials experience may be considered
  • A minimum of 5 or more years of clinical trial monitoring experience is required
  • Clinical research monitoring experience in the ONCOLOGY therapeutic area is Required
  • Strong working knowledge of ICH-GCP, company standard operating procedures, local laws and regulations, assigned protocols and associated protocol specific procedures including monitoring guidelines required
  • Strong leadership, process initiative, influencing and mentoring skills is required for this level
  • Strong basic computer skills and experience in clinical systems is preferred
  • Proficient in speaking and writing the country language, English, and good written and oral communication skills is required
  • This position can be located regionally based
  • Willingness to travel, 50% or more, approximately 2-3 days per week, with overnight stay, is required
8

Specialist Case Manager Resume Examples & Samples

  • Analysing the customer complaints with regards to the sale of Interest Rate Hedging Products, Fixed Rate Loans, FX Derivatives and other complex lending products from within the Commercial Banking product portfolio
  • This includes reviewing correspondence such as letters, emails, telephone calls and documents contained on the Bank's file and in the customer's submissions, to assess the economic impact of any transactions executed by the customer as well as the history of the customer's relationship with the Bank
  • Working with traders, salespeople and the bank's legal department to conduct a thorough investigation of each sale encompassed in the complaint
  • Working with traders to structure and price potential redress options and to increase efficiencies in the pricing process wherever possible
  • Presenting all information held on file regarding a complaint case in a clear and concise manner to a panel of senior stakeholders within the bank
  • Preparing full and thorough Final Responses to disputes and complaints with regards to the sale of Interest Rate Hedging Products, Fixed Rate Loans, FX Derivatives and other complex lending products from within the Commercial Banking product portfolio
  • Possess an in-depth understanding of structured commercial lending products, including pricing and structuring. Product knowledge covering some or all of Interest Rate Swaps, caps, floors and collars, Fixed Rate Loans and FX Derivatives is desirable
  • Prior experience of Commercial, Banking or wider Financial Services dispute resolution along with knowledge of appropriate FCA principles (DISP, MIFID, COBS) is preferable
  • Educated to degree standard, a bachelors degree in Law, Finance or Economics preferred although qualifications in other disciplines will be considered
  • Excellent verbal and written presentation skills including an ability to present complicated information in a concise, confident and credible manner to customers, stakeholders and senior executives
  • Ability to maintain focus in a fast-paced and rapidly changing work environment
  • Contribute to the team performance whilst achieving your individual objectives
  • Analyse information and structure arguments to assess customer's complaints
  • Resilient, positive and determined, you will be capable of meeting demanding deadlines without losing your eye for detail
  • You will contribute to the team performance whilst achieving your individual objectives
9

Specialist, Site Manager Resume Examples & Samples

  • Provide strong leadership, process initiative, influencing and mentoring skills
  • Participate in site feasibility and/or pre-trial site assessment visits, providing recommendation from local area about site/investigator selection in collaboration with the trial team
  • Act as primary local company contact for assigned sites for specific trials
  • Attend/participate in investigator meetings as needed
  • Execute activities within site initiation and start-up, site monitoring, site management and site/study close-out according to internal SOPs/WIs/IFUs and policies
  • Ensure site staff are trained and the corresponding training records are complete and accurate at any time point during all trial phases
  • Contribute to site level recruitment strategy and contingency planning and implementation in partnership with other functional areas to achieve clinical research target
  • Ensure site study supplies (such as Non-IP, lab kits, etc.) are adequate for trial conduct
  • Ensure that clinical drug supplies are appropriately used, handled and stored and returns are accurately inventoried and documented
  • Arrange the appropriate destruction of clinical supplies
  • Ensure site staff complete the data entry and resolve queries within expected timelines
  • Ensure accuracy, validity and completeness of data collected at trial sites
  • Ensure that all AEs/SAEs/PQCs are reported within the required reporting timelines and documented as appropriate. For AEs/SAEs, ensures that they are consistent with all data collected and with the information in the source documents
  • Maintain complete, accurate and timely data and essential documents in systems utilized for trial management (e.g. CTMS, eTMF/IF, Trial Master Source and Sharepoints
  • Fully document trial related activities in particular monitoring. Write visit reports and upload into eTMF within 5 working days for review and approval. Complete follow-up letter to communicate relevant information and required corrective action to the investigator and their team with 15 working days. Promptly communicate relevant status information and issues to appropriate stakeholders
  • .Follow the corresponding Monitoring Guidelines for each assigned trial
  • Review TCF for completeness and ensures archiving retention requirements, including storage in a secure area at all times
  • Collaborate with LTM for documenting and communicating site/study progress and issues to trial central team
  • Attend regularly scheduled team meetings and trainings
  • Comply with relevant training requirements. Act as local expert in assigned protocols. Develop therapeutic knowledge sufficient to support roles and responsibilities
  • Work closely with LTM to ensure CAPA is completed for QA site audits and for quality issues identified at the site during routine monitoring and other visit types (e.g. SQMV)
  • Prepare trial sites for close out, conduct final close out visit
  • Negotiate investigator budgets at site level, if applicable
  • Track costs at site level and ensure payments are made, if applicable
  • Establish and maintain good working relationships with internal and external stakeholders, in particular investigators, trial coordinators and other site staff
  • Act as a point of contact in site management practices
  • Act as an expert in site management practices
  • Contribute to process improvement and training
  • Lead and/or participate in special initiatives as assigned
  • A minimum of a Bachelor's degree OR appropriate clinical trial experience is required
  • A minimum of 6 years of clinical trial monitoring experience is required
  • Clinical research monitoring experience in Neuroscience or Immunology is preferred
  • Strong working knowledge of ICH-GCP, company standard operating procedures, local laws and regulations, assigned protocols and associated protocol specific procedures, including monitoring guidelines, required
  • Strong leadership, process initiative, influencing and mentoring skills required
  • Strong basic computer skills and experience in clinical systems preferred
  • Must be proficient in speaking and writing the country language, English
  • Willingness to travel 50%, approximately 2-3 days per week, with overnight stay, is required
10

Inpatient Case Manager Specialist Resume Examples & Samples

  • Perform precert and concurrent reviews for inpatient levels (Detox, Inpatient, Residential, and Partial Hospitalization)
  • Engage with customers and families to understand needs, facilitate access to Cigna coaching/case management programs and community resources
  • Perform additional tasks/projects as needed, requested or assigned
  • Requires Master's degree mental health discipline and independent licensure to practice in the state (LCSW, LMFT, LPC, LPCC, or Licensed Psychologist)
  • 1 - 5 years post-license mental health experience preferred
  • Excellent communication and interpersonal skills with a focus on customer service
  • Effective conflict management and negotiation skills
  • Ability to adapt to change and problem solve
  • Strong time management and organization skills with an ability to set priorities in a fast paced environment
  • Ability to utilize and navigate multiple technology systems
  • Knowledge of managed care preferred
11

Autism Case Manager Specialist Resume Examples & Samples

  • Specialized training or experience working with Autism Spectrum Disorder is preferred
  • Experience with UM (Utilization Management) is preferred as Care Managers review with providers
  • Requires Master's degree mental health discipline and independent licensure to practice in the state of residence (LICSW, LMFT, LCPC, LPC, LPCC, Licensed Psychologist, Psych RN, etc.)
  • Minimum of 1 to 5 years post-license mental health experience preferred but will also consider a new independently licensed therapist
  • Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred
  • Working knowledge of motivational strategies, materials development, training and consultation preferred
  • Demonstrated ability to set priorities including, but not limited to time management and organizational skills
  • A high energy level and excellent written and oral communication skills are essential
  • Ability to manage own caseload and coordinate all assigned cases
12

Specialist Service Manager Resume Examples & Samples

  • Ensure your Service team understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers
  • Analyze the performance of the service (Sewing, Lighting, Plumbing) team using IKEA research tools to improve the quality installation. Motivate and develop team members by agreeing clear goals, expectations and conducting follow ups
  • Responsible for identifying and removing hindrances in order to secure an easy buying experience, a positive shopping experience and easy payment and after-sales fulfillment
  • Enjoy working in a fast-paced and future-oriented environment
  • Driven to exceed my goals in short and long term
  • Ability to communicate confidently and clearly in English along with Compelling communicator both verbally and in writing
  • A deep understanding of the key performance measurement and follow-up tools used to develop the store and service business
  • Experience of understanding customer expectations and meeting the customers in a good way
  • Previous experience of working in home furnishing industry specially in the areas of offering complete service solutions
13

Manager Specialist Resume Examples & Samples

  • You have significant experience as process lead from any supply planning role illustrating your functional expertise
  • You are familiar with the concept of FG supply, inventory planning and control, e.g. S&OP, MPS, MRP and DRPs
  • You understand the LEGO Group value chain and how the LEGO Group balances demands and supply
  • You have great stakeholder and change management skills, just as you have some experience with project management
  • You have great communication skills (both group and one-to-one), and you speak and write English effortlessly
14

Case Manager Specialist Resume Examples & Samples

  • A minimum of five (5) years clinical experience in behavioral health preferred
  • Masters degree in behavioral health field with an independent license or RN required
  • Experience in health education and wellness coaching
  • Experience in the use of applied behavior change theory such as cognitive behavior therapy
  • Working knowledge of motivational strategies, materials development, training and consultation required
  • Thorough knowledge and understanding of health behavior change theories and their application
  • Proven administrative abilities, with strong computer and software application skills
  • Excellent interpersonal skills and the ability to work in a team environment
  • Demonstrated ability to set priorities
  • Passion for health improvement of members
15

Specialist Lending Control Complaint Manager Resume Examples & Samples

  • Manage complex/high risk complaints on behalf of the Society, to include investigation of complaints on behalf of Chief Executive, Chairman, and other Executive Directors, discussing with and recommending resolution, and drafting responses
  • Identify financial/emotional impacts incurred by customers and sanction compensation/ redress payments up to a value of £1,000
  • Analyse complaint trends and root cause in Lending Control, challenging and facilitating changes to existing policy/processes to improve customer experience
  • Ensure that complaint handling in the business area meets all appropriate regulations and legal requirements in the area of specialism
  • Lead co-ordination of multi-issue, multi-divisional complaints, providing specialist input in and guidance to other business areas, including Senior Managers, liaising with external agencies or consumer groups where required
  • Act as an escalation point in the Society for complaints in areas of expertise which will include providing briefing papers highlighting the issue, FOS’ view and making recommendations for change
  • Prepare clear briefs for the Press Office enabling them to respond to questions from journalists on complex/specialist Lending Control complaints raised through media/social media involving issues such as litigation, repossession, bankruptcy, etc, ensuring the responses given protect Nationwide’s reputation
  • Provide mentoring, coaching, and training to complaint handling population within Lending Control and other complaint handlers/managers across the business on technical/specialist complaint issues. This to include delivering specialist workshops where required in areas such as bankruptcy, litigation, and dealing with vulnerable customers
  • Act as a recognised Society expert for complaints in areas of specialism. Provide direction, advice and guidance to staff at all levels of the business, including Heads Of and Senior Managers. This to include highlighting to Senior Management systemic or emerging issues
  • Drive improvements to customer experience/complaint handling in the business areas through shared learning
16

Outpatient Case Manager Specialist Resume Examples & Samples

  • Perform precert and concurrent reviews for outpatient services
  • Collaborate with Facilities and Health Care Providers telephonically to obtain clinical information and ensure quality treatment outcomes in the least restrictive setting utilizing established Medical Necessity Criteria
  • Coordinate with facilities to assist with discharge planning, aftercare follow-up appointments, and integration of services with Cigna Medical and Pharmacy
  • Work in a team environment which includes contributing to team meetings, participating in clinical rounds with Cigna Medical Directors for input on utilization management, and attending all required trainings impacting utilization review and accreditation procedures
  • Manage own caseload and coordinate all assigned cases
17

Asset Manager Specialist Resume Examples & Samples

  • Under general supervision, oversees the life-cycle management of all company information technology (IT) assets including acquisition, inventory tracking, and disposal of hardware and software
  • Knowledge of hardware and software lifecycle management
  • Knowledge of best practice asset management procedures
  • Strong interpersonal/human relations skills
  • Ability to use a personal computer; proficient in Microsoft Office
  • Ability to work in a rapidly changing environment
18

Specialist Case Manager Resume Examples & Samples

  • 5 years’ experience in Banking/Financial & Services industry
  • NQF Level 6: 3-year National Diploma/Higher Certificate
  • B Degree or relevant diploma (Advantage - Relevant Business or Law degree)
19

Ad Ops Specialist / Digital Campaign Manager Resume Examples & Samples

  • 3rd party ad serving experience
  • Familiarity with DSPs (Demand Site Platforms) and optimization
  • DoubleClick Campaign Manager, Bid Manager and Search
  • Demonstrated skill in the application of digital marketing, marketing automation, and content delivery tools
  • Operational understanding of marketing tactics
  • Analytical, with the ability to evaluate data and interpret results
  • Follow-through, reliability and accountability
20

Case Manager Specialist Resume Examples & Samples

  • Obtains clinical assessment data from providers and recommends initial treatment authorizations and concurrent authorization based on parameters from Cigna Medical Necessity Criteria for Mental Health, Substance Abuse, and Eating Disorders
  • Reviews clinical status and therapeutic progress of clients with providers periodically to determine the need for continuing treatment as appropriate
  • Negotiates alternative level of care if criteria for inpatient/partial are not met. Refers case to physician advisor(s) as needed for consultation/appeal(s). Performs continued stay reviews using the Cigna Medical Necessity Criteria for Mental Health, Substance Abuse, and Eating Disorders to authorize continued days as appropriate
  • Consults with physician advisor on cases frequently to help determine medical necessity
  • Creates and maintains computerized authorization and clinical records on each client by entering complete assessment, clinical update and authorization data for each provider contact. Maintains an accurate phone log history for each client
  • Contributes to team meetings in a manner which improves communications and procedures relevant to team functioning
  • Assesses member’s need for Case Management services if the service was purchased by the account. Implements, coordinates, and monitors acceptance into the case management services on an appropriate basis
  • Adheres to professional practice within scope of licensure and certification quality assurance standards and all utilization review policy and procedures
  • Compliant with all accreditation, State and Federal mandates
  • Participates in unit and corporate training initiatives and demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate
  • Based on experience, may provide leadership, preceptor/mentorship, support and coverage to other care management staff and assist care managers in achieving positive outcomes
  • Participates in committees, task forces and other company projects as assigned and other assigned tasks as deemed necessary to meet business needs
  • Other duties as required and related to this role
  • Current, unrestricted license or certification to practice a health or human services discipline in a state or territory of the United States that allows the health professional to independently conduct an assessment as permitted within the scope of practice of the discipline
  • Two years full-time equivalent of direct clinical care to the consumer
  • At least one of the following
  • Master level clinical/counseling (LMHC, LCSW, LMFT,LPC, LPCC, LP)
  • A registered nurse (RN) license
21

Specialist, Site Manager Resume Examples & Samples

  • Primary contact point between the sponsor and the investigational site for training and set-up of drug prep and administration
  • Execute activities within site initiation and start-up, site monitoring, site management and site/study close-out according to internal SOPs/Work Instructions (WIs)/Instructions for Use (IFUs and policies
  • Ensure that all AEs/SAEs/PQCs are reported within the required reporting timelines and documented as appropriate. For AEs/SAEs, ensure that they are consistent with all data collected and with the information in the source documents
  • Maintain complete, accurate and timely data and essential documents in systems utilized for trial management (e.g. CTMS, eTMF/IF, Trial Master Source and SharePoint)
  • Fully document trial related activities in particular monitoring. Write visit reports and upload into eTMF within 5 working days for review and approval. Complete follow-up letter to communicate relevant information and required corrective action to the investigator and their team within 15 working days. Promptly communicate relevant status information and issues to appropriate stakeholders
  • Follow the corresponding Monitoring Guidelines for each assigned trial
  • Work closely with LTM to ensure Corrective and Preventative Action (CAPA) is completed for Quality Assurance (QA) site audits and for quality issues identified at the site during routine monitoring and other visit types (e.g. SQMV)
  • A minimum of a Bachelor's degree or equivalent experience is required
  • A minimum of 5 years of clinical trial monitoring experience is required
  • Clinical research monitoring experience in the Oncology Therapeutic Area is required
  • Experience with infusions preferred
  • Prior clinical trial experience in Early Development is preferred
  • Strong knowledge of the drug development process, including International Council on Harmonization (ICH)/Good Clinical Practices (GCP), local regulatory requirements, assigned protocols and associated protocol specific procedures, including monitoring guidelines, required
  • Strong basic computer skills required
  • Experience with clinical systems preferred
  • Must have strong leadership, process initiative, influencing and mentoring skills
  • Willingness to travel 50%, approximately 2-3 days each week, with overnight stays, is required
  • A valid Driver's License issued in one of the 50 United States and a good driving record is required.8303170419
22

Manager, Lead Cyberlabs Specialist Resume Examples & Samples

  • Provide both technical and thought leadership to CyberLabs and CyberFraud Analysts, internal and external stakeholders and projects
  • Drive development of best practice guidelines and documentation
  • Steer a consistent approach to developing and deploying solutions using Agile methodologies
  • Drive delivery of solutions in-line with enterprise roadmaps
  • Encourage rapid prototyping of new/emerging solutions to enhance detection for nabCERT Cyber Security Operations Centre
  • Drive continuous learning and knowledge sharing within the wider nabCERT team
23

Move Manager Specialist Resume Examples & Samples

  • Ensure client satisfactionthroughout the move management process
  • Ensure compliancewith all key performance indicators
  • Provide asingle point of contact for all move management activities
  • Participates in planning meetings hosted by the client, Occupancy Planning and other key stakeholders
  • Develop and implement move project plan and budget through collaborationwith the facility manager, project manager and construction manager; as required
  • Coordination with various service providers (IT, VTS, Construction and Associate Relocations and Furniture Installation contractor) to determine the appropriate date(s) for implementation and communicatingthose dates (via E-mail, project schedule, WCR System notification, etc.)
  • Any and all other duties and tasks assigned
  • Background in Relocation Project Management or Project Management
  • Proactive, self-motivated, and ability to work independently and drive creative solutions
  • Proficient in IWMS Move Management modules
  • Strong working knowledge of architectural drawings and furniture and space planning concepts
  • Innovative and strategic thinking
24

Portfolio Manager Assessment Specialist Resume Examples & Samples

  • 7-10 years of experience in performance evaluation (business development / allocating / seeding)
  • Strategy expertise: L/S equity (must have), macro, credit, quant (nice to have)
  • Process oriented and structured in their evaluative approach
  • Ability to make decisions and recommendations objectively, empirically and unemotionally – relying on a solid base of expertise around fundamental long/short investing
  • Upholds good judgement (not easily swayed by other’s opinions and isn’t impulsive)
  • Ability to engage with and be credible in front of senior professionals (internally and externally)
  • Has worked in a demanding environment and is able to multi-task and hit deadlines
  • Student minded – wants to continue to learn and improve
  • Team oriented, not sharp elbowed or territorial
  • Attention to detail – takes pride in work product
25

Engagement Specialist Case Manager Resume Examples & Samples

  • Acts as a resource for referrals and providers when questions or problems arise related to patients accessing outpatient behavioral health services. Thorough knowledge of community resources and acts as resource to clinical and medical staff to enhance patient treatment options
  • Collaborates with providers, patients and families to enhance patient engagement. Facilitates patient care referrals to ensure effective treatment services are provided
  • Identifies barriers to treatment, problem solves with patients to seek solutions and schedules services in a timely and efficient manner following clinical guidelines for re-engagement
  • Coordinates engagement group/s and clinical team meetings for patients who struggle with treatment engagement. Assists with facilitating appropriate discharge/transfer planning for patients who cannot be re-engaged in treatment services
  • Coordinates and communicates thorough and complete referral information to enhance seamless treatment services to our clinical and medical staff completing all necessary paperwork based on need and regulation
  • Coordinates real-time scheduling for medical and clinical staff to ensure timely access to our services are provided and schedules are fully utilized on a daily basis
  • Answers all calls and assists with the scheduling of new and ongoing patient requests for services including scheduling inquiries from patients, physicians, and other healthcare personnel via telephone, fax and email
  • Assists in pre-registering outpatient appointments including insurance verification utilizing online eligibility tool and obtains initial/ongoing authorizations for outpatient visits when applicable. Follow up with insurance carriers to make sure that authorizations have been approved
  • Assists manager/s with the day-to-day operation of central scheduling ensuring effective daily scheduling operations are completed timely working closely and collaboratively with Customer Care Specialist/s
  • Maintains appropriate department records and filing system to insure efficient retrieval of information
  • Perform other work related duties as requested or assigned
  • Ability to read, write and communicate in English
  • Bachelor's degree in human services field required. Master's degree preferred
  • Experience working with programs treating mental health, substance abuse, or co-occurring disorders preferred
  • Strong interpersonal and negotiation skills demonstrated by a positive attitude, pleasant, professional and cooperative demeanor, with patients, families, fellow employees, and community resources
  • Experience using electronic health record documentation system/s to document program notes preferred
  • Working knowledge and proficiency with Microsoft Office Suite (Word, Excel, Outlook) and internet search engines
26

Specialist Client Manager Resume Examples & Samples

  • Providing exceptional service and an account management approach to the servicing of the relationship between Macquarie and the external partner
  • The settlement, issuance of invoices, portfolio and asset level reconciliations, and end of term management for all customers within your portfolio
  • Completing complex analysis and reconciliations on amounts payable to Macquarie at end of term based on our commercial arrangements
  • Working closely with sales, credit, legal, tax and finance, this role provides an opportunity to gain exposure and an understanding of many functions that exist throughout the broader business
  • Establishing a positive and professional working relationship with the key contact people within the external partner, including the provision of data and other supporting information to evidence our performance under the program
  • Strong analytics, numerical skills and intermediate to advanced excel skills
  • Excellent account management & relationship building skills
  • Superior communication skills and strong attention to detail
  • Time management skills and ability to prioritise tasks under pressure
  • Maintenance of a very high standard of customer service
  • A tertiary qualification in finance / economics or accounting is desirable