Manager, Business Analysis Resume Samples

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F Mueller

Florida

Mueller

810 Dora Road

San Francisco

+1 (555) 353 8538

810 Dora Road

San Francisco

Phone

p +1 (555) 353 8538

Experience Experience

San Francisco, CA

Manager Business Analysis

San Francisco, CA

Boehm, Runolfsdottir and Bins

San Francisco, CA

Manager Business Analysis

Working knowledge of project planning and project management, with the expectation of developing a thorough knowledge within the first 12 months on post
Works closely with logistics to provide support and decision making data, tools and systems for an efficient network inventory process
Supervise staff to accomplish results through effective recruitment and selection, training and development, performance management and rewards and recognition
Develop and implement an efficient framework to manage and enhance policies and procedures, training, and governance
Assist with ad hoc projects and other related duties as requested by management
Develop ad hoc business analysis and present recommendations to senior management
Conduct research and analysis to quantify business opportunities and issues and develop formal recommendations for presentation to management

Detroit, MI

Manager, Business Analysis

Detroit, MI

Kozey LLC

Detroit, MI

Manager, Business Analysis

Works with other managers to determine status and actual work progress towards established plans
Assists Solution Lead and Program Manager(s), and Project Managers in providing influential counsel to executives and functional leaders
Develop and execute inventory management solutions to positively react to performance that is, or may be trending toward being, out of control
Represent WBHE when assisting Integration Project Management Office in the design and coordination of execution of multiple work streams into Warner Bros
Work with WBHE management and Corporate Business Development and Strategy on WBHE growth opportunities, potential acquisitions and integration into Warner Bros
Develop and manage business plans / project plans to achieve objectives and monitor technology teams working with PMDM
Engage with release managers to Review and approve finished development work before release into production

present

Boston, MA

Finance Manager / Manager, Business Analysis

Boston, MA

Muller, Bogan and Franecki

present

Boston, MA

Finance Manager / Manager, Business Analysis

present

May support Director, Business Analysis & Administration as back-up on operational functions as necessary, including but not limited to project management for initiatives as assigned, integrations, acquisitions and Project Appropriation Requests (PARs)
Manages revenue generation / accrual process and reporting, ensuring accuracy
Provides relevant reporting on business results ensuring management has accurate information to drive near and long term results, including Key Performance Indicators and benchmarking to competitors
Manages the business planning / forecasting process, including the development and maintenance of qualitative and quantitative performance measures and business commentary against short and long-term goals
Manages Asset Under Management (AUM) process and reporting, ensuring accuracy
Completes financial analysis on projects as assigned, leveraging RBC Finance team as necessary
Monitors financial performance, working with RBC Finance to provide transparent and accurate information

Education Education

Bachelor’s Degree in Business

California State University, Northridge

Bachelor’s Degree in Business

Skills Skills

Have/maintain excellent knowledge of Pearson systems and capabilities and the education industry
Strong analytical thinker with ability to associate technical tasks as well as relate to pertinent business processes
Knowledge of system and software quality assurance best practices and methodologies
Strong computer skills with advanced proficiency in word processing, spreadsheet, database, presentation and email applications
Strong ability to evaluate project complexity, assumptions, constraints, and dependencies
Well organized and attentive to details, flexible with working hours
Seek ways to improve/reduce costs of solutions while maintaining quality
Develop creative yet workable solutions to difficult, complex problems
Strong PC skills including MS Word, Excel, PowerPoint, Visio, Chinese Word Processing
Self-initiated and have a strong drive to learn, responsible and willing to expose to new technology

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Manager, Business Analysis Resume Examples & Samples

Day to Day
Lead monthly financial reviews of China Hollywood VIP JV
Liaise with JV partner to develop/optimize China HVIP KPI metrics and tracking
Be the main point of contact on Global client POS analytics
Liaise with Media Morph project team to ensure data integrity of international POS
Support digital window strategy modeling
Support new market entry strategy modeling
Support product marketing & bundling effectiveness modeling
Annual
Lead China HVIP LRP & Budget process
Lead Digital LRP modeling
Manage corporate submissions for Digital LRP
Long Term
Develop systematic analysis & benchmark tools to support Global sales and marketing to drive topline digital growth
Develop optimized operational process to help drive implementation in China HVIP platform improvement
Ad Hoc requests
Support executive presentations
Support ad hoc modeling & analytics

Manager, Business Analysis Resume Examples & Samples

Provide integral special project support, often on highly confidential and time-sensitive topics, to senior WBHE executives (e.g., cross platform channel analyses, product line promotion analyses, and economic analyses)
Work with WBHE management and Corporate Business Development and Strategy on WBHE growth opportunities, potential acquisitions and integration into Warner Bros.: Transaction Support oversight in all phases from initial business modeling and deal-specific accounting structuring to integration management, including: ensuring project workstreams maintain pace with timeline, providing regular communication to all stakeholders regarding status, issues, open items and timelines, and contributing suggestions for issue resolution
Due Diligence support, including, assessment of deal economics and coordination of relevant analytical workflows
Implementation support, including, delineation of operating accounting function, required systems and relevant business processes
Financial statement structuring and implementation support, including, assistance in the conversion, alignment to WBHE policy and implementation of the acquired/launched business’ financial systems and processes. Identification of potential conforming changes at the business plan stage and opportunities for reengineering process improvements
Represent WBHE when assisting Integration Project Management Office in the design and coordination of execution of multiple work streams into Warner Bros
Exhibit and maintain a strong knowledge of industry practices, trends and new developments across the evolving content and distribution landscape (physical and digital)
Involvement with analysis related to preparing the annual budget and Long Range Plan for WBHE; Assist operating groups in with domestic/worldwide projections of new initiatives or complex revenue streams and related costs; utilize output to generate reporting for integration into forecast and Long Range Plan

Finance Manager / Manager, Business Analysis Resume Examples & Samples

Monitors financial performance, working with RBC Finance to provide transparent and accurate information
Manages revenue generation / accrual process and reporting, ensuring accuracy
Provides relevant reporting on business results ensuring management has accurate information to drive near and long term results, including Key Performance Indicators and benchmarking to competitors
Manages Asset Under Management (AUM) process and reporting, ensuring accuracy
Completes financial analysis on projects as assigned, leveraging RBC Finance team as necessary
Manages the business planning / forecasting process, including the development and maintenance of qualitative and quantitative performance measures and business commentary against short and long-term goals
Key contributor to budget process ensuring that appropriate reports and approvals are in place to manage costs
May support Director, Business Analysis & Administration as back-up on operational functions as necessary, including but not limited to project management for initiatives as assigned, integrations, acquisitions and Project Appropriation Requests (PARs)
Bachelor’s degree in Accounting and/or Finance
5-7+ years accounting/finance experience, with at least two years of experience in public accounting and/or within a financial services company (preferably investment management)
Knowledge of the institutional investment management industry
Strong financial modeling and analysis skills with the ability to interpret and concisely summarize complex issues
Excellent interpersonal skills with a strong customer service orientation – willingness to take all issues through to a successful resolution
Ability to implement changes without direct authority by working through others
Effective organization and planning skills – plans, organizes and schedules in an efficient, productive manner, focusing on key priorities
Willingness to learn, natural curiosity
Strong initiative and ability to work independently
Well-developed and proven written and oral communication skills
Keen attention to detail

Manager Business Analysis Resume Examples & Samples

Identify, analyze, and prioritize system functionality that best promotes the licensing and distribution of television product in an ever-changing business environment
Ensure that system fixes and enhancements are implemented in-line with TV Distribution objectives and timeframes
Develop and promote the use of technology to improve business processes and increase productivity
Work with various internal and external departments to understand and document future requirements that will benefit TV Distribution processes and systems
Assist senior management with special projects and reporting requirements as requested
Participate in the testing and reconciliation of various systems and processes within TVD
Review of deal summaries created by Sales Admin (and others) to ensure accuracy and compliance with regards to the license terms, product eligibility, and other contractual terms
Monitor, in conjunction with the local sales administrators, that all contractual obligations and product volumes are met on a contractual basis
Support the sales administration team to maintain, design and distribute weekly reports for new product. Work closely with local acquisition groups to design and implement a process that captures this product and ensure that it is effectively communicated across all the teams within TVD
Work closely with Senior Managers within Information Technology, Finance, Accounting and Sales Administration to assist with budget preparation and forecasting. To utilize this knowledge to design and implement processes and system changes to assist in this functionality
Represent sales administration within various internal TVD groups regarding metadata, title information, and billing/finance initiatives with in-house systems and databases
Assist with ad hoc projects and other related duties as requested by management
Must possess a good understanding of Rights Management, Distribution, and/or Finance
Entertainment industry experience highly desirable
Familiar with the system development lifecycle and formal system development methodologies
Experience with system testing and automated test tools
Ability to work in highly collaborative environment and communicate with all levels of personnel within the organization
Ability to define, analyze, and refine business processes
Ability to work under own initiative and under time constraints
Ability to work under pressure on high visibility projects
Possess strong customer-service skills
Process excellent organizational skills with an attention to detail
Familiar with project management, relational database, system prototyping, and office productivity software
Project management experience desirable
Ability to read, analyze and dissect legal contracts
Understanding of basic accounting principles and financial reporting

Manager Business Analysis Resume Examples & Samples

Serve as the key business partner working directly with unit heads, key operational and other internal stakeholders to provide financial transparency and decision support. You must have the ability to structure problems, perform analysis, and present to senior management
Manage the financial planning process. Model, analyze and forecast metrics that drive budgeting, forecasting and business decisions
Report on the financial performance. Lead in the preparation of monthly, quarterly, and annual financial reviews. An ideal candidate will have experience in optimizing finance processes for speed, agility and insight
Report and analyze key metrics that will ensure we are running a lean business while exceeding customer expectations
Develop ad hoc business analysis and present recommendations to senior management
Proactively develop, maintain and extend strong networks and trust-based relationships
Project management and asset tracking
Bachelor's degree in Finance, Accounting, Economics or other technical discipline. MBA strongly preferred
5-10 years of relevant corporate finance experience. Other type experience will be considered if demonstrates the problem solving, financial acumen, and business partnering skills required, such as management consulting
Advanced modeling skills including advanced Excel skills
Strong working knowledge and experience with enterprise reporting and planning systems tools (e.g. PeopleSoft, Hyperion)
Ability to work with senior business partners in a fast moving business. A passion for delivering results and building trust with more senior leaders
Ability to work independently and self-motivate in a fast-paced and rapidly changing environment
Strong written and verbal communication skills with a customer focused, professional demeanor
Proven ability to meet tight deadlines and prioritize workload
Demonstrated ability to think creatively (outside the box) and solve problems in ambiguous environments

Manager Business Analysis Trade Finance Resume Examples & Samples

Assist in multi-disciplinary trade finance projects and business case to implement solutions to business needs by
Applying knowledge of software development life cycle stages which includes planning, analysis, design, implementation and maintenance of Trade Finance related applications
Assist in planning, securing, and scheduling resources exercise for new projects
Identifying and documenting business requirements and processes for new products, system enhancements, etc
Researching and analysing existing system functionality and identifying areas for improvement
Monitoring and resolving system/process related end-user issues with BKOI and IT&S
Ensuring system controls and logical user accesses are maintained as per audit requirements
Ensuring the optimum level of operational productivity is maintained by system enhancements
Identifying operational cost benefit opportunities and resulting systems changes
Independently handling issues and escalating to Sr. Manager Business Analysis where required
Participating in the development of testing plans and scenarios for TF, system conversions and implementation strategies
Assisting in building detailed project plans, monitor progress against planned objectives
Effectively contribute to TS&FI Technology Client Experience by
Assisting in coordinating projects and securing consensus and co-operation from users, senior management and other project stakeholders
Providing business support to all operational units globally, including new and existing products
Building ad hoc queries and MIS/reports using SAP business objects as requested
Providing system training/demos to end-users and business partners
Maintaining confidentiality of bank and customer information
Continually acquire and enhance knowledge of the Trade Finance by
Upgrading knowledge of business strategies and policies, risk management practices and methodologies
Understanding new trade finance product offerings, financial instruments, regulatory requirements
Understanding trade finance operational processes, system enhancements and their connectivity with other applications of the Bank
Acquiring knowledge of the rapidly changing technology to be able to provide effective business solutions and services to the Trade Finance business line
Provide support to the leadership team to ensure a customer focused approach by
Contribute to positive team environment by being respectful to all staff members
Exhibiting professionalism, an ability to listen, negotiate and communicate goals
Be a team player, share knowledge and responsibility with staff
Support the leadership team by providing innovative workable solutions while performing under minimal supervision
Maintain a results oriented approach to achieve individual objectives and to contribute towards departmental objectives
Actively engage in your continued development by taking ownership of your personal development plan and in having ongoing development discussions with your immediate manager
Advanced knowledge in Trade Finance, risk management, performance measurement, Back Office processes, and the end-to-end workflows among the Front, Middle, and Back Offices
Creative, self-starter, results-oriented, and highly motivated individual with excellent analytical skills to resolve business problems under minimal supervision. Time management and organization skills are essential to assist in several simultaneously running projects
A strong team player and exhibit interpersonal, communication, and negotiation skills in order assist in obtain co-operation from both users and senior management
Must keep current with rapidly changing technology knowledge to assist Sr. Manager Business Analysis in establishing future technological directions for the unit
Strong command over of MS-office (word, power point, excel –V lookup, pivot table, etc.), MS-Visio & project to perform analysis and document end-to-end process flows

Manager, Business Analysis Resume Examples & Samples

Manager, Business Analysis: *
Bachelors Degree - Computer Science, Business Administration, Masters preferred
Six (6) to eight (8) years related experience, systems development experience and design and development of department-wide or enterprise-wide applications
Knowledge and experience with the business and Pearson products and services is highly desirable
Experience with information technology management concepts, including technology planning and cost/benefit analysis
Familiarity with software development and project development life cycle required
Excellent analytical skills required
Excellent communication skills with all levels of the Pearson organization required
Experience in financial analysis and planning required
Good working knowledge of Microsoft Office products in general
Good working knowledge of Microsoft Excel is required
Manage the elicitation, validation and documentation of requirements from clients and stakeholders through all stages starting with proposals to contract execution
Support the Pearson proposal development process in support of Requirements
Ability to communicate effectively with multiple levels of internal company stakeholders and also our customers
Have/maintain excellent knowledge of Pearson systems and capabilities and the education industry
Be systems oriented; enjoy working with new tools, such as portfolio tools and processes. Be a self-motivated learner
Identify opportunities that fit Pearson products/capabilities and offer creative solutions for complex requirements
Manage and work with teams to provide solutions to opportunities; encourage creative solutions which lead to the utilization of standards and the use of existing Pearson capabilities
Responsible for estimating, establishing and maintaining schedule associated with existing and new contracts regarding requirements
Responsible for tracking hours and the reconciliation of any budgeted, planned and actual hours discrepancies
Develop, monitor and maintain department budget
Seek ways to improve/reduce costs of solutions while maintaining quality
Ability to identify stakeholders and facilitate meetings as needed
Develop creative yet workable solutions to difficult, complex problems
Make well thought-out decisions on complex issues
Have attended Requirements Training, preferred

Manager Business Analysis Resume Examples & Samples

Working in partnership with the affected business partners, develop and review business requirements, charters, project plans, business/user acceptance test plans, and other project documentation
Coordinates the development and implementation of new processes to align with updated technology solutions while maintaining/improving operating efficiency to ensure timeliness and accuracy of business procedures
Identifies all implementation dependencies and risks, ensuring that they are effectively managed
Coordinates creation of mitigation/contingency plans for identified risks
Executes defined project deliverables within specified timeframes
Controls change to project scope through accepted change management processes and documentation
Works with internal stakeholder groups (e.g., ITS, ESD, other support areas) and 3rd Party Vendors to plan and execute system enhancements / projects
Provides guidance to members of the BSI Fraud team who may manage projects / system enhancements independently
Provides guidance to the BSI Fraud support team to ensure that the LOB is provided with reliable and appropriate end-user support for unplanned system issues and outages

Manager Business Analysis Resume Examples & Samples

Acts as a go-between with internal and external user group representatives and IT group
Determines operational objectives by studying business functions, gathering information, evaluating output requirements and formats
Acts as a subject matter expert and assists in defining business requirements and processes. Describes business logic and user procedures by analyzing requirements, constructing workflow charts and diagrams, studies system capabilities and writing specifications
Prepares test cases and testing strategies and leads UAT efforts and monitors the results of issue resolution during the testing phases
Improves systems by studying current practices and designing modifications
Recommends controls by identifying problems and writing improved procedures
Maintains system protocols by writing and updating procedures
Provides references for users by writing and maintaining user documentation, providing help desk support and training users
Maintains professional and technical knowledge
Builds expertise and thorough knowledge of all areas of the business
Keeps abreast of organization’s operations and sales strategic initiatives
Participates in setup up and maintenance of the organizations knowledge base
Manages multiple project activities such as creating and updating project files, WBS, meeting minutes, status reports and time tracking
Prepares the ongoing communication of project status by issuing project reports
Supervises junior and temporary business analysis staff
Strong analytical skills in order to apply the knowledge to assist in the resolution of complex business problems
Good understanding of methodologies used, systems development techniques, including requirements specification and testing methodologies, real-time analytical and formal modelling tools; and must keep current with rapidly changing technology
Undergraduate degree in business, econometrics, or mathematics along with 5+ years of practical experience is required
Creative, self-starting, results-oriented, and highly motivated
Ability to balance competing or conflicting requests of various projects, stakeholders, requiring a professional approach
Excellent negotiation, persuasion and influencing skills
Very good interpersonal and communication skills in order to effectively work with end users and members of a project team
Must have very good knowledge of Roynat products, adjudication and risk related processes and workflows, compliance and regulatory requirements, District Office operations and processes, client portfolio management related processes, annual budget preparation and reporting related activities, corporate accounting processes, and familiarity with Roynat systems

Manager Business Analysis Resume Examples & Samples

Thorough knowledge of project planning and project management
Working knowledge of process methodology / mapping (modelling and charting workflows)
Working knowledge of the Bank's technology that delivers and supports identified business clients
Thorough knowledge of Edge application and QA Run Operations
Working knowledge of QTP software
Working knowledge of Unix and SQL
Thorough knowledge of LOVEM methodology
Thorough knowledge of bank processes
Working knowledge of the bank’s business units
Working knowledge of bank technology
Working knowledge of bank accounting
Thorough degree of writing skills
Thorough degree of communication skills
Through knowledge of project planning
Thorough knowledge of computer based productivity tools
The incumbent is required to carry pager support
Must be able to work on site and remotely and must be available off hours for systems support/upgrade
May be required to work overtime during peak seasons (seven days a week if required)

Manager Business Analysis Resume Examples & Samples

10 to 12 years of experience in IT industry as a Business Analyst
Ability to identify and document business problems, new opportunities and business need for the clients
Experience in selecting and executing elicitation techniques such as interviews, workshops, focus groups and surveys
Ability to convince the client and develop strong business case documents to support the business need
Experience in requirement documents such as Vision and Scope, Requirement Specification Document and Non Functional Requirements will be an added advantage
Working closely with Process and Quality team to understand and implement the various standards specified for the industry
Self-driven, motivated and ability to mentor or manage peer and junior team members

Manager, Business Analysis Resume Examples & Samples

5+ year experience in planning, developing, executing, and overall management of Business Requirements, User Acceptance Testing, and Business Implementation for complex projects involving cross-enterprise teams (technical and business)
3+ years leading a team of 5 – 10 people
Thorough knowledge of Project Management skills
Fully proficient with MS Suite of tools (ie. Word, Excel, MS Project, PowerPoint)
Working experience in a Finance Industry organization

Manager Business Analysis Operational Efficiencies & Digitization Resume Examples & Samples

Independently resolve complex, multi-faceted problems to meet the business needs of the assigned Lines of Business
Ensures the end to end process is fully analyzed and documented which includes all delivery channels and affected processing units
Conducts the necessary research and analysis and stakeholder engagement to ensure that requirements are clearly, accurately and thoroughly documented
Manage multiple small projects and/or manage specific sections of large projects to implement solutions to business problems
Ensure the timely and accurate completion of projects, which involves planning and scheduling resources, developing detailed project plans, monitoring progress against planned objectives, financial review, and securing consensus and co-operation from users and senior management
Continually acquire and enhance knowledge of the division's business strategies and policies, management practices and methodologies, product and service offerings, financial markets, financial instruments, regulatory requirements, back office processes, and changing technology affecting the development and operation of relevant processes and systems
Effectively manage and supervise business analysis staff as applicable under either a direct reporting or matrix reporting relationship
Ensure personal objectives are met and assist in the achievement of the department's overall Balance Scorecard objectives
5 to 7 years of experience working in a Senior Business Analyst capacity, ideally within an enterprise environment
Excellent requirements gathering, analytical, technical documentation, and management skills
Exceptional leadership skills, with the ability to assume end-to-end ownership of a project and related project deliverables
Excellent communication, presentation, and relationship building skills to foster strong relationships with team members, internal business clients, and external vendors
Strong project management and project planning skills including professional experience using Microsoft Project
Strong knowledge of process methodology/mapping (modelling and charting workflows)
A Business Analysis OR Project Management Professional (PMP) Certification would be an asset
Banking industry and/or Cheque Processing experience is highly desirable

Manager Business Analysis Resume Examples & Samples

Prepare detailed documentation for operational / system changes ensuring the various end-to-end process are fully analyzed and documented
Propose cost efficient solution design alternatives
Manage deliverables for assigned projects through all stages of the project life cycle from concept to implementation, e.g. scope, work effort, track task to a project schedule, map process flows, document requirements, document implementation strategy, prepare communications, provide insight for design and development, participate in testing, etc
Liaise between Finance clients and application developers to provide detailed requirements
Work effectively as a team member in cross-functional project team
Identify and escalate issues to project team and/or Senior Manager, Business Analysis, as appropriate
Develop a sound knowledge of the Bank's process, systems and tools, as well as, of current processes and procedures
Perform sustainment activities: Change Request assessment, tracking, testing, coordination, clarification, scheduling, prioritization, follow-ups, defect resolution, etc
Provide advisory services to finance community on best practices applicable to various business needs
Troubleshoot user difficulties when using Hyperion Planning, Enterprise General Ledger (EGL), Oracle Business Intelligence (OBI), SmartView and Excel logged through the Service Desk and Intranet sites
Conduct occasional training sessions as requested by the business lines, subject to conditions
Update training materials and create video tutorials as necessary for Intranet self-serve support sites
Assist with onboarding of new team members, leveraging leadership and mentoring skills
Strong business writing skills, including the ability to select the most appropriate method of communication and to clearly and concisely prepare a variety of business communications and to maintain and build relationships with our stakeholders and business partners
Expertise across the business analysis lifecycle from business process to business requirements to design, development and testing
Experience in facilitating the capture and documentation of business process (modelling and charting workflows)
Experience in facilitating the capture and documentation of business requirements
Knowledge of Planning & Forecasting (Hyperion Planning including SmartView), General Ledger (PeopleSoft), Finance Reporting (Oracle Business Intelligence including SmartView), Oracle Financials and EPM Products, statutory, business line and regulatory and business line reporting, and allocations
Knowledge of bank processes, accounting, and/or technology highly desired
Advanced knowledge of Microsoft Office applications, e.g. Word, Excel, Visio, Power Point and Project)
Business Analysis or Project Management Professional Certification would be an asset

Assistant Manager, Business Analysis Resume Examples & Samples

Managing the team to study the business and users' requirements and coordinating with users, IT and vendor for system enhancements in an effective and efficient way
Managing IT and software vendor to deliver projects within budget and in a cost effective manner
Managing the team to deliver the tasks according to the project plan
Degree holder in Computer Studies or Information System or other related disciplines
6 years working experience as a Business Analyst with strong retirement operational or IT background
Excellent project management, problem-solving and organizational skills

Manager Business Analysis Resume Examples & Samples

Independently resolve complex, multi-faceted problems to meet the business needs of the assigned Lines of Business, ensuring the end to end process is fully analyzed and documented which includes all delivery channels and affected processing units
Conduct the necessary research and analysis and stakeholder engagement to ensure that requirements are clearly, accurately and thoroughly documented and understood for both system changes and/or process changes and that there is value and consistency added to the user and customer experience
Manage multiple small projects and/or manage specific sections of large projects to implement solutions to business problems. Ensure the timely and accurate completion of projects, which involves planning and scheduling resources, developing detailed project plans, monitoring progress against planned objectives, financial review, and securing consensus and co-operation from users and senior management
Participate in the system implementation process by defining business requirements and processes, supporting development of test strategies, test cases, and test execution, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion/implementation, providing user documentation, providing user training, and providing post-implementation support
Continually acquire and enhance knowledge of the Division's business strategies and policies, management practices and methodologies, product and service offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and changing technology affecting the development and operation of relevant processes and systems
Effectively manage and supervise business analysis staff as applicable under either a direct reporting or matrix reporting relationship. This includes setting performance expectations. Ensure personal objectives are met and assist in the achievement of the department's overall Balance Scorecard objectives
Ensure that the Senior Manager or Project lead is kept informed of all unresolved issues, other areas of concern and any other deviations from plans through timely and well documented reporting
Strong knowledge of the Banking products, associated services and offerings including statements, marketing material, etc
The incumbent will be expected to demonstrate effective leadership skills, including the ability to assume end-to-end ownership of a project and responsibility for the related project deliverables
Ability to work effectively as a team member in cross-functional project teams
Ability to work independently under the general guidance of the Senior Manager, Business Analyis
Ability to identify and escalate issues to senior management or a project steering committee, as appropriate
Strong business writing skills, including the ability to select the most appropriate method of communication and to clearly and concisely prepare a variety of business communications
Well developed verbal communication skills, with the ability to communicate effectively with different audiences
Working knowledge of project planning and project management, with the expectation of developing a thorough knowledge within the first 12 months on post
The incumbent will be expected to have or achieve the following competencies within their first 12 months on the post
Thorough project management skills including use of Microsoft Project
Thorough knowledge of process methodology/mapping (modelling and charting workflows) as well as methodology / mapping (modelling and analyzing workflows using LOVEM)
Thorough knowledge of Microsoft Office applications (Word, Excel, Visio, Power Point and Project)

Manager Business Analysis Resume Examples & Samples

1) Support the investigation, development, and implementation of mobile channel initiatives and strategies
2) Develop concept definitions and requirements documents for new service features and enhancements. Liaise between business and technology partners translating the business need into business requirements document
3) Ensure that requirements are clearly, accurately and thoroughly documented and understood either for system changes or process changes and that there is value and consistency added to the customer experience. Act as a liaison between the product area and system area to resolve queries and problems of a business operational nature
4) Recommend strategies for channel services by staying abreast of international financial services' trends and by maintaining an up-to-date competitive intelligence program
5) Manage workstreams and projects ensuring the results reflect the original strategies and objectives
6) Ensure the timely and accurate completion of projects through
Participation in the production of implementation strategies
Creation of procedural documents to support users (guidelines, job aid etc.)
Presentation of proposed changes to applicable International audiences
Coordination and support of pilot activities
Assistance in conducting post implementation reviews
7) Capable of working and delivering on multiple initiatives at a time, under tight timelines
1) Must have at least 5 years of hands-on technical working experience with business analysis, relationship management, requirements management, & documentation
2) Must have strong interpersonal and communication skills (verbal and written) in English. The same in Spanish is highly desired for interacting with international offices with varying cross cultural and language differences
3) Able to collaborate with both the technical resources and the line of business clients
4) Proven hands-on working experience in delivering banking/financial service software projects is highly desired
5) Knowledge of the International Banking environment would be a strong asset
6) Experience in Rapid development environment/Agile methodology will be an asset

Manager Business Analysis & Usability Resume Examples & Samples

Establish a strong working relationship with the client(s) for each assigned project. Work with them in the definition of user requirements and the user interface design through a variety of mechanisms including focus groups, user advisory groups, surveys, usability testing and user acceptance testing. Clients will include HR policy groups, Shared Services and HR business line relationship managers
Analyze business processes/requests and write detailed system and reporting requirements. Requirements must provide sufficient detail for development teams to proceed with technical design and development of the solution
Participate with the client and the development team in the definition of user interface design specifications (the user’s interactive experience) ensuring a valuable and consistent experience for the employee. Monitor and review usability, design and functionality during the prototype phase and/or the development phase
Reengineer business process work flows as required to support the introduction of the new solution(s) which are then agreed to by business/initiative sponsors
Review user acceptance test strategies to ensure the planned testing is comprehensive and consistent with the business requirements. Support user acceptance testing by analyzing problem logs as required to: (i) provide clarification of business requirements; (ii) define which problems need to be resolved for implementation; and (iii) negotiate the severity classification of problem logs with the client
Ensure a successful implementation for each assigned project by: (i) contributing to the system and user implementation strategies; (ii) participating in problem resolution post-implementation; and (iii) transitioning support of the application to the appropriate support group
Knowledge of HORIZON and other bank HR systems
Experience with Compensation Applications
Familiarity with web based applications
Knowledge of HR business functions

Manager Business Analysis Resume Examples & Samples

Work in partnership with CCC and IT&S as well as other partners in the Canadian Domestic Bank in order to ensure the implementation of strategic initiatives/ projects meet the requirements/needs of the Contact Centres nationally
Assists with the implementation of change in all of the sites by participating in the development of national strategies that will benefit all of the Contact Centres when major change is introduced. In order to accomplish this he/she has an in-depth understanding of the operating environments in each Centre and is fully cognizant and appreciative of the geographic differences influencing each site
Participate in the development of feasibility studies and be a key contributor to CCC strategies and development plans. This function requires an in-depth knowledge of all areas of CCC – Service, Sales, Specialized and Support groups. The incumbent must be fully conversant with the Bank’s Human Resources policies in order to properly evaluate and manage the impact of all changes upon human assets of the Contact Centre
Must be an effective listener, be able to negotiate / communicate with all levels of management within the Contact Centres and other key parties. Be prepared to share knowledge and experience. Provide consultation and service as a primary resource with respect to CCC operations and procedures to various areas of the Bank where necessary
Strong analytical, forward thinking, decision making and organizational skills He/she must also be able to identify issues in a timely manner, quantify and evaluate them while initiating appropriate corrective action
Understanding of the Verint application and workforce management processes
Thorough knowledge of project management principles and demonstrated successful experience working on projects. Overseeing project progress through to completion, including: managing timing expectations, developing requirements for project implementation, communication materials, coordinating implementation
Strong verbal communication and presentation skills to be able to effectively communicate with all levels of officers in the Scotiabank group including presentations to senior management with the Customer Contact Centres
Strong business writing skills, including the ability to select the most appropriate method of communication and to clearly and concisely prepare a variety of Contact Centre communications
Working knowledge of the Bank’s business partners, products, technology and processes
You will be expected to demonstrate effective leadership skills, including the ability to assume end-to-end ownership of a project and responsibility for the related project deliverables. The incumbent will be expected to act on the behalf of the Senior Manager during absences
Working knowledge of computer-based productivity tools, etc. Microsoft Office Word, Excel, PowerPoint and Project with the expectation that the incumbent has a thorough knowledge of all applicable desktop tools

Manager Business Analysis Resume Examples & Samples

Independently resolve complex, multi-faceted problems to meet the business needs of the assigned Lines of Business, by applying financial and technical knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users
Participate in the systems implementation process by defining business requirements and processes, contributing to the development of test strategies and test cases, performing testing as needed, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, coordinating and providing user training, and providing post-implementation support
Effectively manage and supervise direct and indirect business analysis staff as assigned, by setting performance expectations, monitoring performance, providing performance feedback, contributing to performance appraisals, and by providing counsel and coaching. Assistance with the recruitment of qualified project management and business analysis staff may be required
Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines
7+ years of experience working in a Senior or Lead Business Analyst capacity
Advanced knowledge of financial instruments, risk management methodologies and models including best practices, current and anticipated regulatory requirements, Back Office processes, and the end-to-end workflows among the Front, Middle, and Back Offices, within at least one financial market area
Proven leadership experience with excellent interpersonal, communication, and negotiation skills with the ability build consensus and obtain co-operation from the team, end-users and senior management
Strong understanding of systems development techniques, including requirements specification, testing methodologies and ‘as is’ and ‘to be’ process definition, with the expectation of keeping up with current and rapidly changing technology
Familiarity with the Agile methodology would be an asset
Experience implementing 3rd party vendor solutions, with a focus on Customer Relationship Management systems is highly desirable

Manager, Business Analysis Resume Examples & Samples

Ability to accurately capture and communicate business requirements in support of strategic initiatives
Works closely with the Enterprises business planning leaders to ensure alignment
Typically has 7-10 years of IT and business work experience with a broad range of exposure to various business segments and technical environments
Direct exposure to financial and/or regulatory reporting business segments
Experience with managing team(s) responsible in strategic planning, business and operations support functions

Manager Business Analysis Resume Examples & Samples

Working closely with the Retail Lending business line and other stakeholders to understand business needs and identify effective systems solutions
Input provided for the preparation and execution of testing strategies/plans
Assistance provided to develop implementation plan and support implementation
Production support
Develop an in-depth knowledge of the Bank's hardware, software and application, architecture and development tools and techniques and the state of the art within the industry as well as an awareness of current procedures of all areas affecting the development and operation of systems
Must have at least 5+ years of technical working experience as a Business Analyst
Should have demonstrated leadership skills
Must have excellent verbal/written communication skills in English. The same in Spanish is strongly desired
Must have hands-on technical working experience in the creation & maintenance of Test Strategies / Test Plans + the co-ordination of User Acceptance Testing (UAT)
Must have working experience in developing & maintaining documentation for end-users & various stakeholders
Must have strong facilitation; organizational & planning skills
Working knowledge or experience with Data Flow Modelling; Workflow Modelling; Process Mapping; Process Improvements; Process Implementation & Communicating Change Management is an asset to have

Manager Business Analysis Resume Examples & Samples

Take the lead on qualified engagements with Geo’s on Pilots and Implementations of the R+ Platform
Work with the Geo Business and Technical Leads as well as Product Management, Project Management and Engineering to build an effective joint plan and objectives for Geo implementation of R+
Act as the key Liaison for Geo’s Piloting and implementing the eBook Platform ensuring that all parties are clear on the plan, communications, steps and actions
Work with Product and Engineering management to include features and functions needed in the specific Geo’s ensuring that they align with the agreed plan and any key dates
Support and advise the Geo’s on how to implement the R+ platform pulling in specific experts as needed
Become proficient in understanding the acceptable content formats, advising and supporting the business in content production
Measure effectiveness and success of plan and iterate as necessary
Ensure that any specific master trackers and plans are kept upto date, agreed and clear to all stakeholders
Ensure that basic details about the opportunity, cost savings, revenue generation, number of schools, teachers and students in a Geo are recorded and kept upto date
Strong negotiating and stakeholder management skills
Minimum 5 years experience
Previous experience in technology and software development environment is a plus
Knowledge of Agile methodology
Previous experience with education or education technology is a major plus
This is a full time role
This role is expected to start ASAP from June 2016
This role is based in the US. Location will be Hoboken
Occasional travel may be required for short periods. All travel will be in line with Pearson travel policy (available on request)
Some out of hours will be required to interact effectively with international colleagues

Manager Business Analysis Resume Examples & Samples

Prepare detailed documentation for operational / system changes ensuring the various end-to-end processes are fully analyzed and documented, and that business requirements are elicited, analyzed and documented
Leverage existing tools utilized for Planning & Forecasting such as Hyperion Planning System (HPS), Enterprise General Ledger (EGL) and Reporting Oracle Business Intelligence (OBI), including SmartView for Excel
Identify and escalate issues to project team and/or Senior Manager Business Analysis, as appropriate
Troubleshoot user difficulties when using HPS, EGL, OBI, SmartView and Excel logged through the Service Desk and Scotiabank Live sites
Conduct occassional training sessions as requested by the business lines, subject to conditions
Update training materials and create video tutorials as necessary for Scotiabank Live self-serve support sites
Strong business writing and verbal communication skills, including the ability to select the most appropriate method of communication, to clearly and concisely prepare a variety of business communications and to maintain and build relationships with our stakeholders and business partners
Expertise across the Business Analysis lifecycle from Business Process to Business Requirements to Design, Development and Testing
Knowledge of Planning & Forecasting tools, Statutory, Regulatory and Business Line reporting, Allocations, Oracle Financials and EPM Products
Good interpersonal and leadership skills as well as mentoring and presentation skills (relationship management and training support)
Keen sense of understanding the nuances of business process, user requirements, terminologies and business interpretations
Advanced-level knowledge of Microsoft Office applications (Word, Excel, Power Point, Visio, Project) as well as HPS, EGL, OBI and SmartView. Experience with process mapping tools would be an asset
Strong team orientation and teamwork skills required (reach agreement/consensus; conflict resolution)

Manager Business Analysis Resume Examples & Samples

Manage / lead a team of business analysts
Identify complex process and systems solutions to address major system needs
Independently resolve complex, multi-faceted problems to meet the business needs
Regularly convey key strategies, tasks, and status to team and management
Input for staff performance assessments and recommendation for staff training needs
Proficiency in Business Analysis procedures and requirements, as well as technical analysis and design requirements
Highly experienced in writing business requirements for system development
Experience working in a project environment and SDLC methodologies
Creative problem solver, flexible, proactive and able to work in a fast paced, ever changing environment

Manager Business Analysis Trade Finance Technology Resume Examples & Samples

Independently resolve highly complex, multi-faceted problems to meet Trade Finance business needs, by applying advanced financial and technological knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions, developed on an iterative basis that provides interim deliverables until a final production solution is created
Provide business support to all units globally, including new and existing product and deal structuring, ad hoc queries and MIS, user training, and designing and implementing systems enhancements. This is made more challenging due to differences in time zones
Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the Trade Finance business line

Manager, Business Analysis Resume Examples & Samples

Predict emerging PMDM needs and develop innovative solutions to meet them
Solve unique and complex problems with broad impact on the business
Participate in the development of business and technology strategy
Develop and manage business plans / project plans to achieve objectives and monitor technology teams working with PMDM
Lead large, complex projects to achieve key business objectives
Translate highly complex concepts of the business in ways that can be understood by a variety of audiences including developers
Influence senior leadership to adopt new ideas, products, and / or approaches
Direct cross-functional and / or cross-segment teams
Performing critical research and investigation to identify the opportunities and requirements to solve the problems, and deliver solutions, independent and integrated with other UHC systems
Support the short and long term strategic business activities and solutions for daily Provider Data Strategy Operations
7+ years experience working with a managed care organization, health insurer, or consultant in a network management / contract management role, such as contracting, provider services, etc
5+ years experience in strategic solutioning, analysis & design, architecting, business analysis, testing and implementation of application
5 + year of experience in business analysis, data analysis and solution development
5 + year experience with Access and SQL programming
Experience with Tableau or other data visualization tools
Experience working with large databases and data warehouse
5+ years project management or project lead experience as well as resource management
3+ years experience with facility / ancillary contact loading and auditing including contract submission, validation and maintenance
Advanced level of proficiency in MS Office (Excel, Access and PowerPoint)
Intermediate knowledge of provider networks, claims / network systems and UHG systems
Experience with Agile (SCRUM), Waterfall and Iterative Methodologies
Six Sigma Methodologies
C++, C, SQL, HTML, DHTML, XML, SQL, skills

Manager, Business Analysis Resume Examples & Samples

Develop business requirements for deploying the MES platform
Communicate updates regarding all Design and Build activities in MES projects
Establish MES related Service Level Agreements (SLA’s) with the run-optimization team
Coordinate with the Business, vendors and IT technical teams any system upgrade, process integration, and M&A type activities
Identify proves improvements and simplifications with the MES platform
Prepare change requests to the core design of MES building blocks and or templates
Build relationship with the Business, vendors and technical teams
Prepare validation documentation, and participate in validation activities related to MES at manufacturing sites. Actively participate in MES projects
Anticipates future manufacturing and data analytic needs and evaluates new technologies for inclusion into the core solution strategies
Exemplify Mylan’s values and demonstrate leadership
Minimum of a Bachelor's degree (or equivalent) and 6 years of experience. However, a combination of experience and/or education will be taken into consideration
Previous experience with MES in the pharmaceutical industry. Experience in shop floor automation systems in the Pharmaceutical Industry is a plus. Knowledge of Rockwell Automation’s Pharmasuite platform, or similar system, is a plus
Compliance with GMP regulatory requirements for validating computer systems, as well as 21 CFR 11. Knowledge of ISA-88 and ISA 95 is a plus. Knowledge of interfacing MES with corporate systems, such as SAP and Trackwise, is a plus. Process mapping using OE techniques, or similar methodology
Ability to solve problems with complex variables through non-standardized solutions that require independent judgment and analysis. Ability to draw inferences and use deductive reasoning with no prescribed procedures to solve complex problems
Position reports to the Global MES Lead. Travel required (approximately 25%)

Manager, Business Analysis Resume Examples & Samples

Understand partner business strategy and operating models for sales and marketing operations across all markets and geographies. Works in partnership with the corresponding Business Process Owners
Lead and participate in process to develop requirements for assigned projects. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, differentiate between actual and required user needs and distinguish user requests from the underlying business problems
Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis and other relevant techniques. Able to handle regional process analyses in support of a business unit or region, may perform global analyses under the guidance of a Solutions Leader
Facilitates process and facilitates gathering requirements in support of efforts led by a Solutions Leader. Evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, differentiate between actual and required user needs and distinguish user requests from the underlying business problems. Performs ROI verification activities
Maintains current understanding of trends and issues in the IT industry, including current technologies and investment levels in relevant business processes
Play a supporting role to help shape and inform strategy. Collaborate with business units on their assumptions on how they will successfully execute their plans. Analyzes business objectives of the stakeholder and develops solutions to their business issues
Proactively connects, collaborates and maintains communication with external and internal customers to analyze information needs and functional requirements and deliver project methodology artifacts as needed (following Mylan’s project methodology)
Collaborates with the Provider Enterprise Architect and the Commercial Solutions Lead to maintain an accurate inventory of technology in use across the sales and marketing landscape
Minimum of a Bachelor's degree (or equivalent) and minimum of 6 years of experience. However, a combination of experience and/or education will be taken into consideration
Strong understanding of highly technical custom software solutions. SAP ERP, salesforce.com/Veeva CRM or IMS Nexxus CRM experience preferred. Experience using analytic tools such as Tableau, SAP BI, preferred. Experience with multi-channel CRM technology also preferred
Proven ability to drive complex conceptual discussions and develop system requirements.This includes the ability to generate innovative ideas to resolve problems
Position functions semi-autonomously with no direct reports

Manager Business Analysis Resume Examples & Samples

Facilitates process to develop requirements. Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, differentiates between actual and required user needs and distinguishes user requests from the underlying business process
Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis and other relevant techniques. Able to handle process analyses in support of a business unit or region, may perform global analyses
Analyzes business processes and provides guidance relative to emerging trends and strategy. Understands customer's business, know pain points, needs, and strategic plans. Articulates the competitive or financial impact within business cases and other artifacts
Provides support to program managers, project managers, and the solution lead in managing through and completing artifacts for the capability lifecycle
Plays a supporting role to help shape and inform strategy. Collaborate with business units on their assumptions on how they will successfully execute their plans. Analyzes business objectives of the stakeholder and develops solutions to their business issues
Expert in solution assessments of moderate complexity or for regional processes and capabilities. Partners with IT and business function to evaluate solutions and perform vendor analysis based on solution needs/requirement. Manages more complex processes and capabilities under the guidance of the Program Manager/Solutions Lead
Builds project proposals, business cases and project charters within the initial phases of the capability lifecycle. Develops artifacts that clearly outline resource requirements, staffing needs, project costs (hardware, software, consulting, etc.), timelines, business benefits, etc
Develops strong relationships with global and regional functional business leaders
Builds and expands understanding of trends and issues in the IT industry. Expands understanding of IT capabilities directly impacting the legal and corporate services functions
Maintains consistent communication channels between all vested parties (steering committee, business sponsors, IT stakeholders, project team, internal and external customers etc.)
PHR/SPHR preferred
Experience with Learning and Talent technology preferred (e.g., Learning Management, Development, Performance Management, Leadership and Mentoring Programs)
Corporate functional or industry experience within any of the following industries required: compensation, benefits, equity
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping. Periodic travel is required.May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Sedentary lifting requirements
Normal office situation.ailed procedures to solve moderately complex problems

Manager, Business Analysis Resume Examples & Samples

Undergraduate degree in an analytical discipline (Engineering, Computer Sciences, Information Management, Finance, Operations Research, Data Research & Analysis etc.)
Strong business acumen and business sense. This is not an IT role - the role will act as an interface between the business and data, but with a strong hands-on understanding of linking the business to the data via SQL and data analysis experience
Minimum 5 years’ experience in Business Intelligence, Business Information Management, Data Analysis, Operational Reporting, Data Warehousing
Minimum 5 years’ experience in correlating business processes and IT applications to back-end databases and systems, with a goal to create repeatable, efficient data objects for BI, Analytics and Information exchange
Minimum 5 years’ experience working with large databases and data-warehouses to create meaningful, usable data solutions to extract information out of application transactional data
Strong hands-on SQL skills to manipulate, join, aggregate, filter and clean data
Experience working with business leaders and an ability to collaborate with business partners to co-create data and analytical solutions
Experience working with business stakeholders and senior leaders in understanding data analytics and information needs, and executing on transformation of high-level, abstract data needs into meaningful data management solutions, information and analysis
Experience with Tableau, SSRS, SAS
Patience, resilience, comfort with ambiguity, strong drive, an agreeable, collaborative personality, and a desire to go above and beyond what is required of the job responsibilities to deliver value to the business

Manager Business Analysis Global Finance Technology Resume Examples & Samples

Analyze partner business processes and provides guidance relative to emerging trends and strategy. Understand customer's business, know pain points, needs, and strategic plans. Advise, counsel and educate executives and management on their competitive or financial impact
Lead and participate in process to develop requirements. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, differentiate between actual and required user needs and distinguish user requests from the underlying business problems
Maintain current understanding of trends and issues in the IT industry, including current technologies and investment levels in relevant business processes
Expert in solution assessment and validation for medium complexity processes, may manage more complex processes under the guidance of a Solutions Leader
Proactively connect, collaborate and maintain communication with external and internal customers to analyze information needs and functional requirements and deliver project methodology artifacts as needed (following Mylan’s project methodology)
Provide support and/or direction to project and program manager(s) in overcoming hurdles and moving projects forward by proactively mitigating open issues and project risks. Maintain consistent communication channels between all vested parties (steering committee, business sponsors, IT stakeholders, project team, etc.). Lead organization change management efforts in areas of responsibility
Assists and leads in the creation of project management plans that clearly define the project scope, assumptions, risks and overall project approach including project resource needs, high level timelines, and project communications
Communicates project status to project steering committee and other stakeholders as appropriate. Manages project issues/risks in a timely manner and appropriately escalating when necessary
Drives compliance with the IT Quality processes and Mylan solution lifecycle process, including the IT change management and quality/testing process
Develops and administers project budgets, schedules and performance standards
Corporate functional or industry experience within any of the following business areas preferred but not required: Finance, Financial Systems, Financial Planning & Analysis, Tax, Treasury or Internal Audit. Revitas experience preferred; however, a combination of experience and/or education will be taken into consideration
Strong understanding of highly technical custom software solutions
Must possess extensive knowledge of project management concepts, practices and procedures as they relate to delivering IT project
SKILLS AND ABILITIES

Manager Business Analysis Resume Examples & Samples

5+ years in data analysis and reporting
3+ years direct supervisory experience
MBA degree
Strong team work
Experience with SAP HR systems and utility regulatory processes
Experience with best practice benchmarking, analytics, budgeting and metrics
Demonstrated ability to establish critical customer relationships at all levels of the organization
Excel expert proficiency
Solid Word and PowerPoint skills
Strong organizational, time management, oral, written and presentation skills
Demonstrated ability to execute complex projects
Experience in various aspects of Human Resources
Experience with a large, complex company (e.g., 10,000 + employees, union representation and/or regulated industry)
Successful track record with continuous improvement efforts and change management strategies
Functional experience in several PMO functions (reporting, governance/compliance, contracts, change management, financial, etc.)
Supervise staff to accomplish results through effective recruitment and selection, training and development, performance management and rewards and recognition
Develop and track metrics that provide data for process measurement, business operations or risk assessment and present findings to leadership
Develop Human Resources’ long-term reporting and analytic roadmap
Maintain and enhance HR governance practices around data, guidance documents, headcount and Policies, Standards, Procedures and Processes (PSPP)
Provide strategic support for the ERIM (Enterprise Records & Information Mangement) program
Identify the developmental needs of others, and coach and mentor others to improve their knowledge or skills
Build and maintain strong relationship with HR departments
Collaborate across HR departments and other business partners to work on issues, projects or activities
Develop and implement work plans in support of department goals and develop employee accountability
Compile and analyze data from multiple sources
Develop and track business metrics
Develop and maintain standard, custom and ad-hoc reports
Research best practices; develop internal and external benchmarks in support of business decisions
In addition to the responsibilities above, this position has direct responsibility for the following areas

Manager, Business Analysis Resume Examples & Samples

5+ years of experience working in a BA role within a technology organization
Excellent analytical skills, attention to details and problem solving experience
Experience working in an agile development environment. Certified ScrumMaster or Certified Product owner background (a plus)
Good team worker, able to work in virtual global teams and in a matrix organization
Ability to work in fast-paced and complex environment and possess time management skills to meet schedules
Excellent communication skills both written and verbal and strong interpersonal skills to support interaction with multiple groups and levels
Dynamic, detail oriented, fast learning capacity and ability to work in a high pressure environment
Extensive knowledge of the business and technology domains. (experience in one or more of these domains online media, social media, e-commerce, release management, content management systems, online analytics )
Strong technical documenting skills particularly with Word, Excel and Visio
Experience working in an agency or consultancy environment a plus
Domain Bachelor or equivalent degree
Some Travel may be required

Manager, Business Analysis Resume Examples & Samples

Participate in global Finance and/or Corporate projects, advocate for International-specific requirements in global projects and ensure successful local execution of global projects
Partner closely with the Finance organizations to determine IT needs and opportunities in the international affiliate and headquarter; manage the relationship between the Finance & PO&T communities and the Biogen IT organization
Collaborate with other functions (Commercial, R&D, PO&T) to understand connection points and ensure effective, end-to-end solutions
Partner with the support organization to ensure application and user support (when necessary, acting as an escalation point) for the IT solutions on the Oracle e-Business Suite and other Corporate Platforms, including assistance in configuration, setup and testing within Oracle, and also support in development of training materials for the End User
Be the system solution expert in the field of expertise (Procure to Pay, General Accounting, Order to Cash…) under the ERP
Excellent oral and written communication skills in English
Expertise with development of Use Cases
Familiar with various techniques to elicit and verify requirements
Hands-on experience documenting and verifying business and functional requirements
High learning agility
Strong interpersonal skills, influencing skills and facilitation skills
Expert functional Knowledge of Oracle Finance as well as good technical understanding of the solution (Localizations, AP, PO, GL, iProc/PO, iExpense, OTL, PA, AR/OM, SQL)
Have experience working with outside vendors and managing them
10+ years related experience
IT Project or IT support Experience with and ERP, and Business Intelligence systems
SQL and Excel
Pharma / biotech industry knowledge

Manager Business Analysis Resume Examples & Samples

Independently resolve complex, multi-faceted problems to meet the business needs of SSG and Strategic Support
Design of business processes, methodologies, models, and/or systems solutions
Interview Stakeholders to define detailed requirements, including rapid prototyping where applicable to deliver interim solutions until a final production solution is created
Maintain strong relationships with internal partners to provide support throughout the project
Manage multiple small projects and/or specific sections of large projects to implement solutions to business problems
Plan and schedule resources, develop detailed project plans, monitor progress, assist with financial reviews and ensure the timely and accurate completion of projects by leveraging project management tools and best practices
Participation/presentation of proposed changes to applicable audiences and to assist with securing consensus and co-operation from users and senior management
Where required, prepare, test, implement, review or provide input into the pilot plan/test strategy/cases and generate pilot/testing report(s)
Prepare conversion and implementation strategies
Conduct post implementation review, measurements and transition of support
Contribute to the project definition and delivery by defining business requirements, recommendations for improvements to process and/or systems that are effective and efficient, which bring quantifiable results and minimize risk
Collaboratively work with all SSG units on a project basis to review and document current state and future state business processes
Conduct research and analysis to accurately and clearly define current state/future state flows and business requirements
Liaise/interview functional units and stakeholders to refine business requirements
Assist with the business case to obtain agreement to the proposed solution
Prepare & provide user training material and assist with initial delivery to train the designated trainer within each SSG Unit
Provide initial post-implementation support and transition to steady-state operational maintenance
Ensure management is kept informed and problems are escalated appropriately
Maintain awareness of best practices in the field of business analysis and process design and continually monitors/reviews changes of Bank processes and systems
Continually acquire and apply knowledge of SSG and our business partners strategies and policies, risk management practices and methodologies, back office processes, product offerings, financial markets, financial instruments, regulatory requirements, and rapidly changing technology to assist with the definition of business solutions for the Shared Services Group
Research best practices in relevant areas including, but not limited to, Financial Services, Shared Services, Requirements Management and Business Process Management
Continued education on people/process/technology/project management
Maintain internal network of partners and strong relationships with external partners
Strong Business Analysis skills and experience with all aspects of project and system development lifecycles and methodologies, including requirements specification
Advanced knowledge of process mapping and modelling, including direct experience with the use of process documentation tools (e.g.Visio, Blue Works) to develop detailed process flows and models (e.g. BPMN)
Thorough understanding of Bank processes, systems and technology
Excellent analytical skills to apply knowledge and independently resolve complex business problems
Very good leadership skills
Thorough knowledge of Shared Services business units and their individual functions
A working knowledge of processes & systems that support the Domestic branches, other centralized units and Contact Centres
A working knowledge of bank accounting and controls

Manager Business Analysis Resume Examples & Samples

A function for TDS accountable for end to end delivery of large and complex regulatory projects and Cross Functional initiatives
Manage a portfolio of authorized projects and programs to achieve specific business objectives and/or mandatory regulatory changes for TDS
The CFRPD function will ensure that TDS is proactively and strategically addressing and influencing proposed solutions whilst keeping abreast of industry developments in a fast changing environment
Capital markets experience in OTC and ETD Derivatives
Good understanding of trade booking life cycle or booking models
Understanding of change management and delivery methodologies and how to apply specific methodologies in the appropriate context (e.g. Agile Methodology, PMLC, SDLC, BPM, Organizational Design, Data Management)
Business analysis skills of identifying business needs and determining the appropriate solutions
Strong skills with MS Office products, particularly Visio, Excel, and PowerPoint
Expected to work with minimal oversight and supervision
Very strong documentation/ written presentation skills
Self-motivated and ability to work independently with minimal supervision

Manager Business Analysis Resume Examples & Samples

Lead and direct team of business analysts
Provide technical expertise
Architect sound, cost effective solutions
Conduct and oversee the development of detailed business requirements
Ensure high quality business requirements
Coordinate and collaborate with business and technical associates
Implement process improvements and standards to improve quality and service
Maintain knowledge of current and emerging technologies
Accurately estimate the time and effort required to complete a deliverable
A Bachelor’s degree (or equivalent experience) in a technical program is preferred
Ability to effectively manage multiple competing priorities at any given time
Detail-oriented and ability to work collaboratively in a deadline-driven environment
Excellent communication skills and ability to interact with colleagues at all levels
Working experience as a Business Systems Analyst
Working experience as an IT manager
Bachelor's
Information Technology: 10 years

Manager, Business Analysis Resume Examples & Samples

Provide leadership support to IT related projects with a focus on achieving goals, minimizing risk and delivering quality
Participates in the setting of objectives, strategies, plans, programs, performance standards/measures and procedures, as a member of the IT Management team
Gather project funding requirements develop business cases and present at various councils and committees for review and approval
Manage the day-to-day operational and tactical aspects of multiple or large scale projects leveraging industry best practices and project management disciplines
Chair & lead project related review meetings prioritizing enhancements, communicating impacts of project and addressing any concerns related to the overall management of deliverables
Develop and maintain relationships with all internal and external key stakeholders
Scope solutions, including time & cost estimates and development of task lists/plans then follow through actively manage scope, identifying and managing project risk and change
Manage project financials, and ensures accurate invoicing documentation for all projects under his/her direction
Promote/maintain effective communications with business partners to ensure clear understanding of all elements of complex IT solutions
Ensure stakeholders are provided with timely and accurate project information and status updates
Lead for successful projects delivery ensuring IT solutions adhere to and are in compliance with various corporate policies and procedures affecting computing technology
Work across teams to share lessons learned and best practices
Provide leadership, coaching and mentoring for team members and peers
University Degree (A Bachelor degree in Computer Science, Business Administration, Information Management, or equivalent) or at least five (5) years of related work experiences as a IT business analyst with a demonstrated track record working with virtual teams across multiple geographic locations
Experience managing large complex projects involving systems integration and/or application deployment
Ability to handle multiple projects, concurrent projects and shifting priorities
Very strong verbal, written and interpersonal communication skills – experience preparing and delivering management presentations and reports
Exemplary customer service skills – strong desire to help internal and external users
Self Starter with high degree of initiative and energy level and a strong positive, can-do attitude
Prefers to work in a fast-paced environment and be a member of a closely-knit, high performance team
Very strong tolerance to ambiguity and change, autonomous
Ability to gain management support and work effectively at all levels across the organization and across departments within our organization
Proven leadership, organization, analytical and problem-solving skills
Facilitation and requirements solicitation – the ability to pull together experts to get the right information from them
Demonstrated ability and desire to learn; both complex technical concepts and end to end business work flow
The ability to quickly grasp technical concepts and translate them for various audiences. Ability to analyze results, identify issues, and develop recommendation/processes
Meticulous attention to details
Solid knowledge of Microsoft Office suite of products
Intermediate/Advanced skills in Microsoft tools (Excel, PowerPoint, Word, Project)
Management level knowledge of enterprise-level applications PEATS, PORT, SAP, Ariba, etc
5+ years of related work experience as an IT Business Analyst preferably in Infrastructure and/or Call Center application space
Knowledge of system and software quality assurance best practices and methodologies
Strong analytical thinker with ability to associate technical tasks as well as relate to pertinent business processes
Verbal and written communication skills in both official languages is an asset
Knowledge of Bell Canada’s IT environment
Knowledge of Citrix Infrastructure, and Call Center Billing and Customer Care platforms

Manager, Business Analysis Resume Examples & Samples

The Manager of Quality, Technology, is accountable for managing a team of Analysts, Specialists and Project Coordinators
The team’s responsibilities include managing access for Quality and Operations systems, Quality material storage sites such as Share Drives, SharePoint, ONE connect ensuring all company requirements are maintained and documented
Create, develop and manage innovative and/or technology based solutions for communication and campaigns
The Manager of Quality is also accountable for the accuracy of written or printed communication forms including but not limited to monthly publications/distributions, posters, audit forms, PowerPoint presentations, etc
The Manager of Quality will also be responsible for scheduling, preparing, documenting and presenting monthly, quarterly and other data in executive meetings as requested
Supports QM with planning, data analysis, organization, and administration of various phases of internal and external project initiatives
Analyzes project tasks, schedules, and resources across groups to ensure timely and effective completion of assignments
Communicates status and issues to Senior Manager and SVP
Prepares, develops, coordinates, and integrates all levels of plans and schedules for data analysis and reporting
Works with other managers to determine status and actual work progress towards established plans
Critical role reporting into Quality Management to manage documents supporting Accreditations & Certifications, Quality Integration, and Government/Clinical Programs as well as operational practices
Supports QM with planning, data analysis, organization, and administration of policies, procedures, work instructions and other documentation
Knowledgeable in use of computers and applicable software (MS Windows, MS Office, PDF generation, electronic security implementation and hosted server applications
Strong leadership skills with the ability to positively influence others
Detailed oriented, with strong organizational skills
Ability to multi-task and prioritize projects to achieve established goals and objectives
Ability to work with, coach, and mentor team members
Minimum of 1 years of experience in supervising and managing personnel
Experience with Web Design, SharePoint, ONE connect, etc
Knowledgeable with various social media tools
Experience with marketing campaign planning and execution
Knowledge of the following a plus
Prezi Presentation Software
Tableau Software
Statistical Software
Voice/Screen Recording Software
Agile experience

Manager, Business Analysis Resume Examples & Samples

Leverage workforce management software, technical and business solutions, and historical inventory to drive effective intra-day staffing levels and to determine the most effective methods for staffing adjustments
Lead a WFM team to report and manage real-time inventory across multiple locations to help ensure that service levels are met, including performing real-time analyses of performance data and respond appropriately (e.g., monitor intra-day activities, adjust schedules, perform trend analyses)
Sets team direction, resolves problems and provides guidance to members of own team. Manages team members to support ability to successfully achieve their performance objectives and enables them to develop their career aspirations
Perform historical data analyses of performance data to identify trends / patterns, and make appropriate recommendations (e.g., transaction volume, intra-day patterns, root cause analysis) at both the day-to-day inventory management level as well as offering support of operational and business review and planning
Compare Key Performance Metrics (KPI’s) on a daily, intra-daily, weekly, monthly, and annual basis understanding root cause of variation
Collaboration with short range, long range, and operations to strategically evaluate staffing levels across sites to achieve an optimal balance of efficiency, service and expense (e.g., identify opportunities to offset costs, budget planning / controls)
A primary communicator with the business up to the VP level on incidents or activity impacting operations
2-year college graduate or equivalent work experience
3 years working in an operations environment, preferably in a Workforce setting, to include experience with workforce management tools and/or inventory management tools and methodologies
5 years of experience in management and leading a team projects
5 years of experience with process improvement, workflow, benchmarking and / or evaluation of business processes and problem solving skills
Advanced/Expert level of Excel, with proven experience in creating ad hoc reports, manipulating multiple large data sets, etc. Experience should include VLOOKUP, pivot tables, formulas, etc
Strong Knowledge of back-office transaction tracking applications (e.g. TNOC, OMEGA, MyMetrics) or call center systems hardware (e.g., PBX, ACD, IVR)
Strong knowledge of scheduling applications (e.g. IEX)
Adaptable and able to quickly move with change and ability to problem solve multiple priorities simultaneously while maintaining a positive attitude
Ability to research conflicting and / or inaccurate data and draw accurate conclusions and make recommendations from that data
Ability to work a flexible schedule, including early hours, weekends, and holidays, as needed
Bachelor’s degree in Business or Health Administration
Experience in the Healthcare Industry with products and service

Manager, Business Analysis Resume Examples & Samples

4 years of experience with data analysis and reporting
1 year of supervisory experience
Advanced level of proficiency with MS Excel (Pivot Tables, filters, VLookups, advanced formulas)
Experience constructing and using MS Access databases
Experience organizing, manipulating and streamlining large data sets
Experience presenting data analysis and recommendations (e.g., Power Point presentation)
Programming experience (SQL or SAS)
Peoplesoft experience
Experience working with authorization data or claims data or appeals data

Manager, Business Analysis Resume Examples & Samples

Strategizes the business capabilities required in functional domains and facilitates the discussions with both product owners and sponsors. Leads the discussions and aligns business goals with technical and analytical solutions
Utilizes business process modeling techniques to facilitate requirement gathering and user experience process flows to deliver business value
Facilitates, educates and supports the analytical user community and helps to ensure the business intelligence applications are used optimally
Supports the software selection process including make-buy analysis, RFP generation, evaluation criteria development and analysis
Assists in prioritizing IT projects and ensures that project justifications are accurate and achievable
Participates in execution of various portions of project plans including testing and training tasks
Accountable for the quality of solution within applicable projects and endures business sign off and acceptance
Bachelor’s degree in Information Technology, Computer Science or comparable
Five or more years of experience in Information Systems and/or analytical business systems position required
Business analysis experience with sales, marketing and finance is desired
Strong knowledge of business intelligence systems best practices, and implementation approaches required
Proven experience working in a team environment to implement business application solutions required
Proven experience running a product selection or proof of concept required
Can-Do Attitude with consistency in delivering on commitments
Team player with positive attitude and able to work with a variety of people at all levels
Strong knowledge of information visualization best practices and strategies
Ability to work on multiple projects concurrently with shifting priorities
Working knowledge of agile project management principles
Willingness to support infrequent travel to geographically separated business units
Wine or Beer industry, three-tier system, business/systems analysis and change management experience is a plus

Manager, Business Analysis Resume Examples & Samples

Facilitate requirements gathering sessions with stakeholders. Research and understand customer and user requirements, their strategies, and their goals
Define detailed functional requirements in collaboration with producers, business stakeholders and engineering. Translate the set of requirements with User experience designers, art directors and architects into the product backlog and manage backlog of prioritized user stories
Ability to manage and deliver multiple projects with various degrees of complexity
Provide technical clarification and direction about requirements to team members
Collaborate with Business Owner and product owner to align product requirements with business objectives
Contribute to POVs, collaborate with engineering team to assess tools/vendors and provide recommendations
Manage business requirement documentation such as use cases, user flows, non-functional specifications and change control process to ensure repeatable processes and delivery of value
Support the development team by communicating requirements and specifications. Triage issues with QA teams development to ensure alignment with the defined requirements
Engage with release managers to Review and approve finished development work before release into production
4+ years of experience working in a BA role within a technology organization

Manager, Business Analysis Resume Examples & Samples

5+ years of relevant experience in a business analyst/data analyst/statistical analysis or a related role
Excellent Excel & SQL skills
Experience analyzing business processes and identifying opportunities based on analysis of processes and related data
Knowledge of data warehousing & modeling concepts
Undergraduate degree in a numerate field
7+ years of relevant experience in a business analyst/data analyst/statistical analysis or a related role
Team leadership within a large scale, data driven environment, in or supporting a Retail, Supply Chain, Manufacturing, Transportation, General Management or Engineering function
MBA or advanced degree (M.S/PhD) in a numerate field (engineering, economics, math, stats, operations research, finance)
Knowledge and direct experience using business intelligence reporting tools. (OBIEE, Business Objects, Cognos, Tableau, MicroStrategy, SSAS Cubes, etc.)

Manager, Business Analysis Engineering Resume Examples & Samples

Responsible for managing a team of IT Business Analysts
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Basic computer skills, with proficiency in Microsoft Word and Excel
Knowledge of computer and/or network systems, applications, procedures and techniques
Experience leading others and providing constructive feedback
Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
Skill in organizing resources and establishing priorities
Ability to learn and support new systems and applications
Ability to work with others to resolve problems, handle requests or challenging situations
Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
Displays a sense of urgency to resolve issues quickly and efficiently
A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
Ability to multi-task and handle, on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
HP ALM
Visual Paradigm / Archimetric
Atlassian JIRA
Atlassian Confluence
Microsoft Office Suite
Strong Word
Strong Excel
Strong PowerPoint

Manager, Business Analysis Resume Examples & Samples

Provide daily customer support for resolution of production issues
Manage large scale projects (e.g., vendor software upgrades, conversion of new international clients, implementing new accounting requirements such as IFRS-9, etc.)
Work on strategic projects
College graduates with a degree in Business, Finance, Accounting or Management Information Systems required
3+ year’s practical experience working with the PAM for Securities (PAM for Investments) or equivalent investment accounting/reporting system
3+ Knowledge and experience working with debt/equity securities. Experience with derivatives a plus
2+ year’s practical experience with Cognos or similar reporting tool preferred
2+ year’s practical experience with SQL and related tools (Microsoft Query, Rapid SQL, etc) preferred
2+ year’s practical experience with the Software Development Life-Cycle preferred
2+ year’s practical experience with writing business requirements preferred
2+ year’s practical experience with software testing preferred
Ability to travel 1-2 times per year to Asia to support clients (as required)
Ability to participate in conference calls with Asia weekly during the evening (3 times per month)
Ability to multi-task, juggle multiple assignments and meet deadlines
Ability to manage/guide/train junior staff on assignments (as required)
International business experience preferred

Manager Business Analysis Resume Examples & Samples

Comprehend the business objectives, challenges, strategic direction, and technologies by working with stakeholders and technical resources
Perform administrator functions for multiple technology tools
Participate in and manage the testing activities including test plans and defect resolution
Write Functional Requirements/Specifications; elicit, gather, document, negotiate and communicate requirements effectively
Present to project team, stakeholders, sponsors, and Executive Leadership, as needed
Seek and build relationships to enhance delivery and to better understand, identify, and work through issues across the practice
Minimum five years of experience in a Business Systems Analysis role
Bachelor’s degree from an accredited college/university or equivalent work experience
Proficiency with Microsoft Office products including Excel, Word, PowerPoint, and Project
Strong communication skills with the ability to explain technical concepts and analytics-driven findings to business people including C-level executives, and to explain business processes, concepts, challenges, and issues to technical resources
Experience leading and managing requirements gathering for large programs and/or products

Manager, Business Analysis Resume Examples & Samples

Provide critical oversight and reporting of SOX controls
Adhoc reporting and analysis for various initiatives within the division
Collaborate with business operations personnel and senior leadership to extract required information in support of audit requests
Anticipate customer needs and proactively develop solutions to address
Perform additional duties as requested or required by management
5+ years working experience in Healthcare industry
Medicare Risk Adjustment experience
Risk Management or Audit certification

Manager Business Analysis Resume Examples & Samples

Develop and maintain the market forecast for HERE through establishing and rolling-out market sizing best practices to develop a strong market sizing community of practice within the company, coordinating all relevant cross-functional efforts
Work with other members of the MIR team to analyze profit pools, identify market opportunities and competitive threats to ensure the market forecasts are in line with dynamic market environment and provide recommendations to senior leadership as required
Collaborate with the broader Strategy team, Finance, Portfolio Planning and Alliances & Partnerships, as well as Customer and Market Development, Licensing and Business Operations, Finance, Marketing and Product Development
Bachelor's degree in Business, Finance, Economics or related field
Deep understanding of automotive, consumer electronics and the broader technology landscape
Ability to interface effectively with C-Level key stakeholders, strong communication and presentation skills
Capable team player managing multiple relationships and projects simultaneously

Manager, Business Analysis Resume Examples & Samples

Critical role reporting into Quality Management to manage documents supporting Accreditations & Certifications, Quality Integration, and Government / Clinical Programs as well as operational practices
3 plus years of data analysis and reporting experience
Minimum of 1 year of experience in supervising and managing personnel with direct reports

Manager Business Analysis Resume Examples & Samples

Commercial evaluation and insight support to major projects including financial modelling at both group and individual asset levels
Analytical support and insight to major business development activities and strategic projects
Business and economic analysis and insight to support Chief Financial Officer and Executive Committee decision making as required
Group and business unit capital planning
Product group and Rio Tinto approvals and governance process support
Analytical support and insight to the product group’s strength2strength business improvement program
A Bachelor’s Degree
Business analysis experience with either an investment bank, consulting firm, international accounting firm, or equivalent experience in analytical role within a mining company or corporate
Experience leading a team of analysts
Excellent knowledge of NPV and Cash Flow Modelling and experience in building financial models using Microsoft Excel
Experience at contributing to or leading major strategic projects
Experience at guiding stakeholders through sensitive and complex processes and managing change

Manager Business Analysis Resume Examples & Samples

Advanced to expert knowledge of business analysis (Waterfall & Agile) project delivery practices to support the overall business analysis discipline and strategy
Establishes effective relationships with different Stakeholders, Business Sponsors, Executives
Significant resource management responsibilities (includes people management and resource allocation)
Manage resources based on skills and capabilities while setting clear expectations on work packages to effectively lead project delivery
Provide guidance and support to the team in the delivery of requirements for projects which are based on project governance level, complexity and risk: align decisions to TD’s risk appetite
Review the quality of artifacts and track individual progress based on performance measures/metrics
Contribute to the development of templates, best practices, learning tools and professional development that will drive efficiency and effectiveness
Oversee business expenses and FTE plans and ensure controls in place to monitor

Manager, Business Analysis Resume Examples & Samples

End-to-End mapping of business processes and functional flows
Understands functional processes within a regional/global scope
Serves as a business capability enabler
Understands business process impacts and being a visible Change Agent for new capabilities
Manage test plan and strategy to map the requirements traceability matrix and support User Acceptance/Integration testing
Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis and other relevant techniques
Analyzes business processes and provides guidance relative to emerging trends and strategy
Understands customer's business, pain points, needs and strategic plans
Provides advice, counsel and education to functional partners of the competitive or financial impact
Assists Solution Lead and Program Manager(s), and Project Managers in providing influential counsel to executives and functional leaders
Prior Project Management experience managing small to medium sized projects
Contribute to the management of an approved portfolio and budget
Experience in LabWare LIMS Master Data (Product Specifications, Item Codes and Sample Plans). Experience using LabWare LIMS as end user
Ability to collaborate with business stakeholders and develop a business case including ROI and TCO
Manage cross-functional resources/teams across the globe including flexible service providers
Experience using Empower Chromatography Data System
Technology strategy with business domain knowledge to architect the business processes and solutions
Responsible for maintaining the capabilities of current install base in accordance with business needs
Minimum of a Bachelor's degree (or equivalent) and 3 years of experience with LabWare LIMS Master Data and 2 years of experience with Empower

Manager, Business Analysis Resume Examples & Samples

Good strategic and tactical business skills and a passion for using data to drive better decision making
Resourceful, seeking relevant information from a variety of sources to address a need, with the ability to build an internal network
Ability to work collaboratively with cross functional teams
Strong in critical thinking, business needs analysis and demonstrated understanding of financials and budgeting processes
Ability to interpret and present data in a visually compelling format to financial and non-financial audience
Self-starter, individual contributor and works well in a team environment
Strong spreadsheet, data-management, and presentation skills
3 to 5 years work experience in a similar analytical role

Manager, Business Analysis Resume Examples & Samples

May assist with management of small to medium size projects
Collaborate with cross-functional resources/teams across the globe including flexible service providers
Vendor Management - collaborate with SaaS or 3rd party implementation vendors
Minimum of a Bachelor's degree in Management Information Systems (or equivalent) and 6 years of experience. However, a combination of experience and/or education will be taken into consideration
Able to develop strategic partnership with business customers

Manager Business Analysis Resume Examples & Samples

Actively communicates and works with cross functional partners to develop plans, analyze risks and issues, and transform current processes
Prioritizes actions of team to focus the team’s energies on the most value added activities
Provides financial perspective on marketing campaigns including Costs of Sales, Profitability and Sales Mix
Works with the Sales Forecasting Team to ensure a complete analysis for organizations supported
Understands and incorporates customer / stakeholder impact and risks into decision-making
Ensures teams develop effective communication and change management action plans
5-8 years of experience in finance or business analytics
Frames highly complex issues in an effective manner, using creativity to compile and arrange data in unique and compelling ways
Demonstrates strong analytical intuition and can readily identify gaps in analyses & incorporates creative solutions
Manages time and resources and removes obstacles to ensure quality output is delivered on time
Demonstrates a broad range of skills across the Finance function. Strong bias for fact-based decision-making and action-oriented project management practices
Adds value to team’s work by identifying higher-order analytical approaches and solutions
Ensures closure on key initiatives
Creates cohesive and coherent presentations, demonstrating a strong command of best practices in deck construction
Great comfort in conducting due diligence and synthesizing findings to offer actionable recommendations
Ability to partner with and influence others without direct authority; build consensus and look for collaboration with people from different functions and all levels required
Develops people and helps them grow

Manager, Business Analysis Resume Examples & Samples

Analyze contracts, pricing proposals, and payment details to provide insights to the business development team
Help package the GBT value proposition to present to suppliers
Analyze data to understand current business trends and help identify areas of opportunity within the team
Perform ad-hoc analysis / projects to support pressing issues
Bachelor degree in discipline related to functional work with a strong career path demonstrating increasing responsibility
Background in finance/analytical field strongly desired
Industry experience with Air/Hotel/TMC space strongly desired
Strong written and verbal communication skills
Strong skills with Excel and Powerpoint

Manager, Business Analysis Resume Examples & Samples

Associates degree or equivalent work experience
3+ years experience working in an operations environment, preferably in a Workforce setting, to include experience with workforce management tools and/or inventory management tools and methodologies
3+ years of experience effectively leading teams
3+ years of experience with process improvement, workflow, benchmarking and / or evaluation of business processes required and problem solving skills
Intermediate to Advanced level of experience working with Microsoft Excel with the ability to create spreadsheets and perform VLOOKUPs, pivot tables, and formulas with proven experience in creating ad hoc reports, manipulating multiple large data sets, etc
Excellent verbal and written communication skills, including proven ability to effectively communicate data and trend analysis, work direction, concerns regarding performance, action plans, solutions and opportunity
General understanding of back-office transaction tracking applications (e.g. TNOC, OMEGA, MyMetrics) or call center systems hardware (e.g., PBX, ACD, IVR)

Manager, Business Analysis Resume Examples & Samples

Serve as a key point of contact and liaison for cross-divisional teams and management
Provide leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters
3+ years’ supervisory or project/program management experience preferred
Certified Public Accounting (CPA) license preferred
Strong computer skills with advanced proficiency in word processing, spreadsheet, database, presentation and email applications
Experience in a fast-paced environment with the ability to multitask concurrent priorities in an organized manner
Able to work independently with minimal supervision and alternately work cohesively within a team environment

Manager, Business Analysis Resume Examples & Samples

Develop project plans/product backlogs for business as deemed necessary and ensure appropriate implementation of plans
Represent the business in cross-functional/scrum decision making committees/teams and lead planning sessions to ensure business needs are continually upheld throughout the project life cycles
Determine and recommend solutions, escalating where necessary, to address issues relating to the maintaining of project timelines, budgetary needs and the mitigation of project risk
Contribute to the business unit and organizational goals by proactively participating in and supporting business planning activities, management initiatives and general support needs of Scotia Asset Management and SSI Dealer relating to systems enhancement and process improvement
Develop and maintain knowledge of multiple systems and processes supporting SAM/SSI in order to translate business needs and communicate and support development activities effectively
Recommend opportunities for systems and operational improvement and efficiency to support business goals and objectives by defining the scope of the project in collaboration with senior management
Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project to determine the resources (time, money, equipment, etc) required to complete the project
Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required to determine the objectives and measures upon which the project will be evaluated at its completion
Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project while establishing a communication schedule to update stakeholders, including appropriate staff in the organization, on the progress of the project
Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards ensuring that the project deliverables are on time, within budget and at the required level of quality
Ensure that all financial records for the project are up to date and supporting documentation for stakeholders following established accounting policies and procedures. Report budget variances to senior management
Possess an in-depth understanding of systems functionality and operational processes in the Scotia Asset Management and SSI Dealer environments and an overall knowledge of the Wealth Management industry, with a focus on the mutual funds sector
Demonstrate the ability to lead systems and process implementation with emphasis on the effective adoption of business analysis methods and practices in both Waterfall and Agile methodologies
Demonstrate the ability to work in fast-paced and complex environment and possess time management skills to meet schedules
Strong interpersonal and negotiation skills in the planning, organizing and control of assigned projects
Work independently with the ability to exhibit sound time, priority management and mitigation strategies and skill sets
Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
Develop new and unique ways to improve operations of the organization and to create new opportunities
Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness
Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results
Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
University Degree or equivalent
Completion of the Canadian Securities Course/IFIC MF Administration Course
Experience and knowledge of the principles, techniques, tools, and methodologies (waterfall/agile) of industry accepted business analysis functions to accomplish systems improvement initiatives

Account Manager, Business Analysis Resume Examples & Samples

Gain a deep understanding of market wide sizing and trends and develop recommendations for MasterCard as well as to our issuers and acquirers,Gather, understand and identify market information and trends. Identify key sources including regulators, MasterCard suppliers and other Analysts, Develop analytical model to predict market growth and trends, Understand regulatory changes and other external factors to assess market implications of such changes and develop recommendations, Evaluate market wide opportunities, segment sizing, product sizing to evaluate opportunities for MasterCard and our key players, Partner wit out Sales Team to gain a deep understanding of issuer’s performance in such market environment and identify growth and revenue opportunities for MasterCard and to our issuers as well, understand each of issuer´s strategy and market approach
Update market scans and competitive positioning of our issuers to better align MasterCard strategy to our issuers strategy, Evaluate each of our issuer´s performance in different product lines and segments compared to the market performance, Evaluate each of our issuers financial results and anticipate trends, risks and opportunities, Assess each of our issuers P&L to MasterCard, understanding the drivers and performance, Anticipate risks and opportunities to achieve our revenue targets for each of the accounts, Enhance account performance metrics and tracking process, Develop relevant quarterly performance reviews for our issuers and management team, Partner with our sales team and issuers to develop actionable plans, execute and monitor performance, Identify targeted opportunities for each of our issuers to improve performance
Develop projects and engage different MasterCard teams to implement, Understand financial implications (business case) for each of those plans and engage with sales managers and finance to support such projects, Develop implementation plans for each of relevant projects, Track performance of agreed plans to implement

Manager, Business Analysis Resume Examples & Samples

5+ years experience leading teams, preferably teams responsible for providing business insight
Demonstrated experience of creating strategies to enhance business insight through looking at data in new ways
Degree in a numerate field
Knowledge and direct experience using business intelligence reporting tools. (OBIEE, Business Objects, Cognos, Tableau, MicroStrategy, SAS Cubes, etc.)
Experience with big data technologies (Hive, Hadoop, Elastic Map Reduce)

Manager Business Analysis Resume Examples & Samples

Create, track and provide supporting documentation for all audit requests
Ad - hoc reporting and analysis for various initiatives within the division
Drive execution of an end - to - end operational controls assessment program
5+ years of internal controls experience working directly with large, complex, high volume data sets and accounting systems
Demonstrated analytical skills and ability to translate detailed plans and findings for executive audiences
Background and knowledge of government regulatory requirements

Manager Business Analysis Resume Examples & Samples

Full people management responsibilities (including hiring, firing, and performance management) overseeing a team involved in writing requirements/process maps for projects of all sizes, spanning various parts of the organization and lines of business
Coach team members on requirements gathering, process mapping analysis
Drive operational excellence and customer focus in business requirements and process designs, streamlining and simplifying as appropriate to deliver optimal solutions
Be a solutions provider and consultant to business sponsors. Analyze and design solutions to solve varied business needs working with partners
Translate senior management vision and develop department vision, strategy, service levels, and business objectives working with the Director, Business analysis. Communicates vision and strategy to staff
Partner with IT and other operational areas. Manage relationships to build strong working partnerships
Determine specific application software requirements and operational process needs to address complex and varied business needs
Conduct research and analysis to quantify business opportunities and issues and develop formal recommendations for presentation to management
Lead project meetings, business requirement and process mapping meetings if needed
Owns the Participant Service and Billing capabilities
Performs other duties as assigned or required
Provide thought leadership
Highly organized and ability to work on own and as part of teams
Capable of working in a matrix environment and managing matrix teams
Ability to translate varied business needs into application software requirements/operational process improvements
Extensive experience and proven ability to analyze complex information and determine what is important for the solution/project
Knowledge of MetLife Group Benefits insurance products, business processes, workflows, and connections between capabilities desired
Knowledge of MetLife Group system infrastructure, data flow, system transactions and functionality desired
Experience working in different project development life cycle methodologies (Waterfall, Agile)
Knowledge of Business Analysis tools such as Blueprint is an advantage
Ability to build strong relationships with partners
Strong negotiation skills with the ability to influence cross–functional stakeholders
Advanced knowledge of system design processes, methodologies and testing process
High School Diploma with equivalent business experience
10 years of Insurance Industry experience

Manager, Business Analysis Resume Examples & Samples

Oversees and communicates campaign performance, profitability and retention trends (i.e. budgeting, forecasting, weekly and monthly results, variance analysis and period-close)
Partners with Senior Directors and Sales Managers to create customized reporting and analysis and designs and provides ad hoc reports with an eye on consistency and best practices
Communicates effectively and can build and present findings to management
Develops, recommends, and implements ideas and projects that will result in improved efficiency, productivity, quality, and operational savings

Manager, Business Analysis Resume Examples & Samples

Degree holder in information systems, business administration or related subjects
At least 8 years related working experiences
Well organized and attentive to details, flexible with working hours
Good analytical and problem solving skills, and disciplined with project scheduling
Self-initiated and have a strong drive to learn, responsible and willing to expose to new technology
Strong PC skills including MS Word, Excel, PowerPoint, Visio, Chinese Word Processing
Knowledge of BluePrint, JIRA, ALM preferred
Demonstrated experience in using Agile and Waterfall methodologies and techniques
Demonstrated experience in using structured methodologies and techniques
Able to clearly express business processes and ideas verbally and in written English
Able to present confidently to groups of audience

Manager, Business Analysis & Projects Resume Examples & Samples

Business Analysis and Delivery of ScotiaMcLeod projects
Define and prioritize projects to meet the needs of ScotiaMcLeod
Conduct interviews, define scope, research, analyze and document stakeholder needs
Develop proposals, detailed plans and accurate estimates for completion of projects
Design new programs and deliver quality solutions to meet stakeholder needs
Create and execute test plans by facilitating participation of appropriate staff in project completion
Monitor project progress by tracking activity, resolving problems, providing progress reports and recommending actions
Sales Management Support
Effectively manage a number of core ScotiaMcLeod programs and processes such as Compensation and Performance, Succession Planning and Advisor Agreements
Identify opportunities for operational improvement by studying current practices and designing modifications
Ensure all interdependencies and impacts to steady-state systems and operational processes are identified and addressed
Ensure change, acceptance and approval management is proactive and effective on all projects
Assist with daily business system support along with managing multiple development projects
Prepare technical reports by collecting, analyzing and summarizing information and trends as relevant
Facilitate the creation of new reports including generation of macro-enabled spreadsheets and automated delivery and intake of files
Ensure accuracy of data collected by maintaining databases and or uploading information as required to appropriate systems
Ability to understand and identify financial data/gaps, recommending controls and writing improved procedures
Build and maintain relationships with business partners
Work with our business partners where required to assist with the development of databases to create capacity and align with the business objectives and planned initiatives
Development & Coaching
Extensive knowledge required of multiple systems (Broadridge, OAM, AS400, MS Access), processes and data sources in order to analyze and troubleshoot problems
Ensure project closeout activities are performed for all projects and that lessons learned are captured and leveraged on future projects in the development of project management processes, tools and techniques
Provide references for end user by writing and maintaining user documentation, providing support and training users of all developed products
Identify opportunities for operational improvement and maintain an awareness of new technologies that are available to increase efficiencies and better serve client needs
Excellent working knowledge of business-related computer software (including MS Access, Excel, VBA for MS Access and AS400)
Knowledge of relational database concepts and proficient in SQL
Must be a creative, self-starting, results-oriented and highly motivated individual with a strong ability to reconcile competing or conflicting goals in order to help resolve business problems of varying complexity
Must possess strong interpersonal and communication (written and verbal) skills in order to effectively work with end users and all levels of management
Ability to work independently or in a group as required
Superior problem solving, analytical, technical writing and data extraction abilities
Strong organizational and time management skills with the ability to multi task and meet tight deadlines
The incumbent must have good knowledge of wealth management concepts

Manager Business Analysis Resume Examples & Samples

The Manager of performance and management support will report to the Director in Procurement’s Services & Enablement Group
Manage and direct multiple work efforts to design, establish, and implement metrics and tools to gain visibility for sourcing, procurement, and Inventory & logistics processes, included but not limited to KPIs and SLAs
Manage the systems and IT support group, tools, and processes for the CPO organization
Manage CPO governance, compliance, policies & procedures, and employee training for the CPO organization
This position will work closely with Sourcing Lifecycle, Logistics, Analytics, Procurement, Finance, Systems & IT, and other key stakeholders to develop an efficient performance and management support framework for the CPO organization
Manages day to day data & metrics, systems, policies & procedures, and training for the CPO organization
Execute and provide direction on setting KPI goals, tracking and reporting
Develop and manage a sustainable systems and tool strategy and execution for the CPO organization
Develop and implement an efficient framework to manage and enhance policies and procedures, training, and governance
Works closely with logistics to provide support and decision making data, tools and systems for an efficient network inventory process
Work closely with Sourcing Lifecycle, Logistics, Analytics, Procurement, Finance, Systems & IT, and other key stakeholders to develop an efficient performance and management support framework for the CPO organization
Five years experience with business trending, financial data and processes analysis

Manager, Business Analysis Resume Examples & Samples

Serve as the lead business analyst for the vendor platform for Teach For America’s awards and fellowships for corps members and alumni
Own the relationship between the Information Technology team and Teach For America’s Public Partnerships team, which leads strategic initiatives and manages external partnerships
Contribute to the development of Teach For America’s marketing systems in the domain areas of email, digital, and social
Support the Director, Business Analysis in his or her work as the strategic partner for the Marketing & Communications and Career Leadership & Engagement teams
2-3 years of experience in marketing or public relations required
Salesforce.com experience preferred
Intermediate to advanced user of Salesforce.com preferred
Developing mastery of – or has willingness to learn - the discipline of business analysis, including but not limited to elicitation, requirements management and communication, enterprise analysis, requirements analysis, and solution assessment and validation
Understanding of agile software development methodologies
An internal consultant mindset: able to structure problems independently; cut to the heart of complex topics; identify tactical solutions; find connections across disparate themes
Able to manage multiple projects and tasks concurrently and prioritize effectively in a fast-paced work environment
Able to quickly adapt to new information and evolving business needs

Manager Business Analysis Resume Examples & Samples

Manages and is accountable for professional employees and / or supervisors
Impact of work is most often at the local level
Claims life cycle experience,
Resource management experience

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Manager Business Analysis Resume Examples & Samples

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Manager, Business Analysis Resume Examples & Samples

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Manager Business Analysis Resume Examples & Samples

Manager Business Analysis Resume Examples & Samples

Manager Business Analysis Resume Examples & Samples

Manager, Business Analysis Resume Examples & Samples

Manager, Business Analysis Resume Examples & Samples

Manager, Business Analysis Resume Examples & Samples

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