IT QA Analyst Resume Samples

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H Monahan

Hillary

Monahan

39345 Adell Roads

Boston

+1 (555) 690 7827

39345 Adell Roads

Boston

Phone

p +1 (555) 690 7827

Experience Experience

Los Angeles, CA

IT QA Analyst

Los Angeles, CA

Beahan-West

Los Angeles, CA

IT QA Analyst

Devises software quality assurance plans for testing and verifying systems and applications upgrades for Web and other platforms
Applies automated and/or manual scripts and tests integrated hardware and software systems
Plans and schedules quality assurance tests for all H/W and S/W systems projects assigned
Analyzes and reports results; advises about and recommends changes
Leads performance test efforts, including analysis of results
Works with Development & IT Infrastructure team to debug performance problems
Works with team to define & develop QA methodology & standard practices

New York, NY

IT QA Analyst Compliance Control Report Development

New York, NY

O'Reilly and Sons

New York, NY

IT QA Analyst Compliance Control Report Development

Working knowledge of current technologies
Demonstrates proven success in a role that emphasizes thorough knowledge of technical aspects of the following areas: IT Audits, Supplier Oversight, IT Risk Management, Information Security and/or Technical Privacy, FFIEC compliance
Develop control reports post-billing at First Data
Factual, timely Metric/MIS Reporting (executive dashboards and detail progress reports) of the control report results
Segregate outcomes based on various review criteria, extract exceptions
Proficient with Microsoft Excel, PowerPoint, Word and Outlook
Participate in project planning activities along with ensuring full compliance with established standards and procedures for software development and testing

present

Boston, MA

Associate IT QA Analyst

Boston, MA

Hudson Group

present

Boston, MA

Associate IT QA Analyst

present

Can performs routine or structured work based on standard requests
Performs well under work pressure to meet deadlines
Strong character fit with our values and culture: Integrity/Compassion/Relationships/Innovation/Performance
Works well in a Team setting
Strong work ethic
Driven and Passionate about their work and the opportunities to succeed and build a career
Tactful and diplomatic, when offering differing opinions or ideas

Education Education

Bachelor’s Degree in Computer Science

Portland State University

Bachelor’s Degree in Computer Science

Skills Skills

Performs test automation utilizing testing tools such as HP Quality Center / Application Lifecycle Management, HP Quick Test
Develop a strong understanding of the technical details of the applications / systems being tested and document processes for future testing efforts
Detail oriented with the ability to work to meet deadlines
Strong time management skills, ability to work well in a diverse environment
Working knowledge of waterfall software development lifecycle methodology
Ability to work on multiple projects simultaneously, under pressure, and prioritize work to meet deadlines
Ability to handle and work with confidential information in an appropriate manner
Excellent interpersonal and writing skills
Familiarity with all aspects of IT Quality Assurance testing of software, including system, integration, and regression testing
Ability and desire to learn and experiment with new software, hardware and other technologies

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13 IT QA Analyst resume templates

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IT QA Analyst Resume Examples & Samples

Devises software quality assurance plans for testing and verifying systems and applications upgrades for Web and other platforms
Reviews requirements to ensure testability
Leads performance test efforts, including analysis of results
Lead and mentor other team members
Work with direct reports to capture goals
Provide ongoing feedback and conduct formal performance reviews as outlined by Discovery HR policies

IT QA Analyst Compliance Control Report Validation Resume Examples & Samples

Review outcome of compliance control reports as they are being developed. Affirm correct review of accounts and investigate false positives
Establish and maintain cross-business and cross-functional relationships with key individuals across appropriate functions
The position will partner as necessary with IT, Finance, Operational Risk, Compliance and other functional groups to operationalize reports and to support on-going modifications. Qualifications/Requirements
Bachelor’s degree with 2 to 4 years of IT experience
IT validation testing experience
Working knowledge of First Data ‘green’ screens
Working knowledge of current technologies
Excellent interpersonal, communication, and presentation skills
Understanding of governing rules (regulations/laws) for Cards businesses
Ability to develop and maintain effective client relationships
Use appropriate judgment to escalate issues to management in a timely fashion

IT QA Analyst Compliance Control Report Development Resume Examples & Samples

Develop control reports post-billing at First Data
Segregate outcomes based on various review criteria, extract exceptions
Factual, timely Metric/MIS Reporting (executive dashboards and detail progress reports) of the control report results
This role will code and develop the control reports and will partner as necessary with IT, Finance, Operational Risk, Compliance and other functional groups to operationalize reports and to support on-going modifications Qualifications/Requirements
Proficient with Microsoft Excel, PowerPoint, Word and Outlook
1 year quality assurance, auditing and/regulatory testing experience
Minimum 18 months of experience in GE and at least 12 months in current role
Should not be on active corrective or Performance Improvement Plan (PIP) Additional Eligibility Qualifications: Desired Characteristics
IT Experience in Credit Card pricing, promotions, and rewards
Strong analytical skills and demonstrated ability to interrogate/inspect data
Experience in root cause analysis and quality assurance
Ability to lead multiple, simultaneous initiatives
Demonstrates proven success in a role that emphasizes thorough knowledge of technical aspects of the following areas: IT Audits, Supplier Oversight, IT Risk Management, Information Security and/or Technical Privacy, FFIEC compliance
Demonstrated project management skills and the ability to analyze pending assignments to establish priorities and/or multi-task
GE Retail Finance experience preferred

IT QA Analyst Resume Examples & Samples

Partners with test leads and architects to develop and establish Quality Assurance standards and best practices
Functional Test Area
Supports Black Box and as a defined Grey Box testing of different applications and products for multiple projects

Senior IT QA Analyst Resume Examples & Samples

Web testing experience with additional areas of expertise in Retail Banking solutions and products
8-10 Years of Experience in the Information Services field, focusing on Quality Assurance processes methodologies
Banking domain experience, including but not limited to Retail Banking, ACH, Wires, Information Reporting, Payments
Administrative / Technical Skills / Other Information

IT QA Analyst Resume Examples & Samples

Identifies and tracks system defects. Performs root cause analysis of the defects and works with the development team to resolve them
Performs and coordinates system verification and validation test activities utilizing various tools such as HP Quality Center/Application lifecycle Management
5-7 Years of Experience in the Information Services field, focusing on Quality Assurance activities and testing
Minimum 5 Years of Experience with Quality Assurance processes and testing methodologies

IT QA Analyst Resume Examples & Samples

3-5 years of experience with Quality Assurance processes and testing
Performs Black Box testing of different applications and products for projects
Performs Performance and/or Security testing of different applications and products for projects
Automation Test Area
Performs test automation utilizing testing tools such as HP Quality Center / Application Lifecycle Management, HP Quick Test

IT QA Analyst Resume Examples & Samples

Bachelor’s Degree in Computer Science or related field required
5-7 years of experience in the Information Services field, focusing on Quality Assurance activities and testing
Minimum 5 years experience with Quality Assurance processes and testing methodologies
Performs Black Box testing of different applications and products for multiple projects

IT QA Analyst Resume Examples & Samples

Evaluate business and functional requirements, ensuring testability and completeness
Conducts test analysis and execution to ensure that software meets or exceeds specified standards and end-user requirements
Develop a strong understanding of the technical details of the applications / systems being tested and document processes for future testing efforts
Support Test environments during testing phases. Setup correct conditions for the scenarios under test utilizing existing testing processes and procedures
Uses existing QA best practices to complete project testing tasks, evaluate current processes and propose updates to improve testing for all areas
Two-year degree in programming or equivalent work experience
Strong technical and analytical skills

IT QA Analyst Resume Examples & Samples

Follow the defined testing standards and procedures for testing projects
Execute test scripts and validate product fixes
Work with the application team to resolve any issues that arise out of the testing process
Inform QA Manager and Project Manager of any issues that may affect the schedule, budget, or quality of the product or the testing process
Be responsible for test activities including development of test artifacts, execution of tests, reporting issues/defects to the project team, and follow up on issues for the assigned projects
Provides support software development services or technical support typically in a defined moderately complex project
Conducts a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
Reviews system requirements and business processes; codes, tests, debugs and implements software solutions
Analyzes software design requirements
Coordinates with users to plan user acceptance testing, alpha and beta testing
Bachelor’s Degree in IT, Computer Science or a related field
At least 8 years IT Software QA/Testing experience
Proven experience in testing the data flow for Data warehouse systems
Good understanding of database and data warehouse concepts (ORACLE & SQL SERVER)
Working knowledge of Informatica, TIDAL, and OBIEE
Good at writing complicated SQL queries
Good scripting experience with any of the programing languages like Java, Python, or PL-SQL
Good scripting experience preferred with any of the automation looks like Selenium or QTP
Excellent communications skills with strong analytical and problem solving skills required
Experienced using HP ALM (Quality Center) for Test Artifacts management

IDM IT QA Analyst Resume Examples & Samples

Ability to function independently to: create test plans, test cases, and complex test data along with execution, documentation and follow up on results; and/or support QA environments. Take on cross-functional assignments and multiple concurrent assignments
Ability to lead and coordinate QA efforts on small to medium project efforts and special assignments as needed; Ability to analyze, assess, document and resolve cross functional issues and work
Expanded ability and knowledge to use of tools and technology. Good understanding of the technical details of the application/infrastructure they use/support and the correlation of the application/infrastructure to the business solution. Basic ability to design, create and/or execute automated scripts
Identify and lead smaller scope, team specific, process and productivity improvements
Working knowledge of how their work impacts the financial goals of the organization; Understand the basics forecasting and funding process; Understand and be accountable for funded hours on their piece of a project or task; Proactively explain variances; Contribute to estimation process by providing information for project re-estimates
Mentor less experienced team member in their area of expertise; Strong written and verbal communication skills, strong time management skills, ability to work well in a diverse environment
Bachelor’s degree in relevant discipline or 8 – 11 years of equivalent work experience
2-5 years relevant experience or Master’s degree in relevant discipline
MS Office skills required
Ability to adapt in a dynamic work environment, learn quickly and solve problems
Ability to mentor and train small teams
Knowledge of automated test tools and/or programming languages helpful
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Associate IT QA Analyst Resume Examples & Samples

Strong character fit with our values and culture: Integrity/Compassion/Relationships/Innovation/Performance
Driven and Passionate about their work and the opportunities to succeed and build a career
Has basic knowledge of theories, practices and procedures in a function or skill
Can performs routine or structured work based on standard requests
Uses existing procedures and facts to solve routine problems or conduct routine analysis
Strong problem solving, analysis, and communication skills
Performs well under work pressure to meet deadlines
Depends on others for instruction, guidance or direction
Ability to prioritize and organize
Tactful and diplomatic, when offering differing opinions or ideas
Works well in a Team setting

It-QA Analyst Resume Examples & Samples

Strong knowledge of testing disciplines and methodologies. Strong documentation skills. Expert knowledge of computer hardware and software
Project management knowledge. People management skills. Analytical thinker, detailed oriented. Interpersonal skills. Good problem solving skills
Ability to work independently. Lead, coach and influence others for results and good performance Major Job Duties and Responsibilities: Work with QA Analysts and Developers to ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality
May coach, lead and mentor other team members. Provide testing management for ongoing projects and future initiatives
Deliver effective and efficient testing solutions by meeting key project milestones and overall project deliverables on time, and adhering to development and quality standards
Analyze the testing needs and develop testing strategy and plans. Review and approve test plans, scenarios, scripts or procedures such as database impacts, software scenarios or usability

Associate IT QA Analyst Resume Examples & Samples

Gains knowledge of new application development and enhancements by working with development teams, reviewing functional design documentation and detailed technical specifications, and meeting with business users (20%)
Creates test plans, matrices and cases, as well as ensures adequate preparation of test data in an integrated QA test environment, all in an effort to fully test application enhancements and fixes utilizing shop approved testing methodology. All drafted project test plans should address the application modification, as well as any peripheral impact to the modification (25%)
Executes test cases and provides detailed documentation to support findings, identifying all call out issues, processing bugs, deviations from shop standards, and end-user business gaps (25%)
Facilitates integration, functional, system, regression, load and user acceptance testing. On larger projects, drafts and coordinates testing schedules through MS Project plans, and works collaboratively with all pertinent business and development teams to adhere to this schedule (20%)
In addition to the performance of the job responsibilities mentioned above, this position may be required to perform other functions relating to the overall support of the Applications Services department (10%)

IT QA Analyst / Auditor Resume Examples & Samples

BA or BS in Management Information Systems, Computer Science, or related field, or equivalent work experience
3 years relevant industry experience in IT Audit, and/or Information Technology Compliance
Immediate Knowledge of information technology and/or information security is required and must have a good understanding of functional IT processes; demonstrable understanding of audit terminology, practices and documentation standards is required. Immediate Knowledge of technologies such as Windows, UNIX, Linux, Stratus, Oracle Database, and Sybase database
Basic understanding of Networks, firewalls and routers
Knowledge of applicable laws including GLBA, PCI, and SOX 404
Ability to transfer knowledge; both as an advisor to technical staff, and as a translator for less technical management
Strong communication skills and interpersonal skills with the ability to transfer knowledge; both as an advisor to technical staff, and as a translator for less technical management
Strong problem-solving and analytical skills; comfortable tackling complex problems and breaking them down into manageable pieces Strong analytical, interpretive and organizational skills
Ability to work independently and as a team to achieve goals; often deadline-oriented and dynamic environment
A strong sense of urgency with exceptional follow-through
Strong analytical, interpretive and organizational skills
Demonstrated relationship-building skills, with an ability to make things happen through the use of positive influence
Proficient with Microsoft Office (Excel, Word, PPT)
Working knowledge of regulatory environments applicable to the financial services industry
Working knowledge of Privacy, BASEL, and HIPPA

Senior IT QA Analyst Resume Examples & Samples

5+ year of software testing experience
Bachelors Degree in Computer Science, MIS, or related
3+ years of experience with testing automation
Experience with Selenium, QTP, etc
Lead testing experience
Excellent oral and written communication skills to effectively perform system support duties
Ability to quickly learn new applications technologies and equipment
Ability to process time sensitive data and information from multiple sources, make decisions and communicate actions
Ability to observe, interpret and document workflow processes
Ability to prioritize, organizes, and works independently or as part of a project team to complete multiple tasks

Lead IT QA Analyst Resume Examples & Samples

TECHNICAL EXPERTISE 20%
PROCESS ENGINEERING: 25%
PROJECT MANAGEMENT: 25%

Ccet-pune-SQL-QA Pfs-senior IT QA Analyst Resume Examples & Samples

Articulate, energetic person able to work under pressure and to tight deadlines alone or as part of a team
Ability to handle multiple, sometime conflicting, priorities in order to meet deadlines
Ability to work independently and multi-task, taking ownership of tasks and using their initiative to produce high quality results
Working knowledge of MS Visio, Project, Access, SharePoint, JIRA, and/or TeamForge would be an advantage

IT QA Analyst Resume Examples & Samples

Bachelor's degree or equivalent with 2 to 4+ years relevant experience required
Previous experience in QA analyst or tester role
Must be able to create clear and concise detailed test plans/cases
Experience with work in a collaborative and rapidly changing environment
Excellent organizational skills with the ability to multi-task as well as being able to work independently with minimal supervision
Ability to converse easily and clearly with colleagues and business partners. Good verbal and written communication skills to present findings from issue analysis

IT QA Analyst, Senior Resume Examples & Samples

Becomes knowledgeable of medium to complex business applications systems as they are used within the business department, research and respond to application inquires
Responsible for the mentoring of Quality Assurance Analysts and Associate Quality Assurance Analysts
Represents QA Area At Project Meetings

Senior IT QA Analyst Resume Examples & Samples

Develops thorough test plans for medium to complex systems to ensure application functionality meets original requirements to project
Works closely with software development staff to test and review applications developed in house or purchased from third party vendors prior to installation
Becomes knowledgeable of medium to complex business applications systems as they are used within the business department; researches and responds to application inquires
Responsible for mentoring lower level staff
Represents QA department at project meetings
Maintains an on going self study program to enhance QA skills and knowledge

IT QA Analyst Resume Examples & Samples

Working knowledge of waterfall software development lifecycle methodology
Familiarity with all aspects of IT Quality Assurance testing of software, including system, integration, and regression testing
Skilled in the use of a formal test management tool to document, analyze, track defects and communicate testing results
Experience in a Quality Assurance Analyst or Tester role preferred
Experience writing use cases and test plans, testing criteria, including data type validation, pass/fail conditions, boundary conditions, as well as experience designing, developing and testing processes for data
Other relevant education and/or experience may be substituted

IT QA Analyst Resume Examples & Samples

Create custom events and alerts
Conduct exploratory eventing for ad-hoc requests
Perform analysis consisting of reporting on customer journey/experience for multiple digital platforms
Conduct impact analysis of various issues
Proactively review planned web changes with web teams to identify impact to Tealeaf events, dashboard, reports and alerts

IT QA Analyst Resume Examples & Samples

Reports testing status and reported defects to Quality Assurance Manager daily
Constructs and executes complete system tests inclusive of various hardware, software, operating systems, networks, databases and application server configurations. Test cases will include regular and irregular operations
Peer-reviews test scripts created by other team members
Thoroughly and rigorously tests customer facing and internal applications and technology (web functionality, agent tools, hardware, software, and other applications) which have been developed by Frontier or third party vendors, based on functional specifications and requirements, as well as intended use of the technology
Will become familiar with the Frontier PSS System functionality at all customer points of contact (web, reservations, airport check-in and gates)
Completes Unit, GUI, integration, user acceptance, regression and production testing
Works closely with Development Team, Application Support Team, and Frontier HelpDesk to troubleshoot issues in production and development environments
Works with customer service departments, Business Analysts, Developers, and Application Support to identify enhancements to new and existing technology, as well as advice on design requirements when requested
Ensures that the project and process control documentation are compliant with requirements, objectives and/or contracts
Ensures that corrective measures meet acceptable reliability standards
Maintains and opens online trouble logs and follows up on issues with all related departments
Updates reporting tools with testing results
Monitors known bugs and issues, escalating where necessary to expedite resolution
Troubleshoots reported problems from other departments, as well as customers
Be on call-as needed, or as scheduled by the QA Manager, to help resolve production issues or meet sensitive testing deadlines
Work with Frontier training teams to identify and assist with any additional training needs
Assists, mentors and guides junior team members under supervision of the QA Manager
Learn and understand the operation of Airport Stations, Reservations, and other Frontier departments and how Frontier technology impacts these departments and their daily operations, and stay up to date with changes in those departments and their operations
Remain up to date with current trends in consumer technology and how those trends could affect customer interaction with Frontier
Possess strong analytical abilities and experience in utilizing data to diagnose technical issues
Working knowledge of HTML, JavaScript, and other web and coding technologies
Experience with web analytics tools
Multi-platform testing experience – Web OS and browsers (Internet Explorer, Chrome, Safari, Firefox) and mobile operating systems such as iOS and Android is helpful
Three to five years IT experience
Three to five years Quality Assurance experience
Expert level experience in test case creation, test case maintenance, documentation (including authoring test scripts), planning, execution and communicating test status
Experience with training and mentoring QA Analysts
Strong working knowledge of multiple defect tracking applications
Ability to understand written requirements and translate into accurate and complete test cases
Expert in use acceptance and regression testing
Expert level user in MS Office Suite
Airline/GDS experience preferred
Proven track record of researching and analyzing complex issues
Understanding of various QA testing methodologies, and flexibility in following them or hybridized methodologies
Understanding of PCI/SOX compliance
Excellent interpersonal and writing skills
Ability to work overtime and irregular hours when needed
Ability to handle and work with confidential information in an appropriate manner
Ability to work on multiple projects simultaneously, under pressure, and prioritize work to meet deadlines
Ability and desire to learn and experiment with new software, hardware and other technologies

IT QA Analyst Resume Examples & Samples

Contributes to all aspects of the Westfield testing methodology and participates throughout the entire software development life cycle
Coordinates all work related activities with an IT Lead QA Analyst while following Testing Services Group (TSG) practice standards. This includes leading test planning, reviewing requirements, impact analysis, estimation process, time reporting and all reviews (as appropriate) that will impact the release(s) that they are assigned to. As assigned, will lead some small to medium testing efforts
Collaborates with developers, test engineers, etc. to ensure a technical approach to test planning when leading small to medium testing efforts
Executes test cases for assigned releases to include functional testing, results validation, regression testing, automation testing, system integration testing, user interface and user acceptance testing in comparison to the defined business requirements. Responsibilities include, but are not limited to, creating and executing manual and automated test cases, accurately reporting status on given tasks, working with Business System Analysts to answer key questions, providing feedback on coverage of requirements, and providing timely communications
Communicates with respective business analysts, architects, integrators, developers and administrators regarding status, issues and risks on timely basis
Identifies and reports results/defects using the testing management tool and TSG practice standards. This includes identifying urgency and impact of the defect
Responsible, in some situations, for general leadership of predetermined release plans. This includes understanding the plans, the estimates and the technical designs
Participates in review sessions including test planning, requirements, and design. Also, participates in process improvement teams where individual will leverage technical acumen to gain efficiency and to make improvement suggestions
When leading, responsible to collaborate with peers and other departments to make decisions, suggest improvement and provide appropriate communication including status updates and priority discussions
Maintains effective and ongoing communication with their lead, leader, TSG counterparts and all other members of their team
Creates and modifies existing manual and automated test cases based on changed requirements
Provides input to test plan and participates in test plans reviews of moderately complex changes. Also, provides input into the development and implementation of testing process strategies, standards, and best practices
Travels as needed in order to perform other essential functions special assignments, training, and/or travel between office locations
Minimum of 3 years of testing experience
Demonstrated experience with small to medium sized projects including priority setting, decision making responsibilities, and communicating results
Demonstrated experience in executing and reporting results of test cases in test management tools (i.e. HP Quality Center)
Demonstrated working knowledge of testing tools (i.e. HP Quality Center, HP Unified Functional Test, Selenium etc.)
Proven ability to quickly learn new technologies and understand complex systems and integrations
Proven ability to make both analytical and intuitive decisions related to achieving goals
Proven ability work effectively without the entire picture and seize opportunities with minimal planning
Demonstrated strong oral, written, and interpersonal skills resulting in the ability to interact with all levels of IT
Demonstrated understanding and ability to write moderately complex SQL
Knowledge of data warehouse and data mart concepts and structures
Demonstrated working knowledge and/or experience with Cognos tools (Analysis Studio, Query Studio, and Standard Reporting) AND/OR IBM IIS tools (DataStage and QualityStage)
Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, e-mail etc
Ability to operate an automobile within the parameters of the driving policy