Business Analyst / QA Analyst Resume Samples

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BS
B Stracke
Bryana
Stracke
1736 Raheem Hills
New York
NY
+1 (555) 924 4917
1736 Raheem Hills
New York
NY
Phone
p +1 (555) 924 4917
Experience Experience
Boston, MA
Business Analyst / QA
Boston, MA
Bernhard-Herman
Boston, MA
Business Analyst / QA
  • Provide Quality Assurance and Testing Templates
  • Identify project delivery milestones and communicate to team
  • Regularly interact and communicate with clients
  • Serve as the primary point of contact for questions and issues resolution
  • Produce Design specifications
  • Contribute to the assessments of current client business and operations processes, identify opportunities for improvement and peer review documented potential gaps
  • Lead project status and progress meetings
Dallas, TX
Business Application QA Analyst
Dallas, TX
Kuphal, Hermiston and Kertzmann
Dallas, TX
Business Application QA Analyst
  • Implement and define testing methodologies and standards to continuously improve results
  • Consult with testers, development engineers and business partners to help resolve issues
  • Hands on manual testing and some automation test scripting
  • Communicate the progress and status of testing
  • Having fun while spinning on a dime
  • Passion for testing both the UI and validating the backend data
  • Think both strategically and tactically when it comes to QA
present
Detroit, MI
Business Intelligence Systems QA Data Analyst
Detroit, MI
Tillman and Sons
present
Detroit, MI
Business Intelligence Systems QA Data Analyst
present
  • Support data management activities & assist in data governance process, recommend solutions to ensure best practices are implemented and documented
  • Assist in initial setup, testing, and monitoring of Informatics data
  • Develop automated solutions for dashboards, key data presentations and report generation
  • Perform data exploration on source data using Business Intelligence and Statistical analysis tools
  • Provision of technical expertise in the area of data development, including data cleansing, extraction and loading as well as performance monitoring and tuning for data migration procedures
  • Work independently without constant supervision
  • Manage and build Informatics 'objects' (Analysis cubes, Graphs, and reports)
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Belmont University
Bachelor’s Degree in Computer Science
Skills Skills
  • Technical skills in QTP/UFT, Progress, JCL, CICS, SQL, Java, Oracle Database, Unix, Microsoft Office
  • Strong understanding of test automation
  • ISTQB or SQAI Advanced Level Technical Test Certification
  • Exposure to web technologies (e.g. HTTP, XML, REST, HTML, etc)
  • Exposure to development or test automation tools/frameworks (e.g. Cucumber/Gherkin, Selenium Grid, Junit, SOAP-UI, Eclipse, Jenkins, CA-Lisa, Ant, Maven, Visual Studio, HP ALM/QTP, JIRA, etc)
  • Excellent verbal and written communication skills and attention to fine details
  • Experience with development of software quality metrics for driving test improvement
  • Experience in working with distributed teams a strong
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11 Business Analyst / QA Analyst resume templates

1

QA Global Business Analyst Resume Examples & Samples

  • Supports the Regional hubs and leads related global initiatives
  • Facilitate communications between the Business, Technology, and Compliance
  • Conduct cross functional analysis of critical business issues
  • Synthesize information to identify key trends and issues
  • Align operational strategies, business processes, operations and systems to achieve substantial benefit to the company’s performance
  • Maintain industry leading knowledge of the tools, systems, and processes available to enhance the AML program
  • Drive continuous improvement programs across all areas of responsibility
  • Translate complex statistical and mathematical approaches and resulting data sets into actionable recommendations
  • Assist the customer with documenting defensible decision making
  • Undertake a variety of ad hoc projects to improve the efficiency and effectiveness of data management and business operations, including implementation reviews of new systems projects
  • Bachelor's Degree or equivalent in related experience
  • 5+ yrs of Business/Operations experience
  • 2+ yrs Project Management/Business Analysis experience
  • Knowledge of BSA, AML, SARLAFT, Basel, and other banking regulations
2

Gwm Derivatives Trading Business Analyst / QA Resume Examples & Samples

  • Work with Global Products & Platform partners, other business teams to gather and analyze requirements
  • Assist Team in defining appropriate technology solutions for business scenarios
  • Prepare the Business requirement, functional specification, agile story & backlog creation
  • Strong facilitation of meetings and stakeholder management including drawing out input from all key participants
  • Ability to interact and communicate effectively with a wide variety of technical and functional staff
  • Work with Technology Product Owners and Business partners to define Conditions of Satisfaction and Specifications with examples that are then used throughout the agile lifecycle to ensure requirements are met
  • Interact with Technology Product owner and customers to develop business level customer facing tests cases using Cucumber, Selenium or similar tools
  • Develop and maintain agile automated testing for mission critical applications, components
  • Communicate project status to stakeholders, and receive formal signoff as appropriate
  • Proven domain knowledge in Derivatives, Over the Counter Derivative products, general Financial Products, and Trade Life Cycle
  • University degree (B.S. Computer Science preferred); 7 to 10 years experience in preparing Business Requirements and Functional Specifications to allow build teams implement functionalities
  • Experience interacting with actual business stakeholders to gather requirement, analyze requirements, and provide solutions to a tight deadline
  • Experience using SQL for required data analysis in database (Sybase/Oracle)
  • Exposure to testing tools (Cucumber, Selenium), & test driven design (TDD)/behaviour driven development (BDD) methodology
  • Previous Java development experience with solid understanding of programming principles
  • Experience in large, complex financial system implementation projects
  • Passion for learning new product domain, tools and techniques
3

Wholesale System Business Analyst / QA Resume Examples & Samples

  • Work with internal and external resources to develop in depth functional specifications for interfaces and system enhancements requested by the business. Eliciting requirements and translating them in written specification documents
  • Create comprehensive and detailed specification documents which may include new file structures, entry/maintenance screens and report layouts. This document must support the business request as well as provide the development team with a clear understanding of the project requirements
  • Provide assistance in identifying, evaluating and providing solutions for assigned support tickets. Possess the ability to determine solutions and suggest best practices for support issues
  • Provide support for end-users located in US, Canada, Europe, and Asia for all wholesale system modules such as but not limited to order entry, style maintenance, purchase orders and costing
  • Ensure system changes are implemented utilizing best practices for reliability, scalability, user experience and security
  • Coordinate with IT management in areas of planning, problem resolution and change control as needed
  • Proactively look for ways to improve business processes and procedures
  • Develop solutions to eliminate repeat problems and work with software vendors and other resources to resolve application issues
  • Use of change management system to create change requests, load written specifications and move assigned projects through its various life stages and preparing it for deployment
  • Ability to identify appropriate UT and SIT test scripts for assigned tasks and thoroughly execute them documenting positive and negative results
  • Work with the development team to resolve negative results and the retesting cycle
  • Meet required testing deadlines to ensure projects are completed on a timely basis for monthly deployments
  • Experience working in Apparel & Footwear is desired in wholesale forum but will also consider retail
  • Experience writing in depth modification specifications, system change requests, business process flows, swim lane charts and creating user guides
  • Ideal candidate will possess 5+ years’ experience in systems processes, analysis, design and implementation and monitoring system projects. Wholesale or retail experience is a plus
  • Ability to work in a very demanding, fast paced 24/7 environment that requires multi-tasking capabilities
  • Ability to apply best practices for effective communication both verbal and written
  • Exceptional problem solving skills, ability to analyze and resolve complex issues, both logical and interpersonal
  • Experience with RLM Wholesale Systems is a plus but not required
  • Willingness to be open to learning new systems and applications to help support the MK business as it continues to grow
  • Experience with iSeries/AS400 operations (Robot scheduler tool) and programming knowledge/experience is a plus
  • Experience with Landesk, Go Anywhere, SpoolFlex, WebFocus, SQL, Query/400 is a plus
  • Knowledge in JDE, MMS/JDA, MA WMI/DOM systems is a plus
  • Knowledge and experience with XML, DDM and MQ’s is a plus
4

Business / QA Analyst Resume Examples & Samples

  • Contribute to continuous improvement of the feature team, e.g. by participating in retrospectives and sharing observations and ideas for improvement
  • Learn the business from the internal operations and external customer perspectives, teach your colleagues about the business, and advocate for the business's needs
  • Conduct research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible
  • Analyze impact and risks of proposed solutions across the business, develop user stories and acceptance criteria to explain/demonstrate business requirements/specifications to the rest of the feature team, recommend risk mitigants, and contribute a business or process perspective during the software development process
  • Ensure requirements and acceptance criteria from all stakeholders, including Operations and IT Support, are represented
  • Plan and execute manual testing using "production-like" test coverage and data to ensure the intended benefits are achieved
  • Provide third-tier support for production incident management
  • 3-5 years of relevant experience in business analysis / business systems analysis / process improvement / QA testing
  • Agile experience (e.g. Scrum, RUP, Kanban)
  • Ability to inspect and adapt the way the team works to continuously improve
  • Excellent critical thinking skills, ability to find and solve root causes of problems amid "noise"
  • Excellent written and verbal communication skills when working with both internal business and technical people and with external customers, ability to solidify vague requests, explain issues, and guide to solutions
  • Experience with business rule intensive systems and high volume manual workflows a plus
  • Experience in an application support or client service role a plus
  • Automated testing experience a plus
  • Team player with ability to achieve independent goals with minimum direction using independent judgment and decision making
  • Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changing directives and working on multiple efforts
  • A 4-year degree in business, MIS, computer science, computer information systems, engineering or equivalent
5

Edu-business / QA Analyst Resume Examples & Samples

  • Minimum of 10 years IT experience
  • Minimum of 3 years' experience working with end users to document current business processes
  • Minimum of 3 years' experience in data gathering and facilitation techniques (i.e. meetings and Joint Application Development (JAD) sessions)
  • Minimum of 2 years' experience developing use cases and/or user stories
  • Minimum of 3 years' experience working with database and/or data warehouse concepts
  • Minimum of 2 years' experience working with logical and physical data models
  • Minimum of 1 year experience with PL-SQL, SQL scripting, stored procedures and database triggers, MS Excel, and/or similar tools for data extraction, manipulation or analysis
  • Minimum of 3 years' experience performing integration and customer acceptance testing
  • Minimum of 1 year experience in the lead testing role (evaluating, testing system and data issues, creating test plans, test cases, leading customer acceptance testing)
  • Minimum of 3 years' experience developing end user guides
  • Minimum of 2 years' experience developing and presenting training material
  • Minimum of 2 years' experience using Microsoft Visio
  • Thorough working knowledge of the entire Software Development Life Cycle (SDLC), IT systems and processes, methodologies and their direct implementation to projects
  • Strong business and systems analysis skills and experience with numerous environments and architectures
  • Ability to understand, translate, and document all business and user requirements
  • Strong experiences in Software Quality Assurance processes
  • Excellent testing skills, with knowledge of test planning, processes and execution
  • Goal-oriented proactive team player with the demonstrated ability to multi-task and prioritize in a fast-paced professional environment
  • Excellent oral and written communication skills; able to garner support from a wide variety of stakeholders
  • Critical thinker with excellent problem solving skills that can make independent decisions within area of responsibility and expertise
  • Works well in and supports a distributed team environment and is adaptive to changes in methodologies and technologies
  • Experience working with 3rd party vendors
  • Experience with set-up and moderation of web conferences
  • Minimum of 1 year experience using Microsoft SharePoint
6

QA Business Analyst Resume Examples & Samples

  • Work with the business and IT to deliver the best solutions as prioritized by the company’s strategic and productivity goals
  • Analyze and document how the business need impacts other systems and processes
  • Write use cases, specifications and business requirements along with needed process flows
  • Define/execute test conditions and works with the business to reach approval
  • Work well in a fast paced team environment and manage/drive multiple requests to successful completion in a prompt and professional manner while communicating issue/status to appropriate stakeholders
  • Bachelor degree or equivalent
  • 6+ years of business/IT mortgage experience in processing/sales/compliance
  • Proven track record of delivering documents/requests/changes combined with the ability to be proactive in identifying opportunities for the process and systems changes
  • Ability to assess/improve business processes and providing solutions
  • Ability to clearly articulate, effectively author and present requirement documents
7

Business Intelligence Systems QA Data Analyst Resume Examples & Samples

  • Perform data exploration on source data using Business Intelligence and Statistical analysis tools
  • Provision of technical expertise in the area of data development, including data cleansing, extraction and loading as well as performance monitoring and tuning for data migration procedures
  • Support data management activities & assist in data governance process, recommend solutions to ensure best practices are implemented and documented
  • Ensure solutions developed are scalable and customisable to support the growing needs of the Business
  • Produce visualisations to translate data into useful information to aid strategic decision making
  • Develop automated solutions for dashboards, key data presentations and report generation
  • Develop predictive and neural models
  • Manage and build Informatics 'objects' (Analysis cubes, Graphs, and reports)
  • Analyze external and internal data to ascertain viable and actionable statistical trends
  • Present findings and make actionable recommendations in written and verbal form
  • Work to support the business to enable the measurment of change based on insights provided
  • Identify tasks and activities needed to perform duties
  • Work independently without constant supervision
  • Provide optimum customer service to the SGS Quality function to enable the decision making to be expeditious
  • Assist in initial setup, testing, and monitoring of Informatics data
  • Promote a closed loop approach focus on being able to confirm through follow up that any recommendations are verified through statistical analysis
  • A third level degree (level 8) is a minimum requirement, a Masters degree (level 9) is preferable
  • Bachelor degree in Computer Science, Mathematics, Informatics, Statistics or related quantitative analysis
  • 5 years related work experience in an informatics role with any of the previously mentioned industry sectors
  • Additional experience in Engineering, Chemistry, Six Sigma, and industrial statistics (Business Intelligence tools, DOE, SPC, regression, general linear models, and multivariate methods) is considered a plus
  • Strong investigative skills with ability to search beyond the initial results
  • Excellent oral and written communication skills to communicate data findings and analyses to Senior Management and other decision makers
  • Experience in BI tools, Data mining, regression, cluster analysis, predictive modelling, Neural Modelling considered a plus
  • Strong organization and time management capacity to balance multiple priorities with limited supervision
  • Demonstrated problem solving and critical thinking skills
  • Exceptional attention to detail and data validation
  • Be competent in meeting customer’s requirements whilst managing their overall expectations
  • Working knowledge of statistical packages i.e, SPSS, SAS, S-Plus, Minitab considered to be advantageous
  • Previous experience in building informatics systems would be considered to be advantageous
8

Business Risk & QA Analyst Resume Examples & Samples

  • Work with LOB functional leaders to ensure all ERM and regulatory deliverables are met in an accurate and timely manner
  • Utilizing knowledge of the macroeconomic environment and business acumen, identify risks and opportunities. Succinctly summarize messages for executive management and package detailed analysis into an executive summary
  • Conduct spreadsheet testing as required by Model Risk Management to assist RMFM teams
  • Other special/ad hoc projects as needed to support RMFM management
  • Bachelor’s degree in Business, Accounting, Finance, Statistics, or Risk or equivalent experience
  • 4+ years of accounting and finance experience including experience within the financial services industry
  • Strong organization, management, and communication skills are essential
  • Demonstrated ability to work cross functionally and influence peers on a 360 basis without direct control
  • Experience working with management and leadership. Ability to build relationships and influence decisions
  • Advanced analytical, problem solving and critical thinking skills
  • Strong written and verbal communication skills and presentation experience
  • None direct; leads cross-functional projects with business leaders with respect to ERM and regulatory activities
9

Senior Business Systems & QA Analyst Resume Examples & Samples

  • Knowledge of at least one of the QA automation open source tools
  • Knowledge of SQL database
  • Hands on experience in crystal reports
  • Ability to conduct cost/benefit analyses
  • Manage a project from established timeline and meeting business expectations
  • Ability to successfully manage client relationships
  • Ability to communicate technical concepts to non-technical personnel
  • Ability to lead an offsite testers in a remote location
  • Bachelors’ degree in Computer Science or relevant field required
  • Minimum three years of relevant QA technical experience
  • Minimum three years of large enterprise or e-business systems experience
10

Business Application QA Analyst Resume Examples & Samples

  • Implement and define testing methodologies and standards to continuously improve results
  • Understand testing needs for telecom products, including PBX and IVR, to ensure the successful planning, creation and execution of test strategies, test plans, test cases and validation processes
  • Recommend and integrate tools for test automation, test cases, load testing where appropriate
  • Analyze test data requirements (via SQL and/or other methods) and create test data when needed
  • Consult with testers, development engineers and business partners to help resolve issues
  • Participation in daily standups and sprint planning
  • Review requirements for testability, ambiguity, or redundancy
  • Communicate the progress and status of testing
  • Approve what gets released into production
  • Demand perfection in our code, data and usability
  • Think both strategically and tactically when it comes to QA
  • Having fun while spinning on a dime
  • Hands on experience with one or more automation tools
  • 2-4 years’ experience testing telecom products
11

Business Intelligence / Data QA Analyst Resume Examples & Samples

  • Experience addressing issues of data integrity; proven ability to mine and validate data
  • Experience validating data feeds
  • 2 years of experience with Omniture implementation and reporting
  • Ability to formulate SQL queries to mine large data sets
  • Experience using Charles or similar tool to monitor outgoing calls to data systems
  • Excruciatingly detail-oriented with a passion for perfection. Proven ability to follow issues through to complete resolution
12

QA Business Analyst Resume Examples & Samples

  • Basic knowledge of programming languages
  • Basic knowledge of applications
  • Basic oral and written communication skills
  • Basic knowledge of company and department standards
  • Experience working with both internal and external customers
  • Knowledge of consumer credit policies, procedures and regulations highly preferred
13

Business Intelligence QA Analyst Resume Examples & Samples

  • Review requirements specifications and technical design documents to provide timely and meaningful feedback re testing of requirements and design
  • Aid Developers in the creation of detailed, comprehensive and well-structured test plans and test cases
  • Ensure that all development work has been tested and signed-off
14

Senior Business Intelligence QA Analyst Resume Examples & Samples

  • Author and execute end-to-end test plans for Enterprise Data Warehousing and Business Intelligence solutions from SQL back end to User Interface to ensure the delivered solutions comply with applicable quality standards and perform as expected
  • Compliance to expressed requirements/user stories
  • Performance Reliability Integrate with an Agile Scrum team Effectively communicate with the rest of the Scrum team (Product Owner, Developer, and Business Analyst, peers)
  • Indicate performed and upcoming activities as well as known impediment/issues
  • Express issues in a clear, consistent and understandable manner (written, verbal)
  • Take ownership of all assigned tasks and project related assignments
  • Ensure direct communication over email/ticketing chain to ensure timely resolution of identified issues
  • Effectively advocate and disseminate Quality Assurance best practices in the team. Share enthusiasm about QA Testing methods, toolsets and test automation
  • Teach other software development trades quality assurance best practices to allow test driven development (unit testing or other)
  • Support the business owner for User Acceptance Testing (or act as his delegate if applicable)
  • Creative solving of technical problems
  • Able to focus on deadlines and deliverables in an autonomous manner
  • Able to present the development team as well as our products in a positive and professional manner
  • Languages English fluent: written and oral Abilities to deal within a multicultural and distributed environment (ability to communicate effectively in a conference call setting)
  • SQL querying (Oracle Certification a plus)
  • One general-purpose programming/scripting language Data Warehousing and Business Intelligence platform (Cognos, Oracle, or equivalent) Agile collaboration suite (Rally, JIRA or equivalent) Quality Management suite (requirements management, test management, HP Quality Center or Equivalent)
  • Bachelor or Masters of Science in Computer Science or Computer Engineering or equivalent
  • 8 years experience in Software Quality Assurance preferably on Business Intelligence and Enterprise Data Warehousing projects
  • Experience integrating in a Scrum driven development team Knowledge of at least one general-purpose programming language
  • Multi-cultural experience on geographically distributed projects Travel Industry related experience is a plus
15

IT QA Business Process Analyst Resume Examples & Samples

  • Review documentation and work with business and technical team to determine testable requirements
  • Participate in the agile scrum process and provide input on functional requirements, product designs, schedules, or potential problems
  • Create and maintain test cases and defects in CA Agile Central (Rally)
  • Ability to quickly learn the business process and applications (tools)
  • Perform front - end (User Interface) and back - end (database) testing
  • Write moderate to complex SQL to support business rule testing
  • Should be able to think out of box and not only rely on acceptance criteria from business
  • Participate in discussions with development, business analyst, and business users
  • Associates Degree in Computer Science or related field
  • 2+ years of experience with software testing (integration, functional, regression, front - end, back - end)
  • Experience with White box, gray box testing
  • Intermediate proficiency with Microsoft Excel
  • Experience with back - end testing in Microsoft SQL Server including writing moderate to complex SQL queries
  • Experience working with CA Agile (Rally)
  • 2+ years of knowledge on Relational database concepts
  • Business Rule test case writing experience
  • Experience working with Microsoft Access
16

Business Analyst / QA Analyst Resume Examples & Samples

  • Identify and document business requirements in an Agile/Scrum environment, using internal and external customers interviews, document analysis, surveys, site visits, process analysis and user stories
  • Execute testing activities in an Agile/Scrum environment to ensure that the software meets your requirements, is of high quality and meets regulatory compliance
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Challenge business assumptions and promote new solutions to help improve operations
  • Innovate
  • Develop requirements specifications according to standard templates, using natural language
  • Collaborate with developers and subject matter experts to analyze trade-offs between usability and performance needs
  • Excellent English oral and written communications skills are required
  • Work onsite in Tustin, CA
  • Bachelor's degree or equivalent in a technical, business, or financial discipline
  • 1-3 years practical experience in a Business or Systems Analyst role
  • Or, 1-3 years practical experience in a Quality Assurance Analyst role
  • Must be able to work independently in the absence of supervision
  • Understanding of enterprise application development, from database design to developing for multi-tier Web applications
  • Experience in using enterprise-wide requirements definition and management systems and methodologies is preferred
  • Experience in the healthcare industry is a plus, but not required
17

QA & Business Analyst Resume Examples & Samples

  • Performing a functional analysis to identify gaps in business documentation
  • Developing a comprehensive set of business procedures to adapt existing procedures to the new ways of doing business in Phase 1 and 2; to create new procedures where none exist; and to
  • Create any exception handling and workaround procedures. Procedures could be in the form of job aids, procedure manuals, or other materials to support staff to serve customers step-by-step in a virtual (on-line) and physical environments
  • Delivering staff training on business procedures and identifying needed training to be delivered by others
  • Managing the execution and completion of UAT (User Acceptance Testing) by ensuring staff leads and other testers complete testing, and the third party permitting vendor addresses all defects and issues
  • Acting as a champion of change by modeling positive, future-focused behaviors; communicating clearly and accurately on what is changing and by reinforcing the goals; exhibiting patience and resiliency; and by identifying risks to the success of the change initiative and the appropriate mitigation strategies
  • Small group facilitation skills and basic training skills
  • The ability to translate technical and or complex business concepts into lay terms and visuals in a compelling way
  • The ability to guide business users through a structured methodology to arrive at informed decisions
  • Expertise in Microsoft Office, design software and other tools to create visually appealing job aids and manuals
  • Flexibility, creativity, a sense of humor and a passion for helping business users is a plus!
18

Business Apps QA Analyst Resume Examples & Samples

  • Execute calculation testing of Individual Life Products including Universal Life, Variable Universal Life, Term, & Whole Life products using calculation testing tools to ensure that all calculations in the administrative and illustration systems are accurate
  • Support team in developing test plans, test matrices, and test cases based upon Product, Business and Tax Requirements for calculation testing, preparing expected results using actuarial tools, and debugging value mismatches between system and test tools
  • Support debugging of value mismatches between the administrative/illustration systems and the testing tool, including root cause analysis
  • Provide support to IT and Test Tool Developer with interpretation of Product and Tax Requirements; work with product managers and tax control specialists to resolve open questions
  • Manage critical relationships with IT, consultants and vendors, internal end users, and business customers/leadership
  • Bachelor's degree in mathematics, actuarial sciences, or related field
  • Strong technical skills; problem-solving and analytical abilities; and ability to learn new technologies
  • 1-2 + years' work experience in a corporate environment
  • 1-2+ years' experience in MS Excel including building/interpreting complex mathematical formulas
  • 6+ months experience working independently with some supervision
  • Some knowledge of life insurance products
  • In order to post for this position, you need the proper work authorization to work in the country where the position is located and not require relocation assistance
19

QA Business Analyst Resume Examples & Samples

  • Assisting with the business case
  • Eliciting requirements
  • Requirements organization
  • Translating and simplifying requirements
  • Requirements management and communication
  • Implement advanced strategies for gathering, reviewing and analysing data requirements
  • Prioritize requirements and create conceptual prototypes and mock-ups
  • Master strategic business process modelling, traceability and quality management techniques
  • Apply best practices for effective communication and problem-solving
  • Strong analytical skills and writing skills, to include solid experience in writing functional and technical specifications
  • Strong documentation, presentation and communication skills
  • Experience setting up test scenarios and performing hands-on testing and review of data, identifying defects and managing resolutions with the development teams. Experience with Quality Center/JIRA a plus
  • Experience/understanding of business process re-engineering and business modelling concepts, business systems development and analysis
  • Experience in Agile/Scrum based methodology
  • Understand regression test plans and be able to run regression test plan
  • Able to differentiate existing behaviour v/s new features and triage work accordingly
  • Assist with the creation of functional requirements documentation
  • Awareness of the business and IT strategy
  • Basic understanding of the company's business practices and familiarity with the company's products and services
  • Able to work independently as well as with a team to meet target dates
  • Proficient with Microsoft products; Outlook, Word, Excel, Project, Visio, PowerPoint
  • Knowledge on HP QA ALM, IGrafx, and JIRA will be considered
  • Strong understanding of requirement analysis and lifecycle
  • 4+ years system testing experience (functional and integration), preferably testing web-based applications
  • 3+ years business analysis experience
  • Familiarity with test automation
  • Proficient in MS-Project, MS-Excel, MS-Word, MS-PowerPoint, HP Quality Center, HP QTP, JIRA
20

Business Analyst / QA Analyst Resume Examples & Samples

  • Creates functional specification documentation that consists of use cases, including documented workflows and business rules; screen prototypes and user and application interface designs to communicate planned system functionality
  • Defines and assists Development with designing technology based solutions to meet business requests within established technology frameworks
  • Provides estimates based on work effort and application knowledge
  • Responsible and accountable for managing all Analysis phase deliverables at the Program, Project or BAU levels such as; traceability matrix, requirement sign off, functional specification documentation, reviewing test scenarios to ensure complete coverage of release contents, management of change controls and integration into existing work items in flight
  • Functional and Test Strategy/Plan/Execution/Coverage
  • Domain knowledge in US Mortgages and Banking & Finance Services
  • Strong experience working in Agile methodologies and SCRUM execution
  • Experience in leading technical projects in Development team
  • Automated Functional Testing (ATDD/BDD)
  • 2+ Years of experience in application design and implementation
  • Minimum of 2 years’ experience in the following
  • ISTQB or SQAI Advanced Level Technical Test Certification
21

QA Business Analyst Resume Examples & Samples

  • Works with the Business Systems Analyst, Project Manager and Functional Owner to interpret the test needs as requirements are being developed in order to ensure the standard of testing supports the business need
  • Determines the types of testing that must be conducted (i.e. data validation, regression, etc.) and creates a comprehensive Test Plan that supports the business and technological solutions being delivered
  • Performs duties delegated by the Project Manager or Area Manager on behalf of the department
  • Executes each test case to identify defects prior to the delivery of software in a production environment and actively participates in reviews and checkpoints
  • Works with the Business Systems Analyst, Developer and Project Manager to resolve defects identified during the testing cycle
  • Assigns severity levels to each test issue discovered during the test cycle
  • Responsible for capturing and documenting metrics in support of the user acceptance testing and recommends improvements
  • Ability to support concurrent projects in an organized manner
  • Ensure adherence to quality processes and procedures
  • Assess current testing processes; recommend and implement process improvements
  • Participates in the formulation of project time estimates
22

QA Business Analyst Resume Examples & Samples

  • Conduct population pulls, sampling, and execute testing surrounding data within a prescribed scope for specific departmental processes. Perform an examination of all required documents and the system of record within the scheduled review period. The Business Analyst will then provide the preliminary testing results to the business and subsequently, the final publication that will be utilized for training and reporting purposes. Monthly maintenance of all test scripts to ensure testing accuracy and completeness
  • Liaise with subject matter experts to gather information or gain clarity on a process. The Business Analyst is encouraged to seek insight and cooperation with regard to a process with their business partner or other business support groups such as Client Management and Loan Servicing to ensure the most relevant and accurate testing event
  • Maintain all internal supporting documentation for each test performed to include an outline detailing the QAPD review process specific to the individual test, copy of approved internal documents designed to track population and sampling methodology, supporting documents utilized, and references cited. All working papers generated, sent, or received in support of the testing event safeguards the integrity of the audit review for future reference and are stored as defined by QAPD management
  • Strong written and verbal communication is required
  • Self-develop industry knowledge to maintain a solid understanding of policy and procedure. The Business Analyst is considered the owner of their scheduled testing events and a solid understanding of current Federal/State guidelines, Client, and Ditech Standard policy is required to ensure the most comprehensive and relevant testing is performed. This also includes all Company assigned annual testing and the continuing education of all program platforms utilized by Ditech or the QAPD Team
  • Assist with off-site Client servicing audits when assigned. QAPD Team supports, where needed, requests of all supporting documentation required and/or the performance of research to any off-site Client conducting an external review
  • Serve in a supporting role capacity, collaborating with all areas of Ditech business with the goal of optimum companywide success
  • Education: High School Diploma or greater
  • Experience: 2+ years’ experience in a servicing environment. Previous audit and mortgage/financial servicing experience preferred
  • Skills: Strong numeric aptitude and written and oral communication. Proficient computer skills to include Microsoft Excel and Word software and the capacity to quickly learn program platforms and applications utilized by global Ditech and/or QAPD Team
  • Competencies: Capable of meeting goals and deadlines in a fast paced, evolving work environment. Sound knowledge of servicing areas to include Foreclosure, Bankruptcy, Collection, Loss Mitigation, and Customer Service processes. Ability to resolve quickly and efficiently situations and/or differences that may arise in a professional, mature manner
23

Business Analyst / QA Resume Examples & Samples

  • Contribute to the assessments of current client business and operations processes, identify opportunities for improvement and peer review documented potential gaps
  • Facilitate primary discussion of functional requirement in adequate detail for transition to configuration
  • Oversee deployment of requirements and resolve translation disconnects between the technical team and the client, clarifying information system details into related business requirements that non-technical audiences can understand
  • Oversee configuration of enterprise-level commercial off-the-shelf software to meet delivery and deployment requirements
  • Review requirement specifications for completeness
  • Assess team performance and efficiency and make resourcing adjustments as needed
  • As needed assist in addressing or escalating complex issues that arise from testing
  • Identify project delivery milestones and communicate to team
  • As applicable based on the project team assignment, function as liaison between client project teams and technical implementation associates
  • Regularly interact and communicate with clients
  • Serve as the primary point of contact for questions and issues resolution
  • Produce Design specifications
  • Provide Quality Assurance and Testing Templates
  • Lead project status and progress meetings
  • Add value to client relationship and identify new opportunities
  • Understanding of Environmental and/or Health& Safety regulations and processes
  • Experienced in the testing of EHS Software Applications (Enablon)
  • Familiar with the functional capabilities of EHS Software modules (Enablon)
  • Proficient with MS Office software: Word, Excel, PowerPoint, Access, MS Project
  • Knowledge of computer languages and code, system or database architecture
  • Extensive experience with software deployment project lifecycle phases – requirements gathering, planning, testing, and delivery
  • Excellent analytical, problem solving and comprehensive documentation skills
  • Ability to take responsibility for upholding quality delivery standard
  • Demonstrated understanding of relational database concepts
  • Capacity to keep a strategic focus while remaining detail oriented
  • Understanding and competency to work with data in varying degrees of complexity and scale
  • Ability to adapt to client communication styles in order to ensure defined requirements are documented correctly and completely
  • Aptitude for identifying potential scope, schedule, and budget issues to the Project Manager
  • Understanding of what effort will be required to deliver on configuration tasks to support project estimation and execution
  • Degree in relevant domain
  • 5+ years of experience applying EHS concepts to management systems
  • 2+ years of experience working with Enablon
24

Junior Business Analyst / QA Consultant Resume Examples & Samples

  • Will work collaboratively with a team of Ciber consultants supporting a set of applications and business processes
  • Performing application support – monitoring system interfaces, generating reports, researching data issues, documenting support requests
  • Performing business process support – monitoring a shared email inbox, reviewing user questions, making data updates, providing one-on-one user training, identifying process improvements
  • Defining and executing test plans for system changes
  • Gathering requirements for a data collection or reporting system
  • Performing project administration, project tracking, documenting status reports
  • Scheduling client meetings and documenting meeting minutes
  • Proactive / Results oriented
  • Strong critical thinking skills – Strong problem-solving, mathematical and analytical skills
  • Aptitude for computer technology; proficient with spreadsheet, word processing, and presentation software
  • SQL skills – ability to write SQL queries to extract data using joins across multiple tables and using aggregate functions
  • Basic knowledge of HTML, Internet research, computer server architectures, and programming languages
  • Strong communication skills, writing and presentation skills, ability to work well with other people
  • BS/BA degree in computer science, engineering, or related discipline
  • Self-starter, results driven, with demonstrated achievement – i.e. GPA > 3.5 in major
  • 1-3 years’ experience
25

QA / Business Management Analyst Resume Examples & Samples

  • Create detailed test plans that cover end to end scenarios for multiple applications
  • Participate in Agile Scrum team and work with developers to create detailed manual test cases, automation scripts, and works with Business Analyst to determine requirements are captured correctly
  • Works with development team to analyze and resolve defects
  • 3 + years of QA experience; manual and automated testing
  • Strong written and oral communication skills. Good interpersonal skills
  • Core Java, Selenium, Selenium Web Driver, Eclipse IDE, Maven, HTML, DOM and similar tools