Intelligence Support Resume Samples

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A Casper

Amara

Casper

6284 Ebert Estates

Chicago

+1 (555) 199 7275

6284 Ebert Estates

Chicago

Phone

p +1 (555) 199 7275

Experience Experience

Los Angeles, CA

Business Intelligence Platform Support Analyst

Los Angeles, CA

Reichert LLC

Los Angeles, CA

Business Intelligence Platform Support Analyst

Documents all work done in resolving incidents on the main work information tab for each incident
Assists with training coordination and delivery
Provides input to platform strategy, coordinating POC's for new functionality and ensuring upgrade plans align with Business Unit goals
Performs initial UAT
Provides coordination and leadership for yearly upgrade projects
Periodically assesses license compliance
Participates in local user groups, CoPs and external Industry wide User Groups

Los Angeles, CA

Business Intelligence Product Support & Administration

Los Angeles, CA

Kerluke and Sons

Los Angeles, CA

Business Intelligence Product Support & Administration

Create, review, maintain and update documentation
Participate in support rotation and occasional weekend work
Integrate/roll-out/administer/sustain/upgrade our installations of vendor BI products on Linux
Investigate & troubleshoot root causes for issues that occur both with the product and in the data center infrastructure
Escalate tickets to the vendor as necessary
Disseminate knowledge among colleagues
Participate in design and implementation activities with members of the team

present

New York, NY

Market Intelligence & CM Support Manager

New York, NY

Rogahn, Brekke and Kunde

present

New York, NY

Market Intelligence & CM Support Manager

present

Responsible for providing focussed follow up of Customer process improvement or
Attention to detail
Working with the wider Management team, ensure that an integrated Action plan for implementation exists for any agreed VT/RT customer CM and REX process improvements
Lead the implementation of any agreed VT/RT customer CM and REX process improvements within the UK dealer networks as per the agreed strategy or business plan
Responsible for providing focused follow-up of VT/RT customer CM and REX process improvement or implementation plans with the Regional Dealer Management and their teams and providing constructive feedback
Coordinate and compile data for the provision of monthly process KPI results from the Dealer Network inputs, via the agreed process and submit to the Regional Dealer Senior Management team and the relevant VGUK Functional Managers
Ensure that all VT/RT customer CM and REX processes are documented, maintained and communicated to all users

Education Education

Bachelor’s Degree in Technical Expertise

University of Florida

Bachelor’s Degree in Technical Expertise

Skills Skills

Communication – good listening skills and the ability to communicate at all levels and to be able to empathise with individuals
Good to extensive knowledge of internal VGUK IT systems is desirable
Strong interpersonal skills – including excellent written and oral communication
Ability to work with a regional team through coaching and influencing others to make changes where necessary for the better good of the business
Advanced knowledge and understanding of the REX and CM processes to procedure level
Ability to adapt to work independently or as part of a team
Ability to understand and follow project management methodology
Advanced knowledge and skills of identifying improvements and development of implementation plans
Ability to adapt and be flexible and positive in their approach to changing circumstances and changing priorities
Ability to analyse statistical information, draw conclusions and make recommendations

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15 Intelligence Support resume templates

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Internship Business Intelligence Support & Maintenance Resume Examples & Samples

Education in information technology, statistics, data analysis or related field in progress
Affinity with the interpretation of information and reporting, familiarity working with large datasets
An eye for a detail and focus on quality
Knowledge of Excel, SQL server or other programming language are a plus
Excellent communication skills in English, both verbal and written

Intelligence Collection Support Resume Examples & Samples

Bachelor's degree or higher
10 years of work experience related to the technical requirement against which the individual is slated to perform and the designated Area of Responsibility (AOR} associated with the position
3 years of experience working with or in the IC
15+ years of demonstrated experience with addressing intelligence collection-related issues, and in-depth expertise on domestic, defense, United States national, and foreign partners' intelligence collection organizations, programs, and capabilities
Significant demonstrated experience with successfully leading senior-level interagency teams or bodies that have achieved decisive results; including the ability to develop near- and long-term strategies, set goals, establish metrics, measure progress, and oversee budgets
Significant demonstrated experience interacting with congressional, intelligence, and policy audiences
Significant demonstrated experience conceptualizing and leading complex projects with little supervision and juggling multiple, competing priorities
Demonstrated knowledge with the regional or functional area of responsibility (AOR) against which the candidate is proposed

Intelligence Collection Support Resume Examples & Samples

Bachelor's degree or equivalent, related work experience
6 years of work experience related to the technical requirement against which the individual is slated to perform and the designated Area of Responsibility {AOR) associated with the position
1 year experience working with or in the IC
Demonstrated experience with addressing intelligence collection-related issues
Demonstrated knowledge of domestic, defense, United States national and foreign partners' intelligence collection organizations, programs, and capabilities

ISR Intelligence Analysis Support Resume Examples & Samples

Exploiting and reporting data from ISR sensors and platforms
Data mining and research analysis applications and technology
National intelligence community reporting data bases and standards
Requires TS/SCI security clearance to be considered

Cyber Intelligence Support Analyst Resume Examples & Samples

Support of the creation and update of applicable unit training processes to include initial/mission qualification training (IQT/MQT), Standardization and evaluation (Stan/Eval) as well as continuation training for unit supported Mission Design series (MDS) weapons platforms
Assist the 318OSS in supporting sister squadrons (90IOS and 346TS) with their missions by providing tailored intelligence products provided by Cyberspace intelligence units and the intelligence community (IC). This will include but not be limited to potential target vulnerability analysis, threat identification, malware intelligence reporting and vulnerability information, to include defensive countermeasures for AF/Joint cyberspace offensive platforms
Support AF, 24AF, COCOMS and their subordinate operational units with the development of enabling concepts, operating concepts, cyber requirements, papers, briefings designed to communicate operational community needs, gaps and intent of its stakeholder's requirements for non-material CWO capabilities
Assist squadron Information Operations mission by providing support to AF, 24AF, COCOMS and their subordinate operational units with the development of enabling concepts, operating concepts, Joint Reconnaissance Center (JRC) requirements, papers, briefings designed to communicate operational community needs, gaps and intent of its stakeholders requirements for non-material Initial Response Capabilities (IRC)
B.A., or B.S., degree with 6+ years of experience with all-source intelligence analysis and production or 10+ years overall experience
2+ years of experience with support to Cyberspace security operations, information assurance, or information operations
Knowledge of and research of classified intelligence community reporting databases and interfaces
Knowledge of and research of DoD network defense and incident reporting databases and interfaces
Knowledge of open-source research capabilities regarding Cyberspace threat information
Knowledge of Air Force IDS platforms and capabilities
Ability to collaborate with counterparts in other organizations and at senior levels

Intelligence Collection Support Resume Examples & Samples

Providing collection subject matter expertise to support the assigned AOR in strategy-related activities
Helping to assess progress against key intelligence gaps identified in the strategies
Assisting with analyzing strategic collection initiatives and requirements to ensure their alignment with national level intelligence priorities, objectives and organizational missions and goals
Working with internal elements and other departments and agencies engaged in collection activities to coordinate joint actions and ensure alignment of programs, procedures, and guidelines
Assisting in helping to align and integrate the IC collection enterprise's total collection capabilities
Assisting with fostering and cultivating strategic alliances and professional networks with interagency partners and other community elements to ensure adequate resource availability and priority attention on a variety of IC-related strategies
Base-lining and analyzing IC collection capabilities and postures
Support surges in work, such as staging multiple events simultaneously at different locations
Availability for meetings, consultations and any related tasking and deadlines
Ability to produce deliverables in formats as required by staff leadership. Formats may include standard Microsoft documents (Excel, Word, and Powerpoint), electronic/soft copy matrices and/or web-enabled formats
Outstanding interpersonal and customer service skills, including the ability to work effectively independently, in a team or collaborative environment
Ability to produce timely, logical, and concise work products
Be adaptable and flexible to perform a range of tasks and work with many different offices and organizations across the organization and the community
Strong writing and grammatical skills to develop products that require little or no editing
Strong communication, analytical, and organizational skills
5 years of work experience related to the technical requirement against which the individual is slated to perform and the designated Area of Responsibility (AOR) associated with the position
Active TS/SCI with Polygraph

Intelligence Analysis Support Specialist Resume Examples & Samples

3 years of directly related intelligence analysis experience, one of the Service Cryptologic Elements, or another government intelligence agency
Experience within the last 2 years is desired
For those involved with database maintenance, experience in information research and management, experience with content delivery, web authoring and designing is highly desired
Experience within 3 years of starting on this contract with at least two of the following: ANCHORY, OCTAVE, SKYWRITER, BEAMER, CREST, e- WorkSpace, PINWALE, or HOMEBASE is required
Experience with OGA database/analytical tools

Intelligence Support to IO Analyst Resume Examples & Samples

Ability to perform tasks to support the client in multiple web-based intelligence tools, software, and databases including, but not limited to: Multimedia Message Manager (M3), Tripwire Analytic Capability (TAC), NCTC Online, Terrorism Identities Datamart Environment (TIDE), Analyst Notebook /Palantir link analysis software, Google Earth spatial analysis software, and Microsoft productivity software and applications as needed
Research, analyze, develop, evaluate, and integrate extremely complex intelligence
Participate in the development, coordination and vetting of IO Planning products
Assist planning and research teams in development of complex result based approaches to problems and situations for which data is incomplete, challenging, or for which no precedent exists
Provide in-depth analysis in support of IO products. Produce project deliverables to meet productivity, quality, and client-satisfaction goals and objectives
Reports changes, trends and implications regarding design and integration of evolving systems and instrumentation
Prepares briefings and reports on analysis, methodology and results
Bachelor's degree, military intelligence training or equivalent experience
Minimum of 5-8 years of related experience
Strong verbal communication, briefing and writing skills
Working knowledge of desktop applications, world-wide-web and social media
Aptitude to learn and utilize new software capabilities
Candidate must currently hold a valid TS/SCI security clearance and be able to maintain this level of clearance
Must be willing and able to travel CONUS and OCONUS in support of the program: Note some locations may be hazardous
Completion of an intelligence course from any service
Recent Joint or Service Level All-Source Intelligence experience
Previous assignment at COCOM JIOC
Knowledge of USCENTCOM's AOR target audience in linguistic, cultural, religious, historical, sociological, political and economic factors and human terrain analytics
Familiar with the targeting process
Familiar with various intelligence systems (Palantir, ANB, GCSS, AMHS, etc)
Experience in participation with CONOP/OPLAN development
Experience and understanding of Collection Management processes or systems
Experience with Intel support to IO and/or MISO activities
Experience working with distributed teams
Ability to provide intelligence support products and reach-back support to strategists, planning teams and forward-deployed elements
Skill utilizing technology and data exploitation techniques to provide both proactive and reactive analytical support
Experience with Microsoft Office Suite and SharePoint
Demonstrated ability to effectively collaborate as part of a team

Manager Business Intelligence Support Resume Examples & Samples

Bachelor's degree or foreign equivalent degree (or higher) in Computer Science, Engineering, Information Technology or related field required
Minimum of ten (10) years of refinery industry or business/IT experience and a high degree of technical expertise and comprehensive knowledge of SAP BW and analytical tools with a minimum of three (3) years of supervisory experience required
Refinery industry or related business/IT knowledge with SAP ERP system preferred
Understanding of servers, databases, networks, and security preferred

Intelligence Support Resume Examples & Samples

Overhead Persistent Infrared (OPIR)
Radiofrequency MASINT (RF MASINT)
Over-the-Horizon Radar (OTH RADAR)
Line-of-Sight Radar (LOS RADAR)
Full Motion Video (FMV)
Ground Moving Target Indicator (GMTI)
Light Detection and Ranging (LIDAR)
Multispectral/Hyperspectral Imagery (MSI/HSI)
Thermal Infrared (TIR) Imagery
Synthetic Aperture Radar (SAR) Imagery
Electro-optical (EO) Imagery
Associate's degree in Science, Engineering or a related field required with two years of MASINT data exploitation
Must be able to demonstrate knowledge and experience working with classification handling and marking protocols
Must be willing to travel as needed to support mission requirements. This may require both domestic and international
Familiar with ArcGIS, IOTS, TMS, GAT, RET, Google Earth, CATS, Opticks, HAAPi, PDP Viewer, SOCET GXP, COMET, Palette, Remote View, MatLAB, MOVINT, Black Wolf, MIST, ERDAS IMAGINE, ENVI, AGITK, WARP and/or GETS
SIPRNet and JWICS experience
Experience at NASIC

Junior Business Intelligence Support Specialist Resume Examples & Samples

Performs standardized monitoring tasks to ensure that the service levels and performance are met addressing or escalating performance or operational issue
Reports service performance to line management and provides feedback on execution of standardized operational tasks to business
Complies with IT service management governance, standards and polices
Provides input for service level performance reports to the business generating improvement actions where necessary
Supports the end-user satisfaction process and service improvement programs
Manages incident escalations and complaints, working with the Business Unit to resolve individual service issues
Collaborates with Application SMEs and Platform SMEs in the evolvement of standardized operational tasks
University level education or equivalent
Over 0 -3 years of experience
Prior experience working in a financial services environment desirable, preferably insurance
Prior experience working in IT support or Business Intelligence role desirable
Ability to work effectively in a global organization, under time pressure and to manage ambiguity
Fluent in English (spoken and written). Further languages preferred

Intelligence Support to Ops Resume Examples & Samples

Effects Based Operations (EBO)
Intelligence Preparation of the Operational Environment (IPOE)
Deliberate Planning
Collateral Damage Estimation (CDE)
Threat briefings to aircrews
Collection/dissemination of aircrew Mission Reports (MISREP)
Collection/dissemination of Close Air Support (CAS) missions’ Battle Damage Assessment (BDA)

IT Manager, Business Intelligence Support Resume Examples & Samples

Serving as AECOM’s technology lead and key contact for business users across enterprise BI applications
Ensuring the successful execution of data processing and interfaces between AECOM Insight and other source systems
Overseeing end-user support and participating in development efforts
Managing internal and 3rd party resources to ensure assigned tasks are completed accurately and on-time
Escalating issues and measuring against SLAs
Overseeing and monitoring team workflows, task assignments and tracking of projects and commitments as well as the maintenance/archiving of all associated supplemental support materials, presentations and documentation
Overseeing the design, development, testing, implementation and support of internal software and database applications and coordinating across the enterprise
Guiding the business in formulating requirements and priorities and establishing and overseeing the implementation of appropriate business logic
Identifying and evaluating the impact of proposed or requested major changes to existing application systems, modifying them for cross-enterprise commonality and efficiency and preparing them for assignment and execution after establishing appropriate priorities in conjunction with business management
Communicating outages and other key messages to the user community
Analyzing business requirements and functional change requests including identifying omissions and errors in requirements, recommending optimum approach and developing systems and/or applications design for approved projects
Coordinating appropriate user training and development including associated supplemental materials, presentations and documentation
Keeping current with the latest versions of applications development software, techniques and practices

Business Intelligence Product Support & Administration Resume Examples & Samples

Integrate/roll-out/administer/sustain/upgrade our installations of vendor BI products on Linux
Ensure products are configured properly to meet the necessary security, supportability, and performance requirements
Investigate & troubleshoot root causes for issues that occur both with the product and in the data center infrastructure
Escalate tickets to the vendor as necessary
Participate in support rotation and occasional weekend work
Create, review, maintain and update documentation
Work with our users to understand their needs and define how our products and infrastructure will meet those needs
Disseminate knowledge among colleagues
Participate in design and implementation activities with members of the team
Implement proof-of-concept prototypes
Active participation with team and must provide constructive feedback to colleagues when necessary
Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge
3+ year experience in the following

Business Intelligence Infrastructure L Support Resume Examples & Samples

Minimum 5 years’ experience working in an operations support role
Strong knowledge of HTTP, SQL, Databases and general data transfer technologies
The applicant should also be comfortable with system administration of Unix/Linux and Windows infrastructure/Application
Scripting of operational administration tasks in Powershell and/or Python (preferred), Perl, Shell Scripting or other
Experience in troubleshooting complex issues related to network, databases, storage, security and operation systems
The individual should have strong organizational skills and the ability to manage multiple tasks in high pressure situations for Incident and problem management
Be available for weekend and on-call work on a rotation basis
Effective oral and written communication skills and interpersonal skills as well as the ability to work well in a team environment
Previous experience working with Business Intelligence applications
Experience with Tableau Server Administration

Business Intelligence Platform Support Analyst Resume Examples & Samples

Manages the Remedy incident queue, performing direct resolution for Asia Pacific daytime hour requests and prioritizing/assigning incidents to the offshore team as appropriate
Holds offshore team accountable for incident resolution timeframes specified in SLA, and ensures adequate incident resolution documentation
Ensures the platform is available, compliant, and functioning per Service Level Agreements. Starts and restarts servers or application services as needed, administers User Access, authentication, group configurations
Coordinates and performs IRM compliance activities as required
Periodically assesses license compliance
Establishes and maintains a seamless working relationship with all business partners that utilize Business Analytics platform services across Chevron, including Upstream, Downstream, Enterprise Functions, and Gas & Midstream
Participates in local user groups, CoPs and external Industry wide User Groups
Assists with training coordination and delivery
Provides input to platform strategy, coordinating POC's for new functionality and ensuring upgrade plans align with Business Unit goals
Stays abreast of new technology developments as required
Provides coordination and leadership for yearly upgrade projects
Maintains platform documentation and user guides and process documentation
Submits and Responds to Change Requests as needed, following change management processes
Responds to and resolves customer reported incidents
Documents all work done in resolving incidents on the main work information tab for each incident
Responds to and resolves service requests, migrates code and components through platform environments
Performs initial UAT
Gives Demos as requested
Bachelor's degree in Computer Science, MIS, Mathematics, Engineering or equivalent work experience
4+ years of software development experience demonstrating increasing responsibility
Strong conceptual understanding of web applications and web services
Good knowledge in current technologies including ASP.NET, MVC, Entity Framework, jQuery, CSS3 and HTML5
Good understanding of relational databases including Oracle and SQL Server
Ability to communicate in a clear, concise, understandable manner both verbally and in writing
Ability to work with the end users, and has experience with working with customers (on production support issues, or clarifying enhancements, etc.)
Excellent organizational, time management, problem solving and decision-making skills. Ability to balance work (production support and enhancements)
Ability to manage multiple tasks, work in a team environment, understand and be responsive to project needs, and work under tight deadlines
Demonstrated ability to effectively work with global teams
Good documentation, is organized, and has the ability to think logically
Ability to perform successfully in a high-pressure, fast-pace working environment
Understanding of Data Warehouse Lifecycle
Conceptual understanding of dimensional data models
Experience with a data visualization tool (Spotfire, Power BI, Microstrategy)
Experience in a scripting language such as VB Script, Python, R
Ability to query databases using SQL (PL/SQL or T-SQL)
Experience with Microsoft Business Intelligence stack. (MS SQL Server 2014 or newer, SSIS, SSAS, Excel Power Pivot, Power BI)
Experience in delivering solutions with TIBCO Spotfire with a focus on data acquisition and preparation to promote self-service BI
Experience with Agile Development Practices
Experience with leading edge Microsoft Cloud based technologies
Azure SQL
Azure SQL Data Warehouse
Azure streaming
Azure Machine Learning
Cotana Intelligence Suite services
Understanding of MDX and/or DAX query languages
Experience using data integration tools such as SSIS. Boomi, Pentaho
Experience with Big Data Platforms, specifically Cloudera’s Hadoop Ecosystem (Map Reduce, Impala, Spark, Hive, HDFS, Kafka, etc.)
Experience in developing advanced analytics solutions (Machine Learning, Statistical Modeling)

Product Support for Laboratory Business Intelligence Resume Examples & Samples

Be the expert on lab data analysis and interpretation, databases and systems and visualization tools
Train the customer facing consultants and engineers in our Agilent's field organization in the suite of data based business intelligence products we are developing
Lead and participate in beta tests and pilots of new business intelligence services
Manage escalations with these services, tools and databases
Drive product requirements and issues back into product design requirements and the software engineering organization responsible for the underlying data framework and toolset
Lead cross functional teams to define and execute the business processes required to deliver these services and scrub and refine our databases
Bachelors / Master Degree or equivalent work experience
5+ years experience working on business analytics/intelligence preferably in a large organization, in a role between software engineering and the end consumer of business data
Skill in the manipulation of large complex data sets (e.g. Qlik or MS PowerPivot), knowledge of one or more database query tools e.g. SQL, Brio, familiarity with statistical analysis e.g. hypothesis testing, regression, cluster analysis etc
Demonstrated experience and ability to lead cross-functional programs and develop organizational processes
Proven ability to work successfully in a team and take leadership in solving difficult situations
Networking capabilities within multi-national, cross-organizational and geographically distributed teams
Strong customer focus and/or experience in a customer facing role
Ability to explain complex technical matters to a non-expert audience
Knowledge of laboratory analytical equipment, Agilent's pharmaceutical and chemical markets and experience in a service business would be an advantage but is not a requirement for this position

Procurement Intelligence Support Lead Resume Examples & Samples

Leading a team of Procurement Analysts
Collaborate strongly with Procurement Intelligence group
Coordinate procurement wide activities to ensure highest data quality including assignment of spend to categories, assignment of creditors to Enterprise ID, implementation of structural changes (category / reporting unit)
Drive competence development of support team
Manage and continuously automate procurement reporting processes and analyze results
Manage procurement reporting tools and processes
5+ years professional experience in Procurement and/or Finance & Control area
Collaboration and partnering skills
Ability to translate business requirements into IT change requests and deliverables
Maker mentality
Fluent in spoken and written English and comfortable working in a multicultural environment
Solid database & analytical skills
Big Data skills appreciated
Good understanding of Nokia procurement reporting concepts, processes and tool architecture
Excellent presentation, networking and negotiation skills

Senior Intelligence Research & Analysis Support Resume Examples & Samples

Support to Treasury OIA for research, documenting & analysis of complex financial and other activities, relationships, and holdings of terror organizations, transnational criminal organizations, WMD proliferators, non-state actors
Support to identification of potential vulnerabilities to sanctions of the illicit actors
Research of intelligence and all-source information to identify individuals and entities involved in illicit activity, their sources and methods of financial, material, and logistical support
Analyze illicit finance methodologies and AML regimes in targeted jurisdictions
Assist with business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials
4 years of experience performing research and analysis of financial intelligence information
Researches and analyzes complex intelligence to identify sources and methods of financial, material, and logistical support
Capable of uncovering hidden relationships between target individuals and entities
Drafts all-source intelligence reports irt individuals and entities suspected of providing illicit financial support
Researches new and evolving illicit finance methodologies and AML regimes
TS/SCI Clearance required
Bachelor’s Degree required from an accredited college or university in a related field
Ability to obtain and maintain firm independence and abide by firm ethics requirements

Business Intelligence Dev & Support Resume Examples & Samples

SQL Server (2008 R2 and 2012)
Understanding of developing Reporting Services and familiar with designing reports in Visual Studio
Strong practical experience with data models, data flow diagrams, capturing and using meta-data, metadata modelling and relational databases
Strong influencing and negotiating skills
Attention to detail with an understanding of strategic vision
Is able to collaborate effectively with colleagues outside immediate team and department
Aware of personal development needs and works to gain the experiences and training necessary to progress professionally and remain current
Able to work with global teams in different time zones

Internship Support Business Analytics & Intelligence Projects Resume Examples & Samples

Your strength and passion is about business intelligence and business analytics
You are passionate about learning new technologies like google analytics, Adobe omniture, Cognos, tableau etc
Programming skills preferably in Python, R or other scripting languages would be an advantage
You enjoy organizing the coordination of independent projects
Next to perfect English skills you have good basic knowledge in German
And you are an enrolled student of business studies or computer science, ideally with focus on marketing or business intelligence

Market Intelligence & CM Support Manager Resume Examples & Samples

Lead the implementation of any agreed VT/RT customer CM and REX process improvements within the UK dealer networks as per the agreed strategy or business plan
Develop and carry out VT/RT customer CM and REX reviews in line with agreed criteria. Analyse results and submit to the respective manager any issues or areas of concern
Working with the wider Management team, ensure that an integrated Action plan for implementation exists for any agreed VT/RT customer CM and REX process improvements
Responsible for providing focussed follow up of Customer process improvement or
Responsible for providing focused follow-up of VT/RT customer CM and REX process improvement or implementation plans with the Regional Dealer Management and their teams and providing constructive feedback
Coordinate and compile data for the provision of monthly process KPI results from the Dealer Network inputs, via the agreed process and submit to the Regional Dealer Senior Management team and the relevant VGUK Functional Managers
Ensure that all VT/RT customer CM and REX processes are documented, maintained and communicated to all users
Provide active coaching and development support to key personnel in the compliance of the VT/RT customer CM and REX customer processes and supporting system tools
Manage and lead a VT/RT customer CM and REX forum, providing continued focus for identifying process improvement and development. Communicate and anchor any agreed process changes with regional managers and their teams. Actively contribute to sharing of best practice between functions from within and outside UK
Together with Business Intelligence team develop guidelines, templates, and reporting as required to ensure a standard way of working across VT/RT customer CM and REX sharing best practice with the wider VT Europe network
Proactively responsible for the compliance of the Volvo Europe REX pre and post survey process, procedures and professional, timely presentations to VGUK Management and Dealer Management
To gather and collate all necessary information to produce the forthcoming years DNA documentation for dealer business planning review meetings. Provide all documents within agreed timescale to VGUK Executive management team and dealers
To contribute through active and directional ways to our overall ambition to become a true customer company
Work in accordance with Volvo Group UK standards of health, safety, quality and environmental care
Any other duties that may be reasonably requested by your manager
Proactive style
Communication – good listening skills and the ability to communicate at all levels and to be able to empathise with individuals
Ability to understand and follow project management methodology
Ability to adapt to work independently or as part of a team
Advanced knowledge and understanding of the REX and CM processes to procedure level
Advanced knowledge and skills of identifying improvements and development of implementation plans
Ability to apply strategic objectives to support business plans
Ability to analyse statistical information, draw conclusions and make recommendations
Strong interpersonal skills – including excellent written and oral communication
Ability to work with a regional team through coaching and influencing others to make changes where necessary for the better good of the business
Ability to adapt and be flexible and positive in their approach to changing circumstances and changing priorities

Intelligence Support Specialist Resume Examples & Samples

Clearance – SECRET
Proficient in using basic computer applications to include MS Office (Word, PowerPoint, Excel) and current information automation and dissemination (KM) tools such as SharePoint or other KM tools
Capable of effectively operating as a memberof a joint/combined intelligence team
Former Intelligence experience in 1N, 35F, 350F, 18F, 35D, 34A or DOD/other Service equivalent
Clearance – TS/SCI
Management experience, including leading large complex projectsor teams
Former Military NCO

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