Support Team Member Resume Samples

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K Mitchell

Keshawn

Mitchell

877 Cremin Glens

Houston

+1 (555) 997 9977

877 Cremin Glens

Houston

Phone

p +1 (555) 997 9977

Experience Experience

Houston, TX

Sales Support Team Member

Houston, TX

Bogan-Hyatt

Houston, TX

Sales Support Team Member

Assist management with training and development of new sales reps
Assist management and sales team to facilitate sales and account management
Achieve personal goals and objectives as established by management
Analyze data and recommend revisions to sales reps and or management
Maintain process logs and manage campaigns
Analyze proofs and certify accuracy
Obtain and maintain knowledge in order to be an authority in all systems including FW, LotPro and CRM

Detroit, MI

Administrative Support Team Member

Detroit, MI

Stark, Schinner and Kling

Detroit, MI

Administrative Support Team Member

Perform these functions in an efficient manner, as directed by the Supervisor
Input employment data in the Job Requisition System and handle all new hire paperwork, orientation, and training sessions
Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the public
Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management
Balance vault and store checkbook and perform other cash functions on a daily basis
Maintain store communications board, organization recognition events
Act as liaison for Human Resources

present

Chicago, IL

Corporate Account Support Team Member

Chicago, IL

Mann-Davis

present

Chicago, IL

Corporate Account Support Team Member

present

Support Corporate Account Managers regarding activities related to all assigned accounts
Communicate with branches when issues are beyond the scope of Corporate Accounts (returns, duplicates, etc.)
Help branches escalate issues through Corporate Accounts
Coach and train branches on procedures specific to customer
Proficiency in Microsoft Excel including the use of VLOOKUP or INDEX/MATCH functions
Submit order confirmations to receive updated, corrected PO’s
Willingness to train and educate branch personnel on Corporate Account processes

Education Education

Bachelor’s Degree in Engineering Technology

Carnegie Mellon University

Bachelor’s Degree in Engineering Technology

Skills Skills

Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions and procedure manuals
Excellent verbal communication skills
Basic math functions such as addition, subtraction, multiplication, and division
Able to use calculator
Working knowledge of Microsoft Word, PowerPoint, Excel, Exchange, and Lotus Notes
Should be comfortable with the use of computers and frequent use of RF equipment
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays
Excellent organizational, prioritization, and time management skills
Ability to collaborate and function as a member of a team
Able to handle multiple tasks simultaneously

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15 Support Team Member resume templates

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Accounting Junior Support Team Member Resume Examples & Samples

Preforming daily system checks and resolving/escalating issues as appropriate
Granting and maintaining application permissions
Interrogation accounting database in the investigation of business issues
Of primary interest, will be the candidates understanding of the business aspect of the role, but ability to understand and interrogate databases will be an advantage
Troubleshoot application bugs and identify issues for development
UAT testing of new application features

Fro System Ops Full Suite Support Team Member Resume Examples & Samples

Resolving daily issues as a L2 team
Coordinating system enhancements and changes
Track , monitor , escalate pending issues
Coordinate with technology to prioritize tasks
Ensure UAT/enhancements/projects are on track per baseline plan
0 to 2 years

Enterprise Support Team Member Resume Examples & Samples

Fluent English and excellent customer facing and communication skills (verbal and written) – MUST
1 years of experience in a technical support role - MUST
Other Languages – an advantage
Thorough knowledge of Windows operating systems
Hebrew: Fluent

Senior Offshore Operations Support Team Member Resume Examples & Samples

The role holder will be responsible for repair and subsequent processing and release of domestic & international payments and regular payments
Dealing with all telephone and email referrals and escalations in relations to payments
Investigation of complaint cases ensuring resolution in line with internal procedures
Clearly explaining the reasons for case decisions to internal/external clients
Negotiate with clients (where applicable) to facilitate a resolution to a complaint, obtaining co-operation from operational areas and third party product providers if required
Adherence to the Client Relations Accreditation Scheme achieving and maintaining the required level of quality on complaint handling. Assisting with other client operations support activities, (including cheque processes, card services) which will include client call backs to validate instructions received, following standard ID&V procedures
Provide SME knowledge and be a ‘go to’ person for other members of the team
Have a client focus
Ability to liaise effectively with colleagues in other areas of the business
Be a strong negotiator with influencing skills
Be capable of handling data in large quantities, in a variety of formats
Take ownership of customer queries and see through to resolution
Strong levels of experience in the financial services sector

Consumer Support Team Member Resume Examples & Samples

Native fluent English speakers - a must
Experience in system/IT/any technical unit
Good technical approach
Problem-solving skills are required along with the ability to work independently
Good writing and communication skills, orderly, responsible
Full time position (full - 5 shifts a week 24/7)

Sales Support Team Member Resume Examples & Samples

Experience in office environment
Excellent personal and communication skills
Experience/Aptitude with Microsoft Office programs
Comfortable with technology
Assist management and sales team to facilitate sales and account management
Assist management with training and development of new sales reps
Obtain and maintain product knowledge in order to be an authority in all products including Leads, BDC, LotPro and Direct Mail
Obtain and maintain knowledge in order to be an authority in all systems including FW, LotPro and CRM
Review, submit and certify data requests
Analyze data and recommend revisions to sales reps and or management
Analyze proofs and certify accuracy
Build relationships with key personnel both internal and external
Maintain process logs and manage campaigns
Achieve personal goals and objectives as established by management

Materials Support Team Member Senior Resume Examples & Samples

Must be a self-starter, and possess strong interpersonal skills
Experience using Microsoft Office Tools to include Word, PowerPoint, Excel
Working knowledge of SAP, Production Control. FOD Control Procedures, Tool Crib/Warehouse Procedures
Must possess hands-on knowledge of Manufacturing Sys including, PDM, MRP, SFM, and EWI
Must be a US Citizen. This position is located a facility that requires special access

Operations Support Team Member Resume Examples & Samples

Diagnosing production issues and performing root cause analysis , performing health checks and attending service requests on a daily basis
Keeping the environments up to date with latest patches and code versions
Scheduling and representing changes, helping with risk assessment and communication
Incident and problem management
Participating in out of hours on-call support (rostered)
Performing deployment task eg packaging code deploy configuration changes

Customer Support Team Member Resume Examples & Samples

Provide Legendary customer experience via inbound call, following appropriate authentication and risk assessment protocols
Advise customers on payment amounts, methods, dates and fees of payments; policy renewals dates of existing policies, reprinting of statements; proof of insurance; mail/email/fax proof of insurance
Meet required call quality, compliance, call handle time, calls per hour, cross sales and call productivity goals
Demonstrate professionalism and leadership during all interactions; taking ownership of customer problems and provide first contact resolution at every opportunity
Plays a key role in enhancing the customer experience by providing high quality service at every interaction and ensuring customer concerns are being handled appropriately, while working a dynamic fast pace environment
Promotes client loyalty through attention to detail and relationship-building
Achieve referral quote (cross-sell) objectives through inbound phone calls, conduct assessment of potential insurance needs, cross-sell a quote and successfully transition customer to a licenced Advisor

Materials Support Team Member Senior Resume Examples & Samples

Bachelor's degree in Business Administration, Business Management, Supply Chain or other related field from an accredited college, or equivalent experience/education
Willing to work around ordnance in a warehouse environment
Strong organizational skills (monitoring/tracking/closure)
Demonstrated ability to effectively interact with customers (company and government) and establish trust and credibility
Strong safety mindset and familiarity with generic safety requirements
Experience leading a group
Experience working among people from diverse backgrounds

Application Support Team Member Resume Examples & Samples

Sound knowledge on functional processes of Trade finance
Provide a centralised support for any issue occurring on Trade applications used for daily operations
Coordinate and perform User Acceptance Tests (UAT) in the following context: fix deliveries to production bugs, deployment on BPO of new applications or new versions of existing applications (planning, testing, actions of contributors, escalation in case of delay, alerts…)
Qualify bugs in an adequate and complete manner, analyse there impact on production and provide stakeholders with the corresponding detailed visibility
Organise applications’ administration and jurisdiction role provided by AST team, for both UATs and Production environments
Interact with Support Teams for decision making, notably Risks & Performance team (monitoring of BPO activity) and Support Change teams locally and with Support teams in Singapore, Gulf, NY IT, Paris
To act as a single point of contact for both Back as well as Middle Office in ensuring that the Operating Systems, primarily the TFL: FileNet P8 and iVision, at both ends are 'fully functional' so that the production process on the Trade BPO Floor runs unhindered and smoothly
To ensure due registration/recording and Analysis of all the day-to-day production issues in respective tracker systems and escalate to appropriate/respective Regional IT set-ups responsible for maintaining the systems related to different sites
Participate to Forums
Knowledge Transfer
Will also be responsible to raise 'business cases and business requirement documents' for enhancement and modifications in the said Systems

Corporate Account Support Team Member Resume Examples & Samples

Run reports in Ariba and PeopleSoft to generate a list of current rejections
Review individual rejections
Resubmit invoices as corrections are made
Submit order confirmations to receive updated, corrected PO’s
Communicate with branches when issues are beyond the scope of Corporate Accounts (returns, duplicates, etc.)
Communicate with customer when action must be taken on their part to proceed
Coach and train branches on procedures specific to customer
Help branches escalate issues through Corporate Accounts
Proficiency in Microsoft Excel including the use of VLOOKUP or INDEX/MATCH functions
Understand Accounts Receivable processes – balances, short pays, offsetting credits, etc
Ability to communicate efficiently and tactfully with branch and customer personnel
Willingness to train and educate branch personnel on Corporate Account processes
Organized, self-disciplined, and ability to work independently with minimal supervision
Branch, Corporate Accounts or Accounts Receivable experience preferred

Tier Enterprise Support Team Member Resume Examples & Samples

Communicate with various internal teams and customers (including Tier1), while ensuring all service level agreements and customer satisfaction goals are meet
Perform technical troubleshooting as part of supporting Trusteer enterprise customers
Act as the customer advocate inside he company facing multiple internal organizational units
Write technical articles and troubleshooting procedures to be used by the enterprise support team
Manage assigned cases to meet predefined service levels
Fluent English and Hebrew - A MUST
Excellent customer facing and communication skills (verbal and written) – A MUST
1 years of experience in a technical support role - A MUST
Technical troubleshooting ability
Ability to understand flows and provide creative technical solutions
Other qualifications: multi-tasking, self-learning, highly motivated and a team player
Thorough knowledge of IOS operating systems – an advantage
A Bachelor's degree

Support Team Member M&e-st Year Resume Examples & Samples

Must possess and maintain a valid driver's license
Minimum of three years of experience in Industrial Maintenance or Operations
Associates degree in engineering technology, electrical, or related program
Demonstrated experience or abilities in monitoring, troubleshooting, and calibrating electrical equipment in fluid system operations (pumps, valves,boilers, etc.)
Demonstrated experience servicing, troubleshooting, and repairing high voltage switchgear, bus work, transformers, and grounding scenarios
Demonstrated experience troubleshooting medium (480V) and low voltage circuits, breakers, and associated equipment, including safety protocols
Demonstrated experience working with mechanical and electrical equipment
Demonstrated ability follow safety protocol and identify and report safety concerns
Demonstrate experience and ability to effectively execute assigned tasks and work orders, both independently and as part of a team
Four years progressive electrical maintenance experience in a power plant or heavy industrial environment

Administrative Support Team Member Resume Examples & Samples

Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the public
Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management
Maintain store communications board, organization recognition events
Implement store Safety program and handle incident reporting process
Input employment data in the Job Requisition System and handle all new hire paperwork, orientation, and training sessions
Act as liaison for Human Resources
Keep non-payroll supply budget logs and review seasonal payroll budgets
Coordinate vacation calendars and on-call communications
Maintain supplies and orders and participate in inventory
Maintain contact lists and employee information
Perform these functions in an efficient manner, as directed by the Supervisor
Some college is desirable
Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions and procedure manuals
Typing minimum of 60 wpm
Working knowledge of Microsoft Word, PowerPoint, Excel, Exchange, and Lotus Notes
Able to handle multiple tasks simultaneously
Excellent organizational, prioritization, and time management skills

Branch Support Team Member Resume Examples & Samples

Coordinate with branches and/or Wintrust Legal to handle customer research requests
Review dormant account activity
Review dual signature activity
Monitor system access reports
Perform wire transfer verification
Prepare monthly and quarterly loss reporting by charter
Fulfill annual Unclaimed Property Reporting requirements
Retail banking and customer service knowledge preferred
Proficient in computer skills including Microsoft Word, Excel, and other Office programs

Support Team Member Resume Examples & Samples

To accept, register and assign service desk requests (L1 support)
To keep general Luxoft referencing data
Customers
Suppliers
Contracts
Inventory Items and groups
Charts of accounts
Others
To create and maintain data keeping processes among Luxoft
Periodically check for consistency reference data between all Luxoft systems
Timely react on requests for adding and changing existing data
Good understanding of Service Desk processes and Levels of Support (L1, L2, L3...)
Ability to gather requirements from different business units and build a process model (IDF0 or other methodology)
Experience in supporting or implementing EPR systems like Oracle or SAP in multinational companies for 3+ years
Basic team management and reporting skills
Good written and verbal English

Support Team Member M&e-st Year Resume Examples & Samples

Must maintain a valid driver's license
A minimum of three years experience in Industrial Maintenance or Operations
Four years progressive mechanical maintenance experience in a power plant or heavy industrial environment
Associates degree in Engineering Technology, Industrial Maintenance Technology, or related program
Demonstrated experience or abilities in monitoring and troubleshooting mechanical equipment in fluid system operations (pumps, valves, boilers, etc.)
Demonstrated understanding of mechanical principals and knowledge of the workings of heavy industrial equipment
Demonstrated ability to operate mobile lifting equipment( fork truck, material handler, crane, man lift, etc.)
Demonstrated knowledge of rigging and lifting techniques
Demonstrated ability to weld and obtain certification if required
Demonstrated ability to perform machine work, lathe, mill, surface grinder, etc

Centre Support Team Member Resume Examples & Samples

Assist with the movement of products and merchandise from the storage areas in the warehouse to the point of sale
Ensure adequate stock levels are maintained in the retail store
Ensure that stock is rotate throughout the retail store and the warehouse on a regular basis
Assist Reception with cover for breaks or emergencies when required
Accurately operate cash register including all cash and credit transactions
Ensure visitor satisfaction by providing speedy service, excellent customer service and being attentive to visitor needs
Ensure inventory levels are adequate and stock merchandise as needed with the retail areas of Cadbury World and the Cafe
Protects company assets
Adhere to company and compliance policies

Corporate Accounts Support Team Member Resume Examples & Samples

Support Corporate Account Managers regarding activities related to all assigned accounts
Prepare Managers for customer onsite visitations and presentations
Develop and track implementation timelines and activities
Create presentations for implementation/contract kick-off meetings customized reporting, tracking and reporting performance data
Accumulate and manage cost savings documentation
Provide timely responses to branch or other management account inquiries and projects
Excellent written and verbal communication skills for customer presentations and correspondence Solid math skills for interpretation of spreadsheet and database information
Strong command of Microsoft Excel, Word and PowerPoint
Strong organizational and planning skills required for multi-tasking and project management to meet multiple deadlines
Ability and confidence to develop original written correspondence to develop reports, proposals, and customer and field communications
Good people skills for winning customer confidence
Analytical skills to determine root cause of problems, formulate solutions, develop new reporting matrix, and create innovative approaches to serving and selling customers in an ever changing and demanding market environment
Self starter with strong work ethic and dedication to completing projects accurately and on time
Positive attitude, high energy level
Ability to work additional hours as needed