Global Supplier Services Resume Samples
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Global Supplier Services Resume Samples
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JK
J Kiehn
Johnpaul
Kiehn
36814 Darron Stream
San Francisco
CA
+1 (555) 698 6535
36814 Darron Stream
San Francisco
CA
Phone
p
+1 (555) 698 6535
Experience
Experience
Los Angeles, CA
Global Supplier Services
Los Angeles, CA
Hartmann and Sons
Los Angeles, CA
Global Supplier Services
- Assist with various Third Party Risk Management program initiatives working closely with the Third Party Risk Management Leads
- Where necessary, provide project management support to individual projects
- Lead the onsite assessment, providing the overall IT Risk expertise
- Drive all aspects of the risk assessment of third party service providers
- Identify opportunities for process improvements to deliver increasing operational efficiency in the processes
- Assess completed questionnaire and supporting field work materials to ensure they are complete and meet JPMC expectations
- Demonstrated knowledge of operational/project management best practices and PLC discipline
Philadelphia, PA
Global Supplier Services Operations
Philadelphia, PA
Langworth, Hackett and Rohan
Philadelphia, PA
Global Supplier Services Operations
- Monitor and perform daily, weekly or monthly reconciliation for ledger and DDA accounts held globally. Manage and review the GLRS process for all GSSO accounts
- Assist Corporate Risk Management team with Sarbanes-Oxley documentation and compliance
- Provide efficiency and standardization of processes across locations. Oversight of the processes managed offshore
- Hold/attend Daily Meetings with offshore/local managers and associates to discuss processes, issues, and resolutions
- Balance daily work
- Provide support to AP Audit and AP Help Desk by pulling checks or redirect mailing of checks
- Monthly MIS and Regulation reporting to senior managers and Line of Business
present
San Francisco, CA
Global Supplier Services Audit Associate Sales
San Francisco, CA
Jakubowski, Hilll and Cole
present
San Francisco, CA
Global Supplier Services Audit Associate Sales
present
- Assist with development and administration of tax policy, strategy and procedures based on audit findings
- Good working knowledge of a diversified financial services environment
- Develop strategies to increase cost savings and efficiencies
- Basic knowledge of the audit and refund claim processes: typical procedures, multiple priority management, contingency analyses
- Assist in conducting firm-wide sales/use tax internal audit functions
- Sales, Use, and Personal Property Tax Audit Management and Related Research
- Good working knowledge of statistics and sampling theory
Education
Education
Bachelor’s Degree in Autonomy
Bachelor’s Degree in Autonomy
Iowa State University
Bachelor’s Degree in Autonomy
Skills
Skills
- Strong organizational skills and a good team player
- Strong MS Office suite skills (Excel, Word, Power Point) – Sharepoint knowledge
- Good time management and prioritization skills, along with the ability to work unsupervised, a natural self-starter
- Good presentation skills & Strong oral and written communication skills
- Ability to interact with both JPMC and supplier management
- Outstanding analytical, organizational and research skills with attention to detail
- Ability to lead and multitask
- Good networking skills and proven experience with liaising with multiple teams and across multiple levels of seniority
1 Global Supplier Services resume templates
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1
Global Supplier Services Control Officer Resume Examples & Samples
- Minimum of 10 years experience in audit, compliance, operations, risk or regulatory examination with a deep understanding of controls, control framework, effective root cause analysis, control self assessments, new business initiative approvals and third party oversight
- Experience in governance and oversight roles
- Demonstrated ability to lead and influence across organizational and geographical boundaries
- Strong control orientation, analytical, communication and negotiation skills
- Ability to build rapport, garnering respect and appropriately exercise authority in a collaborative cross-cultural environment
2
Global Supplier Services Third Party Management Office Risk Analyst Associate Resume Examples & Samples
- Manage, monitor and track a pipeline of third party suppliers’ compliance to the Third Party Oversight program
- Act as a central point for EMEA / APAC Engagement Requests coming into the GSS TPMO group
- Responsible for decision making on whether an assessment will apply in particular circumstances or could ultimately be waived due to an extenuating circumstance, escalating items of concern within GSS or the business if required, and obtaining guidance from other areas of GSS and CTPO as needed
- Monitor and ensure all applicable risk assessments are completed in the appropriate timeframe based on third party risk tier and managing timelines for completion of all relevant process steps
- Understand all assessment issues and be able to explain the significance of the risk to the Delivery Manager and Third Party. Monitor and report remediation plan issues until the third party supplier has remediated all reported issues
- Partner with the relevant Business Control Officer (BCO) to ensure their understanding of vendor related risks, highlighting key issues in line with the issue escalation process, and providing substantiating detail to support the LOB BCO in any governance meetings as required
- Update the appropriate systems (TAW, SharePoint, Phoenix), develop & issue reports and follow up with Delivery Managers and maintain documentation in accordance with all policies and procedures
- Work with the Delivery Managers at all levels of the organization to fully understand and document the business needs and any identified solutions to mitigate risks identified and building strong working relationships with the DMs
- Assist in training Delivery Manager and Senior Managers on the TPO procedures and systems either face to face or remotely
- Oversee multiple countries/regions partnering with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, ITRSM etc
- Work on adhoc projects as required, administer meetings, produce documentation and coordinate actions
- Participate in regional TPO governance and information sharing meetings as required
- Good networking skills and proven experience with liaising with multiple teams and across multiple levels of seniority
- Ability to interact with both JPMC and supplier management
- Good time management and prioritization skills, along with the ability to work unsupervised, a natural self-starter
- Strong MS Office suite skills (Excel, Word, Power Point) – Sharepoint knowledge
- Good presentation skills & Strong oral and written communication skills
- Degree or significant previous equivalent work experience is preferred
- High level knowledge of TPO standards preferred
- Strong knowledge and experience with the corporate Sourcing, AP, and standard TPO systems is preferred
- Outstanding analytical, organizational and research skills with attention to detail
- Ability to lead and multitask
- Strong organizational skills and a good team player
3
Tax Associate Global Supplier Services Operations Resume Examples & Samples
- A degree with an emphasis in accounting, finance, tax or a related field
- 3-5 years of sales and property tax experience. Federal withholding experience preferred
- Broad exposure to state and local taxation
- Strong systems and technology focus
- SAP or Oracle experience preferred
- Intermediate Microsoft Office skills
- Basic knowledge of all aspects of sales and property tax compliance, including reporting procedures, requirements, tools, back-end reporting
- Intermediate tax research skills
- Good working knowledge of a diversified financial services environment
- Excellent one-on-one communication skills
- Highly motivated and take ownership of personal and professional growth and development
- Ability to work in a fast paced, changing environment that is deadline driven
- Adhere to the highest degree of professional standards
4
Global Supplier Services Operations Resume Examples & Samples
- Manage and execute monthly accounting activities which include ledger entries, payment verification, ACH rejects and revokes, outstanding check register, FX calculations and conversions and booking gain & loss on FX transactions
- Monitor and perform daily, weekly or monthly reconciliation for ledger and DDA accounts held globally. Manage and review the GLRS process for all GSSO accounts
- Provide efficiency and standardization of processes across locations. Oversight of the processes managed offshore
- Hold/attend Daily Meetings with offshore/local managers and associates to discuss processes, issues, and resolutions
- Month end close process to ensure all accounting has been done prior to month end. Manage multicurrency transactions and ensure accurate accounting
- Monthly MIS and Regulation reporting to senior managers and Line of Business
- Provide support for LE Mergers and data migrations (conversions)
- Primary contact for Accounting and ledger reporting
- Ensure all SLA / KPI metrics are met for the function
- Enforce card policies and procedures inline with regional regulations
- Address and resolve customer escalations promptly & improve end user experience
- Actively participate in improving business processes
- Drive a culture of continuous improvement within the team. Ensure a controlled business environment for our staff and customers
- Actively participate in the testing, training, and communication of process and operational changes and projects
- 6-8 years experience in the Accounting Process with detailed knowledge of Accounting, Ledger postings, Reconciliations and month end close process
- Experience with generally accepted accounting principles and accounting software
- Experience with SAP preferred, particularly with reporting, general ledger and AP modules
- Ability to multi-task, plan and prioritize in a fast-paced environment
- Intermediate Microsoft skills (Word, Excel and PowerPoint)
- Advanced analytical and problem solving skills with a customer service driven focus
- Strong oral and written communication skills; comfortable with scheduling and facilitate discussion
- Ability to work with minimal supervision, taking ownership and a proactive approach
5
Global Supplier Services Operations Resume Examples & Samples
- Receive emergency wire payment requests and review for accuracy
- Process wire payments in SAP
- Initiate manual wire payments in JPMAccess
- Send wire confirmation email
- Review automated wire report to ensure automated wire payments were successfully sent
- Researches return wires and resolves any issues
- Assist lines of business with questions related to emergency wire payments
- Deliver first class service to our customers & improve end user experience
- Ensure operational delays are minimized
- Periodic review of DOPs to ensure procedures are up to date
- Responsible for disaster recovery backup for SAP payment processes
- 3-5 years experience, Bachelor's degree or equivalent experience in business administration, accounting, finance, or related field preferred
- Experience with SAP preferred, particularly with payments
- Experience with wire payments preferred, particularly with JPMAccess
- Experience with researching wire payments and resolving issues preferred
- Control oriented
6
Global Supplier Services Operations Resume Examples & Samples
- Print Accounts Payable checks payments and reports on a daily basis
- Prepare checks for mailing via regular mail, FedEx, Track One, or interoffice
- Balance daily work
- Provide support to AP Audit and AP Help Desk by pulling checks or redirect mailing of checks
- Print and distribute same day check requests (emergency payments)
- Process same day check requests for Canada and Mexico
- Research AP return checks to determine reason for return and resolve issues
- Submit void requests
- 2-3 years experience, Bachelor's degree or equivalent experience in business administration, accounting, finance, or related field preferred
- Experience with SAP preferred, particularly with check printing and payment information
- Experience with researching and resolving issues preferred
- Control orineted
7
Global Supplier Services Operations Resume Examples & Samples
- Ensure operational controls are in place and monitored against service level agreements and contract terms & conditions (adherence to policies, operating procedures, control standards)
- Manage overall daily operations control environment for Accounts Payable, Travel & Entertainment and Fixed Asset processing which covers a combined volume of over ten million transactions annually
- Maintain various risk/control databases such as Phoenix (RED), ensuring departmental compliance reporting
- Assist Corporate Risk Management team with Sarbanes-Oxley documentation and compliance
- Interface with the other global Accounts Payable teams including Mumbai, Bangalore, Latin America, Canada and UK on an ad hoc basis and promote a consistent and best practice control agenda
- Oversee business continuity/disaster recovery planning and risk & control self assessment process (RCSA) for US, various countries in Latin America and Canada. Assist in coordination of disaster recovery testing, planning and compliance
- Participate in Building Emergency Organization activities keeping department apprised of all plans
- 5-7 years experience, Bachelor's degree or equivalent combination in business administration, accounting, finance, or related field preferred
- Knowledge of Operational Risk, Business Resiliency, Disaster Recovery practices, procedures and systems is preferred
- Knowledge of SAP General ledger preferred
- Manage internal as well as external audits, facilitate process walkthroughs that demonstrate and evidence the existence of strong process controls
- Leadership - Leads by example and is an effective role model (e.g. takes the lead and actions reflect an appropriate level of independence; demonstrates the ability to initiate and effect change and continuous improvement, contributes significantly to the on-going development of people
- Thinking Strategically - Be able to drive positive changes, promote ownership and demonstrate Entrepreneurship
- Communication - Is organized, clear and confident in written and oral communications. Actively engages in discussions offering expertise, opinions, advice and is able to communicate incisively at all levels
- Teamwork - Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues; initiates and is responsive to requests from other products, regions, etc.)
8
Global Supplier Services Audit Associate Sales Resume Examples & Samples
- Sales, Use, and Personal Property Tax Audit Management and Related Research
- Coordinate firm-wide sales, use and personal property tax audits from external taxing jurisdictions
- Interact directly with auditors and legal experts at taxing authorities nationwide
- Formulate appeals and protests as necessary associated with audit proceedings
- File sales/use tax refund requests as necessary
- Negotiate with auditors and present audit defense in order to successfully and timely resolve audit issues and disputes
- Analyze monthly audit reserves and complete associated analyses, reconciliations, and productivity results for audits
- Update and monitor all audit-related procedures, policies, and databases as necessary
- Assist with development and administration of tax policy, strategy and procedures based on audit findings
- Assist in conducting firm-wide sales/use tax internal audit functions
- Conduct a broad range of legal research of specific firm-wide state and local transaction tax issues using CCH, RIA, Vertex, internet resources, and other research services and provide related guidance to internal and external customers
- Develop strategies to increase cost savings and efficiencies
- Act as liaison between Tax Operations and other internal departments, including IT groups, regarding audit-related inquiries, systems reporting and resulting policy
- Lead and/or assist in various projects as needed
- Bachelor degree in accounting, finance, tax or business
- 3-5 years of audit-related tax experience
- Courses of study strongly preferred in the areas of auditing and negotiation
- 1-3 years of experience using various mainframe systems and ad hoc reporting tools
- Intermediate Microsoft Excel skills
- Intermediate Microsoft Access skills
- Intermediate Microsoft Word skills
- Good working knowledge of statistics and sampling theory
- Basic knowledge of the audit and refund claim processes: typical procedures, multiple priority management, contingency analyses
- Excellent one-on-one communication skills, including strong negotiation skills
- Ability to self-manage and self-motivate
- Able to effectively prioritize, multi-task and time manage
- Detail oriented and precise
- Creative and resourceful with ideas to increase efficiency
- Able to work independently with minimal supervision
- Learns quickly. Team player
9
Global Supplier Services Business Management Analyst & Executive Administrator Resume Examples & Samples
- Web site management
- GSSO communications execution
- Budget Analysis
- Training oversight and Management
- BAU escalation management
- System Oversight
- Be available to assist any of the GSSO management team with core tasks, deliverables or inputs
- Assist with the creation and dissemination of communications across the organization
- Help manage the diaries of up to 3 people in the management team
- Assist with the branding of GSSO and ensuring a consistent message at all times
- Assist with GSSO wide HR or other type of people-based initiatives
- MIS reporting experience ideal
- Experience working with generally accepted accounting principles and accounting software preferred
- Intermediate Excel skills required
- Intermediate analytical and problem solving skills with a customer service driven focus
- Ability to work as a strong team member
- Excellent time management and strong organizational skills
10
Senior Data Modeler & Database Management Lead-global Supplier Services Technology Resume Examples & Samples
- Translate Business Requirements to Conceptual and Logical Data Models (ERDs – Entity relationship Diagrams)
- Create Physical Data Models (ERDs), of different types, from Logical Data Models
- Recognize the need for a specific relational design – OLTP, OLAP, Data Warehouse – from a set of project requirements, and/or from a Logical Data Model
- Mapping of Logical to Physical Data Models and vice versa
- Create DDL from Physical Data Models
- Work closely with Database Engineering to move DDL to Test and Production environments
- Evaluate other Modeler’s logical and/or physical data models for (a) adherence to LDM modeling principles, such as 3NF (b) adherence to CST Standards and Guidelines and (c) a match between business requirements and model content
- Participate in model design reviews and testing
- Explain/ teach classical Conceptual, Logical and Physical Data Modeling
- Manage multiple assignments simultaneously, while working independently, and with other engineers and SMEs
- Identifying, recommending and implementing emerging Modeling and IT trends, developments, tools and improvements/solutions
- Excellent problem solving skills and technical reasoning
- 10+ years of experience with Data Strategy and Modeling
- Expert in both OLTP 3NF modeling and Kimball-style dimensional modeling; OLAP is a plus
- Familiarity with SDLC
- A track record of using Erwin, versions 7 – 9; experience with other data modeling tools will be considered
- Experience with data design and strategy for enterprise level technology systems
- Awareness of other modeling techniques, UML experience is a plus
- Familiarity with reference data at the global and local level is required
- Familiarity with a standard Financial Industry Data Models (examples: IBM, Teradata, etc.) is a plus, but not required
11
Third Party Information Risk Lead-global Supplier Services Resume Examples & Samples
- 10-12 years of experience in Business Information Technology within a large enterprise level environment
- 5-7 years of experience Risk Management, Technology Audit function or Information Security and Third Party Risk Management
- Experience debating issues with senior decision makers and pushing back when necessary
12
Global Supplier Services Operations Lead Business Analyst Resume Examples & Samples
- Create and manage plans for gathering the data and requirements as needed
- Document the business’ and end user’s business requirements
- Review Technology Design and assess gaps between design & requirements captured
- Develop comprehensive user test strategies and activities throughout the user acceptance test phase of projects
- Participate & own overall management of User Acceptance Testing (UAT) cycle
- Administrate, manage and document processes and operating procedures
- Partake in a range of BA trainings
- Work closely with the Project Manager, keeping them updated on the status of the work stream deliverables and translate the project vision and framework into reality
- Produce work stream level status reports for Project Control Committee & senior stake holders
- Engage in other CAP initiatives as required
- Expert knowledge and understanding of accounts payable processes & basic understanding of Procure to Pay cycle
- Intermediate or Advanced knowledge and understanding of project management methodology ideally with practical experience
- Excellent prioritization and time management skills for self
- The ability to document conceptual, technical and operational information accurately and clearly
- Exhibits a thorough understanding of a client’s business and actively seeks input to anticipate client needs & effectively meets or exceeds them
- Ability to question how things are done or voice a differing opinion
- Intermediate influencing and relationship management skills with clients and technology partners
- Generates creative ideas for continuous improvement
- Be prepared to commit outside of normal hours as appropriate and to travel to global locations as necessary
- Experience in SAP or similar system implementations
- Basic knowledge of SAP AP & FA modules
13
Third Party IT Risk Assessment Lead-global Supplier Services Resume Examples & Samples
- Engage with LOB Delivery Managers for the third parties to ensure compliance with all required assessments per the JPMC policy and procedures
- Drive all aspects of the risk assessment of third party service providers
- Assist with various Third Party Risk Management program initiatives working closely with the AM Third Party Risk Management Lead
- Work with the team in scheduling, maintaining the AM Third Party Risk Assessment calendar, maintaining the data updates on various internal tools and systems; monitor, track process compliance through MIS, metrics
- 3-5 years of experience Risk Management, Technology Audit function or Information Security Risk
- Work experience in one or more areas of infrastructure (e.g. UNIX, Windows, and mainframe), databases (e.g. DB2, Oracle, SQL Server) and networks is preferred
- CISSP, CISM/CISA or CRISC certification is a plus
14
Global Supplier Services Center Lead Resume Examples & Samples
- Manage the GSSC, a team of between 75-100 professionals at various levels of experience, to support the GSS functions globally (APAC, EMEA, and US). The GSSC is comprised of 7 components: Sourcing, Contracting, Market Intelligence, eAuction, Contract Abstraction, Staff Augmentation, and Supplier Relationship Management
- Partner with the onshore teams to implement the established process and governance of the GSSC and establish additional processes and governance, when required
- Collaborate with the onshore team leads in Category Management Sourcing, Operations and Supplier Relationship Management to support the global GSS strategy
- Ensure the GSSC remains up to date on and complies with JPMorgan Chase policies, procedures and required training and identify any areas requiring attention
- Become familiar with JPMorgan Chase standard template language and GSS processes and act as a point of escalation, when required
- Develop and maintain working relationships with the internal lines of business to understand business drivers and requirements to ensure appropriate support is provided by the GSSC
- Partner with sourcing, the legal department and internal subject matter experts to ensure transactions are completed in accordance with the established process and guidelines and act as a point of escalation, when required
15
VP-global Supplier Services Tpmo Manager Resume Examples & Samples
- Manage a global team of TPMO analysts supporting a LOB’s portfolio of Third Party engagements
- Providing local oversight to the TPRM team in managing technology risk assessment, remediation and monitoring of information and technology risks associated with the Third Parties in the region
- Administrative management of a India Third Party Risk Management team, including training, development, talent management, and succession planning – in conjunction with the Global TPRM Lead
- Ensure TPMO duties are delivered in an efficient, effective and sustainable way
- Oversee data remediation, vulnerability management, technology deployments and other support initiatives that impact the TPMO portfolio
- Lead team to understand supplier engagement population, key risks and trends
- Develop portfolio management strategy, by assessing inventory for efficiency and reduction opportunities across the LOBs
- Manage, monitor and track a pipeline of third party supplier's compliance to the Third Party Oversight program
- Responsible for monitoring through various reports, tools, and system research for all engagements/services associated with the third party supplier
- Present to LOB Senior Management key risk metrics and score cards
- Assist in training TPMO Risk Analyst on the TPO procedures and systems
- Proven leader and influencer and able to effect firm-wide change
- 5+ years relevant work experience in Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, or related roles, with total work experience of 10+ years
- Previous risk management experience, preferably in Third Party Technology Risk Management or in IT risk/audit management disciplines such as application security, data security, infrastructure/cyber security, vulnerability management, or resiliency
- Broad understanding of regulatory compliance requirements, and experience in managing Internal Audit or Regulatory communications
- Outstanding listening and negotiation skills as well as being a strong written and verbal communicator at the senior management level
- Strong personnel and organizational management skills, including expertise in issue and conflict resolution and the ability to effectively build, mentor, lead, develop and retain staff
- Excellent business judgment, particularly the ability to proactively monitor the program to identify and address issues early, performing root cause analysis to develop long term solutions
- Strong business analysis skills to enable efficient, accurate and objective decision making
- Ability to partner closely with related functions (Sourcing, Legal& Compliance, Audit, etc.) to ensure a coordinated and effective program
- Knowledge of risk management and control principles
- Strong knowledge and experience with the corporate Sourcing and standard TPO systems is preferred
- Outstanding analytical, organizational and research skills
16
Global Supplier Services Operations Project\change Analyst Resume Examples & Samples
- Support Project wide communication, training and user resourcing needs
- Administer workstream issue and risk management and project design review
- Understand and follow project plans in relation to Project deliverables
- Administrate and document processes and operating procedures
- Create, administrate, facilitate and deliver training courses and materials
- Write company wide emails using pre-approved templates
- Perform user post implementation support
- Partake in a range of PM trainings
- Assist workstream Business Analysts in their activities as required
- Maintain Change and Communication Logs\Plans
- Create and update project web pages
- Personal leadership and autonomy
- Enjoy working as part of a team & value others’ view and input
- Ability to work and deliver to deadlines
- Microsoft skills at intermediate or advanced level, especially in Excel, Word and PowerPoint
- Results oriented with a focus on efficiency
- Effectively listens to issues, eliminates extraneous information and assesses the underlying client need
- Be prepared to commit outside of normal hours on occasion and to travel to global locations as necessary
- Experience working remotely without direct supervision
17
Global Supplier Services Resume Examples & Samples
- Drive established Program Management framework, including: appropriate governance and oversight, project prioritization and resource allocation, project lifecycle disciplines and reporting, business case and budget development, costs and benefits
- Monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution and taking corrective action as necessary
- Communicate project progress and recommendations/decisions; develop effective presentations and project update materials suitable for senior executives
- Partner closely with GSS executive leaders and business process owners, Corporate Technology, and other internal stakeholders to provide them with analysis and assessment of the above-mentioned activities
- Communicate regular project status updates to the business stakeholders and senior sponsors; ensure full transparency on deliverables and that status updates and issues are accurate and tracked regularly
- Drive program governance and project steering committees; influence decision making
- Address program/project issues with the business and technology and drive swift resolution
- Ensure project lifecycle and project roles and responsibilities are understood by the business, proactively managed and enforced
- Capture new project demand from the business, and proactively manage prioritization with business leads
- Where necessary, provide project management support to individual projects
- 10 + years of experience in a business, operation, or technology function with related program/project management experience, including roles of influence and with consistent interactions with Senior Business leadership
- Proven leader with successful track record driving large scale projects from inception to implementation
- Able to successfully manage multiple projects/work streams, scope projects, and create workable project plans
- Demonstrated knowledge of operational/project management best practices and PLC discipline
- Ability to think strategically about how to create business led solutions and ability to communicate effectively to both business and technical audiences
- Ability to orchestrate and drive complex strategies and solutions
- Experience working with matrixed, geographically distributed, and functionally diverse work-groups
- Proven ability to build strong, cohesive partnerships with the business, operations, technology and other key stakeholders and work effectively in a matrix organization
- Strong sense of prioritization and ability to execute against deliverables; able to take personal accountability for key projects and issue resolution
- Superior analytical and problem solving skills; ability to formulate a strategy, approach and delivery plan
- Strong leadership and communication skills; executive level verbal and written presentation skills is a must
- Flexible work style, and ability to work effectively with stakeholders and colleagues at all levels
- Advanced proficiency with MS Excel and PowerPoint
- Experience in LEAN process improvements is a plus
- Experience in Agile technology development approach / methodology approach is a plus
18
VP Contingent Worker Sourcing & Operations Lead Global Supplier Services Resume Examples & Samples
- Reporting to the global lead in New York, manage multiple teams within APAC responsible for sourcing contingent labor in IT projects, staff augmentation in both IT and non-IT and the onboarding process
- Act as a single point of contact within APAC for stakeholders and suppliers
- Execute and manage JPMC's category strategy for all contracted labor services within the firm
- Management lead across overall supplier relationships within APAC (program operations and project service delivery)
- An understanding of strategic sourcing, with demonstrated, quantified examples of cost-effective resourcing/recruitment strategies put into practice
- Expertise in managing technology-based requirements (i.e. application development services, outsourcing services, QA/Testing services, Infrastructure Services, etc.)
- Drive optimization in region on the use mix between staff augmentation vs. IT projects
- Optimize the appropriate insource to outsource ratio of resources across staff augmentation and IT projects within the APAC region
- Expertise of cross-country stakeholder management
- In-depth understanding of APAC regional and regulatory compliance
- Experience of RFP response qualification and vendor selection process
- Experience in working with Services Procurement technology (Beeline, or equivalent)
- Recruit, train and develop staff
- Represent Strategic Sourcing as a highly professional, high value added function to the firm and to suppliers in region
- Strong financial analysis skills
- BS/MBA or equivalent experience of 10+ years
- Demonstrated sourcing process knowledge and related disciplines (project management, RFx development, SLAs, etc)
- 5-10 years supplier/relationship management
- Specific commodity expertise
- Impeccable/strong oral and written communication skills
- Experience in managing offshore and/or remote resources
19
Global Supplier Services Operations Project\change Manager Resume Examples & Samples
- Manage Project wide communication, training and user resourcing needs
- Facilitate and nurture an effective Change Network
- Manage workstream issue and risk management and project design review
- Create and manage project plans in relation to Project deliverables
- Produce business requirements documentation
- Create, lead, administrate, facilitate and deliver training courses and materials
- Assist and lead other Business Analysts in their activities as required
- Write and maintain Risk, Change and Communication Logs
- Engage in other GSSO initiatives as required
- Outstanding personal leadership and autonomy
- Experience delivering global implementations
- Excellent consensus building skills
- A keen eye for detail
- Proactive and analytical approach to problem solving
- Ability to pick up new concepts and technology quickly, including an understanding of the detail
- Ability to multitask and deliver multiple deliverables at once
- Effectively listens to issues, eliminates extraneous information and assesses the underlying client need, provides resolutions
- Ability to question traditional or conventional practices and initiate action
- Basic knowledge and understanding of accounts payable and fixed assets processes
- Intermediate and Advanced knowledge and understanding of project management methodology ideally with practical experience
- Experience in root causing, identifying process flaws and redeveloping processes
- Experience in Ariba ePurchase or similar Cloud system implementations
20
Global Supplier Services Resume Examples & Samples
- Engage with multiple LOB Delivery Managers for firm-wide third parties to ensure compliance with all required assessments per the JPMC policy and procedures
- Identify opportunities for process improvements to deliver increasing operational efficiency in the processes
- Identify opportunities for improving third party risk posture as well as JPMC's third party risk management processes, including expanded monitoring, KRI tracking, etc
- Assist with various Third Party Risk Management program initiatives working closely with the Third Party Risk Management Leads
- 5-7 years of work experience in one or more areas of infrastructure (e.g. UNIX, Windows, mainframe), databases (e.g. DB2, Oracle, SQL Server) and networks is required
21
Cib-global Supplier Services Resume Examples & Samples
- Assist in the compilation of materials and supporting documentation for internal and external audits and exams, following the prescribed approval processes for submitted materials
- Engage with multiple LOB Delivery Managers for suppliers to ensure compliance with all required assessments per the JPMC policy and procedures
- Drive all aspects of the risk assessment of suppliers and service providers as required
- Validate evidence from third party, before Remediation Plans are closed
- Complete understanding of IT control policies
- Strong written and verbal presentation skills at the senior management level across various business groups
22
Global Supplier Services Resume Examples & Samples
- Minimum 2 years technology support (applications or infrastructure)
- Minimum 2 years Disaster Recovery/Business Continuity experience
- Control Related Experience (e.g., Risk Management, Security Administration, Change Control or Contingency Planning)
- CBCP or equivalent experience a plus
- Understanding of the Information Technology Control Policies
- Strong Project Management Experience
23
Global Supplier Services Resume Examples & Samples
- Capture new project demand from the business, and proactively manage prioritization with business leads and Technology where necessary
- 7-10 years of experience in a business, operation, or technology function with related program/project management experience, including roles of influence and with consistent interactions with Senior Business leadership
- Advanced proficiency with MS Excel and PowerPoint, particularly Pitchbook Pro
24
Global Supplier Services Resume Examples & Samples
- Assess law firms for operational risk and ensure compliance with contract and statutory requirements
- This will specifically cover the review of Policies, Procedures, Training, Proper Oversight, Key Performance Indicators, Third Party Management, Change Control and Process Management
- Research and validate concerns to detect performance anomalies and/or errors associated with a law firm’s processes and practices
- Partners with internal Delivery Management (DM) for the ongoing monitoring of the law firm from an operations
- Juris Doctorate (JD) degree required along with meaningful work experience (i.e., default servicing, financial, legal) is required
- Three plus years audit, risk and/or controls experience preferred
- Default Operations experience preferred
- Law firm operations experience preferred
- MBA or other relevant graduate degree preferred
- Knowledge of Information Technology Security controls preferred
- Experience in Information Technology risk assessments a plus
- Ability to lead an onsite operational risk assessment
- Strong knowledge of the legal process
- Must possess solid organizational, time and project management skills
- Must be able to effectively perform in a fast-paced environment and handle multiple situations simultaneously in a
- Management capacity
- Strong proficiency with MS Excel and other MS Office products
- Ability and skills identify situations that require attention and resolution as well as determine if the matter requires the attention of senior management
- Ability to anticipate potential outcomes and take appropriate action to ensure successful results
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Global Supplier Services Control Officer Resume Examples & Samples
- Outstanding analytical skills, excellent business judgment, and effective problem solving and decision making capabilities
- Deep control knowledge and ability to prioritize based on risk and simplify complex processes
- Familiarity with the end to end Source to Pay cycle
- Experienced in Audit/Risk/Compliance, Risk and Control methodology/practices, and self-assessment testing and sampling
- Effective communicator with senior management; ability to articulate concise summaries of situations, impacts and remediation
- Strong team player with superior collaboration, negotiation and influencing skills
- Proven leader who sets strategy and drives execution with a focus on review and feedback
- Capability to present to all levels of the organization
- Adapts to ambiguity and leads through change
- Capable educator and developer of staff
- Strong organizational skills to manage and prioritize tasks globally
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Executive Director Contingent Worker Sourcing & Operations Lead Global Supplier Services Resume Examples & Samples
- BSIMBA or equivalent experience of 10+ years
- Demonstrated sourcing process knowledge and related disciplines (project management, RFx development, SLAs, etc.)
- Demonstrated expert negotiation capabilities with large corporate firm/consulting firms
- Demonstrated ability to implement strategic thinking process and follow through to implementation
- Impeccable strong oral and written communication skills
- Previous experience of a minimum of three years managing sourcing professionals
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Corporate Global Supplier Services Resume Examples & Samples
- Providing excellent service delivery and support to the Regional CTPO lead in the management of the regional TPRM portfolio, in partnership with the global portfolio leads and reporting functions
- Partnering with Corporate & LOB TPO, IT Risk, Operational Risk and Sourcing colleagues to enable holistic Third Party Oversight
- Assess completed questionnaire and supporting field work materials to ensure they are complete and meet JPMC expectations
- Lead the onsite assessment, providing the overall IT Risk expertise
- Identify control breaks and vulnerabilities with a third party
- Document findings and work with the LOB Delivery Manager to resolve those findings through Remediation Plans (RPs) or seek Non-Compliance Acceptance (NCA) approvals
- Escalate issues associated with third parties as needed
- 10 years of experience in Business Information Technology within a large enterprise level environment
- 3-5 years of work experience in one or more areas of infrastructure (e.g. UNIX, Windows, mainframe), databases (e.g. DB2, Oracle, SQL Server) and networks is required
