Fulfillment Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the fulfillment manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

V Hand

Vivienne

Hand

532 Zboncak Creek

Chicago

+1 (555) 714 8607

532 Zboncak Creek

Chicago

Phone

p +1 (555) 714 8607

Experience Experience

San Francisco, CA

Fulfillment Manager

San Francisco, CA

McGlynn-Gibson

San Francisco, CA

Fulfillment Manager

Interview, select, coach, train, manage and develop the performance of the department
Assist with Pick/Pack and Ship Health Management and Health Improvement Program supplies per standard order process
Developing and maintaining a high performance team
Continuously work to drive process improvement within operations
Work with the executive team and senior managers to help drive the overall success of our business
Create a positive work environment for all team members and foster strong company culture
Assist with the Pick/Pack and Ship all Screening/medical supplies per established order process

Boston, MA

Assisstant Fulfillment Manager

Boston, MA

Franecki Inc

Boston, MA

Assisstant Fulfillment Manager

Develop performance objectives that include both professional and personal goals of your team members
Answer questions/provides guidance to staff on procedural questions and problems
Manage and maintain inventory and determine the best vendor to purchase supplies
Works with department leaders to resolve difficult and complex problems/complaints
Provide positive leadership by example through demeanor, and interaction with others
Create and complete reports timely and accurately
Oversees the overall work activities of the Fulfillment department

present

Dallas, TX

Global Materials Fulfillment Manager

Dallas, TX

Robel Group

present

Dallas, TX

Global Materials Fulfillment Manager

present

Inventory Management Steps: ABCQ, PFEP, Replenishment Design, Inventory Playbook, Inventory Forecasting, RCIP, & weekly Follow-up
Capacity Management: Capacity models, RCCP, with ties to SIOP sale and inventory
Materials Strategy Deployment and Continuous Improvement
Organizational development of the direct team, and functional Regional team members
Manage a direct team of two senior Materials resources and functional team of 4 Regional Central Planning leads and a TBD list of SSC analysts
Monthly execution of the Inventory forecasting and execution cycle, aligned with SIOP. This includes the monthly rolling inventory forecast
Accelerating the Global deployment of consumption base planning and Pull systems, including the deployment of Supplier Vis, MFG Pro Min-Max, etc

Education Education

Bachelor’s Degree in Operations

University of Massachusetts Amherst

Bachelor’s Degree in Operations

Skills Skills

Excellent analytical skills, with good understanding of basic math and statistics
Provide leadership to the production floor that promotes a positive work environment and delivers reliable, consistent and profitable results
Strong quality orientation including attention to detail, accuracy and thoroughness
Strong leadership, team management, interpersonal and customer service skills including the ability to motivate others
Maintain appropriate staffing levels in all areas of production and adjust as necessary for drops and spikes in sales to ensure profitability
Computer literate, with good working knowledge of word processing, and spreadsheet software
Strong organizational skills, with the ability to attend to multiple concurrent tasks
Highly proficient in Word, Excel and Stock Control/Order Management software
Strong verbal and written communication skills, including the ability to provide clear direction to others, and active listing skills
Good attention to detail

Create a Resume in Minutes

15 Fulfillment Manager resume templates

Read our complete resume writing guides

Senior VP-dio Client Fulfillment Manager Resume Examples & Samples

Initial onboarding of clients onto the Enterprise Analytics Platform (EAP), including ensuring that proper data entitlement and access policies have been defined, and that users have their analytic sandboxes created
Interaction with support organizations, including CATE CitiData, Global Functions Data Services and Global Production Assurance as well as ELT and Analytics COEs to mitigate delivery risks and issues in a timely manner
Client analytic portfolio management reporting, which includes having an understanding of analytic project activity underway and providing status reporting and metrics, including risk and issue log tracking
Experience providing client support services at large scale; previous operations and support experience a plus
Experience managing and overseeing global Centers of Excellence or other shared delivery organizations Familiarity with Big Data technologies and new analytic tools and techniques, such as data ingestion through Sqoop, Flume or Pig and execution of analytics through HIVE, R programming language or other machine learning techniques
Familiarity with new Bayesian statistical procedures and data modeling techniques
Program and project management experience
Ability to manage large scale, long-term projects and work effectively leading cross-functional teams

Client Fulfillment Manager Resume Examples & Samples

Significant experience integrating customized software systems in a client environment
Significant experience negotiating project scope and custom client requirements
Significant experience with preparation and presentation of business requirements and project goals to senior management
Demonstrates detail oriented workmanship and poses the ability to manage / manipulate large amounts of quantitative and qualitative data
Ability to manage time and organize tasks with excellent verbal & written communication skills
Ability to read and interpret ERAs (electronic remittance advice), ACHs (Automated Clearing House) transactions, EFTs (Electronic Fund Transfers), and EOBs (Explanation of Benefits)/EOPs (Explanation of Payment)
Leverages in-depth knowledge of Microsoft Office (primarily Project, Excel and PowerPoint)
Root-cause analysis and lean processes; understands software development methodologies

Fulfillment Manager Resume Examples & Samples

Materials Planning
5+years of related Operations and Management experience in a high-throughput consumer goods service environment (>1Million annual units)
3+ years supervisory experience and the ability to work across business teams
BS in related field preferred
Must have a positive, appealing demeanor suited to developing and maintaining constructive cross-functional relationships within the organization
Excellent analytical skills, with good understanding of basic math and statistics
Ability to communicate effectively in English, in writing and orally
Demonstrated ability to plan, evaluate, and effectively present ideas and concepts
Computer literate, with good working knowledge of word processing, and spreadsheet software
Experience with relational databases (i.e. MS Access, Business Objects, COGNOS, etc.)
Strong organizational skills, with the ability to attend to multiple concurrent tasks
Ability to lead, influence and develop a team

Direct Fulfillment Manager Resume Examples & Samples

Manage Fulfillment Operations for a group of product families (PF) at our Manufacturing Partner (MPa) site
Responsible for ensuring the timely production and shipment of customer orders across assigned Product Families (PF)
Drive Direct Fulfillment site and PF performance (On-Time Shipment (OTS), Lead-time, Production Capacity and Continuity of Supply and customer satisfaction), achieve delivery performance above targets, and manage major exceptions and escalations
Leads, manages and drives the MPa site to meet key operational metrics and for future improvements
Lead cross-functional teams in the identification of process improvement and short term solutions to address operational challenges of a complex nature which may require cross functional / cross organizational issue resolution
Manage MPa site capacity and cost
5-7 years of manufacturing operations, direct fulfillment operations, partner and supply chain management experience
Strong knowledge of CTO, BTO and fixed configuration fulfillment and planning models
Deep understanding of manufacturing capacity and factory operations costs
Expert knowledge of EMS supply base industry in high technology electronics field
Strong knowledge of supply chain management requirements at each phase of development and manufacturing process cycle
Proven team leadership and influencing skills
Excellent communication skills (presentation, written, verbal) of both technical and business issues
Strong team building skills to drive collaboration between different functional areas
Develop collaborative solutions using business and technical expertise
Demonstrate record of decision making on complex situations, conflict resolution and meeting deadlines
Knowledge of Cisco technology, products and solutions platforms (access, IoE, video, switching, routing and system architecture) together with their current and future technology requirements is highly desirable
BS or BA degree in Engineering, Operations, Business or related fields
MS/MBA degree preferred

Senior VP Dio Client Fulfillment Manager Resume Examples & Samples

Data acquisition strategy and planning, including assisting in data discovery and initial feed construction
Direct management of the EAP Data Extraction, Loading and Transformation (ELT) COE, which focuses on the initial first time development of scripts or code to extract data from source systems, as well as design and execution of data standardization and/or normalization where needed by clients
Direct management of the EAP Analytics COE, which provides analytic resource staff augmentation or best practices to support client analytic project requirements where needed by clients
Management and allocation of project managers, where required, to track risks, issues and ensure on-time delivery
Interaction with Production Change & Control Management organization to support client efforts and project plans to promote sandbox analytics to production
Ongoing business process design improvements to streamline overall end-to-end fulfillment, along with feeding of requirements to the EAP Product Development organization where introduction of new tools / features can improve service delivery
Personnel management skills and experience (managing/directing employee workflow, evaluating/assessing performance, etc.)
Experience executing or managing data operations

Fulfillment Manager Resume Examples & Samples

Review, approve, and track monthly US forecasts to ensure supply covers expected demand
Ensure product lifecycles are managed from launch through closeout
Provide monthly production plans that support both forecasted demand and build capacity; work with production to adjust hours through the month
Generate Sales and Operations reporting for US region
Allocations/Product Availability
Serve as the internal single point of contact (SPC) for allocations on constrained club and ball products
Work directly with Sales and Materials to understand demand and supply, format information, and communicate clear direction and timing of product availability
Coordinate launch timing with input from Sales and Materials to ensure all PAR dates are communicated and met
Generate performance matrix for all pertinent areas. Highlight positive and negative trends and opportunities to improve our service levels
Own ATP process and ensure steps are taken to improve metric
Be willing to absorb ad hoc project work that further enhances TMaG’s movement into Lean environment
Ensure business maintains flow of work to shipping using pack and hold capability as necessary
Attend weekly conference calls with Strategic Accounts to ensure open items are addressed and visibility is gained for any potential challenges

Fulfillment Manager Resume Examples & Samples

Warehouse Supervision
General Housekeeping
Planning, organisation and discipline skills with the ability to lead and motivate a team
Good spoken and written communication, problem solving and maths skills
Good attention to detail
Relevant experience in a similar position back with demonstration of clear success previously
Highly proficient in Word, Excel and Stock Control/Order Management software
Awareness of legislation relevant to equal opportunities, environmental considerations and business ethics
Foundation degree HNC/HND in relevant subject or similar accredited qualification (Desirable but not essential.)
Morgan McKinley are acting as an employment agency and business in relation to this vacancy.**

Fulfillment Manager Firearms & Shooting Resume Examples & Samples

JDA/MMS, JDA Fulfillment, Evant preferred
Typical duties expected of supervisors: - Allocating & Scheduling Work - Promoting Teamwork - Coaching
Developing & Monitoring the Budget - Ensuring Workplace Safety - Disciplining
Training & Development - Develop Policies & Procedures - Reviewing & Correcting Work
Planning & Assigning Work - Interviewing Prospective Employees

Client Fulfillment Manager Resume Examples & Samples

Minimum of 3 years relevant management experience
Track record of leading successful client facing associates
Able to digest complex issues and develop creative solutions
Bachelor degree or equivalent work experience
Excellent Written and Verbal communication skills
Knowledge of Treasury Products and Systems highly preferred
Experience leading operational change
Green Belt Certification preferred

Fulfillment Manager Resume Examples & Samples

Provide vision and leadership for the fulfillment team to establish and direct the strategic and tactical goals, policies, and procedures to ensure they are aligned with company’s business objectives and improve mission-critical business needs
Carry out supervisory responsibilities in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing and planning the succession of associates. Plans and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities
Mentor and coach fulfillment specialists
Assign projects to associates
Serve as the liaison between fulfillment and the other departments within the organization
Assist with the Pick/Pack and Ship all Screening/medical supplies per established order process
Assist with Pick/Pack and Ship Health Management and Health Improvement Program supplies per standard order process
Assist with Pick/Pack and Ship Health Risk Assessments and Reports per defined process
Provide daily support to Document Center printing activity
Provide daily support in the processing of a variety of inbound mail & parcel receipts
Assist with the Restock inventory , returns and supplies per standard process
Perform Quality Assessment of all returned ScreenCalc Kits per defined guidelines
Ensures that inventory of packing and shipping supplies per defined guidelines and reorder as necessary are completed
Maintain a clean and safe work environment , including the daily removal of all cardboard recyclable materials
Provide cycle counting support for finance department on a monthly or as needed basis
Perform other tasks and duties as assigned
Bachelor’s degree in a related field preferred or the equivalent years of experience
4 or more years of fulfillment and inventory experience preferred; 2 or more years supervisor experience preferred
Strong computer background and experience and proficiency with Windows and Microsoft Office applications including at minimum Word, Excel, Power Point and Outlook
Strong leadership, team management, interpersonal and customer service skills including the ability to motivate others
Demonstrated knowledge of customer service concepts, practices, and procedures
Strong quality orientation including attention to detail, accuracy and thoroughness
Ability to work effectively with all levels of individuals both within HealthFitness and client companies
Strong verbal and written communication skills, including the ability to provide clear direction to others, and active listing skills
Ability to work independently, problem solve, and make decisions with limited supervision
Ability to adapt to frequent changes, delays, and unexpected events

Fulfillment Manager Resume Examples & Samples

Management and Planning: Plans and directs the inventory and distribution of products for a particular region and Distribution Turnkey Vendor location. Manages and executes performance metric goals and leads root cause analysis to enable continual improvement. Achieves worldwide excellence through change management and by driving process improvements, Drives analytics, delivers forecasting, budgeting and operations financial analysis
Customer Engagement: Acts as the focal point of communication with key stakeholders, including internal and external customers at all levels. Collaborates with Channel and Category teams and Global Supply Chain to develop and execute plans to achieve all business objectives. Responsible for leading 3PL operations’ execution in a manner that is compliant with MS Company policies and procedures and works as single point of contact for all internal customers on issue resolution
Process Execution: Assures the timely and efficient distribution of products in order to attain maximum profitability. Ensures inventory control, Microsoft/supplier system alignment and compliance with MS processes and SOX requirements
Security: Ensures Supplier meets or exceeds the Microsoft security requirements at all times
Subject Matter Expert: Serves as a functional expert in distribution, WMS/TMS systems, electronic data interchange, metrics and distribution processes. Creates and maintains strong cross functional teams and strategic alliances to achieve objectives. Develops and implements operational and financial KPIs for the performance of function. Collaboratively influences changes within supply chain and external vendors
Experience in distribution supply chain related functions including multi-channel retail, ecommerce, reverse logistics or manufacturer shipping direct to retail; Fortune 500 experience preferred
Experience managing internal or outsourced high volume distribution, on-site distribution center management
Management and proven ability of leading, developing and motivating a decentralized team
Experience with WMS systems and understanding of ERP, TMS, EDI and replenishment systems
Experience with MS Office Applications. advanced knowledge of Excel preferred
Responsibility for budgeting, P&L’s, and activity based costing
Ability to write, speak and present effectively and persuasively at all levels
Strong critical thinking and resolution in ambiguous situations
Self-driven initiative to gain and share a broader knowledge of supply chain

Client Fulfillment Manager Resume Examples & Samples

Minimum of 3 years of relevant management and/or leadership experience, preferably in a client facing environment
Working knowledge of bank policies, programs and procedures, HR and financial/accounting practices
Knowledge of Treasury Products and Systems
Ability to manage multiple and competing priorities
Highly collaborative, execution driven and works through influence and engagement
Ability to bring multiple stakeholders together, directly address issues to reach consensus & decisions, and demonstrate personal courage
Detail orientation while seeing the big picture

Fulfillment Manager Resume Examples & Samples

Interface with sales representatives, logistics, supply chain, planning and other departments regarding order backlog issues including, but not limited to, order hold releases, product configuration issues, shortages, expedites, etc
Daily interaction with manufacturing facility in U.S. regarding backlog fulfillment
Manage daily visibility of order activity with manufacturing partner
Provide required month-end and quarter-end support
Weekly/Monthly performance reports/metrics, KPIs
Process Sales Return Material Authorization
Prioritization of expedited orders on backlog
Identify and implement opportunities for automation and technology to enhance the Fulfillment process
Excellent written and verbal communication skills (English)
Bachelors Degree required, logistics or management degree preferred
5-10 years experience in high tech order management, planning or logistics
Well-organized; able to juggle multiple tasks and prioritize in a dynamic environment
Ability to operate in a fast-paced environment with moderate supervision
Knowledge of ERP systems (Netsuite preferred), MS Office (Excel & PowerPoint), Salesforce (SFDC)
Sense of humor!

Fulfillment Manager Resume Examples & Samples

Bachelor's degree or equivalent experience is required. Master’s degree is a plus
Minimum 5 years of experience in account management, business development, fundraising, cause marketing, project management or related field is required
Knowledge of donor database applications is required; Raiser’s Edge software experience and Smartsheet project management or similar software is preferred
Ability to prioritize, track and implement multiple tasks simultaneously; ability to deal well with a large volume of work while maintaining high quality and efficiency/timeliness
Demonstrated record of success in writing; outstanding communication skills, both written and oral - including the ability to create high level power point presentations, sponsor proposal, and write/create sponsorship after action reports and presentations on sponsor funded initiatives. Must be able to write and letters on behalf of Y-USA leadership
Strong interpersonal skills; demonstrated ability to work well with staff at all levels; ability to work both independently and within a team environment (departmental and cross-departmental)
Ability to deal with rapidly shifting priorities; quickly adapts to change, reacting professionally and effectively to incoming initiatives from sponsors and Y-USA leadership; exhibits comfort in working under deadlines
Must be self-motivated and a self-starter, ability to work independently and anticipate needs of Director, sponsors and cause partners
Must possess the ability to read and understand budget reports
Develops and manages project management calendar for each assigned account to ensure all contractual obligations are met or appropriately addressed; acknowledges sponsors as appropriate
Interacts with staff throughout Y-USA, remote locations and local YMCAs in order to implement cause marketing and sponsorship initiatives; interacts with senior executives from partnering corporations, local YMCAs and Y-USA
Monitors all projects, including timelines, goals/objectives, outcomes and budget spending for each assigned account
Gathers feedback and success stories related to each cause marketing initiative; writes narrative and budget reports after campaign closes. Ensures overall reporting (including photos, media samples, etc.) is compliant with sponsor standards
Oversees distribution of information regarding and related to assigned accounts to YMCAs; assists in writing and/or editing articles, announcements and other related products for YMCA publications and Web sites; coordinating sponsor approvals of all related collateral materials, as necessary
Serves as primary contact for assigned accounts, responding to incoming questions, concerns and solicitations; assists MarCom and Development staff in managing local YMCA communications and incoming questions related to national re-grant programs and related reporting requirements for assigned national accounts
Works with Y-USA research team to track data related to donor funded programs by designing feedback forms/surveys and other techniques for gathering research; manages data entry and analysis as assigned and necessary
Undertakes support responsibilities on existing and future YMCA corporate partnerships, as needed

Print & Digital Fulfillment Manager Resume Examples & Samples

Monitor/analyze industry trends, and internal material and marketing concept usage; build a pipeline of projects that continually improve processes, technology and migration towards a digital environment to increase the effectiveness of sales activities
Oversee vendor management to ensure business priorities are met and operating within budget and timelines; control vendor section, procurement, budgeting, reporting and quality measures
Identify cross-functional impacts during project/program implementation or change management
Identify opportunities to digitize processes from traditional marketing platforms
Work with Sales, Marketing and Compliance to develop, document and enforce compliance standards and regulatory requirements
Provide solutions for sales channels, advisors and agents to access content
Bachelor’s degree in business, marketing, finance or related field
Five years of experience in marketing operations
Experience managing print/fulfillment services within a large organization
Vendor management experience, including contract negotiations and establishing/maintaining KPI’s
Project management experience, including budget management, risk management and change management
Communication and interpersonal to articulate ideas and listen to diverse viewpoints
Relationship-building skills to collaborate with vendors, staff and stakeholders at all levels of the organization
Organizational skills and the ability to handle a high volume of print requests across multiple channels
Proficiency using MS Office, with advanced skills in MS Excel
Experience working with print and IT vendors
Experience using Salesforce or other CRM tools

Fulfillment Manager Resume Examples & Samples

Manages a budget for the Fulfillment area
Makes critical decisions when supplies do not arrive in a timely manner due to the carrier
Updates and maintains internal systems with shipment information
Maintains accurate Supply Balance entries through NetSuites
Packs and unpacks supplies and equipment securely and effectively
Tracks shipments to include proof of delivery
Effectively communicates with and updates screening staff with shipment details and/or changes/special instructions
Maintains inventory and quality control tests as needed
Assists with miscellaneous duties as assigned
2-3 years customer service experience
1-2 years of management and/or supervisory experience required
Strong knowledge/experience working in NetSuite
Strong knowledge of Microsoft Office (Excel, Word, and Outlook)
Strong knowledge of math and logistics required
Works well individually and as part of a team, and maintains an upbeat, positive attitude
Ability to multitask in a stressful environment

SBA Fulfillment Manager Resume Examples & Samples

Minimum 5 years experience with strong knowledge of SBA programs, operational requirements
The ideal candidate will have a minimum of 5 years experience in Business or Commercial Credit, Credit Administration, Underwriting, and/or Operations; experience as a Business or Commercial RM or PM
Strong knowledge of Business or Commercial Banking credit policies and regulations
Intermediate skills in Microsoft Excel, Word and PowerPoint; Advanced skills in Excel preferred
Bachelors degree in Accounting, Business, or Finance or Equivalent Experience
Exceptional organization, multi-tasking, decision-making and problem solving skills
Strong partnership and team building skills

Output Fulfillment Manager Resume Examples & Samples

Assist in developing the area's business and staffing plans
Ensure all performance standards are met or exceeded
Participate in the budgeting process
Assist with implementing and upholding company policies and procedures

Country Fulfillment Manager Resume Examples & Samples

Act as Supply Chain Point of contact for SC related topics from Country category
Analyze Country Performance, make order proposals and drive gap closing activities for Revenue / MS
Build trust with the Country/EMEA Category, DBM teams and other SC teams and maintain a positive relationship
Ensure our processes and reports are aligned, as much as possible from a technical perspective, to the customer’s needs
Continuously improve the processes by simplifying them and increasing the execution speed
Support Sales Ops/Country Category with all the Supply Chain related escalations
Actively communicate Supply Chain constraints/availability to customers
Support X-org projects by actively participating and providing valuable feedback
Typically 4-6 years of experience in a supply chain function
Broker's license and/or 4-6 years of experience in a customs/global trade function
Strong understanding of supply chain processes (plan, source, make deliver)
Very Strong communication and influencing skills; mastery in English and local language
Proven relationship management skills
Strong knowledge of Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling
Strong project management skills to lead cross-functional teams; recognized as Subject Matter Expert
Strong business acumen and technical knowledge within area of responsibility
Strong Understanding of HP's overall supply chain strategy
Extensive understanding of Material Requirements Planning (MRP), Available to Promise (ATP) and master scheduling
Good understanding of national and international trade requirements to align customs/trade function with business objectives
Thorough knowledge of inventory analysis
Developed leadership skills including team-building and conflict resolution and management

Fulfillment Manager Resume Examples & Samples

Managing combined customer deliverables from all elements of the supply chain (manufacturing, CFC, Shipping, etc..) to deliver required solution to customer on committed date
Optimizing revenue attainment / linearity within and to agreed revenue outlooks, driving improved linearity across all solution areas
Ensure we meet agreed Budapest inventory plans and pulse updates
Ensuring that an integrated delivery plan is developed across supply base to support customer dates whilst minimizing outbound freight costs
Team Management – Team Coaching, time keeping, reviews and Quarterly ASPIRE Checkpoints
Continuously work to drive process improvement within operations
University Diploma
Fluent in English and Hungarian
Minimum 5 years of experience in Customer Fulfillment, Order Management, Customer Support and interaction or relevant
MS Office, Use of Systems, General knowledge of Customer Support processes
Good Problem Solving and Analytical skills

License Fulfillment Manager Resume Examples & Samples

Review submitted contract and order forms for completeness, accuracy, and conformance to AppDynamics sales order acceptance policies
Process contracts and orders and ensure clean bookings in compliance with company policy
Manage provisioning/delivery issues including timely delivery of product
Responsible for daily/monthly audits of all Compliance reports
Coordinate with Rev Ops Deal Desk to enforce best practices around deal structure, order form guidelines, and all other pre-sale processes for a smooth booking process
Possess strong level of expertise in SFDC Application
Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base
Contribute ideas and innovations to improve upon existing systems, work processes and procedures
Establish strong relationships with Sales, Collections, Compensation, Rev Rec., Legal, and other internal resources as appropriate

Assisstant Fulfillment Manager Resume Examples & Samples

Build strong working relationships with key people both internal and external
Coordinates, directs, monitors, trains, and evaluates the daily work activities of Coordinators and Fulfillment Agents
Oversees the overall work activities of the Fulfillment department
Maintains high performance levels and meets/exceeds fulfillment goals
Provide positive leadership by example through demeanor, and interaction with others
Create and complete reports timely and accurately
Communicates with Client Facing Teams and other key personnel throughout the country
Determine needed fulfillment coverage to predict and project headcount in peak volumes to handle anticipated workloads
Re-deploys staff as needed to accommodate changes in volume
Answer questions/provides guidance to staff on procedural questions and problems
Works with department leaders to resolve difficult and complex problems/complaints
Be able to learn and work with many different kinds of systems
Alerts Senior Management of problems, operational issues or staff concerns requiring her/his attention
Monitors individual performance levels and metrics on a biweekly basis
Monitors overall performance of staff against desired quality levels, and determines needed corrective actions
Meet/exceed and maintain service and quality levels as assigned by management
Monitor and predict budget expectations
Manage and maintain inventory and determine the best vendor to purchase supplies
Prefer three (3) years of supervisory/management experience in a customer service environment as well as a proven track record for managing
Must have strong communication and interaction skills; the ability to work under pressure in a fast –pace environment; and strong leadership and team-development skills
Candidate must be proficient within a Microsoft Windows environment
Candidate must have flexible availability including nights, weekends, and holidays

Cbps SG Fulfillment Manager Resume Examples & Samples

Minimum 1 year working experience as CitiPhone Officer
Able to work on stretched hours or overtime if there is a requirement
Ability to handle work pressure
Good communication in English (writing & speaking) and follow-up skills
Team player and self-motivated
Good attendance and punctuality report
Less defects and good product knowledge

Partner Fulfillment Manager Resume Examples & Samples

Management of daily manufacturing operations, long term and short term forecasts, reporting and metrics of all fulfillment partners and materials suppliers to ensure that we provide appropriate guidance for our mutual success
Serve as the primary contact for multiple partners and or product lines as well as monitor partner SLA’s and reporting requirements. Ensure that the partner and supplier performance objectives align with the contract terms & conditions
Work with Marketing, Product Management and new or existing partners to develop and launch new and upgraded products
Perform ad-hoc analysis to identify opportunities to improve partner performance in quality, execution and costs for the organization
Review daily exception reports to identify existing or potential issues
Manage, track, and resolve fulfillment issues with partners’ customer service departments
Work effectively within the partner management team to accomplish planned and unplanned projects within agreed upon timelines
Assist in managing project timelines for the team
Occasional travel to partner locations
Minimum Bachelor’s degree with an emphasis in Business, Operations, Supply Chain or Industrial Engineering preferred
Manufacturing and Supply Chain experience
Exceptional project management and communication skills. Ability to multi-task and complete projects by deadlines provided
Strong analytical skills and excellent Microsoft Excel knowledge
Be able to identify patterns and unusual trends in data
Ability to work efficiently and accurately in teams as well as individually
Experience in retail, manufacturing and customer facing environments are beneficial
Proficient in MS Office with extensive experience with MS Excel
Tableau, R, and/or SQL skills a plus
Team-oriented with excellent analytical, communication and interpersonal skills along with a 'hands on' attitude
Must be proactive and very organized

SME SBA Fulfillment Manager Resume Examples & Samples

Minimum 5 years experience with strong knowledge of SBA programs, operational requirements, and process & procedure
Credit underwriting experience
Basic computer literacy in Word and Excel
Detailed knowledge of SBA program requirements
Strong partnership and teambuilding skills

Fulfillment Manager Resume Examples & Samples

Manages all functions and activities of Fulfillment Department
Ensures business requirements are met for all areas of the fulfillment operation
Trains, mentors and helps develop an engaged and diverse procurement team that will ensure the highest level of service, productivity and quality
Implements processes, procedures and/or changes for improvement
Develop department operations policies and communicate information to staff
Research and recommend new procedures and/or technologies to improve service levels
Schedules team members to effectively operate procurement activities
Create and maintain effective training programs for procurement team to continue ongoing training
Maintain knowledge of the sales floor and fresh departments
Interview, select, coach, train, manage and develop the performance of the department
Create a positive work environment for all team members and foster strong company culture
Plan, develop and implement department health and safety, and security programs and activities
Minimum of one year managerial or supervisory experience in a grocery retail environment
Ability to work a flexible schedule, including nights, weekends and holidays
Knowledge of MS Office Suites and/or software applications related to job functions

Fulfillment Manager Resume Examples & Samples

Interface with customers, sales representatives, logistics, supply chain and other departments regarding order backlog issues, including but not limited to order hold releases, product configuration issues, item number discrepancies and missing valid purchase order requirements
Manage daily visibility of order activity through NetSuite system
Provide required month-end and quarter-end support for B.V. fulfillment
Weekly/Monthly performance reports/metrics
Handling shipment requests and update NetSuite & Salesforce systems
Bachelor’s Degree required, logistics or management degree preferred
5-10 year’s experience in high tech order management, planning, logistics, trade compliance, materials management or customer service

Global Materials Fulfillment Manager Resume Examples & Samples

SIOP Supply: Capacity & Inventory
Inventory Management Steps: ABCQ, PFEP, Replenishment Design, Inventory Playbook, Inventory Forecasting, RCIP, & weekly Follow-up
Capacity Management: Capacity models, RCCP, with ties to SIOP sale and inventory
Regional Fulfillment: Functional lead for regional leads to ensure replenishment design is followed
Materials Strategy Deployment and Continuous Improvement
Metrics attainment and ERP Health
Organizational development of the direct team, and functional Regional team members
Launch and Manage a Global Inventory Council to drive continuous improvement of tools and process, share best practices, develop the team members, and drive improved business performance
Manage a direct team of two senior Materials resources and functional team of 4 Regional Central Planning leads and a TBD list of SSC analysts
Monthly execution of the Inventory forecasting and execution cycle, aligned with SIOP. This includes the monthly rolling inventory forecast
Monthly execution of the Capacity forecasting and execution cycle, aligned with SIOP, including deployment of RCIP and SIOP capacity models
Annual execution of the Global ABCQ and PFEP cycles, aligning within sites and across sites globally, ensuring that all details are documented in the Inventory Playbook
Designing and deploying standardized replenishment models and tools that align with the ABCQ and PFEP while delivering required DOH and OTD expectations
Accelerating the Global deployment of consumption base planning and Pull systems, including the deployment of Supplier Vis, MFG Pro Min-Max, etc
As a leader, this position requires an effective deployment of the Eaton Leadership model. The Materials Systems Manager must be an effective leader with professional presence and skills at developing individuals, setting goals and holding people accountable, leveraging resources, communicating effectively, and building organizational capability
Bachelor’s Degree from an accredited institution is required
Minimum 5 years of experience in one or more areas: (Supply Chain, Manufacturing, Engineering, Materials or Logistics)
Minimum 2 years of experience working with a major ERP system (e.g. Oracle, SAP, QAD), databases, and data warehouses
APICS CPIM certification
MBA or Master’s degree in Operations / Materials Management, Supply Chain
Experience with driving business process improvement initiatives
Experience in a leadership role in driving change in the organization
Excellent interpersonal relationship building and team work skills
Ability to lead a global team in the development and implementation of initiatives in a highly matrixed environment
Highly advanced analytical and cognitive skills
Strong project management experience with demonstrated history of driving accomplishments through a team
Demonstrated ability to analyze, interpret and document complex business processes and systems
Advanced understanding of SIOP, Inventory management, scheduling, capacity planning, & materials replenishment,
Expertise in aligning business challenges to an IT systems design
Experience with system programming languages (e.g. SQL, Visual Basic)
Proficiency in using Visio, Power Point and Excel

Fulfillment Manager Resume Examples & Samples

2+ year of management/supervisory experience
Flexible to work any/all shifts, schedules, hours and areas including weekends, nights and holidays as needed
Experience managing across various employee levels, days, and shifts (preferably multi-shift)
Excellent interpersonal, organizational, and decision-making skills
Ability to work with people in fast-paced environment as well as ability to work independently
Exemplary attendance and punctuality record

Fulfillment Manager Resume Examples & Samples

Provide leadership to the production floor that promotes a positive work environment and delivers reliable, consistent and profitable results
Track/measure employee productivity and performance in all areas of production using objective data on an ongoing basis
Track/measure work quality in areas of production
Set performance level goals and update on an ongoing basis to create a culture of continual improvement with engaged and accountable employees
Create and maintain workflows that utilize our technology investments to increase productivity and reduce costs
Responsible for creating, following and executing proper maintenance programs for the facility and all equipment to minimize down time, maximize throughput and control expenses
Constantly update the staffing and workflow as new jobs are created, proofed, approved, move throughout production and are shipped in coordination with the schedule provided by the Scheduler
Maintain appropriate staffing levels in all areas of production and adjust as necessary for drops and spikes in sales to ensure profitability
Recruit production employees as necessary and maintain contacts that will allow us to add employees during peak periods
Review and correct job costing reports for performance and cost discrepancies
Be proactive in the production process to identify and correct problems ahead of time in order to minimize costs and increase productivity
Communicate job changes, production progress, and delivery delays with the Scheduler, Sales Representatives, CSR’s as necessary
Respond to inquiries about job progress and schedules
Present solutions when encountered with problems
Ensure that all company policies are followed
Train employees as necessary
Help administer environmental, health & safety program for the entire facility
Actively involved and engaged as a leader in all areas of the company

Fulfillment Manager Resume Examples & Samples

Maintain health and safety standards within area and promote a positive health and safety culture on site
Lead, motivate and support a large team within a time-sensitive and demanding environment. This will include the setup and implementation of career development plans for all direct reports
Be a Subject-Matter Expert on larger processes and activities within the fulfilment centres, i.e. 5s audits, alignment with Standard Work procedures across the network
Management of the timely data collection to update operations metrics on an hourly basis, in an inventory control and systems environment, to achieve productivity targets, reduce cost per unit, eliminate errors and thus deliver excellent customer service
Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Manager) on staffing plans, schedules and performance levels to enable the Fulfilment Centre and the broader Operations network
Implement change and contribute in cross-functional Six Sigma initiatives within your site and the broader Operations network
Drive continuous process improvement and make our customer experience better than ever
Have experience in leading large and diverse teams
Have excellent communication skills, both verbal and written
Be competent in two or more production or supply chain areas, with an impressive track record in a similar fast- paced logistics, distribution, manufacturing or engineering environment
Have a sincere bias for action and be passionate about achieving results and driving production through efficiency and process improvement
Possess the ability to manage detail, establish root cause and be able to extract and analyze data. Must be able to demonstrate effective problem-solving and analytical capability
Thrive on change, inclined to operate with flexibility and commit the time required to get the job done
Work shifts, including weekends, in an operational 7/365 environment

Materials & Fulfillment Manager Resume Examples & Samples

Establish a vision for Lean supply chain & execute the same in partnership with Sourcing, Shed Operations & Suppliers
Responsible for material planning, fulfillment and inventory metrics across the MSA
Set strategic direction for planning and scheduling activities within the organization. Provide leadership in using advanced planning tools to model, simulate, and release optimized material plans to the organization
Ensure parts availability to meet customer OTD and drive Inventory turns improvement
Enable shed materials team to maximize parts availability to minimize downtime of Locomotives during maintenance activities
Coordinate import & export operations for new & remanufactured parts to ensure customs compliance, optimal cycle time and material availability
Deploy Lean and Six-Sigma methodology to simplify and improve material transactions
Exhibit outstanding leadership and effectively communicate well with all levels of the organization including senior leadership
Proven ability to drive change in a matrixed environment
Prior experience of setting up Materials stream for a large greenfield/brownfield facility
Hands on experience in ERP, preferably Oracle across the Planning, Purchase & Inventory modules

Fulfillment Manager Resume Examples & Samples

Managing daily operations of end to end fulfilment process of receiving, put-away, picking and packing, shipping and returns handling
Effective control and implementation of HSSE policies and inventory management, cycle count, loss control and keeping proper documentation of processes
Ensuring a 5S environment and safety culture is inherent in the operations
Managing change effectively through constant process improvements and technological innovation of fulfilment methods and strategies
Exploring and driving efficiency of each and every fulfilment activity
Managing core KPIs are met and exceeded consistently, investigate performance issues and take corrective actions to address gaps
Ensuring proper upkeep and maintenance of equipment and systems
Developing and maintaining a high performance team

IT Request Fulfillment Manager Resume Examples & Samples

3-4 years commercial or public sector experience Background in strategy formulation, process design, and information modeling
Broad industry and commercial experience. Broad understanding of core business processes of focused domain. Educational degree preferred
IT product background to include but not limited to desktops, thin clients, cabling, phones, VTC type equipment
Familiar with procurement of components and services within the DOD 5000 acquisition process and DoD purchasing regulations
Ability to work on multi-functional teams in a fast-paced development environment

Fulfillment Manager Resume Examples & Samples

Interface with customers, sales representatives, logistics, supply chain, planning and other departments regarding order backlog issues including, but not limited to, order hold releases, product configuration issues, shortages, expedites etc
5-10 year’s experience in high tech order management, planning, logistics, materials management or customer service
Prior start up environment experience desired
Knowledge of ERP systems (NetSuite preferred), MS Office (Excel & PowerPoint), Salesforce (SFDC)

Download Fulfillment Manager Resume Sample as Image file