Field Quality Engineer Resume Samples

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A Bogan

Andreane

Bogan

4480 Ryann Mountain

New York

+1 (555) 589 2878

4480 Ryann Mountain

New York

Phone

p +1 (555) 589 2878

Experience Experience

Boston, MA

Field Quality Engineer

Boston, MA

Kemmer-Zemlak

Boston, MA

Field Quality Engineer

Improve customer score card and performance metrics values to ensure smooth business
Execute cases and provide detailed status reports
Support customer quality continuous improvement initiatives and Safe Launch support as indicated by Harman management
Drive closure to corrective actions as they pertain to reported field failures in order to improve quality performance levels
Knowledge of project management principles
Several years of expertise in technical work at dealerships or at MBUSA
Develop plans/ projects from conceptualization to implementation

Phoenix, AZ

Nexperia Field Quality Engineer

Phoenix, AZ

Gusikowski-Dickinson

Phoenix, AZ

Nexperia Field Quality Engineer

Managing PCN process and closing issues at customers by proper explanations of PCN content and convincing customers
Train Quality Engineer at distributors through training and Q&A of daily supports to them
Provide technical support to Product Engineers and Process and Quality Engineers for finding root causes related to performance, quality or product improvement
Provide detailed status reports for management and executives
Execute cases all over the world and provide detailed status reports
Constant improvements of quality performances of our products
Coordinate the engineering testing laboratory/test stands (Technicians workload, budget for operation and laboratory improvements)

present

Dallas, TX

NPI Mfg & Field Quality Engineer

Dallas, TX

Cummerata and Sons

present

Dallas, TX

NPI Mfg & Field Quality Engineer

present

Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment
Follows all checklists and procedures, including safety
Gathers operational and test data and evaluates results
Uses knowledge of how related teams impact achievement of objectives
Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer (internal and external) problems
Works with New Product Introduction team upfront on lessons learned from previous systems to drive prevention. Also, works with cross-functional team on closure of quality issues found during build (known as manufacturing NC) and during install process (known as Field NC). Ensures quality data integrity
Develops methods and parameters, project methodology and/ or project proposals

Education Education

Bachelor’s Degree in Engineering

Texas A&M University

Bachelor’s Degree in Engineering

Skills Skills

Good knowledge of quality management tools
Excellent communication skills and be able to present professional image while working with the supplier community
Computer proficiency in MS Office and Auto Cad or Solid works
Strong analytical skills and Excel knowledge
Able to create and maintain good cooperation
Excellent interpersonal and communication skills
Able to work under pressure
Experience:One or more years of directly related professional-level Engineering experience.
Ability to obtain a U.S. Security Clearance
Time management: the ability to organize and manage multiple priorities

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11 Field Quality Engineer resume templates

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Field Quality Engineer Resume Examples & Samples

Support and maintain policies and practices related to manufacturing support of field failures at customer assembly plants and quality initiatives related to product application in vehicles
Responsible for field containment and rework activities, such as product software reflashing and assembly plant yard-hold management, which result from product issues already installed into vehicles
Analyze, compile, review and regularly report customer quality metrics such as PPM/ 0km performance; develop presentations for quality reviews by both Harman and customer management groups
Compile and analyze field data to prioritize reduction of design, process, software and NTF (No trouble Found) field returns
Drive closure to corrective actions as they pertain to reported field failures in order to improve quality performance levels
Represent Harman at customer meetings, conferences and training on behalf of the manufacturing plants and effectively deploy the information throughout the organization. Assure Harman is current with customer quality policies
Responsible for equipment inventory and updates for field quality tools including but not limited to; updating software tools, purchasing new equipment in order to maintain onsite technical support
Support customer quality continuous improvement initiatives and Safe Launch support as indicated by Harman management
Support manufacturing quality onsite at Harman manufacturing locations as needed
Complete other projects and activities as assigned by Customer Quality Manager
Bachelor’s degree and 3+ years of related experience in quality, electronics or manufacturing engineering
Quality Engineering and Manufacturing Engineering Knowledge – Knowledge of the principles and procedures related to Manufacturing Quality Engineering, electronic & mechanical manufacturing, problem solving and corrective action disciplines
MS Word, Excel, Outlook, PowerPoint
Drive for Results, Team Player, Change Orientation, Customer Focus, Self Awareness, Enthusiastic, Reliable, Responsible, Dependable, Able to Plan & Organize, Cooperative, Self-Disciplined, Thorough, Achievement Oriented, Stress Tolerance, Project Management Skills, Presentation Skills, Listening Skills, and Communication Skills
Manufacturing process discipline, Hyundai / KIA systems knowledge, Electronics/Software knowledge, ISO 14001 and TS 16949 policies
ASQ, CQE, Six Sigma Green Belt
3+ years of technical acoustic/electronic experience or software development
Korean Language proficiency

Field Quality Engineer Resume Examples & Samples

Collaborate on test case creation for new Amazon digital devices with focus on Wi-Fi and 3G/LTE technologies
Execute cases and provide detailed status reports
Investigate and troubleshoot technical issues and consult with Dev teams to engineer solutions and fixes. Collect and analyze many different types of log files using several different recording tools
Provide detailed status reports for management and executives
Identify process improvement needs and develop solutions and procedures, including the use of programming and scripting automation, to improve test efficiency
Collect and review user experience-based metrics to find engineering defects in software and then devise solutions
Provide support to customer service when customer complaints require engineering consultation (primarily in the area of radio connectivity)
Travel within the US and in foreign countries and test for multiple days. (up to 50% travel could be required)
Work as an individual contributor but also as a Test Lead for large-scale global test projects
High level of written and verbal communication skills which may be called upon to lead meetings with external partners
B.S. in Computer Science, Electrical Engineering, IT, or related field
3 years of experience in quality assurance/testing/technical support, or related activitiy
Must have knowledge of Wi-Fi networks,WAN (GSM/UMTS/HSDPA/LTE) and TCP/IP network data flow
Must have understanding of database filtering in SQL. Knowledge of error database and database filtering
Knowledge of UNIX/Linux/Android operating systems preferred
Skilled in automation and test scripting using Java, Shell scripting, Python, -Ruby On Rails, or other programming languages
Familiarity with UIAutomator, Appium, or Monkey
Understanding of Software Development Life Cycle (SDLC)
Experience working in telecom industry

Field Quality Engineer Resume Examples & Samples

Understanding and communicating in local language, basic experience in production processes and use of measuring (gage, micrometer) tools. English is an asset
Vocational or related degree in production
In addition, previous work experience on the relative field is considered an asset

Field Quality Engineer Resume Examples & Samples

Constant improvements of quality performances of our products
To be the connection between quality organization and Customer Service
To drive QES data analysis to identify root causes of failures and ensuring the implementation of the appropriate corrective actions
To identify and support actions for Warranty Cost Reduction
Dedicated focus on the reduction of the detractors models and on the NPS improvement
To support the develop of new products
To promote benchmarking and best practice within the quality organization
Deep analyze QES data Ownership of the Quality Action plan and follow the implementation of the activity with the related department
To prepare the Q report at factory level
To lead the “field quality meeting” at plant level To be factory reference for the Customer Service
To manage the service partnering with the assigned cluster
To facilitate communication between the service partner and the other plants
To analyze AIR data and cooperate with Safety Team
To support the BU preparation for SCR, WC and detractors
To analyse warranty cost data and identify action for their reduction
To prepare the SCR exp. for new products
To support DFMEA/SQFD in cooperation with R&D
To support the field tests activities
To manage the return of defect parts and appliances from the field
Good knowledge of quality management tools
Strong analytical skills and Excel knowledge
Open-minded, proactive personality
Able to create and maintain good cooperation
Fluent Polish and English is a must

Field Quality Engineer Resume Examples & Samples

Bachelor of Science degree in Engineering from an accredited Engineering program, or a Bachelor Science degree in Physics from an accredited program
Seven or more years of relevant experience in an engineering discipline or related technical activities
Five or more years of experience in a quality engineering or related supplier quality role
Ability to lead quality improvement efforts
Demonstrated understanding and knowledge of Quality tool usage
Ability to evaluate situations, determine corrective measures, plan and lead suppliers to execute plans to meet customer deliverables

NPI Mfg & Field Quality Engineer Resume Examples & Samples

Works with New Product Introduction team upfront on lessons learned from previous systems to drive prevention. Also, works with cross-functional team on closure of quality issues found during build (known as manufacturing NC) and during install process (known as Field NC). Ensures quality data integrity
Performs startups through Tier III including process qualifications with assistance for selected key NPI systems. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools
Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate
Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations
Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime
Strong program management skills, including influence without authority, influencing, collaboration, driving large team meeting, publishing meeting minutes, tactical and strategic planning. Frequently presents to cross-functional team and top executives on Quality status, key challenges and next steps to drive quality improvement
Follows all checklists and procedures, including safety
Evaluates and communicates technical and operational content in a clear, concise and comprehensive manner
Handle conflicts in constructive manner

Nexperia Field Quality Engineer Resume Examples & Samples

Responsible for closing Quality related complains at customers. Taking ownership to close issues through understanding expectations from customers, interpreting customer’s requests appropriately and interface with internal stakeholders
Responsible for Design Review at Japan Auto customers. Leading preparation of Design Review documents and check sheets. Bridge the gap between available standard data (PQP/PPAP) and specific data requests from Japan Auto customers
Responsible for technical Q&A from customers and distributors, including answering questions for reliability issues
Attend customer audits to factories. Drive qualification process successfully at customers by understanding the customer‘s qualification criteria and provide necessary information
Responsible for preparation of Sustainability related documents such as RoHS including ICP data, Degradation letters, Conflict mineral reports, BCM(Business Continuity Management) Survey
Managing PCN process and closing issues at customers by proper explanations of PCN content and convincing customers
Train Quality Engineer at distributors through training and Q&A of daily supports to them

Field Quality Engineer Resume Examples & Samples

Be THE Customer quality advocate for the assigned Customers
Drive a positive Customer perception of NXP´s Quality
Execute the CQI reduction plan for the assigned Customers by:o performing failure verification with the Customer to be able to identify the failure causeo enable Customer engineers / technicians to perform an effective initial evaluation of NXP deviceo assist the Customer in the resolution of Customer caused issues (e.g. ESD/EOS protection, parts programming, etc.)o applying a diligent CQI data analysis for every return reported by the Customer to fully understand the device historyo identify any repeat occurrences possibly during FFV and data miningo closing non- justified incidents in the field
Lead resolution of correlation analyses:o closely work with Customer and NXP PE, Design and FAE teams on device failure correlationo characterize the part failing behavior in the Customer’s application to translate to NXP’s EVB§ actively drive a continued lessons learned approach within the FQE organization:o ensure excellent data reporting within the CQI systemo share key lessons learned with the FQE community to drive capability enhancement
Represent the assigned Customers within NXP, and vice-versa:o communicate Customer´s Quality perception of NXP to all key stakeholders on a frequent basiso actively participate in CFT meetings (where applicable)o own the scorecards of the assigned Customers, communicate scorecard and content on a real- time basis, and ensure proper action item follow-up to improve the metrics and enhance the Customer perception.§ responsible for acquisition, implementation and maintenance of the required tools to ensure excellent FFV capability
Degree in Electrical/Electronics Engineering or Physics
Proven track record of excellent communication skills
Ability to work independently in the field
Good understanding of device- and ECU test philosophies
Practical knowledge of high level and assembler programming languages
Good understanding of analog and digital measuring techniques
Ability to work in and lead a regional team
Excellent people leadership/development skills
Ability to work in a complex and demanding environment
Flexibility and ability to react quickly to support customers, incl. short notice travel

Field Quality Engineer Resume Examples & Samples

Basic understanding of automotive engineering practices, preferably with a hands-on background in the automotive industry
Experience:One or more years of directly related professional-level Engineering experience
Thorough computer knowledge such as word processing, spreadsheets and other PC and Mainframe applications as necessary to resolve problems in day to day business situations

Field Quality Engineer Resume Examples & Samples

Coordinates the activities of internal departments (Manufacturing, Engineering, and Finance) with contractors in the field as needed to drive resolution of customer problems in a timely manner
Create and maintain detailed job files in the SAP quality module
Negotiate and Review field labor issues to determine validity prior to payment authorization
Review BOM’s and purchase orders for errors
Review customer Return Material Requests through Electricals Testing and Analysis to approve/deny according to established procedures
Travels to job sites to diagnose issues and document root cause and options for resolution
Generate and track replacement orders and communicate resolution strategy
Communicate Quality Issues through Analytical Data and Reports to Divisional and Manufacturing Quality Teams
Analyze requests to determine the root cause or collaborate with engineering team to achieve resolution
Research questions and problems using available information resources
Escalate project roadblocks and work to resolve issues to bring projects to closure
Bachelor’s Degree in Engineering from an accredited institution
Minimum of 1 year of experience in a customer facing role
Minimum of 1 year of experience in electrical or electronic products
Relocation assistance is not available for this position. Only candidates within a 50 miles radius of Peachtree City will be considered
1 year experience supporting Lighting products
Team player showing self-motivation, requiring minimal direct supervision
Ability to work on multiple tasks, remain focused and reach a resolution
Experience with leading Structured problem solving activities (8D)
Proficient knowledge of Windows Operating Systems and Microsoft Office
Well-developed analytic ability and troubleshooting skills
Well-developed written and oral communication skills
Well-developed interpersonal skills

Field Quality Engineer Resume Examples & Samples

Works with Field Services, Manufacturing representatives, or other professional and technical personnel at commercial, industrial and other establishments to support Field Reliability performance assessment and improvement of AERCO products
Obtains and examines basic reliability failure data from field studies and/or the data base and correlate the data for analysis using engineering techniques, principles and procedures
Develops field reliability metrics and maintains performance data for Management review
Provides technical support in the form of strategic reliability practices such as failure analysis, suggested technical repair procedures, reliability improvements, PM optimization, etc
Work closely with Value Streams and Engineering teams to assure common understanding of issues and drive material, process, and design improvements to optimize field performance of AERCO Products
Provides feedback loops to a variety of functional areas including Engineering, Quality, Product Managers, Value Stream Managers, and Technical Service personnel
Provides feedback of corrective action to Technical Service, Product Line Team and all Training/O&M Documentation
Participates on new product development teams to ensure potential problems are avoided or minimized in new products
Maintains knowledge of plant's processes, techniques, tools, materials, machines and equipment
Models AERCO business goals for quality and customer focus by successfully fulfilling the role of a functional team member
Models AERCO business philosophy by demonstrating respect for coworkers on a daily basis
Time management: the ability to organize and manage multiple priorities
Strong customer service skills and orientation
Computer proficiency in MS Office and Auto Cad or Solid works
5+ years of experience in the HVAC or plumbing industry

Field Quality Engineer Resume Examples & Samples

Be the customer’s key contact and interface for all quality and reliability related aspects
Act as focal point for all quality related customer communications (internally and externally)
Ensure Ingersoll Rand products meet or exceed both business and customer quality and reliability requirements
Provide technical support to Product Engineers and Process and Quality Engineers for finding root causes related to performance, quality or product improvement
Coordinate the engineering testing laboratory/test stands (Technicians workload, budget for operation and laboratory improvements)
Lead problem resolution teams and be primary interface to the customer on quality and reliability issues. . Lead improvement on Warranty and Concessions indicators. By the use of quality tools and data analysis technics will help to identify root cause of problems and potential resolution
Develop key customer relationships on all levels with the customer
Improve customer score card and performance metrics values to ensure smooth business
Actively drive customer quality improvement programs as well as the advanced products quality planning for new products (APQP / safe launch)

Seniro Field Quality Engineer Resume Examples & Samples

Be the Customer quality advocate for the assigned Customers
Drive a positive Customer perception of NXP's Quality
Execute the CQC reduction plan for the assigned Customers

Field Quality Engineer Resume Examples & Samples

Identify new quality issues or unjustified warranty claims by analyzing field parts
Develop and implement new testing procedures and testing tools
Negotiate acceptance rates and vendor compensation with suppliers
Train and supervise MB and Pinnacle technicians responsible for parts testing by familiarizing them with testing procedures and processes
Interact with MB Van, MBC and MBUSA engineers, generate reports about test results
Identify process weaknesses of existing processes and find optimizations for them
Installation and maintenance of existing and new testing equipment
Collect data and establish facts and identify trends and variances
Integrate information from a variety of sources with varied levels of complexity
Review and interpret and evaluate statistical information
Formulate and test hypotheses for the purpose of forecasting outcomes
Create statistical analysis
Develop plans/ projects from conceptualization to implementation
Bachelor’s Degree (accredited school) or equivalent work experience with emphasis in: Business Administration, Computer/Information Science, Economics, Engineering, or Statistics
Several years of expertise in technical work at dealerships or at MBUSA
Broad expertise in automotive repair procedures, focus MB cars
Certified Master Technician (ASE)
Certified Quality Analyst (CQA)

Field Quality Engineer Resume Examples & Samples

Bachelor’s degree in Business Administration, Computer/Information Science, Economics, Engineering, Statistics or a related field
3+ years of experience. Preferably in the areas of automotive and/or business
3+ years of expertise in technical work at dealerships or at MBUSA Broad expertise in automotive repair procedures, focus MB cars
Proficient Knowledge of principles and methods for curriculum and training design, including adult learning theory, teaching and instruction for individuals and groups, and the measurement of training effects
Proficient Knowledge of parts and accessories businesses, marketing strategies and other business practices
Comprehensive Knowledge of processes, quality control, costs, and other techniques in order to achieve maximum efficiency
Comprehensive Knowledge of accounting standards, statistical analysis, precision measurement, and process capability
Knowledge of Agency/Vendor management and budget management
Certifications Required - Certified Master Technician (ASE) and Certified Quality Analyst (CQA)
Possess strong analytical and project management skills
German and/or Spanish language skills considered a plus

Field Quality Engineer Resume Examples & Samples

. Knowledge of error database and database filtering including knowledge of SQL queries
Candidate must have a EU/EEA passport and the right to work in Ireland and elsewhere in Europe without restriction
Knowledge of at least one other EU language desirable

Field Quality Engineer Resume Examples & Samples

Degree in a technical discipline (i.e., engineering, computer science, quality assurance) with extensive Quality Engineering experience. In lieu of degree candidate must have extensive progressive experience in Quality Engineering
Proficient in using common software (MS Word, Excel, Power Point, Project, etc.)
Demonstrated written and oral communication skills at all levels of the organisation
Experience using specific software/management tools including ECATs, PDM, One Source, SAP, etc

Field Quality Engineer Resume Examples & Samples

Execute cases all over the world and provide detailed status reports
3 years of experience in quality assurance/testing/technical support, or related activity
Knowledge of Wi-Fi networks,WAN (GSM/UMTS/HSDPA/LTE) and TCP/IP network data flow
Knowledge of error database and database filtering including knowledge of SQL queries

Field Quality Engineer Resume Examples & Samples

Minimum 2 years related work experience
Experience in product inspection
Engineering, Quality, or Manufacturing Experience
Interest in quality and customer satisfaction
Knowledge of project management principles
Knowledge in reading technical drawings
Ability to work through difficult situations and arrive at creative solutions that meet the needs of our internal customers
Ability to work collaboratively with peers and external partners for success
Ability to negotiate with key supplier personnel in order to prioritize Raytheon’s needs
Excellent communication skills and be able to present professional image while working with the supplier community
Ability to develop effective working relationships with key suppliers in assigned geographical region
Self-directed and self-disciplined
High level of computer skills, including Microsoft Word, Excel, PowerPoint
Must be results oriented with the ability to quickly resolve problem in high-pressure situations
Ability to obtain a U.S. Security Clearance
U.S. Citizenship status is required as this position will need a U.S. Security Clearance within 1 year of start date
FAA Aircraft and Powerplant License
Secret Clearance or Ability to Obtain
Experience/ knowledge of military product
Six Sigma specialist/ RCCA experience
Master Degree in Engineering, Science, or Mathematics

Field Quality Engineer Resume Examples & Samples

Work with NXP’s customers on solving customer quality problems related to NXP’s products with focus on automotive microcontrollers and microprocessors
Analyze and assess jointly with the customer the reported problem. Provide technical support in the EMEA region to characterize NXP parts behavior in the Customer’s failing module, either at customer premises or in the Munich Field Failure Verification (FFV) Lab
Perform field failure verification (visual inspection, curve trace and electrical bench tests) on suspected customer returns (including part reconditioning, baking and re-balling when necessary)
Closely work with Product Engineers, Design Engineers, Field Application Engineers and Customer representatives on complex device failure correlations
Provide customer specific quality and applications information back into NXP’s quality, reliability, engineering, and manufacturing needed for ongoing product and process improvements

Field Quality Engineer Resume Examples & Samples

1-3 years of experience
Certified Master Technician (ASE) is a plus
Certified Quality Analyst (CQA) is a plus

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