Education Manager Resume Samples
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Education Manager Resume Samples
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AC
A Cole
Arnaldo
Cole
7618 Janae Port
Chicago
IL
+1 (555) 786 9948
7618 Janae Port
Chicago
IL
Phone
p
+1 (555) 786 9948
Experience
Experience
Philadelphia, PA
Education Manager
Philadelphia, PA
Heller-Lubowitz
Philadelphia, PA
Education Manager
- Provides technical assistance and advice to develop, implement, and improve programs related to immunization nursing partners
- Create and manage the training programs schedule and keep the field informed of all new developments
- Work closely with Sales Team in providing clear, constructive feedback on a regular basis to training MUA on their individual job performance
- Assists in the development, documentation, and implementation of brand development programs/career pathing for selected positions
- Provide AE's with orientation materials for stores not covered by Education Managers. Execute this Dior Professionalism Curriculum
- Establish and maintain a good working relationship with all Retailers, each Affiliate and the local Brand and Education Managers
- To work closely with the Management team to ensure budget is well managed
New York, NY
Medical Education Manager
New York, NY
Rempel-Walsh
New York, NY
Medical Education Manager
- Develop a professional network of physicians and healthcare providers
- Selects and manages the performance of resource partners to ensure projects are executed effectively within specifications and budget guidelines
- Lead, mentor, develop and manage the assigned team of MES
- Under the supervision of the National Medical Education Manager, develop nationally-accredited CHE programs to support assigned therapeutic areas
- Provides oversight of all CSS, Lifescan and Animas training initiatives, COE and KOL development, as well as, all potential educational funding opportunities
- Provides oversight of all CSS, Lifescan and Animas Grant and Fellowship request
- Work with MEs in full compliance to ensure optimal implementation of their educational programs
present
Philadelphia, PA
Regional Education Manager
Philadelphia, PA
Harris-Wiza
present
Philadelphia, PA
Regional Education Manager
present
- Work with Marketing and Sales team to provide workshop support
- Develop quizzes to elevate Beauty Advisor knowledge on an ongoing basis; follow-up on results, and develop a plan to track improvement with ACs
- Partners with Commercial team as requested for input on Counter Manager Evaluations and provide input regarding BA performance and areas or opportunity
- Assist Area Sales Manager to design and implement incentive programs; analyze Goals vs. Results for improvement of AUS and IPT in key locations
- Management of overall training budget – and ensuring that the Education Managers/Executives have clarity on their regional budgets
- Help to develop trainers in “event expertise” in order to provide more proximate and frequent support for on-counter and consumer consultation events
- Responsible for working with NEDS and VP of Education and Development on the implementation of National Sales Meetings
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of South Florida
Bachelor’s Degree in Business
Skills
Skills
- Solid analytical and strategic thinking; ability to translate strategy and analysis to a tactical, executable level
- Strong Product Knowledge
- Strong analytical skills, ability to identify and prioritize critical concerns and provide recommended solutions
- Excellent interpersonal skills. Ability to interact with all levels within an organisation
- Excellent verbal communication skills, strong written communication skills
- Strong sense of ownership and ability to take initiatives and responsibilities
- Previous field sales experience in luxury goods industry is desirable
- Highly professional, ethical, drug free environment
- Proficiency in Lotus Notes applications is desirable
- Ability to influence key decision makers and within the pet channel
15 Education Manager resume templates
Read our complete resume writing guides
1
Education Manager Resume Examples & Samples
- 1) Translating business objectives into training needs
- Understanding the business priorities and its implication on the field selling approach. Subsequently identify training needs and mapping them against specific training tools and time frame to realize a roadmap towards the achievement of business goals
- Ability to coach and mentor trainers in identifying individual regional needs (and sometimes, retailer specific needs) in order to cascade and execute training road map
- 2) Training of Tom Ford Specialists, Bobbi Brown artists and Jo Malone Stylists
- Discuss training objectives with Account Coordinator/ Area Sales Manager to identify training needs
- Localize training programs and inject creativity into programs to ensure that selling techniques are suitable in travel retail environment and for all sales staff to be able to remember product knowledge
- Basic housekeeping and counter maintenance guidelines
- Imparting key product knowledge, brand philosophies and individualized brand selling approach, where applicable
- Localize training program to create an interesting learning environment for generic staff in order to prompt participation and interest
- Conduct at least 1 training per quarter (in addition to seasonal training) on recaps, artistry skills
- Coordinate with Training Managers of relevant affiliates to collaborate on training where necessary
- 5) Special Events or Re-promote Events
- Work with Marketing and Sales team in order to provide on site support for special events
- Ensure Tom Ford Specialist, Bobbi Brown Artists and Jo Malone stylists adhere to brand image requirements and maintain a high standard of grooming and hygiene
- 7) Mentoring and Coaching
- Mentor and coach younger trainers in areas of training and selling skills
- Regular feedback and evaluation sessions with trainers
- Systematic coaching with new trainers – tandem training if needed
- Working with trainers on reporting format and feedback loop following trainings
- Ensure Tom Ford Specialists, Bobbi Brown Artists, Jo Malone Stylists and Trainers adhere to brand image requirements and maintain a high standard of grooming and hygiene
- Assisting Account Coordinator/ Area Sales Manager in either presenting or preparing materials to educate the retailer on brands’ products, business and expectations of a sales staff
- Establish and maintain a good working relationship with retailers in order to smoothen the process in arranging training schedule
- Establish and maintain a good working relationship with Marketing and Sales teams, as well as regional colleagues in training team in order to maximize leverage
- Ensure standardization of evaluation formats (for trainers and selling staff). Ensure that trainers complete and submit reports after each training, promotion, special event and store visit and to distribute to Sales Team, Training Manager, Regional Director
- Oversee the organizing of the Education Conference
2
Sales & Education Manager Resume Examples & Samples
- 1) Sales (ADF & Lab Series)
- Establish and achieve sell-in and sell-through sales targets, sales forecast and compilation of sales figures
- Establish sales target allocation, budget and incentives to motivate sales personnel in achieving targets
- Maintain effective budgetary control over sales and promotional expenses
- Quarterly review of stock module to ensure accurate mix of products for day to day and promotional business
- Develop good working relationship with all retailers
- Maximize and expand business volume while abiding to corporate business direction
- Recommend new product needs and promotional strategies for each account based on competitor’s activities and other industry sources
- Promote effective use of display, testers, samples and other visual merchandising for both basic and promotional activities
- Compile all sales statistics as directed by Brand General Manager on a monthly and yearly cumulative basis
- Execute promotional set-up in store and ensure visual merchandising is in accordance to Brand’s guidelines
- Management of all Sales personnel’s manpower allocation, welfare, development plan and productivity
- Work with HR in recruitment, hiring, development and all HR issue regarding sales force
- 2) Training (ADF/Lab Series)
- Educate sales personnel on Aramis and Lab Series philosophy and impart product knowledge, professional service and selling skills. This includes conducting basic, intermediate, advance, refresher and make-up schools; new products and in-store training, and developmental skills training
- Establish and maintain comprehensive information system on all training materials relating to product knowledge, sales techniques, promotional programs and consumer relations management
- Plan and manage training budget efficiently
- Maintain up-to-date progress file on all sales personnel. To monitor and provide regular feedback for performance appraisal as well as to recommend developmental plans to help them improve knowledge and skills
- Visit counters regularly to ensure good counter management and provide on-the-job training to BAs at counter
- Work with Counter Managers to mentor and guide new sales personnel
- Liaise with HR on recruitment of new sales personnel. Interview and jointly select the right people to ensure adequate staffing for all counters
- Contribute towards BA Retention Program by providing ideas / feedback to HR
- Maintain open line of communication to promote team spirit amongst sales personnel by planning social / recreational activities for them
- Conduct public beauty workshops to educate customers and promote the Brand when required
- Attend to customer complaints and enquiries and develop goodwill for the Brand
- 3) Public Relations
- Assist in areas of public relations when necessary
3
Education Manager Resume Examples & Samples
- Product and Artistry Training / Customer Service
- Assure Bobbi’s philosophy and makeup lessons are taught in the branded Bobbi way
- Set an example for superior internal and external Customer service and support Customer service objectives
- Clearly communicate customer service objectives to MUA
- Assist in the design and delivery of training in service, product knowledge, artistic skills, and Bobbi Brown policies and procedures
- Ensure that Bobbi Brown MUA meets or exceeds the standards of Bobbi Brown for artistry, selling and communication skills, as well as product knowledge
- Training Development
- Partner with Sales Team to identify training needs and facilitate on-going job specific training for training MUA in product knowledge, service/communication and artistic skills of Bobbi’s makeup lessons, in order to achieve overall Brand’s performance targets
- Design training calendar plan upon identifying training and development needs of the Brand and MUA
- Together with Sales Team, provide open communication and feedback to Brand General Manager and Regional Team on training MUA and local market training needs; ensure consistent and proper communication both internally and externally
- Work closely with Sales Team in providing clear, constructive feedback on a regular basis to training MUA on their individual job performance
- Help monitor and recommend action to enhance performance according to Bobbi Brown artistry certification course and makeup lesson guidelines
- Ensure training materials are well organized and kept up to date
- Employee Management & Development
- Assess market needs by observing and facilitating In Store Support, Counter Support, Workshops Updates, Workshops and other Training formats
- Identify development plan for MUA based on regional guideline and communicate clearly to MUA
- Develop evaluation criteria and partner with Sales Team & Human Resources to conduct performance appraisal of MUA on an annual basis
- Marketing, Media and Social Awareness Events
- Partner with PR for any and all media needs such as interviews, artistry and PR launch events
- Be Involved in organizing, designing and coordinating local fashion weeks, media events and media relations (television, radio, magazine and newspaper) in Singapore as supported by Brand General Manager
- Lead customers’ workshops to empower women to be their own makeup experts
- Research and Development
- Liaison between the MUA as well as industry professionals to understand product needs and shade gaps relevant to Singapore market. Always going through new product development channel guidelines and working with Singapore Marketing Manager
- Complete special projects assigned by the Brand General Manager or Regional Director of Artistry and Education
- Develop, reconcile and manage the education budget; Prioritize and allocate funds to meet the key needs of the business
4
Regional Education Manager Resume Examples & Samples
- Sales Results/Objectives-
- Collaborate with RAMs and/or BPs to monitor set training and productivity objectives, identify opportunities, and measure individual door’s success according to goals
- Utilize weekly and monthly performance reports to analyze business and develop strategic plans to increase market share/rank/comp and to pace with brand’s national performance
- Work with RAMs/BPs to understand needs and achieve set sales goals by door through delivering energetic and effective trainings that educate and excite all retailer staff on both new and core products, and that reflect the Benefit brand DNA
- Deliver impactful trainings that leave a lasting impression resulting in increased sales
- Achieve both training budget requirements as well as personal expense budget requirements as set forth in the T&E policy
- Leadership-
- Lead by example through effective planning, organization, and communication skills
- Model hands-on leadership by providing continual learning opportunities, coaching & feedback to strengthen individual & team performance
- Express ideas and information clearly and effectively
- Lead and display the Benefit brand by example by traffic stopping clients when providing in-store support
- Training/Education-
- Establish and maintain strong and effective relationships with all retailers teams by door to proactively identify training needs and opportunities
- Lead, support, and assist with new door opening trainings and events within designated region
- Work closely with NED to understand and support development of customized tools and agendas for trainings
- Play an active role in Benefit Canada’s National Sales Meetings and assist with training agendas and materials for all retailers and all channels for new products; train Benefit Canada team with excitement, energy, passion, and enthusiasm to reinforce both Benefit brand spirit/DNA and how it relates/links to sales goals
- Train the Benefit Canada team on new products, recipes and reinforce product positioning including core
- Facilitate the on-boarding of any new Aestheticians or Arch Experts alongside the LSA and RAM, delivering a consistent curriculum in a timely manner
- Shoppers Drug Mart-
- Lead in the planning and facilitation of Seasonal Benefit Beauty Universities across the country
- Provide in-store/cluster trainings for doors or regions with the Top 50 Beauty Boutiques
- Work with NED and RAMs at planning and facilitating effective training programs/strategies for Beauty Boutiques and/or “critical care” doors as identified by SDM Account Manager
- Administrative-
- Adequately plan for and track gratis distributed at each training session
- Manage all personal expenses within parameters set forth in the T&E policy
- Closely manage the seasonal BBU budget
- Track each Beauty Advisor that receives training including feedback using the appropriate Training Tracker and submit copies to RAM and NED upon completion of training or upon requested timeline
- Develop action plans by door and track results vs. set objectives
- 2-3 years Field Training Experience
- 3-5 years Retail Experience
- Intermediate-to-advanced knowledge of Microsoft Office applications including PowerPoint, Word, Excel, and Outlook
- Certification in aesthetics is an advantage
- Exceptional planning and organizational skills
- Ability to influence all levels of the organization
- Ability to analyze and manage a budget
- High level of personal presentation
- Adept at problem solving
- Ability to initiate and manage change in a positive manner
- Ability to work and present with assertiveness, confidence and calmness in a fun, interesting and enthusiastic way
5
Regional Education Manager Resume Examples & Samples
- Coach Aveda Advisors on their service/selling skills on the sales floor
- Deliver in-store training modules on product knowledge and service/selling skills
- Support achievement of sell-through and sales goals through delivery of classroom-style training programs
- Partner in the development of basic and advanced training programs
- Implement Aveda Corporate programs, strategies and initiatives within assigned Region
- 3-5 years retail experience
- Retail training experience
- Demonstrated presentation/facilitation skills
- Excellent coaching and leadership skills
- Equivalent combination of education and training may be considered
6
Education Manager Resume Examples & Samples
- Partner with leadership to identify and guide NPG education and change readiness, ensuring alignment with the overall strategic plan, company priorities and Nordstrom culture
- Lead, teach and support NPG Education Development team members through the education development (instructional design) lifecycle to achieve desired results
- Strategize, plan and manage multiple education development and change readiness projects within area of responsibility
- Hire and develop an efficient and effective team that meets the needs of each functional area; build a bench for future positions
- Pursue continuous improvement, and provide innovative and strategic perspective to problem solving and issue resolution across multiple teams
- Facilitate a variety of meetings in a clear, concise and organized manner
- Inspire the development of blended learning solutions that are creative, engaging, relevant and appropriate to course topic and delivery methods
- Support, plan, facilitate and effectively analyze multi-level training evaluation assessments to measure program effectiveness; support ongoing updates and enhancements
- Ensure department guidelines are followed, promoting consistency and quality of deliverables
- Stay current on instructional design industry practices and trends, including business processes and new technology, assessing and communicating their potential impact on NPG education deliverables
7
Regional Education Manager Resume Examples & Samples
- Works in tandem with Benefit Regional Sales Management, San Francisco Office, and Wholesale Partner to coordinate scheduling of all Basic, Seasonal, Promotional, Event, and In-Store Education for Benefit Beauty Artists, Aestheticians, Counter Managers, Lead Sales Aestheticians, and Business Managers
- Implements all Benefit education seminars to achieve desired business results, and does so in an engaging, fun and professional manner
- Identifies and provides feedback to Regional Sales Management of staff’s in-store skills
- Identifies and provides feedback to NED’s on “in-store” observations and needs
- Partners with Benefit management on methods for improving or enhancing sales and services goal attainment
- Coaches Beauty Artists and Aestheticians on the importance of “conversion” and “client loyalty” in brow bar/brow cart environment
- Assists in new store openings to ensure compliance and success with Benefit’s Magic Formula
- Continually inspires and acts as a Benefit role-model, teaching by example the behaviors Benefit wants to see
- Responsible for working with NEDS and VP of Education and Development on the implementation of National Sales Meetings
- Manages allocated regional education budget, and personal T & E and Air travel budgets and reports all expenditures on-time, following Benefit policy and procedures
- Responsible for booking all personal travel arrangements
- Responsible for ensuring safety of all computer and audio visual equipment needed for presentations
- 4+ years of experience in sales or education
- Active Aesthetician or Cosmetology license preferred
- Must have strong indirect or direct management experiences demonstrated by positive sales or services performance
- Ability to travel 75-80% of the time
8
Nurse Education Manager Resume Examples & Samples
- RN, BSN and Masters
- Experience in nursing education
- Strong emergency room nursing expertise
- Training and Development ,Emergency Room and Education
9
Education Manager Resume Examples & Samples
- Provide presentations, formats, and tools that would be needed for the trainers to conduct successful training seminars
- Develop internal and external training videos
- Develop train the trainer sessions for our retail partners to help them successfully train Urban Decay in their environment
- Manage other educational initiatives such as the execution of new store trainings and new training programs for Core doors
- Adapt programs for new retailers as needed to meet the needs of their unique business models
- Create and manage the training programs schedule and keep the field informed of all new developments
- Be the liaison for the field sales/ training team on all of their training negotiations and scheduling initiatives with our retail partners corporate offices and our internal teams including retail marketing, creative and sales
- Assist the field sales/ training team in the preparation, execution and follow-up of all training initiatives that they are conducting
- 5+ years of experience in sales training and program development for beauty/ retail/ luxury cosmetics
- Be able to manage multiple projects as necessary
- Experience in assessing the needs of a sales organization and creating targeted educational programs for field force/ retail personnel that meets the needs of the business, propelling it in a direction dictated by the corporate goals
- Degree and/or years of experience as indicated above based on qualifications
- Computer skills required: PowerPoint, Excel, Word, Adobe writer/ reader (IPad/ mobile e-learning a plus)
10
Retail & Education Manager Resume Examples & Samples
- Define Training Strategy per Brand in Travel Retail Asia perimeter, Adapt modules per zone / countries based on specific needs in connection with commercial
- Develop training tools and train the trainers
- Ensure Retail Excellence at the POS, define specific Retail and Education action plans to consumers based on Global Shopper approach with Marketing / Commercial / Global shopper teams to guarantee brand image at the POS in connection with relevant departments (e.g. Marketing, Commercial, Merchandising)
- Improve BAs Efficiency in the POS, coordinate and follow up Bas Individual Evaluation on objective criteria to assess 3 expertise include Brand - Products / Sales / Retail & Service
- Follow Up and analyze Mystery Shoppers Results and analyze sales KPIs per country / counters and make recommendations
- Define specific actions plans and modules and implement in the POS in connection with Commercial
- Define and supervise Coaching Programs for best BAs
- Direct management of Education Managers per brand
- Contribute to the development of Retail and Education expertise of all field teams
- Manage Budget of Retail and Education per brand in their training costs (trips, gifts, uniforms…) and training tools
- Ensure the sellout results, market share, retail KPIs when available and Retail Excellence (Mystery Shopper result, Individual evaluation of BAs), and retention of the team including trainers and beauty advisors
11
Contemporary Art Education Manager Resume Examples & Samples
- Outreach to schools to promote and plan curriculum for school-based contemporary art education residencies, working collaboratively with school staff and Teaching Artists
- Manage the selection, placement of Teaching Artists
- Oversee progress and assessment of residencies by visiting schools, communicating with Teaching Artists and collecting written evaluations
- Supervise and evaluate Teaching Artists; including payroll sign-off
- Manage the purchasing, delivery and tracking of supplies and equipment for school residencies
- Assist Teaching Artists in preparing student artwork for exhibition; coordinate with gallery and technical staff for the delivery, installation and return of artwork
- Assist in recruiting participants for afterschool residencies, and planning culminating events at schools
- Serve as Teaching Artist to pilot new material and programs, or substitute
- Prepare program data, financials, written descriptions, photo documentation and summaries for grant applications and annual reporting
- Assist in preparing, developing and presenting professional development sessions for Teaching Artists and classroom teachers
- Advance departmental strategic goals
- Collaborate with BRIC wide-staff to plan and implement other youth initiatives, including BRIC House visits, internship programs, and youth content presented in media, performing arts and contemporary art across disciplines
- Bachelors of Arts in a related field
- Strong knowledge of visual art making; experience with using technology in art making a plus
- At least two years experience in teaching visual art
- Experience with curriculum design and learning standards
- Excellent communication and people skills; flexible team player
- Commitment to arts education
12
Treasury & Payment Solutions Product Education Manager Resume Examples & Samples
- Responsible for writing product and service collateral materials to be used by sales officers, executive management, LOBs, etc. Ensure communications and materials are stored, archived, published, posted, or otherwise disseminated in a timely manner. Coordinates the scheduling and review of all client-facing collateral with Legal, Compliance, and Marketing. Coordinate reviews of collateral materials with Product Management, and ensure preparation and storage of collateral in the execution of an integrated product communication process
- Responsible for writing product collateral and materials for T&PS constituents, and developing communication schedules and assignments, coordinating invitations and mailing lists, etc. Prepares visual aids such as PowerPoint presentations, manuals, handbooks, etc. and makes them available as needed. In some cases, this may include capturing and producing content for online delivery
- Responsible for coordination of other assigned initiatives (e.g., client mailings, master calendaring). Measure, document, track and report on ROI of engagement and readiness initiatives
- Bachelor’s Degree and/or equivalent experience in Communications
- Exceptional written and verbal communication skills including technical writing skills
- Demonstrated ability to successfully execute multiple projects simultaneously. Ability to plan and organize accordingly in a fast-paced environment while still ensuring deadlines are met in a timely manner
- Excellent teambuilding skills including proven ability to work cross-functionally; able to collaborate effectively inside and across the organization
- Strong skills in Word, Excel, Powerpoint, and Access and other content development tools
- Background in communications, marketing or technical writing
13
Education Manager / Continuing Education Resume Examples & Samples
- Oversees registration (systems and processes)
- Implement, monitor, and manage communication with current and prospective students
- Evaluates course enrollment and makes decisions regarding the addition and/or cancellation of courses/workshop in conjunction with Associate Dean of CE
- Works with Associate Dean of CE to develop and implement a recruitment and admission plan
- Works cooperatively to provide appropriate data for purposes of reporting, departmental research and effectiveness
- Maintains integrity of the database in order to ensure all recording of information is accurate and updated (includes admissions to any permanent records/files–students, faculty, lecturers, etc.)
- Manage students transcripts or letters of completions
- Maintains ongoing contact and public relations with students, faculty, staff, and community
- Manage Open House events
- Develop a weekly office/staffing schedule
- Coordinate classroom assignments and create class calendars
- Manage and oversee Continuing Education Weekly Information Sessions
- Meet weekly with education team
- Supervise Continuing Education staff and manage all office activities
- Oversee hiring and training of CE staff and interns
- Approve refunds and credits
- Manage and maintain CE faculty and student evaluation process
- Advises and conducts tour for prospective students
- Attend conference or educational fairs as it pertains to recruitment and admissions
- Coordinate travel arrangements for education staff, faculty, and visiting artists
- Attend weekly department and interdepartmental meetings
- Weekly meeting with Associate Dean of CE
- Remain current in the field of photographic education
- Participate in class placement sessions as reviewer or registrar
- 5 years of office and administrative experience
- Experience in a college setting working student admissions, student advising, student support services, and/or student records
- Prior managerial and/or supervisory experience is required
- Strong administrative and project management skills
- Excellent verbal communication, public speaking, and writing skills
- Excellent organizational skills, including solid follow-through
- Exemplary customer service skills and experience
- Knowledge of photography -- aesthetics, history, and craft
- Ability to work collegially and collaboratively; desire to work as an active team member
- Ability to work effectively within an ethnic, cultural and socially diverse community (staff, faculty, students, and the public)
- Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public
- Ability to think "outside the box" and to lead and manage change, as well as the recruiting and admission/registration processes of the department
14
Seeking Education Manager Resume Examples & Samples
- Requires an individual with strong HR Management and Interpersonal Relationship skills
- Person must have extensive experience in the field of Arts Education and educational initiatives such as Common Core
- Person must have strong Communication skills, both written and verbal
- Person must have good Problem Solving skills along with an ability to handle multiple priorities
- Person should have Collaborative and Teambuilding work experience and skills
- Requires an ability to work in an open office environment
15
Education Manager Resume Examples & Samples
- Adopt to the Group training materials; develop make-up sells-techniques for the brand and prepare grooming guideline for Beauty Advisors
- Plan on yearly training schedule and ensure it is in line with the marketing plan
- Conduct training for Beauty Advisors to ensure all of them are well equipped to servicing our global shoppers
- Motivate and create team spirit in the Beauty Advisors community, coordinate team building workshop for them
- Animate make-up event at the counter
- Consolidate and report qualitative feedback from the field for retail excellence project, prepare make-up trend report
16
Compliance Training & Education Manager Resume Examples & Samples
- Developing training modules in accordance with the FCC curriculum
- Reviewing and enhancing content provided by others
- Liaising with stakeholders and providing support in the delivery of this content
- Ensuring management of and adherence to timelines
- A strong knowledge of financial crime including AML and sanctions
- Excellent instructional design knowledge and skills
- Ability to communicate effectively with SMEs and other stakeholders
- Ability to design and implement training requirements
17
Education Manager, Korea Resume Examples & Samples
- Development, delivery and management of VMware Direct Education Services business
- Management of VMware Education Partners (VATC Program)
- Management of VMware Academy Program (targeting tertiary institutions)
- Management of delivery of Training to VMware customers using both internal and external resource
- Achievement of P&L objectives
- Achievement of goals around delivery quality, student volume, certification proliferation
- Ensuring market adoption of all training solutions across diverse delivery methodologies ie . classroom, Online, self study etc
- Performance of education channel partners
- Recruit and manage education partner channel
- Implement learning initiatives to support customer adoption of VMware solutions
- Work with AP and local Marketing team to market Education programs
- Ensure direct customer engagements where appropriate
- Work with WW Education team to understand and build the in_country education strategy
- Experience in managing education/training business
- Strong Programs Management Experience
- Strong Account and Sales Management skills required
- Excellent verbal, written communication and presentation skills are required
- Knowledge of IT Training industry preferred
18
Education Manager, Southern Region Resume Examples & Samples
- Achieve or exceed financial targets (bookings, revenue, and margin) for the EMEA Channel Sales education business; ensure and drive alignment with field sales and partner team strategies to achieve these targets
- Work with the Education team in support of new plans and ideas to grow the EMEA Education business
- Design and implement sales strategies, set daily, weekly and monthly goals, generate metrics and reports
- Ensure that all key partners build and track against business plans and achieve jointly agreed targets
- University Degree a plus
- 5yrs+ experience of IT services business development (2yrs+ partner management)
- Experience of contract negotiation
- Numerate including forecasting and modeling
- Charismatic leader with strong executive presence; able to work well cross-functionally and cross-culturally and influence a broad range of internal and external audiences
- Outstanding written and oral communication skills
- Vendor management experience would be a plus
19
Education Manager Resume Examples & Samples
- Inspire and train the hairdressers across the region on Kerastase
- Define the educational responsibilities of the Kerastase Business Consulatnts across the region
- Develop and adapt new training modules that are suitable for the local needs
20
Regional Education Manager Resume Examples & Samples
- 50% Facilitation
- Deliver recurring RSD Market & In-Store Trainings: RSA, Back Office, Operational Visits, Webinars, & New Manager orientations
- Deliver and drive adoption of classroom curriculum to support ROS rollout and future systems onboarding
- Ensure high-caliber training is consistently delivered
- Supervise continuous operational improvement by applying ADDIE Method & adult learning theories to effectively observe, evaluate & provide feedback on best practices
- Manage the complete classroom experiences for participants
- Coordinate & facilitate New Manager Orientation & induction through targeted in store on-boarding program
- Work in partnership with Field Leadership to ensure New Manager evaluations are conducted within the 30,60,90 day model to identify additional educational opportunities
- Manage ongoing in-store training programs that focus on skill building, enrichment, problem solving, & independent learning
- Foster Manager development through role shadowing, case studies, guided resource reading, & validation models
- Ensure compliance with all company policies & procedures: protect all company assets
- Maintain positive/consistent verbal communications with Retail/Field population & Corporate Partners
- Contributes to achieving sales goals/targets through in store support
- Manages all regional training gear & supply inventory
- 30% Implementation & Real-time Assessment
- Direct Corporate training materials, assess, define, implement, & evaluate all Retail Training i.e. PCI, HAZMAT, GERS, etc
- Identify & work with subject matter experts to influence/represent relevant content
- Identify opportunities for alternative educational experiences i.e. eLearning
- Build relationships with Retail Store & Field Leadership Teams to investigate training needs of particular audience
- Maintain real-time curricula for classroom, webinar, & self-paced training content
- Acts as cultural filter for training content & classroom experiences by ensuring consistent room set-up standards, participant guides & materials align with Corporate Communication Standards i.e. font, original artwork, etc
- Identify potential challenges in training implementation & propose alternative solutions/experiences
- Work closely with Retail & Field populations in the form of training & development on compliance & efficient operations
- Lead ongoing evaluation of training program effectiveness (survey), manage reporting, & present findings to Executive Director, Global Retail Operations & Education , Director, Retail Store Education, Field & Brand Leadership
- Drive store profitability/efficiency goals set by Corporate through in store support & one to one education
- Perform other administrative functions assigned to support business objectives i.e quarterly, monthly training calendars, assembly of participant training materials, data collection & reporting, survey result analysis & presentation
- Maintain & promote self-proficiency the use of Corporate systems i.e. POS, RSD site, Corporate intranet, training resources, etc
- 20% Develop Retail/Field Leadership Knowledge, Proficiency & Adoption
- Coach & provide evaluation of Retail/Field Leadership Teams to ensure consistent Corporate support, consistency, active presence, & adherence of Company practices & procedures
- Role model behaviors & best practices of Estee Lauder Companies at all times
- Support Retail/Field Teams through in-store support model; provide feedback & support
- Prepare evaluation data from training initiatives that will consistently provide exceptional visibility to meet employee development needs
- 5+ years of retail experience required
- 2+ years of retail education experience desirable
- Knowledge & understanding of adult learning theories for both classroom based & online trainings. Previous experience developing content &/or training in a customer service industry is a plus
- Exceptional presentation, classroom delivery & facilitation skills required
- Strong experience interacting with store & field leadership required
- Excellent verbal, written, & interpersonal communication required
- Ability to work independently & be self-directed in a home office environment
- Ability to work non-standard (retail operating) hours required
- Ability to travel up to 75% is required
- Advanced experience with all Microsoft applications (Excel, Word, Power Point), Mac applications (iWork, Keynote, Numbers, Pages, iPhoto, & iOS (iPad, iPhone) devices required
- Must be able to communicate effectively with Corporate Partners & Field Leadership to garner support & recognize objectives
- Ability to prioritize is essential to ensure learning & development among Retail Teams
- A high degree of professionalism when dealing with customers & colleagues
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Sales & Education Manager Resume Examples & Samples
- Maximize and expand business volume while abiding to Estee Lauder Companies corporate business direction
- Educate sales personnel on Aramis and Lab Series philosophy and impart product knowledge,professional service and selling skills. This includes conducting basic, intermediate, advance, refresher and make-up schools; new products and in-store training, and developmental skills training
- Visit counter regularly to ensure good counter management and provide on-the-job training to BAs at counter
- University degree, preferably with a Diploma in Human Resources Development
- Minimum 5 years of relevant working experience
- Preferably with make- up qualification and training background
- Willing to work behind retail counters
- Able to work independently
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Regional Education Manager Resume Examples & Samples
- Support retail growth and achievement of sales goals/retail benchmarks by educating Aveda Advisors through delivery of in-store coaching and classroom-style training
- Implement Aveda Corporate programs, strategies and initiatives within assigned region
- Manage mystery shopping program and analyze results for assigned region
- Host education conference calls within assigned region
- Deliver a half-day visit every 4-6 weeks at Aveda Nordstrom counters assigned in region
- Participate in stage presentation, planning and execution of assigned Nordstrom events (Trend Shows, Truck Shows, and Beauty Events)
- 3-5 years retail experience. Retail training experience. Demonstrated presentation/facilitation skills. Excellent coaching and leadership skills. Equivalent combination of education and training may be considered. Embrace and implement the Aveda mission and corporate philosophy. Excellent written and verbal communication skills. Proficient in Microsoft Word, Powerpoint and Excel
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Education Manager Resume Examples & Samples
- Conduct training needs analysis to determine opportunities for productivity and profitability improvement in the areas of New employee orientation and Product knowledge and skills development training for BAs, Senior BAs, Retail Managers as in core training modules and special seminars
- Assists in the facilitation of L&D programs for the company employees such as Corporate Grooming
- Report to management on a weekly & monthly basis - quantitative and qualitative results of training in the areas of Productivity and Customer feedback and product returns
- Establish training objectives and develop measures to evaluate training effectiveness
- Plan training budget and ensure that expenses are kept within the budget allocation
- Translate marketing / sales activities into training modules and ensure all field sales staff are properly trained to achieve objectives
- Conduct counter visitations to evaluate training effectiveness and to conduct checks on grooming standards
- Plan social/recreational activities on a quarterly basis to promote esprit de corp among the field sales team
- Minimum 5 years relevant experience with a general degree, preferably with a Diploma in Training & Development, ACTA certified
- Innovative / creative
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Development & Education Manager Resume Examples & Samples
- Ability to develop outreach programs based around live entertainment
- Ability to gain an understanding of the Disney brand
- Understanding of UK education system and curriculum
- Partnership experience
- Ability to devise outreach and implement outreach programs
- Experience of running or developing education workshops and materials
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Education Manager Resume Examples & Samples
- Consolidate base business
- Excel in operations
- Ensure the continuous development of education by developing, modernising and implementing successful education strategies to re-invigorate the brand
- Database management and tracking
- Foster an environment of team work, spirit and creative flair and establish strong relationships with both internal and external clients, including free-lancers
- Identify suitable regional education venues to further extend our education offering and reach to the market
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Education Manager Resume Examples & Samples
- Foster and drive efficiently the sell-out through ensuring the best technical mastery of brand products in Stores, implementing international programs
- Develop the training program, in line with the marketing plan
- Promote the market intelligence; ensure all beauty advisors are well equipped to servicing our global shoppers
- Report qualitative feedback from the field, improve retail excellence by equipping the beauty advisors with solid product knowledge and servicing skills
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Education Manager Kerastase Resume Examples & Samples
- Min. Bachelor Degree from any discipline
- Min. 5 years working experience in related field
- Good drive and communication skill
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Senior Technical Education Manager Resume Examples & Samples
- Oversee Regional Shows and Events
- Oversee the induction and on-going development of teams across the Region. KEY RESPONSIBILITIES Education Strategy: Salon & Spa
- Ensure the Global Education strategy is communicated to the Affiliates and Distributor management teams
- Partner with all APAC Country Education Managers and/or Brand General Managers to ensure that the Technical Education strategy for APAC is followed through in a timely manner
- Work with Global Education team to identify technical and business development needs
- Liaise with APAC Marketing to determine the locally relevant Education modules that are necessary to support Salon across the Region. Education Execution: Salon & Spa (Existing markets)
- Create a calendar of Education for the region. Ensure that each country develops its own Education calendar
- Perform and monitor the certification of Affiliate and Distributor teams (including company owned Lifestyle salons) in the appropriate skills in hair, skin and retailing products
- Act as liaison between Global Education and the markets to ensure that any changes/updates to curriculum, new courses/collection materials are translated and distributed and trained in on a timely basis by the APAC Education team within budget limitations within the region
- Assess/evaluate results of training and coaching and create plans to improve results
- Organise Monthly one to one catch up calls with Education Managers /Distributor countries
- Organise by period update group calls / Roundtables with Education Managers with Affiliates and Distributors
- Market visits to Affiliate markets as necessary to review education offering, practices and to execute trainings in first person New Markets
- Create a timeline to launch for Education for each new market
- Organise and execute in person induction to the brand for Education, Sales and Retail teams within new markets
- Ensure that each new market is equipped with the tools to support their teams and salons in Education
- Follow through and support each new market in their transition to existing market (first two years)
- For new flagship salon and retail locations act as support to salon design regarding technical activity and training space. Shows / Events and Aveda Business College
- Organise and coordinate market visits/tours from Artists / Educators from Global according to market needs and budget
- Organise a regional event at Aveda Congress Minneapolis bi-annually. Create agenda, plan and support the countries within budget
- Organise and execute the Global Fashionista photographic competition for the region
- Ensure each country implements Aveda Business College education to the Aveda standard and are using local or regional certified Purefessors to facilitate the information
- Monitor the ABC programs in the region, measure results and action where necessary Team Development
- Oversee the development of the talent pool of Certified Educators, Purefessional and Purefessor network in APAC is in line with the Aveda standard
- Develop with Global Education a APAC Artistic network in line with Global standards
- Lead, coach and motivate the APAC Education team to ensure they have the relevant expertise to execute their role and drive the performance of the salon, spa and retail business for the region Sundry Projects
- As directed by Vice President General Manager, Aveda APAC and Vice President of Education, Global
- Possess minimum of 5-7 years in Salon Technical Education (Hair Color) at either Salon Distributor or Manufacturer is a pre-requisite
- Ideal candidate should already have experiences managing Technical Education teams
- Strong facilitation and coordination skills
- Ability to manage projects tied to overall corporate strategy and timelines
- Can demonstrate an understanding of adult learning theory
- Must possess strong communication and written skills
- Strong ability to manage highly creative personnel
- Computer proficiency in MAC and PC operations
- Proficiency in written and spoken English is required
- Open to 60% of business travel
- Must be able to lift 25 kilograms
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National Education Manager Resume Examples & Samples
- Coordinate with the field sales team on educational direction and booking
- Manage the education budgets for distributor classes, distributor shows, and corporate events
- Work with the PSD team on the execution of events
- Deliver Pro Development messages and presentations to key distributors and the field team
- Report progress of events and submit evaluation and assessments of all activities with recommendations of change
- Additional tasks, duties and responsibilities as assigned by management
- Bachelor’s Degree (Business Administration or similar discipline)
- 3 years experience in event planning and Salon Professional education programs
- Flexibility to travel (minimum 50% or more)
- Strong analytical ability, attention to detail, and organizational/time management skills
- Experience in managing multiple budgets and profit and loss statements
- Effective oral and written communication skills
- Ability to work with data from multiple sources, interpret the data and turn into actionable conclusions
- Proficient in the following systems: Microsoft Word, Excel and Powerpoint
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District Education Manager Connecticut Resume Examples & Samples
- Embrace and demonstrate our Company Values when interacting with personnel, company, brand partners, and clients
- Follow all company guidelines. Represent Sephora with integrity in a professional and ethical manner at all times
- Strategic skills: make complex decisions, understand the business, creative problem solving
- Interpersonal skills: interpersonal savvy, managing diverse relationships
- Courage: command skills, managerial courage
- Operating Skills: Developing Others, Planning, Priority Setting
- Able to lift and carry 50 pounds
- Ability to travel to all stores and meeting, both local and remote, as job demands
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Regional Cabine Education Manager, La Mer Resume Examples & Samples
- Develop and mentor basic counter treatment skills for education managers and chief aestheticians
- In partnership with regional education director, set measurable goals and objectives for each market’s cabine performance
- Strategic planning and support for any form of Initiatives by New York and the regional office in relation to cabine education
- Support Regional Education Director and Global Spa Director in the development of regionally driven Cabine/Facial event initiatives
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LSD Regional Disease Education Manager Resume Examples & Samples
- Minimum of a Bachelor's degree in business or science related field is required
- Healthcare provider, Nursing, Genetic Counselor background preferred
- Minimum of 2 in specialty biologics preferred
- A consistent track record of success (Top 20% performance), President’s Club or other top tier awards preferred
- Experience providing complex disease education preferred
- Rare disease experience is a plus
- Demonstrated pioneering experiences required
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Regional Education Manager Resume Examples & Samples
- Support the local Education Managers to drive productivity, ensure team have the necessary skills to achieve brand KPI’s and service expectation; and build team environment throughout the region
- Leverage consumer experience thru consistent execution of brand service standard, sustain and grow ranking in Mystery Shopper result
- Identify regionally relevant education opportunities and highlight these to Regional/Global Education through regular feedback and reporting
- Manage the administration and budget in relations to education purpose
- Create road map to analyze opportunities and suggest specific education strategies
- Evaluate needs and report recommendations/issues to regional management based on market visit feedback
- Innovate and evolve brand changes in the field and the team to represent the Brand
- Research and prepare cost comparison and analysis for major travel expenses
- Adapt and customize thoroughly all presentation and education materials for the different audiences of the whole region
- Plan and conduct market/store visits to provide individual training as appropriate
- Identify in-store coaching opportunities and development needs in all (key) stores
- Support team development and evaluate performance thru measurable results and qualitative feedback
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Kiehl s Retail & Education Manager Resume Examples & Samples
- Min Bachelor Degree from any discipline preferably with Marketing/Business
- Min. working experience 5 years in related field
- Have strong drive and good communication skill
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Regional Education Manager Resume Examples & Samples
- 2) Training of Tom Ford Beauty Specialists, Bobbi Brown Makeup Artists and Jo Malone Stylists
- Impart product knowledge and selling skills
- Establish strong foundation necessary for the effective functioning of the business – make-up artistry skills (for Bobbi Brown and Tom Ford)
- Conduct counter visits and on-counter coaching where permitted. Work in store with Tom Ford Specialists, Bobbi Brown Makeup Artists and Jo Malone Stylists to demonstrate product knowledge and to illustrate selling skills
- 3) Training of Generic staff
- Customization of training tools to adapt to generic staff learning style and short training period
- Review frequency of generic training in tandem with retailer and brand requirement
- 4) Basic School, Seasonal Training
- Conduct basic school for all new hires to indoctrinate brand philosophies, assess makeup skills (for artists) and ensure coverage of product information
- Conduct 2 seasonal training per year in tandem with marketing calendar new programs
- Working with trainers to ensure consistency of training materials, with certain degrees of necessary modifications (for regional adaptation), across the TR regions
- Work in tandem with Sales Team on pre-event/re-promote/launch training requirement and collateral for the Tom Ford Specialist and Bobbi Brown Artists, in order to maximize event impact
- Work with Marketing and Sales team to provide workshop support
- Working with trainers to develop training modules to support events, in order to ensure that brand standards are adhered to, and a proper event protocol is put in place
- 6) Grooming Standards and Image
- Ensure Tom Ford Beauty Specialists, Bobbi Brown Artists and Jo Malone stylists adhere to brand image requirements and maintain a high standard of grooming and hygiene
- Assistance during counter coaching to ensure that counter standards (in terms of housekeeping and maintenance) is adhered to
- Coordinate uniforms needs twice a year for field team thru global purchase or local sourcing
- Working with trainers on reporting format and feedback loop following trainings and sharing the results with sales team
- 8) Others
- Ensure Tom Ford Beauty Specialists, Bobbi Brown Artists, Jo Malone Stylists and Trainers adhere to brand image requirements and maintain a high standard of grooming and hygiene
- Coaching in-store throughout region based on needs
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Ads Help & Education Manager Resume Examples & Samples
- Ability to coach team on content standards
- Understand the global content lifecycle (translation, adaptation, and other systems), and partner with our XFN teams to deliver delightful user experiences
- Use data and research to evaluate your content’s impact, and push for continuous improvement that shows real business results
- Work with process owners to create and optimize processes for adding new content quickly, while ensuring the content meets Facebook's high quality bar and follows Facebook's policies
- Specify requirements for the technological systems and tools required to support the content operations strategy and partner with the engineering teams to build required tools and systems
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Global Coffee & tea Education Manager Resume Examples & Samples
- Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
- Supports the implementation of company programs to ensure the success of the Company
- Works in alignment with Partner Development, Operations, and field organization to ensure developmental opportunities are available for partners to learn about our core product
- Acts as an ambassador for Starbucks Coffee Company. Interacts with print and broadcast media as a representative and coffee and tea spokesperson. Plans and executes exciting, innovative coffee and tea education experiences for special events
- Acts as subject matter expert for coffee and tea by approving coffee and tea related content by reviewing and editing all written coffee and tea related material produced by business units and departments. Advises and approves coffee and tea integrity in program, product and process development. Creates and edits coffee and tea reference materials
- Coaches business units, departments, and field organization to support initiatives involving coffee and tea communication and education
- Consults with enterprise wide leadership and appropriate stakeholders regarding the development of long term strategies to meet future coffee and tea education needs of the organization
- Develops new coffee education and tea programs, instructional materials, and resources which impact enterprise wide business units and the global field organization
- Increases global coffee and tea knowledge and passion by strategizing with business unit and field leadership to implement and facilitate ongoing coffee and tea education programs for all Starbucks partners. Develops metrics to tracks and analyze effectiveness of coffee and tea education programs by examining learner's satisfaction and engagement levels. Implements suggestions for improvements and measures the impact of coffee and tea education programs on business results
- Participates in company and other educational videos. Increases personal coffee knowledge through daily cupping and tasting
- Partners with Learning, Global Product, and Operations teams to determine strategy and operating plan. Aligns and integrates coffee and tea education training into existing training structure and ensures business relevance
- Works with U.S. and International Coffee & Tea Ed. teams to ensure successful delivery of coffee and tea education programs
- Ability to partner with leadership to establish and execute business plans (4 years)
- Create and facilitate presentations to large groups (4 years)
- Demonstrated experience and commitment to educating others about coffee (4 years)
- Knowledge of adult learning principles (4 years)
- Progressively responsible retail experience (4 years)
- Management experience (3 years)
- Project management with cross-functional teams (3 years)
- Proficiency in Microsoft Office Suite
- Ability to embrace and represent company mission and initiatives
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- Ability to lead cross-functional teams
- Demonstrated ability to create, market, and deliver coffee and tea education programs
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Education Manager, Origins Resume Examples & Samples
- University degree or equivalent with at least 6 to 8 years’ training or relevant experience in beauty industry
- Energetic, passionate, able to inspire and develop the front line team
- Well-grounded in modern training methods and techniques
- Strong ability in customer service, field coaching and product knowledge training
- Excellent presentation, interpersonal and communication skills. Able to interact easily with all levels of employee
- Proficient in English and Chinese
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Education Manager Resume Examples & Samples
- Experienced Operation Manager with Technical Team. No need to come from hairdressers industry
- Experience in delivering (Education) Workshops, Presentations and Classes
- Communication and Computer Skills
- Manage a team of full time and part time educators. Ensure the growth and training demands of the team of educators are realized, developed and grown
- Work with the Education Management Team to develop and grow the visions and strategies of Brand Education in their quest to become the No. 1 Brand. Lead a team of educators to deliver agreed training plans/ operations/ process follow ups in salon and at formal education courses in accordance with Brand Commercial/ Business objectives. Work closely with commercial and marketing ongoing in delivering fully integrated Brand Operations Plan
- Manage Education Budget/ Team Resources in alignment with Brand Manager
- Co-ordinate Customer Relations/ Accounts
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Education Manager Resume Examples & Samples
- Organize and deliver education seminars utilizing the tools provided, including modern, adult learning techniques and on-line training portals
- Work in partnership with Sales Team to recruit and develop Beauty Advisors, Counter Managers, Makeup Artists and Beauty Therapists, including skills assessment
- Lead by example through on counter coaching, working alongside teams providing education, development and reinforcement of Estee Lauder’s Sales & Service Expectations
- A minimum of 3+ years’ experience in a retail education/sales/events role (ideally in a related industry at State Education Management level)
- Sales experience gained in a dynamic sales environment meeting challenging sales targets
- Highly developed customer engagement and service skills
- Strong presentation skills and experience dealing with individual and group audiences across varying levels of seniority and demographics
- Completion of Cert IV in Workplace Training and Assessment
- Makeup Artistry and /or Skin Therapy qualifications/experience would be advantageous
- Meet the travel requirements for this role, which includes a minimum travel to South Australia 4 times a year and an expectation to travel to Sydney on needs of the business basis
- Must have a motor vehicle driving license
- Be able to move tables and chairs for room set up and break down
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Regional Education Manager, La Mer Resume Examples & Samples
- Ensure Customer and Market Growth
- Evaluate markets’ needs, work alongside the local Education Managers to identify and address training opportunities in the local market
- Develop APAC-specific Education materials and collaborate with Global to ensure materials are regional relevance
- Manage Operational Effectiveness
- Support planning and execution of Regional Education Meeting, conduct follow up meetings, market/store visits, facilitate core education programs as provided by Regional/Global Education, such as basic orientation, advanced programs geared to specific needs, on-going counter manager programs, seasonal schools with new product launches, etc
- Conduct strategic follow up of classroom education to ensure successful roll out of training initiatives in all markets
- Improve Business Processes
- Work closely with Regional team to plan for a collective and comprehensive strategy for classroom training as well as field education adapted to each region
- Work with Global Education Team to develop any specific programs needed for the Asia Pacific Region
- Evaluate the competition on a training level and reports recommendations/issues
- Lead and Develop People
- Implement relevant programs to help develop team’s talents and competencies based on opportunity and strengths identified
- Act with integrity – honors commitments and behaves consistently
- Provide direction. Clearly communicate priorities and required results
- Respected and enthusiastic leader
- Honor commitments. Take responsibility for difficult decisions. Honest and behave consistently with espoused values. Confront unethical behavior
- Know own strengths. Welcome challenges. Willing to champion change even in the face of opposition
- Broad/strategic thinker
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Education Manager Resume Examples & Samples
- Achieve Education Manager objectives as agreed upon with the L&K Education Manager Team Leader
- Resolving any education delivery issue resolution insuring compliance with IBM processes (Procurement, Business Conduct Guidelines)
- Perform Level 1 EVITA (External Vendor Individual Training Application) issue resolution
- Stakeholder management related to events owned
- Experience in systems & processes is essential
- Experience of working within international teams is desirable, including Virtual environment
- Fluent written and spoken English
- Interest and ability in the application of information technology
- Proficiency in MS Office programs (Excel expertise is required)
- Proficiency in Lotus Notes applications is desirable
- Broad understanding of Education Delivery
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Education Manager Resume Examples & Samples
- Work with Education Director and local Field Sales Management to determine training needs and develop appropriate action plans to ensure total territory achieves retail sales goals
- Monitor and analyze sales performance, focus product sell-through and mix of business in top 5 doors
- Participate in the selection and interview process of Beauty Stylists and Counter Managers in top 5 doors
- Conduct all training seminars for Beauty Stylists and Counter Managers in territory
- Conduct initial orientation training for newly hired Beauty Stylists in top doors and other doors as agreed by VP Retail Development
- Provide AE's with orientation materials for stores not covered by Education Managers. Execute this Dior Professionalism Curriculum
- Conduct follow-up coaching sessions to enhance Beauty Stylists' selling skills and product knowledge
- Work with Counter Managers in-store to enhance product knowledge, develop selling skills, team management and business analysis skills
- Ensure the proper usage of the DBR, Business Planner, and Dior-Direct Client Card
- Evaluate Counter Managers' and Beauty Stylists' skills on an on-going basis
- Conduct training with Fragrance Bar Consultants
- Develop a positive relationship with the Men's & Women's Fragrance Associates
- Conduct new product training as needed
- Conduct training on Special Events with Beauty Stylists and appropriate Selling Specialists
- Ensure all local market training needs adhere to budgetary parameters set by the VP Retail Development
- Provide a motivational and challenging work environment necessary to reduce BS turnover
- Enforce BS image guidelines by always wearing the appropriate attire in store as well as during training seminars
- Maintain constant and productive communication/partnership with VP Retail Development and Account Executives
- All other job related activities
- Four-year degree preferred
- Excellent Communicator in English - both verbal & written
- 2-3 years experience in prestige cosmetics sales (sell-thru)
- Strong Product Knowledge
- Strong Coaching Skills
- Good platform presentation skills
- Team Player
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Education Manager Resume Examples & Samples
- Customer Service (internal and external)
- To ensure Brand philosophies are embraced, Brand service standards and selling guidelines are followed
- Company Image
- To ensure field team uphold and project the Brand’s image promoted through the culture of the organization, and according to the Brand’s Grooming Guidelines
- Communications (internal & external)
- To communicate effectively in manners that are approachable, factual, respectful, attentive and responsive
- To ensure consistency of Brand standards is practiced throughout and at all time
- Education (internal & external)
- To plan and execute conduct basic training, seasonal training, and any other additional training that deemed fit timely
- To assess and recommend training and curriculum needs and procedures
- To initiate and create training module to further enhance the quality of field employees and service standards
- Training Budget
- To manage training budget wisely to avoid over-spend without compromising the quality of training
- To think out of the box in managing budget through challenging situation
- To work closely with the Management team to ensure budget is well managed
- In-Store Support
- To work closely with field staff providing on-going support in terms of product knowledge, artistry techniques, service and selling skills when appointments are not scheduled
- To rotate among designated locations conducting demos and lessons
- To service customers and assist with other counter work duties when appointments when required
- To help evaluate the abilities of Demo staffs during an interview process
- To evaluate and assess the quality of demo staff and the consistency of services through global guidelines and standards via Certification Program
- Special Events (Sales, Marketing & PR)
- To support and assist in media interview, product launch event (media & customer), fashion show/shoot
- To support and participate in outreach sales activities
- To help coordinate and prepare for workshop
- Training Products, Tools & Equipment
- To clean and maintain training products, tools and equipment
- To manage inventory with proper replenishment when required
- To ensure safe, secure storage and transportation when required
- To manage training module inventory and to ensure training modules are updated promptly
- Retail Merchandising
- To assist in in-store/at-counter merchandising to ensure display are carried out consistently and global guidelines are followed and adhered to
- To ensure that Brand image is upheld through high standards of store/counter display and appearance
- Coaching and Counseling
- To listen attentively and openly for feedback from field employee when required and direct communication to appropriate department promptly and factually
- To align field team and the Management through common goals and objectives
- To maintain efficiencies through honest relationship as a liaison between field team and the Management team
- Conduct external paid customer workshops for both Bobbi Brown and La Mer, including hands on workshops, Discovery sessions and large talk and demo sessions
- Possess a Degree in Education/ Business study or equivalent
- Minimum 3 years of experience in similar management position, preferably in the cosmetics industry or related industry
- Fluent in English & Bahasa Malaysia. Mandarin will be an added advantage
- Strong interest in learning and the ability to nurture and coach
- Strong presentation skills. Presents / communicates with self-assurance and confidence. Ability to deliver clear, concise and compelling messages
- Excellent interpersonal skills. Ability to interact with all levels within an organisation
- Strong analytical skills, ability to identify and prioritize critical concerns and provide recommended solutions
- Strong planning and execution skills. Anticipates, recognizes and meets the needs of business, customers, and Demo Staff
- Ability to work within a fast paced matrix environment. Handles multiple demands, shifting priorities and rapid change in a smooth and calm manner
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Merchandising Education Manager Resume Examples & Samples
- Collaborates with merchandising leaders and Director of Learning and Development (L&D) to determine all training needs as well as seek out and propose solutions for where gap exists. This includes developing and managing retention strategies for all assigned curriculum
- Build or source training curriculum that is relevant and update as need for Merchandising
- Ensure that training curriculum by role is available and that all employees are moving through their curriculum at the agreed upon rate and that it is tracked in the talent management system
- Attend relevant meetings and ensure that a high degree of informing takes place between all relevant parties including the Director of L&D, Merchandising leaders, HR Business Partners (HRBPs) and greater Education team as needed
- Facilitate training as needed and this will include any assignments that are not directly related to the organization you support and may support Talent Development initiatives as whole
- Ensure that all employees successfully complete onboarding, including training hiring manager on their role in the new hire process
- Ensure all assigned employee are aware of training opportunities and are attending elective and cores classes relevant to Sephora environment
- Consult with employees and leaders to ensure that their career plan conversations are taking place and are supported by relevant learning materials and stretch assignments/activities
- Design and develop road map for future EDU Managers, based on successes and key learnings in the role
- 5+ years in training, L&D or equivalent in work history that is specific to Merchandising
- Proven ability to conduct successful training sessions, facilitate meetings, give business presentations, and to coach and train others to do so
- Ability to design a blended training model relevant to Merchandising
- Excellent written/verbal communication skills and the ability to influence business partners at all levels
- Computer skill proficiency: Windows, Word, Excel, PPT
- Bachelor's Degree or equivilent experience required
46
Global Security Awareness & Education Manager Resume Examples & Samples
- Develops & implements standardized training curriculum for Global Security, to include learning plans, continuing education materials, certifications and compliance documentation
- Develop creative solutions to drive awareness and education with Facebook personnel related to strategic Global Security initiatives and campaigns
- Provides key business partners with information and recommendations to assist in the development and implementation of Facebook Learning Management System courses
- Creates lesson plans for each deliverable with clear outcomes and desired results to measure against
- Actively engage with Communications and Regional Security Leadership to ensure awareness and education strategies are continually improving, and that messaging is targeting the right audience based on geographic business requirements
- Creates and implements measure data points to drive business intelligence for strategic business planning and decision making relating to communication and reach objectives
- Researches and evaluates industry standards and benchmarks to support projects (as needed)
- Acts as the communication liaison between MPK and field Global Security, Facilities and leadership teams
- Fosters strong cross pyramid partnerships and able to effectively prioritize workload demands to meet project deadlines
- Supports Crisis Management & Business Continuity scenarios through leveraging communication channels to drive awareness to critical situations
- 4+ years security programs and/or project management experience
- Demonstrated project management skills that drive results
- Demonstrated leadership skills in a cross-pyramid capacity
- Significant knowledge of program development and technical writing
- Demonstrated skills in driving cross-pyramid projects from inception to completion, while also proving success to work autonomously
- Excellent collaboration, communication and presentation skills
- Strong problem-solving and negotiation skills
- Highly motivated and able to work independently as well as in a team environment
- Ability to travel as needed (roughly 25%)
47
Senior Education Manager Resume Examples & Samples
- Senses other’s development needs and bolsters their abilities
- Ability to work within a fast paced matrix team environment
- Good command of spoken and written English
- Computer Literate
48
Regional Education Manager Travel Retail Resume Examples & Samples
- Ensure the timely submission and accuracy of credit card statements, expense reports
- Help ensure regional needs and standards are met for training equipment
- Assist in reviewing and tracking expenditures in accordance with departmental/regional budgets
- Help ensure training premises are maintained, clean, functional and properly equipped
- Help maintain security and control of training equipment materials within the training premises
- Proven exceptional ability in make-up application
- Organizational skills, customer service, public speaking and instructional training with a proven ability to provide guidance and product knowledge
- Fluent in Spanish and English at minimum; Portuguese a plus
- Develops Talent and Capabilities - Identifies and cultivates essential skills and attributes to maximize individual contribution and engagement
- Aligns and Engages the Team in the Vision - Provides clarity to each team member on their role in achieving the vision, strategy, and goals
- Energizes and Enables Others - Ignites passion and releases potential to drive success
- One year previous experience as an M·A·C Trainer
- Training and coaching new and existing employees and customers
- Demonstrated ability to develop creative, challenging informative and fun ways to deliver training and educational information
- Willing to travel up to 75% of the time
- Retail Partnered Store (Department Store/ retail selling floor)
- M·A·C Store
- Training room (Open area studio, or hotel or conference room, Make-up room environment.)
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Education Manager Resume Examples & Samples
- Evaluates performance of guides working in field to ensure high standard of knowledge and performance
- Conducts all education of guides including basic training in product knowledge; training sessions for New Product and all other refresher, intermediate, and advanced training courses, as required by line management
- Establishes and maintains comprehensive information system on all Education/Training materials relating to product knowledge ,display concepts, sales techniques, promotion programs, and system/procedural requirements ; liaises with Brand Manager, Regional Marketing Director to ensure material necessary for training program , beauty clinics, and special events are available as required
- Responsible for Hire to retire process of Guide force
- Manage Guide development & Origins grow with us program
- Maintain up-to-date progress file of all training efforts; provides monthly report on training activities, including problems encountered and recommendations for improving performance of in-store sales ream and new business opportunities at point of sales
- Handling Customer Q&A, complain and product return process to ensure customer satisfaction
- Build Origins High-Touch & Service Excellence
- Responsible for Facial Room & Service
- Established high workplace operating standards and values
- Provides input in the hiring decisions of staff
- Shapes environment to foster open communication
- Bachelor's degree in Business Administration, Education or related fields
- 3-5 years in similar position ideally in the Cosmetics Industry or related industry
- Minimun 3-5 years proven experience in Adult Learning Strategies and demonstrable training skills gained in a retail or service related industry
- Strong planning and execution skills
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Pediatric Medical Education Manager Resume Examples & Samples
- Provide leadership within the Medical Education office. Directly or indirectly manages all staff assigned to the program, in concert with the Director of Education Programs. Determines organizational structure, reporting relationships, and short- and long-term staffing needs based on the goals of the Education Office
- Oversees administration of Year I and II Medical Student programs at CHLA, such as the Pediatric Student Interest Group (PedSIG) and ICM, as well as undergraduate shadowing programs from USC and other institutions. Oversees administration of the Year III Pediatric Core Clerkship across CHLA and LAC+USC and Year IV Electives at CHLA. Works with Vice Chair of Pediatrics for Education to establish new curriculums for trainees in the Department of Pediatrics, and to enhance existing programs. Stays informed of emerging trends in student services and looks for opportunities to address these trends in program goals
- Administers workshops, conferences, and other educational development activities as it relates to the Academy of Pediatric Leaders in Education (APLE). Works with the Vice Chair of Education in the Department of Pediatrics to ensure all APLE programs are carried out and tracked
- Assists in the planning and development of medical education program objectives and content. Assesse quality of medical education program operations and modifies existing program services or creates new program offerings to maintain or enhance program standing. Prepare reports for the Vice Chair of Education for the Department of Pediatrics, Chair of Pediatrics, and APLE. This includes assisting with entries for the annual APLE report, the monthly Pediatrics newsletter, annual Chair’s letter and Dean’s report, and the annual State of the Department talk
- Oversee the online presence of Medical Education Programs and APLE. Oversees accuracy of elective information available via the Visiting Student Application System (VSAS) through the Associate of American Medical Colleges (AAMC)
- Ensures all visiting students brought on through the Medical Education Program are properly cleared and credentialed. Oversees maintenance of proper records for visiting students
- Monitors budgets for APLE and Medical Education Programs and ensure budgeting guidelines are being properly adhered to
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Retail & Education Manager Kiehl s Resume Examples & Samples
- Sellout performance - retail sales management
- Business Monitoring - act as key liaison between brand & boutiques
- Define education objectives & strategy
- Plan & oversee execution of education programs
- Ensure retail achievement & service excellence - customer service & brand training
- Recruit & integrate, evaluate, coach & succession plans for KCRs & SMs in boutiques
- Minimum 5 years experience as Retail Manager or Education Manager in retail management
- Strong communication & organizational skills
- Analytical in approach to identifying opportunities
- Proven experience in motivating & coaching sales & training staff
- Profficient computer skills necessary – Microsoft Office (Word, Excel, Powerpoint, Outlook)
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District Education Manager Resume Examples & Samples
- Exemplify and demonstrate training and development, client service, and leadership
- Standards
- Take initiative to make a difference in the organization. Be innovative within your district. Share your best practices to contribute to company strategies
- Competencies: Store Director skill level in
- Computer skill proficiency: Windows, Word, Excel, SU Online, and store systems
- Ability to work in a fragrance-filled environment
- Willingness to work flexible hours and days, including nights and weekends
- Follow personal appearance guidelines as stated in the Employee Handbook
- 5+ years in retail/store line management required, cosmetic industry experience
- Desired
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Regional Retail Education Manager Resume Examples & Samples
- Develop and Implement retail, education and service strategy in conjunction with brand strategy of local market
- In line with the brand strategy, provide training and offer support to staff and commercial needs
- Guarantee all steps are taken to coach Beauty Advisers in the field and achieve brand targets for BA mapping
- Prepare & manage budget for education
- Provide tools to fit the local market
- Adapt and translate international tools to fit the local market
- Develop training and POS tools according to local needs
- Work hand in hand with International for the development of tools and launches
- Feedback on existing and local needs
- Work on new product files with International before launch date
- Attend International and Regional seminars and taskforces
- Develop training events and animate training seminars
- Prepare training events for a specific launch or theme
- Work to group PR events with BA events and valorize best performing BAs
- Report
- BA feedback during training
- Competitors' initiatives for events, tools etc
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Education Manager, Bobbi Brown & Jo Malone Resume Examples & Samples
- Education & Coaching
- Educate field team (Stylists, Artists & generic staff) of product knowledge and selling behaviors to enable them to consistently achieve Sales and Services Expectations through the execution of basic trainings and regular field coaching
- Plan and execute seasonal seminars and all field programs according to product launch strategy in order to ensure field team (Stylists. Artists & generic staff) are confident to achieve desired result
- Conduct strategic follow up of classroom education to ensure successful roll out of training initiatives in all boutiques and/or counters
- Assist, as required, with the facilitation of core education programs and directed by Regional Education Manager
- Identify regionally relevant education opportunities and highlight these to Area Sales Manager and Regional Education Manager through regular feedback and reporting
- Adapt seminar strategy to custom-fit needs of each travel retail market / retailer and level of audience to ensure immediate translation of learning
- Initiate training strategy and programs that help further enhance the service standards
- Staff Support & Talent Development
- Act as a role model, set the example, clear goals and provide directions, support and develop Education Ambassadors and Field Trainers to ensure that they have the skills and resources required to successfully achieve brand’s KPIs
- Coach, groom and develop Education Ambassadors and Field Trainers based on individual potentials and skill to drive training objectives and brand equity in travel retail environment
- Responsible for the Service Accreditation Programme and Certification Program following target guidelines issued by Global Education
- Drive service standards through coaching/feedback and the execution of the Service Accreditation Programme and Certification Program
- Work alongside Education Ambassadors and Field Trainers to identify and address individual training and development opportunities
- Achieve all KPI’s on overall retail growth and increase in AUS/IPT as outlined by Area Sales Manager/Regional Education Manager
- In partnership with Sales Team, assess and appraise Education Ambassadors and Field Trainers’ skills and evaluate the impact of the training and/or coaching
- Other Responsibilities & Tasks
- To be a role model of personal grooming to the Stylists based on standards as set by the Company
- Able to understand retail business and market, with great customer service skills and standards
- Work within specific budget and review on a regular basis with Regional Education Manager and justify and variances from budget
- Provide regular feedback to Regional Education Manager detailing results of markets visits and trainings
- Complete monthly education reports and submit to Regional Education Manager in a timely manner
- Education - preferably a University degree holder
- Minimum 5 years in a training position and/or having 3 years of experience within the cosmetics or travel retail industry
- Strong knowledge of skincare and makeup artistry skills. Knowledge and prior experience in the fragrance industry is a plus
- Have a passion for selling luxury brands and delivering high-touch services
- Excellent communication skills with good command of written and spoken English and Chinese (both Mandarin & Cantonese – simplified & traditional) is a must
- An excellent team player
- Willingness to travel 50% of the time
- Expected time spend in field and must be readily prepared to work on any projects assigned by Regional Education Manager
- Flexible, high energy and the ability to motivate others
- Highly disciplined and well organized with ability to handle multiple tasks on hand
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Education Manager Resume Examples & Samples
- Research topic trends and schedule conference programs to ensure education content delivers for user needs
- Analyse learning aims and objectives and work with subject matter experts to design solutions that align with these
- Attend client briefing meetings and project manage the delivery of bespoke online education needs and/or clinical audits
- Produce reports to analyse and improve the effectiveness of education delivered for clients
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Sales & Education Manager for the Matrix Brand Resume Examples & Samples
- Responsible for the Sales and Education of the brand
- Contribute in the Professional Products Management team
- Lead a dedicated team of 4 direct reports. Achieve growth and hit sales targets by managing the sales team, distributors and cash & carry
- Build and promote long-lasting customer relationships by partnering with them and understanding their needs
- Be responsible for sales trainings, competence development activities and presentations for the team and for our customers
- Plan and implement sales –, launch- and campaign plans towards the hairdresser market in Norway
- Take ownership and report sales results, make necessary operational adjustments when necessary and communicate these to your team
- Help in internal arbitration between brands launches and activities when needed, based on data and insights
- Plan, execute and evaluate coordinated launches and ensure delivery of brand messages both internally and external with full integration of business and marketing strategy
- Present sales, revenue and expenses reports and forecasts to the Nordic management team
- Adapts brand distribution strategy in the local market
- Manage a dynamic product portfolio in the division and collaborate across functions
- Monitor, analyze and react to market data such as consumer insights and sell-in/out figures
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Professional Education Manager Resume Examples & Samples
- Lead for ProfEd insights, strategy, design and tactics to support the EMEA business imperatives in close collaboration with global & regional marketing as well as local country education and the oneMD EMEA Education Solutions team
- Build, leverage and implement innovative disease centric customer learning pathways for Spine and Neuro Solutions
- Running both symposia style as well as hands-on cadaveric workshop works. Prepared to become an expert in the Spine and Neuro Solutions product lines
- Manage faculty relationships, optimize and expand the EMEA pool of Key Opinion Leaders (KOLs) and engage them in the early stage of new projects and product launches
- Strongly connect and engage with all ProfED Managers locally, regionally and globally for flawless implementation of the strategic initiatives as well as the transfer of success models across EMEA
- The candidate will plan and control the budget of the educational courses/initiatives for the Spine and Neuro Solutions
- The candidate will continuously measure and analyze results to implement continuous ProfEd improvements and will establish a clear ROI tracking based on state of the art ROI calculations
- 3 years of medical device sales experience or relevant clinical experience required
- Experience in the delivery of medical device or professional education programs (Minimum 2 years)
- Willingness to actively share successful approaches to ProfED with colleagues to improve the broader EMEA ProfED offering
- Experience in managing professional education components during new product launches. (Minimum 2 years)
- Sound business acumen and ROI calculation skills to establish ROI dashboards
- Ability to work in cross functional teams and across a matrix organization, as well as in a multi-cultural environment
- Proven ability to understand business strategy; translate it into solutions that support the company’s business goals
- Good knowledge and understanding of Legal & Health Care Compliance policies
- Experience in managing projects, budgets and analytics
- Flexible and willing to travel frequently, up to 75%.Sales
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Professional Education Manager Resume Examples & Samples
- Strategic Planning: Apply strategic and big picture thinking in developing and planning for expanded customer types and procedures
- Business Acumen: Translate business requirements into Professional Education strategy and plans
- Customer Insights: Acquire and translate customer insights to the broader organization as it relates to unmet needs and future educational and product offerings
- Market and Industry Knowledge: Understand and apply market, industry, competitor, and health care compliance, legal, and regulatory knowledge. Understands the external marketplace including competitor offerings and strategy, changing stakeholders, and applies knowledge to shape Professional Education planning and anticipate future trends
- Partnerships: Partner with marketing, faculty, vendors and Professional Education team to effectively deliver Professional Education programs; facilitate key strategic relationships with faculty, facilities and third party vendors
- DePuy Synthes Product, Clinical, and Disease State Knowledge: Achieve and maintain clinical and disease state knowledge to create effective and accurate learning solutions for Professional Education. Understand the applicability of competing products to the treatment of diseases and medical conditions
- Program Development & Execution: Manage the execution of Professional Education programs including facilitation, coordination and management of faculty, learners, facilities, logistics and vendors to ensure that programs operate efficiently, effectively and compliantly
- Project Management: Lead Professional Education projects through application of Customer Insights and Strategic Planning to develop and implement new education modalities. Develop measureable project plans with clear objectives, milestones, resource requirements, and deliverables. Manages priorities to ensure maximum effectiveness
- Technology: Understand and utilize existing and new technology to effectively reach multiple stakeholders to engage and reinforce key learning concepts throughout the Education Continuum; optimize the technology application for the most effective and efficient approach
- A minimum of a Bachelors Degree is required
- A minimum of 4 years of relevant business experience is required
- A minimum of 3 years of experience in Device Education, Sales and/or Marketing or equivalent surgeon customer facing experience is required
- Strong influence management and communications skills are required
- Demonstrated ability to develop internal and external networks is required
- Demonstrated strategy development and execution is required
- Demonstrates creative, practical problem solving skills are required
- Overnight travel may be required up to 40%
- Position is field based role serving in the North Central regionMedical Affairs
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Career Education Manager Resume Examples & Samples
- Master’s degree in higher education administration, adult education, career counseling, or a related field
- Experience managing large-scale programs (one year of professional experience or two years of graduate assistantship experience)
- Experience directly supervising professional or student staff (one year of professional experience or two years of graduate assistantship experience)
- Experience coaching students in career development (one year of professional experience or two years of graduate assistantship experience)
- Understanding of how diverse identities impact career choices and development
- Experience creating and delivering high-caliber presentations to various stakeholders
- Experience in visioning, planning, designing, implementing, and evaluating innovative population-specific career programs with a knowledge of decision-making processes on a large university campus with multiple stakeholders
- Familiarity with the programs of the Warner College of Natural Resources
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Education Manager Resume Examples & Samples
- Responsible for the education and development of field sales employees in demonstrating product knowledge, Clinique Points of Difference, effective selling and delivering Clinique Service As You like It experience on-counter in order to achieve sales objectives
- Impart Brand’s concept and philosophy to all sales personnel and store management
- Motivate, create enthusiasm and inspire loyalty and commitment to Brand
- 1) Education of Consultants and Generic Staff to drive Retail Sales
- Impart product knowledge, selling and service skills in accordance to the brand’s standards
- Localize education programs and inject creativity into programs to ensure that selling techniques are adapted for travel retail environment
- Assess the effectiveness of education initiatives and adapt/adjust to improve as needed
- Conduct on-counter coaching and where permitted, work in store with Consultants to demonstrate product knowledge and selling techniques
- Collaborate with Sales & Education Co-ordinator/Area Sales Manager to identify education needs in order to drive retail sales
- Assess strengths and skill gaps in order to develop relevant programs that address those competency gaps
- 2) Education Curriculum (Basic Training, Advanced Training, Seasonal Training and Workshops)
- Ensure the successful implementation of Education curriculum based on the needs of each market in order to achieve desired business results
- Conducts seasonal Strategy Seminar to all Consultants and Generic Staff according to marketing calendar
- Coordinate with Affiliate Education Managers to include TRD Consultants in their Basic Training. Personally conducts Basic Training when the need arises
- Implement Accreditation programs in order to elevate Consultant expertise as needed
- 3) Consultant tools/samples
- Collaborate with Marketing to develop Consultant tools to engage customers more effectively
- Effectively manage the inventory of samples needed for Education programs
- 4) Promotional and Pre-Event Training
- Arrange and conduct workshops for all High Profile Promotions and events on-counter
- Support all on-counter events by working in-store with Consultants whenever possible
- 5) Grooming Standards and Image
- Ensure Consultants adhere to brand’s image as well as high standard of grooming and hygiene
- Maintain brand’s image and identity through correct merchandising and display
- 6) Others
- Assist Area Sales Manager/Regional Directors in either presenting or preparing materials to educate the retailer on brands’ products, business and expectations of sales staff
- Assist in presentations, where required, to obtain new businesses, such as Airline presentations
- Facilitates Consultant feedback session with Marketing team
- Establish and maintain a good working relationship with all Retailers, each Affiliate and the local Brand and Education Managers
- Completes requested education-related reports timely
- Manage and administer education budget and allocations for programs delivered to Consultants and Generic Staff
- Organise Consultant Conference and Counter Manager Conference
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Research Education Manager Resume Examples & Samples
- At least five (5) years of relevant experience
- Knowledge of principles and practices of adult education
- Ability to organize and prioritize workflow, establish and meet critical deadlines
- Excellent communication skills (both written and verbal)
- Must have the ability to travel over night up to 15% of the time
- Web content management experience
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Group Education Manager Resume Examples & Samples
- Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions
- Knowledge of DaVita clinical Policies and Procedures required
- Excellent communication skills, oral and written, required
- Ability to communicate technical terms clearly to audiences with varied levels of understanding
- Ability to teach and educate with empathy and knowledge of adult learner and learning style
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Residency Education Manager Resume Examples & Samples
- Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management
- Advanced analysis and problem solving skills
- Relevant computer systems/technology experience
- Ability to ensure and apply compliance with legal, financial, and university policies and external regulations
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Regional Education Manager Resume Examples & Samples
- A minimum of five (5) years of sales or clinical education experience is required within the medical device area
- Experience in Asia and Pacific countries is an advantage
- The position will be located in Asia Pacific, prefer candidate to live in Singapore, Malaysia, Thailand or India but would consider other countries
- Bachelor degree with major in science / biotech / bioengineering / business / marketing / clinical related discipline
- Strong interpersonal skills are a must
- Must have demonstrated skills in the following areas; education, leadership, and planning / implementation
- Must have a demonstrated ability to understand competition and industry trends
- Ability to foster and develop effective internal and external business relationships is essential
- Requires leadership, strong presentation and communication skills; organization skills; and ability to interface effectively at all levels of the organization
- PC skills (Excel, Word, PowerPoint, etc.) are required
- Fluency in English. Chinese language skills is a plus
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Senior Training & Education Manager Resume Examples & Samples
- Minimum of 10 year experience in the Medical Devices / Healthcare industry,
- Minimum of 5 year experience in a Managerial role,
- Solid working experience in managing a laboratory / Clinic / Hospital or Vet Clinic,
- Solid Medical / Professional Education experience,
- Solid experience (academic or work related) running a facility where live animals are used,
- Experience in dealing with government agencies at strategic level,
- International work experience,
- Fluent in English and Turkish is a must
- Excellent organizational, project and time management skills,
- Ability to work in a fast paced environment and meet deadlines and budget control,
- Well organized with the ability to handle multiple task/projects simultaneously and prioritize projects,
- Strong communication skills, both oral and written ,
- Good interpersonal skills and multicultural experience,
- Ability to work effectively in a Matrix and team environment and build strong working relationships
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Sales Education Manager Reconstructive Resume Examples & Samples
- Minimum 3 years as a product manager, Regional sales manager or high performing representative within a Reconstuctive franchise for Stryker or Competitor Company
- A demonstrable aptitude for the design and delivery of training is mandatory
- A track record of achievement in Reconstructive is mandatory
- A working knowledge of the Stryker Reconstructive portfolio is preferable
- Experience in working in an Education role is preferable
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Sales & Education Manager Resume Examples & Samples
- Report preparation on quantitative and qualitative results of sales and training, in measurable areas of productivity, customer feedback, product focus, sell through, etc
- Establish sales objective and incentive programs to motivate sales force to achieve targets. Likewise, develop action plans to address target deficits
- Promotes effective use of visual display, testers, samples and other visual merchandising for both basic and promotional activities
- Handles sales force disciplinary issues and grievances
- Work closely with the Human Resources team to ensure appropriate staffing level, as well as recommends personnel career development, promotions and/or transfer
- College / University Degree
- At least 5 years relevant working experience
- Leadership, training, public speaking experience needed
- Preferably with previous experience working for cosmetics, pharmaceutical or hotel
- Confident to train and coach new and existing employees
- Has the ability to council employee conflicts, and function in a fast paced working environment
- Embraces the company’s corporate philosophy
- Able to manage and supervise people. Professional attitude and ability to flexible and deal with change
- Strong in numbers, particularly sales and P&L Management
- People Management and Leadership skills
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Medical Education Manager Resume Examples & Samples
- Builds and implements medical education processes in compliance with Masimo guidelines, thus ensuring events meet the needs of our customers and adhere to principles of adult learning
- In conjunction with Medical, Marketing, and Sales, identifies the needs of our customers, develops and leads the implementation of a national medical education plan for selected therapeutic areas and brand
- Develop relationships within key Institutions and individuals to facilitate accredited medical education programs that maximize Masimo educational objectives and provide innovative learning opportunities
- Develops creative initiatives that are in alignment with business needs
- Proactively anticipates changes in the environment and adapts the educational plan to meet changing needs, helping colleagues keep abreast of these changes
- Monitors new scientific developments and facilitates the translation of research into clinical practice via educational initiatives
- Identifies, analyzes and interprets scientific literature in order to be able to provide accurate, scientifically balanced medical information and recommendations for program development
- Evaluates and selects Medical Education and logistic agencies and manages these vendor relationships to get the best value for our spend
- Demonstrates deep knowledge of therapeutic area and Masimo products and relevant competitors
- Engages in continuous learning within the therapeutic area
- Champions Masimo Values
- BSc. or MSc. with minimum 5 years in a medical education leadership role preferred
- Ability to lead and facilitate effective cross functional collaboration and maximize educational initiatives
- Advanced understanding of adult learning principles and how to apply them
- Strong knowledge of the health care system and expert in the medical education environment
- Proven strategic and tactical planning abilities
- Exceptional interpersonal skills; proven ability to interact closely and build relationships with International, National and Regional KOLs
- Strong scientific/medical background, ideally in hematology
- Able to interact with a diverse group of corporate teams to maximize communication, strategic development and program implementation
- Proven ability to source, and effectively manage third party agencies ensuring outcomes are achieved on time and on budget
- The ability to function as an effective team member is essential
- Fluent in English (other European languages are a positive asset)
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Education Manager Resume Examples & Samples
- Education P&L
- Sell Education programs to customers and partners
- Promote and market training to maximize revenue
- Manages a team of instructors across the region, which includes work allocation, staff training, problem resolution, evaluates performance and motivates employees to achieve peak productivity and performance
- Develop education program to meet customer requirements
- Ensure customer satisfaction and maintain quality training
- Evaluate effectiveness of training classes
- Participate in managerial meetings to provide updates
- Enforces training policies that enhance the efficiency and effectiveness of training staff
- Prepare schedules, reports, forecast and other reporting activities
- Develop local policies and practices for training in consideration with company direction and policies
- Work with in-house subject matter experts (SMEs) to deploy training programs
- Work with other education managers and corporate to develop new courses to meet market demand, to ensure that content and delivery mechanisms are aligned with the needs of the region, plan and implement new innovative ideas to improve the training business
- Review monthly/quarterly financial reports and invoices to ensure revenue is recognized
- Bachelor degree in IT
- Min. of 8-10 years experience in IT with a min. of 5 years in management or project management in the field of education
- Strong leadership
- Able to multi-task, adapt and work independently in a fast-paced and dynamic environment
- Excellent visual, oral and written communication skills
- Good understanding of training methods and systematic and effective tracking of revenue and sales effectiveness
- Familiarity with IT/virtual/computer-based training is an advantage
- Direct sales or telesales experience is an advantage
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Sales & Education Manager Resume Examples & Samples
- Bachelor’s degree in Business Administration or related field
- At least 5 – 8 years of progressive management experience with an education and/or sales background in retail or cosmetic are preferable
- Strong business acumen with financial analytic ability and people skill management agility
- Strategic thinker, strong leadership skills and demonstrated ability to lead sales and/or education teams to generate consistent results
- Excellent presentation and communication skills in English and Thai
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Scientific Affairs & Education Manager Resume Examples & Samples
- Scientific Marketing: Search out and organize technical and evidence-based support for products to drive global and regional marketing initiatives. Responsible for all technical aspects of products pre-and post-launch including input to marketing plans. Develop and maintain knowledge of scientific data supporting the claims of competitive products
- Clinical Studies: Develop strategies and priorities for clinical studies and health economic models that support existing products and new products in development
- New Product Programs: Participate as a key member of new product development programs, drive voice of the customer and market, and develop the scientific and clinical objectives of the product along with regional plans to accelerate adoption of new technologies in country
- Industry Relationships & Trends: Serve as a major point-of-contact in developing and maintaining relationships with key opinion leaders. Educate and provide supporting materials to speakers, authors, and opinion leaders. Maintain membership in key professional associations. Develop and maintain knowledge of trends in the industry including technical practice, reimbursement, and FDA regulatory status through professional contacts, publication reading and conference attendance
- Scientific Education. Provide scientific presentations and education at national/international events. Provide recommendations for speaking engagements. Work with health care organizations and on government projects to develop and implement guidelines and best practices, and provide quality improvement coaching to clinicians
- Bachelor of Science degree in Nursing (BSN) from an accredited university
- Minimum seven (7) years U.S. Operating Room experience
- Minimum five (5) years U.S. Operating Room management and/or educator role
- Master of Science/Master of Arts in Nursing, Physician Assistant, or Nurse Practitioner
- One (1) year experience in delivering presentations
- Knowledge of surgical products and clinical procedures
- Knowledge of FDA regulations
- Knowledge of clinical research and evaluations
- Experience in educating and training others
- Experience in conducting research related to new product development and marketing launches
- Global Experience (multi-market or country)
- Management skills (leadership, project management, conflict management, diversity)
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Education Manager Resume Examples & Samples
- Partner with marketing, sales, and operations to identify training needs and recommend solutions
- Co-travel with new and current sales personnel to assess, coach and develop their level of product knowledge and skills related
- Identify, design, create and facilitate effective content that improves the desired competency level of sales management
- Responsible for coaching, developing and utilizing the field skills trainers in on-boarding new hires and in new hire training programs
- Responsible for training accounts throughout the country through Obagi Medical Systems Seminars (OMSS)
- The position will be reporting to the Obagi Sales Directors
- The Training Manager must be willing and able to travel the entire US continent; 75% travel
- Prior pharmaceutical/ retail experience – including sales, sales leadership, account management (5+ years) or equivalent experience
- Prior customer and account management experience with strong history of achievement and performance
- Proven ability to work effectively with cross functional stakeholders and as an effective member of multiple teams (e.g. across Sales, Marketing, Operations, Legal)
- Demonstrated ability of being able to deliver multiple time horizon focused projects simultaneously – short-term and long-term (12-18 months)
- Proven experience in collaborating across functions/BUs
- Bachelor degree required with Masters preferred. Experience with Practice Management is a plus
- Extensive knowledge of the Obagi brand portfolio with insight into the aesthetic landscape across the US
- Leads through influence, collaboration and persuasive communication skills
- Strong coaching skills in order to provide consultative guidance to leaders
- Politically savvy / self-aware/ demonstrate high degree of professionalism
- Project management: Strong project scoping, planning and implementation skills
- Ability to synthesize complex information and distill critical customer driven insights to drive brand performance
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Program & Education Manager Resume Examples & Samples
- Work collaboratively with the Program Director to establish strategic goals for the assigned region. Plan, execute, evaluate and report all core services and regional program activity in the chapter's coverage area
- Successfully demonstrate and independently carry out the delivery of the chapter's core services as determined by the Portfolio of Common Programs and chapter work plans. Core services include, but are not limited to, 24/7 helpline, care consultation, support groups, caregiver education, professional training, and outreach
- Develop and execute an education and outreach program to physicians and health care providers in the region
- Identify and manage staff to meet the needs of diverse communities and populations, with a focus on the development of programs and services for the Latino population. Must be fluent in Spanish
- Represent and assist the Association at public events such as health fairs, and health care, conferences, workshops and advocacy events
- Work collaboratively with the development team to create and support a cultivation plan for constituents and companies, providing education and awareness around Alzheimer's disease and Alzheimer's Association services
- Work with the Chapters communications department to develop and implement strategies to market Chapter services and programs in the greater San Fernando Valley Community
- Inform Program Director and appropriate chapter staff of emerging issues about potential programmatic opportunities
- Keep abreast of current disease information, initiatives of the chapter and national office via online technology, journals and other sources provided
- Assure compliance with all Association policies, procedures, Standards and applicable regulatory and grant requirements; promote Association wide programs and initiatives
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Program & Education Manager Resume Examples & Samples
- Conduct care consultations via the phone and office, and home visits with families with early stage dementia in the Coachella Valley
- Plan, implement, facilitate and evaluate Early Stage groups and coordinate facilitators
- Follow up on referrals from Helpline and others through consultation by telephone with caregivers, families and professionals about appropriate care
- Develop care plans (social, educational, medical history, and additional information)
- Plan and implement educational events for professionals, care partners of people with cognitive impairment, and the general public
- Conduct outreach to secure referrals to groups and programs conducted in the office
- Supervise office staff, volunteers, or interns as they relate to program services
- Maintain and research up-to-date information on early dementia intervention locally and nationally
- Conduct outreach to medical professionals and service providers to promote patient, family and education services
- Create and maintain current literature for individuals with early stage and/or early onset disease and their families
- Collaborate with community partners to support efforts toward early diagnosis, treatment and support of individuals with memory loss
- Attend community and Association meetings as well as health fairs
- Coordinate support group leaders and lead support groups when needed
- Supervise and train volunteers when appropriate
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Senior Education Manager Resume Examples & Samples
- Oversee all aspects of education programming and development as well as ensure current programs stay relevant and fresh
- Oversee the administrative aspects (with help from the center's administrative assistant) of all academic programming including but limited to developing and maintaining forms, program reservations, program calendar, overseeing evaluation of programming and reporting to the Center Director
- Grow academic programming through networking and building relationships with local schools and other communities, and securing contracts
- Design marketing materials, plan and execute academic marketing campaigns
- Procure and maintain all program materials
- Manage program budget of more than $500,000
- Oversee summer camp and onsite field trips from other camp providers
- Manage additional outdoor educational offerings as needed (e. g. river floats, camping, kayaking, etc.)
- In collaboration with the Center Director, train and mentor new education staff including seasonals and interns
- Manage education staff of 5 full-time and 1 part-time employee
- Bachelor's degree in education, science, or related field
- 5+years experience managing academic programs and staff, and at least three years experience teaching environmental education programs
- Must understand the framework of a formal academic environment
- Must demonstrate excellent leadership and interpersonal skills, demonstrate self confidence and resilience
- Must demonstrate excellent organizational skills and demonstrate careful and efficient use of work time
- Excellent verbal and written communication skills. This position will demand excellent writing skills as curriculum and lesson plans are an essential component as well as preparing information for the Grants Manager
- Must be able to work independently, but also thrive in a team environment
- Previous experience teaching diverse audiences preferred and a demonstrated interest in nature and children is a must
- Experience working in a nature center, zoo, aquarium, museum, or park preferred
- Flexibility with schedule including weekends, weekdays, holidays, and evenings required. (Note: This is a Tuesday - Saturday workweek with additional flexible hours.)
- Experience writing and managing grants preferred
- Ability to work outdoors, in all weather conditions and on varying terrain and perform physical duties such as lifting, reaching, pulling/pushing, outfitting outdoor adventures, hiking, camping, etc. with or without accommodation
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Global Education Manager Resume Examples & Samples
- Under limited supervision and in accordance with all applicable company guidelines related to Regulatory, Health, Safety and Environmental practices, this position designs and delivers clinical curriculums intended for delivery of internal education and training. Content and curriculum may also be leveraged for external education and training
- Clinical training curriculums will be developed in partnership with other functions such as Commercial Marketing, Medical Science, Global Marketing, Professional Education, Clinical, Regulatory, HCC and R&D
- The Global Education Manager will identify and align process efficiencies through the OneMD Global Education Solutions center of excellence
- The Global Education Manager will develop & execute internal field training programs and educational continuums to meet the needs of various audiences including; clinical field specialists, sales professionals and marketers. Curriculums are targeted to these audiences to facilitate commercial success
- Curriculums and training content will be reviewed regularly and to according Biosense Webster’s company regulatory and legal review policy
- It is the responsibility of Global Education Managers to ensure content and associated curriculums are relevant and all new and applicable technologies/products are incorporated
- Global Education Managers will facilitate trainings and lead education programs using adult learning methods and approaches. Curriculums will incorporate instructor led programs, virtual classroom sessions, study self-study, and on line/remote experiences for initial content delivery and continuing education
- Successful facilitation and guided learning will result in learned cardiac anatomy, complex clinical concepts, in-depth product knowledge, competitive technologies, and long-term retention. Measurement of success will be assessed through the design of targeted and on-going metrics, stakeholder surveys, and short and long term competency testing
- In partnership with the field management and training teams, executes training strategies and tracks skills, competencies, and recertification of all field employees to identify opportunities for training or education in an effort to facilitate improved physician/customer support
- Global Education Managers are responsible for ensuring that the teaching facilities and training resources/equipment/tools are suitable for effective learning and are maintained in good condition
- Responsible for communicating business related issues or opportunities to next management level
- Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
- Know and follow policies and procedures related to work activities performed in area of responsibility
- Complete training in area of responsibility within allowed time-period. Training is required for changes in existing policies and procedures, for new assignments and for implementation of new policies and procedures. Complete required periodic re-training in areas such as safety and environmental compliance
- Follow all company safety policies and other safety precautions within work area. Promote safety to all associates that enter work area. Follow Health Care Compliance guidelines as well as follow operating room training and safety standards (Bloodborne pathogens training, etc)
- BS/BA degree is required
- MBA or advanced degree is preferred
- Minimum of five (5) years training or professional development experience required
- Occasional weekend travel and work will be required
- Proven track record managing close customer relationships is required
- Minimum of three (3) years medical device sales/clinical experience is preferred
- Minimum of two (2) years Cardiovascular Electrophysiology experience is required
- Prior experience delivering clinical training programs is required
- Prior experience launching new products is preferred
- Advanced proficiency in CARTO Case Support is preferred
- Prior experience working within a Learning Management System is preferred
- Proficiency in facilitating in a virtual environment is preferred
- Ability to effectively breakdown complex concepts is required
- Ability to teach at all levels of learning is required
- Certification in cardiology technology for Electrophysiology (IBHRE, RCES/RCIS) is preferred
- This position is primarily located in Irvine, CA but may require up to 25% domestic and/or international travelSales Training
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Regional Education Manager Resume Examples & Samples
- Works closely with sales team to meet sales objectives
- Works with Area Sales Managers to evaluate needs of customers and their staff and develop Beauty Advisors and Counter Managers accordingly
- Prepares training sessions and refresher classes for Travel Retail Sales and Marketing team in Miami
- Manages Operational Effectiveness
- Conducts training meetings, seminars, and workshops to include: basic/new Beauty Advisor training seminars, seasonal seminars, advanced modules geared to specific needs, on-going counter manager modules, regional conferences, new product and color launches, merchandising guidelines (if applicable)
- Ensures all Beauty Advisors, Counter Managers, Brand Education Coordinators, and Freelancers meet high standards of product knowledge, selling skills, Brand techniques, and professional appearance established by Company to maintain Brand’s image
- Schedules local training programs to support sales strategy and objectives taking into account ASMs input; communicates and follows-up with sales staff to maximize all training programs; presents training strategy to Regional Sales Director/Management
- Ensures ordering, allocation, tracking and availability of uniforms, products gifts, collaterals, samples and equipment, domestically and internationally
- Conducts regular market visits for counter coaching and to identify the regional training needs in Customer service, product knowledge, policies & procedures; assists ASMs and ACs with local and generic training issues and needs
- Proposes tools needed by Beauty Advisors in the field
- Manages the administration and budget in relations to training programs
- Plans training schedules
- Maintains travel and expense budget and prepares expense reports
- Maintains field training budget and training materials inventory
- Establishes and maintains comprehensive information system on all Education materials relating to product knowledge, display concepts, sales techniques, promotion programs, and system/procedural requirements
- Plans, executes and facilitates Regional Beauty Advisor seminars, workshops, and training sessions
- Educational Content (prepares printed and presentations materials and all necessary material including gifts)
- Travel plans
- Hotel arrangements (coordinates hotel, meeting and banquet arrangements and decorations, AV)
- Cascades all Education roundtable information and Brand Strategy updates to Education Coordinator and provides all the necessary materials for execution in the field
- Coaches Education Coordinator to fulfill role
- Plans seasonally with Commercial team and Special Events Manager the calendar for the Education Coordinator to include workshops, LL, in-store coaching, in-store event execution. Masterclasses
- Manages Education Coordinator’s schedule based on Retail needs and planning
- Works with other Education Managers, Education Coordinators, and International Makeup Artist/Special Events Manager to actively further develop Makeup On-Site program and RMAs
- Partners with Affiliate counterpart or TR APAC counterpart to ensure we build ties and are in alignment with translated materials, programs, specific modules and launches
- Extend E-learning to Beauty Advisors and Counter Managers
- Maintains Beauty /Advisors profile records, including personal information and other related information, in an updated database
- Organizes and ships training materials, uniforms and other incentives to domestic as well as international destinations (processes orders and maintains records)
- Maintains the Beauty Advisors gratis programs by processing orders and maintaining records
- Develops close relationships with Beauty Advisors by means of E-mails, phone calls and mailings
- Collaborates proactively in all projects for the Department for all the regions
- Improves Business Processes
- Utilizes training strategy road map to analyze opportunities and suggest specific training strategies
- Brainstorms and work with Marketing on ideas for Education, Special Events, Counter-Launch support activities, and special Brand meetings
- Innovates, brings on Brand changes in the field and in the Beauty Advisors representing the Brand
- Encourages and facilitates intra-regional exchange of training ideas to ensure consistent superior training objectives
- Plans and thinks ahead, to achieve maximum training effectiveness and impact within the budget
- Works closely with Sales Team to plan for a collective and comprehensive strategy for Beauty Advisor Training as well as Floor/Counter sales staff trainings adapted to each region if applicable
- Provide ACs with necessary material to follow up with Beauty Advisors and Counter Managers
- Researches and prepares cost comparison and analysis for major travel and seminar expenses
- Negotiates rates and prices for Services and materials to obtain the best quality and value for the Brand
- Thoroughly adapts and customizes all presentation and education materials for the different audiences of the whole region to ensure regional relevancy
- Works with New York Global Education Team to develop any specific programs needed for region
- Evaluates the competition on a training level and reports recommendations/issues to regional management
- Incorporate Social Media to Education
- Leads and Develops People
- Provides and insures the availability of training material in different languages. Address cultural variances and incorporate in seminars
- Implements in-house development, editing, and production of Training printed materials for use in the field by Trainers, Counter Managers, Education Coordinators, Freelancers, and ACs
- Motivates and develops Beauty Advisors, Counter Managers: serves as role model in image and professionalism
- Motivates and develops Education Coordinators
- Monitors and encourages Brand image; recruits and hires Beauty Advisors and Counter Managers with Area Sales Manager
- Recruits and Evaluates Education Coordinator
- Partners with Commercial team as requested for input on Counter Manager Evaluations and provide input regarding BA performance and areas or opportunity
- Conducts on-the-job education at counter
- Develop quizzes to elevate Beauty Advisor knowledge on an ongoing basis; follow-up on results, and develop a plan to track improvement with ACs
- Leads and provides vision for training activities of the region
- Recruits and hires Training Administrator/Assistant Manager Training if applicable
- Coaches and develops Training Administrator/Assistant Manager if applicable
- Complete job orientation for trainers and provides thorough training in policies, practices and standards when applicable
- Assist Area Sales Manager to design and implement incentive programs; analyze Goals vs. Results for improvement of AUS and IPT in key locations
- Evaluates performance of Beauty Advisors, Counter Managers, Education Coordinator guiding them by working at counter to ensure high standard of knowledge and performance
- Acts with integrity – honors commitments and behaves consistently
- Sets and communicates high workplace operating standards, values and expectations
- Provides direction. Clearly communicates priorities and required results
- Provides input in setting performance objectives for team
- Clearly communicates priorities and required results with team
- Bachelor’s degree required. Masters is a plus
- Minimum 5+ years sales and marketing experience
- Willingness to travel up to 80% of the time
- Fully bilingual, English & Spanish (Read, Write, and Speak) required. Mandarin a Plus
- Computer literate in Microsoft Word, Excel, PowerPoint
- Field and/or industry experience
- Social Media and Digital knowledge a plus
- Exposure to Asian culture a plus
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Professional Education Manager Resume Examples & Samples
- Plan, create and deliver a Professional Education plan for stakeholder groups including surgeons, nurses, and surgical societies that is aligned with business strategy
- Forge strong professional relationships with key external stakeholders that facilitate a partnership approach to Professional Education; and
- Work closely with your internal colleagues including sales, marketing and Healthcare Compliance to ensure ongoing strategic alignment and a high level of quality in programme development and delivery
79
UKI Professional Education Manager Resume Examples & Samples
- Acting as the main point of contact and external/ internal face for all aspects of content and delivery, determining appropriate delivery channels within S&N’s code of conduct, GPPs and regulatory guidelines to meet regional and country training needs
- Content development and programme management working in collaboration with local marketing
- Surgical skills and clinical education management ensuring provision of evidence and/or standards required to support content delivery
- HCP engagement (including HCP Societies and Institutions including compliance approval and registering faculty attendees
- Training effectiveness through validation of the effectiveness of professional education activity through the provision of screening criteria for local programmes, competitively benchmark and provide key adoption metrics (including HCPs trained and budget tracking) on a monthly basis
- ELearning and communications by determining the most effective channel to deliver content to broad audiences and ensure regional alignment coupled with content for S&N eLearning portal
- Education Planning in association with the Regional Education Planning and local course management staff and/or S&N’s Professional Conference Organising (PCO) company, manage the implementation of all Professional Education activity across the UKI Region in line with the function’s strategic imperatives
80
Education Manager Resume Examples & Samples
- Four-year college degree in related field
- 1+ years of Regional Education Specialist experience
- Exceptional leadership, organizational/time management, writing, research, analytical, communication, presentation, facilitation, and interpersonal skills
- Licenses / Certifications
- Certified Personal Trainer (Minimum of One Certification)
- Life Time Programming and Services
- Life Time Learning Adoption Philosophy
- All Fitness and Nutritional Professionals role & responsibilities
- Coaching Process
- Hiring Play
- Educating Team Members
- Learning Adoption Management
- Coaching
- Effective Interviewing
- Effective listening
- Collaborate with Education Leads, F&N business owners, and field leadership
- Hold accountability and manage projects to completions
- Oversee policies and procedures
- Inspire others
- Identifies educational opportunities and serves F&N business owners to drive needs of business
- Talk and hear
- Read, write, type and comprehend text
- Visually observe objects up close and at a distance
- Effectively communicate and interact with others
- Use reasoning and solve problems through deduction
81
EGM Medical Imaging Education Manager Resume Examples & Samples
- Support the effort of of taking medical imaging education to the next level in EGM region
- Own the execution, backlog fulfillment and operational excellence for offsite training programs including Classrooms, Doctor to Doctor, Master Series and Immersion programs across EAGM. Prepare & implement education services programs across EAGM and liaise with all stakeholders to achieve execution excellence
- Expand the international network of suppliers to fulfill offsite training programs by signing agreements with KOLs, hospitals, institutes and other delivery channels; establish the mechanism of contract renewals and facilitate annual compliant renewal
- Establish the right connection with suppliers in other poles globally to fulfill EGM requirements
- Define the structure and framework for medical imaging education; Immersion Programs, Doctor to Doctor training across EAGM; focus on enabling growth for EGM regions and support the development of a sustained funnel of opportunities. Work on the definition of relevant part numbers to ensure the timely fulfillment
- Contribute to and evaluate customer surveys to gain insight for future educational offerings based on Voice of the Customer. Processes customer feedback to design specific offerings or to develop Education teams to enable future delivery
- Utilize market and product knowledge to collaborate with sales/marketing teams in developing go-to-market materials and customer service strategies
- Develop, maintain and support the delivery of lectures at education events and training meetings on GE Healthcare products and current and emerging clinical applications
- Consult and assist in developing alternative training materials and methods (webcasts, etc), focusing on market trends in order to maintain GE's leadership in the Educational arena. Focus on technology as a differentiator for offsite education services
- Bachelor’s Degree in Radiology or related sciences
- At least one of the following core experiences: Minimum of 5 years of successful adult learning and development experience, or minimum of 2 years medical imaging education experience within desired clinical/product area
- Willingness to travel around 50%
- Demonstrated great communication skills interfacing with both internal team members and external customers as a part of education process
- Ability to influence & collaborate with medical professionals, commercial field teams, executive management, & business partners by establishing & maintaining positive work relationships while displaying willingness to understand diverse points of view
- 3+ years in medical imaging industry, preferably within specifically applicable market/clinical area
- Masters of Education - Learning & Development focus
- Demonstrated ability to be adaptable and flexible to work environment including, but not limited to, handling multiple priorities concurrently and easily adapting to new assignments, system and tools
- Able to produce clear, concise, accurate written communication, clearly conveying thoughts and ideas to peers, leadership and customers as well as strong presentation skills with public speaking and lecture experience
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of educational process)
- Solid problem solving skills. out of the box thinking (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
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Nursing Education Manager Resume Examples & Samples
- Minimum of two years of experience in a management or nursing leadership position required
- Four years of experience as an RN required
- Proven performance may substitute for years of experience
- Strong critical and strategic thinking, analytical and planning skills
- Values diversity and team work
- Demonstrates integrity; is ethical in conduct and decision making
- Demonstrates initiative, creativity and flexibility and is tolerant of change
- Demands accountability of self and others
- Proficient computer skills in Microsoft Office as well as Internet access and utilization
- Valid unrestricted California Registered Nursing license required, Current BLS for Healthcare Provider from American Heart Association, specialty certification preferred. ACLS required
83
Jewelry Education Manager Resume Examples & Samples
- Manages Execution – Organizes, plans and manages projects/processes with simplicity and efficiency; partners with key stakeholders to align interests and remove roadblocks; consistently achieves successful outcomes within important deadlines
- Drives Performance – Establishes challenging standards; inspires and holds self and others accountable to achieve results; provides feedback; gives visibility and recognition to others for mastering tasks and successful contributions
- Strategic Vision**– Sets a purpose and outlines a future path for the organization; provides clear expectations and shares rationale behind decisions that are
- Proven record of training execution to a high standard within diverse organizations at remote/multi-unit locations
- Ability to create productive partnerships within all levels of the stores and home office organization
- 8+ years of progressively responsible retail experience required
- Strong Initiative/Drive, problem solving, customer service, presentation and communication skills
- Microsoft Office/Excel expertise required
- Strong understanding of key metrics and ability to critically analyze data
84
Lactation Services & Parent Education Manager Resume Examples & Samples
- Inpatient and outpatient Lactation Services
- Parent and Prenatal Education and Community Health Programs within the Women & Children’s Service Line to include development of patient education materials
- Obstetric Patient Perioperative Education Preparation (OB PEP) functions
- Operation of retail sales associated with lactation and maternal child products
- Patient discharge calls
- Development and implementation of promotional activities in association with External Affairs and marketing for maternity related services (i.e. Parent Review, facility tours, etc.)
85
Education Manager Resume Examples & Samples
- Provide technical assistance from the home office and in the field for the design, development, and quality control of specific technical activities and deliverables for education projects
- Participate in associations, communities of practice, and industry events to collect and share research and learning opportunities related to the latest international evidence base on education in developing countries; and trends related to sector policies, key donor strategies, and other potential clients, partners, and competitors
- Conduct field research related to education projects and other key questions on the sector as needed
- Provide strategic advisement and support to technical directors, project management directors, and practice members in the home and field offices
- Expands and fosters professional relationships with key clients, implementing partners, and industry experts within the sector
- Support new business development for donor-funded programming in education and youth by providing technical input and guidance
- Liaise with other departments to capture, update, and maintain information on Chemonics’ technical solutions for internal and external distribution
- Track and collect company development achievement indicators related to education and youth
- Serves as acting technical director and contribute to meetings on directors’ behalf as necessary
- Delegate, supervise, and evaluate performance of any assigned staff
- Communicate clear performance goals and standards and ensure staff receives regular constructive performance feedback, prompt resolution of problems, and time and opportunity to grow and develop in key competency areas
- Bachelor’s degree in international development or related field required; Master’s degree in education or related field preferred
- Minimum of three years of technical work experience related to education in developing country contexts required, with direct experience related to basic education strongly preferred
- Knowledge of USAID strategy and industry trends and resources in education, particularly as relates to early grade reading required; direct experience working in a technical capacity on USAID education projects strongly preferred
- Strong verbal and written communication skills; ability to effectively lead meetings, give presentations, and network within the industry
- Willingness to travel and work abroad in rural and/or fragile environments
- Strong analytical skills, demonstrated leadership skills, and ability to take initiative
- Demonstrated ability to supervise and mentor staff
- Demonstrated leadership, versatility and integrity
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Regional Education Manager Resume Examples & Samples
- Degree holder, preferably with cosmetics and / or makeup knowledge and experience
- .Well groomed and confidence. Always present herself/himself as a Bobbi Brown Ambassador, and a great role model for the team. Enjoys seeing the team grow, and loves the sales floor - an excellent coach and sales person with high standards of honesty and integrity
- Great time manager and possess good eye for detail, which are reflective of the strong planning, execution and detailed organization and presentation capabilities
- Possess strong analytical skills, ability to identify critical concerns and prioritize problems-solving issues. Encourages candid feedback, new perspectives, continuous learning and self-development
87
Education Manager Resume Examples & Samples
- Oversee quality of experience for every visitor from the parking lot to education center to trail system
- Develop, implement and promote inquiry-based family, school, and other public programs that allow participants the opportunity for personal experiences and learning in nature
- Identify and develop new partnership opportunities that leverage our conservation and education outreach into broader and more diverse communities
- Coordinate and facilitate field experiences with students and groups of all ages
- Keep school programs current with district and state standards
- Schedule programs and supervise any assisting educators
- Oversee training of educators, volunteers, and hosts
- Create and execute training for staff relative to visitor and customer experience (working with Center Director to set priorities for training)
- Work closely with Center Director and Development Director to build educational goals and programs that contribute to Rowe Sanctuary’s financial sustainability
- Assist with grant writing and project budgets for specific education grant requests and/or fundraising events
- Work with Center Director in developing annual budget costs directly related to education and public programs
- Serve as staff liaison to Iain Nicolson Audubon Center Stewardship Board Education Committee
- Provide educational program support including evaluation documentation, database management, mass mailings, event planning and promotion, phone calls, etc
- Plan and present programs to community groups, teacher conferences, etc
- Plan and present at teacher and volunteer trainings
- Develop temporary exhibits and displays to complement permanent exhibits and programming
- Assist Iain Nicolson Audubon Center Director with other duties related to center operations, as needed
- Bachelor's degree in natural sciences, environmental education or related area
- Inquiry-based education experience, a plus
- Ability to work collaboratively with individuals in a team-oriented atmosphere
- An engaging and energetic demeanor and the ability to inspire and motivate staff, volunteers, and potential partners will be fundamental to success
- Ability to think strategically and creatively, juggle multiple tasks, meet deadlines, and work in a dynamic environment
- Good writing and speaking skills
- Ability to work with volunteers is required
- Experience using social networking techniques to build awareness and engage others will be beneficial
- A passion for conservation of natural resources
- Spanish fluency, both verbal and written, preferred
- Ability to transport up to 25 pounds and lead programs and walks on uneven terrain is required
- Must possess a valid driver's license
- Flexibility to work some weekends and evenings
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Education Manager, Tom Ford, Travel Retail Resume Examples & Samples
- Work closely with Regional Director in understanding strategic focus and growth objectives, thereby working with Education team and Specialists in developing training road-maps to support business goals
- Key ambassador for Tom Ford Beauty. Instrumental in motivating, creating enthusiasm and inspiring loyalty and commitment to the brand
- Be an advocate for Tom Ford beauty in the digital space
- Uphold the highest luxury experience in-store, via coaching and mentoring and hiring the best Education team and Tom Ford Specialists
- Ensure alignment with education team in New York and/or Regional to customize training programs and tools to suit the needs of the TR APAC environment
- Build relationship and leverage on affiliate regional education team/affiliate education team to support the training needs of TR APAC field team where possible
- Translating business objectives into training needs
- Understanding the business priorities and its implication on the field selling approach. Identify training needs and mapping them against specific training tools and time frame to realize a roadmap towards the achievement of business goals
- Support the Area Sales Managers in interviewing and hiring the best Tom Ford Specialists
- Coach and mentor Education team in identifying individual regional needs, retailer specific needs in order to cascade and execute training road map
- Establish strong foundation of product knowledge and artistry skills
- Conduct counter visits and on-counter coaching where permitted. Work in store with Tom Ford Specialists to demonstrate product knowledge and imparting the Tom Ford Beauty luxury experience
- Localize training programs and inject creativity into programs to ensure that selling techniques are suitable in travel retail environment
- Impart housekeeping and counter maintenance guidelines
- Training of Generic staff
- Customization of training tools to adapt to generic staff learning styles
- Localize training program to create an interesting learning environment for generic staff in order to prompt participation and be fully immersed with Tom Ford Beauty
- Basic School, Seasonal Training
- Conduct basic school for all new hires to indoctrinate brand philosophies, assess makeup skills, and ensure coverage of product information
- Conduct at least 1 training per quarter (in addition to seasonal training) to recap and polish artistry skills
- Coordinate with Education Managers of relevant affiliates to collaborate on training where necessary
- Working with Education team to ensure consistency of training materials
- Special Events
- Work with Marketing and Sales team in order to provide on-site support for special events
- Work in tandem with Sales Team on pre-event/re-promote/launch training requirement and collateral for the Tom Ford Specialist in order to maximize event impact
- Grooming Standards and Image
- Ensure the Regional team, Education team and Tom Ford Beauty Specialists adhere to brand image requirements and maintain a high standard of grooming
- Ensure that counter standards (in terms of housekeeping and maintenance) is adhered to
- Coordinate uniforms needs twice a year for field team through global purchase or local sourcing
- Mentoring and Coaching
- Mentor and coach Education team and Account Coordinators in areas of training and selling skills
- Regular feedback and evaluation sessions with trainers and Account Coordinators via the ASMs
- Working with trainers on reporting format and feedback following trainings and sharing the results with sales/marketing teams
- Establish and maintain a good working relationship with retailers in order to smoothen processes of arranging training schedules
- Establish and maintain good working relationship with Marketing and Sales teams, as well as regional colleagues in training team in order to maximize leverage
- Plan, control, monitor and adhere to the training expense budget
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Spine Physician Education Manager Resume Examples & Samples
- University graduated, Medical background or Marketing will be preferred
- Above 3 years working experiences in marketing or education/training at medical device company, orthopedic industry background will be preferred
- Good people manage & coaching skills, people manage experience will be preferred
- Excellent oral and written communication skills in both English and Chinese (Mandarin), including demonstrating the ability to understand and communicate complex technical concepts
- Good project management, analytical and problem solving skills
- Good organization and time management skills, including working independently and unsupervised, able to prioritize and handle multiple tasks
- Good interpersonal skill and team player with the ability to quickly establish credibility with sales and marketing teams
- Competent and confident in communicating with physicians and customers
- Hard working, willing to learn and take challenge
90
Professional Education Manager Resume Examples & Samples
- Be the lead for ProfEd insights, strategy, design and tactics to support the EMEA business imperatives in close collaboration with global & regional marketing teams as well as local country education and the oneMD EMEA Education Solutions team
- Build, leverage and implement innovative disease centric customer learning pathways for the Colorectal Specialty
- Running both symposia style as well as hands-on cadaveric workshop works. Prepared to become an expert in the ETHICON product lines related to Colorectal Surgery
- Targeting and planning of contracts within the specialty areas for EMEA
- Plan and control the budget of the educational courses/initiatives for the Colorectal Specialty
- Willingness to actively share successful approaches to ProfED with their colleagues to improve the broader EMEA ProfED offering
- Flexible and willing to travel frequently
- This role can be based in EMEA
- Open mindset to join a new journey, big picture thinking and results oriented
- Demonstrates creative, practical problem solving skills
91
Group Professional Education Manager Resume Examples & Samples
- Team Lead of the Orthopedic ProfEd Managers - developing overall long term strategy while ensuring diligent execution of yearly plans and overall alignment on ProfEd Offerings and processes
- Build, leverage and implement innovative disease centric customer learning pathways for Orthopedics in general and Spine and Neuro Solutions in specifics
- Running both symposia style as well as hands-on cadaveric workshops. Prepared to become an expert in Ortho and the Spine and Neuro Solutions product lines
- Manage faculty relationships, optimize and expand the EMEA pool of KOLs and engage them in the early stage of new projects and product launches
- Strongly connect and engage with the Cluster Leads and where given the ProfED Managers locally, regionally and globally for flawless implementation of the strategic initiatives as well as the transfer of success models across EMEA
- Increase access and differentiate through implementation of low cost/high reach digital & technology ProfEd solutions
- Plan and control the budget of the educational courses/initiatives for over all Orthopedics and in special Spine and Neuro Solutions
- Continuously measure and analyze results to implement continuous ProfEd improvements and will establish a clear ROI tracking based on state of the art ROI calculations
- Co-shape within the CoE of Global Education Solutions the development of a new global ProfED strategy
- Master Degree or minimum equivalence through experience is required
- 5 years of medical device sales experience or relevant clinical experience required
- Experience in the delivery of medical device or professional education programs incl. ProfEd components during new product launches (Minimum 2 years)
- Willingness to actively share successful approaches to ProfED with their colleagues to improve the broader oneMD EMEA ProfED offering
- Sound business acumen and ROI calculation skills to establish ROI dashboards as well as experience in managing projects, budgets and analytics
- Ability of working in cross functional teams and across a matrix organization, as well as in a multi-cultural environment
92
Mobility & Education Manager Resume Examples & Samples
- 10/15 years BDM/sales management experience in the IT commercial industry (mobility and vertical industries experience a plus)
- Channel partners/ISV management experience
- Business P&L and NPI management
- Customer relationship management (C level)
- Regional virtual team management
- Pipeline, Quota management
- Entrepreneurial skills
- Fluent in Spanish and English (written/oral)
93
Education Manager Resume Examples & Samples
- Current unrestricted RN license in the State of South Carolina, BSN required, MSN preferred
- Knowledge of general nursing theories and practice
- Successful completion of hospital Orientation program
- Maintains competency and/or certification specific to departmental requirements
- Must have current BLS/AACLS certification. Current BLS Instructor training preferred; ACLS/PALS training preferred
- Advanced certification in specialty field and/or participation in professional organization(s) encouraged
- Must be able to utilize initiative & independent action when required within the scope of professional nursing practice
- Must have good verbal communication skills
- Must be able to work accurately under stress and emergency situations
94
Global Education Manager Resume Examples & Samples
- Responsible for global training content standards and deployment
- Defines global training curriculum across customer care, sales and service
- Manages Interactive Plant Environment to ensure plant is operational and keeps hardware updated with latest technologies
- Work independently as well as interface closely with Educational Services, Business Unit Subject Matter Experts (SME’S), Sales, Marketing, Customer Care, Service and Customers to develop instructional courses and curriculums in support of internal and external training strategic initiatives
- Owns training center capabilities, scheduling, and all associated technologies within training center
- Responsible for development and / or development leadership of Customer and Internal Training content meeting Emerson Process Education Shared Services and IACET standards
- Research and identify learning opportunities for marketing and sales
- Be the subject matter expert on training and learning best practices
- Supports learning management systems to ensure that all training content remains current and relevant
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Education Manager Resume Examples & Samples
- Develop, implement, oversee and deliver creative and engaging nature science and conservation education curriculum appropriate for grades PreK-12
- Procure, organize, and maintain program equipment and materials
- Responsible for program promotion, registration, scheduling, pre-program communication, development of props and materials, and program evaluation for both in-school programs and outdoor field trips
- Plan and implement environmental science, field research, natural history, citizen science, and ecology programs for school groups, youth, family, college students, teachers and adults
- Assist with daily programs including teaching and preparing materials/equipment. Programs include academic field trips, public programming, and community/classroom education outreach
- Partner with other Audubon Texas centers to develop and lead Audubon Texas’ Conservation Leaders program for young women and participate as an instructor in the week long capstone camping experience
- Develop, implement, and oversee the Animal Ambassador program and its integration into current and future programing
- Responsible for the daily care and general well-being of all Animal Ambassadors housed by Mitchell Lake Audubon Center
- Curate a diverse collection of biological artifacts for use in educational programing
- Maintain and develop partnerships with public and private schools, and youth organizations to cultivate ongoing relationships
- Market and recruit groups to participate in programming: set-up meetings with local schools and other communities, work with marketing team to design promotional material, attend community events
- Develop partnerships with state and federal agencies, colleges, universities, research institutions, and other conservation organizations
- In collaboration with Center/State staff, develop effective promotional materials and marketing strategies for school, summer and community programs, including regular updates to the website and helping generate new and robust social media and other strategies to engage schools and the community
- Interact and work with the general public, Audubon members, teachers and school officials, Board Members, other conservation groups and government officials
- Serve as an ambassador for the Center and NAS throughout the community, specifically, at education conferences, meetings, advisory boards, teacher conferences, festivals and other public events
- Work with conservation committee to integrate education component into plans and programs
- In collaboration with Center staff, assist with fundraising efforts including organizing special events, identifying and cultivating donors; and researching, and writing grants proposals
- Develop and deliver staff and volunteer educator training sessions. Responsible for recruitment and marketing; communication with and stewardship of staff, interns and volunteers
- Assist staff and volunteers in the daily operating and maintenance activities
- Write articles for the E-newsletter, newsletter, and other print media
- Other duties as assigned for the benefit of the Center
- Bachelor’s Degree required, in the natural sciences or education or related field preferred
- 3-5 years demonstrated experience in a conservation education setting including teaching, management experience and curriculum development, or a similar combination of education and experience, required
- Attention to detail, excellent time-management and organizational skills, sound judgment under pressure
- Experience caring for and handling a variety of live animals in an educational setting
- Must demonstrate excellent leadership skills, self-confidence, and resilience
- Must be self-motivated, innovative, and proactive: a strong self-starter
- Previous experience teaching diverse audiences is required. Must have a demonstrated interest in nature and children
- The ability to pass on knowledge to members of the public through guided interpretive walks with groups and one-on-one encounters at the nature center
- Experience and confidence teaching outdoor skills including: birding, kayaking/canoeing, hiking, and camping
- Interest, understanding, and commitment to the mission and vision of Mitchell Lake Audubon Center
- Experience with statistical/evaluation computations preferred
- Experience working in a nature center, zoo, aquarium, museum, or park a plus
- Knowledge and commitment to conservation of birds and other wildlife and their habitats
- National Association for Interpretation certification preferred
- General knowledge of scientific concepts, environmental issues, and local flora and fauna preferred
- Must be willing to participate in maintenance projects and visitor services
- Flexibility with schedule including weekends, weekdays, holidays, and evenings required
- Must be willing to travel as the job requires
- Proficiency with Microsoft Office Suite, website updating, and social media
- Must be able to withstand heat and cold (much of the work is done outdoors) and perform physical duties such as lifting, reaching, pulling/pushing, outfitting outdoor adventures, hiking, camping, etc. with or without accommodation
- First Aid/CPR Certified preferred
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Professional Education Manager THV Resume Examples & Samples
- Manage Professional Education department. Work closely with Professional Educational Director to ensure a best-in-class EMEA Professional Education Program
- Supervise education centers organization
- Ensure and follow the quality of professional education standard of procedures
- Work closely with the Professional Education Director to ensure training activity is efficiently managed
- Facilitate the Educational organization for services and activities around Training events
- Monitoring and reporting for Education Strategy
- Manage and coordinate Educational projects progresses
- Plan Professional Education programs activities and proctoring
- Assign and secure implanting resources
- Ensure compliance for Health Care Professionals
- Timely entering of all quality related updates into databases and reports
- Audit preparation and actions implementation and follow up
- Manage and follow Education budget – invoices management
- Manage and follow Health Care Professionals contracts
- Team management (5 people) and back-up
- Process and detailed oriented
- Biomedical Background (ideally engineer) with at least 5 years of experience in a Med Tec company
- Excellent organizational and time management skills and experience in people management is a strong plus
- Strong communicator and team-worker
- Strong Leadership
- Knowledge of Microsoft Project Management tool
- English fluent, French a strong plus
- Biomedical background (Engineer –marketing degree)
- At least 5 years related experience in a similar coordination/ project management role
- Previous experience in the medical device, pharmaceutical or other similar industry
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Medical Education Manager Resume Examples & Samples
- A minimum of 2 years of professional business experience
- Experience in the therapeutic areas of Oncology and Hematology is preferred
- Proven project management, planning and organizational skills
- Demonstrated ability to work closely with KOLs to gain key marketing insights and/or develop brand/therapeutic area CHE content is required
- Knowledge of principles of adult learning
- Ability to travel up to 40%, both domestic and international, based on the needs of the business.Medical Science Liaison
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LSD Regional Disease Education Manager Resume Examples & Samples
- Responsible for prompt follow-up on leads to identify the new business opportunities. (75%)
- Educate and inform HCPs (Physicians, Mid-Level Practitioners, Nurses, etc) on Gaucher and Hunters Disease
- Describe signs and symptoms of the diseases and inform on the differential diagnosis process
- Educate HCPs on the appropriate treatment referral route
- Attend conferences and workshops as an exhibitor or presenter
- Achieve management business objectives as agreed with line manager
- Communicate effectively with Regional Business Manager, Zone Director, and broader team (25%)
- Maintain close working relationship with assigned Regional Business Manager to discuss appropriate opportunities and ensure prompt follow-up
- Provide input and assist with execution against the business plan for assigned territory
- Document effort and results to allow accurate forecasting of sales funnel and refinement of prospecting algorithm
- Achieve sales targets as agreed with line manager
- Bachelor’s degree required, preferably in a scientific field
- MD/DO, MBA, Nursing, Genetic Counselor background preferred
- 4 or more years of appropriate sales experience required with a minimum of 2 years in specialty pharmaceutical, biotech, health care related sales experience preferred
- Experience carrying out a complex sales cycle
- Experience effectively communicating high-tech or high science related products
- Experience working in a complex regulatory environment
- Knowledge of pharmaceutical industry and overall healthcare ecosystem
- Works well independently with minimal direction
- Thrives in unstructured environments
- A demonstrated team
- Demonstrated pioneering experiences
- Sound judgment and decision-making ability
- Superior customer based selling skills. Particularly effective in questioning and presentations skills
- Proven relationship building skills
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Global Education Manager Resume Examples & Samples
- Complete training in area of responsibility within allowed time-period
- Training is required for changes in existing policies and procedures, for new assignments and for implementation of new policies and procedures
- Complete required periodic re-training in areas such as safety and environmental compliance
- Follow all company safety policies and other safety precautions within work area
- Promote safety to all associates that enter work area
- Follow Health Care Compliance guidelines as well as follow operating room training and safety standards (Bloodborne pathogens training, etc.)
- Collaborate with other learning managers and business partners to execute learning that supports selling competency development
- Train sales representatives in areas of need to improve product & procedure knowledge and selling skills
- Execute TTT programs to support global sales learning capability build aligned with GES global strategy
- Collaborate and act as an SME in support of the development of clinical, selling and business training content
- Partner with marketing to support product launch development and execution and training aligned to strategic priorities
- Coach and train sales representatives to utilize sales force effectiveness tools to identify growth opportunities
- Recommend new approaches, techniques and ideas that will assist the sales representative in meeting and exceeding sales objectives
- Assist or conduct BWI Academy as assigned through the blended learning approach
- Responsible for the logistics of assigned trainings, review outcomes, propose continuous improvement processes
- Lead or conduct specific training at local, regional and national meetings as assigned
- Develop individual skills to become more effective in training, developing people, coaching, communicating, and team building
- Demonstrate the ability to handle customer product questions and objections in a manner that is consistent with sales training methodology; conduct sales presentations using current sales methods
- Will be certified to deliver company aligned selling skills curriculum
- Conduct business in accordance with Business Conduct Policy, HCC and other Johnson & Johnson policies and procedures
- Minimum of eight (8) years of business to business sales related experience is required
- Minimum of two (2) years successful experience in Clinical Sales in the electrophysiology space is required
- Current or prior experience as a Field Sales Trainer is preferred
- Expert selling skills is required
- Excellent clinical knowledge in BWI product portfolio and procedures is required
- Market and industry knowledge is preferred
- Expertise across the healthcare industry is preferred
- Knowledge of adult learning principles is preferred
- Classroom facilitation skills is preferred
- Strong business acumen is preferred
- Ability to influence management to negotiate for resources is preferred
- Account planning and development is required
- Project leadership and problem solving is required
- Ability to convey value proposition to all levels of key stakeholders across a facility is preferred
- Excellent oral, written and presentation communication is required
- Knowledge of Business Conduct Policy, HCC and other Johnson & Johnson policies and procedures is preferred
- Excellent computer skills with Microsoft Office and Apple applications is preferred
- Expertise in sales force effectiveness tools is preferred
- This position is preferably located in Irvine, CA but flexible to other locations for the right candidate and may require up to 35% domestic travel.Sales Training
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Education Manager Resume Examples & Samples
- Plans, schedules and delivers Audubon’s education programs including Eagle Eyes programs, tours, summer camp, off-site presentations, special events and a newly created Water for Florida’s Future program
- Develops age-appropriate curriculum and implements programs that reflect Audubon’s strategic goals and local conservation issues
- Recruits, trains, supervises and mentors education docents, volunteers and Water Conservation messengers
- Evaluates program effectiveness using best practices of the environmental education profession. Oversees quality of visitor experience and collaborates with Center staff to develop messaging and exhibit content in order to improve guest experience
- Collaborates with Center Director and other education team members to prepare strategic marketing materials and media communications. Responsible for managing the Center’s social media sites and communications, including the Center’s Facebook, Instagram, and Twitter pages
- Develops working relationship with glove trained birds of prey to use in educational programs
- Collaborates with Center Director to raise funds needed to support education/outreach programs. Assists with grant writing and project budgets for specific education grant requests and/or fundraising events
- As needed, prepares Center materials including program summaries, newsletters, brochures, proposals, reports and other documents
- Helps build the Audubon community by involving diverse communities and constituents
- Bachelor’s Degree in Natural Sciences, Environmental Education, or related field. Familiarity with local/state education standards, as well as working knowledge of education and conservation issues, also required. Master’s Degree in a related field preferred
- Excellent written and verbal communication skills, with the demonstrated ability to prepare and deliver presentations to diverse audiences and age groups
- 3-5 years' professional experience developing education curriculum, engaging in public speaking and coordinating presenting programs in formal or non-formal setting required. Direct teaching experience is strongly preferred
- Must have strong writing and organizational skills, and be able to multi-task and juggle changing priorities
- Proficient in Microsoft Office applications, to include Word, Excel and Publisher. Experience with social media platforms strongly desired
- Experience with web design using Drupal desired
- Must be self-motivated, possess sound judgment and decision making skills, while following directions and bringing new ideas to the table
- Ability to work with a team, as well as independently, with a can-do and positive attitude. Other characteristics include: friendly, respectful, collaborative, a good listener and communicator, honesty and enthusiasm
- Raptor handling experience is preferred but not required
- Must have flexible schedule with the ability to work evenings and weekends and travel as necessary
- A passion for conservation, education, and the mission of the National Audubon Society
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Brand Education Manager Resume Examples & Samples
- Create & update the training content material (brand knowledge & execution)
- Create and annual calendar & execute accordingly
- Coordinate the logistics and internal communication to execute trainings
- Report the outcomes of these initiatives
102
Corporate Education Manager Resume Examples & Samples
- Effectively convey College products and program offerings, including any discounts or programs applicable to individual accounts
- Communicate well with colleagues in Corporate Sales and Enrollment to drive overall College sales
- Manage assigned smaller accounts to drive overall revenue growth
- Attend assigned trade shows to generate leads and answer questions from prospective students
- Identify key geographies and perform region office visits for larger accounts to drive enrollments
- Seek out institutional clients opportunities, including initiatives such as private placement classes, review classes and licensing agreements
- Experience with prioritizing and handling multiple projects
- Experience with MS Word, Excel and Outlook
- Ability to effectively communicate with others, professional dress and demeanor
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CVG Patient Education Manager SH Resume Examples & Samples
- Bachelor degree in Medical related field
- More than 3 years’ experience in medical device sales experience and/or sales training experience
- Experience and strong skills in project management
- Self-motivation and good personality,
- Effective in communication and good interpersonal skill
- Good coordination skill and training skills,
104
Education Manager Resume Examples & Samples
- 5+ years of experience in training or field sales management
- Exceptional communication skills (internal and external customers), ability to motivate people, well groomed, fashion awareness
- Passionate about teaching and proactively motivates others to learn, improve, and excel
- Strong sense of ownership and ability to take initiatives and responsibilities
- Previous field sales experience in luxury goods industry is desirable
- Fluent in Mandarin Chinese and English
- Computer literate: Word, PowerPoint and Excel (desirable)
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Professional Education Manager Trauma & Elective Foot Resume Examples & Samples
- Lead for ProfEd insights, strategy, design and tactics to support the EMEA business imperatives in close collaboration with global & regional marketing as well as local country education and the EMEA Education Solutions team
- Build, leverage and implement innovative disease centric customer learning pathways for Trauma and Elective Foot Solutions as well as establish a clear ProfEd plan for the newly acquired BME portfolio with its introduction the EMEA Market in 2017
- Running both symposia style as well as hands-on cadaveric workshop works. Prepared to become an expert in the Trauma and Elective Foot product lines
- Targeting and planning of contracts within specialty areas for EMEA
- Build and leverage education partnerships with strategic important European Medical Societies
- The candidate will plan and control the budget of the educational courses/initiatives for the Trauma and Elective Foot Solutions
- A minimum of a Bachelor’s Degree is required or Master Degree or minimum equivalence through experience
- Knowledge of the total portfolio (especially the Trauma and Elective Foot Solutions Portfolio) - preferred
- Product or sales management experience
- Project management experience, preferably with digital technology and/or systems development
- Experience in Adult Learning Principles and Launch Excellence
- Experience in the delivery of medical device or professional education programs (Minimum 2 year)
- Experience in managing professional education components during new product launches. (Minimum 2 year)
- Sound business acumen and ROI calculation skills to establish dashboards
- Proven leadership ability to effectively motivate and engage a team of professionals, also remotely
- Excellent written and verbal communication skills, effective interpersonal and teamwork skills
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Regional Sales & Education Manager Resume Examples & Samples
- Strong sales and business orientation with deep experience collaborating with retailers
- Preferably with proven record of developing talent (through training, coaching, identifying solutions & implementing different learning styles)
- Knowledge of training practices and principles; strong in foreseeing, planning and organizing to cover training needs of the brand
- Knowledge of computer application Excel, Outlook, Power Point etc
- Good industry knowledge and network of relationships in the industry – with customers, distributors, retailers, suppliers, advertising agencies, and other business partners
- University Degree or Equivalent
- Minimum of 5 years of experience in a sales function or delivering training in a retail/cosmetics/luxury goods or FMCG arena
- Makeup Artist qualification, preferable
- Able to travel 50%
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Regional Education Manager Resume Examples & Samples
- University level education or equivalent,
- Minimum 8 years of relevant training or training-related experience, preferably in the skin care /cosmetics/fragrance business,
- Applicant with Retail Operations background stands an advantage,
- Respected and enthusiastic leader,
- Honor commitments. Take responsibility for difficult decisions. Honest and behave consistently with espoused values,
- Able to manage emotions. Maintain calm and perspective in difficult situations
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Program & Education Manager Resume Examples & Samples
- Plan, schedule, market and deliver Association community education programs, care consultation, support groups, conference presentations and other trainings and activities as needed
- Identify and meet the needs of diverse communities and populations, with a particular focus on the Latino, African American, and LGBT markets
- Conduct outreach and education with physicians and other healthcare providers
- Provide training, resources and supervision of volunteers and interns
- Represent the chapter at appropriate and assigned meetings and events
- Provide short-term telephone consultation with callers in a professional and compassionate manner
- Apply empathetic listening skills to assess caller's needs
- Access appropriate information and make recommendations for care and follow-up
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Education Manager Resume Examples & Samples
- Sets strategy for continual growth through internal and external education strategies, customer education engagement programs and internal sales force excellence training for direct and in-direct distribution channels following marketing
- Objective/source of volume strategy
- Plans, directs and manages the internal and external education and training programs and activities
- Develops new customer engagement programs and events supporting our strategic goal and marketing objectives
- Executes and coordinates existing and new customer education events and initiatives
- Continuous improvement of internal education programs and tools for Sales Force excellence
- Executes internal training programs in EMEA in collaboration with US
- Ensures our educational activities across EMEA market are coordinated and cohesive, helping to drive agreed goals and strategies
- Develops programs and supports product trainings specifically for new product launches
- Close contact, collaboration with stakeholders in US and leverage of programs
- Might have responsibility for clinical research in collaboration with Brand management, clinical research department to drive clinical evidence strategy development and execution
- KOL identification, development and engagement in educational events/programs and/or clinical research
- Enthusiasm to drive internal and external education programs forward
- Strategic capabilities with high hands-on mentality to execute programs
- Develops and drives own ideas
- Effective and close collaboration/partnership buy-in with US stakeholders and partners
- Command/leadership [reverence] of salesforce
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Education Manager Resume Examples & Samples
- Lead new hire education plan for Pet Territory Manangers (TMs) on Hill’s products and competitive advantage, in partnership with the District Manager
- Plan and conduct educational seminars on wellness nutrition, Hill’s product portfolio and the importance of diets (therapeutic and wellness) in companion animal health and longevity for assigned pet retailers
- Develop and Implement an education plan with the District Manager to execute a district education strategy that supports attainment of assigned volume and market share goals
- Develop and implement new product and wellness seminars to be used in the pet channel to increase endorsement, recommendation and to ultimately deliver the pet channel sales and market share goals
- Provide Coaching and Feedback to Pet TMs on education opportunities
- Represent Hill’s at trade conferences, shows and account events
- Serve as a source of nutritional expertise and education for other Hill’s personnel including Customer Service Representatives, Business Account Managers, TMs and 3rd party sales resources
- Bachelor’s degree or higher
- 4+ years of prior sales experience calling on retail stores/clinics
- Experience coaching/training
- Overnight travel, approximately 70% of the time
- Prior experience in a training role
- Ability to relocate for future career advancement
- Capable of working in a team environment and collaborating with others to meet customer needs while achieving Hill’s goals
- Ability to influence key decision makers and within the pet channel
- Strong interpersonal and organizational skills
- Overnight travel required
- Computer Skills
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Professional Education Manager Resume Examples & Samples
- To drive quality to a consistent standard in the various UK & IRE Professional Education events held for our customers. Developing partnership opportunities between business units to deliver speciality focused education
- Implementation and delivery of education events at national level (in conjunction with our various training facilities) to extend the clinical knowledge and surgical skills of health care professionals
- Facilitate the adoption & penetration of UK & IRE focus procedures & products
- Deliver industry leading Professional Education, so it is a key differentiator for the UK & IRE business and a true value add for the customer base
- Assist in delivery of training capacity to meet the BP demands
- Ownership of procedural & product areas in line with the focus products & specialities
- Ownership and accountability for budgets
- Assist in planning and be responsible for tactical delivery of education events in line with BP
- Independent organisation and administration (including on-site management of selected events) in the field, e.g. live surgery at exhibition
- Deliver compliance to HCC and CREDO requirements in dealing with HCP’s and Institutions
- Responsibility for selected, specified UK Training Centres/Colleges
- Responsibility for selected, specified surgical societies
- Working in collaboration with internal and external customers to plan future events and offerings from the Professional Education Department
- First point of contact for regional Professional Education coordinators to ensure execution of BP
- Provide analysis and metrics to track performance
- Demonstrated a cycle of success in their current role, and has taken on projects/initiatives to assist with their own personal development
- Program/project management experience in the compilation of a range of complex activities to produce a coherent program of continuing education events
- Structured, practical approach to project/event management
- Experience and willingness to deal with complex situations, prepared to undertake trouble-shooting (devising short-term solutions, crisis management, pragmatic way of working), enjoyment of not always being able to predict situations for which detailed planning is impossible
- Good team player. Experience of working with multifunctional teams without the direct authority to issue instructions, able to engage with people, and achieve goals on time and within budget
- Willingness/ability to indirectly lead multifunctional teams and to look after several projects at the same time, with systematic setting of priorities and organization of resources
- Experience in handling uncertainty and complexity. Talent for problem-solving through analytical ability to draw evidence-based conclusions about the impact of market dynamics, customers and competitors on programs
- Experience of working with senior managers and the presentation of complex marketing and technique-related subjects to them
- Ability to exert an effective influence at all levels of an organization and to convince others of ideas by understanding participants' wishes and dealing with them
- The ability to seize initiatives and introduce innovations to promote Professional Education. Creative, self-motivated and resourceful
- Flexibility in the implementation of ideas through the effective nurturing of relationships and networks both within ESC and also with important external participants (e.g. professional organizations, key opinion-formers), by gaining their confidence and respect
- Knowledge of the medical devices sector, J&J products and procedures as well as knowledge of finance and operating procedures at J&J
- Creative and can think out-side of the box
- Able to travel all over the UK & IRE (as this is predominantly a field based role) and some overseas travel will be required
- Experience in the field of Professional Education/Adult Education
- Good knowledge of PC/MS Office Skills
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Tcpi Education Manager Resume Examples & Samples
- Will perform the following responsibilities for managing the educational portfolio for the Transformation, of Clinical Practice Initiative Network
- Develops content, identify leading performers and SME’s
- Understands qualitative and quantitative data to determine needs
- Conducts webinars and calls including planning, facilitation and management of deliverables
- Facilitates planning meetings with all parties (Vizient TV, presenters, etc.)
- Tracks and report learnings, interventions, attributions, success stories
- Knowledge of participants status (data and engagement) and intervene if needed
- Collaborates with internal and external entities
- May serve as CE Course Director for Network
- Shares awareness of member satisfaction with leadership
- Contributes to development of strong member engagement, delivery of services and achievement of measureable member satisfaction and goals
- Serves as an expert resource internally and to member organizations
- Ensures education portfolio is current and relevant to practice transformation and the TCPI Change Package
- 7 + years’ experience and/or education, working knowledge of healthcare policy including care delivery and payment reform
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Center Education Manager Resume Examples & Samples
- CELTA/Trinity Cert (or equivalent) and 4+ years of adult ESL teaching experience
- Management experience with responsibility for a team, preferably in ESL/EFL
- Strong communication skills, flexible and proactive
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Medical Education Manager Resume Examples & Samples
- Provides oversight of all CSS, Lifescan and Animas training initiatives, COE and KOL development, as well as, all potential educational funding opportunities
- Provides oversight of all CSS, Lifescan and Animas Grant and Fellowship request
- Leads and develops innovative educational strategies in collaboration with Global that align with the organization's overall business objectives
- Prioritizes the activities needed to accomplish short- and long-term business goals
- Builds and implements rigorous, systematic, metric-oriented approaches to track and monitor medical education program implementation and impact
- Develops and executes short and long-term project plans including clear objectives, milestones, resource requirements, and deliverables
- Uses financial information to negotiate contracts, manage budgets, assess opportunities and inform business decisions
- Selects and manages the performance of resource partners to ensure projects are executed effectively within specifications and budget guidelines
- Creates sound project budgets and manages budgets against project and resource requirements to ensure cost efficiencies
- Interacts with the clinical customer and/or professional societies (where available) to enhance the development of programs
- Balances key organizational business objectives and the creation of safe and effective products/medical procedures and solutions
- Analyzes unmet training needs and translates them into business development strategies that are aligned with the overall franchise strategy
- Develops and maintains strong partnerships with CSS, Lifescan and Animas business leaders and Global Source Companies to ensure alignment, collaboration, and innovation
- Manages the development and execution of medical education programs including facilitation, coordination and management of KOLs, facilities, logistics and vendors to ensure that programs operate efficiently
- Establishes and streamlines processes to ensure business and HCC needs are met
- Leads manages multiple and changing demands and priorities based on alignment with business strategies, assists others in prioritizing to ensure maximum effectiveness
- Bachelors degree is required with a preference for science-related discipline or business. A Master in Business Administration would be an asset
- 4+ years related experience in the medical device and/or pharmaceutical industry is required. Previous experience in medical education would be an asset
- Previous management experience and proven management skills an asset
- Bilingualism (English/French) is an asset
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Medical Education Manager Quebec East-diabetes Resume Examples & Samples
- A minimum of a University degree is required, preferably in business, Life Sciences or related Health Sciences discipline
- A minimum 5 years’ experience in the pharmaceutical and/or Medical Device industry
- Prior experience in a MEM role is highly desirable
- Fluent in French and English (spoken and written) is required for MEMs based in Quebec
- Experience in the therapeutic area Diabetes, cardiovascular or metabolism is preferred
- Experience in developing and executing successful CHE learning activities or other HCP learning activities
- Demonstrated cycle of success in Sales/Marketing including a track record of success in strategic peer to peer event execution is asset
- Knowledge of key customer decision making process relating to specialty therapeutic areas
- Hospital and Pharmacy experience an asset
- Ability to travel up to 50%, both domestic and international, based on the needs of the business
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Continuing Medical Education Manager Resume Examples & Samples
- Support identified vendor with the completion of ACCME course application
- Creates materials and registration packages for CME meetings
- Oversees production of program syllabus and other program materials, including presentation abstracts, outlines, PowerPoint presentations, faculty lists, evaluation forms, and others
- Prepares and submits final report for each CME Symposium
- Coordinates marketing plan and production of promotional materials
- Coordinates bulk mailings, advertisements, and meeting announcements
- Communicates extensively with faculty to acquire program copy, faculty disclosure forms, conflict of interest resolutions, syllabus materials and other materials to ensure ACCME guidelines compliance
- Coordinates speaker requirements such as letter of invitations, speaker disclosure forms, AV needs, housing, transportation, and other needs as requested
- Supervises food & beverage and social functions held throughout the meeting day(s)
- Manages exhibits at CME courses
- Manages on-site registration desk during CME programs
- Oversees, administers, monitors and coordinates the Maintenance of Certification (MOC) activities for Christiana Care
- Works closely with MOC Committee for governance of the MOC activities
- Master’s degree in Health Administration, Business or related field
- Work history of a minimum of five (5) years of health care administration, clinical experience preferred. The experience should demonstrate a progressive increase in responsibility with management of staff, program development, productivity enhancement, and budget control
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Medical Education Manager Resume Examples & Samples
- Under the supervision of the National Medical Education Manager, develop nationally-accredited CHE programs to support assigned therapeutic areas
- A minimum of 5 years in the pharmaceutical industry with experience in the development of national/regional educational initiatives and/or experience working with scientific experts. Experience at the specialty level would be an asset
- Demonstrated ability to work independently as well as in a collaborative team environment
- Ability to travel (up to 30%) for conferences, educational events and internal meetings
118
Medical Education Manager Resume Examples & Samples
- Higher University Degree preferably in life science
- Possesses a track record in developing and executing successful, CME learning activities
- Flexible, adaptive and has strong organization skills with ability y to plan and prioritize own work and
119
Education Manager Resume Examples & Samples
- Master competition, market, clients, and trends knowledge
- Master brand identity and knows sense of purpose
- Masters fundamental knowledge: products, categories, gestures, application and artist sales and service
- Drives business through retail and service education
- Elaborates retail and sales education plans
- Cooperates with 360° internal and external stakeholders guarantying a consistent customer experience
- Designs appropriate learning solutions for Customer Experience
- Delivers & transmits education contents programs and materials
- Provides personalized follow-up & coaching
- Knows customer profiles & transmits customer centricity
- Continuously elevates services standards and POS execution according to brand specificities
- Outstanding interpersonal skills; the ability to negotiate, persuade and mediate both up and down the organization
- Goal oriented and ability to delegate
- Outstanding communication skills, both written and verbal
- People management & coaching skills
- Team player with the ability to gain consensus through collaboration
- Flexible and adaptive attitude to changing priorities and challenges
- Detail oriented with a sense of urgency and a roll-up-your sleeves attitude
- Impactful and effective interpersonal and presenting skills
- Ability to take direction and deliver brand messages
- Passion for selling product and delivering education that sells
- Excellent verbal communication skills, strong written communication skills
- Degree/5 years of related experience
- Experience in retail management/department stores
- Area sales management
- Training and make up education
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Area Education Manager Resume Examples & Samples
- Implementation of existing and future product and selling skills training
- Attend Train the Trainer sessions, up to 4x per year. Pro-actively develop product knowledge and selling skills. Ensure knowledge and skills are trained edffectively to in-store teams
- Provide feedback to Beauty Managers, Store Management, and Field Managers In-store, at the conclustion of all training sessions
- Build and maintain successful relationships with the Store Management team, Beauty Manager, Senior Education Consultant(s), Field Manager, Product Consultants and Sephora freestanding partners
- Represent Sephora and JCPenney in a professional and ethcial manner at all times, following all Sephora and JCPenney guidelines
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Education Manager Efti Resume Examples & Samples
- Provide pivotal support in the redesign, optimization, and creation of Tier 1-3+ curricula and special programming via content development, expert collaboration and vetting / editing of materials
- Design presentations with on-brand formatting using PowerPoint, Word, and Excel
- Collaborate with T&D manager to apply learning and development strategies to enhance content delivery and engagement
- Support the T&D manager in the creation of content-specific education to support both Master Instructor and Fitness Manager development
- Own the on-boarding of new Master Instructors and Fitness Managers to new curricula and program initiatives
- Work with the personal training operations team to identify and address the needs of the PT department
- Develop of curated EFTI education for other ancillary departments; Pilates, Spa, Group Fitness, and Membership Advisors
- Contribute to the progression & roll-out of Equifit content and execution
- Identify trends and needs within the industry and own the creation of educational material
- Bachelor’s degree required, Master’s degree preferred in a related field; Exercise Physiology, Exercise Science, Kinesiology, Biomechanics, Etc
- Minimum of 8+ years of experience as a personal trainer and / or Fitness / Personal Training Manager
- Exceptional content mastery support by formal education in topics relating to movement, nutrition, regeneration, behavior coaching and business development
- Diversified continuing education experience
- Experience designing and leading education within a club with the intent to drive specific knowledge, skills, or abilities
- Proven leader in promoting and applying the M N R strategy while working with clients
- High level of comfort in the design and creation of presentations using Microsoft PowerPoint, Word and or Excel
- Prior experience presenting in a large workshop setting preferred
- Ability to think in terms of a diverse learning audience and skill level
- Desire to be hands on in an entrepreneurial fast-paced environment
- Adaptable to changing job responsibilities and or new project ownership
- Ability to learn quickly and organize, prioritize, meet deadlines, and work autonomously
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Clinical Laboratory Education Manager Resume Examples & Samples
- Contribute to and participate in strategic planning, program self-assessment, hospital specific assessment, and other efforts to improve the Core Laboratory Education Program. Assist in planning and implementing changes in the program
- Develops, monitors and evaluates progress on component goals and objectives; reporting progress on action plan
- Maintains professional development & continued growth
- Provides guidance and direction to assigned education staff, evaluates performance, assesses, and secures training opportunities and resources for staff development
- Provides Management and Staff with relevant information and/or training regarding education activities
- Makes routine visits to each Hospital facility (at least monthly)
- Participates in and Hospital hosted or sponsored Education Events
- Ensures that education component activities follow performance standards at all sites. Builds, develops and maintains communication system and supervisory system with site personnel that allows for regular assessment and refinement of education activities at those sites
- Coordinates placements of clinical affiliation agreement students for Chemistry & Hematology experiences at Laboratory Sites
- Understands/respects laboratory billing compliance plan. Adheres to guidelines set forth in Lab Billing Compliance Plan
- Attends Annual Billing Compliance Training and Annual Ethics Training. Respects and protects patient confidentiality
- Demonstrates knowledge and skills necessary to provide care and assess data appropriate to the age of the patient served
- Addresses department efficiencies from both a facility and a market prospective. Balances consolidation opportunities with Facility specific service needs. Remains focused on the effectiveness of the entire operation
123
Rugby Education Manager Resume Examples & Samples
- Bachelor’s Degree with 2-4 years’ experience in education or related field
- Curriculum design experience
- Graphic Design and Online content development experience preferred
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Customer Leadership Education Manager Resume Examples & Samples
- Identifying core competence of customer leadership development
- Futuristic, developing and updating customer leadership training model
- Designing, developing, revising and conducting training/ training programs base on both the organization’s and individual’s needs
- Capture customer insights and conduct demand analysis
- Ensuring that statutory training requirement are met
- Evaluating effectiveness and business return of the training and programs conducted
- Organizing the development of training material and keeping it up to date
- Measure effectiveness of leadership training
- Minimum of 4 years’ healthcare industry or related experience
- Outstanding communication, presentation and facilitation skills
- Design leadership courses and training program
- Ability to build strong working relationship internally and externally
- Restorative, solve complex problem
- Ideation and futuristic
- Commercial/Marketing background
- Organizational training experience
- Leadership certificated trainer
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Education Manager Resume Examples & Samples
- Focuses on incremental sales of SAS education to current and prospective customers
- Develops new and innovative opportunities for schools to utilize appropriate SAS products and services to improve education
- Contributes to the development and delivery of annual strategic business plan
- Accountable for the performance and day-to-day operations of functional area
- Works with sales staff to identify leads; participates on sales calls to target appropriate services for new and existing customers; helps identify the business opportunities to increase student registrations in private or public classes
- Provides input to the scheduling process for staff and training events
- Handles administrative duties related to education business, including developing roster, issuing certification, collecting feedback, updating information system etc
- May research and identify new third-party training centers to schedule and run SAS training classes
- May develop training courses and modules, and/or provide consulting services at customer sites
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Education Manager Resume Examples & Samples
- Develop content and project plans for new and updated training programs. Applies detailed knowledge of company production processes, business systems, and/or changes in products, procedures or services
- Organizes and develops training materials, testing and evaluation procedures, multimedia programs, meeting content and other educational materials
- Assists in the development, documentation, and implementation of brand development programs/career pathing for selected positions
- Utilizes a variety of educational technologies including learning management systems, instructional design, web based applications, graphic design and multimedia educational products
- Assists in compiling data to analyze past and current year training requirements for budget preparation
- Compiles and communicates metrics to measure participation in and effectiveness of education programs
- Provides administrator support for LMS system
- Provides leadership, development and direction for media specialist activities, including video production with a special focus on Sally Today video program
- 4+ years of relevant and progressive experience in training (including instructional design and curriculum development) and/or Human Resources; within specialty retail industry preferred
- Focus on customers: Passion for delivering great customer experience
- Develops team to be future leaders and high performers in an environment that encourages creativity and empowerment
- Drives organization success/results
- Proactively and continuously focuses on process and quality improvement
- Values and builds collaborative relationships
- Strong desire for constant self-development and learning
- Business and financial acumen
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Medical Education Manager Resume Examples & Samples
- Consolidate the Continuous Health Education (CHE) plan taking into account the requirements of the medical plan as well as the available resources
- Ensure the Health Education is aligned with the commercial model
- Develop department-wide objectives aligned with the medical objectives and ensure communication and alignment with all internal BMS stakeholders
- Contribute in the content development of advisory boards and consult meetings
- Establish and maintain partnerships with accrediting bodies and universities throughout Canada
- Bachelors’ degree in health science or equivalent experience
- Minimum of five (5) years of experience in the pharmaceutical industry including two (2) years of Continuous Medical Education (CME) experience
- Experience with pharmaceutical sales and marketing, an asset
- Relationships with Medical Experts in immunology or hematology, an asset
- Collaboration and team player
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Sales & Education Manager La Mer-the Netherlands Resume Examples & Samples
- Higher degree or equivalent by experience
- At least 5 years of experience in a field sales position in a retail / point of sales environment
- Proven experience of managing sales teams
- Strong Ability to drive sell-in and to execute sell out plans
- Understanding of luxury brand retail demands
- Personal skills: business developer with entrepreneurial spirit, good negotiator, organized and focused on priorities, great interpersonal skills
- Very good organized, work structure & follow-up of your file
- Knowledge of computer applications such as Microsoft Outlook, Word, Excel and Power Point etc
- Fluent Knowledge of Dutch & English
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Education Manager, Design & Development Resume Examples & Samples
- 3-5 years instructional design and development work experience
- 3 or more years of experience in design, marketing, creative communications or related field a plus
- Working Knowledge of instructional strategies, curriculum standards, and assessments
- Ability to define objectives for programs and courses
- Ability to design program assessments and meaningful course interactions to increase learning and retention that are tied to operational goals
- Define project schedules and manage multiple projects simultaneously
- Ability to work with subject matter experts and product sponsors to collect feedback and integrate it into the next product version
- Visual design skills and ability to storyboard
- Ability to deliver high quality work within tight, fast-paced timelines
- Ability to effectively use Adobe Creative Suite (preferred)
- Solid knowledge of course development software--Storyline 2 experience (preferred)
- Ability to coach, motivate and develop others
- Knowledge of health and fitness industry
- Support the Healthy Way Of Life philosophy
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Health & Physical Education Manager Resume Examples & Samples
- Oversee the development and implementation of long term strategic plans for health and physical education
- Manage, monitor and evaluate compliance with district Physical Education and Aquatic Activity Policies
- Manage Health and Physical Education grant budgets and deliverables, including data collection and reporting
- Develop, implement and monitor of internal and external Health and Physical Education communications strategy
- Lead the development and implementation of curriculum materials and instructional tools for both health and physical education
- Collect and analyze school-level health and wellness data providing evaluations and assessment of health and physical education implementation
- Engage internal and external stakeholders, school community, parents and other interested groups in advisory capacity to advance health and physical education strategies
- Collaborate with relevant CPS departments and external partner organizations to ensure internal alignment of efforts to achieve Health and Physical Education goals
- Convene and provide support of the Health Education Advisory Committee and other related advisory committees associated with Health Education
- Develop and execute professional development opportunities, supports and resources for all health and physical education teachers
- Prepare background documents, fact sheets, and other communication materials related to Health Education
- Seek and apply for funding to support district health and/or physical education priorities
- Supervise physical education and health education focused staff members
- Master’s Degree in public health or a relevant field and at least three years of project management experience required
- Leadership and supervision experience preferred
- Must be proficient with the use of computers and software including but not limited to Microsoft Excel, Word, Power Point, Outlook and Access
- Leadership and development experience
- A minimum of five years of Physical education teaching experience
- Grant writing and management experience
- Ability to handle and respond to competing priorities
- Ability to thrive in a fast paced environment highly organized and flexible
- Demonstrated skills in trend analysis to proactively identify issues and make sound recommendations
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Registered Nurse Education Manager Resume Examples & Samples
- Create and deliver innovative educational programs and materials that drive provider and patient awareness
- Support Lifeline centers in the planning and delivery of local community education programs
- Develop and sustain strong collaborative relationships with other Lifeline teams
- Collaborate with DaVita and other healthcare providers to establish Lifeline as an industry leader in clinical education
- Host and attend meetings
- Establish goals and metrics and track and report results
- Total Allocation of Time
- 4 to 6 years Experiences
- Cardiovascular/Interventional nursing experience preferred
- Clinical Specialist experience preferred
- Hemodialysis/Vascular access experience preferred
- Two years of Experience in teaching adult learners required
- Solid presentation skills Required
- Passion for teaching and learning Required
- Ability to work independently and manage multiple projects required
- Ability to influence people and drive change Required
- Demonstrated strong organization and time management skills. Required
- Intermediate computer skills Required
- RN Certificates Required
- CNN Certificates Preferred
- Travel: Up to 60%
- Nights/Weekends: 10%
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Education Manager Resume Examples & Samples
- Accomplishes strategic objectives by overseeing and implementing multiple project activities
- Recognize and communicate need to allocate/re-allocate resources and/or assets within programs
- Work with Orthodontist Channel Lead for project status and gap analysis
- Provide periodic status of all project/program management elements
- Escalate issues that cannot be resolved
- Stay abreast of the status of other project/programs and their impact on Ortho Channel initiatives
- Resolve issues that cannot be resolved at the project/program level
- Ensure compliance of projects/programs with finance and operations policies and procedures
- Provide an ongoing assessment of program risks and determine actions necessary to mitigate risk
- Assess course delivery vehicles (including live instructor led, asynchronous online training, synchronous online training) to optimize efficiency and effectiveness of current educational programs
- Schedule and rationalize CE programming to meet the ongoing needs of Align Technology and its partners
- Implement and manage evaluation tools, tracking/reporting metrics to assess effectiveness of educational programs and to provide recommended
- Exceptional interpersonal and leadership skills to work collectively across departmental boundaries
- Demonstrated strong process orientation; organization and project management skills to handle multiple projects and manage timelines
- Self-motivated and dedicated
- Able to work independently and make accurate, educated decisions
- Proactive problem solving skills with strong attention to detail
- A goal-orientated individual who operates on a high sense-of-urgency
- Ability to adapt quickly to changing customer/business needs
- A “team player” with excellent interpersonal skills that works closely with other members of the department and other cross functional teams to jointly achieve company objectives
- A passion for the products and services that Align Technology provides
- A clear desire to succeed and be effective working in a fast-paced, high growth environment, while exhibiting the highest standards of ethics and integrity
- Requires some travel to customer locations and corporate events
- College graduate (BA/BS) preferred
- 7+ Years Professional experience
- Dental and/or Medical Device experience
- Documented track record of performance, achievement, and excellence in implementation and management of programs
- Proficiency in JDE, Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce.com
- Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus
- Work Environment: The noise level and temperature in the work environment is usually moderate
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Training & Continual Education Manager Resume Examples & Samples
- Partners with CARE and Account and User Services leadership to prioritize training programs and create a comprehensive training curriculum
- Builds relationships with subject matter experts and effectively solicits input on training material. Ensure strong linkage of training programs to overall business initiatives and sales goals
- Reviews, evaluates, and modifies existing and proposed programs; recommends appropriate modifications. Provides support, guidance, and quality review to all learning projects
- Ensures training content and associated documentation is kept current and relevant. Continuously seek and support new approaches, practices, and processes to improve the efficiency and effectiveness of the training services offered
- Plan the implementation and facilitation of activities, budget spending, material production and other resources to ensure that operations are managed within authorized budgets
- Responsible for managing the selection, development and activities of the Training Specialists, including performance evaluation, feedback and coaching
- Identifies areas for development and provides feedback to functional supervisors regarding training participants’ performance
- Collaborates with the Instructional Design team to develop content that is learner centered and effective
- Supports the execution and tracking of projects to ensure milestones are met and issues are addressed which includes proactively identifying any potential risk(s) and developing and implementing mitigation strategies
- Collaborate with the Quality Analysis Team to support the call monitoring program. Review data to look for opportunities to build knowledge and enhance associate skills
- Must be willing to travel up to 50% of the time
- Ability to communicate effectively both orally and in writing; ability to communicate with various levels of an organization
- Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding
- Solid consultative skills and ability to effectively facilitate groups to resolution. Ability to create trust and confidence
- Ability to operate well in a team environment and independently with minimal supervision required
- Strong organizational skills and the ability to prioritize workload, meet deadlines, and perform multiple tasks simultaneously. Must be able to foster a positive work environment, with the ability to lead through change, build teams, and motivate staff
- Strong proficiency with all Microsoft Office applications and advanced Power Point skills
- Ability to explain technical concepts to non-technical audiences
- Ability to assess troubleshooting capabilities and translate gaps into training programs
- Ability to communicate and coordinate with technical teams for the purposes of developing troubleshooting documentation and training programs
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Professional Education Manager Resume Examples & Samples
- Build, leverage and implement innovative disease centric customer learning pathways for Knee Solutions as well as establish a clear ProfEd plan for the the whole portfolio with its new introductions the EMEA Market in 2017
- Running both symposia style as well as hands-on cadaveric workshop works. Prepared to become an expert in the Knee product lines
- The candidate will plan and control the budget of the educational courses/initiatives for the Knee Solutions
- The candidate will continuously measure and analyze results to implement continuous ProfEd improvements and will establish a clear ROI tracking based on state of the art ROI calculations in line with the compliance requirements
- O A minimum of a Bachelor’s Degree is required
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Patient Education Manager Resume Examples & Samples
- Bachelor’s degree required (Master’s preferred). Degree preferred in a field of health communications, science, social service, public health, public administration, health advocacy, or health education (i.e. MPH, MPA, MSW or related degree)
- Minimum of 3-5 years of professional experience creating education programs
- Excellent organizational skills and proven ability to plan and manage multiple projects in efficient and cost-effective ways
- Excellent written and oral communication skills; ability to develop and create well-written copy and material
- Experience delivering educational materials using multiple modalities (online, print, virtual, video)
- Experience evaluating and measuring the impact of educational programs
- An ability to work independently as well as a part of a collaborative team
- Ability to prioritize tasks, work under pressure, and meet deadlines
- Ability to work normal business hours
- Excellent computer skills including Microsoft Office, Excel, and PowerPoint
- Develop innovative patient education programs (online, print, virtual, video)
- Conduct needs assessments and utilize data to develop learning objectives and measurable outcomes for education programs
- Manage relationships with vendors, volunteer medical advisors, and internal staff to develop program content
- Ensure that an effective evaluation process is developed for every program. Identify opportunities for improvement and address these opportunities in subsequent programs
- Assist in the development of marketing strategies and materials to promote education programs
- Ensure all aspects of patient education meet a high standard of accuracy, accessibility, quality, and professionalism that will reflect well on the Foundation
- Track program metrics consistently and contribute to Department reporting
- Prepare timely project status reports and PowerPoint presentations as requested
- Create and manage program budgets. Track revenue, expenses, and contracts
- Create and manage project timelines
- Prepare grant requests to pharmaceutical and Foundation supporters. Includes grant writing, submission, and reconciliation
- Present at internal and external meetings
- Collaborate with internal departments, including Marketing, IT, Finance, Operations, and Development to achieve program goals
- Assist in the development and implementation of programs to educate the inflammatory bowel disease community on research updates
- Proactively identify new opportunities for education projects
- Support other department projects as identified
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Senior Education Manager Resume Examples & Samples
- Plan and manage the financial, material and personnel resources needed to carry out assigned project and program activities on time and with quality
- Supervise chiefs of party and other select team members, providing mentoring support and identifying growth opportunities where needed
- Act as an interim chief of party in times of transition and personnel changes
- Provide technical input into the design of new and existing activities
- Monitor and support project implementation, including
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Regional Education Manager, Matrix Resume Examples & Samples
- Operate a regular field accompaniment schedule with the Regional Teams, using the 7 steps module of coaching
- Build a strong team spirit across the Matrix Education Team in your region
- Work harmoniously with the marketing teams, assisting with projects where necessary
- Develop individual communication with the National Education Manager, Artistic Manager, Regional Teams, Regional Development Managers, and Distributor Teams to create a best practice of open dialogue
- Foster innovation in delivering education within your Regional Team. Coach and give clear feedback to continually improve the team’s performance
- Support freelance educators across your area with training, mentoring, guidance and coaching to provide the highest standards of education across the territory
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Care Consultation & Education Manager Resume Examples & Samples
- Successfully demonstrate and independently carry out the delivery of the chapter's core services as determined by the Portfolio of Common Programs and chapter work plans. Core services include, care consultation, caregiver education, professional training, and outreach
- Builds physician outreach initiatives by conducting visits and building relationships with new physician, nurses, office staff, clinics, and hospitals
- Assists in outreach efforts and builds working relationships with service providers, care facilities and other stakeholders who collaborate on Association initiatives
- Assist individuals, family members, and caregivers through assessment, care coordination, problem-solving, education, planning, referral and follow-up. Show results through evaluation and report outcomes of work
- Increase participation of persons with early-stage dementia and/or their family members with the chapter through the coordination of care consultation, physician outreach, educational programming, support and engagement activities
- Conduct timely and effective promotion and outreach on behalf of the organization, with a focus on increasing awareness of and promoting care and support programs
- Assist in the recruitment and supervision of interns, volunteers and advocates as appropriate. Identify, engage, and train high level volunteers for the purposes of program services delivery. Acts independently in supervising the work of volunteers and interns assigned to achieve program goals
- Apply empathetic listening skills to assess callers' needs
- Help callers better understand Alzheimer's disease and behaviors commonly associated with it
- Provide accurate and timely documentation and follow-up of call interactions and interventions
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Beer Education Manager Resume Examples & Samples
- Minimum of a bachelor’s degree
- Minimum of a Certified Cicerone status
- Technical brewing experience and/or certification
- Minimum of 5 years of experience working in the beer industry
- Advanced degree preferred
- Master Cicerone preferred
- Other alcohol or culinary certifications
- Ability to teach and coach
- Strong communication / coaching and interpersonal skills
- Aptitude for selling
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Associate Medical Education Manager Resume Examples & Samples
- Strategic Portfolio Management for the Segment
- Strat Plan and Annual Operating Plan
- Annual Needs Assessment & Course Calendar
- Review and communicate with Country ZBI in shaping Country Plans
- Course Planning and Management (Medical Education & Bioskills0
- Effective course design deploying the most effective modalities
- Develop course objectives, agenda, promotional material, course material with the respective relevant stakeholders for
- AP Education & Fellowship Programs
- AP & Country Bioskills
- US COE & Fellowship programs
- EMEA COE programs
- Aware of speaker resources and select right speakers as faculties
- Communicate and manage faculties optimally
- Ensure right HCPs for right courses using RADAR
- Organize and deliver education courses for the portfolio effectively, efficiently, professionally
- Work within the operation budgets
- Ensure optimal instruments in place
- Ensure all programs are adherent to Compliance requirements
- Measure KPI and shape education development
- Communicate effectively with various project collaborators (Regional Marketing, Country ZHI, US/EMEA ZBI, Faculties) and subject matter experts to ensure goals and objectives are aligned and fulfilled in a timely manner
- Surgical Skills Training Delivery
- Responsible for the successful planning and operations of cadaveric planning, instrumentation and operations of cadaveric bioskill courses
- Represent ZBI as host during courses and deliver confident and effective presentations
- Medical Education
- Cadaveric programs
- KOL and faculty management
- Orthopedic industry
- Asia Pacific healthcare environment
- Short learning curve
- Right attitude with drive
- Good listener, collaborator, communicator and team player
- Tertiary level qualification in Science, Nursing or equivalent, or years of experience
- Experienced in Marketing, Medical Education, Cadaveric programs, Orthopaedic OT environment, Asia Pacific healthcare systems will be strong advantages
- Basic knowledge in human anatomy will be an advantag
- Ability to learn technical information, with in-depth understanding and present it succinctly in an educational forum/meeting
- Excellent communication skills, both oral and written, and interpersonal skills are required to interact in a diverse, challenging environment
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Sales Education Manager Resume Examples & Samples
- Deliver both on-boarding and in-position development curriculum specific to Sales Consultant, Sales Management and Strategic Accounts positions
- Content development and delivery of the annual training plan
- Bachelors Degree in related field required, MBA preferred
- 2 - 4 years related training experience which includes Instruction/Teaching, and Facilitation
- Optical training is advantageous
- 1 - 3 years sales management experience
- 3 - 5 years outside sales experience
- Strong business acumen
- Proficient in Microsoft Office – Word, Excel, PowerPoint
- Required travel is 35%
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Medical Education Manager, Dermatology Resume Examples & Samples
- A minimum of a University degree is required preferably in business, Life Sciences or related Health Sciences discipline
- A minimum of 2 years of professional experience
- Experience in the therapeutic area Dermatology is highly desirable
- Ability to put data into perspective and communicate it concisely
- In depth knowledge of IMC code and Healthcare Compliance policies and procedures
- Demonstrated cycle of success in Sales/Marketing including a track record of success in strategic peer to peer event execution is an asset
- Medical Education experience an asset
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Education Manager Resume Examples & Samples
- Oversee Alumni Education budget and be financially responsible (e.g., managing monthly spends, forecasting and budgeting)
- Help to identify, curate and deliver various types of educational content to alumni around the world to further the success of our alumni
- Advocate for Alumni Education within the Alumni Association, U-M community and with alumni
- Negotiate to have campus partners share existing content to with alumni. Identify new educational content to be created for alumni, as needed
- Develop and implement a process for capturing and sharing alumni success stories
- Seek opportunities to sponsor or collaborate with U-M community (e.g., schools, colleges, units) on educational events to be shared with alumni
- Create sustainable mechanisms for identifying faculty to engage with alumni (e.g., clubs speakers, Camp Michigania, Faculty Forum, Alumni Travel)
- Partner with other AAUM teams to create and maintain cutting edge technology and use effective communication strategies to increase alumni awareness about opportunities & resources for Alumni Success and Alumni Connection
- Continue to identify new educational and professional content all alumni want to receive through Alumni Education
- Lead AAUM efforts to design a web-based portal for alumni to connect to specific parts of the University and visa versa
- Collaborate with Marketing in the development of strategic marketing to drive and support Alumni Success through Alumni Education
- Contribute to the goals and efforts of the complete Education & Enrichment team, providing insight, ideas and support related to alumni travel and alumni career
- Work closely with the Alumni Career Manager to develop and implement a virtual networking and mentoring model, as well as other projects for Alumni Success that can be accessed through the web-based portal
- Support University Relations efforts by demonstrating AAUM value to campus units/partners (i.e., schools/colleges, campuses)
- Provide organizational leadership by demonstrating AAUM core values: All In, Serving Heart and Solution Seeker and helping other staff members demonstrate those values
- Participate in appropriate team and staff meetings
- Research and stay abreast of current trends in alumni education
- Support the Alumni Association’s vision of becoming more relevant to more alumni
- Broad and deep knowledge of schools/colleges/units at the University of Michigan
- Demonstrated experience supervising staff and/or volunteers in the planning and implementation of events or activities
- Proven ability to manage several tasks concurrently, meeting deadlines while continually setting priorities on emerging requirements and changing timelines. High degree of initiative and resourcefulness
- A proven ability to generate creative, innovative solutions to issues with a can-do attitude with a mindset to be results-driven
- Demonstrated commitment to doing whatever it takes to make positive contributions to the larger organizational mission
- Excellent interpersonal and communication skills (both oral and written), strong organizational abilities
- Experience utilizing technology to deliver programs and services
- Strong analytical and technical aptitude with an attention to detail
- Previous experience working with volunteers
- Knowledge of University resources
- Knowledge of University and Alumni Association policies, procedures, and programs
- Experience with Salesforce or CRM software
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Graduate Medical Education Manager Resume Examples & Samples
- Bachelor's degree in business administration, management or a field related to the position
- Minimum of five (5) years previous experience in graduate medical education
- Previous experience working in an academic medical center
- Experience in strategic planning, analysis and assessment
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Pre College Education Manager Resume Examples & Samples
- Recruitment and selection of teachers
- Providing team leadership in the development of curricula appropriate for a range of ages
- Coordination of regular assessments and evaluations of the program throughout the academic year
- Coordination with school districts in regions surrounding our partner institutions and the home institution
- Coordination with pre-college efforts at all institutions associated with CSNE
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Patient Education Manager Resume Examples & Samples
- Current California Registered Nurse license
- Current Certified Diabetes Educator certification preferred
- Bachelor’s Degree in related health care field preferred
- Master’s Degree in Nursing, Health Administration, Business Administration, or Public Health with experience in health education
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Jewelry Education Manager Resume Examples & Samples
- Communicates, delivers and tracks training, coaching, and people development in conjunction with distance learning model, including
- Work Experience – 8+ years relevant experience, ideally in a big-box retailer or in multi-unit specialty retail
- Education – Bachelor degree or equivalent work experience
- Drives Performance - Holds self and others accountable to a higher standard to achieve results; provides feedback, visibility and recognition to the team
- Builds Relationships – Develops positive & inclusive relationships; establishes strong networks across the company; is understanding, approachable and considerate; shows respect for different styles, backgrounds, and perspectives; gives credit to others; is a team player; communicates effectively and tailors messages to audience
- Drives Change Moves fast to make things happen with positive attitude; shows energy to implement within aggressive yet realistic deadlines; adapts quickly to changing situations; uses sound judgment; coaches others through change
- Takes Initiative – Shows curiosity; strives toward continuous improvement and learning; takes action without being prompted; is motivated and resourceful in
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Special Education Manager Resume Examples & Samples
- Oversee and manage Special Education Information System (SEIS) data to ensure that staff and student records, timelines and IEP data are in compliance with IDEA, California Education Code and SELPA requirements
- Oversee and manage the Medi-Cal LEA Billing program; develop and maintain systems and procedures to ensure complete service documentation; provide program oversight, ensuring that program requirements are met and records are maintained in compliance with California Health and Human Services; complete required annual reports by deadlines
- Oversee and manage SELPA reimbursement programs; develop and maintain systems for tracking reimbursable expenditures; complete and submit required reports by deadlines
- Identify and contract with nonpublic agencies for needed services; ensure contracts and agreements are executed; collaborate with Accounts Payable team to ensure invoices are processed in a timely manner
- Develop systems in collaboration with Data Team to track student achievement data; analyze data and report on findings
- Coordinate with Operations Team to ensure special education team has access to enrollment lottery system and use that data to identify incoming students; ensure case managers receive IEP records from previous school
- Develop systems and procedures to ensure student records are maintained in compliance with FERPA
- Build relationships with school operations staff; develop procedures and provide training to enable school teams to understand documentation and records management related to special education
- Collaborate with Talent team to recruit, post, screen and track candidates for open special education positions
- Manage the special education department materials, travel and professional development budgets
- Develop and manage pool of interpreters and translators of languages of our families
- Coordinate special education department events, professional development and meetings
- Draft regular correspondence to the special education department members and school leaders
- Special education experience preferred
- Excellent project management skills, with the ability to motivate and engage a diverse group of leaders, vendors, and partner agencies
- Skilled at analyzing, interpreting, and using data to collaborate, identify best practices and areas for improvement, and drive results
- Ability to self‐direct and prioritize among competing goals, exhibit flexibility, and drive results in a fast‐paced, entrepreneurial environment
- Excellent written, verbal communication, and presentation skills with keen attention to detail
- Results-oriented team player who is dedicated to getting the job done
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Education Manager Resume Examples & Samples
- Manage education strategies and initiatives
- Manage the collection, analyses, and reporting of data related to agency funding and education initiatives
- Develop operating plans and strategies for the group managed that integrate into the departmental operating plan
- Organize to effectively utilize resources to optimize performance and meet established goals
- Prepare and monitor program budgets
- Draft correspondence and reports regarding program activities
- Assist with the development and implementation of strategic planning for
- Responsible for organizing, selecting, developing, leading, identifying, coaching, mentoring and directing subordinate staff and managing their performance through a variety of mechanisms
- Project future staffing needs to ensure the continued viability of the work
- Bachelor’s degree in a relevant discipline required. Graduate degree in relevant field preferred
- Minimum of 2-4 years experience in a related field
- Ability to work under the pressure of tight deadlines and to effectively manage, organize and prioritize projects and workload with attention to detail and strong follow-through
- Proven ability to work in a participative and collaborative manner, to interact well with a diverse range of people, and to constructively give and receive feedback
- Trained in Trauma-Informed Care preferred
- Microsoft Office skills and experience required
- Valid drivers license & insurance and/or reliable transportation required for out-of-office travel as required by the position
- Demonstrates required skills or experience on core competencies in accordance with the UWGPSNJ Competency Framework
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Nurse Education Manager Resume Examples & Samples
- Demonstrated ability to organize and teach educational offerings
- Master's degree in nursing or education
- Previous experience as a Clinical Nurse Specialist, Clinical Nurse Educator, or management of education department
- Previous flight nurse experience desirable
- Knowledge of CAMTS requirements, meet ALNW requirements of certification (ACLS, PALS, NRP, ATCN, professional certification)
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Arts Education Manager of Professional Learning Resume Examples & Samples
- Design and direct professional learning for the district’s arts teachers and administrators to engage standards-based, Common Core-aligned arts instruction
- Manage the drafting, editing, and reporting related to all grant-funded professional learning programs
- Identify professional learning needs of educators by continually examining achievement data of students and teacher evaluation outcomes
- Serve as the school district liaison to professional learning experiences for arts partners
- Lead the Department of Arts Education’s performance management programs, including establishing and document Key Performance Indicators (KPIs)
- Type of Education Required: Graduation from an accredited college or university with at least a Bachelor’s in arts education, arts, and/or education. Illinois Teaching certificate, license, and/or endorsement(s) in visual arts with secondary preferred, but not required
- Knowledge of professional learning design pedagogies, and ability to engage adult learners
- Experience with the CPS Framework for Teaching, and/or the Charlotte Danielson Framework
- Data-based research experience, and the ability to set goals and objectives based on data-identified evidence
- 5 or more years of professional experience in a management or administrative capacity in arts administration, arts education, and/or professional development coordination, including managing staff
- Ability to work directly with teachers and staff, and to address their unique learning needs to impact student achievement
- Google Applications and Microsoft Office suite workflow experience is needed
- Strong communication skills (speaking, listening, and writing)
- Spanish language skills preferred
- Basic design/photography, social media, and or web content management skills preferred
- An unwavering belief that all students deserve a high quality arts education
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La Mer-education Manager Resume Examples & Samples
- · Organise and deliver the training of Crème de la Mer Experts across the UK and Ireland
- · Plan and implement a training calendar based on key brand objectives and strategies, Expert experience and skill requirements and specific retailer needs
- · Action Fundamentals schools for all new starters as well as refresher courses as and when needed. Action Certification modules in line with global direction
- · Organise Seasonal Schools twice yearly for all Experts and Head Office team
- · Work closely with Experts on the shop floor to ‘live’ the brand teachings and coach in the moment. Communicate objectives with SEEs and action visits based on specific needs
- · Create collaborative partnership with National Sales Manager to drive education voice and coach/support SEEs in their roles
- · Work closely with Marketing team, National Accounts Executive to discuss strategy and ensure that all new launches reach sell-through targets without cannibalising core lines
- · Adapt Global training programmes to support the UK and Ireland region whilst maintaining the Global La Mer standards
- · Organise and action Facial cabine training in line with global standards
- · Monitor retail sales, productivity averages and staff turnover in order to ensure that there is a focused training response to prompt change, ensure growth and to identify/recognise top service and top performance
- · Co-ordinate and execute Mystery Shopping programme 3 times per year with brand co-ordinator. Action feedback with SEEs to improve performance and celebrate best practice
- · Manage incentive programmes together with sales team
- · Work with Brand Co-ordinator to manage budget and revisit monthly
- · Action events in line with Global Event Protocols and work closely with marketing and SEEs to ensure excellence in execution
- · Support PR, Online and marketing as needed (live chat, press, additional training and events)
- · Participate in all management meetings and brand meetings and attend all education meetings required
- · Provide ongoing feedback and communication on successes and focuses for education
- · Create presentations on progress to strategy and continually measure all changes to KPIs as a result of training schools and programmes
- · Work with Education team to ensure Brand Update maintains effective communications with Experts
- · Support brand co-ordinator and marketing in OCT workshops and training programmes
- Special Events % of total business
- Number of customers new customers recruited and number of customers touched, which includes existing loyal consumers
- Number of events conducted – both off site and on counter
- Sales Actual generated from the events strategy
- Beauty Expert monthly reporting template
- Develop Experts career path with Crème de la Mer through management training programme created globally
- Reflect the brand values at all times
153
Field Sales & Education Manager Resume Examples & Samples
- Bachelor or Master degree in Marketing , Business Administration or related fields
- At least 2 years of experience in sales or marketing preferably in Retail or FMCG industry
- Outstanding selling skills with account management or business development experience
- Self motivated, result oriented, dynamic, initiative with good analytical skill
- Good communication , negotiation , presentation and analytical skills
- Workable command of English with strong computer literacy
- Able to travel up country upon assignment
154
Medical Education Manager Resume Examples & Samples
- Manage all Zimmer Biomet Medical Education programs designed to education surgeon customers on the safe and effective use of ZB products
- Interact with Zimmer Biomet surgeon faculty to develop content and deliver program presentations ]
- Collaborate with multiple functional areas including; Compliance, Legal, Regulatory and Product Marketing
- Develop content with Product Marketing to ensure Medical Education strategy is in alignment with product strategy
- Develop comprehensive understanding of Zimmer Biomet product portfolio
- Comprehensive understanding of key spinal anatomy, pathologies and treatment options
- Ability to clearly instruct medical professional through product surgical techniques
- Ability to identify training needs and link to business objectives
- Knowledge of latest medical education techniques and methodologies
- Ability to design training materials for both instructional and electronic mediums
- B.S. degree, preferably including formal studies in business, 6-8 years managing others and working directly with customers, opinion leaders, technical experts and professional staffs in medical devices or healthcare
- MBA or work on an MBA is preferred
155
Corporate Education Manager Resume Examples & Samples
- Prospect for new business and increase awareness of Davenport University's capabilities (degree programs, certifications, open enrollment courses, custom training, etc.) through in person meetings, referrals, emailing, cold calling, and networking
- Identify strategic business needs for clients, develop action plans and cultivate business relationships to generate qualified opportunities for Davenport University' capabilities
- Assist in the preparation of proposals to execute solution selling to customers at the corporate and operational level
- In coordination with IPEX leadership, identify, qualify, develop and close sales opportunities
- Communicate daily with team members concerning upcoming projects, customer needs, and any necessary follow-up activity to manage and shape customer expectations
- Maintain a current database of all customers and prospects
- Strategically collaborate with IPEx team on key accounts, opportunities, and projects
- Work closely with IPEx Operations team to ensure quality deliverables on all commitments agreed upon within client agreements
- Work with Davenport University internal departments to leverage relationships and develop and close opportunities
- Demonstrate and promote the University Cultural Values
- Bachelor's degree preferred in field such as marketing or business or an equivalent combination of education and relevant work experience (7+ years preferred)
- Five (5) or more years of experience with outside sales in one or more of DU's market areas
- Demonstrated experience and success within a team selling approach. Must be strong self-starter with the ability to build corporate level relationships, align training and business strategies, and create the demand to close business
- Emerging skills in prospecting and breaking into new accounts with a background managing medium to large accounts
- Accountability and ownership; attention to detail and follow through; strong relationship building and negotiation skills; strong written & verbal communication skills; dynamic presentation skills
- Approximately 50% travel in assigned territories
- Ability to be proficient with computerized data systems such as email, Microsoft Office and the internet
- Ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution
- Excellent interpersonal, communication and presentation skills, both written and oral which transcend diverse audiences
- Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality
- Must be able to work an irregular schedule, evenings or Saturday as needed, additional hours during peak times or as required
156
Education Manager Resume Examples & Samples
- Assess needs of target population
- Monitors, assesses and evaluates program to determine compliance with state and/or federal guidelines and progress in meeting established goals
- Provides technical assistance and advice to develop, implement, and improve programs related to immunization nursing partners
- Develop long- and short-term objectives and plans for the Immunization Education Section
- Develops policies, procedures, protocols, and guidelines for the Immunization Education Section
- Review and interprets Immunization state and federal policies and regulations
- Supervises and plans work for education section staff
- Research, prepare, and submit grant applications
- Participates in Public Health Emergency response as needed
157
Technical Training Education Manager Resume Examples & Samples
- Promote and develop awareness and viability of the Subaru –U initiative
- Establish performance based recruitment initiatives including tracking metrics
- Build professional relations with Retailers, Schools and Subaru offices to grow participation in mentoring and internship based technician development programs
- Build strong relations with AYES/NATEF secondary and post- secondary schools to target Subaru stores for intern placement, training, employment and education
- Create synergy among Subaru -U schools, retailers, AYES and NATEF to encourage future technicians to select Subaru stores for their career choice
- Build relations with High-performing Subaru – U schools to establish program guidelines and assist in overall growth
- Promote professional and cooperative relationships among Subaru – U schools, industry, and community organizations to enhance Subaru’s presence in the community
- Evaluates school, student, technician, retailer and regional feedback to determine program content, development and growth needs in the field
- Works with technical training staff to achieve student integration and positive results
- Evaluates and forecasts needed resources to grow and support the Subaru – U initiative
- Strong conflict resolution and creative thinking skills
- Strong organizational, planning, and time management skills
- Have a strong background in hands-on automotive repair and diagnosis
- Have the ability to develop and work in a team environment
- Must be able to communicate verbally and in writing to all levels of internal and external contacts and partners
- Ability to provide coaching, constructive feedback, and direction to others including external partners
158
Career Education Manager Resume Examples & Samples
- Master’s degree in higher education administration, adult education, career counseling, liberal arts, or a related field
- Experience in a higher education career services environment
- Experience coaching students on a wide variety of career education topics
- Familiarity with the programs of the College of Liberal Arts
159
Regional Medical Education Manager, Quebec Resume Examples & Samples
- Optimize the implementation of nationally-accredited learning programs within the region (Respiratory, CV and Metabolic), including accredited programs and Other Learning Activities (OLAs)
- A minimum of 5 years in the pharmaceutical industry with experience in the development of national/regional educational initiatives and/or experience working with opinion leaders
- Proven skills the following areas; strategic thinking, leadership, project management, strong organizational skills and ability to manage multiple projects simultaneously, negotiation, written and verbal communication, budgeting
- Responsible for completing a certified course in CHE training prior to or within one year of attaining responsibility for CHE activity
- Preference will be given to candidates with experience and /or knowledge in the assigned therapeutic area and with experience in the development and implementation of educational initiatives
- Bilingualism (English/French) is mandatory
160
Clinical Trainer / GP Education Manager Resume Examples & Samples
- Provide high quality trainings of products to internal team and customers (doctors) and/or speaking in clinical settings on behalf of the company
- Contributor or reviewer of clinical content of doctor education/marketing materials and internal clinical education materials
- Closely work with clinical education manager and lead some clinical projects such as training, events, studies and proofreading as assigned
- Obtain & maintain appropriate knowledge level of employees on products and process through employee training & continued education
- Provide high quality trainings to customers (doctors) and/or speaking in clinical settings on behalf of the company
- Represent Align Clinical team to present at academic and professional Align events to customers
- Provide ClinCheck review and clinical support to customers during educational events
- Work with local KOL and speaker in the development of training content and publications
- Contributor or reviewer of clinical content of doctor education, marketing materials and eLearning courses
- Lead and optimize some clinical projects such as training, events, studies and proofreading as assigned
- Follow departmental procedures to obtain 100% accuracy and completeness in all areas
- Manage day to day tasks within Clinical department
- Spend approximate 20-30% working time to travel and support local education events or take training
161
OR Education Manager Resume Examples & Samples
- Plans, develops, implements and evaluates educational programs and utilizes methods, measurements and tools to evaluate achievement of learning goals
- Works in collaboration with leadership and staff to facilitate and implement quality and performance improvement initiatives
- Responsible for AORN cohort teaching
162
Medical Affairs Customer Interaction Excellence & Education Manager Resume Examples & Samples
- The MAF CIEE manager, reporting to the NEMA Medical Director, takes full responsibility for developing and implementing ‘Medical Affairs Customer Interaction Excellence” strategies. On top of focusing on the fundamentals of customer interaction and competitiveness, the candidate will develop innovative strategic plans in terms of Customer Orientation, KOL insights’ monitoring, and MAF execution excellence in the NEMA region in full alignment with the NEMA, Emerging Markets Medical Affairs, and EMEA MAF MAX 2020
- The MAF CIEE manager will be responsible for projects that enable an insight driven approach to deliver medical affairs of the future
- CIEE MAF manager in NEMA will be working in cross-functional and matrix teams, including the MAF country medical heads and medical Advisors within NEMA, marketing managers, the NEMA CVTs, NEMA Leadership Team (NLT), and NEMA IT/CRM/Digital heads. This will insure optimal engagement will all stakeholders involved in the CIE journey
- CIEE MAF manager in NEMA will be responsible for driving the implementation of MAF MAX 2020 and the key point of contact for MAF MAX 2020 in the key areas below
- MAF is Strategy driver, launch excellence strategy, medical planning…
- Medical Education, investments, blueprint project and resourcing framework
- Physician engagement
- Patient experience
- Measuring MAF performance
- MAF Capability building, with a focus on MSL skills
- In a dynamic environment like NEMA, the MAF CIEE manager needs to understand short term and long term customer needs and drive the MAF KPI’s necessary to translate into ‘go to market’ ideas for the MAF team in NEMA. The MAF CIEE manager therefore needs to be a challenger and an innovator, hence an agent of change especially in the complex and inaccessible markets
- Together with the CRM managers in NEMA and the rest of the NEMA MAF team, the MAF CIEE manager in NEMA will have the role of understanding KOL behaviors to unleash opportunities and provide tailored MAF solutions to the CVT and NLT and equip them with the information necessary for implementation of value-added services
- Supervise Medical Education in NEMA and develop strategic plans to ensure management and implementation of regional/local peer to peer programs including Continuing Medical Education (CME) , educational symposia, country generated medical education standalones, and other interdisciplinary healthcare professional trainings
- Supervise all digital implementation in NEMA
- Supervise all medical communication internally and externally, quality of promo Material, newsletter
- Ensure quality and readiness of medical planning across NEMA
- Budget and financial tracking of NEMA MAF Department
- Key responsibilities
- A minimum of 5 years’ experience in the pharmaceutical industry
- Has experience in people management
- Knowledgeable about J&J MAF, HCC, and digital SOP’s
- Possesses a track record in successful design and implementation of value-added projects
- Possesses a strong understanding of short term and long term challenges within the organization
- Experience in project management is a strong asset
- Must exhibit behaviors aligned to the senior J&J Global Leadership Profile including but not limited to: integrity-credo based actions, collaboration and teamwork, sense of urgency, results driven and people development
- Collaboration is crucial in this role. Therefore to insure success in this role, engaging and forging internal and external partnerships is critical. This role needs to build and drive a solid functional network
- A minimum of a Bachelor’s degree is required. An advances degree in business or life sciences is preferred. Masters’ degree is a plus
163
Nest Education Manager Resume Examples & Samples
- BA/BS degree in English, Journalism, Technical Writing, Education or a related field or equivalent practical experience
- 5+ years of experience in instructional design or learning content development
- 4+ years of training delivery experience
- Experience in customer service or support-related organizations
- Exposure to and comfort with consumer electronics
- Experience with design and delivery of advanced learning content within a fast-paced, technology-driven environment
- Hands-on experience with SCORM, HTML and Learning Management Systems (LMS)
- Superb attention to detail
164
Regional Education Manager Resume Examples & Samples
- Manage the implementation and delivery of the OR/GG/DA Education Strategy in support of brands’ direction and sales objectives within the TR APAC region
- Working in partnership with New York Global (and Regional) Education teams in the development and adaptation of education programs and initiatives
- Acquire knowledge of market trends, evolving consumer needs, field staff learning needs so as to adapt selling strategies in order to optimize brand and education outreach within the region
- Planning and working with Education Managers, Education Executives and Field Trainers to implement education calendar for TR APAC
- Developing and mentoring the TR APAC Education Managers, Education Executives and Field Trainers with respect to technical and general capabilities skill-set
- Special Event support where necessary and developing Education Managers, Education Executives and Field Trainers to have skill set in this aspect
- 1) Managing the implementation and delivery of education strategy in support of brand direction and sales objectives within TR APAC
- Support Regional Director in the implementation of business strategies through effective education in TR
- Translate business objectives into education needs by understanding the business priorities and its implication on the field selling approach. Work with Education and Sales team to clearly identify education needs, map them against specific training tools and time frame to realize a roadmap towards the achievement of business goals
- Set clear expectations with Education team and align education strategy with focus on market/region needs and specificities in order to achieve end results
- 2) Working in Partnership with NY Global and Regional Education in the development and adaptation of education programs and initiatives
- Establish rapport with the global and regional teams and build authority as the frame of reference for the brand with respect to the Asian travelling consumer
- Adapt global education strategy to fit the needs of travel retail – this would include adaptation at different levels for programs including (but not exhaustive): basic training, seasonal school, high touch service offerings/consultations, counter managers’/mentor program, Education seminars etc
- Play a key role in coordinating with APAC affiliates/Regional team on consolidated tasks such as translations, adaptation and delivery of education materials (incl. customization), launch of education programs etc
- Work in collaboration with APAC Regional Education team to share synergies with respect to adaptation and implementation of programs where possible
- 3) Acquire knowledge of market trends, evolving consumer needs, field staff learning needs so as to adapt selling strategies in order to optimize brand and education outreach within the region
- Plan and engage in systematic market visits within TR APAC to understand trends and establish a clear understanding of field needs within respective regions. With the knowledge, provide constructive feedback and work in close partnership with Global and Regional Education teams in developing education materials for the regions
- Work with Education Managers/Executives to understand and utilize market intelligence in order to make adaptations to the training curriculum, where necessary. Open sharing of emerging/new market trends with sales and marketing teams
- Monitor the quality of training (both classroom and at counter) as well as keep track of trainers’ capacities and developmental needs
- 4) Planning and working with Education Managers/Executives to implement education calendar for TR APAC
- Ensure that there is an appropriate and consistent on-boarding program for all new Education staff and BAs
- Work with the education team with respect to the APAC Education Calendar – which may be in sync with marketing calendar but not completely replicative
- Management of overall training budget – and ensuring that the Education Managers/Executives have clarity on their regional budgets
- Collaborate with local affiliates on material sharing, translation and workbook production where possible
- Share best practices (within and outside the region)
- Set clear standards and benchmarks for TR sales and service standards
- Work with the Education team to ensure consistency in delivery of training materials and key brand messaging
- Directly involved in the planning and delivery of Education Conference/Seminar to provide clear communication on brand messages and direction
- 5) Developing and mentoring the TR APAC Education Managers/Executives with respect to technical and general capabilities skill-set
- Responsible for the recruitment and development of Education Managers/Education Executives/Field Trainers for TR APAC
- Ensure that they are well equipped to deliver brand education – taking into consideration adaptation requirements for each region
- Ensure that there is a systematic approach to track development and performance, both for Experts and Trainers. Conduct regular feedback sessions with trainers to monitor progress and set measurable goals, working with the team to attain them
- 6) Special Event Support
- Work with Marketing and Sales team to provide on-site support for high profile consumer/retailer events
- Work in tandem with Sales Team on pre-event/re-promote/launch training requirement and collateral in order to maximize event impact
- Work with trainers to develop training modules to support events, in order to ensure that brand standards are adhered to, and a proper event protocol is put in place
- Help to develop trainers in “event expertise” in order to provide more proximate and frequent support for on-counter and consumer consultation events
- 7) Others
- Ensure that Education Managers/Education Executives/Field Trainers/BAs adhere to brand image requirements and maintain a high standard of grooming and hygiene
- Establish and maintain a good working relationship with Marketing and Sales teams, as well as regional education colleagues in order to maximize leverage
- Ensure standardization of evaluation formats (for Education Managers, Education Executives, Field Trainers and BAs). Ensure that trainers complete and submit reports after each training, promotion, special event and store visit and to share with internal teams
- Education – University degree preferred
- Experience – 5 years of relevant experience in training – service or product education. Prior experience in the cosmetic retail or beauty industry would be preferred. Candidates from Travel Retail will have an added advantage
- Excellent communication skills, both written and oral. Ability to communicate fluently in Mandarin is a requirement
- Willingness to travel up to 70% of the time
- Strong leadership skills and an excellent team player with ability to motivate others
- Strong presentation skills and possess a highly resourceful nature
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Events & Education Manager Resume Examples & Samples
- Ensure the maintenance and organization of education associated records and equipment such as program evaluations, training materials, etc
- Oversees and manages labor and equipment budget for events, education and usher and theatre services
- Maintains current knowledge of LEGOLAND Resort education philosophies to develop and enhance staff competencies that exceed teacher and education group expectations
- Participates in departmental and park duty program
- Excellent customer service skills with the ability to develop and maintain good internal and external relations with a diverse group of individuals, including both children and adults
- Ability to maintain a flexible schedule, including evenings and weekends, work well under pressure, juggle multiple priorities, exercise good judgment and meet deadlines with professionalism
- Operations - Responsible for all park events, educational department and usher/theatre support staff
- Marketing - Works directly along side the sales and marketing team to ensure delivery of all events and classes
- Financial - Develops yearly department budget and ensures that team meets all established targets
- Development - Oversees ongoing development of entire team with a particular focus on the supervisors reporting directly to the position
- People - Lead and evaluate supervisory staff
- Health & Safety - Managers/supervisors are responsible for all aspects of Health, Safety & Security within their team, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees in their teams are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated
- A minimum of two years of supervisory experience is required
- Previous experience with large scale educational programming is preferred
- Previous experience with event management is preferred
- Must have excellent organizational and analytical skills, with the ability to execute multiple tasks
- Self-motivated and demonstrated initiative. Demonstrated history of supporting colleagues and staff
- Strong problem solving skills and experience in budget preparation and control (operating expenses and labor) is required
- Effective leadership, staff development, organizational, verbal and written skills. Requires a commitment to excellence in customer service
- Strong guest service, and interpersonal skills are required
- Computer skills (Word, Excel, e-mail, Power Point) are required
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Medical Education Manager Resume Examples & Samples
- Lead the development of consistent medical education programs and ensure optimal implementation of these programs aligned with identified needs
- Develop and organize symposia for national conferences
- Attend and actively participate to medical congresses to ensure the required follow-up in terms of dissemination of new educational medical information through publications and local scientific meetings
- Work with Medical Experts (ME) and accrediting bodies to evaluate medical education needs and develop accredited and non-accredited educational programs
- Ongoing communication with the field force to validate and ensure optimal and compliant implementation of key educational programs on the disease areas and appropriate use of medications
- Work with MEs in full compliance to ensure optimal implementation of their educational programs
- Ensure all educational strategies and tactics comply internal NP4, PAAB and IMC code