Development Operations Resume Samples

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S Upton

Susie

Upton

1046 Donato Corners

New York

+1 (555) 297 5826

1046 Donato Corners

New York

Phone

p +1 (555) 297 5826

Experience Experience

Phoenix, AZ

Development Operations

Phoenix, AZ

Ledner, Renner and Lubowitz

Phoenix, AZ

Development Operations

Continually work towards making improvements in the Build, Deployment and Release process
Define and Manage configuration management roles
Create and Manage branch merge plan
Standardize, automate and document setup and deployment to development and production environments, including ITSM coordination
Quickly understand the current change, delivery and release cycle, highlight weaknesses, implement corrective measures and continuously improve the process
Deliver strong change management and release planning
Establish Baseline & Release Naming convention

Dallas, TX

Development Operations Specialist

Dallas, TX

Gulgowski-Morissette

Dallas, TX

Development Operations Specialist

Work with Director to improve development operations procedures and processes to ensure efficient workflow and best practices
Identifies, qualifies, and cultivates new and ongoing development prospects research, networking and visits
Create, analyze and/or modify existing Configuration Management and DevOps processes and procedures and procedures
Interacting with Program Managers, Developers, Database Administrators, Test and Support teams
Sets up new tools and develops automated release engineering scripts to increase both CM and Software Development team’s productivity and quality
Manage the regional donor data in the fundraising systems (Salesforce and data warehouse)
Coordinating and tracking the overall gift processing workflow

present

Philadelphia, PA

Director ODM Development Operations

Philadelphia, PA

Doyle Inc

present

Philadelphia, PA

Director ODM Development Operations

present

Design and implement effective cross-functional processes/working relationships to achieve smooth transition and operational optimization of work between teams
Manage and optimize workload; internal/external, enterprise/local
Recruit, supervise, develop, and coach staff. Provide leadership and mentorship to direct as well as matrixed team members
Manage related budgets, drive cost control measures, seek out efficiencies, and improve technological capabilities in support of Optum business activities
Design a standard DevOps framework for ODM products/services and adapt standard Dev/Ops framework to a wide range of data assets in the ODM portfolio
Develop and maintain, direct/drive multiple and concurrent technology projects
Recruit, supervise, develop, and coach staff

Education Education

Bachelor’s Degree in Information Systems

DePaul University

Bachelor’s Degree in Information Systems

Skills Skills

Networking Knowledge (strong VPC knowledge is a PLUS)
Solid analytical and problem solving skills
Excellent verbal & written communication
Excellent written communication, problem solving, and process management skills
Desire to work in a fast paced, evolving, growing, dynamic environment
Experience: 3-5 yrs
Experience with Artifactory
Experience configuring and supporting Jenkins
Windows and Linux system (80/20) engineering expertise
Experience with Application Server platforms (.Net, JBoss, EAP, EWS, Wildfly)

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15 Development Operations resume templates

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Development Operations Internship Resume Examples & Samples

Be open to learning and trying new things
Own all aspects of application development project(s) including scope, design, develop, unit test and deploy
Research solutions to technical challenges and propose recommendations to IT team
Demonstrated experience with front end application development
Experience in most or all of the following: HTML5, CSS2, Javascript, JSON, AJAX, REST, JQuery
Experience in one or more scripting languages such as PHP, Ruby, Python, Java
Good understanding of databases, storage engines and SQL language
Self-motivator, able to work independently
Experience with object-oriented programming concepts
Ability to design and propose mockups, user flows, and layouts
Knowledge of agile development practices
If you have a link that exhibits your work, be sure to include that in your application

Manager, Development & Operations Resume Examples & Samples

Lead a team of systems/database engineers to modernize existing infrastructure
Manage data center operations in Queensbury, NY (owned) and San Francisco (co-located)
Manage and architect cloud-computing activities using Amazon Web Services
Lead database operations and administration
At least two years of management experience
Experience scaling large-scale services
Knowledge of and experience with Amazon Web Services and associated ecosystem
Experience with SQL databases
Experience with Puppet, Chef, and other automation tools
Desire to learn new things and challenge yourself

Development Operations Manager Resume Examples & Samples

Development Calendars: the role will work directly with the Development Director and with all the cross functional stake holders, to create global product creation and go to market calendar for Footwear, Bags, Accessories and Apparel; manage on a daily basis and track progress and key milestones; provide suggestions for faster time to market or issue resolution; advise all stake holders of progress or delays that require adjustments
Innovation R&D: support the Development Director in creating a seasonless Innovation calendar and processes. To manage new silhouette developments off seasonal timelines
Product Bridge system: support the Director of Development in leading the implementation and evolution of Product Bridge and other PLM tools to facilitate the development process, including testing, training, feedback gathering from users, working with IT task force to continue to evolve business solutions
Costing: helping to create costing templates, pre-costing comparison process, improve the flow of costing information between HQ and China
Proto and Sample Tracking: assist in tracking proto building, manage schedules and timelines for proto making, set guidelines for Development / Design team for archiving Protos and Samples Library at HQ
Sales Samples: manage and oversee sample tracking for all categories. A key focus will be managing the sales sample making and shipping. This will require cross functional coordination
3-5 years’ experience working in a footwear or apparel project management / PLM position. Additional 2-5 year work experience in jobs that show the ability to work with a broad range of business partners at all level in the organization
Experience managing a broad range of projects with clearly defined timelines
Responsible to manage diverse people or groups to meet project deadlines and meeting defined project goals
Clear ability to manage communication at all levels of the TOMS organization in the USA and China
Good understanding of the footwear design/development process and footwear costing. Working knowledge of a product data management (PLM) system
Good basic knowledge of competitor products, materials, and market trends

Manager, Audience Development & Operations Resume Examples & Samples

Collaborate with station editorial and marketing managers to identify content performance trends and provide recommendations for promotion based on data analysis, specifically seeking areas for growth that will drive tune-in, editorial and video consumption
Identify user trends and provide recommendations on user segmentation/profiling
Monitor industry research & perform competitive analysis to inform promotional strategy for tune-in, desktop, mobile, email, push and UX
Project manage large-scale events and tent poles for division including Olympics, Golden Globes and season premieres
Maintain communication between stations and product development team regarding new marketing, sales and social products and features in the pipeline
Work with development team on the planning of projects supporting audience development functions
Work with the research team to conduct studies that help gain insight into viewer behavior and usage patterns
Collaborate with email and push vendors regarding new capabilities and campaign execution
Collaborate with third party partners including Apple, Google regarding new promotional opportunities
Liaise with each department and maintain schedule of planned promotional campaigns
Traffic content to ensure timely delivery and execution of promotional campaigns
Collaborate with editorial and marketing to create and deliver copy for internal and external stakeholders
Obtaining legal review/copy acceptance of for all ads
Insure adherence to email and push notification best practices
Downloading, analyzing and reporting on the results on these campaigns including A/B testing
Monitor industry trends and innovations in email and digital advertising
Manage invoicing tracking of expenses and submission
Experience: 5+ years directly related experience
Must be proficient with Omniture SiteCataylst, comScore and Nielsen
An impeccable and best in class project manager
Great attitude and interpersonal skills
Detail-oriented and able to multi-task
Highly organized with strong analytics skills, with the ability to recognize trends and recommend action
Excel and Powerpoint expertise – comfortable with large data sets / databases
Strong knowledge of Powerpoint
Experience writing technical business requirements preferred
Must be available and willing to work extended hours as needed to meet business needs

Manager, Development Operations & Systems Resume Examples & Samples

Manages the on-going support of FlexPLM for Operations users, including providing support for questions related to functionality and processes
Extracts and evaluates data from multiple sources, working with large data sets provides detailed analysis to support the needs of the business
Interprets results of analysis identifying trends and issues and makes recommendations to drive positive change
Supports the formulation of appropriate training protocols. Delivers system and process training for all Apparel Brand Operations users, and maintains all relevant documentation and process/training manuals. Owns all new hire training for Flex PLM
Works with Apparel Brand Operations and cross functional teams in development and execution of projects and process improvements
Validates and actions user and data administration requests related to FlexPLM
Actively participates in creation and maintenance of all seasonal Apparel calendars utilizing Apparel Creation Process knowledge
Strong written and verbal communication and strong attention to detail
Strong background in computer usage and database concepts
Ability to extract data from internal systems for analysis
Advanced data presentation skills
Must be able to demonstrate end to end thinking
International travel required 20%
Preferable 3-5 year minimum work experience in the sports industry

Development Operations Specialist Resume Examples & Samples

Generate key weekly revenue status reports; Ensure coordination of expense and revenue budgets
Maintain trustee and individual giving gift reports; Track restricted gifts
Facilitate user training to ensure department is using database to its maximum efficiency
Manage key donor stewardship efforts, including the annual report and donor recognition wall
Manage and acknowledge Stock, Tribute and Memorial gifts

Director, Development Operations Resume Examples & Samples

Execution and strategic planning of all aspects of Operations including SCM, Tools, Dev2Deploy and App monitors to deliver operational excellence
Developing a high performing team through strong leadership skills
Exercises judgment within best business operations practices to design, implement, and support operational standards, processes and capabilities for individual software products and services
Works closely with development and test teams to understand requirements and applies market knowledge to arrive at build/buy solutions
Partners with infrastructure teams to leverage existing solutions
Encourages value-driven innovation to current framework and processes to continuously improve efficiency of product development processes
Operates from a mindset of end-to-end ownership working closely with Technology teams and Production Operations staff
Has a customer-driven mindset and insatiable appetite for engineering excellence
Take up any additional responsibility as needed by business
Overall experience of 15+ years with several years in Software Operations Management
Must have led development operations team
BS/MS in Computer Science/Engineering or equivalent relevant experience
Experience with capacity/performance management, tuning and testing
Should have sound knowledge on System Administration, Web/App Administration, Perl/Shell scripting, DB concepts, Networking and DNS hosts, Excellent Troubleshooting skills
Knowledge of systems management concepts, processes and standards
Working knowledge of tools in SCM (github, Jenkins, cvn, etc.)
Strong interpersonal skills to coordinate with other organizations across the business while managing customer expectations
Has a proven track record for developing people, teams, and strong partnerships with other functional and remote teams
Ability to coach and mentor software operations/SCM/Support engineers and operations resources for personal and professional growth

Translational Development Operations Contractor Resume Examples & Samples

Biospecimen management: Utilize a customized laboratory inventory management system to track biospecimens, generate specimen listings from CROs, review discrepancies, verify and document consent, and ensure compliant utilization of biospecimens by following written procedures. Follow up and resolve discrepancies through communication with study team, sites or CROs/vendors within specified timeframes
Clinical study teams: Under direction of supervisor, work with clinical development teams to help plan/design biospecimen handling logistics and review biomarker-related clinical documents for successful study start-up i.e. clinical protocols, ICFs, CRFs. Create and maintain biospecimen laboratory manuals and provide hands-on biospecimen processing training at clinical sites. Work with clinical and/or CRO to review supporting biospecimen documentation, labels, requisition forms and manifests to ensure documented chain-of-custody and rapid reconciliation of biospecimens
CROs and Vendors: Under direction of supervisor, assist clinical development teams to plan/design biospecimen handling logistics with preferred vendors on the manufacture of sample collection kits and execution of associated logistics; work with manager and scientists with analytical laboratories on work order requests and logistics pertaining to specimen deployment

Director of Development Operations, Tyco On Resume Examples & Samples

Lead quality development operations planning, analysis, implementation to ensure timely release of functional, high quality Tyco On products & services
Build and grow as needed the Tyco On Operations team and influence the direction of the Development Operations function within Tyco On and the enterprise
Work closely with developers to ensure a successful release to QA and production environment
Automate operations, including server provisioning, deployment and configuration management
Ensure quality operations practices and drive development of tools for improving Tyco On operations team efficiencies compatible with other Tyco organizations and supportive of the Tyco On AGILE development processes
Develop Tyco On operations quality metrics and monitor for continuous improvement
Provide consultation on operations to Tyco enterprise partners and furthers achievement of the Tyco On strategy and goals through partnering across the enterprise
Minimum qualifications include Bachelor's degree in engineering, computer science or related field or equivalent education and experience and 8+ years' experience in operations, DevOps, site reliability engineering, system engineering
Understand network fundamentals including firewalls, load-balancers, etc
Experience in system architecture and capacity planning
Previous experience in build, deploy, troubleshooting and maintaining in a high volume web environment
Experience building distributed, server-based infrastructure supporting high volume of transactions, leveraging IaaS providers such as Amazon Web Services, Azure, Google
Strong background in Linux/Unix Administration for 5 years including shell scripting
Extensive Experience in Automation Scripting (Python, Ruby, Perl, Shell, PHP)
Extensive Experience in Configuration Management (Chef, Puppet, Ansible, Jenkins)

Senior Manager, Development Operations Resume Examples & Samples

Leads, coaches, mentors, and inspires a team of Engineers to deliver highly available, self-service, CI/CD capabilities
Showcases uncompromising ownership of outcomes and deliverables for their team
Role Model for customer focused delivery for both internal and external customers
Energetically and effectively works across organizational boundaries, collaborating to deliver awesome developer and platform capabilities
Experienced Leader that drives Operational Excellence within their team
Builds and fosters agile engineering capabilities and quality engineering practices
Forward looking leader with execution know-how to take SNEI to the next level of CI/CD
Leads and delivers results against the Platform Strategy Roadmap for the enterprise. This includes setting vision, gathering requirements, gaining business consensus, performing vendor and product evaluations, mentoring business and development resources, and delivering solutions
Participates in product roadmap discussions and identifies key areas for improvement in the product and incorporate these goals into ongoing & future development initiatives
BS Degree in Engineering, Computer Science or equivalent experience, MS preferred
5+ years’ experience required in delivering automated CI/CD solutions in support of on-line, secure, scalable software as a service and data as a service delivery required
3+ years of leading, inspiring, and growing talented Software Engineering teams
Extensive recent experience with technology transformation implementing, and operating automated, self-service CI/CD solutions
Experience leading teams in researching new and emerging technologies to realize potential value, business fit, operations, and cost efficiencies of implementing such technologies is a must
Extensive experience with agile development methodologies and processes required
Proven experience in working with globally distributed teams to deliver world class results, using test driven development, resulting in scalable, reliable, and robust enterprise class CI/CD and Performance Engineering capabilities

IBM Analytics Senior Development Operations Specialist Resume Examples & Samples

Proficient with Windows, Linux Operating Systems and Advance Interactive eXecutive (AIX)
Proficient with Linux bash, Ant, Wsadmin, and Urban Code
Knowledgeable and able to program in Java
Proficient with installation and configuration of various IBM products, such as WebSphere Application Server (WAS), IBM HTTP Server (IHS), InfoSphere Identity Insights (ISII), Operations Decision Manager (ODM), Cognos Business Intelligence (BI), DB2's High Availability configuration called HADR, and several other products
Proficient in providing Level 3 support, troubleshooting and fixing issues, working with WebSphere Application Server (WAS), WAS Clustering, IBM HTTP Server, DB2, and DB2 HADR
Expert in cloud technologies such as virtualization and inner workings of SoftLayer

Associate Director Affiliate Partnership Development & Operations Resume Examples & Samples

Manage cross-functional teams across TWDC to align sales and distribution efforts with network priorities
Participate in performing necessary analysis and planning to assure that the objectives and priorities for digital products are met in timeframes acceptable to the assigned affiliates
Provide sales support to Affiliate Sales to present, sell-in and negotiate carriage of TWDC’s digital products with traditional MVPDs and with new entrants. Develop, manage and distribute assigned sales documents, including sales presentations, term sheets, long-form agreements and new product FAQs
Work with Consumer and Affiliate Marketing to develop effective external materials aimed at increasing consumer awareness and usage of digital products
Manage a team of direct reports to implement the strategies, development, and distribution of digital products for TWDC
Strategic Thinking – Evaluates technology and business opportunities, understands the traditional affiliate business and implications that the opportunity could have on the larger TWDC business. Can strategize and formulate business opportunities with new entrants in into the marketplace. Takes complex topics and synthesizes them down into simple issues and options
Communication and Collaboration – Communicates regularly and effectively within the networks various product teams, the larger Affiliate Partnership Development & Operations team, Affiliate Sales and Marketing, and each of TWDC’s network teams
Strong Team Work – Shows a strong commitment to collaborating within larger teams, and “making those around you better.” Contributes to the values and success of the overall team
Relationship Building – Demonstrates strong “horizontal” leadership capabilities that enables this individual to 1) coalesce a broad internal cross functional team around an agreed objective and 2) develop strong collaborative relationships with MVPDs to further negotiation and implementation efforts
Deal and Negotiation Experience – Very strong commitment, focus and persistence to drive complex, multi-faceted deals to completion on challenging timelines. Strong attention to detail and accountability
Minimum of 5 years of related experience in Sales and Product Management
Sales experience with an in-depth understanding of the traditional MVPD business
Product and digital technology experience, as well as experience in associated business models and services
Ability to manage and properly prioritize numerous near term activities while also setting a strong foundation for medium/long term efforts
In-depth understanding of media, digital media, programming and market positioning
Excellent inter-personal, organizational, communication, presentation, writing, and computer skills required

Development Operations Co-op Resume Examples & Samples

Continuously develop relationships with fellow interns through social activities, community building, and networking
Major: Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Engineering Technology, Information Technology,Information Systems
Minimum GPA: 3.2
A knowledge of Linux, basic system administration and TCP networking is a must
Ability to learn and program scripting languages (Ruby, Python, bash) is necessary
Java programming experience is not required, but will make the work more interesting
Authorized to work in the United States of America

Mortgage IT Development Operations Manager Resume Examples & Samples

Develop and maintain documentation for application development, support procedures, and projects. Audit and monitor operational processes, controls, standards, policies and procedures to ensure consistent application and compliance. Make changes and recommendations as appropriate
Partner with other Development Managers to provide best, cross system solutions. Provide periodic status updates on progress of projects and work activities
Promote our culture by living out the cultural pillars (People, Integrity, Partnership, Teamwork, and FUN) on a daily basis
Perform additional responsibilities as needed

Cleversafe Development Operations Specialist Resume Examples & Samples

Lead the Transformation of the Software Build Eco-system
Manage and evolve the configuration management tools and metrics
Research and recommend best in class tools and practices for Continuous Integration
At least 5 years of Shell scripting experience
At least 3 years experience with Jenkins continuous Integration Tools
At least 3 years experience with Software revision control systems such as GitHub or BitBucket

Head of Development Operations Resume Examples & Samples

Responsible for developing, delivering and promoting customer-centric offerings across ADM and Operations services domain
Ensures ADM and Operations offerings become a natural of all Practice offerings and proactively work with all other Practices in EP & CSI for portfolio development
Actively develops and delivers product-agnostic IT, infrastructure & operational offerings
Drives the optimal delivery strategy for ADM and Operations opportunities and their profitability
Adopt appropriate Application Development and Service Management process and methodologies for engagements to align to customer requirements
Focus on automation, continuous improvements and optimization of development & supports process and procedures
Focus on root cause analysis, identification of impacted stakeholders when issues arise and communication
Proactively drives customer dialogue to establish trust, build business partnership, generate and qualify new leads
Ensure end-to-end ownership with the customer for all deliverables till final acceptance
Contribute to the building of Practice assets, including development and re-use of offerings, processes, methods and tools, and best practice sharing
Responsible for Tactical and Strategic resource planning to deliver the anticipated work volumes
Drive up-selling in ongoing projects
Deliver to cost, to timelines meeting or exceeding customer expectations for ADM and Operations contracts
Build best in class delivery capability in ADM and Operations domain
Key contributor to regional ADMO Practice and its team development
Proven track record in presales and large-scale delivery of ADM and IT MS / Operations solutions / services
Proven ability of leading large and multi-cultural organizations
Ability to motivate and engage, communicating to empower and develop high performance culture, competence and skills
Demonstrable skills in meeting targets and being able to make timely decisions to meet agreed goals
Strong interpersonal skills are essential - We are searching for a flexible, outgoing, positive person willing to take on responsibility, able to operate remotely managed teams
Ability to effectively translate customer engagement needs into requirements on delivery and future competence
Demonstrates capability in managing and driving change in a large, complex organization
Proven ability to lead a complex organization serving multiple customers, realizing synergies across customers while ensuring quality
Ability to manage relationships at a high level within Ericsson as well as the customer organization
Strong experience in large scale service delivery
Successfully led teams in both Direct and Matrix organization structures
Experience in various SDLC methodologies, ITIL along with commercial acumen
Strong customer presence - ability to command the attention and respect of senior customer stakeholders, building trust
Ability to envision the future, engage and develop trusted relationships (mind-share with customer)
Extensive and varied experience in delivering ADM & Operations services working across the domains (OSS, BSS, Cloud, TV, Media, Infrastructure etc.) and technologies relevant to ADMO
Solid understanding of market trends and competitive landscape

Development Operations Developer Resume Examples & Samples

Tools and application development for test automation and operational improvement using real world customer issues and system limitations as inputs
Platform engineering and development spanning multiple systems through APIs
Website and analytics development
Partner with Operations and Platform leads to backlog user stories for optimum development efficiency in an agile manner
Documents features and utilities for training of tiers
Provides technical leadership and consultation with regards to practices, procedures and techniques
Maintain business operations and focus on improving customer experience
Writes and executes tests to validate products and software applications
Collaborates with product and development teams to identify product and technical
Develops use cases and user experience flows with a solid understanding of different

Development Operations Resume Examples & Samples

1-3 years of experience with a continuous integration, continuous development environment, and tools such as: GitHub, Jenkins, Gerrit
1-3 years of experience with Agile development and DevOps processes
Experience with multiple different programming languages, with more than 5 years code development experience, with a passion for automation and having great tools to work with
Experience with 'Go' programming language
Test driven development experience
Experience with designing and building dynamic cloud-native applications, expertly employing tools such as GitHub, BitBucket, Jenkins, Bamboo, GoCD, Puppet, Chef, SaltStack, Ansible, TeamCity, etc
Hands-on experience building cloud computing solutions with virtualization technologies and hypervisors, virtualized networking and public/private/hybrid cloud computing solutions (AWS, OpenStack, CloudStack, OpenNebula, etc.)
Hands-on experience with software development, including web (node.js, django, RoR, JavaScript, python, ruby, etc.) and system (Go/Golang, C, Java, etc.) applications
Understanding of Linux / UNIX core fundamentals, including command-line operations and scripting (BASH); device drivers, memory management, IPC and scheduling
Demonstrable experience working with relational (Oracle, MySQL) and NoSQL (Cassandra, Mongo, etc.) databases

Affiliate Partnership Development & Operations Resume Examples & Samples

Perform the ongoing review and track the status of each affiliate contract to protect ESPN’s, DATG’s, and ABC’s contractual obligations and to ensure full compliance with all terms of affiliate contracts. Includes but not limited to reviewing for accuracy, completeness and modification. Will address simple modification based on established procedures and identify non-acceptable modifications and escalate for resolution
Maintain, distribute and archive all affiliate contract documents that define ESPN’s, DATG’s, and ABC’s relationships with and obligations to its affiliates, including timely and accurate data entry and status of contract information
Responsible for the day-to-day administration of affiliate contract and data for ESPN, DATG, and ABC Networks products and services. Includes but not limited to launching of new services, maintaining timely and accurate system level information and assisting in resolving billing terms and issues
Participate and support the analysis and assessment of implications of contract terms by providing answers on basic terms and conditions related to a specific question or inquiry
For assigned affiliate contracts, perform audit assessment on contractual obligation. Partner with senior team members in collaborating with business owners/stakeholders on analytic approach and determining appropriate measurement of obligations
Prepare quarterly DMA reports for research and participate in creation of basic ad hoc reports to support department initiatives. Works from predetermined structure and guidelines. May participate and create multifaceted ad-hoc reports partnering with senior team members on various reporting projects
Possess a basic understanding of reporting tools, analytical approaches and data manipulation
Support the process of contractual notification for affiliate contracts; thru data clean-up, preparation of standard letters and printing and processing of letters to be mailed
Responsible for providing day-to-day ancillary support for our technical hotline providing basic authorization and technical support to affiliates
Support the testing and troubleshooting of database development in conjunction with Technology and other internal and external partners. Provide appropriate feedback to ensure we can effectively communicate needs of department
Assist to build and maintain standardized forms and references within database. May participate in determining best practices for tracking and managing contractual and system level information
Provide support to ongoing administration of affiliate contracts for ESPN International
Perform work functions with specific guidance
May provide back-up support for peers
May be assigned to special projects
Communicates regularly and effectively within the larger Affiliate Partnership Development & Operations team, Affiliate Sales and Marketing, other internal company stakeholders, distribution partners, and vendors
Project manage multiple initiatives simultaneously, documenting and communicating progress, anticipating issues, problem solving, and reviewing project deliverables for completeness, quality and compliance with established standards
Expected to embrace company initiatives including town hall and/or departmental meetings, upward feedback, performance management applications and employee surveys
Working knowledge of the traditional and digital MVPD businesses, content distribution and associated business models
Ability to manage and properly prioritize numerous near term projects while also setting a strong foundation for accomplishing medium/long term efforts
Show a strong commitment to collaborating within larger teams, and “making those around you better.” Contributes to the values and success of the overall team
Working knowledge of the multi-channel video programming distribution landscape including digital media, programming, content distribution, contractual compliance and market positioning
Excellent inter-personal, organizational, presentation, writing, customer service and computer skills (Word/Excel/Outlook/PowerPoint) required
Ability to effectively communicate with diverse individuals at varying levels internally and externally
Possess strong time management and project management skills
Strong attention to detail and accountability. Able to see tasks through completion with minimal guidance
Develop strong collaborative relationships with both internal and external partners
Some travel is required
Non-traditional work hours depending on business needs
Evaluates business and content distribution opportunities, understands the traditional affiliate business and implications that the opportunity could have on the larger TWDC business

Enterprise Development & Operations Resume Examples & Samples

Build prototypes and solutions in Java, PHP, or other development languages
Build automated solutions for manual processes
Maintain, develop, and enhance development tools
Augmenting existing documentation
Provide demonstrations and presentations of solutions to key stakeholders
Work as a liaison between technical teams and business sponsors while documenting process and procedures, analyzing workflows, and writing requirement specifications
Self-motivation and accountability

Associate Director of Development Operations Resume Examples & Samples

Oversees all constituent and gift records on Blackbaud Raiser’s Edge; ensures data integrity on Blackbaud Raiser’s Edge, in accordance with gift accounting, PCI compliance, FASB, and IRS regulations, when handling sensitive financial and gift information; complies with laws, regulations, auditing and reporting standards and requirements for gifts received by the School
Manages the gift processing function, quality control on gifts, and campaign, funds, and appeals on Blackbaud Raiser’s Edge; administers proper recording of gifts and pledges; drafts gift processing and record maintenance policies and procedures
Responsible for complex data pulls with gift information from Blackbaud Raiser’s Edge for renewals, appeals, acquisitions, invitations, mailings and donor recognition lists
Works with IT on Blackbaud Raiser’s Edge system upgrades and patches, student and parent data imports from Colleague into Blackbaud Raiser’s Edge and the transfer of constituent data from Blackbaud Raiser’s Edge to Spektrix, the ticketing database
Generates the fundraising progress reports, representative of all new gifts and pledges received YTD (unrestricted, restricted and endowment) for the Development Office and Board
Supervises the Database Manager and Development Operations Associate and assigns projects related to the overall maintenance of Blackbaud Raiser’s Edge
With the Database Manager, runs the weekly gift report for the Development Office, and assists with the use of daily gift dashboards on Blackbaud Raiser’s Edge
Develops a financial reconciliation process with the Finance Office, identifying and resolving any gift discrepancies and/or designations; Oversees deposits and the daily gift batch reports provided to the Finance Office
Implements PaperSave, a new document imaging system that works with Blackbaud Raiser’s Edge, to store electronically all gift back-up and donor correspondence
Implements a centralized tax receipt for the Development Office, to ensure timely and accurate gift information is being provided to donors
Helps to train Development staff on Blackbaud Raiser’s Edge and to integrate the use of Raiser’s Edge into all fundraising activities
Minimum of 5 years of experience in fundraising, preferably in higher education and/or a performing arts organization, with a strong operational background
Proficiency in using Blackbaud Raiser’s Edge, with expertise in query, imports, exports, reports and a strong knowledge of Microsoft Office (Excel, Word and PowerPoint)
Background in gift processing, financial analysis, reporting, training and supervising staff
Excellent analytical and communication skills and the ability to work with individuals at all levels of the organization, with a strong customer service orientation
Maturity of judgment, high level of accuracy and close attention to detail, when managing various data driven projects
Experience using Import-O-Matic, NetCommunity or an equivalent CRM database for online giving purposes, and a ticketing database helpful
Strong ethical sense to handle confidential and sensitive gift and donor information appropriately
Motivated and deadline oriented with a proven track record at delivering results

Development Operations & System Analyst Resume Examples & Samples

Provides on-going support of FlexPLM for Operations users, including providing support for questions related to functionality and processes
Acts as subject matter specialist for all modules of FlexPLM. Participates in system design, development and testing during all system releases and enhancements (including Blue Print Sign off where applicable)
Uses data to generate effective presentations which influence decision making in order to create more efficient processes
Communicates system and process updates to the Brand Operations teams in a timely and appropriate manner to mitigate change management obstacles. Ensures team adherence to system related calendar deadlines
Contributes to the development and execution of projects and process improvements
Troubleshoots system/interface issues with GIT and follows up through testing to see that system issues are resolved
Advanced computer skills including MS Word, MS Project, PowerPoint and Excel. Preferred hands-on experience with FlexPLM or similar Product Lifecycle Management tool
Operations knowledge of Reebok’s apparel process
Ability to create and administer comprehensive training material
Degree from an accredited college or university with emphasis on the areas of business, information systems, or operations
Preferable 2-3 year minimum work experience in the sports industry

Manager, Development & Operations Resume Examples & Samples

Be able to demonstrate ability to
Ability to build and execute a strong project plans is a must
Concise, compelling written communication
Comfort with Microsoft Excel, Google Docs or the ability to rapidly learn

Manager IT Development Operations Resume Examples & Samples

Manage the intake for the end to end development process from handover of the initial approved business stories through detailed business analysis, development, implementation and post implementation reviews
Determine the approach for the project and work with business partners to prioritize accordingly. Outline the deliverables, timelines, budget and maintenance of any documentation produced
In the relevant initiatives, understand the strategic direction of the Business and coordinate the IT activities needed from all Development teams
Work with internal and external partners, such as infrastructure, software and security teams, and 3rd party suppliers to ensure they are aligned to facilitate development and a clear service transition plan is in place for implementation
Manage and monitor the performance of the team to encourage efficiency, effectiveness and continuous improvement
In conjunction with the Technical Delivery director, leads of Development and Engineering, determine appropriate systems standards, methods and procedures for software development
In conjunction with the architecture teams ensure that solutions are designed in line with the architectural roadmap and developed to meet the design criteria
Ensure that appropriate levels of test code coverage are applied to deliver good quality code for the business; liaising with the QA Managers as required
Provide leadership to a Development team comprising mainly of Analysts, Developers and technical leads, promoting an environment where talent is encouraged and developed
Ensure that appropriate levels of reporting are maintained at all levels
Significant experience in delivery of e-commerce projects
Management experience in development systems/methodologies
Previous experience of working in an Agile environment
A proven track record of supplier and third party management
Experience in networking effectively at senior levels across the business with the ability to engage and influence business leaders and peer groups
Effective leadership, interpersonal and communication skills - both to lead a team and be credible with business product owners
A good knowledge of budgeting and resource allocation procedures
Ability to define solutions to business requirements, to gain support from key stakeholders and to lead the delivery of the solutions

Product Development Operations Manager Resume Examples & Samples

Education Preferred: Bachelor’s Degree with 5-8 years of related experience in manufacturing or laboratory operations
Previous leadership experience is preferred
Proficient knowledge of Microsoft programs required (Excel, Word, Access and PowerPoint)
Candidates having prior experience in a leading processes or Continuous Improvement strongly preferred
Knowledge of Documentum, TrackWise, and JD Edwards preferred
CGMP regulations/guidance pertaining to Pharmaceutical industry
Demonstrated ability to exhibit a self-directed and productive mindset
Ability to establish metrics, analyze and establish root cause distinct from the symptom
Strong presentation and communication skills
Systems thinking
Effective communication skills. Must have the ability to communicate verbally and in written form with all levels of the organization
Ability to drive change management process, effective people skills
Must be well organized and detail and multi-task oriented

Senior Director of Development Operations Resume Examples & Samples

Effectively manage and help grow the BUILD National Development Operations Team (DevOps), which is currently comprised of: a Manager of Development Operations, a Gifts and Records Associate and a Grant Associate. A second Grant Associate will round out this team in FY17
Work with the Manager of Development Operations in support of frontline fundraisers to develop and provide proactive and data-driven insights, reports and recommendations in support of frontline fundraisers’ day-to-day portfolio management needs
Identify prospects and work through the relationship management process to facilitate gift officer assignments, while balancing portfolios respective to fundraisers’ roles
Monitor the activities of frontline fundraisers, so as to share performance insights with their supervisors and to ensure database integrity
Implement best practices in data, prospect and solicitation management for a non-profit with a growing budget and impact, and with an especially strong focus on development systems and ensure codification of policies to be used across the organization
Oversee the Grants Management Calendar in collaboration with regional development staff and assign and monitor proposal writing and grant reporting as performed by the Grants Associates
Collaborate with the Senior Director of Communications and the Vice President of National Operations and Data Management to ensure data integration across development, communications and operations and to ensure smooth execution of annual appeals/campaigns
Lead the annual org-wide pipelining process, working in collaboration with the Manager of Development Operations, Development Directors/Managers across all regions, and external consultants, to ensure integrity and accuracy of revenue projections for each fiscal year
Work directly with Finance in overseeing the allocation and performance of the NDT’s operating budget
Partner and align with Human Resources to ensure that all recruitment and professional development goals of the division are met
Drive the coordination of weekly NDT staff meetings and their agendas, pipeline planning meetings and solicitor assignment meetings
Participate in special research projects and assist with additional department planning, evaluation, and operations as assigned
Passionate commitment to BUILD’s mission, vision, and strategic direction
Minimum of 6 or more years of professional experience with a proven track record of supporting the operations of a development effort on a significant growth trajectory with innovative stewardship strategies and best in class systems
Team leadership experience, including the ability to manage and coach team members a collaborative, goal-driven environment
Strong interpersonal and communications skills; including the ability to develop and strengthen internal relationships
Excellent project and process management skills and attention to detail
Deep and demonstrated experience leveraging fundraising databases (Raiser’s Edge, Salesforce or similar) to manage day-to-day tasks and track long-term strategic planning
Ability to thrive effectively and efficiently in a creative, dynamic, matrixed and deadline-driven environment with grace and laughter
Bachelor’s degree required; advance degree preferred
Managing and Motivating Staff Performance: Successfully manage performance of self and others with the big picture in mind and by setting clear goals and expectations
Customer Service Orientation: Anticipate and respond promptly and professionally to requests and needs from all key stakeholders, setting clear expectations while taking other perspectives into account. Able to balance overall results with needs of others by seeing the big picture
Interpersonal Skills: Consistently work in a collaborative way to garner support and consensus across a variety of teams and to connect with individuals across the organization
Strategic Thinking:Take into account and analyze various points of view/relationships and pieces of data to form a perspective appropriate to a particular context/network. Translate business strategy into clear objectives and tactics at the program/department level
Managing Change: Demonstrate support for innovation and for organizational changes needed to improve BUILD's overall effectiveness
Initiative: Capacity to see an issue and work towards rectifying it without waiting for instruction to do so

Junior Development Operations Analyst Resume Examples & Samples

Work within a cross-functional team of DevOps Architects, Developers, and Analysts to support automated/continuous production deployment solutions and tools
Provision and support various environments used during the development lifecycle
Work with the team to create and maintain support documentation, as well as participate in cross training with other team members
Execute and monitor automated build processes for various product releases
Debug issues with minimal supervision
Support existing solutions and assist in the resolution of hard to solve problems
Proactively work on assigned tasks and task areas, while managing support tasks and priorities
Ideally, up to 1 year of relevant experience in a DevOps or similar Build & Integration role
Experience within operations, administering both Window (2003/2008/2012) and Linux machines
Understanding of continuous integration/delivery practices and other DevOps concepts is an asset
Working knowledge of Tomcat, Java based applications, web servers, monitoring software, performance tracking and routine server maintenance
Degree in Computer/Software Engineering or a related area from a recognized educational institution

Intermediate Development Operations Analyst Resume Examples & Samples

Perform and support software installations and upgrades
Troubleshoot build/release and environment/deployment issues
Contribute to DevOps and inter-departmental initiatives to maintain or improve system availability, security, and performance
Minimum of 2 years’ relevant experience in a DevOps or similar Build & Integration role
Working knowledge of SQL, Microsoft SQL Server, MYSQL, Artifactory, Jira, Confluence
Experience with version control software and job execution tools, preferably Git/SVN and Jenkins
Knowledge of the Software Development Life Cycle with experience working in QA and beta environments

Development Operations Specialist Resume Examples & Samples

Works in conjunction and collaboration with the Chapter Communications and NHQ Marketing Departments
Identifies, qualifies, and cultivates new and ongoing development prospects research, networking and visits
Subject matter expert for back-office development operations functions for the region (gift processing, Salesforce, donor and gift reports)
Training and supporting the regional fundraising team to understand and effectively utilize the fundraising data tools
Manage the regional donor data in the fundraising systems (Salesforce and data warehouse)

Head-channel Development & Operations Resume Examples & Samples

Channel Development: Effectively manage the planning and execution of all Channel Development programs across the APAC region. Through providing support to the field teams & drive awareness, adoption & diligence around all Programs. Own all financial processes that you are required across the programs including invoicing, disbursement, billing etc.) Support vendor onboarding via our internal system ensuring payments can be completed on time and without issue. Deliver effective communications to ensure program transparency by proactively communicating with all stakeholders
Reporting: Ensure accurate reporting across the APAC commercial partner/channel organization including existing and future headcount, billed revenue (both direct and influenced) and other metrics/goals as required. This person will own the weekly and monthly metrics review process for the organization, working across the team to ensure timely and accurate reporting. Execute and develop reports and dashboards, including ROI analysis of all channel development investment
Resource and Investment Planning and Measurement: Provide analysis and recommendations on where to invest headcount and budget to have maximum impact on the overall business, maximizing what is working, filling gaps and divesting in less productive initiatives. This will include leading the compilation of the AWS APAC Partner/Channel organization’s annual planning deliverables including 3 year forecasts for billed revenue, headcount and consulting and operating expense
Relevant industry experience working on a channel development and partner operations role at an APAC level
Experience in a leadership role in Finance, Operations, Business Development, or other related fields
Proven experience with the development and implementation of systems/tool utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation, etc
10 years experience working within a high-growth, technology company would be highly beneficial
Experience in hi-tech sales/channel organizations
Experience developing and implementing complex reporting systems
Experience in a high growth, recurring run-rate business
Advanced problem-solving skills for difficult to complex issues

Manager, Translational Development Operations Resume Examples & Samples

Partner with Clinical Operations and Translational Development Scientists in generating well-defined and logistically feasible biomarker plans for study protocols with alignment to informed consent documents and case report forms
Manage and oversee the compliance of clinical biospecimen management through tracking the receipt, distribution, storage, use, and destruction; manage informed consent and sample retention times via the Labmatrix biospecimen management system
Manage knowledge base of R&D/clinical laboratory techniques for biospecimen processing and staying current on latest trends in biospecimen management
Ensure development and delivery of high quality training/study materials (lab manuals, quick reference guides, videos) describing biomarker sample handling for use by site personnel conducting Celgene’s global clinical trials
Contribute to the development and maintenance of SOPs, WPs and guidance documents for the department
Work with TD Operations director on gap analyses and opportunities for improvement in department’s biospecimen management processes with an eye for the future state internally and externally
Directly supervise and mentor TD Operations Specialists in biomarker logistics support with focus on biospecimen tracking and reconciliation and developing well-versed knowledge of R&D/clinical laboratory techniques that result in high performance
Applied scientific background in hematology and/or oncology disease indications; knowledge of disease mechanisms and/or signaling pathways with proven ability to apply scientific and technical expertise to biomarker research in clinical trials in an industry setting
Sponsor-side clinical trial experience in handling multiple complex Ph1 clinical trials with emphasis on operational, regulatory and ethical aspects of biospecimen collection and banking
Extensive experience in managing a clinical trial biospecimen repository in an industry setting, with experience in building/working in biospecimen databases and working with vendor databases, IVR/EDC systems and clinical data listings to track, manage, cross-check and reconcile biospecimens. Experience with Labmatrix is a plus
Experience in developing biomarker sampling plans, working with biomarker data management plans and overseeing biospecimen logistics at vendors and academic institutions
Extensive laboratory experience in R&D/clinical laboratory techniques involving blood/biopsies
Proven abilities in setting priorities, managing multiple projects, building processes and implementing complex/novel strategies in managing biospecimens
Solid understanding of project management principles with proven ability to provide deliverables on time, manage timelines and provide issue resolution
Outstanding leadership, communication, team building and influencing skills with the ability to work in a multifunctional team environment, interact with a wide variety of internal and external customers and relate effectively to individuals at all levels of the organization
Previous supervisory experience of diverse teams required
Up to ~20% travel to Celgene corporate sites, CROs, investigator meetings or clinical sites required
LI-MG2

Senior Mgr Development Operations Resume Examples & Samples

BA/BS/BSc or RN
Work experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical or CRO company)
Previous management experience of direct reports, including management level staff
M.D., D.O., PhD, PharmD, Master’s Degree
Experience at, or oversight of, outside clinical research vendors (CRO’s, central labs, imaging vendors, etc.)
Country clinical operations experience and/or regional study management experience
Knowledge in Amgen’s main therapeutic areas
Strong presentation ability
Good Clinical Practice
Project and programme management
Finance and budgeting
Time, cost and quality metrics in Clinical Development
Clinical trial cycle times
Fluent in spoken and written English

Leadership Development Operations Excellence Manager Resume Examples & Samples

Sets the strategy and vision for LD Ops systems and tools. A key and initial deliverable of this role is to create a proposal on how LD Team maximizes the balance between internal and external facilitators as the model to deliver learning solutions (especially instructor-led programs) to our clients
Leads the planning and implementation of LD Ops processes that aligns with the team’s strategy and goals
Creates strategic LD Ops plans by partnering with internal resources and external vendors to provide/implement appropriate operations efficient solutions for LD team & internal customers
Prepares and manages an annual LD budget under the guidance of the Sr. Manager, LD
Manages all internal & external facilitators and takes action to assure there is enough facilitators to meet clients’ demands, and have systems, tools, follow-up mechanisms to ensure quality facilitation is being provided
Utilizes technology channels to market and communicate to stakeholders (e.g. LMS, Jetnet webpage, emails, etc.)
Ability to think and establish strategic plans while implementing systems and processes collaboratively with other teams
Comfortable operating in a state of ambiguity, uncertainty, and constant change; is flexible to adapt to change
Ability to manage multiple, large scale projects
Comfortable handling multiple tasks and demands in a fast-paced work environment
Influences and encourages others to adopt new ideas, take a different course of action, or otherwise shift perspective
Establishes relationships with leaders at all levels in the organization and maintains key relationships/partnerships throughout the organization
Ability to communicate effectively – when speaking/presenting and in writing, in one-on-one and group settings, while shifting as appropriate for the audience; practices good listening skills
Works well in a team environment; collaborates with diverse individuals and groups; consistently displays a readiness and willingness to share knowledge; is open to different perspectives and to building consensus
Energetic, forward-thinking and creative with high ethical standards
Ability to plan for the future, providing a clear framework for prioritizing work to achieve business objectives, while recognizing the uncertain nature of the future
Uses negotiation and diplomacy skills to accomplish work
Skillfully uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to take the initiative anticipating and handling problems or incidents before they become major issues
Continuous learning and change management mindset
Systems and process thinking, planning, and implementation
Process, tools, and techniques to manage people-side of business change to achieve required business outcome
Business and management principles involved in leadership development
Principles and methods for curriculum and training design, teaching and instruction for individuals and groups, the measurement of training effects, and technology to support learning delivery
Minimum 7-10 years of Leadership Development, Organization Development, or related experience
Experience with learning development, curriculum design, training methodologies, and online education
Minimum 5 years of managing projects or people
Experience managing multiple complex projects simultaneously
Track record of achieving transformational results in a large organizational setting
Experience consulting, facilitating, and presenting to groups and leaders at all organizational levels
Global experience preferred
Bachelor's degree in Organizational Behavior, Organizational Leadership, Psychology, or related field
Master’s Degree or MBA in related field is highly preferred

Mgr Development Operations Resume Examples & Samples

Agents of change to help mature the organization, adopt a DevOps culture, and emphasize focus on automation, security, and quality
Management of 3rd party Data Centers and AWS/Azure Cloud Infrastructure. Partner with your team and product architects to design and manage cloud based infrastructure to maintain an always-up, always-available infrastructure. Also, work with those teams to move enterprise products from 3rd party Data Centers to a cloud-based model
Management of a team of DevOps and Database Engineers responsible for the
Drive project backlogs and operations work for the team in support of multiple Product Dev/QA teams in a Kanban and Scrum environment
Lead the movement towards full infrastructure-as-code model for Saas based products
Oversee operational type functions like: change management, incident identification and response, and system uptime and reporting in accordance with product SLAs
Oversee vendor and service relationships for IT hosting hardware, software, and services
Stay up to date with business/product direction in order to anticipate long lead-time technology needs
Provide strategic direction for new technology/innovation in order to solve upcoming business problems
Ensure mission critical applications are being monitored and implement a disaster recovery plan
Ensure mission critical applications are properly configured for load balancing and high availability/scalability
Participate in SSAE 16 type audits, vulnerability assessments, penetration testing and aide your team with remediation tasks
Perform one-on-one performance and coaching sessions with all team members on a regular basis. Create individual career development plans
8-10+ years of experience in managing IT Operations and/or Development Operations
Degree in Computer Science, Engineering, MIS, Mathematics or related area
Advanced level of experience on Linus/Unix platforms and/or Windows platforms. Ideally, a combination of both
Strong background with AWS and/or Azure Cloud Services and cloud-native tools
Applied experience with modern application technologies & design patterns including (AWS) Cloud infrastructure, distributed computing, horizontal scaling, & database technologies
Excellent knowledge of CI/CD and build tools and methodologies
Deep experience with managing high-volume SaaS applications
Strong background in application, systems, and DB monitoring
Solid background in supporting Multi-Data Center Disaster Recovery
Experience with automation of provisioning and configuration of IT infrastructure
Experience with IT hosting security and compliance audits, certifications and their associated remediation processes

Resource Development Operations Specialist Resume Examples & Samples

5-7 years of comparable experience
3 years advanced administrative or operational support experience
1 year project management experience preferred
Fundraising software experience, Andar preferred
Prior fundraising experience preferred
Extensive Microsoft Office knowledge
Ability to manage multiple projects and prioritize assignments
Ability to coordinate and supervise office volunteers
Ability to work with other staff in a team environment
Ability to use general office equipment

Manager, Market Development Operations Resume Examples & Samples

Manages programs, projects and initiatives that are high impact/high value to the organization
Establishes and maintains working relationships within various departments, functions, channels, and business management; acts as a communication channel for program management status and issues
Interacts closely with a matrixed cross-functional teams (both region and corporate) in order to secure alignment and solution excellence
Understands and help ensure that business objectives are understood and agreed to by key stakeholders
Helps align teams in a common technical direction toward the accomplishment of the mission, vision and roadmap
Facilitates program level processes and execution
Measures and reports health of portfolio
Collects, generates and analyzes innovative ideas and technologies that are applicable across the enterprise
Actively address impediments, especially those that escalate beyond the authority of key stakeholders
Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns, and exchanges according to Company guidelines
Provides overall direction of the Product Sales Support & Analysis team to drive lead generation, sales force database management, sales reporting, and production/control of presentations and proposals
Interfaces with appropriate internal groups (i.e., Accounting, Finance, Sales, Operations, IT, and Legal Affairs) to ensure proper analysis of tracking and reporting
Maintains sales forecasts and analysis for management reports
Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity
Generates daily activity reports, reporting, and trends

Leadership Development Operations Specialist Resume Examples & Samples

Partner with the team to identify and document current processes, tools, and resources while assessing areas for improvement
Project-manage all aspects of cohort programs, including site stakeholder preparation, evaluations and participant tracking
Conduct analyses and report on program feedback to include identifying recommendations for enhancement
Establish key measures and provide dashboard reports on departmental progress against goals
Research leadership development trends and practices to ensure resources available to program participants are current and relevant to business needs
Update and maintain the team online collaboration site (e.g., Share Point)
Partner with Northrop Grumman sector organizational effectiveness leads to ensure program nominations are completed in a timely manner and meet internal requirements
Evaluate program effectiveness and track participant movement
Manage the purchase order process with vendors and internal purchasing staff
Manage the internal charge back process with Northrop Grumman sectors
Manage special projects and initiatives as assigned or developed
Collaborate with the communications team to develop consistent messaging/branding for our cohort programs
Support selection and administration of leadership assessment instruments to program participants
Manage intake of executive coaching requests, participant progress, and program evaluations
Bachelor's degree with 6 years of relevant experience; 4 years of relevant experience with a master's degree; a combination of experience/education will be considered
Experience successfully managing operations for a department
Demonstrated experience in MS Excel beyond basic functions of the tool
Demonstrated experience producing analyses and reports using MS PowerPoint
Demonstrated ability to establish and maintain credibility and influence
Strong collaboration and project management skills
Highly skilled attention to detail
Willingness to pitch in to support the team’s charter
Demonstrated experience with documenting and streamlining processes
Experience managing vendor payments and purchase orders

Development Operations & Site Reliability Engineer Resume Examples & Samples

2+ years of java development
3+ years working with load balancers and databases (Oracle, Cassandra)
3+ years working with operations automation tools ( Ansible, puppet, chef )
Expertise with building system capacity models, logging and monitoring infrastructure (Splunk, Nagios, Hubble, Dynatrace etc)
Proficient with at least one shell and high level scripting language (bash, perl, python)
Expertise with continuous delivery systems using GIT and Jenkins; define branching, tagging, and code merging strategies
Understanding of networking and packet sniffer tools such as Wireshark, tcpdump, etc
Good understanding on application security; authentication, authorization, cryptography, etc
Evangelize operations best practices and mentor engineers and contractors in the team
Nice-to-have: Knowledge ofKafka, Cassandra, Loadblancers, CPU Architecture, Agile SW development experience, Building Infrastructure analytics

Enterprise Development & Operations Co-op-spring Resume Examples & Samples

Customer focused attitude
Experience with Java, HTML, JavaScript, Shell scripting, Perl, PHP would be a plus
MS Access, SQL
Business/process documentation

Manager, Systems Development & Operations Resume Examples & Samples

Computer Science fundamentals in data structures, algorithm design, and problem solving
Familiarity with scripting languages: Python, Ruby, JavaScript or programming languages: Java, C++/C#
Solid understanding of the Linux operating system
M.S. degree in Computer Science, MIS, CIS, or a related field
Experience operating and maintaining a 24x7 Internet-oriented production environment, preferably across multiple data centers, involving (preferably) at least hundreds of machines
Demonstrated success working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions
Must be able to see opportunities for improvement, take ownership, and closely work with develop teams to drive product improvement
Passion for providing a great customer experience
Strong business and technical vision

Development Operations Resume Examples & Samples

Quickly understand the current change, delivery and release cycle, highlight weaknesses, implement corrective measures and continuously improve the process
Provide guidance and feedback to ensure Release, Change and Configuration best practices are adhered to
Clearly communicate release and configuration management expectations and standards across a wide range of different technical delivery teams
Continually work towards making improvements in the Build, Deployment and Release process
Have an in depth understanding of source code management and configuration tools including Microsoft Team Foundation Server
Remain proactive and forward thinking
Deliver strong change management and release planning
Configuration& Build Management
Formulate and confirm to source code management policies
Create and Manage branch merge plan
Define and Manage change types
Define and Manage configuration management roles
Capture\maintain source code
Establish Baseline & Release Naming convention
Baseline(snapshot) configurations
Register Baselines ersions in TFS (support defect categorization - found in/resolved by
Register Release references in TFS
Assign TFS tickets (Defects\Change request and tasks) to release package
Track TFS ticket status
Manage TFS - item relationships
5+ years experience in Software configuration and Build using TFS
Analytical skills and a working knowledge of data processing and/or networking essentials are essential
Experience in Branching-Merging and Configuration management
Experience in software Build and Deployment using TFS including MS Build, XAML
Understanding of integration of TFS Web Portal, SonarQube, Checkmarx and similar code quality management tools
Good understanding of all features/functions of TFS including Reporting, Release Manger

Development Operations Manager Resume Examples & Samples

Oversee pipeline project management platform and manage deliverable workflow in conjunction with overall schedule (50%)
Analyze lease-up performance reporting, identify irregularities and develop resolution pathways for consideration among the broader team (15%)
Assess overall customer experience (based on key customer touch points on and off-site), identify enhancement opportunities and plan necessary adjustments (10%)
Manage procurement of necessary start-up and marketing assets, collateral and equipment (10%)
Monitor start-up and marketing spend against defined budget parameters and contract with regular stakeholder check-ins (10%)
Manage local start-up and opening efforts to ensure site team has necessary resources and is positioned for success (5%)
5-7 Years Specific Project Management, Property Management and/or Marketing related duties Required

Bioanalytical & Biomarker Development Operations Lead Resume Examples & Samples

Establish requirements and provide technical, quality, compliance and administrative leadership and oversight of all aspects of initiation, execution and finalization of outsourced bioanalytical and biomarker projects, including tracking and management of all BD projects using PIMS. Serve as a contact to facilitate communication with the external CRO’s to support all bioanalysis projects for rare disease programs in a variety of therapeutic indications
Provide hands-on implementation of industry best practices for regulated bioanalytical and biomarker studies. Provide various support functions in Laboratory Operations group for overall BBD program progression. Works collaboratively with internal groups to support BBD infrastructure such as sample storage, freezer upgrades, identification and inventory of samples to external storage facility, critical reagent supply and stability, equipment calibration and PM, maintenance and training of LIMS
Effectively communicate and interface with internal/external business partners, including internal Compliance, Quality Assurance and Regulatory functions to ensure that all study related methods, validations and supporting documentation (e.g. SOPs, reports) are in compliance with applicable GLP, CLIA, GCP, FDA, and other global regulatory requirement as required. Generate and review SOPs as needed. Manage QC/review of reports and data sets from both internal and CROs, including sample management of test article, tissues, etc
Manage finance/contracts/SOWs for the BBD group, providing support and coverage for all BBD staff. Generate purchase orders, process invoices for payment, account for departmental monthly spending and accruals for finance, and maintain a Master Vendor/CRO database for qualified/active vendors
Required BS in a relevant scientific discipline, 10+ years industry experience in the pharmaceutical/biotech industry and/or CRO, as well as thorough understanding of relevant regulatory guidelines (e.g. GLP, CLIA, FDA, USDA, OECD) addressing bioanalytical and biomarker support for both nonclinical and clinical studies and associated activities
Experience in placing and managing external work at CROs or CMOs is preferred

Manager of Account Development Operations Resume Examples & Samples

Track record of exceeding team sales quota
Managing teams of 10+ quota bearing lead generation reps across multiple territories. Track record of getting majority of reps to quota is a must
Proven history of exceeding an individual contributor sales position quota
Recruiting, hiring and developing sales staff
Continually learning about new products, ecosystem, partners and improving selling skills for you and your team
Providing weekly reporting of pipeline and forecast
Industry experience in the software and/or online markets (Prefer SaaS and email marketing experience)
3+ years as a Sales Manager or Director
3+ years within Account Development/Lead Generation
Comfortable training a sales team of entry level sales people on the art of selling
Experience with the entire sales cycle – You’re a closer!
Solid understanding of prospecting using telephone, social media and email
BS/BA Degree a requirement. MBA is a plus

Development Operations Resume Examples & Samples

Engage with Software Engineering in the design and development of software tools to reliably manage application delivery
Engage with Production Engineering in the design, implementation and maintenance of the build/release infrastructure
Improve the predictability and reliability of software releases with the implementation of automated build, test and deployment tools and processes
Reduce application deployment windows by leading company towards a Continuous Deployment environment
Engage with Software Engineering to improve application stability with the design, development and implementation of application monitors and alerts
Engage with Software Engineering and Architect Teams to ensure Release Engineering best practices are implemented
Engage with Software and Production Engineering in the coordination and administration of software releases
Provide afterhours release and change control based on the most current change control schedules
Produce update and/or endorse Site Reliability Engineering standards, guidelines and procedures
Education: Bachelor’s Degree Preferred, Associate Degree with 1 or more years of experience. 3-5 years of experience in lieu of a degree
Experience: 3-5 yrs
Experienced in at least one script language (PowerShell, Bash, Python, Perl)
Experience with configuration management systems (GitHub, Ansible, Chef, Puppet, Salt)
Experience configuring and supporting Jenkins
Windows and Linux system (80/20) engineering expertise
Networking Knowledge (strong VPC knowledge is a PLUS)
Experience with Artifactory
Excellent written communication, problem solving, and process management skills
Desire to work in a fast paced, evolving, growing, dynamic environment
Experience with Application Server platforms (.Net, JBoss, EAP, EWS, Wildfly)
Experience with Cloud Computing platforms (Amazon AWS, Eucalyptus, VMware, Docker)
Experience with Java build tools such as Ant, Maven, Gant, or Gradle
Experience with agile development, continuous integration and automated testing

Director, Channel Development & Operations Resume Examples & Samples

Lead a team of subject-matter experts in executing content-driven brand-building and lead-generation campaigns through digital marketing channels
Collaborate with content teams to optimize messages for execution across digital properties
Evaluate emerging technologies to continue to enhance overall digital marketing strategy
Develop new and creative growth strategies for digital engagement with Fiserv
Maintain digital properties
Monitor client engagement within each property/channel
Define, goals for digital properties and measure and report progress against them
Measure, analyze and report on performance of all digital marketing channels
Plan, execute and measure experiments and conversion tests
Champion the user experience across digital properties
Utilize analytical abilities to evaluate end-to-end customer experience across multiple channels and customer touchpoints
Coordinate uses of visitor conversion points and optimize user / prospect funnels
Manage and collaborate with agencies and other vendor partners
Lead the effort in defining and maintaining enterprise use standards for marketing channels
Partner with governance manager to establish and utilize channels according to standards

Digital Development Operations Junior Analyst Resume Examples & Samples

Excellent communication skills: verbal and written
Excellent interpersonal skills and desire to contribute in a team environment
Desire to work in an enterprise IT environment
Analytical skills to perform basic problem solving and conduct basic testing
Coding skills are not required for this position however a basic understanding of web development tech (C#, Java, .Net, Angular, PHP) and mobile platforms is preferred
Familiar with cloud-based platforms/solutions (Microsoft Azure)
High-level understanding of integration technologies (e.g. RESTful APIs)
Familiar with a variety of platforms (Windows, Linux)
Basic scripting skills a plus (Shell, Perl, PowerShell)
Primary support contact for all enterprise IT digital systems and web applications
Support and maintain a digital ecosystem comprised of multiple platforms and partners by proposing continuous improvements and maintaining current documentation
Configure new digital systems based on documented requirements
Leverage monitoring, search and analytics tools to ensure the stability and performance of digital and web applications
Work closely with vendors to address outages and issues

Manager Development Operations Resume Examples & Samples

Provide leadership to the Development Operation Specialist team members
Ensure the material and documentation is professional, intuitive and effective
Identify process improvements and efficiencies
Identify the key performance indicator (KPI) needs and have the ability to create them
Oversee the gathering and communication of the KPI’s
Create templates that provide summaries, updates and status reports that can be utilized by the Implementation team
Responsible for the development of reports required by the Product Readiness, Training and Quality Assurance teams
Acts as a liaison between Product Management and Services
3-5 years’ experience in a Development Specialist role or an equivalent position
Strong analytical, interpersonal and communication (written and verbal) skills demonstrated integrity, values, principles, work-ethic and organizational skills with the ability to manage different priorities
Proven project / team management and problem solving skills, decision-making skills, with the ability to follow through independently and multi-task
Process improvement and/or reengineering

Development Operations Resume Examples & Samples

Enable Dev teams to build and deploy middleware business service applications from code to test and production environments using the different middleware infrastructures
Standardize, automate and document setup and deployment to development and production environments, including ITSM coordination
Own and drive improvements to the build and release scripts, tools, and processes
Help define best practices for source control, continuous integration, automated testing and release management
Build and lead POCs for tools for internal use to support dev ops best practices
Bring new automation technologies to improve the velocity and quality of our engineering efforts
3+ years of Java/J2EE Enterprise Web Development preferred
5 years experience in DevOps role -supporting developers by providing infrastructure, maintaining Continuous Integration/Continuous deployment, etc
Working experience with CI systems such as Jenkins, bamboo, etc…
Experience with Chef and/or Puppet (Deployment Tools)
Experience with building technologies such as Maven and ANT
Experience with Jira
Experience in UNIX/Linux and scripting
Experience with monitoring tools such as Wily and Splunk
Experience with Websphere
Experience with Ctrl-M or other job schedulers is a plus
Experience in agile development practices
Enthusiasm for continuous improvement
Excellent verbal & written communication
Should be a self-starter and willing to take ownership of the assigned tasks

Specialist, Development Operations Resume Examples & Samples

Analyzes and implements programs and strategies for the long-term cultivation, solicitation, and stewardship of development prospects. Oversees solicitation plans and processes including proposal writing, compliance and stewardship
Data management – assist fundraisers with the data management of their portfolios, as well as identify and communicate challenges to leadership
Creation and analysis of reports to help Fund Development leadership track and monitor team progress
Special project management – ex: intake and day to day management of Fund Development volunteers

Director ODM Development Operations Resume Examples & Samples

Design a standard DevOps framework for ODM products/services and adapt standard Dev/Ops framework to a wide range of data assets in the ODM portfolio
Define comprehensive DevOps strategy to include scope, purpose, business case, financial analysis, integration with other key programs
Establish, launch and execute tactical plan based on priority order to drive DevOps implementation agenda and desired outcomes
Ensure ODM DevOps framework and implementations address planning, performance monitoring/tracking, service level expectations, scalability/economies of scale
Participate as ODM DevOps representative in any OT or UHG level DevOps activities
Govern, collaborate and influence the appropriate usage of domain/expertise in DevOps designs
Hands on DevOps planning and validation with team building, coaching / mentoring skills and conflict resolution experience
Develop and maintain, direct/drive multiple and concurrent technology projects
Design and implement effective cross-functional processes/working relationships to achieve smooth transition and operational optimization of work between teams
Manage and optimize workload; internal/external, enterprise/local
Actively support and drive UHG's "Our United Culture" program
Serve as DevOps liaison to divisional and/or shared service leadership
Facilitate and lead cross-org teams involving OT, Business, others
Define service levels and commitments (cycle time, quality, cost) for all key DevOps targets
Establish and lead the cross-organizational DevOps governance committee, if applicable
Define the measures, metrics and performance / outcome reporting to size DevOps opportunities and report/monitor tangible/measurable benefits
Assess operational integrity and risk associated with governance of DevOPs program and support relationships
Ensure DevOps activities factor in quality, performance and scalability
Take a practical, pragmatic and results oriented approach to targeting and executing DevOps agenda
Manage related budgets, drive cost control measures, seek out efficiencies, and improve technological capabilities in support of Optum business activities
Recruit, supervise, develop, and coach staff. Provide leadership and mentorship to direct as well as matrixed team members
Actively support and drive UHGs United Culture program
Proven cross-functional collaborator with strong partnering skills
Self-directed approach with positive attitude
Able to champion recommendations in front of executive management with effective formal presentation and facilitation skills
Demonstrated success leading and embracing change. Ability to effectively deal with moderate levels of ambiguity - can shift gears comfortably and handle risk and uncertainty
10+ years of leadership experience in Technology, Operations and/or Finance
Prior experience managing director-level direct/indirect reports in a cross matrixed or virtual environment
8+ years of experience in one or more aspects of information technology operations, development or other IT areas
2+ years of prior experience driving system consolidation or decommissioning program
4+ years of experience specifically in planning, business case development, return-on-investment analysis
2+ years of Program Management experience
Available locations for this position are: Minnetonka, MN (most preferred); Raleigh, NC; Boston, MA; Rocky Hill, CT
Prior experience design and implementing DevOps support
Previous UnitedHealth Group management experience
Extensive ITIL experience
Software and Services management experience
Business Analysis experience
Graduate Degree - MBA or advanced Technical degree

Specialist, Development Operations Resume Examples & Samples

Overseeing donor acknowledgements
Data embassador – manage reporting and analys of reporting
Manage registrations at large events (registration and checkout processes

Senior Channel Development Operations Manager Resume Examples & Samples

Leads and has overall responsibility for global channel initiatives with key objective to delivers best in class supply chain Channel performance
Driving process and business improvement to deliver substantial impact for the business
Acts as a role model for Microsoft Values across the Channel organization
Improves existing processes on local level while adhering to global process guidelines and designs
Participates in global process design work and development of service offerings, ensuring regional requirements are accounted for in global initiatives
Leads engagement with internal subsidiary stakeholders on improvement initiatives
Focusing on Cost saving and leveraging best practices across all regions and Areas
Operational performance of demand fulfillment activities including order book management and delivery of goods
Ensures that customer requirements are evaluated, prioritized and optimal logistics solutions are developed and deployed within his/her responsibility area
Provides organizational leadership for ongoing continuous improvement projects and drives standardization, training and governance to ensure process deployment and control
A minimum of 6- 10 years of experience in customer facing supply chain roles
2 years experience delivering system process improvements across Order / Demand Management functions like Order to Cash (O2C)
Forecasting, customer demand fulfillment, demand availability management, exception management, deployment of new logistics etc
Six Sigma Black Belt Certification or equivalent experience preferred
Retail Environment exposure
Customer/Partner and Subsidiary sales interface experience

Affiliate Partnership Development & Operations Resume Examples & Samples

Provide product strategy team support (e.g., run ad hoc reports, competitive analysis)
Collaborate with The Walt Disney Company stakeholders, distribution partners and the Affiliate Sales and Marketing department to support assigned product strategy initiatives
Provide sales support to Affiliate Sales in the product pitch and continued advancement of The Walt Disney Company’s digital products with traditional Multichannel Video Programming Distributors and with new entrants
Educate Affiliate Sales teams and The Walt Disney Company stakeholders on assigned Disney & ESPN Media Networks digital products and product strategy
Consult on the evolution of linear and digital products (e.g., ESPN3, College Extra) based on existing deal terms
Approximately 2+ years of related experience in Sales, Content Distribution, Operations, Contract Management, Project Management and/or Product Implementation
A working knowledge of the traditional and digital MVPD businesses, content distribution and associated business models
Communicate regularly and effectively within the larger Affiliate Partnership Development & Operations team, Affiliate Sales and Marketing, other internal company stakeholders, distribution partners, and vendors
Strategic Thinking –

IT Development Operations Resume Examples & Samples

As a DevOps / Quality Assurance (QA) Developer you will work closely with development, infrastructure, and product teams to systematically build, test and deploy software products
You will be the foundation piece of an Ops/QA team focusing on infrastructure and test automation development to ensure the software products satisfy requirements, functional specifications and organizational standards
To succeed, candidates should have experience with various Source Control Management (SCM) systems as well as automated build and testing tools
The goal is to define, create and automate the software build, test, and deployment processes, including automated regression testing
Your focus will be the development of testing infrastructure and automation while defining and implementing proven DEV Ops/QA best practices and processes
Lead the definition and development of a new build and test automation infrastructure
Define, Implement and Support build automation processes that compile, package and deploy applications for DEV, QA, UAT and Production environments, including any post-rollout testing
Prepare builds as needed (manually or automated) to support the product development process from initial development through production rollout
Help define and ensure that QA/SCM best practices are followed through the software promotion, build, and deployment cycle
Administer, support, and maintain the SCM, build, and test systems by performing routine maintenance and upgrades as necessary
Ability to provide after-hours support as needed for emergency or urgent situations
Take ownership of product quality

Head of Development Operations Resume Examples & Samples

M.D./B.Sc. (Life Sciences); Masters degree/Ph.D. preferred
Minimum 7 years in pharmaceutical/biotech industry
Clinical research experience obtained working on clinical trials at a biotech, pharmaceutical or CRO company
Clinical operations experience in Germany and/or regional study management experience
Experience at, or oversight of, outside clinical research vendors (CROs, central labs, imaging vendors, etc.)
Leadership/management experience of direct reports, ideally including management level staff
International collaboration
Detailed knowledge of local country and international clinical trial management including regulations and guidelines
Clinical trial processes and operations
Clinical project and programme management
GCP & other applicable regulations
Time, cost and quality metrics in Clinical Development as well as Finance and budgeting

Senior Associate, Development & Operations Resume Examples & Samples

Ability to work independently and effectively in a fast-paced, deadline-driven environment, and to juggle several projects at once with a spirit of flexibility and positive outlook
Writing and communicating verbally in an effective and compelling manner
Belief that operations support is critical to the success of our region
Exemplifies each of Teach For America’s core values
Work experience in event planning or administrative experience preferred
Experience working with the Microsoft Office Suite

Development Operations Senior Resume Examples & Samples

Lead a group of highly motivated and highly skilled development operations engineers
Provide leadership for a team of engineers who own the reliability goals of uptime, scalability and performance
50% hands on is a must
Guide/Mentor team members in troubleshooting application/web/system related issues
Drive excellence for reliability through maintenance of aggressive SLAs, efficient process, automation, engineering reliability back into applications and maximizing performance
Proactively monitor availability and performance of the PdMS Cloud Edition using key tools
Effectively respond to Monitoring alerts, incident tickets, email requests coming in to Site Reliability Engineering
Perform application and web site troubleshooting to quickly resolve the issues per documented procedures
Ensure user tickets and monitoring alerts are handled per pre defined SLA's for response time, updates and closure
Escalate issues as needed to bring up production operations to relevant parties per documented procedures
Handling communication and notification on major site issues to the company and executive management team
Document resolution run books and standard operating procedures
Ensure smooth hand offs between shifts all project phases
Min 2-3 year’s experience leading a technical team of at least 5 people
Bachelor's Degree in Computer Science or equivalent technical experience
Exceptional skills as multiplier to sustain a fast-paced environment
Strong understanding of network concepts, TCP/IP stack and common Internet protocols
Attention to detail and accuracy and ability to spot long term trends in a production enterprise environment
Outstanding interpersonal, analytical, and communication skills. Fluent in English and German language
Must be reliable and dependable with ability to multi-task in a fast paced environment
Effective team player to be able to work closely with peers and other operations or engineering teams
Experience working in a 24 x 7 cloud operations environment
Prior experience working with Java/J2EE applications
This role is contingent on the successful completion of a background check
Excellent communication and presentation skills in leading strategic discussions including meetings with Senior Management
Engineering expertise and technical capabilities with hands-on development experience
Strong architectural skills with prior knowledge and experience in managing architecture for large projects would be an advantage
Study BE / M Tech / MS / from reputed institutions
Self-starter who works on their own initiative
Strong communication & presentation skills
Good understanding of SAP strategy
Unrelenting drive for quality

Director of Development Operations Resume Examples & Samples

Work with the Development Office and the Finance Department to develop revenue projections and budgeting processes that support organizational and departmental metrics; monitor performance through timely performance reviews; work closely with Finance Department on deposits, account reconciliation, transfers, and gifts received across all giving channels
Oversee the full vertical strategy and implementation of the annual giving and direct mail program and monitor implementation for the department’s digital fundraising efforts
Oversee the Development Department internship program
Manage and monitor all IT ordering, hardware, software, and inventory
Produce lists and queries to support the needs of the department; collect and disseminate weekly, monthly, and special reports
Oversee all information systems, gift processing, acknowledgement processes, systems, and databases for the department
Oversee the tracking of prospects, donor contacts, donor data, and gifts in Raiser’s Edge donor database; Manage and resolve fundraising database issues by effectively managing relevant aspects of the database support process; assure integrity of databases and records, deleting duplicate records, appropriate coding, etc
Manage donor fulfillment and mailings including marketing, cultivation and stewardship for all Annual Giving donors and prospects
Oversee the execution and Implementation of the departmental stewardship plan; manage donor relations and communications with an emphasis on prompt and courteous communication and follow-up
Create and implement development operation procedures, policies and strategies
Manage day to day operations of development office, including administrative and operations staff members as well as manage specific outside vendor relationships
Oversee all administrative departmental processes, including on-boarding and set-up for new employees
Manage the document retention (hard copy and electronic), storage, and archiving processes
Work with the Chief Development Officer on departmental Budget Management
Ensure that all departmental invoices, check requests, and cash requests are processed in a timely and efficient manner; follow and uphold the department’s policies and procedures for best practices in development
Assign work, establish priorities, coach, and supervise operations staff; assume additional administrative responsibilities as requested to support the department and the organization
At least 5-7 years of development or non-profit experience in roles with increased responsibility
Proven success, as evidenced by progressive advancement, in increasingly responsible development or management roles
Experience with Raiser’s Edge database technologies, including a minimum of 3 years of experience with creating queries, modeling reports, and running exports is required
Fluency in Microsoft Office is required
Experience with online giving systems, lockbox giving systems, and gifts-in-kind is strongly preferred
Previous development/advancement experience within a large institutional environment is a plus
Excellent organizational skills with the ability to multi-task in a fast-paced environment that requires juggling multiple activities and priorities with tight deadlines and meticulous attention to detail
Excellent presentation and interpersonal communication skills
Project management skills, including planning, budgeting, and the ability to balance multiple tasks and projects while delivering quality work on schedule
Self-managed with proven skills to use initiative and time management to prioritize work and deliver results
Capacity for improving systems and processes
Must have superior communication skills, be positive and engaging, and be a team player
Competence in preparing/reviewing expense and revenue budgets
Demonstrated ability to organize operational systems and workload for maximum efficiency
Team-oriented thinker and development strategist able to effectively respond to both simple and complex gift scenarios confidently and with excellent donor relations
Results-oriented professional who thrives in a fast-paced environment and adapts easily to change
Self-starter with a sense of urgency and a clear set of priorities
Flexible, adaptable, positive, and be willing to step outside the job description and pitch in when necessary for the fulfillment of Catholic Charities’ mission and strategic priorities

Associate Director Development Operations Resume Examples & Samples

Provide support to Heart Walk Directors to help prepare presentation materials and prepare for pitch meetings
Serve as lead for select Heart Walk sponsors and ensure a plan exists for executing the sponsorship
Work with internal partners to plan and execute HW events including pre-events, day of event and post event celebrations
Interact with corporate contacts via the phone and face to face
Organize AHA account team contacts, sponsorship contacts, proposals, letters of agreement, sponsorship payments, presentations, and benefits delivered
Perform administrative work to include data collection, data entry, and report generation (i.e. gross/net income and completed events), processing expense vouchers, managing check requisition process, and processing invoices
Data entry and tracking Corporate Relations activities in Dynamics and Luminate Teamraiser
Bachelor’s degree from an accredited university preferred. College coursework combined with related experience may be substituted for a degree. Related experience may be substituted as follows: 1 ½ years’ experience equates to 1 full time year of higher education
1+ years’ of experience in a similar role. This experience may also count towards satisfying this position’s educational requirement
Able to lift at least 20 lbs. from the ground to waist level with or without reasonable accommodation
Knowledge of the principles and practices of meeting and event management
Excellent verbal and written business communications skills
Ability to anticipate and satisfy customer needs; to work independently and take initiative; to creatively and effectively solve problems; to meet and interact with all levels of AHA staff and volunteers
Proficiency in Microsoft Office programs, required knowledge of Greater Giving or similar donor database programs
Ability to work evenings/weekends when necessary
Must be at least 18 years old
AHA is a non-smoking environment

Resource Development Operations Director Resume Examples & Samples

Collaborate with the Vice President of Major Gifts and Individual Giving
Provide support to HFUW Events and Affinity Groups which will be the primary responsibly of the Director of Leadership and Individual Giving
Represent HFUW at functions and speaking engagements presenting a professional image and promoting United Way’s value
Perform other duties as assigned, which may be related to, but not listed in, the job description
Research and implement best practices to improve productivity, timeliness and quality of work product
Bachelor’s degree, preferably in business, marketing, communications or nonprofit management required
Minimum of five years of sales management or fundraising experience required, with an emphasis on managing the resource development team
A leadership record that includes effective staff development, distributed leadership and accountability; able to build a positive team culture to achieve departmental goals and objectives as well as influence individuals who are not direct reports
Proven ability to effectively evaluate, analyze and interpret fundraising data and information to advance all development activities
Must be proficient and possess “hands-on” experience with fundraising software
Strong written and verbal communication skills, with an emphasis on the ability to persuade and influence others around ideas, decisions, and financial support
Highly effective relationship building skills including one-to-one interpersonal networking; ability to leverage and communicate effectively with diverse audiences such as, but not limited to, executive leaders, board members, donors, constituents, and staff
Strong active listening and presentation skills, with the ability to articulate the mission and messages in a compelling manner in individual and group settings; confidence to assert present perspective, engage others and influence outcomes
A professional appearance and demeanor

Director, Enterprise Development & Operations Resume Examples & Samples

Create and lead a high performing, cohesive team responsible for process management, analysis, and budget management
Collaborate with the Technology and Business process, governing, and services teams in translating their goals into a tactical approach, which can be executed consistently across ED&O
Ensure consistency in documentation and governance in application of delivery methodologies
Monitor the progress of program components and use judgment and experience to assess any risks to the outcome of the components and recommend remedial actions to Leadership
Provide key stakeholders and sponsor with timely communication
Focus on customer expectations, including participation and input into Technology Governance Facilitation and framework
Assume all aspects of relationships with Technology and Business stakeholders; Managing the stakeholder expectations, buy-in and relationships
Facilitate standards, methodologies and processes for the entire ED&O organization
Ensure boundary partner alignment for governance strategy and delivery processes-bridge the gap, ensure synergies and cost savings
Cross organizational collaboration with Technology and Business to maintain strategic alignment for delivery
Work with ED&O leaders to continually refine vision and strategy for delivery management
Delivery/Program Tracking and Release Reporting
Consolidation of key platform form roadmaps and creation of integrated Platform Planning/Roadmaps
Ownership of ED&O work entry and estimation process and responsibility in facilitating pipeline items through the process
Coaches and develops resources to maximize strengths and develops strong, collaborative partnerships within the Technology organization and across business functions
Advises and coaches team members on methodology, procedures, problems, and priorities
Manages the employee performance review process, establishing goals and objectives, conducting periodic one-on-one meetings, completing semi-annual and annual reviews

Associate Director Development Operations Resume Examples & Samples

Create and produce Heart Walk presentation materials for sponsorship and company recruitment
Serve as lead for select Heart Walk sponsors to create and execute sponsorship activations
Plan and execute HW events including pre-events, day of event and post-event celebrations
Lead Heart Walk data collection, data entry, and report generation (i.e. gross/net income and completed events), processing expense vouchers, managing check requisition process, and processing invoices
Lead and oversee data entry and tracking Corporate Relations activities in Microsoft Dynamics CRM and Luminate TeamRaiser
Cultivation of corporate contacts via the phone and face to face

Senior Manager of Salesforce Development & Operations Resume Examples & Samples

Work collaboratively with cross-functional teams and/or independently and build Custom Applications on the Salesforce.com Platform and integration with Enterprise Systems
Provide project requirements, technical design, integration architecture, solution recommendations, ROM estimates and detailed requirements
Govern Change Management process from development sandboxes to production and across the development lifecycle. Ensure that all necessary changes are documented, reviewed, tested, approved and deployed
Provide Technical Support for Salesforce.com and integration with various IT Systems
Remain current on new Salesforce features and functionality and provide recommendations for process improvement
Detailed knowledge of Salesforce.com Sales, Service and Marketing Clouds, Communities, SF1 and Lightening
Hands-on experience with APEX, Visual Force
Experience with Salesforce Integration concepts using Soap or Rest API Web Services to various IT Systems (Salesforce to Salesforce, Adobe, Oracle, Sharepoint)
Experience managing Technical staff
Experience writing SQL, SOQL and SOSL queries
Strong understanding of Relational Databases and ETL integration (My SQL, Oracle, Informatica, Salesforce Connector)
Experience using Salesforce.com data tools (Data Loader, Excel Connector, CRM Fusion)
A strong focus and a capacity to collaborate with partners to troubleshoot and optimize processes
Ability to analyze and creatively solve complex business and technical problems
Strong MS Office skills, including Word, Excel, PowerPoint and Visio
Ability to lead and prioritize multiple projects simultaneously
Bachelor’s Degree in Computer Science, Business Administration or Related Field
Salesforce Certifications: Salesforce Certified Platform Developer, Application Developer (DEV-401/501), Salesforce Administrator (ADM-201)
3 - 5+ years Salesforce Platform experience

Director of Product Development Operations Resume Examples & Samples

Create the PLM/PDM Vision and garnish support and buy in across the organization
Lead PLM/PDM initiatives across all brands toward one working model, one single version of the truth for engineering, costing, BOM management, 3D/2D design
Define processes and standards to be used for all brand and product types
Manage, track and report progress to GOG leadership, using the systems and tools provided in PDM/PLM
Identify, implement and communicate opportunities for continuous improvement within PLM/PDM
Define user requirements and translate those into functional specifications
Provide timely answers, resolutions and project status to PLM/PDM team users
Resolve user and system issues with the support of PLM/PDM teams and IT
Ensure PLM/PDM core data elements are documented thru applicable systems
Collaborate with internal and external stakeholders, including but not limited to Materials, Product Development, Costing, Design, Quality, Marketing, IT and Planning
Ensure material and component data integrity
Serve as PLM/PDM subject matter expert, responsible for training internal/external users on PLM/PDM and providing ongoing support and problem solving
Work with other business units and system owners to streamline and utilize data/systems effectively and efficiently
Drive the corporate strategy in regards to R&D and Innovation
Directly manage a team of professionals; leading them and directing them in day to day R&D, innovation, digital product creation, design, and PLM/PDM operations and developing them for future growth
Perform all other duties as requested
Perform duties consistent with the Company’s AAP/EEO
Extensive technical experience with 3D development. Previous experience in PLM/PDM toolkits preferred
8-10 years of experience in product development with a minimum of 5 years experience with PLM or ERP Data management systems preferably in a footwear or apparel environment
Able to present and skillfully negotiate to gain the support and commitment of others
Demonstrated proficiency in Excel and Business Warehouse Analyzer reporting. Able to generate, interpret, and translate reports to a variety of audiences
Demonstrated enthusiasm and ability to inspire as a change agent with a passion for results
Ability to indirectly influence up, down, and across the organization
Collaborative but tenacious and resilient

Development Operations Resume Examples & Samples

A highly skilled infrastructure automation engineer with good hold on infrastructure automation using tools like Puppet, Chef, Ansible or similar. Also having experience with Continuous Integration tools such as Jenkins, TeamCity
The DevOps person would work closely with the developers, the architect and the user community to automate and setup infrastructure solutions along with automated build and deployment
They would be responsible for setup of infrastructure required for the project
They should continue to conduct research on new products and technologies, to ensure they and the team are aware of the latest products available
They would ensure that the scripts are built to the highest standards across the lifecycle with a constant eye for process improvement through and one click build and deployment
Projects in the Operations Regulatory Control Technology area are run in iteration lifecycles with agile practices, so experience of agile development and scrums is highly beneficial
5– 8 years of industry experience, with a minimum of 2 years in infrastructure automation
Experience of Agile development and scrums
Banking and securities domain knowledge would be an added advantage
Strong knowledge on shell scripting for automation
Expertise in Chef, Pappet or Ansible is preferable
Added advantage exposure to cluster setup for high availability and scalability etc. Strong knowledge on build (Ant/Maven), continuous integration (Jenkins), code quality analysis (SonarQube) and unit and integration testing (JUnit)
Exposure to SCM toll like GIT, SVN etc
Should be able to work on UNIX shell script and VI editor
Good analytical, debugging and problem solving skills
Organized and able to deliver in multiple projects in the stream
Passion for research, ideation and exploration
Organized and able to manage a diverse project portfolio
Expertise with designing multi-clustered applications

Expert External Development Operations Manager Resume Examples & Samples

Working within a matrix environment, the Expert EDO Manager will support operational aspects of 1 or more ERMTs
Responsible for the expertise within the assigned services within the ERMTs to drive value beyond cost from Novartis’ external supplier base
Supporting the implementation of the agreed outsourcing strategies within the ERMTs
Responsible for supplier oversight, management and issue management/escalation across GDD and cross-divisionally as required (e.g. NIBR, Sandoz)
Function as a point of escalation for supplier issues which cannot be resolved at the individual Clinical Trial Teams (CTTs) level
Leverage knowledge, experience and understanding of service category(s) and suppliers to provide support to the operational management within the ERMT(s)
Support supplier due diligence activities with ERMT(s)
Ownership of one or more EDO activities and initiatives, such as development of a comprehensive supplier data dashboard, EDO systems, process improvement, or creation and maintenance of SOP and FRMs for EDO
10+ years working experience and excellent knowledge of the clinical operation processes and supplier related activities
Excellent knowledge of GxP and ICH regulations
Expert knowledge of clinical trial design and mapping to supplier requirements
Thorough and technical understanding of Novartis specifications for supplier provided services
Demonstrated experience with supplier relationship management and/or expert knowledge of specific service areas
Demonstrated partnering across divisions with internal and external stakeholders
Demonstrated root cause analysis, problem solving, and solution generation skills
History of successfully working in a cross-functional global team and proven ability to function in matrix structure organization
Leadership to deliver projects according to required and deliverables
Excellent influencing and communication skills
Experience or expertise in one or more of the EDO Role accountabilities (e.g. global process ownership, business system owner, SOP & FMR management, global training (all divisions, all countries) on supplier related SOPs and processes)

Director Product Development Operations Resume Examples & Samples

Owns product creation from pre seasonal tools through to concept to pre-production critical path flow
Creates and drives completion of product creation KPI’s and real time leadership dashboard views
Understands and educates cross functionally the critical path interdependency’s and cause & effect
Appropriately and pro-actively escalates with solutions issues pertaining to product creation
Tracks on and reports out operational excellence
Report out and continuously improve data integrity
Continually review and pro-actively balance resources across the product technical teams
Coaching, inspiring and leading a team of technicians within product creation
Accountable to establish, explore and educate product creation SOP’s and Best Practices
15 – 20 years of experience in Technical Design, product
In depth product development knowledge and critical path management
Ability to sleuth root cause and create sustainable solutions
Actively seek continues improvement and a solution orientated mindset
Possess leadership presence and leadership courage
Excellent influencing and communication skills across all levels
Ability to successfully navigate a corporate matrix and collaborate across a matrix

Development Operations Specialist Resume Examples & Samples

Manage Salesforce database including gift recording, data import/export and donor acknowledgement processes
Work cross-functionally among other departments including Finance, Clinical, Marketing and IT for accurate reconciliation and data communication
Provide regular reporting for department and senior staff
Oversee and perform donor and prospect research
Help train new staff on the database
Work with Director to improve development operations procedures and processes to ensure efficient workflow and best practices
Ensure the integrity of data and support the Development team, as needed
Design and export of queries and reports and troubleshoot technical program as needed
Four-five years of experience in fundraising; expertise in managing gift processing and acknowledgement functions
At least three years of experience with expert use of Salesforce in a development office
Detail oriented and highly organized with the ability to handle multiple tasks quickly and efficiently; excellent writing, proofreading and editing skills
Proficiency in Excel, PowerPoint, Word, and Mac platforms
A collaborative work style and a self-directed, entrepreneurial spirit
Must be able to maintain confidentiality, discretion and integrity
Passion for the CMI mission

Data Innovation for Coordination of Development Operations Resume Examples & Samples

Enrolled in a graduate school programme (second university degree or equivalent, or higher) in Social Science, International Development or data science
Enrolled in the final academic year of a first university degree programme in Social Science, International Development or data science (minimum Bachelor’s level or equivalent)
Have graduated with a university degree (as defined in above) and, if selected, must start the internship within one-year of graduation
Experience: Preferably some relevant experience in international development or related area; Knowledge of the UN system is an advantage
Excellent analytical skills are required and experience in complex data analysis
Language Requirements: Fluency in oral and written English is required. Fluency in other UN working languages is desirable
Analytical skills: Strong quantitative and qualitative skills, statistical/ data analysis skills, and strong analytical writing skills
Excellent skills in using excel as the key tool for data analysis
Experience with the use of databases
Results orientation: Uses initiative and sound judgment to deliver required outputs and results
Problem analysis and decision-making: Conceptualizes and analyzes problems to identify key issues, underlying problems, and how they relate; contributes creative, practical ideas and approaches to deal with challenging situations
Team work: Participates effectively in a team-based, information-sharing environment, collaborating and cooperating with others; is adept at working in cross-functional teams; initiates and sustains relationships with members of working groups; negotiates agreements across parties, taking their needs and interests into account
Good understanding of UN Coordination and Coherence and good understanding of the data collected
Good understanding of good practice and innovation within the UN and particularly at country level with regard to becoming ready to deliver on a sustainable development agenda
Advanced understanding of the UN reform process, particularly with regard to the delivery of UN development assistance
Understanding of the 2030 development agenda and its implications for the UN Development System

Specialist, Development Operations Resume Examples & Samples

Manage the gift processing process which includes receiving, coding, tracking and depositing gifts from mail, online giving, and incoming data files from caging vendor and third-party donation aggregators. (40%)
Coordinate gift receipts, acknowledgments and donor stewardship materials working with internal program managers and external fulfillment vendors to ensure timely and accurate delivery along with tracking such activities in the donor database. (30%)
Manage daily/weekly/monthly financial reports and reconciling with Finance; distribute confidential Daily Gift Report and Weekly Acknowledgement Reports (and others to be determined) to internal Development team and others as required. (20%)
Other duties as assigned by the Development Operations Senior Manager. (10%)
3+ year of experience with working with confidential data in nonprofit or comparable organization; aptitude for financial transactions and reporting systems required; attention to detail and excellent interpersonal skills essential
Strong ability and commitment to accuracy and database integrity
Ability to appropriately manage sensitive information and situations
Detail-oriented with an understanding of quality assurance processes
Must have the ability to work in a fast-paced team environment
Ability to work independently while seeking appropriate guidance and feedback from the supervisor when necessary
Ability to manage multiple projects and exercise independent action
Positive, solution-focused, problem-solving orientation
Proficiency in Microsoft Office applications. Ability to work efficiently with Microsoft Excel spreadsheets
Demonstrated ability to work successfully in a team environment
Experience with Blackbaud Raiser’s Edge or other Blackbaud suite of products a plus

Digital Development / Operations Manager Resume Examples & Samples

Responsible for successful releases and deployments via manual and automated processes of websites, applications and services to production environments
Manage tickets, triage, and provide troubleshooting expertise for all digital applications and services to resolve issues quickly, either independently or with the help of a senior developer
Troubleshoot, analyze and resolve issues in all environments encompassing: .code in net, C#, ASP.net, SQL, HTML, javascript, SSRS, application configurations, file/directory permissions
Determine what is an ongoing issue we should add to a product backlog and what is a bug that needs to be resolved immediately
Ability to write scripts (SQL, C etc.) to fix problems quickly
Following corporate policies and procedures, own and governor source control, code reviews, audit, disaster recovery processes and change management process for digital
Facilitate partnerships cross-functionally with development, DBAs, Network, and System Admins to understand load balancing configurations, firewall, DNS and server routing from an application perspective
Manage service infrastructure outsourced to 3rd-parties (e.g.,hosting partners, DNS, CDNs)
Recommend and implement best practices for application support to solve ongoing problems and reducing technical debt
Consult on overall production system and development architecture
Provide guidance and support for a team of 7 who are on-call 24x7, for website and application up-time, order processing issues and off-time upgrades/ maintenance
Educate Tier1 and Tier2 teams and Dev Ops team members on debugging applications to reduce turnaround time for production issues
Responsible for load and performance testing, and monitoring of all apps and sites for optimal up time (54+ including ecommerce and mobile)
Monitor, present and analyze transactional vital statistics and application uptime/response time, and recommend environmental or operational changes
Notify stakeholders of system status and provide resolution for environment/application related issues
Manages sev 1 and 2 bridge calls when digital media is called in
Ensure adherence to system standards for product development
Responsible for the management and inventory of hardware to support our mobile customers (iphones, ipods, and scanners)
Manage small website redesign builds and enhancement requests to existing applications
Enterprise level experience ideally focused on online products
Development experience
Management experience, either project or people
Support of 24/7 applications
Cross group collaboration
System Implementation Preferred
A strong technical background and understanding of various technologies and applications
.NET, C#, ASP.net, SQL, SSRS, Javascript, HTML, IIS, Web APIs, SOAP
System Architecture, Firewall, DNS
Excellent written and verbal communication skillsAbility to navigate challenging and complex environments
A concern for user experience
Demonstrated political awareness and emotional intelligence to navigate a large corporation Openness and willingness to accept to constant changeWillingness to jump in and do what it takes for success Ability to learn new technologies and languages as needed
Ability to work in a team environment and be mindful of other priorities and goals as they fit into the bigger team structure
Handles high stress, and fast pace environment well
Able to multitask and manage multiple projects and priorities simultaneously
Desire to want to know the whys and how’s

Specialist, Development Operations Resume Examples & Samples

Writes edits and develops proposals for individual, corporate, and foundation support for the organization
Salesforce database management preferred, or other CRM experience
Strong research skills
Administrative support (office supplies, mail, checks, tech problems)

Head of AVA Development & Operations Resume Examples & Samples

Servant leadership of agile software development by multiple geographically distributed teams with diverse business cultures 
Leading the development for a mature cloud-based software product with thousands of users 
Transition from separate Development & Operations to DevOps 
Working within a large matrix global organization with complex stakeholder environments, including as a Line Manager 
Working across cultures with sensitivity, partnering and drive with focus on business impact 
Facilitation and communication with large technical and/or senior leadership groups

Specialist, Development Operations Resume Examples & Samples

Analyzes and implements programs and strategies for the long-term cultivation, solicitation, and stewardship of development prospects. Oversees solicitation plans and processes including strategy, resources, compliance and stewardship
Manage donor process through relationship managers to cultivation, renew and establish relationships utilizing database
Works in conjunction and collaboration with the divisional and NHQ development team
Research and supply analytical data to development
Manage and execute on administrative support (office supplies, mail, checks, tech problems)

Associate Director, Development Operations Resume Examples & Samples

Oversees management of external telemarketing, response processing, and canvassing vendors as it relates to their data management services. Sets priorities and standards to ensure that all contributions received from these vendors are identified, coded, deposited and processed accurately and in a timely manner. Ensures all non-revenue constituent-related data received from these vendors is identified, coded, and processed accurately and in a timely manner
Develops and monitors Development Operations policies and procedures for users within PPFA and our CFP affiliate partner users
Designs and implements operating systems and procedures to meet all Development Operations needs especially during transition to new Salesforce NGO Connect donor database
Works closely with fundraising and financial departments to maintain accuracy of record keeping, ensure cash flow, and protect database integrity necessary for optimal performance of PPFA’s fundraising activities. Establishes, communicates, and delegates objectives to be achieved by staff, vendors, consultants, and/or outside contractors
Coordinates data appends such as NCOA, telematch, and age overlays
Works closely with the Director, Database Administration and Fundraising Practices to provide support for day-to-day fundraising and advocacy program requirements
Supports Director, Database Administration and Fundraising Practice in producing affiliate revenue sharing reporting
Supports Director, Database Administration and Fundraising Practice in managing Revenue Operations
Supervises Donor Database Management Specialist
Completes special projects as assigned and required

Development Operations Specialist Resume Examples & Samples

Building, delivering and integrating software applications and components used to institute a fully automated, development operations “devops” framework for software builds and deployments
Sets up new tools and develops automated release engineering scripts to increase both CM and Software Development team’s productivity and quality
Create, analyze and/or modify existing Configuration Management and DevOps processes and procedures and procedures
Responsible for process and infrastructure related to maintaining software baselines and user accounts in multiple version control tools (ClearCase, Subversion, GIT)
Troubleshooting deployment issues and provide post-deployment and system implementation reviews and corrective research as required
Interacting with Program Managers, Developers, Database Administrators, Test and Support teams
Experience with Agile software development practices
Experience delivering similar transformation activities
Experience in build scheduling/management, release scheduling and tracking
Proficiency with several programming languages, e.g. C/C++, Java, Ruby, etc
Must be a team player with the ability to work independently
Must consent to, and successfully clear, all required pre-employment screenings

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