Consultant, Account Resume Samples

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JB
J Borer
Jeanie
Borer
50330 Bins Mountain
Dallas
TX
+1 (555) 164 9378
50330 Bins Mountain
Dallas
TX
Phone
p +1 (555) 164 9378
Experience Experience
Philadelphia, PA
Account Management Consultant
Philadelphia, PA
Hilpert Inc
Philadelphia, PA
Account Management Consultant
  • Demonstrates strong client-specific product knowledge and provides consultative assistance on issues related to their plans
  • Works with internal partners to build work plan to resolve escalated issues and communicate plan to broker
  • Ensures proper licensing and appointment paperwork is in good order for writing agents
  • Work as a team with Senior Affinity Consultant, sales, marketing, underwriting, eligibility and claims
  • Collaborates and communicates with personnel at all levels, including sales personnel, management, CSO, brokers, consultants, vendors, and customers
  • Mentors newly hired associates and assists with process training
  • Stays informed of specific client activities taking place (acquisitions, divestures, layoffs, budget challenges, etc.)
Philadelphia, PA
Consultant, Account Services Mgmt
Philadelphia, PA
Torphy-Osinski
Philadelphia, PA
Consultant, Account Services Mgmt
  • Assists in ensuring accuracy of service maintenance contracts billing
  • Leverages big data analysis to provide customer environment insight and uses data to build a compelling account plan and strategy
  • Leads meetings with an executive level audience and articulates a forward thinking account plan
  • Collaborates with EMC resources and customer during escalations
  • Builds and fosters a broad network across the customer and across EMC
  • Excellent written and verbal communication
  • Possess excellent logic and data analysis capabilities
present
Boston, MA
Account Executive / Business Consultant
Boston, MA
Kuhn-Flatley
present
Boston, MA
Account Executive / Business Consultant
present
  • Proven track record of commitment and dedication to achieving results
  • Successful Business Consultants will be adept at generating their own leads in this business to business environment (B2B), which may be complemented by referrals obtained from working relationships you build and develop along with those First Data has with over 1,400 nationwide bank partnerships and other referral sources, both large and small
  • Demonstrated success in achievement of aggressive sales goals
  • Familiarity with databases and report development
  • This position offers a tiered compensation structure which includes
  • Attention to detail to track all sales activity thru the creation of timely reports and spreadsheets
  • Bilingual Speaking (Spanish & English)
Education Education
Bachelor’s Degree in Complexity
Bachelor’s Degree in Complexity
Clark Atlanta University
Bachelor’s Degree in Complexity
Skills Skills
  • Strong organizational skills and detail oriented
  • Strong product knowledge and underwriting skills
  • Strong organizational skills. Able to work well with others as well as independently
  • Proficient in MS Office, particularly Excel and PowerPoint
  • Very proficient verbal and written communication skills
  • Strong Communication Skills: oral, written and presentation
  • Ability to recognize opportunities to recommend new product offerings
  • Excellent presentation skills, oral and written communication skills
  • Able to solve problems and think creatively
  • Build and maintain strong relations
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15 Consultant, Account resume templates

1

Account Executive / Technical Consultant Resume Examples & Samples

  • A track record of business development success in the energy industry, with experience in consultative selling
  • Experience in the electricity and gas sufficient to engage in discussions with prospective clients on industry trends and changes
  • Experience as an energy consultant, partnering with technical experts to meet client needs
  • Strong relationships with potential electric and gas utility clients, the ability to develop new relationships at various levels of the prospective client’s organization, and to identify, qualify and close sales
  • Enthusiasm and a passion for creating value for the client
  • Bring in and close $1M or more in annual sales, lead strategic sales initiatives and contribute significantly to the energy sector team goals
  • Manage the sales lifecycle from lead generation to strategy, capture and proposal development, pricing and contracting
  • Design and sell innovative solutions to prospects and clients via integration of the full suite of ICF’s services and capabilities to meet client’s immediate and long term needs
  • Prepare forward looking plans for each account based on short, mid- and long-range plans
  • Provide insights into trends in the marketplace
  • 8+ years of experience in the energy sector
  • 4+ years of sales experience, with annual sales of $1M or more
  • Experience cultivating and managing key accounts
  • Relationships with energy executives, including success in selling new business to Senior Industry Leaders
  • Experience selling to a variety of energy markets
  • Knowledge of key developments and trends in the energy sector, and ability to engage and advise clients on the energy needs of the future
  • Considerable experience with presenting energy industry concepts to clients
  • Demonstrated customer orientation and professionalism
  • Excellent verbal, interpersonal, presentation and written communication skills
  • Advanced critical thinking and problem solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions
  • Ability to work, communicate, reach out and engage with all levels of internal staff, clients and vendors
  • Knowledge of CRM systems
  • Attention to detail and a high level of self-motivation
  • Ability to live in the Washington DC area for a period of time
2

Senior Account Executive Agency Consultant Resume Examples & Samples

  • Develop new revenue streams from unassigned accounts by prospecting new local businesses opportunities through broadcast and digital platforms using company resources (i.e. creative, production, research, traffic, promotions)
  • Sell a multi-platform media product offering (radio, digital, SMS, others)
  • Obtain meetings with new and established clients through prospecting and cold calling
  • Conducts diagnostic interview
  • Prepare professional proposals
  • Negotiate contracts and close business
  • Service, maintain and grow an established list of accounts
  • Provide on-going information and support to ensure optimal client service and become a sustaining resource
  • Meet and exceed monthly revenue sales targets (radio and digital platforms)
  • Align with promotions to enhance value to clients and create new revenue generating ideas
  • Manage receivables and collections
  • Post-secondary degree or diploma
  • Have previous sales and/or marketing experience or comparable work experience (minimum 5 years preferred)
  • Excellent interpersonal skills and positive attitude
  • Strong communication skills (both verbal and written)
  • Integrity and respect
  • Adaptability/Flexibility
  • Proactively develops new business opportunities
  • Strong negotiation skills – Ability to reach the best outcome for all
  • Practical knowledge of MS Office
3

Account Installation Consultant Resume Examples & Samples

  • Proactively identifies, evaluates, and solves problems with rigorous logic and a systematic approach; looks beyond the obvious to see root cause issues and creative solutions
  • Develops and/or manages procedures and systems to respond to issues; brings a reported issue to successful resolution; follows up to ensure the efficacy of the problem management process
  • Respond and promptly resolve escalated issues
  • Serve as “troubleshooter” when system issues are identified that are not fully understood or able to be resolved by users
  • Demonstrated leadership skills with the ability to take ownership and influence
  • Strong problem solving and analytical and organizational skills
  • Strong time management and team building skills
  • Ability to express ideas clearly in both written and verbal communications
  • Working knowledge of the following system applications to include Word, Excel, Access, PowerPoint
  • Billing experience
  • Humana One / Medicare experience
  • Visio
4

Account Management Consultant Resume Examples & Samples

  • Self-starter, ability to work independently
  • Excellent follow-up skills
  • Proficient in Microsoft (vlook ups, pivot tables, large dataset comparisons)
  • Ability to understand explain and manage complex systems
  • Claims background
  • CAS and MTV system experience
5

Account Growth Consultant Resume Examples & Samples

  • Sales experience and technical knowledge
  • Basic understanding of IBM’s portfolio
  • Ability and drive to engage clients in value-add business conversations
  • Excellent communication skills with C-Levels
  • Ability to actively listen and determine client needs
  • Ability to overcome objections to achieve sales targets
  • Uncover interest in IBM Offerings and generate qualified sales leads within a given set of accounts
  • Call clients to discuss their business environment, identify their IT needs, determine the most appropriate IBM solution, and engage an appropriate IBM sales channel to own and close
  • Nurture opportunities from interested leads to validated leads
6

Account Executive / Business Consultant Resume Examples & Samples

  • Experience and demonstrated capability to build new relationships with clients based on trust
  • Understanding of banking products and financial institution culture
  • Experience using Salesforce.com and proficiency in Microsoft Office are preferred
7

Account Executive / Business Consultant Resume Examples & Samples

  • Prior experience in a quota driven self-sourcing sales environment for small to medium size clients
  • Technologically savvy; comfortable with tablet and cloud-based solutions and able to apply technology to help grow small businesses
  • Strong cold-calling skills and ability to self-source leads
  • Hunter expertise with drive to identify and close on opportunities
  • Ability to develop a plan to effectively build pipeline and generate top line revenue growth
  • First Data is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
8

Consultant Client Team Account Lead Resume Examples & Samples

  • Building a base of consulting expertise in Gallup’s core practice areas
  • Focusing on growing long-term trusted client relationships
  • Diagnosing business problems, and developing strategies to address those problems
  • Scoping and managing solutions that have a significant impact on our clients' success
  • Partnering with business development teams throughout the design and implementation of client engagements
  • A bachelor’s degree is required; a master’s degree is preferred
  • At least three years of consulting experience
  • Fluency in written and spoken English and Mandarin
  • You will need to be a China citizen or Permanent Resident
9

Account Growth Consultant Resume Examples & Samples

  • Uncover interest in IBM Service-Offerings and generate qualified sales leads within a given set of accounts
  • Discuss with clients their business environment, identify their IT needs, determine the most appropriate IBM solution
  • Preparation/creation of according proposals
  • Angebotserstellung bei SO Deals
  • Deutsch und Englisch fließend
10

Technical Account Management Consultant Remote Position Resume Examples & Samples

  • Develops and coordinates proactive maintenance initiatives based on industry best practices and statistical data trends
  • Ensures effective ownership, communication, coordination, and facilitation of support service activities between support teams, account teams, field service personnel, and customers
  • Leads complex service delivery processes, develops creative resolutions to complex problems, and ensures contractual support service deliverables are understood and managed effectively
  • Compiles, analyzes and interprets statistical data and trends relating to service level and operational effectiveness
  • Identifies and leads continuous improvement activities in support of customer or internal business processes
  • Acts as single point of contact for all support requirements as they pertain to the assigned customers’ environment
  • Provides guidance during strategic IT planning and support discussions with customer
11

Account Executive / Business Consultant Resume Examples & Samples

  • Strong cold-calling skills, ability to self-source leads, overcome tough objections, and gain appointments
  • Retaining clients by building relationships and growing portfolios through relationship management and cross consulting
  • Positioning the value of solutions in connection to specific client needs and pain points
  • Telling the First Data Story in a compelling way, that helps to elevate the perceptions of the brand and the value that First Data delivers to clients
  • Bachelor’s degree with 2+ years of sales experience. Will consider sales experience within financial payments or merchant services industries in lieu of degree
  • 2+ years of prior outside sales experience in any industry
  • Extensive cold-calling skills and ability to self-source leads
  • In addition to prior outside sales experience, relationship management and/or account management experience
  • Prior experience selling banking products to financial institutions and understanding their cultures
12

Senior Consultant, Account Resume Examples & Samples

  • Responsible for all sales and account management functions for prospective and partnered managed care organizations (MCO) in the state of CA, as part of the West Region of the United States. Basic high level function is to obtain contracts with health plans in the area, while increasing revenue with existing clientele
  • Accountable for meeting and exceeding goals in revenue, gross margin and patient count, along with accounts receivable and reimbursement increases
  • Provide guidance, direction and support to Cardinal Health at Home sales and billing representatives in the CA to affect efficiency and success
  • Work with management and executive level MCO contacts to create, implement and manage initiatives to increase volume/membership steerage to Cardinal Health at Home
  • Minimum of 6 years related MCO sales experience preferred
  • Ability to travel up to 50% or more of time
  • Proven MCO knowledge and the CA landscape
  • Ideal candidate will reside in the Los Angeles metro area and based out of our Ontario, CA location
  • Proven sales results, ability to close and grow new business
  • Proven ability to grow new and existing relationship with assigned accounts
  • Professional, excellent presentation and communication skills (both written and verbal)
  • Proficient with the computer, Microsoft applications and possibly relationship management software
  • Self-starter, organized with exceptional follow up skills and ability to meet deadlines
13

Consultant, Account Resume Examples & Samples

  • Demonstrates advanced knowledge of Cardinal Health and customer industry, including: key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health offerings match with a customers' unique business needs
  • Delivers moderately complex broad-based portfolios of solutions that meet Cardinal Health and customer goals
  • Effectively facilitates addressing internal and external constituents needs independently or with minimal guidance
  • Influences account profitability
  • Builds and maintains high-level, long-term trusted advisor relationships in moderately complex environments
  • Facilitates/manages processes in a moderately complex matrix environment
  • Applies knowledge of the customer's business to develop optimal solutions
  • Proactively and with a regular cadence demonstrates to the customer the defined value of partnering with Cardinal Health both pre- and post-sales
  • Effectively negotiates and collaborates with the customer and colleagues to influence support for mutually beneficial outcomes and achieve consensus
  • Builds and sustains relationships founded on trust with internal and external customers and ensures customer satisfaction and loyalty
  • Manage current prime vendor accounts on product and logistics issues inside channel
  • Maintain and extend contracts to retain channel and drive product mix
  • Ensure customer compliance to Cardinal360
  • Report to the Distribution Account Management RD
  • Min 4 years related sales experience, preferred
14

Consultant, Account Resume Examples & Samples

  • Bachelors degree required; business degree preferred
  • 3 years of sales experience (or completion of the internal portion of the Sales Development Program/EMERGE program)
  • Medical or healthcare industry experience preferred
  • Working knowledge of healthcare facilities and how to communicate, influence, negotiate, and mediate effectively with various levels of healthcare facility staff
  • Ability to travel primarily within geographically assigned territory
  • Works on projects of small - medium scope
  • Develops solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
15

Consultant, Account Resume Examples & Samples

  • Min 2 years related sales experience
  • 2-3 years of medical or healthcare industry sales with a track record in the growing and sustaining business relationships and generating revenue
  • Working knowledge of healthcare facilities and how to communicate, influence, negotiate, and mediate effectively with various levels of healthcare facility staff is required
16

Consultant, Account Manager Resume Examples & Samples

  • Working in unison with all departments, as well as Distributor Representatives, to ensure 100% satisfaction to our customers, while staying within the Tradex Guidelines and Policies
  • Placing outbound calls to obtain more information on how we can help them grow their business with our products
  • Assist in qualifying and selling to potential customers; by utilizing a “Lead List.”
  • Answering customer calls and questions professionally, with special attention to resolving the issues accurately and promptly
  • Process and distribute mailers and campaign materials to current and potential customers
  • Enter information into Customer Relationship Management Database (CRM) system
  • Distribute product samples to current and potential customers and regionals
  • Assist the Accounting Department to reconcile contract pricing and invoice discrepancies
  • Assist the Inventory Department with scheduling delivery appointments
  • Create and maintain Excel spreadsheets with up-to-date customer and product information
  • Assist in organizing travel arrangements, within the Company’s standard travel guidelines
  • Scheduling appointments with customers, current and potential, and outside representatives attending Trade Shows
  • Traveling (via plane/car), to and from Trade Shows, working the booths, as requested
  • Recommending additional products, quoting pre-determined prices, to current customers
  • Process follow up correspondence to attendees after Trade Shows
  • Other projects as needed
  • Distributor Score Card communication and management; ensure timely communication and follow up on areas identified on
  • Healthcare distribution sales experience strongly preferred
  • Experience selling hand protection products (i.e disposable gloves)
  • Min 4 years related sales experience
  • Ability to travel 25% - 50% of the time
  • Proven product knowledge in business area
17

Consultant, Core Account Manager Resume Examples & Samples

  • Strengthen and maintain long-term relationships with key decision makers
  • Collaborate with the broader Customer Service / Field service team to ensure product availability and manage price discrepancies
  • Drive operational effectiveness within accounts
  • Ensure customer compliance to Cardinal 360
  • May contribute to the development of policies and procedures
18

Consultant, Account Resume Examples & Samples

  • Minimum 2 years related sales or account management experience
  • Prior experience specifically in supply chain or distribution account management or in another supply chain related capacity desired, but not required
  • Demonstrate advance knowledge of CAH distribution service
  • Strong process management and customer service skills
  • Demonstrate ability to problem solve, negotiate and develop key relationships with existing customers
  • Ability to interface with both internal team members and external customers in a complex matrix environment
  • Ability to travel overnight 10%
19

Account Services Management Consultant Resume Examples & Samples

  • Provides customer account management onsite daily during standard work hours and after hours, including resource coordination, customer management, dispute and technical resolution management, and communications at various levels during incident based or strategic service engagements
  • Responds quickly and coordinates Dell solution break fix activities for customers under the appropriate Dell Warranty Services contract
  • Utilizes ITIL/ITSM frameworks to evolve best practices and simplify customer's IT operations
  • Support Customers’ system’s own activities with regard to deployment and management of Dell hardware, and other Dell technologies
  • Support Customer’s own activities with regard to design, installation, maintenance, and/or migration of systems, and equipment supporting where appropriate
  • Identify ways to reduce customer mission cost and improve mission availability and capability
  • Educate customers and sales teams on ProSupport Plus/Flex benefits
  • Ensure customer install base reflects appropriate level of warranty entitlements
  • Coordinates problem solving efforts among customers, field service personnel, support personnel, and conducts investigative analysis of customer install base
  • Travels to customer locations as needed to provide resolution
  • Develops and delivers post incident reports on all critical support incidents, develops and maintains customer support plans, uses complex analytical skills to recognize trends and improve performance in order to assist account teams ability to recognize revenue goals
  • Documents customer support initiatives and needs, tracks and monitors progress through data trending and analysis, and reviews progress with customer
20

Technology Consultant / Account Executive Resume Examples & Samples

  • Aggressively prospects and pursues competitive, prospective accounts
  • Consultatively presents and sells office solutions that include hardware, software, and managed print services; manages complex selling situations
  • Conducts and presents benchmark product demonstrations, proposals, and value propositions to account base
  • Analyzes customer business communications requirements and develops customized solutions to exceed customer requirements
  • Manage entire sales cycle across customer accounts
  • Keep abreast of changes in technology and understanding of basic user abilities
  • Engages specialist support teams to drive 360 solutions to net new opportunities, while acting as the quarterback for all sales opportunities
  • Prepare daily/weekly actions plan by individuals to insure sustained sales activities, appointments, demos, proposals, cold calls, dials and database updates
  • Seeks opportunities to expand business within existing current accounts
  • Conducts regular and on-going account reviews
  • Reviews leads, pending orders and lease upgrades; develops action plans to progress each cycle
  • Presents accurate forecasts and meets forecasting objectives
  • Tracks and logs all activities in sales database (Compass/Sherpa)
  • Meet or exceed revenue and gross profit expectations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, customers, and the general public
  • High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Well-developed relationship building abilities
  • Ability to strategize solutions sales plans that meet customer needs
  • Proficient with MS Office Suite, including PowerPoint, Word, Excel and Outlook
  • Visual acuity to drive a motor vehicle
21

Consultant, Account Services Mgmt Resume Examples & Samples

  • Conducts and leads Customer Care account review meetings. Account reviews will include open caseload trending and measurements of CPSD SLAs. Identifies, facilitates and ensures effective communication of all technical queries and problem resolution from the customer to corporate resources. May also be requested to function as a Project Manager rolling out initiatives to ensure customer expectations are met/exceeded
  • Documents and manages action items, assigned owners, and timeline of events during a break/fix customer impact event; drives corrective action plan. Participates in Root Cause Analysis including incident and problem management activities
  • Participates and leads highly technical escalation and management conference calls; assumes leadership role in providing case status updates to CPSD management, account team and director level customers. Able to clearly articulate concerns and issues to the customer. Ensures suitable levels of service personnel and activity during problem resolution at all locations
  • Compiles and maintains account information; equipment portfolio, configurations, microcode status, installation dates, lease or purchase information, maintenance coverage levels, contracted coverage dates and renewal schedules. Presents all open cases and details regarding upcoming events. Prepares and presents Field Change Order (FCO) and Engineering Change Order (ECO) materials to the account team and customer. Provides consolidated information in the form of reports on all service related account activity
  • Manages all commercial aspects of the service maintenance contract relationship with the customer. Ensures compliance levels are met in accordance with all maintenance contracted service level agreements. Participates in the planning, approval, and implementation of approved change management requests
  • Develops a joint Account Management Plan (AMP) and execute against t plan in conjunction with VBlock and/or partner account teams. Maintains high level of awareness of service issues effecting the VBlock environment including proactive problem avoidance behavior and maintenance practices
  • 4-8 years of experience in a similar role
  • Possess excellent logic and data analysis capabilities
  • Customer facing experience (focus on customer satisfaction)
  • Problem solving – Ability to be resourceful and “figure things out”
  • Self-confidence – Ability to express opinions and influence effectively
  • Professional demeanor – punctuality, professional attire
  • Some technical background or knowledge is very beneficial
  • Flexibility to travel to client sites
  • Education Required: Bachelors (Tech) or equivalent
22

Account Management Consultant Resume Examples & Samples

  • Prepares and participates in finalist meetings for prospective customers, stewardship meetings for existing customers and broker meetings
  • Collaborates and communicates with personnel at all levels, including sales personnel, management, CSO, brokers, consultants, vendors, and customers
  • Partners with implementation to participate on implementation calls and track milestones, to assure smooth transition of new cases and add coverage opportunities
  • Performs other duties as assigned or required by specific market
  • 4+ years Account Management experience with employee benefits preferred
  • Proficient in MS Office, particularly Excel and PowerPoint
  • Life and Health license
23

Account Services Management Consultant Resume Examples & Samples

  • Drive improved performance of overall standard offers portfolio by managing & sustaining standard offers to ensure the best mix of services are available to our internal teams and customers. Standard offers are SKU-based offerings available for purchase with new computer systems
  • Promote existing standard offers via regular communications with customer facing engagement managers, project managers, and project coordinators
  • Promote existing standard offers via regular communications with Services Sales organization
  • Liaise with the PM community, engineering community and our data team to determine the needs and desires for the necessary bundles that our customers would desire
  • Review at a global level the other three regions to understand their bundles, which sell well and which might be applicable and useful to the Americas
  • Liaise with our services marketing and sales organizations to align on offering communications and educations efforts with our services sales organization
  • Monitor weekly performance reports / metrics of standard offers (revenue, margin, units)
  • Deliver weekly/monthly executive presentation on performance of standard offers
  • Present analysis and recommendations on new potential offers, including potential revenue opportunity, cost benefit analysis showing work effort to introduce and sustain new offer(s)
  • Present analysis and recommendations for low performing offers, including removal of offers no longer needed in the market, or action plan to improve performance for high-potential / low-performing offers
  • Add / Remove standard offers to the portfolio, learning and working cross-functionally within the CS business to drive needed actions and communications to bring new offers to market and to remove old offers
24

Consultant, Account Services Mgmt Resume Examples & Samples

  • Works with the customer to proactively identify and resolve potential issues to achieve high system availability
  • Provides monthly and quarterly reports to proactively inform customer of overall account status, including ongoing service activities, recommendations for further risk mitigation, updates on incident solution and progress of upgrades and enhancements
  • Assists in ensuring accuracy of service maintenance contracts billing
25

Dedicated Consultant, Account Management Resume Examples & Samples

  • Demonstrates advanced knowledge of customer relationship management, sales, and operations functions
  • Demonstrates deep customer expertise; collaborates with appropriate parties to identify the drivers leading to business success
  • Ability to handle sensitive situations and/or information in a professional manner
  • Provides comprehensive level of customer support by explaining products/services
  • Account Management background
  • Seeking w/ excellent communication skills
  • Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
26

Account Management Consultant Resume Examples & Samples

  • 4+ years Account Management experience with employee benefits
  • Critical Thinking
  • Strong organizational skills and detail oriented
27

Consultant, Account Resume Examples & Samples

  • Manage current prime vendor accounts on product and logistics issues inside distribution channel
  • Maintain and extend contracts to retain distribution channel and drive product mix
  • Proficiency in working with data and analytics
  • Ensure customer compliance to Cardinal360 Rewards Program
  • Report to the Distribution Account Management Regional Director
  • Bachelors degree, preferred
  • Minimum 4 years related sales experience, preferred
28

Account Management Consultant Resume Examples & Samples

  • Understanding of group benefits (life, dental, disability) is required
  • Prior expertise in the insurance industry (sales, underwriting, operations)
  • High School Diploma or equivalent is required
  • Bachelor’s Degree or 3+ years of equivalent work experience
  • Experience with Microsoft Office and Group Regional Market Administrative Systems
  • Demonstrates strong problem solving skills
  • Ability to work independently and as a member of the Service team
  • Strong interpersonal skills, as well as excellent verbal presentation and written communication skills
  • Ability to manage multiple priorities while maintaining commitment to accuracy and quality work
29

Business Consultant / Account Executive Resume Examples & Samples

  • Self-source leads through cold calling
  • Close sales generated by cold calling, inbound calls, or upgrading products and services to existing clients
  • Proactively build rapport and gain the trust and respect of merchants
  • Listen, identify and qualify sales opportunities, up-selling additional products and services
30

Account Executive / Business Consultant Resume Examples & Samples

  • Generate new merchant sales, via phone or internet, through a consultative solution approach
  • Build customer confidence in your ability to successfully solve their business needs with the right products and services in a prompt and professional manner
  • Proactively build rapport and gain the trust and respect of merchants. Listen, identify and qualify sales opportunities, up-selling additional products and services
  • Retain clients by building relationships and growing portfolios through relationship management and consulting
  • Remain knowledgeable and up-to-date on changes and developments in e-commerce, the payments industry and the overall business environment are integral to your sales success
31

Account Management Consultant Resume Examples & Samples

  • Supports senior sales staff in the internal and external post-sale activities associated with the acquisition of new business and in maintaining existing client relationships
  • Works with internal partners to resolve escalated issues, request needed plan performance reporting and develop marketing plans
  • Actively participates in finalist meetings for prospective customers, stewardship meetings for existing customers and broker meetings to discuss both
  • Actively participates in the implementation process
  • Stays informed of specific client activities taking place (acquisitions, divestures, layoffs, budget challenges, etc.)
  • High School Diploma
  • Able maneuver within multiple complex systems at same time
  • Strong organizational skills. Able to work well with others as well as independently
  • Life and Health License must be obtained in first 6 months of employment
32

Account Management Consultant Resume Examples & Samples

  • 5-7 years customer service experience
  • Very proficient verbal and written communication skills
  • Manages the account relationship for customers across all of Regional Market
  • Accountable to meet metrics
  • High School Diploma/GED Required