Community Health Worker Resume Samples

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H Yundt

Hildegard

Yundt

789 Maymie Dale

Phoenix

+1 (555) 765 3338

789 Maymie Dale

Phoenix

Phone

p +1 (555) 765 3338

Experience Experience

Chicago, IL

Community Health Worker

Chicago, IL

Cronin-Schroeder

Chicago, IL

Community Health Worker

Provide guidance or additional assistance to facilitate execution of plans or recommendations to improve member health
Performs assigned work safely, adhering to established departmental safety rules and practices
Works to create linkages with agencies already providing services in the community for students and families
Establishment of a supportive relationship utilizing the Family Development Curriculum tools with assigned families
Helps patients fill out applications, for example for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)
Provides community health work services to high risk patients that have social determinants to health care
Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)

Houston, TX

Field Based Community Health Worker

Houston, TX

Labadie Group

Houston, TX

Field Based Community Health Worker

Work with members to identify barriers to accessing care and achieving person-centered goals, as well as work to close gaps in care
Managed Care representative, either certified or uncertified, who acts as an advocate for enrolled members of the Managed Care Plan
Representative completes delegated tasks set forth by Managed Care Case Management staff
Work with members to develop healthcare goals and identify potential barriers to achieving healthcare goals
Proactively engage the member to manage their care
Will seek out members that have had minimal contact with the organization and try to re-establish relationships
Role assists in coordinating health services and does not write care plans

present

Philadelphia, PA

BFT Bosnian Community Health Worker

Philadelphia, PA

Oberbrunner Group

present

Philadelphia, PA

BFT Bosnian Community Health Worker

present

Provide community health work services for Serbo-Croatian speaking patients identified as high risk due to medical or psycho social challenges
Complete an initial assessment with the patient and provider to identify the specific areas of focus for the CHW role with particular high risk patients
Work with patients and providers to set goals for patient’s care
Motivate patients for meet their health goals
Work with patient to identify and help patient to address barriers to care
Provide culturally sensitive services to patients from different cultures
Help the patient to put systems in place in their own environment to assist with the management of their care

Education Education

Bachelor’s Degree in Social Work

Loyola University Chicago

Bachelor’s Degree in Social Work

Skills Skills

Drivers License with verifiable good driving record and reliable transportation
Possess basic knowledge of healthcare system and resources available in their geographical region
Verifiable good driving record and reliable transportation
Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients
Strong interpersonal and social skills with demonstrated ability to collaborate with a variety of individuals from a wide range of personal backgrounds
Has a basic knowledge of community resources, or demonstrates a willingness to learn
Good interpersonal and communications skills; demonstrates good judgement in tactfully handling difficult situations
Ability to access daily transportation, has a valid California driver’s license and a good driving record
Ability to advocate for clients and families utilizing excellent communication skills
Basic knowledge of Microsoft Office

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15 Community Health Worker resume templates

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Community Health Worker Resume Examples & Samples

Experience in Community Outreach to Senior Communities and/or Bronx Service Providers, nonprofits, or other stakeholders
Strong Proficiency in Microsoft Office Suite
Ability to conduct presentations and facilitate workshops

ACO Certified Community Health Worker Resume Examples & Samples

Provide ongoing follow-up, basic motivational interviewing and goal setting with patients and families as defined in their plan of care. Follow-up with patients via phone calls or home visits as necessary. Document activities, service plans and results in an effective manner while strictly adhering to the policies and procedures in place. Be responsible for providing consistent and regular communication to the ACO Nurse and other members of the care coordination team for ongoing evaluation of the patient/family status
Motivate patients to be active, engaged participants in their health through active follow up in accordance with the plan of care
Build and maintain positive working relationships with the patients, providers, and nurses
Provides patient education for chronic disease and prevention, both with ACO patients as well as in community settings
Other Duties: Performs other duties as assigned

Community Health Worker Resume Examples & Samples

Provide community health work services for patients identified as high risk due to medical or psychosocial challenges
Attend initial and continuing education training programs including self-directed reading and in-person and online learning
Work with patient and provider to set goals for patient’s care
Meet patients in their homes and perform structured assessments that include goal setting
Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals
Make weekly follow-up calls and regular home visits to patients
Motivate patients to meet their health goals
Coordinate with the iCMP Resource Specialists to access resources for identified problems including homelessness, substance abuse and food insecurity after assessment by a licensed social worker clinician
Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions
Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)
Refer to internal or external care management services when other issues are identified (i.e. food insecurity, domestic violence, etc.)
Develop and maintain strong working relationships with the iCMP nurse care coordinator, iCMP behavioral resource specialist, primary care physician and health center behavioral health team
Document each patient encounter in detail
Prepare reports and documents as needed or requested
Attend a weekly group meeting with program supervisors
Other duties as reasonably assigned
Local community resident with good knowledge of the resources of the community
Prior experience as a community health worker, health coach or outreach worker desired; health care experience a plus but not required
Solid knowledge of the Core Competencies for CHWs (as identified by Massachusetts, Department of Public Health)
Outreach Methods and Strategies
Client and Community Assessment
Effective Communication
Culturally Based Communication and Care
Health Education for Behavioral Change
Support, Advocate and Coordinate Care for Clients
Apply Public Health Concepts and Approaches
Community Capacity Building
Writing and Technical Communication Skills
Special Topics in Community Health
Prior experience using motivational interviewing a plus but not required
Ability to carry out written and oral instructions
Ability to exercise judgment in the application of professional services
Self-motivated
Ability to work both independently and as a team member in multicultural settings
Ability to speak Spanish is a plus
Ability to plan and structure workday
Comfortable with home visits and outreach
Strong time management, organizational and planning skills
Must have two references
Must successfully pass a background check and pre-employment physical exam
Must be willing to commit to the full time period of employment
Proficient in all Microsoft Applications, including MS Word and Exel
Able to perform computer data entry

Community Health Worker Resume Examples & Samples

Must live in Suffolk County, NY
Licensed practical nurse (LPN), Certified Nursing Assistant, Home Health Aide or Medical Assistant
Knowledge of NY Medicaid & Medicare population

Field Based Community Health Worker Resume Examples & Samples

Conduct comprehensive member assessment that includes bio-psychosocial, functional, and behavioral health needs
Identify urgent member situations and escalate to next level when necessary
CPR Certification or the ability to obtain within 30 days of hire
1+ year of telephonic customer service experience
Comfortable traveling up to at least 50% of the time (up to 30-50 miles radius)
Comfortable working Monday-Friday 8 hour shift between hours of 7am-7pm, overtime possible depending on business needs
Experience working in the Behavioral field with Substance Abuse and/or Mental Health
Knowledge of Nevada Medicaid & Medicare population
Medical terminology knowledge
Experience working within the community health setting in a health care role
Familiarity with the resources available in the community

Community Health Worker Resume Examples & Samples

Comfortable traveling 40% of the time within 30 mile radius of home
Comfortable working Monday-Friday from 8am-5pm, flex hours depending on member need up to 7pm
Must live in the Harris County, TX area
Experience using a computer and Microsoft Office (Word, Excel, and Outlook) along with having the ability to toggle between different programs/systems
Must have hard wired high speed internet connection
Knowledge of the TX Medicaid population

Community Health Worker Resume Examples & Samples

Must be able to travel up to 75% within the local area
Bachelor's Degree in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, or High School Diploma/GED with 3+ years of experience working within the community Health setting in a Healthcare role
Knowledge of FL Medicare population
Must have access to reliable transportation, that will enable you to travel to client and/or patient sites within a designated area
Must currently live in Jacksonville, FL area for 1+ years
Bilingual fluency with English and Spanish

Field Based Community Health Worker Resume Examples & Samples

Support transitions of care
Must live within a 30 mile radius of Scottsdale, AZ or Mesa, AZ
Must have resided within the local community for 2+ years
Experience with outbound calls to members, Physician’s, Pharmacy, Providers or similar medical facility
Bachelor's Degree (or higher) in social work and/or healthcare administration
Knowledge of AZ Medicaid & Medicare population
Ability to remain focused and productive each day though tasks may be repetitive

Field Based Community Health Worker Resume Examples & Samples

Field Based Experience
Must be able to navigate a Windows environment and utilize Microsoft Office
Must live in Spokane, WA
Bachelor's Degree or Higher in Social Work and/or Healthcare Administration
Knowledge of WA Medicaid and Medicare population

Community Health Worker Resume Examples & Samples

AHCA level II background checks (fingerprinting), required for all clinicians that have face to face contact with members
Must travel up to a 30 mile radius from their home. This position is 40% field base and 60% telecommute
Must live in Putnam County, FL
Bachelor's Degree in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA

Community Health Worker Resume Examples & Samples

Must live in the Alexandria, LA area or Lafayette, LA area
Bilingual English & Spanish
Knowledge of the LA Medicaid population

Community Health Worker Resume Examples & Samples

Must be able to travel up to 100% within a 30 mile radius
LPN (Licensed Practical Nurse) licensure, CNA/HHA, or Medical Assistant
Knowledge of MI Medicaid & Medicare population

Community Health Worker Resume Examples & Samples

Available to work 8 hours a day, 40 hours a week between 8:00 am - 8:00 pm (may change based on business needs)
Knowledge of IA Medicaid & Medicare population
Must live within Scott County limits near Davenport, IA

Certified Community Health Worker Resume Examples & Samples

Community Health Worker (CHW) Accreditation and Certificate in TX
Knowledge of TX Medicare population
Basic tasks are completed without review by others
Supervision/guidance is required for higher level tasks
Community Health Worker (CHW) Certification for the State of TX
2+ years of experience working with community resources and support
Previous experience working with Microsoft Word and Excel (must be able to create, edit, save and send documents)
Previous experience working with a PC (must be able to navigate and open applications, send emails and conduct data entry)
Available to travel 80-90% of the time
Must reside in the Houston, TX area

Field Based Community Health Worker Resume Examples & Samples

*This is a field-based role, extensive travel in assigned area is required.***
Knowledge of FL Medicaid population
Must live within Orange or Brevard County, FL
Bachelor's Degree or Higher in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA
Bilingual fluency with English & Spanish
Must be comfortable with use of dual screens and multiple application

Community Health Worker Resume Examples & Samples

Knowledge of culture and values of community
Comfortable traveling up to 80% of the time (up to 80 mile radius)
Comfortable working an 8 hour shift between hours of 8:00 am - 7:00 pm Monday-Friday (may change based on business needs, must be flexible)
Bachelor’s Degree (or higher) in social work and/or health care administration
Licensed practical nurse (LPN), Certified Nursing Assistant/Home Health Aide, Medical Assistant
Bilingual fluency in Spanish and English
Knowledge of Wyoming Medicaid population

Field Based Community Health Worker Resume Examples & Samples

Engage members face to face to educate about their health
Conduct comprehensive non-clinical member assessment that includes bio-psychosocial, functional, and behavioral health needs
Work with clinical staff to engage the member in participating in the assessment process and collaboratively developing the plan of care based on the member’s individual needs, preferences, and objectives
Work with members to identify barriers to accessing care and achieving person-centered goals, as well as work to close gaps in care
Identify member support systems available and incorporate into plan of care
Work with clinical staff to integrate health care and service needs into a plan/ recommendations for member care and service. Transfer the member to clinical staff to manage clinical needs, as identified
Work collaboratively with the interdisciplinary care team to ensure an integrated team approach
Collaborate with member to create solutions to overcome barriers to achieving healthcare goals-Identify relevant community resources available based on member needs
Advocate for individuals and communities within the health and social service systems
Role assists in coordinating health services and does not write care plans
Help members connect with transportation resources and give appointment reminders in special circumstances. Transporting members is strictly prohibited
Follow-up with members via phone calls, home visits and visits to other settings where members can be found
1+ years of Telephonic Customer Service experience
1+ years of experience with Medicaid/Medicare, OR 1+ years as a Certified Community Health Worker, OR 1+ years experience working in the community/community programs OR1+ years working as a Case Manager
Knowledge of Medical Terminology
Ability to create, copy, edit, send and save utilizing Word, Excel & Outlook
100% of regional travel to locate members
Completion of Community Health Worker Training Program
Previous employment in a Medical Office, Hospital or Clinical or other Provider environment

Community Health Worker Telecommute Resume Examples & Samples

Create a positive experience and relationship with the member
3+ years of experience working within the community Health setting in a Healthcare role
Knowledge of culture and values in the local community
Field Based experience
Must travel up to a 30-mile radius from their home. This position is 40% field base and 60% telecommute
Must live in Port orange or New Smyrna Beach, FL
State of FL: Care coordinators who have direct, face to face contact with clients and have access to the client’s living areas are subject to the requirement. The requirement does not apply to physicians, nurses, or other professionals licensed by the Department of Health who have been fingerprinted and undergone background screening as part of their licensure. Each person subject to the screening is required to undergo rescreening every 5 years
Experience in Healthcare or Health Insurance
Must be comfortable with use of dual screens and multiple application, including the use of a smart phone

Community Health Worker Resume Examples & Samples

Bachelor's Degree (or higher) in Social Work or Equivalent, LPN (Licensed Practical Nurse) licensure, CNA/HHA, or HS graduate with 3+ years of experience working within the community health setting in a Healthcare role
Community Health Worked (CHW) Accreditation
Knowledge of MD Medicaid population

Community Health Worker Resume Examples & Samples

Educating clients about how to use the health care and social service systems
Gathering information for medical providers and insurers
Educating medical and social service providers about community needs
Providing individual support and informal counseling
Providing Culturally Appropriate Health Education
Assessing health risk factors and barriers to accessing care
Developing a Personal Health Plan based on the client’s vision for personal health and wellness
Providing education and support on Lifestyle Modifications (healthy diet, importance of exercise)
Teaching concepts of health promotion and disease prevention
Helping to manage chronic illness
Providing navigation services for Florida’s Healthcare System
Providing resources, referrals and linkages to health related services in the community
Preferred 2+ years of experience in health or social services

Field Based Community Health Worker Resume Examples & Samples

*Must live within New Orleans, Lafayette, or Alexandria. LA***
Must live in the New Orleans, LA, Alexandria, LA area or Lafayette, LA area
Must be able to travel 75% of the time and work from home office 25% of the time
Bachelor's Degree (or higher) in Social Work and/or Healthcare Administration

Field Based Community Health Worker Resume Examples & Samples

Must live within a 30-mile radius of Tucson, AZ
Experience with outbound calls to members, Physician’s, Pharmacy, Providers or similar Medical Facility
Ability to create, copy, edit, send and save utilizing Word, Excel and Outlook
Knowledge of Arizona Medicaid and Medicare population

Community Health Worker Resume Examples & Samples

Must live in Union County, NJ or Monmouth County, NJ
Bachelor's Degree in Social Work or Equivalent, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, OR High School Graduate with 3+ years of experience working within the Community Health setting in a Healthcare role
Knowledge of NJ Medicaid population

Community Health Worker Resume Examples & Samples

Act as representative of myConnections to both consumers and community partners
Conduct intake with consumers, using software on a tablet and PC, to establish rapport and trust as well as assess most urgent needs
Refer consumer to appropriate social services provider based on intake information, consumer socioeconomic status, and consumer’s schedule
Understand the target population through experience by integration into to the local community
Recognize local social service providers that connect with target population through community relations
Function as an advocate for consumers
Collaborate with onsite Navigators to ensure coordinated plan is implemented for each consumer
Ensure intakes and referrals are documented in a timely manner
Contribute to community education and outreach efforts
Bachelor’s degree in healthcare, social work, or related field
2+ years’ experience in healthcare, behavioral services, case management, or social services
1+ years’ experience in customer service / support
Basic level of proficiency with Microsoft applications such as (Word, Excel, Internet, Outlook)
High level of interpersonal and conversational skills
Attention to detail and follow up
Medicare / Medicaid knowledge and experience
Resided within the local community for 2+ years
Field-Based experience
Bilingual (Spanish or Arabic)

Community Health Worker Resume Examples & Samples

Comfortable with 100% travel within a 30 mile radius local area
Bachelor's Degree or Higher in Social Work and/or Health Care Administration
LPN (Licensed Practical Nurse) Licensure, CNA/HHA, or Medical Assistant
Bilingual English and Spanish

Virtual Community Health Worker Resume Examples & Samples

Assist with processing faxes and referrals
Enter notifications, provide status updates on existing notifications and determine if notifications are needed
Provide excellent customer service to both providers and enrollees
Constantly meet established productivity, schedule adherence, and quality standards while maintaining good attendance
Gather information for state audits
Must have the ability to use multiple computer systems
Close member gaps in care
Complete member centric health action planning
Must be able to work 8 hour shifts, M - F
2+ years Customer Service experience
2+ years of experience in an office environment using the telephone and computer as the primary instruments to perform the job duties
Proficient knowledge of Microsoft Office and able to navigate a windows environment
1+ year of healthcare experience
Bachelor's Degree in healthcare or a medical-related field
Data entry experience
Call center experience

Community Health Worker Resume Examples & Samples

Establishment of a supportive relationship utilizing the Family Development Curriculum tools with assigned families
In conjunction with the family identification of a family service plan that assesses for health and psychosocial/educational needs and steps toward securing identified services or desired outcomes
Case management with particular focus on attaining recommended, prenatal, postpartum, inter-conceptual, and pediatric preventive as well as specialty care as indicated
Assistance to the families in acquiring needs to include safe and adequate housing, day care, food, household goods and appliances, baby items, WIC, TANF, food stamps, health insurance, prescriptions and medical equipment
Facilitation of participants’ attendance at health and social service appointments to include directly transporting when necessary
Teaching of healthy behaviors and parenting, infant stimulation, household management and self-care skills utilizing structured curriculums
Provision of advocacy and support as needed to remove barriers, preventing families from receiving services or entitlements as needed. Community Health Worker intervention occurs primarily in the participant’s home, through completion of regular home visits. Caseloads will not exceed 25 participants requiring home visiting with an additional 10 participants who need information and referral services. In the course of completing home visits, Community Health Workers need to exercise sound critical judgment in recognizing high risk situations and respond based on training in ways that minimize risk. Community Health Workers are available to directly transport program participants to medical or social service appointments, program activities, or to other locations that are part of the participant’s service goals. In addition, Community Health Worker are available to clients during crisis
The Community Health Worker assists in orienting consumers and the community at large to the project. The Community Health Worker works collaboratively with other members of the health care team and with other community service providers. Interventions are documented according to Project and Social Work Division policies and procedures. Community Health Workers provide clinical coverage in the absence of their co-workers

Field Based Community Health Worker Resume Examples & Samples

Must live in Hamilton, Sequatchie, Bledsoe, Cumberland, or Grundy Counties TN
Bilingual English/Spanish
Knowledge of TN Medicaid and Medicare population

Field Based Community Health Worker Resume Examples & Samples

Work with clinical staff to integrate health care and service needs into a plan / recommendations for member care and service. Transfer the member to clinical staff to manage clinical needs, as identified
Intermediate proficiency us of computer - typing, internet research, Microsoft Word and Excel. Ability to create, copy, edit, send and save utilizing Word, Excel and Outlook
1 year + Medicaid/Medicare experience OR 1 year + as a Certified Community Health Worker OR 1+ year experience working in the community/community programs OR 1+ year working as a Case Manager
Associate's Degree (or higher) is preferred
Bilingual capabilities
1+ year Telephonic Customer Services

Field Based Community Health Worker Resume Examples & Samples

Comfortable traveling 75% of the time and 25% at home
Must have resided within the local community for 2+ years and be familiar with community resources
Knowledge of the population of people in the area you live in
Must live with in a 50 mile radius to the Houston, TX
Must have hard wired high speed internet connection at home
6 + months of Field Based experience

Community Health Worker Resume Examples & Samples

Conducts outreach & engagement efforts to members via telephone, home visit, and mailing
Conducts face to face and telephonic member needs assessments
Develops and facilitates action plan to address gaps in care with member
Develops member goals in coordination with member and provider
Provides care coordination/case management support to member and providers as needed
Facilitates appropriate member referrals to various medical and mental health services
Assists the member to access community resources as identified by member
Collaborates and communicates with the member's health care providers to coordinate the care needs for the member
Provides education to members regarding health care needs, available benefits and services
Identifies barriers to optimal care and communicate with members to develop a plan to address barriers
Documents all care coordination activities and interventions in the member's health plan clinical record
Maintains the confidentiality of all sensitive information. Accountable to understand role and how it affects utilization management benchmarks and quality outcomes
3 years in Social Work, Counseling, Care Coordination, Human Services
A background working in with low income, high risk, special needs
1 year clinical or case management experience
Reliable transportation to be able to conduct field visits
Cross cultural experience
Ability to multitask and work independently
Basic level of proficiency in PC-based word processing and database documentation (Word, Excel, Internet, Outlook)

Field Based Community Health Worker Resume Examples & Samples

Ability to navigate a PC to open applications, send emails, and conduct data entry
Must live within Putnam County, FL
Bachelor's Degree (or higher) in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA
Behavioral Health experience

Field Based Community Health Worker Resume Examples & Samples

Ability to travel locally 75% of the time while working 25% from a home office
Must live in Ocean County, NJ
Bachelor's Degree (or higher) in social work and/or health care administration
A valid driver's license within the state, reliable transportation and proof of insurance

Field Based Community Health Worker Resume Examples & Samples

Must live in Nassau or Suffolk County, NY
Bilingual in English and Spanish or Bilingual in English and Hindi
Knowledge of NY Medicaid and Medicare population

Community Health Worker Resume Examples & Samples

Refer consumer to appropriate social services provider based on intake information, consumer socioeconomic status and consumer’s schedule
2+ years’ experience in healthcare, behavioral services, case management or social services
Access to reliable transportation to travel to implementation sites within a designated area
Bachelor’s degree in healthcare, social work or related field

Community Health Worker Resume Examples & Samples

Knowledge of the culture and values within the local community
Must live in Union County, NJ
Bachelor's Degree (or higher) in Social Work or Equivalent, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, OR High School Graduate with 3+ years of experience working within the Community Health setting in a Healthcare role

Community Health Worker Resume Examples & Samples

Must live in Allegheny County, PA
The ability to navigate a windows environment and utilize Microsoft Office (Word, Excel, and Outlook) in a professional setting
Knowledge of PA Medicaid population

Community Health Worker Resume Examples & Samples

Engage members either face to face and over the phone to educate about their health
Identify when supplemental assessments are needed and conduct supplemental assessments
Identify member service needs related to health concerns
Engage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs, preferences, and objectives with nursing oversight
Work with members to develop healthcare goals and identify potential barriers to achieving healthcare goals
Comfortable working Monday-Friday 8 hour shift between hours of 7am - 7pm, overtime possible depending on business needs
Ability to create, copy, edit, send and save utilizing Microsoft Word, Excel, and Outlook
Working experience in a medical office or other provider environment
Knowledge of Medicaid health care and insurance industry
Experience working within the community health setting in a healthcare role
Bilingual with English and Spanish

Community Health Worker Resume Examples & Samples

Knowledge of the community the Community Health Worker will serve
Communication skills, both verbally and in writing
Interpersonal skills that encourage relationship building with a diverse group
Capacity building and advocacy skills
Teaching skills
Ability to effectively mentor a new community health worker
Certified Community Health Worker from Texas Dept. of State Health Services required
2+ years

Field Based Community Health Worker Resume Examples & Samples

Must be comfortable traveling 50% locally within assigned area / 50% working from home office
Must be a Licensed Practical Nurse (LPN)
Knowledge of MS Medicaid and/or Medicare population

Community Health Worker Resume Examples & Samples

May conduct various assessments if needed
Must be able to navigate a windows environment and utilize Microsoft Office in a professional setting
Must live in the state of NE
Bachelor's Degree (or higher) in Social Work or Equivalent, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, OR High School Diploma/GED with 3+ years of experience working within the Community Health setting in a Healthcare role
Knowledge of NE Medicaid population

Community Health Worker Resume Examples & Samples

* Must be comfortable traveling to Milwaukee, WI for training for 2-4 weeks ***
Bachelor's Degree (or higher) in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, OR High School Diploma/GED with 3+ years of experience working within the community health setting in a Healthcare role
Comfortable with 75% travel in the local area and surrounding counties
Knowledge of WI Medicaid and Medicare population
Bilingual with any language

Virtual Community Health Worker Resume Examples & Samples

Working telephonically with members to connect them to community and provider service
Managing incoming calls, managing requests for services from providers/members, providing information on available network services
Providing initial assessment to refer members to appropriate staff
High School Diploma GED
2+ years of Telephonic Customer Service experience
Ability to create, edit, save and send documents utilizing Microsoft Word and Excel
Ability to quickly learn new software programs
Working hours 9:30 am to 6:00 pm Monday through Friday
Experience working within the Healthcare Industry or Healthcare Insurance
Professional experience in a Clerical or Administrative support related role
Experience working with Medicare and/or Medicaid Services
Experience working in a Call Center environment
Previous telecommute experience

Field Based Community Health Worker Resume Examples & Samples

Intermediate proficiency use of computer - typing, internet research, Microsoft Word, Excel and Outlook
Must be available to work 8am - 5pm Monday - Friday with occasional evenings and weekends (when required)
Must be comfortable accessing members in their homes, medical facilities &/or provider offices
Motivational Interviewing Skills preferred

Community Health Worker Resume Examples & Samples

Participates in, coordinates and/or attends community events such as health fairs and community forums, as a representative of the assigned area
Conducts community presentations and other needed outreach to reach Spanish-speaking, low-income, medically indigent people in assigned area
Conducts outreach to healthcare providers in the West Texas AHEC Region through community events, community-based agencies and organization, involving, motivating, and organizing Promotoras to participate in the outreach activities
Participates in mandatory training and update meetings related to the program to build and maintain current knowledge base of awareness and prevention in the specific area of health addressed by the project
Maintains documentation of program activities and assists in tracking data related to classes and workshops to assigned patients and community members
Assists Health Educator to ensure that grant goals and objectives are met
Maintains inventory of health education/outreach materials necessary to conduct outreach efforts
Attends and participates in all appropriate staff meetings, work groups, etc. as directed
Recruit providers for CPRIP program replication, training, and dissemination
Have knowledge and awareness of breast cancer screenings and risk factors by participation in outreach educational events
Submits weekly outreach activity reports
Fosters Teamwork
Time Management
Perform advanced math
Speak persuasively to implement desired actions
Analyze situation to define issues and draw conclusions
Schedule activities and/or meetings
Gather, collate, and/or classify data, and use basic, job-related equipment
Work with a diversity of individuals and/or groups
Meeting deadlines and schedules
Working independently under time constraints
Ability and flexibility to travel locally and through the region

Community Health Worker Resume Examples & Samples

HS Diploma/GED
Comfortable with up to 50% travel
1+ year of Field Based experience
Experience using a computer and Microsoft Office (Word, Excel, and Outlook)
Bachelor's Degree in social work and/or health care administration
Knowledge of DE Medicaid & Medicare population

Bilingual Field Based Community Health Worker Resume Examples & Samples

Keep the member out of the hospital by supporting regular visits to their primary physician
Keep member actively engaged with their primary physician
Proactively engage the member to manage their care
Provide member education
Help to keep members compliant with their care plans
Partner with care team (community, providers, internal staff)
May conduct member assessments if needed
Must live within a 30 mile radius of Yuma, AZ
Familiarity with the resources available within the community
Must be able to navigate a PC to open applications, send emails, and conduct data entry
Ability to work in multiple systems and applications to complete daily tasks
Licensed Practical Nurse (LPN), Certified Nursing Assistant, Home Health Aide or Medical Assistant
Experience working in Managed Care, Behavioral Health and Substance Abuse

Community Health Worker Resume Examples & Samples

Must have resided within the local community for at least 2 years
Field-based experience
Must live in Ocean County, NJ or Middlesex County, NJ
LPN (Licensed Practical Nurse) licensure, CNA/HHA, or High School Diploma/GED with 3+ years of experience working within the community Health setting in a Healthcare role

Community Health Worker Resume Examples & Samples

Location/Facility – Diabetes Health and Wellness Institute Southern Sector
HS Diploma
2 Plus Years of Experience

Community Health Worker Resume Examples & Samples

Review available member service records and relevant documentation (e.g., utilization history, functional level, stratification
Information, current plan of care)
Utilize interviewing techniques and active listening to collect and retain member information and incorporating responses as they
Are presented to complete assessment
Engage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs,
Preferences, and objectives
Review plan benefits and identify appropriate programs and services based on heath needs and benefits
Integrate health care and service needs into a plan or recommendation for member care and service
Collaborate with member to create solutions to overcome barriers to achieving healthcare goals
Identify relevant community resources available based on member needs
Refer members to appropriate programs and services
Facilitate member choice of preferred provider
Enroll members into appropriate programs and services
Utilize motivational interviewing techniques to help member identify and understand their intrinsic goals and motivate members to
Engage in positive behavior change
Present complex case information to interdisciplinary care team and obtain input into member plans as necessary
Coordinate member access to health-related programs, services, and/or providers
Coordinate with providers to facilitate member care and/or services
Follow up with members to monitor and document completion of plan activities following standard protocols
Provide guidance or additional assistance to facilitate execution of plans or recommendations to improve member health
Monitor progress toward plan goals through evaluation of the effectiveness of programs and/or services provided
Make changes to plans or recommendations based on evaluation outcomes
Research member-related health information (e.g., medications, clinical records, policies, benefit information) using internal and
External systems
Use desk top computer applications (e.g., Excel, Word, Outlook, Office Communicator) to summarize information (e.g., reports) or
Communicate member information to others
Document information (e.g., assessment information, member interactions, referrals, follow up plans) in relevant computer
Systems
Navigate multiple applications at once to obtain and/or document member information
Learn updates and changes to computer systems/applications and apply to navigate applications effectively
Execute and meet performance goals within a virtual environment
Navigate Virtual Call Center (VCC) system to receive inbound calls, make outbound calls, and document call time and activity
Appropriately
2+ years of experience working within the community health setting in a Healthcare role
Must reside in either Baltimore, MD or Louisville, KY for at least 1 year
Must be able to create, edit, save and send documents utilizing Microsoft Word and Excel
Must be able to navigate a PC to open applications, send emails and conduct data entry
Must have the flexibility to travel to the office when required

Community Health Worker Resume Examples & Samples

Schedules and completes initial assessment, develops a patient centric plan of care and follow up schedule within specified timeframes
Teaches key educational messages in person and over the phone and utilizes teach back methods to measure and ensure patients understanding
Refers to internal or external services when appropriate
Demonstrates cultural sensitivity and respect for the patient
Visits the patients in hospital and ER as necessary to facilitate with transitions of care
Documents and reports all quality and patient safety events by recording and adhering to all of Steward Health Care Network's safety reporting guidelines

Community Health Worker, Central MA Resume Examples & Samples

Provides community health work services to high risk patients that have social determinants to health care
Records and monitors the participants' progress toward goals within specific timeframes
Maintain regular communication with the patient
Prepares reports and documents as needed or requested
Possess basic knowledge of healthcare system and resources available in their geographical region
Understanding of language, culture and socioeconomic circumstances and desire to work with diverse population
Highly motivated and self-directed
Outstanding interpersonal skills of foremost importance to interact with families and patients
Demonstrated ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands
Demonstrated oral and written communication skills

Community Health Worker, Brockton / Taunton Resume Examples & Samples

Initiates telephonic or face to face contact with high risk patients
Works with the patient, family/caregiver provider and other care team members to set goals for patient's care, identify any barriers to care, and motivate patients to achieve those goals
Helps patients fill out applications, for example for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)
Performs all job functions in compliance with applicable federal, state, local and company policies and procedures

Community Health Worker Resume Examples & Samples

Involved with patient recruitment, provide consent information to eligible patients in the emergency department
Administer surveys and interviews to consented patients
Administer follow up surveys via telephone
Perform data abstraction from a variety of sources, including patient medical records, hospital clinical information systems, and surveys
Provide 1st line support for research queries from patients
Photocopying, electronic mailing, sending mail, faxing, documenting project work, and other administrative duties as required
Home visits to promote patient wellness
High school diploma or equivalent required along with an interest in healthcare and the use of technology to support clinical care. Bachelor’s degree preferred
Experience working as a Community Health Worker preferred
Experience with data management, including using word-processing, spreadsheet,
Bilingual English/Spanish is preferred
Ability to provide coverage through the dinner hour (evenings) and weekends is required
A vehicle with current insurance and a valid driver’s license in good standing is required for home visits
Outstanding interpersonal skills required for working with patients, hospital leadership, clinical staff and study staff
Ability to demonstrate professionalism and respect
Regard for patient privacy essential
Organizational skills and ability to prioritize tasks
Capability to work independently, complete work, and meet deadlines with only general supervision
Competency in Microsoft Word, PowerPoint, Excel preferred
A vehicle with current insurance and a valid driver’s license in good standing is preferred for home visits

Community Health Worker Resume Examples & Samples

Ability to navigate a windows environment and utilize Microsoft Office (Word, Excel, Outlook) in a professional setting
Must live in Santa Fe County, NM or the surrounding area
Bachelor's Degree (or higher) in Social Work or Equivalent, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, or High School Diploma/GED with 3+ years of experience working within the Community Health setting in a Healthcare role

Community Health Worker Resume Examples & Samples

Candidates must be willing to work core business hours with overtime as needed
Candidates must have the ability to create, edit, copy, send and save documents, correspondence and spreadsheets
Certified Nursing Assistant, Home Health Aide or Medical Assistant
Community Health Worker (CHW) accredited
Knowledge of VA Medicaid population

Community Health Worker Resume Examples & Samples

Experience working in an office setting
Demonstrated comprehensive knowledge of social and community resources
Excellent oral and written communication skills, with ability to deliver results on instruction
Ability to exercise good judgment and problem solve in the application of professional services
Proficient in the use of Microsoft Word and with data entry
Valid Driver's license and ability to access work assignments in Lancaster City and County
Experience working with health care, social service, or a community outreach program

Community Health Worker Resume Examples & Samples

Use data extracts to identify homeless individuals who are frequently hospitalized for behavioral health reasons
Conduct in-person and telephonic outreach to homeless and formerly homeless individuals
Work with homeless individuals to find the permanent supportive housing placement this is best suited to individual needs
Assist with housing search, application process and placement among other tasks
Provide peer support to individuals struggling with behavioral health issues and homelessness
Utilize motivational interviewing and harm reduction techniques with homeless and formerly homeless individuals
Assist homeless and formerly homeless individuals with accessing primary care, mental health care, and substance use disorder treatment and navigating health care and other systems
Assist homeless and formerly homeless individuals with applying for benefits (e.g., SSI, SSDI, SNA) and working towards income maximization
Perform MassHealth eligibility status checks and troubleshoot eligibility of Members
Collect and enter data into multiple client tracking systems with accuracy and efficiency
Follow proper data collection procedures to ensure all data is communicated to MHSA and Beacon in a timely manner
Act as liaison between housing providers and Beacon Health Options, become a part of the team that work with both housing providers and Beacon Health Options Staff
Participate in all departmental, team and group/individual supervision meetings as assigned by supervisor
Must be able to travel to locations to perform job duties such as provider/facility site, community resource site, other regional offices and member visits
Adhere to all HIPAA compliance regulations
This position is not authorized to transport Members in personal vehicles
Must have experience developing relationships with individuals with serious mental illness and a demonstrated ability to connect with and support this population
Demonstrated respect for Members with mental health, substance use, chronic diseases and their diverse lifestyles and choices
Experience working with Massachusetts Medicaid population
High level of computer skills, including proficiency in Microsoft Office, Outlook, and Database entry
English (verbal and written) fluency required. Spanish and other bilingual applicants strongly encouraged to apply
Ability to manage multiple priorities concurrently
Excellent interpersonal skills both oral and written communication skills
Ability to communicate effectively with homeless individuals, family members, treatment providers, and homeless provider staff
Team player that can function in a wide variety of environments including a wide variety of staff ranging from homeless shelters to managed care entity teams

Community Health Worker Behavioral Home Health Resume Examples & Samples

Community Health Worker Certificate at time of hire
3 years’ experience working on community health projects, programs or initiatives. Community-based leadership experience. Experience teaching or presenting information to groups. Experience, competence and sensitivity in working with diverse communities
Fluent in English. Connected to the community they serve. Familiar with basic community health concepts and specific health issues
Strong organizational and data collection skills. Strong computer skills; proficient with Microsoft Office Suite. Documentation skills especially with health information (accurate, regular, ongoing)
Ability to listen and respond to feedback. Willingness to mentor Community Health Worker interns
Current Driver’s License
Interpersonal skills, ability to work effectively in teams, commitment to interdisciplinary care. Conflict resolution skills, leadership

BFT Bosnian Community Health Worker Resume Examples & Samples

Provide community health work services for Serbo-Croatian speaking patients identified as high risk due to medical or psycho social challenges
Complete an initial assessment with the patient and provider to identify the specific areas of focus for the CHW role with particular high risk patients
Motivate patients for meet their health goals
Work with patient to identify and help patient to address barriers to care
Help the patient to put systems in place in their own environment to assist with the management of their care
Help to address any logistic barriers, scheduling complications, child care needs, etc., that would prevent a patient from showing up at their appointment
Make regular home visits to follow up on key aspects of the patient’s care and to assess the in home barriers to compliance and engage patients in addressing their barriers
Maintain regular communication with the patient’s providers through clinical messages in EPIC, emails, phone calls and case review meetings
Document each patient encounter in detail. Track benchmarks of progress in care – including short term goal completion along the way
Refer to internal or external case management services when other issues are identified (i.e. hunger issues, domestic violence issues, etc.)
Provide advocacy, patient education and support in accessing community-based and hospital-based programs
Enter notes of intervention into the appropriate electronic medical record (EPIC, ETO, etc.)
Develop and maintain a strong working relationship with the schedulers of screening appointments
Work with medical interpreters to reach patients of other languages
Produce mid year and end of the year reports on program activities compiling data from data bases and writing up case examples
BS in Psychology/Social Work or related field preferred. High school degree required
Minimum two years of working experience. Previous work in community settings preferred
Demonstrated commitment to impacting the care of high risk patients
Experience working as a patient navigator/community health worker preferred
Detail-oriented with the ability to multi-task
Proficient in all Microsoft Applications, including MS Office and Excel

Community Health Worker Resume Examples & Samples

Complete an initial assessment and establish a plan of care and goals with the patient and the iCMP team, identifying the specific areas of focus for the CHW
Coach and motivate patients, utilizing behavioral interviewing techniques, to identify and address barriers to care and adherence to treatment recommendations
Collaborate and communicate regularly with iCMP and providers to coordinate referrals, social, medical and/or behavioral health resources to meet the patients’ needs
Collaborate with iCMP team and providers to reinforce health education messages including the importance of follow up care, medication adherence, disease prevention and health promotion
Provide culturally competent care to patients from multiple ethnic and cultural backgrounds utilizing interpreter services, when needed
Make home visits to follow up on key aspects of the patients’ care plan; assess the home barriers and develop systems within the patients’ environment to promote management of their care
Maintain regular communication with the iCMP team and providers through the electronic medical record, phone calls and case review meetings
Document each patient encounter using appropriate electronic tools. Track benchmarks of progress in care – including short term goal completion along the way
Provide advocacy and support in accessing community based and hospital programs
BS in Psychology/Social Work/Public Health or related field preferred. High school degree required
A minimum of one year of working in a health care or social service settings required
Solid understanding of social determinants of health
Fluency in another language preferred
Knowledge of Boston and surrounding communities a plus

Complex Patient Populations Community Health Worker Resume Examples & Samples

Provide community health work services for patients identified as high risk due to medical or psycho social challenges
Work with patients and providers to set goals for patient’s care
Provide culturally sensitive services to patients from different cultures
Assist patients in organizing their records, making follow up appointments and filling their prescriptions
Help patients to develop their own plans for getting to various appointments for screening and diagnostic tests, and treatment services
Accompany patients to specialty and imaging centers when needed to provide support and advocacy
Maintain regular communication with the patient’s providers through clinical messages in LMR, emails, phone calls and case review meetings
Work with primary care providers to reinforce health education messages – the importance of follow-up care, medication adherence, routines of self care, etc
Review and educate patients on the preparation for colonoscopy, pap smear, mammogram, and other visits to specialty or imaging departments
Enter notes of intervention into the appropriate electronic medical record (LMR, ETO, OnCall)

Community Health Worker Resume Examples & Samples

Experience working as an community health worker worker preferred
Minimum of one to two years of work experience
Certificate from an outreach program such as the Comprehensive Outreach Education Certificate program or completion of program within the first four months of employment. (Or Equivalent HIV/AIDS training.)
O Ability to work both independently and as a team member in multicultural settings

Community Health Worker Resume Examples & Samples

Advocate for the members' community needs, medical and behavioral health needs
Assist in scheduling appointments as needed
Assist members with specific non-medical needs that affect health and access to care
Collaborate with UPMC Health Plan care management staff, as needed, for interventions
Connect the member to community-based treatment
Empower the member to self-advocate and follow through with treatment (making and attending scheduled appointments, setting goals, and community networking)
Engage the community to improve underlying social and economic conditions that impact health
Promotes principles of recovery with members, providers, and stakeholders
Travel throughout the region
Work in the community setting at least 80% of the time, to have direct contact with members, support teams, treatment providers
A person in the community who has expertise in issues such as housing, transportation, peer support, career training and community education
This person will also be working with members that have concurrent medical difficulties
Personal or family experience in the health care system preferred
Demonstrate ability to work with other people through a cooperative effort
Ability to model and share the recovery principles: Hope, Personal Responsibility-Empowerment Skills, Self-Advocacy, Educational Opportunities, and use of Community supports
Basic computer skills and familiarity with Microsoft products
Good verbal and written communication skills
Willingness to travel throughout our service area
Solid organization skills and ability to set priorities and schedule time efficiently
Value for and ability to deliver excellent customer service
Has own vehicle

Community Health Worker Resume Examples & Samples

Basic knowledge of healthcare system
Interest in community health and outreach
Demonstrated oral and written English communication skills; Fluency in Haitian Creole or Spanish preferable
Understanding of language, culture and socioeconomic circumstances and desire to work with diverse, inner city population
Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers. Proficiency with database management

Outpatient Community Health Worker Resume Examples & Samples

Community liaison
Assist patients and families in identifying education, information, referral and advocacy related to the management of their medical and social needs
Work to reduce cultural and socio-economic barriers between patients and institutions
Refer families to community resources, social services, insurance providers and other relevant providers for medically complex patient and families recommended or identified by the care team
Accompany families to meetings in the community, including school meetings
Continuously expands knowledge and understanding of community resources and services
Teamwork and Communication
Motivate patients to be active and engaged participants in their health and overall wellbeing
Enhance communication between provider and patient to clarify cultural practices
Communicate identified family needs to the larger care team, including the social worker and nurse care coordinators
Work collaboratively and effectively within a team. Build and maintain positive working relationships with the patients, providers, care coordinators, social workers and office staff, from diverse cultural and socio-economic backgrounds
Provide clear and concise documentation of patient/family interactions and home visits
Community-based health work, working in the pediatric community, care coordination, or case management

Community Health Worker Resume Examples & Samples

Conduct needs assessments, develop patient plans, conduct and/or navigate patient to appropriate interventions designed to improve access to health care and/or health status
Provide referral and linkage to follow-up services within the community and within BSWH
Following a defined protocol, conduct culturally appropriate skills building self-management education sessions on different topics for groups and individuals
Teach basic concepts of health promotion, disease prevention, and self-management

Community Health Worker Senior Resume Examples & Samples

Provide care coordination, assistance with health system navigation, connection to community resources, elimination of barriers to care and the provision of education around self-management and health promotion activities
Communicate and collaborate with patients, families, providers, and care team members to address patient needs and care plan
Encourage and support patients to make concrete steps toward promoting their health and managing their chronic illnesses (e.g. diabetes, asthma, vascular diseases)
Conduct needs assessments, health questionnaires, and screenings for patient population
Offer appropriate suggestions and insights to providers, patients, and care team members for bridging barriers to goal achievement
Remind patients of appointments, assist with transportation and other barriers to making appointments, and attend appointments with patients when deemed necessary
Adhere to department expectations around caseload, panel management, and referral management
Work within his/ her scope of work by referring patients to appropriate clinic, hospital and community resources and support them in accessing resources
Utilize electronic health records to inform providers and care team members of patient goal progress and document all care coordination, transition care, and health education activities
Facilitate completion and submission of forms and paperwork, as trained
Actively coordinate services, facilitate transitions of care across the continuum, communicate with care team members and participate in interdisciplinary huddles, rounds, and/or care team meetings
Provide patient education for health promotion, disease management, and self-management within the scope of service of the CHW and only when trained and delegated to do so
Motivate clients and/or family to be active, engaged participants in their health, education and self-sufficiency goals
Coordinate, facilitate, and implement health promotion and self-management programs when directed
Perform field visits at home and community sites, only if required and approved by your department
Meet care coordination requirements as outlined by the Minnesota Department of Health or the Department of Human Services if working in a clinic that is seeking or has achieved Health Care Home or Behavioral Health Home certification
Complete other duties as assigned (including grant-related activities), but only when trained and qualified to do so
Completion of the Community Health Worker certificate program through an approved college or technical school in Minnesota. Employees must have this completed within 18 months of hire to maintain employment
Unique Minnesota Provider Identifier (UMPI) will be acquired through the onboarding process, if not already acquired
Driver’s license and proof of insurance, if field visits are required by your department
One year of experience working in any of the following: ambulatory care, care coordination, case management, or community outreach
Working knowledge of various integrated systems of care in the community
Knowledge of care coordination and how to help patients navigate the healthcare system
Understands the CHW scope of practice in MN and role within the health system
Ability to speak and write the English language in an understandable manner
Strong skills in providing disease prevention/ health promotion programs to patients with chronic conditions
Excellent organizational, communication, customer service, and computer skills
Ability to provide guidance to people with a wide range of cultural backgrounds, training, and experience
Conflict resolution and interpersonal communication skills
Strong problem solving, trouble shooting and decision making skills
Flexible and willing to adapt to a changing healthcare environment
Ability to set and maintain boundaries to work within role and scope of practice
Ability to work in an environment with multiple distractions and interactions

Community Health Worker CCB & HPL Resume Examples & Samples

Bridge the gap between the physical health care and behavioral health treatment
Connect the member to community-based treatment and recovery supports
Flexibility in schedule to meet members' need
Mobilize the community level to enhance provider understanding of community needs and preferences
Provides telephonic assistance to members and family members concerning recovery tools and resources
Represents community Care's and UPMC Health Plan recovery and transformation at all levels
Utilize motivational interviewing to effectively identify the member's strengths, needs, motivation, triggers, and goals in managing life circumstances
Work in the community setting at least 80% of the time, to have direct contact with members, support teams, treatment providers and recovery supports
Proof of high school graduation or GED
1-2 years providing customer service, or clinical, or social service or case management experience in the community required
Ability to develop rapport and demonstrate good interpersonal skills
Knowledge of basic mental health systems and co-occurring substance use issues, substance use recovery issues and services, education, social services, medical systems, etc preferred
Knowledge of key concepts and principles (recovery, resiliency, and wellness)
Ability to utilize motivational interviewing
Self-directed and flexible to meet the needs of our members

Community Health Worker Resume Examples & Samples

3-5 years relevant experience
1-2 years experience providing clinical services; experience in community/outpatient setting preferred
Community Health Worker Certification or equivalent training and experience preferred
Experience serving Medicaid populations in urban or rural environments; familiarity of local formal and informal resource networks preferred
Bilingual skills desired

Community Health Worker Resume Examples & Samples

Previous experience working with Microsoft Office ( MS Word and Excel) and be able to utilize its applications in a Professional setting
Must be able to navigate a PC to open applications and navigate different computer platforms
Must be a able to travel 75% of the time up to a 60 mile radius
Must live in the Kansas City, MO and St. Louis, MO area
Knowledge of the MO Medicaid and Medicare population
Previous experience utilizing WebEx
Prior Telecommuting experience

Community Health Worker Resume Examples & Samples

Canvassing/home visiting in high- risk neighborhoods
Client reinforcement for health information
Community relations

Community Health Worker Resume Examples & Samples

1) Assessment
Provides problem-solving and case management services for patients (medical and social case management) under the supervision and direction of the Program Manager
Screens and assesses patients to identify any barriers to psychosocial health, to timely and appropriate care, and to concrete supports
Formulates problem-solving and case management plans in partnership with supervisor and MLP partner
2) Addressing Needs
Monitors patients’ progress via patient’s level of engagement in outpatient care and/or substance abuse programs, adherence to treatment plans, successful warm hand-offs to social service resources, and actual ability to access concrete supports
Ensures that patients have and maintain medical insurance coverage for engagement in care
Assists with linking and scheduling outpatient visits and follow-up as needed
Assists patient in addressing and overcoming barriers with a range of concrete supports, including but not limited to: healthcare support services, social work, financial assistance, child-care and caregiver support, housing, support with utility bills, food, financial entitlements, clothing, transportation, food pantries, violence prevention, social isolation and any other appropriate community resources

Community Health Worker, Fall River Resume Examples & Samples

Provides community health worker services to high risk patients that have social determinants to health care
Works with the patient, family/caregiver provider and other care team members such as physician, social worker or nurse to set goals for patient's care, identify any barriers to care, and motivate patients to achieve those goals
Clearly documents all activities in the patient record
Assists patients with organizing their records, making follow-up appointments, and filling their prescriptions
Provides advocacy, patient education and support in accessing community-based and hospital-based programs
Follows standards of work and consistently maintains department established caseloads and timeframes for case completion. Participates in the refinement of and development of new standards of work
Meets regularly 1-1 with the Manager of Ambulatory Care Management to review caseload and discuss barriers/challenges and review performance compared to current targets/expectations
Knowledge of the impact of culture on health, illness, health practices, health beliefs, access to care and participation in treatment and services
Understanding of how to advocate and work with patients so that he/she is in the best position to determine what they want and need, promoting the persons' right and capacity to make decisions themselves as well as encouraging and teaching patient self-confidence that will enable them to become self-advocates
Knowledge of key principles of working with patients with disabilities – self-determination, self-advocacy and person/ family centered individual planning that allow persons with disabilities to live in the safest and least restrictive community based setting
Understanding and respect for disability culture and barriers that prevent individuals from receiving appropriate and quality care
Dependable and responsible. Open minded, committed and respectful of our members with chronic/complex illness and or disabilities
Highly motivated and capable of self-directed
Exceptional organizational skills; ability to multi-task and work independently and as part of a team
Demonstrated oral and written communication skills and is comfortable working with individuals from cultural and linguistically different backgrounds who face barriers in obtaining care and support services
Ability to utilize tools for the effective documentation of the care management process
Ability to travel to attend chapter POD meetings as necessary and to visit select practice sites for meetings with patients, PCPs and other members of the care team
Attend staff meetings and education offerings both in person and via teleconference as required
Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers

Community Health Worker / Hours / Day Resume Examples & Samples

Work with women to provide education, tracking, and followup services to women to ensure that they receive breast cancer screening,
Work with clinical team and Population Health Manager to utilize medical records to track breast cancer screening and identify patients in need out outreach or followup
Provide health information to patients and community residents on breast cancer screening and other women’s health issues
Assist with recruitment, appointments and logistics for the Mammography Van for days it is located at SJPHC
Provide navigation services for patient who need followup or treatment appointments due to abnormal breast exams or studies. Escort patients to appointments as needed. Work with patients who have barriers to care including transportation, child care and others
Assist the clinical staff in identifying patients overdue for other women’s health cancer screening or preventive health activities, including pap testing. Follow up with those patients to ensure that they receive these services
Document activities, service plans, and results in an effective manner and adhere to documentation policies and procedures
Conduct home visits alone or in conjunction with other members of the PDP team. Provide support, education, guidance, coaching
Bilingual: Spanish/English required
2 years’ experience in community based outreach preferred
1 year experience working in a community health center setting, preferably as a health educator or community health worker
Ability to pass a background check (CORI)
Excellent English written and verbal skills
Ability to motivate others
Ability to work with people from diverse backgrounds and experiences
Sensitivity to a variety of cultures and life-styles
Ability to communicate orally and in writing
Experience working with a low-income urban population

Community Health Worker Resume Examples & Samples

Bachelor's Degree (or higher) in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, or High School Diploma / GED with 3+ years of experience working within the community Health setting in a Healthcare role
Knowledge of GA Medicare population
Must have access to reliable transportation, that will enable you to travel to client and / or patient sites within a designated area
Must currently live in GA area for 1+ years
Ability to travel up to 75% of the time within the local area
Behavioral Health background

Field Based Community Health Worker Resume Examples & Samples

Managed Care representative, either certified or uncertified, who acts as an advocate for enrolled members of the Managed Care Plan
Representative makes outreach attempts to seek and engage Members for the purpose of conducting face to face visits with Members in both facility, community, and home-based settings
Representative conducts a questionnaire, or Health Needs Assessment, to identify member-specific needs
Representative refers members for intensive / high case management when high utilization is noted, member has poorly managed chronic conditions, or is at risk for an altered health status due to lack of education
Representative provides education on health benefits and services provided by Managed Care Plan, and links member with network medical and behavioral providers appropriate to Member’s stated needs
Representative provides ER diversion education with access to primary care
Representative identifies the member’s need for community-based resources in excess of what is covered by Managed Care Plan, and provides referral information to connect member with potential suppliers of needs
Representative acts to encourage the completion of health promotion activities, including, but not limited to HEDIS measures
Representative identifies barriers that may exist to Member care access, and seeks ways to remove barriers (i.e. lack of transportation, homelessness, poverty)
Representative completes delegated tasks set forth by Managed Care Case Management staff
Representative assists Member to develop a Health Action Plan consistent with their primary health and social-related priorities, Member safety, family/support input as allowed by the Member, and input from health care collaborative team
1+ years of Telephonic Customer Services experience
Completion of Community Health Worker Training program
Previous employment in a medical office, hospital or clinical or other provider environment

Community Health Worker Resume Examples & Samples

Must have experience developing relationships with individuals with serious mental illness, chronic illness, diverse lifestyles and choices
Ability to communicate effectively with marginalized communities, individuals, family members, treatment providers, and homeless provider staff
Experience with care coordination highly desirable
Good writing skills/strong organizational skills
Valid driver's license required

Community Health Worker Resume Examples & Samples

Experience working with low- income, and diverse populations of all ages (Including socially, culturally and socio-economic diverse individuals)
Experience interviewing clients that have medical, personal, family and/or behavioral problems and helping them to navigate healthcare and social services systems
A warm and engaging personality that allows the person hired for this position to connect with families and their young children (ages 0-5)
Experience working in programs such as Family Infant Toddler, Home Visitation, Family Development, Child abuse prevention, early childhood, etc
Ability to be calm under stressful situations, since many of the children coming to the emergency room are in pain or going through traumatic events and their families are,in many cases, very stressed out
Knowledgeable of health, family support and other resources in Bernalillo County. The person hired for thisposition will assist community members gain access to resources, strengthen their families and overcome socio-economic barriers

Community Health Worker Resume Examples & Samples

Provide outreach services to identified persons with psychiatric disabilities and other chronic behavioral and physical health conditions in accordance with agency/SBU, NYS OMH, NYS DOH, Health Home, Suffolk County DMH, Medicaid MCO and Medicaid guidelines and regulations, policies and procedures. These services are provided to prospective clients in the field which requires use of one's own vehicle for travel to/from appointments. Prospective clients are identified by the NYS DOH (and the approved Medicaid MCO Plans) by way of rosters sent to the Health Home
Perform telephonic and community based foot outreach to prospective health home clients in the communities and towns of Suffolk County
Perform an initial assessment of prospective clients to determine eligibility for Health Home Care Management Services. These assessments are primarily performed in the field in the individual’s home environment
Perform Health Home services and support enrolled clients in the development and fulfillment of life and recovery goals
Assist clients to improve health outcomes, and to reduce the use of unnecessary ER and inpatient utilization. Provide health education and resources to assist clients to increase health literacy and independent control over their lives
Complete required client and program record keeping and documentation in accordance with professional standards and the guidelines and regulations stipulated by the NYS DOH Health Home Initiative, the NYS OMH, Suffolk County Division of Community Mental Hygiene and the Office of Compliance and Audit for SBU
Develop a comprehensive knowledge of Health Home services, member eligibility criteria and the Health Home enrollment process. Adhere to privacy, confidentiality and HIPAA standards and regulations in all dealings with clients and with regard to documentation of work
Develop an understanding of client rights and entitlements, community, behavioral and physical health, other resources and referral and grievance procedures and develop practices in accordance with the advocacy/empowerment theoretical model, operating from a client-centered, strengths and recovery-based social work practice orientation
Attend required and recommended staff, in-service and web-based training, meetings and activities and participate in critical reflection of one's practice and provide feedback and support to staff and colleagues
Participate in outreach activities to potential and former clients
Provide health education to client community and take leadership in implementing community based programs and initiatives and advocacy-oriented projects, to organize and educate others on health and recovery oriented issues and obstacles faced by client population
Perform other duties and responsibilities assigned by the agency Director and in specific those necessary for the success of the agencies Care Management and Health Home Programs

Community Health Worker Resume Examples & Samples

Establish trusting relationships with patients and provide general support and encouragement
Register patients for services using the electronic medical record
Conduct eligibility determination, enrollment, and follow up for uninsured patients
Assist with screening and referrals for substance use treatment
Assist with screening and counseling for HIV, HCV, and other STDs, including phlebotomy
Develop relationships with community resources including recovery centers
Help patients connect with transportation resources
Help patients set personal goals, and attend appointments and provide referrals for services to community agencies as appropriate
Attend regular staff meetings and other training as requested
Serve as driver for the mobile clinic (only standard driver’s license required), and maintain general maintenance for the van. Driving Record Search will be required at time of hire
Successful completion of Community Health Worker Training Program and/or at least one year of experience
Have reliable transportation and a valid driver’s license. Driving Record Search will be required at time of hire
Be able to work as a part of a diverse team of service and medical staff for a diverse population
Have good interpersonal skills, and ability to build rapport and express empathy
Be willing to interact with the public, health care providers, community organizations, and social service agencies
Be willing to have a flexible work schedule with possible nights and weekends
Maryland Health Connection Navigator
HIV and HCV testing and counseling
Transgender training
Phlebotomy
Other trainings as needed
Have an interest in HIV, HCV, and substance use disorders and working with vulnerable populations
Have familiarity with and appreciation of a harm reduction framework
Willingness to become a Certified Recovery Specialist – persons in recovery are welcome to apply

Field Based Community Health Worker Resume Examples & Samples

Ability to travel up to 40%
Must be able to support an 8 hour work shift between the hours of 7 AM and 7 PM PST
Experience with Medi-Cal
Knowledge of CA Medicaid & Medicare population

Community Health Worker Resume Examples & Samples

*This is a Grant Funded Position***
Bachelor’s degree in public health, social services or related field is required
Experience providing health education is preferred
Must have a valid Georgia driver’s license and reliable transportation
Must possess a good knowledge of interviewing techniques; of the surrounding community; program policies; and some knowledge of the health care systems

Instructor Community Health Worker Resume Examples & Samples

Prior classroom instruction and/or training experience in healthcare
Requires a current RN license and two years case management, care coordinator or navigator nursing experience
Must have current “Train-the Trainer” certificate issued by an agent of the Ohio Department of Health
Must be proficient with the use of computers to enter grades and attendance electronically
Must be able to develop and maintain excellent relationships with a diverse staff and student population
Ability to manage key metrics
Consistently demonstrate the highest levels of integrity
Possess great energy, strong interpersonal skills, and the ability to work effectively with a broad range of students
Credibility, presence, and excellent facilitation abilities are required

Bupe Pathways Community Health Worker Resume Examples & Samples

Supplemental questionnaire responses
Demonstrated knowledge of theories and practices related to health promotion
Demonstrated excellent communication skills with the ability to communicate complex information in a culturally appropriate, consistently respectful, and non-judgmental manner to a wide variety of audiences including people who may be drug impaired, mentally ill and/or angry
Demonstrated current knowledge of: (a) medically assisted therapy in relation to opioid use disorder; (b) street life, slang vocabularies and drug use practices; (c) harm reduction concepts and principles; and (d) local drug treatment, health care and criminal justice systems and resources
Demonstrated skill in delivering harm reduction interventions to drug users
Skill and comfort making cold contacts to engage potential needle exchange customers in outreach settings
Demonstrated ability to resolve conflict and defuse aggressive and/or violent behavior as verified by reference checks with previous employers and/or agencies in which service was performed
Demonstrated skill to set and maintain clear, professional, respectful boundaries and interactions with clients and fellow staff members
Demonstrated ability to work independently following established protocols and policies, and work effectively as a member of a team
Demonstrated skill in using a personal computer including Microsoft Office Suite and Epic
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions
Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours

Community Health Worker Resume Examples & Samples

Demonstrated experience working appropriately and effectively with youth of color in particular with the predominantly African/Somali and Latino community
Established relationships as a trusted mentor with the predominantly African/Somali and Latino youth
Specialized training as a Community Health Worker in understanding violence as a public health issue
Experience using popular education (also known as empowerment education and Freirian education) specifically with youth and/or communities of color
Expert knowledge and demonstrated experience working with or navigating on behalf of youth within systems of care in NE and East Portland such as the justice system, school system, etc
Access to reliable transportation
Ability to work a flexible schedule including some nights and weekends
Bilingual Spanish KSA, with cultural specific expertise to Latino community or Bilingual Somali KSA with cultural expertise to African/Somali community

Community Health Worker Resume Examples & Samples

Conducts education and skill-building workshops for young adult patients with chronic conditions
Assists patients in gaining access to and navigating the health care system and other community based social services (i.e. behavioral health services, housing, legal, etc.)
Documents each patient served, monitors patient progress, maintains data collection logs and forms
Maintains frequent communication with patients to develop mentoring relationships and promote health self-management skills
Provides culturally and linguistically appropriate services and health education
Participates actively in regular supervisory and team meetings, training sessions, conferences, seminars and independent study. Participates in program and operational planning
Maintains a professional disposition while working with a multidisciplinary research team
Completes accurately, and in a timely manner, all-necessary forms, notes, and reports, and submits such documentation to his or her supervisor within designated timelines
Experience with inflammatory bowel disease, hypertension, chronic kidney disease, kidney transplant, systemic lupus erythematosus, juvenile dermatomysositis, juvenile idiopathic arthritis, or other chronic medical condition(s)
Strong interpersonal and social skills with demonstrated ability to collaborate with a variety of individuals from a wide range of personal backgrounds
Basic knowledge of Microsoft Office

Community Health Worker Resume Examples & Samples

Must live within: Polk County limits near Des Monies, IA or Warren County IA or Dallas County
Available to work 8 hours a day, 40 hours a week between 8:00am - 8:00pm (may change based on business needs)
Bachelor's Degree (or higher) in Social Work and / or Health Care Administration
LPN (Licensed Practical Nurse) licensure, CNA / HHA, or Medical Assistant

Field Based Community Health Worker Resume Examples & Samples

Work with clinical staff to integrate health care and service needs into a plan / recommendations for member care and service
Transfer the member to clinical staff to manage clinical needs, as identified
Help members connect with transportation resources and give appointment reminders in special circumstances
Transporting members is strictly prohibited
1+ years of Medicaid / Medicare experience or 1+ years of experience as a Certified Community Health Worker or 1+ years of experience working in the community / community programs of 1+ years of experience working as a case manager
1+ years of telephonic customer service experience
Ability to create, copy, edit, send, and save utilizing Microsoft Word, Microsoft Excel, and Microsoft Outlook
Must have reliable transportation and required insurance

Community Health Worker Resume Examples & Samples

Participate as a member of the Regional Care Coordination Team to coordinate care for members
Engage with the member in a variety of settings to establish an effective, professional relationship. Settings for engagement include but are not limited to; hospital, provider office, community agency, member’s home, telephonic or electronic communication
Accompany members to appointments and other social service encounters when necessary
Coordinate logistics to support care plan goals and interventions – reminders, transportation, and childcare arrangements - for members
Verify eligibility, previous enrollment history, demographics and current health status of each member
Contribute to assessments by gathering information from the member, family, provider and other stakeholders
Contribute to the development and implementation of care plan, reporting information to the Care Coordinator
Assist with the provision of health education and wellness materials as directed by the Care Coordinator(s) or Team Leader
Maintain appropriate documentation within protocols and guidelines of the Care Management program
Starts each intervention with members wondering, “What does the world look like for this person, and how can I meet him or her where they are? What are his or her unique needs, and how can CareSource help?” In each interaction, the employee will aspire to help the member to feel informed, empowered, and supported by CareSource
Looks for ways to improve the process to make the members experience with CareSource easier and shares with leadership to make it a standard, repeatable process
Regular travel to conduct member visits, provider visits and community based visits as needed to ensure effective administration of the program
High School Diploma or General Education Diploma (GED), is required
Minimum of two (2) years of experience in either volunteer or paid position working in community settings with at risk populations providing coordination of services is preferred
Proficient with Microsoft Office, including Outlook, Word and Excel
Sensitivity to and experience working within different cultures
Ability to identify problems and opportunities and communicate to management
Developing knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices
Demonstrate compassion, support and collaboration with members and families
Self-motivated and inquisitive
Comfort with asking pertinent questions
Ability to demonstrate and promote ethical conduct
Ability to develop positive relationships with all stakeholders
Awareness of community & state support resources
Organized , detail-oriented and conflict resolution skills
Ability to keep composure and professionalism during times of high emotional stress
Proven track record of demonstrating empathy and compassion for individuals

Community Health Worker Resume Examples & Samples

Initiate outreach efforts, face-to-face, related to targeted preventive health, maternity, care transitions and chronic condition initiatives
Educate member(s) on the importance of targeted preventive health services, assess opportunity for care management intervention and make appropriate referrals, including referrals to the Behavioral Health Managed Care Organization (BHMCO) as needed. Contact member(s), providers and community agencies to coordinate access to preventive health services
Develop a rapport with members and community centers to establish a supportive relationship which empowers members to take an active role in their health and wellness
Assist members with completing a Health Risk Assessment, identifies/providing direction to managing healthcare barriers (i.e. knowledge deficit, transportation, financial), scheduling appointments, and answering questions
Collaborate with human services providers such as Head Start Programs, WIC, community centers, and homeless shelters; as well as state agencies such as Children and Youth Services (CYS) and juvenile probation in the identification and outreach to members in need of services
Understand the Organization's lines of business and benefits for members in order to provide accurate and current information to member in the community
Contribute to the development and preparation of educational materials for members and providers
Conduct provider and community training on Early and Periodic Screening, Diagnostic and Treatment (EPSDT) services and other special preventive health initiatives
Provide summary and outcomes of training to management and peers
Participate in the development of programs that are effective, measurable and innovative, with a special emphasis on reaching at risk members
Represent the company at community events, including events sponsored by community centers
1-2 years related experience preferably in a community outreach position
Act 33/34 and 73 clearances
Experience with Microsoft office products more focus on Word and Outlook
Experience in a health care related customer service or marketing environment that would demonstrate the ability to positively impact the engagement of members in the organization's condition and case management programs
Bilingual, Spanish speaking
Basic medical terminology background
Experience with the targeted community or population
Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services
The ability to interact well with peers, supervisors and customers and work as a team member
Ability to solve problems independently and creatively and be proactive, self-directed, assertive and creative in problem solving and system planning
Ability to handle many tasks simultaneously and respond to customers and their issues promptly
Possess good written and oral communication skills
Have an appreciation of cultural diversity and sensitivity towards the Medicaid population with demonstrated expertise in topics related to cultural competency including working with members with limited English proficiency. Be aware of issues members face related to healthcare including transportation, child care, lack of knowledge concerning preventive health, distrust of the system as well as other personal, social, financial barriers
Must demonstrate patience and empathy when interacting with members and all internal/external customers

Community Health Worker Resume Examples & Samples

Must be willing and able to work nights and weekends, as requested
High School Graduate/GED
Two years of directly related experience in health/social services

Community Health Worker Resume Examples & Samples

Two years work experience providing outreach services. Experience should include writing reports and maintaining records
Effective oral and written communications skills
Ability to establish and maintain effective working relationships
Ability to handle sensitive and confidential matters with discretion and tact
May be required to use personal automobile while conducting official business. Must possess a valid Maryland Non-Commercial Class C or Commercial Class B Driver’s license (CDL) if required to drive

Community Health Worker Resume Examples & Samples

Support teams at school in managing chronic disease at their centers
Work with identified students and their families providing education and resources needed to manage the chronic disease
Make home visits as necessary
Work with school nurse and administration to ensure that students with chronic disease have the support and resources they need
Work with treating physicians in the community to provide coordinate care for the students
Uses innovative, creative and culturally sensitive strategies to engage community members and promote individual, family and community wellness
Works with social service agencies, community sites and partners to navigate students and their families to health care services, education and prevention programs
Provides health information at community events as identified by the Lead Nurse Practitioner
Recruits community members to educational health events as identified by the Lead Nurse Practitioner
Delivers key educational messages and brochures/materials at each of the 16 CCHS SBHCs
Works to create linkages with agencies already providing services in the community for students and families
Maintains current knowledge of resources available in the community
Attends all required administrative meetings and trainings for the project
Maintains an open line of communication with the Lead Nurse Practitioner, center coordinators and center nurse practitioners
Provides timely reports including data and narrative to the Lead Nurse Practitioner on a monthly basis
Adheres to Christiana Care policy with regard to release of information and client confidentiality
Performs assigned work safely, adhering to established departmental safety rules and practices
Reliable transportation is required as work is often out of office in the community and materials need to be carried from location to location

Community Health Worker Resume Examples & Samples

Balance between in - home office work as well as going into the field for scheduled appointments
Field work to include travel to hospital locations within the local area
Bachelor's Degree (or higher) in Social Work, LPN (Licensed Practical Nurse) licensure, CNA / HHA, or High School diploma / GED with 3+ years of experience working within the community health setting in a health care role
Comfortable traveling 25% or more locally
Certified as a Community Health Worker or the ability to become certified by November 2017
Live in or near Newport / Bristol County, Washington County, or Providence / Northern County
Bilingual with English and other language
Knowledge of Rhode Island Medicaid & Medicare population

Care Management Community Health Worker Resume Examples & Samples

Administers risk assessment or intake interviews with patients and/or families and records this assessment in the patient's medical record; assesses patient's level of functioning, environment, appropriateness and adequacy of support system related to illness and ability to cope
Screens for any barriers to care such as substance abuse, neglect or housing
Assists in determining relevant goals and abilities which could include vocational or housing goals
Intervenes with patients and patient's representatives regarding emotional, behavioral, and financial barriers to current illness and/or disability
Pre-screens clients to determine health care/social service needs and communicates those needs to professional or paraprofessional personnel as necessary
Serves a resource and provides counseling and treatment related to Substance Abuse or palliative care or end of life planning
Monitor patient's adherence to health improvement or treatment plan
Coordinates any appropriate documentation (consents, assessment tools) to the staff or EHR
Assists with coordination and delivery of preventive health care programs or in coordination of housing or vocational placement
Serves as a resource and coordinates access local community resources and effectively assists families and patients in accessing appropriate resources to meet identified needs; coordinates referrals for patients of community services available and may contact those agencies/community-based organizations on clients' behalf; identifies and connects patients to community resources that will assist them in achieving good health outcomes; recruits volunteers to attend drug treatment programs at participating drug treatment centers
Serves as a liaison between Alameda Health System and community groups by providing information concerning relevant health/social service/community based programs in Alameda County
Coordinates patients care, such as arrange rides, appointment reminders, obtain medical records, communicate with specialty clinics, and care team consult
Provides consultation and education to team members regarding patient/family (social determinants) issues and community resources
Analyze client activities and integrate appropriate program activities/services; availability of community and governmental services and resources
Coordinates patient care activities with other members of the healthcare team, the patient, the patient's representatives, and community partners and makes referrals as appropriate
Maintains patient records, including patient assessments, plans interventions, patient/family involvement, outside agency communications and interdisciplinary contacts
Prepares case reports; documents assessment, progress notes and related information as required by Medicare, MediCal, Title 22 and other mandated regulations according to Department standards; prepares correspondence regarding patient intake or follow-up

Community Health Worker Resume Examples & Samples

Provide culturally and linguistically appropriate evidence-based education and referrals to resources
Participate in health promotion and outreach activities in the community, in conjunction with internal and external partners
Create connections between population served and health care systems
Advocate for culturally/linguistically appropriate services and support
Educate/advocate clients/families on how to navigate the health care system
Ensure eligible individuals have access to necessary services including but not limited to Cal Fresh, WIC, primary medical homes and health insurance
Build the capacity of clients/families to address health and social issues
Provide appropriate leadership, education, support and resources for community served
Actively participate in Community Benefit meetings, planning and reporting in a timely manner
Participate with all members of the Community Benefit staff to meet program goals
Communicate with Program Coordinators concerns and issues related to the completion of program goals
Maintain knowledge of trends and developments in the field of adult education and apply this knowledge appropriately
Demonstrates compliance with all hospital and department policies and procedures. Maintains compliance with annual safety and competency testing
Maintains cultural and linguistic competencies for population served
Maintains knowledge on community resources
Assists in locating appropriate health care services for clients/families
Ability to provide culturally and linguistically appropriate resources for population served
Ability to work as a team member with a wide variety of people in internal and external partnerships
Ability to advocate for clients and families utilizing excellent communication skills
Ability to communicate orally and in writing in Spanish and English
Ability to access daily transportation, has a valid California driver’s license and a good driving record
Ability to meet computer needs of assigned work duties
Ability to work non-standard work hours including evenings and weekends
Education:High school education. Bilingual, Spanish and English
Experience:Relationship with population to be served and teaching experience preferred
Training:Training in adult learning preferred
License:California Driver’s License
Certification: Preferred certification in Childbirth Education and/or Lactation Education, and/or Car Seat Technician, Application Assistance

Community Health Worker Resume Examples & Samples

One (1) year in a public or private social services agency
Basic knowledge of public benefits
Human Services certificate (21 units) or equivalent
Nurses Aide or Medical Assistant experience
Knowledge of local resources
Good interpersonal and communications skills; demonstrates good judgement in tactfully handling difficult situations
Ability to communicate in English both verbally and in writing
Has a basic knowledge of community resources, or demonstrates a willingness to learn
Exhibits the ability to adapt to multiple changes and priorities in workload and tolerate interruptions; ability to organize and systematize tasks and set priorities
Ability to perform vital signs (temperature, blood pressure, pulse, respirations), and weight check
Demonstrates consistent accuracy and follow-through in all tasks
Basic keyboard and computer skills

Community Health Worker Resume Examples & Samples

Conduct comprehensive member assessment that includes bio - psychosocial, functional, and behavioral health needs
Utilize motivational interviewing techniques to help member identify and understand their intrinsic goals and motivate members to engage in positive behavior change
Coordinate member access to health-related programs, services, and / or providers
Coordinate with providers to facilitate member care and / or services
Research member-related health information (e.g., medications, clinical records, policies, benefit information) using internal and external systems
Use desk top computer applications (e.g., Excel, Word, Outlook, Office Communicator) to summarize information (e.g., reports) or communicate member information to others
Document information (e.g., assessment information, member interactions, referrals, follow up plans) in relevant computer systems
Navigate multiple applications at once to obtain and / or document member information
Learn updates and changes to computer systems / applications and apply to navigate applications effectively
Navigate Virtual Call Center (VCC) system to receive inbound calls, make outbound calls, and document call time and activity appropriately
Must reside in Louisville, KY for at least 1+ years
Knowledge of Medicare Regulations
Experience in Managed Care

100

Bpci Community Health Worker Resume Examples & Samples

Works in conjunction with in-patient hospital case manager, BPCI staff to identify high risk patients being discharged to home
Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement to the patient while in the hospital setting as well as coordinating home visit date and time post discharge from the acute care setting
Work closely with ambulatory care managers to help ensure that patients have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through closure. Perform home and geriatric screenings
Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families
Help patients set personal goals, and attend appointments with patients as needed
Provide referrals for services to community agencies as appropriate
Follow-up with patients via phone calls, and visits to other settings where patients can be found
Assist patients with completing applications and registration forms
1-2 years experience working in a community based setting. Knowledge of some medical terminology preferred

101

Community Health Worker, WIC Nutrition Resume Examples & Samples

Submit weekly schedule of planned activities by sharing outlook calendar with program director
Update resource bulletin board at all sites on a monthly basis by physically going to the site
Work with patient support coordinators at MGH to improve referrals
Upholds procedures and systems to safeguard the confidentiality of all patient and employee information
Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures
Completes mandatory trainings as required
Creates, updates and/or manages local program’s social media platform
Scheduling Facebook posts on a weekly basis with the help of nutrition staff
Maintains social media page and website (creates a calendar for staff contributions on posts; schedules posts, updates information on website, responds to inquiries
Minimum: High School Diploma
Associate’s Degree in Communications, Health Care, Marketing preferred
Bilingual candidate strongly preferred
At least 3 years experience community engagement related experience preferred. Demonstrates a strong knowledge of community, neighborhoods of Chelsea, Revere, Winthrop, Charlestown, North/West End
Busy office with high people contact. Working evenings, Saturdays and Sundays is mandatory. Must have reliable transportation to travel to catchment areas on a regular basis
Ability to work independently and reliably in a fast-paced environment
Availability to work flexible schedule, including weekends, and evenings essential
Availability to travel across our catchment area on a daily basis
Demonstrates strong communication skills with coworkers and participants in a culturally sensitive manner
Demonstrates strong team work skills-being able to work efficiently with others towards a common goal
Demonstrates critical thinking and decision making capabilities
Sensitivity to the needs of participant population we serve
Is reliable and punctual
Technologically savvy and is able to keep up with website and social media web pages
Able to effectively communicate with participants, coworkers, other interdepartmental staff, and supervisors

102

Field Based Community Health Worker Resume Examples & Samples

Will seek out members that have had minimal contact with the organization and try to re-establish relationships
Candidates must be willing to travel up to 75% between the home office and the field
Must have access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
Bachelor's Degree (or higher) in social work and / or health care administration
Bilingual in Spanish and English

103

Community Health Worker Resume Examples & Samples

Monitor progress toward plan goals through evaluation of the effectiveness of programs and / or services provided
Use desk top computer applications (e.g., Microsoft Excel, Microsoft Word, Microsoft Outlook, Office Communicator) to summarize information (e.g., reports) or communicate member information to others
Must reside in Seattle, WA for at least 1+ years
Must be able to create, edit, save and send documents utilizing Microsoft Word and Microsoft Excel
Must be able to travel a 60+ mile radius
Community Health Worker (CHW) Certification

104

Community Health Worker Resume Examples & Samples

High school diploma or equivalent to fulfill DSHS First Steps requirements for Community Health Workers
One year full time experience working with community members or providing direct client services in a health or human service agency
Proven computer skills, including proficiency with Windows and the ability to use drop down menus, point and click software, and multiple screens
Proven ability to communicate effectively and respectfully with clients from a variety of socio-economic and cultural backgrounds (additional language skills preferred not required)
Proven ability to establish relationships with clients and make them feel comfortable with providers and services
Proven ability to communicate & problem solve effectively within a multidisciplinary team in a fast paced environment
Proven abilities in multi-tasking, prioritizing & organizing work while meeting deadlines; flexibility and ability to adapt to changing work environment
Proven ability to establish and maintain working relationships with staff at community agencies such as food banks and emergency housing
Knowledge of communities to which clients belong & the resources for families within those communities
Proven ability to follow a curriculum and teach key educational messages to individuals and groups
Ability to customize educational messages to promote behavioral change
Ability to refer clients to birth control, sexually transmitted disease treatment, HIV/AIDS & pregnancy options services
Ability to summarize and document information from client interactions according to program requirements and deadlines
Ability to enter computerized data with attention to detail and a high degree of accuracy
The following items are required with your application
Letter of interest indicating how you meet or exceed the qualifications for this position
Responses to Supplemental Questions

105

Community Health Worker, Lead Resume Examples & Samples

Experience working as a CHW/Promotora/Health /case manager/Navigator/Health Connector or similar position
Strong Supervisory Skills
Experience training CHWs
Experience working in community settings with low- income, and diverse populations of all ages (Including socially, culturally and socio-economic diverse individuals)
Experience advocating for clients
Relationships with health and community resources in Central New Mexico
Knowledge of HIPAA or other confidentiality rules and document protection
Experience working/interviewing clients that have medical, personal, family and/or behavioral health problems and helping them to navigate healthcare and social services systems
Assisting CHW’s in problem solving complex client issues
Editing/ reviewing reports of CHW’s under supervision
Experience linking clients to community programs and services
Knowledgeable of health and other resources available in the region for which she/he is applying
Experience helping community members in Bernalillo County to gain access to resources and overcome socio-economic barriers
Bilingual Spanish-English

106

Community Health Worker Resume Examples & Samples

Attend trainings and/or webinars related to behavioral health as assigned
Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs
Prepare for and participate in any individual or team meetings/supervision as required by the department
Performs other duties as assigned or volunteered in alignment with NYULMC mission, goals and values
Assist Care/Case Management staff or take lead in conducting pre-visit planning and hospital discharge phone outreach (Program Dependent)
Assist Case/Care Manager with coordination of patient care in the community, when the patient is hospitalized, and during transition from hospital to home
Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements
Conduct outreach efforts in the community to engage high risk patients in case management services
Maintain electronic records and compile statistical data in accordance with the departments standards. Complete documentation within required time frames
Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients physical health and emotional well-being
Provide office and community based support services to patients (E.g.- Patient escorts to medical appointments, medical appointment reminders, assistance with obtaining medications from pharmacies, etc.)
Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc
Assist patient with accessing a full range of medical, behavioral health, chemical dependency, psychosocial, and community services including referral to self-help groups and community organizations
Determine patients care transitions needs via screening in various care settings (Emergency Room, hospital, at home, etc). Create transitional plan, when needed, with goals designed to address medical, behavioral health, and social determinants to improve health outcomes

107

Community Health Worker Resume Examples & Samples

Maintain electronic records and compile statistical data in accordance with the department’s standards. Complete documentation within required time frames
Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients’ physical health and emotional well-being
Determine patients’ care transitions needs via screening in various care settings (Emergency Room, hospital, at home, etc). Create transitional plan, when needed, with goals designed to address medical, behavioral health, and social determinants to improve health outcomes

108

Community Health Worker Resume Examples & Samples

Assist patient with accessing a full range of medical behavioral health chemical dependency psychosocial and community services including referral to self-help groups and community organizations
Advocate for patients when barriers to care exist. including language and literacy barriers access to transportation problems with insurance coverage child care problems appointment scheduling conflict
Assist Case/Care Manager with coordination of patient care in the community when the patient is hospitalized and during transition from hospital to home
Provide office and community based support services to patients (E.g.- Patient escorts to medical appointments medical appointment reminders assistance with obtaining medications from pharmacies
Assist patients and their families with benefits entitlements and housing as well as any other identified needs that impact patients physical health and emotional well-being
Maintain electronic records and compile statistical data in accordance with the departments standards. Complete clinical documentation within required time frames
Assist Care/Case Management staff in conducting pre-visit planning and hospital discharge phone outreach
Performs other duties as assigned or volunteered in alignment with LMC mission goals and values
Maintain caseload size established by the department and meets monthly outreach and engagement productivity requirements

109

Community Health Worker Resume Examples & Samples

Licensed Practical Nurse (LPN) in the state of MS
Must be able to support an 8-hour work shift between the hours of 7 AM and 7 PM
Must live in one of the following counties in Mississippi: DeSoto, Marshall or Benton
Ability to travel up to 40% within the local community
Ability to create, copy, edit, send & save utilizing Word, Excel & Outlook
Public / Community health background
Experience working in Managed Care, Behavioral Health and Substance Abuse, drug addiction, alcohol abuse, and / or working with the homeless population
Knowledge of MS Medicaid & Medicare population

110

Community Health Worker Resume Examples & Samples

*Must be located in: Cities Laramie, Cheyenne, Rawlins, Sweetland, and Torrington, WY or Counties Carbon County, Albany County, Laramie County, Platte County, Goshen County, and Niobrara County***
Bachelor’s degree in Social Work, Licensed Practical Nurse (LPN), CNA/HHA OR High School Diploma/GED with 3+ years of experience working within the community health setting in a health care role
Comfortable working an 8 hour shift Monday-Friday between hours of 8am-8pm
Comfortable traveling 20-35% of the time within the regions listed
Must live in or near cities Laramie, Cheyenne, Rawlins, Sweetland, and Torrington, WY or counties Carbon County, Albany County, Laramie County, Platte County, Goshen County, and Niobrara County
Knowledge of Wyoming Medicaid & Medicare population

111

Community Health Worker Resume Examples & Samples

*Must be located in: Cities Rock Springs, Riverton, or Jackson, WY or Counties Park County, Big Horn County, Teton County, Fremont County, Sublette County, Lincoln County, Sweetwater County, and Uinta County***
Bachelor’s Degree in Social Work, Licensed Practical Nurse (LPN), CNA / HHA OR a High School Diploma / GED with 3+ years of experience working within the community health setting in a health care role
Comfortable working an 8 - hour shift Monday - Friday between hours of 8am - 8pm
Experience using a computer and Microsoft Office (Microsoft Word, Microsoft Excel, and Microsoft Outlook)
Comfortable traveling 20 - 35% of the time within the regions listed
Must live in or live near cities: Rock Springs, Riverton, or Jackson, WY or counties: Park County, Big Horn County, Teton County, Fremont County, Sublette County, Lincoln County, Sweetwater County, and Uinta County
CHW Accreditation
Knowledge of Wyoming Medicaid and Medicare population
Experience working in the Behavioral field with Substance Abuse and / or Mental Health
Member of the Native American Community

112

Community Health Worker Resume Examples & Samples

Assessment & Management.Review self-pay census and assess under and uninsured patient and families for community, urgent and chronic care healthcare coverage and payer opportunities; receive referrals from community agencies and internal healthcare team members; understand the verification process through insurance websites and basic understanding of PFS billing process
Patient Care. Serve as liaison between patients and families, Rochester Regional Health Patient Financial Services, Rochester Regional Health affiliates and community agencies; initiate contact with patient/family/representative to assess necessary assistance and prioritization of needs; obtain Rochester Regional Health’s release of information, completion of Medicaid application, necessary Department of Social Services forms, explain Medicaid and FINA processes and follow-up needs
Document Management.Maintain reports, provide necessary documents and data by deadlines and upon request of supervision

113

Community Health Worker Resume Examples & Samples

Conduct patient outreach and engagement activities to designated health home patients, including face-to-face, mail, electronic, and telephone contact
Conduct outreach and engagement activities that support patient continuity of care, including re-engaging patients in care if they miss appointments and/or do not follow up on treatment
Conduct initial and interval needs assessments, including assessing barriers and assets (e.g., transportation, community barriers, social supports); patient and family or caregiver preferences; and language, literacy, and cultural preferences
Support the development and execution of patients’ care plans, including assisting patients in understanding care plans and instructions and tailoring communications to appropriate health literacy levels
Help patients set personal health goals and support adherence to those goals through identification of barriers and facilitators
Promote patient treatment adherence through assessing patient readiness to make changes; assisting patient in making changes to daily routines; identifying barriers; and assisting patients with developing strategies to address barriers
Provide informal counseling, behavioral change support, and assistance with goal setting and action planning
Assist patients with navigating health care and social service systems, including arranging
Creativity, flexibility, sound judgment, and ability to take initiative and work well within a team
Excellent time management and organizational skills. Demonstrated ability to work as an effective team member in a complex and fast-paced environment
Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients
Positive attitude and be open to changing environment
Proficiency/mastery in written and verbal English language
Proficiency in completing program assessments and evaluations within a secure/password protected online database
Proficiency/mastery of core competencies in providing supportive non-clinical care in patients with co-morbidities including chronic obstructive pulmonary disease, diabetes mellitus, asthma, substance abuse and other chronic disease
Proficiency/mastery in effective communication, cultural responsiveness, professionalism, patient advocacy, public health application, limit-setting, motivational interviewing, conflict resolution and harm reduction
Excellent communication skills within a inpatient unit/health care team regarding client concerns
Verbal proficiency in 1 or more additional languages ( other than English) strongly preferred
Demonstrated ability to work as an effective team member in a complex and fast-paced environment
Verifiable good driving record and reliable transportation
Demonstrated technical experience with Microsoft Word, Excel (or similar databases), and Internet Explorer
Any combination of 3 years health/social services experience preferably in health care setting or community base organization

114

Health Plan Community Health Worker Resume Examples & Samples

Have an onsite presence of approximately 75-90% of time at a key provider and/or community partner
Serve as a primary on-site liaison between key provider and/or community partners and Molina
Assist Molina members on a walk-in/unscheduled basis
Independently problem-solve to connect Molina members to resources
Meet expected performance metrics to improve the health and social determinants of health of Molina members
Remove access and service barriers for Molina members and onsite provider/community partner
Identify ways to improve processes and expand programs to optimally serve Molina members plus overall Medicaid-eligible population
Facilitate filing of any expressed member grievance, supporting timely resolution
Serves as a community based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs
Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances

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