Cib-transaction Processing Manager Resume Samples

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K Harber

Kamren

Harber

49811 Bettie Mount

Boston

+1 (555) 170 3217

49811 Bettie Mount

Boston

Phone

p +1 (555) 170 3217

Experience Experience

Dallas, TX

Cib-transaction Processing Manager

Dallas, TX

O'Hara-Turcotte

Dallas, TX

Cib-transaction Processing Manager

Manage the performance management cycle- Objective setting, development and career planning, performance appraisal and reward & recognition
In absence of Branch Operation Manager, assisting Branch Manager in general branch management and coordinating with external regulators
Define, implement, and manage CIB third party governance processes like score-carding, risk management, and performance improvement
Assist the Transaction Processing Manager in the management of the team and in the oversight of day-to-day BAU operations
Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment
Stakeholder Management – Daily in terms of exception management, performance, feedback etc
Active participation in JPMorgan Performance Management and Staff development programs

Detroit, MI

Cib Transaction Processing Manager

Detroit, MI

Bogan-Dach

Detroit, MI

Cib Transaction Processing Manager

Manage day-to-day processes across staff members including providing regular feedback, performance reviews and career development opportunities
To work as a hands on process manager. Handling issues. Working as a escalation & single point of contact for processes in Manila
Make performance appraisal for direct reports
Assess and highlight key blockers to plan, issues, risks, workarounds and assist in planning mitigation
Responsible for overall Performance Management and Talent Review process
Performing various control functions to ensure trade values in risk management are in sync with Risk, PNL & downstream applications
Constant and regular review of processes and performance with focus on improving departmental competency / performance rating

present

Boston, MA

Cib-transaction Processing Manager VP Mumbai

Boston, MA

Cruickshank, Yundt and Collier

present

Boston, MA

Cib-transaction Processing Manager VP Mumbai

present

Performance Management for direct reports
Perform all work in accordance to department procedures and are within quality standards
Working with seniors to achieve organization agenda
Work in partnership with Local OCM team for QA Tests, MIS, Audit etc
Participating in meetings at the operational and project level, providing continuous feedback on project status
Review and improve on productivity benchmarks on ongoing basis
Supporting business units in the development and execution of acceptance test plans for a successful implementation

Education Education

Bachelor’s Degree in Confidentiality

Texas A&M University

Bachelor’s Degree in Confidentiality

Skills Skills

Prior experience around client on-boarding, KYC, client due diligence, client account opening and maintenance of such accounts
Graduates (BCOM/BMS) / CA’s/ MBA’s with seven to Five to Eight years of experience
Knowledge on the capital markets & custody operation will be an added advantage
Excellent organization & time management skills. Should exercise good judgment in prioritizing client deliverables
Has to be extremely client-focused and result-oriented in approach
Should be a quick learner and should possess excellent Analytical skills
Excellent People Management skills
Effective communication, negotiation & conflict handling is mandatory
Should understand the big picture and think out of the box to resolve client problems
Maintain composure in stressful situations

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Cib-transaction Processing Manager Resume Examples & Samples

Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. Ensure follow up for all ageing items
Escalate any error/exceptions on identification
Responding to routine queries/complaints and ensuring completeness
Audit focused in all BAU activities
Navigates systems proficiently and accurately
Thorough knowledge of SOPs/related check points
Perform all work in accordance to department procedures and are within quality standards
Exercise good judgment and degree of confidentiality
Getting the team along to achieve common objective
Partnering with supervisor and ensuring complete control of business
CA/ MBA (Finance)/CFA
Knowledge of Capital Markets essential with at least 5 year's experience
Must be able to lead, manage and motivate the teams
Proactive, positive approach
Good oral and written communications skills
Strong Customer Service skills

Cib-transaction Processing Manager Resume Examples & Samples

Service Delivery: The candidate will have functional responsibility for around 100 FTEs across the KYC /AML function under the CIB LOB. The responsibilities would include managing overall Service delivery, flawless execution, smooth new migrations and enhancing overall client experience across each of these verticals. The functional responsibilities will require the candidate to work in a matrix operating model and work in close partnership across sites in India and Manila as well as with the global sites
Demonstrate complete & thorough understanding of firm’s KYC / AML Policies and procedures as well as KYC systems and technology used to record KYC information & documents and actively contribute to short and long-term organizational planning
Minimum of 10-12 years of hands on operations experience. Client facing Securities, Cash & Banking experience would be an added advantage
Ability to move product initiatives forward in a cross-functional and matrixed organizational model
A strong team player and an ability to work in teams distributed across the globe
Ability to map proposed product solutions against a diverse and complex technology and operations platform
Ability to work independently and professionally interact with key stakeholders
Current and practical knowledge of the Securities Industry, Custody & Banking business
Experience in different markets and locations can serve to broaden expertise
Have a track record of formulating innovative ideas and gaining buy-in from senior management in addition to a track record of execution/delivery/process improvement/leadership in a challenging environment
Prior experience around client on-boarding, KYC, client due diligence, client account opening and maintenance of such accounts

Cib-transaction Processing Manager Resume Examples & Samples

Operational management and control of the daily workflow within the Custody Middle office – Fails Management team for Custody and Investment Bank
Contribute to the strategic development of Fails management and Broker facing matching team. Identify key areas of opportunity, creating robust business cases and ensuring appropriate levels of analysis are undertaken on the positions and settlements system
Deliver appropriate budgets in consultation with the needs of Clients and Partners there by manage effective financial targets and meet or exceed efficiency targets
Maximise team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
Own issues related to the Fails Management and ensure timely escalation to both Operational and Risk leads
Promote culture of early and timely escalation, ensure root cause analysis undertaken for all operational incidents and follow through with all recommendations. Actively manage risk items and continually evidence compliance with key controls
Identify and deliver tangible operational improvements, increase automation of agent instructions, work with agent network to improve quality of outbound messaging and reduce message conflict rates
People Management - provide direction and leadership to the team. Provide effective communications to the dept, ensuring staff are aware of strategic and regulatory changes in the organisation
Strong relationship management and Stake holder partnership with a large array of constituents; Ability to manage by influence to promote change
Work with operational and product partners to define the strategic road map for the Completions team
Drive productivity and efficiency through elimination of waste processes, process re-engineering and driving of Tech improvements
Ensure all team members adhere to global escalation policies, maintain up to date awareness of RED policies and procedures, attest to operational procedures at required intervals and actively comply with ethics and behavior standards
Masters Degree (e.g. CA, ICWA, and MBA) with 12 years of post qualification experience or Graduate with Minimum 15+ years of work experience in a financial institution. Global Custody domain experience is preferred
Core Abilities
Should have the experience of managing a large team
Working knowledge of various aspects of International Payment Processing Operations
Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must
Strong PC, project management, and analytical skills
Shift: Core Hours - EMEA hour, although flexibility required for late EMEA / early US hours

Cib-transaction Processing Manager Resume Examples & Samples

The operational responsibilities include
Works closely with Front Office (Traders and Marketers), Middle Office, Back Office and Hubs to support FX/MM, Fixed Income and Derivative products
Undertake all treasury operation tasks, including economic affirmation / confirmation, CNY settlement, Funding predictions, manual accounting & GLRS
Perform Security settlement via CDC system for Bonds/Repo deals
Produce local regulatory reports and internal MIS reports
Establish/update Standard Operational Procedures (SOP) which include control measures and ensure the SOPs are in strict compliance with internal policies as well as governing rules and regulations
The control responsibilities include
Adhere to all control standards including local regulatory requirements and global policies
Clearance of all internal and external audit recommendations within stipulated timeframe
Control Self Assessments are completed thoroughly and on time
The daily management of Operational staffs include
Supervise and manage the overall performance of junior team members; objectives setting, staffs coaching and feedback as per appraisal cycle
Involvement in employee selection, career development and succession planning
Ascertaining staff training requirements, ensures team member are provided with appropriate training
TITLE: senior Associate or junior VP position with at least 5 - 8 years bank/financial industry working experience
PRODUCT: fixed income, interest/exchange rate, credit derivative etc as minimum. it would be a plus if knowledge extending to equities securities
RELATIONSHIP: strong connection with industry & regulator with evident proof on market influence
PEOPLE: with managing experience at least for 5 man team
LANGUAGE: fluent in speaking, reading & writing skills in both English & Chinese Mandarin
OTHER: strong control mindset, sound specific industry knowledge & strong project co-ordination skills

Cib-transaction Processing Manager Resume Examples & Samples

Typically responsible for daily activities of a group (individual contributors, Supervisors/Team Leaders) in the Account Setup & Entitlements area
Responsible for acting as a liaison between Client Service and all the operations units servicing clients
Partner with product and T&SS colleagues to effectively address client issues that fall outside of internal and client SLA’s
Proposes and implements procedures to deliver responses to customers, organizes workflow and processing activities, and ensures resource allocation
Makes recommendations on process improvements and provides guidance on more complex operating procedures
Participates in the development of goals and execution of strategies within a department
Leads the team meetings and brings issues to the attention of senior managers
Reviews reports and scorecards to gauge health of KRIs and KPIs. Assists in preparation of operational plans
In an individual contributor role, functions as a lead contributor with advanced knowledge of area of specialization and significant exposure to broad department activities
Participate in various department and team projects to exceed Client expectations
Establish and maintain relationships with internal / external clients at multiple levels in order to effectively assess service levels and work to continually improve the operational effectiveness
Extensive people management experience; responsibilities will involve right hiring and staffing recommendations. Will be responsible for people development, talent management & people retention process
Graduates (BCOM/BMS) / CA’s/ MBA’s with seven to Five to Eight years of experience
Knowledge on the capital markets & custody operation will be an added advantage
Excellent organization & time management skills. Should exercise good judgment in prioritizing client deliverables
Has to be extremely client-focused and result-oriented in approach
Should be a quick learner and should possess excellent Analytical skills
Excellent People Management skills
Effective communication, negotiation & conflict handling is mandatory
Should understand the big picture and think out of the box to resolve client problems
Maintain composure in stressful situations

Cib Transaction Processing Manager Bangalore Resume Examples & Samples

Reconciliation of trades, investment positions and cash balances to external third parties (banks, prime brokers, counterparties and custodians)
Perform trade break resolution with prime brokers and counterparties
Trade support for listed and OTC products
Oversee PB Margin, Collateral Management and OTC Settlements functions
Review OTC long form confirmation and/or confirmations via electronic platforms
Management of security life cycle event processing
Ensure that all controls and procedures outlined in the procedures manual and general company policies are complied with across all groups
Create, maintain and update procedures for client specific deliverables
Work closely with the on-boarding team and client through the client implementation process
On-going review of daily controls and communication of any new training or procedural changes to the team
Act as client relationship manager and service as escalation contact
Ensure appropriate allocation of work across teams
Work closely with technology to perform user acceptance testing, for upgrades, and enhancements
Act as project lead on departmental initiatives
Responsible for monthly operations sign-off (including finalizing reconciliations and assessing materiality)

Cib Transaction Processing Manager Resume Examples & Samples

To liaise with accounting centers to ensure effective trade flow
To provide timely information to stakeholders and clients on failing trades and possible impacts to other processes
To investigate and resolve queries and issues internally and with 3rd parties in a professional manner
To identify errors or issues and to escalate so as to improve automated processing
To coach and train others so as to build skills
To review work to ensure done to standards of accuracy
To help in the continuous improvement of processes
To support other teams as required
To ensure daily cash margins are moved as per instructions received
To resolve reconciliation breaks in timely manner
To process cash transfers
To manage Manila team locally
To work as a hands on process manager. Handling issues. Working as a escalation & single point of contact for processes in Manila
Operational, control and efficiency diligence and execution
Delivery against all KPI’s and client SLA’s
Attention To Detail
Working knowledge of Equities, Fixed Income & ETD Markets and general trade lifecycle
Ability to be hands on with the processes

Cib-transaction Processing Manager Resume Examples & Samples

Manage and /or verify FCY/RMB cross border payments, cash transactions
Ensure day to day operations to be in compliance with internal policies and procedures as well as local regulations
Administering defined procedures, analysis and report preparation, and exception processing
Responsible for directing the day-to-day activities of processors
Coordinate with both clients and remote processing hubs for Cash products
Handle enquiries from internal business partners
Escalate unusual problems to manager
Perform ledger/statement account reconciliation
Support system testing and maintenance
Provide coaching to junior staff
Proactively identify opportunities to improve operations efficiency and control
At least 5 years of working experiences in Cash operations
Proven experience of cash operation, FCY, FX & CNY Cross border settlement
Good inter-personal and communication skills
Demonstrable self-motivation and initiation

Cib-transaction Processing Manager Resume Examples & Samples

Provide support to Financial Reporting and other Fund Services function
Conduct quarterly, midyear and annual performance reviews for the team by providing timely and concise feedback. This process includes developing clear objectives and a development plan for each members of the team
Coaching and feedback
Hire and maintain a well educated, experienced, diverse workforce
Develop Managers, supervisors and staff members through technical training and providing assignments that are challenging and thought provoking
Allow Managers to be visible through their engagement in migrations, participation in meetings and involvement in specific issues
Engage in TSS and site wide activities

Cib-transaction Processing Manager Resume Examples & Samples

Provide overall supervision / leadership to the staff during his/ her shift operating window
Monitor and report unit performance
Relationship Management with various stakeholders i.e. Product, Sales, Operations, Compliance and Project teams
Represent Static Data / CIF Team in global projects
Manage Escalations
Review staffing and volume trends to ensure the optimal capacity plan is in place
Foster information sharing so that continuity of data exists within the site and across the business
Develop an environment of continuous focus on quantifiable productivity and quality
Identify business knowledge gaps and ensure everyone has ownership of deliverables
Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability
Masters Degree (e.g. CA, ICWA, and MBA) with 3 years of post qualification experience in similar environment or Graduate with Minimum 6 to 8 years - Financial Operations Processing experience, Client Relationship Management experience, with a higher vintage and strong team management experience in similar environment
Experience and a strong working knowledge of various account opening & maintenance aspects of Trade Finance Processing Operations
Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a added advantage
Project Management experience would give an added advantage
Knowledge of MS Access, Excel, PowerPoint, and Word

Cib-transaction Processing Manager Resume Examples & Samples

Monitor and report shift and site/ shift performance
Masters Degree (e.g. CA, ICWA, and MBA) with 3 years of post qualification experience in similar environment or Graduate with Minimum 6 to 8 years - Financial Operations Processing experience, with a higher vintage and strong team management experience in similar environment
Experience and a strong working knowledge of various aspects of International Payment Processing Operations

Cib Transaction Processing Manager Resume Examples & Samples

BAU Execution to be best in class. Publishing of weekly KPI's & KRI's and to identify and track reasons for deviation from agreed levels. Ensure follow up for all ageing items
End to End process responsibility and to be in control of End of day reports and critical intra day reports
Managing all Exceptions and handholding to closure
Play a key role in Audit reviews and checks
Assist in preparing and implementing Business Continuity Plans
Review and improve on productivity benchmarks on ongoing basis
Explains product features and benefits
Understands how products can solve customer problems
Create strong resiliency & backups within the team
Work in partnership with Local ORM team for QA Tests, MIS, Audit etc
Uses initiative and readily questions

Cib-transaction Processing Manager Resume Examples & Samples

Ensure all scheduled operational deliverables are completed by agreed deadlines with the client and/or internal JPMorgan divisions
Conduct training and coaching new team members
Streamline operational processes to reduce risk and improve efficiencies
Management reporting for MIS and ad hoc request

Cib-transaction Processing Manager Resume Examples & Samples

Accountable for establishing and managing an offshore CIB RCSA Data Management and Reporting Team
Establish on-going operational model and structure of the team to include maker/checker activities
Become a subject matter expert in Phoenix, ALM (formerly quality center) and iGrafix tools and guide the team in their activities to ensure the highest level of quality
The team will be responsible for
On-going Maintenance in Phoenix
Self starter who is able to work in a fast paced, results driven environment
Confident and have excellent communications skills as the role will have global exposure, accountability and responsibility
Strong interpersonal skills, exceptional relationship building and influencing skills and ability to effectively partner with all levels of management across numerous teams to help drive the control agenda
Strong people management skills and proven experience in establishing a new team or function
Experience in a testing, control or audit function including advisement of testing approaches and scripting
Demonstrated superior problem solving and decision-making skills. The candidate must be able to identify issues, seek solutions and gain (near) consensus regarding outcome
Excellent multitasking and adaptable to shifting priorities
Ability to demonstrate personal initiative, ownership and accountability
Flexibility and capability of engaging across diverse functions, locations and businesses
Experience with Risk & Control Self Assessment (RCSA) or Control Self Assessments (CSAs) is required
Strong analytical skills with the ability to determine key messages from detailed data
Strong people and organizational skills
Ability to work independently and understand when to seek advice or guidance from peer or management
Excellent working knowledge of MS Excel and PowerPoint, Microsoft Project

Cib-transaction Processing Manager Resume Examples & Samples

Provide management oversight of Trade Billing & MIS/FI Rebates operations team to ensure appropriate coverage, workload balance, client and partner support
Set team goals and objectives and define employee performance plans to meet established goals. Measure progress and provide timely feedback and coaching to develop staff performance and skill levels as appropriate
Provide training to staff to ensure proficiency in understanding billing processes, as well as, upstream and downstream process implications
Drive process improvement initiatives through comprehensive procedures, metrics and reporting, continually looking for ways to maximize results and exceed targets
Engage Billing Operating Unit peers, managers and upstream and downstream partners, as appropriate, to ensure proper follow through and resolution of issues to minimize exposure/ risk to the department
Facilitate process improvements and error resolution based on root cause analysis
Interact with multiple levels of management across the organization
Manage the overall running of daily/monthly/weekly production of the Trade Billing & MIS/FI systems and processes
Understand and be able to articulate daily/monthly/weekly system and process performance
Implement and maintain system and processing controls to ensure accuracy and quality, and to minimize client-impacting errors
Partner with IT to improve processing efficiency
Create a culture that encourages and rewards timely escalation and resolution of client and non-client impacting issues. Manage the timely resolution of and communication related to client and non-client impacting issues
Monitor, manage, report and control risks. Partner effectively with Risk Management to ensure adequate risk mitigation strategies are in place and followed
Manage and develop tools and processes to ensure efficiency in completing work
Work with global partners to ensure the accurate and timely production of our statements
Work with our business partners to prioritize the development of work for our systems for day-to-day operating efficiency and longer-term enhancements aimed at improving the way we perform work
Greater than 7 years Production Operations Management or System Production Management experience required
Previous experience of supervising or managing an operational team an advantage
Works collaboratively, shares information and effectively communicates with team members, senior management and clients
Ability to prioritize and respond to changing work patterns
Demonstrate analytical and problem solving abilities while possessing a mindset of accuracy and attention to detail
Embraces corporate change and possesses a flexible approach to work
Experience in Billing Operations, business process improvement, quality management, accounting and other system related fields would be considered a plus
Process orientation with ability to understand upstream and downstream implications
Ability to understand end-to-end process and associated details
Able to think and act both strategically and tactically
Ability to apply project management methodologies to assignments is required
Requires strong computer skills including ability to analyze data from various sources, interpret various data structures, mainframe and common PC based software packages including MS Access, Excel, Word, Mainframes, Project and PowerPoint
Must be fluent in English language: Verbal, written, and conversational

Cib-transaction Processing Manager Resume Examples & Samples

Carry out Know Your Clients checks on investors
Regulatory and Tax reporting for investors and the funds administered
The accurate processing and settlement of Cash
Interviewing, hiring and coordinating the training of new employees
Performing salary and performance reviews of the staff
Reviewing key areas of daily operations in order to ensure accuracy and compliance with procedures and controls
Ensuring the completeness and timeliness of reporting to clients and internal departments
Assigning responsibilities and ensuring an efficient work environment
Reviewing end of day reconciliation packages and taking prompt action to resolve any escalated recon exception items
Communicating ideas and contributing to the development of the department and corporate goals
Communicating as needed with fund accounting, the custodian, other areas within the transfer agent and all other related parties
Communicating all department and corporate information through the use of regularly scheduled meetings
Bachelor's Degree holder
Demonstrated at least 5 years experience in a related industry
People management experience of at least 5 direct and indirect reports
Working knowledge and proven experience with shareholder recordkeeping systems

Cib-transaction Processing Manager Resume Examples & Samples

Evaluate and execute appropriate staffing plans in order to achieve site and product SLA goals
Directly shapes operational and/or functional execution of client service strategies and how they are accomplished including the communication and administration of strategic initiatives. Works on cross-regional and cross-functional teams and initiatives
Manage the daily processes regarding the investigation of customer inquiries. This would include overseeing the prioritizing and distribution of work performed by the team
Maintain, update, analyze and report on production statistics
Perform regular reviews of policies and procedures assuring new processes are documented and that all processes are tested regularly according to risk management guidelines
Works directly with senior managers globally to identify technology, resource and/or process needs
Coordinate efforts with cross site and cross functional peers to maximize performance levels and efficiencies
Accountable for adherence to budgetary guidelines
Accountable for capacity planning and execution
Manages group to assure risk is minimized
Ensure that time-sensitive transactions, problem resolutions, and non-standard instructions are handled in a manner that complies within bank and department policies and procedures, and minimize risk/cost to both the bank and client
Typically has 10 or more years of Client Service or other relevant experience, from a varied background
Bachelor's degree or equivalent experience/training
Must possess superior management abilities with an understanding of Client Servicing techniques and workforce management tools (eWFM, CMS, Etc.)
Proven track record in service planning experience
Strong English oral and written communication skills, with emphasis on banking terminology
Banking or any Treasury Services related experience a plus

Cib-transaction Processing Manager Resume Examples & Samples

The Corporate & Investment Bank (CIB) Third Party Management Office (TPMO) provides governance and oversight for all third party engagements. The TPMO implements controls, process support, approval, monitoring, risk assessment and reporting for all third-party activity in compliance with the firm-wide Third-Party Provider policy and procedures
Responsible for overall TPO governance and ensure consistency and sustainability of policy and procedures
Define, implement, and manage CIB third party governance processes like score-carding, risk management, and performance improvement
Maintain all program documentation and manage change control
Manage the Quality Assurance program working closely with Corporate team
Assist with day to day operations working closely with the Operations/Business Lead on an as needed basis
Ensure program training material adheres to policy/process changes
Responsible for participating and coordinating efforts related to regulatory audits
Be able to review and analyze various operations metrics and offer solutions to improve results
Ensure program health through the coordination and execution of internal validations
Maintenance of the CIB TPMO website and Sharepoint libraries
Strong interpersonal skills with the ability to build relationships across all levels of management
Detail and process orientated
Ability to deal with several priorities simultaneously and maintain a flexible approach
Excellent experience with MS Office Suite most notably Excel
Highly motivated with a positive 'can do' attitude
Strong in Microsoft Excel / Access
Desired skills: Business Management, Vendor Mgmt , Compliance, Sourcing or Risk experience
Desired skills: Project management experience
Desired skills: Experience with TPO Program & tools, Phoenix, SPARC, ePurchase, and Beeline would a plus
Ability to juggle priorities in an environment subject to change and uncertainty
Strong relationship management and partnering skills
Proactive in escalating issues to relevant parties

Cib-transaction Processing Manager Resume Examples & Samples

Responds to routine queries/complaints
Navigates systems quickly and accurately
Commerce graduates with good academic record
Must be able to work under pressure

Cib-transaction Processing Manager Resume Examples & Samples

Regularly communicate with the Ops and OSD teams (over the phone and electronically) discussing potential breaches on the investment mandates relating to assigned funds
Create, maintain and test logical rules automatically applied to the financial instruments owned by J.P.Morgan's clients
Degree in related technical area (such as Finance, Mathematics, Economics, Computer Sciences or Business) advantageous but not essential
Qualification involving financial instruments beneficial
The successful candidate would have at least two of the following key attributes, demonstrated by suitable experience

Cib-transaction Processing Manager Resume Examples & Samples

Fully understand the accounting production work for complex funds & transactional activity
Investigate problems & resolution where accounting or securities transactions are seen to breach validation tolerances
Partner with global stakeholders to execute the location strategy and deliver end to end service excellence to our clients
Drive service excellence for the function focusing on reduction of business errors and timely delivery to the client
Build and maintain a robust risk and controls framework and ensure that supervisory and managerial controls are fit for purpose and focused on higher risk processes
Ensure timeliness and accuracy of expected deliveries and escalate in the event of issues
Participate in processing and review of complex investment funds and transactional activity to ensure conformity to established policies and procedures
Identify and deliver productivity opportunities which will ensure timely delivery to clients, minimize overtime and derive capacity to absorb growth
Encourage innovation and work with partners with stakeholders to define and execute strategic change including process re-engineering and platforming initiatives
Foster a working environment which enables our people to be the best they can; achieve retention targets of over 80%, define and execute management best practice in terms of performance and talent management, coaching and leadership and monitor management effectiveness through measurement of a common set of goals
Act as a subject management expert for key projects when required
8+ years of financial services industry experience, coupled with tenure in operations management roles and with experience of managing large teams in excess of 20 people
Experience of tracking to a finance and headcount plan
Experience of managing out-sourced and off-shored functions
Must be a confident leader -- possessing a strength of personality and intellect to gain the respect of demanding stakeholders and partners
Must have a collaborative and participative management style. Professionalism, sensitivity, discretion and sound decision-making skills allied with the ability to interact at senior level are essential
Ability to work in a deadline driven environment, prioritizing and multitasking well under pressure
Excellent written and oral communication skills -- as well as superior influencing and relationship management skills
Seasoned manager with extensive product knowledge, function expertise or proven leadership skills,

Cib-transaction Processing Manager Resume Examples & Samples

Assist the Transaction Processing Manager in the management of the team and in the oversight of day-to-day BAU operations
Ensure accurate trade processing, review and reporting in accordance with the established work practices and procedures of the Transfer Agency Group
Accurately record money movement and reconciliation of the same in accordance with the established work practices and procedures of the Transfer Agency Group
Carry out Anti-Money laundering (AML) checks whilst displaying a comprehensive knowledge of the established practices, processes and procedures of JPMorgan including in-depth industry awareness
Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner for submission to the Oversight Team
To co-ordinate with the HK Oversight Team in conjunction with clients and internal stakeholders the quarter and year end process timetable and ensure all items are completed accurately by the deliverable date
Provide support to Oversight Team through investigation and analysis and provision of relevant data, to resolve client queries, as required
Lead and/or participate in internal and external projects
Ad-hoc tasks as directed by the Manager
1-3 years relevant Financial Institution (FI) experience is required. Transfer Agent experience is preferred
1 - 3 years people management experience
Comprehensive working knowledge of Transfer Agent administration systems
High proficiency in MS Excel
Previous experience on relevant FI systems
Relevant Tertiary Degree

Cib-transaction Processing Manager Resume Examples & Samples

Willingness to take ownership and responsibility to accomplish goals
Effective delegating, planning and time management skills to meet strict deadlines and team objectives
Thorough knowledge and experience in payment, deposit and/or liquidity products for both foreign currency and RMB business
Familiar with local regulations and requirement on regulatory reporting (AML, BOP, RMB Cash services, etc)

Cib-transaction Processing Manager Resume Examples & Samples

Maintain effective and standard operational processes
Manage relationship with internal clients, anticipate needs, take feedback, run conference calls
Take responsibility for the quality of work submitted and ensure that the highest standards are maintained
Manage the performance management cycle- Objective setting, development and career planning, performance appraisal and reward & recognition
Develop and maintain written procedures and training materials as necessary
Manage projects and conduct User Acceptance Testing for enhancements to current systems or migration to new system
Ability to develop, implement and maintain effective and standard operational processes
Ability to monitor and actively prioritise workloads
Graduates with a minimum of 7 years experience in a bank, financial services, compliance, risk management or other service sector environment OR Qualified professionals (e.g. CA, ICWA, and MBA) with 5 yrs relevant experience
Strong Interpersonal skills. Should be able to communicate at all levels
Behavioral skills, Leadership, Problem solving and time management
Strong planning, negotiation and analytical skills
Excellent business writing and verbal English communication skills
Assertive and self-confident
Good delegation skills

Cib-transaction Processing Manager Resume Examples & Samples

Graduate with Minimum 2 years - International Payment Processing Operations or Fresh
Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a backoffice operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial
Working Knowledge of SWIFT & international payment conventions & practices is preferable
Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player
Strong PC and analytical skills

Cib-transaction Processing Manager Resume Examples & Samples

Oversee Monitoring of Systems, Links and Transmissions
Manage Level 2 Alerts and Incidents
Initiate and Manage Incident Management process for any incidents that may impact the business
Update & Manage PAC Tickets
Initiate, Chair & Manage Bridge Calls
Engage with LOB Management, Production Support and other Technical support groups to resolve and remediate alerts and incidents
Notify upstream and downstream impacted operation managers of business impact
Initiate and manage robust staffing schedule across centres
Encourage best practice sharing across sites to foster continuous improvement
Conduct regular process assessments tests to maintain excellent knowledge levels across the team
Coordination with other Command Centre Operation teams
Provide overall supervision / leadership to the staff during
Excellent written & oral communication skills
Good Interpersonal skills to be able to communicate internally & externally and at all levels
Demonstrates accountability and concern for quality of work
Experience of working as part of a Global team

Cib-transaction Processing Manager Resume Examples & Samples

Accuracy in processing in line with Standard Operating Procedures with no errors
Respond to routine queries/complaints
Navigate systems quickly and accurately
Perform all work in accordance to department procedures and within productivity processing and quality standards
Communicate with supervisor on problematic transactions or exceptions
Must be able to work under pressure & deadline driven environment
Must be very detailed oriented and analytical
Analytical with ability to quickly assess situations and resolve complex issues

Cib-transaction Processing Manager Resume Examples & Samples

Manage and lead Trade Finance Operations
Responsible for the maintenance of internal quality and operational processes
Work with the subject matter experts to analyze, interpret and manage international trade data, such as Customs Rules & Regulations, Trade Documentation, and Export & Import
Work with departments across JPM GTS to ensure the full and comprehensive set of processes and procedures is in place in all locations. Works closely with Operation Supervisors and Managers and with other groups to capture data and build reports
Drive efficiency into the system by continuous improvement of the existing work methodology and increase productivity by bringing Best Practice
Develops Business Scorecard and monitor the operations performance vis-a-vis the benchmarks
Manage the 360' engagement with People, Peers, Managers and stakeholders (including partners)
Lead the team towards higher performance and building SME's and developing future leaders
Seek outopportunities to drive efficiencies within Operations
Support and adhere to the Quality Operating System and its objectives by generating metrics, root cause analysis, and corrective/preventative actions to achieve continuous improvement
Monitor the quality level for all aspects of individual or team projects and ensure that quality issues are properly addressed and resolved
Mentor, coach, and develop staff members
Essential Skills & Experience -- include specifics regarding academic/ professional qualifications (e.g. degree, university, results), # yrs total and # yrs relevant work experience, relevant employers, relevant experience (nature of work/ job functions)
Minimum 6-8 years Trade operations experience
Thorough knowledge of UCP 600, ISBP, Boycott regulations, OFAC compliance
Graduate /Post graduate with minimum 6-8 years of experience
Should be willing be work in flexible and service clients across the globe
Hands on experience in Trade Finance Operations
CDCS certification
Should be a self motivated and enterprising individual
Strong communication skills with relation management skills
Good documentation and presentation skills
Should have an ability to analyze processes and identify improvement areas and suggest action plan
Should be able to think through problems, manage crisis situations and motivate people
Should have a positive attitude towards work and willing to learn and contribute to the business
Hours of Work / Shift Timings inIndia?

Cib-transaction Processing Manager Resume Examples & Samples

Interact with global location managers in an effective and professional manner
Responsible for Performance Management process. Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment
Experience and a strong working knowledge of various aspects of Global Funds Transfer

Cib-transaction Processing Manager Resume Examples & Samples

Manage day-to-day operations, ensuring complete, timely and accurate submission of all deliverables
Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner, for submission to the Oversight Team
To co-ordinate with the Oversight Team in conjunction with clients and internal stakeholders the quarter and year end process timetable and ensure all items are completed accurately by the deliverable date
Provide support to the Oversight Team through investigation and analysis and provision of relevant data, to resolve client queries as required
Maintain and update Standard Operating Procedures as required
Preparation of service level documents
Ad-hoc tasks as directed by the Head of Transfer Agency/senior management
Active participation in JPMorgan Performance Management and Staff development programs
A minimum of 7 years relevant Financial Institution (FI) experience is required. Transfer Agent experience is preferred
More than 5 years people management experience
High proficiency in MS Office

Cib-transaction Processing Manager Resume Examples & Samples

Working with global cross functional teams include BOU Operations, Finance, Financial Controllers, Client Service, Relationship Management, Product and Sales, and Technology to improve the client experience
Work in partnership with these same cross functional teams to ensure timely resolution to client inquiries, invoice production root cause analysis, escalations and operational workflow enhancements
Work closely with relevant areas both internal and external to BOU to drive billing process improvement, inquiry reduction and reduction of outstanding accounts receivables
Research inquiries and address difficult issues escalated both internally and from external partners
Develop and improve operational reporting and key performance indicators for global fee billing
Develop and distribute reporting which will be utilized to improve timely resolution of client inquiries
Work to analyze billing issues and related root cause to drive permanent solutions, processing efficiencies and automated solutions in a strong risk and control environment
Work in partnership with relationship management teams to communicate BOU's best practices and processing controls; assist in new process training and the development of educational tools to enhance interaction with BOU
Lead projects which requiring the establishment of operating procedures, team goals and process improvements
Represent BOU at various meetings with all levels of the organization and senior management
Manage team members as needed, including administrative functions and performance management
Bachelor’s Degree, preferably in Finance, Accounting, Technology or Management
Must be proficient in Microsoft Office suite: Excel, PowerPoint and Word; MS Access knowledge a plus
3 - 5 years experience in managing back-office operations and processes, preferably customer billing, accounts receivable and GL standards
Previous experience with securities operations, brokerage and/or custody operations a plus
Strong analytical, problem solving and solutions management skills
Experience in root cause analysis, process design investigation, process failure review and prevention
Ability to lead and direct projects and meetings; demonstrated abilities to influence and negotiate with peers and more senior professionals
Strong leadership skills, initiative, self-starter, problem solving skills and results oriented demeanor
Ability to adapt to a fast paced environment
Strong organizational and time management skills; ability to manage multiple and conflicting priorities in a global environment
Exemplary customer service focus and skills
Strategic thinker with ability to address future state requirements, forward thinking mindset, focus on operating controls
Ability to interact comfortably with senior management across a global environment
Ability to create partnerships across functional lines of business and subject matter experts

Cib-transaction Processing Manager Resume Examples & Samples

Overall 12+ years of relevant experience with 5 or more years in Project management
Deep knowledge of Project Management and/or Systems Development Life Cycle
Experience in delivering end-to-end technology & client implementation solutions/projects
Project Management Certification will be an added advantage
Strong MS Office suite skills (i.e., Word, Excel, Access, Visio, PowerPoint, MS Project)
Excellent leadership, organizational, and time management skills
Ability to manage multiple and conflicting priorities
Ability to influence and direct activities of resources outside of direct control
Excellent written, verbal and presentation communication skills for various levels of audience
Demonstrated ability to manage multiple projects at the same time with focus on implementation and fully accountable to results under tight deadlines
Ability to produce clear documentation and reports that can be easily understood by both technical and non-technical audience
Ability to work in a fast-paced, multi-task environment
Ability to interact with a diverse population of both technical and non-technical employees
Flexibility with the ability to adapt and evolve with changes in priorities, project directions and software development procedures

Cib-transaction Processing Manager Resume Examples & Samples

Monitor the Repair queue’s for NY Branch
Responsible for all administrative activities for both the process’s
List down and meet all the KRI’s and KPI’s of the process’s
Mailbox monitoring
Monitoring transaction activity and control settlement timeframes for fund transfers

Cib-transaction Processing Manager Resume Examples & Samples

Knowledge of Prime brokerage / Clearing business and the regulations relevant to these business in the US/UK market
Encourage and practice efficient cost management
Migration experience preferably US or UK
Operational subject matter expertise preferred e.g. – CMTA, Floor Brokerage, Cash Equities, Agent Bank Fees, TLM, OTC Brokerage MIS reporting etc

Cib-transaction Processing Manager Resume Examples & Samples

Project Management Certifications – PMP, Prince2 etc
MS-Access Database SQL Coding
Data Analytics & Presentation

Cib-transaction Processing Manager Resume Examples & Samples

Ensuring that all SLA for operations are met
Ensuring High Level of Accuracy in line with SLA
Managing all the administrative and al activities for the team
Ensuring tight controls on Costs and Budgets
Setting the broad goals and Directions for the team

Cib-transaction Processing Manager Resume Examples & Samples

Securities industry expertise and adaptability to learn and embrace J.P. Morgan’s operating model
Client centric focus and serve as a trusted partner and key advisor to the business and clients by providing exceptional service and ownership
Consultative in approach, understanding and anticipating client and business partner needs and proactively delivering solutions
Continuous improvement and change management mindset, questioning conventional ways of managing the business and driving change to improve processes and the client experience
Self accountable and takes ownership of the client experience at the highest level through the delivery and follow-up on daily product deliverables and special initiatives and the management of multiple deadlines
Executes and delivers on strategic and tactical plans, including automation and process reengineering initiatives, with an ability to anticipate and overcome barriers
Analytical and creative thinker who proactively seeks out best practices, anticipates clients’ future needs, and collaborates on ideas with others
Proactive and responsive communicator, maintaining frequent contact with clients and business partners, listening to understand needs, and taking ownership of incoming and outgoing messages. Verbal and written communication is tailored to the audience and crafted based on feedback and cues from others
Self motivated and thinks independently to take ownership of client and business requirements, seek input from client and others, and then initiate change. Maintains an entrepreneurial spirit and acts as if firm’s goals and objectives are their own and measures own performance against business objectives
Develops self proactively by formulating training and career development plans that incorporate required product, market, process and technology capabilities across all business groups that service clients
Bachelor Degree - Accounting, Finance, Management, or Business preferred
Technology background with experience in systems analysis and business requirements a plus
2 – 4 years operational management experience; and/or back-office operations and processes
Strong leadership skills, initiative, self-starter, and results oriented demeanor
Strategic thinker with ability to address future state requirements, forward thinking mindset
Ability to create partnerships across functional lines of business and subject matter expert

Cib-transaction Processing Manager Resume Examples & Samples

Processing of Dividends and Coupons across a variety of markets and funds
Ensure all income events are captured by the entitlement date
Production of daily reconciliations and clearance of breaks
Daily liaising with Middle Office, Custodians and Fund Managers
Investigation and resolution of all income related queries
Be proactive in seeking alternative, efficient and cost effective methods to improve current processes
Participation in specification, design, user testing and implementation of new business requirements
Continued review and implementation of standard operation procedures within the team
Investigation, clearance and reporting of break volumes and outstanding breaks
Prepare various KPIs on a daily, weekly and monthly basis for senior management
Support internal and external audits and resolve all queries
Perform ad hoc tasks when required
Technical Skills: Must have advanced Microsoft Office skills: Excel (Including in cell formula, graphs, Pivot Tables, Vlook up, and experience of using Macros), Word, Access and PowerPoint
Experience on Securities Operations at least 5 years
Reconciliation Skills: Must have reconciliation experience, and able to reconcile and investigate discrepancies
Previous experience of gathering and manipulating data for route cause analysis of management information statistics (MIS)
Proven ability to drive processes, indentify process improvement and implement process improvements
You must be able to give examples of your reconciliation and problem solving skills and experiences
Track record in working in a fast moving environment with the experience of picking up new processes quickly and efficiently
Demonstrate experience of multi-tasking and effective time management
Experience of communicating and presenting effectively to senior management
Relevant degree education preferred, however, non degree candidates with a proven track record in a similar role will be considered
High degree of accuracy and a good eye for detail
Financial Services background would be preferred, ideally within a Custody or Investment Bank environment
Previous experience of delivering / executing projects
A flexible proactive attitude towards work is required, as the individual must adapt to the needs of the business

Cib-transaction Processing Manager Resume Examples & Samples

Provide hands on leadership to the IB Asset Servicing team and oversight to the US domestic custody operations based in Bangalore in Bangalore and
Ensure day to day operations are managed within the key operational parameters determined
Build a path to standardize and integrate practices between the custody and investment banking operations within the asset servicing utility
Identify and lead identification of technology and process change requirements to help the team perform tasks efficiently and within control parameters
Represent the India IB Asset Servicing team with global stakeholders
Be a strong member of the department leadership to motivate and support team
Communicate and influence behavior upstream and with partners to improve results
Candidate should possess strong knowledge of Banking operations preferably in the Asset Servicing space
Leadership skills to motivate and bind a team across geographies
Adaptable to change and ability to manage change
Relationship building with diverse groups and senior executives
Systems thinking
Proficient in MS office package (Word, Excel, PowerPoint and outlook)
Assertive and self-confident, comfortable when interacting with senior management
Communication – Is organized, clear and confident in written and oral communications. Actively engages in discussions offering expertise, opinions and advice
People management: Manages his human resources with active engagement and develops key talent. Leads by example
Teamwork – Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues; initiates and is responsive to requests from other products, regions, etc.)

Cib-transaction Processing Manager Resume Examples & Samples

Provide direction and monitor deliverables on a day-to-day basis to ensure that SLAs are consistently met
Perform review/validation of work performed by staff
Review metrics and end-of-day outstanding inquiries, maintenance requests,etc
Handle first level of escalation
Perform controls monitoring, including weekly and monthly testing
Perform SOP reviews and make updates if necessary
Provide training to new hires
Monitor and evaluate individual staff’s performance
Perform coaching and performance reviews with staff on a regular basis
Handle attendance and leave monitoring
Identify and propose process and systems enhancement to achieve efficiency
Participate or lead projects related to process improvements or system enhancements
Graduates / Post graduates in Accounting, Finance or related courses
Eight (8) to Ten (10) years of work experience; with 3-5 years of People Management role
Excellent written & verbal English communication skills
Strong process management and control discipline in a high volume, high dollar value environment
Experienced in implementing projects or initiatives such as new applications, systems enhancements, process improvements, policy or regulatory changes
Experienced in multiple disciplines/functions and in banking/financial industry is an advantage

Cib-transaction Processing Manager Resume Examples & Samples

Performing various control functions to ensure trade values in risk management are in sync with Risk, PNL & downstream applications
7-8 years in a Derivative Operations (Middle Office / Back Office) role
Build strong working relationships across global cross functional teams, including Front Office
Ability to manage a team of high achievers with diverse experience and skill sets. Successful in team environments with matrix reporting structures
Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members
Can operate effectively in a dynamic environment with tight deadlines
Control mindset to identify process control gaps, prioritize & mitigate operational risk
Analytical mindset and high attention to detail
Ability to manage internal clients & stake holders
Problem solving skills and ensure quick resolution by coordinating with relevant groups
Graduate with 7+ years of experience, with alteast 5+ years in an investment banking environment, preferably in Middle Office / Trade/Sales Support
Degree holder in Finance / Economics or other related disciplines (preferable)

Cib Transaction Processing Manager Resume Examples & Samples

Monitors all relevant Management Information System data ensuring all issues have been resolved expediently
Masters Degree (e.g. CA, ICWA, and MBA) with 5 years of post qualification experience or Graduate with Minimum 7 years of work experience in a financial institution. Should have the experience of managing a team of over 20-40 employees
Working knowledge of various aspects of International Payment Processing &/or Investigations Operations

Cib-transaction Processing Manager Resume Examples & Samples

Interpret data, analyze results using statistical techniques and provide ongoing reports
Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
Acquire data from primary or secondary data sources and maintain databases/data systems
Filter and “clean” data, and review computer reports, printouts, and performance indicators to locate and correct code problems
Work closely with management to prioritize business and information needs
Locate and define new process improvement opportunities
Proven working experience as a data analyst
Technical expertise regarding data models, database design development, data mining and segmentation techniques
Strong knowledge of and experience with reporting packages
Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, etc.)
BS in Mathematics, Economics, Computer Science, Information Management or Statistics

Cib-transaction Processing Manager Resume Examples & Samples

Screen Payments / SWIFT Messages in accordance with OFAC Policies, procedures, & practices to ensure compliance with laws and regulations
Work in tandem with Onshore OFAC Screening team and the Compliance team
Interface with compliance for clarifications & additional information
Actively participate in Improvement initiative projects/programs
5+ years experience in OFAC Screening
Strong Analytical & investigative skills required
Highly organized & Detail-oriented with the ability to work under pressure and high volume environment within tight deadlines
Individual must be a self starter with the ability to handle multiple tasks at one time

Cib-transaction Processing Manager Resume Examples & Samples

Payments related to Margin, fees and Commissions at Entity & Currency level
Nostro Reconciliations for all cash movements Liaising with the counterparts on a regular basis
Adherence to controls and compliance requirements
Client Onboarding to various trade flow systems for FX and CDS Prime Brokerage
Limits set up and maintenance on various ECN trading platforms like Reuters, EBS etc
Reference data maintenance on various front end systems
NOP Limit data maintenance for CDS and FX PB Clients
Reporting and Analysis, Query handling and projects
Establishing and maintaining excellent relationships with the Business partners as well as the people in the Client support groups
He/she performs daily/monthly activities for Brokerage clients/Brokers by generating invoices and sending to Brokers/clients for payment collection
He/she performs daily/monthly activities for Brokerage by reconciliation of invoices and processing payments to Brokers
He/she needs to quickly gets familiar with the Payment & billing procedure for invoices
Graduate with at least 6 + yrs of experience, preferably in back office operations with exp in people management
Self-Directed: be an independent contributor who is comfortable working in a self-directed environment
Analytical and detailed: strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy
Strong people management skills & ability to motivate the team at all times
Motivated: Displays drive, energy and enthusiasm. Results driven individual with a proven track record
Must be a Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus. Must be highly reliable, trustworthy, honest, and commitment oriented
Drive results through people, communication, influence and interactions
Be comfortable with change, ambiguity, debate, conflict, experimentation, and informed risk taking
Flexible attitude towards working hours due to the demands of the working place
Solid intellectual capacity for process improvements
Excellent Client focus and Customer care working practices
Strong time management skills required to meet exchange and front office deadlines
Keeping management informed continuously of any issues

Cib-transaction Processing Manager Resume Examples & Samples

Work with departments across JPMGTS to ensure the full and comprehensive set of processes and procedures is in place in all locations. Works closely with Operation Supervisors and Managers and with other groups to capture data and build reports
Well versed in document checking under letter of credit ( Mandatory)
Capable of taking decision on document checking discrepancies
Has good knowledge of ICC opinions and case study’s

Cib-transaction Processing Manager Resume Examples & Samples

Work closely with the stakeholders to understand business requirements and advise business on options, risks, and costs associated with requested efforts
Work with our technology partners to define future state document management, and reporting architecture
Lead the business modeling aspects of engagements, drive execution and support the meeting of project milestones
Provide business and data analysis to large, cross line of business initiatives; analyzing and documenting key business discussions and requirements, managing timelines, tracking action items and other project related materials
Manage communication of status updates to stakeholders through presentations and reports used in different forums
Partner with stakeholders, providing guidance and analysis, helping identify and escalate issues/risks/dependencies and facilitating communication across teams
Assist with coordinating working group meetings, setting the agenda, preparing meeting materials, documenting minutes and ensuring clear ownership of action items
Analysis and documentation of both functional and non-functional business requirements
Review project materials at all stages of project development lifecycle - current state process flows, business use cases, gap analyses, functional specifications, test plans and test scripts, and user training materials with stakeholders and coordinate sign offs of deliverables
Resolve high level conflicts by making broad decisions, or negotiating with affected senior management
Validation of technical deliverables to meet those requirements
Strategy and execution of testing
Ability to interact with multiple senior stakeholders in business and technology and build consensus
Experience in full systems development lifecycle from project initiation, requirements definition, user acceptance testing through implementation
Ability to work with virtual globally dispersed project teams
Strong analytical skills and writing skills, to include solid experience in writing functional specifications
Strong Microsoft Powerpoint, Project, Visio and Excel skills
Knowledge of and experience with testing systems such as Quality Center

Cib-transaction Processing Manager Resume Examples & Samples

Managing a team of 25 professionals in custody middle office – Trade settlements and fails mgmt
Ensure accuracy in processing in line with SOPs with no errors
Identify & escalate and handhold all error/exceptions on identification
Manage internal and external queries/complaints
Manage Audit for functions performed in India
Work Effectively with Internal Stakeholders (Product, Risk, and Compliance) to implement major market /system changes or reforms
Experience in Capital market operations mainly across Custody function involving FX / Custody Trades / Asset Servicing / Middle Office / Settlements function
Experience in managing managers / team / global stakeholders
Should have logical understanding of the domain/process and should have broader view of the entire function / Industry
Experience and Ability to manage pressure / high volume / volatile market situations
Flexible to work in Night shift (late US)
Positive and can do attitude / high energy level
Strong understanding of trade lifecycle across regions
Understanding of the role of exchange, depositories and market agents
Experience in a settlements role preferably within the Custody domain will be helpful
Hands on knowledge of market exceptions in EMEA, Middle East and LATAM markets will be added advantage

Cib-transaction Processing Manager Resume Examples & Samples

Maintain oversight of daily controls and reconciliation functions for derivative & cash trades
Investigate exceptions and liaise with multiple teams across Front Office, Middle Office, Back Office and technology teams to get the exceptions resolved
Perform root cause analyses on new issues or control gaps
Escalate issues for any urgent matters or assistance
Overseeing the data gathering process, analyze the data and report MIS utilizing the various data source
Produce time sensitive daily reports with actionable data to Front Office, Middle Office or Back Office for break resolutions
Provide detailed business control metrics to management on a daily basis
Build and maintain strong working relationships with all global teams and be an SME on Reconciliations and Controls
Continuously participate in projects involving; new product rollout, new system implementation, process improvements, etc
Ensure all controls and checks are completed on End of Day
People management and ability to drive large program initiatives
Proven management record
Strong product knowledge; thorough understanding of the end to end transaction cycle for derivative products
Excellent verbal and written communication skills. Individual should have been in a role that required daily and extensive communication directly with FO Sales & Marketing groups
Ability to work in a high pressure environment with time critical deliveries
Excellent time management skill and ability to prioritize work effectively
Proactive in problem solving and developing solutions
Ability to respond to a changing environment
Be innovative and suggest system improvement capabilities
Ability to multi task, ensuring the trades are booked correctly, breaks are resolved and MIS being sent to managers on deadlines
Solid business judgments and positive attitude
Creates and/or contributes to an environment of collaboration and mutual responsibility
Good understanding of downstream impact of actions undertaken, particularly the requirement for strong and timely controls throughout the life cycle of the trade
Graduate with 8-10 years of experience in an investment banking environment, preferably in Middle Office / Trade Support
Strong proficiency with PC software. Knowledge of MS VBA and SQL would be an asset

Cib-transaction Processing Manager Resume Examples & Samples

Project manage the delivery of trading application across derivatives asset classes
Managing timelines, milestones, risks arising during the project phase
Providing the SME expertise to lead the team across the Derivatives Domain & the stack of applications used. Actively work with Technology to get the build done
Take care of requirements gathering, analyzing them, getting that signed off etc
End to End Test management involving creation of Test strategy, Test plan & test cases, automation scripting, defect & Gap analysis, leakage analysis etc
Management of business user’s expectations
Provide sign-off that changes can be promoted to production
Resolve escalated Risks, Assumptions and Issues management
Generate overall test completion report summarizing test progress, execution and results
Adhere to bank’s internal processes (configuration management, change control, access to data & systems etc)
Actively seek and apply Process Improvements across the project
Delivery management through vendors and internal entities like data centers, development teams
Formal training in Project Management, a plus
Experience in FX, Derivatives, finance, banking domain, a plus
8+ years experience total exp (2+ years in managing a project / implementation team.)
Hands-on experience with Microsoft office suite and the windows desktop
Familiar with major relational database management systems Oracle, Sybase and SQLServer
Knowledge on python scripting & Hydra databases is a plus
Familiar with major technology operating systems like Unix and Windows
Good communications skills, written and verbal
Strong delivery focus backed with good management, communication, leadership, interpersonal and influencing skills. Ability to work in matrix environment
Experienced in managing stake holders across business units and functions, organizations and geographies
Proven ability to deliver under pressure and demanding deadlines
Ability to translate ambiguously defined objectives into concrete actions and deliverables and manage their execution. Ability to look beyond stated objectives

Cib-transaction Processing Manager Resume Examples & Samples

Communicate with various cross asset operational teams and technology to ensure everyone if aware of the regulatory change landscape
Detailing business requirements to allow each line of business to establish the functional/build requirements for their area to comply with new regulations
Provide recommendations to enhance current processes and control environment
Influence the industry and regulators on the shape of the legislation through industry working groups
Fair amount of experience in financial services, operations or technology with a strong focus in change management and project management
Previous experience in large strategic programs
Understanding multiple asset classes within Securities, ETD and OTC Derivative products (Credit, Rates, FX, Equities and Commodities) and/or multiple reference data domains (Instrument, Counterparty, Common)
Logical and structured approach to planning and problem solving and decision-making
Very strong analytical, prioritisation and organisational skills
Ability to communicate confidently and influence internal and external stakeholders
Risk and controls awareness
Good MS Office skills – Excel, Word, Visio and PowerPoint

Cib-transaction Processing Manager Resume Examples & Samples

Manage standard PDF deliverables through out the life cycle of a Release / Project including developing and producing artifacts that support- scheduling, risk, roles, resource estimates, communication, change control, issue management, etc
Directing and setting priorities, monitoring and reporting; coordination across multiple applications within the release for certain aspects of the project like testing calendar, implementation and reporting
Resolves conflicts by demonstrating leadership and appropriate decision making competencies with the resources (direct or indirect) assigned to the project effort
Promoting an ongoing dialogue across the Release and ensure that status is effectively collected and presented
Ensure requirements submitted for the Release are executable; all necessary tools to test have been requested; understanding is established on how to test and validate once in production
In depth understanding of the business units effected by assigned projects
5 to 7 years of JPMC work experience preferred
Must be familiar with Project Management discipline and methods
Formal accreditation in Project Management method (i.e. PMP) preferred
Treasury Services / Banking experience a plus; TS Billing experience preferred
Broad experience in an Operational, Technology or Business Project Manager role preferred
Able to operate independently, follow tight deadlines, organize and prioritize work within a matrix management environment
A pragmatic collaborator with strong communication and facilitation skills
Proficient level knowledge of Microsoft suite of tools (including Project, PowerPoint and Visio)

Cib-transaction Processing Manager Resume Examples & Samples

Detailed process evaluation & documentation standards
Milestone tracking & problem solving
Follow governance model to automate business processes
Manage team of automation experts
Expertise in process evaluation
Must be detailed oriented with strong organizational and communication skills

Cib Transaction Processing Manager Resume Examples & Samples

Investigating trade break queries raised by Operations, analyzing trade booking /recaps, amending trades in risk management & working with Front Office to assess PNL impact
Drive firm wide & industry projects (Dodd Frank, Clearing etc) by partnering with project leads
Review key metrics to measure controls, workflow capacity, system & team efficiency
Generate efficiencies by reviewing existing processes, improving STP & increasing capacity
Manage day-to-day processes across staff members including providing regular feedback, performance reviews and career development opportunities
Strong product knowledge; thorough understanding of the end to end transaction cycle for Rates derivative products
Partnering with global & local partners on projects, efficiency and business change (new products, industry change)
Ability to drive results through a "hands-on" approach
Ability to multi-task effectively to met tight dead lines
Ability to negotiate & influence at appropriate levels
Flexibility to work global hours and willing to travel

Cib-transaction Processing Manager Resume Examples & Samples

Repair of electronic/manual wire transfer instructions for USD currencies
Update changes to client information on the Global applications used by function
Process Manual instructions received on fund / wire transfers for global currencies
Review, research and dispose of Funds Transfer by crediting client accounts or returning funds to remitting bank
Review and process accounting for compensation claims on behalf of clients
Review and process accounting of "other bank" charges against client transactions
Manage team queries & escalations
Manage Team Performance & Metrics
Graduate with Minimum 2 years - International Payment Processing Operations
Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial

Cib-transaction Processing Manager Resume Examples & Samples

Assist in creating business cases
Gather business requirements
Write user stories / use cases
Translate and simplify requirements
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plans to monitor and track progress
Report and escalate to management as needed
Successfully manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Create and maintain comprehensive project documentation
Knowledge of program management concepts
Knowledge of client groups and/or issues related to the program area
PMP certification is a plus
Experience in the financial markets
Bachelors or Master’s degree in Finance, Information Systems, or a related field
Proven working experience in project management in the information technology sector
Strong work ethic, self-starter who is creative with a ‘can-do’ attitude
Ability to handle multiple projects simultaneously and independently, while maintaining a high degree of communication and escalation
Team player comfortable working in a fast-paced environment
Excellent problem solving skills – as well as written and verbal communication
Quick learner with strong attention to detail
Ability to work with tight deadlines
Organization skills, be able to prioritize task base on priority level
Excellent client-facing and internal communication skills
3 to 5 years experience in a Business Analyst and/or Project Management role, preferably within a large organization
Experience in the financial services industry a plus

Cib-transaction Processing Manager Resume Examples & Samples

Provide independent valuation services to internal and external clients across a spectrum of OTC derivative products including credit, equity, interest rate, FX, inflation, commodity, and volatility / variance derivatives
Responsible for daily market data capture, validation, and calibration across all data types required for modeled valuations including quantitative and qualitative adjustments
Responsible for producing and analyzing valuation movements within client portfolios on a daily basis. For some clients, this will also involve comparing and analyzing OTC valuations across multiple sources and the candidate should be able to clearly articulate the cause of any valuation differences
Assist with the roll out / support for new derivative products from a valuation and lifecycle management perspective including benchmark and back-testing as part of the model validation process
Establish and develop strong relationships with both internal and external clients
Assist with the on-boarding of new clients and products
Resolve ad-hoc issues, including queries related to third party valuation, procedures and processes
Work with VCG Product Development team with the New Instrument Development process
OTC Derivative knowledge across all asset classes, including sensitivity analysis (pv01, delta, gamma, vega, theta, rho, etc.) and how these are generated and used to analyze OTC valuations
Previous Middle Office or Trading Desk experience (2-3 years) with a background in derivatives essential
A proactive approach to problem solving, logical thinker with a good mathematical background
Strong working knowledge of derivatives systems and vendors (Calypso, Bloomberg, Reuters, etc.)
Outstanding ability to solve both conceptual and practical problems involving systems, analytics, and process flows
Quick learner; both in technical derivatives knowledge and systems
Ability to thrive in a fast-paced environment and self-motivating
Working knowledge of a programming language (VBA, SQL, Matlab, etc.) is a plus
Client-facing experience a strong benefit
CFA / FRM, or progression towards, would be extremely positive

Cib-transaction Processing Manager Resume Examples & Samples

Gain a strong understanding of current Operational models and associated priorities for change
Build a strong working relationship with the business and other stakeholders across multiple lines of business
Participate in the high level design of solutions with stakeholders then manage them to completion
Working closely with functions across J. P. Morgan globally and market partners to define the current process, system and organizational landscape, key pain points and opportunities for cost and efficiency savings
Working with Products, Technology and Operation organisations to analyse the current operating model and define the target business operating model
Working with Change and projects to develop an architecture roadmap which articulates how the project portfolio implements the target state architecture
Eliciting and analysing large quantities of data to identify trends and areas of opportunity to help support recommendations
Developing and documentation of business flows benchmarking against firm wide operating models
Communicating regular status updates to senior management within the Business
Coaching junior team members and managing their contributions to the group’s wider objectives
Working business knowledge of one or more areas of a Corporate and Investment bank with a good understanding of trade lifecycle, finance or risk is required. Familiarity with wider financial services landscape, including regulation, utilities and vendors
Previous experience of large strategic programs from an Investment Bank, Corporate Bank or Management Consultancy background desirable
Prior experience of project delivery, business analysis is a key requirement
Expertise in data analysis and manipulation to support hypothesis generation
Proficiency in Excel and ability to clearly storyboard using PowerPoint is essential
Partners well with other groups sat outside of the team’s reporting line; excellent interpersonal skills
Ability to communicate clearly and confidently across multiple aspects of the organization at all levels; confidence in communicating with management
Solid awareness of controls and risk management protocols
Self-starter with ability to manage own workload and deliverables
A good understanding of the different types of interest rate, equity and credit derivatives
A good understanding of Fund Accounting

Cib-transaction Processing Manager Resume Examples & Samples

Gather, understand and document business requirements (BRDs, Functional Specifications, etc.)
Work closely with the technology team to explain the requirements; test the solution developed by them and also perform UAT in close coordination with Operations Leads
Interact with other Tech teams for inputs and enhancements to their systems
Managing the project end-to-end; ensuring quality output within prescribed timelines
Communication of progress to senior management & timely escalation of issues
Liaise with technology and operations globally to understand potential re-use
Adherence to key control/regulatory/audit standards
Graduate or Post-Graduate (preferred) with 4-8 years experience in operations and MIS reporting
Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, including product, process and system knowledge. Sound knowledge of the trade lifecyle

Cib-transaction Processing Manager Resume Examples & Samples

Drafting/Authorizing of Legal confirmations. Manage nonstandard confirmations
Take on additional responsibility and support the VP
Understand legal aspects relating to Derivatives confirmations
Building and sustaining, strong working relationships with internal Lines of Business within Operations, Middle Office, Front Office and internal Counterparts
Generating MIS
Identifying incorrect booking practices and educate Middle office
Ensuring that all issues are investigated and resolved in a timely manner as per Business Standards
Understand and ensure compliance with control and regulatory requirements
Must be able to; handle a high level of complexity in their product coverage; be able to shift gears with relative ease; be flexible enough in shifting workload in accordance with changing priorities
Ability to multi-task in a constantly changing, global, virtual team environment
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The candidate must be a motivated individual who is capable of helping building partnership inter/intra teams
The individual must be able to: handle a high level of complexity in their product coverage, be able to shift gears with relative ease, be flexible enough in shifting workload in accordance with changing priorities and be comfortable dealing with a stressful and fast paced Trading environment
The candidate should be flexible to work in all shifts
Graduate with 4- 6 yrs of experience
Experience/working knowledge of Derivative products
Quasi Legal background would be an added advantage
Should be willing to do all Shifts

Cib-transaction Processing Manager Resume Examples & Samples

CA/CWA/CISA/MBA with 3-4 years / Graduate or Post-Graduate with 4-5 years experience in operations
Strong business knowledge i.e. Investment Banking business including product, process and system knowledge
It would be an added advantage to have below

Cib-transaction Processing Manager Resume Examples & Samples

Ability to understand the product delivery keeping in mind the client experience
Partner with business managers to identify areas for operational improvements and gain their support and sponsorship for implementing initiatives
Participate in a defined programme work stream globally or within a location/region, from current to a future state and through implementation
Perform detailed analysis of current processes using existing Lean/Six Sigma methodologies and tools
Provide value added analytics and reporting including E2E process reviews, Client enhancement opportunities, skill variability analysis, capacity management, performance metrics, analysis of risks and opportunities
Conduct reviews with internal Clients to report on performance, discuss issues and propose solutions
Knowledge on Capital markets, Finance and Banking, Financial and Market products
Proven Project Management, planning and organizational skills with the ability to prioritize workloads
Proactive and creative approach to problem solving and the ability to utilise initiative taking the lead on decisive creative solutions
Good analytical skills with a pragmatic 80/20 approach and strong hypothesis driven
Ability to develop robust business cases
Excellent communication, facilitation (workshops), negotiation and influencing skills with the ability to build strong partnerships at all levels within the organisation
Ability to develop and facilitate executive level presentations
Strong team player with effective coaching, training and mentoring skills. Demonstrated commitment to personal/people development
Values Diversity: Demonstrates an appreciation of a diverse workforce - appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success
Proven ability to take action above and beyond what is required
A flexible approach to work with the ability to accept and champion change
Ability to work to tight deadlines and to prioritise a large number of conflicting and frequently changing priorities
Ability to understand and fully leverage systems quickly and effectively
Strong IT skills including MS Excel modelling and PowerPoint Presentations

Cib-transaction Processing Manager Resume Examples & Samples

Computer Science graduate or a masters degree holder in Computer Applications will be preferred
Preferred Experience (4-7yrs)
4+ years combined experience in Application Development, Application Delivery, Architecture, Design and Project execution
Solid design, coding, testing and debugging skills
Strong ken in T-SQL
Hands-on experience in C#,.Net and design techniques
Knowledge of version and revision control practices and procedures
Performance tuning and trouble shooting experience
Demonstrated high level understanding of installed applications and successful IT project delivery
T-SQL (Mandatory)
C# (Mandatory)
Well versed with MSSQL
WPF (Mandatory)
SSIS (Good to have)
SSAS (Good to have)
Build large scale enterprise web solutions for clients and end users located globally
Build scalable and flexible software frameworks and web services using .NET
Build reporting and ETL solutions using SQL Server,
Agile, Iterative and Waterfall development methodologies
Able to define process and user interfaces, process automation, code generation and process re-engineering

Cib-transaction Processing Manager Resume Examples & Samples

Drafting/Authorizing/ Deal review of Equities Derivative Trades and Legal confirmations. [Maker-Checker]
Drive Efficiency in the current process
Leading calls with Global Partners and Middle Office teams
Timely escalation of unissued/unexecuted documents
Building and sustaining, strong working relationships with internal Lines of Business with Middle Office, Front Office and internal Counterparts
Identifying incorrect booking practice and educate Middle office on the impact. Root cause solutions to be proposed to fix issues at source
Ensuring, all issues are investigated and resolved in a timely manner as per Business Standards
Understand and ensure process controls and regulatory requirements
Performing activities within the SLA
Accuracy of Legal documentation & effective query management
Escalate issues effectively based on risk and criticality
The candidate must be a motivated individual with a strong partnership abilities
ISDA knowledge and Equity Derivatives Product knowledge is mandatory
Graduate with at least 6 yrs of experience
Shift Flexibility is a must [Asia – EMEA shift]

Cib-transaction Processing Manager Resume Examples & Samples

Respond to and resolve client facing team inquiries in a timely manner
Comply with the firm's policies, SOPs and check points
Working with various internal teams such as client facing, settlements, to process transactions and resolve any exceptions in a timely manner for settlement
Work with executing brokers to resolve trade mismatches to ensure timely settlement
Partner with client facing teams to help change client behavior where required to remove manual processes
Partner with technology strategy team to help identify internal and external facing technology improvement opportunities to reduce/ eliminate risk
Ensure all day to day queries dealt with within required SLAs and escalate issues to the management
Monitoring & Adhere to daily work flow queues and ensure work is completed daily
Knowledge on asset classes for e.g., equities and fixed income securities
Able to grasp/learn concepts and procedures quickly and work independently
Problem solving & time management skills
Excellent grasp and understanding of trade lifecycle
Operate effectively in a dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them

Cib-transaction Processing Manager Resume Examples & Samples

Drafting of Long form confirmations for FX/NDF/Vanilla Options/Structured Options as a Product types
Liaising with Legal for template queries and should have good understanding on ISDA and EMTA
Ensuring that all issues are investigated and resolved in a timely manner as per SLA’s
Building and sustaining, strong working relationships with internal Lines of Business within Operations, Middle Office & Client Services
Creating and publishing daily MIS of outstanding issues
Control and Process Improvement mindset
Able to critically challenge with the goal of identifying control issues and process improvement opportunities
Strong interpersonal skills and ability to build business relationships
Ability to multi task in a fast paced environment and very results oriented
Ability to understand and articulate business requirements
Ability to communicate with external / internal clients
Responsive to a dynamic and constantly changing environment
PC skills required: MS Word, Lotus Notes, MS Excel and Internet
Graduate with good academic record

Cib-transaction Processing Manager Resume Examples & Samples

Provide management oversight of operations teams to ensure appropriate coverage, workload balance, client and partner support
Work collaboratively with Billing Operating Unit colleagues globally to share best practices and drive toward shared business goals
Provide training to staff to ensure proficiency in understanding Payments processes, as well as, upstream and downstream process implications
Engage Billing Operations peers, managers and upstream and downstream partners, as appropriate, to ensure proper follow through and resolution of issues to minimize exposure/ risk to the department
Create a culture that encourages and rewards timely escalation and resolution of client and non-client impacting issues
Manage the timely resolution of and communication related to client and non-client impacting issues
Work with global business partners to ensure the accurate and timely production of our billing statements

Cib-transaction Processing Manager Resume Examples & Samples

Ensure that all payments are processed within the outlined SLA’s
Ensure that all processed are run with minimum Financial Losses & client Complaints
Manage the day-to-day escalation & facilitate resolution
Manage teams of processing, maintenance & screening units
Understand the various nuances associated with the different regions / countries
Manage healthy working relations with the different global partners
Managing a Large team
Identifies department strategy and goals related to broader organizational goals and direction
Works directly with senior managers to identify technology, resource and/or process needs. Identifies opportunities for improvements in the process and recommends solutions
From a training perspective, responsible for ensuring training is taking place and that it is within budget
Responsible for risk management to the business
O Masters Degree (e.g. CA, ICWA, and MBA) with 10 years of post qualification experience or Graduate with Minimum 13 years of work experience in a financial institution. Should have the experience of managing a team of over 75 employees

Cib-transaction Processing Manager Resume Examples & Samples

Bachelor's Degree with 8+ Years of Experience in a Bank/ Operations / Finance. 5+ years of Team handling experience
Good Communication skills - both written and verbal Good Interpersonal Skills
Proactive and self Starter with ability to manage commitments
Good interpersonal skills to be able to communicate internally or externally and at all levels
Local business knowledge in Core Cash and Trade products
Background in controls and operational risks
Will need to work in US shift timings
Strong Microsoft Knowledge essential

Cib-transaction Processing Manager Resume Examples & Samples

Perform daily controls and reconciliation functions for derivative & cash trades
Action and perform root cause analyses on new issues or control gaps
Contributes to an environment of collaboration and mutual responsibility
Graduate with minimum 5 years of experience in an investment banking environment, preferably in Middle Office / Trade Support

Cib-transaction Processing Manager Resume Examples & Samples

Collect offshore investor related documentation from sales, do PBOC filing and open Cash & security account in CDC/SCH on behalf of offshore investor
Check offshore investor settlement instruction, ensure it is captured accuracy
Perform Security settlement via CDC/SCH system on behalf of offshore investor
Monitor bond event on behalf of offshore investor, conduct settlement for coupon payment/bond redemption to offshore investor
Provide bond settlement report and position report to offshore investor
Provide bond agency fee statement to offshore investor
Participate in Bond agency settlement system functionality design and development
Participate in internal and external audit, such as local regulator on-site inspection, clearance of all internal and external audit recommendations within stipulated timeframe
At least 8-10 years bank/financial industry working experience
Have strong product knowledge on fixed income
Be familiar with local regulation on Bond Agency settlement, ensure all the processing is in line with local regulation
Obtain CDC & Shanghai Clearing house license
Strong connection with local industry & local regulator with evident proof on market influence
Have a team leader experience at least for 2-3 man team
Fluent in speaking, reading & writing skills in both English & Chinese Mandarin
Strong control mindset, sound specific industry knowledge & strong project co-ordination skills

Cib-transaction Processing Manager Resume Examples & Samples

Prepare the position of the Nostros as per the funding requirement
Co-ordinate with the business and treasury teams to arrive at the appropriate funding requirements of the Nostro Account
Perform reconciliation to identify the reason for the break and reach out to businesses to close the breaks
Support Global Treasury teams in the process of predicting and funding the banks cash positions across Asia, EMEA & WHEM
Capture daily rates on the system
Monitor & validate overdraft & credit interest charges
Partner with Global projects team to ensure seamless rollouts of any enhancements and on or off boarding of any accounts from Cash Management systems
Graduate with Minimum 2 years – International Payment Processing Operations or Fresh
Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a backoffice operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial

CIB Transaction Processing Manager Collateral Management Resume Examples & Samples

Our primary focus is to run a controlled operations group and the successful candidate must have a good knowledge of the funds transfer policy combined with a strong risk management back ground
Manage multiple resources, responsible for results within an area
Work with Partners in Sales, Client Services, Relationship Management, Operations and Product globally to drive the business forward
Client Management - acting as the interface between clients and their counterparties
Responsible for risk management to the business including review and resolution of PRC items
End to end responsibility for the Collateral Monitoring and Margin Management process
A Bachelors Degree or equivalent experience is preferred with typically 4 to 7 years experience in Operations or transaction processing environment
In depth knowledge of section's products and knowledge of products and services outside of section would be an advantage (required: collateral management, securities settlements, cash processing)
Ability to work effectively across all lines at all levels of the business
Strong communication (verbal and written), leadership and execution skills
Strong analysis and interpretation skills
Ability to interface with senior management and clients
Planning and budget management skills
Ability to prioritize and work under pressure
Excellent verbal/written skills

Cib-transaction Processing Manager Resume Examples & Samples

Partner with LOB functional CFO’s & Operations leads to establish strong governance on resource planning in line with firm-wide operations controls framework, headcount planning, cost optimization agenda & Finance budgeting. Influence operating model to achieve the objective
Identify cost save initiatives & program manage the execution with stakeholders through closure
Represent India Markets management in decision making process
Maintain data integrity & ensure quality & timeliness in various submissions to global / India stakeholders
Represent India Markets Operations Business Intelligence in various Senior Management discussions
CA / MBA Finance / Engineer / ICWA
6+ year’s experience as an Business Analyst / Project Manager in a similar setup
Advanced knowledge & application of Microsoft Excel & Powerpoint
Familiar with Investment Banking processes (Products knowledge around FX / Rates / Credit / Securities / bonds etc,)
Exposed to a matrix reporting organization
Highly analytical & excellent at derivation of information for Senior Management’s consumption
Has demonstrated high level of independence of thought & execution with Senior Management
Self motivated to drive agenda single handedly as well as in team
Excellent presentation & communications skills, written and verbal
Scalability and ability to accommodate breadth of the role
Work under tight deadlines and user pressure
Out of the Box thinking

Cib-transaction Processing Manager Resume Examples & Samples

Omnibus account reconciliations of Continuous Net Settles (CNS)
The reconciliation of cash movement from JPMCC to JPMSI & JPMSL through the Firm omnibus accounts
Reconciling Daily Suspense Accounts – U.S. and currencies for operations and International and Custodial Trust Company or CTC)
Balancing of Bookkeeping Journal – U.S. and currencies
Daily balancing of Bank Accounts
CMTA – Receipt and payment of CMTA commissions and reconciling of receivable/payable accounts
Monthly booking of income/expense and reconciling stock loan/borrow accounts, daily reconciling of receivable/payable accounts
Notification letters to clients of cash and stock transfers
Reconciling security and NOSTRO positions/ transactions breaks for proprietary and Prime brokerage accounts by referring it to settlements/ Middle Office/ Agents systems/reports
Process invoices from external parties and resolve/escalate discrepancies to OU(Organization units)/Middle office
Process journal’s into firm/client accounts to resolve breaks & Reconciles cash flows through various systems and client accounts
Perform reconciliations with regards to client accounts in firms portfolio management system
Reconciliation over Geneva application versus JPMCC Books and Records positions and balances

Cib-transaction Processing Manager Resume Examples & Samples

Work with VP to ensure regular communication with partner locations
Make performance appraisal for direct reports
Processes research/investigations on appropriate systems to operations
Graduate 8-9 years experience/CA/ MBA (Finance)/CFA

Cib-transaction Processing Manager Resume Examples & Samples

The role entails significant interaction with a variety of business partners & trading desks
The ability to communicate complex matters in a clear and concise manner is essential whether dealing with the FO or other support groups
Ability to communicate across location
Experience in P&L, Risk & Compression
Display strong drive and enthusiasm, highly numerate and have strong analytical skill, highly self driven and proactive
Strong technical skills, such as Excel, VBA, Access
Strong communication skills and attention to detail
Great team player to work in the pressurized environment, able to meet tight deadlines on regular basis
Adaptable to changing environment, ability to multi task and prioritize according to changing needs of the business
Ability to quickly absorb new information and incorporate changes in to existing processes

Cib-transaction Processing Manager Resume Examples & Samples

Thorough understanding and knowledge of mutual fund transfer agent operations and proven experience working in cash control within a mutual fund transfer agency
Demonstrated excellent verbal and written communication skills with ability to convey information to internal and external customers. Establishes and maintains professional relationships
Demonstrated experience interpreting detailed financial information
Proven experience following established procedures and controls to identify solutions to issues and problems
Demonstrated experience working independently. Experience must include identifying and resolving problems where independent decision-making and initiative were demonstrated
Proven experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis. Demonstrated project management experience in planning, executing, and maintaining a project from start to finish
Must possess a strong attention to detail and excellent organization skills. Will be required to cite examples of organization and time management/methods used to manage or prioritize workload demands
Demonstrated experience maintaining a calm and professional demeanor when handling stressful situations
A minimum of 10 years relevant Financial Institution (FI) experience is required. Transfer Agent experience is preferred
More than 10 years people management experience
Adeptness in MS Office
Relevant Tertiary and Masteral Degree

Cib-transaction Processing Manager Resume Examples & Samples

Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner for submission to the Transaction Processing Manager
Provide support to Transaction Processing Manager through investigation and analysis and provision of relevant data, to resolve client queries, as required
Working knowledge of Transfer Agent administration systems

Cib-transaction Processing Manager Resume Examples & Samples

Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner, for submission to Oversight Team
A minimum of 5 years relevant Financial Institution (FI) experience is required. Transfer Agent experience is preferred
More than 5 years of people management experience

Cib-transaction Processing Manager Resume Examples & Samples

New regulatory reporting implementation & on going remediation
Understand the regulatory requirements working with Legal / Compliance / Industry (ISDA/Equities industry groups/DTCC etc) & internal stakeholders
Establish the end to end control processes
Review & improve the end to end control process around the Regulatory Reporting agenda in Credit / Rates / Equities
Establish a strategic attestation process on Regulatory reporting for the jurisdictions already implemented to the business
Come up with process and system enhancement recommendations
Work with business and Technology group to prioritize the requirements by presenting the business case
Perform cost benefit analysis to propose optimum future process to the business
Ultimately, successfully deliver controlled environment of Regulatory Reporting
Previous experience in the Financial Services industry with strong understanding of Credit / Rates / Equity Derivatives products
Strong understanding of Dodd Frank CFTC Trade Reporting and EMIR Trade Reporting
Excellent Business Analysis skills to drill down the complex Regulatory Reporting requirements for multiple jurisdictions
Excellent problem solving skills in order to identify, understand and address operational and technical issues
Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including Senior Business executives
A self motivated individual who is able to deliver with minimal supervision, whilst also working effectively as part of a team
Ability to multi task, ensuring the controls are performed correctly, breaks are resolved and MIS being sent to managers on deadlines
Ability to motivate people and manage careers
Ability to influence team and provide a vision
Effective stake-holder management
Graduate with 8+ years of experience, with alteast 5+ years in an investment banking environment, preferably in Middle Office / Trade Support

Cib-transaction Processing Manager Resume Examples & Samples

3 -4 years of Finance and Operations background which includes 1 year in Investment Banking operations
Experience in Investment Banking Industry with Knowledge on IB Functions - Trade life cycle and Intermediate knowledge of Derivative Products, Fixed Income Securities
Intermediate conceptual understanding of "MTM" Valuations across asset classes in IB
Good understanding of Client entity types specifically Hedge funds, Fund Administrators, Corporates & Financial Institutions
Excellent communication and relationship building skills including strong orientation towards customer service
A very strong control mindset and attention to detail
Tech savy with an aptitude to quickly learn and understand relevant systems and applications including upsteam/ downstream linkages
Experience in managing multiple deliverables and setting priorities among competing demands

Cib-transaction Processing Manager Resume Examples & Samples

Manage various new and ongoing Projects in the third party OTC space
Provide regular reporting and status updates on all projects to senior stakeholders
Identify, analyse, solution and effectively escalate key risks / issues as necessary
Provide input and review Operational readiness
Mentoring of Junior members of staff
Facilitate the delivery of a strategic, robust, scalable technology platform meeting the needs of business
Plan multiple projects on Strategic development for the department, Tactical change and Regulatory change
Gain a understanding of current Operational models and associated priorities for change
Provide thought leadership developing options and recommendations
Build an understanding of future business direction and priorities
A good understanding of the derivative trade lifecycle
An organised and structured approach to projects and solving problems
Good verbal communication and influencing skills
Clear, concise and organised written communication skills
A self starter mentality with the confidence to drive issues through to completion
A good understanding of upcoming Regulatory Change in the OTC market
An understanding of the buy side of the industry
Experience working on Middle / Back Office processing projects

Cib-transaction Processing Manager Resume Examples & Samples

Ability to support the regional Front Office and Middle Office including NA & EMEA and becoming an expert on the CREDIT product suite and associated reports and reconciliations
Preparation of IB Ops reports for the Front office, Business management and Middle Office
Responding to queries from Legal, Compliance and Regulators
Weekly IBO Metrics
Monthly BCF Packs
7 - 8 years in a Middle Office or Reporting and Analytics experience inclusive of the following
Demonstrating: strong product knowledge; a thorough and understanding of the end to end transaction cycle for CREDIT products
Understanding of risk types Market (positions), operational, settlement, CREDIT, legal and reputational
Strong systems and product knowledge
Good knowledge of end to end workflows
Analytical mindset and attention to detail
Strong communications skills both verbal and Written
Interpersonal skills to multi-task effectively
Ability to understand and highlight, and prioritise operational risk
Highly organized, motivated and strong prioritisation to ensure delivery inline with business/operations agenda
Daily BAU tasks for the Reporting team & ensuring no interruption or impact to the business

Cib-transaction Processing Manager Resume Examples & Samples

CA/CWA/CISA/MBA with 4-7years / Graduate or Post-Graduate with 7-8 years experience in operations
Good computer skills — MS Office, MS Excel, MS PowerPoint, MS Project etc
Flexibility to work global hours
Background in Internal Controls testing and documentation is preferred

Cib-transaction Processing Manager Resume Examples & Samples

Responsible for tracking remap negotiations; this includes but is not limited to managing the expected demand NMCR phase 2 (non-cleared margin). Making sure the team is organized and can accurately track and control newly signed and amended CSAs
Production team in Mumbai responsible for CSA discount curve mappings for each Line Of Business including
Daily process to translate CSA information into Discount curves and FCFs
Key controls over changes in CSA data, curve overrides
Key controls on data quality of data used in the CSA Discount curve mapping process
Face off to multiple asset classes and be able to co-ordinate a global strategy effectively and efficiently
Accurately capture the impact of a change to a CSA from a PnL and Risk point of view across multiple asset classes and businesses
Gather business requirements, perform detailed analysis, and produce associated functional specifications where required
Partner with Operations, Technology and Front Office groups globally within JPM to define and implement new requirements
6-8 years in a Derivative Operations (Middle Office / Back Office) role

Cib-transaction Processing Manager Resume Examples & Samples

Risk mitigation, ensure the risk in JP Morgan’s outstanding portfolio of trades is effectively mitigated and controlled through various control & risk mitigation processes and function
Close interactions with senior experts from various different teams and regions including global Middle offices, Technology and Compliance to resolve outstanding issues. This role will involve a large amount of facilitation and negotiation
Actively work with the global team and management to achieve both industry and internal targets
2) The role global in nature therefore will require strong communication skills and the candidate should be highly articulate in the English language
3) Attention to detail. Demonstrates willingness to deep dive into an issue or problem to establish and address root cause
4) Drive and motivation: successfully handles and prioritizes multiple tasks, takes initiative and leads to improve own and team’s performance, works intensely towards extremely challenging goals and persists in the face of obstacles
5) Strong team player- effectively collaborates with others both locally and globally
7) Creativity/Innovation- leads by example to challenge status quo and looks for new ways to improve current processes and procedures. Develop creative solutions that are grounded in reality and have practical value

Cib-transaction Processing Manager Resume Examples & Samples

O Responsible for meeting client deliverables with a high level of timeliness and accuracy
Bachelor's Degree or equivalent work experience required. Should have experience managing a team
Working knowledge of various aspects of International Payment Processing/Treasury and Liquidity Operations
Working/Expert Knowledge of SWIFT & international payment conventions & practices would be an added advantage

Cib-transaction Processing Manager Resume Examples & Samples

Create detailed testing plans, including balancing of resources vs. multiple deliveries etc. mentioned above and track the same on a daily basis, in a fast shifting environment
Plan day to day work segregation for the testing resources
Handling queries/escalations on production issues for products already live
Support adopters onboarding with the right level of engagement
Oversee daily stakeholder calls with Risk Management AD’s (tech) around the testing defects and push for quick TAT’s to meet stringent testing timelines
Understand the modelling of the new messaging from risk management systems to the Operations Data Store for downstream consumption
Chair calls and facilitate the discussions, document minutes and maintain relevant excel based trackers as supporting evidence
Produce daily/weekly/bi-weekly management updates
Build effective working relationships with other stakeholders
Manage people i.e. the testing resources in terms of objectives, feedback, training etc
Minimum 8+ years of experience in Operations or Projects
Basic understanding to derivatives products is a must
Excellent written and spoken English communication skills - should be able to give presentations & chair Conference calls
Deadline & Result oriented - Should be able to highlight instances wherein he/she has demonstrated this quality in past experience
Logical and structured approach to planning, problem solving and decision-making,
Attention to detail, accuracy pioneer; strong documentation skills essential
Strong PC skills - Excel skills, PowerPoint desirable
Should be willing to work in shifts

Cib-transaction Processing Manager Resume Examples & Samples

Responsible for managing the CIB Operations in Branch, covered operational processing, including RMB and FCY payment, Deposit, Account Maintenance, Liquidity, Trade Products, Cash Service, regulatory reporting
Managing daily operation activities to ensure compliance with established operational procedures control policies as well as local regulations
Assist Branch Operation Manager in managing the executions of business development, client / system implementation projects for the branch Operations
Exhibiting a full knowledge and thorough understanding of the entire Operations functions for assigned area
Working and communicating with national and regional operations, Compliance, Client Service, Product, Technology and other business partners to effectively fulfill business needs
Resolving operational issues for the branch Operations. Escalating of issues when needed and triaging reporting
Seeking for improvements on controls and efficiencies
Identifying and providing appropriate training to the branch staff
Providing management information and analysis
Assist Branch Operation Manager in managing branch operations capacity in good shape
In absence of Branch Operation Manager, assisting Branch Manager in general branch management and coordinating with external regulators
College graduate or above
At least 5-7 years of working experiences in banking/cash operations, including more than 1 years operations manager experiences, preferred in a foreign bank
Proven management skill and ability to build and manage a cohesive team for achieving operational goals and objectives
Good ability of internal controls and compliance in local regulations on cash operations area
Commitment to provide high standards of quality client service
Be able to work independently as well as being a team-player

CIB Transaction Processing Manager Collateral Management Resume Examples & Samples

Derivatives service provides international securities and escrow management in support of clients' derivatives exposures in line with their ISDA Agreements
Securities Lending Escrow is a developing product which provides a Collateral Management Service to support stock lending between large Borrowers and Lenders
Works with Partners in Sales, Client Services, Relationship Management, Operations and Product globally to drive the business forward
Issue and consume margin statements or RQVs, depending on underlying trade
Calculate margin and manage margin call agreement process
Verify asset eligibility and agree collateral movements against margin obligations
Provide dispute notification and portfolio reconciliations, leveraging TriOptima’s TriResolve service, which can assist in identifying the cause of disputes and facilitate their resolution
Trade Management - Reflect all agreed collateral movements within systems within specified deadlines confirming transactions to counterparts
Client Service Representative (CSR) - Accurately manage client accounts and collateral allocation, liaise directly with clients counterparties whilst adhering to strict market deadlines and internal controls. Ensure timely collateralisation
Previous experience in related products
Securities settlement experience
OTC Derivatives experience

Cib-transaction Processing Manager VP Mumbai Resume Examples & Samples

Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels
Maintenance, re-validation of SOP, SLA, Governing documents
End to End process responsibility and to be in control of End of day reports, cut-offs and critical intra day reports
Identify opportunities for process efficiency & implement in a controlled manner
Team management and ensuring the morale of the team is high
Work in partnership with Local OCM team for QA Tests, MIS, Audit etc
Working with seniors to achieve organization agenda
Performance Management for direct reports
Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration
Business process re-engineering
Help analyze system infrastructure and existing process flows to determine gaps or opportunities for productivity improvements
Participating in meetings at the operational and project level, providing continuous feedback on project status
Supporting business units in the development and execution of acceptance test plans for a successful implementation
Produce summary presentations and overview materials for program stakeholders
CA/ MBA (Finance)/CFA preferred, but not a must, any exposure in taxation sphere will be added advantage
Knowledge of Capital Markets essential with at least 10-12 year's experience
Experience on Securities Operations would be an added advantage
Able to grasp/learn concepts and procedures quickly
Must be detailed oriented and analytical
Flexibility of operating hours to include overtime

Cib-transaction Processing Manager Resume Examples & Samples

Candidate should possess strong knowledge of Banking operations
Leadership skills to drive discussions and lead the group
Have an affinity or ability for systems thinking
Graduate/Degree in Business Administration or Chartered Accountancy or Law or Chartered Secretary with 8 + years of work experience

Cib-transaction Processing Manager Resume Examples & Samples

Perform daily controls and reconciliation functions for EDG trades
Action business as usual (BAU) tasks and execute root cause analyses on new issues or control gaps
Build and maintain strong working relationships with all EDG teams and be an expert on Equity Derivative Reconciliations and Controls
Handle adhoc projects for the team
The candidate must be a motivated individual with a strong Partnership abilities
ISDA knowledge and Equity Derivatives Product knowledge is preferable
Equity Derivative experience preferable
6-8 years of experience in an investment banking environment, preferably in Middle Office / Trade Support
Attentive to details and strong interpersonal skills
Sound knowledge in EDG products
Degree holder in Finance / Economics or other related disciplines
Fluent English language skills (both verbal and written)
Candidate should provide opportunity to the Team to gain valuable insights into the products, trade flows and systems globally
Candidate should possess People management and Leadership skills and be a role model for the Team

Cib-transaction Processing Manager Resume Examples & Samples

Daily/ Weekly reports monitoring and publishing to senior management and operations group
Regulatory and control metrics to measure compliance with regulatory requirements
Investigation and resolution on internal queries on the reports and work with stakeholders on enhancements
Work closely with stakeholders on new reporting requirements, and with technology teams on changes to incorporate in reports
Providing analytics on the report with trends, root cause and business context

Cib-transaction Processing Manager Resume Examples & Samples

Design, build and maintenance of high quality Thunderhead templates across OTC Derivatives and Structured Securitization products
Thunderhead Release management and Regression testing
UAT testing on linked applications impacting Thunderhead Templates
Stakeholder’s interaction for business requirements at all stages of the development lifecycle
Writing specifications, conducting gap analysis and requirements gathering
MIS Reporting and performing analysis on template breaks
Drive project initiatives to increase efficiency
Equities Derivatives experience in a global financial institution, preferably in a mix of business and technical capacities
Understanding and practical experience of front to back business processes in OTC & Securitized derivative products preferable
Documentation regulatory (EMIR, CFTC) reporting awareness, preferable
Prioritizing work loads in a multi-client environment where demand exceeds supply
3 years plus experience in a Thunderhead AD / Thunderhead Developer role, preferable
Technical Experience in XML/XSLT, SQL, Java Scripting, Unix/Linux, WordML and VBA, preferable
Flexible with shifts timings

Cib-transaction Processing Manager Resume Examples & Samples

Drafting/Authorizing of Commodities trade Legal confirmations
Understand legal aspects relating to Commodities confirmations
Driving calls with Global Partners and Middle Office teams
Identifying incorrect booking practice and educate Middle office on the impact
Ensure team is performing activities within the SLA
Ensure accurate of draft
Ensure effective query management
Liaising with Internal departments i.e. Back Office / Front Office / Middle offices. Resolving deal queries from Back Office / Front Office / Clients - and defining root cause
ISDA knowledge and Commodities Product knowledge preferred
Experience/working knowledge of Commodities/Derivative products

Cib-transaction Processing Manager Resume Examples & Samples

Perform reconciliations between middle office and back office systems to ensure accuracy and completeness of market instructions
Ensure all transactions are correctly matched for smooth settlement
Maintain client accounts for SSI reference data with the help of MO and third party system
Action and perform root cause analyses on new / recurring issues or control gaps
Produce time sensitive daily reports with actionable data to Middle Office or Settlement Team for break resolutions
Ensure trade settlement is in compliance with rules and regulations in various local jurisdictions
Ensure all tasks are completed within timeframes, processing windows, market regulations, bank policies, or what is deemed prudent to minimize risk
Continuously participate in projects involving new system implementation, process improvements, etc
A strong control mindset and adherence to a high degree of business ethics
In-depth experience with equity products and global markets
Ability to pick up complex systems architecture easily
Experience in driving global initiatives and affecting change in a large organization

Cib-transaction Processing Manager Resume Examples & Samples

Managing E2E delivery of Remediation projects across various line of business
Providing the SME expertise to lead the team across the various phase of project life cycle & the stack of applications used
Take care of requirements gathering, analysing them, getting that signed off etc
Delivery management through vendors and internal entities
Ability to translate ambiguously defined objectives into concrete actions and deliverables and manages their execution. Ability to look beyond stated objectives

100

Cib-transaction Processing Manager Resume Examples & Samples

Derivative Core Processing Program (DCPP) is the new Derivatives Back Office strategic platform being implemented across CIB LOBs (Lines Of Businesses) to ensure Front-To-Back processing with stronger controls and retire the legacy system called STS. Settlements Function is a key feature of DCPP program
DCPP projects team requires a Settlement Product Owner to support and manage the Settlements work stream in terms of key SME/Business Analysts, Operations Liaison & Work Slate prioritization
The role is based in Mumbai and will be part of a global DCPP Operations Project team spread across multiple locations, generally working EMEA hours
Support and manage the development and rollout of DCPP for Affirmations and/or Settlements - Including synthesizing & vetting requirements, system testing, operating model development, launch communications, end user support
Create the Product Backlog for settlements in JIRA and sequence the Product Backlog as a set of features
Groom the Product Backlog regularly and frequent communication with Scrum Master & stakeholders
Participates in Sprint Planning, reviews and retrospectives to define the theme and goals of each Sprint
Inspect progress at the end of every Sprint and has complete authority to accept or reject work done
Collaborate with technology, operations and project teams to elicit requirements and prioritize
Ensure proper governance is established around key projects and processes
Provide robust communication to stakeholders for program updates
Provide escalation of issues and blockers to stakeholders and program manager
Liaise closely between Mumbai based Operations & Technology staff and other hubs based project staff
Develop an end-to-end understanding of Derivatives procession, initiatives, issues, objectives, etc
Perform analysis to review controls and identify opportunities to improve efficiencies / effectiveness
Engage in new design discussions and document existing and future workflow processes
Assist with developing training materials , coordinate/conduct pilot training sessions
Log bugs and enhancements in online tracking repository (JIRA)
Ensure local coverage, support and be point of contact for Change Management team
Commerce graduate with MBA in Finance or other relevant steams preferred
7-10 years of background in Derivatives Settlements with experience of working in Project environment
Self-starter with ability to work in a fast paced, results driven environment, excellent communications skills as the role will have global exposure, accountability and responsibility
3+ years work experience in project planning, scoping and ensuring implementation of project plans within pre-set budgets and deadlines
4+ years work experience with Settlements and trade reconciliation process in back office
Extensive domain knowledge of Derivatives processing with exposure to Nostro processing, Depot/stock reconciliation, Inter-system reconciliation (pre and post settlements)
Well versed with cross border settlements via Euroclear and Clearstream
Complete understanding of Confirmation/Settlement Exceptions in derivatives space required with experience in migration planning from legacy systems to new platforms
Experience in Project Management, Business Analysis & Change Management is an advantage with exposure to working within the Agile & Scrum framework for multiple streams across regions
Excellent working knowledge of Derivatives platforms and Investment Banking applications including TLM (Smart Stream, Euroclear), DTCC, Bloomberg and SWIFT messaging. MS Excel (Pivot tables, v-lookups), PowerPoint, JIRA and ALM desirable. Good to have Cash Management & funding working experience
Knowledge of Currencies/FX procession and products is a nice to have

101

Cib-transaction Processing Manager Resume Examples & Samples

Plan & execute location strategy program. Work closely with global stakeholders to project manage the transition
6+ years experience as an Business Analyst / Project Manager in a similar setup
Familiar with Investment Banking processes (Products knowledge around FX / Rates / Credit /

102

Cib-transaction Processing Manager Resume Examples & Samples

Graduate from any stream
Good product knowledge in IB. Relevant knowledge on Money Market is preferred
Understanding on trade life cycle
Smart thinking & quick learner
Controlled mindset to manage critical daily BAU processes & adopt required controls
Good PowerPoint and Excel skills
Ability to articulate suggestions / implement process improvements
Previous related /BO working experience will be preferred
Flexible across APAC & EMEA shift timings
A good people manager
Player with a pro-active approach rather than reactive

103

Cib-transaction Processing Manager Resume Examples & Samples

Client Onboarding across Collateral Platforms, Reconciliations, data quality projects , testing, strategic initiatives around collateral onboarding, contingency back up for BAU functions etc
CA/ MBA with 6-7 years / Graduate or Post-Graduate with 9-10 years experience in operations
Familiarity with a global bank's process & operational environment including management is required. Strong business knowledge i.e. Investment Banking, including OTC product, process and system knowledge

104

Cib-transaction Processing Manager Resume Examples & Samples

Managing a team size 10-15 FTE and responsible for oversight of recruitment, training, appraisals and ongoing development of staff
Management oversight of all KRI's and KPIs
Ensure all applicable governance, compliance, risk policies and procedures are adhered to and a mechanism exists to promote escalation by staff where appropriate
Continual review of existing processes to ensure exceptional performance, efficiency and risk management. Carry out complex analysis to identify innovative ways to improve straight-through processing, client experience, performance against regulatory targets and the firm's standing against its peers
Active member of the OTC Operations management team. Full participation in discussions regarding the global footprint, and the strategic direction of the group as a whole. Leadership and involvement in firm wide people initiatives, with particular focus on the development and replication of these initiatives across global hubs
Active participation in external market developments and initiatives. Detailed understanding of changes within the regulatory environment and the expected impact on the functions under management. Firm representation at relative industry forums; ensure JPM is viewed as the leader amongst its peers and driving change within the industry
Effective management of operational costs to ensure the function is performed within budget. Proactively identify opportunities to lower operating costs, whilst maintaining performance
Foster strong working relationships with both internal (i.e. FO, MO, Audit, Compliance, Legal and Finance) and external counterparts (i.e. Regulators, External Audit and Vendors). Confident communication (written, verbal / presentations)
Effective management of key client relationships and continuously assess client needs and deliver innovative scalable solutions
At least 8+ years of experience in Operations and Risk Management
Demonstrated track record of bringing initiatives to timely closure
Ability to manage through a changing business landscape
Maintains comprehensive understanding of the market, products, and regulatory environment including the implications on the operating environment
Proactively manage trends and opportunities to improve client service levels
Strong relationship management and partnership capabilities across multiple constituents
Leadership with a proven ability to manage, coach, and motivate staff
Broad Corporate and Investment Banking knowledge and experience
Strong knowledge of OTC Derivatives preferably Equities, Rates and Credit asset classes
Strong Project and People management skills
Experience of working in overseas location for short period (1-3 years) of time either performing identical or in Operations

105

Cib-transaction Processing Manager Resume Examples & Samples

End to End Test management involving creation of automation scripting, defect & Gap analysis, leakage analysis etc
Manage a team (People, Conflict Management etc.)
Familiar with major relational database management systems Oracle, Sybase and SQL Server

106

Cib-transaction Processing Manager Resume Examples & Samples

2 - 3 years experience in a fund accounting environment with 4-5 years of overall experience
Excellent investigation and problem solving skills
Excellent analytical skills with attention to detail
Ability to be flexible, prioritize and work under pressure to meet deadlines
Experience of reviewing and authenticating work of juniors
In-depth knowledge and understanding of global investment markets, instruments types, fund types and accounting policies
Experience in people management (inc. training, resource planning etc) preferable but not essential
Control and procedure oriented
Computer literate - Word, Excel etc
Knowledge of Invest One accounting system would be beneficial but not essential

107

Cib-transaction Processing Manager Resume Examples & Samples

Preferred Experience (4-6yrs)
Excellent in writing queries in MS SQL server
Excellent in writing MS-SQL queries, query optimization, stored procedures in MS Server 2012+
C# (Secondary Skill)
Experience in building desktop applications using WPF

108

Cib-transaction Processing Manager Resume Examples & Samples

Minimum Qualification – Graduates with a minimum of 7-12 years’ experience in a bank, financial services/ or other service sector environment or Qualified professionals (e.g. CA, ICWA, and MBA) with 3-5 yrs. relevant experience
People and resource management (e.g. people development, attrition, pipeline/skills monitoring, and training programs)
Manage the performance management cycle- Objective setting, development and career planning, performance appraisal and reward & recognition for the team
Maintain effective Standard Operational Procedure
Improving and maintaining a controlled environment (e.g. necessary controls activities along process flow implemented, appropriate control tools in place, team members fully understand risks and related controls)
Manage relationship with internal teams, anticipate needs, take feedback, run conference calls
Send early warning reports if workloads impact turnaround time or quality parameters
Manage projects and other initiative as required
Strong business knowledge i.e. Investment Banking, product knowledge in derivatives, fixed income, and equities
Working knowledge on reconciling security & NOSTRO positions, TLM breaks; accounts payable and receivable, reconciliation etc
Knowledge of accountancy, journal entries, general ledger, book keeping etc
Working knowledge of industry systems like TLM (trade lifecycle management), E-PI (e-Serve Payments Initiation)
High level of attention to detail and ability to multitask
Ensure all day to day queries dealt with within required SLAs and escalate issues to the immediate manager
Maintain and publish, weekly, monthly KPI alongside Manager and participate in discussions with onshore management and teams
Can operate effectively in a dynamic environment with tight deadlines, and can prioritize team’s work to achieve them
Must be organized and have excellent follow-up and prioritization abilities
Analytical, problem solver and able to multi-task
Strong business writing and verbal English communication skills
Flexibility to work global hours and willing to travel globally

109

Cib-transaction Processing Manager Resume Examples & Samples

Strong teamwork and partnership
Strong and effective communication (verbal and written) and presentation skills
Demonstrable self-motivation, initiation and strong customer focus
Willing to work in Night shifts

110

Cib-transaction Processing Manager Resume Examples & Samples

Main Role
Ensure that the checklist is followed and queue is monitored at all times
Monitor and respond to email correspondence from In-country and both internal and external clients
Assist in issue resolution and providing incident report in case of errors
Escalate issues as soon as identified
Complete all mandatory trainings assigned prior to set due date
Be able to back-up for other processes of ACCO as long as no segregation of duty issue identified
Monitor and able to perform (as back-up) product verification tests (PVTs) on the system as and when required
Provide process improvements to enhance the system and participate in projects call as and when needed
Deliver on reports and administrative tasks assigned
Set regular 1:1s with team/senior team members/Associates and provide coaching as and when necessary
Perform SOP and process reviews
Advanced knowledge of SWIFT messaging and how money moves
Advanced understanding of the process and function as well as familiar with the exceptions found in the SOP
In depth understanding of the process background and the associated whys
Main task : Monitor transactions and able to do maker-checker tasks if needed
Handle authorization of payments as per assigned limit
Good understanding of how the systems for the process works and able to use the software efficiently in day to day operations. Main system : MTS, LVB, DIP
Does effective end to end queue monitoring and assists the team in the prioritization of transactions and tasks
Replies to all queries received and able to provide in depth explanation as necessary
Prepare and conducts presentations
Initiates discussion with partner sites and maintains good working relationship
Facilitates and lead meetings and discussions. Managing own and others' emotions and being sensitive to no-verbal cues
All team members to share ideas and express opinions and listen without bias
Provides timely updates to teams and stakeholders
Ensures that controls are being followed by the team
Monitors completion of the process checklists and that it is done timely
Escalates to Management with sense of urgency
Able to write a detailed RCA for any issues
Implements preventive actions for any errors that has happened. 9. Constantly do process reviews and gap analysis
Develops an effective strategy in anticipation of workload issues
Manages key deliverables in a timely manner
Minimal supervision required and open to feedback from manager
Reacts with sense of urgency and ensure that issues are closed out as necessary
Effectively handles ambiguous, dynamic tasks & assignments; is energized by challenges of the unfamiliar
Maintains ongoing communication with customers and stakeholders to determine their needs
Encourages colleagues and teams to achieve a high standard of service excellence
Ability to work in a deadline driven environment
Ability to stay focused during repetitive tasks
Flexibility to work on holidays / extended working hours on high volume days, if required
Ability to follow prescribed procedures. Flexible to learn
The ideal candidate would have a 'can do' attitude
Ability to work under pressure to meet deadlines and productivity/quality goals
Ability to work overtime as needed and be flexible on work schedule
Familiarity with basic computer functions
Good written & spoken English communication skills

111

Cib-transaction Processing Manager Resume Examples & Samples

Ability to multitask and adapt to change
Ability to work independently with strong follow through
Basic knowledge of accounting terminology and flow
Basic knowledge of Private Equity, Hedge Fund Services, or Mutual Funds
Keen eye for details and accuracy
Strong organizational skills with a drive for impeccable quality
Team player with a professional, proactive, and positive approach to work
2 + Years in a Supervisory or Management role a plus

112

CIB Transaction Processing Manager VP-bangalore Resume Examples & Samples

Ability to collaborate and solve problems that involve multiple stakeholders
Ability to lead a team in day-to-day and team meetings
Ability to make quick decisions
Ability to take initiative
Basic knowledge of private equity, hedge fund, or mutual fund terms/ vocabulary
Dedicated to superior client service and ability to remain poised under pressure
Team player, with professional, proactive, and positive approach to work
Very strong communication skills with a drive for impeccable quality
5 + years in a Management role

113

Cib-transaction Processing Manager Resume Examples & Samples

Participate in Strategic Operating Model workstream within the larger program of work
Hone project management, analyses and presentation skills, in addition to improving your proficiency in the use of Microsoft Office products such as Excel, PowerPoint and Visio
Partner with business users to gather requirements, elicit feedback and provide advice and support for the processes developed by the team
Analyse and organise large quantities of data to aid UAT cycles
Identify gaps or anomalies in data for further analysis
Provide regular updates on data analysis to core team and senior management
Establish a local training program for the 50+ users in Bournemouth as well as assist in a virtual training program for 100+ users in Mumbai

114

Cib-transaction Processing Manager Resume Examples & Samples

Project Management / Business Analyst / Design skills
Manage projects from inception through completion with little guidance
Experience in business process modelling, and business systems development
Strong analytical, interpersonal, oral and written communication skills
Strong client focus and interpersonal skills
Experience or knowledge of internal and external workflow systems and best practices
Skills with regards to creation of Business Requirement Documents, Functional Specifications
Working experience with F&O and OTC Derivatives products

115

Cib Transaction Processing Manager Resume Examples & Samples

Analyse and understand current business processes, events and flows
Analyse requirements; conduct quality assurance of requirements for completeness, coverage, correctness and testability
Create and execute end to end business scenarios / flows for business validation and testing purposes. Build and maintain requirements traceability
Create artefacts to validate / verify functional (application) change, its impact and regression impact of change, analyse system flows, transaction life cycles etc and validate functionality
Build project plan, test plan, time line charts, progress and status reports and conduct lessons learned analysis and action planning
Identify defects and deviations from original requirements and solution. Conduct root cause analysis
Assess and highlight key blockers to complete delivery and execution on time
Efficient usage of tools and accelerators to meet delivery timelines
Background in any of the business areas such as Securities trades processing, Asset servicing, Cash, Prime and / or Trade life cycle activities
Understanding and experience of project life cycle, implementation and testing
Experience in relevant Product, Project or Operations teams will complement the role
Ability to communicate with different teams and functions
Self-starter and motivated to own and complete assigned tasks

116

Cib-transaction Processing Manager Resume Examples & Samples

Develop an understanding of the business including the Documentation Management key program initiatives
Assist with documenting finalized document indexing values including business rules and enumerations for multiple products
Responsible for analyzing data, and conducting gap analysis for various aspects of the project including finalized document metadata
Assist with documenting the current state documentation processes across multiple products
Work with managers to plan and execute the remediation process including researching and documenting the steps required for remediation, determine the process for extracting defined indexing values and preparing training materials
Accountable for team deliverables ensuring a high level of quality is maintained and deliverables are met on time
Manage all issues and ensure appropriate and timely escalation and follow through resolution
Execute QA process to ensure remediation process is executed according to requirements defined
Develop and produce MIS on a regular basis
Manage and participate in User Acceptance Testing (UAT) and Production Verification Testing (PVT)
Proven analytical experience; ability to review and analyze information from multiple sources and determine relevancy to specific issues and route to appropriate business partners
Demonstrate the ability to identify issues and escalate timely while managing potential risk
Ability to present information in a clear and concise manner; demonstrate effective written and oral communication skills
Possess a strong knowledge of Microsoft Excel, PowerPoint and Project
Ability to manage multiple projects effectively while meeting deadlines
Able to work effectively in a team environment where manager or team members may not be co-located
Excellent interpersonal skills and ability to excel in a team environment
Knowledge of client documentation, including familiarity with legal documentation and other Onboarding related document types preferred

117

Cib-transaction Processing Manager Resume Examples & Samples

Provide dedicated analytical & reporting support for RO team on operational metrics, reporting, and analytics
Understand business needs and convert into requirements to provide optimized solutions
Analyze multiple sources of data to create an optimized data model that will simplify the reporting process
Develop a deep understanding of operations systems and processes in order to extract meaningful insights from existing data while identifying and recommending IT enhancements to improve reporting and analytics
Define, monitor, and report on key performance indicators (KPIs) for the RO Process
Fulfill ad-hoc data extract queries and business analysis requests to support the business with valuable information for decision making
Develop visually appealing dashboards with any analytical tools (MSBI, Qlikview, Tableau)
Develop and maintain strong partnerships with Offshore & Onshore team through strong communication and participation in discussions related to data and reporting
Manage and lead RO India Reporting team
O 6+ years of total experience, preferably across both operations management and analytical/MIS roles. Proven history of delivering timely, high quality, senior manager-level reporting and analysis from diverse, complex data sources

118

Cib-transaction Processing Manager Resume Examples & Samples

Provide management oversight of TS Critical Entry Team to ensure appropriate coverage, workload balance, client and partner support
Provide training to staff to ensure proficiency in understanding processes, as well as, upstream and downstream process implications
2-3 years of banking operations experience. Treasury Services experience preferred
Works collaboratively, shares information and effectively communicates with team members, departmental management and partners in Sales, Service and Product
Able to prioritize work and multi-task without making errors
Demonstrates analytical and problem solving abilities while possessing a mindset of accuracy and attention to detail
Has strong analytical skills and is process oriented
Requires strong computer skills, including ability to use mainframe and common PC based software packages including MS Access, Excel, Word, and PowerPoint

119

Cib-transaction Processing Manager Resume Examples & Samples

Service over 60,000 clients with over 400,000 discrete accounts
Manage payments to 135 different countries, Transact in 113 different currencies, out of 35 JPM entities
Manage > $2Trn of gross settlements on 500,000 transactions, in over 100 different products daily
Direct businesses supported generate >$4Bn of annual revenue
Leadership – Leads by example and is an effective role model (e.g. takes the lead and actions reflect an appropriate level of independence; demonstrates the ability to initiate and effect change and continuous improvement, contributes significantly to the on-going development of people.)
Candidate should possess strong knowledge of Investment Banking operations
Ability to summarize and simply information and present it effectively

120

Cib-transaction Processing Manager Resume Examples & Samples

Stakeholder mgmt across region and product lines
Maintain and build excellent relationships across Derivs Ops, as well as across other CIB CAO organizations, Technology, and Product Managers. Work in partnership with these teams to achieve results
Demonstrate thought leadership and contribute to solutions that will impact decision making and help steer the strategic direction of the organization
Strong numerical & creative thinking skills
Strong relationship building & networking skills
Ability to demonstrate strong leadership skills and initiate change
Confident decision making skills with the ability to articulate supporting rationale
Well organized with great attention to detail
Good communication skills, with the ability to face-off to various levels of management
Consistent track record of strong performance
At least 2-3 years of banking experience preferably with line experience in Operations

121

Cib-transaction Processing Manager Resume Examples & Samples

Management of all payment-related material and processes within SLA and manage accuracy regardless of input point
Monitor and resolve overpayments
Ensure proper research and resolve out of balance conditions in Payment-in-Process (PIP) account
Process customized reports as necessary
Coordinate and participate in process improvement initiatives
Ability to act as an advocate of the business
Process with accuracy, care and precision and aim for "zero defects" or no mistakes in work processed
Own the development and performance management of her direct reports
3-5 years of banking operations experience
2-3 years of billing operations in banking an advantage
Ability to understand billing processes and associated details
Ability to review individual's own work and the work of others to prevent errors from impacting client bills
Ability to understand how own work and the work of others impacts client bills
Ability to perform detailed research, resolve issues, close them out and follow up with the impacted partner about how matter was resolved or outcome of research
Ability to understand the nature of work and ask logical questions about whether or not what is being requested is what is intended
Ability to deliver results through others and managing performance of direct reports
Bachelor's degree in accounting or finance is preferred. Bachelor's degree is required

122

Cib-transaction Processing Manager Resume Examples & Samples

The primary responsibility is to reconcile unmatched OTC equity trades executed by the European trading desk globally in a timely manner
Support the Process Manager in their mission to provide top quality operations in support of this global business
Manual processing of trades in back office system
Trade settlements & reconciliation
Reconciliation between product systems and General Ledger
Handle enquiries from clients/ brokers and internal teams
Assist business initiatives from Operations perspective
Drive BOW initiatives
Accuracy in processing in line with SOPs with no errors and comply with firm’s policies
Responds to exception queries/complaints
Audit focused and Control orientated in all BAU activities
Good written & spoken English communication skills, exhibits effective communication with key stakeholders

123

Cib-transaction Processing Manager Resume Examples & Samples

Governance – controlled mindset and proven experience of governing complex workflow including use of checklists tools (excel) to govern actions and QA procedures as well as creation, communication and escalation of high level metrics to top of the org business level
Communication – ability to build strong relationships with many disparate groups across the F&O/OTC stack and influence other teams to ensure deliverables are prioritised. Tenacious attitude that will not accept push back willingly and will escalate effectively if bottlenecks develop
Ability to manage multiple metrics to get clarity and focus on issues/bottlenecks
Prior experience in Clearing functions (Top day Clearing; allocate trades from Client average account to Client end account; Resolve T+1 breaks reported by the exchange reconciliation team, Trade Support etc)
Knowledge of F&O and OTC infrastructure – Knowledge of where systems sit in the hierarchy, inter-relationships would be very advantageous
Graduate with at least 8 + yrs of experience, preferably in back office operations with exp in people management
Analytical and detailed: strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy; Solid intellectual capacity for process improvements
A strong sense of ownership and responsibility; Excellent Client focus and Customer care working practices

124

Cib-transaction Processing Manager Resume Examples & Samples

Analytical skills: Problem solving Data analysis, Decision-making
Work management skills: Time and workload management, Self-starter, Planning, achievement Orientation, Productivity focus
Interpersonal skills: Ability to influence others, Purposeful communication, Flexibility, Active listening
Aptitude: Outcome focused, self-motivated, flexible and enthusiastic, Professional approach to successfully interact with senior management/ colleagues/ peers

125

Cib-transaction Processing Manager Resume Examples & Samples

Flexibility to work in all shifts including nights
Well-rounded individuals with personal integrity
Motivated and committed individuals who don’t hesitate in thinking out of the box or in taking initiative
Individuals who have attention to detail and ability to work to very high standards
Passion for/ interest in financial services
Must be willing to travel if require

126

Cib-transaction Processing Manager Resume Examples & Samples

In-depth knowledge of Investment Banking and multiple asset classes a plus
Degree educated with 3+ years banking experience in consulting, business management, product development or investment banking
Solid understanding of technology architecture and/or Operational Processes required
Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business and Technology
Strong attention to detail and delivery track record
Knowledge and application of successful business analysis tools and practices with practical experience a plus
Ability to troubleshoot and strong analytical skills required
Ability to organize, prioritize and manage personal work
Effective change management skills. Ability to support & adopt within a changing environment
Excellent communication, presentation (both oral and written) & influencing skills
Ability to work independently or work in group setting
Ability to understand and leverage systems/ tools quickly and efficiently
Owns and contributes to activities both within and outside direct remit

127

Cib Transaction Processing Manager Resume Examples & Samples

Analyse requirements for completeness, coverage, correctness and testability; participate in defining and finalizing scope of a release
Participate in defining acceptance and exit criteria for testing and implementation phases
Participate in defining conversion / migration / transition approach
Build / Review end to end business scenarios / flows for Operations validation and testing purposes
Build / Review and maintain requirements traceability
Conduct impact assessment of change - upstream and downstream and regression impact, analysing system flows and transaction life cycles
Build / Review, maintain project plan, test plan, time line charts, progress and status reports
Conduct post releases lessons learned analysis and implement action plan
Identify and consolidate defects / deviations from original requirements and solution
Conduct defect root cause analysis and plan corrective actions
Assess and highlight key blockers to plan, issues, risks, workarounds and assist in planning mitigation
Produce status report and management reports
Liaise with key stakeholders and partner with technology, product and operations
Collect, assess and act on metrics, KRIs, KPIs
Strong background in any or multiple business areas such as Securities trades processing, asset servicing, Cash, Credit and / or Trade life cycle
Project lead and lifecycle experience. Test lead / management experience
Ability to engage and partner with lines of businesses, tech, product and vendors
Clear, effective communication skills
Team worker / Team lead skills

128

Cib-transaction Processing Manager Resume Examples & Samples

Initial analysis and documentation of current state processes and workflows
Design effective strategies to increase the proficiency of existing business processes through changes in policies and procedures
Lead system buildouts and enhancements from initiation through SIT, UAT and delivery
Lead customised training to help Operations users adopt to the new system
Best practice knowledge to guide the migration and automation of existing processes, improving efficiency and enhancing the user experience
Support solutions for cost allocation and reconciliation
Stakeholder management, acting as a key point of contact between EMU BAU team and business stakeholders
Experienced Business Analyst who is extremely detailed oriented self-starter and can independently manage their own workload and interact with global, cross function stakeholders
Ability to synthesize information to reach logical conclusions; manage projects, evaluate & improve processes and document and present findings
Demonstrates proactive communication with global and local stakeholders
Knowledge of the trade and execution cost lifecycle preferred
Knowledge of the software delivery lifecycle preferred

129

Cib-transaction Processing Manager Resume Examples & Samples

Gain clear understanding of the required testing effort based on business requirements and design specifications
Prepare the testing approach plan which defines the scope and scale of testing, the plan of tasks, any dependencies and participants required
Work with technical team on environmental requirements and testing data requirements being delivered prior to commencement of user testing phase
Review system testing plans for scope and coverage, provide input on additional tests to be included
Ensure allocation of testing team is of sufficient number and experience
Ensure all test cases / scripts created cover all functional, regression and negative testing scenarios identified
Verify that scripts are fully traceable to business requirements
Arrange relevant peer review of test cases / scripts
Assign relevant testing activities to testing team members ensuring that they have sufficient work during the testing phase
Execute test scripts as per test plan and resource allocation
Monitor new requirements and change requests progress to understand implications on testing scope and effort
Act as a point of contact between Technology and Testers
UAT Closure & Score card publishing
Organise testing status meetings providing minutes and actions where necessary
Track and prepare reporting of testing activities i.e. testing results, test case coverage, defects identified and status, resource status
Distribute testing status reporting to relevant Stakeholders
To conduct and participate in integrated testing cycles that spread over multiple lines of business
Escalate arising testing issues to the testing manager
Provide Technology information in relation to the prioritisation of defects or issues arising with defect fix turnaround schedules
Liaison with business users to clarify and confirm defect impact to ensure correct categorisation
Provide relevant sign off for completion of testing including relevant documentation and evidence
Prepare relevant information required to form part of the implementation notice
Produce post implementation verification plan defining timelines, resources required in accordance with the technological implementation schedule
Prepare relevant training documentation in relation to changes tested and impact to current operational procedures
Resource & Performance Management
Effective coordination with various project level & release level (internal/external) stakeholders throughout the release life-cycle
Have an understanding of the testing principles and techniques in accordance with the ISO standards
Be able to apply a risk-based approach to testing when determining the criticality of completing test scenarios and the severity of errors raised
Be able to define the boundaries for testing all system's enhancement and projects
Have an understanding of the V model and Project Lifecycle standards
Have a good understanding of the risk and compliance policies followed by international banks
Have an awareness of the principles of Information Technology, IT Control policies and change control procedures
Working Knowledge of SWIFT is preferable
Basic Product understanding of the following would be desirable
Assumes ownership of problems and sees them through to resolution, making appropriate decisions where necessary
Good project management and test planning skills
Logically breaks down problems/situations into their essential parts and draws reasonable conclusions based on their analysis
Identifies issues, problems and opportunities and determines whether action is needed
Takes appropriate action before being asked and actively finds solutions to problems
Flexible to work in rotational shifts
Communicates at all levels in a clear, concise and fluent manner
Escalates problems & issues in a timely manner
Effective Stakeholder Management (Product, Operations, PMO, QA, UAT leads)
Graduate with Minimum 7 years of testing experience can include back office operations
Good academic record
At least 3 years of experience in a back office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial

130

Cib-transaction Processing Manager Resume Examples & Samples

Hands-on experience of Settlement Operations, Balance Sheet attestation, Control a/c Reconciliations and CASS Client Money and Assets
Exposure to Change or Project Management
Control Mindset
People management experience & Leadership skills to drive discussions and lead the group
Demonstrated ability to initiate and execute key programs

131

Cib-transaction Processing Manager Resume Examples & Samples

Investigate the root cause & reach out to technology partners as well as respective Location Middle Office, Marketing Support teams, Risk Management teams and amend Data Management Application for details validated through the investigation in the process
Complete ownership of end-to-end processing of reconciliation output & timely escalation of issues. Thorough follow-up till the issue is resolved if the fix is outside the team’s span of control
601- Associate
Bachelor’s Degree with more than 8 years of experience
PC Literate MS Excel/ Word/ Access required. Strong MS Excel skills a must
Proficiency in written & spoken English
Product –

132

Cib-transaction Processing Manager Resume Examples & Samples

Generate daily / weekly/ monthly reports and circulate to stakeholders of the Global Recipient
Investigate, reach out to respective Marketers, Marketing Support teams, Risk Management teams and amend Risk Management systems for external business conduct Ids found through the investigation
Leadership – Leads by example and is seen as an effective role model
Is able to negotiate & influence decisions, leading the decision making to the required result
Communication – Strong verbal & written communication skills. Ability to flex style to the relevant audience. Ability to communicate effectively across a global support structure, managing stakeholders’ expectations
Ability to build, grow and motivate a strong delivery focused team. Contributes significantly to the on-going development of people/talent
Change management: Is a change agent. Able to change status quo & manage through a changing environment. Demonstrates the ability to initiate and effect change and continuous improvement
Strong project management skills - Ability to multi-task managing BAU and projects and work in a deadline driven environment
Partnership: able to build, grow and maintain partnerships across regions and functions. Strong client focused
A self motivated, forward thinking & innovative team player; able to demonstrate initiative & ownership
Analytical skills, logical thinker, with attention to detail
Is able to manage cross regional teams and coordinate with cross regional stakeholders

133

Cib-transaction Processing Manager Resume Examples & Samples

Excellent PC and keyboard skills
Strong interpersonal skills: professional courteous, and able to deal with difficult situations
Strong reading comprehension with an ability to multitask

134

Cib-transaction Processing Manager Resume Examples & Samples

Manage SOX testing reviews for the MO & MM Operation groups per the line of business/firm wide standards
Co-ordinate deliverables relating to Regulatory, Internal/External audits and Compliance reviews
Manage Risk Control Self-Assessment (RCSA) program for MO & MM Operations
Monitor and track MO/MM operations related Action Plans to completion
Manage implementation of User Tools program and partner with Technology on remediation effort in line with firm’s control standards
Provide MO/Ops input on various New Business/Opportunity Assessments and co-ordinate with BAU teams
Monitor effectiveness of various Control Policies and Standards and enforce compliance
Facilitate MO related attestations and representations
Manage Inter-Affiliate Services program for Middle Office & MM Operations
Act as BCC (Business Continuity Coordinator) for Middle Office & MM Operations on BCP (Business Continuity Planning)
Provide training on control and governance agenda for new joiners and regular refresher training with BAU teams
Ensure Compliance leave for all employees are planned and updated in Global Absence Tracking
7+ years of Investment Bank experience with background in Operations Risk, Product Control, Middle Office, Audit, Compliance, Oversight & control or Business Management
Ability to deal with high level of adhoc requests and deliver under pressure with minimum supervision
Excellent organizational, problem-solving, time-management, communication and relationship-building skills
Analytical mind, investigative and ability to see big picture as well as the details
Good product knowledge in Fixed income and Treasury products
Strong proficiency in Microsoft Excel & PowerPoint

135

Cib-transaction Processing Manager Resume Examples & Samples

Lead the Manila Banking Operations OCM team which is responsible for supporting Core Cash and Utility functions within CIB Manila GSC
Partner with operations, global OCM and oversight and controls functions in managing day to day as well as strategic changes within the business with emphasis on risk management
Ensure that the business has effective controls in place to comply with operating procedures, corporate policies and regulatory requirements across the global sites
Perform process and risk reviews for new products, processes and systems implementations and ensure that changes does not negatively impact the existing control environment
Monitor compliance or adherence to product specific rules and regulations
Monitor and report Key performance indicators and risk indicators to management
Facilitate SOX and SAS 70 testing and related audits
Conduct process and control reviews to ensure audit readiness and help the business prepare in achieving satisfactory audit results
Monitor and track the Control self assessment process, ensure actions are in place, and report to the manager any open items and closure of open items
Support all risk, control and business resiliency initiatives
Perform controls testing and recommend action plans to address control gaps. Create test scripts to address risks.　
Duties are substantially varied and complex, requiring significant department and subject-matter experience to accomplish responsibilities
Applies advanced skills and adapts new procedures, technologies or techniques to improve processes, lower costs and accomplish results
Exercises independent judgment, escalating serious or unique problems to higher levels
5+ years experience in financial services industry
Ability to work in a collaborative environment whereby you are able to leverage resources of other groups
Strong knowledge of Banking Operations
Sound understanding of risk management and audit methodologies
University/college degree or may possess professional registration or certification
Relevant work experience across all aspects of a particular function or process is needed to contribute at the expected level and lead others

136

Cib-transaction Processing Manager Resume Examples & Samples

Plan/run/execute multiple Client Change/Client Onboarding projects and initiatives
Gain a strong understanding of current Operational models end to end and associated priorities for change
Build a strong working relationship with operations end-users, client services, Product and technologists to support the build-out of features in the target platforms
Provide thought leadership in the high level design of solutions with clients, operations and technology
Provide regular status updates/reporting to management
Coach other team members and contribute to the wider group’s objectives

137

Cib-transaction Processing Manager Resume Examples & Samples

Client Onboarding across CVG Platforms, Reconciliations, data quality projects , testing, strategic initiatives around query management, contingency back up for BAU functions etc
Ownership of BAU / MIS on a daily/weekly basis
To meet SLA on each activity performed as a team
To report & escalate any potential BAU showstoppers
Ensure process controls are performed on a daily basis
Understand & follow process guidelines
Identify gaps & inconsistencies in the process and build necessary controls to cover them
Ensure proper documentation of SOPs and updates
To ensure working evenly on all priorities (BAU, Projects, MIS, etc)
Meet Productivity Targets identified for the Process. Actively participates or organises team related activities
To build rapport & establish good relationship with the clients & with the team members
To uphold honesty & integrity in all dealings with JPMC and its clients
CA/ MBA with 5-6 years / Graduate or Post-Graduate with 7-8 years experience in operations

138

Cib-transaction Processing Manager Resume Examples & Samples

Working business knowledge of Derivatives across one or more asset classes (Rates, Credit, Equities, FX, or Commodities) & subsequent OTC Industry/regulatory knowledge
Bank Loans product knowledge advantageous
Previous Project Management/Business Analyst experience
Clear client communication skills
Data mapping expertise with regard to Derivative instruments an advantage
Some coding experience will be a benefit

139

Cib-transaction Processing Manager Resume Examples & Samples

Investigating trade break queries raised by Back office, analysing trade booking /recaps, amending trades in risk management & working with Front Office to assess PNL impact
Ensuring timely and accurate issuance of confirmation documents to client
Partner with Change Management teams to drive firm wide strategic re engineering projects

140

Cib-transaction Processing Manager Resume Examples & Samples

Review & improve the end to end control process around the Regulatory Reporting agenda in Equities
Previous experience in the Financial Services industry with strong understanding of Equity Derivatives products
Basic understanding of Dodd Frank CFTC Trade Reporting and EMIR Trade Reporting(not mandatory)
Good Business Analysis skills to drill down the complex Regulatory Reporting requirements for multiple jurisdictions
Graduate with 5+ years of experience, with alteast 2+ years in an investment banking environment, preferably in Middle Office / Trade Support

141

Cib-transaction Processing Manager Resume Examples & Samples

Manage a portfolio of 2.5M live trades
Monthly settlement of 600,000 payments (100% increase vs. 300,000 in 2010)
70,000 Dodd Frank MTM and client valuation statements issued on a daily basis
Operational Governance
Understand Regulations (e.g. FCA), CASS rules and its impact on Operations
Chair CASS improvement control forums (in conjunction with local / global lead), and drive agenda to ensure forum effectively cover CASS critical operating risk
Face-off with Compliance, Audit, stakeholders, etc., - key point of contact
Good understanding of product & process for OTC Derivatives, Commodities and FX
Initiate & drive CASS Control meetings to ensure consistent approach to processing & monitoring
Minimum of 10 years industry experience
Demonstrable solid understanding of cash and asset processing market dynamics
Strong understanding of transaction lifecycles, systems and controls and the functions responsible for execution of those controls
Proven track record of initiating policy and control improvement and driving programs and that enhance transparency, governance or control
Must have excellent Microsoft Excel knowledge (formula and macro level)

142

Cib-transaction Processing Manager Resume Examples & Samples

Monitor the queue’s for all regions across all Branches
Graduate with Minimum 3 year - International Payment Processing Operations or Fresh
Experience and a working knowledge of various aspects of International Payment Processing Operations. 1 year of experience in a backoffice operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial

143

Cib-transaction Processing Manager Resume Examples & Samples

Role will be based in Mumbai and will be responsible for managing xAsset initiatives, strategy & change across the organization. Priorities will include providing support and thought leadership to 8 product lines, ensuring consistency & optimization of xAsset technologies and partnering closely with technology, UX designers, product teams and Ops partners to achieve results
XAsset initiatives include both tech and ops driven agendas designed to improve our operational performance, client experience, risk and controls and operating model. By design, the role is non-routine and creative in nature
The team is global with representation expanding across the operational footprint. Team members are required to operate in a dynamic working environment and a multifaceted governance model – operating in a lead capacity by region, product and over-arching work-streams
Summary of Responsibilities
7-10 years of background in OTC Derivatives and/or Currencies. Knowledge of Markets and Investor Services Operations is preferable
3+ years work experience in Change/Project Management and / or Business Analytical Skills would be an advantage

144

Cib-transaction Processing Manager Resume Examples & Samples

The team name is ‘Documentation Management’ and the job title is ‘Operations Analyst’. This Role is performed by both, graduates and post-graduates from various education disciplines (mainly BCOM, BBM, BBA MBA and LLB)
The profile involves review of legal documentation and input of key parameters from the legal documentation into the systems of JP Morgan. Examples of such legal agreements are ISDAs, CSA etc
The employee should be flexible with shifts; currently there is only early morning shift (5AM to 2 PM) and evening shift (5 PM to 3 AM shift). In general, employees have to be flexible to work on both the shifts, employees will also have to change / rotate shifts periodically
Identify issues and co-ordinate with the relevant functions internally (eg: credit, legal etc) for prompt resolution on disputed points within set time-frame parameters
Working with key partners in legal, business, operations and technology, contribute towards the development of an efficient operating framework
Working closely with regional Legal operations Department (which has the overall responsibility for ISDA Master Agreement Negotiation and Transactions), the business and other stakeholders
Productivity and Quality will be the measure of performance for this role. Producing good quality work is therefore paramount to the success of the candidate in the organization
Qualifications/Experience/Knowledge/Skills
Minimum of 5 yrs proven experience in Derivatives Master Agreements and other trade related documentation gained within Investment Banking / Law Firm environment
An excellent understanding of the ISDA Master Agreement mechanics
Proficiency in MS office is a must
Ability to multi-task, identify priority issues and excellent execution mentality
Have strong teamwork approach. Equally importantly is the ability to execute independently
‘Working to deadline’ approach

145

Cib-transaction Processing Manager Resume Examples & Samples

Co-coordinating BAU and project activities across different groups, technology teams and cross-functional groups
Hosting regular BAU and strategic project calls to deliver key project updates and highlight critical risk and issues
Ability to adapt and contribute to internal processes and be innovative in finding solutions for all the issues that can arise while delivering a project
Hosting regular project calls to deliver key project updates and highlight critical risk and issues
Support in project capacity planning based on the in-scope documentation
Understand and assess project cross impacts and dependencies
Working closely with regional Legal operations Department (which has the overall responsibility for ISDA Master Agreement Negotiation and Transactions), Credit, Collateral team, Onboarding team and other stakeholders
Ensure that all control policies of the organization and DMO are fully adhered to
Ability to multi-task, identify priority issues and excellent execution style
Relationship-building skills
Able to build strong partnership with various teams to help deliver results

146

Cib-transaction Processing Manager Resume Examples & Samples

Performance of Quality Assurance testing to proactively identify areas of risk
Validation of action steps taken by business to resolve issues
Spot checks and thematic reviews to improve overall control environment
Partnering with Business Managers and OCMs to ensure appropriate action plans developed to address risk
Execution and Coordination of the Risk and Control Self Assessment
Project Management for key controls related projects run by the OCM team
Review key risk indicator framework; Scorecards, Dashboards to ensure appropriateness of Metrics / KPIs and facilitate business reviews
Be able to do Data Analysis and build a strong and robust MIS platform and program & drive initiatives to improve controls
May be responsible for certain Management Reports
CA/CWA/CISA/MBA with 7-10years / Graduate or Post-Graduate with 12-15 years experience in operations

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Cib-transaction Processing Manager Resume Examples & Samples

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Cib Transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib Transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib Transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

Cib-transaction Processing Manager Resume Examples & Samples

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