Cash & Trade Processing Resume Samples

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A Marks

Alec

Marks

62574 Fadel Burg

New York

+1 (555) 616 6914

62574 Fadel Burg

New York

Phone

p +1 (555) 616 6914

Experience Experience

Phoenix, AZ

Cash & Trade Processing Rep

Phoenix, AZ

Dach-Schroeder

Phoenix, AZ

Cash & Trade Processing Rep

General Inquiries and Complex Investigations: Investigates and provides timely and accurate responses to billing queries from numerous sources. Conducts root cause analysis and corrective action to prevent reoccurrence
Adjustments: Calculates and processes adjustments to prior or current period invoices
Unbilled/Rev Leakage: Identifies and remediates unbilled accounts and transactions
Onboarding, Cust/Acct Maintenance, Account Closures: Accurately maintains complete billing profile setups and pricing
Invoice/Statement Generation: Produces accurate and timely invoices and statements to customers
Payment Processing: Receives, applies, and accounts for various incoming payment types
Develop and implement operational/procedural synergies to achieve a high quality, consistent and efficient process across all regions

Boston, MA

Cash & Trade Processing Manager

Boston, MA

Little, Mosciski and Hansen

Boston, MA

Cash & Trade Processing Manager

Identify and develop high performers for next level jobs/senior management positions
Overall management of team with respect to products, processes and people related matters
Taking complete ownership of the team, provide road map to the team towards driving the goals of the organization
Plan and hire the right set of people, train, guide, coach, develop, appraise and reward people based on meritocracy
Manage attrition effectively
Ensure adherence of performance standards and training of new resources to match up to the standards
Assist in handling of regulatory notices/queries and ensure timely resolution of regulatory queries/notices

present

San Francisco, CA

Cash & Trade Processing Senior Analyst

San Francisco, CA

Mills Inc

present

San Francisco, CA

Cash & Trade Processing Senior Analyst

present

Develop and execute training plans to ensure that all team members possess sufficient knowledge and resources to perform the daily task
Working closely with the Deliveries Manager and providing cover within the team
To assist in Citi’s smooth entry to new markets and the resulting delivery management process
Monitor market/exchange developments and work with business, technology and other groups to implement new processes and systems
Expiry management across all EMEA exchanges
Support VP in the day-to-day management of ETD Ops Control functions
Performing departmental coordinator’s functions in terms of controls and projects (EUCs, UAT tests, projects, implementations)

Education Education

Bachelor’s Degree in Finance

University of Florida

Bachelor’s Degree in Finance

Skills Skills

Applies detailed technical knowledge to deliver quality service and achieve operating efficiency
Demonstrated work ethic, capable of disciplined self-motivation and commitment to the highest standards of professional integrity, maturity and judgment
Accounting knowledge
Strong organizational and time management skills to meet strict reporting deadlines
Excellent communication skills, verbally and writing
Proficiency in dealing with systems/PC's and computer terminals- Word, Excel, Internet
Good numerical skills
Ability to use various systems and applications
Strong interpersonal and communication skills to interact with all levels of management
Computer literate beyond basic use of Excel

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Cash & Trade Processing Senior Analyst Resume Examples & Samples

Support daily margining and settlements with exchanges, carry broker and the firm's clients
Computation and segregation of clients funds
Handling of bank accounts reconciliation including investigation of any breaks
Perform daily reconciliation of our firm's sub-ledger, GMI to the firm's general ledger and monthly proofing of GL balances
Monitoring of margins and positions limits including escalation of any excessions
Closely liaise with internal teams, as well as exchange and clearing brokers to promptly resolve any trade breaks or exceptions
Develop and execute training plans to ensure that all team members possess sufficient knowledge and resources to perform the daily task
Participate in change initiatives designed to increase operations scalability and controls
Provide regular feedback to the team members
In-depth knowledge and experience of Exchange Traded Derivatives (ETD)
Additional language skills such as Japanese, Chinese and Bahasa is a plus
Ability to influence change and implement process improvements is essential
Hands-on manager who can lead without being a micromanager
High level of client service to both internal and external clients with utmost professionalism at all times

Cash & Trade Processing Rep Resume Examples & Samples

General Inquiries and Complex Investigations: Investigates and provides timely and accurate responses to billing queries from numerous sources. Conducts root cause analysis and corrective action to prevent reoccurrence
Adjustments: Calculates and processes adjustments to prior or current period invoices
Unbilled/Rev Leakage: Identifies and remediates unbilled accounts and transactions
Onboarding, Cust/Acct Maintenance, Account Closures: Accurately maintains complete billing profile setups and pricing
Invoice/Statement Generation: Produces accurate and timely invoices and statements to customers
Develop and implement operational/procedural synergies to achieve a high quality, consistent and efficient process across all regions
Full understanding of end to end process flows
Assist with further development of processes, procedure writing, participant with future Operation migrations
Cost optimization: Identify and implement opportunities to reduce operational expense
Vendor Management: oversee work produced by third party/Citi vendors (TCS, Citi Captivate, print vendors)
**Analytical and detail-oriented with basic accounting skills required
Achieving/ Driving Results - including identifying and implementing process improvements
Teamwork/Interpersonal with local, national and international team members
High competency/expertise with MS Office Suite products (MS-Word, MS-Excel, PowerPoint, Access)
Demonstrated strong work ethic, capable of disciplined self-motivation and commitment to the highest standards of professional integrity, maturity and judgment

MYS Ctsm Pg-cash & Trade Processing Senior Manager Resume Examples & Samples

TSP support for Corporate clients covering multiple countries in Asia
Customer Contact Unit team who is responsible for making outgoing customer calls for non-TSP clients
Customer Investigation Unit
Managing the team handling TSP/customer contact function in accordance with prescribed standards of banking operational procedures and other applicable guidelines
Set strategic goals and objectives for the team and provide regular feedback/coaching
Identify training and development needs for the team and execute training programs on both technical aspects, as well as soft skills
Ensure delivery of services in line with agreed service standards and turnaround times to meet customers' expectations
Ensure team provides trade technical support/solutions to the customers/business partners where needed
Ensure client issues are resolved in a timely/accurate manner that exceeds clients' expectations
Refer/escalate potential business opportunities to business segment partners where appropriate
Prepare metrics for business reporting and analysis
Conduct regular customer reviews
Provide enhanced differentiated services to Platinum clients
Drive Innovation and enhance client experience
Lead/drive strategic projects across the Asia region
Confirmed employees
Minimum of 2 years service in CTSM and at least 24 months in current job function

Cash & Trade Processing Rep Resume Examples & Samples

Manage aging and deal queue
Participate in departmental projects including creation and execution of test plans and scripts
Review and verify others work as needed
Very detail-oriented. Ability to meet a daily deadline
Flexible/sense of urgency and the ability to multi-task
Must have a good working knowledge of Excel, Word and must be PC literate

Cash & Trade Processing Rep-rd Shift Resume Examples & Samples

Provides proof and reconciling support for respective products
Compiles, posts, and reconciles various proof entries for multiple proofs from limited to moderate complexity
Monitors batch feeds for accurate, timely, and successful processing
Applies detailed technical knowledge that delivers quality service and achieves operating efficiency
Participates in process improvement initiatives and proof processing projects
Assists new team members with procedural tasks
Interacts with multiple stakeholders, such as technology, data centers, command centers, proof sending areas, accounting and financial control, and customer service
2+ years in related business experience
Demonstrated interpersonal, communication, and teamwork skills

Cash & Trade Processing Rep Resume Examples & Samples

Minimum 0 -2 years public or relevant private accounting experience
Database management skills a plus
Microsoft Office Products (Excel, Word, PowerPoint, Access)

Cash & Trade Processing Rep Resume Examples & Samples

Performs varied transaction services tasks associated with all processing support for respective product
Frequent internal and external customer contact
Serves as backup coverage for team members during high volume periods
Assist new team members with procedural tasks
Works under direct supervision with detailed procedures while performing job duties
Able to take additional tasks and work with other team members to provide support whenever required
High School / Diploma / Graduate
Analytical and detail-oriented

Cash & Trade Processing Senior Analyst Resume Examples & Samples

Early Exercise and Assignments of Options
Position Maintenance of Futures and Options
Maintenance of all physical holdings
Expiry Management
Physical Deliveries
Expiry management across all EMEA exchanges
Liaising with various departments within Citi to support the current client offering
To assist in Citi’s smooth entry to new markets and the resulting delivery management process
Working closely with the Deliveries Manager and providing cover within the team
Assisting and managing projects, improving automation and STP within the deliveries area
Maintaining controls and ensuring that operation delivery risk is kept to a minimum
Maintaining procedures and ensuring that these are followed
Build strong leadership and managerial skills
Successful candidates will have the opportunity for future career progression within the Equities business and potentially at a Capital Markets level as well
The ideal candidate will have performed a Deliveries role for a significant period of time in a similar sized organization
Outstanding Listed Products experience is necessary
Detailed knowledge of the delivery process across all EMEA markets (Bonds, Commodities, Metals, Equities, Power and Energy contracts)
The ability to investigate and resolve breaks and discrepancies
Experience of managing expiries for both physical futures and listed options essential

MYS Ctsm Pg-cash & Trade Processing Senior Manager Resume Examples & Samples

Oversee day-to-day operations for AU/NZ, Sri Lanka, Hong Kong, Singapore and Malaysia
Support and coordinate with stakeholders and various system enhancement which include discussion on requirements, UAT, SIT and system migrations
Conduct service review calls with countries
Review department BCP and ensure participation in conducting COB test complies with COB requirements and that plan is robust and dynamic
Periodic review on department Local Operating Procedures to ensure latest processes is being incorporated
Involved in various regional initiatives and work closely with country & regional product by providing feedback base on existing system and process capabilities
Work closely with technical support on various system PPM, DDE, CHAPS, Clearing Switch, Flexcube, CitiFT and FTI system
Play a pivotal role in key regional initiatives like migrations, new products/markets, intra CSC to ensure we meet all the Must Win Battles for TTS Client Operations
Ability to partner with country ops units and front office and product at senior levels to ensure seamless end-to-end processing and customer satisfaction
Build up large teams to support critical processing for the region
Lead Process Improvement and Efficiency ideas in the area
Provides direction to staff including distributing work, providing guidance and resolving problems within the unit supervised
Keeps abreast of the organization’s operational processes and best practices in business strategy, and recommend business solutions to internal clients
Demonstrated strengths in (a) driving results (b) managing risk (c) creating entrepreneurial environment (d) innovation (e) leading people (f) fostering collaboration/teamwork (g) ethical standards
Senior manager with at least 10 years of banking experience of which at least 3 years must be spent managing a large ops department at country or COE level
Strong execution skills in a multitasking mode is important
In depth subject matter experience in Cash is preferred
Excellent communication and interface skills

MYS CTM Pg-cash & Trade Processing Senior Analyst Resume Examples & Samples

Following implementation, support the client transition from implementation into BAU
Undertake regular Service Reviews with Countries and Vendors, identifying opportunities for improvement and owning the resolution of any resulting issues
Day-to-day problem resolution, escalation and productivity management
Identify areas for digitization and optimization. Implement and support the digitizing initiatives
Identify trends and carry-out frequent analysis to ensure smooth operation of the cards program and related projects such as digitization and robotics
Practice effective continuous process improvement across Operations, Product and Vendors to reduce errors, bottlenecks and ultimately costs
Monitor SLAs, service quality and fraud levels
To own and manage distinct projects and initiatives to drive the level of client and customer satisfaction
Managing operations and process improvements – digitization/robotics
Operations background
Experience of credit and debit card markets, products and processes
Cash Management and Risk and Controls knowledge would be an advantage
Problem solving including technical issues
Conflict resolution
People management skills
Effectively prioritize time and manage work to deadlines
Take ownership of issues and liaise with the client and various internal Citi units to achieve excellent customer experience

MYS Ctsm Pg-cash & Trade Processing Senior Supervisor Resume Examples & Samples

Minimum of 2 years experience in people management
Working experience working in daily operations environment, and preferably with more than 2 years working experience in related/similar field, especially in Domestic product. (eg., Payments and Collections)
Flexible to work on Malaysia public holidays, and in non-standard/staggered hours where required
Strong execution skills in a multi-tasking mode and follow-up effectively
Good leadership skills and is willing to take on challenges
Good initiatives and strong sense of responsibility

Cash & Trade Processing Rep Resume Examples & Samples

Imaging and encoding of all local and foreign deposits in preparation to be dispatch to the Central Bank
Imaging of all foreign and local-in-clearings, return and unqualified cheques
Investigate and respond to all queries received from our Client Service Hub
Monitor, follow-up and reconcile all outstanding items on the Department Control Function Checklist
Prepare letters to Non-ACH Finanacial Institutions receiving payments via Citi
Manual processing of Cheque clearings Settlements
Update weekly volumes Report
Review Safekeeping log periodically with supervisor
Update Regional Billing on a monthly basis (ACH Threshold/recall)
Generate and prepare monthly threshold reports for all electronic payments over the ACH threshold limit
Upload client’s cheque book request via internal system
Printing of local (Paylink) and Foreign cheques requested by our clients
Prepare & Validate Cheques against Listing, package and record cheques for disbursement
Provide proper log and custody of all numbered forms
Provide support and guidance to the Processing hubs
Manage the Sanction Screening process and ensure adherence to the policies
Perform monthly processing of all unclaimed balances (Managers Chq) over 365 days
Daily updates of the Rates in the Banking Hall
Act as back up for the Cash and Trade Processing Representative
Perform any other duties as assigned by the Supervisor
1 year or more experience in Transaction Processing (Operations) or Customer Service Relationship
Computer literate beyond basic use of Excel
Ability to use various systems and applications
Basic College/University (first Degree)

Cash & Trade Processing Senior Analyst Resume Examples & Samples

Performing departmental coordinator’s functions in terms of controls and projects (EUCs, UAT tests, projects, implementations)
Delivering and approving of documentation describing functional changes of systems
Opinion-making on operational risk for new implementation projects
Close cooperation with other teams involved in the process of the NAV calculation and Middle Office Operation
Identification of ineffective areas within the E2E process and leading a change to those
Coordination of new client onboarding; tasks migration
Active participation in regional initiatives
Acknowledging Citi’s principles and values of organizational culture and applying them in everyday work activities
Master’s or Bachelor’s degree
Adept in managing the wide spectrum of tasks
Experience within the funds industry
Strong knowledge of the capital markets and financial instruments
IT sense needed

Cash & Trade Processing Supervisor Resume Examples & Samples

The ideal candidate should have a minimum 3- 5 years banking experience
Degree holder
Post graduate degree would be an added advantage
Able to communicate with Internal and External Business Partners
Strong verbal and written communication skills – English language
Mandarin is an added advantage
Strong execution skills in a multi tasking mode
Ability to interact confidently with senior management and/or regulators

Cash & Trade Processing Manager Resume Examples & Samples

The ideal candidate should have a minimum of 5-7 years banking experience which should include managing a team
Preferably working knowledge of trade and banking operations and processes
Good interpersonal communication skills
Strong verbal and written communication skills – English Language. Mandarin is an added advantage
Strong Project management skill including financial cost management skill

Gpc-sli Ibor-cash & Trade Processing Manager Resume Examples & Samples

Manage multiple clients/funds and Ability to think outside the box to come up with innovative solutions
NAV/GAV Computation
Exposure to InvestOne Enterprise/ Multifonds (Accounting Module), EMS, pControl and Recon Frontier or TLM application will be added advantage

Gpc-cash & Trade Processing Senior Manager Resume Examples & Samples

Responsible for meeting all client deliverables
Ability to think outside the box to come up with innovative solutions
Ability to navigate proficiently in a windows environment
Strong knowledge of Microsoft excel & word
Ability to write messages in a clear and concise manner
Ability to read, write & speak English proficiently
Strong research, resolution and communication skills
Interpersonal skills - Relationship builder, respectful and resolves problems
Communication skills - Presentation skills, listening skills, oral & written communication skills
Self-management - Adaptability and resilience, learning behavior, integrity and ethics and relationship builder
Motivational skills - Performance standards, achieving results and persistent
Ability to drive the team in right direction with positive intent
Innovative thinking - Creative thinking decision making, input seeking ,logical thinking and solution finding
Leadership - Addresses difficult issues, builds effective teams focused on goals, champions new initiatives, fosters development, gives timely feedback and coaching, Idea generator and sets challenging performance standards
Attention to detail and ability to work on multiple tasks
Flexible enough to work in any shifts as per business needs
Prior Transfer Agency processing experience is required
Bachelors Degree in Commerce is desired
12-15 years of relevant experience
8-10 years of team handling experience
Ability to work under pressure and should be able to handle multiple projects
A good understanding of effective risk management & it’s execution
Effective verbal reasoning and numeric skills
Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives
Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success
The candidate should be able to understand the intricacies of connecting TA impact on other related functions

Cash & Trade Processing Manager Resume Examples & Samples

Acting as unit head for Outsourced Loan operations
Ensure a seamless operation’s delivery platform for the Loan operations, through timely and zero-defect transaction processing in the Unit
Build effective controls and minimize risk of errors
Overall Governance of activities
Adherence to processes & continuous MCA monitoring
Resolving daily issues if any and timely escalation to senior management of critical issues / items requiring attention
CA/MBA
6-7 years' relevant work experience
Effective communication skills – both written and oral
Effective conflict resolution skills
Conceptual understanding of Loans Products

Cash & Trade Processing Maker Resume Examples & Samples

Executing and ensuring smooth processing of export/import transactions for large corporates (End to end support)
To ensuring smooth transaction processing for payments products (RTGS/NEFT/DDs/A2Aetc), including handling customer interface, vendors and external and internal stakeholders such as Product/Legal/Regulators etc
Candidate will be required to review MIFT/domestic account services transaction processing and Branch activities, delivering various periodic regulatory submissions
Strong communication and interpersonal skill

MYS Ctsm Pg-cash & Trade Processing Senior Group Manager Resume Examples & Samples

Strong verbal and written communication skills – English Language
Highly detailed planning, organization and process management experience and solid execution capability
Multitasking is a must requirement
Ability to interact confidently with senior management and / or regulators
Identifying and retaining talent
Demonstrated people leadership/management skills and the ability to influence and empower people
Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Flexible/sense of urgency
Quick learner; comfortable with and able to manage in complex systems environment and associated development process

Cash & Trade Processing Manager Resume Examples & Samples

Overall management of team with respect to products, processes and people related matters
Taking initiatives with respect to efficiency in processes, cost optimization/saves, people related matters etc
Taking complete ownership of various national level projects and driving to timely and effective implementation
Handling of all regulatory notices / queries and thereby ensure timely resolution of the same
Representing the bank in regulatory meetings
Representing the bank in all legal related matters and hearings
Taking complete ownership of the team, provide road map to the team towards driving the goals of the organization
Monitoring and understanding emerging operational best practices in the industry and thereby ideating to create competitive advantage
Ensure adherence of performance standards and training of new resources to match up to the standards
Candidates with 6 - 10 years of related work experience
MBA from Tier institute
Excellent interpersonal / communication skills and ability to develop strong partnerships with clients and other stakeholders
Sound understanding of Capital Markets in India and keeping abreast of emerging market developments
Ability to translate complex market requirements through clear and precise verbal and written communication
Ability to work independently and demonstrate a high level of ownership in driving client requirements
Ability to translate client requirements and work with internal operations team to achieve results to the satisfaction of clients
Ability to adapt to constant changing needs of the business
Postgraduate qualifications are necessary
Excellent MS Excel and PowerPoint skills are an added plus point

Cash & Trade Processing Manager Resume Examples & Samples

Managing flawless transaction processing with the team within specified TAT
Ensuring all controls are adhered to and audit readiness at all times
Managing of vendors engaged in various levels of processing
Ensuring cost control and cost saves
Interacting with customers and internal stakeholders related to issues and thereby resolving the same
Involvement in various project related activities
Authorization of transactions in product processors
Build up product level understanding and expertise within the team
Candidates with 1 - 2 years of related work experience

Cash & Trade Processing Manager Resume Examples & Samples

Coordination with various stakeholders viz. customer, sales, TCS and ensure resolution of issues
Managing vendors that are engaged in various stages of transaction processing
Optimizing and re-engineering of processes and thereby ensuring efficiency, controls and cost saves
Involvement in various projects related to process, people, cost etc
Ensuring timely and flawless regulatory reporting
Assist in handling of regulatory notices/queries and ensure timely resolution of regulatory queries/notices
Authorization of transactions in product processor
Candidates with 2-4 years of related work experience

Cash & Trade Processing Rep Resume Examples & Samples

Process all Manual Real Time Gross Settlement transactions deemed for the Central Bank System - these payments are deemed large value and time sensitive transactions in excess of JMD$1MM
Independently reconcile the Central Bank account on a daily basis. Check and validate all transactions whilst ensuring that client’s transactions are settled within the stipulated timeframe as mandated by the Central Bank
Coordinate and manage all Onshore and Offshore Loans – Review and evaluate all documents received for the initiation of a loan (Promissory Notes, Letter of instructions and Notice of Eligibility) against the Credit system to ensure the authenticity and required approvals of the loan being booked in order to avoid any Operational Risk. Ensure completeness, accuracy and conformity with both our international and local standards
Coordinate and manage all Onshore and Offshore Trade Services (Guarantees, Standby Letters of Credit and Letters of Credit); Review & evaluate all documents received prior to booking to ensure completeness, accuracy and conformity with the bank's policies and procedures
Manage and Coordinate the relationship with the processing hubs to ensure that transactions are processed according to the established service standards
Manage along with the Trade Product Head all past due obligations associated with Trade/Loans with a view of reducing/eliminating any potential write-off on a weekly basis
Perform monthly Reconciliation of the Trade Report against the respective General Ledger’s and reports received from the processing hub
Dispatch reconciled Trade reports to the relationship manager's on a monthly basis
Liaise with the International and local personnel to resolve all Trade and customer service issues and queries
Work with the Relationship Manager's on new deals and deals within the pipeline, by ensuring that client’s accounts are properly maintained in the booking systems
Ensure that all Trade and Loans payments (Onshore and Offshore) are applied in the relevant systems in a timely manner
Extract data from systems and prepare Bills for both Onshore and Offshore clients on a monthly basis
Review and Reconcile the departmental checklist on daily basis. Evaluate irregularities in each account under control and ensure that appropriate actions are taken as per the bank’s policies and procedures
Monitor and validate transactions via the processing system periodically throughout the day and escalate transactions which are queued beyond the standard processing time to the proessing Hub to alleviate any Operational Write-Off due to inefficiencies
Investigate queries on a daily basis and ensure that the queries are dealt with or resolved in the stipulated time frame
Update Volumes report on a weekly basis for each product
Perform backup duties for the Unit
Perform any other duties as may be assigned by your supervisor from time to time
1 year or more experience in Transaction Processing (Operations) would be an asset
Problem solving and interpersonal skills
Beyond basic use of EXCEL
Excellent written and oral communication
Sense of urgency to meet deadlines

Cash & Trade Processing Manager Resume Examples & Samples

Making/authorizing of transactions in product processors
Interaction/communication with customers related to transaction queries
Coordination with internal stakeholders related to queries
Preparing various MIS/reporting
Implementation of change in process/regulatory guidelines
Ensure and imbibe the right-first-time culture
Proactively identify and escalates any control or compliance related issues to supervisor

Cash & Trade Processing Rep Resume Examples & Samples

Process Clients Cash & Checks deposits
Process all cash related MIFT transactions e.g. Local funds transfer RTGS
Prepare Cash Crosses when necessary (Purchase and Sales)
Take part in COB Readiness and Testing
Knowledge of Bank Operating Procedures

Cash & Trade Processing Senior Manager Resume Examples & Samples

Governance & Management of Projects team at outsourced service provider
Governance & Management of UAT team - Prepaid and Commercial Cards
End to End Process Owner of Tech Change Management process
Represent Asia and get things done for Asia on Global forum for technology
Responsible for delivery of functionality end to end - BRD-> FS-> UAT ->Production testing -> Post
Production
Matrix management of all tech projects for the business
Direct management of critical projects
Responsible for pristine system releases throughout the year
Responsible for managing costs for outsourced service provider team
Process owner and governance of technology helpdesk function
Appropriate and regular reporting to Senior Stakeholders of all projects
Cards product and system knowledge will be an advantage
Knowledge of project methodology and best practices
Operations/Project Management experience
Analytical, highly numerate, detailed oriented & methodical
Skilled with MS Office, particularly MS Excel
Ability to work under tight deadlines and multi-task
Excellent English communication skills (verbal & written) & ability to communicate at all levels
Ability to work across functions and across geographical boundaries
Self-motivated and demonstrates high level of initiative