Cash Applications Specialist Resume Samples

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M O'Keefe

Marty

O'Keefe

129 Brown Ford

Chicago

+1 (555) 858 2636

129 Brown Ford

Chicago

Phone

p +1 (555) 858 2636

Experience Experience

Los Angeles, CA

Cash Applications Specialist

Los Angeles, CA

Welch, O'Connell and Labadie

Los Angeles, CA

Cash Applications Specialist

Develops positive working relationships with branches
Assist in closing process as requested by management
Work from a report daily to retrieve and resolve loads unbilled due to missing paperwork or reference numbers
Partners with the team and management by quickly bringing issues to their attention, working to understand the root cause and offering potential solutions
Assist in the reporting of credit and collection metrics to senior management
Assist with daily cash positioning and debt management
May assist in other A/R functions and special projects as time and work load permits

Philadelphia, PA

Accounts Receivable Cash Applications Specialist

Philadelphia, PA

Lemke, Wunsch and Littel

Philadelphia, PA

Accounts Receivable Cash Applications Specialist

Provide best in class customer service to internal and external business partners and customers
Transact commission client detail within an automated cash application system and process all exceptions efficiently and effectively
Review and request client master data set-up and maintenance with internal business partners to ensure commission detail is recorded timely
Responsible for ensuring all cash is recorded to the general ledger and obtaining approval from the Cash Applications Supervisor for any exceptions
Responsible for all month-end closing activities including production and cash balancing, as well as, suspense reconciliation
Responsible for record retention - archive
Results driven and takes initiative

present

San Francisco, CA

Senior Cash Applications Specialist

San Francisco, CA

Emard-Wolf

present

San Francisco, CA

Senior Cash Applications Specialist

present

Assist in the posting of all daily cash receipts
Obtain and attach back-up / claim forms for short payments to Dispute Management cases and assign to the corresponding processor
Work with Cash team on daily/weekly/monthly AR Reconciliation in order to ensure an accurate month-end close
Create dispute cases for short payments / chargebacks
Place phone calls to customers to determine reason for deductions when they are not stated
Complete special projects or reports as requested
Develop daily workout sessions/attend calls and link between collections and Finance

Education Education

Bachelor’s Degree in Accounting

Kaplan University

Bachelor’s Degree in Accounting

Skills Skills

Demonstrated outstanding level of professionalism in providing support, including ability to exercise good judgement, discretion, tact, and diplomacy
Detailed oriented team player who is adaptable to change
Ability to support and coach clerical staff in a professional manner
Basic-to-intermediate knowledge of Microsoft Office applications, including Word, Excel, and Outlook
Strong business acumen and attentiveness to detail
Proven ability to learn quickly and work independently
Good organizational and people skills. The ability to work and navigate within a complex organization
Strong attention to detail
Strong verbal and written communication and customer service skills and a quality mindset
Ability to work well in a team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly

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11 Cash Applications Specialist resume templates

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Cash Applications Specialist Resume Examples & Samples

Day to day management of incoming customer receipts and posting to the appropriate
High School Diploma/GED and a minimum of 2 years of transactional experience in financial
Knowledge/Experience in international banking
Previous experience in (commercial) collections or knowledge of (commercial) collections
Knowledge of Accounts Receivable systems, including GECARS, Oracle, SAP and SUN
Minimum of 2 years related transactional experience in customer service, accounting, collections or cash applications
GE experience
Excellent interpersonal skills & strong customer service orientation
Strong analytical skills and proven ability to interpret (complex) data
Strong problem solving, conflict resolution and negotiation skills
Ability to multi-task & ability to work under pressure in a fast paced environment
Ability to be pro-active and to think "out of the box"
Strong sense of integrity

Cash Applications Specialist Resume Examples & Samples

Prepare Receipt Transaction Reports
Research Customer Account Billing and Unapplied Payments
Liaison between Field Salespeople and Finance Group
Bachelors Degree, Business Related Preferred
Two to three years comparable work experience
Oracle Financial experience a plus

Cash Applications Specialist Resume Examples & Samples

Minimum of 1-2 years of experience managing functional areas of patient billing or revenue cycle related functions preferred
Minimum of 3 years demonstrated experience in billing, accounting, or revenue cycle, required
Ability to lead and manage diverse staff in a learning environment with frequent changes in departmental priorities
Must demonstrate strong organizational skills. Exhibit strong, collaborative leadership qualities that can bridge across multiple disciplines

Senior Cash Applications Specialist Resume Examples & Samples

Assist in the posting of all daily cash receipts
Create dispute cases for short payments / chargebacks
Place phone calls to customers to determine reason for deductions when they are not stated
Research historical cash application activity when needed
Possess exceptional verbal and written communication skills
Excellent relationship building and customer service skills
Strong computer skills specifically proficient in Excel
Must have experience in and the ability to adapt to a fast paced environment
Ability to multi-task and prioritize effectively
MS Office (Word, Excel, Outlook, etc.)
SAP Experience highly preferred
Bachelors or Associates Degree preferred, high school diploma (or GED) required, and 3 or more years of Cash Application and customer service experience; or equivalent combination of education and related experience
Proven experience and ability to effectively present information and respond to questions from groups of managers, clients, customers, etc
Mathematical aptitude and confidence to successfully navigate, dissect, interpret and execute complicated payment reconciliations

Cash Applications Specialist Resume Examples & Samples

Daily processing of payments received through lockbox(s)
Processing of return checks, credit card payments, EFT payments, credit and debit memos, refund checks, and adjustments
Research and solve payment discrepancies
Process manual credit card adjustments
Make adjustments to accounts as needed
File incoming material according to file system
Performs other duties as required or assigned
Two plus years of cash applications or cash transactions experience is preferred but not required
Experience with Oracle is preferred but not required
Proven ability to do 10,000 key strokes per hour by touch
A high level of organizational skills, integrity and accuracy
Good communication skills both written and verbal
Proven ability to work with minimal supervision
Knowledge in using on-line systems for input and inquiry
Must be open to working overtime as needed (up to 60 hours a week during peak periods)
Ability to develop and maintain a positive working relationship with others
Supports and participates in the Company's quality standards with a continuous focus on customer service

Cash Applications Specialist Resume Examples & Samples

Day to day management of incoming customer receipts and posting to the appropriate customer account and invoices, system load and balancing and re-classification entries
Manage complete cash posting and application of assigned portfolios and attend regular Cash Application reviews
Follow up with account receivables teams and internal customers directly where necessary
Proactively resolve inquiries promptly & accurately, by understanding client and collection team needs
Ensure all related policies and procedures are followed and system cash integrity maintained
Establish monthly/quarterly Closing Reporting and action plan to resolve them
Proactively and timely partner with Accounts Receivables Team and Finance components to drive and resolve un-applied cash, by reviewing and analysing bank accounts and Receivables ledgers
Develop daily workout sessions/attend calls and link between collections and Finance
Ensure all audit requirements are met, and Validate that reports meet GE's risk & financial requirements
There may be an opportunity to take part in special projects, for personal / professional development opportunities
The role will also have occasional interaction with GE Treasury function (Corporate)
In addition the role will include ad hoc tasks in support of the Working Capital Solutions Cash Operations team
Accomplish all your responsibilities in line with GE's compliance and integrity requirements
Support redefining banking requirements to increase automation of processes
In case of business need to get involved in project related testings
Directly related experience to cash collection or customer service, ideally in a multinational environment
Knowledge of WCS Servicing system – GECARS – a plus
Microsoft Office proficiency, especially Excel a plus
Demonstrated effective cash application skills
Ability to work under pressure in a dynamic environment
Self-starter with strong organizational skills
Highly accurate, meticulous, detail oriented, process driven
Cultural Awareness in a diverse and international environment
Working knowledge of credit and collections function will be a definite asset

Cash Applications Specialist Resume Examples & Samples

Assist in the posting of daily cash receipts
Obtain and attach back-up / claim forms for short payments to Dispute Management cases and assign to the corresponding processor
Place phone calls to customers as needed to obtain payment/deduction information
Identify daily unapplied amounts, post to customer accounts, call on back-up and provide A.R. with applicable information
Work with Cash team on daily/weekly/monthly AR Reconciliation in order to ensure an accurate month-end close
Complete special projects or reports as requested

Cash Applications Specialist Resume Examples & Samples

Applying cash receipts on all regional bank accounts linked to the business
Responsible for investigating unidentified receipts and liaising with bank and/or customer to identify and apply accordingly
Responsible for ensuring cash application metrics are achieved on the assigned portfolio(s)
Re-aging and correcting due dates on invoices in SAP
Managing withholding tax postings, letter of credit postings, bank notes postings, offset/clearing of debit against credits and processing write-offs
Maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs etc.)
Build relationships with relevant business partners to ensure a smooth cooperation between the Credit department and the business(es) that own the assigned portfolios
Communicate regularly with credit analysts to ensure the correct cash postings
Assist in reduction of unapplied cash
Bachelor’s degree in finance, accounting, or related discipline
1 or more years of directly related experience, preferably in credit/collections
Minimum 2 years of working with SAP
Minimum 2 years in a multinational environment
Requires knowledge of basic accounting principles
Demonstrated problem solving and analytical skills. Good organizational, written and verbal communication skills
Self-motivated individual with strong attention to detail. Good interpersonal skills and the ability to cooperate effectively with all levels of employees and internal/external customers
Excellent verbal and written skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers
Strong PC skills with proficiency in Excel and experience with other Microsoft Office products: Word, PowerPoint, Outlook, Access
Fluent English necessary. Knowledge of 1+ other languages is a plus

Cash Applications Specialist Resume Examples & Samples

Ability to analyze and interpret information on Remittance Advice (RA)/Explanation of Benefits (EOB)
Research difficult Remittance Advices for resolution to avoid posting to the unapplied cash account
Know, understand, and comply with all department and company policies and procedures including all SOX documentation and practices
Research specific General Ledger accounts as needed
Minimum of six (6) months office administrative experience required
Strong 10-key skills by touch
General Ledger knowledge required

Cash Applications Specialist Resume Examples & Samples

Receiving and recording of US trade, export and intercompany payments received from lockbox, EFTs, wire transfers, credit cards, etc
Identifying customer’s remittance and posting payments to the correct account by invoice
Creating short payments and deductions on customer’s accounts as directed by customer’s remittance advice
Reconciling cash postings to cash receipts on a daily basis
Researching all unapplied cash on account, meeting set objectives
Maintaining cash receipts records and files for any required research/audit requests, provide weekly statistics
Assisting with any account research and reconciliation
Ensuring that account adjustments are completed in a timely manner
Providing excellent customer service on incoming phone calls from professional customer base
Research and prepare refund requests
Hours: 8-5 Monday-Friday
Associate's Degree from an accredited college or university
A minimum of 1- year of experience using Oracle ERP
A minimum of 1-year of experience in accounts receivable that includes experience with cash application and credit card processing
A minimum of 1-year of experience using Microsoft Office Excel and Word applications
Bachelor's Degree from an accredited college or university
Functional expertise in accounts receivable, issue research/resolution and prevention
Proactively identifies issues or concerns and recommends effective solutions and process efficiencies
Ability to communicate effectively and work as a team member
High degree of independent problem-solving and decision making skills
Ability to manage multiple priorities to meet individual and department goals
Strong time management skills and ability to multi-task in a high- volume environment
Ability to maintain courteous and effective interactions in a team oriented environment

Cash Applications Specialist Resume Examples & Samples

Opens, sorts and distributes daily mail delivery
Reconciles account balances; ensures accounts are correctly credited for chargebacks
Reviews customer accounts, confirms how payments are to be applied; applies payments in full or applies partial payments as appropriate to account balances
Processes cash receipts and closes accounts using JD Edwards system
Ensures accounts are correctly credited for charge backs
Encodes checks and balances checks received to cash receipts and encoding machine totals; cross foots totals to ensure cash totals and number of transactions are verified and balance out
Batches checks by cash receipt and number of transactions on cash receipts in preparation for bank delivery
Follows up to ensure day’s receipts are posted by the bank
Maintains copies of cash receipts by date order
Performs other administrative duties as required
1+ year(s) experience in accounting or similar environment
Knowledge of accounting practices and accounts receivable reconciliation
Strong data entry and keyboarding skills
Ability to effectively use a calculator and/or adding machine
Demonstrated aptitude for math; comfortable with numbers
Good PC Skills
Good follow-up skills
Associates degree in accounting
Proficient in Excel, Word
Knowledge of Luxottica systems in including JD Edwards and AS/400
Knowledge of Luxottica’s accounts receivable policy and procedures

Cash Applications Specialist Resume Examples & Samples

Responsible for the research, follow-up and resolution of deductions taken by customers
Processing daily cash receipts
Working with factor to research and resolve invoice disputes and unapplied payments
Data entry of credit/debit memos
Responsible for reconciliation, chargeback research and keeping up with vendor compliance
Daily interaction with operations, treasury, finance and accounting teams
Persistent but professional when dealing with customers and fellow staff
Detailed, analytical and a solution provider
Ability to multi task and work under pressure to meet deadlines
Able to deal with frequent change, delays, or unexpected events
Bachelor’s degree in Accounting, Finance, Business Administration or related filed
Knowledge of DCAA regulations
General accounting experience
Costpoint experience a plus
Team player with the ability to work in a fast pace environment
Demonstrated outstanding level of professionalism in providing support, including ability to exercise good judgement, discretion, tact, and diplomacy
Sound business ethics, including the protection of proprietary and confidential information
Ability to work with all levels of internal and external clients
Proficiency in MS Office applications such as (Excel, Word, PowerPoint and Outlook)

Cash Applications Specialist Resume Examples & Samples

Process customer checks and electronic payments
Reconcile customer accounts
Maintain department reports
Answer inquiries from internal and external customers via phone and email
Assist with accounts receivable and special projects as needed

Cash Applications Specialist Resume Examples & Samples

Daily processing of cash receipts and postings to customer accounts, including payments made by credit card, lockbox and branch deposits as well as other adjustments to customer accounts for credits/debits and account write-offs
Identify issues with billing, pricing or other customer service areas. Escalate issues and approvals as appropriate
Interface with the Credit and Collections function as well as Account Managers and Branch Mangers to troubleshoot and resolve customer payment discrepancies
Review a variety of reports, documents and on-line data systems to research problems
Perform reconciliations to the general ledger, lockbox and branch records and other month-end procedures
Experience with automated cash applications a plus
“Client service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals
Solid organizational, team-building and people skills. The ability to work and navigate within a complex matrixed organization
Strong communication skills and the ability to assume increasing responsibilities in a rapidly-changing environment
Ability to understand the impact on new technologies on processes and costs
Experience integrating new technologies into day-to-day operations
Some cash applications experience preferred
Understanding of quality customer service and the relationship to collection efforts
Limited business travel, on an as needed basis
Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects

Cash Applications Specialist Resume Examples & Samples

Posts cash receipts to the correct division, account and invoice timely and accurately
Balances daily cash receipt input files to lockbox totals to ensure completeness
Assists field personnel in the research of cash related items, including sharing knowledge of system capabilities and coordinating cash transactions
Confers with customers on short-paid balances, unidentified payments and possible process enhancements
Partners with the team and management by quickly bringing issues to their attention, working to understand the root cause and offering potential solutions
May assist in other A/R functions and special projects as time and work load permits
High School diploma or GED (required)
Minimum of 2 years high volume cash application experience
Multi-division accounts receivable processing experience
Intermediate level Microsoft Excel skills including ability to perform v-lookups and create pivot tables

Cash Applications Specialist Resume Examples & Samples

Apply daily receipts from lockboxes, credit card settlements, wires, ACH’s and manual deposits to corresponding customer accounts and invoices
Work closely with Accounts Receivable Analysts & Accounts Receivable Supervisor to reconcile cash, resolve discrepancies, and ensure all receipts are posted correctly
Research and resolve credit card declines
Coordinate with Accounts Receivable Analyst & Accounts Receivable Supervisor regarding short pays and provide information for further research
Manage General Credit email inbox
Prepare standard journal entries
Assist in closing process as requested by management
Responsible for managing daily EDI Billing
3 – 5 years’ cash application, accounts receivable, and reconciliation
Strong 10-key skills required
Experience with ERP system – preferably NetSuite
Proficiency with Microsoft Office Suite (such as Word, Excel and Outlook)
Effective decision making and problem solving skills
Must demonstrate organization and prioritization skills to manage time
Self-starter able to function effectively in a fast-paced growing company
Detailed oriented team player who is adaptable to change
Reasonable Accommodations may be made to allow individuals to perform the essential functions of the job
Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to frequently operate a personal computer and work in an office setting at a keyboard for an extended period of time (estimated 80%-100% of the typical workday) and other office equipment
The noise level in the work environment is usually moderate

Cash Applications Specialist Resume Examples & Samples

Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems
Completes conversion mailings by coordinating requirements; developing plans
Provides information by collecting, analyzing, and summarizing information; responding to requests
Resolves complaints by investigating issues and composing responses; referring non-standard complains and potential lawsuits to legal or government affairs departments
Maintains quality service by monitoring standards; advising supervisor of potential problems
Prepares reports by collecting and analyzing information
Updates job knowledge by participating in educational opportunities
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
At least 2 years of related experience with cash applications ideal
Accounting or bookkeeping experience a plus
Basic-to-intermediate knowledge of Microsoft Office applications, including Word, Excel, and Outlook
Strong data entry skills
Ability to drive key metrics
Strong business acumen and attentiveness to detail
Proven ability to learn quickly and work independently
Excellent communication (oral and written) and organizational skills

Cash Applications Specialist With Growing Organization Resume Examples & Samples

Have 2+ years of accounts receivable experience in cash applications
Knowledge of posting payments from lockbox, wire-transfers, ach and credit cards
Experience researching and reconciling misapplied and unapplied cash
Must be a self-starter, detailed oriented and comfortable working a fast paced environment
A history of stable employment is required
Client is ready to hire asap!!!!

VR Collector & Cash Applications Specialist Resume Examples & Samples

70% Keep assigned accounts current. Work with customers on account collections, cash applications, monitoring customer delinquency, account research and dispute resolution, bad debt reporting, and contribute towards credit team’s goals and objectives
20% Process Improvement and Reporting
5% Special projects as assigned

Cash Applications Specialist Resume Examples & Samples

Process daily payments (lockbox, credit card, ACH) to customer accounts as specified on customer remittance within 24 hours of receipt
Utilize internet lockbox website and Airgas National Carbonation software to accurately apply cash receipts against invoices
Investigate short pays and resolve customer discrepancies with a sense of urgency
Contact customer as needed to determine proper payment application
Research customer disputes, erroneous payments and request funds when applicable
Partner with Credit & Collections to resolve cash application questions
Experience with high volume cash transactions
Account reconciliation/ resolution experience
The successful candidate must have a strong “client service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals
Good organizational and people skills. The ability to work and navigate within a complex organization
Strong verbal and written communication and customer service skills and a quality mindset
The ability to adapt to a rapidly-changing environment and understand/utilize new technologies and tools

Cash Applications Specialist Resume Examples & Samples

Collect customer account codes for processing payments
Upload customer files into Workday for storage
Responsible for the maintenance and retrieval of information and management of the efficiency and accuracy of the aforementioned
Work from a report daily to retrieve and resolve loads unbilled due to missing paperwork or reference numbers
Outstanding customer service demonstrated by the ability to answer customer phone calls and emails professionally and with enthusiasm
High school diploma or general education degree (GED); 6-11 months related experience and/or training; or equivalent combination of education and experience
Basic computer skills, includes Excel

Cash Applications Specialist Resume Examples & Samples

Education requirements: Bachelor’s degree
Experience requirements (years): +3 years (Team handling, Accounts Receivable, Reporting and Reconciliation)
Team handling – Should have worked within a team environment of at least 2 members or more
Should be open and flexible for knowledge sharing / cross trainings
Should be open and flexible to change shifts/schedule
Strong understanding on accounting concepts
Expert in MS office tools and Google Apps/Drive
Must be able to work in a team environment also able to handle assignments independently
Strong interpersonal, problem-solving, analytical
Strong knowledge of the English language
ERP – Hands on experience in Oracle R12 (Accounts receivable and cash applications) will be an advantage
Experience with a ticketing/case system (example: Salesforce)
Exposure to order entry concepts will be an advantage

Cash Applications Specialist Resume Examples & Samples

Collect outstanding balances from Triumvirate clients
Build relationships with client companies to collect outstanding balances
Monitor Accounts Receivable to identify past due accounts and prepare analyses
Research discrepancies and eliminate obstacles to collecting past due balances
Review customer credit applications to determine credit worthiness
Prepare monthly A/R reports and present results Research, analyze, and evaluate the credit worthiness of all new and existing customers
Collect and manage an accounts receivable portfolio as assigned by management
Interaction with numerous departments to effect resolution of credit and collection issues
Assist in the reporting of credit and collection metrics to senior management
At least 1-2 years of prior credit & collections experience
Must have a financial transaction background
Experience with accounting systems and A/R software
Strong computer skills (Microsoft Office - Excel)

Accounts Receivable & Cash Applications Specialist Resume Examples & Samples

Team player who has demonstrated capabilities in the following areas: excellent communication, interpersonal skills, well developed problem-solving skills; solid organizational skills; and the demonstrated ability to be self-directed and effectively relate to all levels of an organization
Open to continuous change with the ability to learn new skills
Ability to work well under pressure, multi-task and meet deadlines
Position occasionally requires flexibility to work on weekends and/or evenings during month end close process
Strong general computer skills, Microsoft Excel, Microsoft Word
Oracle or other similar financial software experience is a plus
Ability to effectively communicate with multiple customers and work with a diversity of people at various skill levels, as well as strong English language capability required
Demonstrates good judgment to plan and accomplish goals
Must demonstrate a can-do attitude, and do what it takes to get the job done accurately and efficiently
Experience working in a manufacturing environment a plus

Cash Applications Specialist Resume Examples & Samples

Perform daily cash reconciliation audit, match daily incoming cash received by bank to total posted
Balance cash received at month end , take responsibility for applying all open cash items before accounts receivables close for the prior period
Maintain certificate of insurance files and work with customers to obtain certificates as needed
Must have working knowledge of general accounting procedures and process including GAAP
Must be detail oriented and possess strong organizational skills
Strong communication skills; written and verbal
Customer service oriente
Ability to prioritize work, manage multiple tasks and effectively meet deadlines

Cash Applications Specialist Resume Examples & Samples

Posts line item payments and adjustments to patient accounts within 24 hours of receipt in business office according to established office guidelines
Sorts lock box receipts and post accordingly to patient accounts
Analyzes any credit accounts to determine if a refund should be processed. Processes any necessary refunds
Balances receipts, reconciles daily work batches, and prepares audit trail
Prepares deposits for bank
Maintains all checks and EOBs together by deposit date to ensure batch integrity
Identifies on primary payment (EOB) when a secondary payor is present and refers accordingly
Scans explanation of benefits for incorrect and/or inconsistencies in reimbursement
Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation
Identifies consistent fee schedule allowable differences and communicates upline for updating
Communicates payor trends to supervisor
Demonstrates positive interpersonal relations in dealing with fellow employees, supervisors, other department employees, and physicians so that productivity and positive employee relations are maximized

Cash Applications Specialist Resume Examples & Samples

1-2 years of A/P or general accounting experience
Good keying proficiency and accuracy
SAP knowledge helpful
MS Office experience required

Cash Applications Specialist Resume Examples & Samples

Retrieve daily lockbox and electronic payment data from multiple bank websites
Apply cash receipts against open invoices in Microsoft Dynamics Solomon accounting system
Research customer requests and process corrections as necessary, including but not limited making phone calls
Research unapplied cash
Support Month-end close process
Drive customer base to 100% electronic payment
Assist with daily cash positioning and debt management
Reconcile bank accounts on a monthly basis
Identify, design and implement process improvements as relates to cash applications processes
Other ad hoc accounts receivable and treasury projects, as needed
2+ years of AR and/or treasury experience
Prior experience working with Excel and a solid knowledge of all MS Office products
Demonstrated ability to work in a team environment that requires quick turnaround and quality output
Proactive customer service focus
Solomon ERP experience

Cash Applications Specialist Resume Examples & Samples

Posts all payments sent from customers to their respective AR accounts in a timely and daily manner
Posts and balances all work completed before daily deadlines while adhering to internal quality assurance controls
Runs reports, reviews and processes cash deposits, check deposits, and credit card payments submitted by branches daily
Posts bad debt recovery payments
Prepares refund check requests as needed
Completes daily Excel log of all transactions posted, including adjustments
Prepares desktop deposits daily, using check scanner
Advises Credit Analysts of short pays on specific accounts
Reviews and completes internal account adjustments
Researches posting discrepancy issues, posts NSF checks and emails NSF Check notifications to credit staff
Answers branch inquiries regarding postings made to customer accounts and follows up on related unresolved issues
Scans and files daily processed work
Develops positive working relationships with branches
Performs any directly related appropriate duties assigned by the Assistant Division Credit Manager and Division Credit Manager
Welcomes visitors by greeting them, in person or on the phone
Refers inquiries to the correct department and/or departments and sales centers
Provides instructions appropriately when required
Maintains security by following procedures and monitoring log book
Maintains telecommunication system by following instructions for house phone
Places postage on outgoing mail, and opens distributes incoming accordingly
Monitors and maintains postage machine
Disperses weekly packet of intern-office mail from Corporate
Prepares UPS daily
Distributes incoming faxes off fax machine
Completes requests for Credit References from various businesses
Maintains safe and clean reception area
Orders and maintains office supplies

Refund & Cash Applications Specialist FTE Resume Examples & Samples

Minimum three years’ experience in either physician/hospital billing or other healthcare business setting
Proficient with using Microsoft Office products (Word, Excel)
Successful extensive customer service experience with patients and insurers
Experience with insurance payer reimbursement
Associate degree in business-related field
Billing, collection or cash application experience in a physician group practice

Cash Applications Specialist Resume Examples & Samples

Researches and resolves issues related to the application of payments received against open invoices on accounts
Ensure balancing between bank deposits and cash applied in the system and correct and discrepancies between AR processing and general ledger activity
Process journal entries based on Generally Accepted Accounting Principles ‘GAAP’ and company policy
Resolve and process exceptions to credit card transactions
Support month-end close responsibilities and deadlines as needed
Report disputed items on a recurring basis
Keep detailed record of communication shared with customers relating to any issue resolution of past due balances on account
Proactively implement process improvement
Train new hires and assist with onboarding activities
Assist department Supervisors and Managers with day-to-day activities
Perform User Acceptance Testing “UAT” for system enhancements and other IT initiatives
Aide in development and tracking of team metrics
Performs other job duties as required
Two to three years of experience in accounts receivable preferred
Advanced understanding of accounting, reconciliations and accounts receivable functions
Additional training in bookkeeping concepts and procedures preferred
Working knowledge of MS Office Suite, with advanced proficiency in Excel
Demonstrate sound decision making within appropriate level of authority and adherence to company policy
Strong administrative skills including attention to detail, organization in a fast paced corporate environment
Ability to prioritize workload and handle workload changes as they occur in a highly fast paced office environment in order to meet deadlines
Ability to communicate effectively with all levels of the organization including leadership both verbally and in writing
Ability to communicate precise information to customers relating to their account status, and to facilitate conflict resolution
Ability to support and coach clerical staff in a professional manner
Ability to work well in a team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly
Ability to maintain a high degree of confidentiality

Accounts Receivable Cash Applications Specialist Resume Examples & Samples

Transact commission client detail within an automated cash application system and process all exceptions efficiently and effectively
Responsible for ensuring all cash is recorded to the general ledger and obtaining approval from the Cash Applications Supervisor for any exceptions
Responsible for all month-end closing activities including production and cash balancing, as well as, suspense reconciliation
Review and request client master data set-up and maintenance with internal business partners to ensure commission detail is recorded timely
Review documentation enclosed with payments and deliver insurance documents to appropriate associates
Provide best in class customer service to internal and external business partners and customers
Responsible for record retention - archive

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