Card Product Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the card product manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

J Hudson

Hudson

8288 Roob Ferry

Phoenix

+1 (555) 457 8999

8288 Roob Ferry

Phoenix

Phone

p +1 (555) 457 8999

Experience Experience

Phoenix, AZ

Debit Card Product Manager

Phoenix, AZ

Kuhn-Bartoletti

Phoenix, AZ

Debit Card Product Manager

Develop and maintain controlled risk self assessments to ensure processes and product features are working as designed and intended
Work with Visa, NYCE and FIS to evaluate new opportunities, improve product functionality and drive business growth
Review, develop and manage all channels of communication including statements, CBOL account, website, welcome packs, mobile app
Work as part of a product team responsible for the design, development, and marketing of debit card (VISA/MC/NETS) products
Manage debit card fraud, working with the Card Analyst, FCRM, Deposit Operations, and the processor’s Risk Advisor
Lead strategy development for debit card product with a focus on developing primary customer relationships and debit card usage 20%
10+ years of progressive growth of responsibilities in financial services product management

Phoenix, AZ

Gcg-debit Card Product Manager

Phoenix, AZ

Marks LLC

Phoenix, AZ

Gcg-debit Card Product Manager

Work closely with network associations, analytics and other stakeholders to develop business strategies
Manage and provide product support for all transactional & payment functions of Debit card products
Manage Provider’s support and collaborate on expertise and strategic initiatives
Manage and provide Product support for Debit Card and transactional banking
Manage and provide Product support for all transactional functions of Debit card products
Manage and develop Debit Card propositions from end-to-end, i.e. system, business strategies & plan execution
Establish strong working relationships with stakeholders to ensure seamless execution of programs

present

Dallas, TX

Gcg-credit Card Product Manager

Dallas, TX

Douglas and Sons

present

Dallas, TX

Gcg-credit Card Product Manager

present

Work closely with multiple internal / external stakeholders like Marketing, E-business, Legal, Compliance & Decision Management etc
Work closely with multiple internal/external stakeholders like Marketing, E-business, Legal, Compliance & Decision Management etc
Management of overall product P&L and key drivers including issuing sales growth, market share and expenses
Deliver sharp and differentiated product proposition, keeping ahead of the competition, and aligning to global/regional guidelines & framework
Deliver sharp and differentiated product proposition, keeping ahead of the competition, and aligning to global / regional guidelines & framework
To drive acquisition, activation, issuing sales, sales share, NPS and other business goals
In charge of conceptualization, planning, execution and managing of all marketing activities related to the card

Education Education

Bachelor’s Degree in Interaction With Many Executive Offices Departments Particularly Electronic Banking Support Services

University of California, Berkeley

Bachelor’s Degree in Interaction With Many Executive Offices Departments Particularly Electronic Banking Support Services

Skills Skills

Interface directly with payment schemes such as VISA, Mastercard and NETS on ways to optimize the profitability of each respective portfolio
Identify and propose new product ideas to increase customer satisfaction and improve product profitability
Work as part of a product team responsible for the design, development, and marketing of debit card (VISA/MC/NETS) products
Conduct regular portfolio analysis to identify opportunities for incremental spending
Undertake regular product activation and customer upspend campaigns
Collaborate with consumer finance team on business case development
Develop appropriate operational procedures for products, services and systems
Research customer issues/complaints and act independently to resolve
LI-SS

Create a Resume in Minutes

15 Card Product Manager resume templates

Read our complete resume writing guides

Debit Card Product Manager Resume Examples & Samples

Become expert on Banker Experience and all related debit tools
Drive process improvements for card setup and maintenance activities
Evaluate and respond to banker feedback, determine next steps for processes improvements and product changes
Analyze Customer feedback data to understand trends and identify areas for improvement
Lead Customer remediation efforts through the atonement team
Build and maintains strong relationships with key business partners
Liasons to Debit Card Research and Service, Debit Card Banker Support, ATM, EBK and Instant Issue teams
Acts as key integrator/liaison between business units and ensure proper enagement from all groups
Bachelors or Masters Degree in Finance, marketing, MIS, Communications or related field
Understanding of the financial services industry, competitors and target market
Experience working in small teams and prioritizing workloads in a dynamic environment

Credit Card Product Manager Resume Examples & Samples

3-5 years credit card product management experience
Payment industry expertise, specifically consumer credit card
Bachelor’s degree highly preferred
Knowledge of Product Development Life Cycle
Environmental Understanding
Ability to Work within and Lead a Cross Functional Team by Influence
Product Management / Product Development
Risk Management (preferred)
Knowledge of Credit Policy
Understanding of financial performance of the product portfolios

Chase Debit Card Product Manager Resume Examples & Samples

Implement debit card projects to simplify products, processes and ensure controls
Implement the customer experience improvements agenda
Develop and maintain controlled risk self assessments to ensure processes and product features are working as designed and intended
3-6 years of product management experience in a professional or financial services firm
Comprehensive knowledge of the card payments space and regulatory environment
Bachelors or Masters Degree in Finance, Marketing, MIS, Communications, Operations or related field
Strong verbal and written communication skills with exceptional project management skills
Strong analytic skills with ability to analyze data draw conclusions and make data/knowledge-based recommendations

Debit Card Product Manager Resume Examples & Samples

The incumbent has responsibility for establishing and aligning RBC Bank’s Debit Card and ATM Channel Strategy in support of RBC Bank meetings its goals, objectives and financial targets
The role will manage the debit card portfolio across the lifecycle of penetration, activation, usage and retention and set strategy for the debit card product fees and pricing to ensure long-term competitiveness in the market
The position will focus on building out an ATM strategy designed to optimize and expand RBC’s cross-border value proposition creating greater access to funds for clients and reducing costs to RBC
Working closely with Operations, Marketing, Sales and other Product partners, the position will have overall responsibility for the optimizing the delivery and access to funds while enhancing the end-to-end client experience
Identify, evaluate and prioritize initiatives designed to grow the business, enhance the client experience and reduce costs
Proactively liaise and coordinate with other business leads as required to ensure new product development, system capabilities and product positioning are aligned to the overall RBC Bank value proposition
Insure operational integrity and compliance with regulatory bodies and support internal or external audit activities associated with Debit Card and Payment Services
Plans and manages budget to plan with accountability for the financial success of the debit card product
Represents Debit Cards and the ATM Channel as the Business Lead throughout the Project Management Lifecycle
Responsible for the overall client experience for the debit card product
Acquisition Strategies* (10%) Develop and lead initiatives to profitably acquire new debit card clients and expand client relationships through expanded capabilities and the online channel
Work with Visa, NYCE and FIS to evaluate new opportunities, improve product functionality and drive business growth
Retention & Growth strategies* (25%) Track, monitor, identify and leverage technology, research, servicing and market trends in card usage and behavior to enhance portfolio growth and profitability
Source data, monitor and report key metrics aligned to target goals including: sales, activation, utilization and key financial metrics
ATM Channel strategy* (15%) Develop an ATM channel strategy to identifying opportunities, improve access to money, reducing ATM channel costs and enhance RBC’s cross-border banking value proposition for the long-term
Develop and maintain an understanding of electronic payment systems and emerging trends, business models and opportunities or threats. Track competitor products and pricing
Minimum five (5) years relevant work experience combined with debit card product knowledge that includes development, promotion, marketing, policies and processes
BA/BS in Business, Finance, Economics or related degree; MBA preferred
Knowledge of ATM networks and technology as it relates to debit cards
Strategic thinker, with strong influence and leadership skills, highly organized and the ability to manage multiple high-priority initiatives simultaneously
Strong analytical and finance skills
Contract development and negotiation experience an asset

Gcg-debit Card Product Manager Resume Examples & Samples

Manage and provide Product support for Debit Card and transactional banking
Campaign Management for Debit Card and transactional banking
Wrapping of usage offers from the common card usage tie up
Product Performance Analysis
Quarterly Reporting to network, Regional and Global
Manage and provide Product support for all transactional functions of Debit card products
Manage and provide Product support for all transactional related functions including new industry initiatives
Engage with IT, ebusiness, Ops and all relevant stakeholders for projects related to Debit Card and transactional capabilities
Monitor Local market competitors’ offering and performance
Manage Provider’s support and collaborate on expertise and strategic initiatives
Engage segments, branches, acquisition channels, marketing and decision management to drive portfolio growth in terms of number of debit cards & transactional capabilities usage
Customer Experience Management and complaints resolution
Product Incident and Fraud Management
Potentially collaborate with local merchants where appropriate and wrapping of usage offers from Cards tie up
Ensure adherence to all local and global regulatory requirements
Degree qualifications in Finance, Marketing or related fields preferred
Understanding of Singapore deposits market
Excellent verbal/written communication and interpersonal skills

Credit Card Product Manager Resume Examples & Samples

Requires general business skills, financial management and planning skills, and long-term vision
Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner
Strong presentation skills; ability to communicate effectively with all levels of management in an organized, professional manner
Understands internal/external partner and customer needs, establishing credibility and building positive relationships
Team skills, including ability to establish and maintain effective working relationships at all organization levels
Strong time management skills, attention to detail, analytical, negotiation, and problem solving skills
Project management skills; ability to prioritize and complete tasks in a timely manner

Core Card Product Manager Resume Examples & Samples

Oversight and ownership of the end to end process related to management of Core Credit card product
Ensure system, product development and enhancement are delivered as per business plan and requirement
Ensure all communication channel related to Core Card product value proposition are maintained in terms of accuracy & validity
Update product documentation including product approval and programs (if any)
Provide pricing approval, monitor product profitability driver to achieve business target
Propose & execute new initiatives (campaigns/projects) in supporting product profitability
Build strong working relationship with internal and external clients
Strong work ethic, positive attitude and strive for continuous self-improvement
Decision making based on based on cost benefit analysis and an understanding of balance sheet, P&L and resource impact

Chase Debit Card Product Manager Resume Examples & Samples

Become expert in debit card transaction processing including acquirers, networks, issuer, and back room operations including risk and claims
Build and maintains strong relationships with key business partners (Commerce Solutions, Payment Network Office, Risk and Claims)
Liason to Debit Card Research and Service, Debit Card Banker Support, ATM, EBK and Instant Issue teams
Participates in special projects and performs additional duties as required

Debit Card Product Manager Resume Examples & Samples

Liaisons to Debit Card Research and Service, Debit Card Banker Support, ATM, EBK and Instant Issue teams
Acts as key integrator/liaison between business units and ensure proper engagement from all groups
Fee Management for Surcharge, Foreign ATM FX and cash advance
Understanding of the financial services industry and competitors

Credit Card Product Manager Resume Examples & Samples

Around 2-3 years of experience in banking or financial industry is a plus
Strong numerical, analytical and project management skills is a plus
Fluent English both in writing and speaking
Proficient in using office computer
Can work independently and under pressure

Debit Card Product Manager Resume Examples & Samples

Leverage the drivers of the debit card revenue to ensure the overall revenue targets are delivered
Increase NTB activation to lead to growth in acceptance revenue and spends
Increase penetration of value-added cards in the portfolio, with increase in fee revenue
Review, develop and manage all channels of communication including statements, CBOL account, website, welcome packs, mobile app
Source offers for the portfolio to increase usage and activation of the portfolio
New product launches for the debit card portfolio
Manage marketing budget and reporting requirements
Manage brand and product collateral materials (including POS) ensuring they are accurate, on brand and delivered within required budget
Interface with co brand partners as well as MasterCard to ensure we continuously add to the value proposition of the debit card suite resulting in end customer benefits
Initiating the most optimal portfolio actions, thereby leading to a growth in spends and revenue that are higher than the industry, thus resulting in a gain in our overall market share
Market intelligence including regular benchmarking with competition would be a key deliverable
Increasing activation rates across all new customers acquired as well as existing set of customers
Ensuring efficient usage of customer touch points to drive usage and activation
Work closely with units like technology, DM, cards acceptance team for initiating product related changes, portfolio analytics and get the relevant offers for the debit customers
Ensure all reporting to regulators, partners and internally are done in a timely manner
Manage the overall rewards program across the range of debit cards
Product trainings for frontline and other channels viz: Citiphones
Features management: Develop and drive core feature product initiatives, including promotion of features across channels viz: website, welcome packs, statements, CBOL account, etc
Increase overall debit card spends
Increase debit card activation rates
Achievement of acceptance revenue targets
Grow revenue from co brand debit card sales
Manage the regulatory implementations
MBA/Graduates

Small Business Credit Card Product Manager Resume Examples & Samples

Lead the implementation and delivery of a product solution across multiple teams and delivery channels including Marketing, Sales, Operations, and Information Technology. May lead and/or manage a product management team supporting multiple market segments with end-to-end product capability: vision, strategy development, and implementation
Manage a product development and management process designed to deliver a market differentiated product set in retail, commercial, and emerging market segments. Conceptualize new feature/functionality of assigned product(s); translate product specifications into functional requirements
Lead the team to develop and implement product strategies and enhancements for multiple products/product lines in defined market segments designed to differentiate BB&T from its competitors through integration; lead and direct cyclical comprehensive product reviews focusing on product performance and profitability. Bundle multiple products into single product offerings; segment products by various characteristics
Monitor competitors (bank and non-bank) to report on developing trends and potential impacts to BB&T. Oversee the development of strategies and plans to identify strategic opportunities in the marketplace
Stay abreast of economic, regulatory, and competitive developments as they impact product areas
Lead and manage the design and implementation of product plans, including development, enhancement, promotional and pricing recommendations. Consult with executive management in the design, pricing, and implementation of product strategies
Lead the development & execution of the product development and product plans; monitor and report profitability and product performance metrics (including transaction volumes, revenue and number of clients monthly)
Provide leadership and direction to the Marketing Department in developing promotional programs for assigned products
Develop and expand partnerships with other business units or external parties to coordinate promotional, development, and product positioning strategy and activities
Develop, manage, and is accountable for departmental budgets and business priorities in accordance with established guidelines; administer compliance to meet budgetary goals and negotiates changes as required
Participate in appropriate trade and related groups to ensure knowledge of industry “best practices” and to ensure BB&T's strategic interests are represented
Five years of work experience in a bank, consulting firm or financial service company, working on teams with responsibility for strategic planning, product management, sales force effectiveness, and industry analysis
Strong leadership and marketing skills specific to financial services solutions for business clients
Ability to interact with senior management and clients
Interpersonal skills that build trust and teamwork with peers, direct reports, business partners and clients
Superior verbal, business writing, and presentation communication skills
Superior influencing, negotiating and conflict management skills
Ability to represent BB&T in a professional manner at conferences, seminars and client interaction
Visionary in terms of fully advancing concepts to implementation and subsequent stages of product life cycle management
Skilled at attracting, developing and assessing associates to produce improved results
Ability to utilize Microsoft Office products including Excel, Word, and PowerPoint
Ability to travel as needed, occasionally overnight
Superior ability to synthesize complex information to communicate effectively with associates at all levels
Exceptional judgment in balancing level of information precision and data gathering with tradeoff of time and business need criticality
Superior level of emotional maturity and tact
Direct experience managing capital investment and business line profit and loss
Advanced experience crafting and socializing complex business cases
MBA or an Advanced Degree
Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP) professional certifications, or any individual combination of alternate professional certifications/licensure such as Certified Management Accountant (CMA), Certified Financial Manager (CFM), Series 7, 63, 24

Debit Card Product Manager Resume Examples & Samples

Work as part of a product team responsible for the design, development, and marketing of debit card (VISA/MC/NETS) products
Identify and propose new product ideas to increase customer satisfaction and improve product profitability
Undertake regular product activation and customer upspend campaigns
Conduct regular portfolio analysis to identify opportunities for incremental spending
Interface directly with payment schemes such as VISA, Mastercard and NETS on ways to optimize the profitability of each respective portfolio
Collaborate with consumer finance team on business case development
Work closely with the IT team to draft business requirements and monitor ongoing activity
Develop appropriate operational procedures for products, services and systems
Research customer issues/complaints and act independently to resolve
LI-SS

Card Product Manager Resume Examples & Samples

Demonstrated familiarity with Credit Card business and knowledge
Strong analytical, process and communication skills
Customer focused mindset with proven ability to respond quickly to internal and external stakeholder needs
Ability to multi-task and demonstrate agility when faced with objectives of business and cross-department networks
Possess good interpersonal skills and proficient in written and spoken English
PC literate and proficient in Microsoft Office especially EXCEL

Gcg-debit Card Product Manager Resume Examples & Samples

Driver overall Debit Card product from product and business development aspect
Manage and develop Debit Card propositions from end-to-end, i.e. system, business strategies & plan execution
Manage and provide product support for all transactional & payment functions of Debit card products
Liaising with relevant stakeholders for subject matter expertise
Work closely with network associations, analytics and other stakeholders to develop business strategies
Engage segments, branches, acquisition channels and marketing to drive Debit Card usage
Liaise with Operations teams on card plastics delivery and vendor management
Work with Technology & Ops in conducting UAT for system enhancements
Work with Legal and Compliance teams to ensure that regulatory requirements are met
Tracking of KPIs to measure project performance and reporting to stakeholders
Manage customer experience and assist in any product related issue
Degree qualifications in finance, marketing or related fields preferred
At least 2 years of banking experience in a product/portfolio management, segment or marketing role
Understanding of consumer retail banking market in Singapore
Resourceful
Excellent verbal/ written communication and interpersonal skills
High-level of energy, strong coordination and campaign management skills
Detail oriented, result driven and good team player
Ability to work to deadlines and multi-task

Citibank Berhad Kl-debit Card Product Manager Resume Examples & Samples

Diploma/degree in Economics, Economics or Engineering would be an advantage
Knowledge in Excel, Powerpoint
Team player and self starter
Experience in Banking industry would be an added plus

Credit Card Product Manager Resume Examples & Samples

Degree in Business/Marketing, Overseas Master Degree or domestic top university master degree is preferred
Minimum of 8 years marketing and product management related experience
Creative, analytical and detail-oriented
Exceptional ability to communicate verbally and in writing
Communication and diplomacy skills necessary to guide, influence and convince others
Ability to efficiently plan and manage numerous projects and tasks under tight deadlines in fast paced, team oriented environment

Debit Card Product Manager Resume Examples & Samples

Oversees the implementation of product enhancements, including testing and rollout
Reviews reports and data monthly to ensure that the system data is accurate
Develops product roadmap and strategy for maintaining Debit cards portfolios
Ensures thorough understanding of vendor contracts including SLAs, pricing and any other provisions relevant to the day to day management of vendors
Manage debit card fraud, working with the Card Analyst, FCRM, Deposit Operations, and the processor’s Risk Advisor
Responsible for collaborating with the Card Analyst and Card Services Division Manager on the development of comprehensive project plans including goals and objectives, project scope, costs and benefits, project time line for development and implementation and bank resources and staff needed for the project
Responsible for the profitability of each product. Strong focus is on analyzing the performance and profitability data and providing relevant information to appropriate managers and staff
Assists in managing the vendor relationships associated with these products including developing strong communication channels, overseeing vendor performance and reviewing income produced as well as billing and other costs to the bank
Serves on or participates in bank-wide product committees, business systems/retail banking meetings, weekly retail management meetings and other assignments as appropriate
Works closely with the Card Analyst, Card Services Division Manager, Marketing and Retail Teams in developing marketing and promotional campaigns as needed and tracking the results of such promotions
Oversees other projects as needed to further enhance debit card and its profitability
Complies with applicable federal and state laws and regulations. Other duties may be assigned
“LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy
20161028

Senior VP, Secured Card Product Manager Resume Examples & Samples

Delivering the annual Profit Plan for Secured Card
Partner cross-functionally with Risk, Operations, Acquisitions, Customer Service, Retention and Marketing to grow market share
Launch new acquisition channels and enhance existing channels to find prospects
Partner with Risk and Operations on customer life cycle enhancements aimed at helping customers build the credit they need to qualify for an unsecured product
Manage internal analytics to understand portfolio growth and performance KPIs – and to identify new areas of opportunity and risk
Work closely with Credit Operations to mitigate issues, identify and implement process improvements and document current processes/controls
Interact closely with Legal, Compliance, Business Practices and Fair Lending to vet changes/advances in the product and/or track ongoing performance
Manage a team responsible for a holistic, lifecycle-based communication strategy from account application through early tenure and eventual graduation to unsecured
Track competitive landscape and customer feedback to inform strategy
Maintain a strong controls environment, ensuring compliance with all applicable regulations, and regulatory topics
Manage customer experience and satisfaction to ensure that we cultivate relationships and retain engaged customers
Lead direct reports and matrix teams on Secured Card opportunities
Bachelor’s degree required (MBA preferred)
8-12 years of experience in financial services, product management, or marketing
Deep knowledge of the Secured Card segment (customers, products, processes, regulations)
Knowledge of credit card economics and key profit drivers
Experience leading broad scale projects
Proven ability to work across an organization to align and deliver on initiatives
Curious, strategic thinker with insights into the drivers of consumer behavior
Ability to translate insights into actionable projects and initiatives - and bring them to life through controlled execution
Self-starter with the ability to manage a high-performing team
Strong teamwork, communication, management, organization and influencing skills
Adept at building strong working relationships across multiple and diverse functions
Ability to prioritize initiatives for self and team in a fast-paced, dynamic environment
Experience managing technology projects as the business sponsor
Understanding of strong controls/compliance environment and the importance of tracking/controls implementation/approvals related to our Secured Card business
Ability to influence and motivate in a matrix environment

Debit Card Product Manager Resume Examples & Samples

Develop and implement debit card product enhancements and value propositions through analyzing consumer behavior and preferences, competitive best practices, and product economics
Serve as subject matter expert and oversee all aspects of debit cards
Initiate, plan and manages initiatives throughout the entire project lifecycle using diverse cross-functional project teams
Identify trends and recommend measures to enhance security while preserving client convenience
Keep abreast of innovations in debit/payments and recommend opportunities for multi-channel product delivery
Minimum of 5 years of experience in financial services or payments
Debit/credit card and/or digital product management experience a plus
BS/BA

Senior Manager, Prepaid Card-product Manager Resume Examples & Samples

Identify and evaluate new products and/or services by
Analyzing existing channel/products with respect to features, functions, key performance indicators and competitiveness in the market place
Researching/analyzing competitive and market conditions; arranging for/overseeing market research
Identifying potential new products, features or enhancements; researching and analyzing the opportunity
Preparing proposals/business cases outlining product concept and business financial rationale
Developing profit plan projections and implications by assessing product demand, market and competitive factors, etc
Researching and tracking competitor products and market requirements to identify and anticipate changes in customer needs and future direction and actions of competitors
Maintaining lines of communication with business line, alliance partners, vendors and customers about product needs, competitive opportunities and trends
Gathering and maintaining a history of competitive pricing, determining trends
Designing and preparing reports
Assist in arranging market research
Execute product plans for existing assigned products by
Overseeing design and development of reports to monitor key product performance indicators (e.g. sales, retention, profitability, revenues, costs, market share)
Reviewing and analyzing performance of existing product line to ensure performance is meeting expectations
Ensuring product materials (sales aids, manuals, forms, brochures) are current and effective and supplies are adequate
Reviewing and updating Operating manuals and guides; preparing or overseeing preparation of Bank Circulars
Recommending pricing and evaluating the impact of discounts
Defining the requirements for and assisting in the preparation of advertising and promotional materials including advertising campaigns, brochures, newsletters, bulletins, circulars, statement inserts and messages
Preparing or overseeing development or maintenance of bank manuals, circulars and training guides
Conducting and/or participating in product informational seminars
Providing product knowledge and technical support to Performance and Training Services department for preparation of training courses and materials
Manage development and implementation of new products and enhancements, often through management of cross functional teams, by
Delegating, as appropriate, various components of the project to other team members and manage individual execution of assigned components
Liasing and negotiating with external suppliers, as required
Preparing user specifications and requirements
Ensuring requirements documentation provides all information required to develop and support system and operational enhancements
Developing sales and support materials and operational manuals in conjunction with Retail Marketing and Operations
Participating in product informational sessions to train Bank staff in new product features
Monitoring results to ensure product objectives are met or surpassed
Provide ongoing support and technical assistance to users, sales staff and customers by
Answering verbal and written inquiries regarding product/service and assisting with complaints and problem resolution
Ensuring operational and financial issues are identified and solutions implemented by the appropriate operational and finance departments

Debit Card Product Manager Resume Examples & Samples

Assess competitive landscape, industry trends and market demand with a focus on regulatory changes, competition, consumer trends and market research 10%
Build strong partnerships and lead teams cross functionally including Operations, Fraud, IT, Credit Card, Legal and Compliance to ensure timely delivery and successful execution of debit card projects 20%
Drive the technology requirements for new and existing product enhancements, including appropriate test and implementation planning 20%
Identify, mitigate and monitor risk issues. Review product operations, customer experience, and customer complaints to ensure any operational issues are discovered and resolved. Ensure strict compliance with all relevant sales practices, legal, compliance and regulatory standards and guidelines 10%
Lead strategy development for debit card product with a focus on developing primary customer relationships and debit card usage 20%
Ownership of internal processes including mass re-issue strategies 20%
Deep experience in operational and regulatory standards for debit card
Demonstrated experience in end-to-end product development and product management
Expert builder and manager of internal and external relationships
Track record of successful development and implementation of new debit card and re-issuance strategies
10+ years of progressive growth of responsibilities in financial services product management
Manage Process/Project

Gcg-credit Card Product Manager Resume Examples & Samples

To ensure exceptional and consistent delivery/execution of product and portfolio programs
To drive brand goals such as unaided brand awareness and prime card
Work closely with multiple internal/external stakeholders like Marketing, E-business, Legal, Compliance & Decision Management etc
Management of overall product P&L and key drivers including issuing sales growth, market share and expenses
Deliver client excellence, achieving leadership in NPS
Run business in control with laws, regulations and our own policies to protect the brand and the franchise
Graduate, preferably in business development or sales or marketing or related discipline
Strong written and oral skills
Strong presentation and report writing skills

Credit Card Product Manager Resume Examples & Samples

Coordinates promotional, marketing, and communication programs for all specified products and services as well as produce standard management reporting
Researches and compiles business and industry competitive data to analyze and develop tactics to achieve strategic goals
Analyzes sales information, projections and other meaningful data and present findings to business unit management
May recommend marketing strategies including advertising, packaging, pricing, expense budgets, profit plans and future product development
Prepares and/or provides support in the preparation and delivery of training and sales tools
Acts as a subject matter expert, point of contact and lead of special projects pertaining to specified products and services
Understands industry research around customer behaviors, new product offerings, new providers and regulatory impacts while keeping business unit and product development heads informed
Assists in vendor relationship management including responding and sending requests, managing risks, and ensuring compliance adherence
Ensures internal compliance with applicable legal and regulatory requirements
Participates in new product development and may provide geography support as necessary
Collaborates with sales teams to identify and implement sales tactics as well as partner with cross-functional teams to execute strategies
Demonstrated success in launching products or major product enhancements
Proven ability of leading and influencing cross functional teams
Critical thinking and planning
Financial Analysis
Proficiency in Microsoft Office including Word, PowerPoint, Excel and Access

Gcg-credit Card Product Manager Resume Examples & Samples

To ensure exceptional and consistent delivery / execution of product and portfolio programs
Deliver sharp and differentiated product proposition, keeping ahead of the competition, and aligning to global / regional guidelines & framework
Work closely with multiple internal / external stakeholders like Marketing, E-business, Legal, Compliance & Decision Management etc
Minimum 4 years working experience in the above discipline

Download Card Product Manager Resume Sample as Image file