Card Product Manager Job Description

Card Product Manager Job Description

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Card product manager provides operational planning and support to the Product Office in the marketing efforts of card products and the rewards program to grow the credit card portfolio and optimize interchange revenue.

Card Product Manager Duties & Responsibilities

To write an effective card product manager job description, begin by listing detailed duties, responsibilities and expectations. We have included card product manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Act as client consultant – be able to make product recommendations based on “as-is” processes and policies
Develop and maintain product descriptions that describe each product offering, including how the products work from start to finish
Develop training materials and aids
Ensuring competitive advantage of product construct, pricing, and features
Understand the competitive, environment and recommend plans & tactics to capitalize on any change to meet overall business objectives and optimize risk and return
Ensure the assigned product(s) are properly marketed and supported via available channels
Development of interest and fee-based pricing in support of the goal of optimizing the profitability of the assigned product(s)
Identify, develop and execute defined objectives that will ensure customers’ payment needs are met
Ensure the assigned product(s) are aligned to the business objectives and desired customer & employee experience, and contribute to increasing market share, share of wallet, customer retention, and product & customer profitability
Understand the economics and P&L for the assigned product(s) and anticipate and respond to changing customer needs with high-quality, cost-effective product solutions that are easy to sell, service, and use

Card Product Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Card Product Manager

List any licenses or certifications required by the position: MC, TS, EMV, PMP

Education for Card Product Manager

Typically a job would require a certain level of education.

Employers hiring for the card product manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Finance, Marketing, Management, Education, Engineering, Business/Administration, Military, Computer Science

Skills for Card Product Manager

Desired skills for card product manager include:

Processes
Services
Card payments space and regulatory environment
Client facing reporting products
Commercial Card products
Credit Policy
Credit card products and industry
Microsoft Office products to create memos/letters
Product Development Life Cycle
Treasury Management products and services

Desired experience for card product manager includes:

Report to the Senior Leadership team as a subject matter expert through all forms of written and verbal presentations
Creates and manages the innovation funnel/roadmap for gift Card products that deliver against program’s growth strategies and business goals/objectives
Builds and manage external business partner/client relationships to ideate and sell-in co-branding opportunities that support strategic goals and objectives
Manages project teams and timelines to deliver products and programs
Assist with capacity, sourcing, and cost reduction opportunities with Supply Chain & Commercialization to ensure consistent supply
Progressive experience in new product development and innovation and/or brand management

Card Product Manager Examples

1

Card Product Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a card product manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for card product manager
  • Support product and payments simplification strategy and roadmap development
  • Partner with Relationship Managers, Sales Officers, Implementation Team and Product Managers to drive increased revenue from Commercial Card clients during the pre-sales and implementation/onboarding stages
  • Frequent analysis of existing Commercial portfolio to target client segments with increased revenue potential
  • Tailor product solutions to meet needs of clients of a particular size and industry segment
  • Develop and enhance professional rapport with customers and serve as high-level contact for issue resolution
  • Act as client liaison by championing client needs internally with Sales, Operations, Client Service, Implementation, and Product Management groups
  • Provide updates to Relationship Managers and Sales Officers on product enhancements, projects, and issues
  • Participate in industry conferences and seminars
  • Working collaboratively with the network business unit’s senior leadership team to drive new product revenue
  • Identifying market requirements and writing business cases to secure capital funding for new product/revenue growth initiatives
Qualifications for card product manager
  • Develop and own the annual business plan
  • Proficiency with personal computers pertinent mainframe software packages
  • Prior experience in Product Management and Product Development
  • 4-6 years of product management and cardholder lifecycle management
  • 4-6 years of experience with direct to consumer marketing in the banking industry or combination of consumer packaged goods plus other industries
  • Experience creating and managing innovative, leading-edge programs with proven results
2

Card Product Manager Job Description

Job Description Example
Our company is hiring for a card product manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for card product manager
  • Monitoring key initiatives and reporting on progress to the Global Retail Payment’s Product team
  • Providing thought leadership on the network solutions for internal and external promotional opportunities
  • Prepares and presents product plans
  • Responsible for the profitability of each product
  • Assists in managing the vendor relationships associated with these products including developing strong communication channels, overseeing vendor performance and reviewing income produced billing and other costs to the bank
  • Build a robust commercial product strategy to identify the core objectives (including financial forecasts) plus incorporate the Go To Market plans to support this overarching strategy
  • You are passionate and curious about the technology-driven world, and empathetic to solving our customer’s needs
  • You’re going to be responsible for delivering an experience, so you must have worked in a product group focusing on web or mobile applications for a few years
  • Your prior experience will be important because you will be responsible for your product throughout the full product lifecycle
  • Working with our banking product teams, you’ll need to identify opportunities and uncover untapped needs through customer research and interaction data
Qualifications for card product manager
  • Demonstrates ability to analyze market data and develop programs to market products and support the sales effort
  • Demonstrates in-depth knowledge of Card products and product delivery
  • Demonstrates superior knowledge of regulatory requirements
  • Creative mind, with ability to think outside of the box and challenge institutional assumptions while ensuring projects are prioritized and focused on achieving key business results
  • Strong orientation to analytical rigor, problem solving, and playing a consultative role
  • Strong strategic planning, marketing and project management skills
3

Card Product Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a card product manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for card product manager
  • You understand how to use tradeoffs between UX patterns, user group served, short and long term development patterns, timing, and money to deliver the highest value
  • Your bias is towards learning in market
  • Working with our engineering teams, that vision you clearly articulated will need to turn into a simple, intuitive experiences that serves our customer’s banking needs
  • This position isn’t just about delivering the code
  • Scope and lead projects with card partners that move from discovery research to synthesis, ideation, design, and testing of new product concepts
  • Share discoveries, influence stakeholders, and create energy around ideas and initiatives
  • Collaborate with legal, business development, finance, tax, treasury, and others to negotiate and secure contract terms with issuer and payment network RFP finalists
  • Build and lead a team of Product Managers to support the launch and growth of the program
  • Upon launch of the program, as P&L owner, be responsible for the program from strategy to tactical execution
  • Translate customer requirements to processor-facing business requirements
Qualifications for card product manager
  • Ability to manage multiple initiatives / priorities in a fast-paced, dynamic environment
  • Strong internal and external relationship management skills
  • Comfort in working with senior executives
  • Knowledge of American Express, Discover, Visa or MasterCard network/association rules and regulations is preferred
  • Product Management experience (3-5 years)
  • Proven ability to plan, share and implement winning strategies
4

Card Product Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of card product manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for card product manager
  • Coordinates promotional, marketing, and communication programs for all specified products and services produce standard management reporting
  • Establish product and/or data flow documentation, ensure the integration of internal systems and operations that interface with the Processor
  • Develop technical product definitions
  • Drive results in a matrix organization that includes Information Technology, Vendor Management, Project Management Office, Controls, Finance, Card Fulfillment
  • Track to metrics and report on progress at regular, frequent intervals
  • Support the launch of the EU regulated co-badge card including definitions, requirements, process, governance
  • The identification of enhancements to the existing product line that will assist in achieving profitability of the product and customer service improvement goals
  • Lead cross-functional team to support the launch of the EU regulated co-badge card including definitions, requirements, process, governance
  • Assess the effectiveness of the product portfolio in delivering against diverse cardholder needs, relative to the competitive landscape
  • Drive flawless execution of new product launches
Qualifications for card product manager
  • In-depth understanding of Competitive Landscape, Marketing, Channels and the Customer & Employee Experience an asset
  • Post-Secondary/University degree in a business related discipline, or equivalent experience
  • At least three years of experience in Digital Product development
  • Bachelor of Science in Computer Science or Bachelor of Science in Engineering, MBA or Masters degree
  • Experience in general product management preferred
  • Prefer an individual with knowledge of debit, credit or other payment network systems
5

Card Product Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a card product manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for card product manager
  • Leads the strategic planning unit on vision and value proposition within the Commerce Super-Community framework
  • Direct responsibility for the portfolio of $800MM in credit card balances pricing strategy and profitability, always maintaining credit risk within the parameters of our risk appetite
  • Proactively address both short term and projected long term purchase volume and revenue variances within the line of business
  • Monitor key performance indicators and regularly report portfolio performance to senior management
  • Ensures achievement of revenue goals and profitable growth
  • Participates in organizational strategic business planning activities, gathering market intelligence and identifying market requirements
  • Directing the planning and design of products throughout their life cycle
  • Performs business needs assessments, development and documentation of business requirements from which technical specifications are formulated
  • Drives marketing of product enhancements and newly developed solutions, including promotions and pilots
  • Rollout and launch the new products and/or product enhancements
Qualifications for card product manager
  • A level of professionalism and understanding of the business environment and culture to develop suitable banking products
  • Possess excellent verbal and written communication skills in English and Khmer
  • Demonstrated interpersonal skills and ability to influence outcomes
  • Knowledge and experience in product development, management and improvement
  • Knowledge of retail banking consumer lending (Credit Card Preferred) including marketing, origination, products, current industry trends and credit risk required
  • Progressive experience in new strategic product development and innovation and/or brand management

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