Associate Systems Engineer Resume Samples

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D Krajcik

Delilah

Krajcik

1497 Rempel Mountain

Chicago

+1 (555) 860 2025

1497 Rempel Mountain

Chicago

Phone

p +1 (555) 860 2025

Experience Experience

Dallas, TX

Associate Systems Engineer

Dallas, TX

Corwin, Ankunding and Spinka

Dallas, TX

Associate Systems Engineer

Working knowledge of networking topologies and network protocols including LAN/WAN technologies, TCP/IP, Switches and routers
Submit, analyze, and manage configuration change requests in accordance with established Configuration Management (CM) processes
Works with Sales Team to develop & implement specific account penetration strategies, produce account specific product & service & sales plans
Assists with development of technical strategies to deliver EMC solutions that support customer business objectives
Works with business development staff on proposals and program capture activities
Develops tactical plan and performs associated duties necessary to support QVO
Assists with the development of the technical aspects of sales campaigns

Detroit, MI

New Grad Academy Associate Systems Engineer

Detroit, MI

Christiansen, Ritchie and Leannon

Detroit, MI

New Grad Academy Associate Systems Engineer

Provide evaluation and proof-of-concept assistance to partners
Establish positive working relationships – internal and external
Assist product development in testing new products
Provide pre-sales technical support to partner sales teams and ultimately customers
Keeps abreast of developments within industry and the organization
Drive and assist VMware partners with partner solution competency certifications
Drive and assist VMware partners with individual VMware competency certifications

present

New York, NY

Senior Associate, Systems Engineer

New York, NY

Bergstrom Inc

present

New York, NY

Senior Associate, Systems Engineer

present

Develop, maintain and support system standards through configuration management and automation scripting and tools
Provide high quality communication and documentation relating to project and work tasks as well as any incidents and outages
Provide operational support of DFA’s storage and server environment and associated applications and participate in global support rotation
Identify and lead new initiatives and provide guidance and support on advancing infrastructure technologies
3 years systems administration/engineering of virtualized infrastructure; vmware, vCenter (Operations), vSphere, vRealize (Operations, Automation)
Technical accreditation or successful completion of vendor certified training (Microsoft, EMC, VCE, VMware, Citrix, Cisco)
Implement, maintain and support backup, replication and disaster recovery technologies including SRM, EMC Networker, EMC Appsynch, Symantec Netbackup, Data Domain, and RPA

Education Education

Bachelor’s Degree in Computer Engineering

Iowa State University

Bachelor’s Degree in Computer Engineering

Skills Skills

Able to quickly learn new systems and technology. Knowledge and/or expertise in related area of responsibility
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level
Builds solid, effective working relationships with others. Able to constructively work under stress and pressure when faced with high workloads and deadlines
Strong Knowledge & Experience on Windows Print and Application Servers
Good Knowledge & Exposure on the latest Print Technologies (like Secure Printing, ePrint, HPAC)
Solid knowledge of C++
Ability to quickly learn and then implement new techniques
Able to build solid, effective working relationships with others
Able to express ideas clearly and convey necessary information. Able to interact effectively with all levels of management
Able to provide courteous, timely service when addressing customer questions and concerns. Knowledge and/or expertise in related area of responsibility

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New Grad Associate Systems Engineer Resume Examples & Samples

Responsible for the construction and implementation of new private cloud infrastructure based on business requirements and adhering to tight operations, security, and functional models
Responsible for the ongoing automation, maintenance, security, and availability of this cloud infrastructure
Ability to operate in complex, highly-secure, and highly-available, environments and interact with the technology domain experts required to maintain those environments
Work with other Engineering disciplines to develop Service Based Reference Architectures that can quickly be integrated into our IaaS and PaaS offerings
Associates will possess strong leadership and interpersonal skills and deliver high-quality results in fast-moving environments

Associate Systems Engineer Resume Examples & Samples

Industry certification is desirable. (e.g VCP, MCSP, CISSP)
Excellent written & spoken communication skills
Ability to perform tasks independently with supervision
Demonstrated ability to develop creative/non-traditional solutions
Demonstrate academic leadership
Experience in technical support, hands-on installation or program development in industry related areas of applications, compute, storage or networking would be a definite advantage
Knowledge or experience in VMware solutions, virtualization, Linux would be a definite advantage

Associate Systems Engineer Resume Examples & Samples

Install, maintain and troubleshoot mission-critical system components including OS, database, terminal services, and Ticketmaster & third-party applications
This role also focuses on operational support, which includes general administration and maintenance, as well as troubleshooting and issue resolution
Installation & upgrades of SAP SQL Anywhere database engine
Create tools / scripts to increase productivity (monitoring, automation, alert generation)
Exhibit a drive to learn on the job and desire to excel
Participate in an on-call after hours rotation as required
College Degree (Associates or Bachelors) in an IT related field or 2 or more years of experience in the Information Technology field
Proven Windows technology experience
Understanding of databases and Relational Database Management Systems preferred
Understanding of core network protocols and services (sufficient to troubleshoot routing, access control issues, etc)
A working knowledge of Structured Query Language (SQL) would be beneficial
A working knowledge of a scripting language
Ability to multi-task and efficiently balance a number of different projects at once
Completes Systems Engineering tasks with a high degree of efficiency
Willingness to learn and desire to excel
Must be able to work on multiple projects simultaneously and possess the ability to prioritize

Associate Systems Engineer Resume Examples & Samples

Assist or engage in sales activity that supports business growth, profitability, technical capability, service creation and yield maximum product and services revenue whilst driving customer satisfaction
Build a solid understanding of competition in the areas of product, technology, applications, sales and strategies
Analyse territory technical need and objectives on a regular basis, training or message internal teams, partners and customers through various marketing programs
Develop and utilise Value Selling sales methodology including VMware sales tools and process as amended from time to time, to communicate, report, track and manage sales opportunities
Take ownership and drive successful outcomes from an education program over a set period of time
Assist or engage directly with sales and partner communities to provide solution/technology enablement
Provided high-level solution presentations to customers or partners
Support peers in their account and partner efforts for assigned territory
Learn and translate complex business issues integrating new technologies into IT solution offerings
Participate or lead in sharing of technical information and solution support with peers
Min 1-3 years in a systems engineer role or related technology role focusing on infrastructure with strong experience in Cloud Solutions or VMware technical solutions
Experience of working in a matrix organization

Associate Systems Engineer Resume Examples & Samples

Serve as expert for assigned applications. Configure, program, document, install and maintain UNIX operating systems (Linux, Solaris)
Create, write and maintain scripts and programs to perform system administration tasks such as system error reporting, backups, utilization rates, and capacity, security checks, etc
Manage performance, reliability and security on UNIX systems

Associate Systems Engineer Resume Examples & Samples

Assists with development of technical strategies to deliver EMC solutions that support customer business objectives
Works under the general guidance of a more senior Systems Engineer
Supports analysis of customer’s business objectives. Gathers information from customers that enable the presales team to devise a proposed solution
Assists with solution configuration by leveraging technical expertise and other resources (EMC Knowledge bases, EMC Specialists, EMC Shares Services, other role-specific tools)
Assists with the development of the technical aspects of sales campaigns
Configures and documents EMC software, hardware and service solutions to meet customer and sales objectives
Completes pre-site qualification & documentation quickly & accurately
Ensures proposed solutions meet the needs and functional requirements of the customer
Skilled in presales operations processes, systems and tools such as DirectExpress, Solution Validation Center, Qualification process, etc
Achieves specialty technical expertise and participates in virtual team discussions and education
General knowledge of IT infrastructure and operations
May have experience as a network or systems administrator
General knowledge of EMC storage technology and products
Organization, communication and time management
EMC Proven Professional

Associate Systems Engineer Resume Examples & Samples

2-5 years of related work experience in technical consulting, business analysis, or related discipline
Javascript, HTML, CSS, C#, or .NET development
SQL & PL/SQL
BI Tools such as SAP Business Objects, IBM Cognos, Tableau, etc

Associate Systems Engineer Resume Examples & Samples

Supports sales personnel by developing technical strategies to deliver RSA solutions that support business objectives of customers
Deliver sales and technical presales support to customers
Deliver product training and knowledge around the RSA solutions to customers, channel partners, and technology partners
Host web presentations and online demonstrations to customers and internal sales teams

Associate Systems Engineer Resume Examples & Samples

Responsible for the design and implementation of ESPN’s television broadcast and related facilities. The scope of which will include new control rooms and studios, new equipment or equipment upgrades, facility relocation, and facility redesign
Assist Broadcast Engineers in the design phases of new engineering projects, improvement of existing systems, specification of equipment procurement requirements, and implementation of complex broadcast systems
Generate software solutions for content creation, manipulation, encoding/transcoding and distribution as well as for non-linear edit systems, video servers, storage solutions, file acquisition, file transcode, file transfer, media asset management and automation systems
Oversee and coordinate assigned aspects of the construction of facilities and the installation of new equipment. This includes collaborating closely with installation engineers, equipment manufacturers and vendors, installation service contractors, Electronic System Support Engineers, technical operations staff, and others involved in the project
Collaborate closely with ESPN Operations’ management and key staff to assess facility needs
Assist in equipment procurement, including specification development, vendor request preparation, capital budget conformance, equipment receipt and recording, and technical specification verification
Provide technical expertise required to support the Technology Support Group, Production Operations, and Transmission Operations departments in solving complex technical issues
Maintain a high level of technical proficiency through review of trade journals and publications, contacts with manufacturers, membership in professional associations and attendance at relevant conventions and seminars
Design, provide analysis, and write procedures to enhance present and future technical facilities
May be assigned special projects as needed
Must be able to work in climate controlled equipment rooms
Construction and working production sites
Must be able to lift PC and server chassis
Must be flexible with work hours
Occasional travel to training courses, remote site projects, remote events and conventions/trade shows
Oracle SQL Experience (PL/SQL), MySQL experience
Bachelor’s degree in Engineering or Computer Science or a minimum of 5 years’ experience in broadcast facilities design and documentation

Associate Systems Engineer Resume Examples & Samples

Perform system updates based on evaluation and testing and release cycle following the approved Time Warner Cable Change Management Process
Provide systems and applications administration tasks impacting proper delivery of services to customers
Maintain and utilize scripts and programs to perform critical tasks such as service configuration, system error reporting, backups, utilization rates, and capacity, security checks, etc
Document and maintain system configuration data and inventory
Sitting for long periods of time throughout the work day
Use of mouse, and reading on a computer continuously throughout the work day
Visually able to use a computer continuously throughout the work day
Installing/removing cabling within an equipment site as required to perform duties

Associate Systems Engineer Resume Examples & Samples

Will be responsible for a list of deliverables for the service delivery team regarding change management and asset management, including
Assessing and streamlining the Change Management process
Gather information and create reports and dashboards for monthly leadership meetings
Host the internal Change Advisory Board (CAB) meeting has an ongoing role as to maintain the processes and update technical groups as needed
Provide updates of critical/high risk RFCs on the daily technology briefing (call)
Work with HR on a small project to add ServiceNow training to the new hire process
Enhance documentation for Asset Mgmt and Change Mgmt areas of Service Delivery
Work with Information Security team on the list of Service Delivery initiatives to mitigates risks in IT
Produces monthly reports on various change management metrics
Streamline and communicate ways to reduce non-compliance with Service Delivery
Discovery of end user assets that are deemed as “lost.”
Articulate the way Production changes will affect our customers, departments and employees and manage RFCs to ensure that they are prepared, logged and communicated to appropriate and groups by working with the TOC, IT Staff, and Leadership
Maintain processes for managing and tracking the software assets, licenses, and maintenance life cycle from procurement to retirement
This role will maintain, record and verify the hardware and software usage against enterprise wide or site licensing agreements (ELA) or software license agreements (SLA)
A keen understanding of IT Change Mgmt and it effects on Company Revenue, customer’s experience and company’s reputation
Experience with purchasing IT equipment and their peripherals
Asset Mgmt, Change Mgmt and reporting knowledge in ServiceNow or Service Tool Experience
Documented experience working in an Enterprise organization with various IT teams
Dedicated associate with strong communication, crisis management, problem solving & analytical skills
Ability to work with a variety of customers from different departments in large and small groups
Dedicated to delivering exceptional results
Comfortable with public speaking and hosting meetings
A teaching spirit, ability to explain process and service desk tools

Associate Systems Engineer Resume Examples & Samples

Perform sales and technical pre-sales activities to secure the technical/functional win for new business and to ensure growth of existing accounts
Time and territory management - travel required and could exceed 50%
Bachelors Degree in Accounting, Finance, or MIS
Ability to interrogate, understand and document customer processes
Ability to deliver persuasive product demonstrations to C-level executives, managers, and technical system administrators
Ability to confidently present GRC methodology and solutions to small and medium size audiences (1 to 100 people)
Ability to prioritize and manage tasks in support of multiple internal and external stakeholders (delivering sales demos, building quality proof-of-concepts, and delivering training)
Ability to excel in a high performance, high feedback, team oriented culture
Strong knowledge in analyzing, designing, and recommending approaches to implementing customer GRC processes

Senior Associate, Systems Engineer Resume Examples & Samples

Design and engineer infrastructure technologies in support of best practice, business continuity, performance/reliability and security requirements
Transition solutions from architecture through operations including implementation, testing, go live, operating procedures, monitoring and performance/capacity management
Develop, maintain and support system standards through configuration management and automation scripting and tools
Lead root cause analysis and resolution of complex system/storage incidents and problems
Provide operational support of DFA’s storage and server environment and associated applications and participate in global support rotation
Ensure appropriate system monitoring, alerting and reporting is implemented and supported globally including uptime, performance, capacity and utilization/show back
Implement, administer and support enterprise backup, high availability and disaster recovery solutions and processes across global enterprise
Identify and lead new initiatives and provide guidance and support on advancing infrastructure technologies
Provide high quality communication and documentation relating to project and work tasks as well as any incidents and outages
BS, BA in Computer Science, Computer Information Systems, MIS, or relevant technology degree. Advanced degrees are a plus
3 years systems administration/engineering of virtualized infrastructure; vmware, vCenter (Operations), vSphere, vRealize (Operations, Automation)
Relevant experience in shared storage technologies and administration roles, specifically with EMC Isilon, VNX, XtremIO and Recover Point Appliances
Technical accreditation or successful completion of vendor certified training (Microsoft, EMC, VCE, VMware, Citrix, Cisco)
Demonstrated expertise in deployment, tuning, capacity and performance monitoring highly available VMware/ESXi virtual environments
Implement, maintain and support backup, replication and disaster recovery technologies including SRM, EMC Networker, EMC Appsynch, Symantec Netbackup, Data Domain, and RPA
Experience in virtual cloud platforms and services; private and hybrid including use of Integrated Containers, Docker and Openstack
Strong troubleshooting and diagnostic skillset
Experience and knowledge of Windows Server 2008 and forward including Active Directory, Group Policy, Clustering, DFS,DNS, DHCP, RADIUS, WDS, IIS
Excellent customer service attitude, written and verbal communication skills and ability to interact effectively with people at all levels
Ability to lead discussions on complex technical issues
ITIL certification to the foundation level or higher
Basic understanding of Microsoft SQL database management and replication
Experience utilizing virtualized network platforms/components such as NSX
Experience in the use Service Now as CMDB, incident, problem, change and time tracking application
Previous experience managing systems in the financial industry

Associate Systems Engineer TOC Agent for The Weather Company Resume Examples & Samples

Ticketing issues as they arise and escalating them to the correct support teams. These tickets may be observed from various sources, including but not limited to phone calls, email, monitoring, walk-ups, self-service ticket request, etc
Monitoring internal systems and data
Jr. Sys Admin level troubleshooting and resolution of minor issues observed through monitoring
Proper escalation to tier II support teams for resolution of incidents
The optimal candidate will possess advanced computer skills, including but not limited to
Background in UNIX OS and Linux OS
Basic Networking (Trace routes, Socket feeds)
Both Windows and Mac environments
FTP (File Transfer Protocol)
Night and weekend work is required
Professional demeanor
SSH (Secure Shell)
TCP (Transfer Control Protocol)
Telnet

Associate Systems Engineer Resume Examples & Samples

Provides technical solutions and configuration design expertise to customers and sales on specified product lines
Uses independent judgement and discretion in making solution recommendations
Provides phone support in accordance with Key Performance Indicators (KPIs)
Provides sales/marketing support to increase vendor and product awareness
Provides technical presentations/training to sales, support, and customers
Participates in departmental projects
Reports on key metrics as designated by product line(s) of responsibility and distribute monthly update to SE Manager, Product Marketing Team, and vendor representative(s)
Log customer calls
Places orders for customers in accordance with Tech Datas pricing guidelines
Updates Tech Datas systems and tools with accurate technical data on specific product line(s)
Provide technicals and non-technical input to team members, project leaders, and management, as appropriate
Develops and obtain approval on Quarterly Vendor Objectives (QVO) document which states goals and objectives to support vendors marketing strategy to grow sales. Develops tactical plan and performs associated duties necessary to support QVO
Perform other duties and responsibilities deemed necessary by Systems Engineering Management or Team Lead
Build solid, effective working relationships with others
Able to be attentive and foster two-way conversation
Expresses ideas clearly and convey necessary information
Uses relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level
Prepares/analyzes appropriate reports and other business correspondence
Provides courteous, timely service when addressing customer questions and concerns
Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive
Possesses strong organizational and time management skills, driving tasks to completion
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level
Minimum of (1) year pre-sales support and marketing experience working directly with customers
Minimum of (3) years technical support experience with PCs, high-end servers, local area networks, and associated components with at least (1) year in a phone support environment
Previous trade show experience
Knowledge of various PC components, software, peripherals, desktop platforms, applications, standalone and network operating systems, with strong technical abilities in at least (1) of these areas
Able to maintain confidentiality of senstitive information

Associate Systems Engineer Resume Examples & Samples

Uses independent judgment and discretion in making solution recommendations. * Provides phone support in accordance with Key Performance Indicators (KPIs)
Logs customer calls and places orders for customers in accordance with Tech Data's pricing guidelines
Updates Tech Data's systems and tools with accurate technical data on specific product line(s)
Provides technical and non-technical input to team members, project leaders, and management, as appropriate
Develops and obtain approval on Quarterly Vendor Objectives (QVO) document which states goals and objectives to support vendor's marketing -strategy to grow sales
Develops tactical plan and performs associated duties necessary to support Quarterly Vendor Objectives
Builds solid, effective working relationships with others. Able to constructively work under stress and pressure when faced with high workloads and deadlines
Attentive and able to foster two-way conversation
Uses relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an Intermediate level
Prepare/analyze appropriate reports and other business correspondence
Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive. Possesses strong organizational and time management skills, driving tasks to completion
Maintains confidentiality of sensitive information

Associate Systems Engineer Resume Examples & Samples

1-2 years of systems engineering experience
Agile development methodologies
Experience with using modern mockup user experience design tools

Associate Systems Engineer Resume Examples & Samples

Assisting with the debug and troubleshooting of problems uncovered during test
A Bachelor’s Degree in an engineering discipline
A working knowledge of standard system engineering processes including: MIL-STD-499, EIA-632, IEEE 1220 or ISO 15288
Must have strong verbal and written communication skills
An active Security Clearance (DoD Secret) is highly desirable

Associate Systems Engineer Resume Examples & Samples

0 to 2 years experience in aerospace systems or similar field
Ability to work in support of a system engineering team
High learning agility for addressing a wide variety of complex analytical
Experience with system engineering requirement tools (Cradle, CORE or DOORS)

Associate Systems Engineer Resume Examples & Samples

High learning agility for addressing a wide variety of complex analytical tasks
Experience in any of the following areas is also desired: orbital mechanics, orbital debris modeling, spacecraft attitude control, power systems and modeling, avionics or digital electronics design, risk analysis, optics, communications, rocket propulsion, thermal engineering, or spacecraft integration and testing
TS/SSBI desired for certain positions

Associate Systems Engineer Resume Examples & Samples

Validate packaging requirements; work with the app owner to resolve any issues with the requirements
Determine complexity, Performing Quality Analysis/ peer review
Troubleshooting and resolving complex and escalated Application issues
Handling technical queries with clients as well as with internal team
Customizing the complex applications as per requirement
Mentoring/training new team members
Imaging

Associate Systems Engineer Resume Examples & Samples

Install required patches and/or updates to maintain network integrity
Plans & direct upgrades of operating systems & design system enhancements
Assist with logistics support, to include cyclic inventories, return maintenance authorizations (RMA), technical refresh, & the dispositioning of assets (DRMO) no longer serviceable
Determines system specifications, input/output processes, and working parameters for hardware/software compatibility
Develop documentation on new or existing systems or processes
Interact with Department of State, SCOs, Law Enforcement Agencies, TATs, Federal counternarcotic s & host nation personnel on a daily basis related to program initiatives

Associate Systems Engineer Resume Examples & Samples

Assist with onsite and in-house technical support of sales teams through written response
Assist with onsite and in-house technical support of sales teams through presentation to customers
Assist with onsite and in-house technical support of sales teams through verbal communication
Assist with the design of systems from a component level to solve a customer business needs
Assist in ushering new products into Client Service
Participate on product development teams by providing input of customers and field knowledge
Support Sales and Project Management
Assist the implementation team in the design and development of customer projects

Associate Systems Engineer Resume Examples & Samples

Monitors the day to day activities to ensure the Distributed environment is functioning efficiently
Ensures service levels defined by the business are met
Works with distributed systems architect and senior systems engineer to establish standards and guidelines
Works closely with all system support groups to solve problems aimed at delivering consistent quality service to our clients. Analyzes trends and develops a long-range plan designed to resolve problems and prevent them from reoccurring
Ensures the control, reliability, and performance of the Distributed systems
Able to be diplomatic when handling calls/correspondence for Management
Able to analyze and resolve complex issues and problems in a sound and timely fashion
Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take
Able to constructively work under stress and pressure when faced with high workloads and deadlines
Able to adjust readily to change and adapt as needed. Able to lift and move up to 40 lbs
Able to express ideas clearly and convey necessary information. Able to interact effectively with all levels of management
Able to troubleshoot system-related problems. Able to work independently with minimum supervision
Able to provide courteous, timely service when addressing customer questions and concerns
Able to quickly learn new systems and technology. Knowledge and/or expertise in related area of responsibility
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level
Associates degree in Computer Science, Engineering, or related discipline
0-3 years of related experience supporting PCs or servers
Able to maintain confidentiality of sensitive information

Associate Systems Engineer Resume Examples & Samples

Will participate in the establishment of the system by executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor
Assists Sr. Systems Engineer with preparing users by designing and conducting training programs; providing references and support
Willingness to travel outside the United States for 5 - 7 weeks a year; US passport
Bachelors degree in aerospace, physics, electrical engineering or related technology field
Experience with EPOCH Integrated Product Suite
Familiarity with Windows, Linux and/or Solaris
Ability to apply sound object-oriented design methodologies
Basic understanding of LAN/WAN networks

New Grad Academy Associate Systems Engineer Resume Examples & Samples

Must learn and maintain current knowledge of complete VMware product set and be able to describe key features and benefits of each
Deliver training for partner sales and technical personnel
Deliver product and solution presentations and demonstrations
Help design, operate and maintain VMware technologies in partner lab environments
Provide pre-sales technical support to partner sales teams and ultimately customers
Support demand-generation events
Drive and assist VMware partners with partner solution competency certifications
Drive and assist VMware partners with individual VMware competency certifications
Provide evaluation and proof-of-concept assistance to partners
Participate in SE discussion forums
Document partner feature requests and issues
Assist product development in testing new products
Keeps abreast of developments within industry and the organization
Establish positive working relationships – internal and external
Drive business and technology solutions through VMware Channel partners
Effectively present VMware solutions to VMware partners and customers in both face-to-face and remote forums
Leverage and promote VMware training tools and portals available to our partners
Candidates should be motivated, self-starters with excellent written and verbal communication skills
Good understanding of Virtualization concepts and competitive positioning knowledge is essential
Strong interpersonal skills with the ability to work well in a team environment
Qualification in business or engineering discipline or equivalent training and industry experience
Low travel requirement: approximately 15%

Associate Systems Engineer Resume Examples & Samples

Provide L2 and L3 support for File and Print (Print Technologies and File shares)
Clear understanding on Disaster Recovery Concept
Assess and research current implementations of the platform and determine the course of action required to enhance the Print and file Technologies
Working with the Product team on major infrastructure upgrades, understand to troubleshoot issues and to tune the environment for optimal performance and uptime
Collaborate with peers and participate in the ideation drive
Adhere to policies and procedure and look at opportunities to improve the customer service experience
Strong Knowledge & Experience on Windows Print and Application Servers
Hands on Experience with Printers, Scanners & Fax Devices & related Hardware Components
Strong Experience with Remote Print Devices Management Tools (like WebJet Admin)
Good Knowledge & Exposure on the latest Print Technologies (like Secure Printing, ePrint, HPAC)
Experience in managing the Vendor and Print Support Contracts
Solid Experience in Desktop & End-User Support
Good experience in ITIL processes like Incidents, Problem, Change Management
Excellent communication skills – Written & Verbal
Good Scripting skills (PowerShell/Perl)
Exposure towards Agile Methodologies – Scrum/Kanban
Experience in supporting 24/7 Operations
2-4 years of relevant experience

Associate Systems Engineer Resume Examples & Samples

Executes project tasks for a singular system and applications
Supports infrastructure deployment and upgrades, system installations, systems operations and conducts root-cause analysis for day to day maintenance tasks such as problem determination and resolution
Tests, troubleshoots, and documents new and enhanced systems and processes
Track and report progress to Manager
May provide level 3 support
Basic Knowledge in infrastructure/ systems lifecycle methodology, and scripting as appropriate for area of expertise

Associate Systems Engineer Resume Examples & Samples

Participates in the requirements definition, design of subsystem elements and modification and/or improvements to existing designs for electronic and software intensive systems/subsystems and
Conducts system and subsystem level testing and prepares related plans, procedures, reports, analyses, and documentation
Obtains, correlates, and analyzes technical information to support systems engineering efforts
Assists in preparing design and operational documentation
Participates in analyzing and solving systems engineering problems
May participate in team to solve engineering problems and develop improved engineering processes
Collaborate with various engineering disciplines to elaborate system solution

Incident Response & Management Associate Systems Engineer Resume Examples & Samples

This position will require Incident Management duties including periodic 24 x7 Incident Management leadership in resolving issues ranging from LAN/WAN, Security Devices, hardware failures, operating system and application malfunctions
Must have experience in Incident Management environments where multiple organizations/components have responsibility for LAN/WAN, long haul circuits and applications with various constituents being impacted by the outage
Must have an in-depth understanding of the technology employed so as to be able to provide, in-depth and logical explanations for issues encountered to the client and other constituent groups
Must be willing to serve as on-call staff for incidents and lead SRTs

Associate Systems Engineer Resume Examples & Samples

1+ year’s professional experience as a software engineer, preferably in games
Passion for VR
Flexibility to handle a variety of tasks
Excellent 3D math skills (linear algebra, vector math)
Solid knowledge of C++
Self-motivated individual with excellent problem solving skills
Ability to quickly learn and then implement new techniques
Experience in the Unreal codebase
Experience with Git or Perforce
Experience with the Steam SDK
Platform experience on mobile, consoles, Linux, or high-end PC
Experience programming for VR

Associate Systems Engineer Resume Examples & Samples

Take ownership and responsibility for multiple issues at the same time
Document, track, interpret, evaluate and resolve inquiries pertaining to the functional operation of all installed hardware and software products
May use support tools to troubleshoot and diagnose end user problems
Provide technical guidance and consults with vendors and other systems support units to identify and resolve client problems
Excellent Knowledge of Windows XP/7 PC Troubleshooting
Knowledge on Outlook, Blackberry, VPN, Mac, IPad, IPhone are preferred
Bachelors Degree (15 years of full time education)

Associate Systems Engineer Resume Examples & Samples

Analyze test data and help troubleshoot and diagnose missile guidance section production issues at subsystem and RF processor levels as part of a team
Help coordinate issue resolution between various engineering, manufacturing, and quality disciplines
Understand and improve production floor subsystem tests and procedures
Organize and contribute to completion of production, test, and evaluation tasks
BS Aerospace, Electrical, or Mechanical Engineering
Knowledge of radar or RF systems preferred
Ability to develop and communicate solutions to problems with guidance
Works with minimal direction
Matlab programming skills desired
Ability to obtain secret security clearance required

Associate Systems Engineer Resume Examples & Samples

Currently pursuing or have completed a degree in aerospace, chemical, electrical, industrial, materials, mechanical engineering, or a closely related discipline
Interest in ‘systems’ problems, analysis, and solutions
Degree completed by Summer 2017
General understanding of fundamental engineering principles, practices, and theories
Experience on engineering team projects – robotics, rocketry, automotive, airplanes

Associate Systems Engineer Resume Examples & Samples

Ensure the availability of End User services during India and/or US business hours
Collaborate with other Fidelity support groups in and out of India
Maintain the compliance of the PC builds with Fidelity Standards
Encourage and lead root cause analysis to prevent recurrence
MCSE or MCITP
Basic knowledge in Audio/video conferencing devices
Knowledge of ITIL process, ITIL certification will be an added advantage
Knowledge in XenApp/XenDesktop
Apple Mac OS installation and support
Bachelor’s in IT
1-3 years of IT experience

Associate Systems Engineer Resume Examples & Samples

Excellent Knowledge of PC Hardware and Software troubleshooting
Knowledge on Microsoft Office Troubleshooting
Internet Browser, Wireless, VPN, Mac, IPad, IPhone troubleshooting skills are preferred
Preferred with 2 – 3 years of call taking experience in Helpdesk/Call centre background

Associate Systems Engineer Resume Examples & Samples

Ability to learn rapidly, ask good questions, treat all work as valuable
A dedication and focus on customer-service
Able to work alone or as part of a team equally well
Owns issues to resolution
Excellent problem resolution approaches and critical thinking skills
Deftly balances time between projects and operations
Performs on-call duties as assigned
0-2 years practical experience in providing systems engineering support and maintenance in assigned product preferred

Associate Systems Engineer Resume Examples & Samples

Maintain all Windows servers and domains including user administration and system security
Actively monitor Windows systems to ensure optimal system operation and availability and take corrective action when necessary
Recommend and implement software and hardware configurations for servers and desktop systems
Install, upgrade, and maintain Windows servers and desktops
Recommend and implement process improvement activities
Participate in an on-call rotation for after-hour and weekend support
Review and maintain support documentation
Resolve difficult problems when escalated
Recommend and implement new technologies
Manage and lead Infrastructure projects
BA/BS in Computer Science or related field; or equivalent combination of education and experience
Strong understanding of Windows & Active Directory
Knowledge and Experience with VMWare
Experience with Enterprise Class Servers and Storage is preferred
Experience with Cloud Services including IaaS is preferred
Experience with ISO/SSAE16/NIST or equivalent compliance is preferred
Knowledge of firewalls, VLAN’s and managed switches, and routers is preferred
Experience with Avaya VOIP systems preferred
Familiarity with ITIL framework
Minimum 4 years experience in Information Technology
Client relations skills

Associate Systems Engineer Resume Examples & Samples

Bachelor’s degree in Computer Science or Engineering (or equivalent relevant work experience)
Strong team-building, vendor and customer relations skills
Be process-oriented and able to apply structure to complex problems
Experience working with remote team members
Ability to lead and facilitate change across business and technical groups
Ability to execute multiple projects simultaneously and communicate effectively with all stake holders (business and IT)
Knowledge of Agile process
Experience in Media & Entertainment environment

Associate Systems Engineer Resume Examples & Samples

Provides technical solutions and configuration design expertise to customers and sales on specified product lines. Uses independent judgement and discretion in making solution recommendations. * Provides phone support in accordance with Key Performance Indicators (KPIs). * Provides sales/marketing support to increase vendor and product awareness. * Provides technical presentations/training to sales, support, and customers. * Participates in departmental projects. * Reports on key metrics as designated by product line(s) of responsibility and distribute monthly update to SE Manager, Product Marketing Team, and vendor representative(s)
Log customer calls * Places orders for customers in accordance with Tech Data pricing guidelines
Updates Tech Data systems and tools with accurate technical data on specific product line(s)
Develops and obtain approval on Quarterly Vendor Objectives (QVO) document which states goals and objectives to support vendor marketing strategy to grow sales
Develops tactical plan and performs associated duties necessary to support QVO
Performs other duties and responsibilities deemed necessary by Systems Engineering Management or Team Lead.*Performs additional duties as assigned *Meets attendance and punctuality standards
Able to create and conduct formal presentations
Able to express ideas clearly and convey necessary information
Able to prepare/analyze appropriate reports and other business correspondence
Able to provide courteous, timely service when addressing customer questions and concerns. Knowledge and/or expertise in related area of responsibility
Minimum of (1) year pre-sales support and marketing experience working directly with customers
Minimum of (3) years technical support experience with PCs, high-end servers, local area networks, and associated components with at least (1) year in a phone support environment
Previous trade show experience * Knowledge of various PC components, software, peripherals, desktop platforms, applications, standalone and network operating systems, with strong technical abilities in at least (1) of these areas
Able to maintain confidentiality of sensitive information

Associate Systems Engineer Resume Examples & Samples

Currently pursing or have completed a degree in aerospace, chemical, civil, electrical, industrial, materials, mechanical engineering, or a closely related discipline
Degree completed by December 2016
Strong computer skills including MS Word, Excel, Access, and PowerPoint
Experience with Unix/Linux Operating System
Ability to prepare and review technical presentations
Experience with scripting and programming languages is required

Associate Systems Engineer Resume Examples & Samples

Participate in internal research and development of new technologies
Track and perform to fast-paced program schedules to ensure timely execution and delivery
Provide support to the Engineering Organization as directed
Resolve technical problems during test and integration phases
Generate and review technical product documentation, including written documentation instructing customers in the use of delivered products
Establish design criteria for the product, and determine material requirements, product operational capabilities and limitations
Prior Engineering lab experience (to include the use of test equipment such as power supplies, signal generators, mixed signal oscilloscope, network analyzers, spectrum analyzers, and/or control software)
Programming skills in C/C++ and/or Labview
Ability to perform analyses of data
Experience with Matlab or other analysis tool
Working knowledge of probability and statistics
Kalman Filtering experience, familiarity with navigation sensors, and GPS systems Modeling and Simulation

Associate Systems Engineer Resume Examples & Samples

Technology know-how: IP and Ethernet technologies, Data Center Ethernet, 100/40/10GigEth. L4-L7 technologies
Application level protocol knowledge (HTTP(s), FTP, DNS, TELNET, TCP/IP, Streaming Media)
Security device knowledge (Firewall, load balancing, IDS, IPS)
Routing protocol knowledge, both IPv4 and IPv6 including RIP, BGP, OSPF, ISIS. MPLS Protocol knowledge: RSVP-TE, LDP
Previous telecom/networking test equipment experience would be a plus (Spirent TestCenter, Avalanche, Mu Dynamics, SmartBits, Adtech, Ixia, Agilent, Shenick, BreakingPoint Systems)

Associate Systems Engineer Resume Examples & Samples

Typically requires a bachelor’s degree in engineering or a related technical discipline from an accredited institution. May substitute equivalent engineering experience in lieu of education
Demonstrates the ability to follow and apply basic engineering knowledge, adapt standard techniques, and utilize the required diagnostics, tools and equipment, while ensuring safety and regulatory compliance
Must be able to understand new concepts quickly and apply them accurately throughout an evolving environment
Good communication, computer, and interpersonal skills are required to enable an effective interface with other professionals, to produce appropriate documentation, and to present results to a limited internal audience
Must be able to work both independently and on a team
Ability to obtain and maintain a security clearance. US citizenship is required
Willing to travel up 25%

Associate Systems Engineer Service Desk Resume Examples & Samples

Documentation on the ticket logging tool
Be readily available to answer the phone calls/E-mails/Chat to our customers in a professional and efficient manner
Providing a positive image of the company through your role as the first point of contact with customers
Ensure calls returned to DESK are reassigned without delay
Complete courtesy call backs to the customer where required
Willing to accept/take responsibility for issues

Associate Systems Engineer Resume Examples & Samples

Learn and install basic equipment configurations for lab proof-of-concept testing
Write/manage scripts to automate lab monitoring/search capabilities
Learn basic technical troubleshooting, including problem identification, reporting and understand escalation path customers’/partners’ would need to engage
Identify and resolve hardware, software, application or operational problems
Demonstrate systematic approach to solving technical problems
Build mentoring relationship throughout the internship with a customer facing Juniper SE
Attend onsite customer presentations/engagements
Assist with preparation for customer presentations
Prepare technical responses to customer proposals/RFPs
Follow up on customer questions
MUST BE a recent Masters or Bachelors graduate with Computer Science or Engineering degree
Experience with Ruby on Rails and/or Python preferred
L1/L4 networking knowledge preferred
OS virtualization technologies awareness and knowledge a plus
Strong communications skills, including writing and speaking
Deep and incurable curiosity
Drive to learn and create solutions that fit customer needs

Associate Systems Engineer Resume Examples & Samples

Provide 1st and 2nd line desktop support to all staff and students on campus
Bridge gap between IT team and teaching staff by providing application support to students with a focus on the technical areas of VFX applications such as rendering and scripting
Develop and support Escape’s Render Farm infrastructure, managing and prioritizing jobs to ensure resources are allocated to students in a fair and balanced way
Develop Escape’s custom pipeline through scripting and application customization
Desktop image building, software deployment, updates and patch rollouts
Primary technical point of contact for Recruitment and Marketing events, ensuring a professional and seamless experience for attendees
Student account provisioning and management
Storage management
Understanding of the "VFX pipeline"
Exposure to any/all of: 3D, Compositing, Animation, Motion Graphics, Video Games
Experience using/configuring any/all of: Adobe Photoshop/After Effects, Maya, Nuke, Houdini, Unreal Engine
Linux or Unix experience (ideally Redhat/ CentOS based distros)
Audio/Visual support
Supporting heterogeneous Windows/Linux environment
Experience using Puppet or other configuration management tools
Render farm management
Bash and/or Python scripting

Associate Systems Engineer Resume Examples & Samples

Serve as Windows Operating Systems and Applications subject matter expert
Plan and implement technologies across multiple services and systems
Mentor or train backup and other staff as necessary
Communicate on large projects with other units
Identify and mitigate risks as well as ensure technical consistency
Initiate and write technical project proposals
Track project status and coordinate work with stakeholders
Create white papers and implementation strategies to other units
Ensure excellent Customer Service throughout Technology Services
Understand the applicable processes and procedures of the organization and make recommendations in the continuous improvement of those processes and procedures, providing for management analysis and recommendations on continuous improvement
Minimum five years of relevant experience with server administration in either local or cloud/hosted environments
Minimum of four years of experience designing and implementing a server infrastructure in support of a large-scale service administration in either local or cloud/hosted environments
Demonstrated ability in effective communication and collaborating in a high performance team environment
Demonstrated commitment to customer service
Experience in participating in diverse workgroups
Demonstrated subject matter expert in one or more server technologies, including but not limited to the following: Microsoft Active Directory, Exchange, Skype for Business Server
Familiarity with current trends and relevant technologies offered by major manufacturers and other third-parties
Demonstrated subject matter expert in one or more hybrid, hosted, or cloud-based technologies, including but not limited to the following: Microsoft Active Directory, Exchange, Skype for Business

Associate Systems Engineer Resume Examples & Samples

Applies basic technical knowledge to analyze, investigate and resolve assigned routine engineering problems
Performs functional testing of equipment and systems by utilizing standard engineering and scientific principles
Obtains and analyzes test data
Develops appropriate documentation of findings and implemented solutions, and communicates results to project engineering staff. May be required to make technical presentations to project staff
May provide direction to design staff or technicians
Typically requires a bachelors degree in engineering or a related technical discipline from an accredited institution. May substitute equivalent engineering experience in lieu of education. Must have a basic understanding of engineering concepts, principles, and theory

Associate Systems Engineer Resume Examples & Samples

Requires Bachelor's Degree in Computer Science, Engineering, or a related field
At least eight years of experience in Information Technologies
Must have prior experience in messaging and communication concepts including, Classc, Classd, EMP, routing rules, gateway routers & inter-operable railroad communication
Experience with the following software: Eggplant, QTP, Java and ability to Design Hybrid Automation frameworks, CBTC Protocol analyzer, Quality Center, VMWare, Sharepoint and Locomotive/Wayside simulators
Candidates must take and qualify on an online IT assessment in order to receive further consideration for the position. Click here to view sample items for the IT Assessment. Within one hour after successful submission of your application, please watch for an email with an invitation and instructions to take the assessment

Associate Systems Engineer Resume Examples & Samples

Work with the sales team on technical activities to maximize revenue opportunities and ensure the highest levels of customer satisfaction
Translate business requirements into SAS technical solutions and link to business value
Conduct discovery meetings to collect, analyze, clarify and document business requirements during the sales cycle to support the implementation team and to produce a detailed solution proposal

Associate Systems Engineer Resume Examples & Samples

Assists with development of technical strategies to deliver RSA solutions that support customer business objectives
Supports analysis of customer's business objectives. Gathers information from customers that enable the Presales team to devise a proposed solution
Participates in qualifying sales opportunities in the terms of customer technical requirements, competition, decision making process and funding
Assists with solution configuration by leveraging technical expertise and other resources (RSA Knowledge bases, RSA Specialists, RSA Shares Services, other role-specific tools)
Understands EMC's business and value proposition
Demonstrates basic knowledge/understanding of the business
Seeks mentorship and is responsive to feedback
Recognizes and adapts to the preferred style to achieve desired outcomes
Uses awareness of formal networks to complete daily tasks (manager, team members)
Listens openly and responds appropriately
Provides clear and concise communications that have the desired effect
Uses appropriate mode of communication to meet the objective (e.g. Email, Instant Messenger, Phone, Meeting, and Whiteboard)
Fosters trust across boundaries
Takes responsibility and is accountable for self-development
Builds a sense of self-awareness through identification of own strengths & weaknesses, is open to feedback
Acts as a leader within sphere of influence
Helps recruit new high-performing talent
Learns about EMC’s brand value
Understands how to participate in external brand programs (blogging, social media, and networking opportunities)
Understands the global business environment and applies that understanding to his/her work
Understands “Trusted Advisor” requirements and identifies customer relationships necessary to be successful
Establishes a change mindset, and understands change initiatives
Understands EMC’s strategy and vision for change
Open to creative and innovative suggestions from others
Observes and questions existing processes and practices

Associate Systems Engineer Resume Examples & Samples

Develop system and service architecture documentation for new technologies and applications
Work with closely with Product Engineering and Production Operations to ensure that systems and services move smoothly from concept to production environments that have 100% uptime requirements
Document Standard Operating Procedures
Perform hands-on analysis of the production systems, fault resolution, capacity planning and root cause analysis for critical issues
1-2 years’ experience
Strong Linux experience in maintaining, troubleshooting, and performing performance analysis/tuning
Practical, solid knowledge of shell scripting and at least one programming language (Python or Ruby)
Experience in configuration management technologies (Puppet preferred)
Understanding of networking concepts, equipment, protocols, etc. (firewalls, load balancers, routers, switches, etc.)
Experience operating highly-available, high-volume environments, ideally in a SaaS or commodity website environment

Associate Systems Engineer Resume Examples & Samples

Help locate necessary tools and processes to identify troublesome trends as they develop
Participate in providing a stable performance environment
Aid in locating the necessary tools and processes to identify and resolve problems and prevent them from occurring
Resolve assigned problems with assistance, and is periodically responsible for 24 Hour on call support
Participate in various projects intended to continually improve and upgrade the infrastructure
Utilize previously developed procedures for Infrastructure Technologies administration
Actively participate in Lean and Continuous Improvement events and complete tasks in implementation plan to achieve business process improvements
Knowledge of server based Windows operating systems
Basic knowledge of databases and SQL
Data backup/restore techniques
Network (IP based) communications infrastructure and server- level troubleshooting techniques
Strong communication and problem solving abilities
Strong desire to build your technical skills in a great team environment!

Associate Systems Engineer Resume Examples & Samples

Assists with development of technical strategies to deliver DELL EMC solutions that support customer business objectives
Assists with solution configuration by leveraging technical expertise and other resources (DELL EMC Knowledge bases, DELL EMC Specialists, DELL EMC Shares Services, other role-specific tools)
Configures and documents DELL EMC software, hardware and service solutions to meet customer and sales objectives

Associate Systems Engineer Presales Academy Resume Examples & Samples

Provide consultative services, including architecture recommendations to support proposed solution and possess technical aptitude to solve complex big data business problems based on SAS core competencies in advanced analytics, data management, and visualization
Identifies appropriate architecture, application, tools, and solutions for targeted accounts
Prepares technical demonstrations, proof of concepts, and presentations based on client needs
Strong analytical, technical and problem solving skills
Academic projects or work experience in information technology, engineering, and/or business analysis
Candidates must be willing to work in Cary, NC, USA for the duration of the Academy program
Ability to travel as business needs dictate
Strong written & verbal English language communication skills & Spanish fluency
Strong academic performance

Associate Systems Engineer Resume Examples & Samples

Fundamental working knowledge of hardware platforms – HP ProLiant, Cisco UCS, Dell PowerEdge, IBM P-Series, Cisco Network/SAN switches and routers
Fundamental working knowledge of server hardware components – Processors, Memory, Disk Drives, RAID controllers, I/O Cards, Mainboards
Fundamental working knowledge of Firmware, RAID configurations, Integrated Lights Out, hardware logs
Good working knowledge of copper and fiber optic infrastructure – Cat6, Twinax, Single-mode fiber, multi-mode fiber, rollover, serial. Fundamental understanding of TIA 942 standard
Working knowledge of Operating systems - Windows OS, Unix / Linux, VMWare ESX
Working knowledge of networking topologies and network protocols including LAN/WAN technologies, TCP/IP, Switches and routers
24x7 on call troubleshooting and repair – Must be able to meet established TTR and SLA’s
Asset Management – Manage inventory of all assets and components in the data center. Update and report on assets to ensure compliance
Project Management - Manages assigned projects with minimal supervision. Communicates changes and progress; Completes projects on time and within budget
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Provides vision and inspiration to peers and subordinates. Provides training and mentoring to junior level employees as required
Requires minimal supervision and fill in for Systems Engineer as needed
Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; meets commitments
Oral Communications – Speaks clearly and persuasively in positive or negative situations. Written communications – Writes clearly and informatively; Able to read and interpret written information and technical documents/maps. Leadership Skills - Carries out responsibilities in accordance with the organization's policies and applicable laws
Ethics – Upholds and enforces organizational values and Data Center specific Standards
Good communications skills (verbal and written)
Ability to work effectively in a high pressure and demanding environment
Self-motivated and highly productive with minimal supervision
Process driven with strong attention to detail
Fundamental technical skills with proven results
Customer-oriented to provide outstanding customer service

Associate Systems Engineer Resume Examples & Samples

Conduct discovery meetings to collect, analyse, clarify and document business requirements during the sales cycle to support the implementation team and to produce a detailed solution proposal
Bachelor’s degree, preferably in Computer Science, Statistics, Mathematics, Management Information Systems, Engineering, Business, or other related quantitative field
Strong written & verbal English language communication skills
Strong academic performance – credit average and above
Significant project and/or internship experience demonstrating individual and team work abilities
Candidates must be willing to work in Cary, NC, USA for the training
Must have a valid passport
Ability to travel up to 30-40% or as business needs dictate
Demonstrate good judgement in selecting methods and techniques for obtaining solutions
Ability to understand customer pain points and recommend SAS products/solutions that address those areas
Experience programming with languages such as R, Python, SAS, Lua or similar
1 year of programming in SAS or languages related to assigned area
Knowledge of software development life cycles
Public speaking experience such as presenting papers or classroom teaching
Understanding of Unix/ Linux or data warehouse architectures

Associate Systems Engineer Resume Examples & Samples

A minimum of 6 year technical work experiences
Selling IT solutions leveraging a wide variety of technologies and IT certifications is needed
Telco/FSI/WebTech industry experience is a must

Associate Systems Engineer Resume Examples & Samples

BS in Computer Science, Engineering, or equivalent technology and/or retail experience
3 years+ experience in a sales and customer facing-related role
Collaborate with customers and partners enabling them to experience greater business value from our company
Experience in developing and executing solution sales strategies
Ability to work and manage in a matrix management environment

Associate Systems Engineer Resume Examples & Samples

Willing to work in US Shifts
Based on projected call volumes, could be expected to work India holidays. Working on US holidays is handled on a rotational basis
1 To 2.5 years of experience

Associate Systems Engineer Resume Examples & Samples

Directly engage on customer opportunities to position the technical value of the EMC solution leveraging all the tools and capabilities available
Provide Pre-Sales support to ISR’s on customer conference calls primarily using French language at various stages of the sales cycle
Provide demos of EMC products through WebEx and/or similar on-line tools
Provide Work Profile Assessments (WPA’s) and DPACK’s as part of the Sales cycle
Develop and Respond to RFP’s as requested from aligned Partners and ISR’s
Mentor and assist other SE members in resolving ongoing cases
Answer ad-hoc technical questions from ISR’s and aligned focus Partners
Prepare detailed topologies and architectures of customer site, before and after proposed new solutions
Deliver technical training to ISR’s as required
Provide Competitive Support and effectively deal with Objection Handling situations
2-3 Years post qualification experience in an IT technical role

Associate Systems Engineer Resume Examples & Samples

Enterprise Application Support or Windows Server Administration, Networking
Toubleshooting experience
Database Administration, Maintenance, Programmability with MS SQL Server or Oracle
VoIPTelephony and/or Cisco Networking experience
5% - Primary customer contact and active communication for providing accurate and creative technical solutions to user problems of moderate and difficult nature
40% - Use independent judgment to research, resolve, and respond to questions received via telephone calls and web incidents in a timely manner
25% - Perform System Analysis to identify and develop solutions for customer problems, including hardware, software, or system functionality
5% - Analyze and create documented solutions that will be published to a company Knowledge Base for internal and external use
5 % - Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers and partners
10% - Participate in team projects, including the design, development, documentation, analysis, and testing of systems to enhance the quality or efficiency of support service
5% - Develop and deploy test systems and networks
5% - Continually enhance technical and professional skills

Associate Systems Engineer Resume Examples & Samples

Responsible for driving the technical sales strategy for DELL products and services in assigned customer accounts
As a member of a field account team, the candidate must demonstrate leadership abilities across a diverse set of matrix sales teams to accelerate the adoption of DELL EMC products and services
Anticipates technology and/or market trends & provides guidance on their application to external customers & feedback of business requirements back into DELL's engineering & marketing organizations
Successfully builds relationships with the account team, partners & customers in support of sales team objectives & engages & leverages corporate resources, abilities, budgets & personnel as appropriate. Leads technical sales calls
Configures & documents DELL software, hardware & service solutions to meet customer & sales objectives
Completes required presales documentation quickly & accurately
Works with Sales Team to develop & implement specific account penetration strategies, produce account specific product & service & sales plans for Enterprise Products. Detailed product knowledge. Previous hands-on experience in the data center environment, with expertise spanning storage, BRS, virtualization, convergence, Cloud and/or Big Data
Maintains knowledge of competitive solutions to effectively address & dispel customer objections to DELL solutions, & train the account team. Competitive Knowhow of HDS, IBM, NetApp Storage Solutions is essential

Associate Systems Engineer Resume Examples & Samples

This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products a nd services
Assists the sales staff in assessing potential application of company products and services to meet customer needs
Prepares detailed product specifications for the purpose of selling high end product and solutions. Conducts customer needs analysis
Provides project scoping. Coordinates internal specialists and inter-department activities
Assists sellers in creating demand for product
Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users/buyers
Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills

Associate Systems Engineer Resume Examples & Samples

Implements system requirement changes in the Requirements Management database, under direction of more experienced engineers
Revises specification/interface definition documents and expedites documents through signature approval process
Updates the requirements verification database to ensure, as the system design/build matures, that it satisfies each system requirement under direction of experienced engineers
Modifies management tracking reports for a variety of systems engineering performance parameters, resource metrics and design margins
Implements changes to Functional/Logical/Physical Model of System Architecture under direction and support of more experienced engineers
Implements System Representations under direction and support of more experienced engineers
Supports system design, analyses, interface verification, testing, or mission operations under direction of more experienced engineers
Implements changes to system or subsystem analytical models under direction and support of more experienced engineers
Supports the testing and/or evaluation/validation of one or more components of a system or subsystem analytical model or actual system implementation
Runs existing models and simulations to collect data while under direction and support of more experienced engineers
Attends and prepares materials to supports system engineers during System Requirement Review, System Functional Review, Preliminary Design Review, Critical Design Review and System Verification Review
Supports trade studies, system sensitivity studies, design optimization studies, system performance assessments, system design assessments, Operations Analysis work such as mission analysis and timelines and conops development

Associate Systems Engineer Resume Examples & Samples

Perform daily activities of the qualification and change management programs as required. Provide quality oversight for simple to moderately complex equipment or facilities projects
Implement qualification, change management, calibration, and maintenance program improvements as assigned
Review and approve pre and post execution qualification protocols, calibration forms, and change management documents of equipment, facilities, and laboratory instrumentation. Maintain the qualification protocols, forms, and change control files
Review and approve introduction of new equipment/facilities into the Enterprise Management Application (SAP), determining cGMP status and ensuring the PM schedules are appropriate; temporary extensions to calibration and PM intervals; controlled lists and drawings for equipment, facilities and tooling, calibration and maintenance tasks and procedures; calibration, equipment, facility, or facility systems related investigations
Audit equipment/facility files to ensure qualifications are complete and accurate, and subsequent changes have been properly documented. Perform remediation as required
Review and approve temporary extensions to calibration intervals. Review and approve controlled drawings for equipment, facilities and tooling. Review and approve calibration and maintenance tasks, procedures and investigations
Facilitate and execute risk assessments to ensure compliance with current standards. Track/Trend/Report on qualification, change management and calibration programs
Hold and release lots, equipment, facilities, and laboratory instrumentation as required by the qualification, investigation, or change management processes
Minimum of a Bachelor's degree (or equivalent) in a technical discipline and with 2-4 years of experience. However, a combination of experience and/or education will be taken into consideration
Must possess knowledge of, understand and adhere to Company and departmental policies and procedures, as well as government regulations. Must possess knowledge of current Good Manufacturing Practice (cGMPs), 21CFR Part 210, Part 211, and Part 11. Knowledge of EudraLex - Volume 4 and World Health Organization (GMP) guidelines preferred. A background knowledge in pharmaceutical science or engineering, and equipment or computerized system validation is advantageous. Knowledge and understanding of pharmaceutical manufacturing equipment, facilities, and laboratory instrumentation preferred
Must possess excellent organizational and deductive reasoning skills. Strong communication and written skills are required. Working knowledge of Trackwise, Documentum and Microsoft Office, including Word and Excel is preferred. Must demonstrate the ability to multi task by performing multiple projects and tasks simultaneously. Familiarity with Manufacturing, Regulatory Affairs, Quality Assurance, and Quality Control environments is advantageous. Must be able to work and interact well with other employees at all levels
Ability to solve equations, apply technical mathematical concepts, and perform complex computations. Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlations techniques, sampling theory, and factor analysis is preferred
Normal office situation. Typically sitting at a desk or table, intermittently sitting, standing, walking or stooping. May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Some light lifting or carrying of 25 pounds or less is required
Proficiency in speaking, comprehending, reading and writing English is preferred

Associate Systems Engineer Resume Examples & Samples

Ability to use different methods of transferring data from old to new PC’s and tablets
Must be organized and be able to multi-task to perform multiple profile captures and transfers
Must be able to troubleshoot end user issues with network connectivity, connecting to printers, reconnecting Outlook PST’s, reconnecting to network share drives, etc
Must be capable of following and executing set processes and procedures
Must have the ability to accurately perform computer refresh paperwork which includes recording end user information, computer asset tag and serial number information
Must have the ability to work in a team structure as well as work independently in the field without constant supervision
Knowledge of Toshiba, Dell, and HP platforms preferred
Must be able to lift up to 25lbs
5+ years of solid desktop support experience or 3+ years of computer refresh and deployment experience
Bachelor’s degree preferred or equivalent professional or military experience
Experience performing computer imaging and hard disk data wiping
Experience installing, configuring and supporting Windows OS
Experience with backing up and transferring user profiles in a Windows OS environment

Associate Systems Engineer Resume Examples & Samples

1-2 yrs of enterprise systems engineering and/or pre-sales experience, be self-motivated highly energetic, with a strong hands-on, “can do” approach
Strong written, oral and presentation skills with the ability to discuss technical concepts to a variety of audiences
A high level of business acumen
1+ years of virtualization infrastructure
Knowledge of Linux / Unix systems
1+ years experience in software development, preferably enterprise applications using Java / Spring
An understanding of cloud service and deployment models

Associate Systems Engineer, Linux Resume Examples & Samples

Implement, operate and maintain a large geographically diverse data backup platform
Aid in the design, provision and support various Linux based systems throughout the organization
Aid in the oversight of monitoring system of global infrastructure systems with an emphasis on proactive response to system trends and warnings
Serve as second level support for troubleshooting efforts across many Linux platforms and technologies
Take direction from team lead and work within a team environment to achieve organizational goals
Exhibit safety awareness and safe work practices
Demonstrated Linux installation, administration, troubleshooting, performance tuning and security hardening (4 years)
Familiarity with automated configuration management tools (Chef, Puppet, etc. Chef preferred) a plus
Good understanding of package management and patching techniques (yum, apt, up2date, etc)
Experience in managing a distributed data backup solution is required
Strong knowledge of Internet services, systems monitoring and management, and open source tools with emphasis on Syslog, SMTP, HTTP, LDAP, Radius, SQL, and DNS
Comfortable in managing and maintaining various open source tools

Associate Systems Engineer Resume Examples & Samples

Communicate and coordinate activities and technical status with various Landsat Task Leads and other Landsat Project team members, as appropriate
Conduct systems engineering activities as defined in the Landsat Systems Engineering Management Plan (SEMP) including preparing systems operations concepts, developing and implementing system requirements, defining and documenting system interface definitions, conducting architecture and trade study analysis, and developing system test plans
Provide technical support for the presentation of required project briefings including the Project Kick-off (PKO), Systems Requirements Review (SRR), Preliminary Design Review (PDR), Critical Design Review (CDR), Test Readiness Review (TRR), and the Operational Readiness Review (ORR)
Support Project Team tasks and system release schedules with assistance of the Operations Lead and Software Project Lead
Submit, analyze, and manage configuration change requests in accordance with established Configuration Management (CM) processes
Ensure proper process is followed and documentation is properly maintained
Support technical activities with other applicable personnel internal and external to the Landsat Project
Support system anomaly investigations and troubleshooting activities affecting the LPGS
Support special projects and initiatives as assigned by the Landsat Task Lead or Landsat Assistant Task Lead, which may include activities such as trade studies or process improvements
Support USGS Landsat Project Management data calls and scenario development along with the assistance of the Landsat Task Lead, Landsat Assistant Task Lead, and other Landsat team members
Excellent interpersonal, organizational, and communication skills
Familiar with systems engineering principles and tools for defining and controlling development
Effective written and oral/presentation communication skills
Analytical performance analysis
Learn new technologies and tools rapidly
Effective ability to organize and prioritize tasks
Write testable requirements
Perform trade studies and/or technology investigations
Develop performance models
Proficient in using MS Office Suite (Word/Excel/PowerPoint/Project)

Associate Systems Engineer Resume Examples & Samples

Reports on key metrics as designated by product line(s) of responsibility and distribute monthly update to SE Manager, Product Marketing Team, and vendor representative(s
Log customer calls * Places orders for customers in accordance with Tech Data's pricing guidelines
Constructively work under stress and pressure when faced with high workloads and deadlines
Create and conduct formal presentations. Able to be attentive and foster two-way conversation
Express ideas clearly and convey necessary information
Use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level
Work independently with minimum supervision. Able to prepare/analyze appropriate reports and other business correspondence
Provide courteous, timely service when addressing customer questions and concerns. Knowledge and/or expertise in related area of responsibility
Possess strong leadership skills with a willingness to lead, create new ideas, and be assertive
Possess strong organizational and time management skills, driving tasks to completion
Use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level
High School Diploma/GED required; Bachelors degree preferred
'Minimum of (1) year pre-sales support and marketing experience working directly with customers
3+ years technical support experience with PCs, high-end servers, local area networks, and associated components with at least (1) year in a phone support environment
Previous trade show experience required w/ Knowledge various PC components, software, peripherals, desktop platforms, applications, standalone and network operating systems (strong technical abilities in at least (1) of these areas)

Associate Systems Engineer Resume Examples & Samples

MS in Computer Science, Electrical Engineer, or similar is preferred
Minimum of 1-2 years Enterprise Local/Wide Area networking industry experience, including a practicing knowledge of TCP/IP
Candidates should possess a proficient understanding of the pre-sales engineering process and the sales processes
Proficiency with computer programming languages (Python, C++), Linux command line, and scripting are a must
Candidate must demonstrate strong written, oral and presentation skills with the ability to train and present to a variety of audiences

Associate Systems Engineer Resume Examples & Samples

Support the creation and management of system requirements, system architecture models, specifications, and system timeline analysis while supporting system verification, system validation, and system safety efforts
Help negotiate requirements with internal customers, such as, Design Engineering, Program Management and Business Development leveraging the Systems Engineering Management Planning documentation
Support the creation and deployment of systems engineering management tools that help drive system requirements management, automated configuration matrix, automated compliance matrix and integration with design engineering
Supports proposal-writing efforts for new Systems Engineering projects or products through Systems Integration or Technical Director leads
Manages the individual project risks (identifies potential risks and proposes mitigation strategies to technical leadership and program management)
Prepares and presents system engineering materials during System Requirement Review, System Functional Review, Preliminary Design Review, Critical Design Review and System Verification Review and other formal program reviews
An interest in driving projects decisions, engaging in innovative brainstorming, and a leveraging connectivity technologies and theories to advance systems communication

Associate Systems Engineer Resume Examples & Samples

Bachelor's degree preferred. Equivalent work experience and technical training acceptable
Experience in programing and scripting languages
Required to be on an on-call rotation 7x24
Experience with VMWare \ Horizon software or other enterprise-level thin client solutions
In-depth understanding of the Windows OS platform through 10, and Microsoft Active Directory
Proficient in DNS, DHCP, GPO, basic network protocols
Proficiency in troubleshooting cross-platform O/S problems
Working with cloud infrastructure environments such as Azure and Office 365 preferred

Associate Systems Engineer Resume Examples & Samples

Providing Office 365 Exchange online support/virtual desktop support
Creating and maintaining system images, desktop, and application virtualization
Performing enterprise-wide system patching for OS and standard applications
Administer the Microsoft System Center Configuration Manager (SCCM) toolset
Coordinate technical support with vendors and other IT teams when necessary
Research and participate in projects to implement new technologies
This position will require an on-call rotation that will be 7x24
2-4 years of technical experience managing a desktop or exchange environment
Strong communication skills and being a part of a team environment are essential in order to be successful in this role
Bachelor’s degree is preferred. Equivalent work experience/technical training is acceptable
2-4 years of experience in PowerShell, programming, and scripting languages
Microsoft/VMWare certifications preferred
In-depth understanding of the Windows OS platform through 10, as well as Microsoft Active Directory
Proficient with SCCM, VMWare, Horizon Software or other enterprise-level thin client solutions
Proficient in DNS, DHCP, GPO, and a foundational knowledge of ITIL and IT Service Management
Previous work experience with Azure and Office 365 is preferred

Associate Systems Engineer Resume Examples & Samples

Responsible for working with the regional sales account executives and their technical sales team to apply Dell's Solutions to the customer's challenges
Responsible for working with your account teams to ensure they are discovering and pre-qualifying these opportunities for you
Responsible for establishing and maintaining relationships with the key decision makers and executives within your customers. It is expected that you will leverage these relationships to ensure Dell is best positioned to solve your customers’problem
PUB/MFG/FSI industry experience is a must

Associate Systems Engineer Resume Examples & Samples

Prepares for and conducts design reviews and technical interactions with customers
Works with teams of highly skilled engineers from various disciplines such as IC design, electronics, software, firmware, mechanical engineering, detector fabrication and semiconductor test
Fully owns and delivers artifacts for system level engineering analysis, system architecture development, requirements flow-down, interface management, configuration baseline maintenance, structured decisions and risk management
Leads subsystem engineers in technical disciplines to optimize system architecture, so as to fabricate, test, and deliver products that fully meet all customer requirements
Understands end application and flow-down customers’ instrumentation requirements
Coordinates program/project documentation review and release (Manuals, ICDs, drawings, etc)
Works with other system engineers to develop and implement a rigorous systems engineering process; work with program management to continuously improve engineering processes within Teledyne Imaging Sensors
Works with business development staff on proposals and program capture activities
Generates technical ideas for new products and technologies
System Engineering principles and practice
Must have intimate knowledge of few of the following technical disciplines, CMOS design, electronics, detector materials, mechanical engineering, packaging, cryogenics, optics, firmware, software, sensor test
Ability to handle complex problems
Displays exemplary ethics and business conduct and performs work cognizant of safe work practices
BS in EE, Physics, or other engineering discipline. MS or PhD preferred
Five (5) plus years’ experience with sensor systems

PS Technology Associate Systems Engineer Resume Examples & Samples

Work with BA�s to translate requirements into design documents that will be used for off-shore and on-shore developers
Provide technical guidance to off-shore and on-shore team as well as lead code reviews
Create and Maintain Standard Operating Procedures for development staff to follow
Bachelor�s Degree in Computer Science, Computer Engineering or related field
Minimum 12 years Core Java development and SQL
Minimum 10 years Hibernate, XML and Spring experience
Minimum 6 years JMS, Rest Services experience
Minimum 6 years leading on-shore and off-shore development teams
Must have good communication skills both verbal and written

Associate Systems Engineer Resume Examples & Samples

Document Standard Operating Procedures Perform hands-on analysis of the production systems, fault resolution, capacity planning and root cause analysis for critical issues
1-2 years experience Strong Linux experience in maintaining, troubleshooting, and performing performance analysis/tuning
Experience with Hadoop Experience with MongoDB, Redis, NoSQL administration and scaling

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