Associate System Engineer Resume Samples

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A Mills

Amparo

Mills

799 Waelchi Plains

New York

+1 (555) 858 2670

799 Waelchi Plains

New York

Phone

p +1 (555) 858 2670

Experience Experience

New York, NY

Associate System Engineer

New York, NY

Donnelly-O'Kon

New York, NY

Associate System Engineer

May perform tasks such as configuring printers, applications, email profiles, installing applications, maintaining workstation builds
Develop automated solutions to improve deployments, troubleshooting, diagnostics, etc
Provide guidance, assistance, coordination and follow-up on client questions, resolves problems or malfunctions of systems applications, hardware and software
Managing tasks in accordance with client SLAs and Managed Services management priorities
Manage the Application Infrastructure environment as per the established processes and procedures
Working as a part of the team which is a key contributor to the ongoing operation and improvement of customer environments
Assist with Production Incident management

San Francisco, CA

System Engineer Associate

San Francisco, CA

Baumbach-Anderson

San Francisco, CA

System Engineer Associate

May assist in the coding of benchmark testing, job accounting and other control modules developed internally by the company
Familiarity with networks and LINUX/UNIX systems a plus
May assist with moderately complex software applications, such as system generations, compilers, link editors, and assemblers
Provides functional and empirical analysis related to the design, development, and implementation of hardware and software operating systems for the organization's products
Familiarity with infrastructure systems management software such as CA Spectrum or HP OpenView a plus
Capacity to work in a Shipyard Industrial Environment
Knowledge of networks and LINUX/UNIX system administration

present

New York, NY

Associate Field System Engineer

New York, NY

Larson-Gleason

present

New York, NY

Associate Field System Engineer

present

Exercises judgment on service call handling and deployment. Requests support when service call backlog exists. This will be accomplished via communications with service center and service management
Installs instrumentation sold by bioMérieux and assists customers in basic methods of operation, maintenance and instrument repair procedures, while gaining systems and applications knowledge
Documents recurring instrument/test related failures and should include suggestions for changes or modification to existing instrumentation, policies, manuals or concepts
Maintains accurate preventive maintenance schedules and ensures timely completion of all scheduled maintenance within area of geographic responsibility. During preventive maintenance responsibilities include
Probing customer for instrument or test related problems and recommends a course of corrective action
Completes Instrument Service Reports and Quality Assurance Checklists for each customer contact in order to accurately document instrumentation, customer or test related problems. Corrects problems encountered or formulates a corrective action plan which is outlined for customer during time of contact
Performance of remedial/refresher training in basic operation and maintenance of instrumentation

Education Education

Bachelor’s Degree in Electrical Engineering

Ohio University

Bachelor’s Degree in Electrical Engineering

Skills Skills

Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
Knowledge of how to properly setup up message queues and a good understanding of SMTP relaying
Good knowledge base of common web/system security practices
Ability to manage priorities, deadlines and tasks in order to meet deadlines and to accomplish goals
Knowledge of permissioning of environment such as SQL, IIS, etc
Skilled in good scripting practices and knowing how/when to utilizes scripts and PowerShell
A good understanding of Active Directory and how it relates to the servers/systems that one is administrating
Ability to multi-task to address multiple and often conflicting priorities in a fast-paced environment
Excellent communication skills, analyzing abilities, and trouble shooting skills
Good interpersonal skills

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15 Associate System Engineer resume templates

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Associate System Engineer Resume Examples & Samples

Bachelor's Degree in Information Technology, computer Science or Computer Information sciences or equivalent experience
Must have at least 1 year experience of system administration which would include but not be limited to great working knowledge of IIS, Tomcat, physical and virtual environments
Excellent communication skills, analyzing abilities, and trouble shooting skills
Ability to multi-task to address multiple and often conflicting priorities in a fast-paced environment
Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
Knowledge of permissioning of environment such as SQL, IIS, etc
Skilled in good scripting practices and knowing how/when to utilizes scripts and PowerShell
Ability to manage priorities, deadlines and tasks in order to meet deadlines and to accomplish goals
Must have a solid foundation of the Microsoft Server platforms (2008 & 2012)

Associate Software System Engineer Resume Examples & Samples

Responsible for software developing, prototyping, problem resolution, system operational enhancement, system reliability improvement as well as obsolescence planning for various Ride/Show control, entertainment and parkwide systems
Participate in software specifications, system architectures development and software design in a module level
Prepare software change and version control related documents, write software code and conduct acceptance tests
Develop and update documentations including data flow diagrams, test plans & records and system operation guides
Conduct ongoing review on system requirements analyzing software performance
Provide support and knowledge transition to system operators and maintenance technicians
A degree holder in Electrical/Electronics/Computer Science/Software Engineering or equivalent
Possession of at least 2-year’s relevant post qualification experience in software programs development (PLC ladder logic, ANSI C, C++) with sound knowledge and hands-on skills in software engineering & networking principles
Knowledgeable in event driven GUI programming and on system running in a commercial OS environment, preferable in machine control, plant & process, theatrical equipment (audio & video, lighting), etc

Software System Engineer Associate Resume Examples & Samples

Experience with writing and executing software test cases
Experience with scripting languages
Experience working with databases using SQL queries
Strong written and verbal communication skills are a must
Familiar with standard concepts, practices, and procedures within the software development industry
Ability to work with large and complex data sets
Experience with Scrum/Agile process
Development experience with .Net and Visual Studio IDE
C# Programming Experience
Experience with automated unit testing frameworks
Familiarity with Microsoft SQL Server
Team Foundation Server
Mission Planning experience and automated testing a plus

Associate System Engineer Resume Examples & Samples

Deploy applications to Production/ QA using scripted solutions. Occasionally deployments would need to happen off hours
Develop new tools and automation to enable smoother deployments
Enhance existing applications by adding new features and bug fixes
Work within the Atlassian ecosystem - apps, add-ons and
Diagnose and troubleshoot production problems with the ad stack
Act as a first line of defense for production equipment and applications (on call)
Develop automated solutions to improve deployments, troubleshooting, diagnostics, etc
Develop solutions to identify problems with the ad stack
Knowledge of coding with scripting languages like Bash, Perl, Python, JS or HTML in a Linux environment
Familiarity with a modern SCM solution such as GIT
Experience writing and running basic SQL queries (Should understand how INSERT, SELECT work)
Knowledge of continuous integration tools like Jenkins, Bamboo
MS in computer science
Graphite/ Grafana or other monitoring toolsets is a plus
Experience with Docker, Puppet a plus
Experience working in a fast paced continuous delivery environment

Associate Field System Engineer Resume Examples & Samples

Diagnosis and repair instrument malfunctions to the board level and ensures that instruments operate optimally in all performance areas
Performance of remedial/refresher training in basic operation and maintenance of instrumentation
Ensures a credible, professional service image is established

Associate System Engineer Resume Examples & Samples

Answer telephone inquiries per established guideline and document in ERP System
Consult as needed with Application Specialists and System Engineers
Perform on call duties as needed to provide 24-hour technical support to customers
Consult with Global Customer Service and Global Systems Support
Develop problem solving skills for remote support (i.e. modem/network access)
Develop troubleshooting skills for phone and on-site applications
Learn bioMérieux products and procedures to effectively troubleshoot
Consistent follow-up to ensure customer satisfaction
Meet minimum required customer satisfaction scores
Obtain ERP System certification
Learn investigative process
Consult with team members to conclude investigation
Close customer contacts as directed by departmental procedures
Attend interdepartmental work teams
Participate in launch by learning new product information
Participate in training for
Customer Service
Other internal associates
FSE
Associate Degree or technical school equivalent in Electronic Technology, Computer Science, or equivalent military training
Minimum of two years previous service, manufacturing quality control, or research/development experience in biomedical electronics
Experience with mechanical, electrical, vacuum, and laser systems; basic networking skills
Experienced in resolving customer problems and providing a high level of customer satisfaction
Proficient in Windows OS, MS Office programs
Must be able to work independently, effectively multitask to meet deadlines and competing priorities in a fast paced environment
Demonstrate strong interpersonal and communication skills such as excellent verbal and written capabilities through previous experiences
Exhibit good independent decision-making ability, including problem resolution
Exhibit independent working practices and transferable skills that contribute to excellence in work ethic
Demonstrate ability to develop a working knowledge on multiple complex electrical systems

System Engineer / Associate / CB Resume Examples & Samples

Clinical Decision Support programming on Cerner electronic medical record system
Work with clinical application teams and senior programmers to develop and document clinical decision support programs
Performs maintenance on existing programs
Works to maintain and improve system performance by identifying and repairing poorly performing programs
Participates in on call rotation

Senior Associate System Engineer IMA Resume Examples & Samples

Plans and implements, in conjunction with Account Executive, customer retention and post-sale strategies to ensure account satisfaction
Provides support at vendor-sponsored events, trade shows, and user group meetings
Detects and describes the customer’s business needs; obtains confirmation from customer
Identifies appropriate applications, tools, and solutions for targeted accounts
Prepares prototype solutions and presentations based on opportunity analysis
Develops and presents customized demonstrations for accounts
Develops, presents, and evaluates sales seminars
Performs other duties, as assigned
Applies basic to intermediate knowledge of SAS products and solutions in sales opportunities
Assists with training of staff
Knowledge of industry or market segments or detailed knowledge of a specific area of industry expertise
Familiarity with two hardware environments supported by the SAS System
Demonstrated knowledge of SAS System tools
Strong verbal, written, and interpersonal communication skills
Demonstrated project leadership skills
Programming proficiency as required for prototype development and product demonstrations
Ability to relate technical concepts to SAS System applications and user needs
Ability to work and learn independently and as part of a team

TK, Trading System Engineer, Associate Resume Examples & Samples

Strong UNIX / Linux skills, the majority of the system runs on Linux
Scripting (Perl, Shell, etc.)
Database (SQL, DB design, etc.)
Strong interpersonal skills, we need someone who interacts well with the team as well as the users
You need to be able to handle pressure and think quickly on your feet. We have tight deadlines, and production problems need to be debugged and fixed quickly
The desire to learn!

New Grad-associate System Engineer Resume Examples & Samples

Bachelor’s degree required - Computer Science, Engineering graduate degree preferred
Strong interest in technology and enterprise software
Self-initiative
Strong passion to learn
The role expects to be based in Beijing or Shanghai

Associate System Engineer Resume Examples & Samples

Deploy Conversant’s applications
Develop and enhance Conversant’s deployment infrastructure using industry standard tools and specialized add-ons as required
Monitor application performance
Assist with Production Incident management
Programming experience in one or more of the following: Python, JavaScript, Java, C++, PHP, BASH, NodeJS
Technical experience in Web technologies such as HTML, XML, JSON
Ability to design and implement well-crafted, scalable, and maintainable code
Ability to understand technical problems and propose solutions
BA/BS degree in Computer Science or related technical field or equivalent practical experience
Well versed in software engineering principles, frameworks and technologies
Understanding of the Release and Deployment Management processes a plus
Understanding of continuous integration and continuous deployment/delivery practices a plus
Experience using configuration management tools (Chef, Puppet, etc) and command execution frameworks

Senior Associate System Engineer Resume Examples & Samples

Experience administering Active Directory (AD) accounts
Experience supporting Window Servers (2008 and 2012) and Desktops (Win 7)
Familiarity with Dell and Quest tool sets to manage AD
Familiarity with Public Key Infrastructure and the import, export and use of certificates in desktops, browsers and related authentications
Familiarity with IT security principles
Experience with data center rack, stack and appliance management
Experience with scripting or command line interactions PowerShell desireable
Experience with IP addressing principles
Experience with bash/unix/putty
Active TS/SCI with Polygraph is required for this position
One or more years of technical training in computer science or related field preferred
Experience working with structured programming language

Associate System Engineer Resume Examples & Samples

Provide guidance, assistance, coordination and follow-up on client questions, resolves problems or malfunctions of systems applications, hardware and software
Handle routine problem calls and e-tickets
May coordinate new user access and systems setup with various support groups
May perform tasks such as configuring printers, applications, email profiles, installing applications, maintaining workstation builds
Follow up on specific inquiries to ensure client satisfaction
Coordinate with the end-user community, team members and various support groups when a major problem is suspected
3 to 5 years of experience

Associate System Engineer Resume Examples & Samples

Manage the Application Infrastructure environment as per the established processes and procedures
Periodic Oncall duty as part of a global team
Work on Windows & Linux based environments in installing, configuring, or fine-tuning various business applications

System Engineer Associate Resume Examples & Samples

Set up and configuration of ORTS software and hardware to support testing of the ship’s Combat System
Analysis of element data recording to determine proper operation during Integration Testing
Troubleshooting to isolate element or system errors
Review of ORTS Test Procedures for discrepancies
Documentation of any identified Test Procedure, element, or system problem
Provide element status reports as required to cognizant individuals and organizations
Support Ship’s Force familiarization with operation and maintenance of ORTS equipment
Knowledge of networks and LINUX/UNIX system administration
Familiarity with the JAVA and SQL programming languages
Familiarity with infrastructure systems management software such as CA Spectrum or HP OpenView a plus
Possess strong analytical skills and ability to communicate clearly in written and oral formats
Candidate must have ability to attain and maintain a DoD Secret ClearanceExperience

System Engineer Associate Resume Examples & Samples

2-4 years of engineering experience focused heavily on designing, planning, implementing, and maintaining secure server environments
Experience with: TCP/IP (Transmission Control Protocol/ Internet Protocol); Active Directory; Exchange; DHCP/DNS (Dynamic Host configuration Protocol/Domain Name System); Microsoft operating systems
Familiar with a variety of server monitoring tools
A working understanding of the change management process
Knowledge of Microsoft operating systems for servers and other Microsoft products
An understanding of auditing and reporting on vulnerabilities and security concerns
Understanding of security patching and securing servers and workstations
Understanding of Windows Print Services; how to implement a print queue and maintaining a print server
Understanding on the process and procedures required for a successful backup and restore of a server and personal data
Protect a server from both internal and external attack
Skill to recover servers from different kinds of failures with minimal downtime/data loss
Good problem troubleshooting skills
Good customer, interpersonal and presentation skills
Effectively audit and report on requested evidence for SOX auditing
Maintain & Create print queues along with change/update print queues in a fast and efficient way to maintain user experience
Patch and secure servers and workstation to reflect SOX requirements and to ensure that servers and workstation do not have any vulnerabilities
Set up backup/restores of systems and create and maintain documentation
Able to handle more than one task at a time

Associate System Engineer Resume Examples & Samples

Working as a part of the team which is a key contributor to the ongoing operation and improvement of customer environments
Ensuring minimal customer impact through the following tasks and using existing ABB ITIL compliant Call Management Procedures
Investigating and Resolving Incidents, Service Requests (including System-generated alerts) and system performance issues
Configuring and tuning System Monitoring and Management tools Proactively maintaining and making recommendations for improvements as related to the customer environment for use and management
Performance tune the systems and services–ensure high availability
Backup Initiation, Monitoring and Reporting
Monitoring automated alert notification system
Account Administration and maintenance of Print Queues
Executing approved RFCs (Request for Change)
Planning and scheduling software upgrades, firmware upgrades, server builds, Microsoft patching and other operational activities
Participating in a shift roster to provide support by phone and email to create/modify/resolve and escalate Service Requests and Incidents for the delivery of service to all clients globally for Managed Services
Acting as an escalation point for other staff in relation to Windows Server Technology as it relates to Customer Environments
Contributing to the currency and accuracy of the documentation for Managed Services clients for Peer Review by Senior MST Engineer(s) to drive ongoing improvement within the Windows Server teams
Attending all customer requests including desktop support and Application requests in a timely manner and within SLA and KPI time frames
Ensuring that all interactions with Customers are pleasant and professional, while following ABB standard call and ticket handling procedure
Ensuring an accurate report of the resolution is documented in the call history including knowledge articles or technical documenters used in the resolution
Managing tasks in accordance with client SLAs and Managed Services management priorities
Managing tasks in accordance with ABB best practice technical and core process standards
Adhering to all processes, procedures, work instructions and knowledge base articles, not bypassing any steps or stages within the document
Contributing to monthly client reports in accordance with Managed Services client reporting procedures, including provision of recommendations for tuning and upgrade of environments as required
Participating and giving feedback to contribute to the defined training plans. Demonstrate self-motivation in managing self-training initiatives such as self-study, use of sandpit environments, etc
Building business relationships with stakeholders external to the Microsoft Services team and developing a positive reputation for all Global Support internal to ABB and externally
Undertaking other duties or tasks as directed by Management

Associate System Engineer Linux Resume Examples & Samples

With the following primary skillsets
Provide 2nd line (incident solving) support for Linux Server platform
Deliver Linux Servers (VM/physical) as per need
Patch management of Linux Servers

Associate System Engineer Resume Examples & Samples

Enterprise Application Support or Windows Server Administration, Networking and Troubleshooting experience (Active Directory, DNS, DHCP in Windows Server). Relevant Certifications would be an asset: MCSE or MCTS
Programming in any of the following languages: C#, C++, Java, or any .NET language
Database Administration, Maintenance, Programmability with SQL Server or Oracle
VoIP Telephony (Protocols: SIP/RTP, TLS/SRTP) and/or Cisco Networking experience. ISDN Telephony (E1/T1) experience is a plus. Relevant Certifications would be an asset: CCNA, CCNA (Voice), or CCVP
Be the direct point of technical contact to provide high quality Software and Hardware support for Interactive Intelligence (ININ) solutions to engineers from our partner and customer community
Be part of Automatic Call Distribution (ACD) queue to work and resolve level 2 and higher issues coming via a phone call or web incident from our partner’s/customer’s certified engineering (ININ Certification required from external engineering)
Participate in onsite/remote professional and field services activities as required within global customer base (Once fully trained within a product area)
Participate in emergency support coverage rota
Experience with troubleshooting/administration/support of Microsoft Windows Server based applications
Experience with Installation and troubleshooting of Windows Server, particularly AD, DNS, DHCP
Experience with VLANs, Voice networks or telco carrier networks
Experience with Gateways/Switches/Routers/Servers software/hardware (Cisco, HP, etc)
Experience with Telephony Hardware (Aculab, Dialogic, Audio Codes), IP Phones (Cisco/Polycom)
Experience with Databases Administration/Maintenance/Programming
Experience with Software Programming (.Net, C#, C++, Java and/or scripting is highly desired)
Experience with Development or software debugging/support using .Net technologies
Experience with Administration, Configuration, Troubleshooting and Deployment of Exchange, Lotus Notes, Citrix, Oracle, SQL Servers, Dialer, or speech recognition products (Nuance/Loquendo)
Certification and/or Experience with Interactive Intelligence products/solutions is a major advantage

Associate System Engineer Resume Examples & Samples

Resolve incidents within prescribed time limits, if possible; otherwise, escalate to appropriate Level 2 groups
Triaging the tickets to different support groups based on category of the ticket
Following up on tickets and tracking them to closure
Providing sufficient and accurate information to users on the ticket status
Typically requires 2-4 years relevant experience

Associate System Engineer Resume Examples & Samples

Respond to requests for technical assistance by following prescribed procedures
Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software and network-related incidents
Log all contacts and document all the activities and results accurately and completely within the incident management tool
Assign unresolved tickets to the appropriate support team
Proactively monitor, follow up and expedite the resolution of assigned and pending tickets
Identify and escalate tickets requiring urgent attention and action
Adhere to work schedules, attendance and leave policies
Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards
Diagnostics & Resolution
Problem Solving/DecisionMaking
Telephony

Associate System Engineer Resume Examples & Samples

Shift requirements: Willing to work in US Shifts
Holiday Requirements: Based on projected call volumes, could be expected to work India holidays. Working on US holidays is handled on a rotational basis
English language proficiency, both written and oral

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