Assistant Outlet Manager Resume Samples

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L D'Amore

Lelah

D'Amore

6174 Labadie Dam

Detroit

+1 (555) 762 7257

6174 Labadie Dam

Detroit

Phone

p +1 (555) 762 7257

Experience Experience

Philadelphia, PA

Assistant Outlet Manager

Philadelphia, PA

Huels LLC

Philadelphia, PA

Assistant Outlet Manager

Develop employees by providing ongoing feedback, establishing performance expectations and conducting performance reviews
Motivate, direct and supervise the work of restaurant managers and assistant managers while maintaining effective relationships
Create loyal and trustworthy colleagues who take pride in their work, providing the highest possible level of service
Assists Manager in the development and implementation of innovative promotional and sales events
Assists the Outlet Manager on developing and mentoring a colleague with high potential for the benefit of the company
Works with the Manager, Sous Chef team and Front of House service team to develop and implement plans to address and prevent any reoccurring service challenges
Working together with the Restaurant Manager and the Outlet Sous Chef, to develop new menu ideas and promotions

San Francisco, CA

Seasonal Assistant Outlet Manager

San Francisco, CA

Toy and Sons

San Francisco, CA

Seasonal Assistant Outlet Manager

Ensure their work place including staff housing, reflects the culture of a safe, secure and healthy environment
Provide on-the-floor supervision and support to colleagues
Understand and model the Service Plus Code in their daily work environment
Coach and develop colleagues to ensure standards are being maintained
Be involved with ongoing menu/wine/cocktail development
Remain integrated with all F&B teams and support departments
Review guest comments, respond to any concerns

present

Houston, TX

Assistant Outlet Manager, Poppy Brasserie

Houston, TX

Rutherford LLC

present

Houston, TX

Assistant Outlet Manager, Poppy Brasserie

present

Inspires the ongoing professional development, performance management, growth and satisfaction of all team members
Works with the kitchen, stewarding and all restaurant and hotel leaders to promote teamwork as a strong component of the daily service culture
Assists with the development of creative menus, wine lists, service delivery and standards of all F&B operations
Assist in recruitment, onboarding and training of all colleagues and supervisors
Attend departmental, F&B and schedule meetings in the absence of the manager
Promotes and ensures a clean and safe working environment, with continual emphasis on promoting health & safety
Consistently offer professional, friendly and engaging service

Education Education

Bachelor’s Degree in Hotel Management

Hofstra University

Bachelor’s Degree in Hotel Management

Skills Skills

Highly responsible & reliable
Flexibility to respond quickly and positively to a range of work situations
Strong interpersonal and problem solving abilities
Ability to demonstrate delegation skills
Duty Meal
Keeps up to date with industry trends, systems and best practice
Previous experience in organizing food and beverage service in a range of outlets
Experience in supervising a team
Is willing to go the “Extra Mile” in order to exceed guests’ expectation
Is responsible to assist the Outlet Manager in the smooth operations of the F&B Outlet

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Assistant Outlet Manager Resume Examples & Samples

Implementation of standards as detailed in the departmental standards and
Adhere to bill paying procedures
Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials
Emphasis on upselling certain products; etc
Encourage and motivate staff to provide optimum service during all shifts
Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect
Manage special event concepts
Actively pursue cost saving measures
Forecasting
Analyze food and beverage statistics through point of sale system
Work with Superior on manpower planning and management needs
Work with Superior in the preparation and management of the Department’s budget
Effectively execute terms of Local 1 collective bargaining agreement

Assistant Outlet Manager Resume Examples & Samples

Motivate, discipline, direct and supervise the work of all employees in the restaurant
Develop and maintain training programs to ensure a high degree of staff professionalism
Manage day-to-day operations of the restaurant
Handle complaints and make effective service recovery
Ensure standards are being followed in accordance with F&B policies and procedures
Ensure all employees have full product knowledge
Regularly inspect food & beverage quality
Follow established and proper Accounting procedures
Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
Conduct daily roll plays and ensure employees adhere to grooming standards
Develop maintenance schedules
Liaise with stewarding on inventory and breakage control
Maintain daily log book maintaining clear and concise information on the operations
Establish guest database with preference records of regular guests
Schedule employees to maintain Hotel’s service standards within budgeted labour costs
Assign responsibilities to subordinates and conduct regular performance checks
Implement weekly cleaning schedules for operating equipment
Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
Control stock of all equipment in the restaurant
Constantly monitor staff's appearance, attitude and degree of professionalism
Degree in Hotel Restaurant Management or equivalent
Minimum 2 - 3 years Hotel experience

Assistant Outlet Manager Resume Examples & Samples

Fluency both verbal and writing in English required
Previous Human Resources experience or similar role required
Computer literate in Microsoft Window applications and relevant computer applications required
Must be extremely detailed oriented

Assistant Outlet Manager Resume Examples & Samples

Assist the All Day Dinning Manager in day to day running of the outlet
Ensuring Achievement of financial results and guest satisfaction
Takes Initiatives to aid with the continued development of the Swissôtel Makkah positioning as a leader in Food & Beverage service and as a Food and Beverage destination
Ongoing control and enhancement of quality standards and guest service
Ensuring that All Day Dinning maintains a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
Control and analyzes the level on; Quality of Service, Guest Satisfaction, Employees Satisfaction, Operating Equipments, Grooming Standards, Updating all Colleague Logs/ Files
Ensuring profitability and controlling of costs
Ensure Guests’ satisfaction and handle all feedback accordingly
To be able to give training to team members e.g. beverage training, service training
To be able to build and maintain the team morale. Handling each team member as individuals accordingly
Evaluate operations and implement improvements
Ensuring proper execution of food promotions

Assistant Outlet Manager Resume Examples & Samples

Consistently offer professional, friendly, and engaging service
Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed, with a strong focus on the bartender team
Assist in the development of the team through training sessions and floor presence
Oversee and assist in the creation of new seasonal cocktails each quarter
Assist in recruiting and training all Outlet Colleagues
Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices, and promotions
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Ability to craft a rotating seasonal cocktail list

Assistant Outlet Manager Resume Examples & Samples

Motivate, direct and supervise the work of restaurant managers and assistant managers while maintaining effective relationships
Be present in day-to-day outlet operations to ensure standards are being followed
Adhere to company standards and service levels to increases sales and minimize costs, including food, beverage, supply, utility and labor costs
Assist in the preparation of F&B Outlets’ budgets, forecasts and performance reports
Analyze financial and operating information and prepares financial and business reports for senior F&B Management
Review the various Operations Manuals and incorporate into training
Supervise F&B employees, including work allocation, training, and problem resolution
Ensure a safe working and guest environment to reduce the risk of injury and accidents
Ensure highest level of service in F&B Outlets by effectively responding to complaints
Develop employees by providing ongoing feedback, establishing performance expectations and conducting performance reviews
Prepare payroll and gratuity reports as required
Attend monthly staff meetings to discuss P&L statements and other operational issues
Responsible for receiving business card collection and guest comments
Establish/review sales incentive programs on a periodic basis, rewarding high achievers
Maintain and control inventory of outlet/restaurant equipment and ensure that inventory is kept clean and in good shape
Assume regular responsibility for shift managerial duties, especially with VIP functions
Consistently look for improvements in F&B outlets to stay on top of competitors
Ensure hygiene standards and relevant health and safety regulations are adhered to
Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department
Constantly monitor the staff's appearance, attitude and degree of professionalism
Manage daily restaurant operations: staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, quality product, etc
Maintain opening, running and closing duties for department
Degree in Hotel Management or its equivalent
Minimum 5 years Hotel experience preferably in 5-star hotel environment

Assistant Outlet Manager Resume Examples & Samples

Degree in Hotel and Restaurant Management
Minimum of 2 years experience as Assistant Restaurant Manager
Good food and beverage product knowledge
Computer skills including; Microsoft Word, Excel, PowerPoint and Outlook
Must have excellent interpersonal and communication skills
Must be fluent in English, second language an asset
Previous working experience in a unionized environment
LLBO policies and guidelines

Assistant Outlet Manager Resume Examples & Samples

Has a minimum 1 year experience in a similar capacity in the hotel industry
Is responsible to assist the Outlet Manager in the smooth operations of the F&B Outlet
Is willing to go the “Extra Mile” in order to exceed guests’ expectation
Has supervisory skills to guide and coach junior colleagues
Keeps up to date with industry trends, systems and best practice

Assistant Outlet Manager Resume Examples & Samples

· Consistently offer professional, friendly and engaging service
· Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed
· Handle guest concerns and react quickly and professionally
· To assist in recruiting and training all Outlet Colleagues
· Balance operational, administrative and Colleague needs
· Attend regularly scheduled departmental meetings
· Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
· Have full knowledge of all Outlet menus
· Assist in managing the departmental budget
· Follow outlet policies, procedures and service standards
· Follow all safety and sanitation policies when handling food and beverage
· Other duties as assigned

Assistant Outlet Manager Resume Examples & Samples

Inspires the ongoing professional development, performance management, growth, and satisfaction of all team members
Works with the kitchen, stewarding and all restaurant and hotel leaders to promote teamwork as a strong component of the daily service culture
Assists with the development of creative cutting edge menus, wine lists, service delivery and standards for all food and beverage operations
Promotes and ensures a clean and safe working environment, with continual emphasis on promoting employee health and safety, with active participation in the Health & Safety committee
Attend Department, Food & Beverage and Schedule meetings, in the absence of Manager
Attend restaurant communication meetings to promote effective utilization of and cooperation, between goals, development, and follow up, action plans for hotel and departmental initiatives, budget and monthly financial forecasting and review
Works with the Manager, Sous Chef team and Front of House service team to develop and implement plans to address and prevent any reoccurring service challenges
Monitors and develops of Food & Beverage controls
Three years Food and Beverage leadership experience in a hotel restaurant
Team player who is versatile and flexible with stress management skills

Assistant Outlet Manager Resume Examples & Samples

Enthusiastically leads and supervises the outlets team
Supervise the performance, attendance, attitude, appearance and conduct of service team
Knowledge. Must possess valid Food Handler’s card

Assistant Outlet Manager Resume Examples & Samples

Takes Initiatives to aid with the continued development of the Swissôtel Al Maqam positioning as a leader in Food & Beverage service and as a Food and Beverage destination
Control and analyzes the level on; Quality of Service, Guest Satisfaction, Employees Satisfaction, Operating Equipment's, Grooming Standards, Updating all Colleague Logs/ Files
To be able to build and maintain the team morale
Handling each team member as individuals accordingly
Assist the Restaurant Manager in day to day running of the outlet
Takes Initiatives to aid with the continued development of the Swissotel Al Maqam positioning as a leader in Food & Beverage service and as a Food and Beverage destination
Ensuring that Restaurant maintains a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows

Assistant Outlet Manager, Epic Resume Examples & Samples

General accounting principles and policies
Smart Serve Certification
Ability to work shift work including weekends and evenings including holidays

Assistant Outlet Manager Resume Examples & Samples

Controls all stocks and keep necessary stocks available stored in an appropriate way
Ensures that all service preparations are made and ready for service in accordance with the hotel standards
Ensures that all customers are served according to the set standards and that the colleagues is constantly controlled and supervised
Promotes all menu items and special promotions
Inspects the restaurant daily for sanitation and any malfunction of equipment
Directs outlet colleagues on cleaning procedures and maintaining the restaurant in neat and orderly condition
Assists in implementation and controlling of control mechanism by
Using all IHC standards in F&B control
Observing and spot checking on the restaurant
Controlling the billing procedures for the restaurant, by ensuring that foods and drinks are properly accounted and paid for
Ensures that cashiering irregularities are reported to the Restaurant Manager or Food & Beverage Director
Assists the Outlet Manager in the administrative work, conducting of pre-meal briefs as required
Ensures that effective communication is carried out with all employees, while keeping an effective communication with your supervisor
Ensures that the monthly one to one meeting with the Outlet Manager is kept and that all documentation is up to date
Performs other duties as may be assigned by your superior from time to time
Conducts continuous job performance evaluation of the colleagues for the outlet under the guidance of Outlet Manager
To formulate training needs and prepare training plans for the colleagues and train them when possible
Identify the need for requisitions i.e. Food & General Stores requisitions
Perform all tasks as directed by the Manager in pursuit of the achievement of business goals

Assistant Outlet Manager Resume Examples & Samples

Through active floor management, drive the service vision within the Outlets resulting in outstanding guest service
Lead the team during service in the outlets
Participate in ordering, inventory, storage and monitor usage of supplies
Ensure table and cover management are accurately tracked and reported
Monitor revenue stream to ensure accurate billing, collection and reporting
Motivate colleague engagement at all times
Execute opening and closing checklists
Execute marketing plan
Review daily reports, arrival, VIP, group and communicate all special requirements and monitor execution
Conduct colleague briefings and mini training sessions
Advise all colleagues of established standards and procedures set out by the hotel and the department
Focus on the details of service as prescribed and ensure colleagues are executing
Ensure performance management principles are followed at all times
Minimum 1 year progressive Food and Beverage Management experience, preferably in a luxury property or successful free-standing operation
College Degree an asset
Computer knowledge, particularly POS (MICROS) and Microsoft Office an asset
Excellent interpersonal skills, with great communication ability

Assistant Outlet Manager Resume Examples & Samples

Ability to develop and maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for all dining periods
Ability to hire, train, supervises and disciplines all team members
Maintain a friendly yet unobtrusive manner with all guests
Ability to possess a management ability that ensures a successful handling of the outlets
Ability to control reservations and seating of the outlet with regards to service standards
Ability to ensure the correct and consistent service techniques for various meal periods will be demonstrated by all team members
Being able to anticipate, in advance, all materials and supplies and assure their availability
Ability to control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment
Observe daily conditions of all physical facilities and equipment in the outlets; makes recommendations for corrections and improvements as needed
To prepare staff schedules, which allow for appropriate service while controlling labor costs and overtime?
Communicate with the Outlets Operation Manager, to discuss menus, marketing strategies and guest comments and concerns
Ensure a safe working environment for all team members within the outlet
Forecast covers and revenues and then schedules accordingly
Develop all staff for future advancement. The ability to recommend salary adjustments, transfers, promotions and dismissals
Prepare daily and weekly payroll as required by the Outlets Operation Manager
Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Also, an expert knowledge of beverages
Complete and conduct performance evaluations for all employees

Assistant Outlet Manager Resume Examples & Samples

Outgoing personality
Detail oriented, team builder, passionate
Problem-solving, reasoning, motivating, organizational and training abilities
At least 2 years experience as an Assistant or Supervisory role in any high quality signature outlets or 5-star hotel
Bar experience is a must
Excellent communication skills. English language is a must. Arabic is an advantage
College Diploma for Hotel & Restaurant Management

Assistant Outlet Manager Resume Examples & Samples

With at least a year of experience on same position and can speak Arabic
Gained academic qualifications on practical hotel, catering, restaurants or customer service experience is essential
Team work, organizational, and excellent customer service skills
Excellent in both oral and written English and with good interpersonal skills
Knowledge on computer is must

Assistant Outlet Manager, Poppy Brasserie Resume Examples & Samples

Lead the F&B outlet team in all aspects of the department and ensure service standards are followed
Handle guests concerns and react quickly and professionally
Inspires the ongoing professional development, performance management, growth and satisfaction of all team members
Assists with the development of creative menus, wine lists, service delivery and standards of all F&B operations
Assists with the staffing and scheduling to ensure adequate and balanced colleague and leadership levels in line with our labour standards and productivity expectations

Assistant Outlet Manager Resume Examples & Samples

Maximize revenues by upselling and following budget guidelines
Previous Food and Beverage leadership experience preferred
Previous Point of Sale system experience required
Excellent communication skills in French and in English

Assistant Outlet Manager Resume Examples & Samples

Assist in recruitment, onboarding and training of all colleagues and supervisors
Maximize revenues by communicating regularly with the F&B teams to implement upon strategies, practices and promotions
Promotes and ensures a clean and safe working environment, with continual emphasis on promoting health & safety
Attend departmental, F&B and schedule meetings in the absence of the manager
Ensures a positive visual impact including ambiance, cleanliness, décor and service
Previous Point of Sale system experience preferred

Assistant Outlet Manager, Jaan Resume Examples & Samples

Assists Restaurant Manager in all his/her function and coordinates outlet operations
Monitor budgets to control expenses together with the Restaurant Manager
Maintain a smooth coordination between kitchen and service team
Guide, counsel and motivate team members
Handle guests feedback and make effective service recoveries
Organise regular departmental meetings
Support and guide junior staff and monitor their performance
Ensure that all operating equipment quality is maintained
Report to Restaurant manager any kinds of deviation from set standard and procedures
Help minimize waste, neglect, breakages and mishandling of supplies and equipment
Help control labour cost by maximizing allocation and rostering of team members
Minimum 3 years in a similar role
Diploma in Hospitality Management or higher
Customer relation and interaction management skills
Leadership/people management

Seasonal Assistant Outlet Manager Resume Examples & Samples

Have a good understanding of day-to-day expectations, tasks and operations as well as forethought to upcoming events
Provide on-the-floor supervision and support to colleagues
Communicate with kitchen and maintain relationships with the culinary team
Coach and develop colleagues to ensure standards are being maintained
Remain integrated with all F&B teams and support departments
Provide performance management to colleagues as needed
Be involved with ongoing menu/wine/cocktail development
Review guest comments, respond to any concerns
Maintain an accurate and complete daily & monthly profit and loss analysis
Have open/close duties, and ensure the safekeeping of assets
Help conduct monthly inventory reconciliation
Understand and model the Service Plus Code in their daily work environment
Have an in-depth understanding and knowledge of the history and heritage of the Banff Springs Hotel
Display professional behavior, integrity, pride and loyalty to the Hotel and its team
Ensure their work place including staff housing, reflects the culture of a safe, secure and healthy environment
Dedicate and commit to making the Hotel a leader in environmental stewardship
Understand both the restaurant’s and the hotel’s financial goals to achieve superior long-term financial returns to our shareholders
Actively participate in ongoing learning opportunities and enhancing their skills, abilities and professionalism for personal growth
2 years previous experience as a Leader in a fine dining room operation, looking for a career in Food & Beverage management
Wine knowledge at or above Pre Sommelier level
Diploma or Degree in Hospitality/Hotel Administration an asset
Must have sincere desire to exceed guest expectations
A passion for food & wine
The ability to work well under pressure; with a cheerful disposition
Must be a team player and demonstrate organizational skills
Must be interested in continuous learning to enable future successes and personal growth
Previous staff training and development experience preferred
Must have demonstrated leadership qualities and a sense of humor
Experience with decision-making and problem solving

Assistant Outlet Manager Resume Examples & Samples

Assists in leading and managing the F&B Outlet team in all aspects of the department and ensure service standards are followed
Handles guest concerns and react quickly and professionally
To assist in the recruitment and training of F&B Colleagues
Balances operational, administrative and Colleague needs
Conducts regularly scheduled departmental meetings
Maximizes revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
Assists in managing the departmental budget

Assistant Outlet Manager Resume Examples & Samples

Standard operating Procedures: Hands on training with all Clubhouse colleagues. Review Job Task Check list’s and duty completion daily
Fairmont Standards: adherence to all that pertain to dining in the Clubhouse, Snack Bar and Beverage Carts
Department orientation: Review/revise/facilitate department orientation
Shift Briefings: Conduct meaningful and effective line-ups and post shift line ups
Recognition: positive feedback, guest comment cards, Bravo Grams
Communication: liaison with culinary, staff, guests; touching the tables, trouble shooting, engaging moments
Self banking procedures, Voids & Adjustments, Reports, Sales Mix, Preference Reports,
ADACO: Requisitions and Purchase order’s; inventory, potentials, reconciliation of month end
Help facilitate the Open & close of a seasonal outlet
Work closely with golf to operate on course service
Ensure that cleanliness and safety of outlet and surrounding area is maintained
Conduct daily inventory reconciliation
Direct and assist in the development and implementation of innovative promotional and sales events
Ensure the ongoing professional development of our colleagues in the department
Ensure Hotel grooming and appearance standards are adhered to throughout the Clubhouse
Ensure a clean and SAFE working environment, with continual emphasis on promoting colleague health and safety
Perform related duties and special projects as assigned by the Clubhouse Manager
Assist with scheduling of colleagues ensuring productivity and guest service standards are met
Operation of a Clubhouse Dining Room, Snack Bar, On Course Beverage Carts daily and the successful operation of on course sponsored holes during Golf Tournaments and other Banquet functions held in the Clubhouse as booked

Assistant Outlet Manager Resume Examples & Samples

Help lead the F&B Outlet team in all aspects of the department and ensure service standards are followed
Attend regularly scheduled departmental and divisional meetings
Participate in the creation and ensure the achievement of JD Power initiatives and targets
Participate in the setting and ensure the achievement of Colleague Engagement Survey objectives
Help with recruit, train, manage, mentor, lead and develop supervisors and colleagues
Effective performance management through focus on colleague development, training, problem resolution, up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labor costs/payroll, and late/absenteeism

Assistant Outlet Manager Resume Examples & Samples

Assist in preparation of the budget, sales, and marketing plans for the Outlet
Maintains departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and follows them
Manages the level, consistency,and quality of table and/or counter service of all menu items
Consistently monitors the quality of food and beverages served and service quality
Achieves sales and profit targets and enhances the margins through effective stock management and minimising controllable costs
Conducts regular team briefings and meetings, performance appraisals for all employees in the outlet
Actively seeks and reviews customer feedback in regard to food quality, service, and overall satisfaction and takes appropriate and timely action

Assistant Outlet Manager Resume Examples & Samples

Participate in the creation and ensure the achievement of Voice of the Guest initiatives and targets
Supervise and support of employees while ensuring service standards are maintained
Help with recruit, train, manage, mentor, lead and develop your supervisors and colleagues
Minimum 1 year Food and Beverage leadership experience required
Previous experience in a fast paced, high end restaurant or lounge preferred
Strong beverage and wine knowledge required
Previous experience working within a strong cocktail culture an asset

Assistant Outlet Manager Resume Examples & Samples

All areas of guest service and core standards including the creation of new ideas to assist with the continued development of the Fairmont Zimbali Lodge and Resort image as a leader in food and service offerings and as a Food & Beverage destination
Daily supervision, coordination and direction of all colleagues
Maintaining high staff morale and team spirit within the department
Leading and coaching all colleagues and leaders in the department
Overall recruiting, staffing and scheduling ensuring adequate staffing levels to satisfy guest needs
Implementing service standards
Adhere to all budget guidelines
Creation and implementation of guest preference programs
Monitoring and continued development of Food & Beverage controls
Control and analyzes the level on the Quality of Service, Guest Satisfaction, Employees Satisfaction, Operating Equipment, Grooming Standards, Conduct Training, Promotional Plans, Interviewing, Employee Orientation, Job Performance Management,
Participate in service as necessary in accordance with restaurant needs
University / College degree in a related discipline preferred

Assistant Outlet Manager Resume Examples & Samples

Bachelor Degree in Hospitality or equivalent
Minimum of 1 year experience as Assistant Outlet Manager in high-end international bar environment
You will have good cocktail knowledge and strong beverage skills
You would have great communication, time management and organisational skills
You will be a team player, your interpersonal and customer service ability will be excellent
Proficiency in computer software systems such as MS Office and Micros is essential
Excellent communication skills in written and spoken English
Addition of any other foreign languages like Russian, German, Arabic would be an advantage

Assistant Outlet Manager Resume Examples & Samples

Actively promotes the use of up selling techniques within outlet to exceed guest expectations, and increase revenue by providing specialist advice on food and beverages
Ensure daily accuracy and continuity of outlet revenue and postings
Review daily revenue against daily budget and ensure colleagues are briefed daily on revised targets / or success
Make suggestions to F&B Management for appropriate promotions / special offers
Ensure the assets of the outlet are well taken care of and that the FFE is cleaned and maintained daily to prolong life-span of the asset
Maintain optimum stock levels to ensure smooth running of operations to cater to guests demand
Generate and track all purchase orders and purchase requests
Ensure a monthly “Business Trading Report” is compiled describing the outlets’ business conditions and major noteworthy conditions encountered during the month
Monitor all aspects of food and beverage quality and hygiene, and take immediate corrective action when required and inform the F&B Management
Accurately plan and forecast the staffing requirements for the outlet to ensure the right caliber of staff are selected to meet company objectives. Manage staff schedules to ensure optimum staffing at all times
Maintain hygiene standards and conduct regular quality checks for the outlet
Ensure that an effective link is maintained between kitchen and service areas and that a good working relationship is maintained at all times
Manage the level, consistency, and quality of table, buffet and/ or counter service and menu items
Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions
Minimum of 2 years’ experience as an Assistant Outlet Manager in a 5 star hotel or restaurant
Competent in Microsoft Office application

Assistant Outlet Manager Resume Examples & Samples

To develop and maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for all dining periods.To prepare colleague schedules, which allow for appropriate service while controlling labour costs and overtime
To communicate with other departments to ensure a supporting team of professionals. To forecast covers and revenues and then schedules accordingly
To keep the waste factor in the hotel at a minimal level
To ensure that colleagues maintain inventories and par stocks
To posses the ability to budget and control expenses
To assist in laying out goals and develop strategies to accomplish said goals
A total of 4 to 5 years experience in the Food & Beverage, where at least 1 year minimum experience in a role in a 5* star international environment
Experience working in a multicultural environment
Knowledge of Micros Point of Sale System
Proficiency in English and Microsoft Office

Assistant Outlet Manager Resume Examples & Samples

To possess a management ability that ensures a successful handling of the outletTo control reservations and seating of the outlet
To ensure the correct and consistent service techniques for various meal periods will be demonstrated by all colleagues
To communicate with the Chef, and Food and Beverage Director to discuss menus, marketing strategies and guest comments and concerns
To understand all food and beverage items offered, including ingredients, methods of preparation and proper services
To assist in managing and controlling overall expenses of the outlets focusing on higher revenue and profit

Assistant Outlet Manager Resume Examples & Samples

Consistently offers professional, engaging and friendly service, while maintaining a high level of staff morale
Ensure the overall smooth operation on the Outlet
Motivate, lead, coach and monitor the performance levels of all team members
Participate in the training of new team members
Provide support to the management team and F&B Division as required
To compete assigned projects as required
To perform side duties as required
Attendance and representation in weekly junior F&B meeting is expected
Upholds the highest standard of internal and external customer service at all times
Previous experience, 1-2 years in a supervisory role within a casual dining establishment, is a requirement
Previous hotel experience in a four-diamond property is an asset
Leadership skills accompanied by an ability to solve problems effectively
Excellent communication and interpersonal skills required; must possess consistent productivity and a high level of motivation, energy, enthusiasm, decisiveness, creativity and flair
Product knowledge and a team player
Versatility, flexibility and stress management skills

Franchised Assistant Outlet Manager Resume Examples & Samples

Must be able to work in a fast paced and customer service oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to work as a part of a team as well as complete assignments independently; to take instructions from General Manager; to exercise problem solving skills and to interact with co-workers, General Manager, guests and the public in a professional and pleasant manner
Maintains communication with Chef. Understands menu prior to opening and is aware of changes during service. Understands timing of various items
Be knowledgeable of all menu items, garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way
Be knowledgeable of the wine list, cocktails and bar including wine selections
Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct
Controls operation of his/her restaurant. Insures proper execution of service between team members. Observe diners to respond to any additional requests. Manage the restaurant in an efficient timely manner. Responsible for printing new menus when needed
Must complete opening/closing duties. Close server paperwork at the end of the shift. Responsible for his/her bank. All completed paperwork given to Night Audit. Responsible for insuring that checks are closed to correct account
Accountable for the beverage cost of the restaurant
Awareness of hotel functions and special events. Manager on Duty Responsibilities as necessary
Knowledgeable on computer terminal, POS System, E-time. Responsible for forecasting
Must help servers when help is needed, by bussing tables, serving food, opening wine, etc
Responsible for preparing weekly work schedule and controlling labor cost for department
Completing Weekly associate tip reporting
Responsible for maintaining guest relations charge log
College degree in Hotel Administration Preferred; 2-3 years hotel management/supervisory experience in a Restaurant with similar size and volume; hotel experience preferred

Assistant Outlet Manager Resume Examples & Samples

Responsible for the assistance provided to the Manager in the management of all aspects of the restaurant functions as a successful independent profit centre. To ensure maximum guest satisfaction in accordance with hotel standards through planning, organizing, directing and controlling the restaurant philosophy which serves as a guide to all respective team members
To assist the Manager in building and maintain a strong and efficient team
Create loyal and trustworthy colleagues who take pride in their work, providing the highest possible level of service
Operate the department with positive financial results
Supervise and oversee the administration of the Outlet
Ensure a smooth and efficient operation of the Outlet
Evaluate operations and procedures and suggest improvements to the Restaurant Manager
Assign responsibilities to subordinates
Check the work performance and turnout of subordinates
Supervise, oversee and assist subordinates during busy periods in service
Demonstrate thorough knowledge on products, menus, beverages and equipment
Liaise with Kitchen, Stewarding and Bar on daily operations
Analyze daily revenue and cost reports
Prepare a realistic annual budget
Analyze monthly P&L statements to ascertain that all costs are in line
Ensure that no reusable beverage is wasted
Monitor the quality and quantity of all food and beverage items served

Assistant Outlet Manager Resume Examples & Samples

Ensures that all colleagues activities adhere to and support the Jumeirah Quality Standards
Sets a personal example for right conduct and behaviour for an open eyed, respected and effective management of the Latitude Restaurant
Actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue by providing specialist advice to on food and beverages
Monitors all aspects of food and beverage quality and hygiene and takes immediate corrective action when required and inform the Outlet Manager
Assists the Outlet Manager on developing and mentoring a colleague with high potential for the benefit of the company
Assists the Outlet Manager on reviewing, assessing and implementation the restaurant standard operating procedures
Participate in staffing requirements for the outlet to ensure the right caliber of staff is selected to meet company objectives. Also manage staff schedules to ensure optimum staffing at all times
Maintain hygiene standards and monitor regular quality checks for the outlet
Ensures that an effective link is maintained between kitchen and service areas
Manages the level, consistency, and quality of table, buffet and/ or counter service of all menu items
Takes full responsibility of the outlet in the absence of the Outlet Manager
High School Graduate or Diploma in Hotel Catering
Detailed Food & beverage knowledge within a Quality Luxury Brand
Fluent in English written and spoken
Dynamic, energetic and creative individual
Knowledge of at least one language (Italian, French, Spanish, German) will be an advantage