Analyst, Technology Resume Samples

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N Homenick
26108 Feest Circle
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Experience Experience
San Francisco, CA
Technology Control Analyst
San Francisco, CA
Wilkinson Group
San Francisco, CA
Technology Control Analyst
  • Provide expertise and knowledge of current industry trends in information and security standards to improve controls across the LOB
  • Assist in reporting and metrics management aligned with all facets of the CB IT Risk Control Program including Cyber and Technical Controls
  • Proactively work with technology and product managers to identify potential issues and ensure effective remediation
  • Promote teamwork and leadership behaviors within the TCO function, across the LOB and at the firm-wide level
  • Drive effective risk mitigating controls designed, deployed, and monitored by the application owners, developers, and support teams
  • Drive a risk mitigating culture within Banking Technology aligned to proactively identify, assess, and manage inherent risks within our platforms and services
  • Lead /Assist in key control areas such as SOX, Risk-Control Self Assessments, etc. testing and review
Detroit, MI
Technology Analyst Co-op
Detroit, MI
Detroit, MI
Technology Analyst Co-op
  • Consolidating work request reports and creating detailed reports on team performance
  • Provide technical assistance to Team members & clients
  • Meet established service levels to ensure satisfaction and manage customer expectation
  • Follow established processes for problem resolution
  • Working knowledge of desktop hardware and software and their integration
  • Exposure to desktop / server security, networking and virtual technologies
  • Assist with remote access and desktop support
San Francisco, CA
Senior Performance Analyst Technology
San Francisco, CA
Anderson, Wilkinson and Hagenes
San Francisco, CA
Senior Performance Analyst Technology
  • To provide general assistance to other members of the team
  • To provide ad-hoc support to Technology Finance team requests
  • Build a business partnering relationship in Technology to drive performance insight
  • To ensure variances to target are fully explained and provide support in following up on mitigating actions
  • To support P2P process improvement activities (GRIR/clearing/non-compliance)
  • To support the administering of the recharges process (communication with EF, review work for accuracy/completeness, resolve ad hoc queries)
  • Adhering with the tasks outlined in the EMS/QMS Systems of EBSC
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Georgetown University
Bachelor’s Degree in Computer Science
Skills Skills
  • Certified Business Analyst Professional
  • ITIL Certification
  • Working in a cross-functional team environment
  • Experience with MS products (esp. Project, Excel, PowerPoint, Outlook)
  • Testing experience (writing test scripts/plans, coordination)
  • Experience with MS Team Foundation Server (TFS)
  • Database experience, especially MS SQL
  • Experience managing small to medium sized efforts
  • At least 3 years of experience as a Business Analyst
  • Full SDLC experience
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15 Analyst, Technology resume templates


Analyst, Technology Resume Examples & Samples

  • Collaborate with Technology resources to develop estimates and implementation plans for technical solutions within approved budgets
  • Engage with infrastructure teams to resolve client technology issues
  • Keep current in emerging technologies and effectively share knowledge
  • Analyze available facts, constraints and probable consequences to resolve complex and ill-defined issues
  • 3 years of Project Managment experience
  • 3 years of unit/system implementation experience
  • Relevant technical or project management experience/certification(s)

Risk Analyst, Technology Resume Examples & Samples

  • Performs data collection and analysis in support of information security project activities
  • Analyze data through consistent application of methodologies, drawing from best practices
  • Collaborates with various business units across the firm to develop roles, perform attestations, and create access rules which address risk
  • Identifies, evaluates, and develops opportunities for process improvement, training and awareness materials to educate users on security best practices
  • May provide support for metrics collection and reporting related to security focus areas
  • Creates requirements, and translates business needs for a technical audience
  • May lead small to medium sized projects or participate on project teams
  • Respond to audit inquiries as needed
  • Maintain documented procedures
  • Minimum of a bachelor’s degree in Computer Science, MIS or related degree and two (2) years of related experience in auditing, risk assessment, information security, or combination of education, training and experience
  • Experience within a highly regulated environment like Financial Services highly preferred
  • Identity and Access Management (IAM) knowledge in products such as SailPoint IIQ or similar
  • User Access Certification Process (Attestation)
  • Mining, defining, and creating roles for Role Based Access Control
  • Experience creating Separation of Duty (SoD) policies
  • Life Cycle Management and provisioning using IAM-based software
  • Advanced Excel experience (Pivot tables, macros knowledge, vlookups)
  • SQL experience and an understanding of database design principles preferred

Technology Operate Analyst Resume Examples & Samples

  • Provide production and non-production environment support for Market Risk suite, Market Data and Trading Applications
  • Maintain Business Process Indicator of 99.99%. This includes monitoring of the environment, monitoring and managing incidents, escalations, and tracking incidents
  • Analyze data processing problems to implement and improve resiliency of the application supported
  • Provide technical leadership for key components like the in-house built Calculators, Country Risk / Market Risk pre-dac processors, Market Risk Process Flow Control
  • Coordinate and perform deployment, installation, configuration, troubleshooting, maintenance and support of various Application servers and Web Server environments for production and non-production environments
  • Partner closely with Application Development, Testing team, upstream and downstream consumers and other L2 Operate teams
  • Participate in the 24x7 on-call rotation for application support of production related issues
  • Improve productivity, supportability and efficiency by automation of repeatable tasks using tools and scripting
  • Create and improve system documentation (Run books, FAQs)
  • Chair and participate in Project Working Group to improve production stability
  • Basic SQL – Should be able to query database (Oracle, Sybase, SQL Server) understand the code and suggest tuning/changes/improvements
  • UNIX – Basic understanding of unix commands and should be able use them to look at logs and other server based service. Should be able to debug/write shell scripts
  • JAVA – Coding/Debuging experience. Should be able to look at logs to debug issues
  • Knowledge of any application server - preference is IBM websphere portal
  • Knowledge of Informatica, Autosys scripting & Job scheduling
  • Knowledge of Cluster Architecture environment
  • Product knowledge of Market Risk, Market Data and Trading Applications
  • Excellent communication skills and confidence in high pressure environment
  • Ability to multitask and work effectively under extreme pressure and stress
  • Ability to lead and drive multiple tasks concurrently
  • Excellent team work

Technology Business System Analyst Resume Examples & Samples

  • 1-3 years experience as a business analyst within a technology organization
  • 1-3 years experience in BA techniques such as process models, data flow diagrams, or other diagramming tools and models
  • 1-3 years experience in business systems analysis functions
  • 1 years experience/understanding use case modeling; skillful with scenario-based analysis and use case-driven design techniques
  • College degree, or specialized training or equivalent work experience
  • Proven ability to work closely with the business and translate business needs into functional specifications
  • Strong experience in software testing functions
  • Experience defining test strategy for all applicable phases of the SDLC, including test scenarios/acceptance criteria
  • Advanced skill level with SDLC processes
  • Strong ability to manage multiple tasks simultaneously and prioritize work efforts
  • Demonstrated ability to work as a team player; leading the group to develop alternative solutions to complex problems

Analyst, Technology Resume Examples & Samples

  • Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities
  • Provides support for application development teams including documenting business processes
  • Translates technical concepts to business audience and business information to a technical audience
  • Participates in developing estimates and implementation plans for technical solutions
  • Financial Services experience highly preferred
  • At least 3 years of experience as a Business Analyst
  • Requirements gathering (functional, non-functional, use cases)
  • Working in a cross-functional team environment
  • Experience with MS products (esp. Project, Excel, PowerPoint, Outlook)
  • Testing experience (writing test scripts/plans, coordination)
  • Experience with MS Team Foundation Server (TFS)
  • Database experience, especially MS SQL
  • Experience managing small to medium sized efforts
  • Certified Business Analyst Professional

Technology System Analyst Resume Examples & Samples

  • Case management, Problem Management and Knowledge management
  • Servicing our suite of software applications, including troubleshooting, researching and resolving issues within the specified SLAs
  • Installing and managing environments such as Windows Active Directory, Windows Servers, Solaris Servers, Citrix XenApp and Tomcat
  • Working with clients and Relationship Managers to determine the best customization options
  • Being available on weekends on a scheduled rotation and on needed basis after hours
  • BA/BS in Computer Science, CS&E, CIS, Engineering or other quantitative fields required
  • 0-2 years of technology support experience
  • Experience with Microsoft operating systems
  • Basic programming knowledge
  • Excellent communications skills, problem-solving abilities and strong analytical aptitude
  • Comfortable working with all levels of IT, developers and business management
  • Ability to meet timetables and deadlines and to effectively prioritize multiple projects
  • Ability to work effectively as part of a team of professionals
  • Programming or scripting knowledge such as C++, shell and batch scripting
  • Experience with and JIRA
  • Experience with Windows Server 2003/2008/2012
  • Experience with Citrix XenApp and VMWare
  • Microsoft Certifications (MCP/MCTS/MCSA)
  • Experience with UNIX Solaris

Lead Analyst Technology Resume Examples & Samples

  • Responsible for the day to day hardware and software support
  • Manage internal infrastructure projects across multiple platforms
  • Drive process improvements in existing hardware, software and processes to increase productivity and reduce cost
  • Work closely with IT in exploring new functionality where possible
  • Serve as a liaison to other technical teams
  • Bachelor's Degree in business or a related Degree with a minimum of 4-years of experience in Risk Management, Finance, or other related roles. (or High School Diploma / GED and 9 years of experience in Risk Management, Finance, or other related roles)
  • Strong project management skills and proven ability to work with various levels of management and external resources
  • Excellent written & verbal communication skills, including strong PowerPoint and Excel skills
  • Strong problem solving skills; ability to critically think and systematically analyze and detect patterns, identify root causes and design creative solutions
  • Prior working experience with analytical tools and techniques
  • Strong project management and change management skills
  • Knowledge of commercial and experience in consumer and commercial bureau data and processes/attributes/scoring techniques
  • Basic to intermediate SAS skills, especially SAS BI tools and SAS Risk Analytics tools
  • Experience supporting Risk Analytics teams
  • Strong business background combined with an IT mindset to deliver results
  • Demonstrated ability to partner with IT on cross functional projects
  • Understanding of Risk Underwriting and Portfolio Management approaches
  • Working knowledge of Strategy Secision Studio (SDS), PowerCurve, Dataview 360 and Qlikview

Senior Credit Analyst Technology Resume Examples & Samples

  • Hands-on constructing and maintaining credit peer groups and relative value data sets, including modeling
  • Facilitate research and analysis between all relevant Bloomberg analysts, including those at Bloomberg Intelligence, Bloomberg Government and Bloomberg BNA
  • Write research on a regular basis and communicate it to relevant Bloomberg terminal clients via phone calls, in-person meetings, and online chat
  • Create and manage partnerships with key external market professionals, including clients and prospects, to identify additional commercial opportunities
  • Identify, support and maintain critical data and functionality on the Bloomberg terminal
  • 7+ years of buy-or-sell side credit research experience, specializing in the Technology, Media & Telecommunications (TMT) sector
  • Exceptional primary research and writing skills
  • Experience interpreting financial statements and performing quantitative financial, cash flow, and liquidity analysis
  • Knowledge of advanced concepts, practices, and procedures of finance and accounting
  • Marketing or business development experience
  • Excellent oral communication and presentation skills
  • Self-starter, independent thinker and collaborative team player
  • Strong organization skills and capable of handling multiple projects
  • Bachelor's Degree in Business, Finance, Accounting or related discipline or equivalent experience
  • CFA designation and/or MBA degree is preferred
  • Knowledge of the Bloomberg Terminal required

Technology Asset Analyst Resume Examples & Samples

  • Analyze and track software licenses, hardware and telecom, entitlements, deployments and maintenance
  • Analyze installed software licenses and ensure compliance with license agreements and advise management of any possible risks, exposures and remedial action
  • Analyze hardware, software and telecom data through a variety of data sources (Asset Management systems, database, reporting tools and spreadsheets)
  • Analyze software license pools to assess license availability for redeployment or if new licenses are required
  • Maintain and monitor hardware, software license and telecom maintenance agreements to ensure completeness, accuracy and timely maintenance renewals and seek opportunities for savings
  • Validate hardware, software license and telecom maintenance inventories ensuring data integrity and completeness
  • Work with internal stakeholders to obtain the necessary hardware, software and telecom deployment reports
  • Schedule and meet with software vendors on a regular basis to review entitlements and finalize license and maintenance true ups
  • Manage and execute the validation, preparation and submission of hardware, software license and telecom orders and maintenance renewals for PO processing
  • Review vendor proposals for accuracy and prepare analysis of findings and recommendations
  • Maintain hardware, software licensing and telecom maintenance financial allocation schedules
  • Assist in maintaining financial tracking of hardware, software and telecom maintenance
  • Perform Ad Hoc licensing, maintenance and financial analysis and reporting
  • Assess process requirements; complete research and analysis to determine viable solutions; make recommendations for alternatives and enhancements
  • Successful candidates must exhibit CIBC’s values of trust, team work, and accountability
  • Experience with Software Asset Management
  • Excellent analytical and communication skills
  • Ability to effectively manage multiple activities of varying complexity in a complex operational environment while under time constraints
  • Post-secondary diploma/certificate in information technology and/or business (or equivalent work experience)
  • Strong team skills with the ability to motivate and lead a team over a wide range of activities
  • Familiarity of telecom, server hardware and software licensing, maintenance and contracts
  • Ability to analyze and interpret large volumes of data with the appropriate balance between efficiency and accuracy/attention to detail
  • Ability to resolve complex issues
  • Work with multiple data sources to solve problems
  • Work in a matrix environment to provide analysis and supporting documentation detailing software installations and contractual requirements
  • Demonstrated ability to work across departmental and geographic boundaries as well as through senior management structures
  • Demonstrated organizational, interpersonal and project management skills
  • Excellent written and verbal communication skills coupled with a strong orientation towards customer service
  • Must have excellent Excel skills and be detail oriented
  • Demonstrated knowledge and ability in developing and executing analysis, interpretation, measurements and metrics
  • Knowledge of Business Process Design
  • Demonstrated ability to understand, monitor, update or enhance existing business or work processes.  

Senior Analyst, Technology Risk Management Resume Examples & Samples

  • Providing independent challenge to business line assessments and analysis of operational risk and controls and identifying lines of inquiry and review. As operational risk is inherent in all business activities, the review and challenge process requires the ability to complete this activity for assigned business groups on a continuous cycle
  • Providing operational risk and control advice to business lines on technology risk priorities, industry best practices, and emerging trends to enhance risk mitigation strategies. This requirement includes the ability to work with senior leaders and experienced employees
  • Supporting the Senior Director in managing the Technology portfolio. Includes review and documentation of portfolios’ financial, operations and legislative controls, performing quality assurance, facilitating and coordinating reporting activities in compliance of SOX and legislative requirements. Provide subject matter expertise to clients requiring assistance with their controls documentation, testing and management evaluation

Analyst, Technology Resume Examples & Samples

  • Minimum of a B.S. in Computer Science, MIS or related degree and three (3) years of related experience or a combination of education, training and
  • Application development and project life cycle methodologies and standards
  • Project selection and approvals; budgeting and business case preparation and analysis; and project initiation and planning, including work breakdown structures and forecasting
  • Concepts of risk management, issue tracking, change management and requirements gathering
  • Information technology support and technical documentation

Portfolio Technology Asset Analyst Resume Examples & Samples

  • Manage, negotiate and resolve project risks effectively
  • Must make decisions, negotiate with customers and overcome obstacles
  • Identify, manage and resolve complex issues, preventing escalations, where possible
  • Must be able to work within a matrix organization – balancing the needs of the customer against firm initiatives and goals
  • Manage multiple and diverse colleagues and stakeholder expectations to effectively manage the acquisition and use of assets within our portfolio in alignment with customer needs with appropriate transparency
  • 5+ years in a corporate IT environment working with multiple disciplines to deliver infrastructure capabilities, capacity, and operations team readiness for global organizations
  • Strong analytic skills to understand current and planned spend, trending, divergence from plan
  • Strong customer orientation and ability to manage customer expectations
  • Ability to develop improvement and optimization plans and translate them to actions
  • Strong financial and people leadership skills. Initiates, builds and maintains productive customer relationships
  • Business and financial management skills and experience including capital expenditure and amortization

Analyst Product Services & Technology Resume Examples & Samples

  • To assist with the Support and enhance our automated underwriting service to our advisers and customers
  • Oracle and advanced Oracle SQL skills
  • Data mining and predictive modelling tools (E.G. SQL)
  • Reporting tools like Tableau, Business Objects or ACCESS is desirable
  • Advanced Microsoft Excel skills (pivots, lookups, etc.)
  • Intelligence/management information reporting solutions is desirable
  • Data handling and trend analysis
  • Developing trends and insights to drive continuous business improvement
  • Experience with IT release processes

Senior Business Systems Analyst Technology Resume Examples & Samples

  • 5+ years of demonstrated experience in business and functional requirements elicitation, translation and documentation
  • Expert level analysis skills including ability to identify patterns, potential issues and then translate those into functional and test requirements
  • Expert level understanding of business functional areas and management issues as well as the IT organizations systems and capabilities
  • Experience working within a defined development life cycle methodology (e.g. CMMI, Ameriprise Quality Management System (AQMS) environment
  • Experience working with Agile approach to software development (e.g. SCRUM)
  • Working knowledge of DocSource and/or other knowledge management tools
  • Experience working with the following tools: MS Office, Clarity, MS Visio, and HP Quality Center
  • CBAP certification

Analyst, Technology Risk Resume Examples & Samples

  • Able to converse with individuals and teams at various levels within Northern Trust, follow methodologies, and create clear concise deliverables
  • Strong aptitude to develop and maintain internal and external business relationships and to leverage those relationships in pursuit of their day to day goals and responsibilities
  • Basic knowledge of systems security architecture, strong consultative skills, and ability to work effectively with clients and IT management and staff
  • Core knowledge of basic system, network, and operating system architectures
  • Basic knowledge of network communication protocols
  • Knowledge of programming language structures and logic a plus
  • Knowledge of system administration concepts for Unix/Linux and/or Windows operating systems
  • Enterprise Security Awareness
  • Third party due diligence assessments
  • Project risk evaluations
  • Assessing business risks in deviating from stated control objectives
  • Validating company security controls
  • Reviewing security and technology intelligence
  • The candidate will also assume a number of team coordination and administrative activities including
  • Tracking, prioritizing, and reporting of team tasks and activities
  • Coordinating team meetings, webinars and summits
  • Maintaining team budgets and expenditures
  • Maintaining working papers
  • Maintaining out of office calendars

HBO Technology Partnership Analyst Resume Examples & Samples

  • Manage, maintain and run reports from STP’s workflow management tool to keep track of STP projects and generate metrics on STP project completion
  • Act as an HBO business representative for a select tier of HBO technology vendors
  • Help coordinate business reviews with technology vendors and internal meetings with HBO stakeholders, and create STP presentations in support of these meetings
  • Create and launch surveys and compile results for vendor scorecards
  • Responsible for the archival, storage and retrieval of STP vendor contracts
  • Responsible for tracking milestones in STP vendor contracts (e.g., payment, renewal)
  • Act as liaison with Legal, Procurement and other HBO support departments
  • Facilitate the gathering of data from suppliers
  • Generate weekly STP highlights memos and communicate status updates to HBO stakeholders
  • Field calls from HBO stakeholders about STP projects in progress
  • Create deal summaries once contracts have been completed
  • Help coordinate STP’s participation in industry events (e.g., CES, NAB)

Technology Ficc Technology Asia Fx IT Frontline Analyst Resume Examples & Samples

  • Experience with distributed systems and scalable software development is required
  • Working knowledge of UNIX or Linux and Windows operating systems
  • A numerate degree in Computer Science/Engineering with strong academic performance
  • Work experience in financial services industry is not essential
  • Willing and able to adapt to different technologies
  • Self-motivation is important and the candidate must be able to work to tight deadlines
  • Experience with modern GUI technologies is preferred

Senior Product Analyst Technology Adoption Resume Examples & Samples

  • Drives definition & creation of Technology Adoption & Usage Measurements associated with the definition & development of LPL and Partner Technologies offered
  • Responsible for working across delivery teams to continuously improve and expand LPL capabilities to track and measure the usage of LPL & LPL partner technologies within our customer space. Work in conjunction with Product Leaders to define & measure usage of partner technologies via data exchange to build out a “Customer 360 View” of technology products used across our customer set & competitive landscape
  • Performs in-depth analysis and provide recommendations into key performance metrics and goals
  • Manages the production and distribution of recurring reporting and ad-hoc analysis
  • Develops Dashboards and define/implement visual displays of meaningful quantitative information
  • Develops materials suitable for executive level presentations
  • Performs other assignments as needed
  • Responds to customer requests
  • Participates in or may lead cross-functional team meetings for Adoption Community of Practice and Adoption related projects from concept initiation through product delivery
  • Strong analytical and data manipulation skills; ability to identify linkages between seemingly unrelated data to deepen understanding of customer needs/behaviors
  • Requires advanced understanding of data visualization techniques, report writing skills and tool experience; ability to transform data into visual representations for use with Executives and Advisors
  • Requires a minimum of 5 or more years of synthesizing data and leading analytics
  • Requires strong skills in/experience with SQL and/or other Oracle Database tools, advanced MS Excel & PowerPivot, MS Access, MS Word, Visio, MS PowerPoint. Experience with relational databases preferred
  • Proven track record of managing multiple deliverables simultaneously to meet aggressive deadlines and commitments
  • Comfortable dealing with ambiguity and change management
  • Ability to collaborate and work across a large and highly matrixed organization
  • Ability to influence without direct authority and collaborate in a team environment to deliver results
  • Must be able to work effectively with all levels of management
  • A high level of integrity, earning the respect and trust of his/her peer groups, business partners, and executives both within and outside of Business Technology Services
  • Organized, independent, and self-motivated
  • Strong business acumen and the ability to work with minimal supervision
  • Business/industry experience in financial services/wealth management
  • Experience in advisor based technologies (web based portal applications ideal)
  • Understanding of web analytics and digital marketing/insights methodologies
  • Business Process Analysis experience
  • Understanding of Software Development Lifecycle and Project Management methodologies
  • VBA &/or Python skills
  • Microsoft Project Server experience

Technology Licensing Analyst Resume Examples & Samples

  • Knowledge and/or certification of the specific Service Management Process pertaining to the job. Obtained through previous job experience 1-2 years or certification is required
  • Knowledge of ESPN's Corporate and Production environments and understand how changes will impact these areas is not required but favored
  • Knowledge of managing a specific Service Management Process pertaining to the job. 2 years’ experience
  • ITIL Foundations certification not required but preferred
  • Track and maintain an accurate inventory of all assets throughout their life cycle. Assets include but not limited to: copies of software licenses, warranties, maintenance records, all costs associated with asset and maintenance and support
  • Monitor hardware and software licensing to ensure all equipment and software is properly licensed
  • Reconcile, audit and validate software licenses against installed asset database
  • Manage the asset database, central libraries and tools, and ensure regular housekeeping of the asset database
  • Working with the Lifecycle group, maintain processes and recommend improvements for managing and tracking the full IT asset, license, and maintenance life cycle from procurement to retirement
  • Working with the Lifecycle group, recommend changes to policies and procedures for effective asset life cycle management (inventory, deployment, utilization, de-installation, reallocation and disposal) of IT assets
  • Identify opportunities to optimize unused or partially used IT assets to achieve full efficiency and ROI from company assets
  • Review and make decisions on justification for asset requests
  • Create new asset records as needed
  • Facilitate the recovery of assets assigned to terminated employees
  • Manage the Asset Database, this includes all changes, updates and corrections to an assets record
  • Provide assistance to Client to ensure the proper software, hardware and mobile devices are ordered based on needs specified from Client
  • Track the status and compliance of IT software assets, performs necessary audits, and coordinates remediation efforts as needed
  • Maintain information about software licensing to ensure compliance and utilization
  • Provides licensing and lifecycle data to aid in software acquisitions, as well as budget planning processes
  • Possible lifting up to 50lbs
  • Knowledge and/or certification of the specific Service Management Process pertaining to the job. Obtained through previous job experience a minimum of 1 year or certification is required
  • Knowledge of managing a specific Service Management Process pertaining to the job. A minimum of 2 years’ experience

Associate Analyst, Technology Resume Examples & Samples

  • Validates test cases to ensure that scripts will evaluate the business function being performed
  • Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations
  • Partners with team members to develop project schedules, reports and documentation. May be required to act as project lead on small projects and/or provide direction to others on the team
  • Minimum of a B.S. in Computer Science, MIS or related degree and one (1) year of related experience or a combination of education, training and experience

Technical Service Analyst Technology RBC Montreal Resume Examples & Samples

  • Responsible for the support of Desktops and Laptops, printers, mobile devices and other core technologies essential to the bank’s core infrastructure and businesses, including GUIPT and IPCC telephony for all supported client base
  • Responsible for incident management, change management and escalation process flow with service partners
  • Available to participates in 7/24 work arrangements as required to support DSS activities. This includes shift work during the week and potentially some weekends as well
  • IT Certifications are mandatory such as A+, Net+, Win7, etc. New certification will be required on a annual basis

Technology Resiliency Analyst Resume Examples & Samples

  • 3-5 years of Information Technology experience preferably within Infrastructure
  • Experience with either Disaster Recovery, Business Resiliency or IT Risk is preferred
  • Experience with technical documentation analysis, creation or development is preferred
  • Excellent Verbal and Written communication skills
  • Ability to define problems collects data, establish facts and draw valid conclusions
  • Negotiation, leadership, interpersonal and communication skills; the ability to effectively manage stress and engage in continuous learning
  • Ability to set and drive timelines, training schedules and work across cross functional teams
  • Leadership and customer facing skills is preferred
  • Proactive and willing to initiate action, solution oriented
  • Must have the ability to work on their own and bring their own skills to bear to improve the processes and procedures already in place
  • Ability to think big picture; view issues and situations with a broad perspective

Analyst Technology, PCS Resume Examples & Samples

  • Work with corporate finance investment bankers and product partners on M&A, strategic corporate finance, and capital raising transactions in the Technology sector
  • Perform financial modeling and valuation analysis on public and private companies: comparable company analysis, precedent transaction analysis, leveraged buy-out analysis and discounted cash flow analysis
  • One year minimum of investment banking experience. Does not necessarily need to be in technology
  • More likely to have the fundamental excel skills that we need to work with our clients on a day to day basis
  • A genuine interest in technology
  • A very strong attitude towards the type of work we will be doing
  • Someone that is confident in their writing skills
  • Formal Excel experience and or formal training
  • PowerPoint expert user
  • Strong desire to be client facing on a daily basis
  • Ability to take the lead or play a very strong role in the following
  • Modeling as it relates to M&A allocation models and private placement / recapitalization exit scenarios. Including thinking through logical hurdles and the steps needed to complete a deal
  • Drafting pitch materials including some of his own ideas
  • Writing teasers and other marketing materials
  • Just starting to work directly with management and / or counsel for active clients
  • Looking ahead at what needs to be done and adequately preparing for next steps on current and future projects
  • Highly motivated and talented individual with the desire for a career in Investment Banking or Capital Markets, particularly as related to the Tech sector
  • Strong team player with a positive "can-do" attitude and desire to be part of a close-knit group operating in an intensive and challenging work environment
  • 1-3 years of relevant work experience for first or second-year Analyst role
  • Outstanding graduating senior with relevant internship experience for first-year Analyst role

Second Level Technical Service Analyst Technology RBC Montreal Resume Examples & Samples

  • Responsible for the support of Desktops and Laptops, servers, printers, mobile devices and other core technologies essential to the bank’s core infrastructure and businesses, including GUIPT and IPCC telephony for all supported client base
  • Primarily provides second level technical support to DSS technical service analysts
  • Participates in the support of the DSS regional “After Hours – On Call” pager and the related after hours problem management process
  • Provide technical support to all DSS managed sites, on site or remotely
  • Manage client expectations and provide a high level of customer service in daily client interactions
  • Available to participates in 7/24 work arrangements as required to support DSS activities. This includes shift work during the week and some weekends as well
  • IT Certifications are mandatory such as A+, Net+, Win7, Server 2012, etc. New certification will be required on an annual basis
  • Ability to travel to various bank locations across the region may be required
  • Previous experience in a technical support role is required

Business Systems Analyst Technology Resume Examples & Samples

  • Bachelor’s degree in Computer Science or similar field; or equivalent work experience
  • 3+ years of demonstrated experience in business and functional requirements elicitation, translation and documentation
  • Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements
  • Knowledge of and ability to effectively use the appropriate modeling methodologies and toolsets, requirements management methodologies and toolsets, requirements visualization methods and toolsets, and artifact versioning tools
  • Experience working with Thomson One and Thomson Wealth Management suite with focus on trading tools
  • Experience working with Tradeweb, UIT and and Money Movement
  • Experience with providing advisor-facing support using tools such as Bomgar and Service Now

CIB F&BM P&A Technology Product Control Analyst Resume Examples & Samples

  • Communicating complex issues in a clear and concise manner for senior management
  • Ability to articulate a “narrative” around dense or detailed financial system outputs
  • Financial system acumen (i.e., Essbase, advanced Excel)
  • Analytical, influencing, and presentation skills
  • Willingness to work independently at times to “figure things out”

Technology Control Analyst Resume Examples & Samples

  • Support the technology controls and assessment framework, leveraging standard tools and processes to identify control, process, and application issues / deficiencies. Identify framework efficiency and effectiveness opportunities
  • Engage with technology and business partners to ensure compliance with required assessments per company policy/standards; perform quality assurance validation of issues and assessments prior to closure or completion
  • Develop presentation materials and reports for the team and senior management business and technology stakeholders; work closely with the technology teams to collect and track an array of metrics required for reporting
  • Lead small-to-medium scale projects and deliver presentations with minimal supervision
  • 5-7 years of professional experience within Information Technology, Audit, Compliance or Governance
  • 1- 3 years of experience in IT Risk/Technology Controls, IT Audit or equivalent
  • Proficient in Microsoft Office (especially Excel and PowerPoint) and Microsoft SharePoint
  • Articulate the business value and impact of technical and non-technical information and understand when to escalate issues
  • Demonstrate organizational and time management skills with the ability to adapt and adjust to changing priorities and to manage multiple assignments with challenging / conflicting deadlines
  • Proficient communication, consensus-building, interpretation, analytical, and negotiation skills
  • CRISC, CISSP, or CISM/CISA certifications a plus

Calypso Technical Analyst IS Technology Pune Resume Examples & Samples

  • An in-depth knowledge and professional experience of Calypso Technologies Inc. derivatives valuation and trade processing software
  • First rate understanding and professional experience of cross asset class derivative valuation models covering interest rate, FX, equity and credit derivative products
  • Working knowledge and experience of downstream accounting systems such as Advent Geneva or Multifonds is highly desirable
  • Sound Middle and Back Office derivatives processing experience, to include client Order Management Systems, Middle Office Monitoring systems, Settlements, Custodian Funding, and Collateral Management
  • Minimum 2-4 years professional experience in the valuation of derivatives using Calypso 14 or Calypso 13
  • Expertise in developing technology in support of pricing models and market data feeds which require on-going evaluation based on market fluctuations
  • Experience designing / building front-to-back trade capture and work flow processing systems will be especially valuable
  • Experience of working with XML, FpML is required
  • Candidates that do not meet all these qualifications will still be considered provided that they demonstrate the necessary skills and experience
  • Higher level/professional qualification
  • Very high degree of numerical and analytical ability
  • Bachelor’s degree (in Science, Computers, Information Technology or Engineering)

Domain Analyst End User Technology Resume Examples & Samples

  • Technology Benchmarking
  • Market Intelligence
  • Build strong data knowledge in the primary domain i.e. End User Technology
  • Support fellow Domain Analysts to strengthen additional domains
  • Design a suitable suite of metrics to support benchmarking and optimization activities
  • Deliver compelling Technology Intelligence articles used to form actionable insights
  • Build & Strengthen key relationships across Technology to support increased action resulting from Analytics & Insights
  • Work with IT segments to perform data discovery and analysis to produce actionable insights
  • Responsible for defining and designing measurements and performance targets to measure and improve process Speed, Cost, Quality, Risk that can be internally compared and where applicable externally benchmarked
  • Working knowledge of TD's Technology landscape & operating environment is preferred
  • Experience with data discovery & analytics
  • Knowledge of processes associated with application solution delivery services and or portfolio management
  • Working knowledge of reporting tools, methodologies & frameworks
  • Experience in contributing to strategy for achieving organization change
  • Experience & Knowledge in metric design and implementation
  • Ability to articulate ideas, share experiences and skills
  • Highly flexible and able to quickly adapt to changing priorities. Demonstrates leadership qualities, comfortable working in a fluid, changing environment
  • Strong communicator, with excellent oral, written and presentation skills
  • Organizational awareness & the ability to balance the viewpoints of various technology teams
  • Innovative, flexible and not afraid to take calculated risks
  • Ability to multi-task and manage multiple team and client demands concurrently
  • Strong team player; comfortable with dynamic work environment
  • Adept at building relationships and managing through influence
  • Diligent and resourceful in research and information gathering

Senior Operational Risk Analyst, Technology Resume Examples & Samples

  • Partner with the technology related areas across the Bank to ensure sound controls are implemented as part of new projects and business as usual enhancements. Reviews, analyzes, and makes recommendations to the design and implementation of the operational risk management framework/measurement methodologies, in coordination with BNP Paribas’ Group Risk Management – Operational Risk, as adapted to the U.S. retail banking environment
  • Provides leadership in the planning, development and implementation of operational risk frameworks/measurement methodologies, policies, standards and procedures specific to the needs of the business which are aligned with the Bank's Operational Risk Program
  • Analyzes and documents various processes and products, existing or new, by working with the business units to identify key processes as described by the Operational Risk framework (process documentation, risk assessment, controls documentation and testing implementation)
  • Works with management and staff in areas of the organization affected by alterations in practices to ensure understanding and implementation of new operational risk policies and procedures
  • Collaborates with other business areas to study and investigate operational risk issues/ incidents and, where necessary identify and implement solutions
  • Supports the need to identify and execute technology related assessments within stipulated schedules
  • Assists in maintaining effective and professional relationships with senior management, business and support areas, internal and external auditors, Federal and State regulators, and others dealt with in a professional capacity
  • Responsible for staying current in operational risk management techniques related to technology driven operational risks, industry best practices, and regulatory requirements. Assist with making recommendations when necessary to safeguard the position of the Bank
  • Bachelor’s Degree in Business Administration) or the equivalent combination of education and experience
  • 3 or more years of risk management and/or auditing operations in a financial or banking institution
  • Required license(s) or certification(s) CPA, CIA, CBA, CFSA, CTA, CFE, CRP, or CRCM-
  • Master’s/Advanced Degree-Preferred
  • Rich understanding of Technology Control and disclosure systems
  • Reporting and Analytics
  • Process Flow and Documentation
  • Banking products knowledge
  • Banking laws, regulations, accounting pronouncements, and SEC regulations
  • Accounting and Auditing principles and practices
  • Trust and fiduciary activities
  • Treasury and Investments
  • Historical Loss Incidents Collection
  • Access Management/Security Administration
  • Patch Management Lifecycle
  • Process Mapping
  • Potential Loss Incidents Analysis
  • External Historical Loss Incidents
  • Business Environment and Internal Control Factors (BEICF)
  • Management and Regulatory Reporting
  • Support the design and implementation of operational risk governance model for the business. Performs necessary monitoring and oversight functions to ensure effective management and compliance with company-wide program requirements. Monitor to ensure key program requirements are being met through analysis of metrics and data. Escalates issues to appropriate levels within the organization
  • Identify enhancements for program tools and support and improved reporting. Develops new tools, defines requirements, identifies data sources, analyzes data, and prepares reports as needed to effectively provide workable solutions or respond to requests for information from Senior/Executive Management, Regulators, and/or BNPP
  • Provides subject matter expertise related to program questions. Promotes operational risk awareness. Performs periodic ad-hoc reviews/testing to determine if program is operating as designed
  • Provides input to Risk and Controls Self-Assessments (RCSAs)
  • Supports quality assurance sampling and secondary reviews as required
  • 7 or more years combined Risk Management experience; 3 or more years experienced working in technology/Digital Channels/eCommerce Risk Management
  • Analyze, Challenge and Document various new & existing operational processes, products and activities. Interact closely with Business Groups across the Bank to identify, risk assess key processes as defined by the Operational Risk Department
  • Provide oversight to the Risk Control and Assessment (RCSA) Program
  • Support the develop of consolidated Risk Control Self Assessments (RCSAs) which conform to the Operational Risk Framework as defined by the Bank
  • Provide Operational Risk guidance to business partners to determine Inherent Risk, assess the control environment, and determine residual risk
  • Lead/facilitate risk assessment workshops with Operational Risk Managers, Business Process Owners, SMEs
  • Liaison with the business and its key business partners, on an ongoing basis
  • Exhibits strong relationship management skills
  • Will often be included as part of a project team and will be expected to interact with the team on a regular basis
  • Must demonstrate strong analytical thinking and communication skills including the ability to research and understand complex processes, technology controls, and effectively communicate them to management
  • Must be able to work independently and proactively to take initiative to solve problems quickly
  • Prior Operational Risk knowledge and expertise including design of effective control processes, development of test requirements, and/or testing controls for effectiveness may be helpful
  • Must have solid organizational skills, with the ability to handle complex projects in a multi-tasking environment and meet deadlines with quality results
  • Strong skills with various data bases, automated tools and desktop products

Analyst, Technology Resume Examples & Samples

  • Experience working in an Information Technology department is preferred
  • Experience in client onboarding is preferred but will consider candidates without
  • Experience working with TFS, JIRA highly preferred

Technology Operation Analyst Resume Examples & Samples

  • To monitor incoming RC tickets queue, work-in-progress and provide Break / Fix support as and when required
  • Support onsite vendor in resolution of issues and problems with ispace build and LOB applications install and configuration
  • To respond to adhoc technical question and queries and resolve problems over the phone or by visiting the customer
  • To update status on tickets so that other colleagues can provide appropriate backup
  • To escalate any technology security, risk, compliance issues to SDM
  • To liaise with the other Tech Ops analysts / Business Managers and the Core Tech Groups as required for issue resolution
  • Navigate the organisation to resolve issues
  • AD administration for Software groups
  • Technical advice to customers in order to effectively resolve problems
  • Coach clients on use best practice and provide appropriate advice to improve their understanding of the IT environment and typical problems
  • Raise RC requests for the core teams as and when required
  • Assist the wider Global GSO team as requested by the service delivery manager
  • Executions of Project Management tasks, e.g. major rollouts, major moves co-ordination, technology systems upgrades, new installations, building power-down, disaster recovery, event management etc
  • Document any technical issues and share information with other members of the team. Look to document publish knowledge articles
  • Working with a proactive mind-set to hunt down root cause and repeat issues. Work with global product owners and engineering teams to drive issues through to final resolution
  • Look to automated fixes and solutions
  • Ensure process and procedure is being followed across all our execution activity
  • Good record keeping and documentation of activity
  • Awareness of workflow processes and escalation procedure
  • RC system
  • LDR Process
  • Vulcan
  • Peregrine
  • Excellent inter-personnel and liaison skills
  • Comfortable in dealing with clients over the phone and on 1:1
  • Ability to deal with senior managers, Exec and MD's
  • Regular contributions to create and update documentation
  • Expert Data Mining and Excel skills
  • Participate and contribute in meetings and discussions
  • Responsiveness to varying conditions
  • Willingness to work additional hours as required for absence management or large scale or requests
  • Ability to manage its own time effectively and follow through on issues

Technology Industry Analyst Resume Examples & Samples

  • Support development and co-creation of insights beyond publicly available information by interacting with Senior Analysts and Knowledge Managers, account teams, engagement teams and service line colleagues to extract, update, share and use appropriate content
  • Develop relationships within priority accounts/solutions/service lines/markets and collaborates with domain customers and EY Knowledge colleagues to deliver research, analysis and insights that support business development activities and service delivery to clients (including for relationship building initiatives and specific engagements)
  • Identify cross-sector Point of View (POV) sharing opportunities and seek opportunities to collaborate with across the firm on issues that cut across EY’s business activities
  • Adept at using strategically sound analytical methodologies
  • Active on social media and familiar with digital technologies and mobile apps (e.g. Spotify, Uber, AirBnB, Waze, Snapchat, Instagram, Vine, Periscope)
  • Comfortable sharing ideas and participating in social business platforms including Twitter, Yammer! and LinkedIn
  • Strong interest in how emerging technology trends including cloud, social, mobile, analytics, and security are shaping the business and consumer landscape
  • A strong interest in understanding the rapidly evolving technology sector and the ability to develop a dynamic point of view on emerging trends
  • Collaborative and able to work well both as part of a team and independently
  • Comfortable presenting to audiences and interfacing with stakeholders and internal customers at different levels of seniority
  • Ability to take ownership for delivering customized projects with a degree of autonomy; adept at working on a number of projects simultaneously
  • Advanced skills in Word, Excel and PowerPoint
  • Approximately 5 years’ experience in strategy, business analysis, industry research, management consulting or business performance, advising organizations in the relevant domain

Technology Resiliency Analyst Resume Examples & Samples

  • Identify, track and escalate gaps in technology resiliency
  • Communicate resiliency risks to multiple levels of management
  • 5-7+ years of Information Technology experience
  • 1-3 + years of experience in Business Resiliency, Disaster Recovery or related fields
  • Recovery strategies for multiple technologies/RTO categories
  • Experience with Excel, PowerPoint and SharePoint is preferred

Senior Analyst Technology, PCB IIT Resume Examples & Samples

  • Identifying and locating specific data available to support the MI consumers and leveraging the data from the various databases
  • Evaluating the level and quality of the data available, identifying and highlighting any data quality issues, data field interpretation and documenting any deficiencies evident from the data available to assist in the future improvement of the Bank’s data systems
  • Constructing solutions and ways to deliver solutions to data issues highlighted, researching new sources of data and software applications, to make the Bank’s data comprehensive
  • Compare, quantify and comment on similar or disparate trends across different MI, using external data where necessary to explain non-MI specific changes
  • Working closely with Analysts to identify, quantify and deliver data requirements to facilitate running various MI modeling scenarios. Typically time series data analysis and simple statistical modeling
  • Identifying, assessing the impact of any issues in the compatibility or otherwise of complaints data with other internal or external data sources, suggesting workarounds, solutions or possible alternatives
  • Risk and Control Objective - Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Barclays Operational Risk Framework and internal Barclays Policies and Standards

Junior Technology Asset Analyst Resume Examples & Samples

  • Responsible for the execution of the asset management process to track laptops, desktops, mobile devices, and software licenses through their lifecycle
  • Support the IT services by managing asset inventory
  • Communicate changes to asset management processes
  • Track software licensing and end user assets
  • Identifying opportunities for improvement at an operational level. This ensures compliance to the process
  • Liaising with and providing reports to other Service Management functions
  • Ensure the Asset Management Key Performance Indicators (KPIs) are monitored and met
  • Ensure process, procedure and work instruction documentation is up-to-date
  • Understands the services that IT delivers to its customers
  • Some travel between NYC and Princeton, NJ office
  • Meticulous focus on data accuracy and following processes
  • Desirable qualification in a technical discipline, demonstrating skills in the understanding, investigation, analysis and presentation of complex information
  • Relevant experience in a support functions within a medium to large size of organization
  • Previous experience with Asset Management a plus

Technology Functional Analyst Resume Examples & Samples

  • Analyze business requirements documentation and other artifacts received from Product Management
  • Analyze & understand source system data feeds and data attributes for multiple payment types and document Functional Specifications as per project requirements
  • Responsible for formulating and creating functional specification documentation, in close collaboration with business analysts, Project Manager and solution architects
  • Create and modify business facing documentation (e.g. user manuals, solution briefs, functional summaries)
  • Support testing on behalf of users, operations, and testing teams potentially including test plans, test cases, test-data and review of interface testing, between different applications, when required
  • Works with application developers to resolve functional issues from user acceptance testing (UATs) and to help find solutions for various functional difficulty areas
  • Work closely with Product Managers in solution detailing and solution maintenance areas
  • Primary resource for functional detailing to assist development team of their deliverables
  • Be a primary source of requirement details towards software solution architects, developers and testers
  • Minimum 4 years experience in software development project especially working experience with business requirement and detailing the solution into functional System Requirement Specifications
  • Strong Analytical skills and organized with strong awareness of risk controls
  • Good written / spoken communication skills in English
  • Good interpersonal and problem solving skills
  • Basic knowledge of Cash management (payment and collection)
  • In-depth knowledge/understanding of industry formats such as ISO20022 XML(specifically pain.001, pain.008, pain.002), SWIFT msg (eg MT103, MT101), PAYMUL, IDOC
  • Basic knowledge on agile delivery methology

Technical Analyst Digital & E-commerce Technology Resume Examples & Samples

  • Partner with 3rd party vendors, offshore development team and internal teams to manage and maintain production code releases as well as its stability
  • Perform design and code reviews to ensure the implementation aligns with architectural plans and roadmaps
  • Ensure the technical quality of project deliverables
  • Participate in the application requirements review meetings and perform requirement analysis
  • Ability to mentor and guide developers
  • Strong knowledge of design patterns in the enterprise application integration and development space
  • Day to day support and maintenance
  • Acts as the primary contact point for business operational support on a rotational basis
  • Minimum of 3 years retail web development experience
  • Experience in software design, systems integration and development or consulting
  • Working experience within J2EE technical development environment
  • Ability to communicate and collaborate with IT team on incidents and requests provided by business partners
  • Knowledge of J2EE design patterns
  • Full SDLC knowledge and experience adhering to its phases, end-to-end
  • Excellent team player
  • Strong understanding of Digital user experience
  • Frontend web development

Technology Functional Analyst Resume Examples & Samples

  • Working with varois BPM and TPM teams across GTB to gather requirements for Reporting
  • Translate Business Requirements (BRD) to Functional Requirements (FSD) for different Reporting projects
  • Closely working with Dev Team and Architectural Group to be sure that FSD’s are inline with the product possibilities
  • Help test team to define test cases based on FSD’s
  • Experience to work for big company/companies as a Functional Analyst
  • Business and IT process knowledge in the banking industry
  • The ability to learn quickly
  • SDLC and common IT practise knowledge
  • Higher Education

R&A Technology Portfolio Analyst Resume Examples & Samples

  • Training on completion of templates
  • First-line of contact for process related-project questions
  • Development, implementation and clarification of TI reporting processes
  • Creation and launch of new TI training material (e.g. Single Point Lessons, new user training)
  • Assisting TI users with usage issues (e.g. provide help-desk support)
  • Level 1 TI help contact for Portfolio Coordinators (40+ people)
  • Obtain feedback from TI users for process / tool improvements (including requirements for major enhancements) and collaborate with Quality / IT on solutions
  • Suggest recommendations to address user feedback issues
  • Develop / communicate improvements and effective solutions to Quality / IT for implementation into TI
  • Conduct TI testing, prove-out and development (DEV, QA) as necessary to support TI upgrades and enhancements
  • Conduct TI-related training sessions for project leaders, coordinators, approvers, new users, etc. as required
  • Ability to work within established guidelines and procedures
  • Bachelor degree in Business or Engineering
  • 3 + years of experience in coordinating and communicating with multiple levels of management globally
  • 3+ years of practical experience within Ford
  • Demonstrated capability and working-level knowledge of Technology Integrator
  • Advanced Technology Integrator skill set with ability to resolve user issues
  • Proficient in MS Office Suite, SharePoint and WebEx
  • Strong leadership, interpersonal, analytical and problem solving skills
  • Strong global communication (written and verbal) and organizational skills

Solutions Analyst, Global Services Technology Resume Examples & Samples

  • Collaborate with product team and other internal/external customers to understand business requirements for existing and new products/solutions
  • Lead discovery and conceptual design work required to translate business needs into solutions and features
  • Understands overall solution and translates requirements into functional and non-functional requirements. Includes specifications, graphical representations, and presentations that describe the desired solution or product feature. Documentation includes volume and usage predictions, user interface design concepts, error prevention and detection strategies, and flow design
  • Reconciles disparate information and structure/present it in a way that is understood by all stakeholders
  • Balances business requirements with technical feasibility
  • Researches and evaluates solutions alternatives and delivers proposals that meet competitive needs
  • Identify constraints and assumptions that shape the scope, cost and time of the solution
  • Analyzes existing competitive systems against product strategies and makes well-defined recommendations and execution plans for efficiency and architecture/design improvements within and outside the execution of current projects
  • Develop and maintain effective working relationships with peers and vendors to seamlessly integrate the project area into the overall strategic objectives and activities of the organization
  • Degree in Information Systems, Computer Science or related technical discipline or equivalent experience
  • 3+ years' business analysis experience
  • Proven experience working with database structures and data modeling including working knowledge of SQL (MS SQL preferred)
  • Self-motivated, clear thinker focused on the overall solution
  • Ability to create clarity from ambiguity and lack of clear definition
  • Experience with commercial product development / delivery
  • Experience in architecting enterprise applications which are deployed across multiple countries & geographies
  • Ability to work across multiple projects simultaneously
  • Analytic, creative and business-focused problem solver
  • Previous GE Healthcare experience
  • Strong healthcare domain knowledge including experience with transaction standards (e.g. HIPAA X12 or HL7)
  • Experience in utilization of RFID and RTLS technologies
  • Demonstrated creativity and innovation
  • Strong system design experience
  • Demonstrated collaboration, negotiation and conflict resolution skills
  • Drive to learn new technology and build in-depth expertise

Technology Metrics Analyst, VP Resume Examples & Samples

  • Individual will be expected to design analytics / reporting to meet requirements, leveraging advanced analytical skills and strong attention to detail. This includes reconciling and troubleshooting data issues
  • Partners with key stakeholders in the business to identify, assess, aggregate and mitigate current and emerging risk events
  • Communicates results of scoring metrics to governance committees, business process owners and various levels of leadership
  • Implements new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice. Enhances and contributes to strategies, tools, and methodologies to measure, monitor, and report risks
  • Applies advanced knowledge to utilize and/or produce analytical material for discussions with cross-functional teams to understand business objectives and influence solution strategies
  • Effectively contributes to projects that impact the organization
  • Track and communicate project status to team and management
  • Collaborate with team members on test plan development and design test cases
  • Knowledge of Risk Management Policies and Procedures
  • Sense of ownership and accountability for work
  • Strong technical and/or risk management background
  • 10 plus years’ experience with enterprise program management tools and metrics
  • Experience in delivery of metrics / reporting in an enterprise environment applying best practices
  • Good understanding of database structures, query languages
  • Proficient in Microsoft Project, Excel, Access, Word and PowerPoint, MicroStrategy
  • Working familiarity with data warehousing and big data environments
  • Ability and confidence to exercise influence over a wide range of individuals at all levels of technical & business leadership
  • Ability to work independently and in a team, while managing multiple task assignements
  • Excellent communication skills - verbal and written
  • Navigates organizational complexity; demonstrates organizational savvy
  • Bachelor's Degree in Business Administration, Computer Science, Information Systems Administration or related field. MBA a plus
  • CRISC, CISSP, CISM, or similar certifications a plus

Technology Control Analyst Resume Examples & Samples

  • Drive a risk mitigating culture within Banking Technology aligned to proactively identify, assess, and manage inherent risks within our platforms and services
  • Controls Self-Assessment (CSA) process ensuring issues and related action plans are timely documented, assigned, and resolved
  • 5+ years of Information Technology experience in a large enterprise level environment
  • 3-5 years of experience with either Security, Risk Management, Controls, Governance or Audit
  • Proficient with multiple technologies and architectural design principles is a plus

Technology Control Analyst Resume Examples & Samples

  • Assist in long term Technology Control Organization’s (TCO) information risk and control strategy designed to keep the information assets of the LOB secure
  • Execution and implementation of that strategy, including risk assessments, remediation, and specific targeted risk projects within the LOB
  • Lead /Assist in key control areas such as SOX, Risk-Control Self Assessments, etc. testing and review
  • Participate in key firm-wide programs and be the liaison in providing feedback and help end-to end execution for the LOB
  • Proactively identify potential risk exposures within new technology solutions being designed and implemented, and partner with application development (AD) teams and Corporate Security groups to implement appropriate solution to mitigate exposure
  • Foster the maturity of processes for identifying, analyzing, and actively managing the technology control portfolio
  • Effectively create, maintain and communicate operational metrics and status of technology control projects
  • Identify areas of unmanaged technology / business risk within the current environment and institute the appropriate controls practices to mitigate exposure
  • Ensure that all pertinent Information Risk and Control regulatory requirements and applicable JPMC policies are understood by LOB clients, technologists, and TCO team members, and that these policies are implemented and monitored successfully
  • Provide expertise and knowledge of current industry trends in information and security standards to improve controls across the LOB
  • Promote teamwork and leadership behaviors within the TCO function, across the LOB and at the firm-wide level
  • 3-7 years related Business experience, with 1-3 years in Risk Management and/or Technology Audit functions is strongly desired
  • 3+ years of Information Technology experience
  • Subject matter expert on technology risk management with complete understanding of IT control policies
  • Ability to work and collaborate across teams
  • Stakeholder engagement skills, including ability to interact with middle/senior management
  • Knowledge of Identity and Access Management Structures/Processes such as Provisioning, Entitlement Certification, Access Removal and Privileged Access
  • Written and verbal presentation skills to a wide variety of senior managers across the organization; experience developing executive level presentations
  • Analytical skills and experience building metric based solutions
  • Advanced ability to process and analyze data using Excel, MS Access and other tools
  • Ability to develop and lead initiatives in a cross line of business technology organization, build rapport and garner respect in a collaborative cross-cultural environment
  • Collaborative style and ability to build the appropriate relationships, including ability to interact with senior levels of management
  • Bachelor's degree or equivalent preferred
  • Certification such as CISSP, CISA, etc. a plus

Technology Control Analyst Resume Examples & Samples

  • Assist in reporting and metrics management aligned with all facets of the CB IT Risk Control Program including Cyber and Technical Controls
  • Effectively create, maintain and communicate operational and program metrics and status of technology control projects
  • 3-5 years Project Management experience in the area of Risk or Technology
  • 1-2 years PMO or BMO experience preferred
  • Knowledge of Identity and Access Management Structures/Processes such as Provisioning, Entitlement Certification, Access Removal and Privileged Access preferred
  • Experience with project or resource management under MS Project, Clarity or other tools
  • Advanced ability to develop management level reporting using PowerPoint, MS Word, Visio and other tools

Senior Analyst, Technology Risk Management Resume Examples & Samples

  • Proactively assist the Director, Technology Risk Management in interactions with the Risk Management and Business partners and Audits (i.e., internal and external)
  • Build awareness and expert knowledge of policies, frameworks, standards, programs and tools for GORM and business partners
  • Build awareness and knowledge of technology-related controls and the frameworks, processes and standards for the effective management of control deficiencies
  • Liaise and engage with CIBC regional offices, as directed, to coordinate and address technology risk or regulatory related issues as needed
  • Support the ongoing development of subject matter expertise on global technology risk trends, including mobile banking, advanced analytics, automated advisors, algorithmic trading, etc
  • Leverage external resources such as the Institute of International Bankers (IIB), International Institute of Finance (IIF), the World Economic Forum (WEF) and regulatory authorities and agencies to help ensure that CIBC effectively anticipates and responds to regulatory changes that impact technology (e.g., outsourcing to public cloud), particularly for regional offices
  • Frequent review and analysis related to various risks across CIBC SBUs and Infrastructure Groups
  • Ensure that responses to ad hoc and periodic requests are addressed completely and in a timely manner

LCS Technology Forecast Analyst Resume Examples & Samples

  • Experience with DoD or DoN research and development activities, including DARPA, ONR, and NRL
  • Knowledge of SBIR
  • MA or MS degree in a related field

Senior Knowledge Analyst, Technology Resume Examples & Samples

  • Scopes knowledge needs of case teams & liaises with other teams
  • Provides customized knowledge for client work
  • Acts s a thought partner, establishes credibility with case teams and provides problem solving & topic/sector expertise insights
  • Captures, codifies & maintains knowledge content
  • Bachelors Degree Required; Advanced Degree Preferred
  • 4-5+ years industry experience or 2+ years consulting experience
  • Knowledge of Technology topics, such as, IT Services & Software, Hardware (PC, Laptop, Tablets, Server), etc

Management Analyst Technology Engagement Analyst Resume Examples & Samples

  • A Master's degree or higher in Public Health, Public Administration, Business Administration, Information Systems, or a related field; ANDtwo (2) or more years of professional experience with detailed analysis or IT system engagement work
  • Medical or public health training/experience
  • Experience with adult training program development, including video/webinar experience
  • Advanced-level experience using the MS Office Suite Word, Excel, and Powerpoint
  • Experience with XML, HL7, Orion Rhapsody
  • Three (3) or more professional references, to be included in your profile. Please include at least one supervisor, peer, and (if you have supervised other staff) a subordinate
  • Responses to the Supplemental Questions

Business Systems Analyst, Technology Resume Examples & Samples

  • Actively participate in the delivery and coordination of multiple business system projects from initial requirements phase to final implementation
  • Work with staff and business community to ensure that project requirements are identified and deliverables are met, including to-be process and gap analysis, specification and design documentation
  • Translates high-level business requirements into functional specifications for the organization and manages changes to such specifications
  • Performs solution design and build works using different tools
  • Facilitates testing environment and participates in testing applications
  • Facilitates training environment and conduct trainings for users
  • Provide on-going on call support of applications
  • Support Business Units on matters regarding systems and operations issues
  • Documentation on necessary information for further analysis and improvement
  • Provide Business Units rapid responses with agreeable recommendations
  • Assist on system change requests to assure all system configurations are suitable to business needs
  • Adhere to the team's operating procedures to strive for higher efficiency
  • Attend periodic trainings to gain necessary knowledge, skills, and abilities to successfully perform their duties
  • Bachelor's degree in Computer Science or equivalent plus minimum 4 years of relevant professional work experience in IT application system implementation
  • Ability to write simple code/script with one of the coding language (.Net or Java or etc.)
  • Ability to write SQL statement including select/insert/update/delete to do data analysis
  • Web application development skill is preferred
  • Strong analytical and problem solving skills with an ability to develop creative alternatives to resolving issues or complex problems
  • Natural curiosity and desire to learn
  • Ability to work in a project team oriented environment in a complex and diverse business unit of a multi-national company
  • Ability to work effectively in a fast-paced environment as part of a high performance team
  • Ability to work with minimal supervision to meet deadlines, handle multiple priorities, and perform job responsibilities accurately
  • Strong organization skills to balance work and lead projects with attention to detail
  • Strong interpersonal skills to interact in a team environment and collaborate with team members internal and external to the organization
  • Demonstrated ability to handle confidential information
  • Enthusiasm for the entertainment and travel industries
  • Proficiency in MS Word, PowerPoint, Outlook, and Excel
  • Proficient in spoken and written Chinese and English
  • Proficient in the use of Microsoft SharePoint development toolset and SharePoint Permission Management and platform maintenance with experience on Portal and workflow design and build is a plus

Analyst, Technology Resume Examples & Samples

  • Financial Services experience highly preferred and mutual funds processing would be a plus
  • Prior experience in SQL preferred; Understanding of database concepts and information model
  • Knowledge of TFS, Audit procedures, IT Systems, Systems Development Life Cycle, Microsoft Visio highly preferred

Test Analyst PCB Technology Resume Examples & Samples

  • The role will execute to the functional testing plan, strategy and approach with adequate support
  • The role will be responsible for creation and execution of reusable test scripts
  • The role will ensure usage of right test data for the right test environments and scenarios with complete coverage
  • The role will report and track defects till they are closed
  • The role will ensure that test execution, defect logging & tracking and reporting are centralised and refreshed in Quality Centre
  • The role will liaise with other project test streams and close out requirements and dependencies in testing
  • The role will undertake root cause analysis of defects and communicate to Business and project Teams
  • The role will update the Test Lead/Manager on progress of testing activities performed
  • The role will assist in the induction of new joiners, mentoring less experienced team members
  • The role will proactively take on additional tasks and ad-hoc projects as requested by the Test Lead/Manager
  • Improve technical knowledge and functional subject matter expertise through self-learning or training
  • Knowledge sharing with colleagues and peers in Global Payments testing streams
  • Work with other test team members to improve testing processes
  • Effectively manage stakeholder expectations through communications activity to enable the successful delivery of initiatives
  • Support business administration activities which may include Organisational structure, Communications and Facilities Management (where applicable). Work with the appropriate teams on space management, forecasting and logistics
  • Facilitate specific regional and locational support where agreed ensuring appropriate levels of support are in place for the CORPORATE Technology team and wider business management team
  • Actively support the management of resource and headcount requests, and financial management
  • Build and maintain professional relationships with key stakeholders, partnering with the Business Managers within Corporate Technology and wider Chief of Staff team for CORPORATE Technology
  • Support the governance management strategy, including aggregation of ad-hoc strategic MI (including Business Performance reporting)
  • Develop team based problem solving, driving solutions consistency within the CORPORATE Technology strategy, working with the federated business management team to support effective delivery against our CORPORATE Technology vision and objectives
  • Support Commercial Management activities across the Corporate Technology Chief of Staff function, focusing on our cost and Supplier Management strategic agenda. Liaise with internal and external suppliers to ensure data and information feeds (for cost, risk and operational performance) to support the requirements of CORPORATE Technology
  • Exercise effective governance and controls to support the management of compliance training, ensuring all training is completed within Group deadlines, collating and aggregating required Management Information as appropriate
  • Support the change governance processes, driving continuous improvement, knowledge sharing and best practice across teams
  • Central point of contact for managing queries, escalations and team access rights
  • To apply for this role, upload a copy of your updated resume

Team Manager Workday Technology Analyst Resume Examples & Samples

  • Lead the designated team in managing the day-to-day activities, and proactively outline and determine future capabilities to support Talent Management and the organization. Provide overall prioritization of work assignments and management of functional team resources, and their activities
  • Build and maintain a strong functional team through effective recruiting, training, coaching, team building and succession planning. Prepare and participate in the preparation of staff development plans for each member of the team. Assess the skills and skill levels necessary to achieve work objectives
  • Promote proactive approaches to solve business needs/problems, while also enhancing the understanding and acceptance of the system capabilities. Based on business need; negotiate priorities and support requirements with the IT Dept. and others as appropriate
  • Planning, budgeting and forecasting team needs and applications. Maintain awareness of vendor plans and the potential impact of those plans on current and future system functionality. Review impending business issues that will have a direct impact on the team and provide senior management with an assessment of the impact, scheduling considerations and other information required for a complete business case
  • Consult with business unit and customers to analyze user needs and proactively recommend system solutions
  • Develop solutions by planning, designing, configuration, testing, and implementation
  • Maintain/monitor current information systems, including periodic system updates
  • Provide individual technical support and resolve daily issues
  • Proven knowledge of Workday HCM and related modules, thorough understanding of system architecture, business process framework and security
  • Technical – knowledge of HTML, SQL Server Database, DB2, Web application security, Workday Configuration
  • Superior analytical/problem solving skills, effective project management skills, ability to effectively communicate with all levels of management and employees, ability to meet established deadlines with quality output, ability to multitask
  • Bachelor’s Degree and minimum 3 years’ experience in system integration/configuration experience in multiple Workday areas: HCM, Payroll, Absence Management, Time Tracking, Benefits, Compensation, Talent, Performance Management, Recruitment, and Mobile. Including requirements gathering, prototyping & design, including process mapping and gap analysis
  • Min 3 yrs. experience in a consulting or relationship focused role
  • Min 3 yrs. experience of Lead or Management experience. Leading a team. Work flow. Employee performance (issues, development, reviews, etc)

Technology Analyst, Redeployment Center Resume Examples & Samples

  • Engage in the support of Key’s computer platforms at corporate, campus and data center locations
  • Provide high level of customer service to Key's internal client base and other support teams
  • Image, configure and ship Microsoft Windows and Apple MAC OS computers
  • Follow established and documented guidelines to perform the functions of the job
  • Work closely with team and produce clear documentation
  • Manage inventory of Key’s IT assets using asset tracking software
  • Facilitate daily shipping and receiving of various IT assets
  • Assist in daily monitoring of team email inbox
  • Possess an associate’s degree in computer science and/or business, or the work experience equivalent
  • Experience imaging computers and provisioning applications using Microsoft System Center Configuration Manager (SCCM)
  • Ability to work independently on individually assigned tasks
  • Possess excellent customer service skills

Technology Assesment & Policy Analyst Resume Examples & Samples

  • Coordinate materials for working groups meeting to draft access policies and standards
  • Reach out to procedure owners to align procedures to policies and standards
  • Coordinate assessments of impact to CT&R for policies and standards being drafted
  • Create dashboards to show progress to plan, risk and control performance
  • Maintain mappings of controls from standards and assessments
  • Create reporting on control mappings in a highly consumable way
  • 5+ years of professional Business experience in a large enterprise environment
  • Experience in either Policy Management, IT Risk/Audit and Controls or Governance preferred
  • Extensive experience with MS Excel and PowerPoint tools is required
  • Experience in building MS Access databases/dashboards with highly user friendly interfaces is required
  • Expertise in analysis and reporting
  • Demonstrated organizational and collaboration skills. Track record of establishing and maintaining collaborative cross-organizational partnerships to achieve results
  • Outstanding communication skills both written and oral

Analyst, Technology Systems Resume Examples & Samples

  • Analyzes the impact of configuration changes and vendor releases to determine impacts to core HR systems (Cornerstone / Midas interface) and downstream consumers of HR data (Internal & External)
  • Performs thorough problem analysis, including problem re-creation, resulting in resolution of system-related issues
  • Troubleshoots systems and integration issues by identifying root cause (e.g. data, technical, network, etc.)
  • Partners with vendors, enterprise IT teams and HR back-office and end-users to design, test and implement process and system change requests and break-fixes
  • Develops, reviews, and updates system, process and security documentation related to system changes ensuring thorough and accurate information
  • Serves as the go-to person and subject matter expert (SME) for configuration, business use, as well as capabilities and limitations of HR systems (Cornerstone and add-on interfaces)
  • Three to five years’ experience with major HRIS/HRMS platform(s) i.e. Cornerstone or other
  • Solid understanding of core HR learning management practices including Learning Management, Operations and HR Shared Services
  • Experience in software/system development life-cycle phases; requirements, analysis, design, testing, implementation, deployment and system upgrade
  • Intermediate understanding of MS productivity software including Excel, Word, PowerPoint, Visio, Project and Access
  • Excellent data analytics and reporting skills. Excellent problem solving and analytical skills
  • Ability to manage multiple efforts and competing priorities
  • Ability to drive tasks and open action items to completion
  • Proactive and possessing the ability to work independently and manage time effectively. Able to work under pressure, deal with deadlines and demonstrate flexibility on the job
  • Ability to maintain confidentiality and professionalism
  • Comfortable with team-based work structure
  • The ability to clearly define problems and articulate solutions in writing or within a group setting
  • Equivalent work experience is required

Technology Analyst, Mid Resume Examples & Samples

  • 3+ years of experience with the Army, DoD, or IC
  • 3 years of experience with strategic consulting, including the facilitation of information studies and analysis
  • 3 years of experience with systems analysis and design, requirements engineering, or BPMN
  • 3 years of experience with enterprise architecture using standard frameworks, including DoDAF
  • Experience with presenting, briefing, or communicating analytical material and Microsoft Office, including Excel
  • Knowledge of industry accepted standards and best practices for strategic planning and portfolio management
  • Ability to interact and network with all levels of staff effectively, including internal staff and senior leadership at the client site
  • Ability to work in a collaborative team environment
  • Enterprise Architecture Certification

Principal Technology Licensing Analyst Resume Examples & Samples

  • Proven experience in developing embedded software licensing strategies, as well as developing, negotiating and closing complex contracts
  • Familiarity with, or willingness to learn, technical concepts
  • Working knowledge and workflow familiarity with Contract Management Systems
  • Experience summarizing business contractual terms for clients, such as license rights, product entitlements, and use restrictions
  • Exhibit independent, progressive and strategic thinking, and develop and provide effective, economic solutions
  • Ability to maintain strong working relationships with demanding internal clients
  • Consultative approach and the ability to influence others
  • Strong interpersonal, business writing and verbal communication skills as well as sound presentation and facilitation
  • Ability to establish effective partnerships internally and externally, at all organizational levels and across boundaries
  • Proven project and resource management skills including the ability to work on multiple large scale projects concurrently, oversee resources as well as deliverables and timelines
  • Contract administration experience
  • Responsive and service-oriented attitude
  • Excellent analytical skills, well-organized and detail-oriented
  • Experience in and/or knowledge of the software, hardware and/or cloud industries

Technology, Equities FIX Onboarding, Analyst Resume Examples & Samples

  • Excellent communication skills with a passion for high quality client service
  • Excellent knowledge of the FIX protocol
  • Solid experience in project management
  • Solid experience in technical support in a distributed environment, including experience of FIX support
  • Strong understanding of EMEA Equities markets and products
  • Strong FIX certification and testing experience
  • Good knowledge of connectivity, Networks and TCP/IP, Firewalls, VPN
  • Good knowledge of UNIX/Linux
  • The ability to work effectively with local and global technology and business teams
  • The ability to work well under pressure to provide high quality, accurate and timely solutions
  • Self-motivated with an ability to work with minimal supervision
  • Programming or scripting knowledge desirable
  • Experience of software release and version control systems desirable
  • Relevant qualifications in engineering, computer science or an equivalent

Systems Analyst, Technology Engagement Resume Examples & Samples

  • Develop, document, deliver and support user training programs and tools for new and existing systems
  • Work with business teams, define business requirements and translate to system design
  • Responsible for user adoption and engagement of new features, processes, system and programs implemented by the Customer Transformation group
  • Support the development, delivery and management of communications regarding trainings, enhancements and system information
  • Creation, deployment and training for online job aids that are based on actual business scenarios
  • Understand and utilize business requirements to review test plans and conduct testing with user communities that supports new processes and system enhancements
  • Ensure acceptance and adoption by users for enhancements and system process changes
  • Monitor internal Salesforce environment for errors and potential system issues in order to track and report to wider team
  • Communicate issues to overall team for fixes to be developed and put into place. Delivery of backlog based on understanding user priorities
  • Understand client pain points and define / deliver technology enhancements to streamline business processes
  • Design process flows for new system or system changes that map to a user’s/department’s business function
  • Monitor and review work undertaken by project team members in order to provide recommendations and feedback on the appropriate use of materials, tools, and equipment
  • A Bachelor's degree preferred in a business, communication, or IS related area and up to 2 years of related experience, or equivalent work experience. Advanced degree/credit is a plus
  • Experience with developing and implementing User Adoption Methodologies
  • Knowledge of Change Management techniques related to Technology Adoption
  • Strong skills in identifying operational issues and recommending solution strategies
  • Experience with Learning Management Systems and creating training tools for end users
  • Ability to write and organize procedure manuals and supporting documentation for system training programs in accordance with organizational / departmental requirements
  • Exceptional communication skills, both written and verbal with the ability to clearly articulate messages to a variety of audiences
  • Problem solving and root cause identification skills
  • Knowledge of relevant industry practice preferred
  • Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint) and other database type products
  • Familiarity with project management approaches, tools and phases of the project lifecycle

Technology, Gsam, Analyst Resume Examples & Samples

  • As a developer within Goldman Sachs Asset Management Technology, the successful candidate will be actively involved in key projects and initiatives that impact the GSAM business worldwide
  • Partnering closely with colleagues across technology teams and business users, he/she will focus on ensuring high quality and timely deliverables
  • The candidate is also expected to have a strong technical background which he/she will effectively leverage in interactions with technology teams spanning globally and in providing support to the GSAM business users based out of Bangalore, Asia, Americas and Europe
  • Engineering graduate with JAVA and SQL
  • Background in EMS, distributed processing & enterprise system designs are preferred

Biometric Identity Document Technology Analyst Resume Examples & Samples

  • Active TS/SCI clearance with Full Scope polygraph
  • Bachelor's degree from an accredited College or University, or a minimum of six (6) years of relevant work experience
  • Minimum of six (6) years of experience working in the IC and with Foreign Governments
  • Minimum of six (6) years of experience working with cryptographic standards for the IC
  • Minimum of isx (6) years of experience with public key infrastructure systems, smart card technology, and deployment of authentication systems
  • Minimum of six (6) years of experience with biographic information found on identity documentation such as passports and national identification cards
  • Minimum of six (6) years of experience with biometric standards and technology
  • Minimum of six (6) years of experience writing and publishing technical intelligence reports
  • Minimum of six (6) years of experience with cable writing
  • Minimum of six (6) years of experience conducting all-source analysis
  • Minimum of six (6) years of experience analyzing data encoding methods such as bar codes
  • Experience working with image data analysis tools
  • Minimum of six (6) years of experience understanding how information is contained, formatted, applied, verified, and analyzed in various security documents utilized around the world (i.e. barcodes, RFID, E-chips, photos; as well as ISO and PKCS standards
  • Experience with CAD software
  • Experience with 3D printing

Workplace Technology Analyst Resume Examples & Samples

  • Supporting the creation of a Workplace Strategy, Business Case and Transformation plans
  • Developing high level designs which support robust technology solutions, taking into account the user requirements, technical requirements and business strategy
  • Driving technology architecture and infrastructure detail design activities
  • Driving workplace transformation build, test and implementation activities
  • Identifying business opportunities for workplace transformation related improvement based on benchmark data and supporting high-level cost benefits analyses
  • Providing input into and contributing to business case development and TCO analysis
  • Contributing to asset development and harvesting
  • Working on projects across a variety of industry sectors
  • Working with a team of consultants to deliver value and business benefits using workplace transformation technologies and infrastructure
  • Previous experience of working and consulting with a client to deliver value and business benefits using Workplace Technology technologies Proven experience of influencing key stakeholders within an IT organisation
  • Skills in shaping and/or supporting the delivery of infrastructure solutions from initial assessment and qualification through to effective delivery
  • Proven experience designing and deploying workplace technology platforms (such as Microsoft Windows, Exchange, Office etc.) including Technology analysis, design and
  • Experience of working within a technical project team with a focus on workplace collaboration technologies
  • Developing and delivering presentations to senior IT stakeholders
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Exposure and some experience to the full project lifecycle and structured project management methodologies (e.g. Prince2, PMP)
  • Cloud computing and web technologies
  • Mobile workplace and remote working
  • Virtualisation and thin client technologies
  • Application remediation, packaging and streaming
  • Desktop architecture, management and support (Windows, Mac OS, Linux)
  • Enterprise Infrastructure (Desktop, server, networks)
  • Workplace Technology Deployment and User AdoptionIdeally, you will be educated to Bachelor degree level

Technology Architecture Analyst Resume Examples & Samples

  • Civil System Engineer Degree
  • No working experience required
  • Advanced English (listening, writing, speaking)
  • Good communication (written and oral) and interpersonal skills

Technology Analyst Junior Resume Examples & Samples

  • Translate business requirements, identifying the best solution
  • Participate and support the performance, integration and system tests
  • Work in multi-disciplinary teams (technical, functional, business) locally and remotely
  • Deliver user training
  • Knowledge of at least one business process (Finance, Manufacturing, CRM, Industry 4.0 etc)
  • Fluent English
  • Outstanding communication skills
  • Available to travel
  • Proactive, result oriented
  • Fluency in Czech/Slovak

Technology Summer Analyst Resume Examples & Samples

  • Entering the final year of a four-year US college or university program
  • Proven interest in financial markets
  • History of academic excellence
  • Preferably pursuing a degree in Computer Science, Engineering , or Mathematics
  • Knowledge/experience and interest in one more of the following areas a plus

Technology Analyst Co-op Resume Examples & Samples

  • Provide customer service for technical requests and issues
  • Assist with remote access and desktop support
  • Meet established service levels to ensure satisfaction and manage customer expectation
  • Follow established processes for problem resolution
  • Apply technical and business knowledge to identify, analyze and solve problems
  • Provide updates to knowledge base information
  • Validate new software for certification and distribution to customers
  • Manage software licensing inventory for business area
  • Maintain technical labs by keeping hardware/software current
  • Experience with troubleshooting desktop issues in a Windows environment
  • Working knowledge of desktop hardware and software and their integration
  • Exposure to desktop / server security, networking and virtual technologies
  • Installing, configuring, testing desktop software and producing installation / configuration documentation for use in a certification process
  • Ability to successfully build and maintain strong working relationships
  • Ability to pay close attention to accuracy and detail
  • Ability to work in a multitasking and dynamic deadline-oriented environment
  • Well-developed analytical and decision making skills
  • Very good documentation skills
  • Must be a self-starter with strong initiative
  • Build a network of fellow students on coop/internship assignments
  • Given the opportunity to volunteer and give back to the community
  • Attend events on a monthly basis with guest speakers from various departments within our organization to further develop your skills as a professional
  • Learn about our culture and core values

Global GRC Technology Analyst Resume Examples & Samples

  • Coordinate system implementation activities, including monitoring progress to plan, identifying and tracking open issues, identifying gaps/areas for improvement and making recommendations for adjustments
  • Be main point of contact for system users, IT to troubleshoot ongoing issues or questions
  • Coordinate user access
  • Coordinate reporting
  • Assist with development and deliver training as needed
  • Ongoing development and maintenance of SharePoint site(s)
  • Prepare and maintain system related documentation
  • Escalate issues and roadblocks timely
  • Interface with other stakeholders and business units as appropriate
  • May assist with Strategic Risk Management sessions such as brainstorming, workshops, etc
  • Bachelor’s degree with a major in accounting, finance, business administration, information technology or systems, or equivalent
  • Proficient computer skills including Microsoft Office suite
  • Excellent problem solving ability and ability to resolve issues under tight time frames
  • Ability to prioritize assignments/projects and multi-task within restricted time constraints

Online Technology Analyst Resume Examples & Samples

  • Frontline phone support for instructors and students in online courses including web conference, streaming video and recorded lectures
  • Monitor live online classes for problems with audio, video or other streaming issues. Notify proper staff for course wide issues for live classes
  • Provide email support of student and faculty technical questions
  • Support students with online and proctored exams
  • Create ServiceNow support tickets regarding all contacts made to the helpdesk. Consult with or transfer to 2nd tier support for unresolved tickets
  • Assist students with basic course web site navigation and assignment submission

Biometric Technology Analyst Resume Examples & Samples

  • TS/SCI with polygraph
  • 10 years of experience in biometric technologies
  • 10 years of experience supporting the intelligence community
  • Understanding of biometric technologies, applications, devices
  • Experience writing technical reports
  • Bachelor degree, or years of experience in lieu of degree
  • MS Degree
  • Biometric Certification

Technology Policy Analyst, GS Resume Examples & Samples

  • Some travel is required
  • Experience collecting and analyzing data from and/or information about current and emerging technologies in the research and development stage, such as, but not limited to, automated vehicles, new transportation applications, and other novel transportation technologies
  • Experience interpreting, presenting, and preparing reports and materials on analysis of current and emerging technologies in the research and development stage

Technology Policy Analyst, GS Resume Examples & Samples

  • Experience assisting in the collection and analysis of data from and/or information about current and emerging technologies in the research and development stage, such as, but not limited to, automated vehicles, new transportation applications, and other novel transportation technologies
  • Experience preparing reports and/or outreach materials on analyses of current and emerging technologies in the research and development stage
  • Experience assisting in the analysis of existing policy options and related programmatic activities, the identification of when new policy/programmatic options are required, and in the development of new policy and programmatic options

Junior Technology Analyst Resume Examples & Samples

  • Relational database knowledge and experience, MS Sql Server highly desired. Including temporary tables, stored procedures, triggers, indexes, and performance considerations
  • Experience using tools such as Apache Spark and/or Python is desired but not required
  • Excellent time management skills (on time, within estimated workload, according to scope, and with flexibility when required)
  • Background/Training
  • 1-3 years of experience in the field of Hadoop support, ETL, IT development and/or data analysis domains
  • Knowledge of Linux is a must
  • Strong understanding of Hadoop, Java, Scala helpful but not required
  • Experience in the healthcare industry either payer or provider focused is a plus

Fusion Analyst / Technology Enabled Analyst Resume Examples & Samples

  • 5+ years of experience with operating in direct support of active DoD or interagency collection, kinetic, or non–kinetic operations
  • 2+ years of experience in all source intelligence analysis with nuclear, biological, and chemical problem sets, intelligence methods, and analytical tools, foreign state nuclear, biological, or chemical weapons programs, and the acquisition of related material, including counter–proliferation
  • Experience with fusing large unclassified or Open Source data sets with other classified IC data
  • Experience in working with M3, TAC, Analyst Notebook, Palantir, TIDE, Firetruck, JEMA IC, DataXplorer, Voltron, or JIDO Attack the Network Tools Suite
  • Experience with exploiting and dissecting large data sets
  • Experience with basic development, including JavaScript, Java Map Reduce, Pig, Python, or HTML or CSS
  • Experience with military forces focused on counter–proliferation or counter–WMD
  • Experience in working with Publically Available Information in a classified environment
  • Possession of excellent writing skills

Technology Portfolio Analyst Resume Examples & Samples

  • Project Manage the development and implementation of a management process,and toolset (Flightmap) for portfolio management
  • Develop KPI’s to capture, cost, risk and value and compare technology projects using tools such as Net Present Value, implement and facilitate their reporting
  • Work with the Technology teams located in UK, SE, NL and US to develop, train and populate a database to capture costs, risks, revenues and timescales
  • Establish a wider business governance model with stakeholders within Technology, Engineering, Finance and Business Development
  • Establish a whole portfolio value and provide scenarious and options to improve value against business agreed targets
  • Support in preparation of material for reviews with senior leadership for investment decisions
  • Become the internal ‘super user’ of portfolio management software and work with the provider to tailor and customize the tool
  • Lead, project manage and deliver this change programme

Junior Project Analyst / Technology Liaison Resume Examples & Samples

  • BS/BA in Finance, Accounting, MIS, or other related field
  • Knowledge of accounting principles and familiarity with financial statements, including balance sheet and income statements. MetLife corporate financial statement knowledge is preferred
  • Experience with business analysis work
  • Good consensus builder, team player
  • Excellent oral and written communications skills including strong meeting support skills including: setup, creation of clear meeting agendas, and meeting facilitation skills
  • Ability to work autonomously and be proactive in identifying and resolving issues, and identifying tasks to be accomplished (in support of the project)
  • Strong MS Word, Excel, PowerPoint skills are necessary and knowledge of Microsoft Project, Visio, and MetLife admin systems a plus
  • Familiarity with BI Publisher, PeopleSoft (MetLife’s Corporate Ledger software), including People Soft Query
  • Insurance experience a plus

Senior Performance Analyst Technology Resume Examples & Samples

  • To support production of annual Plan & rolling forecasts for all Technology Teams
  • To track actual spend vs target and promote necessary interventions
  • To collate global position for Technology data at regional/ country level and report accordingly
  • To ensure variances to target are fully explained and provide support in following up on mitigating actions
  • To provide ad-hoc support to Technology Finance team requests
  • To maintain relationships with GBS and CFO (embedded Finance) teams
  • To support central BSI activity, including review of balance sheet provisioning process
  • To support the administering of the recharges process (communication with EF, review work for accuracy/completeness, resolve ad hoc queries)
  • To support monitoring of Delegations of Authority compliance, particularly with respect to P2P processes
  • To support P2P process improvement activities (GRIR/clearing/non-compliance)
  • Build a business partnering relationship in Technology to drive performance insight
  • Consult with Accounting Policy Team and Internal Control to ensure appropriate accounting treatment and processes are followed
  • Support the design and operate an active back up plan
  • To document processes and maintain documentation, to contribute CI initiatives
  • To provide general assistance to other members of the team
  • To run ad hoc analyses and reports
  • Adhering with the tasks outlined in the EMS/QMS Systems of EBSC
  • Relevant degree with recognised national or international professional accountancy qualification e.g. CIMA, ACCA, ACA, CPA or qualified by experience
  • Experience of BP (or other) reporting and MI processes (Actuals, GFO, Plan)
  • Experience of performance management, management information and reporting processes
  • Good spreadsheet and presentation skills
  • Skilled at interpreting accounting data, able to provide a focus on underlying trends and messages

Analyst, Technology Solutions Resume Examples & Samples

  • Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assess the impact, and collaborates with management to incorporate new trends and developments in current and future solutions
  • Champions and enhances organizational initiatives by positively influencing and driving change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility
  • Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects for his/her assigned area(s) of responsibility
  • Facilitates change to the organization through the more complex analysis, design and implementation of business processes that achieve business objectives
  • Identifies and recommends process improvements that significantly improve efficiency, customer experience and/or quality for his/her assigned area(s) of responsibility
  • Consults/Analyze on more complex assignments and/or projects for his/her assigned area(s) of responsibility
  • Consults and collaborates with key internal and/or external stakeholders to elicit more complex business issues, determine root cause(s), and capture business needs
  • Collaborates with internal and/or external stakeholders to design, assess, select and recommend more complex solutions and/or alternative approaches that will achieve business goals
  • Collaborates effectively with appropriate internal and/or external stakeholders on more complex issues and conflicts that impact time, cost, scope, quality and risk of assigned projects
  • Validates that the solution meets the business need by developing more complex acceptance criteria and plan to evaluate
  • Determines and recommends the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization
  • Provides more complex research and analysis to support business operations and presents findings to management or project leader
  • Determines more complex best practices and suggests how to improve current practices
  • May serves as a mentor and share knowledge with junior and/or peer team members
  • May provide more complex testing support as needed
  • 3 - 5+ years’ experience in business analysis that directly aligns with the specific responsibilities for this position
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations
  • Drives performance targets to completion

Systems Analyst / Technology Specialist