Analyst Tech Resume Samples

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H Blanda

Hanna

Blanda

818 Payton Meadow

Detroit

+1 (555) 620 6858

818 Payton Meadow

Detroit

Phone

p +1 (555) 620 6858

Experience Experience

San Francisco, CA

Analyst, Tech Svcs

San Francisco, CA

Harber-Lebsack

San Francisco, CA

Analyst, Tech Svcs

Confers with internal technical support personnel, operations groups and/or vendors to affect solution while referring more complex problems to higher level technical staff
Provide oversight, project management, and implementation of all computer systems and network connections
Manage IS relationship with regional and division management, clinic practices, and hospital partners
Working knowledge of infrastructure technologies, including networking, server-based operating systems
Monitor the function and performance of the LAN/WAN and manage the logging and monitoring applications
Provide the installation and support of PC and server based software at all Mednax locations
Perform other duties as assigned

Philadelphia, PA

CB Tech-business System Analyst

Philadelphia, PA

Willms LLC

Philadelphia, PA

CB Tech-business System Analyst

Communicating project status to Senior Technology Management and Project Stakeholders
Assist in creating and maintaining QA procedure documents
Responsible for defect management including monitoring and reporting using QC/ALM
Writing SQL statements
Identifying potential data modeling, interface file impacts and file mappings
Writing technical documentation / technical specs a plus
Transferring acquired project knowledge and documentation to delivery teams

present

Los Angeles, CA

Client Tech Supt Senior Analyst

Los Angeles, CA

Hegmann, Monahan and Johns

present

Los Angeles, CA

Client Tech Supt Senior Analyst

present

Proactively manage the individual metrics including Service Level, TAT, Open Incidents, Average Time to Close, case management
Identify and provide input on unique or recurring customer problems
Manage time effectively
Maintain an effective communication with the customer. Keep customer informed about the status and estimated time for resolution
Contain escalation and does not allow issues to escalate further
Resolve Technical Support Executive Escalations and own the cases till closure
Recommend changes to policies, procedures, processes and tools, which affect APJ organizations

Education Education

Bachelor’s Degree in Engineering

University of Central Florida

Bachelor’s Degree in Engineering

Skills Skills

Good relationship management skills, able to work across global teams
Excellent verbal and written communication skills and persuasive skills essential
Attentive to accuracy and detail
Strong analysis and reporting skills
Fluency in English
2+ years experience in a similar business intelligence analyst role
A third level qualification (numerate in nature)
Advanced Excel User – extremely competent in all aspects of Excel
Problem identification and solving skills
Passion for data and numbers with a curious mind

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15 Analyst Tech resume templates

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Tech Stability Analyst Resume Examples & Samples

Primary REQUIRED trait - must possess keen interest in technology, forensics, troubleshooting and problem solving. Someone who is willing to keep digging until an answer is found
Must have experience working with load balance applications, understanding of proxies, firewalls, and routing and switching
Broad understanding of Web-Based, n-tier distributed platforms
Very clear communication skills both written and oral
Able to drive/recommend solutions to extended technology teams
Working Knowledge of Windows 2003/2008/2012 Server, SQL, and clustering
Experience troubleshooting web client issues related to Javascript, Activex controls, and Internet Explorer related components
Individual will need to be able to use performance and diagnostic tools to determine Server performance, application response time, and network issues
Experience with .NET 4.0/4.5 and IIS 6.0 - 8.0 web server platforms
Collaborate with engineering, development, and deployment teams

Tech Operational Analyst Resume Examples & Samples

Take ownership of operational issues and perform both short-term resolution, and development of preventive measures for the longer term
Responsible for application flow, including configuration, scheduling control and scripting. Knowledge of shell scripting, SQL scripting, and Powershell scripting is an advantage
Proactively monitor system health and respond to alerts to provide high availability and performance of the application set including automation of healthchecks
Responsible for Problem, Change, Incident management and automation of application/system monitoring
Offer consultancy and hands-on support for the transition of new services into the production environment
Work closely with peers at other geographic centres around the world using a "follow the sun" model of application support
Conduct capacity planning and management review on the application set
Contribute and deliver Operational improvement projects. Identify potential threats and mitigate risks, act as a guardian of production services and change procedures are followed

System Analyst, Tech Lead Resume Examples & Samples

Strong organizational and interpersonal skills with the ability to multi-task
Strong analytical and troubleshooting ability with strong detail orientation
Ability to work efficiently and productively with minimal direction or guidance
Project management methodology
Experience with data center networking in a virtualized server environment (Hyper-V & VMWare)
Minimum 7+ year experience in a similar network support role preferred
Knowledge of network operations, hardware, virtualization, storage, and security is required
Knowledge of Active Directory, Group Policy, Domains Services, backup technologies required
Troubleshooting and logical thinking skills with all aspects of technology: desktop, mobile, server, networking
Experience with Windows Server 2008/2012, including Hyper-V, DFSR
Experience with network management and security solutions
Wireless network and security
Experience with routing, switching, and firewall on Cisco and Checkpoint hardware platforms
Minimal, to other office locations

Enterprise Tech Supp Senior.analyst Resume Examples & Samples

Advance Diploma/Diploma holders in Computer Science/IT related discipline with a minimum of 3 years working experience in providing direct support to end-users either in customer service/field engineering or corporate help desk are encouraged to apply
Excellent knowledge of Thin Client , Operating Systems, networking and virtualization
Possess excellent problem solving, communication and organizational skills
Flexibility, dependability and have excellent time management skills
Good presentation skills
Outstanding Analytical Skills
MCSE/CCNA or any other professional certification is an advantage

Client Tech Supt Senior Analyst Resume Examples & Samples

Applies research, information gathering and analytical and interpretation skills to problems of diverse scope
Screens, categorizes, evaluates, reconciles, reports and resolves data integrity issues
Recognizes and acts on inconsistencies in data or results and escalates unusual problems

Business Intelligence Analyst Ukie WE Tech Overlay & North Prime Resume Examples & Samples

Reconciling, monitoring and analysing the business by preparing, using and providing segmented pipeline, forecast, target and revenue reports to the Sales leaders and Sales Managers
Preparing weekly forecast packs, helping to facilitate forecast calls, monitoring forecasted deals, assessing risks and deals closing
Completing bookings validation on a monthly & quarterly cycle liaising with finance
Delivering analysis for the regular business reviews that management has with the Field
Analysing sales performance, activity and territory coverage at a sales representative level
Providing detailed analysis on key products and sales markets, including ODA for Systems
Preparing executive KPI dashboards for Sales Leader
Analysing pipeline progression to ensure to flag pipeline that is at risk and needs to be progressed at the right time to the right people
Assisting in the monitoring of the overall region’s business performance and identifying areas of opportunity or potential risks to the business
Using pipeline gap analysis to assess any future gaps by product or by team and calculating technical forecasts based off past behaviour to perform a health check on the business
Be an expert on SI business intelligence dashboards. Work to ensure regional business scope is up to date and the pipeline data is accurate on SI. Provide ideas to Business Intelligence team on enhancement requests
Delivering training to regional management on SI dashboards ensuring all managers know how to retrieve key information on a self-service basis
Support in driving new business processes and sales process and understanding any current business process issues
2+ years experience in a similar business intelligence analyst role
Passion for data and numbers with a curious mind
Advanced Excel User – extremely competent in all aspects of Excel
Attentive to accuracy and detail
Strong analysis and reporting skills
A third level qualification (numerate in nature)
Experience working in Business Operations or Finance team preferably in a multinational organisation
Excellent verbal and written communication skills and persuasive skills essential
Committed to delivering excellent service, developing contingencies as required
Problem identification and solving skills
Desire to join a dynamic, multinational team
Experience in a sales environment
Understanding of Oracle products and services
Experience in an international high technology organisation
Use of Business Intelligence Applications an advantage

Tech Efficiency Analyst Resume Examples & Samples

Understand the applications, infrastructure, and CCB portfolio at a high level
Understand the business and technology dependencies and workflows
Understand the components of Total Cost of Ownership for applications, including recoverable and non-recoverable costs
Identify efficiency opportunities, provide recommendations, and drive to execution/savings
Identify evergreen opportunities to eliminate costs from reoccurring
Develop a deep knowledge of the GTI service offerings
Understand our target state use of GTI service offerings and identify opportunities to drive to target state
Build and continue to build a trusting relationship with key CCB and GTI stakeholders
Review financial plans and analyze our performance against these plans
Identify opportunities to reforecast and improve the planning process
Ability to work at strategic and detailed level, drive analysis and process improvements across diverse groups
5 years of Financial Management – budgeting, forecasting, opportunity and risk analysis
5 plus years Excel/PowerPoint experience (creation and presentation)
Strong influence skills with the ability to ensure process and standards are followed, including stakeholder engagement in opportunities that may not be their priority
Strong written and verbal presentation skills with the ability to communicate with a wide variety of senior managers across the organization
Business Systems Analysis experience (Infrastructure)
Data Analysis experience
Bachelors degree or equivalent experience
Masters degree or equivalent experience in a computer related field and/or a financial/accounting related field
Proven TCO/budget saving experience in the technical field
Prior consulting experience a plus
Understanding of the consumer business financial technical environment
Experience with multiple lines of business/areas of responsibilities
Technical knowledge in both the mainframe and distributed spaces
Understands application development life cycle, and its influence on TCO
Financial Services Industry experience preferred

Assoc Tech User Supp Analyst Resume Examples & Samples

Minimum of 2 years’ experience supporting desktop computers in a Helpdesk / Desktop tiered environment
Skilled in personal computer hardware and software in a business environment
Experience with three or more of the following: Windows 7/10, Outlook, remote management tools, remote dial-in, active directory administration, virtual private network, office productivity tools, web-based applications, TCP/IP
Bachelor Degree in Science or Engineering (Computer Science, MIS, EE) or equivalent experience preferred
Formal training or certification in a strategic technology platform (e.g. Microsoft, Cisco) and other network standards such as TCP/IP

Assoc Tech User Supp Analyst Resume Examples & Samples

4) Results: Planning; Results Orientation; Quality Orientation; Performance Management
Sound working knowledge of OH&S / Risk Management / Workers Compensation legislation and Principles
Sound working knowledge of EEO and anti-discrimination legislation and principles
Ability to handle multiple projects and activities and deal with change
Some out of hours and on-call work will be required
Ability to work under flexible hours
2 years’ experience supporting desktop computers in a Helpdesk / Desktop tiered environment
Experience with three or more of the following: Windows 7/ Windows 10, MS Office 2010 including Outlook, Remote management tools, remote dial-in, Active Directory administration, virtual private network, office productivity tools, web-based applications, TCP/IP
Some experience in IT helpdesk or call center environment

Client Tech Supt Senior Analyst Resume Examples & Samples

Resolve Technical Support Executive Escalations and own the cases till closure
Engage with multiple functions and departments to resolve & drive down escalations
Contain escalation and does not allow issues to escalate further
Recommend changes to policies, procedures, processes and tools, which affect APJ organizations
Demonstrate very effective and positive verbal/written communication skills with co-workers, customers, internal & external stake holders by expressing ideas clearly and concisely

Client Tech Supt Senior Analyst Resume Examples & Samples

Ensure reports and scorecards are aligned with your region and respond to internal customers need: read, understand and action for non-“online” experts and leaders who have an interaction/indirect impact to/from eSupport and SMaC
Collaborate with Global SOS PMs to localize SOS programs where applicable
5 Timely identification of a potential problem within a part of the global eSupport & SMaC Adoption process and address accordingly / take initiative to fix
Complexities involve working with multiple cross-functional partners between all SMaC related activities in Dell

Analyst, Tech Account Analytics Resume Examples & Samples

Work within a team of analytics professionals, which provide actionable insight to Conversant marketers in the optimization and analysis of campaign success and the development of ROI metrics
Develop and implement strategies and tactics across the range of deal structures used in buying and selling online media
Work closely with Campaign Management/Delivery and Analytics staff to evaluate and improve account ROI, systems, and reporting capabilities
Ability to manage client relationship and sensitivity
Ability to process datasets

Senior Analyst, Tech Account Analytics Resume Examples & Samples

Make a measurable impact on clients’ business by managing and appropriately prioritize projects across the multiple accounts assigned to them. Accountable for account management and client-facing meetings w/ coached (low supervision) support
Win new business targets and incremental work on existing clients by enabling executive upsells via analytical insights
Manage themselves and provide peer to peer training and coaching of other team members to meet and exceed the performance criteria necessary for success
Drive or support the best financial results for our clients and company by adhere to timely deliverables, respect and appreciation for responsible fiscal management, and contribution to overall business effort
Recruit talent by advocating Conversant account analytics skill standards. Participate in building Marketing materials related to Account Analytics
Relevant industry understanding or experience
SQL, or other relational database, programming experience preferred but not required
Exposure to marketing analytics, preferably digital but not required
Ability to be accountable for the independent management of multiple client and projects
Knowledge of online advertising
Bachelor’s degree and 3+ years of relevant job experience OR
Master’s Degree (or equivalent work experience) plus at least one year of applicable experience. Degree preferred to be in an analytical discipline (applied mathematics, statistics, economics, or advertising measurement)
Relevant industry experience is a bonus but not required

Analyst, Tech Svcs Resume Examples & Samples

Manage IS relationship with regional and division management, clinic practices, and hospital partners
Communicate the details, requirements, and status of all current and planned projects with management, clinic practices and hospital partners
Provide oversight, project management, and implementation of all computer systems and network connections
Review and recommend vendors for cabling and system purchases
Ensure the timely delivery of computer systems and infrastructure
Ensure an up-to-date inventory is maintained for each site
Ensure each site’s current infrastructure information is available in ALM and site diagrams for use by Help Desk and support personnel
Provide support and guidance to the help desk as level 2 or level 3 support for all systems installed
Provide the installation and support of PC and server based software at all Mednax locations
Evaluate current and future computer hardware and software needs at regional office and clinic practices
Maintain the integrity and safety of Mednax data through the supervision of data backups and offsite storage and encryption
Install, move, package and unpackage computer equipment

Analyst, Ad Tech Resume Examples & Samples

Good at building relationships – a creative problem solver, a customer service expert, a great team player
A good communicator – able to write clearly, speak professionally, and translate insights into analysis that can be acted upon by strategists, planners, and buyers alike
Excited by the idea of diving deep into data, including new technologies where benchmarks are just beginning to emerge
Four years of college education (statistics, economics, marketing, business, mathematics, or any other data-driven focus preferred)
The ability to rock the Microsoft Office suite, particularly PPT and XLS (where filtering, pivoting, and charts and graphs building are key)
Solid experience with Tableau, GoodData, Datorama, or SQL make us really excited to chat

Analyst, Ad Tech Resume Examples & Samples

Oversee an Associate Analyst working with the media, creative, and Ad Tech teams on the analysis of active campaigns (weekly, bi-weekly, and monthly cadence)
Co-lead strategic conversations with client and media teams around new technologies that can improve analysis, visualization, or quality of data
Provide insights for ad hoc and/or deep-dive reporting at the request of the client or agency
Collaborate with fellow Analytics Managers to form agency-wide standards for process, templates, and QA
Lead conversations with vendors on behalf of clients when troubleshooting is require

Senior Analyst / Tech Infrastructure Resume Examples & Samples

Design, support and maintenance of internal and external application servers
Trouble shooting, load balancing, clustering, deploying applications, performance tuning and maintenance of weblogic environments
Proficient in object orientated analysis, design and administration (preference in Java/J2EE), utilize experience with Unix/Linux, general system administration, shell scripting and source code control
Lead and perform work with Application Services, project managers and support group personnel and business areas to determine technical requirements including performance and capacity for topics assigned
Work with Technical Architecture Services to identify needs for new types of infrastructure and services and also identify infrastructure and services to be retired or discontinued
Determine impact of requirements on technology recovery infrastructure and receive confirmation from Control Operations and Planning Support. Lead and perform research and evaluation of product and service alternatives for topics assigned

CB Tech-business System Analyst Resume Examples & Samples

Assisting in design sessions with the delivery team as needed
Identifying potential data modeling, interface file impacts and file mappings
QA/UAT testing
Defining QA Process/Standards
Tracking projects to their conclusion, creating and maintaining Program level project status metrics
Communicating project status to Senior Technology Management and Project Stakeholders
Prior business analyst experience REQUIRED. Ability to meet with business, discuss current processes and system usage, determine current systems needs/enhancement requests and capture those in a typical business requirements, functional
Comfortable initiating and driving project efforts
Well organized. Comfortable working on multiple efforts simultaneously
Strong written and verbal communication. Comfortable communicating to Stakeholders at all levels

Client Tech Supt Senior Analyst Resume Examples & Samples

Ensure process and SOP adherence
Perform regular service recovery testing within the COB testing requirements
Document resiliency test outcomes and share findings with client management
Perform Service Level Reporting for Service related SLAs as per Service Levels and Report Categories
Provide Service Level Compliance Report to Client leadership
Facilitate Resolution of Service Level Compliance Issues
Provide Trend Analysis Reports indicating potential service level breaches as appropriate
Report on end-user Customer Satisfaction (CSAT) Surveys
Maintain Internal and Customer action tracker and drive the identified actions to closure
Provide billing data for invoicing
Conduct Weekly and monthly governance meeting with the customer
Verify and validate that the CSI process is adopted and consistently executed by Service provider team, coaching and mentoring Service provider professionals where required
Provide recommendations to Client based on the pattern of events generated
Tracking of identified improvement initiatives for closure and verifying desired results are achieved
Conduct team huddle to ensure knowledge levels and provide update as appropriate
6-8 years of relevant experience or equivalent combination of education and work experience

Tech Svc Analyst Resume Examples & Samples

Assists the Scientist/Sr. Scientist in formulating nutritional supplement products in various forms in support of manufacturing
Collects and evaluates data, and authors technical summaries
Keeps records of laboratory work and observations
Uses a variety of software tools and programs to input, retrieve and analyze data as needed
Assists with creating new raw material specifications, master batch records, change controls, deviations or other required documentation in support of manufacturing existing in-line products
Assists with scale up, validating and transferring technologies/processes to other internal manufacturing sites, or externally
Implements solutions for routine tasks, balancing achievement of milestones with high quality standards
Provides technical support to manufacturing including but not limited to formulation or process improvement, cost savings initiatives and trouble shooting
Cleans and maintains lab equipment and rooms
Completes special projects on time, as assigned by their supervisor
Explores and shares new scientific information, technologies, products and processes with the Technical Services team
Ensures that all internal and external work activities are conducted to appropriated standards, in accordance with Company policies, laws, quality standards, SOPs, etc
Exhibit positive attitude regarding work and responsibilities
Ability to work collaboratively within teams
Continuously looks for ways to do things faster and better, while maintaining high quality standards

Tech Infrastructure Analyst Resume Examples & Samples

Financial experience a plus
Familiarity with MIDRANGE and MAINFRAME technologies, such as:.Net, AIX, SQL, MySQL, Business Objects, Data Warehouse, UDB, JAVA, VB, Portal, Web, Linux, WebSphere, Windows, MQ, EDI Gateway, Oracle, DataPower, Siteminder, IIB, BPM, IHS, IIS, Network Storage (DASD), Cobol, CICS, DB2, Stored Procedures, Web Services, IDMS, Mobius, DataStage, Crystal Reporting, Hadoop, Cloud Computing
Familiarity with Audit controls (SOX, SOC1)
Understands mission and critical objectives of the audit and SOX functions and associated business risks
Technical Writing - Understands procedures and related business impacts and clearly and logically expresses such understanding in both written and verbal form
Experience within a highly technical large data processing environment including mainframe, midrange, network and distributed services
Strong leadership experience, ability to work independently and adapt to changing priorities, effective management of resources and strong communication skills
Leadership experience, collaboration skills with the ability to work effectively with all levels of management and staff
Enterprise, application and information architecture design experience preferred
Familiarity with infrastructure operations
Strong analytical skills used to identify and resolve problems

Center of Excellence Tech Industry Analyst Resume Examples & Samples

Build and maintain strong relationships with internal and external clients to gain perspectives on how to enhance/improve current products and meet industry and market needs. Educate both internal and external clients on Mercer’s IPS solutions/products with a focus on how they add value to industry segment. Handles complex client negotiations in providing solutions to clients. Conduct individual and group client meetings. Develops new business by responding to RFP’s or expanding existing business through marketing or product/service enhancement. Work to expand relationships with clients
Serve as the leader of a specific industry (or in some cases, industries). Provides input to define, develop, and set product strategy and insures alignment with Mercer’s overall industry focus. Responsible for meeting profitability and revenue growth goals for assigned industry. Creates value added services and insights for the survey product lines
Set the direction for each survey product in collaboration with global product management and other lines of business (e.g., Human Capital). Responsible for identifying ways in which to streamline existing industry/product set to create greater operational efficiency while improving perceived client value. Responsible for insuring participation solicitation, questionnaire (content) design, product/report design, job description development, communication and coordination with other lines of business (e.g., Operations, Marketing, Finance, etc.) Provides industry and data insights for industry deliverables. Provides final market peer review of deliverables
Provide direction to the industry COE analysts and Operations team to insure success of the team’s products. Maintain industry/product budget, modifying when necessary to include agreed revisions to project scope; responsible for webtime/finance codes; drives results in alignment with business objectives. Provide training and coaching to develop and enhance the knowledge, performance and skills of team members
Provide input for the preparation of assigned project work plans and timelines; executes to established standards and processes. Peer review of client deliverables. Provide guidance around conducting analytical work for client deliverables. Has advanced understanding of data and compensation, and applies analytical judgment in preparing results, identifying potential trends. Has a strong understanding of the data, accurately interprets and analyzes data
BA/BS degree required; business degree preferred
Basic data analytics and knowledgeable of compensation surveys
Minimum 5 to 7 years of experience in project management, benefits, compensation, human resources, statistical analysis or related field a plus
Project management skills, communications skills (verbal and written), problem solving skills, team player in collaborative environment
Specific industry knowledge in defense, government agency or high-tech preferred
With travel up to 10%

Tech Lounge Analyst Resume Examples & Samples

A person who thinks, “How can I solve this issue effectively?”
A “roll up your sleeves” approach to work (we are building this function!)
A high degree of empathy and a willingness to bring all CPPIB users toward successful adoption of IT supported programs
Have personal interest in technology driving to learn new technologies
Personal behaviours are aligned to the CPPIB guiding principles and IT principles
Driven to make a positive difference within the CPPIB community
Approaches CPPIB staff in a friendly manner to build solutions for end users
Keeps track of the best in class solutions, tips and tricks
Finds an innovative way to collects and analyzes client survey feedback (on going)

Tech Svc Analyst Resume Examples & Samples

Creates and approves new raw material specifications, master batch records, change controls, deviations or other required documentation in support of manufacturing existing in-line products
Leads scale up strategies, and qualifies and transfers technologies/processes to other internal manufacturing sites, or externally
Defines and implements solutions for assigned tasks, balancing achievement of milestones with high quality standards
Provides technical leadership to manufacturing including but not limited to formulation or process improvements, formulation globalization, cost savings initiatives, and trouble shooting
Interacts with multifunctional teams (including Quality, Procurement, Product Development and Manufacturing) and the Technical Design Council to resolve issues as may arise during the manufacturing of existing products
Negotiates timeline commitments among other team members such that agreed objectives and timings for completion of activities are achieved. Rapidly communicates major changes to project plans to manager/director
Sets and refines individual priorities as necessary to remain focused on objectives and project milestones under rapidly changing circumstances
Explores and shares new scientific information, technologies, products and processes with the Science and Technology community. Builds awareness of developments outside of NBTY through attendance/presentations at trade associations or scientific meetings. Leads external collaborations with suppliers, academia and other professional bodies
Five or more years in the hands-on development and characterization of solid dose formulations, including tablet, capsules, liquids, soft gels and gummies or the equivalent experience. Proven scientific leadership skills with experience using scientific principles to improve or optimize formulations and manufacturing processes. Experience with laboratory activities, qualification processes, technology transfers, Quality by Design, and/or Operational Excellence tools
Strong laboratory and experimental skills, data analysis and written and verbal reports. Successful track record in the formulation of solid dosage products. Working knowledge of tablet presses, encapsulation, granulation and blending equipment. Must have excellent communication and problem-solving abilities, excellent organizational, and interpersonal skills. Ability to interact well in multifunctional teams, and in fostering a team approach to achieving project goals. Good project management skills. Ability to communicate and collaborate with external partners and scientific experts

Analyst, Tech Svcs Resume Examples & Samples

GE Viewpoint
Fuji ProSolv / Synapse CV
Any PACS imaging system for Radiology, Cardiology, Perinatology
GE / Philips / Samsung Modalities
DICOM
Image Transfer and Viewing in WAN environments
Bachelor’s degree in the Computer Science field and/or 5 years of industry related experience within the Healthcare setting with demonstrated knowledge of PACS imaging systems
3 to 5 years of networking, computing and business application systems integration, support, and maintenance
Strong, hands-on knowledge of supported servers, computers, routers, switches, and operating systems
Enterprise level Active Directory management supporting Windows, Linux, Macintosh computing systems, GPO’s, OU’s and Domain Groups
Exceptional communication and leadership capabilities
WAN/LAN routing and switching protocols and safeguards to include Ethernet, Wireless 802.11X, VPN, MPLS, SFTP, FTP, HL7
High availability, failover and data integrity experience with mission critical business requirements

Analyst, Tech Svcs Resume Examples & Samples

Minimum of 3 years’ experience in resource management and staff scheduling alignment, preferably in a 24 x 7 operation
Minimum of 3 years’ experience in all aspects of employee management, including hiring, coaching, training, and disciplinary action
Working knowledge of infrastructure technologies, including networking, server-based operating systems
3+ years’ experience working with VMWare or other enterprise-level virtual solutions is a plus
Strong working knowledge of IP network architecture and routing protocols
Process and Procedure driven
Must have excellent skills in problem analysis and troubleshooting complex technical issues as well as trending recurring issues
Experience in monitoring solution administration
Experience working with multiple server hardware platforms, including Dell and HP

Tech Business Intelligence Analyst Resume Examples & Samples

Monitor the EMEA Tech business performance and work with senior analysts and advisors to identify areas of opportunity or potential risks to the business
Thoroughly present and justify relevant findings to stakeholders – Business Operations Leaders
Build, maintain and enhance the current reporting suite and KPIs - recurring or ad hoc reports focused on specific attributes, such as: pipeline, sales performance, revenue split, forecast, etc
Provide ad hoc analysis and reporting as requested by stakeholders and agreed with Business Operations Leaders
Work with other departments and corporate functions (territories, finance, audit and compliance) to accumulate intelligence and ensure sales tools and reports reflect accurate information
Support driving new business & sales processes. Enhance the related reporting methodology
Create and maintain role specific documentation
Historical data management and record keeping
Advanced Excel user – extremely competent in all aspects of Excel
Highly analytical and critical thinking
Excellent time management skills and organized
Strong reporting skills
Experience working in Business Operations, Reporting or Finance environment, preferably in a multinational organisation
Problem solving skills, ability to develop contingencies as required
Committed to delivering excellent service
Good relationship management skills, able to work across global teams
Ambitious, self-driven and proactive
Knowledge or experience with data mining and statistical methods
Bachelor’s degree in finance, business, accounting, or other relevant field
Knowledge of the Oracle organization
Experience in an international organisation
Use of Business Intelligence Applications is an advantage

CB Tech-business System Analyst Resume Examples & Samples

Requirements, or Agile stories format
Writing SQL statements
Writing Functional Requirement document
Writing technical documentation / technical specs a plus
Creating change control records / peregrine tickets / EURC requests as required
Experience with MS Office products including Excel and Access
Experience with TOAD and SQL Navigator beneficial
Experience with understanding of Relational and Dimensional Data Models
Ability to work with Business users to refine user requirements to produce clear and concise technical specifications to send to development teams
Experience performing in Manual test execution
Demonstrated ability to follow QA process and standards
Experience with automation tools i.e. QTP, VB scripting, BPT is a plus
Responsible for defect management including monitoring and reporting using QC/ALM
Experience in structured software development methodology (
Has experience in Waterfall, SDLC, Lean Agile, JAD/RAD, etc
Understanding of the Commercial Bank processing a plus
Comfortable working on multiple efforts simultaneously
Comfortable communicating to Stakeholders at all levels

Tech Central Senior Salesforce Analyst Resume Examples & Samples

Salesforce developer certification
At least 3 years of hands-on Salesforce.com experience
Experience managing Application support and maintenance
Referenceable examples of developing custom code for salesforce.com application
Experience in data migration and integration
Expertise on Salesforce.com APIs like SOAP, REST, BULK, and Streaming APIs
Knowledge of configuration management tools like Subversion and/or Git
Understanding of relational databases and data integration tools
Experience with programming languages such as SQL, JavaScript, HTML, Java, Apex
Strong English language communication, both written and verbal
Ability to work independently, as well as part of a team, on multiple projects