Analyst, Infrastructure Resume Samples
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Analyst, Infrastructure Resume Samples
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FH
F Huels
Florencio
Huels
187 Omer Hills
Boston
MA
+1 (555) 658 9589
187 Omer Hills
Boston
MA
Phone
p
+1 (555) 658 9589
Experience
Experience
San Francisco, CA
Bank Infrastructure Analyst
San Francisco, CA
Jenkins Group
San Francisco, CA
Bank Infrastructure Analyst
- Develop/maintain bank fee dashboards for senior management and for the larger banking/cash teams
- Provide cross-functional support for cash Management, accounting, and finance processes
- Establish Bank fee verification process for the regions where it does not currently exist
- Manage 822 & TWIST BSB (i.e. electronic bank services billing) projects globally
- Work with IT and business stakeholders as SME for product-related issues, from investigation through to resolution
- Prepare the monthly bank fee payment invoices after thorough verification, initiate the payment wires in the system and get them approved for final release to the banks
- Support acquisitions/divestitures and business restructuring activities and related data management tasks
San Francisco, CA
Infrastructure Senior Analyst
San Francisco, CA
Runte-Grimes
San Francisco, CA
Infrastructure Senior Analyst
- Monitor issues and provide management reports on incidents and problem management
- Maintain and develop relationships with the platform teams, and service providers to the VM platform
- Provide out of hours support for power maintenance activities, team moves, project implementations and network maintenance activities, etc
- Assist with execution and evidencing of periodic resiliency testing
- Security and patch management of the VMware components and related support tools
- Provide day to day technical support
- Provide out of hours support for the Virtual Infrastructure
present
Dallas, TX
Infrastructure Mgmt Senior Analyst
Dallas, TX
Swift and Sons
present
Dallas, TX
Infrastructure Mgmt Senior Analyst
present
- Answer the Operations telephone
- Check for new incidents and review monitoring tools and Data Centre health
- Accept and assess the incidents raised
- Accept and assess Change Control requests raised
- Accept and assess Service Requests raised
- Progress incidents, approved changes or service requests through to completion within service levels, resolving personally where possible and managing 2nd line support (internal expertise) and 3rd line support (supplier or external expertise)
- Implementation of approved standard change requests
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Northeastern University
Bachelor’s Degree in Computer Science
Skills
Skills
- Exposure to System P desirable
- Solid Background in Active Directory / DHCP / DNS / WSUS / IIS
- Experienced in managing and maintaining a Microsoft Windows server environment
- Hardware support (IBM / HP)
- AIX / Linux / Solaris skills
- Database Skills (Oracle / SQL)
- Windows clustering Experience
- Exposure to SAN Storage Support (XIV / IBM DS Platform / HP Storageworks / Netapp)
- Experienced in VMware Virtual Infrastructure support
- ISeries/AS400
15 Analyst, Infrastructure resume templates
Read our complete resume writing guides
1
North American Infrastructure Debt Analyst Resume Examples & Samples
- Financial modeling: primary responsibility for running and developing financial models in order to analyze project opportunities with guidance from the transaction team
- Deal assessment and execution: working with the team to assess and execute project investments. This will include conducting due diligence, financial review, preparation of presentation materials for investment committee, documentation review and negotiation, relative value analysis, etc
- Market research: including research on potential investments, policy, competitors, technology, comparable transactions, tracking competing deals in the market, etc
- Significant investment exposure on projects/deals
- Exposure to an experienced senior team with strong team values
- A collaborative and entrepreneurial work environment
- A strong brand in the fund management industry
- Highly proficient verbal and written communication skills with the ability to effectively prepare presentations, memos and other documents in a clear and concise manner
- Able to manage workload effectively and deliver quality work on schedule
- A keen interest in infrastructure debt investment
- Highly rated in their career to date
- Additional language skills apart from English are desirable but not a requirement
- Enthusiasm and commitment to working in a friendly, entrepreneurial, team environment
- Demonstrated research, analytical, and presentation-drafting skills
- Bachelor’s degree in engineering, finance, economics, mathematics/statistics, or a related field
- A minimum of two years of experience in Project Finance / Infrastructure
- CFA, CAIA, MBA or advanced degree a plus
2
Analyst, Critical Infrastructure Engineer Resume Examples & Samples
- Understand the engineering design and operational aspects of Critical Infrastructure Systems and equipment in order to be able to immediately recognize system issues and respond to operational and emergency situations
- Develop and ensure adherence to all appropriate standard operating procedures, method of procedures, and emergency response procedures established for the mission critical environments and systems
- Conduct routine and ongoing assessment of the infrastructure systems operations. Perform tests, rounds, and analyze data to assure the proper functioning of all equipment
- Manage the preventative maintenance procedures for all critical infrastructure systems
- Manage the Building Management System (BMS) and seek improvements in energy efficiency and operations
- Support the Edinburgh Facilities Manager in supporting the Edinburgh office
- Maintain the Computerized Maintenance Management System for all repairs and maintenance tasks
- Bachelor’s degree in Engineering, Facilities Management, or equivalent work experience preferred
- Five years of building engineering, electrical/mechanical systems responsibility, or related experience
- Strong knowledge of mission critical cooling systems, mechanical systems, and fire suppression systems
- Strong knowledge of mission critical power systems
- Knowledge of networking and data communications fundamentals and project management skills
- Position will be required to respond to infrastructure emergencies on a 24/7 basis
- Working familiarity with Microsoft Office, Outlook Auto Cad and Computerized Maintenance Management System (CMMS) software
- International and domestic travel will be required
- Candidate must be available for weekend work and on-call escalated problems
3
Infrastructure Mgmt Analyst Resume Examples & Samples
- 3 years of experience in supporting many versions of Windows operating systems
- Good communication skills and the ability to work and communicate with others
- VMware ESX build and support experience
- Disaster Recovery experience
- Cloud based environments
- Windows and ESX upgrades
4
Infrastructure Securities European Analyst Resume Examples & Samples
- A minimum of 3-5 years of specific experience in analyzing European Infrastructure or Transportation companies (gained through either investment / advisory work, equities research, funds management, or industry experience)
- Specific knowledge of, or experience with, European user-demand infrastructure assets preferred
- Experience in building and evaluating forward-looking models
- Strong analytical skills, including detailed and thoughtful financial analysis
- Strong level of drive and commitment
- Prior track record of working well within a team environment; and
5
Infrastructure Techonolgy Analyst Resume Examples & Samples
- Provide Level 3 support on issues escalated by Level 2 and other business support teams
- Testing and deployment of Service Packs, upgrades, and hotfixes
- Perform overall service and server availability checks and monitoring
- Develop operational processes and procedures in supporting the environment
- Perform pre and post server maintenance checkouts
- Proactively support services through continual service improvement
- Ensure compliance of solutions to regulatory standards
- Participates in team meetings and project meetings as needed
- Interface with various Support teams to ensure server availability and stability
- Participate on the weekend on-call support rotation
- Minimum of 3 - 5 years of IT experience with significant technical and operational experience in messaging products and services
- In-depth and hands-on knowledge of the following
- Minimal supervision / self-starter
- Must have strong ability to solve technical problems especially related to data flow and data updates
- Demonstrable collaborative and communications skills
- Expert knowledge of Microsoft Exchange 2007 and 2010
- Strong knowledge of Microsoft operating systems, Virtualization, SAN, Active Directory, monitoring products and backup applications
- Strong knowledge of ITIL or other framework
- Knowledge in archiving and email policy management
6
IT Infrastructure Systems Analyst Resume Examples & Samples
- Capturing project and operational tasks
- Non-technical analysis of I&O test/implementation plans and test cases
- Capture market research data to assist with and support SLA’s and technical initiatives to satisfy both management and end-users in the most cost-effective and efficient way possible
- Compile financial and technical specification data related to managing the technology and asset lifecycle
- Work across multiple IT and business groups, aligning internal team members and external stakeholders to effectively coordinate, arrange support services, system refresh logistics, and track progress of various activities
- Liaise with key stakeholders to conduct process reviews, perform system or product analysis from different angles and produce gap analysis
- LI-JH1
7
Infrastructure Project Analyst Resume Examples & Samples
- Work with management and partners to gather demand requirements, tracking order status against SLA’s and keeping PM’s informed of order status
- Data input for all hardware and software requirements; including but not limited to, myCompute, PRIME, iFET and SharePoint
- Identification of potential system/process enhancements
- Participate in high level business initiatives, assisting with all levels of metric reporting, assisting in the data needs to support any ad-hoc requests, and investigating ways that technology can be leveraged to improve the process
- Support the delivery of large scale project milestones and lead the delivery of defined items with the CB AIO Book of Work
- 3-5 years of Business Analysis or Project Management Experience
- Experience with MS Office products including Microsoft Project, SharePoint, Power Point and Visio
- Strong analytical skills in interpretations of data and identification of anomalies
- Comfortable working independently and within a team environment in a dynamic and challenging environment
- Ability to identify, research, and escalate critical issues
- A strong candidate will demonstrate proven ability to regularly communicate and work directly with Project Managers and GTI Partners
- Understanding of the Commercial Bank processing a plus
8
Domain Analyst Core Infrastructure Resume Examples & Samples
- Build strong data knowledge in the primary domain i.e. Core Infrastructure
- Support fellow Domain Analysts to strengthen additional domains
- Deliver compelling Technology Intelligence articles used to form actionable insights
- Build & Strengthen key relationships across Technology to support increased action resulting from Analytics & Insights
- Work with IT segments to perform data discovery and analysis to produce actionable insights
- Experience with data discovery & analytics
- Knowledge of processes associated with application solution delivery services and or portfolio management
- Working knowledge of reporting tools, methodologies & frameworks
- Experience in contributing to strategy for achieving organization change
- Strong critical thinking- ability to decompose complex issues into manageable pieces
- Experience supporting a highly complex, multi-tier environment
- Highly flexible and able to quickly adapt to changing priorities. Demonstrates leadership qualities, comfortable working in a fluid, changing environment
- Innovative, flexible and not afraid to take calculated risks
- Diligent and resourceful in research and information gathering
9
Infrastructure Management Senior Analyst Resume Examples & Samples
- Diagnose and resolve hardware or software issues as needed
- Apply software patches and updates as part of a scheduled maintenance routine
- Maintain and monitor data backups for disaster recovery operations
- Perform daily system monitoring, verifying the integrity and availability of all server hardware, system resources and key processes
- Perform user access audits as part of a monthly or quarterly routine
- Participate in on-call rotation duty for critical production issues
- Contribute to new system deployment projects
- Conduct quarterly and annual Payment Card Industry Data Security Standard (PCI DSS) assessments
- Conduct monthly quarterly and annual Xerox Security assessments
10
Infrastructure Serv Supp Analyst Resume Examples & Samples
- Performing capacity analysis of all network resources including circuits, network equipment, layer-four ports, applications, and by QoS
- Working with Tier-3 Operations and Network Engineering on data forecasts and bandwidth upgrades
- Conducting analysis identifying trends and patterns that allow optimal data flow
- Identifying cost saves of unused and/or low-volume paths
- Performing various tasks related to traffic measuring and reporting on said links
- Supporting Network Operations, Engineering and other groups, as needed
- 1-2+ years experience in a network capacity management or Telecom business analysis role
- Bachelor of Science degree, preferably CIS or EE, and/or experience
- Proficient using Microsoft Excel
- Basic understanding of Data Networking and Telecommunications business and concepts
- Basic understanding of SQL and databases (plus)
- Detail oriented, organizational skills
- Interpersonal skills and ability to work well with others
- Team player with a positive attitude and focus on business issues
- CCNP (plus, but not required)
- Practical packet analysis and network flows
- Experience with NetQOS, SevOne, and Endace (plus)
11
Tts-infrastructure & Channel Readiness Analyst Resume Examples & Samples
- Arrange trainings to the Channel and Implementation teams
- Drive the initiatives for MIFT reduction
- Plan and ensure operation readiness during project implementation
- Plan and participate in Post cutover production monitoring activities
- Effective partners with Product and Client services for the Channel and nterprise Services business
- Work with Client Delivery infrastructure for Channel and enterprise solution implementation Readiness
- Support Client Operations core infrastructure and technology investment (STaRS, IVR) and systems and process
- Through analysis, business requirements, testing and readiness activities for all new products, enhancements, and large transformation projects
- Ensures operational, service, self-service, commercialization and client readiness
- Serve as the point of contact both regionally and globally
- Bachelor Degree holder
- Post graduate degree would be an added advantage
- The candidate should have a minimum of 5-8 years banking experience preferably Cash payments domain
- Working knowledge of e-banking domains is preferred
- Knowledge of SDLC testing cycles and process risk and controls is preferred
- Articulate, with strong communication skills both written and spoken
12
Senior Telecomm Analyst, Infrastructure Resume Examples & Samples
- Serve as program manager for telecomm projects and initiatives, leading the development and oversight of future state designs, including technology, solution, information, and business architecture
- Analyze the current business and technology environments to detect critical deficiencies and recommend solutions
- Conceptualize, design, communicate, and set standards for business-wide IT infrastructure
- Oversee the management, direction, security, and implementation of identified telecomm changes and operational processes
- Partner with shared services, WHQ, and SAS teams to drive compliance across all telecomm areas
- Drive change management processes throughout organization. Align with shared services, WHQ, and SAS teams to implement common standards and ensure delivery
- Provide technical leadership for the planning and direction of major technology adoption and deployment with enterprise-wide impact
- Develop peer, cross-functional and cross-business relationships to maximize best-practice sharing and team effectiveness
- Keep up to date with emerging technologies and promote their use
- 10-15 years of experience in roles spanning telecomm and infrastructure
- Degree in Information Systems, Computer Science, or related technical discipline
- Avaya, Cisco, Siemens or Unify voice and contact center certification(s)
- Excellent written and verbal communication skills and ability to interface and influence at all levels in the organization
- Demonstrated ability to excel in a global matrix organization
- Proactive and high energy
13
Infrastructure EUT Analyst Resume Examples & Samples
- 3-5 years of technology experience, specifically an infrastructure understanding of EUT
- Results-oriented / delivery focused; ability to deliver high-quality results under tight deadlines
- Must have strong verbal and written communication skills with proven ability to regularly communicate and work directly with Project Managers, Infrastructure Managers and ancillary teams
14
Risk Analyst With Critical Infrastructure Resume Examples & Samples
- Evaluate and quantify the risk level of a given event and its probable occurrence within or during a specific period of time, or under selected conditions. (For example: catastrophic flood surge or terrorist attack within “x” years
- Determine how best to deploy equipment assets and personnel resources, to targeted hot spots (CI/KR, high crime areas, etc.)
- Organize logical, systematic information and data search methodology and report format as required for various assessment activities
- Determine best practice for compiling, prioritizing, collating, and evaluating information gathered
- Analyze information and data retrieved to conduct investigative studies
- Prepare detailed quantitative and/or qualitative terrorism and natural hazards risk planning reports and course of action recommendations as required
- Review analytical models presently utilized by the agency
- Identify and submit process change and improvement recommendations for best practice research methodologies as appropriate
- Develop and maintain liaise position with local, state and federal officials (law enforcement (“LE”) / Infrastructure Protection Planners (“IPP”), Office of Emergency Management (“OEM”) leadership) and private sector officials to discuss mutual CI/KR risk issues
- Facilitate collaborative work on major state and regional risk assessment studies
- Train subordinates such as intelligence and / or risk analysts to improve skill levels. Evaluate effectiveness of subject trainees over the designated training period
- Prepare various reports and analytical studies on reviewed intelligence information and post impact analysis. Reports and studies will contain findings, conclusions and recommendations for operational briefings and / or oral presentations
- Testify as a risk analysis expert witness before various types of legal forums or hearings
- Identify, validate and attend pertinent seminars and course studies on intelligence gathering, risk analysis and other various types of specialized areas
- Maintains the integrity of classified and sensitive records and files
- Facilitate and coordinate functional team preparedness and planning efforts between key partners/stakeholders
- Identify analytic tools and historical data to calculate worst probable threat (“WPT”), vulnerability and consequence scenario(s) including the likelihood of a terrorist act or attack, natural and/or technological disasters affecting CI/KR in New Jersey
- Translate WPT into quantifiable, measurable risk data
- Support joint Homeland Security and Preparedness Critical Infrastructure Protection and (US) Department of Homeland Security projects
- Facilitate Homeland Security and Preparedness Critical Infrastructure Protection and the (US) DHS Protective Security Advisor (“PSA”) project collaboration
- Coordinate joint threat risk assessment with the Homeland Security and Preparedness Analysts, PSA, USDHS Intelligence Analyst and Homeland Security and Preparedness Critical Infrastructure Protection staff
- Support and/or develop technological event and natural disaster risk assessment for State Fusion Center and Homeland Security and Preparedness Critical Infrastructure Protection preparedness projects, in addition to identified state critical infrastructure sector(s) and facilities
- Calculate risk plus threat of possible/probable international hazards
- Minimum of three (3) years of experience in Critical Infrastructure Protection (“CIP”), and quantitative CI/KR risk analysis
- Ability to obtain confidential clearance
- Proven ability to accurately convey complex report data and concise support detail to executive and management personnel
- Demonstrated skill with Qualitative Relational and Quantitative Matrix Risk Analysis Models
- Documented ability to accurately assess, quantify and rank multiple risk factors
- Display accurate projection / predictive capabilities to successfully measure likelihood and extent of harm for targeted threats
- Exhibit expertise in the identification and assignment of accurate mitigation value(s) for key intervention strategies
- Proven capability to testify as a risk analysis expert witness before various types of legal forums or hearings
15
Infrastructure Mgmt Senior Analyst Resume Examples & Samples
- Answer the Operations telephone
- The first point of contact and problem determination for service support activity working as an extension of the Service Desk team, in taking OOH support calls from Clients, logging these and resolving or escalating the problems as appropriate
- Check for new incidents and review monitoring tools and Data Centre health
- Accept and assess the incidents raised
- Accept and assess Change Control requests raised
- Accept and assess Service Requests raised
- Progress incidents, approved changes or service requests through to completion within service levels, resolving personally where possible and managing 2nd line support (internal expertise) and 3rd line support (supplier or external expertise)
- Implementation of approved standard change requests
- Raise, managed P1/SEV1 events following the major incident management processes including sending of text alerts ensuring that all critical incidents and outstanding issues are handed over between shifts
- Keep affected Client(s) updated with progress as required
- Notify client and/or management team of any delay or possible delay to normal service
- Review outstanding incidents or requests in L1 – Operations queues providing incident summary updates
- Report on 3rd party supplier performance, responses to incidents within service levels
- Manage incidents and incident recurrences (problems) to minimize their impact on the business and users, escalate recurrences of serious incidents for priority permanent resolution
- Conduct risk analysis on incidents; escalating as appropriate quickly and efficiently
- Maintain a list of required 1st line skills and personal capability. Identify training needed to close the gap
- Early identification of when 2nd line or 3rd line (supplier) involvement is required and escalate appropriately
- Form part of the 24/7/365 Operations team support rota
- Ensure cover is scheduled for personal absence - lunch, sickness, holiday, etc
- Manage the operations daily processes, hand over sign off and daily task list
- Maintain technical support documentation, SMM , SharePoint or Operations portal knowledgebase sharing details of fixes for common incidents within the team
- Update support documentation for approval by management where appropriate
- Any other task or activity as may be reasonably expected within this job role, as assigned by your manager
- Experienced in managing and maintaining a Microsoft Windows server environment
- Solid Background in Active Directory / DHCP / DNS / WSUS / IIS
- Experienced in VMware Virtual Infrastructure support
- Hardware support (IBM / HP)
- AIX / Linux / Solaris skills
- Database Skills (Oracle / SQL)
- Windows clustering Experience
- Exposure to SAN Storage Support (XIV / IBM DS Platform / HP Storageworks / Netapp)
- Exposure to System P desirable
- ISeries/AS400
16
Infrastructure Project Analyst Resume Examples & Samples
- Assistant to the Software Project Manager and Program Manager
- Responsible for scheduling and documenting weekly status meetings, phase reviews, design reviews, code reviews, requirements reviews, defect tracking, and other project duties based on the project scope. Utilizing CMMi Level 4 processes
- Responsible for the Configuration Management activities that establish and maintain the integrity of a project’s work products throughout the project's life cycle. Involves identifying the configurations of the project work product at given points in time, systematically controlling changes to the configurations, and maintaining the identity and traceability of the configurations throughout the life cycle
- Responsible for steering change requests through the evaluation process, reviewing, monitoring, verifying and closing all requests that are submitted during a project
- Coordinate project schedule and compliance activities
- 6-8 contract compliance audits per year requiring generation and analysis of extensive project documentation
17
M&A Analyst Power, Utilities & Infrastructure Resume Examples & Samples
- This is an ideal opportunity for an Analyst 2 to join an established Power, Utilities & Infrastructure Corporate Finance franchise within a leading European bank
- The candidate will receive a well rounded perspective of the development of global financial services in this position, and will be joining an award winning team in a hard working but friendly atmosphere
- This is an excellent opportunity to join a firm with business successes throughout recent years having advised premier utilities, the largest infrastructure groups, top tier financial sponsors and governments
- The position will be based in London within the Power, Utilities & Infrastructure Corporate Finance team which includes a diverse variety of nationalities like French, Italian, Spanish, Austrian and Swiss
- The candidate will be focusing on Power, Utilities & Infrastructure sectors across different geographies and will be involved in M&A and ECM origination and execution
- Work in live deals supporting transaction execution
- Assist in marketing efforts to originate new transactions
- Research market and sector trends
- Identify potential acquisition, disposal targets or JVs
- Prepare strategic, operational and financial company analysis
- Build long-term business plans usually including complex regulatory regimes
- Prepare operational and financial models to support negotiations
- Elaborate sophisticated valuation analysis comprising DCF, DDM / IRR analysis, as well as multiples of trading comparables and precedent transactions
- Help develop transaction structures
- Collaborate with other product teams (acquisition financing, leveraged financing, project financing, ECM, DCM and rating advisory) as well as country teams (France, Germany, Italy, Spain, CEE, Turkey, USA, etc)
- Ability to manage and train our pool of off-cycle 6-month interns
- Prepare client presentations
- Attend client meetings both in origination and execution of transactions
- Respond to client enquiries and prepare supporting analyses
- Keep up to date about M&A, equity and debt related topics in the industry
- Strong financial acumen and understanding,
- Sound accounting knowledge,
- Solid understanding of valuation methodologies and their application,
- Advanced financial modelling skills are essential,
- Accuracy and reliability in work production with rigorous attention to detail,
- Efficient and resourceful in data mining and information research,
- Ability to work autonomously,
- Good team player,
- Leadership skills,
- Excellent communication skills,
- Ability to multi-task,
- Good time management and organisational skills,
- Strong commitment to the job, hardworking and the ability to deliver under demanding conditions,
- Proficiency in the usage of Microsoft Office products (especially Excel and PowerPoint),
- Insightful, reasoned and self-starter
- Currently working in investment banking / corporate finance or M&A role,
- Previous experience within the Power, Utilities or Infrastructure space would be advantageous,
- Relevant transaction experience would be advantageous
18
Public Key Infrastructure Protection Analyst Resume Examples & Samples
- Support Subject Matter Expert in PKI technologies including security controls, configuration and management
- Achieve excellence in the logical security protection of the PKI environment and services
- Estabilish on-gong performance management, reporting and stakeholder engagement as necessary
- Working in conjunction with Segment/Function teams to identify the need for change to improve effectiveness, cost efficiency, and address gaps due to new & emerging threats
- Support the necessary change processes by conributing to risk and business cases; establish initiatives and projects for change and provide leadership and coordination of these activities
- Work closely with the BP Security Operations Centre (SOC) and Computer Emergency Response Team (CERT) professionals who monitor for and respond to serious cyber intrusions and assist in investigation activities across Digital and Group Security teams. Drive close working relationships with service delivery teams and Digital Secuirty & Risk teams to effectively respond to global incidents
- At least 3+ years’ experience in PKI security or PKI operations position
- Track record of running agile security operations and innovative security in a large multinational organization
- Strong influencing and stakeholder management skills to ensure effective change management across the segment / function
- Ability to understand the business context and technology manage uncertainty and apply appropriate solutions in response to differential risks and needs
- Strong skills to work within a high performing team of experts
- Ability to apply risk based decisions balancing cost/opportunity and risk
- Strong communication skills, both written and verbal, to communicate effectively across a wide range of stakeholders. Proven ability to explain security issues in business language and business issues in security language. Ability to articulate and communicate intelligence on adversaries, campaigns and threats facing BP
- Ability to inspire engagement in people through leading by example and cultivating a culture of transparency and staff influence
- Capable of producing high quality output with a strong focus on attention to detail
- Proficient knowledge of good security practice including: ISO 27000 series, IT Security compliance issues, and/or security techniques and technologies in use within BP
19
IT Infrastructure Expense Management Analyst Resume Examples & Samples
- Validate invoices as they arrive from the vendor
- Input invoices into expense management system
- Allocate charges to appropriate departments/cost-centers and acquire invoice payment approvals as specified in McAfee policies
- Report on Cost by Location and Product Monthly
- Ability to maintain data by product/vendor and determine what invoices are currently due, outstanding allow accurate forecasts of costs
- Able to complete work without significant direction
- Able to organize work effectively and complete in a timely fashion
- Excellent understanding of Telecommunications invoices from major and minor providers both domestically and globally
- Excellent understanding of data center invoicing practices and terminology -Data Center (Power, Space & DC billing strategies)
- Excellent numerical and analysis skills
- Ariba procurement systems
- AT&T Premier Business Portal and associated devices and service plans
- Verizon VEC Portal and associated devices and service plans
- Data Center Vendor Portals
- Accounting principles including accruals
- Good strategic planning, project management, organizational and time management skills to handle multiple complex enterprise-scale complex projects simultaneously
- Excellent communications and presentation skills and candidate must have the ability to communicate with internal/external customers, vendors, management etc. in both formal and informal situations
- Strong interpersonal skills needed to team well with peers, customers, project managers, and vendors
- Previous deep-level troubleshooting experience in an Enterprise IT environment
- Product closed-loop feedback into vendor organization on product performance and supportability
- Flexibility to work off business hours shifts (especially during initial onboarding)
20
MYS Ctsm Pg-infrastructure Channel Readiness Analyst Resume Examples & Samples
- Responsible for Channel Operational Readiness in Region
- Manage and track Channel Platform changes for Commercialization
- Manage migration of Clients from Legacy plat form to Next Generation CitiDirect Plat forms
- Work closely with product, service and processing team to understand the area for process improvement, STP improvement, customer call reduction and client experience optimization
- Effective partners with Product and Client services for the Channel & Enterprise Services business
- Work with Client Delivery infrastructure for Channel & enterprise solution implementation Readiness
- Support Global Payments and receivables Process
- Bachelor Degree holder. Post graduate degree would be an added advantage
- The candidate should have a minimum of 2-3 years banking experience preferably Cash payments domain
- Knowledge of SDLC testing cycles and process risk & controls is preferred
- Responsible, organized, responsive and able to multitask under pressure
- Good Leadership ability and work in a team environment
21
Analyst, Infrastructure Engineer Resume Examples & Samples
- Interact with technology partners to determine business automation needs
- Develop code that ties together the components of infrastructure and enables automation whenever possible
- Develop core knowledge of technology within the team and provide innovative recommendations to improve the process
- Provide technology partners with ongoing system guidance; acts as a troubleshooter
- Understand key security technology and how to implement
- A College or University degree and/or some relevant work experience in programming, systems analysis and business system design experience
- Functional / Industry Knowledge such as programming, debugging and testing systems to maintain computer programs
- Operating systems skills (desired, but not required)
- Analytical and problem solving skills for troubleshooting
- High flexibility and adaptability to change
22
Infrastructure Technologies Analyst Resume Examples & Samples
- Designing, developing, evaluating and testing new technologies, tools, procedures and processes in order to support the development, evaluation, and planning of operational capabilities
- Recommending future development opportunities to maintain and improve computer systems and services
- Designing, developing, evaluating and testing new technologies, tools, procedures and processes by building proof-of-concept or lab trials
- Evaluating the performance of existing computer systems, planning and directing upgrades and improvements, troubleshooting problems and resolving issues
- Providing expertise to support the resolution of problems affecting IT systems and services
- Supporting existing hardware and software systems
- Designing new systems and system upgrades by determining project feasibility, establishing cost versus benefits, assessing the impact to all stakeholders and identifying resource requirements
- Liaising with IT stakeholders including senior managers and executives, partners and external vendors to resolve issues and develop action plans
- Analyzing user requirements, clarifying scope and function with stakeholders and recommending improvements by conducting research and feasibility studies
- Ensuring that CSIS systems adhere to appropriate policies and directives of the federal government, the Service, and other policy centres
- Keeping abreast of new technology and understanding the evolution of the telecommunications industry and services in order to identify and evaluate new and future industry hardware and software
- Participating as a technical advisor in inter- and intra-divisional projects and strategic planning initiatives
- Experience in designing, implementing, operating, configuring or troubleshooting in a multiple-site environment, any one (1) or more of the following
23
Infrastructure Mgmt Senior Analyst Resume Examples & Samples
- Certification on ITIL V3 Foundation
- Building Trust
- Contributing to Team Success
- 4-5 years of relevant experience in Exchange with multiple sites
- Good technical knowledge on MS operating system (Windows 2000, 2003 & 2008)
- Provide tier three troubleshooting support of Lync issues; investigate user escalation calls, finding optimum solutions for both users and the company
- Perform scripting administration tasks and reporting using Powershell or other scripting technology, developing scripts for automating processes within the environment
- Represent the department to other groups in the company and with external vendors. Facilitate and/or coordinate interactions with these parties as needed to deliver results
- Take ownership of the most complex Lync issues and work to resolution and root cause identification
- Provide on-call support for the Lync environment
- Participate in weekend maintenance activities, as required
- Assess and perform systems utilization and headroom reports to assist in troubleshooting and performance tuning
- Create and maintain appropriate documentation on the Lync environment
- Assist in defining and coordinating team projects and activities
- Help ensure team performance meets or exceeds defined Service Level Agreements
- Analyze new technologies and advise management on suitability
- Maintain & perform periodic testing of disaster recovery procedures for the Lync environments
- Maintain and administer third party applications Create appropriate documentation for application deployment, configuration, and related processes
- Adhere to and help enforce change management and compliance processes
- Work with key business users to understand the business requirements and identify potential Lync solutions
- Other qualifcations include: strong knowledge of Microsoft Operating Systems, SAN, Active Directory, monitoring products and backup applications. Strong knowledge of ITIL framework (prefer ITIL v3 certification), project management, archiving and email policy management
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Infrastructure Senior Analyst Resume Examples & Samples
- Expertise in Cisco routing and switching technologies
- Experience managing external partners and vendors
- Experience in Cisco wireless, controllers, access points and ACS
- Experience working with network monitoring tools Solarwinds and Cisco Prime
- Experience utilizing packet capture software like Wireshark to isolate complex network issues
- Excellent knowledge of DHCP, DNS, IAS, NPS, Active Directory
- Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
- Fluent English is required
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Analyst, Infrastructure MAC Resume Examples & Samples
- Assist with the implementation and enforcement of policies and procedures associated with software asset management
- Respond to standard requests for software license allocations and purchases
- Assist with the monitoring, reporting and management of software compliance for the enterprise
- Assist with the management and maintenance of inventory of company software assets with the Eracent tool
- Use reporting and analysis tools to assist with cost analysis and compliance
- Monitor software licenses for compliance with company policy/license agreements
- Track and maintain software licenses through Eracent and report variances of non-compliance to management
- Assist with the comparison of licenses against audits to ensure the company’s legal compliance
- Familiarity with Software Licensing and Compliance Concepts Preferred
- Proficient with MS Office (Excel, Word, Access, PowerPoint)
- Conceptual / Critical Thinking
- Decision Making / Judgment / Problem Solving
- Flexibility / Adaptability
- Individual Planning & Organization
- Influencing / Relationship Building
- Innovative Thinking
- Results Orientation / Accountability
- Service Focus
- Teamwork / Interpersonal Skills
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IT Infrastructure Risk Analyst Resume Examples & Samples
- Reviewing infrastructure of systems to make sure we comply with internal and external security standards, as well as best practices
- Scoping reviews and scheduling penetration tests where required
- Gathering information by obtaining documents, tests and interviews
- Documenting reviews via Security Assessments, explaining any findings and recommendations
- Managing relationships with stakeholders, including senior management
- Strong IT security knowledge at degree level
- An understanding of risk assessment principles
- The ability to explain complex technical risk principles
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Infrastructure Senior Analyst Resume Examples & Samples
- Maintain the health status of all infrastructure components required to support the virtual platform
- Build and enhance Virtual infrastructure components to provide a cost-effective solution
- Security and patch management of the VMware components and related support tools
- Provide day to day technical support
- Proactive capacity management of the VM platform
- Maintain and develop relationships with the platform teams, and service providers to the VM platform
- Monitor issues and provide management reports on incidents and problem management
- Ensure all activities are compliant with security and regulatory requirements
- Provide out of hours support for the Virtual Infrastructure
- Responsible for Virtualization Technology Design/Engineering/Testing/Configuration
- Support of global/regional/local project management and system implementations
- Software and hardware maintenance, procurement and installation
- Engineer virtualization solutions for automation, orchestration ( on-premises and multi cloud )
- Handle 24*7 on-call standby support if necessary
- Excellent “hands on” working knowledge of VMware technologies, Inc. VMware vSphere 5.x, 6.x and vCenter
- Experienced in managing multi-host enterprise class Virtual infrastructure using VMware technologies including HA clusters, DRS, storage and network subsystems
- Working knowledge of vRealize Automation/vRealize Operations and IaaS systems
- Working knowledge of vCenter Orchestrator / vRealize Orchestrator
- Programming experience with PowerShell, Power CLI, JavaScript
- Knowledge of HP ProLiant servers. HP Blade technologies and HP Virtual Connect an advantage
- Excellent knowledge of Dell R7x class servers, Dell Blade technologies, FX2 an advantage
- Working knowledge of VDI implementations
- Knowledge of Citrix technologies, Inc. XenApp and XenDesktop
- Knowledge of cloud technologies such as Azure, AWS, vCloud Air
- Strong experience of Network / server monitoring and capacity planning tools
- Strong knowledge of networking technologies (DNS, VLANs, subnets, routing)
- Strong knowledge of storage solutions and connectivity (EMC, Dell, FC, iSCSI, NFS)
- Knowledge of major operating systems ( Windows Servers, Windows Clients, Linux )
- Knowledge of data security principles and security products ( firewall/proxy)
- Natural inclination to share knowledge and disseminate information throughout all project phases with particular attention to handover education
- A “Can Do” attitude and a high level of commitment to customer service
- Dynamic and flexible attitude with an ability to adapt to new requirements
- Ability to re-prioritise and organise rapidly to respond to changing business requirements
- Awareness of the impact of change to the business environment, and to support teams
- Ability to communicate technical issues in non-technical terms to business people
- Good documentation and presentation skills
- VMWare related certificate
- Experience with EMC XtremIO, ScaleIO and VSAN Storage
- Understanding of virtualised networking concepts and products, such as NSX
- Hyper-V / KVM or other Virtualization design/implementation experience
- Experience with Software Defined Storage/Hyper-converged
- Experience with AWS/Azure management
- Container/Docker experience
- Hybrid virtualization experience ( on-prem. & multi public cloud )
- Japanese speaking skill is a plus
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Infrastructure Management Analyst Resume Examples & Samples
- Operates data communication systems, including LANs and/or WANs
- Plans, designs and implements networked systems, including configurations, and supports/troubleshoots network problems
- Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system
- Designs, analyzes, plans, and modifies network components supporting customer communication implementation activities
- Develops and evaluates network performance criteria and measurement methods
- Prepares the analysis of the capacity needs for switching, routing transmission and signaling
- Conducts network architecture design, feasibility and cost studies
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Infrastructure Performance Analyst Resume Examples & Samples
- Analyze and improve processes and reports, e.g. fact book, run book, service management, etc., to describe the state of the IT Infrastructure landscape and performance
- Use standard infrastructure metrics to support Global Infrastructure Operations
- Create dashboards and executive summaries for senior leadership
- Participate in metrics standardization and automation projects in order to streamline and mature the reporting process and provide greater value and effectiveness to stakeholders
- Coordinate with Global Operations Management team in order to leverage and support the use of the standard metrics catalog which will act as a “one stop shop” for operational definitions and targets for common KPIs and measures used for reporting
- Deliver compelling insights by mining underlying data to proactively identify opportunities and risks and communicate that to stakeholders
- Use predictive analytics tools and techniques to forecast future operational events, trends, and possibilities
- At least 4 years of relevant work experience
- Ability to apply data analysis and reporting techniques to operational data
- Excellent attention to detail and passion for continuous improvement
- Flexibility to interact globally across time zones
- Ability to work well in a team environment and develop working relationships with multiple stakeholders
- High motivation and strong client focus
- Knowledge and experience with Database and Analytic tools and strategies
- Knowledge of SDLC (Systems Development Lifecycle Methodologies)
- Knowledge and experience with ITIL Processes
- Knowledge and experience with BMC Suite of tools to support ITIL processes
- Mastery of MS Office and relational database tools
- MSc Degree or BSc Degree or equivalent in Business Engineering, Economics, Computer Science or Computer Science Engineering
- Excellent presentation & communication skills
- Individual must demonstrate a high level of business acumen; ability to get along well with diverse personalities—flexible
- Able to maintain both a short and long term vision around business trends and strategies
- Can think big picture and also demonstrate an ability to be detail oriented; anticipate and know when to get into the details
- Fluent in English, in both oral and written communication
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Analyst, Infrastructure Services Resume Examples & Samples
- Configures and enhances software solutions that bring visibility to infrastructure activity, relationships and inventory
- Teams with Enterprise Architecture on the evaluation and selection of new solutions to meet the future state needs of infrastructure management
- Consults with server, desktop, network, database and application teams, to enrich and enable IT functions
- Demonstrates knowledge of infrastructure technologies and protocols, across multiple platforms, and in multiple levels of the technology stack
- Configures and enhances software solutions used for IT operations
- Provides services to enable the maintenance, health and protection of hardware and software assets
- Applies basic concepts, principles, and technical capabilities to perform routine tasks
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Mam-mira Analyst, Infrastructure Utility Team Resume Examples & Samples
- Have a 2:1 or above degree, in Business or finance
- Have at least 24 months experience at Analyst level in a similar role and organisation
- Have at least 24 months of asset management experience with infrastructure utility assets within Europe with significant demonstrable experience in M&A utility infrastructure transactions
- Conducted valuation analysis on potential M&A targets to assess their suitability for the business
- Conducted valuation DCF analysis as part of a M&A process to assess returns as well as running sensitivities to understand the potential downsides and upsides in ownership for the business
- Direct contact and management of financial, commercial, technical and legal advisers for the purpose of a M&A transaction
- Experience creating and presenting Investment Committee papers
- Experience creating and presenting Board papers
- Experience communicating with senior levels of portfolio companies
- Commercial understanding of current European Infrastructure markets including pricing and market movements
- Excellent communication skills, both written and verbal and an ability as well as experience with working within large teams of 30+ members on M&A transactions
- Have strong analytical/numerical skills and be comfortable working with spreadsheets to perform numerical analysis
- Be highly motivated, entrepreneurial, proactive and able to deliver against challenging targets
- Be inquisitive and keen to learn new skills both from those around you and through performing your role
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UT Digital Infrastructure Analyst Mobility Resume Examples & Samples
- Planning and implementing global mobility solutions to streamline end user experience
- Supporting the rollout of Apple’s Device Enrollment Program
- Integrate & test mobility platform with the latest collaborative technologies (O365, Yammer, Teams)
- Helping to create and maintain standard processes for mobile deployments, support, and applications at a global level
- Enhance and expand the use of the UTC Application catalog
- Work with supplier to translate existing mobility materials into multiple language formats
- Assist in managing enterprise level resources and partner resources as needed to keep projects on schedule and on budget
- Various project management duties that included utilizing SDLC policies for status reports and passports to Corporate HQ executive team
- Maintain security standards per internal policies
- Provide mentoring and coaching to less senior staff
- Complete complex tasks with minimal supervision
- Strong program and project management skills
- Results oriented with intense focus on success
- Good interpersonal and teamwork skills
- Good written and oral communication capability
- Demonstrate leadership and good judgment
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Infrastructure Investing Analyst Resume Examples & Samples
- Executing background analyses for investment theses
- Assisting in identifying, hiring and managing external advisors
- Previous experience in Private Equity/Infrastructure Fund is optimal. The ideal candidate should have 1 year of experience in a similar position
- Be proactive, with ability to take on a high degree of responsibility and to execute critical work streams with limited supervision
- Sector experience (Communications, Energy & Utilities, Transportation) is beneficial
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Avp-enterprise Infrastructure Capacity & Performance Analyst Resume Examples & Samples
- Advanced experience with distributed server capacity planning and performance management
- In depth understanding of distributed platforms (UNIX, Wintel) and multi-tier heterogeneous applications and architecture
- Practical knowledge of and experience with OS performance monitoring and data collection tools
- Experience with using for APM (CA Wily/App Dynamics); strong analytical and problem solving abilities
- Adaptable verbal and written communications skills that can present to both analyst and senior level teams
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Infrastructure Project Analyst Resume Examples & Samples
- Analyzes business and data requirements supporting application and infrastructure functionality and performance
- Builds understanding of business needs, how the systems are built, focusing on how the data is managed and used
- Prioritizes, scopes, estimates and manages the team(s) responsible for the development and implementation of engineering solutions
- Solutions Oriented Thinking: frequently anticipates problems and analyzes ways to mitigate the risk
- Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues
- Provides effective insight of production support operations including accurate problem identification, ticket documentation and customer/vendor dialogue
- Ensures information controls are in place across all environments
- Documents small-to medium-scale projects and delivers presentations with minimal supervision
- Dissects complex situations and refocuses on critical technology tasks
- Must have a high degree of technical expertise/professional mastery to recommend process improvements
- Is often consulted by peers and seen as the informal leader on tactical problems
- Develops small intra-team programs and must be proficient with project management software
- Works with the business and with other analysts to describe existing business processes
- Analyses business requirements
- Analyses requirements in a way that is unambiguous and clear
- Works with development teams to come up with designs that meet these requirements
- Coaches and mentors less experienced business analysts
- Basic resource management skills (e.g., planning, capacity)
- Understands infrastructure health monitoring via monitoring and management systems
- Works with problem management team to create knowledge articles
- Follows company standards and procedures including security and change control
- Responsible for analyzing information system incidents, to include coordination, root cause analysis and other problem solving activities
- 5+ years IT Project Management experience
- Strong Quality Assurance and Process Improvement experience
- Excellent Microsoft Excel and Business Objects skills
- Ability to compile data from multiple sources into single, coherent reports/charts
- Ability to extract reports from online sources and work within online data bases
- Data Quality skills
- Ability to review data from multiple sources, identify inconsistencies & resolve conflicts
- Data Analysis Skills
- Proficient in knowledge of business applications, data usage and word processing, data management tools and flow charting tools
- Able to understand the logic of code and to construct simple data queries
- Advanced business and data analysis, business process and application knowledge
- Knowledge of change management and business continuity
- Ability to review data from multiple sources, understand its meaning, determine trends and areas of concern
- Solid understanding and experience with Project Management delivery methods and tools
- Detailed knowledge of the Project Life Cycle is required
- Strong experience with Clarity, WRM, ITSM, Prime, ITPAM
- Experience and knowledge of Technology Infrastructure systems and solutions including SAN, NAS, Backup, Windows, Unix, Linux, AIX, and Virtualization
- Ability to persuade and influence is key
- Must have ability to be tactful yet assertive
- Strong collaboration and negotiation skills
- 5+ years experience interaction with mid level management
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Bank Infrastructure Analyst Resume Examples & Samples
- Understand and master bank products/services offered by the banks in American, European, Middle Eastern, African & Asian Countries, and analyze them from a pricing perspective
- Upload and analyze monthly bank fee data and verify the correctness of the data as per the negotiated price books
- Prepare the monthly bank fee payment invoices after thorough verification, initiate the payment wires in the system and get them approved for final release to the banks
- Perform monthly/quarterly allocation and charge-backs of bank fee to the businesses
- Perform account reconciliation and system update activities like SYNC & BIF on a monthly/quarterly basis
- Advise various GE businesses on bank products/services which could potentially reduce costs
- Establish Bank fee verification process for the regions where it does not currently exist
- Develop/maintain bank fee dashboards for senior management and for the larger banking/cash teams
- Support the Banking Infrastructure team on price negotiations and RFP implementations
- After a training period, utilize knowledge of one region’s banking pricing, GE business practices and available technology to develop "best practices"
- Manage 822 & TWIST BSB (i.e. electronic bank services billing) projects globally
- The candidate would need to have 3-5 years of experience in analytics, financial operations, reporting and must have a university degree
- Strong PC skills (Power Point, Word, Excel and MS Access)
- Proficient in spreadsheet and data modeling skills
- Excellent process execution, customer orientation and a strong sense of urgency
- Attention to detail and accuracy
- Experience in managing the banking services and analytics
- Demonstrated success in leading/delivering on projects
- Commitment for process execution & improvements
- Quality Training – Lean Six Sigma
- Technology streak – updated with latest technologies available for work optimization
- Knowledge Management – Track record of creating and maintaining knowledge
- Treasury software/s expertise
- Ability to effectively collaborate across geographical locations, businesses and functions to deliver on goals & objectives
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Bank Infrastructure Analyst Resume Examples & Samples
- Identify, investigate and resolve of Treasury Management System related issues
- Act as primary point of contact for business and Treasury stakeholders
- Support Treasury projects and initiatives (i.e. third party customer support, SWIFT and bank connectivity projects, ERP connectivity etc.)
- Support acquisitions/divestitures and business restructuring activities and related data management tasks
- Support disaster recovery and BCP-related activities and communications, may require flexible working schedule
- Work with IT and business stakeholders as SME for product-related issues, from investigation through to resolution
- Provide cross-functional support for cash Management, accounting, and finance processes
- Work with banks/counterparties and 3rd party vendors to address customer questions and issues
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It-infrastructure Analyst Resume Examples & Samples
- Must have several years experience supporting and administering CA Application Performance Monitoring (CA APM/Introscope)
- Must have several years of experience with Windows Server Administration
- Must be able to work well with project and support teams to understand requirements and provide feedback based on the capabilities of CA APM
- Must be able to work well with project and support teams during performance testing sessions and understand and explain the results
- Must have scripting experience (perl, shell, etc.)
- Must have general knowledge of UNIX based operating systems
- Proven experience working in a large 24x7 complex operations environment
- Must be able to assist during disruptions to restore service to various critical applications that are monitored by CA APM. Familiarity with other monitoring products and tools such as NetCool, SolarWinds and various BMC (BPPM, BCO, Remedy)
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Weblogic Infrastructure Analyst Resume Examples & Samples
- Systems Engineer (WebLogic Infrastructure Analyst)
- Provide WebLogic Infrastructure services for Global Ford Credit Java EE applications, including problem resolution for development and production environments
- Provide operational support such as restarts, script executions, production monitoring and Application Team requests
- Develop utilities, scripts and programs for improved application availability, maintenance tasks and monitoring
- Define and implement recommendations for tuning, service packs and parameters, based on performance and capacity
- SSL registration/renewing certificates
- Research and evaluate WebLogic, IHS and WebSphere Infrastructure components and assist with upgrades
- Create and maintain documentation for procedures, configurations and standards
- Provide Duty Analyst Support 24x7 via pager on a rotating schedule
- Core Business hours are from 8:00am to 5:00pm - May be required to work weekends, provide off hours support, and/or carry pagers
- 5+ years with WebLogic. Knowledge of Oracle WebLogic Application Server, UNIX/Linux, IHS/Apache Webserver, IBM MQ Series, WebSphere Application Server and shell scripting
- Excellence in Infrastructure and Production Support responsibilities
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Infrastructure Management Analyst Resume Examples & Samples
- Minimum 3-4 years in Virtualization products of VMware vSphere/ESX
- Minimum 3-4 years in Active Directory, Group Policy, Replication
- Experience in Tools like BigFix (Tivoli Endpoint Manager), MDT (Microsoft Deployment Toolkit) - Added Advantage
- Enterprise Backup Agents (Backup Exec, NetBackup, etc.)
- Other server management products like HPSIM
- Good knowledge on Documentation of process and procedures
- Knowledge of ITIL-based processes/procedures (Incident, Problem & Change management)
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Infrastructure Systems Analyst Resume Examples & Samples
- IT Systems and Desktop support in an ITIL environment
- Deployment of new applications and systems to the business as part of a project team
- Asset management
- Co-ordinating the procurement of IT assets
- Maintaining records associated with procurement
- Co-ordinating renewal of maintenance and software license agreements
- Escalation point for complex incidents and requests from the Help Desk – particularly desktop and phone issues
- Maintaining user documentation and training material
- Assisting with the management of mobile devices and mobile phone services
- Assisting with the support of the Cisco telephone systems used by the business
