Ambassador Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the ambassador job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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M Treutel

Merritt

Treutel

881 Adrianna Brooks

Dallas

+1 (555) 480 7100

881 Adrianna Brooks

Dallas

Phone

p +1 (555) 480 7100

Experience Experience

Chicago, IL

Ambassador

Chicago, IL

Goyette-Prosacco

Chicago, IL

Ambassador

Demonstrates proficiency and works efficiently with computer, personal digital assistant (PDA), and printers
Provide Customer with all after-sale documents and/or paperwork as soon as possible following the purchase of a vehicle
Provides information and assistance to staff and visitors to promote safety
Working with the Project Manager and a cross-functional team, participate in implementation of Abbott solutions (post-sale),
Creates an environment, which encourages open communication throughout the department and keeps others informed
Ensuring the safe handling and care of workspace, equipment and food
Assist Customer with all Arbitration Claims and PSI Issues on vehicles purchased at multiple locations

Philadelphia, PA

Lobby Ambassador

Philadelphia, PA

Moen and Sons

Philadelphia, PA

Lobby Ambassador

Review data of the visitor statistics for both preregistered and walk-ins and make suggestions for improvement and efficient management of the lobby
Perform duties and special requests as assigned by management and client
Provide assistance to customers, employees, and visitors in a courteous and professional manner
Developing a familiarity with the building occupants for whom you are assisting
Balance workload; provide guidance and direction to team
Assists meeting and greeting VIP guests in cooperation with the Guest Relations Team
Participate in cross-training and be flexible to perform varying roles whenever necessary

present

New York, NY

Guest Services Ambassador

New York, NY

Schultz-Fisher

present

New York, NY

Guest Services Ambassador

present

Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance
Implement Workplace Services strategies and Guest customer support initiatives as directed from the Regional Workplace manager
Assist with overall maintenance of the organization - communicate any and all maintenance issues with building management in a timely and efficient manner
Work with and get direction from Supervisor, Guest Services to maintain and provide excellent customer service and support across our HQ urban campus
Perform other duties & special projects as assigned by the management team
Design, develop and execute India strategic communication program, communicate office wide via mail, chatter and newsletters at periodic intervals
Provide courteous and efficient service and if possible, try to comply with each and every guest request

Education Education

Bachelor’s Degree in Flexibility

Virginia Commonwealth University

Bachelor’s Degree in Flexibility

Skills Skills

Highly adaptable to different work environments including varying program sizes and level of sophistication
Excellent product and industry knowledge
Ability to communicate professionally and effectively
Excellent reputation as a clinician with strong diagnostic and a calm and rational approach to problem-solving
Strong solution selling and relationship building skills
Productivity: Demonstrate the efficient use of time and resources to accomplish goals with an attention to detail to ensure accuracy
Excellent communication skills
Excellent customer service skills
Basic sanitation and food safety
Modified diet knowledge

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Senior Ambassador Resume Examples & Samples

Degree holder in Banking, Marketing or Finance from established university (CGPA of 3.0 & above) or individual with extensive experience in related fields
Minimum of 3 years relevant experience in sales & customer service role with financial institutions or relevant service related industries
Added advantage if knowledgeable in consumer banking products such as credit cards, personal loans, mortgage, ready credit, etc
Passion in dealing with people, professional, polite and customer service oriented
Positive attitude, proactive and pleasant
Multilingual will be an added advantage
Comfortable with technology and changes
Possess own transport

Ambassador Resume Examples & Samples

Candidates with banking sales experience are encouraged to apply
Client focus, result and solution oriented
Passion in dealing with people, professional, polite and customer service oriented. Positive attitude, proactive and pleasant
Team player and able to rally the team
Articulate and has good interpersonal and communication skills
Able to work on retail shift hours, weekends and public holidays

WSJ Student Ambassador Resume Examples & Samples

Develop campus specific marketing strategy
Identify effective methods to reach students and professors
Communicate with campus representative on project and research statuses
Currently enrolled college student
Strong understanding of campus student body
Forward thinking of businesses in the digital age
Enthusiasm to work for a trusted news source

Ambassador, H Project Resume Examples & Samples

Consistently deliver exceptional customer service
Maintains sales and service goals and targets by creating a welcoming, engaging environment
Advocate H Project product offering to customers
Represent Holt Renfrew in community and humanitarian efforts that support global socially conscious and sustainable products and initiatives
Build a loyal client base by acquiring new clients and developing relationships with existing clients by promoting The H Project initiative and related products
Drive results for the The H Project by maintaining an expert knowledge of product offerings
Develop and maintain effective, professional relationships with store employees and management to share product knowledge
Monitor inventory ensuring balanced, saleable assortments for the brand/line and take action by reporting needs and feedback to management
Perform floor recovery, visual merchandising, price change, and related sales support tasks
Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
Resolve customer service issues and partner with selling management on any issues outside of guidelines
Attend department and all-store meetings
Entrepreneurial and has a demonstrated interest in Corporate Social Responsibility and/or sustainable products
Passionate and able to excite the client about the concept
Proven ability to achieve sales targets
Previous experience in a service or customer-facing role
Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
Be extraordinary
Drive performance
Celebrate successes

Ambassador, Holts Resume Examples & Samples

Dynamic and energetic, with personality and excellent interpersonal skills
Able to build rapport with others quickly
Highly collaborative; working with and through others in a team-oriented environment
Able to work in a fast-paced environment that requires a high degree self-motivation and ability to multi-task with minimal supervision
Lead with Passion

Ambassador, Holt s Resume Examples & Samples

Greet, welcome and engage new and existing customers at the store entrance as they arrive, as well as thank and invite customers to return as they exit
Maintain an expert knowledge of Holt Renfrew, store events and product offerings, provide information to customers as required, and partner with store management to resolve customer issues/complaints
Quick to anticipate and respond to customer’s needs, you will go above and beyond, whether it’s to arrange transportation or assist with the loading of purchases, etc
Build a rapport with regular customers as well as develop and maintain effective, professional relationships with store employees and management
Attend department and all-store meetings, and educational sessions including product knowledge and vendor seminars. You will also need to keep current with changes to team structures and employees
Maintain cleanliness standards in your work area ensuring no health and safety risk to employees or customers
Strong verbal communication skills
Able to stand for long periods of time and work both indoors and outdoors
High School Diploma/Theatre School
Previous experience in a service or customer-facing role within a luxury environment
Fluency in both French, English, and other languages preferred

Phone Ambassador Resume Examples & Samples

Answer in-coming calls related to all areas of the venue
Assisting customers by effectively communicating our product over the phone in a kind and friendly manner
Resolve customer problems promptly and accurately in a manner that will retain and promote customerloyalty
Update hot-line daily
Other various administrative duties may be required
Part-time Must have daytime availabilty Monday - Friday
Minimum one year in a customer service capacity
Working knowledge of computers (Excel, Word, databases)
Entry-level knowledge of restaurant and music hall operations, food preparation and restaurant reservation procedures
Written and verbal communication skills; time management skills
Ability to prioritize and organize and work in a fast-paced, high volume environment

Seasonal Service Ambassador Resume Examples & Samples

Reduce and control loss of merchandise through audits, training and education
Maintain a high level of confidentiality
Ability to communicate clearly and professionally with customers and coworkers

Bond No. Fragrance Ambassador Resume Examples & Samples

Building a teamwork environment
Demonstrate knowledge of store products and services and use this knowledge to build sales
Possesses drive, is goal-oriented, has an entrepreneurial outlook
Prior experience with managing a team
Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude

Ambassador Resume Examples & Samples

At least 1 year retail banking experience and knowledge of branch operations preferred
At least 1 year of customer services experience Problem solving skills are essential
Some Supervisory experience is preferred
Computer skills to include work in Windows based applications
College degree or relevant work experience is preferred

Citibank Berhad Kl-ambassador Resume Examples & Samples

Degree holder in banking, marketing or finance from established university (CGPA of 3.0 & above) or individual with extensive experience in related fields
Minimum 2 years of relevant experience in sales & customer service role with financial institutions or relevant service related industries
Added advantage if knowledgeable in consumer banking products such as credit cards, personal loans, mortgage, ready credit and etc
Passion in dealing with people, professional, polite and customer service orientedPositive attitude, proactive and pleasant
Enjoys challenges and problem solving
Multi-lingual will be an added advantage

Bond Ambassador Cosmetics Resume Examples & Samples

Set and achieve personal sales goals while supporting the goals of the team
Work as a team player to ensure each customer receives the best service possible Build and maintain strong vendor relationships to maximize business results
Knowledgeable and enthusiastic about cosmetic trends
Ability to quickly learn new procedures and processes
Strong organizational and follow-through skills

Jo Malone Ambassador Broadway Plaza Resume Examples & Samples

Consistently seek trend and product knowledge to act as an expert for the customer
Proven ability to set and achieve sales goals
Competitive drive and entrepreneurial confidence to succeed in a commission-based environment

Pavilion Ambassador Resume Examples & Samples

Conduct sales activities, in aisle, on your own and with peers. Participate in sales blitzes and other events
Sales and customer service experience in retail and/or financial industry considered an asset
Proven track record in sales, proactive selling skills
Comfortable approaching customers in the grocery aisle
Results-oriented individual who thrives on PROACTIVE SELLING in a retail sales environment
Possess outstanding communication and interpersonal skills
Must be outgoing, enthusiastic and confident to be able to handle repeated rejection effectively

Diptyque Ambassador Resume Examples & Samples

Greet customers in a timely, professional and engaging manner
Open new Nordstrom RewardsTM accounts as a means of building customer relationships
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment

Guest Service Ambassador Resume Examples & Samples

Provide customer service to students, faculty, staff, and external customers. Meet customer needs, offer options, resolve problems, and follow up with customers. Ensure full customer satisfaction without unnecessarily referring customer to other staff members. Maintain friendly, helpful demeanor
Identify and prioritize problems and issues related to service area. Perform research, offer solutions, options, and strategies. Refer to appropriate person or department as needed, and/or arrange for service. Gather data as necessary for related offices such as Financial Aid, Admissions, Student Conduct, and student issues using the University Information Systems. Track problem status until resolution is achieved. Maintain close contact with customer to give updates on progress toward resolution of issue or service request
Use information systems to input data, maintains databases, perform research for projects or issues, generate reports, etc
Study and maintain currency with all applicable policies and procedures, contracts, and related legal issues
Interpret terms and conditions of contracts, authorize change/exceptions to contract terms, and generate contracts or forms for distribution
Process applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintain quality/quantity standards. Verify contracts or forms for completeness and accuracy of information. Update and maintains all necessary records and/or logs
Train, schedules, assign, and prioritize workloads. Interpret operating policies and procedures. Ensure timely completion of department’s work. May lead student workers
Compile and update payroll and personnel information for department staff. Ensure data entry deadlines set by University personnel system and Auxiliary Services payroll department are met
Notify appropriate personnel in the event of an emergency. Maintain complete and accurate records of all student- or staff-related safety incidents
Provide services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receive key deposits and issue keys and/or maintain and balance a cash drawer on a daily basis. Assist in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends
Compose memos and letters based on knowledge of departmental and University policies and procedures. Compile statistical reports and studies as requested
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time
Benefits: dental and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contributions, child care centers and up to $50,000 housing subsidy. And because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Don’t believe us? Visitbenefits.usc.edu
Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network

Guest Service Ambassador Resume Examples & Samples

Working outside and spending a good portion of the day in the resort village and points of entry to the resort, as well as time on the mountain skiing/snowboarding, assisting the guests on beginner/intermediate trails
Carrying ski equipment for guests, meet and greets, information and guest assistance in parking, village, ski check and ski school locations, make reservations for guests, transporting guests, solving ski/snowboard swaps and resolving guest issues
Able to do the unexpected and "wow" the guests with quick thinking and superior guest service skills
Run group tours on Beaver Creek Mountain, such as Women’s Social Ski Tour, Golden Ticket and White Glove First Tracks
Assisting the lost and found department and information center as needed
High School Diploma - required, college degree - preferred
Must be a level 7 or higher ski or snowboard ability – required for Level 2 Ambassadors
Previous experience working a front line or guest facing position - preferred
Must be able to carry and assist guests with ski equipment and other items constantly throughout shift – required
Previous experience solving guest issues or problems - preferred
Must be able to work outdoors in all mountain winter weather conditions - required
Must be able to lift and carry 60lbs - required

Build Ambassador Resume Examples & Samples

Attend live BUILD interviews as an audience member
Promote BUILD series by tweeting, posting and updating through various social media platforms
Curate thoughtful questions to ask guest speakers
Write brief articles that may potentially be published on the BUILD site
Support with ad hoc requests in the physical production of BUILD

Lead Guest Service Ambassador Resume Examples & Samples

Working outside and spending a good portion of the day in the resort village and at points of entry to the resort, as well as skiing/riding on the mountain in order to assist guests on beginner/intermediate trails
Carry ski/snowboard equipment for guests, meet and greets, provide information and guest assistance in parking, village, ski valet and ski school locations; make reservations, transport guests, solve ski/snowboard swaps and resolve guest issues
Work in the lost & found/ information office and Ski Valet as required, and support White Carpet Club operations as needed
Responsible for daily operations and leading a team. Assist Supervisors with duties such as staff training and coaching, scheduling, morning meetings, and other tasks as assigned
High School Diploma - required, College degree - preferred
Must be a level 7 or higher ski or snowboard ability – required
Leadership or staff management experience - preferred
Must be able to carry and assist guests with equipment and other items constantly throughout shift – required
Knowledge of Beaver Creek Mountain – highly preferred
Able to pass a MVR check to drive a company vehicle - required
Must be able to stand for up to 8 hours during a shift without sitting - required
Must be able to lift and carry 50lbs - required
Must be able to speak, read, write, and understand English - required

Home Energy Ambassador Resume Examples & Samples

Conduct home energy assessments in residential homes, entering attics, basements and crawl spaces
Install instant savings measures such as compact fluorescent lamps, showerheads and other energy savings devices
Complete detailed and accurate data collection and measurements and enter the data in the utility computer program. Reports should accurately describe activities in the field and assist in monitoring progress towards program goals on customer participation and the completion of eligible projects
Interact with homeowners and tenants, answering questions regarding energy efficiency and recommend next steps
Promote and encourage adoption of energy saving measures recommended in the home energy assessment
Provide or refer customers to technical, administrative and financial assistance
Contribute to the evolution of program strategies and the design of program features and services
Contribute to the deployment of program marketing and outreach campaigns
Coordinate with or follow up on program Quality Assurance activities such as field inspections and customer surveys, as appropriate
Provide information to customers on available incentives and additional resources
Prepare summary reports identifying opportunities found during visit
Perform introductory tablet energy audit in a timely and efficient manner
Investigate main drivers of energy consumption in a given home
Troubleshoot comfort issues within the home
Attend community events such home and trade shows promoting and registering homeowners for the utility program
High School Diploma + 3 years related work experience, or Bachelor’s degree + 1 year related work experience
Experience promoting energy efficiency in the residential sector
Able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, installing light bulbs and showerheads, above head arm movements
Must have a clear and clean driving record
Certified RESNET HERS Rater, HESP or equivalent experience
BPI certified Building Analyst
Experience with energy modeling software
Understanding of building science applications or construction background
Excellent verbal, interpersonal and written communication skills
Outstanding analytical, writing, and communication skills and excellent interpersonal skills
Experience with the home improvement market in New Mexico (direct experience in production, administration or sales, or experience working with home improvement industry at a utility, public agency or non-governmental organization)
Knowledge of residential energy-efficient and renewable technologies

Overnight Service Ambassador Resume Examples & Samples

Conduct external and internal investigations
Assess and assist in emergency situations
Reduce and control loss of inventory through audits, training and education

Service Ambassador Resume Examples & Samples

Maintain an awareness of store, events and product knowledge in order to assist customers as
Assist customers with a variety of transactions providing a positive and friendly experience
Ability diffuse customer situations and provide resolution in a timely and effective manner
Demonstrate proficiency in all technologies used in the store environment and have ability to troubleshoot
Motivate others to adopt initiatives such as RewardsTM, MPOS, e-Receipt, and Customer Privacy
Build positive team relationships throughout the store to help inspire trust and team work to achieve desired results
Ensure the security and privacy of customer information
Nordstrom, other retail experience, or Customer Service experience
Ability to communicate clearly and professionally with customer and coworkers
High level of accuracy, attention to detail and strong problem solving skills
Strong computer proficiency for comfortable learning multiple applications

Lead Ambassador Resume Examples & Samples

Minimum of six months of retail visual experience
Skilled in VISIO, Adobe Illustrator and all Microsoft programs preferred
Part-time or full-time managerial experience preferred

Ambassador Resume Examples & Samples

High volume elite customer’s single point of contact for all buy transactions across all Manheim auction locations. Manages all processes behind the scenes from gavel to delivery of the vehicle to the customer
Partners with department managers, market sales team, all location Office positions, and Customer Service to ensure that all necessary transactions from vehicle sale to delivery for a designated major customer are completed and communicated.,
Provide Customer with all after-sale documents and/or paperwork as soon as possible following the purchase of a vehicle
Manage all title assignments and shipments to ensure they occur in a timely manner that meets the customer’s expectations
Manage transportation pickups for Customer once vehicles are ready to be released from locations
Assist Customer with all Arbitration Claims and PSI Issues on vehicles purchased at multiple locations
Advocate and coordinate Manheim post sale services for assigned customers
Assist Customer with any issues/concerns they have with specific vehicles and/or specific locations and work to get the issues/concerns resolved as quickly as possible
Build and maintain a relationship with assigned customer and ensure they are receiving the ultimate customer experience from the Ambassador
High School Diploma or equivalent required; some college preferred
1-2 years of previous management/supervisory experience or 2-4 years of customer service or sales support experience strongly preferred
Excellent communication (written and verbal) and interpersonal skills required
Ability to work in a high performance, fast-paced team environment
Solid computer skills, including ability to use Internet and MS Office effectively
Ability to adapt to and work effectively within a constantly changing environment
Ability to sit or stand for prolonged periods of time. Ability to perform repetitive tasks. Manual dexterity
Vision abilities required include close, distance and depth perception

Ambassador, H Project Resume Examples & Samples

Inspire with Service
Own it with Pride
Earn lasting Relationships

Station Ambassador Resume Examples & Samples

Represent the radio station(s) in a professional manner
Work within a team environment
Inform the public of special events or promotions happening at the remote or live broadcast
Other duties as assigned from time to time
A valid BC driver’s license and safe driving record
The ability to engage with clients, listeners and the general public
Broadcasting college or equivalent on air experience an asset but not required

Spotify Street Team-kth Ambassador Resume Examples & Samples

A Computer Science or IT student at KTH on the second, third or fourth year. You should have at least one year left of your studies, master's thesis excluded
An outgoing, humble, street smart, creative, social and networking personality. A self-starter that is used to taking initiatives and making things happen without being told
Experience from project/event management, such as within the Student Union, where you have been taking ideas from scratch to success. Your network among Chalmers students should be extensive
A fierce passion for technology and the ambition for a future career as an engineer at Spotify

Guest Service Ambassador Resume Examples & Samples

Collect parking charges if revenue control equipment is not in service or during special events as required. Process various parking transactions in a high capacity environment, working quickly and accurately with minimal supervision. Record and reconcile parking transactions. Must be able to perform mathematical transactions manually if POS goes down
Provide information, directions, and assistance to campus visitors using the parking facilities. Observe parking structure(s) and surrounding areas around gate entrance booth(s).Open/close lots or gate entrances for business and controls exits by revenue control equipment
Report problems, such as missing parking signs, equipment failure, needed repairs, and other general maintenance needs to supervisor and/or designated staff. Contact campus police to report vehicle or pedestrian accidents and other problems where DPS action is needed
Ensure necessary forms and supplies are available in the entrance booth/s, including appropriate revenue envelope, cash revenue and other monies from parking revenue is reconciled with MOD

Service Experience Ambassador Resume Examples & Samples

Be an expert in the store departments and services
Possess knowledge of the area in order to provide customers with information, directions and local recommendations
Maintain the general safety of customers, employees and the store
Perform monitoring and surveillance activities

Service Ambassador Resume Examples & Samples

A recognized Degree or Diploma with at least 2 years of customer service experience, preferably in Banking & Finance or Service-Oriented industry
Well groomed and immaculate
Excellent communication and interpersonal skills, with a customer centric mindset and the passion to meet people
A team player who is proactive, self-motivated and sociable
Have the ability to work independently as well as under pressure

Frank Ambassador Resume Examples & Samples

You like to talk to people and find out how you can help them! You’re confident, fun and very smart
Your friends really value your opinion, and you can influence and sell ideas when you truly believe in them
You’re known for your positive attitude and a high degree of initiative
You’re not worried about ambitious goals and targets
You relish the challenge
You're stylish, love gadgets and admire beautiful things
You think banks can do much, much better and want to create positive change
You hold a diploma, with a big passion for service, sales and people, and have some experience, we want you too

Grazie Ambassador Resume Examples & Samples

Responsible for identifying un-carded Guests throughout the property and off property as needed
Assist with all transactions at the Grazie Desks and with various floor promotions
Enroll guests into the Grazie Loyalty Program through mobile units and/or manual enrollments
Print and issue replacement Cards to guests
Must be willing to contact Guests for follow-up through phone calls or emails
Must be willing to perform additional responsibilities as assigned by the department
Consistent and regular attendance is an essential function of this job
Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form
Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts
Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards
2 years experience in guest service
Must have basic computer skills, and have an outgoing personality
Must be able to work in a fast-paced, busy, and somewhat stressful environment
Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines

Welcome Ambassador Resume Examples & Samples

Handling all the airport pick up requests and drop off when required
Project a first positive impression of the Hotel to arrival guests by extending a warm welcome and provide any required assistance with Luggage
Communicate with Head Concierge, Guest Service Manager and Duty Manager on shift and any other Department for VIP guests to be welcomed at the airport and ensure transportation is arranged
Monitor flight times and coordinate any changes with limousine service provider
Compile and maintain daily reports and constantly checking for any new bookings and changes
Inspecting limousines and monitoring of standards of all vehicles and drivers
Assisting and escorting arriving guest to the designated limousines and rooms
Assist departing guests in pre check in, ticketing and baggage clearance or lost baggage
Maintain a good relation with IHG Airport Representative office in T1 and other partners
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs
Attends to guest's complaints, inquiries and requests, referees problems to Supervisor or Duty Manager if he/she unable to assist
Is familiar with other InterContinental Hotels and Resorts so that guest indicating any next destination on the registration card can be "sold" an onward booking to another InterContinental Hotels
Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
Maintains exemplary deportment standards of behaviour and appearance and attitude as expected in a ICHG Brand
Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times
Rooming of guest
Assist in any other duties when required by the Guest Relations and Reception Team
Promotes Priority Club & Ambassador programs
If applicable - At least 1 year experience in a 5 star hotel property working in a similar role
Proficiency in speaking and writing English
Any other languages known would be beneficial

Universal Agent Ambassador Resume Examples & Samples

Knowledge of front desk operations a plus
Reservation software training
Demonstrate ability to work under pressure, good interpersonal skills, and good written and oral communication skills
Minimum of one year of successful customer service experience in a hospitality/hotel environment
Vacation ownership experience preferred

Hospitality Ambassador Resume Examples & Samples

Bachelor's degree in Hospitality or Tourism management
Minimum two years' work experience in hotel operations
Knowledge of any other international language(s) will be an advantage

Guest Services Ambassador Resume Examples & Samples

Follow department policies, procedures and service standards
Proficient in the English language (verbal & written), second language is an asset
Previous PMS experience an asset
Must be able to type 25 words per minute
Strong interpersonal and problem solving abilities
Hospitality Diploma is an asset
Must have the ability to handle cash effectively and accurately

Lobby Ambassador Resume Examples & Samples

Greet all guest as they enter and exit the hotel while ensuring service standards are followed
Engage in conversation with first time visitors, showing them the lobby and offering directions as required
Assist guests regarding hotel facilities and promotions in an informative and helpful way
To follow department policies, procedures and service standards
To follow all safety policies
Must possess a professional presentation
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to speak Japanese and English

Table Games Ambassador Resume Examples & Samples

Responsible for inputting player rating information in an accurate and timely manner
Responsible for the ordering and finalization of fills and credits
Responsible for verifying cash transactions and communicating Title 31 information
Assist supervisor with opening and closing of games
Obtain ID’s to enroll and/or update guest(s) in tracking system, and print card(s)
Communicate any necessary information between pit areas
Maintain cleanliness and organization of pit area
Excellent Team Member and customer relations skills
Ability to work any shift or hours
Fully competent in Microsoft Office
Must have good cash Handling skills
Ability to work collaboratively and communicate effectively with guests
Experience in a gaming area of a casino helpful, but not required
Must have excellent guest service skills
Must have basic math skills
Must be very friendly and outgoing
Ability to obtain a Colorado Support Gaming License

Ambassador Central Slovakia Resume Examples & Samples

Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process
Prepare and execute regular customer business reviews
Provide proactive service
Provide ongoing training and coaching to customers
Oversee progress of cross-functional implementation team (post-sale) with project manager

Pradaxa Ambassador Resume Examples & Samples

Build up Customer advocacy through clearly communicate & convince them with product scientific platform
Tender & hospital stock monitoring
Support marketing plan & marketing project (guideline/patients club/anticoagulant program)
Territory Management : Key Customer Relation Management (KRM) & Implementation strategic marketing plan
Be able to negotiate with local stakeholder for listing, and driving product development
Actively exploring initiatives to maximize customer potential
Monitoring competitors activities
Good understanding of customer’s insight, customer’s need and propose appropriate approach
Good relationship with top Key Opinion Leaders and key doctors to build up customer advocacy by sharing updated product information and discussing on how to influence tier 2&3 prescribers
Organize & handle group presentation

Nautica Style Ambassador Resume Examples & Samples

Qualified candidates will have previous experience in retail or highly concentrated customer service industry and driving sales
Must have daily access to internet to correspond via email and the ability to send digital pictures
Must be available 3 Saturdays and 1 Sunday a month

Hotel Ambassador / Doorperson Resume Examples & Samples

Enthusiastically welcome our guests anticipate their needs and respond promptly with your personal spirit, however busy and whatever time of day
Interact with and entertain our guests
Take initiative to go beyond the ordinary to resolve guest complaints and create loyalty
Escort arriving guests, provide history tours of resort and orientations to the guestrooms
Share stories of personal experiences and provide recommendations brochures, maps and collateral on guest activities, attractions and places of interest
Coordinate guest requests, reservations and miscellaneous tasks as required
Assist guests with transportation needs
Park and retrieve guest vehicles
Valid (state) driver’s license
Experience. Previous experience passionately providing service to others and driving all types of vehicles
Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and has an impeccable driving history

Guest Service Ambassador Resume Examples & Samples

Genuine passion for providing excellent customer service
Work in a fast paced environment that requires strong communication and follow up with all guests and employees
Strong working knowledge of Facebook, Twitter, Internet, App based programs and Microsoft Office required
Working knowledge of Apple iPad is preferred
Must be flexible and able to work days, nights, weekends and holidays
Able to work full-time & part-time hours as assigned to include weekdays & weekends & holidays
Able to bend, stoop and reach up to 4 hours a day
Able to climb stairs several times a day

Senior Guest Service Ambassador Montgomery Resume Examples & Samples

Reconcile all cash and reporting associated with the sale of retail products and services
Coach GSA’s to provide “shoulder to shoulder” service and assistance throughout the shopping center including valet, directories, Dining Terrace and beyond the Guest Services Desk
Oversee the execution of all Travel Collection strategies as it relates to Guest Services – China Union Pay, Passport To Savings, Currency Exchange Information, Language Line, etc
Coordinate and facilitate weekly staff meetings with GSA team to ensure timely information updates and that your staff is “in the know”
Attend weekly calls/meetings with Sr. Director of Marketing-Guest Services
Respond to guest compliments, concerns, suggestions and questions whether in person or via digital channels
Respond to guests via Facebook, Twitter, Trax and other social media outlets
Maintain the ambiance, style and cleanliness of the Westfield Guest Services Desk
Attend to administrative duties related to the Guest Services Team
Previous experience in a supervisory role with a passion for team building
2 or more years of previous retail, customer service/concierge or sales experience required
Prior experience with luxury hotel, retail or restaurant “front of house” guest service required
Previous community involvement or networking experience is preferred
Strong communication and organizational skills, both written and verbal required
Complete knowledge of Apple iPad and ioS
Able to work independently or with a team in a collaborative way
Must be able to communicate verbally in person and on the phone throughout the day
Able to use a computer, iPad, cell phone, access Facebook, Twitter, Trax, and Apps frequently each day
Able to travel locally and the surrounding community where Flagship Center is located
Able to travel around to the US Shopping Centers and Westfield Corporate periodically

Matlab Student Ambassador Resume Examples & Samples

Host fun events on campus to demonstrate MATLAB and Simulink. We provide you with the resources to spread awareness of our products such as software demos and hardware tools
Use your social media skills to spread awareness of MathWorks products on Facebook and Twitter by sharing articles
Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction
Visa sponsorship will not be provided for this position
Experience with MATLAB
Undergraduate or Graduate student in good academic standing with at least 2 semesters remaining in the degree program (preferably in Engineering)

Student Ambassador Resume Examples & Samples

Promote awareness and usage of MathWorks tools
Drive student events and activities to promote awareness and usage
Establish community at school and with Social Media for students
Candidates must be pursuing a master's level or a PhD level degree in a technical discipline
Proficient in MATLAB , familiarity with Simulink a plus
Strong interpersonal skills with a passion for social media (Facebook, Google+, LinkedIn, Twitter, blogging, etc.)
Strong time management skills and the ability to work on several projects simultaneously
Legal authorization to work in the US

Seasonal Ambassador Glendale Resume Examples & Samples

Previous retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc)
Willingness to work non-traditional business hours including nights, weekends and holidays
Language skills preferred: Mandarin, Portuguese, and Russian

Lobby Ambassador Resume Examples & Samples

Treat each and every guest as a unique individual
Maintain a high standard of personal appearance
Provide courteous and professional services at all times
Be able to assist in multiple departments during “crunch” periods, but mostly to provide a positive presence in the resort lobby for our hotel guests and day visitors

Lobby Ambassador Resume Examples & Samples

Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
Process accurately check-ins and check-out
Ensure that all Guest supplies and amenities are offered and replenished to the required standards
Stay current with all hotel services as well as VIP requests and special events
Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
Project a professional manner with an emphasis on hospitality and Guest service
Comply with Hotel security, fire regulations and all health and safety legislation
Execute tasks as instructed by the Executive Lounge Supervisor or Manager
Serve your role and Team in an environmentally-conscience manner
Previous Front Office experience in the hotel, leisure or retail sector
Calm, efficient and organised
Excellent personal presentation and communication skills
A passion for delivering exceptional levels of Guest service

Journey Ambassador / Gate Attendant Resume Examples & Samples

Greet and assist guests with directions and information
Respond to guest questions in a timely, friendly and efficient manner with accurate and appropriate information
Ensure knowledge of hotel and local information including, but not limited to directions, hours of outlet operation, hotel services, transportation and travel arrangements, events, reservations, etc
Field, respond to and resolve guest concerns, issues and complaints
Maintain appearance of hotel lobby to include, but not limited to, removing trash, organizing furniture, etc

Journey Ambassador Resume Examples & Samples

Assist with the overseeing of the entire Front Office operation to maintain high standards
Seek Guest feedback and make operational improvements
Ensure regular and important Guests are recognised and that the Reception department operates with a sales attitude and promotes the hotel brand's loyalty scheme
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Set Reception departmental targets and objectives, work schedules, budgets, policies, and procedures
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
Maintain good communication and working relationships with all hotel departments
Monitor staffing levels to meet cover business demands
Manage staff performance issues in compliance with company policies and procedures
Assist in the recruiting, managing, training and developing the Reception Team
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Assist with other departments, as necessary
Previous supervisory experience in Front Office within the hotel/leisure/retail sector
High level of IT proficiency
Experience of managing people and developing people
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Flexibility to respond to a variety of work situations
Familiar with Property Management Systems
A degree or diploma in Hotel Management or equivalent

F&B Service Ambassador Resume Examples & Samples

Manage guest queries in a friendly, timely, and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all products
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Committed to delivering high levels of customer service
Ability to work on your own or in teams
Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

Journey Ambassador Resume Examples & Samples

Welcome Guests on arrival and assist them during their stay
Manage Guest luggage
Show guests to their rooms and explain the amenities and emergency procedures
Receive and deliver mail and messages for the hotel and Guests
Prepare the lobby information board on a daily basis
Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity
Provide support to the Concierge as required in cases of emergency
Previous experience working within the hotel, leisure, and/or retail sector
Excellent personal presentation
Energetic and enthusiastic
Attentive to detail

Arrival Ambassador Resume Examples & Samples

Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty
Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency
Experience. Previous experience passionately providing service to others and assisting them with cash transactions

Slot Ambassador Resume Examples & Samples

At least 1 year of previous guest service experience
Ability to maintain manual dexterity to work on computers and work with money
Previous experience in performing basic computer data entry

Ambassador Specialist, Parental Leave Resume Examples & Samples

Respond to inquiries about maternity and/or parental bonding events, benefits, and options available to employees
Service as a point of contact for assigned employees to provide new parent and case management services
Respond to employee impacting issues that may arise during the maternity and/or parental bonding event and ensure the right communication occurs
Apply flexibility to respond quickly to change and reprioritize in the face of emerging issues
Identify and problem solve, sometimes with limited information
Provide support and guidance while performing activities related the individualized new parent plan and ramp-back plan
Facilitate a smooth return to work and ramp-back plan for parents returning to the workplace
Perform activities to ensure compliance with standard work, federal/state regulations, and company policy
Provide guidance, assess risk, resolve issues, and escalate as appropriate for employees, managers and HR while still maintaining employee’s confidential information
Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
Must travel to locations as needed (10% travel) by car or flight
3+ years’ total experience working with employees on disability and/or leave of absences functions, human resources, or employee relations experience in a large company
A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience
Knowledge of federal and state leave and disability laws
Demonstrated customer service and communication skills, both verbal and in writing
Ability to build strong relationships and influence others while working in a cross functional environment
Proven experience working with Windows, Word, Excel, and PowerPoint
Experience with global service and employee delivery

Eyewear Ambassador Resume Examples & Samples

Tracks and meets sales goals and objectives for Luxottica brands in an assigned store
Participates in assortment planning, assortment needs and assortment edits
Manages the business, includes but not limited to: driving, monitoring and reporting inconsistencies in the business, evaluating sales trends, proposing and executing moves to the benefit of the business. (Evaluating may include an audit of book stock versus physical stock. Proposal to include proactive approach to growing the business, i.e. floor move)
Greets customers immediately in a friendly and engaging manner; provides customers with professional, personalized customer service to promote sales by increasing customer awareness of Luxottica’s brands
Keeps current with all Luxottica products, services, incentives, promotions, advertising and competitive offers to facilitate sales efforts; maintains awareness of competitor’s products, promotions, and services
Develops strong working relationships with all store personnel
Actively looks for ways to generate leads to increase customer traffic to location within store, (i.e. Personal Shopper, Public Relations Manager, etc.)
Effectively executes product promotions to increase sales and brand awareness
Ensures prominent product placement within department
Ensures that cases and displays are properly maintained and stocked
Maintains the service and merchandising standards of Luxottica as well as those of the assigned store
Adheres to store dress and attire requirements as well as store rules and policies
Communicates with Retail Market Manager and Account Manager on store events, product activity, sales needs, competition and customer feedback
Provides sales and relevant business intelligence to Retail Manager
1+ year(s) experience in a customer service environment
Eyewear sales experience
Previous merchandising, selling and/or retail experience
Equivalent combination of education and relevant experience
Aptitude for selling, energetic and passionate
Ability to take initiative to generate creative selling solutions
Proficient w/ PC applications – Microsoft Office – Excel, Word, PowerPoint
Highly adaptable and able to demonstrate flexibility in scheduling
Comfortable with digital photography
Degree in business management with concentration in marketing, merchandising, or sales
Previous merchandising, selling and/or retail experience in a fashion environment
Familiarity with all Luxottica products within store

Fitstudio Ambassador Resume Examples & Samples

Help members find FitStudio products and inform/educate them on the use of products
Set the precident with the member through first impression
Focus on building member relationships
Guide the member through the FitStudio area and also any relevant BU Health/Fitness areas for product recommendations
Must be aware of special promotions for items on FitStudio floor-pad
Interact with members and asking engaging questions
Guide member through Wellness Concierge questionnaire

Slot Ambassador Resume Examples & Samples

Monitor assigned area to ensure guest needs or requests are handled efficiently
Verify and conduct jackpot payouts and change request
Actively assist with enrollment of the customers in M life
Basic knowledge and ability to make minor repairs on slot machines and its parts
Secure and conduct money transactions with guests and staff
Work the M life Desk with all its assigned functions
Working knowledge of computers and guest service experience

Ambassador Resume Examples & Samples

Act as trusted partner to existing customers
Build promoters and achieve targeted retention rate
Deliver first line support and technical troubleshooting & elevate Level 2+ issues to service specialist to minimize overall cost to serve
Coordinate order; delivery; and billing
Trouble shooting/problem solving skills
Computer skills (word, excel, power point, internet savvy)
Shows ability to prioritize independently
Commitment to customers
Service-minded

Lobby Ambassador Resume Examples & Samples

Creates positive, memorable, and efficient guest interactions within the hotel lobby and front desk
Provides engaging, entertaining, and inspiring guest service
Meets or exceeds MGM Resorts International and property standards
Proactively greets guests within the lobby environment, identifying needs and fulfilling appropriately
Monitors traffic flow and guest queues within lobby
Directs guests as appropriate to minimize wait times
Manages queuing system and procedures in accordance with property policies
Actively identifies, acknowledges, diagnoses, and resolves guest concerns following service recovery protocols
Enthusiastically promotes features and benefits of MGM Resorts International venues and outlets
Maintains comprehensive and accurate knowledge of groups, events, amenities, outlets, and general information
Appropriately utilizes tablet devices to perform key transactions as well as display products and services to guests
Exceeds standards for personal appearance and grooming at all times
Facilitates lobby safety, cleanliness, and security
Maintains water stations in lobby to ensure both water and cups are fully stocked at all times
Performs key front desk agent and administrative functions as directed
Arranges stanchions in accordance with guest flow and business demand
Engages, entertains and inspires all who visit by making a focused commitment to ensure our guests receive at our Five Diamond Resort
Preforms all other job related duties as requested
At least 1 year of experience in a face to face customer service role

Discovery Ambassador Resume Examples & Samples

Desire to contribute to and participate in the mission of Georgetown University
Superior organizational and time management skills
Ability to perform multiple tasks at once with minimal supervision
Ability to handle confidential matters on a regular basis

Customer Ambassador Team Lead Resume Examples & Samples

Demonstrates success with coaching, motivating, leading, collaborating and supporting the contact center
Communicates effectively across teams
Adapts to change and demonstrates the ability to work well under pressure
Possess critical thinking skills and the ability to make decisions
Works closely with supervisors and management team on a daily basis
Willingness to learn quickly and execute in a timely manner
Willingness to take escalated calls and document accordingly
Log into the queue if needed to assist with service level
Ability to build relationships across departments
Lead team meetings or huddles as needed

Seasonal Service Experience Ambassador Resume Examples & Samples

Educate sales people on all selling tools and processes and walk the floor daily to ensure adoption by all employees
Ensure the security and privacy of customer information through education, compliance and resolution of issues
Ability to effectively build relationships with customers, peers and leadership
Proficiency in multiple operating systems such as, MS Windows, iOS and Android
Experience leading projects or initiatives a plus

Seasonal Holiday Service Ambassador Resume Examples & Samples

Provide an exceptional customer experience by ensuring the customer is always the priority
Utilize reporting to ensure achievement of daily metrics (sales, credit, etc.)
Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
Monitor recovery efforts and partner with sales/support associates to maintain replenishment standards
Monitor resources and flex based on customer traffic patterns
Assist with special projects as assigned
Perform these functions in an efficient manner, as directed by the Supervisor
A minimum of one year of experience in a sales related role required
Previous HR and supervisory experience is preferred
Ability to lead and collaborate as a member of a team
Possess vision and creativity
Must possess a strong sense of urgency
Should be comfortable with the use of computers and frequent use of RF equipment

Ambassador Resume Examples & Samples

Knowledge: Demonstrate and apply knowledge of the business, industry, technical skills, policy and procedures and Tiffany product, mission, goals and history. Take on varied responsibilities and cross-functional assignments
Thinking:Determine suitable solutions in all work-related situations by leveraging available resources and using personal judgment in order to satisfy customer needs
Interpersonal/Communication: Understand the importance of verbal and non-verbal cues to identify internal and external customer needs and communicate clearly through verbal and written communication. Demonstrate commitment to working collaboratively with co-workers in pursuit of common goals. Maintain a high level of energy and positive presence each day
Operations Management:Manage work efficiently by assigning responsibilities, delegating work and monitoring progress
Productivity: Demonstrate the efficient use of time and resources to accomplish goals with an attention to detail to ensure accuracy
Self-Management:Achieve success through self motivation and seek additional knowledge in order to become a stronger contributor to the success of the company. Maintain effectiveness despite time pressures, changing priorities or stressful situations
Ability to work well with customers, peers and management
Flexibility to perform different tasks based on day-to-day business needs
Ability to work retail store hours as necessary, including nights, weekends and holidays
Must have authorization to work in the United States
Superior level of customer service and interpersonal skills to ensure client engagement
Able to maintain professional demeanor across wide variety of situations. Comfortable managing challenging situations
Dynamic personality and advanced oral and written communication skills
Strong business acumen, professionalism and adaptability
Strong organization skills and attention to detail and quality of service
A college degree
Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work
Language skills

Resort Ambassador Resume Examples & Samples

High school graduate
Fully Bilingual (English and Spanish)
Guest Service Oriented
Knowledge of Guest Service Operations and overall knowledge of Resort Operations
Able to work flexible shifts, including rotating shifts, weekends and holidays
Able to stand during the entire shift

Seasonal Holiday Service Ambassador, Flex Resume Examples & Samples

Be proficient in POS and MPOS systems including Search and Send, My Client, and More@ Macy’s tablet app
Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own
Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary
Ensure all procedures, policies, and standards are understood and followed by associates
Adhere to Asset Protection and inventory control and compliance procedures
Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Able to use a calculator

Guest Experience Ambassador Resume Examples & Samples

Monitor all Guest Feedback sites including HySat and NBA
Analyze survey data and communicate action items pertaining to areas of opportunity
Analyze past opportunities and create action plans to improve the experience for upcoming reservations or groups
Working closely with the Operations team to prepare for the guest’s arrival and activities during their stay, as well as supporting the management teams with Service Recovery
Reinforce promoters by responding to their surveys and creating lasting relationships with Hyatt’s loyal guests, including planning and hosting appreciation events
Communicate goals and results with Rooms Leadership on regular basis
Updating GEM with information that will help Hyatt personalize the guest’s experience in future stays
A true desire to satisfy the needs of others in a fast paced environment
Full flexibility with scheduling to include working AM and PM shifts, weekends and holidays required
Candidates must have previous customer service experience, preferably in a hotel setting
Proficient in Microsoft Office products including Excel, PowerPoint, Word, and Publisher
Candidates should be able to efficiently utilize Internet Explorer/Google Chrome and Windows operating systems
Familiar with iPhone/Android App technology
Experience in Property Management Systems preferred

Ambassador Group Resume Examples & Samples

Fluent in both KOREAN and ENGLISH
A diploma or degree in hospitality management or other majors (or graduates on Feb 2017)
High level of motivation to excel in the hospitality industry
Open Mind
Prior hotel operational experience is an advantage but not essential
Power Point
Word
Micros
2016 Ambassador Group's Recruitment (Front Office, Food & Beverage, Back Offices): Please visit Ambassador Hotel Group's website: www. ambatel.com for more detailed information
PERIOD OF APPLICATION: From 31th October to 13th November
TOOL OF APPLICATION: Via only through www.ambatel.com (Futher required documentation & application forms etc.)
PROCESS: Application form & Required document submission -> Personality Test -> 1st Interview -> 2nd interview -> Medical check up
Special attention will be provided to Patriot & Veteran recipient as per relevant laws and regulations

Hotel Breakfast Ambassador Resume Examples & Samples

Provide the highest quality to the customer at all times
Makes sure all breakfast items are properly displayed and available for hotel guests
Makes a guest feel welcome by being friendly, initiating conversations, and by assisting them find all available services and food and drink items
Performs a wide variety of other hotel or food service positions, function, or duties when not handling breakfast duties or services
Stocks, cleans, and services all food service areas including tables, serving lines, and food prep areas
Washes china, glassware, silverware and other items
Unload shipments, dates and rotates inventory
Empties trash
Cleans all food service containers, equipment, or areas
Clean and polish glass shelves and doors or service bars and equipment
Stocks and maintains buffet as needed
Sweeps or mops food service areas, including under counters, etc
Complete daily checklist and cleaning projects assigned
Report to a manager any mechanical problems or other areas requiring maintenance beyond the capability of the kitchen staff
Wear proper uniform at all times as specified in associate handbook
Have a thorough knowledge of emergency procedures
Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook
May be required to move luggage or packaging weighing at least 35 lbs
Other related duties may also be assigned
Read a limited number of 2 and 3 syllable words
Recognize similarities and differences between words and between a series of numbers
Print and speak simple sentences

Abbott Ambassador Resume Examples & Samples

Base retention & value expansion with assigned accounts
Assigned to 12 – 16 customers on avg
Assigned to Customers minimum of $25K current Billing and Above
Develop broad relationships with key molecular lab stakeholders including clinicians and administration that make purchasing decisions and use our products
Responsible for selling, Application support, customer service and Service for Customer Relationship Activities
Assess opportunities to improve productivity and grow assay menu, recommend Abbott products/services, close business
Call in Sales Acquisition Team (EAMs / SEs) if they see opportunity for capital equipment new line of business sale or core lab upgrade
Become advisor/consultant to customer on lab productivity, use and/or design
Willingness and ability to learn the technical requirements of the role
Single point of contact that responds to the customer promptly

Graduate Student Ambassador Resume Examples & Samples

Have a meal or coffee on-campus with a current student (voucher provided by the Office of Graduate Programs)
Currently enrolled UM-Flint student
Must be graduate level student
Have completed at least 6 credit hours in your program
Overall graduate GPA of 3.0
Native language of English, or a score of 90 or better on the TOEFL or 7.0 on the IELTS (or equivalent score on another language exam)
Pleasant & outgoing personality
Willingness to work with prospective students via telephone, email and potentially in-person
Ability to make phone calls from your personal cell phone
Must provide the name of a faculty member in your graduate program who would be willing to attest to your performance in your program and recommend you as a Graduate Student Ambassador

Macy s Seasonal Holiday Service Ambassador Resume Examples & Samples

Be knowledgeable on products and can advise customer on fit and care of merchandise
Partner with Sales Associates and Specialists on adding customers to the client book, suggesting additional merchandise to complete outfits and meet customer needs
Maintain all functions related to the upkeep of the fitting room as well as the appearance of the store, including Holiday Lane
Contact Asset Protection when suspicious of criminal activity
Must be able to work independently with minimal supervision
Must be able to multitask in a fast paced environment
Demonstrate an energetic and positive attitude, strong Interpersonal skills

Customer Success Ambassador Resume Examples & Samples

Provide full coverage of the Customer Success Help Line from 8:30 am – 5:30 pm, M-F (CST) (1 hour lunch break)
Field customer inquiries via phone and e-mail and maintain internal tracking logs with customer feedback and resolution
Effectively communicate customer inquiries to relevant loan origination teams in order to meet Guaranteed Rate’s service level agreements and operating best practices
Monitor, respond to and solicit reviews from happy customers on Customer and Employee review sites
Support listing management efforts for local search optimization
Support Customer Success Analysts in delivering regular performance reports to regional and divisional production teams
Exude positivity and professionalism with every encounter; following Guaranteed Rate’s One Voice best practices
This position reports directly to the Customer Success Team Lead
1+ years’ experience in a customer service role
Microsoft Office Suite (Outlook, Word, PowerPoint)

Journey Ambassador Resume Examples & Samples

Meet, greet all guests but particularly families and children who enter the lobby area
Serve as the main point of contact for Families and Children and ensure hotel departments are fully briefed on their requirements
Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
Manage, record and resolve promptly Guest or customer complaints
Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Planet H rooms
Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest, especially with children's birthdays and other celebrations
Help create an environment that is not only children and family friendly but not exclusive to all the hotels guest
Run regular creative workshops, story time and other related child and family activities
Maintain good communication and work relationships in all hotel areas
Attend all relevant meetings as directed
An ability to listen and respond to demanding Guest needs
Commitment to delivering a high levels of customer service
Flexibility to respond to a variety of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions
Previous experience in a customer service function or in a similar role
Previous experience with working with children
A passion for delivering an exceptional level of Guest service

Guest Services Ambassador Resume Examples & Samples

Have previous customer service experience; candidates from luxury hospitality, high-end retail, or other high-touch customer service roles are particularly encouraged to apply
Have excellent interpersonal communication skills, with a genuinely warm, gracious, and professional demeanor in all interactions
Some hospitality experience - customer facing
Be willing/able to learn and use our internal Salesforce.com software application
Have good writing, analytical, and problem-solving skills
Have the ability to operate standard office equipment (telephone systems, copiers, scanners, printers, fax machines)

Ambassador Resume Examples & Samples

Must be able to demonstrate understanding of HCA's and St. David's "Patients First" safety initiative by strict compliance to all safety protocols and procedures
Recognizes that variables such as age, race, nationality, culture, disease-causing vulnerabilities, and socioeconomic factors affect the patient populations under their care. Uses interventions appropriate to these factors (e.g., interpreter, dietary preferences, social service consult, etc.)
Basic sanitation and food safety
Modified diet knowledge
Read small print on menus in English

Guest Lobby Ambassador Resume Examples & Samples

Refined oral communication skills
The ability to stand for extended periods of time
Flexible schedule availability, including holidays and weekends

Wocc Ambassador Resume Examples & Samples

The Retail Ambassador is responsible for supporting the retail team in overseeing the operational functioning of the sales floor and vending operations in the green space
Function as a source of knowledge about retail merchandise
Demonstrate features and benefits of merchandise/product in order to educate the customer and promote sales
Handle POS transactions accurately and efficiently
Demonstrate selling skills including, but not limited to, approaching and acknowledging, identifying needs, suggesting, and closing, in order to promote sales and a positive experience for the customer
Participates in organizing and executing the bi-annual inventory and performs scheduled inventory updating/cycle counts
Assist with all price changes and ticket merchandise prior to staging on sales floor
Assist and maintain sales floor and cash wrap for maximum efficiency
Maintain visual standards and follow the plan-o-grams set by the planners and merchandise manager
Assist with Sales and Vending Retail
Assist and support marketing/event team with after-hours events
Communication: Ability to represent the Company effectively in a public forum through verbal and visual presentations, delivering guest service that enhances the reputation and image of the company
Safety Procedures: Knowledge of and ability to proactively recognize and report safety issues or incidences and maintain a clean, safe work environment (e.g. customer safety, keeping work aisles clear, sanitary health practices, proper placement of tools and machinery, etc.)
Flexibility: In scheduling to meet the needs of the business. Ability to change or adapt work practices, priorities or to reschedule activities in response to changing conditions or multiple work demands
Retail Sales Knowledge: Knowledge of and ability to apply retail selling skills
Guest-focused attitude and ability to create enjoyable guest experiences consistently
High school diploma or equivalent (GED)
Physical Demands: Frequently required to stoop, stand, walk, climb, lift and use repetitive motions
Minimum of 1 year retail sales experience
Availability to work at least Fridays, Saturdays, and Sundays

Slot Ambassador Resume Examples & Samples

Pays slot machine jackpots and performs TITO paper fills and completes the required paper work neatly and accurately
Enrolls slot players into the M life
Evaluation of players through M life, issue complimentaries and promotional rewards based on play history
Makes minor repairs to slot machines including TITO ticket and currency jams
Consistently smiles, makes eye contact and greets each guest
Consistently circulates through an assigned section and responds to slot machine lights in a quick and timely manner
Keeps well informed of various types of slot machines on the casino floor to better assist guests in looking for a particular type of machine or denomination
Recommends shows, restaurants, and attractions to guests and stays current on Company and departmental news and events to answer guest’s questions
Maintains an awareness of any persons gambling underage. Reports all underage persons to Supervisor and/or Security, as needed
Performs other job related duties as requested
Ability to bend and twist without restriction, stands for extended periods of time, moves about freely and walks for extended distances
Must have strong organizational skills to function effectively with attention to detail while meeting deadlines
Must have normal vision range and absence of color blindness, ability to distinguish letters, numbers and symbols
Must possess math skills to make change with coin and currency

Phone Ambassador Resume Examples & Samples

Answer and route all phone calls to House of Blues with a cheerful, friendly, helpful tone and be a source of general
Answer all Calls within Three Rings · Respond to all inquires with a helpful attitude, never say “ I don’t know” always say “I’ll find out”
Provide accurate, truthful information to guests. · Take detailed, concise messages · Dispense information to the proper parties with clarity and timeliness

Lana i Ambassador Resume Examples & Samples

Ability to read, write and speak English. Computer skills
Valid US Driver’s License. Meets all qualifications required to drive company vehicles and carts. Meets all qualifications required to obtain AOA (Air Operations Area) and Airport Greeter Badges
Fluency in Mandarin, Korean, or Japanese preferred
Applicants must hold a valid work authorization
Greets guest and picks up guests at designated pick up/drop off locations on Lana’i for both resorts and resorts amenities. Assists with luggage, able to lift, load and off load on to carts and vehicles. Provides a safe and comfortable ride for guests. Follows all local traffic laws and regulations. Assures that the vehicle is in good repair. Maintains appropriate logs noting trips taken and times of arrival and departure. Has strong knowledge of the area streets so that the guests can be transported to and from their destination in the shortest possible time. Assures that vehicle has had its scheduled maintenance and reports any operating difficulties that may arise. During vehicle transport, initiates “Talk Story” with guests to include providing historical tours, activities information and stories of the island. Upon arrival performs all check-in duties/tasks. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, package handling, messages, faxes etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices. Assists guests with reservations for activities, restaurants and events. Upon departure performs all check-out duties/tasks. Is assigned a Cash Float and complies with all rules and duties related to having a float

Ambassador Resume Examples & Samples

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Assist guest with luggage at arrival and departure
Assist guest at arrival at hotel entrance
Answering all incoming calls directed to the communication center and transfer to appropriate areas

Lead Guest Services Ambassador Resume Examples & Samples

Implement Workplace Services strategies and Guest customer support initiatives as directed from the site Workplace manager
Through s upervision, development and training of incoming Guest Services Ambassadors in p roviding first class hospitality and excellent customer service to all stakeholders
Leading by example the GSA is required to set the tone in delivering a guest experience that is unique and brings the Ohana culture and SFDC brand to life
Handles all guest interactions with the highest level of efficiency and professionalism, responding to all concierge requests in a timely manner; including resolving customer complaints and inquiries in connection with Salesforce
Uphold the SFDC Trust values by maintaining the security badge system, as per Go center HQ policies. Conduct regular audits on badgeforce ensuring processes and access control is strictly being adhered to on site. This includes and is not limited to new hire employee/contractor badges, vendor badges, temporary replacement cards
Pedestal and locker key management of the distribution, collection and recording of all data and secure storage of all keys
Maintain meeting rooms and other customer facing areas in a tidy and professional state at all times
Process incoming correspondence including email, faxes and voicemails in a timely and consistent manner as per SLA's
Oversee the management of incoming and outgoing mail packages and courier bookings
Escalate Health & Safety and facilities maintenance tickets and issues with the site Workplace manager and/or building management in a timely and efficient manner
Have a college degree or industry certification
Have 5+ years directly related experience: candidates from luxury hospitality, high-end retail, or other high-touch customer service roles are particularly encouraged to apply
Be engaged and constantly aware of the guest environment, proactively offering friendly and helpful assistance to all stakeholders
Display excellent professional personal grooming and presentation
Demonstrate proficiency and prior experience in using MS Office, Gmail and associated Google Docs, Quip, Workday, Facilities ticketing and Visitor management systems
Salesforce.com software application knowledge and experience advantageous
75% of the role will be based front of house, 25% Workplace services administration and program support as required

Guest Ambassador Resume Examples & Samples

A Guest Ambassador with Hilton Grand Vacations is responsible for greeting guests, providing customer service, general location information, and directing guests to marketing desk locations
Advise visitors about available services, pointing them to the Marketing Desk location, and otherwise sharing promotional materials
Distributes Hilton Grand Vacations authorized marketing material and information. Assist customers with general information inquiries
1 year proven customer service experience
Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
Self motivated and goal oriented with excellent communication & verbal presentation skills with the ability to persuade others and overcome objections
Fluency in English (speak, read, write)
High School/GED
Two years of college or equivalent experience in a business or retail environment
Associate’s Degree/College Diploma
Bilingual Japanese/English

Club Lounge Ambassador Resume Examples & Samples

Meet and greet guests as they arrive and offer choice of seating in the dining area
Assist guests with their food and beverage needs while in the dining area
Maintain proper set-up of dining area
Preparation of food according to Crescent/brand standards and ensuring proper temperatures of hot and cold items according to health code regulations
Replenish food and service supplies and utensils in the dining area
Clean and sanitize all equipment in the kitchen & dining areas
Clean out all refrigerators and reach-ins daily; label, date and rotate all food items
Sweep and mop floors in kitchen floors and vacuum dining area
Ensure all food orders are put up and stored in proper places with proper dating
Comply with attendance rules and be available to work on a regular basis
Perform any other job related duties as assigned
1 year customer service experience
1-2 years customer service experience
1-2 hospitality industry experience preferred

Hotel Ambassador Resume Examples & Samples

Minimum 1 years work experience in hotel operations
Good customer service, communications and interpersonal skills are a must
Sound knowledge of Opera systems
Fluency in atleast one European or Arabic language is a must

Ambassador Resume Examples & Samples

Responsible for implementing and maintaining the effectiveness of the quality system
Bachelor’s degree is required. Bachelor’s degree in Bio Medical, Engineering, Electrical, Mechanical, Medical Technology or Commercial is preferred
Minimum of five years relevant experience with instrumentation utilized in a laboratory environment, or directly in laboratory environment, for Abbott Diagnostics products, which may include
Demonstrates innovation, adaptability, and schedule flexibility; Considers a dynamic environment as an opportunity to learn and grow
Analyzes discrete issues and provide solutions; Identifies missing information or recognizes underlying issues; Organizes thoughts and information into clear explanations or presentations
Anticipates, identifies and meets internal and external customer needs and requests; negates and Resolves Conflicts; maintains a professional demeanor, even under stressful conditions
Makes logical timely decisions based on analysis and experience
Effectively Manages Time; Prioritizes tasks and defines tasks necessary to meet goals; Organizes own activities and time to complete multi-faceted tasks and assignments; Manages daily workload related to call documentation; parts inventory and cycle count accuracy
Demonstrates proficiency and works efficiently with computer, personal digital assistant (PDA), and printers
Adheres to proper call documentation
Displays effective oral and written communication to accomplish business goals and foster building customer rapport and relationships
Develops self by acquiring the skills, knowledge and experience to support the business direction of the organization and grow professionally
Persuades others to support a course of action; acts proactively to originate actions to improve existing conditions and process

Cengage Student Ambassador Resume Examples & Samples

Help your fellow classmates recognize the benefit of using Cengage digital learning tools and apps such as MindTap, MindTap Mobile, Pathbrite, among others
Represent the student voice by connecting with Cengage professionals and providing direction on future educational materials and technology
Flex your leadership skills by promoting, organizing and facilitating on-campus events geared toward student success with Cengage’s learning products
Hone your presentation skills with real world, on-campus public speaking opportunities
Collaborate with campus organizations as the student liaison for Cengage in support of mission-driven company campaigns and initiatives
Showcase your creativity, and build your professional portfolio by contributing to marketing campaigns through blog posts, videos and on-campus events
Leader: Someone who is connected and makes things happen!
Community focused: Strong desire to work as a team
Enthusiastic: Student who is ready to lead and learn
Self-motivated & proactive: You get things done!
Tech Savvy: Deep understanding and love of social media! (Facebook, Instagram, Twitter, Snapchat, etc)
Digitally Focused: Experience using Cengage’s learning tools (e.g. MindTap, Aplia, CNOW)

Welcome Ambassador Resume Examples & Samples

Creates an overall warm and inviting luxury atmosphere for all of our guests
Greets guests as they arrive to check-in at the resort and directs them to the Concierge
Anticipates guest’s needs, and responds quickly & professionally to all guest requests
Provides information on Resort amenities and facilities
Oversees the processing of all Privilege Card members and airline miles for all of our guests
Communicates and partners with Sales and Catering managers on an individual basis to ensure preparation for group arrivals and departures
Maintains a clean, pleasant and safe working environment
Provides superior customer service in accordance with the Company DRIven to Excellence standards
Consistently practices the Meaning of Yes® and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects
Operates general office machinery (i.e., computer, copy machine, fax machine, etc.)
Adheres to Company standards and maintains compliance with all policies and procedures
A minimum one (1) year of experience in the Front Desk, hospitality or hotel field required
This position does not include any supervisory responsibilities
Knowledge of proper cash handling procedures
Knowledge of the vacation ownership or timeshare industry
Knowledge of hotel reservations software
Outgoing, friendly personality
Ability to work independently or with others as needed
Ability to handle the stress of high customer demand in a hospitality environment
Basic office administration skills (i.e., typing, filing, answering telephone calls)
Proficient in time management; the ability to organize and manage multiple priorities
Ability to take initiative and effectively adapt to changes
Recognizes an emergency situation and takes appropriate action
Able to establish and maintain a cooperative working relation

Lobby Ambassador Resume Examples & Samples

Creates an overall warm and inviting luxury atmosphere for all guests
Greet guests as they arrive and direct them to the Concierge
Anticipates guest needs and responds quickly and professionally to all guest requests
Provides information on resort amenities and facilities
Maintains a professional appearance and a cordial attitude towards all guests and team members
Maintains a clean, pleasant, and safe working environment
Completes all required Company trainings and compliance courses as assigned
Performs other related duties as assigned
A minimum of six (6) months of experience in hospitality and/or high volume customer service
This position does not include supervisory responsibilities
Ability to operate general office machinery (i.e. computer, copy machine, fax machine, etc.)
Excellent time management skills, including the ability to organize and manage multiple priorities
Ability to establish and maintain cooperative working relationships with internal and external customers
Ability to interpret and create spreadsheets
Able to use sound judgment; work independently, with minimal supervision
Performs well with frequent interruptions and/or distractions
Accurate cash handling skills (the ability to count currency, make and count back change)
Must be able to work a flexible schedule: including nights, weekends, holidays, approved overtime and alternative schedules or shifts as requested by management

Guest Ambassador Resume Examples & Samples

Ability to work a flexible schedule including nights, weekends, and holidays. Must be able to work outside in all temperatures
At least one year hospitality and/or customer service experience
Must be able to stand for a full shift

First Impressions Ambassador Resume Examples & Samples

Properly stand at attention at the hotel entrance
Open doors greeting guest with smile and friendly comment as they enter and exit the hotel
Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner. Assist guests with luggage to the curbside and direct them to front desk or other areas as required
Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure. Each vehicle will be clearly tagged
Assist guest with directions and information of property as required
Assist departing guest with transportation as requested
Retrieve valet vehicles in an efficient manner. Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
Assist Door Attendant in monitoring traffic in the porte cochere
Also, ensures that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
Perform duties as required in the related positions of the department and Door Attendant. Familiar with all procedures of these positions
Diplomatically handle or refer guest request and complaints
Ensure any safety or security related procedures are implemented and any possible situation is immediately reported
High School diploma or equivalent required and/or experience in a hotel or a related field preferred
Must have a valid driver's license for the applicable state
Two year driving experience preferred
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
Ability to stand during entire shift
Valid driver license with a clean (zero points) driver’s abstract and able to drive standard and automatic vehicles
Must be able to effectively communicate both verbally and in writing
Must be able to maintain confidentiality of information
Perform other duties as requested by management

Big Ticket Ambassador Resume Examples & Samples

Support Commission sales teams by processing all transactions accurately and efficiently upon the closing of a sale. Influence and suport the buying decision and promote all Sears products, warranties & services to support a ‘total solution’ and ‘customer-first’ experience. Support after sales service as required
Lead the customer experience by partnering with Commission sales teams to engage with customers throughout the store, including: greeting the customer and initiating the sales process if all Commission sales team members are busy with other customers, provide product knowledge, warranties and services knowledge and all other sales support whenever available
Throughout the selling process, navigate the sales floor to ensure smooth transition of customer from Commission sales team to Ambassador. Greet customers as they enter the store or department and initiate the selling process if all Commission team members are busy or direct customer to an available team member
Support the maintenance and merchandising standards in all Home Furnishings departments. This includes regular housekeeping, ad set-up and all other tasks to support an easy to shop store environment
Work in compliance with all laws and regulations and attend or complete all required health and safety training, report all accidents and take every precaution reasonable to ensure personal safety and the safety of others and perform other duties as required

Salesforce Guest Services Ambassador Resume Examples & Samples

Excellent interpersonal communication skills - customer service experience preferred
Proficient at using the Microsoft Office Suite and Google Docs
Ability to take direction and follow oral and written instructions
Good writing, analytical, and problem-solving skills
Ability to operate standard office equipment (telephone systems, copiers, scanners, printers, fax machines)

Big Ticket Ambassador Resume Examples & Samples

Support Commission sales teams by processing all transactions accurately and efficiently upon the closing of a sale. Reinforce the buying decision and promote all Sears Financial products & services to support a ‘total solution’ and ‘customer-first’ experience. Support after sales service as required
Demonstrated computer skills, including ability to operate job-related Sears/PC systems
Demonstrated customer service and selling skills
Ability to work well with other team members

Slot Ambassador Resume Examples & Samples

At least 1 year previous guest service experience
Ability to lift and carry up to heavy objects
Working knowledge of strong organizational skills to function effectively with attention to detail while meeting deadlines
Must have experience in performing basic computer data entry

Leave Ambassador Specialist Resume Examples & Samples

Build individualized new parent plans for employees
Troubleshoot issues and seek to remove barriers that are causing friction before, during, or after a maternity and parental bonding event
Educate managers and business partners on employee concerns and needs prior to being off or returning back to work
Identify opportunities and gaps in the maternity and parental bonding experience and suggest solutions
Work with internal teams to learn about additional benefits and delivery systems to enhance the ambassador experience
Case management proficiency and experience in using systems, tracking deliverables, and reports for self- management
Communicate regular updates to employees and stakeholders both verbally and in writing
Educate employees and HR on complicated aspects of the leave of absence, return to work, and accommodation
Proven Human Resources, Business Administration or related fields studies
Proven ability to think strategically and execute methodically
History of teamwork and willingness to roll up one's sleeves to get the job done
1+ Years of demonstrated customer service and communication skills, both verbal and in writing
Strong communication and organizational skills
Proven basic US legislation Leave of Absence and Accommodations knowledge
At least 6 months of ERC CS experience (Parental knowledge)
1+ years’ total experience working with employees on disability and/or leave of absences functions, human resources, or employee relations experience in a large company
SPHR, PHR, or CPDM certifications

100

Shoe Ambassador Resume Examples & Samples

Strong verbal communication skills a must. Ability to clearly describe and share information with others. Bilingual English/Spanish is a plus
Ability to read a schematic and follow manual instructions
Desire to work with the public
Ability to lift 15-40 pounds
Must be flexible with the ability to work rotating schedules including nights, weekends, and holidays
Some travel to Maine factories required
We believe our associates are meant to grow through the development of their talents and to capitalize on opportunities to share their passion for the business. New Balance rewards associates with generous, industry-leading benefit and development opportunities, which support our associates' health, wealth and overall well-being. In addition to a comprehensive medical and vacation benefit package, we offer: Development Programs, Discounted Health Club Membership, Fitness Reimbursement, Employee Discounts, Tuition Reimbursement, Corporate Gift Matching and 5 % Matching 401 K Program

101

Senior Guest Services Ambassador Resume Examples & Samples

Being able to establish and maintain cooperative working relationships
Excellent interpersonal communication skills
Proficient at using the Microsoft Office Suite, Google Docs and Quip
Must be willing/able to learn and use our internal Salesforce.com software application
Must be able to comfortably lift at least 25 lbs

102

Student Meal Plan Ambassador Resume Examples & Samples

Distribute marketing material and promotional items
Present information to customers and answer questions regarding dining services
Be a part of a sales team to host events during orientation, move-in weekend, and the first three weeks of the Fall/Spring semester
Assist with various other marketing events during key times in the Fall & Spring semester

103

Lobby Ambassador Resume Examples & Samples

Permit authorized persons to enter property and monitor entrances and exits
Perform security patrols of designated areas on foot
Multi computer use and functions of computers, phone systems, alarm systems, and handheld radios
Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements
Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Provide assistance to customers, employees, and visitors in a courteous and professional manner
Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
Must possess a high school diploma or equivalent
Must be able to pass any State-required training or other qualifications for licensing
If previously employed, meaningful and verifiable work history
Must possess one or more of the following
Active listening skills
Ability to assess and evaluate situations effectively
Ability to compile, sort, and interpret data

104

Rider Ambassador Resume Examples & Samples

Excellent social skills
A background in field sales or fundraising is a major plus
Competitive
Ability to self-motivate
An entrepreneurial approach
Organised

105

Slot Service Ambassador Resume Examples & Samples

Provide a welcome, comfortable and friendly atmosphere to casino guests through positive guest interactions
Develop Slot players and host guests through guest recognition and Slot marketing tools
Safeguard company assets within the Slot Department, accurately account for assigned bank
Provide minor slot machine maintenance/malfunction repair. Report any slot machine repairs needed
Initiate via computer, write up, process and pay out jackpots for guests
Accurately process, via computer or manually, applicable jackpot tax forms
Assure that all phases of assigned area are functioning properly and report any problems
Process and transport coin/currency/credit purchases for department cash sources
Perform all duties and functions of a High Limit Cashier or Poker Host as assigned
Provide general supplies and amenities to guests
Resolve guest complainants in a manner that insures guest satisfaction within the scope of their authority
Facilitate the movement of company funds related to the day-to-day operations of the department and ensure the security of funds within their province
Report any irregularities, suspicious acts, or unusual persons observed on property
Maintain knowledge of, and compliance with: all State, Federal and local laws and regulations as well as company policies and procedures that pertain to their job
Report any safety issues identified on property, take initiative to prevent accidents to guest and team members
Other job related duties as assigned
Smile, make eye contact, calling the guest by name, generating a conversation, making them feel comfortable
Serve the guest. Be efficient and productive, open to questions and asking questions, listening to them, tone of voice, body language/facial expressions/gestures, assist them to meet their needs and keeping them happy, using good manners. Performing specific departmental standards
Thank our guest and invite them back
Departmental standards - A. Proactively greet every guest in your section when coming on the floor and throughout the day. Eye contact, smile and a verbal greeting. B. Introduce yourself by name during every guest service interaction. C. Offer a Star Rewards card to any guest playing without one
Going above and beyond with every guest service interaction

106

Lobby Ambassador Resume Examples & Samples

Working with the Administrative Assistants of identified Executives to ensure clients have a positive experience and to ensure timely processing in the visitor registration system
Work directly with G4S shift and Site Supervisors and the Site Manager with regard to any and all issues involving the lobby and its staff; the Lobby Ambassador will have the authority to make final decisions on all matters involving the lobby and Supplier staff
Monitor Supplier lobby personnel to ensure that they constantly present a professional appearance and maintain a professional demeanor when interacting with visitors entering the client facility
Oversee the operation of lobby desks to include training new personnel, assisting, actively interacting as needed, and handling client, guest and associate questions
Greet and welcome guests and help with access into the building
Review data of the visitor statistics for both preregistered and walk-ins and make suggestions for improvement and efficient management of the lobby
Must possess a high School diploma or equivalent
Must be able demonstrated ability to interact cordially and communicate with the public
Proficient computer skills including Microsoft Office
Ability to identify critical issues quickly and accurately
Ability to encourage effective teamwork
Abiity to mediate conflict with tact and diplomacy

107

Lobby Ambassador Resume Examples & Samples

Greet and settle guest accounts while ensuring all service standards are followed
Follow all safety policies
Proficient in the English language (verbal & written) is a must
Previous experience of atleast 1 year in Front Office operations is required
Arabic speaker is an advantage
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Previous customer related experience an asset
Computer literate in Microsoft Window applications an asset

108

Mountain Ambassador Resume Examples & Samples

Train to be a Winter Park and Steamboat ambassador, promoting our products and mountains throughout the region
Represent Intrawest at events throughout the Mountain region, selling mountain access year round
Utilize mobile sales systems to sell efficiently, ensuring sales are processed in our systems in a timely manner
Create and maintain relationships with local businesses, colleges and military bases to find suitable sales opportunities
Work with and sometimes at Front Range events
Meet seasonal sales goals
Working knowledge of the ski industry, specifically Winter Park and/or Steamboat mountains
Preferred customer service and sales experience
Experienced skier/snowboarder preferred
Flexible schedule including mandatory weekends around pass sales deadlines throughout the year
Mandatory weekends include: mid-April, Memorial day, Labor day, mid-October and mid-November
Basic computer knowledge and ability to learn quickly

109

Mountain Ambassador Resume Examples & Samples

Represent Intrawest at events throughout Colorado, selling mountain access year round
Act as manager on duty for Christy’s sports locations during the Fall season (Front Range Team only)
Work with and sometimes at mountain locations
Working knowledge of the ski industry, specifically Winter Park and Steamboat mountains
Mandatory weekends include: mid-April, Memorial day, Labor day, mid October and mid-November

110

Guest Experience Ambassador Resume Examples & Samples

Must have a high school diploma or equivalent
Must be flexible in hours and days worked
Must be able to lift 25 – 50 lbs. and carry up to 10 lbs
Must have sound judgment and discretional skills and be able to work with little or no supervision
Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
Must be able to operate basic office machines, i.e., copier, fax, printer, etc. Must display very good organization and time management skills
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

111

Guest Experience Ambassador Resume Examples & Samples

Previous hotel experience is required; supervisory experience preferred
Must be proficient in the use of common Windows-based programs, including Microsoft Word, Excel, and Outlook
Must display very good organization and time management skills
Must have sound judgment and discretional skills and be able to work with little supervision
Must be able to consistently work under pressure and simultaneously prioritize multiple projects
Must be able to work with sensitive and confidential material
Must be available to work all shifts as needed

112

Ambassador Resume Examples & Samples

Accessibility: The Toronto Blue Jays and Rogers Centre are committed to creating an accessible Ontario. Provided with AODA (Accessibility for Ontarians Disability Act) training, the A-Team is responsible for assisting any fans with accessible needs from the moment they arrive, to the moment they leave. Providing wheelchair escorts, checking-in on guests who may need assistance, and clearing accessible areas to avoid congestion are some of your responsibilities to ensure a seamless, memorable visit
Seat Visits: Fans can celebrate their special occasion with the Toronto Blue Jays by having a personalized greeting appear on the video board at Rogers Centre during the game of their choice. As a bonus, they will receive an in-seat visit from members from the A-Team are responsible for helping the guests further celebrate their special occasion and enhance their experience
Support TBJ Pre-Game/Post-Game Events and Programs: The A-Team is responsible for the delivery and execution of Toronto Blue Jays Programs and Services, including, but not limited to, the Misplaced ACE Wristband Program, Stroller Valet, Run the Bases, Jr. Jays Saturday’s, MyBlueJays and giveaways
Interact: Proactively directing and greeting guests inside and outside of the Rogers Centre with a smile, sharing information, and answering and resolving fan inquiries
Security Procedures: In order to ensure our fans get inside the building safely and quickly, the A-Team will support our Security team in providing a controlling influence at all entrances to Rogers Centre. Ambassadors will help prepare our fans by using a megaphone to relay messages and share valuable information
Teamwork: Working cooperatively with your fellow teammates and having the ability to understand, communicate and perform in a team setting is expected. Each member on the A-Team is expected to have their phone set up on Slack, a team collaboration application, in order to easily communicate with one another throughout the building
A willingness to work a minimum of 85% of all Toronto Blue Jays home games, and the availability to show up on time for evening, weekend and holiday shifts as required
A passion for teamwork and the ability to understand, communicate and perform in a team setting
Excellent people skills, with the ability to interact effectively and professionally
A willingness to adapt to a variety of roles and surroundings within the Rogers Centre on a game-by-game basis
An enthusiastic, high-energy level with the ability to move around the Rogers Centre safely and swiftly
A genuine desire to listen to and resolve all guest inquiries
Ability to use creative problem-solving skills and assertiveness without being prompted
Successful candidates must be 18 years of age or older

113

Senior Guest Services Ambassador Resume Examples & Samples

Improve upon and provide excellent services that consistently engage and satisfy our internal and external customers
Supervise vendor member execution of reception services and internal lounge food services
Act as the main point of contact, internally and externally, for newly started mail services
Help safeguard our facilities through collaboration with our physical security team
Control provisioning of office services including food & drink, office supplies and stationary, reception and corporate mail
Ensure an amazing workplace and customer experience through all workplace and facilities service engagements
2-3 years of facility management or general office administration
Excellent verbal and written communications skills in both English and Japanese
Flexibility and relationship management across multiple stakeholders and vendors
Solid MS Office skills including Word, Excel and PowerPoint
Bachelor's (BA/BS) degree
Familiarity with social networking tools and how to leverage them in workplace services messaging
Certified Facility Manager
Experience managing on-site outsourced vendors

114

Guest Services Ambassador, Singapore Resume Examples & Samples

Self-starter; handles self with minimal supervision and is pro-active
Ability to plan and organize work in the required areas
Customer service experience preferred
Must have a great can do attitude and willingness to complete the job

115

Guest Services Ambassador Resume Examples & Samples

Implement Workplace Services strategies and Guest customer support initiatives as directed from the Regional Workplace manager
Design, develop and execute India strategic communication program, communicate office wide via mail, chatter and newsletters at periodic intervals
Conduct poll, pulse or annual surveys, document and prepare analytical reports
Work and coordinate with IFM partner, prepare and submit REWS MIS reports
Through supervision, development and training of incoming Guest Services Ambassadors in providing first class hospitality and excellent customer service to all stakeholders
Conduct Induction program for all our new employees on day 1
Handles all guest interactions with the highest level of efficiency and professionalism, responding to all concierge escalation requests in a timely manner; including resolving customer complaints and inquiries in connection with Salesforce
Perform guest/visitor check in via proficient use of the visitor log in system, deliver notifications as per the SLA processes
Act as a conduit to the wider REWS team escalating and communicating any related items, requests that reach beyond the GSA scope
Proactively conduct periodic meetings with various business groups and propose/deploy adequate process for improvements
Inform internal customers (employees) on instructions for catering, meeting and event rooms and bookings, couriers, SFU training
On a daily basis maintain and audit documents, report logs and training materials/manual associated with GSA processes and procedures
Prepare and develop Operational Playbook for the site and keep up to date
Have a Bachelor's degree in Business Administration or any recognized certification in CRM
Have 5+ years directly related experience: candidates from luxury hospitality, high-end retail, or other high-touch customer service roles in IT/ITES industry are particularly encouraged to apply
Intermediate written, analytical, and problem-solving skills
Demonstrate proficiency and prior experience in using MS Office, MS Projects, Gmail and associated Google Docs, Quip, Workday, Facilities ticketing and Visitor management systems
Demonstrate ability to operate standard office equipment (telephone systems, copiers, scanners, printers, fax machines, mobile/tablet applications)
Ability to follow direction using effective communication oral and written skills and instructions

116

Lobby Ambassador Resume Examples & Samples

Provides engaging, entertaining, and inspiring guest service; meeting or exceeding property standards
Monitors traffic flow and guest queues within lobby; directing guests as appropriate to minimize wait times
Inputs guest requests/issues into Service Pro in accordance with property policies
Enthusiastically promotes features and benefits of Lake Arrowhead Spa and Resort venues and outlets
Identifies sales opportunities and promotes premium rooms, suites, and amenities to guests
Appropriately utilizes tablet devices to perform key transactions and display products/services to guests
Perform key front desk agent and administrative functions as directed
Engage, entertain and inspire all who visit by making a focused commitment to ensure our guests receive outstanding resort experience
Performs all other job related duties as assigned
At least 1 year of experience in a guest facing role within front office operations, VIP services, concierge, or equivalent
At least 6 months within a front desk agent role, with a consistent track record of strong overall performance
Ability to multi-task and work efficiently in a fast-paced environment
Ability to work effectively independently with limited supervision
Ability to stand/walk for several hours at a time
Working knowledge of guest feedback channels including the Guest Satisfaction Survey, Trip Advisor, and Yelp
Working knowledge of the Lake Arrowhead and surrounding area
Familiarity with leading travel rating systems including AAA, Forbes, and Michelin
Meticulous with strong attention to detail and accuracy
Refined and eloquent verbal and written communications skills
Suggestive sales and persuasive communication skills
Exceptional listening skills- to accurately identify guest inquiries/concerns and address appropriately
Working knowledge of Microsoft Office programs

117

ABB Ability Technology Ambassador Resume Examples & Samples

Supporting ABB business units in developing value-adding applications using the ABB Ability™ platform
Information modelling
Device interfaces for data collection with various standard and proprietary protocols
Calculations to refine sensor data to key performance indexes
Data analytics
UX design and visualizing data for users in interactive web and mobile user interfaces and reports
Systems integration
Creating training material and organizing training workshops for the application developers
Preparing documentation and other support material on the application development
Providing consulting and design services to implement the applications

118

Guest Service Ambassador Resume Examples & Samples

Deliver and collect hotel guests at the airport and chauffeur them using the hotel vehicles
Work closely with the Airport Concierge, Bell Captain, and Executive Office
Assist guests regarding hotel facilities in an informative and helpful way
Check in Guests at Front Desk
Previous experience as a Driver preferred
Valid Drivers License required
Excellent communication skills and a professional presentation
Strong interpersonal, organizational and problem solving abilities
Ability to work well under pressure in a fast paced environment

119

Os-overnight Ambassador Resume Examples & Samples

Provide excellent customer service and assist customers promptly and in a friendly manner
Valet park vehicles for customers
Implement Company procedures and comply with safety regulations
Report unusual incidents to the manager
Perform other duties as needed to ensure productive operations, quality service, client and customer satisfaction
Job duties may be modified at any time
Must be capable of driving both auto and manual transmissions
Ability to work in an environment that is not necessarily protected from weather and temperature changes with exposure to hot, cold, wet, humid, or windy weather conditions for long periods of time
Must be at least 18 years of age and possess a valid state issued driver’s license
Ability to walk/stand continuously
If this application leads to a conditional offer of employment, you will be subject to an employment/criminal background check in accordance with any federal and/or state and/or local specific law

120

Door Ambassador Resume Examples & Samples

Demonstrate service attributes in accordance with industry expectations and company standards including
Being attentive to Guests
Accurately and promptly fulfilling Guests requests
Anticipate Guests needs
Maintain a high level of knowledge which affects the Guest experience
Demonstrating a ‘service’ attitude
Greets guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
Maintain a high level of product and local knowledge
Focus on the guest needs and go the extra mile. Immediately handles all guests’ requests and promptly follows up to ensure satisfaction
Be familiar with all “In the Know” knowledge including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, etc
Be familiar with cultural programs and events going on in the city and its surroundings
Ensure a sound knowledge of the local area regarding history, places of interest and special events. Knowledgeable of where further information can be obtained
Perform personal services such as delivering messages and packages, running errands and replying to guests’ queries and requests
Ensure all measures are taken so as to guarantee that guests depart from the hotel with a positive impression of hotel services
Attend to guest’s complaints, inquiries and requests, refers problems to Manager if he/she unable to assist
Take personal interest and pride to ensure that the Bell Service Area, hotel entrance and storing area are kept clean and in an orderly state at all times
Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner
Ensure all customers receive a fast efficient and friendly and friendly service following the InterContinental Brand Standard Guidelines and the Standard of Operations Procedures of Front Office
Perform tasks as directed by the Manager in pursuit of the achievement of business goals
Must ensure high recognition of IHG Rewards and Ambassador Members in order to achieve high scores in the HeartBeat survey
Ensure maximum involvement in the HeartBeat program in order to obtain higher results
Is fully aware of restaurant operating hours and specials / Spa facilities and services as well as other recreation options
RESPONSIBLE BUSINESS
Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene, Security and Fire Life Safety
To participate with the hotel team in the Responsible Business Week Activities
Familiar with emergency and evacuation procedures
Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager
Ensure and maintain the security of information relating to customer and personnel in the hotel
Perform other duties as directed
Comply with the Company’s Code of Conduct
Comply with the company values and model desired behaviors
Facilitate and assist in tasks of Bell Service

121

Guest Experience Ambassador Resume Examples & Samples

Previous hotel or customer service experience is required, previous maintenance experience is desired
Requires regular, sometimes constant, contact with customers, outside agencies and the general public. Must have excellent verbal and written communication and interpersonal skills with the ability to interact with many types of individuals and personalities
Excellent listening skills and able to accurately sense and respond to guests’ unspoken wants and needs
Proficiency to approach all encounters, regardless of the situation in a friendly, service-oriented manner
Excellent telephone skills particularly related to customer service and sales
Basic working knowledge of plumbing, painting, caulking, and/or other general repair skills
Must be able to work with and secure sensitive and/or confidential material and information
Must be self-motivated and able to work with little or no supervision, responding to and handling unfamiliar situations with little supervisory guidance
Must possess solid organizational skills with the ability to simultaneously prioritize multiple priorities and/or projects in a fast-paced environment
Requires regular contact with other departments, supplying or seeking information on specialized matters

122

Guest Services Ambassador Resume Examples & Samples

Serves as the first point of contact for arriving shoppers and group tours and is the primary interactive source of information
Ability to respond to customer inquiries and advise on the appropriate resolution while remaining pleasant and cheerful
The incumbent must be articulate, outgoing, and present a professional, pleasant, and courteous appearance at all times

123

Simon Rewards Ambassador Resume Examples & Samples

Ensures compliance with all Simon policies and procedures pertaining to programs and knowledgeable about all aspects of the property to assist shoppers
Provides support and assistance to co-workers and to Guest Services as requested by supervisor; participates in team meetings and efforts to implement the center’s projects and achieve the center’s goals
Maintains confidentiality and follows the code of ethics
Must be extremely outgoing, approachable and professional
Multiligual is a plus

124

Simon Insider Ambassador Resume Examples & Samples

Responsible for representing Simon to customers by providing high quality and efficient service (directions, maps, amenity options, etc)
Ability to capture additional information from consumers while interacting, including registration for the VIP Shopper Club. In addition, may administer research questionnaires
Must be able to work outdoors for all scheduled shifts

125

Simon Insider Ambassador Resume Examples & Samples

Responsible for representing Simon Insider to customers by providing high quality, efficient, and friendly service
Ability to respond to customer inquiries about Simon Insider and advise on the appropriate resolution while remaining pleasant and cheerful
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist any individuals with disabilities accordingly, and thank the guest with genuine appreciation (e.g. hand a business card during the Thank You to invite them to come back or reach out before their next visit)
Comfortable using touch screen technology (e.g. smartphone and tablets) and apps
Ability to offer appropriate recommendations to shoppers in need, and provide personal, positive experiences about recommendation as warranted (e.g. I love that restaurant, the chocolate layer cake is the best!)
Must be articulate with excellent verbal communication skills, excellent hospitality and interpersonal skills
Present a professional, pleasant and courteous appearance at all times
Fluency in multiple languages is a plus

126

Simon Rewards Ambassador Resume Examples & Samples

Responsible for representing Simon Rewards to customers by providing high quality, efficient, and friendly service
Ability to respond to customer inquiries about Simon Rewards and advise on the appropriate resolution while remaining pleasant and cheerful
Knowledgeable about mall layout, retailers located within the mall and their location, mall amenities, and any temporary retailers located within the center on seasonal basis
Ability to quickly and efficiently adjust to changing circumstances based on traffic patterns and needs of the center. Changes could include moving the greeter location or switching to another task
May be asked to assist with other areas of mall management as needed
1+ years of customer service or sales background preferred
Ability to spend 100% of his/her time on their feet when providing services to customers
Ability to work primarily on weekends but possibly also some weekdays, weeknights, and holidays
Must be extremely outgoing, approachable, and professional
Ability to remain calm and pleasant in stressful situations while maintaining a willingness to be helpful in fulfilling the guests’ need(s)

127

Resort Ambassador Resume Examples & Samples

Enthusiastically greet all incoming calls, knowledgeably answer questions, anticipate the callers needs, and respond promptly with your personal spirit, however busy and whatever time of day
Create memorable experiences with a fantastic, welcoming personality that can relate to guests & associates
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met
Calmly and confidently communicate with and dispatch appropriate emergency personnel
Great communicator. Providing amazing experiences requires the ability to communicate fluently in English

128

Manager, Ambassador Resume Examples & Samples

Establishes self as a leader within team and organization and participates in setting overall franchise strategy for Patient Ambassadors
Responsible for the direct management of Patient Ambassadors, ensuring the strategic focus, alignment, project management and tactical execution for each assigned geography throughout their region
Develops internal and external customer relationships to successfully drive AbbVie’s business objectives
Interprets national strategies and tactics for Ambassadors in region, while developing and executing a local strategy that incorporates all national and regional objectives
Develops successful tactics and strategies to increase effectiveness of programs within an assigned geography
Monitors district progress towards meeting and exceeding goals and effectively manages district budgets to ensure ROI is being maximized within assigned geography
Ensures Ambassadors adherence to all corporate and divisional compliance policies and guidelines
Leads and develops a diverse sales team that is representative of company stakeholders

129

Internal Product Ambassador Intern Resume Examples & Samples

Communicating and ensuring that sales reps are competent in using BG's assets, and most importantly using our assets but also taking charge of improving our process so that we can more effectively communicate
Synthesizer ; ability to breakdown information from multiple sources and turning it into a recommendation
Spunky and outgoing. Be able to present to an audience
Go-getter, ability to work independently
Experienced with video editing, broadcasting (ie. YouTube)
Problem solver
Detailed oriented

130

Lobby Ambassador Resume Examples & Samples

The Lobby Greeter/Door Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start
As the first and last impression of the hotel, this high profile department carries a special responsibility
Stationed at the entrance of the hotel and greets each guest by name upon arrival and departure to the hotel
This person will also assist guests with general inquiries about the hotel and the local area
Excellent personal presentation and interpersonal skills
Attention to detail and the ability to multi task are required
Excellent communication skills are essential
Warm welcoming smile, a positive attitude and be knowledgeable about the local area
Reading, writing and oral fluency in both the Korean & English language
College degree preferably specializing in hospitality
Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan

131

Nightclub Ambassador Resume Examples & Samples

Works with Management and Security to identify problem patrons
Interacts directly with the public to provide a friendly, personable, hospitable first impression for guests entering the nightclub
Promotes events, products, and services
Assists manager with the implementation, setup, and coordination of VIP events and functions
Must have 3 months experience working in nightclubs, bars, or similar alcoholic beverage environments with direct customer contact
Must have Friday and Saturday night availability
Must be even tempered and able to remain calm in high stress situations
Must be able to accurately handle cash, count change and process all other tender methods
Practical experience within law enforcement or military is preferred
Must be able to obtain a Pennsylvania Gaming Control Board license
Must be personable, warm, friendly and outgoing
Must have excellent verbal communications skills

132

Site Ambassador Resume Examples & Samples

Coordinate the management of documentation of attendance, quality, safety and performance discipline as well as union appraisal reviews
Manage the historical personnel records with San Angelo archives and future records with Company Record Center
Manages the Kronos Time, Leave and Attendance System in accordance with current contract rules/policies. Coordinates with Corporate COE and Kronos Payroll Team on any system interfaces and processes as they relate to Union Time and Attendance
Process internal movements/promotions
Administers the union job bidding procedure
Manages the attendance model of Kronos, including tracking discipline and submitting reports for any non-conformances of discipline
Maintains database for disciplinary actions
A minimum of a High School diploma, G.E.D. or equivalent required
Minimum of two (2) years experience in administrative work
Union shop experience preferred
Computer knowledge in Microsoft Office including Excel, Word, and Outlook required
Kronos experience preferred
Must have analytical problem solving skills and professional judgment required to resolve issues
Must have the ability to function in a team based environment
Ability to perform difficult work when only general to limited instructions are available
Provide directions and training to others as needed
Ability to consistently manage a variety of tasks, some being very time consuming while under pressure of the process
The standard hours for this position are Monday-Friday, 800am-500pm, but will require flexibility to coordinate with other shifts (as early as 600am, as late as 600pm).Production

133

Welcome Ambassador Resume Examples & Samples

Enthusiastically greet each guest as they approach the Village Plaza
Providing directions and offering suggestions of things to do while at the resort and visiting Charleston
Handing out various surprises and gifts ie: balloons, ice cream vouchers, coloring books and crayons, to the children on the Village Plaza
Answer any questions the guest may have in regards to the resort outlets, recreation activities, tide charts, etc
Must have good customer service skills
Computer knowledge is not necessary

134

Pradaxa Ambassador Resume Examples & Samples

Execute Sales Action Plans with excellence.scientific platform Build up Customer advocacy through clearly communicate & convince them with product
Driving Performance: Meet/exceed target in assigned territories
Customer relationship management: Key Customer Relation Management (KRM) & Implementation strategic marketing plan.Tender & hospital stock monitoring
Superior Selling Capability.Good relationship with top Key Opinion Leaders and key doctors to build up customer advocacy by sharing updated product information and discussing on how to influence tier 2&3 prescribers

135

Manager, Ambassador Resume Examples & Samples

Establishes self as a leader within team and organization for Patient Ambassadors
Manage the successful implementation of the ambassador team and compliance to their SOP to ensure delivery of appropriate patient support program services
Will provide field direction to the team to ensure they contribute to the brand in a strategic way
Interact closely with sales organization to drive increased education regarding platform services available to patients
Use appropriate data sources to evaluate effectiveness of Ambassadors and make suggestions for tactical improvement

136

First Impression Ambassador Resume Examples & Samples

Welcomes and greets candidates, executives, clients and vendors
Keep front desk tidy and presentable with all necessary materials
Receive letters, invoices, mail and re-route them to proper department
Take up other duties as assigned that concerns clients, applicants, and vendors

137

Global Mobility Ambassador Resume Examples & Samples

Respond to inquiries about the relocation process
Provide coaching and support to the program managers and the external relocation vendor(s)
Service as a point of contact for relocating employees
Answer questions and adjust plan to an employee’s changing needs
Troubleshoot issues and seek to remove barriers that are causing friction before, during, or after a relocation event
Respond to employee impacting issues that may arise during the relocation process and ensure the right communication occurs
Educate managers and business partners on employee concerns and needs prior, during, or after relocating
Identify opportunities and gaps in the relocation process and provide solutions
Use employee experience data to adjust the workflow, response, and case management to employees
Work activities demonstrate results and shows creativity and innovation
Perform activities to ensure compliance with standard work, federal/state/international regulations, and company policy
Maintain system records to ensure accurate and timely information/documentation
Consult, coordinate and partner with our third party service providers, HR, Legal, Payroll, Immigration, Benefits, team members and other departments/systems as appropriate
5+ years’ total experience working with in the relocation industry or as a customer service leader, human resources, or employee relations experience in a large company
Experience in providing consultation and guidance on relocation processes and benefits
Demonstrated follow up skills in a fast-paced environment
CRP or equivalent certification
Strong evidence of relationship-building across various internal departments within an organization
Strong time management and ownership of deliverables

138

Villas Ambassador Resume Examples & Samples

Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area
People Person. The best part of serving others is creating guest experiences that go beyond the expected
Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing

139

One Team Service Ambassador Resume Examples & Samples

Meet and greet internal and external clients with a warm and professional disposition while addressing needs with a sense of urgency and priority
Coordinate all One Team services supported under the department service level agreement, primarily those provided by the One Team associates and other groups within One Team. The One Team Ambassador is ultimately responsible for the completion of the tasks to the satisfaction of the client. A strong sense of ownership and teaming is required. At times, it may be more efficient for the One Team Ambassador to complete the tasks themselves, so a willingness to perform duties outside one’s scope is imperative
Ensure maintenance and updates to inventory listings are completed by the One Team associate
Facilitate and assist with catering deliveries, food set-up and clean-up
Ensure physical space is maintained and in good repair by reviewing space and submitting requests for maintenance and general repairs through department ticketing software. This includes lighting repairs, carpet cleaning needs, janitorial needs, etc. Follow up to ensure all requests have been completed and to satisfaction
Bachelor's Degree preferred; High-School diploma required
1+ year of relevant corporate experience preferred
Highly motivated and a strong sense of teaming
Ability to interact with all levels of professionals
Ability to handle multiple priorities with a sense of urgency and diplomacy
The ability to travel locally when needed

140

High End Condo Ambassador Resume Examples & Samples

Communicates staffing needs on shift to Account Manager or Operations Manager
Assures that officers receive appropriate training, developing them in both technical and professional skills; also may
As a condition of continued employment, employee must maintain current active status of all required License at all times,

141

Sb-ambassador Resume Examples & Samples

A year or more of experience as a concierge or central reservations agent, preferred
Experience with people in the service industry, preferred
Steamboat community experience (local knowledge and familiarity with Steamboat history/surroundings)
Strong communication skills and customer service experience, required
Must have a cheerful, friendly, outgoing and enthusiastic attitude
Work in a team environment
Medic first aid training is a plus and ability to adhere to all safety policies
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corp Service Excellence standards
Assist guests with community information; meet and greet guests as they arrive and help them find services, etc. in a courteous and professional manner at the base area, on the mountain, and virtually all areas of the resort
Guide mountain hiking tours
Understand and work with the RTP sales system
Assist with special events
Sell all summer products
Operate summer Lost and Found center and the Information Center
Disseminate mountain condition and safety information and other important information to the public and other departments within the corporation; update information sources
Take customer comments
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties, as assigned

142

Lead Guest Services Ambassador Resume Examples & Samples

Have a degree or industry certification
Be constantly aware of your surroundings and proactively offer assistance when needed
Demonstrate proficiency in using MS Office and Google Docs
Be willing/able to learn and use our internal Salesforce.com software applications
Have good written, analytical, and problem-solving skills

143

Senior Guest Services Ambassador Resume Examples & Samples

Maintain and provide excellent customer service and support to the office
Deliver a guest experience that is unique and brings the brand to life
Handle all guest interactions with the highest level of hospitality and professionalism accommodating special requests whenever possible
Serve as an information hub for our staff on a daily basis
Training and implementation of new processes
Quickly respond to Salesforce employee needs in person, via phone, email, or our internal social network
Resolve customer complaints; and assist customers in all inquiries in connection with Salesforce
Book conference rooms for employees under last minute circumstances
Assist with placing food orders as requested by the food order form
Properly address customer and employee concerns by reaching out to the right departments or individuals
Notify staff of visitors, candidates, customer meetings, etc
Greet and direct all visitors, including vendors, clients, job candidates and customers
Ensure guests are properly signed into the Visitor Log system
Logging in all vendor visits to ensure Vendor Badges are distributed correctly
Complete a daily check of temporary access cards. Ensure all cards are accounted for and returned daily; Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation
Help direct visiting employees and executives to hotel seating and conference rooms
Assist with internal events as requested
Lunch and absentee coverage
Gather extra equipment and office supplies to prepare cubes for new/transferring employees
Work with local building management to ensure that all services are utilized and working in good order
Manage desk schedules
Maintain up to date team documents and training materials
Assist Supervisor Workplace Ambassador, Indianapolis as needed with various projects

144

Street Team Ambassador Resume Examples & Samples

Set up My58 & Estrella TV Sacramento booth and interact with attendees at events
Take photos and videos at events
Post photos and videos online
Appear in My58 & Estrella TV Sacramento promos as needed
No experience required
Being fluent in English and Spanish is a huge plus
Outgoing, energetic personality
Extremely reliable

145

Hotel Event Ambassador Resume Examples & Samples

Remain visible to the Meeting Professional and their attendees
Remain accessible in person and via cellphone/radio
Continuously monitor and walk meeting/public spaces prior to, during, and after events
Proactively search for areas of improvement
Troubleshoot and resolve issues quickly
Facilitate last minute changes/issues with operational departments
Experience in a hotel or a related field preferred
Computer knowledge/skills preferred
Flexible and long hours sometimes required
Must be able to stand/walk the majority of shift
Events Ambassador
Light to moderate work - exerting up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects as required
Demonstrate a warm, friendly, professional demeanor at all times
Possess and display strong communication skills; able to effectively listen to, understand, and respond to Guest/client questions or requests
Be flexible with their schedule when required by business demand and/or required meetings and training
Demonstrate ability to take initiative, including anticipating Guest/Client or operational needs
Comply with all Hotel (Boston Park Plaza) and Corporate (Highgate Hotels) Standards and Regulations set forth, so as to encourage safe and efficient hotel operations

146

Spotted Frog Ambassador Resume Examples & Samples

Plans and coordinates flow of guests at the Cove
Greets incoming guests
Have a daily In-House list as well as VIP list
Cleans and resets lounge chairs and dining area as needed- opens

147

Brewery Ambassador Resume Examples & Samples

Conducting tours on a regular basis -- public, private and VIP group
Managing sales, assisting customers and restocking the gift shop
Greeting guests to the Tour Center
Assisting with all tours (pouring beer, keeping tasting areas organized, answering questions)
Maintaining all aspects of organization in the Tour Center (rooms, gift shop, storage area, etc)
Assisting in the updating and creation of displays for museum in tour center
Inventory processing for the gift shop
Maintaining and assisting in the daily upkeep and cleanliness of the gift shop and tour center
Assisting in local marketing projects and events
Accurately updating and entering tour center information into a database
Shipping, receiving and other organizational tasks
High school certificate required, Associates degree or higher preferred
Previous customer service experience is a plus

148

Lobby Ambassador Resume Examples & Samples

Checks cleanliness and operation of the lobby and the driveway and ensures that lobby and driveway are clean and any maintenance issues are followed up on
Greets each guest with a warm, friendly smile followed by an appropriate greeting
Welcomes guest to the hotel and offers assistance to all guests and holds responsibility of completion and follow up on all wishes of guests arriving at the hotel
Assists and follows up with any guest requests and answers all guest questions
Gives recommendation on facilities and makes recommendations
Ensures immaculate grooming and consistent politeness to all customers
Regularly interacts and engages with customers and collects and records feedback
Ensures that lobby team is on duty and that discrepancies are reported to their supervisors
Ensures product knowledge is up to date and to ensure to be aware of local events, venues and transportation options
Interpret computer reports
Engage in casual conversation and indulge in special requests
Addresses repeat guests by names
Assists meeting and greeting VIP guests in cooperation with the Guest Relations Team
Ensures familiar with hotel occupancies, functions and guests arriving at the hotel
Supports the Front Office, Guest relations and Club Lounge Operation
Attends and acts on the different guest requests and complaints
Performs other tasks that may be assigned by immediate
Reports Security Risks to Management

149

One Team Service Ambassador Resume Examples & Samples

Greets and directs internal and external guests to his/her hoteling space and/or assist with reserving space
Recommends and guides the customer in the highest and best use of space to meet their needs
Assists with audio visual and facility needs, including the use of internal software (Service Desk, OnBoard, Spaces Application, etc.)
Assists with catering deliveries, set-up and tear-down
Makes reservations in the hoteling system and follows-up with requests in a timely manner, while also anticipating potential conflicts related to space utilization and occupancy
Resolves logistical and/or other customer-related challenges with a sense of urgency and professionalism; negotiates alternative solutions when necessary
Ensures set-up of conference space and configuration according to requirements requested by customers. Provide technical assistance with audio-visual and other equipment as requested; trouble-shoots with ITS and/or Telecom as necessary
Coordinates operations, hospitality, security and administrative support as needed; collaborates with other departmental teams as needed
Generates regular system reports to assist with decisions for space utilization
Prepares and maintains the physical space, including workstations, offices, teaming rooms, kitchens and conference rooms. Cleans spaces and restocks supplies to ensure the space is neat, organized and ready for use (either daily or as turnover occurs). Collaborates with the Facilities team to report lighting, carpet, wall, etc. repairs
Cross-trains in other team functions and provides back-up support to other positions as needed
Provides input and recommendations on process improvement
Maintains a sense of urgency and responds to all requests in a timely and professional manner
Perform other duties, tasks and special projects as required or as assigned by the management team
Bachelor’s Degree strongly preferred; minimum high-school diploma required
Minimum two years relevant corporate experience, preferably in a hospitality, service- oriented or customer-centric environment strongly preferred
Minimum two years’ experience in a similar role with similar skill sets; customer service experience required
Excellent decision-making and problem-resolution skills; excellent judgment
Highly motivated and excellent teaming skills required
Ability to make decisions and work under pressure
Strong computer skills including excellent ability in Microsoft Office applications
Must be willing to be trained and perform in all functional areas

150

Guest Service Ambassador Resume Examples & Samples

Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Marquee Customer Service to all guests and team members
Issue player loyalty cards
Direct incoming calls to appropriate team members and departments
Take and forward accurate messages from patrons
Must adhere to regulatory, department and company policies
Perform all job duties in a safe and responsible manner
Must be able to perform multiple tasks simultaneously and possess strong organizational skills
Must be able to acquire and maintain appropriate gaming license

151

Lobby Ambassador Resume Examples & Samples

Recognize customers immediately with a warm and hospitable welcome. Identifies and inquires about guest needs to better serve them during the visit
Respond to inquiries with accurate information regarding hotel features, services and assistance. Knowledgeable with daily functions, VIPs, and any other special event occurring in or pertaining to the hotel. Provides clear and understandable directions to hotel facilities and nearby attractions
Has full empowerment to make decisions and immediately solve any guest issue or problem. This person will make decisions on behalf of any operational department in the hotel
Constant awareness of all important functions occurring in the hotel in order to direct and assist guests. Assists Event Services team in providing information and support to ensure total guest satisfaction for group clientele
Manage lines of guests waiting for any outlet or service in the hotel by engaging them individually and identifying if their needs can be better served by another department
Escort VIP 3 guests or above to accommodations. Coordinates with Front Desk and Towers staff regarding daily VIP arrivals and special guests. Also identifies past guests with service recovery and/or with special needs. Communicates regularly with guests to ensure they are enjoying their stay
Ensure daily neatness and cleanliness from the hotel main driveway area and hotel lobby. Report discrepancies to the appropriate department or their supervisor

152

Door Ambassador Resume Examples & Samples

Is hospitable and enjoys greeting and welcoming guests into the hotel
Is a great team player responsible for the operations of the Concierge desk
Is willing to go the “Extra Mile” in order to exceed guests’ expectation
Is able to work on a rotating roster

153

Overnight Service Ambassador Resume Examples & Samples

Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
Greet guests in a friendly manner
Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
Deliver guest requests and assist in cleaning guest rooms, as needed

154

Customer Ambassador Resume Examples & Samples

Typing speed of 50-60 words per minute
Typing accuracy of 95%
Excellent grammar and spelling
Expert in communication, a people-person
Passionate for conflict-resolution
Punctual
Resourceful and creative problem solving
Enjoys collaborating with leadership on effective solutions
Excellent articulation, enunciation, and professional tone
Able to work independently and research for answers
Adaptable to change in a fast paced environment
Thrives on constructive criticism
Attentive listener
Passion for learning and personal development

155

Rx OTC Ambassador Resume Examples & Samples

Greets customers in the OTC aisles and RX waiting areas
Assists Customers in product location and special requests
Assists customers by providing answers to their OTC, vitamin, supplements, pharmacy prescription and wellness services and general health and wellness questions
Quickly identifies the need and efficiently gets the customer assistance from the Pharmacist when needed
Partners and communicates with the pharmacy and drug store staffs to assist customers
Build customer relationships and loyalty
Provide customer education and one on one selling
Stay abreast of new products, services and health and wellness trends
Assists in promoting Health and Wellness events such as Second Saturday Screenings, Immunization clinics, dietician services etc
High school diploma or equivalent and must be at least 18 years of age (College preferred)
HIPAA trained
Active State of Texas certification as Pharmacy Technician
Must acquire 20 hours of Continuing Education every two years
Intermediate computer skills (MS Windows, Word, HEB Intranet)
Minimum 3- 5 years experience as an H-E-B technician

156

Ambassador Resume Examples & Samples

High School/Bachelors Degree
Mininum one year experience in a similar role
Good in written & spoken English and Arabic
UAE National with valid documents

157

Ambassador/k Resume Examples & Samples

Ambassadors will “Own the Zone” and control every aspect of the customer experience within the defined working areas
Providing all customers who check in to ‘The Zone’ with a site emergency overview
Accommodating all RBS staff, and other visitors, maintaining a positive customer experience
Ownership of the complete customer journey, with direct interactive communication between guests and host
Welcoming and managing all exception related visitor scenarios, including unauthorised persons, liaise with the security control for over watch of any situations
Managing any visitors with children by having them sign and acknowledge site guidelines
Direct or escort all non-registered contractors to dedicated zone for sign in
Leader of all emergency situations, including lockdown, fire and major incidents, coordinating with the security control room
Tasks include maintaining good housekeeping, litter removal, clearing tables and organising chairs
Environmental awareness and hazard control, including signage and cleaner liaison
Manage any Dawn Raid occurrences accordingly by following current process and directing them to designated holding areas until the correct host arrives
Facilitate effective control of all essential equipment within Zone, including the first aid kit, hazard signs, essential stationary and building guides, cleaning materials and RBS marketing information
Gain feedback from staff, guests, and visitors of their journey in the campus, own all service recovery opportunities
Support RBS Facilities Manager or G4S management with any reasonable request
Articulate interpersonal skill set with charisma and confidence to manage a unique environment
Professional approach to appropriately meet and greet high profile visitors to the site
Customer focused - Providing first class support service. This will include information provision, local knowledge and enhanced disability understanding & interaction
All individuals will meet an agreed assessment benchmark and be screened to PES 4 standards
Security Administrator

158

Journey Ambassador Resume Examples & Samples

Meet, greet and direct Guests who enter the lobby area
Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
Attend all Reception meetings and Executive Lounge Meetings
Record of Guest Satisfaction Survey, TripAdvisor and Guest Assistance
Blue Energy active member
High English Level
Previous managerial experience in a customer service function
Previous experience in a customer service function or a similar role

159

Fitstudio Ambassador Earn UP TO Resume Examples & Samples

Encourage members to sign up for Wellness Concierge consultations
Assist with selecting the right fitness equipment for members and make suggestions
Walk members through the product recommendation list
Reschedule the consultation with a Wellness Concierge
Schedule as many Wellness Concierge appointments as possible via kiosk, tablet, and refers members to the Wellness Concierge
Demonstrated leadership and coaching skills

160

Seasonal Ambassador Resume Examples & Samples

Consistently offer a professional, friendly greeting and engaging service
Have precise knowledge of all event activities and experience inclusions
Assist with security throughout the Legacy Event festivities
Understand all tasks throughout the season
Assist guests with directional in an informative and helpful way
Have knowledge of all event activities: location, time, event
Follow outlet policies, procedures and service standards
Previous experience within hospitality preferred
Highly responsible & reliable

161

Event Ambassador Lead Resume Examples & Samples

Lead a range of 1 to 3 concert and sports events per week
Able to oversee/execute multiple sponsored events on the ground, ensuring each opportunity is maximizing passenger activations and ambassadors are on time, organized, and properly representing Lyft
Responsible for picking up/dropping off/keeping inventory of event materials
Able to recruit and train new Brand Ambassadors to the program, providing feedback from their learning sessions on each project
Must have valid driver's license and be able to drive on a regular basis

162

Overnight Villa Ambassador Resume Examples & Samples

Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home
Have an impeccable eye for detail to ensure accuracy and efficiency
Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy

163

Restaurants & Bars Ambassador Resume Examples & Samples

Strong presence in the hotel lobby interacting with both in house and walk in guests with the objection to promote our outlets and increase the covers in the restaurants
Work closely with Sales and Food and Beverage Department to achieve shared goals and generate revenue, for all outlets
Represents the venue first and last point of guest contact entrusted with their welcome and fond farewell
Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
Demonstrate trust, support and respect towards team members in day-to-day work activities
Seek assistance from other team members, supervisors and managers when required
Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome
Schedule dining reservations and arranges parties or special services for customers according to the Restaurant Reservations SOP
Has a working knowledge of the dining room layout, table numbers, stations and colleagues working during each shift
Familiar enough with the menu to answer any questions the guests may have and should inform guests of any specials at time of seating
Fully certified in the use of Epicure Restaurant Reservation system
Responsible for the collection and input of any relevant guest history in profile
Ensures a proper capture of all guest source data (in-house, local residents, outside tourist, SBU) and consolidate per shift
Review the notice board and outlet briefing sheets on a daily basis to be well informed of hotel events, city information, sold-out items, daily specials and any other information that may be relevant to the job
Demonstrate knowledge of individual contribution to department objectives
Attend property Sales Meetings and Food and Beverage Briefings when required and other appropriate department/management meetings to ensure two-way communication
Attend all commercial meetings and support marketing team in promoting all new offers, deal and packages, related to Food and Beverage
Review and report sales productivity highlights at weekly property staff meetings
Prepare weekly brief and presentation of all Sales Site inspections/VIP Customer visits for presentation/review with property Executive Committee/Department Heads
Attend Sales Meetings and serve as liaison between assigned property and the Complex Sales
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale
Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives

164

RBS Ambassador Resume Examples & Samples

Plan and direct the local operations of the G4S personnel to ensure compliance with BS 7499 and your local operating procedures as described in the assignment instructions
Assist in care visits for all staff, identify and refer any issues to the management team
To take control of increase within alert status procedures and communicate effectively with Line Management
To take responsibility for the CCTV monitoring and controls and ensure that these are conducted in accordance with the CCTV Folder
To be responsible for the key control systems ensuring these are conducted in line with BS 7984
Ensure operating systems meet the RBS standards
Ensure all control room paperwork is maintained and any anomalies are escalated to the management team
Ensure that all officers are aware of the assignment instructions and that they have read and signed them
Ensure that all officers have a training matrix and that this is completed in time and is accurate
Undertake any other duties consistent with the nature and grade of the post as necessary or as requested
Ensure that the Company’s Equal Opportunity Policy is fully implemented at all times
Adhere to Health and Safety ensuring that risk assessments are in date and held locally and that the Security Officers to refer to them
Complete a handover document that is comprehensive so that any oncoming staff are aware of any issues that have been faced and potential problems that could arise
Conduct on commencement of shift an officer briefing this must include any intelligence about current alert status and penetration testing to all members of staff, ensuring that you maintain good communications throughout your operational area
Ensure all manning levels are consistent with the requirements for your area. Any failures should be reported immediately to the management team
Resolve all operational problems within your operational area and prepare responses within established timeframes to all service complaints when requested
Attend regular monthly meetings with the management team if required to review service delivery keeping meeting records for audit purposes
Be responsive to the client’s needs and work in partnership with the client and other suppliers to support the delivery of the services
The supervisor should be present at the main staff entrance during peak flow hours to assist with checking of building passes
Correct areas of employee underperformance through monitoring and reviewing ensuring this is reported appropriately to the management team
Industry leading personal presentation standards, with exceptional FOH qualities
Partnership working - Ensuring all ambassadors have the full breadth of knowledge of the facilities service team
Health and Safety - Developing the skills of the security officers in identifying visible and potential hazards. Linking into an action framework of solution or isolation and follow-up
Security professional – To be vigilant and proficient in all threat level awareness
Competent with the use of the latest innovative technology and apps
Natural communicator – upholding highest standards of customer engagement
Ambassador/K432/87730/5

165

Customer Experience Ambassador Resume Examples & Samples

Quickly and professionally answers incoming phone calls from policyholders, insurance agents and/or auto glass shops -- listening to each customer's needs and concerns
Gathers all necessary information for the claim, including verifying insurance coverage and deductible amounts, with empathy and patience
Puts customers at ease by using the production/shop locator system to find an auto glass vendor to quickly and conveniently service their vehicle -- qualifying the damage for a windshield repair or selecting the appropriate glass part for replacement
Proactively assists broader team by answering hold calls
Helps new associates get up and running with orientation and training, as needed

166

Bluemix Ambassador Resume Examples & Samples

Working knowledge of IBM Bluemix (PaaS, IaaS), hybrid cloud
Experience with SQL and NoSQL databases such as, DB2, MySQL, CouchDB, Cloudant, MongoDB
Java, JavaScript, Python, and other scripting languages
Hands-on experience using REST API and web services, like Twitter, weather, geospatial
Experience with building web applications
Familiar with software design patterns & principles
Experience with Windows and/or Mac operating systems
Demonstrates verbal and written communications skills
Great interpersonal skills, communication and positive outlook. Able to proactively reach out to others
Co-op or internship program enrollment is mandatory
Knowledge of IBM products
Knowledge of the software development cycle
Experience with various programming languages
Understanding of software engineering

167

Tram Ambassador Resume Examples & Samples

Computer skills in Word, Excel, PowerPoint
Excellent prioritization/delegation skills
Excellent personal safety record
Knowledge of OSHA and EPA regulations
Clean Driving Record
Lift 50 lbs
Must be 21 years old

168

Bungalow Lounge Ambassador Resume Examples & Samples

Consistently offer professional, engaging, and friendly service
Ability to build professional rapport with our "regular/local" patrons
Provide a welcoming first impression of the Bungalow Lounge by checking valid identification thoroughly and respectfully
Keep accurate headcount of entries and exits in accordance to The Bungalow’s maximum occupancy, as well as control the flow of the line to reduce wait time and ensure an enjoyable guest experience
Act as a liaison between the Bungalow team and Security department, ensuring smooth communication and organized entry to the venue
Immediately reporting guest incidents to Security and/or appropriate Management. Such incidents may include but are not limited to the following
Previous experience in fast pace, luxury hospitality is an asset
Excellent verbal and professional communication skills
Energetic, self-motivated and flexible to change
Ability to multi task to accomplish job responsibilities
Knowledge in Excel and Word is an asset
Knowledge of Opera is an asset
Must be professional, enthusiastic, a strong team player and possess excellent organizational skills
Proven ability to meet deadlines in a fast paced work environment

169

Lobby Ambassador Resume Examples & Samples

Ensures to offer and serve Arabic coffee and dates to incoming and outgoing hotel guests in the main lobby
Prepares and makes certain that Arabic coffee and dates are always readily available to serve
Ensures there is clean Arabic coffee cups at all times
Is efficient, diplomatic, and cooperative in dealing with his colleagues
Reports for duty punctually wearing the correct uniform and name badge at all times
Provides a courteous and professional service at all times
Maintains a high standard of personal appearance and hygiene at all times
Ensure that the weekly purchase requisition is done properly as per requirement
Ensure that proper set up is done on daily basis for the Arabic coffee and dates served in the lobby
Must be lead by example by demonstrating the Hallmarks and guiding principles in their role continuously
Must be able to perform any other duties as may reasonably be requested by the management

170

Loyalty Ambassador Resume Examples & Samples

Develop relationships with Select Guests and serve as their point of contact for any hotel or program questions
Create memorable experiences for our Select Guests during their stay
Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay
Resolve any concerns or issues with Select Guest, communicating any needs or special requests to fellow hotel departments
Arrange Select Guest and special occasion amenities via In-Room Dining
Conduct Loyalty Program training with other Front Office and hotel associates
Conduct monthly Loyalty meetings with relevant hotel associates
Promote the Select Guest program to guests that are current not members
Maintain Select Guest product inventories
Conduct guestroom inspections prior to Select Guest arrival
Will assist in Front Office operations as needed
Perform any other duties assigned by the Front Office Management
Be actively engaged with our guests and deliver memorable guest experiences
Create unique, personalized WOW moments at every opportunity
Previous customer/guest service experience; hotel and front office experience is strongly preferred
Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns
Previous cash handling and multi-phone usage experience
Must possess the ability to multi-task in a busy environment, follow through successfully on guest requests, ensure guest satisfaction, and work as a team player
Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills

171

Transatlantic Ambassador Resume Examples & Samples

Goal-oriented, focused, and assertive individual who needs little direction or supervision
At least one year of experience in a selling environment
Basic understanding of wine and spirits to include regions/varietals, product/food pairing techniques, basic production, and service
Proficient at calculating commissions, percentages, and reviewing comparative sales data for analysis
Adaptable and able to assist a variety of internal customer groups and varying personality types
Thrive on creating and selling innovative ideas and demonstrate an entrepreneurial spirit
Reside within a thirty minute radius of a retail account within the established territory
Possess a dependable vehicle, valid driver's license, proof of state registration and insurance, and an acceptable driving record
Lift and carry a 45+ pound case of product on a repetitive basis

172

Seasonal Lobby Ambassador Resume Examples & Samples

Be an Ambassador to the Hotel creating memorable experiences for our guests
Provide warm, sincere and engaging service that ensures guests feel welcome
Maintain positive working relations with colleagues and all hotel departments
Be a liaison with the FPC Manager, Executive Office and Fairmont Gold to ensure a smooth arrival and farewell experience with VIP guests
Previous guest service experience required
Must possess outstanding guest services skills and sophisticated verbal communication skills

173

Administration Ambassador Resume Examples & Samples

Support daily office coordination at an administrative and reception capacity
Administer relationships with external supplier and service vendors, ensuring adequate service levels
Serve full cycle reception functions and operate as first point of contact for guests and employees and answering incoming phone inquiries
Monitor and ensure adequate office supplies, kitchen supplies, work station furniture levels, and ordering in a timely manner
Respond to employee inquiries and complaints
Coordinate shipping and receiving (courier) for all internal departments
Responsible for office security system, security database, distribution and record keeping
Assist with new hire orientation materials and onboarding processes
Prepare for meetings and events including arranging catering, preparing materials, locations and assisting with event setup and cleanup
Executing physical space planning, maintenance, and resource management including kitchen duties and overall tidiness
Act as the Vancouver Green Champion, working with Global Green Champions to asses our office waste, water, shipping and energy consumption
Identifying areas within our offices of where we can improve our sustainability efforts
Advocating for Hootsuite’s environmental sustainability goals, aid with collecting, analyzing and reporting on sustainability using KPI tracking tool
Create and edit internal communications and resource guides
Support coordination of some special events and internal initiatives or projects

174

Player Services Ambassador Resume Examples & Samples

Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members
Answer incoming phone calls and place outgoing phone calls in an efficient and courteous manner utilizing proper phone etiquette
Track incoming and outgoing calls
Assist patrons with questions as they relate to the property and loyalty programs
Work in conjunction with other departments on an as needed basis
Meet department uniform, appearance and grooming requirements
Performs other job related and compatible duties as assigned
High school diploma or equivalent
Must be available for multiple shifts to include nights and weekends
Must have the ability to operate computer/computer software programs, multiline phone system, copy machines, computer printers/embossers, and other office equipment

175

Reservation / OTS Ambassador Resume Examples & Samples

Opéra
Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system
Report directly to the Reservation Supervisor
Provide efficient and courteous telephone service to guests and callers so as to upkeep the service standards of Sofitel
Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum
Offer appropriate room types, price inclusions, upsell and handle price objections
Take note of the reservation status to sell available rooms

176

Guest Services Ambassador Resume Examples & Samples

Meets and greets all guests upon arrival
Welcome guests upon arrival and check-in according to established standard operating procedures
Provide information pertaining to the guest’s stay
Provide courteous and efficient service and if possible, try to comply with each and every guest request
Be familiar with all room types and rates in the hotel as well as their availability status; up-sell whenever possible
Knowledge of guest room security, emergency and fire procedures
Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested
Develop a professional and courteous working relationship with ambassadors within the Front Office and maintain an effective flow of communication with all hotel ambassadors
To be fully familiar with Front Office Policies & Procedures, Job Description and the Employee's handbook
Assist guests with various requests and inquiries such as restaurant reservations, transportation, obtaining tickets for social events and the prompt and accurate takings of messages and deliveries

177

Lobby Ambassador Resume Examples & Samples

Minimum one year of working experience as customer service
Excellent communication skills in Business English & Arabic
Experience in Multicultural environment

178

Guest Services Ambassador Resume Examples & Samples

Open car doors for arriving and departing guests while greeting them warmly
Assist with the loading and unloading of luggage to and from guest vehicles
Follow departmental policies, procedures and service standards

179

Service Ambassador Resume Examples & Samples

Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Report maintenance deficiencies and items in need of repair
Stock and maintain supply rooms, as needed

180

Customer Experience Ambassador Resume Examples & Samples

Listen to needs of our customers and offer solutions to get the job done the first time
Review and analyze transactions and inquiries to nurture customer relationships on every interaction
Deliver great customer care by responding to concerns regarding accounts in a fast paced, structured environment
Must be able to track close the loop interactions using a weekly business management system in order to communicate results to leadership team
Produce extraordinary results measured by customer satisfaction, efficiency, and call quality
Proficient with Windows Operating System and computer skills such as but not limited to: Accurate typing and word processing, sending emails, navigating the internet, and working within multiple systems and platforms interchangeably
Excellent communication skills, articulation, enunciation, and professional tone
Ability to learn/master quickly: ability to quickly retain and apply new information and to act upon feedback constructively
Resourceful and creative problem solving with superior attention to detail
Ability to stay organized and work independently to research for solutions
Strong people skills and the ability to navigate difficult situations and stay calm under pressure

181

High Rise Lobby Ambassador Resume Examples & Samples

Ensure the facility is provided with high quality security services to protect people and property
Report safety concerns, security breaches and unusual circumstances both verbally and in writing
Build, improve and maintain effective relationships with both client employees and guests
Answer questions and assist guests and employees
Answer phones or greet guests / employees in a professional, welcoming manner
Physical and Mental Functions
Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
Climb stairs, ramps, or ladders occasionally during shift
Occasionally bend/twist at waist/knees/neck to perform various duties
Occasionally lift or carry up to 40 pounds
Run as needed
Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports,
Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers,

182

FIS Ambassador Resume Examples & Samples

Provides arriving passengers with assistance of completion of required documents
Shall have knowledge of appropriate forms to be completed as well as the requirements of the forms
Assists with line queuing management, including directing arriving passengers to correct queuing area as well as guiding them to available federal officers for processing into the United States
Answers general questions regarding the arrival processing of the passengers
Directs passengers to airline representatives and Federal Officers for assistance as needed
General housekeeping of the Passport Control area, including stanchion, placement and re-stocking of required forms
Ensures that the overall appearance of the Passport Control area is clean and presentable
Complies with Station's attendance/tardiness policies
Multi-language skills are preferred (i.e. Spanish, Portuguese, French, German, etc.)

183

Student Meal Plan Ambassador Resume Examples & Samples

6 months Sales and Customer Service Experience, Marketing Major or Sales and Communication Focus, Social Media Marketing & Communication Trends a plus, Computer Skills in Microsoft Office Suite (including Excel), Graphic Design Capabilities (Adobe Illustrator, InDesign, Photoshop) a plus
Strong Communication Skills (Verbal & Written)
Ability to Problem Solve Quickly, Effective in Multi-Tasking to manage multiple projects and priorities
Physical Standards: Able to lift, bend, stoop, squat, reach, crouch and kneel

184

Gameday Tailgate Ambassador Resume Examples & Samples

Bachelor’s degree or in pursuit of a Bachelor’s degree from a four-year accredited college or university preferred
Possess excellent verbal and written communication skills
Ability to maintain attention to detail and ability to work effectively under pressure and within deadlines
Ability to lead set-up and breakdown of Tailgate Ambassador equipment, anticipating and adjusting equipment set-up logistics as needed
Set-up and takedown all Texans Valet equipment on gamedays
Set-up and takedown all Tailgate Zone tents, chairs, and other equipment on gamedays
Fill, distribute, and collect all hydration equipment for Tailgate Ambassador staff
Organize, track, and maintain the storage component associated with all Tailgate Ambassador equipment
Take ownership of all aspects related to Tailgate Ambassador equipment
Perform other related functions or duties as assigned by the Event Logistics and Special Project Development Manager, the Sr. Vice President of Ticket and Event Services, or other Club personnel
As a condition of being hired, you must work all Saturdays and Sundays of each Texans home game weekend and 5 LSSE events. Are you able to make this commitment?
Are you comfortable working outdoors in rain, 100 degree heat and freezing weather for long periods of time? Please describe any previous experience you have had working in conditions similar to these
When was the last time you worked for an extended period of time lifting, carrying or setting up equipment as part of your job function? How long did you perform those types of tasks?
How many times have you missed work or been late to your current job in the last year of being employed?
What motivated you to apply for this position compared to other Texans gameday positions?

185

Client Experience Ambassador Resume Examples & Samples

Answer and address all parking intercom calls from Bedrock-owned parking garages
Use verification software to verify team members and tenants’ employment status and parking assignments upon entrance/exit
Create and maintain a daily updated log of all intercom activity
Communicate all operational or maintenance-related issues to both team members and tenants
Coordinate with appropriate garage managers to address and rectify parking-related issues
Fulfill validation and badge requests
Perform basic access control functions
Assist with badging initiatives
Work with RSCC on a daily basis to ensure communication is streamlined between team members and tenants
Monitor garage cameras (garage surveillance)
Support parking operations

186

Event Ambassador Lead-baltimore Resume Examples & Samples

Lead a range of 4 to 10 concert and sports events per week
Able to sign up many new passengers to Lyft
Able to recruit new Brand Ambassadors to the program, providing feedback from their learning sessions on each project
Communicate with the marketing team to uphold Lyft’s visions, and provide detailed feedback/ideas for improvement on events and ambassadors while in the field (in-person meetings, Google Hangout, text message, email)
2+ years of experience in experiential programs, field marketing, and/or sales
Accountable self-starter with excellent organizational skills, attention to detail, and problem solving capabilities
Adaptable to fluid environments
Strong communication skills a MUST (coordinate with brand ambassadors, email, event recap feedback, photos, etc.)
Passion for sports and music

187

Senior Guest Service Ambassador Resume Examples & Samples

Always appear polished and professional and ensure entire staff consistently adheres to Westfield’s uniform and grooming guidelines
Create and maintain weekly Guest Service staffing and schedules
Supervise to ensure the Guest Services Team is providing a luxury lifestyle experience for all Westfield Guests as they visit the shopping center or reach out via Digital Channels
Lead Guest Services team to perform services requested including reservations for dining, travel, entertainment, rentals, gifts, sporting events, etc. This may require running errands away from the Guest Services Desk at the Center
Oversee Gift Card Inventory, complete daily reconciliation and sell cards as necessary
Act as a Brand and Service Ambassador within the shopping center and local community to promote Westfield’s Services, Amenities and Events
Attend weekly staff meetings with Center Leadership and provide key insights about the guest experience, feedback, concerns and needs
Correspond with guests who have completed guest satisfaction surveys and that require follow up or solutions
Actively participates in and successfully completes all Westfield training programs
Genuine passion for providing excellent guest service
Comprehensive knowledge of the shopping center trade area and venues
Required to frequently sit, talk and hear
Required to stand and walk up to 8 hours a day
Lift and carry up to 35 lbs. for at least 15 minutes at a time

188

Brands Ambassador Resume Examples & Samples

Outstanding and proven presentation skills
Good informal relationships with wine, culinary and lifestyle journalists an asset
Fluent in English (highly recommended)
Marketing and promotion of our Reserve portfolio to a target audience
Increased Distribution & Rate of Sale in identified TLA/RLA accounts
Increased Distribution & Rate of Sale in core retail stores that cater to high-end consumers (staff/key client mentor sessions)
Conduct comprehensive trainings, tastings, samplings, master-classes, dinners, across the Reserve Luxury Portfolio of internal and external customers and targeted consumers-
Execution of Reserve Luxury Portfolio On-Premise and Retail activity – (for example – and not an exhaustive list- to include: mapping and building a database of key stakeholders in the accounts and number trained, number of persuasion programs developed, % steal of share from the competition, quantified incremental sales linked to activity, building advocacy, improving visibility, menu share, POS presence, creation of bespoke menu/cocktail lists, World Class execution)
Prospect and build strong relationships with Gurus/Influencers in key markets, while maintaining and nurturing current relationships

189

Customer Outcome Ambassador Resume Examples & Samples

Assess cases to determine if the outcome delivered by the Bank is appropriate and ascertain if there has been any customer detriment
Ascertain if there were any failings during the customer journey, in addition to any identified which contributed to the overall outcome
Identify and propose solutions for remediation and where required taking ownership and completing the remediation
Adequately record and explain the reasons for their case outcome using the appropriate capture method, as directed by the Team Leader (TL), their designated deputy or the Customer Outcome and Resolution (CO&R) Manager
Complete the relevant data capture tools in a timely manner to ensure that any MI reports are comprehensive and that they correctly reflect the current position
Keep up to date with regulatory requirements, e.g. CONC, DISP etc. to be able to understand and correctly apply the COT framework
Develop a working understanding of all policies and standards employed by the Bank and evaluate the appropriate application of these during COT
Participate in the calibration process and other mechanisms employed to embed application of the outcome testing framework
Complete thematic reviews to assess a current or emerging risk regarding a particular issue or product
Provide detailed and constructive feedback to colleagues and the leadership team

190

Service Ambassador Resume Examples & Samples

Greets and directs patients and visitors courteously and in a way that is sensitive to their culture or linguistic orientation; responds to inquiries regarding patient, personnel, or department locations. Leads and directs way finding process; this includes facilitating the escorting of patients/visitors, transportation access via wheelchair, providing accurate directions to the campus
Coordinates with Interpreter Services to assist non-English speaking patients and visitors, ensures the access to accurate information and high quality services. Assists hearing-impaired patients with access to TTY (Teletype) telephones
Collaborates with multiple depts.; including maintenance, transportation, environmental, and Public Safety departments to ensure seamless care to patients/visitors. Provides ownership of public lobbies to insure medical center standards for cleanliness and appearance are met at all times
Utilizes computer systems to access, monitor, and verify patient information concerning location, condition, phone number, and nurse's station. Assists patients, visitors, and staff use the medical center paging system. Provides parking validation for patients and visitors
Facilitates secure and prompt dispatch of medical records, inter-departmental packages, documents, specimens, x-rays, equipment etc
High School diploma or GED required
Bilingual experience

191

Resort Ambassador Resume Examples & Samples

Provides a warm greeting and lasting first impression for each Guest, meeting all guest expectations ensuring that each guest has a personalized and memorable experience
Assists Guests at the turnstiles and bag check, including operating the disabled access gate and assisting Guests with strollers
Liaison with Admissions Lead and Guest Services team to resolve ticket and membership errors
Ensures cleanliness in all aspects of the Turnstiles and Ticket Plaza area
Ensures stock levels of Park maps and Resort Entertainment Guides are maintained
Knowledge of Resort and product knowledge
Ability to work during peak times, including weekends, holidays and special occasions
Needs to serve all guests in a friendly, efficient and courteous manner
Works well in fast paced and multi-task environments
Maintain high service standards with children as a primary focus
Follows all LEGOLAND California policies and procedures and adheres to wardrobe and grooming standards

192

Fun Ambassador Resume Examples & Samples

Make sure everyone is excited to travel:We will add you to a WeChat group two weeks before the tour. The group may have a few questions for you and our team will support you with any details necessary
Translatefrom English to Chinese for our local Tour Directors, guides and at dinners with local families. This can be difficult with some European accents!
Organize icebreaking activities; sometimes the spark of friendship requires a little intervention. You will organize games to ensure our like-minded travelers bond
Lead activities during free time: after hearing about life from a local’s perspective, help our groups go experience this life! You will bring a few people on a walk through markets, museums and shopping streets
Authentic local experiences
Similar-aged, like-minded friends
Enough free time to make the trip your own

193

Guest Services Ambassador Resume Examples & Samples

Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task be an ambassador for the hotel
Facilitate bag handling for guests by dispatching bell persons efficiently
Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day
Maintain positive guest relations at all times
Be familiar with all systems and equipments as related to Guest Services (Opera, GoConcierge, Synergy, SALTO, Two-Way Radio Dispatch, ISD Firepanel)
Handle calls from guests, write requests for service on service call cards, prompt response with a time stamp and place them in rotation for the next available bell person to assist
Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process
Assist guest calls and dispatch bellmen to handle guest luggage for check in or check out
Be pleasant, smile and greet all guests, using surnames when obtained
Maintain Four Diamond standard of guest service
Be familiar with parking validation procedures
Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity
Utilize bell carts effectively and with caution
Be familiar with local attractions and businesses. Be sure to recommend on-site venues first
Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program)
Be familiar with all hotel facilities (F&B Outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space & Parking Garage)
Be familiar with the inter-relationship between the different departments (to include Ideal Services, Guest Services, Housekeeping, F&B Outlets, Banquets, Sales, Engineering and Purchasing)
Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed
Attend all designated staff meetings and training sessions
Understand the importance of our Medallia scores
Proper phone etiquette; answering the phone with a smile in your voice
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Deliver personalized, memorable guest experiences by utilizing the Power of One
Perform other duties & special projects as assigned by the management team
Previous luxury hotel experience in front office or guest services required. Experience in a community organization or like role in which candidate has represented the city and/or explained its attractions will suffice in place of hotel experience
Provide information including hotel information, local area information and activities to guests
Understand basic Front Office procedures to be able to assist guests with questions or concerns
Be available to provide directional assistance to conference attendees/ guests between meetings and function breaks
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems, OPERA experience a plus
Ability to work well under pressure, dealing with many guest requests/questions within a short period of time
Strong organizational skills with the ability to prioritize and multi-task in a fast paced environment
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays
Ability to stand for the entire scheduled shift, will assist with lifting, moving, pushing, pulling objects up to 30 lbs

194

Ambassador Specialist Resume Examples & Samples

Service as a point of contact for assigned employees to provide new parent and global case management services
Address and respond to sensitive situations
5+ years’ total experience working with employees on disability and/or leave of absences functions, human resources, or employee relations experience in a large company
Knowledge of India Labor and state laws
Experience in providing consultation and guidance on leave of absence, human resources, benefits, or complex employee matters
Detail orientation with ability to analyze, problem solve, organize and manage multiple priorities
Ability to apply critical thinking and identify issues for problem solving
MBA in HR and SPHR, PHR, or CPDM certifications is a plus

195

Smart Nation Ambassador Programme Resume Examples & Samples

Be point of contact and provide logistics support to the team
Manage inventory for all materials/items required by the service ambassadors
Manage POS materials and work with team members to ensure POS visibility at merchant locations
Assist merchants in account set-up
Work closely with HR/Agency/Vendors on the recruitment of interns/temp staff
Ensure staff are equipped with the necessary tools to engage merchants
Monitor and track staff activities and performance
Provide regular reporting of activities and performance
Analyse, monitor trend, measure program performance and effectiveness and make new recommendation as required
Manage timeline of all new initiatives/activities
Responsible to track merchant on-boarding, merchant activation, reporting, analytics and provide regular reports for management review
Co-ordinate with team leaders on all activities for digital/cashless acceptance
Involved in the implementation of new payment solutions for merchants

196

Guest Services Lobby Ambassador Resume Examples & Samples

Greet customers with friendly and sincere welcome
Serve as guest experience support location to ensure a quality experience is maintained for all guests
Assist in Guest Recovery to resolve guest complaints, ensuring guest satisfaction through the reporting and dissemination of data
Conduct PreArrival calls to make preliminary arrangements for guest stay and Post Stay calls to follow up on overall experience
Maintain a service friendly environment in the lobby through management of lines during peak arrival and departure times along with coordination with the front desk to keep guests from long waiting times
Access all functions in SMS (Springer Miller System) and any other Front of House related system pertinent to providing maximum service and efficiency for our guest and or associate (i.e. Marcus Apps, CRM Software, R&R Reporting, HotSOS, Etc.)
Monitor, maintain and update the CRM System when needed and where applicable
Serve as Marcus Rewards liaison and provide guest assistance with the loyalty program as well as enrollment of new guests to the program
Perform transportation duties as required for both guests and associates
Previous customer service, front desk or hospitality experience
Language skills other than English preferred but not required
Valid driver’s license in the State of WI and the ability to be authorized to drive Company vehicles
High energy and positive attitude
Highly creative, self-starter
Able to work a varied schedule to include nights, weekends and holidays
Possess exceptional listening skills
Ability to make decisions and work independently
Able to fully develop and implement plans from beginning to end
Highly detail-oriented
Ability to recognize and adjust to varying business needs
Excellent follow-through and focus
Flexible and highly adaptable

197

Customer Ambassador Resume Examples & Samples

Identify and engage senior site stakeholder
Educate & train customer staff to operate the Nestle Dispense system
Ensure customer understands approved products and their re-order process
Ensure customer understands complete brand proposition
Leave staff excited and proud to serve Nestle products
Maximize POS & PTP opportunities to drive throughput
Respond to customer feedback regarding drink quality
Optimize existing sales by reviewing and ensuring correct machine location, brand quality message and site POS material as appropriate
Identifying new business opportunities as appropriate
Complete audit questions on tools provided
Always follow correct relevant process for feeding back issues/queries
Feedback to relevant person threats & opportunities
Attendance at Trade Shows and customer pitches as directed by line manager
Attend all team meetings, training forums and conferences as required
Management of journey plans
To ensure all briefs and sales aids provided by the Operations Executive via Global Connect are fully read and understood seeking clarity via your Regional Field Manager as and when required
To strive to achieve 5 calls per day by being highly organized and having a full understanding of Nestle Professionals needs and objectives
Building In store Relationships
Building relationships with the key decision makers within the site to further penetrate account
Using the data information provided to you to build robust and credible selling stories to the key decision makers in the site
Setting appointments as and when required with key contacts
Effectively use case studies to build credibility and strengthen in site relationships
Provide the relevant product training to store staff to drive brand awareness
Retain referrals
To ensure all data inputted into tools available is 100% accurate
To always take quality photos of activity conduct with clear photo descriptions
Siting relevant Point of Sale to maximize throughput
Understand the shopper journey in the sites you call on to enable the effective siting of additional POS based on footfall, seasonal opportunities and shopper type
Positive attitude with ability to get along with others inside and outside the department
Assertive, and professional in customer interactions
Proactive in resolving actual or potential disputes
Excellent communication skills and Customer Service orientation with the ability to diffuse customer angst and get to the core reason of why customers are frustrated
Timely response to questions and inquiries
Understanding of all NPB dispensing platforms and associated products preferred
Understanding of NPB service support model preferred
Timely reporting to work and putting in full day’s effort
Accurate and complete work
Good understanding of commercial and non-commercial foodservice operations
Flexible and adaptive to changing situations and circumstances
Self-motivated and works well under pressure
Sound administrative and computer skills with Microsoft Office suite of tools (Word, Excel, etc.) required

198

Ambassador Resume Examples & Samples

Strong customer service experience
Parking industry experience is preferred but not required
Demonstrate the ability to seek improvement
Excellent team building and interpersonal skills

199

Ambassador / Bellman Resume Examples & Samples

Ability to communicate professionally and effectively
Ability to speak, read, and comprehend the English language
Demonstrates a sense of urgency and timeliness

200

Student Ambassador Resume Examples & Samples

Have completed at least 6 credit hours at Tri-C
minimum GPA of 2.5
consistently maintain 6 credit hours each semester
maintain satisfactory academic progress
adhere to College’s confidentiality policy
successfully pass background check
Flexible schedule including evenings and weekends
must demonstrate outstanding customer service, reliability, effective leadership skills, and strong communication skills
provide support to students during peak periods
assist students with My Tri-C Space
provide campus tours
assist with on and off campus events such as open houses, NSO, college fairs, high school visits
must participate in leadership programs and attend student success workshops
other duties as assigned

201

Transfusion Service Ambassador Resume Examples & Samples

Manage and drive development of accounts according to strategic account plan (value expansion; economic profitability)
Experience providing technical product application and/or hardware support
Experience interfacing with customers
Strong people management and communication skills
Demonstrate sales skills
Basic application know-how

202

Big Ticket Ambassador Brentwood North Home Resume Examples & Samples

Partner with Commission sales teams to engage with customers throughout the store, including: greetingthe customer and initiating the sales process if all Commission sales team members are busy with other customers, provide product knowledge, financial and credit service product knowledge and all other sales support whenever available
Throughout the selling process, navigate the sales floor to ensure smooth transition of customer from Commission sales team to Sales Support. Greet customers as they enter the store or department and initiate the selling process if all Commission team members are busy or direct customer to an available team member
Support the maintenance and merchandising standards in all Home Furnishings departments, including regular housekeeping, ad set-up and all other tasks to support an easy to shop store environment
Demonstrated interpersonal skills
Secondary School graduation

203

Loyalty Ambassador Resume Examples & Samples

Proven phone etiquette skills
Prefer high school diploma or equivalent
The ability to stand and / or walk for long periods of time and lift/push/pull up to 30 lbs
Be able to work a flexible schedule, including nights, weekends and holidays

204

Ambassador Resume Examples & Samples

Act as Abbott’s main contact with customers; become a trusted partner and advisor
Manage and drive the development of the accounts, including key activities such as participation in strategic account management and in the post-sales implementation process
Promote menu expansion, targeting new or existing products; implement and provide after-sales support of these
Prepare and deliver regular customer operations or business reviews
Provide first-line service support and technical troubleshooting for defined service interventions with an average completion time of 2 hours (range 0-4 hours)
Perform instrument upgrades (technical service bulletins) of less than 2 hours
Identify ongoing training needs of customers and assist in delivery of these
Working with the Project Manager and a cross-functional team, participate in implementation of Abbott solutions (post-sale),
Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue
Bachelor’s degree or equivalent experience required. Bachelor’s / Engineering degree in bio medical / electrical / mechanical / medical technology or commercial is preferred
Minimum of 3-5 years in the diagnostic industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving account profitability, and handling first line service
Proven track record in a similar position supported by management and customer references
Successful engagement with customers, specifically Business Management and key stakeholders
Excellent product and industry knowledge
Strong understanding of key stakeholders and customer dynamics
Strong solution selling and relationship building skills
Ability to identify and drive resolution of issues
Long-term, strategic focus on account
The position may require travel on a frequent basis

205

Ambassador, H Project Resume Examples & Samples

Advocate H-Project product offering to customers
Build a loyal client base by acquiring new clients and developing relationships with existing clients by promoting The H-Project initiative and related products
Drive results for the H-Project by maintaining an expert knowledge of product offerings
Comply with all Health & Safety policies and requirements

206

Front of House Ambassador Resume Examples & Samples

>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
>Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Receive, input, retrieve and relay messages to guests

207

JCB Tasting Lounge Ambassador Resume Examples & Samples

Perform hospitality functions in the JCB Lounge: greeting by-appointment visitors, providing private, personalized tasting and wine education
Provide high level hospitality services to both trade and consumers, with one-on-one tasting experiences and personalized attention geared to the specific needs of each
Provide high level hospitality services to both trade and consumers, with one-on-one tasting experiences and personalized attention geared to the specific needs of each party
Communicate a comprehensive knowledge of all the JCB wines brand and all high end Boisset collections, and all related background information, as well as knowledge of the creator of the JCB brand, his vision and history
Conduct private, by appointment and VIP tastings of various sizes
Coordinate and conduct outreach to concierges, drivers/guides and to establish a high-end consumer base
Coordinate correspondence and schedule VIP and Trade guests
Schedule and manage the calendar of all tasting appointments and guests visiting the Lounge
Maintain personal follow-up contact with guests, via email and phone calls for repeat sales and/or future visits
Encourage and complete on site retail sales of wine and premium gift items. This can include accurately opening and closing the cash register drawer each day
Maintain attractive, effective displays of wine and gift items, restocking on a regular basis
Coordinate proper wine & gift packaging in the Lounge, to present purchased items in the manner fitting the JCB brand and all high end Boisset collections
Closely monitor Lounge inventories, to ensure that the materials are always on hand to provide each guest with a unique, luxury wine tasting experience
Provide adequate supplies of handouts, brochures, winemaker notes, maps, etc
Perform various duties such as washing and stocking glasses, dusting and stocking wine and gift items, completing general clean-up of the JCB Lounge. This can include monitoring the Lounge, and merchandise within
Correspond with any maintenance personnel regarding the conditions of the Lounge and repairs if necessary
Correspond regularly with JCB Tasting Lounge Manager to ensure the consistency of the JCB brand and all high end Boisset collections
Represent the JCB brand and all high end collections at special events when scheduled
Assist with the packing and shipping of wine orders, sales orders, POS orders, etc. as needed
Attend and participate in regularly scheduled staff meetings, tastings, seminars, and other team events as needed

208

Lobby Ambassador Resume Examples & Samples

Providing reception services, coverage and being the liaison for the scheduling and maintenance of conference room duties
Greet visitors, answer phones, and direct calls appropriately
Be well spoken, clear and patient with all interactions
Remain calm and professional in stressful situations
Follow documented procedures and other duties as mutually agreed
Enforce and handle security compliance standards regarding visitor’s badges
Lift large bundles of mail and make mail deliveries
Handle time-sensitive and confidential material
Perform duties and special requests as assigned by management and client
Participate in cross-training and be flexible to perform varying roles whenever necessary
Balance workload; provide guidance and direction to team
Serve as focal point for communication with customer and company personnel
Ensure adherence to business guidelines, safety & security procedures
Support financial results by minimizing site waste and rework
Dressing in professional attire
Minimum of 1 year customer service related experience
Computer proficiency in email environments, MS Office, Outlook, Excel
Strong organizational and administrative skills
Ability to communicate both verbally and written with customers and client personnel
Experience coordinating and designating work to employees
Ability to excel in a fast-paced, multi-tasking, team environment
Ability to effectively work independently and in a team environment
Creative thinker; Outstanding work ethic; Target-driven
Enthusiastic and passionate
Ability to sit for long periods of time

209

Lobby Ambassador Resume Examples & Samples

Approachable (engaging, interactive, anticipatory, friendly, helpful
Real (Polished and professional, but not formal; appropriately personal; sincere)
Empathetic (views lobby visitors as customers, customer-centric mindset; puts others at ease, grace under fire)
Passionate about people, the client and the power of technology
Determined (sees every interaction as an opportunity to surprise and delight, strives to make a positive impact on every lobby visitor experience, possesses strong ownership for the buildings and lobbies in which he or she works)
Minimum of 6 months customer service related experience
Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint)
High school diploma or equivalent (GED) required
Experience running mail posting equipment a plus
Excellent communication skills both verbal and written
Willingness and availability to work additional hours if assigned

210

Student, Student Ambassador BCC Resume Examples & Samples

Developing and refining effective leadership and communication skills
Broadening contacts among students, administrators, faculty and the community
Developing marketable skills including public speaking, organizational and interpersonal skills
Experience related to recruitment, management, marketing and public relations
Enhancing transfer applications and resumes as well as obtaining letters of reference
At least 1 semester completed at FRCC, minimum 2.5 cumulative FRCC GPA, good academic standing, registered for a minimum of 6 credit hours
Enthusiastic about representing FRCC-BCC
Ability to commit for at least one semester
Responsible, organized and able to work effectively as a team player

211

Parking Ambassador Resume Examples & Samples

Provide a welcome to every patient, family member or visitor in accordance with training
Anticipate and respond to patient, visitor, hospital staff and volunteers concerns, expectations or needs in a timely manner
Direct visitors and patients to the parking shuttle, valet and walking paths
Assist patients, visitors and hospital staff with parking and directions in the parking garage
Identifies, reports and provides service recovery for customer service issues
Ensure the environment is safe and clean
Uses proper telephone etiquette
Preserve the confidentiality, privacy and dignity of patient, visitors and hospital staff according to Hospital Policy

212

Ambassador Resume Examples & Samples

Practice in a variety of hospital and geographic settings with the necessary support & infrastructure to create a sustainable practice environment
Deliver quality care with collegial local teams that serve the community & each other
Reasonable blocked scheduling allowing 14-15 days off monthly
Utilize SoundConnect™, our sophisticated, web-based software application that facilitates communications and supports managing patient care
Malpractice insurance provided
Professional assistance with hospital privileging and medical licenses
Paid expenses for travel and housing
Excellent Compensation with Bonus Structure including Productivity and Quality Bonuses

213

Ambassador Resume Examples & Samples

Reasonable blocked scheduling
MD or DO
Must be Board Certified or board eligible in Critical Care Medicine
Eligible to work in the United States. Not a J1 visa qualified area
Ability to work as a team member
Must have a commitment to excellence in clinical service, be forward thinking and demonstrate problem solving abilities necessary in this environment
Excellent communication (written and verbal), analytical and problem-solving skills
Ability to perform all technical skills in the critical care setting

214

Ambassador Resume Examples & Samples

Performs proactive monitoring of and timely responses to potential/actual security threats
Investigates, documents and manages security incidents and hazards
Maintains knowledge/follows policies and procedures regarding alarms and emergency/disaster preparedness plans. May facilitate planned drills and simulations
Provides information and assistance to staff and visitors to promote safety
Responsible for enforcement, assistance, direction and follow-up for Security services utilizing tact, diplomacy and concern for customers
Responsible and accountable for ensuring service excellence for all internal and external customers
Patrol assigned buildings and grounds responding to all emergencies and report to person in charge
Maintain training and licensing up to date at all times
No experience required; 2+ years security experience or 4+ years military experience preferred

215

Hotel Ambassador Resume Examples & Samples

Comply with Company brand standards at all times
Welcome guests on arrival and assist with their luggage
Maintain frequent contact with regular Guests and visitors
Park Guests' cars on the hotel premises, as required
Provide a driving service to Guests, as required
Ensure cleanliness and safety of all hotel vehicles
Keep up to date on all hotel services as well as VIPs and special events
Be knowledgeable on external locations, attractions, and landmarks in the vicinity
Project a professional manner with an emphasis on hospitality and guest service
A valid driver's license with no outstanding driving restrictions or infringements
Meticulous personal presentation and strong communication skills
Strong good communication skills
Calm, courteous, and discreet demeanor
A good knowledge of the area and the country in general, preferred
A passion for working on team as well as autonomously

216

Station Ambassador Sun FM, EZ Rock & AM Resume Examples & Samples

Work evenings and weekends including some statutory holidays
Do some heavy lifting ie: moving and set up of tents
Ensure all necessary signage and display items i.e: banner roll, backdrops, tent, balloons, ballots and/or ballot boxes are at events and set up properly in visible locations at least 45 minutes prior to start of the remote, event or live broadcast
Inform the public of the represented radio station’s on-air promotions and/or programming including our contesting
Independent thinker with maturity and proven problem solving experience
Available to work on weekends and some statutory holidays
Broadcasting college or equivalent on air experience an asset but not require

217

Ambassador, Student Employee Resume Examples & Samples

Extensive knowledge of student life and campus involvement
Provide tours of campus to prospective students and their families
Facilitate and take leadership in campus recruitment events
Complete phone call campaigns as assigned
Provide high level of customer service and professionalism
Dress appropriately for office setting
Correctly file sensitive information
Maintain consistent working schedule
Arrive in a timely manner for all scheduled shifts
Complete all assigned tasks in a timely manner
See: Job knowledge and Responsibilities section
Fast paced office setting
Providing tours involves being outside for prolonged periods of time
Ability to walk entire campus with ease
Some transportation of heavy boxes involved (50 lbs maximum)

218

Alumni Ambassador Manager Resume Examples & Samples

Develop overarching advocacy marketing and recruitment plans with strategic goals and performance metrics at a geo, degree, and industry level to increase brand awareness. Focus on the creation and delivery of strong marketing initiatives that raise participation and visibility in the media, publications, and other external outlets. Partner with public relations, referrals, university events, social media, web, and other teams to enrich the digital alumni experience, build brand loyalty, and drive membership growth for the Ambassador Program. Assume responsibility for the annual budget and resources
Actively participate in cross-functional teams which may include faculty, social/lead generation, product management, business development, and market research to understand current engagement models and proactively design a suite of advocate marketing campaigns that energize the alumni and graduating student populations. Act as a key contributor and co-lead for the Ambassador Committee of the emerging alumni council. Recruit and staff Ambassador committee chairs and co-chairs. Develop and facilitate virtual and in-person Ambassador meetings. Manage membership and content in the new ambassador community platform
Create and execute incentive campaigns for active participation in volunteer activities such as academic/marketing webinars, networking events, and thought-leadership activities. Understand customer behaviors that contribute to academic success, engage Ambassadors in regional chapter activities, and generate goodwill that aligns with university business goals and priorities of the broader marketing team
Explore and identify gaps in the Ambassador experience and/or find creative ways to promote and optimize services/support that can raise brand confidence. Generate and utilize testimonials, surveys outcomes, phone campaigns, contests, and marketing claims to generate ROI content and motivate re-enrollment into advanced degrees and/or certificates. Recommend and nominate highly-motivated alumni for advanced leadership positions and recognition. Develop and manage Ambassador bios, articles, videos, print collateral and other marketing assets. Establish awards and incentive milestones such as “Ambassador of the Year” and special anniversaries
Work closely with student and enrollment teams to involve Ambassadors in positive recruitment experiences. Craft Ambassador/student outreach and mentoring opportunities. Partner with university teams to track the performance of marketing strategies
Minimum 10 years marketing experience
Thrive in a fast-paced, matrixed environment. Excels in data-driven based decision making
B2C marketing experience with strong oral, presentation, and written communications skills
Experience interpreting and utilizing market research, competitive intelligence, and business analytics
Fluent knowledge of alumni relations, content marketing, online media, industry and marketing trends, board management, and social media metrics
Able to obtain an in-depth understanding of company business plans, strategies, and processes
Strong ability to understand high-level foresight and execution/measurement of marketing plans
Strong leadership and relationship-building skills. A good listener, collaborator, and influencer
Proficient with Microsoft Word, Excel, PowerPoint, Outlook

219

Member Services Ambassador Resume Examples & Samples

Manage inbound and outbound calls in a compassionate, professional and efficient manner, providing correct, thorough responses to needs and requests including accurate call routing or manage member correspondence and email requests in a prompt, efficient and accurate manner
Process basic updates to account records for members and processing sales representatives requests in an accurate and timely manner
Provide additional administrative support as needed
Collaborate with team members to accomplish daily objectives: actively managing workflow, flexing to meet business needs and collaborating with other teams
Act with the highest integrity, showing consistency between words and actions
Be adaptable to meet business needs
High school diploma or equivalent required. Post-secondary education preferred
Must display history of excellent interpersonal skills
1-2 year’s prior customer service experience preferred
Ability to learn quickly complex computer programs and product knowledge. Must be able to use multiple software applications at one time in a Windows environments while talking to the customer on the phone
Must display solid written and verbal communication skills

220

APC Ambassador Resume Examples & Samples

Polite and professional interaction with arriving passengers, airline representatives, and Federal Officers
Shall perform additional customer service related work as directed by the airport
Excellent customer service and communication skills along with fluency in English
Professional, polished manner

221

Ambassador Resume Examples & Samples

Creates an environment, which encourages open communication throughout the department and keeps others informed
Responds to requests for information accurately and in a timely manner
Conducts effective meetings with agendas, minutes and follows up effectively
Takes responsibility for anticipating and meeting customer needs
The vision and mission, which reflect the nature and values of the organization, are endorsed and demonstrated through action
Have high product knowledge about Jumeirah hotels and facilities
Maintain a high morale and productivity by building an efficient team as well as good communication within the Concierge and Transport department by taking an active interest in their welfare, safety and development
Ensure that accurate records are being kept for i.e. luggage storage
Control department forms and records according to the Jumeirah standards for Document Control
Directly supervise the operations of the Bell Attendants and Door Attendants
Ensure that all guests’ luggage and requests for information are handled efficiently
Supervise the luggage services ensuring a smooth and efficient operation with no delay or damage
Responsible for Bell Service activities such as luggage service upon guest’s check in, check out, luggage storage, message services, and information service and other related tasks
Extent assistance to guests and patrons alike
Conduct and assist in the proper training of all Bell Attendants and Door attendants i.e. LQA training and product knowledge
Supervise, check and record storage of guest luggage in the luggage store room on a daily basis and ensure that it is within the luggage storage guidelines
Supervise the daily posting and updating the Bulletin board in the luggage room like VIP arrival, SSLE guests, arrivals and occupancy of the hotel
Monitor and help the guests on the transportation bookings, especially promote hotel transportation to maximize transportation revenue
Ensure the proper distribution of the daily newspapers for guest in house especially VIP guests
Ensure guest messages, faxes, are passed to the guests or delivered to the guest room immediately and accurately
Ensure that the luggage room is always clean and organized
Always concern energy and environment conservation issues in the daily work
Perform all duties, other than the above as requested by hotel policies and/or his/her direct Supervisor
To ensure to check all Bell attendants / Door Attendant are properly filed
To check the grooming standard of each and every colleagues
Ensure that accurate records of Long term storage check outs, luggage released on daily basis
To ensure to handover long term storage after 3 months to security as part of hotel policy
Ensure all files are emptied and stored by end of the month
Ensure all concierge trolleys are properly polished and to ensure that trolley carpets are cleaned and vacuumed
Well versed spoken and written English, assertive communication style
Additional Language: Arabic, Russian or European language
Min 2 years Hotel (5 Star) Experience in Front Office and Concierge or 1 year in a supervisory position in Concierge
Sound Computer Knowledge, i.e. well versed with MS Office applications
Accustomed to handling customer complaints of varying severity

222

Student Ambassador Resume Examples & Samples

Responsible for providing coverage at student events including Admissions events and programs, orientation programs, community and public relations events and other programs as needed
Serve as a positive representative of Davenport University
Provides GREAT customer service, anticipating and exceeding the needs of our customers
High School Diploma or GED equivalent
Must be enrolled in a minimum of 6 credit hours and meeting the standards of academic progress
Minimum GPA of 2.5 or better
Good disciplinary standing within Davenport University
Demonstrated ability to work as an effective and productive team member
Flexible schedule to accommodate after hours programs and events (as needed)
Experience in office setting preferred but not required
Demonstrated ability to work accurately and effectively with computerized data systems (PC and mainframe)
Demonstrates ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution
Demonstrates excellent interpersonal, communication and presentation skills, both written and oral that transcend diverse audiences
Demonstrates ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality
Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University

223

Unit Ambassador Resume Examples & Samples

Strong focus on customer service, providing accurate, reliable, courteous and timely assistance
Supports the efforts of all care providers to deliver quality care
Demonstrates competence appropriate to their role and function in the delivery of age specific care
Ensures self-competence and promotes adherence to standards through education, training, coaching and monitoring
Demonstrates understanding of all regulatory standards
Collaborates with colleagues to provide sound decision-making
Communicates effectively with all customers and colleagues to meet organizational goals
Maintains current knowledge, skills and competencies through involvement in professional continuing education activities
Uses resources efficiently
Fosters involvement in performance improvement activities to promote continuous improvement in care delivery
Stay current on all orders in the Electronic Medical Record (EMR) and call STATS immediately to the RN
Demonstrates ability to gather data required and record or graph as assigned
Ability to assign, document and maintain logs for communication devices on unit
Maintain equipment logs, such as loaned items from unit and items that have been sent for repair
Place work orders for nonfunctional communication equipment ie. Vocera, pager, locators computers at stations, WOWs and nurse call system
Keep nursing station and public areas clean and tidy
Ensue phones, computer equipment, counters and work stations are cleared of debris and wiped down with approved solution and trash cans are all emptied
Sort all lab labels when they are printed out and flips them upsie down so name is not showing to prevent HIPPA violations
Ability to keep tele tracking information updated and current to facilitate transfers and discharges
Schedules follow up appointment for patient’s being discharged
Demonstrates assimilation of core organizational values within own performance
Communication - Expresses ideas clearly and constructively (written and spoken, upward and downward, one-on-one and with groups)
Customer Service - Seeks to understand customer needs and works to exceed customer expectations (internal and external)
Initiative - Looks for opportunities to improve performance; manages time, work, and relationships effectively and efficiently. Provide extraordinary care in all interaction with our patients and families
Professionalism - Treats others with respect; abides by the institutional values; displays a positive and cooperative attitude; adheres to the workplace Code of Conduct and compliance policies
Stewardship - Identifies efficiencies to reduce redundancy and/or elimination of tasks resulting in savings of cost, resources, and or/time
Teamwork - Works proactively and collaboratively with others to streamline work and achieve mutual goals

224

Lobby Ambassador Resume Examples & Samples

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
Be responsible for special room assignments and suite occupancies
Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
Manage the Guest Relations Desk in the hotel lobby
Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
Maintain the inventory of Guest amenities
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
Computer literate and able to navigate through Company systems
Guest relations experience in the hotel, leisure, and/or entertainment sectors
Proven ability to listen and respond to demanding Guest needs
Conflict resolution experience
Cash handling experience

225

Project Ambassador Resume Examples & Samples

Work with Sales/Catering team to achieve required sales team goals
Organizes and maintains up to date financial records
Researches and applies unallocated cash
Work closely with the Director of Human Resources with communication and training tools for all ambassadors
Work closely with all departments to complete initial and ongoing service and culture training is required
Research and analyze guest service scores and comments to suggest opportunities for improvement
Operates office equipment including personal computer, copiers, fax machines and 10 key calculators
Maintains telephone and personal contact with staff and vendors on receivable matters as directed by manager
Reads, uses and is familiar with computer systems manuals and procedures, maintains and updates procedural manuals as needed
Organizes and maintains retention files for required period of time
Assists in financial management and analysis, as requested
Project Management:Tracking a business project from beginning to end using spreadsheet or software tools to determine timelines, budgets, owners, and stakeholders
Judgment and Decision Making:Considering the relative costs and benefits of potential actions to choose the most appropriate one, utilizing technical common sense to reduce overall impact of decisions on the customer
Accountability:The ability to take responsibility for own actions. Can be relied upon regarding task completion and follow up
Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking appropriate questions to identify root cause through iterative questions, making sure to understand the severity of a problem
Coordination:Adjusting actions in relation to others’ actions; able to improve overall team performance and consider broader impact of individual decisions; aware of overall team goals and context; writes code that can be read and maintained by others
Critical Thinking:Using logic and reasoning to identify the risks and rewards of alternative solutions, conclusions, or approaches to problems; seeing the big picture and identifying patterns like a large number of tickets for the same type of issue; identifying opportunities for improvement

226

Unit Ambassador Resume Examples & Samples

High School or equivalent
Medical Terminology Course
Current BCLS

227

Field Operations Ambassador Resume Examples & Samples

Execute local recruiting tactics to acquire quality driver candidates
Assist in establishing local partnerships with campuses, organizations, businesses, and brands
Be able to think outside-the-box and brainstorm locally relevant recruiting initiatives
Work closely with DOM to design, improve and adjust local on-boarding presentation information
Communicate success of recruiting and on-boarding activities back to DOM
Track distribution of OrderUp gear to drivers, communicate pick-ups and returns to DOM
Assist the market General Manager in distributing operational equipment (bags, tablets, pens, etc) to restaurant partners
Provide technical support to restaurants experiencing tablet or order notification difficulties

228

Enterprise Carshare Ambassador Resume Examples & Samples

Weekly On-Campus Marketing
Maintain Sales and Marketing Journal
Must be a rising Junior or Senior enrolled full time for the upcoming semester at Rutgers University New Brunswick campus
Previous or current ELRAC, LLC interns preferred
Must have 6 months of sales (business to business, commission based or quota based) or customer service or marketing or management experience
10 week minimum commitment with the availability to start from July 2017
Must be able to work at least 20 hours per month plus additional events he or she chooses to attend

229

Lead Service Ambassador Resume Examples & Samples

Directs the daily operation of the Service Ambassador staff. Assumes lead role in training employees in medical center service standards, department and medical center policy, customer service, computer and information and reception area. Monitors performance and conducts on-going training to ensure standard of excellence is met
Schedules department staff to ensure sufficient coverage. Assists Supervisor, Information Services in the selection of new staff and contributes to employee performance evaluations. Informs Supervisor of all perceived challenges with employee performance. Assumes responsibility for the department in the absence of the Supervisor, Information Services
Uses computer to locate patients and room numbers and assists all users in a professional manner. Oversees check in process of day surgery patients and call room users in some locations
Participates in daily operation of assigned work areas including lobby area ensuring cleanliness and sufficient supply of wheelchairs and related supplies
5-8 years related work experience required
Bilingual speaking experience
Oral Communications:Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers
Knowledge:Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations

230

Ambassador Resume Examples & Samples

Efficiently serving room service meals to patients, family members and other guests in a caring and courteous manner
Maintaining nursing unit nutrition center stock of food, beverages and related supplies
Collecting, documenting and reporting patient meal data
Ensuring the safe handling and care of workspace, equipment and food
Promoting a positive, team-oriented environment
Ability to walk and stand for long periods of time
Ability to push and pull wheeled carts
Ability to follow oral and written directions
Ability to tolerate frequent temperature changes working with and around equipment that generates heat, steam, and cold

231

Welcome Ambassador Resume Examples & Samples

Greeting patients and family members upon entrance to the emergency department / hospital
Assist with directing patients / families to registration, fastrac
Manage hospital switchboard by responding to and routing inbound phone calls to the proper areas of the hospital
Initiates all code response for the hospital including but not limited to fire, rapid response, stemi, stroke etc
Assist department leadership to create and maintain various performance dashboards to help increase patient satisfaction

232

Parking Ambassador Resume Examples & Samples

Provides direct customer service, both in person and via RPMS, with parking deck equipment including automated pay stations and exit verifiers
Assists customers by providing directions and assist individuals on the UAMS campus
Follows-through to deliver solutions to customer concerns and/or direct customer to appropriate party for resolution
Monitors parking areas and issue warnings and/or citations for illegal parkers (such as employees and students parked in visitor parking spaces, etc.)
Identifies scofflaws on the boot list and installs boot as needed
Assures safety in parking facilities by reporting unsafe driving practices, speeding, etc
Reports suspicious activity to supervisor/parking office.Assist in assuring proper maintenance of facilities and equipment. Must make immediate corrections to facilities and equipment as required and report major issues to supervisor
Strives to find solutions to enforcement problems encountered and existing processes/procedures and make suggestions to management
Performs routine maintenance tasks which include but are not limited to; factory recommended preventive maintenance procedures, replacing broken gate arms, clearing ticket jams, replacing tickets in dispensing devices, maintaining the appearance of parking equipment and high traffic areas, etc
Performs lot counts to identify available spaces and report to manager
Assists department with Special Event management. Duties include but are not limited to; overseeing event attendee access into specific parking areas, coordinating with others to redirect event attendees to secondary parking areas, managing traffic flow, assisting customers with directions, maintaining consistent and timely status reporting to supervisor
May perform other duties as assigned including managing inclement weather
Valid state driver’s license with no restrictions
Ability to do simple math

233

Parking Ambassador Resume Examples & Samples

Enforces UAMS policies
Assists in assuring proper maintenance of facilities and equipment
Performs lot counts to identify available spaces and reports to manager
Strives to find solutions to enforcement problems encountered and existing processes/procedures and makes suggestions to management
Assists department with Special Event management (duties include but are not limited to; overseeing event attendee access into specific parking areas, coordinating with others to redirect event attendees to secondary parking areas, managing traffic flow, assisting customers with directions, maintaining consistent and timely status reporting to supervisor)
Recognizes illegally parked vehicles and writes appropriate citation along with the ability to attach and remove boot
Provides direct customer service in all parking areas on campus and be accountable for all citations written or voided
Directs traffic and resolves traffic jams in parking facilities as well as managing inclement weather
High School, or GED

234

Guest Experience Ambassador Resume Examples & Samples

Greeting and engaging all guests while taking personal action to accommodate their individual needs
Creates an unending energetic environment for our guests and team members
Reviews all guest reservations and plans their accommodation accordingly
Processes financial transactions and arranges special billing needs when necessary
Keeps current on activities, events, and meetings occurring throughout the hotel and in the local area
Manages all guest concerns or requests diligently and without hesitation
Personally chauffeuring guests to and from various locations in the immediate area using the company van
Communicates effectively with all hotel departments to guarantee a seamless guest experience
Prepares daily logs summarizing communications for management and other shifts
Responsible for answering and fielding all calls to the hotel, both internal and external
Maintains the confidentiality and respect of our Silicon Valley business patrons
Takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks whenever needed

235

Street Ambassador/k Resume Examples & Samples

Fluent in spoken and written English
Prior security experience gained in a Corporate, Critical National Infrastructure, Police or Military environment
Achieves a score of between 3 & 5 on ‘Acting Professionally’ & ‘Information Dissemination’ recruitment assessment
Competent user of modern tablet type technologies
Smart appearance, confident and personable
Experience of basic conflict resolution
Effective communicator both verbally and written
Good security awareness and the ability to identify risks and act accordingly
Possession of valid SIA Licence
Trained in accordance with project Griffin
Knowledge of legal rights and powers and the use of reasonable force
Qualification in Customer Service or Facilities Management role
Security Officer/A531/92212/2

236

Lobby Ambassador Resume Examples & Samples

Maintaining highest levels of customer service while demonstrating a friendly and cooperative attitude
Greeting the host upon his or her arrival to the meeting room and ascertaining any new requests
Responding to numerous calls and emails with new meeting requests
Identifying booking conflicts or potential booking conflicts, suggesting solutions
Conferring with clients before, during and after their events, maintaining a positive relationship and responding to inquiries and requests in a timely manner
Communicating to all relevant internal departments and subcontractors the specific needs of the client, both in advance of and during the course of meetings
Carrying out daily “call-arounds” for next-day events, getting final confirmation of the meeting’s time, number of participants, Audio Visual presentation materials, room set-up, etc
Checking that meeting rooms are set-up correctly, with the proper equipment and amenities, prior to the start of meetings
Handling meeting room bookings, utilizing the reservation system and focusing on the strategic assignment of meeting space so as to maximize utilization
Sending initial confirmations in connection with bookings and following up at specified intervals prior to the event to confirm the current status of the meeting, the accuracy of participant counts, the need for special equipment, etc
Corresponding via email using Microsoft Outlook
Effectively addressing and resolving client and customer concerns and/or complaints
Data entry & word processing using Microsoft Office Suite
Developing a familiarity with the building occupants for whom you are assisting
Keeping statistical data on services provided
Demonstrating flexibility in satisfying customer demands in a high volume, production environment
Consistently adhering to business practice guidelines and policies
Taking direction from supervisor or site manager
Participating in cross-training
Providing lunchtime and other short-term coverage for members of the Receptionist staff
Maintaining all logs and reporting documentation with attention to detail
Adhering to all safety procedures
Provide special project and administrative support on an ad hoc basis
Work effectively with a diverse range of individuals and groups
6 months customer service and conference room coordinator related work experience
Working knowledge of MS Outlook or similar email programs (i.e.: Lotus Notes, Hotmail, MSN, or AOL) required
Working knowledge using Windows or similar operating systems (i.e.: Mac, Linux)
Ability to effectively work individually or within a team in a fast paced environment
Self-motivated and possess a strong sense of responsibility
Competency in performing multiple functional tasks
Willingness to cross-training for other job functions
Able to delegate and complete assigned tasks
Provide a professional manner and appearance when on duty
Ability to lift up to 40 lbs. occasionally

237

Student Ambassador Resume Examples & Samples

Oral Skills
Critical Thinker
Self-Driven

238

Hospitality Ambassador NB Variable Resume Examples & Samples

Will accept hospitality management experience in lieu of acute hospital experience
Must have general clerical experience, involving basic computer knowledge (i.e. MS Office, Phones. Filing etc)
Must be able to satisfactorily complete basic English verbal, written, and comprehension competency, customer service module, Basic math & cash handling proficiency, basic therapeutic diet knowledge, and food safety/sanitation competency prior to offer
Serve Safe Certification preferred

239

Club Ambassador Resume Examples & Samples

Excellent reading, writing and oral proficiency in the English language
College degree, preferable
2-3 years in a Restaurant or Front Desk in a 4-5 Stars Hotel
Thorough knowledge of customer service

240

Student Engagement Ambassador Resume Examples & Samples

Contributes To Successful Student Events And Programs
Ability to build positive relationships with other students on a daily basis
Ability to perform simple math related to cash handling

241

Administration Ambassador Resume Examples & Samples

Monitor and ensure adequate office supplies, kitchen supplies, and work station furniture levels and order in a timely manner
Execute physical space planning, maintenance, and resource management including kitchen duties and overall tidiness
Support Events Coordinator with special events, cultural events, and internal initiatives or projects
Maintaining Office Supplies Budget and petty cash reporting
Fulfill monthly business card order for employees and executives
Support daily office coordination in an administrative and reception capacity
Serve full cycle reception functions and operate as first point of contact for guests and employees and answer and filter all incoming phone and email inquiries
Establish and maintain relationships with external suppliers and service vendors, ensuring adequate service levels
Compile and distribute monthly internal newsletter for Vancouver HQ

242

One Team Ambassador Resume Examples & Samples

Provide support in making reservations and recommendations for space selection, catering needs, audio visual needs, facility needs including the use of department software (Service Desk, OnBoard)
Input reservations and follow-up on requests in a timely manner. Anticipate/resolve potential conflicts related to space utilization and occupancy. Negotiate alternative solutions when needed
Oversee set-up of large conference space and configure as required by customers. Organize and provide on-site support with A/V set-up and use of other equipment as requested by customer
Participate in cross utilization within all operations' departments to maintain an expertise in all services provided by One Team. One Team Ambassadors will be occasionally called upon to provide back-up support and coverage during scheduled and unscheduled absences, including reception desk coverage
Assist with signage (creation and placement), security access, supply replenishment, and office clean-up. Generate departmental reports and use or distribute as needed/requested
Perform other tasks and special projects as required or as assigned by management team
Customer-service and hospitality experience required
Professional presence and positive demeanor
Flexibility and willingness to assist in other capacities when needed

243

Student Ambassador Resume Examples & Samples

Personable
Passionate
Open-Mindedness

244

Clienteling Ambassador Resume Examples & Samples

Supports the usage of client list as a starting tool for retention activities
Support in the coordination of clients’ selection, profiling and feedback for events and various activities according to the client knowledge, preferences and habits
Encourage and monitor the correct usage of Clienteling tools
Management of Clienteling board to be a communication tool that is updated with KPIs and local initiatives, targets and results
Regularly discuss Clienteling benefits, challenges and solutions during morning briefings by including role-plays and best practice sharing
Share client feedback and sales opportunities with line managers
Ensure the team understand the importance of data capture for prospects and clients, sharing the benefits as per guidelines
Review the completion of CRM Cards to ensure that they are correctly completed with the correct data inputted into the corporate system while continually enriching. Offer training, advice and feedback to team to support process
Continually develop the Gucci Harrods clienteling experience to ensure customer retention and brand loyalty. This includes gifting initiatives, events, client entertainment, fashion and trunk shows
Work with the CRM team and UK & Ireland Clienteling Coordinator to identify potential new or lapsed HNW clients, and put in place a monthly outreach strategy to top tire clients
Work with the Harrods by appointment team and stylists to build a strong and personable relationship in order to optimise sales opportunities
Coordinate the stock movement and process between Gucci Harrods and the Harrods personal shoppers
Support and work with the retail team to execute the CRM strategy, cultivate relationships and drive sales
Demonstrate creativity in generating new business in the Gucci Harrods stores and increasing our top client sales whilst proactively responding to any opportunities identified by Store Managers
Proactively network to identify new local business opportunities within Harrods and the local area
Ensure key business moments are executed in keeping with the brands high standards
Be efficient in following-up and delivering after-sales services to our top clients
Strong organisational skills and ability to prioritise
Customer centric in approach
Strong relationship building skills and personable in approach
Is professional, positive and supportive in approach
Excellent communication skills both written and verbal form
Demonstrates an analytical mind and focuses on attention to detail
Has fashion awareness and an affinity to the brand
Previous experience in a CRM role focused role

245

Ambassador Resume Examples & Samples

Ensure that all public areas of the funeral home such as parlors, chapels, reception/rest areas are clean and prepared for client families and their guests
Remove all trash from public areas and employee work stations daily
Clean employee break areas including sinks, cabinets, and coffee stations
Vacuum carpets and rugs to remove dirt and debris; shampoo as needed
Greets and escorts client families and their guests to the appropriate visitation room or chapel
Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event
Places caskets in parlors or chapels prior to service

246

Absolut Ambassador Resume Examples & Samples

Build engagement and advocacy with consumers to drive purchase at retail
Conduct training/tastings in target accounts to increase brand relevancy with bartenders and gain back bar listings and menu placements
Create premium feature cocktails for drink menus, product launches, consumer events and media
Initiate, coordinate, and host engaging consumer/industry/media events focused on education of product and promoting brand attributes
Create authentic brand content and communicate across relevant social media channels
Evaluate and report successes and challenges, and offer ideas for improvement
Submit activity reports and tracking documents on a monthly basis
Manage budget and reconcile expenditures on an on-going basis
Exclusively promote Absolut at all times
Able to work flexible hours including nights and weekends
Extensive bartending experience (5 years minimum) and understanding of provincial liquor and promotional laws
Smart Serve Certified
Sales experience an asset
Post secondary education – completed or in progress
Education in spirits industry an asset
Familiarity with Microsoft Office
Savvy with social media

247

Phonathon Caller / Ambassador Resume Examples & Samples

Serve as an ambassador by establishing an open line of communication between the College and its supporters
Gain a greater understanding of the College, its organizational structure, and its annual needs for financial support
Call constituents (alumni, parents, faculty, and staff) to build personal rapport, update demographic information to maintain accurate records, and acquire gifts to the Annual Fund
Handle personal information with extreme confidentiality
Arrive on time and with a positive attitude
Work with other student callers in a team-oriented environment to achieve institutional goals
Act professionally at all times while strengthening relationships between the College and its supporters

248

Rare Disease Awareness Ambassador Resume Examples & Samples

Finding RD patients and ensuring they are tested and/or referred to a Centre of Excellence
Reducing-time-to-diagnosis and treatment for Rare Disease patients
Strengthening our franchise and corporateleadership position in Rare Diseases
Patient focused
>2 years of customer service or call centre experience with a successful track record
Excellent communication & presentation skills
Ability to travel in either Western or Eastern Canada (30-50% time)
Bilingual (English/French) for Eastern position
University or college degree(s)
MS Office (Powerpoint, Excel, Word) experience

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