Admitting Representative Resume Samples

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FL
F Lockman
Felicita
Lockman
659 Ernser Ford
Philadelphia
PA
+1 (555) 553 9459
659 Ernser Ford
Philadelphia
PA
Phone
p +1 (555) 553 9459
Experience Experience
Boston, MA
Admitting Representative
Boston, MA
Bernhard and Sons
Boston, MA
Admitting Representative
  • Assembling patient folders for next day, or add-on's for the present day
  • Registering of patients (Ed; out patients; admissions)
  • Star Registration, and could also function as front end reception/registrar-answering phones
  • Mails discharge and lien letters using Microsoft Word templates
  • Admits incoming patients to the facility
  • Scheduling appointments, answering phone calls
  • Interviews and obtains all admitting information
Boston, MA
PD Admitting Representative
Boston, MA
Lemke Inc
Boston, MA
PD Admitting Representative
  • Accurately scans all front end paperwork into RightCAD and prepares paperwork for next phase processing per procedures
  • Correctly and quickly enters complete data in RightCAD to establish transport record with minimal errors and in accordance with dept procedures
  • Promptly provides caller with transport information, making every effort to accommodate request
  • Make calls to sending/receiving hospitals to request/collect face sheets, demographics
  • Monitors on time performance and keeps customers apprised of changes as necessary and per procedureData Integrity
  • Documents all transactions correctly in RightCAD
  • Promptly responds to and triages telephone & fax requests for non/emergent transports
present
San Francisco, CA
Admitting Representative, Grade
San Francisco, CA
Berge, Kshlerin and Reynolds
present
San Francisco, CA
Admitting Representative, Grade
present
  • Calling Physician offices for missing paperwork
  • Reviewing all scheduled outpatient visits prior to service to ensure that all patients have all been screened for discounts and all necessary paperwork is completed
  • Working collaboratively with Dispatcher, promptly provides transport information to caller; makes every effort to accommodate customer’s request; communicates that effort to customer. Confirms scheduled pick up time with caller
  • Performs other related duties as requested
  • Assists with unit responsibilities assigned by the Coordinator
  • Performs specified duties during a hospital wide emergency
  • Answering switchboard, Covering PTO and Holidays
Education Education
Bachelor’s Degree
Bachelor’s Degree
Indiana University
Bachelor’s Degree
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9 Admitting Representative resume templates

1

PD Admitting Representative Resume Examples & Samples

  • Excellent and demonstrated communication and customer service skills
  • Excellent speaking and telephonic voice
  • Previous experience in/as/with ambulance/dispatch center, telecommunications or call center, transfer center, or hospital unit secretary preferred
  • Highly proficient in Microsoft Office applications
  • Highly proficient in typing with 90% accuracy or above in data entry and above average speed in data entry
2

PD Admitting Representative Resume Examples & Samples

  • Promptly responds to and triages telephone & fax requests for non/emergent transports
  • Promptly makes/answers calls for efficient connection, communication & management using appropriate script, professional demeanor & telephone etiquette skills
  • Collects appropriate patient demographic & request information. Practices positive, upbeat and a can do attitude
  • Correctly and quickly enters complete data in RightCAD to establish transport record with minimal errors and in accordance with dept procedures
  • Is aware of vehicles status, current schedule, assignments and day’s volume
  • Promptly provides caller with transport information, making every effort to accommodate request
  • Maintains awareness of services & company charges to advise callers appropriately
  • Monitors on time performance and keeps customers apprised of changes as necessary and per procedureData Integrity
  • Obtains all required paperwork (CMN, insurance pre-cert, request form) to assure timely transport and billing
  • Documents all transactions correctly in RightCAD
  • Accurately scans all front end paperwork into RightCAD and prepares paperwork for next phase processing per procedures
  • 2+ years of call taking experience a plus
  • EMT experience a plus
  • Prior experience in an ambulance dispatch/call center a plus
  • Strong background and understanding of rules and regulations, including insurances, as they relate to ambulance transport a plus
  • Strong sense of computer aided dispatch systems pref
  • Excellent telephone voice and communication
  • Must be capable of communicating oral/written in English language
  • Must be computer savy to navigate various software applications comfortably including internet, RightCAD, email and other Microsoft Office software
3

Admitting Representative Resume Examples & Samples

  • Instruct & review with patient, information concerning hospitalization
  • Obtains verification & necessary pending authorizations from non-KP insurers (including Medicare, Medi-Cal & COB) on members & non-members when Financial Counselor is not available
  • When Financial Counselor is available, discusses the need to obtain authorizations from non-KP insurers
  • Promote patient satisfaction & retention through the successful facilitation of the revenue collection process
  • Inform patient/agent & collect appropriate cost share payments for services rendered in all settings (e.g. bedside, follow up phone calls to patient's home, etc.)
  • Notify patient & when possible collect financial liability for elective procedures & document all interactions
  • Contact all discharged patients to attempt collection of financial liability & document all interactions
  • Research payment records of all non-paying patients with liabilities, utilizing system records
  • Analyze revenue data to determine obstacles in cost share collections
  • Collects all information necessary to bill second-party payers
  • Enter complete data into the KP information systems & review for accuracy per department, local, regional, & regulatory compliance
  • Underst& & abide by the HIPAA regulations & KP Corporate Compliance
  • Facilitate the timely admission of patients throughout the hospital by coordinating patient information w/the physicians, Emergency Room, Clinic Departments, House Nursing Supervisor, Patient Care Unit Staff, & outside Care Coordinators per local policy
  • Maintain accurate record of cost share status of all patients with liabilities, utilizing revenue tracking system as determined by management
  • Obtain appropriate signatures on permits & consents per California Hospital Association (CHA) consent guidelines
  • Prepare related admission paperwork in advance to facilitate a timely admission process
  • Assemble & coordinate admission materials to create a comprehensive admission package
  • Receive, document, secure & release patient valuables according to St&ard Procedure 18A as appropriate
  • Initiate membership records on all newborns per local policy
  • Distribute admission materials to proper locations
  • Participate in problem-solving as needed to assure organizational revenue targets & customer satisfaction
  • Escort or arrange for patient escort to assigned room or area per local policy
  • Answer phones in a professional, courteous & positive manner promoting excellent customer relations when providing information/directions to physicians, staff & public
  • Maintain high st&ards of excellence & assist Kaiser Permanente fulfill its mission by providing high-quality health care services
  • Work in a team environment continually enhancing required skills through scheduled training sessions or individually
  • Attend required meetings, workshops & in-services
  • Provide support in conducting audits depending upon supervisory need
  • Perform other related duties as required
  • 35 wpm typing or 6000 data entry keystrokes (able to pass either test)
  • Ability to work rapidly & accurately with phone, personnel & patient interruptions
  • Proficient in admitting medical terminology (able to pass standardized test)
  • Revenue collection experience preferred
4

Admitting Representative Resume Examples & Samples

  • Interviews patient &/or representative, collects/records all required financial demographic information including but not limited to coordination of benefits (COB), third party liability (TPL)&workers compensation (WC)
  • Verifies patient's identification&insurance eligibility/benefits
  • Notify insurance company of admission status
  • Obtains authorization/pre-certifications&required billing information from all identified payer sources for Medical Office/Hospital Services rendered
  • Coordinate&informs patients of required financial obligations
  • Collect any cost shares due to include but not limited to copayments, deposits, share of cost (SOC)&deductibles
  • Reviews all required documentation w/ patient, ensuring completion&obtain all necessary signatures
  • Accurately document all requisite information related to the admission&collection processes in KPHC&other systems as appropriate
  • Refers to Financial Counselors for patients having a financial obligation to Kaiser Permanente as necessary
  • Explains admission process, hospital regulations, policies&procedures
  • Contacts physician if additional information is needed
  • Prepares patient armbands
  • Create patient file w/ all necessary documentation for bill completion
  • Generate&distributes appropriate registration/admission documents
  • Secures&releases patient valuables for patients admitted into the hospital
  • Escorts or arranges escort of patients to assigned room or area
  • Performs pre-admission function including but not limited to surgery&labor&delivery cases; inputs required data for the anticipated admit list, balancing&checking for accuracy&completeness
  • Collaborates w/ physicians, nursing&other departments to facilitate admission&transfer
  • Responsible for proper monetary transactions as it relates to assigned cash drawer
  • Prepares bank deposit slip&contacts security for escort to deliver bag containing shift deposits to the designated safe
  • Responsible for completing cash drawer transmittal forms, keeping designated dollar amount of money in the cash drawer daily&balancing out at the end of the shift
  • Research&reconcile cash drawer issues. Distributes related monetary documents as required&maintain/control of petty cash fund
  • Hospital cashiering/cash handling functions to include deposits, exchange&change fund functions, web declarations&other hospital cashiering functions as assigned
  • Manually estimate MOOP along w/ submitting refund request if necessary, review&maintain hospital exchange fund&petty cash transactions
  • Totals&reconciles, credit charges&payments on account w/ standard processing forms
  • Mails information as required
  • Provides co-payment history statements
  • Review&complete accounts in work queue(s). Notify mgmt of any copay discrepancy
  • Consolidates or corrects duplicate accounts by using appropriate system functions. Enters account notes on patient cases
  • Performs clerical duties as assigned, including but not limited to, filing, faxing, scanning, processing of mail, supplies, printing, answering&redirecting calls as needed for the department
  • Review various reports (census, unbilled, etc.)
  • Provide front-end coverage to other functional areas w/in admitting&provide support to ancillary departments as necessary
  • Provides patient w/ appropriate documentation&information for Medical Financial Assistance Program (MFAP)
  • Assist in Quality Improvement monitoring as necessary
  • Perform reception duties as required including but not limited to answering phones, calling patient family when necessary, greeting members at the Front Desk&relieving other clerks for breaks&lunch as appropriate
  • Work w/ financial counselor related to patient financial ability
  • Establishes&maintains courteous, cooperative relations when interacting w/ other personnel, Health Plan members&the public. Performs other duties as assigned by mgmt team &/or lead admitting clerk
  • One (1) year of cash handling experience in hospital admitting, healthcare business office or medical office setting
  • Two (2) years of admitting or registration experience
  • Associates or Bachelor's degree preferred
  • Demonstrated ability to work rapidly and accurately with phones, personnel and patients preferred
  • Able to demonstrate excellent mathematical skills and cash collections
5

PD Admitting Representative Resume Examples & Samples

  • Answer incoming calls
  • Convey messages to RNs in a timely manner
  • Obtain information to complete initial intake
  • Make calls to sending/receiving hospitals to request/collect face sheets, demographics
  • Receive/send faxes
  • Competently use various office equipment for communication and office functions
  • Call transport companies to arrange transportation for patients transfer including requesting appropriate mode of transport
6

Admitting Representative, Grade Resume Examples & Samples

  • Ascertain health plan status, research eligibility & collect & copy non-KP insurance information
  • Identifies all uninsured or under-insured patients admitted to facility; refer to Financial Counselors for further action
  • All documentation is completed in the Member Integrated Tracking System (MITS) or the appropriate KP tracking system
  • Calculate member liability based on benefit plan
  • Reports findings to Manager/Supervisor/Designee
  • Report daily/weekly to Manager/Supervisor/Designee
  • Interview patients for pre-admission or admission to the hospital, collecting personal, demographic, financial, & medical information in person or by phone per KP policies
  • Affix identification bracelet to the patient's wrist on the side of the body opposite the intended procedure or injury per local policy
  • Provide up-to-date information concerning admission & hospital practices & administrative procedures per HIPAA guidelines
  • Evaluate & attempt to resolve/refer public & patient concerns as they arise
  • Receive admission requests
  • Facilitate appropriate bed assignments & communicates information to staff
  • Distribute relevant brochures/letters to patient/agent (e.g. Medicare letter, Coordination of Benefits (COB) Brochure, advance directive brochure, cost share letter, etc.)
  • Six (6) months of work experience required
  • Basic knowledge and use of computer and computer keyboard (able to pass PC skills assessment)
  • Professional customer service skills
  • Ability to read, write, understand & follow oral & written instructions
  • Ability to effectively present information in one-on-one & small group situations to customers & other personnel within the organization
  • Ability to use basic math
  • Ability to multitask, organize & prioritize & work independently with minimal supervision
  • Must be willing to work in a Labor Management Partnership environment
  • Hospital/clerical setting or medical office preferred
  • Proficient in word-processing, spreadsheet programs, etc. preferred
7

Admitting Representative Resume Examples & Samples

  • Typing 30 wpm Clerical (test will be given)
  • Medical Terminology Preferred
  • PHYSICAL REQUIREMENTS
8

PD Admitting Representative Resume Examples & Samples

  • Previous emergency and/or medical transport dispatching experience a plus
  • Strong background and understanding of transport rules and regulations as they relate to ambulance transport
  • 2 or more years of use of or familiarity with computer aided dispatch software/system a plus
  • Excellent telephone/radio voice, oral and written communication skills
  • Able to use a computer and be highly proficient and accurate with data entry. Must be able to navigate various software applications comfortably including Internet, RightCAD, email and other Microsoft Office software
  • Must be able to read and understand internet based mapping and GPS programs
  • Ability to work under pressure and make critical, sound, and quick decisions in excessively high call/trip volume periods
  • Must have access to reliable transportation, be extremely detail-oriented, desire to work in fast-paced, growth oriented, customer focused and high volume environment
  • EMT experience preferred
  • Excellent interpersonal, customer service, and service recovery skills including diffusing disgruntled callers and employing service recovery techniques
  • Excellent critical thinking and problem resolution skills
  • Self-motivated, organized and able to use supervisor to assure highest level of service and achievement of business and service goals
  • Ability to use persuasion, tactful assertiveness, and empathy appropriately
  • Demonstrates excellent team work skills
9

Admitting Representative Resume Examples & Samples

  • Candidate must be a team player and work well within a group setting
  • Must be self-motivated and ensure accurate and timely completion of daily duties
  • Ideal candidate will have 2+ years’ experience within a medical setting and be proficient in medical terminology
  • Radiology knowledge and facility with insurance carrier requirements desired
  • Ideal candidate will be proficient in the use of wed based computer applications and have superior communication skills
10

Admitting Representative Resume Examples & Samples

  • Receives telephone & fax-based based requests for transport emergent and non-emergent transports. Triages requests
  • Answers the telephone promptly and courteously using appropriate script
  • Handles all calls with professional customer service and telephone etiquette skills. Utilizes upbeat tone and positive interface with customers. Presents a service oriented, “can-do” attitude to customers
  • Has thorough knowledge of customer base and service needs; anticipates requests. Knows customers by name and strategically uses call answering skills to build positive and lasting relationship with customers
  • Is aware of vehicle statuses, assignments and day’s potential volume
  • Working collaboratively with Dispatcher, promptly provides transport information to caller; makes every effort to accommodate customer’s request; communicates that effort to customer. Confirms scheduled pick up time with caller
  • Obtains all required paperwork to assure timely transport and billing of service including CMN, insurance pre-certification when necessary. Documents collection in computer. Conducts follow-up measures on obtaining CMN
  • 1 or more years in health related call taking service/center preferred; dispatch center preferred
  • Worked in a setting where a minimum of 75 calls per day was normal workload
  • Demonstrable specialty customer service and/or call taking/telephone training (certificates of attendance; recognition for excellence by previous employers)
11

Admitting Representative Resume Examples & Samples

  • Welcomes patients and visitors to the hospital by greeting patients and visitors in person and on the phone in a polite and courteous manner answers inquiries or refers questions to other staff members
  • Registers patient by collecting appropriate data from patient and enters accurately into Clarus
  • Prints appropriate forms, labels and wrist bands
  • Assist patient with insurance patient and billing question or refers patient to appropriate personnel
  • For all workers compensation patients, completes C-4 accurately, including patient and physician signature and timely
  • Enters coding information on out patient lab and radiology visits in the medical record module
  • Collection appropriate payment from patient
  • Balances cash draw at end of shift
  • Maintains reception area and waiting room in orderly condition at all times
  • Communicates effectively with members of the health care team, patients and visitors
  • Maintains confidentiality of patient information
  • Assembles, completes, and processes patient charts as indicated
  • Keeps patient records accurately identified
  • Prepares special forms. Obtains closed records from medical records as needed
  • Assists the business office with patient accounts
  • Sets priorities and manages time well as multiple tasks need to be done simultaneously
  • Attends and participates in meetings and training sessions as directed by Admitting Supervisor
  • Respects patient confidentiality in administration, employee, and patient issues by adhering to HIPAA guidelines and demonstrates professional conduct
  • Understands and adheres to established compliance, safety, and quality assurance standards
  • Participates in mandatory meetings and completes required training by established deadlines
  • Performs specified duties during a hospital wide emergency
  • Performs other related duties as requested
12

Admitting Representative Resume Examples & Samples

  • One year clerical experience
  • Three years customer service experience
  • Ability to read, write and verbally communicate in English
  • Previous admissions experience
  • Knowledge of insurance billing, collections and plan types
  • Proficiency with business software such as Microsoft Office
  • Prior Epic experience
13

Admitting Representative Resume Examples & Samples

  • Computer keyboarding skills and data processing experience
  • One (1) year of admitting experience
  • Knowledge or medical terminology
14

Admitting Representative Resume Examples & Samples

  • Previous experience in a hospital/medical/business office setting preferred
  • Medical and insurance terminology preferred
  • Typing/keyboard skills
15

Admitting Representative Resume Examples & Samples

  • Registering of patients (Ed; out patients; admissions)
  • Processing payments and document scanning
  • Copay collections
  • Answering switchboard, Covering PTO and Holidays
  • Must have good customer service skills and computer skills
  • Knowledge of insurance and ICD codes a plus
16

Admitting Representative Resume Examples & Samples

  • Strong attention to detail and ability to read eligibility responses and collect co pays
  • Must have strong customer service skills and be able to work in high volume area, and have the ability to complete a high volume of registrations
  • Must successfully complete star registration
17

Admitting Representative Resume Examples & Samples

  • Interviews and obtains all admitting information
  • Verifies insurance, initiates certifications and inputs plan codes
  • Obtains and analyzes financial information
  • Collects signatures and distributes hospital, state and federally mandated literature
  • Collects admission deposits and co-payments
  • Mails discharge and lien letters using Microsoft Word templates
18

Admitting Representative Resume Examples & Samples

  • Admits incoming patients to the facility
  • Prior customer service experience, preferred
  • Data entry skills (80 keystrokes per minute), required
  • Knowledge of medical terminology, hospital admission, insurance/billing procedures and Diagnostic Related Groups (DRG’s), preferred
  • Ability to communicate effectively, required
19

Admitting Representative Resume Examples & Samples

  • Star Registration, and could also function as front end reception/registrar-answering phones
  • Assembling patient folders for next day, or add-on's for the present day
  • Calling Physician offices for missing paperwork
  • Using MMF(to look up orders/booking sheets) and PHS(to print the next day schedule to assemble the folders)
  • Prints next day numbers for staff
  • Assists with unit responsibilities assigned by the Coordinator
  • Previous Unit Rep/Admitting Rep experience required
  • Computer Proficiency required
20

Admitting Representative Resume Examples & Samples

  • Minimum typing skills of 45 wpm required with ability to use computer systems required; basic course in medical terminology preferred
  • Previous Admissions or medical office experience strongly desired
  • Equal Opportunity Employer Minorities/Women/Veterans/Disabled
21

Pre-admitting Representative Resume Examples & Samples

  • Education: High School Graduate
  • Experience: Patient Registration and or insurance billing experience preferred
  • Other skills & knowledge
  • Preferred Education: Post Secondary Educatio
  • Preferred Experience: Insurance Billing Experience
22

Admitting Representative Resume Examples & Samples

  • Must successfully complete star registration course
  • Must be detail oriented and have prior registration experience in a high volume area
  • Strong computer skills is mandatory
  • Prior emergency room registration experience highly preferred
  • Past experience in a fast paced high volume area completing insurance verification and registering patients
  • Prior point of service collections a plus
  • Bilingual a plus
23

Admitting Representative Resume Examples & Samples

  • Answer patient inquiries. Register patients accurately and promptly according to triage level; input patient information into computer system and verify necessary referrals and insurance eligibility
  • Perform required procedures at discharge: patient information reconciliation, service recovery, referral scheduling, co-pay & ED visit fee collection, and maintain accurate record to reflect all related transactions; ensure proper signage of all forms
  • Maintain the integrity and confidentiality of data. Perform all duties with close adherence to both hospital rules and regulatory compliance
  • Lift and distribute supplies. Proper use of personal protective equipment and universal precautions as required
24

Admitting Representative Resume Examples & Samples

  • Previous registration/medical office experience Masters in relating field
  • One year customer service experience
  • Computer literate and very strong with Excel
  • Ability to work collaboratively with team members
25

Admitting Representative Temporary / Per Diem Resume Examples & Samples

  • Understands & performs ethically & effectively within established policies & procedures, in compliance with mandated standards for the Medical Center. Demonstrates by performance an understanding of relevant policies & procedures for the Medical Center, the division of finance, & Patient Access, can find correct policies, & can apply them. Abides by a clear code of ethics & behavior; chooses an ethical course of action when necessary & encourages others to do the same. Demonstrates by performance an understanding of the ethical, regulatory, & accreditation environment affecting Patient Access & the Medical Center, & ensures compliance within the department & the Medical Center, using all available means. Observes policy & procedures to protect patients privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards
  • Uses good judgment & initiative, communicates effectively, & adapts to variations in workloads, assignments, & inter-personal situations as needed. Takes responsibility for accomplishing work within accepted timeframes; accepts responsibility for own actions, for those of the team or department; tries to learn from mistakes. Brings issues that must be brought to the attention of department management immediately or at the first available opportunity, as appropriate
  • Communicates effectively, courteously, & empathically with patients, families, & all internal & external customers of Patient Access. Demonstrates by performance a basic understanding of the patient experience of registration & entry into acute hospital care, so the registrar can provide efficient, effective, courteous, empathic & fastest possible entry into care for the patient. Demonstrates by performance an understanding of the specific concerns, & means of addressing them, that may be experienced by children & their parents/guardians when the child is entering care or when the adult or other family member is entering care. Provides sensitive and professional assistance to all patients and visitors, concerned about the specific needs of all our customers, including LGBT clients, deaf or HOH clients; and clients with limited English proficiency (LEP.) Is pleasant, courteous & professional when dealing with all internal or external customers, and communicates with them effectively & in a timely way. Responds to telephone & in-person requests for assistance with courtesy, professionalism, & sensitivity, following established procedures. Sends information to customers, using computer, mail, telephone, or fax
  • Provides effective and sensitive customer service. Can define patients, families, physicians, billing, main departments with whom we interact regularly, & patient care units as customers, & list one value we create for each. Demonstrates by performance an understanding of good customer service, by assessing customer needs, providing quality service, & adjusting service based on customer satisfaction, seeking help as needed from experienced staff or department leadership. Knows when & how to escalate questions & concerns about specific individual & family needs
26

Admitting Representative Resume Examples & Samples

  • Accurately & thoroughly completes assigned tasks according to department and medical center standards, and helps colleagues as a reliable member of the team providing service to patients and other customers. Demonstrates ability to perform more than one activity at a time. Explains in simple terms the major goals & priorities of the department. Keeps track of details to ensure work is performed accurately & completely. Identifies quality standards for specific assignments & ensures that quality standards are met. Reports quality issues to appropriate individuals for corrective action. Consistently completes & submits all logs & records, keeps them up-to-date & readily accessible
  • Consistently uses all appropriate forms for each registration area & registration type. Provides and explains all required information to patients about their hospital experience, our services, and their rights. Obtains all required signatures. Demonstrates by explanation & performance a clear understanding of how to discuss safety & security of valuables & other patient belongings, as well as refer patients for discussion about other safety & security issues
  • Collects patient payments due at the time of service, efficiently, effectively, and courteously. Demonstrates an understanding of patient payments owed at admission, why collection at TOS is important, & the different forms of payments we collect. Defines self-pay, co-pay, co-insurance, deductible, out of pocket limits, & related terms. Determines method of payment, starts conversations about payment with patients, & processes payment transactions, securely and with appropriate receipts, data entry, logs, and records of amounts collected or reasons for not collecting
  • Collects and verifies all necessary financial information for medical center services. Demonstrates by performance an understanding of the way in which third party payers (government, commercial, & others) provide health insurance to subscribers & pay for our services. Gathers and reviews all relevant data, including insurance cards and documents, to ensure correct reimbursement is obtained for medical center services. Selects correct financial classes & codes for each payer & plan, assigning or verifying primary & secondary payers correctly. Understands the notification of admission & verification of insurance eligibility and benefits & authorization, and implements these processes when necessary, using integrated online tools or by use of payer websites or phone
  • Registers patients accurately, completely, & thoroughly. Validates patient identity using key identifiers and established procedures, reviews all previously obtained information for accuracy and completeness. Demonstrates effective interview skills & how to obtain complete & accurate data at a simple IP or OP or ED sign-in & full registration. Demonstrates by performance and explanation an understanding of the purposes for data obtained & verified at registration. Understands registration & insurance terminology, & how it may be understood by patients & other customers. Reports problems with department processes or technologies
  • Must have a HS Diploma or equivalent
  • Minimum 1 -2 years of related office or retail experience including direct customer contact and service, or equivalent combination of education and experience
  • Verbal & reading skills, basic arithmetic skills; basic familiarity with computers; good interpersonal skills
  • One year of health care registration or billing experience
  • College degree or coursework
27

Admitting Representative Resume Examples & Samples

  • Education: High School Diploma or equivalent
  • Experience: Computer keyboard skills
  • Other: Assists with moving, lifting, carrying supplies and equipment. Considerable reaching, stooping-bending, kneeling, crouching. Able to distinguish sounds, colors, and odors. Must be able to lift 25 lbs or more
  • Preferred Experience: Familiar with health insurance and medical terminology and computer skills
  • Preferred Other: Excellent communication skills, ability to collect monies & pleasant personality. Competent to provide services to patients of all ages. Advanced computer skills preferred, excel, word, ect. copier, and fax
28

Admitting Representative Resume Examples & Samples

  • Patient Access Admitting Representative position’s major duties include, but are not limited to the following
  • Registering out-patient guests while demonstrating strong guest relations and exceptional customer service
  • Reviewing all scheduled outpatient visits prior to service to ensure that all patients have all been screened for discounts and all necessary paperwork is completed
  • Ensuring that payer sources and payment arrangements and options have been discussedAssisting patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
  • Reviewing an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
  • Demonstrating knowledge of all compliance or legally required registration forms, consents, literature and documents
  • Communicating effectively with hospital staff and patients on a regular basis
  • Scheduling appointments, answering phone calls