Wealth Management Operations Job Description
Wealth Management Operations Duties & Responsibilities
To write an effective wealth management operations job description, begin by listing detailed duties, responsibilities and expectations. We have included wealth management operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Wealth Management Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Wealth Management Operations
List any licenses or certifications required by the position: PMP, BPM, MBA, BA, PM, PMI
Education for Wealth Management Operations
Typically a job would require a certain level of education.
Employers hiring for the wealth management operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Finance, Business, Economics, Accounting, Graduate, Business/Administration, Financial Services, MBA, Management, Performance
Skills for Wealth Management Operations
Desired skills for wealth management operations include:
Desired experience for wealth management operations includes:
Wealth Management Operations Examples
Wealth Management Operations Job Description
- Perform the role of Operations project manager
- Plan, manage and execute projects ensuring accurate and timely delivery of project milestones
- Make learning strategy recommendations at the Wealth Management Operations Client Service Center level and create project plans to support development and implementation
- Collaborate with Client Service Center Leadership and Service Quality and Training to ensure the learning programs meet business needs
- Research, design, and develop engaging and effective training solutions that meet a high standard for quality, service, and client experience
- Create training solutions that may be delivered in a variety of formats including both traditional classroom based and non-traditional learning
- Perform ad hoc duties, seen as necessary by Client Service Center leadership and the Service Quality & Training organization
- Lead and conduct diagnostic analysis
- Work closely with front line analysts/associates, team managers , and other change agents to conduct analyses, walkthroughs, and interviews/panel discussions to assess current state performance
- Surface and size improvement opportunities emerging from the diagnostic work
- Organizational skills to work with the vast array of information and analysis
- More than 3 years of experience within a financial services operations environment required
- Experienced in using standard project reporting and tracking tools is essential
- Experience within a wealth management, or investment banking environment highly desirable
- Strategic Leadership responsibility for front to back Alternative Investment processing functions Industry facing DTCC and Asset Manager Relationship management support
- Strong Management skills and experience with a track record for managing bespoke and client
Wealth Management Operations Job Description
- Create supporting target state process maps for major functional areas, including interim state process maps as needed
- Provide support and serve as liaison for clients inquiries for selected clients within the Central Managed List
- Provide centralized core tasks support, including asset transfer requests, exception monitoring, for PWM business
- Centrally coordinate and manage projects, annual business account review and remediation effort by working with regional and global teams
- Provide critical Sales team coverage
- Improve efficiency and scalability of the central team support functions
- Create management reporting and performance metrics
- Processing of Advisory Accounts, Enrollments, maintenance transactions such as restrictions, manager changes, journals, account conversions, Billing events, corrections, account linking, answering branch calls, servicing branch requests, interacting with a variety of partners including product, tech and other operations groups with regards to Advisory Accounts
- Responsible for oversight of the Company's Escheatment process to minimize risk and ensure compliance with relevant laws and legislation pursuant to the unclaimed property requirements across all jurisdictions for ISG
- Establish guidance on the appropriate implementation of Compliance laws, regulations, rules and standards, through policies and procedures
- Degree in Accounting, Finance or other business discipline would be ideal
- Attention to detail, perseverance, customer-first attitude and flexibility a must
- Ability to build trusting relationships and interact/negotiate with HR coverage
- Knowledge of standard trading concepts cash and margin principles such as Reg T, maintenance requirements, and buying power
- Strong interpersonal skills and ability to professionally interact with operations colleagues branch management and sales staff
- Bachelor's Degree with 2-3 years experience in the Financial Industry
Wealth Management Operations Job Description
- Understand state escheatment statutory requirements
- Serve as ISG Subject Matter Expert
- Monitor and insure that all data and documentation for the Unclaimed Property (UCP) process, is documented, reviewed and accurately prepared
- Approve escheatable ISG property and update Tracker system with client/asset detail
- Respond to and coordinate with clients/business areas in regards to due diligence efforts
- Review ISG population of final unclaimed property reports
- Liaison with the state regarding reports/transfers if ISG property
- Work with Clients as information is required or requested (i.e., due diligence)
- Monitor, review and sign off on unclaimed property Margin, House and TAPS accounts
- Work on assigned projects that are to be completed in order to support Escheatment Operations
- Consistently exercise sound and decisive judgement
- Previous PWM client service experience is preferred
- SFC Type 1 required (for role based in Hong Kong)
- Ability to multi-task in a fast paced and complex environment
- More than 5 years of financial industries experience required
- 5 years of management experience or equivalent management school/training
Wealth Management Operations Job Description
- Oversee Fee Accuracy for Advisory Accounts
- Work directly with IT and other CG counterparts with the testing of new system enhancements and the implementation of new policies the lead for multiple processes at the same time, and provide support for ad hoc requests
- Vendor Invoice Processing
- Vendor Application entitlement reviews
- Ensure accurate and timely submission of year-end Form 1042-S and 1099
- Managing the contracting / trade confirmation / foreign settlement team/ local settlement team
- Ensure all trade confirmations are sent to clients on a timely basis and is accurate
- Ensure all trade settlements are timely and accurate
- Review and check daily exception reports
- Ensure accurate and timely creation of contracts / amendments
- Candidates must have flexibility in work hours - contact center hours are 7 days/week 24X7
- 3-5 year background in Operations specifically geared to Advisory Operations, Retirements, and or Mutual Funds Processing
- Candidate must have strong oral and communication skills and experience in analytical and organizational skills
- Unclaimed property experience not required, but recommended
- College graduate or minimal 5 years mutual fund experience
- Knowledge of Mutual Fund and 529 Plan processing
Wealth Management Operations Job Description
- Excellent Excel skills and ability to generate spreadsheets capturing key data related to team goals
- Handle clients' enquiries
- Review of new account opening, maintenance and closure files to ensure compliance with all regulatory and in-house requirements
- Responsible for looking KYC information, performing name checking during account opening process and timely escalation / reporting of any discrepancies
- Perform system creation and maintenance in various client database
- Assist for prepare document deficiency report for management review and follow up with relationship centre on closure of outstanding
- Liaise and work closely with Legal, Compliance, KYC, AML & COO teams to resolve documentation and issues
- Support ad-hoc tasks and projects such as UAT testing, remediation
- Supervise the client documentation team on daily processing
- Handle new business request and work with business for procedure and policy discussion & refinement
- Excellent communication and interpretation skills and be service minded
- Candidate needs to be a problem solver in a fast paced working environment
- Exceptional phone conversation skills (Must be willing to work in a setting that requires 100% phone based interaction)
- Sound reconciliation, research and analytical skills required
- Demonstration of a thorough understanding of Client Reporting, including statement presentation, tax reporting, and Gain and Loss is required
- Knowledge of process drivers and vendor announcement sources