User Experience Research Job Description
User experience research
provides intelligence to GE about new trends in user experience, visualization, and HCI methods, tools and technologies as well as disruptive design concepts and research ideas.
User Experience Research Duties & Responsibilities
To write an effective user experience research job description, begin by listing detailed duties, responsibilities and expectations. We have included user experience research job description templates that you can modify and use.
Sample responsibilities for this position include:
Supporting field and laboratory studies on user behavior
Creating systems to facilitate the collection of observational data on human-machine interaction
Prototyping new interaction technologies
Supporting laboratory systems such as driving simulators, eye trackers and biometric monitors
Fully engaged in conducting the end user research
Structure user-centered research, determine potential users and uncover their needs
Communicate market insights and opportunities throughout all phases of design
Collaborate with partners across the enterprise to gather data on trends, technologies, and other inputs relevant to the creation of customer-centric user experiences
Manage the planning, design, execution, analysis, and reporting of UX product research events via proofreading and editing questionnaires, discussion guides, reports, and other research instruments to meet company standards
Coordinate with global research partners to plan and execute multi-regional market research events
User Experience Research Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for User Experience Research
List any licenses or certifications required by the position: PMP, SCRUM
Education for User Experience Research
Typically a job would require a certain level of education.
Employers hiring for the user experience research job most commonly would prefer for their future employee to have a relevant degree such as Master's and Bachelor's Degree in Psychology, Design, Human-Computer Interaction, Computer Science, Computer, Cognitive Science, Graduate, Anthropology, Information Science, Sociology
Skills for User Experience Research
Desired skills for user experience research include:
Know the strengths and weaknesses of each
Morae
Prototyping tools are additionally advantageous
User experience research tools and techniques
OvoStudios
Visio
SharePoint
Photoshop
IRise
Basic statistical concepts
Desired experience for user experience research includes:
Liaise and interface with key internal clients to ensure their research requirements are met
Prepare Project Statement of Work and Research Plan Discussion Agreement Forms for projects
Manage research supplier staff on-site during research engagements to ensure project quality, design and analytics are aligned with business objectives and company standards
Handle all quote evaluation, billing and procurement responsibilities for individual projects
Represent research team through attendance and/or presentation of research results in Product Development meeting
Excellent communication skills (both oral and written) with an ability to translate and communicate analytical research findings into concise actionable insights, , ability to tell stories worth listening to, sharing findings and recommendations, influencing and persuading with a clear point of view
User Experience Research Examples
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User Experience Research Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of user experience research. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for user experience research
- Build and evolve an effective team
- Build and maintain effective working relationships with immediate team and those outside of the immediate team that have an effect on the successful completion of our projects
- Establish and assign task objectives from defined strategic goals
- Proactively assess and mitigate risk
- Drive initiatives to increase engagement within the team and successful outcomes
- Oversee the recruitment activities and lab facilities for each of our 5 studio locations
- Visualize team and service metrics for the team, the studio and external stakeholders
- Be the owner of project planning and process
- Manage recruitment initiatives to maintain a healthy database of potential participants
- Manage tools such as Social Media, develop and execute a communication strategy between the UXResearch team and our external resources
Qualifications for user experience research
- Bachelor’s Degree in Business Administration, Marketing or Social Science with Marketing Research focus
- Minimum 5-7+ years of experience in Product Research with experience with all aspects of UX design processes – qualitative and quantitative
- Familiarity with global research tool and methodologies and applicability in non-U.S markets
- Candidate with automotive experience
- Familiarity with behavioral analytics and A/B testing preferred
- 6+ years of project management and team leadership experience
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User Experience Research Job Description
Job Description Example
Our innovative and growing company is looking for an user experience research. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for user experience research
- Conduct user research (empathy interviews, ethnographies and/or contextual inquiries) to develop user personas and complete user process analysis and hierarchical task analysis (HTA)
- Assist in translating requirements, information/interaction designs, and business/user needs into relevant, simple, elegant, and powerful UI Experiences that resonate with users and encourage adoption
- Effectively and intelligently help in the iteration of designs by pinpointing key data points from testing, reviews
- Conduct usability testing of tools and apps
- Work cross-functionally with marketing, design, product management, and engineering to prioritize, plan, and deliver on research initiatives
- Conduct user research (empathy interviews, ethnography and/or contextual inquiries, diary studies, usability testing, ) to influence product and design partners
- Effectively influence the iteration of designs by pinpointing key data points from testing, reviews
- Collaborate with cross-functional teams to develop clear and compelling concepts based on a deep understanding of the University and its processes, products, services and users, to drive toward successful achievement of business objectives
- Actively participate in journey mapping sessions to drive development of powerful conceptual solutions
- Manage multiple projects and adhere to established schedules, ensuring quality standards are met
Qualifications for user experience research
- Proven ability to network successfully across a large number of groups and individuals to build and maintain excellent relationships and communication channels
- Master’s Degree or military experience
- 5 years of experience managing user-centered design methodologies, user centered design and usability
- 5 years of experience with agile usability and agile methodologies
- Bachelor’s Degree in HCI/UX, Social Science, Psychology, Research, or other related field, or equivalent experience
- Extensive experience in generative and evaluative user research within a digital environment
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User Experience Research Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of user experience research. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for user experience research
- End-to-end experience with all aspects of user experience and product research (design, moderation, analysis, reporting)
- Hands on experience with a variety of agile and in-depth methods including interviews, usability studies, lab-based user testing, product concept testing, iterative prototype testing, ethnographic research, surveys, hierarchical task analysis, complete user process analysis, persona and customer user journey development, and more
- Flexible and pragmatic approach to conducting impactful research across the product cycle – ideation, design/development, and launch/validate
- Direct experience conducting research on a variety of devices (desktop, mobile, tablet, connected devices)
- Ability to effectively sell, support, explain and present research methods and findings to designers, engineers, product managers, and others, enabling data-informed decisions
- Reporting research findings and recommendations to project teams and leadership
- Collaboration with IA, Visual Design and Content teams
- Advising team members on applied statistics and study design
- Mentoring, leading, and building a world-class User Research team
- Integrating original research, conducted by your team, with market research, Voice-Of-the-Customer and analytics to inform data-driven recommendations
Qualifications for user experience research
- Experience working on consumer and mobile products
- Experience developing new research methods
- BA/BS in Design
- 2 to 5 years of experience Demonstrated proficiency with modern design tools
- 5+ years of UX professional research experience, retail experience would be ideal
- Deep experience observing users discover, consider, evaluate and shop online and in store
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User Experience Research Job Description
Job Description Example
Our growing company is looking for an user experience research. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for user experience research
- Strategic planning and portfolio management with regard to consumer research questions (work initiated by xPRS) and product-release driven research (ie user testing, usability testing, UAT, surveys)
- Overview and guidance of the research projects & programs managed and executed by your team
- Resource allocation management and workforce planning
- Define research objectives, plan and execute research projects
- Manage all related logistics to successfully execute on in-house, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, contextual inquiries, diary studies, and survey design
- Translate findings into actionable design recommendations and action plans to quickly improve customer experiences
- Work independently in a team environment to develop and deliver embedded software solutions for user experience, mobility service, and vehicle management
- Use analytical tools including learning algorithms and data analytics to derive the subsystem or system behavior insight based on the estimated and measured vehicle behaviors
- Develop features for user experience, fleet management, mobility experiments, and next-generation connected vehicles
- Develop algorithms that can be implemented as embedded software in electronic control units, plug-in devices, and smart phones
Qualifications for user experience research
- Career emphasis on consumer rather than on enterprise
- Nimble and flexible with regards to changing priorities and business needs, and in managing diverse teams and people
- 5+ years user research experience in technology companies
- BA or equivalent in a relevant field
- 3-5 years of experience in project management, user research, research recruiting, and/or customer support
- Strong verbal and written communications skills, both internally and externally across research participants, stakeholders, and vendors
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User Experience Research Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of user experience research. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for user experience research
- In collaboration with the Director, Digital Member Experience you use research methods and analysis to develop User Membership Experience framework
- Help transform complex problems into easy-to-use designs for end users
- Moderate live studies and un-moderated studies
- Design and implement qualitative and quantitative research and data analysis, including interviews, contextual inquiry, Usability Testing, Card Sorting, A/B Testing, Surveys, and Heuristic Evaluations
- Incorporate research and metrics from other sources into your work to deliver actionable recommendations that inform design and business strategy
- Simplify high levels of complexity into actionable items
- Work with business partners (analytics, member insights
- Stay up-to-date with the latest industry news and developments
- Assisting with user testing preparation activities (working with the recruiters to schedule study sessions, setting up the usability lab )
- Communicate results and illustrate suggestions in compelling and creative ways, understandable by a cross-functional and cross-cultural audience
Qualifications for user experience research
- Proven ability to work independently, multitask, plan, and meet deadlines
- Basic knowledge of qualitative and quantitative research methods and tools such as GoToMeeting, Usertesting.com, Qualtrics or Survey Monkey preferred
- Experience in B2B or B2B2C business environment preferred
- Experience in a lean or agile environment helpful, but not required
- Background in anthropology, cognitive science/ engineering, business, marketing, or design
- Sound foundation in qualitative methods(contextual inquiry, narrative tours, and one-on-one interviews)