Transportation Operations Manager Job Description
Transportation operations manager
provides input and recommendations in compliance with DOT (Department of Transportation) regulations and CFR (Code of Federal Regulations) regulations to logistics and manufacturing for development and improvement to new and existing transport hardware.
Transportation Operations Manager Duties & Responsibilities
To write an effective transportation operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included transportation operations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Develop a best-in-class team and workplace culture and effectively manage performance and talent development
Manage the Marguerite shuttle system’s day to day operations, ensuring service level requirements are being met
Analyze system effectiveness and efficiency, and develop service requirements as needed
Administer and enforce the terms and conditions of the Marguerite service contracts
Manage comprehensive reviews of the Marguerite system and assist in the preparation of the annual capital plan for transit improvements
Manage and maintain the Marguerite Transportation Management System (TMS) ensuring data accuracy, providing detailed reports including the annual Cordon Count Credit report, updating the system as necessary
In collaboration with the Associate Director of P&TS and Procurement, provide input to negotiations regarding Marguerite shuttle service contracts
Provide input regarding plans for new buildings and major capital projects
Respond to the more complex inquiries and complaints about transit issues
Generate financial statements and reports to monitor the budget
Transportation Operations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Transportation Operations Manager
List any licenses or certifications required by the position: WAAS, FAA, NAS, PMP, EIT, AICP, PE, D.O.T, APICS
Education for Transportation Operations Manager
Typically a job would require a certain level of education.
Employers hiring for the transportation operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Supply Chain Management, Engineering, Education, Management, Business/Administration, MBA, Environmental Sciences, Civil Engineering, Mathematics/Science
Skills for Transportation Operations Manager
Desired skills for transportation operations manager include:
DOT and Federal Motor Carrier Safety Regulations along with Transportation Logistics
Distribution shipping practices
Seasonality of our
Basic patient transport concepts
Infection control practices
Proper body mechanics
Microsoft Office
Applications and legal requirements
Coca Cola contract terms
Culture
Desired experience for transportation operations manager includes:
Provide budget forecasts and projections
Manage the Lead Transportation Operations Representatives, Transportation Operations Representative, Transportation Operations Account Coordinator assisting with more complex projects
Collaborate with the Publications and Web Coordinator to prepare and update a variety of publications, such as the Marguerite Shuttle schedules and charter service marketing materials
Perform routine supervisory duties for Lead Transportation Operations Representative, Transportation Operations Representative and Transportation Operations Account Coordinator, such as performance reviews, guidance and mentoring
Perform other duties in the areas of transit, charter services as required and consistent with this classification
Establish and ensure the unit’s performance goals/targets are met
Transportation Operations Manager Examples
1
Transportation Operations Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of transportation operations manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for transportation operations manager
- Manage the day to day operations of tour bus program
- Ensure accuracy of tour bus protocol reports including but not limited to monthly/yearly revenue, statistical analysis, trends, future revenue forecasting, cancellation statistics
- Producing utilization and operations reports on Marguerite and coordinating implementation of changes to the campus transportation system
- Regularly reviewing the condition of charter and operations vendors and related services and coordinating remedial action when deficiencies are found
- Providing customer information in addition to other tasks in the field associated with routine operation of campus transportation
- Data analysis of Marguerite system
- Understand Bay Area transportation options available to charter and Marguerite clients to enhance each transportation experience
- Management of Big 5 Transportation (Parents Weekend, Admit Weekend, Commencement, New Student Orientation and Reunion Homecoming)
- Oversight of Marguerite schedule
- Train Transportation Operations team members on charter services, Marguerite campus shuttle program and tour bus protocols
Qualifications for transportation operations manager
- Oversee P&TS’ vehicle maintenance program through Fleet Garage
- Oversee Marguerite vehicle registration through Fleet Garage
- Oversee Charter Services analysis
- Oversee Marguerite contractor maps of bus stop changes/additions/removals
- Oversee building/maintenance/placement/removal/tracking of temporary Marguerite bus stops
- Oversee Bus advertisement Program on Marguerite vehicles
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Transportation Operations Manager Job Description
Job Description Example
Our growing company is hiring for a transportation operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for transportation operations manager
- Cross-functional work with the Supply Chain, FCs and the Retail organizations to determine future demand for Transportation resources
- Act as a key transportation operations leader
- Manage staff, including hiring, training, coaching, performance management
- Ensure maximum productivity and route management systems for commercial, roll-off and residential routes and establish productivity goals where needed
- Ensuring continuous review and improvements of operational processes to ensure accuracy and compliance
- Developing personnel to ensure appropriate back up/successors in all key positions
- Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management
- Deliver upon contract service level agreements, expectations and value proposition
- Provide effective solutions for Client through extensive knowledgeable on relevant modes of transportation (Air, Ocean, Small Parcel, International, Expedited, LTL, Truckload, Partial, Flatbed, Intermodal )
- Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity
Qualifications for transportation operations manager
- Experience managing security technology research, engineering, development and test and evaluation programs and projects
- Interest in long-term career development through assignments in multiple FCs aross the nation
- 4+ years of experience in transportation and home delivery operations, with a proven track record of managing day to day home delivery operations and performance
- Experience in supply chain management concepts - forecasting, planning, optimization, fulfillment and logistics - gained through work experience or graduate level education
- The role requires effective communication with senior management with colleagues from computer science, operations research, and business backgrounds, including executive level decision makers
- A completed Bachelor’s Degree from an accredited university in operations, engineering, or administration
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Transportation Operations Manager Job Description
Job Description Example
Our company is growing rapidly and is looking for a transportation operations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for transportation operations manager
- Create and manage reporting for Clients and Carriers
- Conduct market research to proactively communicate industry trends that will impact a Client’s business
- Evangelize and ensure departmental Standards are adopted within the account team
- Managing a team that works to resolve network problems/cases in a timely way with high quality
- Develop performance metrics for the entire team to drive the right behavior and business results
- Must be able to quickly understand the business impact of the trends and make decisions based on available data
- Support cross-functional projects that are being rolled out across the network and ensure the line haul operations are geared to support for a successful launch and operation
- Query and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus – this ability will be developed over time for a candidate who is fundamentally strong analytically
- Conceptualize, develop and understand performance metrics to assist with measuring the effectiveness of our operations and drive business results
- Work cross functionally to create and sustain urgency to correct operational defects and systematically escalate problems or variances to relevant owners and teams and follow through on the resolutions to ensure that they are delivered
Qualifications for transportation operations manager
- Graduate degree in business administration, engineering, logistics, or other supply chain related field preferred
- Decision Making/ Problem Solving- Proactively gathers the right data from appropriate sources, probes/considers all of the facts, takes into account other perspectives
- Keen business acumen coupled with strong business development experience
- Solid technical skills in one of the practice areas of transportation – highways, bridges, transportation planning developed within a professional services environment, ideally with consulting engineering experience
- Outstanding interpersonal and relationship building skills with a dedication to developing lasting client partnerships (internally and externally)
- Maximizing employee engagement through fostering an inclusive and supportive team environment, implementing and supporting company-wide HR programs and initiatives as required
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Transportation Operations Manager Job Description
Job Description Example
Our growing company is hiring for a transportation operations manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for transportation operations manager
- Support Contract management and contract compliance for existing and new routes/carriers
- Responsible for training managers and that they are directing daily operations as expected
- Analyze data/trends to explain cost drivers and provide commentary as to performance vs
- Interacts with Distribution Center Managers, Supervisors, and company personnel to provide transportation service to meet our corporate goals, solve issues, and create a team concept in daily activities
- Lead, direct, and manage fleet operations staff
- Establish and sustain that we recruit, hire, train, develop and retain quality associates
- As schedules are released, working closely with the Director of Remote Operations to ensure units, engineers, and drivers are scheduled appropriately
- Adapting plans according to changes in production plans
- Reporting basic financials including labor, travel, and expenses as it pertains to assigned events
- Keeping updated driver logs and schedules in accordance with Department of Transportation rules
Qualifications for transportation operations manager
- Advanced user of MS Excel and PowerPoint
- College degree (Industrial Engineering, Operations Management, Business Administration) or equivalent experience
- 10+ years experience in large distribution center or manufacturing environment preferred
- Management experience in high volume, growth-oriented organization
- 10+ years of experience in the transportation industry working with LTL/FTL carriers
- 3+ years of experience analyzing cost/benefit of proposed projects and project/ program management
5
Transportation Operations Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of transportation operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for transportation operations manager
- Continually addjut and optimize service programs and schedules to improve efficiency, employee adoption and effectiveness, while providing a high level of customer service
- Responsible for preparing and managing operational budgets and setting the strategy for cost optimization
- Identify, develop and maintain technology solutions to improve user experience, program efficiency and data collection
- Oversee, and where appropriate investigate and respond, to customer service inquiries, suggestions, complaints in a prompt and responsive and professional manner
- Responsible for scaling the service programs to keep pace with company growth
- Provide hands-on leadership and guidance to a growing team
- Develop and manage program performance and budget metrics, and tracking to continually optimize the efficiency all programs
- Manages LTL, TL, and Intermodal daily performance through the regional consolidation center
- Creates and manages carrier performance metrics and is accountable for meeting service goals into and out of the regional consolidation center
- Identifies and implements processes with Inventory Management, Operations, and other inbound supply chain stakeholders
Qualifications for transportation operations manager
- Demonstrated negotiation skills and management of third-party vendors/carriers
- Understanding current logistical solutions and developing new products
- Knowledge of TMS
- Experience in a position involving operations, customer service, community relations, health and safety, financial, and human resources function, experience as a supervisor or manager
- Must be able to identify problems and resolve in a timely manner
- Collaboration & Influencing - effectively works with peers, partners and others