Telemarketer Job Description
Telemarketer
provides knowledge of products and marketing strategies to diversified customer base.
Telemarketer Duties & Responsibilities
To write an effective telemarketer job description, begin by listing detailed duties, responsibilities and expectations. We have included telemarketer job description templates that you can modify and use.
Sample responsibilities for this position include:
Ensure the data integrity in DHL systems for recording the updated customer historical information
Sell packages or book day drives appointments to a prospect listing provided by the company
Hands-on PC skills
You will identify new revenue generating opportunities within customer portfolio
As part of the campaign team other duties will include other elements of the marketing mix
Making calls to potential clients
Filing, and other clerical duties
Provide department support in a friendly, efficient and organized manner
Advancement potential
Maintain record of client contact information
Telemarketer Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Telemarketer
Typically a job would require a certain level of education.
Employers hiring for the telemarketer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, Education, Business, General Education, Finance, Communications, International Education, Business/Management, Associates, Engineering
Skills for Telemarketer
Desired skills for telemarketer include:
Company resorts
Programs
Systems
Microsoft Excel and Word
Commercial internet
Video and data and telephone products and services
Microsoft Excel
Products being sold
Ability to learn new systems quickly
Salesforce.com
Desired experience for telemarketer includes:
Able to communicate in a clear and effective manner
A proactive and resourceful individual who is also Internet and social media savvy
Able to multi-task and to work with minimal supervision
At least one year in current position and must meet all performance requirement in current post
At least 6 months to 1 year previous experience in sales or telemarketing is a plus
People with over 1 year telephone sales experience preferred, and fresh graduates interested in market expansion are welcome· Good language skill in both written and verbal English, level 6 of CET is a plus· Familiar with MS Office· Positive and have passion for sales, a good listener to handle rejections · Sense of responsibility, good interpersonal and negotiation skills· Able to work in dynamic environment and willing to take challenges
Telemarketer Examples
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Telemarketer Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of telemarketer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telemarketer
- Inform prospects of promotions, company mission, and relevant company information
- Confirm location and schedule firm appointment with local loan officer
- Coordinate customer handoff to available loan officers
- Set follow up schedule with leads that require additional nurturing
- Make retention calls to existing portfolio of borrowers
- Set proper customer expectations ensure a positive customer experience
- PREFERRED QUALIFICATIONS AND EXPERIENCE
- Ideally at least 1 year in Call Center environment
- Excellent ability to overcome objections
- Must be self-motivated and have an ability to work independently in a team setting
Qualifications for telemarketer
- Has good listening skills and is able to display patience and empathy when dealing with customers
- Experience working in a similar environment making business to business calls
- Experience in Telemarketing is preferred
- Flexible on working hours, as might be required to work slightly out of the normal office working hours
- Possess persuasive skills and eagerness to achieve given targets
- Demonstrated willingness to participate in growing market share through personal community involvement
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Telemarketer Job Description
Job Description Example
Our company is searching for experienced candidates for the position of telemarketer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for telemarketer
- Qualify all internal and external lead sources in order to pass leads to the appropriate sales resource
- Build and maintain strong vendor-client relationships through researching companies, directories, external lead generation organisations
- Contact companies and individuals currently not holding an account, confirm customer details and identify traffic profiles thereby assessing quantity and quality of future business
- Coordinate with all sales channels, customer service and marketing functions for lead management
- Maximise on all opportunities to secure new business by providing account facilities to customers through the lead qualification process
- Raise relevant paperwork for the main customer database ensuring customer information is available throughout the organisation
- Ensure that lead originators are acknowledged and provided with feedback on the outcome of the lead
- Complete activity reports to measure individual/department effectiveness
- Liaise with other departments to ensure delivery of service commitment to multi channel customers
- Adhere to regional standards and agreed procedures and processes
Qualifications for telemarketer
- Interest in working a part-time schedule - flexible hours
- We need a casual Telesales Advertising Consultant for our Forward Selling Revenue Department based at Ormiston
- Previous experience would be an advantage
- A dependable results driven team player with a professional telephone manner is a must
- The desire to exceed targets while working autonomously and smartly will provide opportunity for further reward
- Attention to detail and efficient work manner required
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Telemarketer Job Description
Job Description Example
Our growing company is hiring for a telemarketer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for telemarketer
- Incumbent has no direct report and authority over country line and functional personnel
- Call into elementary and secondary schools and access school websites to update contact names in select school boards in Ontario
- Work in collaboration with the Connected Sales Reps who will prioritize your outreach and provide the school contact information
- Minimum 30 calls a day following up on agreed campaigns
- Setting appointments by telephone - cold calls and warm calls using a script
- Maintaining and updating a CRM
- Developing a pipeline of sales opportunities through cold calling
- Passed in the IIQE Paper 1, 2 & 3
- Minimum 2-3 years sales experience preferably in telemarketing
- Self-motivated, aggressive, result-oriented
Qualifications for telemarketer
- Minimum of 1 year work experience in mortgage loan industry preferred
- Sales, Marketing and/or customer service experience is a plus
- Timeshare knowledge/experience is a plus
- Able to work day, evening, and weekend shifts
- Work effectively with people and operate as a team player
- Layout application experience
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Telemarketer Job Description
Job Description Example
Our company is hiring for a telemarketer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for telemarketer
- Good command of written and spoken Cantonese and preferably English
- Prospects, identifies, qualifies and cultivates sales opportunities generated from Marketing and Business Intelligence initiatives (events, webinars, website hits, purchased lists etc)
- The successful candidate will receive an attractive base salary and generous commission scheme
- Cold calling and identifying new business development opportunities
- Achieving KPI targets by upselling, following up with customers to assure satisfaction after sales
- High volume, transactional and fast paced telesales
- Database management and creating call or target lists
- Developing or altering scripts to achieve sale conversion ratios and KPI’s
- Will conduct business reviews with department cosmetic manager
- Will review promotions, launches and marketing activities
Qualifications for telemarketer
- Able to speak and write fluent English (mandatory) and Mandarin or Bahasa Malaysia
- Experience in a sales related environment
- Experience as a Telemarketer is preferred
- Former experience in telemarketing or sales is a big plus
- Organizational and communication skills, bubbly personality
- Strong interest in cultural exchange travels, a personal experience is a big plus
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Telemarketer Job Description
Job Description Example
Our company is searching for experienced candidates for the position of telemarketer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telemarketer
- Contacting new and existing Auto and Home customers in order to transfer to licensed sales agents who will close the sale
- Some inbound calls required in order to support heavy volume overflow
- Interfacing with Sales Department when transferring calls made to new and existing customers
- Makes outgoing customer calls or cold calls in order to sell services and gather clientele to company luncheons
- Answers questions about product specifications and pricing
- Accurately and efficiently enters customer information into company databases for mailing and billing purposes
- Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
- Contacts customers in response to correspondence or feedback
- Other tasks requested by management relative to follow-ups with customers, data entry and more
- Cold telephone calls to potential clients to book a portfolio/financial plan review with an Investment Advisor
Qualifications for telemarketer
- Goal-oriented, reliable and enthusiasm for your work
- Free up to 20 hours/week
- Working hours may require evening and/or Saturday availabilities
- At least 3 years of experience in sales, industry experience in eCommerce or logistics industries will be advantageous
- Strong communication skills, especially over the phone
- Proven record of delivering customer focused strategic plans with clear revenue goals