Technology Associate Job Description
Technology Associate Duties & Responsibilities
To write an effective technology associate job description, begin by listing detailed duties, responsibilities and expectations. We have included technology associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Technology Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technology Associate
List any licenses or certifications required by the position: CCSP, CISA, CISSP, CPA, HP, CCA, CCNA, SPBN, SPD, APC
Education for Technology Associate
Typically a job would require a certain level of education.
Employers hiring for the technology associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Information Technology, Technology, Information Systems, Engineering, Business, Management, Computer Engineering, Education, Technical
Skills for Technology Associate
Desired skills for technology associate include:
Desired experience for technology associate includes:
Technology Associate Examples
Technology Associate Job Description
- Responding to Help Desk tickets
- Ensuring timely completion of Help Desk tickets
- Providing technical support to faculty, administrators, & staff
- Troubleshooting issues with printers/copiers, SmartBoards, and document cameras
- Creating new user accounts
- Identifying solutions to resolve problems and improve efficiency
- Maintenance & optimization of network infrastructure
- Review and testing of hardware / software configuration prior to installation
- Deployment of software & hardware
- Creation & maintenance of documentation
- Conduct research on companies, investment trends, and technology trends as directed by senior personnel
- Assist with the collection, cleaning, and organization of data on venture backed financings and financial performance, and assist with analysis and interpretation
- Assist with the preparation of pitch and research decks for various purposes
- Prepare research and interview call notes for current valuation engagements to assist senior personnel
- Analyze public companies and M&A transactions for use in valuation analyses
- Manage daily monitoring, communications and reporting to your clients on industry developments, the results you are securing, progress against objectives/plans/tactics/competitors
Technology Associate Job Description
- Know and communicate all services and promotions offered within the store and Unified Commerce Community
- Support to the other Technology Services team members and Community to work towards solving technical issues implement corresponding solutions
- Build creative & compelling use-cases on how internal R&D units and business groups in Sony could leverage on start-ups’ platforms & solutions
- Assist in preparing materials to raise the awareness of Sony’s top executives about mega trends and disruptive innovations
- Facilitating new employee onboarding (hardware setup, the creation of user accounts, training)
- Actively be part of a team that meets specified customer service metrics and service level standards, measured by staff surveys, tech ticket system, ensuring a remarkable level of customer service is provided
- Collect and track process trend data and monitor process trends
- Through the use of market research, due diligence work, technology research, and on-line research the incumbent is responsible for evaluating technologies in terms of science, market, regulatory pathways and potential for commercialization
- Assist in the administration, monitoring and compliance of license agreements
- Manage activities associated with The Office of Technology Licensing and Industry Relations outreach including the identification of potential commercialization clients and companies interested in participating in appropriate events, such as the Life Sciences Summit, Fundamentals, and Bootcamp
- Financial knowledge a strong plus
- Industry certifications such as CISA, CISM and CISSP
- A broad understanding of information security technologies and concepts
- Undergraduate degree in Computer Science, Electrical Engineering, Material Sciences, Telecommunications or Physics preferred
- Critical mindset able to quickly understand emerging technologies and synthesize a large volume of information and share such info in a compelling and engaging way for multiple layers in the organization
- Ability to work efficiently on multiple projects simultaneously
Technology Associate Job Description
- Have knowledge of all digital tools to enhance customer demo experience
- Provide management with relevant sales information, action stock level concerns and product problems and follow up with Home Office as required
- Identify and communicate suggestions for improvements in all areas of the business
- Provide coverage and assistance in all areas of the store where business needs require and as training supports
- Understand and adhere to all privacy and information management policies and procedures
- Properly secure all company assets and physical inventory
- Ensure a complete understanding of all company policies and procedures related to this position as outlined in the training checklist
- Check all sources of communication for information and follow company direction
- Be responsible for the safe and proper use of all store equipment and accountable to inform management of any maintenance issues
- Maintain a safe working environment and follow all company protocols for safety
- Working within a front-office environment, having interacted directly with Traders would be a distinct advantage
- Have a good command for programming languages Java, Python or Scala
- High degree of motivation, commitment, ability to work independently in a team environment
- Understanding and experience in data modeling, and data APIs
- Must be willing to travel and spend periods of time on-site
- Supports program changes from supplied specifications, and/or third-party software integration activities, using agreed standards and tools
Technology Associate Job Description
- Build python scripts for application tooling and Geneos monitoring Working with the development team to automate manual support processes
- Liaise with IS compliance team to respond to internal and external audit requests
- Knowledge and experience with IAM controls and PRSA process
- Prepares materials (reports, presentations, spreadsheets, etc) on information security to help develop scenarios, response procedures, and to enable informed decision making
- Report directly to Tech Lead (Ops) to understand where additional support is needed based on support requests
- Rollout of new equipment on ad-hoc basic
- Manage region inventory room, ordering, and tracking
- A core member of an Agile engineering team driving User story analysis & elaboration, design and development of software applications, testing and build automation tools
- Leading, coaching and mentoring Engineering resources to ensure quality delivery and the adoption of best practice
- Participates with the product engineering and delivery & integration teams via Retrospectives/Post-Implementation Reviews to ensure quality standards are adhered to during development and implementation
- The candidate should exhibit a flexible attitude and dynamic approach to supporting applications/users undertaking development projects
- ALL Blue Box Leadership Competencies are important to the role
- Minimum of an Associate’s Degree in related field required
- Prior experience working directly providing customer service support in a technology help desk or desktop support role that involves troubleshooting technical issues by logic, reason, established processes, and escalation steps
- Experience in a school, education, or other nonprofit setting a plus
- Working knowledge of Windows & Mac installation, configuration & support
Technology Associate Job Description
- Conducting industry and company due diligence
- Creating and reviewing marketing materials
- Creating and reviewing pitch/presentation materials
- Assisting business development efforts
- Interfaces with Sr
- Interacts directly with business clients
- Collect and define business requirements in cooperation and in association with the business area
- Understand the business flows, interview end users and write business requirements documents
- Challenge the requirements where needed, explain these requirements to the functional analysts and quality assurance / development teams
- Run workshops, facilitate stakeholder engagement and build relationships and purposeful networks working collaboratively using a wide range of tools
- Ability to troubleshoot printers, copiers, projectors, and general classroom A/V equipment
- BS/BA in either biological or chemical science or engineering or equivalent technical discipline
- Minimum of 2 years of experience in a Help Desk capacity required
- Continual reading of trade publications in order to maintain technology skills will also be required
- Team player, adaptable, flexible, personable and able to handle multiple simultaneous projects
- Ability to work nights & weekends remotely, as needed and occasionally, required