Technician, Network Job Description
Technician, Network Duties & Responsibilities
To write an effective technician, network job description, begin by listing detailed duties, responsibilities and expectations. We have included technician, network job description templates that you can modify and use.
Sample responsibilities for this position include:
Technician, Network Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technician, Network
List any licenses or certifications required by the position: CCNA, AS/BS, F5, CCENT, NET, IDS, AMAG, CCURE, CISCO, ITIL
Education for Technician, Network
Typically a job would require a certain level of education.
Employers hiring for the technician, network job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Technical, Computer Science, Education, Associates, Technology, Information Technology, Electronics, Telecommunications, Networking, Information Systems
Skills for Technician, Network
Desired skills for technician, network include:
Desired experience for technician, network includes:
Technician, Network Examples
Technician, Network Job Description
- Accurately maintain site equipment inventory using Life Cycle Asset Manager (LCAM)
- Accurately and punctually submitting weekly timesheets of hours and activities worked using Advantex SS9 Dispatch system
- Retrieve and work scheduled maintenance work through Advantex SS9 Dispatch system
- Maintain housekeeping on all assigned areas/sites
- Perform routine maintenance on various equipment including alarming, generators, IP, switch, transport, and DC plants through Advantex SS9 Dispatch system
- Work with vendors and supervise work on site environmental support systems
- Retrieve and work provisioning orders through Advantex SS9 Dispatch system
- Comprehensive understanding of overall provisioning and circuit design while utilizing Logical Inventory Management Systems (LIMS)
- Construct, install, and test DS3 (coax) cross-connects
- Install and test optical jumpers
- Basic IP Knowledge
- Knowledge of server operating systems (ex
- Understanding TCP/IP protocol suite
- Bachelor’s degree in Information Systems Technology, Computer Science, Engineering, or related field
- Must have at least six years of related network design/administration experience
- The engineer is responsible for designing, installing, maintaining, and supporting LAN and WAN infrastructure
Technician, Network Job Description
- Perform onsite customer support as required
- Maintain accurate documentation for network elements, administrative submissions in a timely manner up to date logs of network activities in the applicable databases
- Provide phone support to users in the areas of e-mail, directories, standard Windows desktop applications, chat, and applications
- Participate in the research and evaluation of emerging network and content delivery technology, and industry and market trends to assist in project development and prioritization
- Operational oversight of new and existing networking/content delivery solutions
- Develop and implement automated tests and validation to enforce security standards
- Lead implementation efforts for networking/security projects and resolutions resulting from internal and external business requirements
- Act as second-level operations escalation support
- Communicate technical information to a non-technical audience and non-technical information to a technical audience in a cross-site and cross-functional setting
- May coordinate vendor-related activity
- Good knowledge of Cisco and Juniper hardware and software
- Post-secondary degree/diploma in Electronics Engineering, or other communications based diploma, or equivalent experience in the Telecommunications field
- Provides network engineering operational support and development for a broad range of network systems and environment, including the full system engineering lifecycle, and requirements analysis (configure, test, evaluation, maintenance, integration, and installation)
- The engineer shall focus on network and security technologies operational support and projects that impact cross-functional aspects of the enterprise
- This position also shall require the evaluation, recommendation, and implementation of current and emerging networking security technologies, products, and services
- Utilize network monitoring software tool during maintenance windows to ensure that all monitored network
Technician, Network Job Description
- Run diagnostic test programs, analyze defects and/or test various types of telephone switching equipment (5ESS, Electronic Data Switching, etc), uses various types of testing devices, volt-ohm meters, spectrum analyzer, digital communications, data analyzers
- Plans Network equipment installations by reviewing service requests, plans, manuals and technical guides
- Orders and gathers equipment, supplies and tools required to complete service tickets
- Establishes and troubleshoots data network connections in conjunction with a separate Facilities team
- Enables and tests remote monitoring sensors and ensures their interoperability with the centralized network management and monitoring applications
- Maintains on-hand stock and supplies ticketing information and receipts for replenishment while maintaining a clean and safe work environment
- Performs a variety of network and telecommunication device configuration and connectivity tasks
- Executes procedures and coordinates corrective action to optimize network telecommunications performance
- Implements the standard configuration software loads for all network devices
- Uses remote management software tools to maintain and update configuration, protocol and user/system files
- At least six (6) months of experience within the last five years installing, maintaining/repairing, and testing residential/small business telecommunication service, both POTS, DSL, cable repair and high-cap services
- At least six (6) months of experience within the last five years splicing copper and/or fiber in an underground, aerial, or buried environment
- Basic knowledge of SONET/DWDM equipment and services
- At least one Cisco and Juniper certification (CCNA, CCNP, JNCIA or JNCIS)
- Complete work orders for moves, adds, changes (MAC) and deletions, and repairs in product lines
- Ability to climb and work at elevations (e.g., from ladders, poles, climbers and lift trucks) exceeding 18 feet
Technician, Network Job Description
- Carry out infrastructure maintenance tasks such as backup and DR drill procedures
- Working on Global IT projects and initiatives
- Occasionally working on a weekend to perform network maintenance
- Coordinate troubleshooting activities with technicians and other departments to resolve network related issues
- Microwave and Transmission experience is required
- Test hand-offs, RSSI, transmit level on mobiles, dropped calls and investigate any changes, perform Inbuilding walk testing and investigate/isolate UL RSSI interference
- Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6, Category 6A and Fiber Optic Structured Cable Distribution Systems
- Must be able to lift on a continual and daily basis 25-50lbs
- Once a week must be able to (in tandem with 2 other people) move, push and lift onto heavy moving equipment (UPS battery packs of 130 pounds apiece)
- Will be working for long periods of time so must be on their feet and constantly moving
- Solid written/verbal communication, organizational and troubleshooting skills
- Prefer at least 6 months of experience within the last five years with GPON/HSI/Access Line installation and repair
- Able to have flexible schedule
- 3-5 years network tech experience preferable
- Proactively monitor alarm conditions on the network to identify and localize service disruptions and loss of redundancy situations
- Analyze symptoms for accurate isolation of customer and network problems with the assistance of more senior technicians
Technician, Network Job Description
- Keep up to date records of contact with primary and secondary service and supply vendors
- Maintain current emergency contact numbers and make them available on a quarterly basis to members of the department
- Document actions to resolve problems in Help Desk call database and update end-users on status of problems in a timely manner
- Initiate and maintain in-house technical documentation
- Assist staff and Director of Information Systems during emergency situations
- Assist staff in Telecommunications as needed
- Assist with the upgrade of hardware and software
- Relocate end-user computers and peripheral hardware, participate in the execution of large deployment projects and/or departmental moves
- Working on a team of engineers responsible for enterprise networks and services, apply high level of knowledge and experience regarding IPSEC, Security, VPNs, Firewalls, certificates and routing issues become the team’s SME for IPSEC and Security
- Provide 24x7x365 security administration for all encryption endpoints
- Experience using Sysprep and building/deploying custom images in a Windows environment using Microsoft Deployment or other imaging software (Acronis, Windows Deployment, SCCM )
- Dispatch field resources or vendors to appropriate network site locations
- Effectively multi-task while maintaining composure in stressful and demanding work environment.- Exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations
- When working aloft, employee’s weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer
- Microwave and Transmission experience a must
- Ability to work alone on critical problems