Technical Administrator Job Description
Technical Administrator Duties & Responsibilities
To write an effective technical administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included technical administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Technical Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Administrator
List any licenses or certifications required by the position: DOD, ITIL, IAT, FULL, NI, CISSP, IAM, RMF, V3, PMP
Education for Technical Administrator
Typically a job would require a certain level of education.
Employers hiring for the technical administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Education, Engineering, Information Technology, Business, Computer, Information Systems, Management, Associates
Skills for Technical Administrator
Desired skills for technical administrator include:
Desired experience for technical administrator includes:
Technical Administrator Examples
Technical Administrator Job Description
- Create and maintain guidelines and documentation pertaining to backup environment setup and configurations of software, hardware and /or in-house applications
- Research, evaluate, and recommend solutions within the designated environments in order to improve performance and efficiency
- Support and comply with policies and procedures including, Change Control, project management methodology, and SOX controls ensuring 100% compliance
- Create and maintain knowledge base articles to allow successful support and troubleshooting of the backup infrastructure
- Ensure Disaster Recovery and Data Retention requirements are maintained as defined by applications Service Level Agreements and Support Tiers
- Notify faulty hardware to technical colleagues so they can take appropriate action
- Identifies Order Tier
- Enters Data/Order/Items into Business System
- Analyzes, qualifies, and completes Change Order Requests for Tier 0 and 1 orders
- Attends emergency/kick-off meetings with other functional groups
- Ensure all project work meets each client’s goals while successfully delivering within a defined schedule and budget
- 5+ years CMOD implementation and system administration experience
- Multiplatform and zOS CMOD experience preferred
- Experience with ECM products and integration to third party systems
- Knowledge of standard messing formats – XML, JSON, SOAP
- Advanced interpersonal skills to effectively interface with department heads, University, Hospital and Health System personnel, vendors, consultants
Technical Administrator Job Description
- Determines appropriate supplier, locations, factory to shorten lead time for quotes, orders
- Coordinates with the supplier/factory/other support group to obtain/identify specific lead time of a product not readily available on the system (may be a custom item with no standard lead time)
- Calculates Freight and packing cost based on payment terms and customer delivery address
- Collates prices from system or price book
- Coordinates with the supplier/factory/other support group to obtain product and service pricing
- Escalates commercial inquiries to factory /
- Escalates pricing issues to appropriate support group
- Validates and calculates pricing using system tools
- Populates the price in the quoting tool upon receipt from suppliers
- Verifies and applies pricing based on project agreement
- Must have CCTV system administrative background in setup, operation, and integration of CCTV systems and expertise in software and hardware of analog and digital video cameras, network storage, archive, and set up and integration of assessment systems which use correlation of video assessment and alarms with intrusion detection system (IDS) and access control system (ACS) alarms
- Must be familiar with Government regulations, secure networks, and characteristics and limitations of video assessment systems
- Management experience of technical personnel and technical functions of video assessment systems
- Experience and skills to assist senior managers in the general management of program installation activities
- Must obtain and be able to maintain a Secret clearance
- Complex security systems experience
Technical Administrator Job Description
- Troubleshoots software and hardware problems (e.g., setting up e-mail, usernames, and passwords
- Ensure smooth and seamless integration between marketing automation systems such as CVent and Pardot with Salesforce.com other Enterprise applications
- Knowledge and experience of a broad range of popular Marketing tools
- Able to lead projects and direct resources in a fast-paced environment
- Knowledge of KVM Virtualization in a redundant environment
- Able to support Tomcat applications and Apache web server configurations
- Familiarity with Zimbra, Asterisk, Zabbix, and other leading open source Linux applications
- Red Hat Certified Engineer or equivalent Linux certification preferred
- Basic Database and Networking knowledge
- To update and control all databases used within the Service Department
- Code Collaborator – Create new accounts
- ShareCenter – Request user access
- SharePoint – Manager folder permissions, web pages, and workflows
- Windows Network Group management
- Expert knowledge and skills supporting Web Services and XML
- 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred)
Technical Administrator Job Description
- Have relevant Project Management experience, preferably in an OH environment
- Have presentation and influencing skills
- Have proven experience of management of OH & W within a multi-disciplinary work environment
- To manage, coordinate and document the distribution/printing of all technical details including site drawings, standard details and specifications
- Managing the commissioning of key consultant appointments for all sites
- Manage purchase orders for consultants, invoice logging/signing off, maintaining fee schedule and manage queries and amendments to ensure the smooth running of the technical procurement process for every site
- Liaise with Local Councils regarding street naming and numbering
- Manage registration of plots with NHBC
- Maintain and update user register on the NHBC Portal
- To gather and collate Corporate Responsibility information from different departments within the company, populate the applicable spreadsheets and submit to Group on a quarterly basis as required
- Experience creating positive working relationships with customers and application end users
- Experience with hardware blades and Storage Area Networks (SAN)
- Bachelor’s degree OR - 3+ years of Public Safety Applications knowledge working within an Emergency 911-Center and experience in installation/configuration of Computer Aided Dispatch (CAD) Records Management (RMS) and Mobile Data systems applications for Public Safety
- Support responds to second level user request and incident tickets requiring application level intervention
- These applications are targeted for emerging agile development technologies used by software developers at client IT
- The Development Tools team is responsible for supporting and providing application development, upgrades, and integration between multiple development tools and software applications
Technical Administrator Job Description
- Ensure that all data in the Technical Department is archived at the correct time and provide a maintenance system for retrieval, also to ensure each Technical Manager conforms with the department’s data storage and system requirements
- To constantly review Technical Department practices and procedures, to innovate and design improved systems and ensure smooth implementation to ensure maximum efficiency is maintained
- To perform general secretarial duties for both the Technical Department and Head of Technical
- Assist in the management of the Technical Team’s diaries and arrange meetings
- Provide team support across a wide range of tasks and department requirements
- Undertake any other reasonable duties as designated by the line manager
- Update Board Reports
- Quality - To follow best working practices
- Perform tasks related to the provisioning, maintenance and archiving of user and course information, and other scheduled activities relating the end user experience
- Gather and collate data from the test failures, with the shift Test Production Leader and lineside teams
- BA or BS in a technical or engineering field
- 3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred
- Looking for Developer / Business Analyst for uBuild, java build process (Ant, Gradle, and Maven) and necessary integrations (GitHub, Rally, Docker, Slack, Jenkins, JIRA, Nexus, SonarQube)
- Manage lifecycle of development tools
- Create installation scripts and/or work with AIC packaging team to create SMS package for open source tools/components/plugins, provide instructions on how to download and install from TM tool
- Systems management, continuous integration/deployment (Jenkins), Java, bug tracking (JIRA), source code management, understanding of software packaging and distribution Strong analytical and problem solving skills