Tech-Level Job Description
Tech-level
provides phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract.
Tech-Level Duties & Responsibilities
To write an effective tech-level job description, begin by listing detailed duties, responsibilities and expectations. We have included tech-level job description templates that you can modify and use.
Sample responsibilities for this position include:
Uses 3D Computer Aided Design (CAD) tools to develop and maintain mechanical/structural engineering products, environments and trade studies
Performs mechanic duties including but not limited to mechanical, pneumatic, hydraulic, trouble shooting and repair of production machines
Support the Snyder Plant Mechanical Integrity program
Diagnose and repair Electrical
Position is a support role requiring candidate to follow generally defined procedures to assist the Laboratory
Prepare design layouts and modifies existing designs to satisfy customer requirements
Assist with the use of 3D laser scanning equipment used for creating as-built and models of large structures and platforms
Contributes to the integration of engineering models across company and NASA SLS customers to provide end-products
Effectively troubleshoot equipment
Monitor equipment and make adjustment in order to meet specifications
Tech-Level Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Tech-Level
List any licenses or certifications required by the position: EPA, ASE, JSTD, IPC, G.E.D, HVAC
Education for Tech-Level
Typically a job would require a certain level of education.
Employers hiring for the tech-level job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in General Education, Technical, Computer, Associates, English, Health, Patient Care, Health Care, Education, Computer Science
Skills for Tech-Level
Desired skills for tech-level include:
Computer components and configuration of various types of computers
Client's internal systems
SAP
CDW’s internal systems
Trade experience
Various types of equipment in maintenance
National Electric Codes
Client's internal system
Mechanical
Microsoft Office applications
Desired experience for tech-level includes:
Basic troubleshooting and diagnostic abilities
Must have a valid driver’s license and ability to obtain a CDL
Prefer EPA certifications for the safe handling of refrigerant
Experience in a lab or technical environment is preferred not required!
Must be computer literate with good communication and time management skills
Associates Degree or higher is a science field or 2 years lab experience
Tech-Level Examples
1
Tech-Level Job Description
Job Description Example
Our company is growing rapidly and is looking for a tech-level. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for tech-level
- Recognizes and report quality defects
- Able to lift up-to 40# on occasion
- Performs highly diversified duties to install and maintain production machines and plant equipment
- Provides emergency/unscheduled repairs of production equipment during production runs and performs scheduled maintenance repairs of production equipment during machine service
- Advises management of hazardous conditions on current equipment
- First point of contact for technical customer escalations
- Stays up to date on all key technical resolution guides and processes
- Maintains/builds relationships with other groups that impact the technical aspect for remote diagnostic support
- Solves problems consistently and completely with minimum supervision
- Remains knowledgeable on client’s product line industry products and technologies
Qualifications for tech-level
- Ability to work under low supervision, ability to multitask and ability to work well within a team environment
- Possess comprehensive set of tools requires to perform function of a level II technician
- Associates degree or technical degree in an engineering discipline
- Proven track record in reading specs & blueprints
- Escalates more complex customer technical issues to senior support teams
- Is capable of using web based tools, as agents will be documenting case notes in Salesforce Service Cloud and using multiple web-based support tools regularly
2
Tech-Level Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of tech-level. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tech-level
- Test systems to ensure 100% quality
- Maintain minimum monthly productivity goals
- Troubleshoot problems with computer systems, including hardware, software and peripheral equipment
- Ensure that customers receive the highest level of customer service
- Communicate issues concerning customer orders to the area Help Desk or Team Leader
- Adhere to safety procedures and guidelines at all times
- Respond to firewall/network issues on a rotating on-call basis
- Monitor performance, capacity, and availability of the firewalls on an ongoing basis
- Take direction from Lead HVAC Technician to maintain, inspect, diagnose and repair HVAC systems
- Learn Building Management System
Qualifications for tech-level
- Preferred Comp TIA A+
- Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday)
- Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday)
- A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge
- Ability to quickly learn about new technology and keep pace with an ever-changing industry
- Obtain certifications and continually learn new technology
3
Tech-Level Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of tech-level. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tech-level
- Responsible for safety compliance for contractors and employees
- Working knowledge of the ability to troubleshoot DeltaV Control system or the ability to learn how to troubleshoot the system
- Trouble-shoot automated systems in a time efficient manner
- Help develop Maintenance procedures to standardize maintenance processes
- Assure that procedures/processes are being followed documented, including all Life Critical Procedures including Lock Out/ Tagout and Hazardous Work Permits for any contractors this role is responsible for
- Work with operations staff to schedule maintenance activities to minimize impact on production
- Processes assigned prioritized daily work in the wet processing area
- Communicates job status, in writing, (via the traveler/log sheets) to the next Processor or shift and articulates which jobs need follow up
- Processes all jobs as requested by the supervisor without rework/scrap
- Ensures parts are processed in tanks meeting specifications by verifying tank temperatures, process controls and calibrations prior to processing
Qualifications for tech-level
- 2 or 4 year college degree is not mandatory, but is a plus
- Must have professional demeanor and ability to prioritize and work in a fast paced environment
- Bachelors Degree in related field and/or 4 years of related experience is required
- HVAC Trade School certificate of completion from accredited school required
- Experience or working knowledge of Automated/Electrical Systems
- Ability to learn how to work with APSM System
4
Tech-Level Job Description
Job Description Example
Our growing company is hiring for a tech-level. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for tech-level
- Monitor equipment in the area and be familiar with equipment and process related issues
- Perform routine preventative maintenance (PMs) and maintenance as required
- Create/Modify procedures and PM specifications as needed to improve tool availability or enhance training of other technicians
- Order consumable and non-consumable parts for tools as assigned
- Monitor various systems and reports to ensure accuracy within the overall mail transaction process
- Be responsible for the filing, maintenance, storage, retrieval and destruction of hard copy mail in accordance with established procedures
- Researches and resolves employee payroll and leave problems
- Researches and adjusts if necessary computer generated “kickouts”, (i.e., possible errors spotted by the computer)
- Calculates reserve balances for late hire employees and informs the employee of the dates and amounts of their summer payroll checks
- Calculates pay and reserve adjustments necessitated by contract changes throughout the year
Qualifications for tech-level
- Ability to follow predefined instructions and procedures
- Ability to understand and manage automation and control system installation
- Strong ability to read, understand P&ID's
- Knowledge of personal computers and Microsoft Office software
- PC/ Laptop/ Peripheral hardware troubleshooting
- Previous deployment experience of Win10 / Office365
5
Tech-Level Job Description
Job Description Example
Our growing company is hiring for a tech-level. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tech-level
- Prepares and processes paperwork for manual and canceled checks as needed
- Reviews data on the SEMS substitute tracking system before export into Lawson
- Calculates and inputs employee payroll deductions for union dues, United Way, and clothing allowance
- Sorts and routes payroll checks and APD’s for distribution to schools and administrative locations
- Research and obtain information for Wage Verifications requested by Financial Institutions, Social Security, Human Services and others
- Works closely with Human Resources, Employee Benefits, Substitute Services, Categorical Programs, Budget Office, Accounting, Athletics, Extended Learning, Food Services and the Unions to process and record payrolls in a timely and accurate manner and to resolve problems as they occur
- Scans timesheets to CD’s for permanent storage
- Maintain all necessary files as needed
- Inputs exception leave from Bi-weekly Absence Sheets into Lawson
- Processes mileage reimbursement for district employees
Qualifications for tech-level
- Excellent attention to detail and follow up pertaining to projects, maintenance and equipment to maximize operational production and efficiency
- Ability to troubleshoot to component level when necessary
- Wire bonding, wedge bonding, die bonding, and SMT soldering skills a plus
- Ability to troubleshoot to a component level, verify, and adjust assemblies
- Knowledge and experience repairing RF and Microwave signal generators, spectrum analyzers, and network analyzers prefered
- Responsible for test, repair, and calibration duties