Strategy & Operations Manager Job Description
Strategy & Operations Manager Duties & Responsibilities
To write an effective strategy & operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included strategy & operations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Strategy & Operations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Strategy & Operations Manager
List any licenses or certifications required by the position: PMP, CPP, CAMS, LEAN
Education for Strategy & Operations Manager
Typically a job would require a certain level of education.
Employers hiring for the strategy & operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, MBA, Business, Economics, Finance, Mathematics, Business/Administration, Accounting, Computer Science, Marketing
Skills for Strategy & Operations Manager
Desired skills for strategy & operations manager include:
Desired experience for strategy & operations manager includes:
Strategy & Operations Manager Examples
Strategy & Operations Manager Job Description
- Be the point person on data and technology decisions and workflows, interfacing closely with T&PE engineers and technical program managers
- Setup automated CRM programs (Journeys) to meet brand initiatives
- Support development of a centralized newsletter support strategy and best practices
- Support development of newsletter task force and charter and ongoing meeting facilitation, support communications with executive stakeholders
- Manage compliance of newsletter requirements in SFMC solution implementation
- Support development of technical specifications as required to support SFMC integration
- Take a hands-on approach to work in the SFMC solution to support answering questions for Brands and communicating recommended approaches
- Support coordination of questions on the SFMC tool and issue resolution with SFMC Solution Architects
- Create, refine and update newsletter operations training
- Provide newsletter operations support and recommended approaches for Brand teams as they evolve, fold recurring issues into training and troubleshooting documentation to drive self-service model
- 3-5 years of meaningful experience in a business strategy, consumer insights, or finance/analytical role in a corporate setting
- Facilitate the development of FAQ document for Brands to mitigate support needs
- Work with web developers to assist with troubleshooting various issues as it relates to the difference in programming language between our brands’ web CMS platforms (WordPress, Vignette, various instances of Drupal) and Salesforce Marketing Cloud
- Research and track media and technology trends, markets, and businesses
- Exceptional written
- Ability to read, analyze
Strategy & Operations Manager Job Description
- Manage Monday Morning Meetings/weekly check-ins with Coordinators as a mechanism to report on metrics and weekly targets
- Supporting initiatives for Sourcing Strategy, Planning, and Execution (including external environment intelligence) working in close collaboration with business partners (e.g., Clinical Development stakeholders, Procurement, Controlling, Legal)
- Managing internal stakeholder requests and related tasks as identified for projects
- Refine and implement Process and Scoring tools that facilitate specialty vendor pool selection and sourcing decisions
- Work closely with Outsourcing Programming and Analytics to extract and utilize metrics and analytics to inform and drive process improvement in our external sourcing relationships
- Collaborate with the Procurement function to align responsibilities and objectives and to regularly analyze and assess all categories of sourcing across R&D
- Additionally, under the direction of the Director, Sourcing Strategy & Operations, this role will provide support as needed across the following areas of Service Provider Management;
- Related to the overall department objectives, and as a leadership team member will support the following, including but not limited to;
- Issue resolutions and prevention (or further escalation) in line MSAs and Agreements with Service Providers
- Initiatives to further optimize & better measure the Service Provider Management and Sourcing Strategy
- At least five (5) years of experience in a strategic or operational leadership role
- Six Sigma, PMP certifications desirable
- Bachelor's degree or equivalent in Business Administration, Finance, Engineering (any) or a related field
- Five years of experience providing advisory services in the Technology, Media and Telecommunications industry
- Support governance meetings and participate in R&D level governance ensuring consistency in approach across programs with each Partner
- Work with Global Clinical Operations functions to ensure the implementation and understanding of the
Strategy & Operations Manager Job Description
- Understanding of company’s overall strategy and how it applies to the external CRO environment
- Responding to sourcing strategy evolution and developments and taking appropriate actions to capitalize on opportunity and minimizing risks
- Support EMD Serono’s vendor relationship management best practices, including coordinating with vendor operational owners, relationship managers and executive sponsors
- Support functional service market analyses and benchmarking
- Identifies, notifies and presents solutions to Director of compliance deficiencies and relationship issues
- Supports the establishment and maintenance of communication platforms with internal customers
- Supports the maintenance and further evolution of electronic document management and document archival procedures
- Supports the development and adaptation of Service Provider Management business procedures (incl
- Generate insight into Arconic’s businesses, markets, competitors, and customers through fact-based analysis
- Develops actionable solutions to key strategic questions by working closely with Arconic business units (BUs) and corporate resource units, or functions (RUs)
- Preparedness to travel
- Strong customer focus and ability to present strategic focus to executive leaders
- Knowledgeable about clinical operations and the various roles critical to the conduct of clinical trials
- Deep understanding of the business process of outsourcing and sensitivity to the global and regional environment of external sourcing
- Issue resolution, orientation and proactive stakeholder management mindset – globally and with external partners
- Solving complex problems by thinking in terms of scenarios, carefully considers all the pros and cons, and driving to the optimal solution for all stakeholders involved
Strategy & Operations Manager Job Description
- Assist with the evaluation, recommendation, and implementation of contract management tools and systems
- Manage relationships with existing and new mobile device makers (OEMs)
- Develop / coordinate key brand strategy and related business requirements, including marketing spend, product requirements and operational needs
- Develop quarterly and annual strategic plans
- Lead collaboration between C-suite executives, Merchandising, Marketing, Data Science, Business Intelligence, and Product Development, and other operational departments
- Identify and define new growth opportunities at every stage of the customer journey and identify and resolve gaps in end-to-end conversion funnel, underperforming tools and/or assets
- Prioritisation of capabilities and product strategy
- Works under the direction of the Medical Director for Strategy Implementation to drive forward ACO preparations and – specifically – prevention of unnecessary hospital utilization
- Communicates project plan information, objectives, and deliverables to the team and ACO stakeholders
- Develop complex operational planning models for Styling that balance customer demand, Styling output, and warehouse requirements for business planning and financial forecasting
- 2+ years of Project Management/Administrative experience supporting individuals
- Minimum requirement of BS and 6 years of Project Management
- 2+ years professional work experience, with demonstrated success in all or most of the relevant functional areas
- Project Management Experience or PMP or Six Sigma certification highly preferred
- Background in call center/customer experience initiatives preferred
- Bachelor’s degree in related area plus 8+ years of relevant experience
Strategy & Operations Manager Job Description
- Plays a crucial role in the annual marketing planning process
- Sets up and runs impact-level marketing measurement and executive reporting
- Takes over projects within the M&C transformation process
- Contributes and owns part of the data strategy development and infrastructure deployment, including technology ownership and marketing process governance
- Drive the execution of strategic programs for the Web Division
- Analyze and implement growth opportunities for the company
- Lead cross functional project teams to move initiatives through launch and execution
- Partner with business leaders to improve and scale the business
- The Business Operations Manager in the Payroll Segment serves in an operational role to help run the business and better position the organization for fast growth
- Lead teams in analyzing and implementing growth opportunities for the company
- Experience in contract and/or procurement management
- Experience in complex outsourcing, systems integration, and/or managed services agreements is preferred
- Ability to review, interpret, and summarize in “plain English” technology agreements, change requests, statements of work
- Financial awareness, such as revenue recognition, booking, CapEx v
- Ability to deliver applicable contract management training to Sales, Delivery and Project Managers
- 5+ years of relevant experience, preferably in a high volume, technology environment