Specialist Parts Job Description
Specialist parts
provides support for facility audits to insure compliance with Company Standards, Policies and Procedures, and governmental and industry codes;.
Specialist Parts Duties & Responsibilities
To write an effective specialist parts job description, begin by listing detailed duties, responsibilities and expectations. We have included specialist parts job description templates that you can modify and use.
Sample responsibilities for this position include:
Be responsible for any service related activity to fulfill replacement and spare parts including transactional services, parts for casting for outages, Hot Gas Parts etc (a part is defined as any component (material, single part or sub- assembly) of the System & Equipment which is or may be required for the continued operation of the System & Equipment during its life time)
Retrieves parts information from various sources, including computerized database, microfiche decks, hard copy files and catalogs
Organize and maintain service parts warehouse, establishing inventory locations to ensure efficient use of space and placement of service parts
Receive parts inventory through receiving and production line areas, performing material movements through MRP system
Perform cycle counts to ensure inventory accuracy and safety stock levels are maintained
Run parts shortage report on a daily basis, attend daily production meetings to advise Purchasing of shortages and confirm availability of on order parts
Review parts orders as received to determine availability and quality of parts
Follow established practice for confirming last minute, next day orders with Customer Service
Stage orders for shipment, based on destination, size, weight, and priority status
Determine method of shipment and required packaging (crated, palletized, or boxed, etc), weight and size constraints are according to shipper’s criteria and contact appropriate carrier (international, domestic, parcel post, UPS, etc) to establish pickup of orders
Specialist Parts Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Specialist Parts
List any licenses or certifications required by the position: ASE, P2, IPC, OHSA, CPIM, SAP, PMP, OEM
Education for Specialist Parts
Typically a job would require a certain level of education.
Employers hiring for the specialist parts job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Technical, Engineering, Business, Associates, Education, General Education, Management, Marketing, Business/Administration, Electrical Engineering
Skills for Specialist Parts
Desired skills for specialist parts include:
Service Department procedures and policies
Equipment
Machines
Internal audits and ICS compliance
Microsoft products with the ability to insure department readiness for FDA
AGCO products
German Language
Marketing strategies and other business practices
Parts and accessories businesses
Procedures and techniques used by the industry to create a positive customer experience and encourage repeat business
Desired experience for specialist parts includes:
Open-minded self-starter with the ability to thrive in a fast-paced, technical environment, and to work independently, adapt, improvise and problem solve
Computer use & knowledge (Excel, Word, SAP, Catbase, Impact) would be a good plus
Forklift operator ticket
Ability to respond to customer needs and organizational guidelines
Computer use & knowledge
Employees in this position must be able to regularly lift up to 50 pounds unassisted and heavier loads with assistance
Specialist Parts Examples
1
Specialist Parts Job Description
Job Description Example
Our company is looking for a specialist parts. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for specialist parts
- Trouble –shoots to find correct or replacement solutions for customers
- Quotes all new or inactive parts for replacement
- Performs prompt, effective customer service follow-up on any and all issues
- Minor travel could be experienced
- Identifies a problem, research an issue and propose and implement solutions
- Contact under guidance and/or geared towards collecting or giving technical information
- Target clients
- Be responsible for contracts that are predefined and a framework of conditions is set and followed
- Supports internal and external requests for parts needs including parts orders, return, credits, and debits
- Resolves any overage, shortage or billing discrepancy
Qualifications for specialist parts
- Develop, monitor and improve a strategic framework to identify inventory that is in jeopardy of becoming scrap and take proactive steps to reduce this inventory through coordination with the VW and Audi brand sales groups and accessory groups, to include Port-Install-Accessories (PIA) program
- Identify external channels / customers for the sales of excess / obsolete inventory and coordinate the execution and shipment of said transactions
- Monitor inventory levels of slow and medium slow moving Parts, and Parts superseded by VWAG, and initiate Parts return to vendors if required
- Coordinate return of overstock to suppliers (when necessary)
- Work collaboratively with the Division Controller to jointly establish the yearly scrap budget
- Develop and implement special programs with the AOA and VWoA sales groups as needed for overstocked Parts and Parts slated for scrap
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Specialist Parts Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of specialist parts. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for specialist parts
- Fosters teamwork and improved communications between sectors
- Develops personal and professional skills
- Acts as a worthy representative of the Company
- Monitor parts flow including tracking third party vendor orders, expediting shipments, and communicating delivery times and any delays to internal and external customers
- Review accounts receivable (AR) and make collection calls when necessary
- Assist with price quoting, perform general filing and clerical support as needed
- Participates in the organization of the parts area in the branch
- Provide dealers with information needed to determine and order the correct part, the first time through gathering repair information and parts data from the customer, researching systems, deciphering the correct part for the particular repair, and ensuring the customer is able to order the correct part
- Remove the barriers that prevent customers from placing a parts order including blocked parts issues, system failures, and missing catalog information
- Maintain a daily log of all customer contacts (phone calls, emails, chats, ) in a clear concise manner and maintain files regarding part number and vehicle concerns as related to the incidents
Qualifications for specialist parts
- Enovia or other PLM system experience a plus
- Must have the flexibility to work 2nd & 3rd shifts and weekends if necessary for an undetermined amount of time
- Work directly with the Inventory Management Team Leaders at each facility to coordinate activities on slow-moving and excess inventories that a) are disrupting efficiencies at the PDC/RDC and b) could make the PDC/RDC more efficient through physical elimination or reduction
- Actual Scrap vs
- Excess inventory reviews
- Coordinate supersession write-over process with IMTLs
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Specialist Parts Job Description
Job Description Example
Our company is searching for experienced candidates for the position of specialist parts. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for specialist parts
- Ability to create reports from a web~based database
- Must have excellent human relation, communication, and negotiation skills
- Receive and check orders, and load onto SAP
- Confirm Parts availability & acknowledge delivery dates to customer
- Liaise with all stakeholders to ensure on time parts delivery
- Manage SAP projects to ensure accurate financial forecasting
- Generate advice notes and manage delivery / collection depending on incoterms
- Raise invoices and follow up unpaid invoices
- Assist to pick, pack, kit and label goods for dispatch/disposal (occasional)
- Daily parts support on a global level to our sales areas
Qualifications for specialist parts
- Able to process in-bound email requests quickly
- High school diploma or equivalent -required and 1 year experience in a warehouse or inventory-related position or equivalent along with some assembly experience - preferred
- Experience using Win Magi—ability to use Win Magi as a tool for processing and locating parts strongly preferred
- Strong cash handling skills, including the use of POS systems and/or calculators
- Some lead or supervisory experience preferred
- Be proficient with Microsoft Office Suite (specifically Excel)
4
Specialist Parts Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of specialist parts. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for specialist parts
- Reviewing Engineering Changes to identify new service parts and creating the material master data for entry into SAP
- Reviewing existing and new spare parts lists to ensure that they are clearly and correctly displayed on SmartSearch
- Populating Excel spreadsheets for use in the SmartSearch database to effectively communicate correct use of service parts
- Creating exploded-view drawings to support service parts in the SmartSearch system
- Participating in meetings, seminars, training sessions, to stay appraised of new developments related to product or field issues
- Creating SAP bills of material for residential service parts/accessories and the SAP routings associated with Source 1 produced kits
- Coordinating the development of instructions for aftermarket kits
- Researching and responding to customer requests for residential parts information in a timely manner
- Interacting daily with Design Engineering, Manufacturing Engineering, Procurement, Production Control, Tech Services, and Source 1 regarding parts/accessory issues
- Prepares items for shipping as required
Qualifications for specialist parts
- Be able to switch tasks with ease
- Blueprint reading, formal education or experience
- Mechanical, formal training or 4-6 years practical experience
- Bachelor's Degree from an accredited university or college (or High School Diploma / GED with at least 4 years of experience in Services)
- Experience with computers and internet search required
- Basic computer knowledge of MS office products also proficiency in spreadsheet applications
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Specialist Parts Job Description
Job Description Example
Our company is hiring for a specialist parts. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for specialist parts
- To follow our Product Development Process
- Work in a structured way and create proper documentation
- Be a part of planning projects and activities
- Drive technical design implementations including ECN
- Share knowledge within R&D and others
- Contribute to develop our product development processes
- Responsible to raise flags when important issues cannot be handled
- Contribute to continuous improvements
- Cooperate with suppliers and other stakeholders
- Fill requisitions, work orders, or requests for materials, tools, and other stock items and distribute items to technicians
Qualifications for specialist parts
- Automotive parts and service experience preferred
- Proven record of success in customer-facing roles and in providing customer services a plus
- Bachelor's degree in business related field- is a plus
- Experience in wholesale parts operations at an OE or retailer level is highly desirable
- GCSE or equivalent in English / Maths or equivalent knowledge and experience
- Experienced in SAP to build and manage projects and support finance & data reporting