Software Field Engineer Job Description
Software field engineer
provides advanced servers support of server operating systems and hardware as well as server administration across multiple operating system platforms.
Software Field Engineer Duties & Responsibilities
To write an effective software field engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included software field engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Candidate will perform analysis of system operations and has knowledge/experience in utilization of operating systems/database management systems
Candidate will be capable of performing routine system maintenance and administrative functions, including system configuration and modifications
Candidate will have a substantial background in communications and communications connectivity
Candidate will have specific experience with systems\systems operations within specific functional area assigned
Candidate will be capable of supervising a team of Field Software Service Engineers and Field Service Analysts and of managing process improvement
Thoroughly understand all major components of Broadcom drivers and software and how they should be used
Analysis of customer system and software requirements
Troubleshooting software issues at any stage of the design
Work closely with other FAEs to understand customer systems, diagnose issues, and implement new features
Software Field Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Software Field Engineer
List any licenses or certifications required by the position: IAT, ITIL, II, CE, SW
Education for Software Field Engineer
Typically a job would require a certain level of education.
Employers hiring for the software field engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Engineering, Technical, Education, Computer Engineering, Electrical Engineering, Electronics Engineering, Software Engineering, Electronics, Science
Skills for Software Field Engineer
Desired skills for software field engineer include:
Capability Maturity Model Integration
Programming acc
Actuators
Bus system and communication protocols
Desktop computer hardware and operating systems
Ff
Professional experience with Network analysis test equipment
Sensors
Server hardware and operating systems
Signals processing and signal analysis
Desired experience for software field engineer includes:
Bachelor’s degree in Electronics Engineering or a related scientific or technical discipline
1 years of additional experience may be substituted for the degree requirement
Be skilled (current and experienced) with Avaya CM
The selected candidate will have advanced knowledge of the Solaris Unix Operating system, command line environment and Oracle database management system
The selected candidate will ensure message traffic is flowing into the system, being automatically processed, and parsed into the database
Assist customers with feature implementation from an API level
Software Field Engineer Examples
1
Software Field Engineer Job Description
Job Description Example
Our innovative and growing company is hiring for a software field engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for software field engineer
- Promptly address customer technical questions via Broadcom’s Customer Support Portal (CSP), email, phone, and face to face when necessary
- Perform customer demos, set up software aspects of evaluation boards, in customer labs
- Present software roadmaps and/or major software features additions to Sales and customers
- Communicate customer feedback to factory to help improve Broadcom products and better align with customer needs
- Act as technical liaison between the customer and factory personnel for all software matters
- Candidate will have knowledge of/experience in utilization of operating systems and database management systems
- Candidate will be capable of routine system maintenance/administrative functions, including system configuration and modifications
- Candidate will have specific experience with systems/systems operations within the specific functional area assigned
- Candidate must be available for assignment to CONUS/OCONUS sites for extended terms
Qualifications for software field engineer
- Experience with embedded system hardware (switches, PHYs, SerDes, PCI/PCIe, etc)
- Experience with API level and register-level programming of complex devices
- Experience with protocol analyzers and packet generation tools for debugging
- Experience with Broadcom Switching SDK strongly desired
- Experience with CVS and JIRA a plus
- Previous FAE experience a plus
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Software Field Engineer Job Description
Job Description Example
Our growing company is hiring for a software field engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for software field engineer
- Performs remote administration to secondary sites as assigned
- May be required to perform routing server management functions for servers located in the Management servers group of the Fixed Site Server Segement
- May be required to report to and work functionally under a TIER III Enterprise Virtual Environment Manager
- Communicate customer issues and needs to internal teams
- Candidate will perform analysis of basic system operations
- Knowledge of operating systems/database management systems
- May provide assistance to the system administrators who are responsible for SAN attached servers
- Assists system administrators with associated scripting if necessary
- Understand how to use an ANSI-C compiler, assembler, linker, makefiles, and related software build tool chain components
Qualifications for software field engineer
- Excellent interpersonal skills when dealing with customers
- Some travel to customer sites and for product training may be required
- Professional telephone skills, with the ability to communicate with individuals in the Engineering and Manufacturing
- Ability to work effectively under pressure and in managing multiple customer accounts
- Must be willing and qualified for assignment to various CONUS/OCONUS sites for extended terms TDY support or up to 6 months OCONUS deployments
- Advanced knowledge of the Oracle database management system
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Software Field Engineer Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of software field engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for software field engineer
- Able to use automotive measurement and calibration tools such as ETAS INCA or ATI Vision
- Helping customers to integrate their applications on top of Software Development Kits (SDKs)
- Providing on-site support to customers when needed
- Open and closed loop control optimization in coordination with the customer to improve efficiency
- Solve the S/W problem or provides preventive maintenance service at the customer site
- Assist and support S/W installation and set up for the new system
- Support S/W upgrade
- Acting as S/W owner for the assigned equipment including preventive maintenance Etc
- Interacting with customers and proactively respond for the customer needs
Qualifications for software field engineer
- You have an interest to develop within the field of design and analysis of compressor
- You have a good understanding of the customer’s needs and a good ability to communicate with those with our research partners
- You have a strong drive to develop, validate, present and implement new methods, tools and the theories on which they are based
- You have good social skills, the ability to create effective networks and can take on a technical responsibility role in the future
- Knowledge of Swedish is considered favourable
- Microsoft and/or Citrix technical qualification or equivalent practical experience
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Software Field Engineer Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of software field engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for software field engineer
- Assisting engineers in development of prototype systems
- Occasionally traveling to customers or OEM sites
- Troubleshooting complex issues on a system, software or electrical level
- Identifying and managing external beta test sites
- Comparing and contrasting performance and functionality versus competitive products
- Software development of test architecture, including mock-ups and simulations in order to automate test processes
- Create test concepts for microservices in cloud architecture
- Help make architecture decisions to minimize test effort
- Read and analyze requirements
Qualifications for software field engineer
- Experience installing and supporting Relational Databases in conjunction with Microsoft SQL Server
- Proven experience of installing and maintaining Citrix technologies desirable
- Experience in supporting servers in virtual environment infrastructure using VMware technologies
- Proven record of working within a Helpdesk environment
- Experience with supporting customer in a field service role, supporting the end user both onsite and remotely
- Awareness of safe working practices and adherence to health and safety regulations
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Software Field Engineer Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of software field engineer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for software field engineer
- Create test schedules, prepare and provide test data (user data, vehicle data) and test objects (test boards, test vehicles)
- Organize and conduct test sessions
- Carry out and document test cases
- Create test reports and management reports
- Error documentation and tracking
- Coordinate partners and suppliers
- Communicate with CFOs (customer function owners), MS/SO (Sales Operations Mercedes Benz Cars), head units, VC (virtual customer), VV (virtual vehicle), Q (Quality) and other areas
- Determine KPIs (key performance indicators) and other metrics
- Project management in complex technical areas with interdisciplinary teams
Qualifications for software field engineer
- Basic understanding of commercial terms
- Willing to work normal and non-normal hours as required to support the customers
- 3+ years of professional software engineering experience a must
- Current programming languages, , C++, C# .NET, C, and scripting languages
- Current operating systems, , Windows, Linux, VxWorks
- SCRUM and other forms of Agile Development preferred