Representative Job Description
Representative Duties & Responsibilities
To write an effective representative job description, begin by listing detailed duties, responsibilities and expectations. We have included representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Representative
List any licenses or certifications required by the position: COBRA, FPC, CPC, CSS, CPR, NACE, N.Y.S, BLS, HDI, MOUS
Education for Representative
Typically a job would require a certain level of education.
Employers hiring for the representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Sciences, Arts, Computer Science, Graduate, Technical, Business, Marketing, Associates, Engineering
Skills for Representative
Desired skills for representative include:
Desired experience for representative includes:
Representative Examples
Representative Job Description
- Work closely, in good cooperation, with our Key Account Managers
- Keep track and full control over customer activities during the season
- Be responsible for the order book, direct shipment and EDI handling towards the account
- Understand, focus on and resolve day to day issues
- Support all functions within Customer Service when needed
- Under general direction serves as point of contact for client and vendors
- Review daily Ariba ad hoc orders and clarify prices and part numbers before order approval
- Edit orders for correctness
- Investigate questions about order delivery with vendors
- Handle Ariba returns to ensure items are returned to the vendor and that a credit is processed
- Must have a working knowledge of Windows XP Professional, Windows 7 Professional
- Prior experience using payroll systems preferred (ADP, EV5, ProBusiness)
- Demonstrated ability to quickly learn electronic systems and software
- Strong self-directed work ethic
- Ability to communicate with all levels of employees and understand cultural differences
- Working knowledge of employment law, performance management, compensation and wage and hour law
Representative Job Description
- Serve as the main point of contact for customers, ensuring that customers receive a high level of customer satisfaction, a high sense of urgency in response time, and clear communication on their invoices
- Process client funding requests
- Process daily collections, verifications, and basic accounts receivable functions
- Support senior customer service representatives with data entry, account updates, filing of banking documents, and organization of customer data
- Data entry support pertaining to stop payments and account transfers
- Perform collection calls with clients as necessary
- Validate customer reliability through credit performances
- Assist customers efficiently and positively
- Receive incoming phone calls
- Address and resolve customer complaints in a timely manner
- Prior experience working in a union environment a plus
- Highly detail-oriented and teamwork-oriented
- Candidate must have the ability to take direction from more than one individual
- Ability to work independently and manage multiple projects under tight deadlines
- Knowledge of office software such as Google Spreadsheets
- Knowledge of securities industry and market
Representative Job Description
- Assist customers in loading material onto trucks upon request
- Enter quotations, orders, cash sales, requests for credit promptly, completely and accurately as needed
- Explain company policies and procedures (warranty information, deposit required, return goods policy)
- Expedite returned and defective material
- Pull customer orders promptly, completely, and accurately as needed
- Maintain and reconcile daily counter cash drawer
- Display and actively pursue sales for counter specials
- Keep counter area clean and organized
- Placing outbound calls to recruit buyers on behalf of IAA
- Managing transportation for the division’s units
- 2+ years experience in a sales / customer service role dealing with high volumes
- Ability to reach targets and deadlines
- Proficient in MS Excel, Word, Outlook and databases
- One to two years experience in an administrative support or paralegal role
- Proficient in Microsoft Word, Microsoft Excel (knowledge of IF, COUNT, and VLOOKUP formulas preferred), Microsoft PowerPoint, Adobe Acrobat Pro, and preferably SharePoint
- Ability to assimilate new software
Representative Job Description
- Providing desktop support to end users by answering questions, troubleshooting, and solving technical issues at all levels
- Providing system management support for locations across the network
- Documenting interactions with end users and recommending improvements
- Setting up new users disabling/deleting users
- Evaluating operational efficiency of different IT systems
- Responsible for creating and developing specific account and territory strategies while promoting the sale of all company products and services within the assigned territory
- Schedule visits to current and prospective clients/customers
- Make sales calls, give technical presentations, demonstrate instruments/products, represent company in the field and sell instruments/products
- Attend sales meetings, maintain an outside sales office, and an up-to-date database of clients for opportunity pipeline management, forecasting, and CRM purposes
- Assist in the technical response to bids and tenders
- Computer literate with a working knowledge of Microsoft Office products including Word, Excel and PowerPoint, good understanding of the Internet as a resource
- Skill in using Internet search engines
- Skill in organizing material and information in a systematic way so as to optimize efficiency and minimize duplication of effort
- Ability to exercise good judgment when dealing with ambiguity
- Candidates must have strong business acumen and possess a positive, “can-do” attitude
- Considerable knowledge of laws and regulations affecting the banking and financial services industry
Representative Job Description
- Serve as a channel of information to the business about customers, markets and competition
- Act as company consultant for problems and provide initial support to solving those problems related to company products or instrumentation
- Maintain the highest level of knowledge of our chromatography portfolio through factory training and self education
- Maintain a similar knowledge of competitors product portfolio and positioning
- Give technical talks at Lunch & Learn and/or seminars in the territory to further promote the Chromatography portfolio
- Provide account management and maintain good rapport with customers to ensure attainment of sales objectives
- Calling different medical facilities about exciting new products
- Educating new customers on product lines
- Gathering market intelligence for future initiatives
- Managing opportunities and accounts for associates who are out of the office
- Bachelor’s degree or an equivalent combination of skills, training and experience
- Attention to detail and the ability to manage a volume-based workload
- Previous Insurance Authorization experience
- French is an asset but not required
- Creative- a good eye
- Good communicator, able to rebut, sell, empathize and negotiate