Program Operations Specialist Job Description
Program Operations Specialist Duties & Responsibilities
To write an effective program operations specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included program operations specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Program Operations Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Program Operations Specialist
List any licenses or certifications required by the position: AOR, COR, HPGE, PMP, MSL, BH, CSEA, PMI, PPA, ITIL
Education for Program Operations Specialist
Typically a job would require a certain level of education.
Employers hiring for the program operations specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Business/Administration, Faculty, Public Health, Management, Communications, Finance, Administration, Accounting
Skills for Program Operations Specialist
Desired skills for program operations specialist include:
Desired experience for program operations specialist includes:
Program Operations Specialist Examples
Program Operations Specialist Job Description
- Arrange and administer all STARS-related travel
- Participate in activity-planning, development/advancement efforts, and proposal writing
- Serve as the primary initial contact for the STARS program
- As needed, assist advisors and Director in planning, organizing, and executing STARS student activities, including transition week, Advising & Orientation, seminar events, industry visits
- Assist director and advisors in gathering data and evaluating and reporting on student program participation and academic performance
- Update and maintain STARS public relations materials such as the STARS application, admissions materials, and STARS brochure/2-pager
- Work collaboratively with advisors and EAC assistant director on setting quarterly workshop and course schedules
- Create, update and maintain STARS PowerPoint presentations to be used for advisory board meetings and recruitment
- As necessary, coordinate speakers, invitations, conference calls, venues, catering, lodging, travel, parking passes, assembling materials, handouts and technology
- Attend STARS and Diversity & Access team meetings and other meetings as directed, prepare meeting minutes and take notes as needed
- Assist advisors in maintaining STARS email listserv
- Arrange travel, lodging and reimbursements for STARS program personnel and guest speakers
- Work with instructors to plan, organize and coordinate TA hiring and training and quarterly scheduling (including coordinating hiring process and paperwork)
- Field questions from instructors, advisor, TAs, and students, including appointments and other requests (including monthly tracking and reporting to director of staff and TA leave requests)
- Work closely with EAC Assistant Director, Diversity & Access Team and WSOS to recruit and encourage students to take EAC workshops
- Must have the intellect, temperament, and flexibility to work effectively in a fast-paced environment with high expectations for excellence
Program Operations Specialist Job Description
- Provide guidance to administrators on faculty appointment policies and procedures
- Assist in developing and implementing policy and procedures associated with self-direction
- Assist in developing self-direction training curriculums, implementing policies related to training, preparing training materials, and presenting training materials
- Other duties as assigned by the Chair or Administrator
- Other duties within the Department when approved by the Chair or Administrator
- Collaborate with UW Emergency Management (UWEM) to prepare for emergencies, including risk mitigation, recovery plan, hazard identification, and threat analysis
- Provide consultation for general sanitation and safety to all UW units, including child care facilities
- As requested, provide training on public health topics to UW units
- Other duties, as assigned by the supervisor and EH&S director
- Updating and maintaining ADVANCE public relations materials such as the ADVANCE overview presentation and ADVANCE 2-pager
- Must possess superior organization, planning, coordination, and multi-tasking skills and show the ability to manage, prioritize, and reprioritize concurrent projects in an environment with frequent interruptions
- Must provide excellent customer service and interact professionally with diverse students, parents, staff, faculty, advancement personnel, and industry leaders
- Must have skills in (or strong willingness and flexibility to learn) Access, Catalyst, Canvas (ability to perform or with ease quickly learn basic data analyses, including querying standard databases)
- Must be highly detail oriented (natural keen eye for details, cares about and understands the importance of them)
- Must be able to effectively build relationships based on trust, consistency, and proven competence across multiple levels of the organization and with external partners to achieve results
- Demonstrated ability to handle senior executive-level confidential information with a high level of tact and discretion, and track record in exercising discretion and independent judgment in effective decision-making
Program Operations Specialist Job Description
- Scheduling all ADVANCE events, such as Leadership Team Meetings, Faculty Luncheons, and workshops
- Updating calendars of program staff with ADVANCE-related events
- Creating and distributing meeting agendas
- Attending ADVANCE Leadership Team meeting and other meetings as directed and preparing meeting minutes
- Maintaining ADVANCE email listservs
- Emailing event announcements and meeting reminders
- Creating and maintaining documents which provide summary information about programmatic impact, such as master event participation files, or posters
- Arranging travel, lodging and reimbursements for ADVANCE program personnel and guest speakers
- Supporting ADVANCE proposal efforts through creation of budgets, budget justifications, biosketches, current and pending documents, data management plans, and other grant-related documents
- Creating and managing UW eGC1s through the UW SAGE system
- Must show ability and interest to develop an understanding of the complexities of working with students from low-income, first generation, and diverse cultural backgrounds
- Must have experience using UW on-line fiscal systems, including FIN, PAS, HEPPS, and BGT or strong willingness to learn
- Must have experience using UW Administrative Systems (e.g., OWLS, Kronos, OPUS, My Financial Desktop) or strong willingness to learn
- Must possess a commitment to ongoing personal training and development
- Must be willing to comply with other duties as assigned in support of the STARS program, staff and activities (this is a new position and thus some degree of growth and change in responsibilities can be expected)
- Bachelors degree in public health, environmental health, or a related field AND five years of relevant public health experience OR equivalent education/experience
Program Operations Specialist Job Description
- Liaising between UW ADVANCE, UW’s Office of Sponsored Programs Office and UW’s Grant & Contract Accounting Office
- Regularly reviewing and communicating grant guideline changes to the ADVANCE team
- Managing transfer of funding from parent budgets to sub-budgets through TRANSPASUS and UW’s Grant Tracker system
- Managing subcontract set-up, payment, and closure through UW’s Grant Tracker system and UW’s Office of Sponsored Programs Office
- Writing ADVANCE job descriptions and disseminate descriptions to appropriate offices, departments, and listservs
- Assisting with communicating employment decisions with candidates
- Processing new employee onboarding paperwork
- Processing employee exiting paperwork
- Approving hourly employee time sheets
- Supervising one Graduate Student Assistant in collaboration with ADVANCE Director
- Exceptional written communication skills, including the ability to prepare concise and accurate correspondence and reports conveying professionalism and diplomacy
- Excellent oral communication skills, including the ability to be articulate, diplomatic, and customer service-oriented
- Skilled in employing a collaborative, consultative approach to compliance adherence
- Demonstrated ability to use exceptional judgment while interacting with colleagues and clients
- Demonstrated ability to work independently in a fast-paced environment with competing and shifting deadlines
- Knowledge of data-driven service delivery, with a focus on developing and tracking outcome-based service models
Program Operations Specialist Job Description
- Maintain a comprehensive knowledge of all SafeRide policies and incident response protocols and effectively respond to and report incidents as they occur
- Liaising between UW ADVANCE, the College of Engineering’s Human Resources Office, the UW Graduate School, and UW’s Central Human Resources Office
- Applications reviews
- Provision of leadership related to the OPWDD self-direction model across the state
- Supervision of staff assigned as self-direction leads within Central Office
- Ongoing coordination and technical guidance for the DDRO based self-direction liaisons
- Development and initiation of regulation and other guidance for the self-direction model
- Ongoing engagement with stakeholder groups to facilitate input into the self-direction model and related materials
- Ongoing coordination across bureaus and divisions in OPWDD to provide education and participate in overlapping work tasks
- Participation in quality oversight and audit tasks associated with the self-direction model as needed
- Aptitude for and interest in learning new technology
- Strong desire for ongoing technical and professional learning
- 3-5 years of administrative program management and/or advising and counseling experience, preferably in higher education
- Must demonstrate excellent verbal and written skills, computer skills, and ability to work both independently and as part of a team
- You are working towards a bachelor’s degree in a safety related field
- You are passionate about safety